Kimkim Trip Reviews

4.8
Based on 20,009 ratings
Read 20,009 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family trip to Portugal - August 2025
Portugal | Aug 7 - Aug 16, 2025

Lee
Lee G.
Newark, NJ | Reviewed on Aug 18, 2025
I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was... Read more

I booked a family vacation to Portugal in August 2025 using KimKim and our excellent specialist Tiago. From start to finish KimKim offered great service. After filling out an initial questionnaire, Tiago sent me a draft itinerary to give me a better idea of how the trip could be structured. We then hopped on a call to go through the itinerary in detail and discuss potential changes. Once all this was done I received a final itinerary with all the details and booked the trip. Honestly this was the HARDEST part, and it was as easy as could be.

Tiago was able to tailor the trip to my specifications and offered great advice in terms of the amount of activities and traveling within the country we were planning to do. The trip was AMAZING and delivered on every aspect. The guide book that Tiago put together was also extremely helpful. It consolidated all of the necessary information, including booking confirmations, into one place and provided lots of helpful tips about each location. Additionally, we did not want to book all our dinners ahead of time and Tiago was awesome to help us secure last minute reservations throughout the trip.

I highly recommend KimKim and especially Tiago!!

Activity Reviews
Surf Lesson - OPTIONAL (not included in the price)
Surf Lesson - OPTIONAL (not included in the price)
Portugal

The surf lesson in Sagre was perfect for the family.Our instructor Joel was great, and made sure everyone understood how to be safe in the water before we started catching waves. All the boys were able to get up (at least for a bit) by the end thanks to Joel’s help.

Quality of Experience
Guides, Drivers and Staff
Joel
Coasteering
Coasteering
Portugal

One of the Highlights of our trip!!!! This is not something you get to do everyday and offers fun and challenge to all ages. Our guide Francisco was AMAZING and really looked after my boys ensuring they were safe and having fun.

Quality of Experience
Guides, Drivers and Staff
Fransisco was AWESOME!!!
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon

Beautiful way to see Lisbon without the crowds!

Quality of Experience
Guides, Drivers and Staff
Culinary Tour of Porto
Culinary Tour of Porto
Porto

Amazing way to introduce yourself to Portuguese and Porto cuisine. We took our three sons 10, 13, and 15 along and they really enjoyed learning about the food and tasting new things.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Aug 23, 2025

Thank you for your review Lee,

Truly appreciate it!

And very happy that you enjoyed your trip, the places that you visited and the activities that you performed!

I already forwarded your review to Francisco too!!

All the best,

Tiago

Fantastic Experience All Around
Iceland | Aug 9 - Aug 17, 2025

Scott
Scott C.
Ashburn, VA | Reviewed on Aug 18, 2025
Gummi built us an awesome trip that included lots of things any firs time visitor to Iceland should do, while mostly keeping us out of tourist hell. Gummi was available for questions and to give tips/advice during our 9 day stay in Iceland as well. We particularly enjoyed driving through the Highlands on the F Roads and the snorkeling in the Silfra Fissure. We're usually big self planners for trips, but being that we only decided to go away for our anniversary about 2.5 months before the trip... Read more

Gummi built us an awesome trip that included lots of things any firs time visitor to Iceland should do, while mostly keeping us out of tourist hell. Gummi was available for questions and to give tips/advice during our 9 day stay in Iceland as well. We particularly enjoyed driving through the Highlands on the F Roads and the snorkeling in the Silfra Fissure. We're usually big self planners for trips, but being that we only decided to go away for our anniversary about 2.5 months before the trip there was no time to plan it ourselves, and Gummi took all that stress away. A trip anywhere is all about balance, and I definitely think Gummi built out a quality itinerary that balanced seeing as much as possible without overbooking the days to the point that we were just running from place to place and could take our time if we found something we really wanted to see.

Hotel Reviews
Stracta Hotel Hella
Hella

Stracta Hotel Hella was more than decent. The staff were friendly and the room was comfortable, however, it was quite busy during breakfast times as it was a hub for tour buses. Despite the hectic mornings, we didn't face any major issues during our stay.

Magma Hotel
Kirkjubæjarklaustur

Our favorite hotel that we stayed at during our trip to Iceland. Very cute, small (so no tour groups stay here, which is amazing), and the views were absolutely stunning from the back door of our cabin.

Authenticity & Character
Location
Amazing views from the cottages
Staff
Cleanliness & Comfort
Activity Reviews
Sky Lagoon Experience - Saman
Sky Lagoon Experience - Saman
Reykjavík

I think we actually preferred the Sky Lagoon over the Blue Lagoon. It wasn't as busy and felt much more calming and serene. Sky Lagoon provided a much more intimate and relaxing experience compared to the more touristy Blue Lagoon.

Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Great experience. The ride to the cave is its own adventure, especially the roller coaster. It's fun to walk on the glacier, view the cave, eat ice from the glacier. Our driver was friendly and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Golden Circle

An absolute must do! Great experience all around. It's not nearly as cold as some people make it out to be. Our guide, Shenae, was awesome and super helpful.

Quality of Experience
10/10 - Must Do
Guides, Drivers and Staff
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

A fun experience into the a lava tube. The guide was fun and informative with plenty of little jokes, but also a wealth of historical information about the tube. The complete darkness experience at the end was surreal.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 25, 2025

Hi Scott!
Thank you so much for the kind review. After a long day of work, it's reviews like these that remind me why I do what I do. Knowing that your experience in Iceland was so great simply makes my day :)
I'm also super happy that you found some little things here and there that I wasn't even aware of myself, and I have at least one new restaurant to try, thanks to you! :D
I do hope you'll come back to Iceland someday soon. I'll start planning haha!
All the best
Gummi

The trip of a lifetime
Greece | Aug 10 - Aug 16, 2025

April
April V.
Ashburn, VA | Reviewed on Aug 18, 2025
I was trying to plan a trip to Greece for myself and my 2 (grown) children to celebrate their graduation from college. I really had little idea how to go about doing so. I happened upon the Kimkim site, and Angelica worked with me for well over a year planning the perfect vacation for us all. She listened to what I wanted and edited the trip as requested or needed. Every bit of the trip was perfect! We were greeted at the airport, taken to our hotel and we enjoyed the tours, the cruises... Read more

I was trying to plan a trip to Greece for myself and my 2 (grown) children to celebrate their graduation from college. I really had little idea how to go about doing so. I happened upon the Kimkim site, and Angelica worked with me for well over a year planning the perfect vacation for us all. She listened to what I wanted and edited the trip as requested or needed. Every bit of the trip was perfect! We were greeted at the airport, taken to our hotel and we enjoyed the tours, the cruises and the fantastic hotels she found for us. There wasn't a single thing that didn't work out!

We did a walking tour of the Acropolis in Athens, a catamaran cruise in Santorini, and a panoramic tour of Santorini that included a wine tour and tasting. We loved it all. The restaurants that were recommended were fantastic! One of my favorite things was our suite in Santorini, which had our own private plunge pool and breakfast served to us each morning with stunning views.

Not only Angelica absolutely amazing, but everyone we met along the way was kind, helpful, informative and just helped make this a trip of a lifetime! I highly recommend this company and Angelica if you are planning a trip or any travel abroad. I know there was no way I could have planned a trip like this on my own. I also found it ti be a very reasonable cost for all that we experienced. It truly was the trip of a lifetime.

Σας ευχαριστώ πολύ, Aggeliki, for all you did for us! We loved our trip.

April, Calli and Kolby Vocke

Hotel Review
Anthemis Suites
Santorini

Perfect location for amazing views and close to restaurants and shopping. The family run Anthemis is just fantastic. I would go back in a hot minute if I could. It is quiet, relaxing, clean and well run. We loved the cats that came to visit outside and I just loved sitting quitely reading a book and cooling off in the pool as needed. The kids (ages 24 and 21) loved going off to hike, shop or eat nearby. I can't say enough great things about this spot. I 100% highly recommend it if you are traveling to Santorini. There wer3 3 of us and we each had our own bed to sleep in (me in the bedroom, the kids on the 2 songle size couches converted to beds. Breakfast each morning was delicious, we loved the fresh orange juice, coffee and croissants the best, but also enjoyed the fresh fruit, and the yogurt, granola and honey. Artemis helped us with any questions we had and offered places to eat and shop when we asked. I loved it here.

Authenticity & Character
It is quiet, small and relaxing! Family run and small, not a huge resort.
Location
Not Caldera views, but amazing views!!
Staff
Every single person was kind and helpful
Cleanliness & Comfort
spotless and super comfortable and relaxing.
Activity Reviews
Panoramic Tour 2025
Panoramic Tour 2025
Santorini

One of my favorite parts - we had a personal tour of Santorini with stops for all the best pictures and so much history! We also did a wine museum tour and wine sampling. It was awesome. Our guide, Marina, was top notch! She was so kind and informative, she shared so many neat facts and details about Greece. We loved it.

Quality of Experience
Marina was very knowledgable
Guides, Drivers and Staff
So fun and funny! We hope labubu is still the mascot.
Transport
Fantastic, on time and great
Catamaran Sunset Cruise 2025
Catamaran Sunset Cruise 2025
Santorini

This was so much fun. We met some fantstic people from Italy, England, Spain, Canada ans Minnesota. The crew were fun and helpful. The locations were great and we enjoyed swiming, boating and sightseeing. The sunset views are stunning.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Great tour, so informative! It was hot but ok.

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Aug 18, 2025

Γειά σου, April and kids!
Thank you so much for sharing your experience traveling with us.
We are all thrilled to know that you enjoyed your time here in Greece and that this was a trip of a lifetime! 🥰
We would love to see you come back soon and show you more of our amazing country and its people.

Ευχαριστούμε πολύ!

Our best from best,
Angeliki & the GA Trips team

Great trip and exceptional plan laid
Iceland | Aug 10 - Aug 17, 2025

L
Lawrence L.
Simpsonville, SC | Reviewed on Aug 18, 2025
Great trip and exceptional plan laid out for us. When we had a cancelation we knew and received help promptly.
Many thanks to our ageb Hanna!
Read more

Great trip and exceptional plan laid out for us. When we had a cancelation we knew and received help promptly.
Many thanks to our ageb Hanna!

Hotel Reviews
Skuggi Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Exclusive Ranch
Kirkjubæjarklaustur

Wow what a view. Peace and quiet are the word of description. Loved staying here with my family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bjarmaland Cottages
Selfoss

Wonderful little place for two and the owners are simply amazing! Will stay again if given the opportunity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Enchanting country home
Laugaras

Nice inside but the outside is a bit less than the comforts of the inside.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fell Holiday Home
Arnarstapi

Great location and nice place for a family

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

Fun place and ride. Was only 30 minutes long so was a bit short.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Tour
Iceland

Not much of a cave. More like an alcove. Walking on the glacier was fun though

Quality of Experience
Guides, Drivers and Staff
Transport
Fontana Geothermal Baths
Iceland
Quality of Experience
Look
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland

Not really a bakery but the tour was found and the bread good

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayaking
Iceland

Great guides and fun

Quality of Experience
Guides, Drivers and Staff
Transport
Whale Watching Tour
Iceland

Canceled. Not great. We arrived and the office was closed. Not a fan.

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Reykjavík

Great, simply great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Aug 18, 2025

Thanks for your review, Larry! Happy to hear that you had great time in Iceland. And I enjoyed planning this trip for you! Sorry for the whale-watching, maybe next time.
Warm regards from Iceland!

Great overall experience!
England | Aug 8 - Aug 10, 2025

K
Kelley L.
Richardson, TX | Reviewed on Aug 17, 2025
Kateryna was very responsive and helpful in planning our 3 day trip to London continuing into Southhampton for a cruise. We had a driver that could pick us up for transfer to port and they quickly took care of alternate transportation. A bit stressful but very quick to respond and find alternate transportation. I would use the service again in the future. Read more

Kateryna was very responsive and helpful in planning our 3 day trip to London continuing into Southhampton for a cruise. We had a driver that could pick us up for transfer to port and they quickly took care of alternate transportation. A bit stressful but very quick to respond and find alternate transportation. I would use the service again in the future.

Activity Reviews
Thames Cruise with Dinner
Thames Cruise with Dinner
London

Cruise sights were amazing at night. Dinner and on board entertainment were a bit cheesy! But it’s ok as sights made up for the cheese lol

Quality of Experience
Food
Guides, Drivers and Staff
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

Very interesting and educational experience! A private tour guide option might have added to overall experience

Quality of Experience
Guides, Drivers and Staff
Transport
I
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Great interactive tour even though we were exhausted from just arriving!

Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Sep 04, 2025
Kelley, Thank you so much for your kind words—I’m really happy to hear that overall you had a great experience! I know the transport hiccup was stressful in the moment, but I’m glad we could jump in quickly and get you sorted so smoothly. It’s wonderful that you enjoyed discovering London, even while a little jet-lagged, and that the Tower of London and Beefeater experience left such an impression. I also had to smile at your description of the Thames Cruise—yes, sometimes the entertainment... Read more

Kelley,

Thank you so much for your kind words—I’m really happy to hear that overall you had a great experience! I know the transport hiccup was stressful in the moment, but I’m glad we could jump in quickly and get you sorted so smoothly.

It’s wonderful that you enjoyed discovering London, even while a little jet-lagged, and that the Tower of London and Beefeater experience left such an impression. I also had to smile at your description of the Thames Cruise—yes, sometimes the entertainment is a touch cheesy, but I agree the sparkling views of London at night more than make up for it!

It was such a pleasure planning this short but exciting trip for you, and I’d be absolutely delighted to help with future adventures whenever you’re ready.

With love from London,
Kateryna

Mother-Daughter Trip to Paris!
France | Aug 10 - Aug 16, 2025

Lindsay
Lindsay G.
Richmond, VA | Reviewed on Aug 17, 2025
Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided... Read more

Our trip to Paris was absolutely incredible, and all of the arrangements that kimkim made for us were seamless. That said, we definitely felt the schedule was overly jam-packed toward the end, and if we could do it over we would *not* have tried to do The Louvre and the Jardin de Plantes (which included the Managerie *and* the Grande Galerie de l'Evolution) in the same day. It was an incredible amount of walking, crowding, and stimulation for the kids all in one day. As a result, we decided to skip all of the scheduled activities on the last day so that we could instead enjoy the day at our own pace. All in all, however, it was the trip of a lifetime, and all of the activities we did do were spectacular. The only additional note I'll make is that we tried for nearly an hour to find access to the RER C (which would have taken us from Paris to Versailles) only to find out some or all of it is currently closed for maintenance. Had we known, we would have just taken an Uber straight from the hotel, which is what we ended up doing in the end. As it was my first time taking my girls overseas, a lot of travel lessons were learned, but overall it was a genuinely wonderful vacation and an experience they will never forget.

Hotel Review
Hotel Jeanne D'Arc Le Marais
Paris

The Hotel Jeanne D'Arc Le Marais was really nice, with its best feature being its location. The Marais district is absolutely to die for and was centrally located for access to most of our activities. All of the staff were amazing and accommodating. I acknowledge it's a three-star hotel because of my tight budget, but the breakfast, "bar," and lack of central air took some getting used to. But otherwise, we really enjoyed it. We even found the beds to be unbelievably comfortable. If you do stay here, I recommend staying on the 2nd floor or above (which in France is the 1st floor or above) so that you can open the windows; the rooms on the bottom floor (Floor 0) have a large protective barrier over the window, so opening it doesn't help much.

Authenticity & Character
Because of its location, you can enjoy all of the rich, authentic charm and culture of Paris.
Location
Le Marais is where to be in Paris! It was my favorite part!
Staff
Amine!
Cleanliness & Comfort
The beds really were unbelievably comfortable (at least in room 15).
Activity Reviews
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Visit of the Menagerie, the zoo of the Jardin des Plantes & and the Great Gallery of Evolution
Paris
Quality of Experience
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris
Quality of Experience
French macaron bakery class for families
French macaron bakery class for families
Paris

If I'm honest, the best part of this experience was its location inside the Galeries Lafayette, which we spent *hours* shopping in after the baking class was over. The chef was about twenty minutes late getting started, after we had arrived about 15 minutes early, so we ended up sitting on the 3rd floor near the Concierge for more than 30 minutes. That said, the kids really enjoyed the class, and the parents were all relieved it was straightforward and not terribly involved.

Quality of Experience
Self-guided Visit of Versailles Castle (Entrance tickets)
Self-guided Visit of Versailles Castle (Entrance tickets)
France
Quality of Experience
Visit of the Eiffel Tower with access to the summit
Visit of the Eiffel Tower with access to the summit
Paris

We loved it! We also appreciated going in the evening so we could see the light show.

Quality of Experience
Guides, Drivers and Staff
Transport
We took an Uber to and from.
Discovery tour of Paris by vintage 2CV car
Discovery tour of Paris by vintage 2CV car
Paris

This was one of my personal favorite activities and was a great orientation/introduction to Paris on our first day, but others in my group had varying experiences.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Aug 26, 2025

Bonjour Lindsay,
Thank you so much for sharing such a nice review. I am so happy to read that you had an incredible time in Paris with your children.
I have also taken a good note of the inconveniences of the hotel and the lack of interest of the macaron class. I'll also share your review with them.
Do not hesitate to reach out if you plan to come back to France. I'd be happy to help.
Thanks,
Lucie

LOVE KIM KIM
Portugal | Aug 4 - Aug 14, 2025

L
Lindsay S.
Newark, NJ | Reviewed on Aug 17, 2025

Best experience with Marisa and the other Kim Kim colleagues!

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Aug 27, 2025

Hello Lindsay,

Thank you so much for your kind words!!
It’s always our goal to make sure your vacation is unforgettable 😊

Your Friend in Portugal - Marisa

Fantastic family trip in Bali and Komodo
Indonesia | Aug 5 - Aug 16, 2025

Jean-Xavier
Jean-Xavier D.
Canada | Reviewed on Aug 17, 2025
The trip organised with Yuqqa turned out to be very well aligned with our family’s interests along with some key highlights from Bali and the Komodo islands. A few key highlights for us were the silvermaking class, the cooking class in a traditional Balinese home and our three days in the Komodo islands.
I really liked our interactions with Yuqqa prior to the trip, answering all the questions I had (high-level, but also fine details). The few calls we’ve had prior to the trip were also very...
Read more

The trip organised with Yuqqa turned out to be very well aligned with our family’s interests along with some key highlights from Bali and the Komodo islands. A few key highlights for us were the silvermaking class, the cooking class in a traditional Balinese home and our three days in the Komodo islands.
I really liked our interactions with Yuqqa prior to the trip, answering all the questions I had (high-level, but also fine details). The few calls we’ve had prior to the trip were also very helpful in preparing. I’m very grateful for this support!
We had the chance to be accompanied by Suparta, our driver for our time in Bali, who was very safe, always kind and a very authentic source of knowledge on the local culture. We had a great time with him!
Our guide Ray for the Komodo islands boat tour was also fantastic! Such great energy, open mind and great with our daughter to introduce her to snorkeling and to get her comfortable in these adventures.
Overall, I certainly highly recommend working with this team for a future trip to Bali and the Komodo islands.
FIVE STARS!

Hotel Reviews
Private cruise trip in Komodo National Park
Labuan Bajo, Indonesia

The crew on the Giona boat was awesome. Having this boat in private format for our family was really great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bayview Gardens Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The AC was insufficient, making the sleep difficult.
Puri Santrian
Denpasar
Authenticity & Character
Big resort but that is precisely what we wanted for that part of the trip.
Location
Staff
Cleanliness & Comfort
Arkamara Dijiwa Ubud
Bali
Authenticity & Character
Location
Loved the nature in this hotel!
Staff
Cleanliness & Comfort
Activity Reviews
Experience Sunset Local Boat Tour and BBQ
Experience Sunset Local Boat Tour and BBQ
Indonesia
Silver class in Ubud
Silver class in Ubud
Ubud, Bali

This was our daughter’s trip highlight!

Experience Balinese Cooking Class
Experience Balinese Cooking Class
Indonesia
Experience Balinese day in Sidemen
Experience Balinese day in Sidemen
Indonesia
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Aug 19, 2025

Hallo Xavier,

wow, thank you so much for your wonderful feedback! 🌸
I hope you and your family have settled back into daily life smoothly after the long journey home from Indonesia.😀

I’m really happy to hear that the trip matched your family’s interests and that you enjoyed the special experiences in Bali and Komodo. It’s also lovely to know thatour drivers Suparta and Ray made your journey even more memorable.

I truly appreciate your kind words and recommendation, it means a lot to me! ⭐️⭐️⭐️⭐️⭐️

Warm greetings from Bali,
Yuqqa

A Wonderful Country to Visit
Costa Rica | Aug 4 - Aug 11, 2025

C
Cal C.
Salt Lake City, UT | Reviewed on Aug 17, 2025
My daughter joined my wife and I on our Costa Rica trip. Our trip planners, Holden and Serendipity Adventures tailored our visit to accommodate our special needs and schedule. We landed in San Jose and stayed at a hotel within a mile of the airport. Next day, Alex picked us up at the hotel for our trip to the Arenal Volcano area. Alex was much more than a van driver. He is an encyclopedia for Costa Rica! He gave us interesting facts about each small town we traveled through, pointed... Read more

My daughter joined my wife and I on our Costa Rica trip. Our trip planners, Holden and Serendipity Adventures tailored our visit to accommodate our special needs and schedule. We landed in San Jose and stayed at a hotel within a mile of the airport. Next day, Alex picked us up at the hotel for our trip to the Arenal Volcano area. Alex was much more than a van driver. He is an encyclopedia for Costa Rica! He gave us interesting facts about each small town we traveled through, pointed out interesting flora and fauna, and took us to his favorite Soda for an excellent Cost Rican lunch.
Our hotel, the Arenal Springs Resort, is a full service resort with multiple restaurants, swimming pools and excellent service. Our favorite restaurant was the swim-up in the hot springs swimming pool! The only negative for the hotel was its size. Our rooms were far from the central area and, since we had trouble walking, we needed to call for a ride every time we needed to do something. The rides arrived quickly, but were a little inconvenient.
From our hotel, Serendipity took us to a jungle walk, a river rafting trip (no rapids), and a coffee/chocolate tour. Lots of great photos and we are now experts on coffee and chocolate!
After 4 nights in Arenal, we journeyed to Monteverde, and the Cloud Forest Lodge, Our trip began with a short trip through the jungle to Lake Arenal, where we and our luggage boarded a boat for a sail across the lake to a landing about 45 minutes away. Our van was then loaded up and we learned about some of Costa Rica's very poor roads! 3 1/2 hours of pot holes, with a few newly paved sections to give us some hope! Next time we visit we hope that paving will be completed!
We only had 2 nights scheduled for the Cloud Forest Lodge, which was unfortunate. We could have stayed there much longer! The hotel is an eco-friendly facility with no TV, no pools, and no noise! Yes, you can hear birds singing and some animal calls from the jungle, and occasional thunder, but nothing else. We had never experience such an atmosphere and I thought I might get bored, but it was a wonderful experience. Thanks to Holden and Serendipity for finding this unique destination. Next time, we will spend a week at that lodge.
More kudos: My wife is gluten intolerant and when we had lunch that afternoon on the balcony overlooking the jungle, we informed the waiter of that. Her lunch was excellent and gluten free. When we went to dinners, lunches, and breakfasts thereafter, all the wait staff knew of her gluten intolerance and were careful to serve her only gluten-free dishes. Even the amuse bouche was separately prepared for her at the dinners. We have eaten at many Michelin-stared restaurants without that level of attention.
Our best tour of the week began the next day, a bird watching adventure in the cloud forest. Our guide, Andres (Andy), was an internationally recognized naturalist who is an incredible source of knowledge of birds, animals, trees, etc!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 18, 2025

Thank you Cal for taking the time to write a thoughtful review. Thank you also for calling out my team members by name, I'm not surprised that you provided you with exceptional service, but I am glad to heat that it improved the quality of your experience.
Alex is our all time star ⭐

Thank you
Holden Ketchum
Serendipity Adventures

Excellent support from day 1 planning to arrival home!
The Netherlands | Aug 6 - Aug 10, 2025

Rebecca
Rebecca G.
Mamaroneck, NY | Reviewed on Aug 17, 2025
From start to finish planning my trip to Amsterdam was seamless with the support of Mieke. She crafted a custom itinerary that balanced the interests and needs of my 14yo son and 82yo mom. Most helpful was her availability and responsiveness while we were abroad. It’s such a comfort having someone in country to reach out to with questions or, for example, to modify an activity mid-trip when we realized my mom needed less walking. This is my third time using Kim Kim and I highly recommend! Read more

From start to finish planning my trip to Amsterdam was seamless with the support of Mieke. She crafted a custom itinerary that balanced the interests and needs of my 14yo son and 82yo mom. Most helpful was her availability and responsiveness while we were abroad. It’s such a comfort having someone in country to reach out to with questions or, for example, to modify an activity mid-trip when we realized my mom needed less walking. This is my third time using Kim Kim and I highly recommend!

Hotel Review
Dikker & Thijs Hotel
Amsterdam

Excellent location, friendly and accommodating staff, delicious breakfast, charming and clean rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands

A must see.

Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

A must see.

Amsterdam - Muiderslot Castle by public transport
Amsterdam - Muiderslot Castle by public transport
Amsterdam

We loved taking a walk back through time to the medieval history of Amsterdam. Beautiful grounds and restored castle. The town itself is beyond charming. A trip favorite for sure!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to cheese farm, Edam, and Zaanse Schans
Day trip to cheese farm, Edam, and Zaanse Schans
The Netherlands

The cheese farm was interesting, Edam was charming, and the driver Herman was lovely, but Zaanse Schans was insanely mobbed with tourists and felt more like a disney experience than an authentic glimpse into the architectural and engineering feats of the windmills (which were magnificent but better to know in advance that it is a bit of a tourist spectacle)

Amsterdam - Private canal cruise to Van Gogh Museum
Amsterdam - Private canal cruise to Van Gogh Museum
The Netherlands

A trip favorite! Our guide was informative and funny and there is nothing like seeing the city from the water.

Amsterdam Dungeon
Amsterdam Dungeon
Amsterdam

My son and I really enjoyed this spooky theater that introduced us to the ghosts of Amsterdam's past. Beware, though, it is spooky and not for the faint of heart! Also requires a fair amount of walking and crouching so my 82yo mom was not able to participate.

Amsterdam - Private guided historic city walk
Amsterdam - Private guided historic city walk
The Netherlands

Jan was friendly and knowledgeable

Public transport pass Amsterdam
Public transport pass Amsterdam
The Netherlands

Easy to navigate, very clean, and enjoyed traveling like a local!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Aug 18, 2025

Dear Rebecca, Thank you very much for your kind words! Great to read that all of you have enjoyed the trip. Having different ages on board is sometimes a bit af a challenge, but I am glad you could make it work for all of you. Thank you for sharing your experiences about the windmill site as well; it very touristy and crowded some days - we will make sure to inform our guests better about that, so future guests are better prepared for it.
Wishing you all the best, Mieke

A Family Tour of Iceland
Iceland | Jul 28 - Aug 10, 2025

M
Matty R.
Dallas, TX | Reviewed on Aug 17, 2025
Gummi provided us with a very detailed and appropriate itinerary for a family of four adults that wanted to drive the ring road on their first ever trip to iceland. We got to see the highlights of the golden circle and see the beauty of the East Fjords and the Northern Coast. If you are looking to go off of the beaten path, I would recommend going along the Northern Coast and to the East Fjords. We went to Blue Lagoon, Forest Lagoon and Sky Lagoon. All places are lovely and packed full of... Read more

Gummi provided us with a very detailed and appropriate itinerary for a family of four adults that wanted to drive the ring road on their first ever trip to iceland. We got to see the highlights of the golden circle and see the beauty of the East Fjords and the Northern Coast. If you are looking to go off of the beaten path, I would recommend going along the Northern Coast and to the East Fjords. We went to Blue Lagoon, Forest Lagoon and Sky Lagoon. All places are lovely and packed full of tourists. The Ring Road was a wonderful, one land drive around the entire country and through some very unique mountain passes and tunnels. Seeing the different views of the Oceans and Mountains of Iceland was incredible. Iceland has unique geology and geographic features. We most enjoyed the puffins, the ice cave and Diamond Beach.

Most valuable was Gummi’s detailed daily itinerary. It made logistics a breeze by setting out each activity, giving step by step travel instructions, and telling us how much time to allocate for each activity. He kept us on time when we needed it. Gummi was always accessible to answer questions and make changes on the fly.

And now for something completely different: He’s a Monty Python fan. Perfect for us!

With fond memories,

The Rones Family

Hotel Reviews
Fosshótel Rauðará
Reykjavík

Small rooms that don’t seem to be set up correctly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
not set up right
Fosshótel Reykholt
Reykholt

Busy chain hotel, with small rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hótel by Keahotels
Siglufjörður

Luxury hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guesthouse Stöng and Cottages
Myvatn

A beautiful farm and guest house set up! They have handmade Icelandic Sweaters

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel 1001 Nott
Egilsstadir

Smaller hotel with large glass walls.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell

Super busy hotel full of other travelers. Provides the basics and is very nice, but very impersonal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Vos
Hella

It is run by a local family. They are lovely and warm people.

Authenticity & Character
Location
It’s a few minutes off the Ring Road and right by a grazing field for horses
Staff
Cleanliness & Comfort
Center Hotels Skjaldbreið
Reykjavík

Great location, tiny rooms.

Authenticity & Character
Location
It’s in the heart of the walking center.
Staff
Cleanliness & Comfort
Activity Reviews
Whale Watching Safari by Traditional Boat
Whale Watching Safari by Traditional Boat
Iceland

Feels like a waste of resources. There are whales and we spotted some whales, but why are we crowding onto a motorized boat to see whales?

Quality of Experience
Guides, Drivers and Staff
Transport
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Awesome experience going into ice cave and hiking up a glacier. Our guide was fun and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 17, 2025

Hi Matty!
I am really happy to read that everything went well and that you enjoyed the trip!
I do hope we'll see you in Iceland again! There's still all the interior and the Westfjörds to discover :D
Gummi

Trip of a lifetime
Costa Rica | Jul 1 - Jul 20, 2025

Neil
Neil M.
United Kingdom | Reviewed on Aug 17, 2025
We had an absolutely incredible trip to Costa Rica and it would not have been possible without the amazing team at Serendipity Adventures. From the very start, everything was thoughtfully planned, well-organized, and tailored to our family’s needs. Holden, Wilman and the team were a joy to work with. Always responsive, friendly and professional. Every transfer, tour and accommodation was seamless and we felt supported at every step of our journey. The attention to detail made all the... Read more

We had an absolutely incredible trip to Costa Rica and it would not have been possible without the amazing team at Serendipity Adventures. From the very start, everything was thoughtfully planned, well-organized, and tailored to our family’s needs.

Holden, Wilman and the team were a joy to work with. Always responsive, friendly and professional. Every transfer, tour and accommodation was seamless and we felt supported at every step of our journey. The attention to detail made all the difference, allowing us to relax and enjoy Costa Rica’s beauty without any stress.

The experiences they arranged, from exploring rainforests at night to white water rafting, were unforgettable. It was clear how much care and passion went into crafting our itinerary.

Thank you, Serendipity Adventures, for the trip of a lifetime. We couldn’t recommend your team more highly to anyone considering a trip to Costa Rica.

Pura vida!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 18, 2025

Thank you Neil, I'm very happy to hear that your family had a great trip to Costa Rica. I'm sure you must have great memories to look back on from all of your adventures!

Thank you
Holden Ketchum
Serendipity Adventures

Our family had an amazing trip to Costa Rica!...
Costa Rica | Aug 9 - Aug 16, 2025

K
Katrina S.
Atlanta, GA | Reviewed on Aug 17, 2025
Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting... Read more

Our family had an amazing trip to Costa Rica! The trip planned by Kim Kim and the local tour group Serendipity Adventures was planned from beginning to end to perfection supporting our family’s interests and needs. Elena was wonderful in helping us plan the trip and Wilman supported us throughout our week on the ground. While we did our own self driving tour, it was nice to know that he and his team was just a text away to answer any questions we had. We visited Arenal with an exciting rafting trip and then a private hiking tour with Mariano that was so educational. Then it was on to Monte Verde for a night exploration of the Children’s Forest, fun ziplining and another educational coffee and chocolate tour. Finally, we ended in Manuel Antonio. We had the most amazing tour with Socio, who i think taught most of the other guides at the park. His knowledge and excitement about every single organism there was truly unmatched. We ended our journey to paradise with a boat tour where the kids got to unwind and swim in the ocean while we enjoyed some delicious seafood relaxing on our last day here. It was a full week that we will remember fondly

Hotel Reviews
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
incredible views and very secluded in nature
Staff
Cleanliness & Comfort
Arenal Springs Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
overlooking the water and the park with beautiful views
Staff
everyone is incredibly friendly. Alan and reception and Fabian at breakfast were both lovely
Cleanliness & Comfort
Activity Reviews
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

We went for the ziplining and stayed the entire day checking out all of the other exhibits and activities. Our favorite was the 2 toed sloths , particularly Oprah who was very photogenic! The reptile and butterfly presentations were also really well done and the hanging bridges walk was a lot of fun. The ziplining is really well done and you get the adrenaline rush you are looking for, knowing that the equipment is all well maintained.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde

Such an incredible night hike with Alan who found so many creatures and taught us about each of them as we spent this special time exploring the Children’s Eternal Forest. There was something truly magical about exploring the forest after dark and we all really enjoyed this experience so much. Of course, the highlight was the tarantula!

Quality of Experience
Guides, Drivers and Staff
Our driver was awesome. He spotted two night animals as well!
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

Mariano was so well informed and so much fun to learn from. We ended up in the middle of a deluge on our hike but it still was a lot of fun and we learned a lot about the history of the area and the environment

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting Sarapiqui River (Class III-IV)
Whitewater Rafting Sarapiqui River (Class III-IV)
Costa Rica

Lots of fun for family with older kids

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Aug 17, 2025
Hola Katrina, Thank you so much for sharing your kind words ⭐⭐⭐⭐⭐
I’m truly happy to hear that you and your family had such a wonderful time in Costa Rica. It was a real pleasure helping you plan your trip, and I’m glad Wilman and our team could be there whenever you needed support along the way.
It makes me smile knowing you enjoyed your adventures in Arenal, Monteverde, and Manuel Antonio, and especially that you connected so well with our guides. They love what they do, and it means a... Read more

Hola Katrina,

Thank you so much for sharing your kind words ⭐⭐⭐⭐⭐
I’m truly happy to hear that you and your family had such a wonderful time in Costa Rica. It was a real pleasure helping you plan your trip, and I’m glad Wilman and our team could be there whenever you needed support along the way.

It makes me smile knowing you enjoyed your adventures in Arenal, Monteverde, and Manuel Antonio, and especially that you connected so well with our guides. They love what they do, and it means a lot when families like yours can feel that passion.

You and your family are the reason we love what we do. It was a joy to be part of your adventure, and we’ll be here with open arms whenever you decide to come back to have another unforgettable experience in Paradise!

¡Diay, pura vida! 🌴

Elena Mora
Serendipity Adventures, Costa Rica 🦥

A Memorable Trip to Indonesia
Indonesia | Jul 10 - Jul 27, 2025

Madison
Madison G.
Ashburn, VA | Reviewed on Aug 17, 2025
Our trip to Indonesia was truly memorable and allowed to experience a broad range of activities (cultural sites, a Balinese cooking class, and outdoor hiking activities to Mt Bromo and various trekking activities in both Bali and Java) that catered to our variety of interest. These activities allowed us to experience the culture of Java and Bali through a variety of activities that allowed us to interact with the local people with the help of our drivers ( Hendri in Yogyakarta and Bargus... Read more

Our trip to Indonesia was truly memorable and allowed to experience a broad range of activities (cultural sites, a Balinese cooking class, and outdoor hiking activities to Mt Bromo and various trekking activities in both Bali and Java) that catered to our variety of interest. These activities allowed us to experience the culture of Java and Bali through a variety of activities that allowed us to interact with the local people with the help of our drivers ( Hendri in Yogyakarta and Bargus in Bali) and guides and experience the natural beauty of both Bali and Java.

We really appreciated the help of Yuqqa in helping to suggest some wonderful additions to our original itinerary ( e.g the Gilli Islands, and the Catarmaran Cruise) both of which were nice additions that allowed us to enjoy the beaches and unique snorkel opportunities present in Indonesia. The Gilli Islands also provide a nice change of pace and gave us some down time to relax and have some free days to explore on our own without any structured activities.

Hotel Reviews
Puri Santrian
Denpasar

Hotel had many amenities including spa and multiple swimming pools for guest and a direct access to the beach. Also, the breakfast buffet offered a nice selection of items including Dim Sum, traditional American breakfast items, plus cooked to order eggs and local Indonesian food items. Also, the hotels location offered easy access to many outside dining options that one could walk to in under 15 minutes.

Authenticity & Character
Hotel architecture and beach vibe.
Location
Access to the beach and short distance to evening dining options.
Staff
Staff was attentive and helpful.
Cleanliness & Comfort
Rooms are pretty spacious with balconies.
Tugu Malang
Malang

Really nice hotel with great amenities and spa. The decor of the hotel is unique with antique furniture pieces in both common areas and rooms. The breakfast buffet was great as there was a wide range of food available to suit all taste

Authenticity & Character
The furnishing and decor that fuse modern and early 20th century Java
Location
Centrally located to restaurants and night life in Malang
Staff
Staff was attentive to our needs.
Cleanliness & Comfort
The spa at this hotel is one of nice perks after a couple of days of rigorous hiking/ trekking activities
Activity Reviews
Experience Balinese Cooking Class
Experience Balinese Cooking Class
Indonesia

This was one of the best acclivities we did on Bali. Our instructor was very personable and we learned a lot about Balinese culture and cuisine talking to her and getting hands on instruction. The food which we prepared turn out to taste really good too.

Quality of Experience
Food
The opportunity to learn about and taste different seasonings and how to work with them in the kitchen
Guides, Drivers and Staff
Instructor was very personable
Transport
Gili Islands Snorkeling
Gili Islands Snorkeling
Indonesia

The water a beautiful turquoise and clear which makes it possible to see many fish and some sea turtles. Depending on your preferences, it is possible to charter a private snorkeling adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Madakaripura Waterfalls (En Route from Surabaya to Mount Bromo)
Visit Madakaripura Waterfalls (En Route from Surabaya to Mount Bromo)
Mount Bromo, East Java

The trek to the falls is awesome. There are not many people on the trail so this makes the whole experience more serene and enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Borobudur Temple, Pawon Temple, Mendut Temple, and Yogyakarta Market
Visit Borobudur Temple, Pawon Temple, Mendut Temple, and Yogyakarta Market
Yogyakarta

Even though it was crowded, the system in place for tourist to visit the site has greatly made the experience more enjoyable

Quality of Experience
Guides, Drivers and Staff
Our guide was entertaining and made the explanation of the site history enjoyable.
Transport
Transport was extremely well organized to get to the site.
Local specialist: Yuqqa Macdalena
Yuqqa
Yuqqa Macdalena
Local specialist in Bali, Indonesia | Replied on Aug 19, 2025
Hallo Madison, Thank you so much for sharing your kind words! 🤩 I’m really happy to hear that you enjoyed such a wide variety of experiences in Java and Bali, from the cultural highlights to the outdoor adventures. It’s wonderful that the Gili Islands and catamaran cruise gave you both relaxation and new discoveries. You were so open-minded and adventurous throughout the trip, which made it extra fun to plan and support you along the way! I really enjoyed helping with both the planning and... Read more

Hallo Madison,

Thank you so much for sharing your kind words! 🤩 I’m really happy to hear that you enjoyed such a wide variety of experiences in Java and Bali, from the cultural highlights to the outdoor adventures. It’s wonderful that the Gili Islands and catamaran cruise gave you both relaxation and new discoveries.

You were so open-minded and adventurous throughout the trip, which made it extra fun to plan and support you along the way! I really enjoyed helping with both the planning and while you were on tour. ✨

Maybe we’ll see each other again on your next adventure in Indonesia! 😁

Warm greetings from Bali,
Yuqqa

We enjoyed our trip esp Peru!
Peru | Aug 7 - Aug 16, 2025

R
Ryan R.
Seattle, WA | Reviewed on Aug 17, 2025
We enjoyed our itinerary a lot and each of the tours was very well thought out with *excellent* drivers (a BIG deal) and good tour guides for the most part. The Peru portion was noticeably better with much better coordination by the local agency Andes Tours. The Argentina portion of our trip had a couple of mishaps with booking Montevideo (instead of Colonia) which was fixed last minute ($200 extra cost), and the San Telmo grill tour was just a lunch in Palermo (but the agency made it up... Read more

We enjoyed our itinerary a lot and each of the tours was very well thought out with *excellent* drivers (a BIG deal) and good tour guides for the most part. The Peru portion was noticeably better with much better coordination by the local agency Andes Tours.

The Argentina portion of our trip had a couple of mishaps with booking Montevideo (instead of Colonia) which was fixed last minute ($200 extra cost), and the San Telmo grill tour was just a lunch in Palermo (but the agency made it up to us with an excellent dinner in Cuzco!).

Every single driver on our entire trip was excellent. Every time the driver was early to pick us up, had a very comfortable van, and drove well. This is huge when you are in a foreign country and the roads/traffic are insane.

We had a very unfortunate case of food poisoning and our local guide Lisbeth did an amazing job of helping us when we needed her most. Thank you Lisbeth! Thank you Io!

Hotel Reviews
El Mapi by Inkaterra
Cusco

I was pleasantly surprised by our stay at Inkaterra Machu Picchu Pueblo. We were originally supposed to stay at El Mapi by Inkaterra, but we got an upgrade, and the hotel was just spectacular. The setting was beautiful and the service was exceptional. My wife unfortunately got food poisoned, but it wasn't from the hotel. Despite that hiccup, the stay was one of the highlights of our trip.

Hilton Garden Inn Lima Miraflores

Great hotel! Fantastic way to finish a long and exhausting trip.

Authenticity & Character
Location
Close to boardwalk, beach and the Cat Park!
Staff
Cleanliness & Comfort
Spotless, great showers!
Costa del Sol Wyndham Cusco
Cusco

Great location, staff and rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Esplendor by Wyndham Buenos Aires
Buenos Aires

Excellent location and nice staff. But Very loud night club next to our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day excursion to Uruguay - Montevideo
Full Day excursion to Uruguay - Montevideo
Buenos Aires

Our day trip to Colonial del Sacramento was an unexpected highlight. Although there was initially confusion with the booking and we ended up paying extra due to a mix-up, the day turned out exactly as we had hoped. The rustic charm of Colonial and the overall experience made it memorable.

Shared Lima Fountains Tour
Shared Lima Fountains Tour
Lima

This tour is worth doing, but with very low expectations. The park is an odd cross between some water fountains and a children’s amusement park. The main event is an impressive fountain, visual show, but not worth driving across the city for.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Urban Bike tour in Lima
Private Urban Bike tour in Lima
Lima

This was a really cool way to see Lima. It was much better than riding around in a van. Italo is a great guide!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Machu Picchu: Pachamanca Farm Experience & Transfer to Cusco SV
Explore Machu Picchu: Pachamanca Farm Experience & Transfer to Cusco SV
Peru
Quality of Experience
Guides, Drivers and Staff
Private tour to Chinchero, Moray, Maras  & Ollantaytambo & Train to Aguas Calientes
Private tour to Chinchero, Moray, Maras & Ollantaytambo & Train to Aguas Calientes
Peru

This was truly an unbelievable day full of surprises and amazing Incan ruins. Probably our favorite activity of the entire vacation, which is really saying something.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small Group Grill Tour in San Telmo
Small Group Grill Tour in San Telmo
Buenos Aires

The local tour operator did not take us on a grill tour. This was very disappointing! He took us to a fancy lunch in a different neighborhood. So we just made the best of it.

Quality of Experience
Quality of Experience
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Buenos Aires city tour & Tango Show
Buenos Aires city tour & Tango Show
Buenos Aires

Did not have a city tour. The tango spot was quite good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Io Gillhuber
Io
Io Gillhuber
Local specialist in Peru, Cusco | Replied on Aug 18, 2025

Dear Ryan!
Thank you very much for your review and thoughtful comments. All of us here at Andean Travel Experience truly appreciate your feedback — it helps us continuously improve our services.
I sincerely hope that you and your family have fully recovered from the food poisoning.
It was a real pleasure having you with us, and we’re grateful to have been part of your journey.
Warmest wishes to you and your family,
Io

Great experience with Erini and Kimkim
Greece | Jul 29 - Aug 15, 2025

B
Ben P.
Chicago, IL | Reviewed on Aug 16, 2025
Erini was such a pleasure to work with. She answered all of my many questions along the way and everything came together seamlessly. They also provided great support and communication while I was on the trip. Highly recommend. Read more

Erini was such a pleasure to work with. She answered all of my many questions along the way and everything came together seamlessly. They also provided great support and communication while I was on the trip. Highly recommend.

Activity Reviews
Horseback riding at the Black Sandy Beach
Horseback riding at the Black Sandy Beach
Santorini

The horseback riding at the Black Sandy Beach in Santorini was really good. The people running the activity were fantastic. Highly recommend this experience.

The Real Cretan Cooking Experience
The Real Cretan Cooking Experience
Chania

The Real Cretan Cooking Experience in Crete was excellent. It was really well done, and stands out as a favorite activity from the trip.

Athens walking food tour
Athens walking food tour
Athens

The Athens walking food tour was really good. We got to try all sorts of delicious food like Souvlaki, Gyros, and Baklava. It was a well-done tour with walks through different markets. Highly recommended.

Acropolis & Museum tour
Acropolis & Museum tour
Athens

Our guide for the Acropolis & Museum tour was outstanding. The tour was amazing and the guide was really knowledgeable.

Caldera morning cruise
Caldera morning cruise
Santorini

The Caldera morning cruise in Santorini was a bit of a disappointment. I was expecting a small group or private experience as described, but it seemed like a larger group activity. It did not match the description provided. They didn't go to the volcano area where we wanted to go, and the swimming was very limited. The whole experience felt very rushed and like mass tourism.

Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Sep 01, 2025

Thank you so much, Ben, for your thoughtful review! 😄
I hope your time in my country was not only enjoyable but also filled with special moments and lasting memories for you and your family, and I genuinely hope your experience will inspire you to return one day in the future and discover even more beautiful places.
Wishing you and your loved ones all the very best, wherever your travels take you next!
Best regards,
Eirini

Ideal Chile bucket list trip
Chile | Nov 7 - Nov 20, 2024

Helen
Helen L.
Manhattan, NY | Reviewed on Aug 16, 2025
Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible... Read more

Our trip was wonderful, everything did not go without a hiccup but Jesse and the team were on top of it. All the recommended excursions were top notch. The trip planning with Jesse was easy and straightforward with a couple of chats. It was very helpful to be connected via WhatsApp during our trip which made support easier. Jesse and team were quick to respond and remedy all issues. My group would use kimkim again on future trips. This was our 2nd, Peru was our 1st and both were incredible and memorable.

Hotel Reviews
Hotel Solace
Providencia

Nice ambiance for a city hotel, not overly business like. Within walking distance of shopping and nice restaurants in a fun neighborhood.

Authenticity & Character
Nice roof deck views and cool vibes.
Location
Off the main street keeps things quiet and pleasant.
Staff
friendly and helpful
Cleanliness & Comfort
clean and comfy
Hotel Pascual Andino
San Pedro de Atacama

Wonderful boutique hotel with homey vibe.

Authenticity & Character
Hotel has enclosed outdoor space and lobby which makes it cool
Location
Not in the center, away from hustle and bustle
Staff
helpful and friendly
Cleanliness & Comfort
clean and even has water for cleaning sand in patio.
Apart Hotel Valle Exploradores
Puerto Río Tranquilo, Aysen

Only hotel in town with nice home cooked breakfast

Authenticity & Character
spacious and clean
Location
center of town
Staff
helpful and nice
Cleanliness & Comfort
clean and spacious
Hotel Vendaval
Puerto Natales

Clean hotel with no elevator and in center of town.

Authenticity & Character
nice layout with small courtyard
Location
in center of town
Staff
helpful and nice
Cleanliness & Comfort
quiet, clean and comfortable
Hotel Ilaia
Punta Arenas

Quaint hotel with a nice roof view of Puerto Arenas. Staff was nice and hotel was clean, wonderful breakfast.

Authenticity & Character
homey
Location
close enough to city center but not too busy.
Staff
nice, friendly, and accommdating
Cleanliness & Comfort
very clean
Activity Reviews
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Very hot day with amazing views.

Quality of Experience
Spectacular views
Food
amazing foods
Guides, Drivers and Staff
Wonderful staff, very knowledgeable and great hospitality.
Transport
Safe and clean
Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama

Amazing eco system and learn about terrain. Great breakfast and amazing lunch. Enjoyed a spectacular day.

Quality of Experience
Simply amazing culture and land.
Guides, Drivers and Staff
Wonderful staff cooked breakfast outdoors and lunch was amazing.
Transport
Very safe and clean.
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

Nice to see glaciers up close and the lunch was a nice experience. Boat ride was amazing.

Quality of Experience
Nice boat ride to view surrounding areas.
Food
BBQ was tasty and yummy. Good to taste local food
Guides, Drivers and Staff
staff and guides were helpful and friendly.
Transport
Cruise was wonderful
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Loved the penguins and Wildlife.

Quality of Experience
Guide was knowledge and helpful.
Guides, Drivers and Staff
Good hospitality and explained things well.
Transport
Ship was nice and transport was on time.
Fly from Punta Arenas to Balmaceda via Puerto Montt
Fly from Punta Arenas to Balmaceda via Puerto Montt
Chile

Very nice drive with scenic stops along the route.

Quality of Experience
amazing views and changes in elevation
Guides, Drivers and Staff
Very safe, punctual and accommodating.
Transport
Very safe.
Colchagua Valley Vineyards Tour
Colchagua Valley Vineyards Tour
Chile

Beautiful Wineries, lunch was wonderful at Montes vineyard. Montes wines were amazing, especially Angels.

Quality of Experience
vineyards were amazing and Months was a great highlight.
Guides, Drivers and Staff
Driver and guide was amazing. Guide explained the diverse micro climates and different regions.
Transport
Excellent driving.
Base Torres Hike
Base Torres Hike
Chile

Pace was quite fast, could have started out an hour or two earlier. Got very windy in the afternoon.

Quality of Experience
Wonderful trek, would do it again.
Food
packed lunch was ok.
Guides, Drivers and Staff
Very helpful and knowledgeable.
Transport
Safe and good driving
Marble Caves Kayak Tour
Marble Caves Kayak Tour
Chile

Guide was excellent in getting perfect views and history of the caves. Wonderful experience, better than boat ride since you can get up close.

Quality of Experience
Peaceful and calm, with great pictures
Guides, Drivers and Staff
knowledgeable, friendly, and speaks English well
Transport
safe driving
Full-Day Tour of Torres del Paine National Park
Full-Day Tour of Torres del Paine National Park
Chile

Tour guide was amazing, great picture taking and loads of history.

Quality of Experience
wonderful time with great views
Food
Nice hot lunch, enjoyed the food.
Guides, Drivers and Staff
Great knowledge, wonderful hospitality and safe driving.
Transport
on time and safe driving
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

Terrible experience, went out of town for 20 minutes and arrived in a campsite that featured a telescope to look at stars. Had 4 kids run around ruining the experience. The telescope wasn't that good. Since there was a full moon, the tour outfitter should have offered options. Once we were at the site, made everyone stay for food and it was getting quite chilly. Not what I expected which was in a more secluded space further outside of town. Would not recommend even if it was not a full moon, too much light pollution to see stars. Very disappointing.

Quality of Experience
Location, poor tour guides, horrible guides with poor knowledge. Driver was on cellphone while he was driving. Very unprofessional tour.
Guides, Drivers and Staff
awful staff with terrible manners and no hospitality.
Transport
Driver was on cellphone when driving
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Aug 19, 2025

Hi Helen,

I'm glad you and your group enjoyed your trip throughout Chile! I apologize for the poor experience in the stargazing excursion and will make sure to improve things for our future travelers.

Please don't hesitate to reach out again for another trip to visit our beautiful country 😊

Kind regards,
Jesse

Absolutely amazing experience right from the ...
Ecuador | Aug 9 - Aug 15, 2025

Tara
Tara O.
Ashburn, VA | Reviewed on Aug 16, 2025

Absolutely amazing experience right from the start! Paola was extremely responsive and generated a trip capturing everything I wanted for a last minute trip. In Ecuador we had the best tour guide we have ever had- Sebastian. This was an adventure packed, yet stress free trip all because of these two amazing people!

Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on Aug 23, 2025

Hi Tara,

Thank you so much for your lovely feedback! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything went smoothly. I’ll be sure to let Sebastian know how much you appreciated his guidance :)

I’m so glad you were able to enjoy an adventure-packed, stress-free experience—exactly what we aim for! It was wonderful working with you, and I hope we get the chance to plan another adventure together in the future.

Warmly,
Paola

We had excellent service with Mar and she und...
Norway | Aug 3 - Aug 15, 2025

Isabelle
Isabelle S.
Canada | Reviewed on Aug 16, 2025
We had excellent service with Mar and she understood very well our interests in respect with personal fastes and overall budget. Our travel went smootly and everything was vert well planned Read more

We had excellent service with Mar and she understood very well our interests in respect with personal fastes and overall budget. Our travel went smootly and everything was vert well planned

Hotel Reviews
Hotel 1904
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Havila Cruise
Fosnavåg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Home Hotel Havnekontoret
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Maritim
Stavanger
Authenticity & Character
Location
T
Staff
Cleanliness & Comfort
Axel Guldsmeden
Copenhagen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Food & Culture Walk
Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway
Quality of Experience
Guides, Drivers and Staff
Summer Kayaking Excursion
Summer Kayaking Excursion
Norway
Quality of Experience
Guides, Drivers and Staff
Tour to Borgund Stave Church & Stegastein Viewpoint
Tour to Borgund Stave Church & Stegastein Viewpoint
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Hygge Tour Copenhagen
Hygge Tour Copenhagen
Copenhagen

Theresa was great!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Copenhagen Card
Copenhagen Card
Copenhagen
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Nov 07, 2025

Dear Isabelle,
Thank you so much for your kind words! I’m so happy to hear that everything went smoothly and that the trip matched your interests and expectations. It was such a pleasure helping plan your Norway adventure!
Wishing you all the best and many more wonderful travels ahead :)
Warm regards,
Mar

Unforgettable trip to Ireland !
Ireland | Aug 1 - Aug 15, 2025

Shamma
Shamma L.
the United Arab Emirates | Reviewed on Aug 16, 2025
I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely! The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories. Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was... Read more

I planned our family trip to Ireland with Claire and from day one she realized all our needs and standards, and made sure to tick all the boxes. All the guides and drivers we had were brilliant, friendly and timely!

The places and activities Claire suggested were just the right ones to give us an incredible and unforgettable memories.

Everything was well organized and went smoothly, and even when we needed to add a last minute activity she was very accommodating and made sure it was all organized.

I will always highly recommend planning your trips with the Kim Kim team to be able to get the most of your travels.

Hotel Reviews
Powerscourt Hotel, Autograph Collection
Enniskerry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Armada Hotel
Spanish Point
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glenlo Abbey
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private transfer for 3 travelers to Dublin Airport on August 15th
Private transfer for 3 travelers to Dublin Airport on August 15th
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Irish National Stud & Gardens : The Irish Racehorse Experience
Irish National Stud & Gardens : The Irish Racehorse Experience
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Dublin
Free time in Dublin
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Free time at Powerscourt Hotel
Free time at Powerscourt Hotel
Enniskerry
Quality of Experience
Guides, Drivers and Staff
Transport
Private Adventure in Kilrush  ( Cliff and Coast Safari or  Scattery Island)
Private Adventure in Kilrush ( Cliff and Coast Safari or Scattery Island)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Private tour of Connemara (Sky Road, Kylemore Abbey and a Sheep dog Farm experience)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Doolin
Welcome to Doolin
Doolin
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Traditional Irish Homemade Baking Scones and Bread (Kilcolgan)
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer/Taxi
Private Transfer/Taxi
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Galway Food Tour
Galway Food Tour
Galway
Quality of Experience
Guides, Drivers and Staff
Transport
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer for 3 travelers on July 31st
Private transfer for 3 travelers on July 31st
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Aug 22, 2025
Dear Shamma, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you and your family had an incredible trip to Ireland and that everything met your expectations. It was a pleasure working with you to create unforgettable memories, and I truly appreciate your kind words about the guides, drivers, and the overall organization. Your recommendation means a lot to us, and we’re grateful for your trust in High Point Holidays and the Kim Kim team. If you ever plan... Read more

Dear Shamma,

Thank you so much for your wonderful 5-star review! I’m thrilled to hear that you and your family had an incredible trip to Ireland and that everything met your expectations. It was a pleasure working with you to create unforgettable memories, and I truly appreciate your kind words about the guides, drivers, and the overall organization.

Your recommendation means a lot to us, and we’re grateful for your trust in High Point Holidays and the Kim Kim team. If you ever plan another adventure in Ireland, the UK, France or Italy, we’d love to help again!

Yours in travel,
Claire

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.