Kimkim Trip Reviews

4.8
Based on 17,480 ratings
Read 17,480 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Trip to South Africa
South Africa | Nov 24 - Dec 9, 2024

Theresa
Theresa E.
Austria | Reviewed on Dec 14, 2024
Esther was a Great and very patient Specialist. She tried to meet all our expectations and was there for us at all times. Great Service!! Read more

Esther was a Great and very patient Specialist. She tried to meet all our expectations and was there for us at all times. Great Service!!

Activity Reviews
Wine Tram Hop on Hop off Tour
Wine Tram Hop on Hop off Tour
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Shark Cage Diving Adventure
Shark Cage Diving Adventure
South Africa

There is a very low chance to actually see white sharks there.

Quality of Experience
Guides, Drivers and Staff
Transport
African Dinner Show & Drumming Experience
African Dinner Show & Drumming Experience
Cape Town
Quality of Experience
Guides, Drivers and Staff
Transport
City Sightseeing (Hop-on Hop-off) Bus Cape Town
City Sightseeing (Hop-on Hop-off) Bus Cape Town
South Africa

Very Little Information about the history of the Country

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Dec 15, 2024

Thank you so much Theresa, wonderful to hear you had a great time!

GUIDES: All three guides (Luis in Rio, Lillian in The...
Brazil | Dec 4 - Dec 13, 2024

Jerry
Jerry R.
Los Angeles, CA | Reviewed on Dec 14, 2024
All three guides (Luis in Rio, Lillian in The Pantanal, and Orico in Iguazu) were stunningly good. Read more

All three guides (Luis in Rio, Lillian in The Pantanal, and Orico in Iguazu) were stunningly good.

Hotel Reviews
Nadai Confort Hotel
Foz do Iguaçu

Nice location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Pequi
Aquidauana

Great authentic ranch setting. Good staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ipanema Inn
Rio de Janeiro

Great staff. Small room. Good location.

Authenticity & Character
Location
Location
Staff
Cleanliness & Comfort
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Dec 16, 2024

Thanks for your comments Jerry! I'm very happy to know that you enjoyed the entire trip, thank you for your trust! Best, Renata

An Unforgettable Adventure in Belize!
Belize | Dec 5 - Dec 11, 2024

Lisa
Lisa G.
Bethesda, MD | Reviewed on Dec 13, 2024
Our Belize trip with Lesbifriends Travel was beyond amazing! From start to finish, everything was perfectly curated, thanks to our knowledgeable travel expert, Caterina. The itinerary struck the perfect balance of culture, history, beach vibes, and relaxation. We explored ancient Mayan ruins, learned about Belizean history and culture, and soaked up the sun on pristine beaches. We loved cooking and drumming with the Garifuna people and be welcomed into their lovely community; we truly... Read more

Our Belize trip with Lesbifriends Travel was beyond amazing! From start to finish, everything was perfectly curated, thanks to our knowledgeable travel expert, Caterina.

The itinerary struck the perfect balance of culture, history, beach vibes, and relaxation. We explored ancient Mayan ruins, learned about Belizean history and culture, and soaked up the sun on pristine beaches. We loved cooking and drumming with the Garifuna people and be welcomed into their lovely community; we truly enjoyed this cultural immersion. The trip also included plenty of downtime, which allowed us to truly unwind and enjoy the serene beauty of the destination.

Our guide, Rene was also another highlight. He was very knowledgeable, patient, funny, and a joy to be around. He also did double time as our driver and kept our group safe.

Rene’s expertise and warm personality made every activity more engaging, and Caterina ensured every detail of the trip was seamless. Their teamwork brought everything together, creating an experience we’ll never forget.

If you’re looking for a trip that blends adventure, relaxation, and cultural exploration, this Belize trip is it!

Activity Reviews
Kalipuna Island Farm to Table Cooking Class
Kalipuna Island Farm to Table Cooking Class
Hopkins Village

The Kalipuna Island Farm to Table Cooking Class was a foodie’s dream. We harvested fresh ingredients straight from the farm and worked together to prepare an authentic Belizean meal. The chef guided us step by step, sharing cooking techniques and local traditions. The best part was enjoying the delicious meal we had created, surrounded by the stunning views of the island. It was an intimate and enriching experience that showcased Belize’s culinary and agricultural heritage beautifully.

Quality of Experience
Guides, Drivers and Staff
Transport
Garifuna Drumming Class
Garifuna Drumming Class
Hopkins Village

The Garifuna Drumming Class was an unforgettable cultural immersion. Our Garifuna instructors were not only talented musicians but also incredible storytellers, sharing the history and significance of drumming in their culture. We learned basic rhythms, danced, and even joined in a group performance. The energy was contagious, and by the end of the session, everyone was smiling, laughing, and feeling deeply connected to the Garifuna spirit.

Quality of Experience
Guides, Drivers and Staff
Transport
San Ignacio Market
San Ignacio Market
San Ignacio

The San Ignacio Market was a feast for the senses! The vibrant stalls overflowed with fresh fruits, vegetables, and local spices, while vendors greeted us with warm smiles and stories about their products. We sampled tropical fruits and discovered unique handmade crafts. The market offered a genuine taste of Belizean life and culture, and it was an absolute joy to explore.

Quality of Experience
Guides, Drivers and Staff
Transport
Yoga Session
Yoga Session
San Ignacio

Starting the day with an early morning yoga class amidst Belize’s natural beauty was incredibly rejuvenating. Surrounded by lush greenery and the sounds of nature, the session was both grounding and energizing. The instructor guided us through poses that were accessible for all levels, ensuring everyone felt comfortable and at peace. It was the perfect way to connect with ourselves before diving into the day’s adventures.

Quality of Experience
Guides, Drivers and Staff
Transport
Maya Cacao Belizean Experience
Maya Cacao Belizean Experience
Belize

Who knew chocolate-making could be so much fun? The Maya Cacao Belizean Experience was a sensory delight from start to finish. We learned about cacao’s historical significance, roasted cacao beans, and ground them by hand to create our own chocolate. The taste was heavenly, and the experience gave us a deep appreciation for the hard work behind every bar of chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Xunantunich
Discover Xunantunich
Belize

Exploring the ancient Mayan ruins of Xunantunich was a true highlight. The trek to the top of El Castillo rewarded us with panoramic views of Belize and neighboring Guatemala, a sight that took our breath away. Rene’s storytelling brought the site to life, weaving tales of Mayan civilization and its rich history. This experience was not only awe-inspiring but also deeply educational, leaving us with a profound respect for Belize’s ancient roots.

Quality of Experience
Guides, Drivers and Staff
Transport
Belize City Tour
Belize City Tour
Belize

The Belize City Tour was the perfect way to kick off our adventure. Our guide Rene shared fascinating insights about the city’s history, architecture, and culture, making the streets come alive with stories. We visited historical landmarks, vibrant neighborhoods, and even got a glimpse of the bustling local life. It was the ideal introduction to Belize, setting the tone for the rest of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Dec 17, 2024
My lovely Lisa, There are no words to describe how happy and grateful we are. Reading your review is like a heavenly hug. After 8 years of turning our shared passion into an organized structure that fuses our specialties, culture, service, gastronomy, community, our greatest reward is knowing that we are making dream trips come true. Our vision is to grow our community of travel lovers who seek to print unforgettable experiences and spread our love for nature. Hope to see you in the... Read more

My lovely Lisa,

There are no words to describe how happy and grateful we are. Reading your review is like a heavenly hug. After 8 years of turning our shared passion into an organized structure that fuses our specialties, culture, service, gastronomy, community, our greatest reward is knowing that we are making dream trips come true.

Our vision is to grow our community of travel lovers who seek to print unforgettable experiences and spread our love for nature.

Hope to see you in the next destination so we can keep on making beautiful memories. Love to have met you, honored to have your trust and friendship.

We loved our 10 day Honeymoon in Argentina! M...
Argentina | Nov 26 - Dec 5, 2024

E
Eliot S.
Ashburn, VA | Reviewed on Dec 13, 2024
We loved our 10 day Honeymoon in Argentina! Matias did an excellent job scheduling everything including local car transfers, daily activities, meals and domestic flights. We loved having everything laid out for us ahead of the trip. Knowing that we didn't have to think about how to get a cab from the airports to the hotels or from hotels to activities was such a relief. We are so happy that we let Matias handle everything. All we had to do was show up at different times to meet waiting... Read more

We loved our 10 day Honeymoon in Argentina! Matias did an excellent job scheduling everything including local car transfers, daily activities, meals and domestic flights. We loved having everything laid out for us ahead of the trip. Knowing that we didn't have to think about how to get a cab from the airports to the hotels or from hotels to activities was such a relief. We are so happy that we let Matias handle everything. All we had to do was show up at different times to meet waiting drivers and guides!

Hotel Reviews
Alma Del Lago Suites & Spa
San Carlos de Bariloche
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Entre Cielos Wine & Wellness Hotel
Vistalba

Entre Cielos is worth every dollar! This is truly a resort. We absolutely loved Entre Cielos and everything it had to offer, including the hamam spa. We wish we had stayed here longer. We stayed in one of the vineyard lofts (Pistachio). Waking up looking out into the vineyard and the mountains was amazing. The amenities and other offerings at this hotel were 5-star!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Madero
Buenos Aires

Nice hotel. Most of the people staying here seemed to be business travelers. We enjoyed the proximity to La Boca and Mercado de San Telmo. Hotel breakfast was decent, nothing too fancy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Class: touring four regions of Argentina (with dinner)
Cooking Class: touring four regions of Argentina (with dinner)
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly Fishing Day
Fly Fishing Day
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Andes Trail & Kayak Campestre Style
Andes Trail & Kayak Campestre Style
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome Hike & Mate Tasting
Welcome Hike & Mate Tasting
Bariloche
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding at Quebrada Del Condor
Horseback Riding at Quebrada Del Condor
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Biking the Vineyards
Biking the Vineyards
Mendoza
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Excursion to Two Milongas
Excursion to Two Milongas
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Biking Buenos Aires: The Ultimate city tour
Biking Buenos Aires: The Ultimate city tour
Buenos Aires
Quality of Experience
Guides, Drivers and Staff
Transport
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Matias Alemani
Matias
Matias Alemani
Local specialist in Buenos Aires | Replied on Dec 13, 2024

Eliot and Lulu,

Thank you so much for your words! It’s truly been a pleasure planning this trip for and with you. I’m so glad I could be a part of creating this experience, and I hope it lived up to your expectations. Wishing you both all the best, and I look forward to seeing you again on your next adventure in South America!

Best,
Matias

Angel did a great job of both agreeing an exc...
Chile | Nov 17 - Dec 9, 2024

D
David Y.
San Jose, CA | Reviewed on Dec 13, 2024
Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and... Read more

Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and ensured it had the right level of adventure and comfort for us.

We also got a good mixture of time to explore on our own and planned activities, and he'd planned our bike tour around Lake LLanquihui well to be at the right effort level! Whenever we had questions or issues he was super quick to respond and was always knowledgeable and helpful.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 14, 2024

Amigos!
I am very happy to read this!
It was great having you in Chile.
I hope you had an amazing time in Domincan Republic too, I love that place.
I hope we can plan more trips together soon
Best,
Angel

YODO in Vietnam
Vietnam | Nov 23 - Dec 6, 2024

Shana
Shana L.
South Africa | Reviewed on Dec 12, 2024
We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of... Read more

We had a wonderful time on our 2 week tour through Vietnam. It was a well organized and thought out itinerary, with attention paid to our family dynamics (traveling with 2 young children). Trang was excellent at communicating with us, both before the trip and throughout our time in Vietnam, checking in with us via Whatsapp. She was also really helpful in arranging for luggage storage for our family (we were leaving an international post of 10 months, to return to the US, so we had lots of luggage!)

While Trang connected us with knowledgable guides at each spot, we had an exceptional time with Dat, in Central Vietnam. Some of our highlights from the trip included the day excursion from the cruise in Lan Ha Bay, exploring Hoi An and the coconut boats and relaxing at the beach in Mui Ne.

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Dec 18, 2024

Hi Shana,
I hope you, Julie and your families are all fine. I’ve just come back to Hanoi after some days on an inspection trip to Ninh Binh and Halong Bay. Thank you so much for taking the time to share your experience with us! I am so happy that you enjoyed your holiday in Vietnam with us. Your happiness truly brings me a lot of motivation and passion for my job. I wish you, Julie and your families all the best and I do hope to have another chance to accompany you on your next adventure in Asia!
Warmest greetings from Vietnam,
Trang

Good not great
Italy | Nov 12 - Nov 22, 2024

C
charley w.
Chicago, IL | Reviewed on Dec 12, 2024
The good: entire trip was pre-planned so we literally just had to get ourselves to the airport. But from landing in Rome to leaving Rome 11 days later everything was taken care if. If you have questions, or a driver is late, whatever, the person helping you via the app was super fast and responsive. Very white glove. For us, Rita was on point. The highlights of our trip were a guided walking tour of Florence, which was simply amazing. I don’t remember our guides name, but she understood... Read more

The good: entire trip was pre-planned so we literally just had to get ourselves to the airport. But from landing in Rome to leaving Rome 11 days later everything was taken care if.

If you have questions, or a driver is late, whatever, the person helping you via the app was super fast and responsive. Very white glove. For us, Rita was on point.

The highlights of our trip were a guided walking tour of Florence, which was simply amazing. I don’t remember our guides name, but she understood architecture and art and made the three hours absolutely fascinating. The other highlight was our cooking class in Rome, which was an absolute blast.

The less good: we were planning a day trip to the Amalfi coast. They said it was about an eight hour day. But the night before, luckily, we looked at maps and realized the drive from Rome to Amalfi was three hours and 15 minutes or more. So given that we were going to be in the car for approximately seven hours, we weren’t sure how it was going to be an eight hour day. When we contacted them, they said oh yeah actually it’s a 12 hour day. And of those 12 hours, yes we’re gonna be in the car 7 to 8 hours driving to and from Amalfi and then around the area once we’re there. We were just not psyched about spending that much time in a car and we’re disappointed that the trip was so misrepresented. They did change it for us so that we could do something else around Rome that day. We basically had a car that took us to some of the local villages outside of Rome and that was pretty fun. But it was certainly a lot cheaper than the 12 hour day to Amalfi coast and yet they didn’t offer to rebate us any money. So that experience was disappointing.

The other less good… we had a day trip to sienna from Florence. And why we loved Sienna, and our driver was lovely, it turns out that he was only a driver who dropped us off in Siena and we were on our own. We sort of thought that he would drive us to sienna and then take us around. Sienna. And because we misunderstood that we sort of got to sienna and didn’t really know what to do. Because we didn’t do any research we thought we didn’t have to. Again, the driver was lovely, but it was just sort of a strange misunderstanding.

The final less good…the cost. Look if you’re insanely wealthy and don’t care then don’t read this paragraph. But we spent quite a bit of money to hire Kim Kim, and in the end felt like we received a lot of drivers and several guided tours that we probably could’ve booked ourselves. And like I said when we changed our 12 hour Amalfi excursion to an eight hour excursion just around Rome they didn’t refund us any money.

So overall sort of a mixed bag for us. Not sorry we hired Kim Kim, but also not sure we would do it again. Lastly, I would like to thank everyone from Kim Kim, who was so lovely in dealing with us. They were very, very nice.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Jan 09, 2025

Hi Charley, thank you for sharing your feedback! I'm glad to hear that you enjoyed the pre-planned itinerary, the responsive support via the app, and highlights like the walking tour in Florence and the cooking class in Rome. We apologize for any misunderstandings regarding the Amalfi Coast and Siena experiences. Your feedback is important to us and we’ll take it into account to improve the experience for future travelers. Once again, we apologize for any inconvenience and truly appreciate you choosing us. We hope to have the opportunity to assist you with future journeys! Warm regards, Rita 😊

Awesome experience!
Peru | Nov 19 - Dec 5, 2024

K
Kimberly D.
Dallas, TX | Reviewed on Dec 12, 2024
Everything was amazing!
Liz Karen was extremely responsive to our desires and changing needs and put together a wonderful itinerary which worked without a glitch!
Read more

Everything was amazing!
Liz Karen was extremely responsive to our desires and changing needs and put together a wonderful itinerary which worked without a glitch!

Hotel Reviews
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Modern character
Location
Good location for walking around
Staff
Very helpful
Cleanliness & Comfort
GHL Hotel Lago Titicaca Puno
Lago Titicaca, Puno
Authenticity & Character
Location
Nice location overlooking reed marsh, not close to town
Staff
Helpful when needed
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Great hotel with excellent bar, restaurant breakfast buffet and bagged breakfast

Authenticity & Character
Wonderful decor and displays. Courtyard with fireplace
Location
Fun area to walk around
Staff
Very helpful with all our questions on local amenities
Cleanliness & Comfort
Hatun Inti Boutique Machupicchu
Machu Picchu

Good location. Big jacuzzi tub but jets didn’t work. Great breakfast

Authenticity & Character
Location
Loved overlooking the river
Staff
Cleanliness & Comfort
Inkaterra Hacienda Urubamba
Urubamba

Very nice cottage and main building with excellent dining

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada Amazonas Lodge
Puerto Maldonado, Madre de Dios

A great adventure! Wonderful staff and delicious meals. Really appreciated the borrowing of rubber boots! Special note to our guide at Posada Amazonas Lodge who had an awesome knowledge of every animal and their sound from monkeys and macaws to frogs and ants (and could find them in the undergrowth) and every leaf or fruit and their use, taste and growth cycle.

Authenticity & Character
A jungle experience with all the comforts of home
Location
Loved seeing and hearing all the animals!
Staff
Our guide, Josemel, was absolutely amazing! He was very informative on flora and fauna and culture. There was no question he couldn’t answer right down to Latin nomenclature!
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 18, 2024

Hi Kimberly,
Thanks so much for your kind words. It was a pleasure to organize a trip for you 😊.
I hope you left with wonderful memories of Peru and that we will see you back soon! :)
Happy New Year and Merry Christmas! 🎄
Liz.

Couldn’t be more pleased
Iceland | Nov 24 - Dec 1, 2024

Isabela
Isabela V.
Flagami, FL | Reviewed on Dec 12, 2024
Adam listened to what we were looking for and created a great itinerary for us. Loved the fact that he created Google maps itineraries for each day, that made our road tripping so much easier and was such a thoughtful detail. Furthermore he made great suggestions in case we wanted to do more than what had been aalloyed for each day- some of those ended up being extraordinary experiences which we loved. Our trip was beyond delightful, the activities selected and even the hikes he managed to... Read more

Adam listened to what we were looking for and created a great itinerary for us. Loved the fact that he created Google maps itineraries for each day, that made our road tripping so much easier and was such a thoughtful detail. Furthermore he made great suggestions in case we wanted to do more than what had been aalloyed for each day- some of those ended up being extraordinary experiences which we loved. Our trip was beyond delightful, the activities selected and even the hikes he managed to sneak in (it’s late November and quite cold) were extraordinary. Hotels were great as well and were within our budget.
This is my 3rd trip with Kim Kim and I am definitely a fan! Will be consulting them for my next trip without a doubt.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Dec 13, 2024

Thank you for the wonderful review and for trusting Kimkim once again, Isabela. I'm glad you had a fantastic time in Iceland, and I'm sure many more adventures await you!

Custom Vietnam /Thailand Tour
Vietnam | Dec 2 - Dec 11, 2024

greg
greg s.
Chicago, IL | Reviewed on Dec 12, 2024
Nhung helped us create an awesome itinerary for Vietnam and Thailand. It was 17 days, all private tours/transportation, concluding with a week on the beach in Phuket. Arrangements and logistics were flawless and went without a hitch. I can highly recommend KimKim for a custom itinerary, based on your unique interests. You won’t regret it. Read more

Nhung helped us create an awesome itinerary for Vietnam and Thailand. It was 17 days, all private tours/transportation, concluding with a week on the beach in Phuket. Arrangements and logistics were flawless and went without a hitch.

I can highly recommend KimKim for a custom itinerary, based on your unique interests. You won’t regret it.

Hotel Reviews
Eleven Hotel Bangkok Sukhumvit 11
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Elegance Cruise

Very comfortable room, and comfortable beds!!

Location
Staff
Cleanliness & Comfort
Acoustic Hotel & Spa
Hanoi

The rooms are very small. Aside from that, a lovely hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mekong Lodge
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bangkok  – Damnoen Saduak Floating Market – Jim Thompson House Museum – Bangkok
Bangkok – Damnoen Saduak Floating Market – Jim Thompson House Museum – Bangkok
Bangkok

It was fun to go to the markets. However, Our tour guide at the gym Thompsen house spoke with a soft voice, and was it very difficult to understand. Because of this, I found it to be mostly somewhat boring.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam

This was a very well organized cruise. There were plenty of things to see, and the time on the ship was maximized. Food was Varied and the staff was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Hanoi City Tour & Half-day Sightseeing by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi City Tour & Half-day Sightseeing by Legendary Russian Jeep GAZ69 Or USA Army Jeep (VBTJ1)
Hanoi

Going through the local market was very interesting. And the egg coffee was a nice experience.

Quality of Experience
Lo
Guides, Drivers and Staff
Transport
Ho Chi Minh - Flight to Hanoi (without tour guide)
Ho Chi Minh - Flight to Hanoi (without tour guide)
Vietnam
Quality of Experience
Guides, Drivers and Staff
Transport
Cai Be visit - Ho Chi Minh City
Cai Be visit - Ho Chi Minh City
Cai Be
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels and Ho Chi Minh City Tour
Cu Chi Tunnels and Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Transfer to Cai Be
Ho Chi Minh City - Mekong Delta, Explore Ben Tre - Transfer to Cai Be
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tran Nhung
Tran
Tran Nhung
Local specialist in Hanoi | Replied on Dec 16, 2024
Dear Greg,
Thank you very much for taking your time to write a detailed review and share your travel experience with us. We highly appreciate it. This is a big motivation to our team to continue improving our services to serve our clients better.
We look forward to welcoming you back to Vietnam, Lao, Cambodia and Thailand to explore the remaining parts of our beautiful country. Please feel freely to share great memories with your family and friends so they also can discover the beauty of...
Read more

Dear Greg,
Thank you very much for taking your time to write a detailed review and share your travel experience with us. We highly appreciate it. This is a big motivation to our team to continue improving our services to serve our clients better.
We look forward to welcoming you back to Vietnam, Lao, Cambodia and Thailand to explore the remaining parts of our beautiful country. Please feel freely to share great memories with your family and friends so they also can discover the beauty of these countries.
As Christmas and New Year is coming, i wish you and your family have a festive season that is full of wonderful surprises, treats and non-stop laughter. Cheers !!!!
All the best and have a nice day,
Nhung

A dream come true
Thailand | Nov 26 - Dec 5, 2024

A
Alisha H.
Ashburn, VA | Reviewed on Dec 12, 2024
The trip itinerary was well suited to our preferences, interests and needs. Tina did a fantastic job with selecting tours, sights and experiences that highlighted all Thailand has to offer. Our tour guides were knowledgeable and helpful. Mui was excellent. Hong by Starlight was an exceptional experience. Truly memorable.
The accommodations were stellar. Great locations, clean, and delicious breakfasts.
Tina was quick to respond to my questions and maintained strong communication leading...
Read more

The trip itinerary was well suited to our preferences, interests and needs. Tina did a fantastic job with selecting tours, sights and experiences that highlighted all Thailand has to offer. Our tour guides were knowledgeable and helpful. Mui was excellent. Hong by Starlight was an exceptional experience. Truly memorable.
The accommodations were stellar. Great locations, clean, and delicious breakfasts.
Tina was quick to respond to my questions and maintained strong communication leading up to and during our vacation, We had one minor situation arise. Tina resolved the issue quickly and without incident. I was thankful for her prompt attentiveness. I would absolutely book through KimKim again, and recommend Tina!

Hotel Reviews
Oceanfront Beach Resort
Phuket

Clean with nice amenities. Breakfast selection was vast. Pool was excellent. Awesome shuttle service to Patong beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Great location, clean, lovely gardens, and delicious breakfast.

Authenticity & Character
Mo
Location
Staff
Cleanliness & Comfort
The Quarter Hua Lamphong by UHG
Bangkok

Clean. Great location. Breakfast was delicious and fresh. The onsite spa provided excellent manicures, pedicures and massages at very reasonable prices.

Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Dec 12, 2024

Hi Alisha,
Thank you for your lovely review. I'm glad you had a great time here.
I hope to see you and Eva again!
Best,
Tina

Patagonia Explorers
Patagonia | Dec 2 - Dec 11, 2024

Carolyn
Carolyn G.
Hailey, ID | Reviewed on Dec 12, 2024
Erin and Nara were fabulous to work with in planning our trip to Patagonia. We found them very organized and quick to respond to any requests or questions. They provided us with a complete itinerary with every detail spelled out. We had an unforgettable experience hiking the W trek. Without their expertise and guidance I’m not sure how successful and enjoyable the trip would have been. We are KimKim fans we used them last year for a Spain/ Portugal trip also. We will definitely use... Read more

Erin and Nara were fabulous to work with in planning our trip to Patagonia. We found them very organized and quick to respond to any requests or questions. They provided us with a complete itinerary with every detail spelled out. We had an unforgettable experience hiking the W trek. Without their expertise and guidance I’m not sure how successful and enjoyable the trip would have been. We are KimKim fans we used them last year for a Spain/ Portugal trip also. We will definitely use their services again.

Hotel Reviews
Refugio Paine Grande
Puerto Natales, Chile

This is the biggest and busiest Refugio we stayed in. The dining room is large and can easily accommodate more people. Loved the bar area and ability to order a beer and pizza after a very long day of hiking.

Authenticity & Character
Fun Refugio. Lots of energy.
Location
Great location to spend our last night and hike to Grey Glacier to finish our trek.
Staff
Everyone was super friendly especially front desk staff.
Cleanliness & Comfort
Clean rooms and bathrooms.
Cabaña Los Cuernos
Puerto Natales

We stayed in the cabanas. They were very nice with two twin beds, great views of the night sky, pretty waterfall nearby.

Authenticity & Character
Fun Refugio vibe. Smaller group of people staying there.
Location
Great place to spend 2 nd night on W trek.
Staff
Friendly staff
Cleanliness & Comfort
Rooms and bathrooms were very clean.
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt

This was our first experience in a true Refugio. What a great vibe and place to spend the night.

Authenticity & Character
True Refugio experience with shared bunk rooms and dining. Great place to meet other hikers.
Location
Perfect location to start W trek.
Staff
Everyone was friendly and attentive.
Cleanliness & Comfort
Clean bunk rooms, bathrooms, and dining areas.
Hotel Costaustralis
Puerto Natales

Excellent hotel for a stay in Porto Natales. The location is perfect for exploring town on foot. The view from the front of hotel is beautiful. The staff and breakfast buffet were fabulous. Because it is located on a busy street it can be a bit noisy. The rooms facing the road have the best views but if noise is a concern, ask for a room not facing the road.

Authenticity & Character
Charming lobby and seating areas.
Location
Central location for walking around town.
Staff
Staff was very efficient and friendly.
Cleanliness & Comfort
Rooms were very clean and spacious.
Activity Reviews
Grey Glacier Boat Tour
Grey Glacier Boat Tour
Chile

This was a great way to end our W trek. The glacier has to been seen in person. Words don’t do it justice.

Quality of Experience
Smooth boat ride with informative guide on board.
Guides, Drivers and Staff
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

Nara was detailed and informative in her briefing. She answered all our questions.

Quality of Experience
We received all the information needed to make our trip stress free.
Guides, Drivers and Staff
Shuttle transfers were on time and friendly drivers.
Transport
Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Discover the Beagle Channel - Full Day Penguins + Beagle Channel Navigation
Ushuaia

We enjoyed this experience and especially loved seeing the penguins. The Beagle Channel tour was informative. We feel that it would have been enough to just spend one day in Ushuaia since this seems to be mostly a port for Antarctica trips.

Quality of Experience
The penguins of course! So cute.
Guides, Drivers and Staff
The tour guide was fun and informative.
Transport
Clean bus transfer to penguins colony. It was a long dirt road to get there which we weren’t expecting.
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Dec 12, 2024

Carolyn,

Thank you so much for this beaming review! It was so lovely to meet you all in our office the other day, so glad you all stopped by to say hi. We're very happy that you enjoyed the W trek, cheers to more adventures :)

Best,
Erin

Vegas and National/state parks discovery-Great Experience with Leo and kimkim
the United States | Dec 4 - Dec 10, 2024

Jean-Marc
Jean-Marc R.
Dallas, TX | Reviewed on Dec 11, 2024
Great Experience with Leo and kimkim. Leo understood our project and his proposal after a slight tune-up was perfect. The trip was incredible, from day one up to the end. We had a very interesting discovery of Las Vegas landmarks, and an enjoyable show by Shania Twain. But most of our trip was dedicated to discovering the wanders of National and State parks of Arizona and Utah. All the guided and self-guided exploration were perfect. The Grand Canyon was more than an experience, it’s an... Read more

Great Experience with Leo and kimkim. Leo understood our project and his proposal after a slight tune-up was perfect. The trip was incredible, from day one up to the end. We had a very interesting discovery of Las Vegas landmarks, and an enjoyable show by Shania Twain. But most of our trip was dedicated to discovering the wanders of National and State parks of Arizona and Utah. All the guided and self-guided exploration were perfect. The Grand Canyon was more than an experience, it’s an emotion, the sun set, and sun rise were magic, not to forget the star gazing events organized by the park rangers.
Antelope canyon guided tour was amazing, we had a wonderful and very insightful guide (Orin Yellowman). We were also thrilled to discover Snow canyon state park and the wonderful Red Mountain resort next to its entrance, for sure we will go back, only 2 hours from Vegas, worth going straight from the airport to discover the beauty of all the trail with very kind support from park personnel.
Thanks to Leo who helped us create the best vacation possible.

Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on Dec 12, 2024

I'm glad you had an incredible trip Jean-Marc! Thank you for working with me on your vacation and I look forward to arranging another great trip for you in the future.

What an amazing, flawless, and fabulous trip!...
Peru | Nov 19 - Dec 5, 2024

Kathy
Kathy S.
Seattle, WA | Reviewed on Dec 11, 2024
What an amazing, flawless, and fabulous trip! Thanks to Karen for helping us plan an exciting adventure. And thanks to Lisbeth for providing quick responses to any and all questions during our trip. We all fell in love with Peru and would definitely travel with KimKim again. Thank you for helping us create so many wonderful memories! Read more

What an amazing, flawless, and fabulous trip! Thanks to Karen for helping us plan an exciting adventure. And thanks to Lisbeth for providing quick responses to any and all questions during our trip. We all fell in love with Peru and would definitely travel with KimKim again. Thank you for helping us create so many wonderful memories!

Hotel Reviews
Posada Amazonas Lodge
Puerto Maldonado, Madre de Dios

Amazing food. Loved the open wall in the room to the jungle. Incredible guides and activities!

Authenticity & Character
Location
Le
Staff
Cleanliness & Comfort
Pullman Lima Miraflores
Miraflores, Lima
Authenticity & Character
Location
Conveniently located. Nice amenities.
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 18, 2024

Hi Kathy,
Happy to hear you had such an amazing experience in Peru!
I wish you all the best for this new year 2025 😊
Please take care and let me know if we can help you somehow in the future!
Liz.

Brazil
Brazil | Nov 17 - Nov 24, 2024

L
Liz S.
West Chester, PA | Reviewed on Dec 11, 2024
Renata was great at providing various updates through the planning process, and dealing with some changing schedules.
But we ended up doing a lot of the work that we thought a travel agent would assist with. For example, we often found the better way to travel throughout the country and which flights to take instead of relying on her. Also in the past travel specialists have provided us with "must do" things or provided more guidance, and we were kind of left to do a lot of that...
Read more

Renata was great at providing various updates through the planning process, and dealing with some changing schedules.
But we ended up doing a lot of the work that we thought a travel agent would assist with. For example, we often found the better way to travel throughout the country and which flights to take instead of relying on her. Also in the past travel specialists have provided us with "must do" things or provided more guidance, and we were kind of left to do a lot of that ourselves.

Further, there were some things - like making sure water bottles were in the cars - were completely overlooked.

Hotel Reviews
Belmond Hotel das Cataratas
Foz do Iguaçu

Worth the extra money to be in the park. Sunset in the tower is a must do.

Juma Amazon Lodge
Autazes

It was fun staying in the tree lodges. But, there was no a/c.

Hotel Intercity Manaus
Manaus

It was fine, but nothing special. Good breakfast.

Activity Reviews
Iguaçu Falls Hike on the Argentina Side & Gran Aventura Boat Tour
Iguaçu Falls Hike on the Argentina Side & Gran Aventura Boat Tour
Foz do Iguaçu

Amazing and our guide here was awesome.

Adventures in the Jungle Lodge (JL - Day 2)
Adventures in the Jungle Lodge (JL - Day 2)
Brazil

Some great activities. Wish there was a little more to do.

Transfer by hidroplane & immersion in the rainforest (JL - Day 1)
Transfer by hidroplane & immersion in the rainforest (JL - Day 1)
Brazil
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Dec 18, 2024

Thanks for your comments Liz! They will certainly help to improve our work. I'm sorry things didn't go the way you expected. Best, Renata

Magnificent Morocco! Thanks KimKim!
Morocco | Dec 3 - Dec 9, 2024

David "Jax"
David "Jax" K.
Los Angeles, CA | Reviewed on Dec 11, 2024
Thanks to Majid and Moha for making our trip to Morocco very memorable. I've never scheduled an expensive trip with someone over the internet, but Majid delivered. With our driver, Moha, we our six day journey from Casablanca to Meknes to Fez to Ouzoud Falls to Marakech and back to Casablanca met every plan and expectation. Of course, being in Morocco made the KimKim experience extra special. Besides the souvenirs and pictures, I return home with a vastly improved understanding of the diverse... Read more

Thanks to Majid and Moha for making our trip to Morocco very memorable. I've never scheduled an expensive trip with someone over the internet, but Majid delivered. With our driver, Moha, we our six day journey from Casablanca to Meknes to Fez to Ouzoud Falls to Marakech and back to Casablanca met every plan and expectation. Of course, being in Morocco made the KimKim experience extra special. Besides the souvenirs and pictures, I return home with a vastly improved understanding of the diverse cultures of Morocco.

One piece of advice I would give to travelers to Morocco...get local currency in small denominations. Everyone expects a tip...even 2 dinars for a toilet trip visit. The ATMs don't give small denominations or coins. We even asked Moha to assist with breaking large bills. Majid provided guidelines on what amounts to tip who.

I would happily recommend Majid and Moha to anyone considering a trip to Morocco!

Hotel Reviews
La Maison Arabe Hotel
Marrakech

Best hotel staff of the trip. Best restaurant food of the trip. And we both got a wonderful hammam and massage at their spa. If our windows had double-paned glass like the Mövenpick in Casablanca, then maybe we wouldn't have to listen to the restaurant entertainment and client noises below our window.

Authenticity & Character
It really is a very charming and colorful place. The Jazz Bar pianist played familiar tunes and dinner could be had when we were ready. The staff seemed to treasure the place as well, which was refreshing to see.
Location
Easy walking distance to the old market square. Staff gave perfect directions.
Staff
They listened and always had a solution.
Cleanliness & Comfort
Maybe we'd ask for a room that didn't look over the restaurant.
Widiane Suite And Spa
Bine El Ouidane

It may be difficult to find a 4 or 5-star hotel in this remote area near the Atlas Mountains. This hotel looks like a 5-star hotel, but presents as much less.

Authenticity & Character
Not Moroccan, not 5-star European.
Location
Ideal location as our trip from Fez to Marakech required an overnight stop, and this one was close to Ouzoud Falls.
Staff
Staff seemed unwilling to admit mistakes.
Cleanliness & Comfort
I ordered salmon for dinner half was raw. After using the toilet once, no more water came out of any of the spigots in our bathroom. Staff had it fixed during the dinner with uncooked food.
Dar Lys - Luxury Riad & Spa
Fes

We had some problems with low water pressure in our bathroom, but it was temporary. The breakfast and dinner were great, but since we were there for two nights, having other dining options would have been great. We were discouraged from entering the medina at night even though the hotel advertises its proximity as an asset.

Authenticity & Character
It was an oasis in a not so beautiful medina.
Location
In the medina, but we were told not to venture into the medina on our own.
Staff
They got up with us and made breakfast even when we had to check out early.
Cleanliness & Comfort
Very nice place. Modern with very good dining. Our room overlooked the courtyard restaurant, so we heard music and ambient noise until 11pm at night.
Mövenpick Hotel Casablanca
Casablanca

They upgraded us to a suite!

Authenticity & Character
More western than Moroccan, but that was okay.
Location
It wasn't too far from the airport. But we arrived late and were tired.
Staff
Staff upgraded us to a suite. Probably noticed we were dead tired.
Cleanliness & Comfort
Double-paned glass kept obvious street noises out of the room for a very quiet rest.
Activity Reviews
Visit Majorelle gardens and Yves Saint Laurent with your private guide
Visit Majorelle gardens and Yves Saint Laurent with your private guide
Marrakesh

Would have enjoyed having lunch near this museum than in the old Jewish quarter. I don't know if this place gets enough publicity, but it should. I enjoyed it thoroughly.

Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

Our guide was helpful and informative. May have overtired him considering he may have taken a cut from the rug purchases we made from the merchant he steered us to.

Horse Ride Carriage in Marrakech
Horse Ride Carriage in Marrakech
Marrakesh

We almost didn't do it, but glad we did because it gave us more of a glimpse of the "new" Marakech. On the other hand, those poor horses seemed stressed to be in crazy city traffic.

Transfer to Bin El Ouidane
Transfer to Bin El Ouidane
Morocco

Grateful for the few stops we made along the way (Ifrane, castle, lunch), otherwise the ride was long. You should consider having a guide who can get picked up at one location and dropped off down the road to give some background on the Berber culture of the High Atlas region.

Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis
Guides, Drivers and Staff
Guide was well-informed
Transfer from Casablanca to Fez via Meknes
Transfer from Casablanca to Fez via Meknes
Morocco
Guides, Drivers and Staff
The guide at Volubilis was well-informed.
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Dec 11, 2024
Hi David,
Thank you so much for your kind words and thoughtful review! It was our absolute pleasure to help make your trip to Morocco memorable and enjoyable. Moha and I are thrilled to hear that your journey met all your expectations and that you returned home with such wonderful experiences and insights into Morocco's diverse cultures.
Your advice about small denominations is spot on—thank you for sharing this tip with future travelers! It’s always our goal to provide practical guidance...
Read more

Hi David,
Thank you so much for your kind words and thoughtful review! It was our absolute pleasure to help make your trip to Morocco memorable and enjoyable. Moha and I are thrilled to hear that your journey met all your expectations and that you returned home with such wonderful experiences and insights into Morocco's diverse cultures.
Your advice about small denominations is spot on—thank you for sharing this tip with future travelers! It’s always our goal to provide practical guidance to make the experience as smooth and stress-free as possible.
I truly appreciate your recommendation and hope to welcome you back to Morocco someday for another adventure. Wishing you all the best in your future travels!
Warm regards,
Majid

We loved the pacing of the itinerary that Ion...
Greece | Dec 1 - Dec 8, 2024

Denise
Denise H.
Atlanta, GA | Reviewed on Dec 11, 2024
We loved the pacing of the itinerary that Ionnis built for us as well as the excellent hotels he recommended. Our guide Julia at Delphi was super patient when we were delayed by a road closure, Christine told the best stories in our group tour of the Aceopolis, and Sophia at Olympia was able to be 'nerdy' with me over the archaeology of the place. The Niche hotel in Athens was a bright spot with its views and excellent rooftop restaurant, Arachova felt like a magical little town and the... Read more

We loved the pacing of the itinerary that Ionnis built for us as well as the excellent hotels he recommended. Our guide Julia at Delphi was super patient when we were delayed by a road closure, Christine told the best stories in our group tour of the Aceopolis, and Sophia at Olympia was able to be 'nerdy' with me over the archaeology of the place. The Niche hotel in Athens was a bright spot with its views and excellent rooftop restaurant, Arachova felt like a magical little town and the Kaiafas Lake Hotel had the warmest customer service imaginable. The 3sixty was centrally located and made exploring Nafplio easy! This was a trip of a lifetime and I can't wait to adventure with kimkim again!

Hotel Reviews
Sofitel Athens Airport
Athens

Sofitel Athens Airport was convenient for our needs, being an airport hotel. It served its purpose well.

3Sixty Hotel & Suites
Nafplio

3Sixty Hotel & Suites in Nafplio was very professional and at a great location. It allowed us ample opportunity to explore the charming port city by foot, making it a fun and interesting stay.

Kaiafas Lake Hotel
Zacharo

Kaiafas Lake Hotel was charming, especially with the owner's personal touch at breakfast, which made us feel like family. It was heartwarming and made our stay very special during the off-season.

Almond House Suites Arachova - Adults Only
Distomo-Arachova-Antikyra

This place feels like a bed and breakfast in the best way! On the edge of town so noises won't keep you awake but still walking distance with some stairs, amazing views, great hospitality. Wish we had stayed a few extra days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Niche Hotel Athens
Athens

Excellent customer service, beautiful rooftop bar/restaurant, and centrally located!

Authenticity & Character
Location
Staff
Very accomodating
Cleanliness & Comfort
Activity Reviews
Ancient Athens Acropolis & Mythology Walk
Ancient Athens Acropolis & Mythology Walk
Athens

We only had one group tour, which was the Ancient Athens Acropolis and Mythology Walk, and honestly, it was great. The guide was knowledgeable, and it was well organized. A wonderful way to explore the historical sites of Athens.

Savory Excursion of Nemea Vineyard Visits
Savory Excursion of Nemea Vineyard Visits
Nafplio

The Savory Excursion of Nemea Vineyard Visits was a great experience, even though it was non-ancient related. Visiting two very different wineries was fascinating, and both offered unique tastings. The tour was so enjoyable that we ended up purchasing five bottles of wine to take home!

Private Ancient Olympia Visit
Private Ancient Olympia Visit
Greece

The Guided Visit to Ancient Olympia was exceptional. Our guide, Sophia, shared incredible insights and had a deep knowledge of Olympia's history. It was one of my favorite activities because we shared a special interest and got to explore in-depth.

Explore the Ancient Wonders of Delphi
Explore the Ancient Wonders of Delphi
Delphi

The Delphi tour was a fantastic experience. Despite a delay, the guide was super kind and waited for us. The exploration of the ancient wonders of Delphi was insightful, and our guide enriched the experience with their expertise.

Local specialist: Ioannis Antoniadis
Ioannis
Ioannis Antoniadis
Local specialist in Syros, Greece | Replied on Dec 13, 2024

Thank you so much for this beautiful review! It makes me so happy to hear that our traveler enjoyed authentic and memorable experiences 🤩Your feedback is so valuable and I appreciate you for taking the time to share these comments!!

Thank you Emerson!
Finland | Nov 28 - Dec 6, 2024

Nikki
Nikki S.
Australia | Reviewed on Dec 11, 2024
We planned our dream trip to the Nordic countries, mainly to see the Northern Lights, which was a huge deal for us. We knew it was all up to nature, but we wanted to give ourselves the best chance of witnessing them.
We can’t thank Emerson enough for all his help from the start—he suggested the best places to go and connected us with top-notch tour providers. And we were lucky enough to see the Northern Lights on almost every tour we booked.
On our second day in Norway, our husky sledding...
Read more

We planned our dream trip to the Nordic countries, mainly to see the Northern Lights, which was a huge deal for us. We knew it was all up to nature, but we wanted to give ourselves the best chance of witnessing them.
We can’t thank Emerson enough for all his help from the start—he suggested the best places to go and connected us with top-notch tour providers. And we were lucky enough to see the Northern Lights on almost every tour we booked.
On our second day in Norway, our husky sledding ride was cancelled due to wild weather but Emerson sorted it out by rescheduling it. If it wasn’t for Emerson, we wouldn’t have been able to reschedule it, and the next day we were back on track for the ride. It was peak season, so we saw plenty of disappointed travellers whose tours were cancelled due to weather, but Emerson stayed in constant contact with all the providers, and everything went smoothly for us. Some of the places we initially wanted to visit didn’t live up to the hype, but the alternatives Emerson suggested were way better.

It was our first wedding anniversary during the trip, and since we were travelling, we didn’t think we’d be able to do anything special. But Emerson went above and beyond to make sure our anniversary day was one to remember.

The accommodation and transport he organised were perfect—everything ran like clockwork. There’s no way our trip would have been anywhere near as amazing without his help.

We honestly can’t thank Emerson enough for everything he did for us. Out trip was perfect only because of Emerson.

Hotel Reviews
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Levin Iglut Glass Igloos
Kitilä
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cahkal Hotel
Kilpisjärvi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Tromsø
Tromsø
Authenticity & Character
O
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aurora Ice Floating
Aurora Ice Floating
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Finnish Sauna Experience
Finnish Sauna Experience
Rovaniemi
Quality of Experience
Guides, Drivers and Staff
Transport
Chasing the Northern Lights
Chasing the Northern Lights
Kilpisjärvi
Quality of Experience
Guides, Drivers and Staff
Transport
Sámi Culture and Reindeer Herding Tour
Sámi Culture and Reindeer Herding Tour
Kilpisjärvi
Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Hunting Tour
Northern Lights Hunting Tour
Tromsø
Quality of Experience
Guides, Drivers and Staff
Transport
Husky Safari
Husky Safari
Tromsø
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Dec 14, 2024

Thank you so much for your kind words! It was such a joy to work with you both and help plan a trip as meaningful as this one. You were wonderful travelers—flexible, enthusiastic, and a dream to collaborate with. I’m thrilled that you got to witness the Northern Lights so often and that your anniversary turned into a truly memorable day. Wishing you many more adventures together!

Hilda was very knowledgeable and kind. She ha...
Thailand | Nov 22 - Dec 3, 2024

Audrea
Audrea H.
Brenham, TX | Reviewed on Dec 10, 2024
Hilda was very knowledgeable and kind. She had suggestions on places to go and things to do during our free time. Highly recommend Hilda. Read more

Hilda was very knowledgeable and kind. She had suggestions on places to go and things to do during our free time. Highly recommend Hilda.

Hotel Reviews
Maitria Hotel Sukhumvit 18
Bankok

Nice staff Limited choices on breakfast. Very large rooms with nice beds.

Authenticity & Character
Location
Close to the metro but not the markets.
Staff
Cleanliness & Comfort
Best rooms
Baan Samui Resort
Surat Thani

Super sweet staff always willing to help or a answer questions. Big storm broke the elevator and we were on the 3rd floor. Also, shower would go get super hot for no reason. Breakfast was great! Best breakfast during our 12 day 3 hotel trip.

Authenticity & Character
Cute garden area
Location
Close to mall, resturants and spas.
Staff
Kitchen staff was super nice
Cleanliness & Comfort
Sabai Sabai Chiang Mai
Chiang Mai

Hotel staff is very nice. Only complaint is the beds are very hard.

Authenticity & Character
Location
Walkable to old town
Staff
Cleanliness & Comfort
Very hard bed
Activity Reviews
Koh Phangan Sunset Cruise by Chantara Junk (Join-in basis)
Koh Phangan Sunset Cruise by Chantara Junk (Join-in basis)
Koh Samui

Trip was canceled due to storms.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Create and Release Floating Lanterns & Riverside Dinner
Create and Release Floating Lanterns & Riverside Dinner
Chiang Mai

Wasn't what I expected. We made lanterns for the water goddess at a resturants. The resturant was on the water. Food was good and it had locals and music play.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Fun Cooking Experience With a Local Lanna Family
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai

Very welcoming! Learning a lot about the Lenna family. Participated in a spiritual giving. So much yummy food. After cooking everything the family gives you a gift and all the recipes for the dishes you made.

Quality of Experience
The Lenna family.
Guides, Drivers and Staff
Transport
Full Day Elephant Nature Park Tour (Join-in)
Full Day Elephant Nature Park Tour (Join-in)
Chiang Mai

This activity was amazing. Thor our tour guys was fun and knowledgeable. We had a small group with us and everyone was laughing and enjoying the moment. You can really tell these elephants are well cared for.

Quality of Experience
Memories for a life time.
Food
Homemade Chiang Mai thai dish was delicious.
Guides, Drivers and Staff
Funny, caring and make sure you are enjoying yourself.
Transport
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Japan | Replied on Dec 12, 2024

Dear Audrea,

Greetings from Hilda.Thank you for sharing your experiences. Happy to know that I have provided you with great suggestions for places to visit and activities to enjoy during your free time. Appreciate a lot for your recommendation.

It's wonderful to hear about your amazing and enjoyable activity with Thor, especially knowing the elephants are well cared for. Sorry for the cancellation of your sunset cruise in Koh Samui and thanks a lot for your understanding. We hope you have more opportunities for adventure in the future.

Warm regards,
Hilda

Wonderful experience
Vietnam | Nov 28 - Dec 5, 2024

Jeffrey
Jeffrey B.
Ashburn, VA | Reviewed on Dec 10, 2024
Ashley was on top of all the details from start to finish, both before the trip and while Buthaina and I were in Vietnam. Even with some flight delays (to be expected), we were met by our drivers and guides without missing a beat. Great professional, courteous service. Accommodations were uniformly good (we especially enjoyed the Cozy an Boutique Hotel in Hoi An) and guides were very knowledgeable and friendly (especially Mr. Chung in Hanoi and Anna on the Mekong delta trip). Happy to... Read more

Ashley was on top of all the details from start to finish, both before the trip and while Buthaina and I were in Vietnam. Even with some flight delays (to be expected), we were met by our drivers and guides without missing a beat. Great professional, courteous service. Accommodations were uniformly good (we especially enjoyed the Cozy an Boutique Hotel in Hoi An) and guides were very knowledgeable and friendly (especially Mr. Chung in Hanoi and Anna on the Mekong delta trip). Happy to give our highest rating.

Hotel Reviews
MK Premier Boutique hotel
Hanoi

In the old quarter, good room, great buffet breakfast, friendly/helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
White Lotus Hue Hotel
Hue

An older hotel/convention center, but great staff and was able to take a bath after many days of walking that looked out directly to the Hue Citadel and Forbidden City!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cozy An Boutique Hotel Hoian
Hoi An

Delightful gem of a hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Dec 15, 2024
Dear Jeffrey & Buthaina, Thank you so much for your kind words! We’re so glad to hear you enjoyed the trip to Vietnam.
It's great that despite the flight delays, your drivers and guides were there to greet you without any issues! We're also happy you enjoyed your accommodations, especially the Cozy An Boutique Hotel in Hoi An. And it's fantastic to hear you had such great experiences with Mr. Chung in Hanoi and Anna on the Mekong Delta trip—they’ll be so happy to hear your feedback. Thanks...
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Dear Jeffrey & Buthaina,

Thank you so much for your kind words! We’re so glad to hear you enjoyed the trip to Vietnam.
It's great that despite the flight delays, your drivers and guides were there to greet you without any issues! We're also happy you enjoyed your accommodations, especially the Cozy An Boutique Hotel in Hoi An. And it's fantastic to hear you had such great experiences with Mr. Chung in Hanoi and Anna on the Mekong Delta trip—they’ll be so happy to hear your feedback. Thanks again for the glowing review and highest rating—we can’t wait to help you plan your next adventure!

Safe travels ahead!

Love,
Ashley

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