Kimkim Trip Reviews

4.8
Based on 17,480 ratings
Read 17,480 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

We crammed a lot of things into 5 days and th...
Egypt | Nov 18 - Nov 23, 2024

Graeme
Graeme V.
Spain | Reviewed on Nov 25, 2024
We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏
Read more

We crammed a lot of things into 5 days and the whole experience was seamless. All the guides were fantastic and looked after us throughout the whole trip.
Fabulous trip, exceeding our expectations. 👏👏👏

Hotel Reviews
Blue Shadow Nile Cruise
Karnak, Luxor

Clockwork operation. Fantastic experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mariott Mena House
Giza

Fantastic Location. Fantastic Hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Nov 25, 2024

Hi Graeme … thank you soo much for your valuable feedback it's means a lot to us... We are glad that you all enjoyed the stay😊.... Hope to see you again with another adventure travel plans ....😊

Wonderful honeymoon in Thailand
Thailand | Nov 10 - Nov 23, 2024

Julia
Julia v.
Newark, NJ | Reviewed on Nov 25, 2024
We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a... Read more

We had a phenomenal trip to Thailand for our honeymoon in November 2024. Thank you to Dat and the Realistic Asia team (especially Mr. Ron, our guide in Bangkok) for ensuring we had a smooth trip filled with culinary and cultural adventures! From punctual airport transfers to responsive communications to sightseeing accompanied by eye-opening commentary from our private guide, Kim Kim / Realistic Asia ensured that my husband and I were well taken care of and had the opportunity to learn a whole lot as well about Thai culture. It was my first time in Asia and do not speak Thai at all so it was most comforting to be in such good hands with our private guide who handled all on-the-ground logistics for us (payments at the night market, haggling with tuk tuk drivers, communications at restaurants etc.). We will definitely book with Kim Kim again for our next trip to Asia!

Activity Review
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Full Day of Exploring the Ancient Capital Ayutthaya (RA)
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Nov 27, 2024

Dear Julia,

Thank you for taking the time to share your experience with us!
We’re over the moon to hear that you enjoyed your honeymoon in Thailand with your husband ! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you for your kind words about Ron, I will pass it to him.

Thank you again for choosing our company and we hope to see you again in Southeast Asia !
With my best regards,
Dat

Amazing Time in Bali
Indonesia | Nov 15 - Nov 22, 2024

Susan
Susan A.
San Jose, CA | Reviewed on Nov 25, 2024

We had a very memorable trip exploring the east half of Bali with our driver, Essa. He was always punctual and navigated his way around Denpasar, Ubud, and the north the mountains effortlessly.

Our travel specialist, Ana, was great to work with and always replied very quickly. She is knowledgeable about Bali and helped us build a magical itinerary for the trip. We are so happy we booked this service through Kimkim!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Nov 25, 2024

Hello dear Susan,

Thank you so much for your wonderful review and I am so happy to hear that you've had wonderful time!

I will pass your comments to your driver :)

Wishing you all the best and hope to plan again with you in the future!
Ana

Exceptional Service and Local Insights!
Japan | Nov 15 - Nov 23, 2024

Kim
Kim R.
Keller, TX | Reviewed on Nov 25, 2024
Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special. From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every... Read more

Cory was absolutely wonderful throughout our trip. It's such a blessing to have someone local guiding you, as they truly understand the little nuances that first-time visitors might miss. Cory's advice to grab a bento box from a specific spot to which side on the train to sit on to see Mt. Fuji, and suggestions for great lunch spots made our experience even more special.

From the beautiful kimono tea ceremony to shopping in Ginza and exploring the breathtaking shrines, we loved every moment. Cory’s attention to detail and thoughtful recommendations helped us fully embrace the culture and kindness of the people. We are incredibly grateful for Cory’s assistance from start to finish, making this trip unforgettable.

Thank you, Cory, for going above and beyond!

Hotel Reviews
remm plus Ginza

The Remm Plus Hotel was an ideal choice for our trip. The location couldn’t have been better—right in the heart of the shopping district! The rooms were cozy, spotlessly clean, and ready for us upon arrival, which made for such a smooth check-in experience. The breakfast was great, with plenty of options to choose from. We also loved how easy it was to step outside the hotel and find delicious food nearby. The automatic check-in process was modern and convenient, and the staff was absolutely amazing. When we needed extra assistance, they were quick to accommodate us with such kindness and professionalism. We would definitely stay here again and highly recommend it to anyone visiting the area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Kyoto

A Tranquil and peaceful experience that we loved! Our stay at the Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji was amazing! The calm and serene atmosphere inside the hotel was incredible, and the traditional Japanese-style bathhouse was such a unique and fantastic experience. When we were tired from a long day of fun, we would go there. The rooms were spotless and perfectly prepared for us, making our stay comfortable and relaxing. The location was ideal—just a short walk to great food and shopping. One of the highlights was stepping outside to find a charming local business with a Kyoto coffee truck run by the sweetest guy serving absolutely delicious coffee. We absolutely loved our stay and can’t wait to return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mitsui Garden Hotel Otemachi / Tokyo
Tokyo

Our stay at the Mitsui Garden Hotel Otemachi was absolutely delightful. The staff were so kind and welcoming, and the rooms were spotless and comfortable. The breakfast was a highlight for us—my husband is still raving about the egg sandwich, calling it the best he’s ever had in his life (and he’s not easy to impress, lol!). The location was perfect; we could easily walk to different areas, grab snacks, and explore the city. When we visit Tokyo again, we’ll definitely stay here and recommend this hotel to all our friends. Thank you for making our trip so memorable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Mount Fuji Trip with English Speaking Guide
Private Mount Fuji Trip with English Speaking Guide
Tokyo

Here’s a polished version of your review for the Mount Fuji Trip with an English-speaking guide: Although I wasn’t able to attend the Mount Fuji trip, the others in our group had a fantastic time. While they were a bit bummed that it was too overcast to see Mount Fuji itself, they thoroughly enjoyed exploring the surrounding areas. The guide was excellent—knowledgeable, engaging, and helpful throughout the trip. They made sure the group had a great experience, providing interesting insights and ensuring everyone felt comfortable. The other locations visited were beautiful and offered a wonderful glimpse into the region's culture and scenery. Overall, it was a memorable trip that everyone appreciated, even with the cloudy weather. I’d definitely recommend this tour for anyone visiting the area—it’s worth it for the experience, the guide, and the chance to explore beyond just the iconic mountain.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Traditional Japanese Tea Ceremony with Kimono Wearing (Higashiyama)
Kyoto

A beautiful cultural experience for everyone. The Traditional Japanese Tea Ceremony with Kimono Wearing was an unforgettable experience. My family joined me, and although the boys participated to indulge me, they ended up learning so much about the art of tea making, the culture, and, of course, the beauty of wearing kimonos. Personally, I enjoyed this—it made me wish I had someone to style my hair and dress me every day! The atmosphere was serene, and the attention to detail was impressive. We arrived a little early and had time to visit a nearby coffee shop, which turned out to be amazing—such a charming area with a great vibe. This experience was a wonderful opportunity to learn, connect, and grow together. I highly recommend it to anyone wanting to explore and appreciate Japanese culture in an authentic and meaningful way.

Quality of Experience
Guides, Drivers and Staff
Transport
Shibuya Bar Hopping Night Tour in Tokyo
Shibuya Bar Hopping Night Tour in Tokyo
Tokyo

We had an incredible time on the Shibuya Bar Hopping Night Tour, and our tour guide, Masa, made the experience truly exceptional. He ensured that everyone in the group felt included, engaged, and comfortable throughout the evening. Our 22-year-old son and his friends especially loved the tour, but we also found it to be a fantastic experience. Masa’s deep knowledge of the area and his insights about Tokyo’s nightlife were invaluable. This tour is perfect for your first or second night in the city because it helps you get a feel for the local spots and plan where you might want to visit again later. The places we visited were unique and authentically local, which was exactly what we were hoping for. While there were plenty of fried food options available—which many people would enjoy—we personally would have preferred a bit more variety. That said, it didn’t take away from how much we loved the experience overall. If you’re looking for a night of great drinks, fun exploration, and learning about Tokyo’s vibrant nightlife, this is an absolute must-do. We’d gladly do it again!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Cory Varga
Cory
Cory Varga
Local specialist in Tokyo | Replied on Nov 25, 2024
Dear Kim, Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical. It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you... Read more

Dear Kim,

Thank you so much for your kind words! It was an absolute joy to help make your trip special and memorable. I'm thrilled to hear you enjoyed the bento box recommendation and caught that perfect view of Mt. Fuji—it’s those little moments that make traveling so magical.

It’s wonderful to know that the tea ceremony, Ginza shopping, and the stunning shrines resonated with you. Japan’s beauty and culture truly shine through in experiences like those, and I’m so glad I could help you discover them.

Your appreciation means a lot, and I’m grateful I could be part of your journey. Wishing you many more incredible adventures ahead! If you ever decide to return, I’d be delighted to assist again. 😊

Aft 87 years of age I experienced my goal of ...
Costa Rica | Nov 11 - Nov 18, 2024

Jan
Jan S.
Denver, CO | Reviewed on Nov 25, 2024
Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class. Read more

Aft 87 years of age I experienced my goal of zip lining. It was wonderful and the guides exceptional. When we were unable to visit Manuel Antonio Park due to weather agents at Serendipity were quickly able to Schedual a wonderful cooking class.

Hotel Reviews
Hotel La Mariposa
Manuel Antonio

Hotel appeared a bit tired and could use slime upgrading.

Location
Arenal Manoa & Hot Springs
Fortuna

A beautiful relaxing casita. With total privacy. Wonder accommodations, hot springs and buffet.

Authenticity & Character
Tucked inside the jungle as one would expect in Costa Rica.
Location
Convenient to many activities.
Staff
Responsiveness to requests and always upbeat and friendly.
Cleanliness & Comfort
Activity Reviews
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

The Arenal Hanging Bridges Guided Walk was a disappointment, with only two out of five or so bridges open due to maintenance. The experience wasn't as spectacular as expected, and we didn't feel we got our money's worth.

Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Costa Rica

Nice to be able to have this final relaxing event.

Quality of Experience
Food
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

In my life bucket list. Done at 87 years of age.

Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Very authentic and informative. Saw much nightlife I would not have seen on my own.

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Nov 25, 2024

That's great, Jan!I'm happy we could help you meet these wonderful life goals. 🦥 I hope you have great photos to share with family and friends!

Thank you
Holden Ketchum
Serendipity Adventures

Greece Family Vacation
Greece | Sep 21 - Oct 4, 2024

Rod
Rod E.
Canada | Reviewed on Nov 25, 2024
Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos. Read more

Angela organized an amazing trip for our family. We all enjoyed the tours, guides, hotels and culinary experiences during our stay in Athens, Naxos and Tinos.

Hotel Reviews
Coocono Villas
Tinos

Beautiful Villas with nice welcome gift basket.

Authenticity & Character
Very Chic new contemporary design with wonderful views of the bay and Mykonos
Location
Short walk to the beach and easy walk to old town Tinos to visit restaurants.
Staff
All were very attentive and responded to our requests immediately
Cleanliness & Comfort
Dolce by Wyndham Athens Attica Riviera
Vravrona

Very slow check in. Hotel was billed as updated but rooms and all facilities are very tired. Food was very mediocre

Authenticity & Character
Location
Staff
took forever to order a drink in the outdoor lounge
Cleanliness & Comfort
everything
Panos Studios
Naxos Town

Wonderful for our family vacation. Two suites met our needs to relax and cook when we wanted to

Authenticity & Character
Location
Close to the beach and short walk to center of Naxos with lots of restaurants very close by
Staff
Always helpful to our requests
Cleanliness & Comfort
Sweet Home Hotel
Athens

Excellent location in the heart of Athens close to the Parthenon and "Old Athens". Very friendly and helpful staff with wonderful breakfast.

Authenticity & Character
Location
Easily walkable to central Athens sights, museums, restaurants and shops
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Experience - Meet the Locals
Cooking Experience - Meet the Locals
Greece

A fantastic lunch in the countryside with a wonderful cook.

Quality of Experience
Everyone (including the little girls) helped make the various dishes. Great explanations of how to make everything
Food
To be able to taste wonderful Greek cuisine that everyone had a hand in preparing. Lunch with the host and her husband overlooking the sea was special
Guides, Drivers and Staff
Transport
Tinos Full Day Tour
Tinos Full Day Tour
Tinos

Excellent tour of the small island. A great way to learn about the history of Tinos

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and helpful answering any questions we had at all of the stops.
Transport
Naxos Culinary Tour
Naxos Culinary Tour
Greece

The cook and her husband were very gracious hosts and we had a fun dinner with them, the guide and some unexpected friends of the cook

Quality of Experience
Very helpful explaining how we could help prepare the dishes
Guides, Drivers and Staff
Transport
Van was a bit tired but clean
Private Half Day Catamaran Cruise
Private Half Day Catamaran Cruise
Naxos

A wonderful tour over to Paros and great swimming in two bays.

Quality of Experience
The Catamaran was very clean and well kept by the Captain
Guides, Drivers and Staff
Both the Captain and his mate were very personable and helpful with everyone. Snacks and drinks were a very nice touch.
Transport
A wonderful calm transfer across and back from Naxos to Paros
Private Cook Service in Naxos
Private Cook Service in Naxos
Naxos

Food was fantastic and Maria was excellent explaining all dishes

Quality of Experience
Maria included the little girls when making some of the dishes. She brought small aprons and Chef hats for them:)
Once Upon A Time in Naxos (a kids family tour!)
Once Upon A Time in Naxos (a kids family tour!)
Naxos

George was wonderful with the little girls

Quality of Experience
Enthusiastic George
Guides, Drivers and Staff
Our guide for the day was extremely helpful explaining the areas that we visited
Transport
Very Comfortable transport van
Athens Coastal Bike tour - conventional bike
Athens Coastal Bike tour - conventional bike
Athens

Wonderful way to see more of Athens than just the core.

Quality of Experience
Guides, Drivers and Staff
Guide was very helpful explaining the areas that we visited
Transport
Bike & Food Tasting tour - conventional bike or e-bike
Bike & Food Tasting tour - conventional bike or e-bike
Athens

Very good overview of old Athens.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 25, 2024
Yeia sou Rod! So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip. I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂 Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a... Read more

Yeia sou Rod!

So nice to hear from you and thank you so much for sharing your feedback and thoughts on your trip.

I am honestly really happy to know that you all (even the little ones) enjoyed your time here in Greece with us. That is amazing. 🙂

Thank you for sharing your feedback on Dolce by Wyndham Athens Attica Riviera. It is highly appreciated and of course, we take that into deep consideration and will not book this hotel for anyone else in the future. They were supposed to have a full renovation last year around this time. I assume they actually never did. And now knowing that even the staff did not do their utmost best to offer a pleasant stay, that is a red line! I am really so sorry you had this experience at this accommodation and I truly thank you very much for your sincere feedback.

My best to the whole family,
Angela
Yamas! 🥂

Excellent plan, but a few communications snafus
Iceland | Aug 29 - Sep 8, 2024

E
Elizabeth H.
Herndon, VA | Reviewed on Nov 24, 2024
We really enjoyed our trip to Iceland. Our specialist, Othman, provided numerous options for us to experience and we enjoyed them all. The accommodations were good. The route information and maps were excellent. The plan worked well, with scenic driving and adventures spaced out well. The wifi device was a great thing to have. One problem we ran into a few times was communications. For example, one of the self-checkin guesthouses did not send any information to me ahead of time. I did not... Read more

We really enjoyed our trip to Iceland. Our specialist, Othman, provided numerous options for us to experience and we enjoyed them all. The accommodations were good. The route information and maps were excellent. The plan worked well, with scenic driving and adventures spaced out well. The wifi device was a great thing to have.

One problem we ran into a few times was communications. For example, one of the self-checkin guesthouses did not send any information to me ahead of time. I did not know it was self checkin, so did not realize the issue until we actually arrived and were locked out. Also, when one of the tours was rescheduled at the last minute, our specialist helpfully rebooked the tour, but our notice came only by email (rather than a phone call), and we did not have any wifi access, so missed the opportunity.

Activity Reviews
Husavik Whale Watching
Husavik Whale Watching
Iceland
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn
Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Jan 10, 2025

Thank you, Elizabeth, for your kind words and feedback about your Iceland trip! I am sorry you experienced some miscommunication problems as we always do our best to accommodate any changes and this is also the reason why we include the Wifi in with the rental car.
I really appreciate your time leaving us a nice message. It was my pleasure helping you plan this trip.
All the best,
Othman

The trip was fantastic. Loved all the guides...
Thailand | Nov 1 - Nov 17, 2024

A
Alicyn K.
Denver, CO | Reviewed on Nov 24, 2024
The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up. Read more

The trip was fantastic. Loved all the guides and experiences. Only issue we had was with timing of events and flights especially as it related to pick up.

Hotel Reviews
Athena Cruise
Ha Long Bay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rex Hanoi Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang
Location
Staff
Cleanliness & Comfort
Phka Chan Hotel
Siem Reap
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oceanfront Beach Resort
Phuket
Authenticity & Character
Location
Was a little far from the excursions we had booked
Staff
We originally got the wrong room key and walked in on someone already in the room.
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
DusitD2 Samyan Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Halong on Cruise!
Halong on Cruise!
Thailand
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight Cruise at Halong Bay!
Overnight Cruise at Halong Bay!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Hanoi City Tour!
Hanoi City Tour!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Vietnamese Local Foods Tour
Vietnamese Local Foods Tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
A visit to Ba Na Hills, Golden Bridge, Old French Villas and Flower Garden
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Famous Angkor Wat
Exploring the Famous Angkor Wat
Siem Reap
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Siem Reap!
Welcome to Siem Reap!
Thailand
Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phi Phi island, Bamboo Island, Pi Leh lagoon & Maya bay by speedboat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
One Day Trek Doi Suthep & White Hmong Hill Tribe Village
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome and Temple Treasures of Chiang Mai
Welcome and Temple Treasures of Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Dinner Cruise on Chao Phraya River
Dinner Cruise on Chao Phraya River
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Bangkok City Tour
Half-Day Bangkok City Tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 25, 2024

Hi Alicyn,
Thank you so much for the feedback.
I will share this review with my team from Vietnam as well.
So, we can improve our services for future clients.
Best,
Tina

We really had a great trip with Kimkim and Su...
Egypt | Nov 9 - Nov 23, 2024

Michele
Michele G.
Lutherville-Timonium, MD | Reviewed on Nov 24, 2024
We really had a great trip with Kimkim and Sun Pyramids! Mohammed was terrific for helping me plan this trip and was 100% well-planned and on top of everything while we were there. Any small problem was taken very seriously! The local guides were all wonderful and informative and fun. The Egyptian people, across the board, were friendly and fun. It always felt very safe ! As an American Woman I was a little nervous but now want to spread the news that Egypt is awesome!Thank you Mohammed! Read more

We really had a great trip with Kimkim and Sun Pyramids! Mohammed was terrific for helping me plan this trip and was 100% well-planned and on top of everything while we were there. Any small problem was taken very seriously! The local guides were all wonderful and informative and fun. The Egyptian people, across the board, were friendly and fun. It always felt very safe ! As an American Woman I was a little nervous but now want to spread the news that Egypt is awesome!Thank you Mohammed!

Hotel Reviews
Sofitel Cairo Nile El Gezirah
zamalek

This was a hotel that we stayed at 2 separate nights to include a desert tour. The first night was not good. The check-in took 45 mins and our room was tiny and low and a bit dated. We could not get into the hotel lounge and barely got to our room for the sunset, only to find the tiny balcony was locked. While I understand the safety concerns, they should have the bell hop take care of this at time of arrival rather than having us call ( and wait) for separate help, On our second night, we ordered room service and it never came! it turned out they had been knocking repeatedly on another door and blamed us for not answering! When we asked for the order to be resent- they did it again! On our second night, I Sun Pyramids asked them to upgrade us to a better room for our trouble. The suite was great, as was the view of the Nile. Throughout, however, this was the only place we felt like a bother and did not experience the friendliness and service that was excellent throughout the rest of Egypt. The exception was the pool area. They were very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi Beach Resort, Sahl Hasheesh
Hurghada

This one is a 6! Everyone from the check-in, transport, dive shop and restaurant was amazing! Beautiful accommodations and service. We would definitely hope to come back when the weather is a tad warmer. This was the very best food on our trip-

Authenticity & Character
great archetecture
Location
nice house reef- in a quiet area
Staff
wonderful and very professional/friendly service all around!
Cleanliness & Comfort
The hotel was amazingly clean. I was disturbed on the first day by trash in the ocean on house reef and washed up on shore, We picked up a lot of plastic during our first dive. I am sure they do the best possible to keep it clean but that was a bummer. The other dive sites were better but still had some trash.
Jaz Viceroy Nile Cruise
Aswan

I am not a cruise person but I loved this one. We had terrific and fun service and the room ( we had a larger suite) was great! I really enjoyed the cruise and would do that again! There were only a handful of patrons and so that made it seem very private. Our tour guide Milad from Sun Pyramids went along and guided us every day. Cool system!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Aswan
Aswan

This is 4.5 stars. The second favorite hotel on our trip and the suite and view was great! we were not there long but managed to get a massage which was great!

Authenticity & Character
modern style
Location
great!
Staff
Cleanliness & Comfort
Activity Reviews
kom Ombo, and edfu Temples
kom Ombo, and edfu Temples
Aswan

I really enjoyed this day! The temples were beautiful and very interesting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour to High Dam, Philae Temple, and Obelisk
Tour to High Dam, Philae Temple, and Obelisk
Aswan

Philae was the best part of this day. Very beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Abu Simbel Temple
Abu Simbel Temple
Aswan

It was long day but really amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip To Egyptian Museum, and Coptic Cairo
Day Trip To Egyptian Museum, and Coptic Cairo
Cairo

This one was on a day when I was feeling poorly with jet lag. I am sure that is why it did not thrill me as much as the other days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Trip to Pyramids, Memphis, and Sakkara with riding a camel
Egypt

This is a tour of a lifetime! We loved it but would have enjoyed a bit more time with the spinx and meditating at the pyramids. I did not particularly like spending time taking silly tourist pics which you are basically forced to do by photographers looking for tips..

Quality of Experience
Lifetime dream come true.
Food
the local food places were not the very best. OK though.
Guides, Drivers and Staff
Meri, our guide was great.
Transport
Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Dec 04, 2024

Hi Michele
Thanks for your feedback. I am very happy that you enjoyed your trip with us, we will be waiting for you to come again to make it more special for you.
It was a pleasure helping you plan your trip.
Best Regards,
mohammed

Magical Georgia with the best tour guide
Georgia | Nov 8 - Nov 12, 2024

K
Katie S.
Ashburn, VA | Reviewed on Nov 24, 2024

We had a magical time exploring Tbilisi and the surrounding area for four days with our guide Ana! Georgia is a hidden gem and Ana gave us so much insight into the culture and history while showing us all the best the area has to offer (including some great local food recommendations!). Highly recommend Georgia, Ana and kimkim.

Local specialist: Zehra Alper
Zehra
Zehra Alper
Local specialist in Istanbul, Turkey | Replied on Nov 27, 2024

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you had such a magical time exploring Tbilisi and its surroundings with Ana. Georgia truly is a hidden gem, and it's fantastic that Ana was able to enrich your trip with her insights and local expertise.

Your kind words about Ana, the country, and kimkim are greatly appreciated. If you ever decide to return to Georgia or explore another destination, I’d be more than happy to assist with your plans. Wishing you many more incredible travel adventures ahead!

Most of the trip was wonderful. Our driver Ay...
Morocco | Nov 9 - Nov 17, 2024

Carol
Carol W.
Denver, CO | Reviewed on Nov 24, 2024
Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both. However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in... Read more

Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both.

However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in to other rooms to see what they were like and they were so much nicer. We felt exploited. After spending so much money to go deluxe, and then be given 2nd rate rooms, was a slap in the face. Our room in Fes even had someone’s sheets on the bed. When we pulled down the bed to go to sleep, hair was all over the sheets the sheets, and some stains to boot. It took an hour to get someone up to change them which ended up being a waiter and desk girl…not their jobs. The shower door didn’t close, and the toilet wasn’t bolted to the floor so teetered when used. I do not consider this deluxe accommodations. It seems there are so many parts to KimKim getting pieces of the pie, that the intermediary people take advantage of us vacationers by selecting cheap rooms so they can pocket more profit.

Hotel Reviews
Barceló Casablanca
Casablanca

Good place to stop on the way from airport. Room was okay. A nice dinner buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Beautiful riad, well situated, fabulous staff and restaurant. Our room was one of the least comfortable, very awkward layout, with steep stairs going from front door (after climbing about 3 flights already) down to the actual room. It did have two wonderful terraces, but the room was strange, with a shower and sink opened up into the bedroom, and a tiny bathroom cabinet. It was very narrow, like a wide corridor. Friday nights are enchanting with a trio of musicians and a belly dancer, plus unique meals served just that night. I was sick so the staff prepared a concoction every night of honey and lemon and ginger to help me sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Pros: Very nice staff and beautiful ajoining Riads, and rooms when I peeked into other rooms. Very good location. Con’s: Dirty room. Hair on sheets when we pulled bed down to get into, plus some stains. Shower door that didn’t close. Toilet not well bolted to floor. We were given the cheapest room in the Riad after paying deluxe prices. Small and dark. Filthy rugs. Awkward to get to room, with lots of stairs. Not enough tables to accommodate diners so had to eat by ourselves outside. It was cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Beautiful room and wonderful people who worked there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Three Hour Cooking Workshop at La Maison Arabe
Three Hour Cooking Workshop at La Maison Arabe
Marrakesh

Totally fabulous! The teacher was very well prepared and patient with us all. The meal? Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We loved Siad our guide. Very knowledge and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Fes to Marrakech
Private Transfer from Fes to Marrakech
Morocco

Nice riad, but we seemed to have the cheapest room, again, in the deluxe accommodations after paying deluxe prices. The breakfasts were great and generous, the restaurant delicious, and the staff fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Give clients paying for deluxe accommodations deluxe accommodations. You can’t put us in a deluxe hotel and give us the cheapest room. Not good.

Quality of Experience
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Private Journey from Casablanca to Chefchaouen
A Private Journey from Casablanca to Chefchaouen
Morocco

Enjoyed Ayoub our driver. Very personable and knowledgeable. Saw interesting things we couldn’t have witnessed by plane or train.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Morocco

Nice mosque. Interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Nov 26, 2024
Hi Carol, Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly. The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim... Read more

Hi Carol,

Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly.

The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim (4.9 rating), 120+ on TripAdvisor (5.0 rating), and 85 on Google (5.0 rating). These properties are known for providing high-quality service and have been a reliable part of our deluxe offerings. However, we understand that your experience with the rooms in Fez and Marrakech did not meet your expectations, and for this, we sincerely apologize.

It is crucial to clarify that our primary commitment as your travel provider is to deliver an exceptional and seamless experience, and we take this responsibility with the utmost seriousness. Every detail of your trip is planned with transparency, care, and dedication to ensure the highest quality of service. While we recognize and value KimKim’s role as a platform facilitating connections between travelers and trusted providers like ourselves, any suggestion that resources are misallocated or that exploitation occurs is entirely unfounded and misrepresents how we operate.

We pride ourselves on maintaining the highest standards of professionalism and integrity, as reflected in the overwhelmingly positive feedback we have received from hundreds of satisfied travelers. Accusations of such practices are not only inaccurate but also undermine the effort and dedication of our entire team in delivering the best possible experiences for our guests.

It is important to recognize that room preferences can sometimes vary, and while occasional issues may arise, they can often be resolved quickly with simple communication. This is why we encourage all our guests to share their concerns in the moment so we can act swiftly to ensure their comfort.

In Marrakech, we even offered you a complimentary upgrade to a Prestige Room at the riad as a gesture to ensure your comfort and satisfaction. Typically, when guests encounter issues with their rooms, we address them immediately. If necessary, we do not hesitate to change rooms or even move to a different hotel entirely to provide the best possible experience. Our operations manager checks in daily with our guests to ensure everything is going well, and in your case, we were informed that all was fine. A quick message about any dissatisfaction during your stay would have allowed us to rectify the situation immediately and enhance your experience further.

Thank you again for bringing these concerns to our attention. Your feedback helps us continue improving our services, and we are committed to ensuring your future experiences are nothing short of exceptional.

Regards,
Hamza

Amazing Morocco
Morocco | Nov 13 - Nov 22, 2024

Mark
Mark L.
Seattle, WA | Reviewed on Nov 24, 2024
We had an amazing trip! Our driver Ismael was a jewel. He was fun to spend time with, provided music, laughs, a wealth of information, gave great recommendations for restaurants, etc.. and was extremely attentive to details. For example, we casually mentioned that it would be nice to have a glass of wine with dinner. Miraculously one showed up at our table at the desert camp as a totally unexpected treat. The local guides in Rabat and Fes were exceptionally good, both personable and... Read more

We had an amazing trip! Our driver Ismael was a jewel. He was fun to spend time with, provided music, laughs, a wealth of information, gave great recommendations for restaurants, etc.. and was extremely attentive to details. For example, we casually mentioned that it would be nice to have a glass of wine with dinner. Miraculously one showed up at our table at the desert camp as a totally unexpected treat. The local guides in Rabat and Fes were exceptionally good, both personable and knowledgable.

As often is the case, in my experience, some of the highlights of the trip were unplanned, lucky happenings: First, in Fes, we were told about restaurant Nur. Traveling in the shoulder season, we got a table and after a 2 hour, 8 course meal, the chef ( world famous Najat Kaanache) came and sat with us, talking for over an hour! Then, in the desert, it rained! While we are used to rain home in Seattle, it was a total surprise in Erg Chebbi, but it made for a fabulous night singing around the campfire, talking to Ahmed about life and the upcoming birth of his second child, and eating Fatima's delicious food.

The home visit was a pleasure and something I was glad we did. And to end at Riad Elegancia in Marrakech was perfect! Winding down with that luxury, the hamam and cooking class day, was a perfect ending to the trip.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Glamping like it should be done ... with an eco-friendly ethic. The owner of this family business spent the evening in camp with us. There was music, wonderful food prepared on-site by Fatima, and time to relax and talk with staff. The tents were remarkably comfortable, spacious, warm with well thought out lighting, bathroom facilities, etc..

Authenticity & Character
Great character
Location
Erg Chebbi was magical in the rain. The camel ride to camp was just long enough to set the mood without making you too saddle sore!
Staff
Welcoming and open to just sitting and talking with guests
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Elegant and luxurious rooms, rooftop dining with the best breakfasts we had in Morocco! The staff was so kind. When I contracted COVID, we had extra bedding brought to our room so my wife and I could separate. We also had a meal from La Maison Arabe carried over so we didn't have to go out.

Authenticity & Character
Moroccan architecture with French culinary flair.
Location
Down a quiet alley, this was away from the hustle and bustle of the medina.
Staff
Everyone was kind, friendly and helpful
Cleanliness & Comfort
The shower was inviting. Bathrobes were cozy. A rooftop pool was a special treat.
Activity Reviews
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Time with Ismael was always good.

Exploring Marrakech's Wonders: A Private Guided Tour
Exploring Marrakech's Wonders: A Private Guided Tour
Marrakesh

I'm not sure we could have navigated all the souks without our guide. Marrakech is a must be experienced city

Quality of Experience
Guides, Drivers and Staff
Guided Tour of Aït Benhaddou
Guided Tour of Aït Benhaddou
Morocco

Transported back in time to the 11th Century in this magical place

Transfer from Merzouga to Aït Benhaddou via Draa Valley
Transfer from Merzouga to Aït Benhaddou via Draa Valley
Morocco

Many date palms were damaged by a fire, but even so this is an inspiring place.

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga

Just the right amount of time on a camel!

Quality of Experience
Guided Tour of Fes' Jewish Quarter and Medina
Guided Tour of Fes' Jewish Quarter and Medina
Fes

We had a wonderful guide and learning the history of this community was important

Dine with a Local Family
Dine with a Local Family
Morocco

We had a nice, relaxing evening with a young family. We celebrated their 1 yr old's birthday, listened to their friend play the oud and enjoyed grandma's cooking in a typical home in the Medina.

Quality of Experience
Food
Explore Chefchaouen with your local guide
Explore Chefchaouen with your local guide
Chefchaouen

A small taste of rural life in a mountain town. If you go to Chefchaouen, it is worth walking around with a guide

Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Eating with locals at delicious Harira and Sfenj spots was awesome. Tanjia good. We skipped the spicy snails, but I think next time they would be worth a try. The pastries/cookies were good but not unusual.

Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh

Beautiful gardens and a chance to see the Berber Museum which was interesting

Cooking Class La Maison Arabe Marrakech 10 AM session.
Cooking Class La Maison Arabe Marrakech 10 AM session.
Marrakesh

I love to cook... and eat. Fun experience.

Quality of Experience
The event was well organized. The chef was a good teacher and you get to eat the tasty food you cook.
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

Great way to wind down the trip

Explore the Blue City
Explore the Blue City
Chefchaouen

A beautiful city nestled in hill country

Quality of Experience
Good experience, but not sure that the time to get there was really the best use of time
Guides, Drivers and Staff
Transport
Transfer to Chefchaouen from  Rabat via Ouazzane  4 Hours  Drive
Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive
Morocco

Rabat and the visits to the Kasbah, Hassan Tower, Mausoleum of Mohammed V and the Chellah and Andalusian Gardens were all must dos. Our guide was great. Seeing hundreds of storks was an added plus.

Quality of Experience
The beauty of the gardens and the storks
Food
Had our first dinner at the Dhow. It was okay food, but had the virtue of being scenic and a good place to walk to and see some of the city's nightlife.
Guides, Drivers and Staff
The guide was very knowledgable and a great communicator
Transport
As usual, Ismael was a rock star
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Casablanca – Rabat ( 1 Hour Drive).*Driving Times Don’t Include The Various Stops Along The Way
Morocco
Visit the Hassan II Mosque & Museum of Moroccan Judaism
Visit the Hassan II Mosque & Museum of Moroccan Judaism
Casablanca

The mosque was astounding and well worth the visit. I would suggest seeing the jewish museum in Fes instead of this one.

Quality of Experience
Guides, Drivers and Staff
Ismael, our driver, was amazing. The guide at the mosque was quite good also
Transport
The transportation was comfortable and everyone was very punctual.
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Nov 29, 2024

Hello Mark,
Thank you for sharing your wonderful Moroccan adventure with us! We're thrilled to hear that Ismael, your driver, and the local guides made your trip unforgettable. We're delighted that you enjoyed the unexpected surprises and delights along the way.
Thank you for choosing us, and we look forward to helping you plan your next adventure!
Warm regards,
Majid

Wonderful Trip in Morocco
Morocco | Nov 13 - Nov 18, 2024

KRISTIN
KRISTIN T.
Dallas, TX | Reviewed on Nov 24, 2024
My husband and I had a wonderful time in Morocco. Our main guide, Omar, was so friendly and took care of all our needs. He took videos and photos of our adventures that we will treasure. Our transportation was always clean and comfortable during the entire journey.  While in Chefchaouen, we took a private cooking class where we went grocery shopping and made traditional tajine. Our hosts were absolutely amazing and treated us like royalty. While our dish cooked, we were taken on the roof... Read more

My husband and I had a wonderful time in Morocco. Our main guide, Omar, was so friendly and took care of all our needs. He took videos and photos of our adventures that we will treasure. Our transportation was always clean and comfortable during the entire journey. 

While in Chefchaouen, we took a private cooking class where we went grocery shopping and made traditional tajine. Our hosts were absolutely amazing and treated us like royalty. While our dish cooked, we were taken on the roof top to admire the beautiful city which was definitely a trip highlight. 

Fez was a city beyond my wildest imagination and we had the perfect tour guide, Said, to show us around. I can not say enough about how wonderful and knowledgeable Said was during our walking tour. We explored the ceramic factory, tannery, and silk weaver. While weaving through the streets we tasted many local foods. 
We had such an amazing experience and Kimkim was a big part of making that happen. 

Hotel Reviews
Hotel des Oudaias
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi Fes
Fes

This hotel is absolutely stunning. The staff are wonderful and helpful. Breakfast is everything you could want. Highly recommend.

Authenticity & Character
Absoultely stunning! Everything was so beautiful and perfect
Location
Walking distance to restaurants
Staff
They are all so friendly and helpful! They treated us like royalty
Cleanliness & Comfort
The room and indoor courtyard are stunning. So peaceful and beautiful
Riad El Palacio
Chefchaouen

The rooms are comfortable enough. however, the bathrooms could use some updating.

Authenticity & Character
Location
Staff
During breakfast, the woman was rushing around attending to all tables while the men did not help her.
Cleanliness & Comfort
The toilet was off balance and requires fixing
Activity Reviews
Orientation Walk & Free Afternoon in Chefchaouen
Orientation Walk & Free Afternoon in Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour of Rabat
Afternoon Guided Tour of Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Fez was a city beyond my wildest imagination and we had the perfect tour guide, Said, to show us the city. I can not say enough about how wonderful and knowledgeable Said was during our walking tour. We explored the ceramic factory, tannery, and silk weaver. While weaving through the streets we tasted many local foods. 

Quality of Experience
Guides, Drivers and Staff
Transport
{{start_location}} to {{end_location}} via Volubilis
{{start_location}} to {{end_location}} via Volubilis
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco

This was the highlight of our trip! Our hosts were absolutely amazing and treated us like royalty. While our dish cooked we were taken on the roof top to admire the beautiful city which was definitely a trip highlight.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on Nov 24, 2024

Hi Kristin,
Thanks so much for the great review! We are so happy to hear that you had an amazing experience with Omar and Said.
Thanks again for trusting us with your trip and we look forward to welcoming you back to Morocco in the future to experience our side of the Atlas Mountains!
Maryem, Omar, and the rest of the Morocco Immersion family.

The trip totally over delivered in every depa...
Egypt | Nov 18 - Nov 23, 2024

M
marc d.
Spain | Reviewed on Nov 24, 2024
The trip totally over delivered in every department , every aspect was covered to a fantastic level and all we requested was accomplished, the 2 guides were amazing including Michael who accompanied us on the 3 day Nile Cruise his knowledge was exceptional , none of our request to any one of the guides or operators was too much and everyone was totally amazing , this was a bucket list trip and I cant thank everyone enough for making it extra special Read more

The trip totally over delivered in every department , every aspect was covered to a fantastic level and all we requested was accomplished, the 2 guides were amazing including Michael who accompanied us on the 3 day Nile Cruise his knowledge was exceptional , none of our request to any one of the guides or operators was too much and everyone was totally amazing , this was a bucket list trip and I cant thank everyone enough for making it extra special

Hotel Reviews
Blue Shadow Nile Cruise
Karnak, Luxor

Staff were fantastic in every respect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mariott Mena House
Giza

Amazing hotel everything was fabulous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Edfu temple & Luxor temple and Karnak temple
Visit Edfu temple & Luxor temple and Karnak temple
Egypt

The trip to Edfu, Luxor, and Karnak temples was very nice. Though Karnak was busy by the afternoon, the size of the temple complex made it manageable. Although the crowding wasn't a major issue at Luxor and Karnak, we would have preferred smaller crowds for better photos, but by the time we reached Luxor, the setting sun created a very atmospheric experience, which our guide also appreciated for its perfect timing.

Visit Abu Simbel temple and Kom Ombo temple
Visit Abu Simbel temple and Kom Ombo temple
Aswan

Our visit to the Abu Simbel and Kom Ombo temples was absolutely brilliant. Originally planned to take the bus, we decided to change to a flight at the last minute, and the team handled it seamlessly. Everything was reorganized without any issues, with new guides greeting us, making the experience at Abu Simbel a dream come true. This flexibility and perfect execution made this part of the trip truly outstanding.

Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Day tour to visit Pyramids& Sphinx and Old Egyptian Museum
Cairo

The day tour to visit the Pyramids and Sphinx and the Old Egyptian Museum was great overall. We started in the morning, but had the option to begin earlier. The place gets very busy quickly, and starting earlier would have made the experience better. Despite the crowds, we had an amazing time, and the activity was well-organized.

Local specialist: Nader Hussein
Nader
Nader Hussein
Local specialist in Egypt | Replied on Nov 25, 2024

Hello Marc;
Thank you so much for your kind words! We're thrilled to hear that your experience turned out to be outstanding . It’s our goal to provide exceptional support and knowledgeable guidance every step of the way, and it’s wonderful to know we met your expectations.
Shukran again, and we look forward to assisting you in the future!
Nader

Awesome Vietnam private tour (Saigon/Hoi An/Hanoi/Ha Long Bay)
Vietnam | Nov 2 - Nov 13, 2024

Y
Yulianti E.
India | Reviewed on Nov 24, 2024
We had an incredible private tour of Vietnam arranged by kimkim. Long, our travel coordinator/local specialist, was exceptionally helpful and responsive from start to finish. He happily accommodated all our requests for changes, and he went above and beyond to help me retrieve a personal item I accidentally left behind at one of the hotels =). The tour guide at Ho Chi Minh city, Johnny, along with the driver, Phuc, were outstanding! They were so patient, helpful and fun. The hotels... Read more

We had an incredible private tour of Vietnam arranged by kimkim. Long, our travel coordinator/local specialist, was exceptionally helpful and responsive from start to finish. He happily accommodated all our requests for changes, and he went above and beyond to help me retrieve a personal item I accidentally left behind at one of the hotels =). The tour guide at Ho Chi Minh city, Johnny, along with the driver, Phuc, were outstanding! They were so patient, helpful and fun. The hotels included in the tour were all excellent; they were beautiful, conveniently located, and very comfortable. Lastly, the 3D/2N Ha Long Bay cruise was amazing and enjoyable, and we loved everything about this part of the tour, from the boat and its crews to our room, the food, the excursion activities and of course, the stunning scenery.

Thank you, team kimkim, for making this trip so memorable for us. We loved it!

Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 27, 2024

Hi Yulianti,

Thank you so much for your wonderful review! We're so happy to know that you had a great time on our tour. Our team works hard to deliver unforgettable experiences, and your feedback is a testament to their dedication. We appreciate your support and hope to see you soon on another adventure.

Sincerely,

Costa Rica Honeymoon
Costa Rica | Nov 12 - Nov 19, 2024

B
Brooke M.
Brookhaven, GA | Reviewed on Nov 24, 2024

The KimKim team helped make planning our Costa Rica honeymoon amazing! We gave them our budget and what all we wanted to do and they made it happen! It was so easy and so nice to have every detail planned out for you. It was so helpful to have a point of contact during our trip as well. Will be using KimKim for all our trips from here on out!

Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 04, 2024

Thank you Brooke, I hope you both have great memories of Costa Rica to last a lifetime!
It was a pleasure to help you celebrate 🦋

Thank you
Holden Ketchum
Serendipity Adventures

Great experience, some observations and suggestions.
Madagascar | Nov 5 - Nov 17, 2024

Gary
Gary H.
Maple Grove, MN | Reviewed on Nov 23, 2024
On the front end of this trip, Esther did a great job of responding to our questions and concerns and suggesting solutions to potential problems. In country Charlie was a great guide. He was responsive, concerned, knowledgeable, connected. Our best experiences with KimKim connected trips are when the local guide is plugged in and knowledgeable. Our marginal experiences were when the local guide was not directly connected to the community we were touring. Charlie was connected throughout... Read more

On the front end of this trip, Esther did a great job of responding to our questions and concerns and suggesting solutions to potential problems. In country Charlie was a great guide. He was responsive, concerned, knowledgeable, connected. Our best experiences with KimKim connected trips are when the local guide is plugged in and knowledgeable. Our marginal experiences were when the local guide was not directly connected to the community we were touring. Charlie was connected throughout Madagascar and it made a big difference.

Some general observations: There were more meals provided to us during the trip than we were expecting. Not sure why there were discrepancies between our itinerary and our experiences, but it happened several times. On a personal note, sandwiches and snacks would be preferred to a big more formal lunch. Breakfast, light lunch, and nice dinner would be our preferred model.

We very much appreciated having the charter flight arranged for us to successfully complete our tour. Perhaps this should be offered during the planning of the trip as a more reliable way of transportation. We had "padded" a day on the end of the trip to make sure we were back in time for our international flight, but the charter was a better option. The flight itself was enjoyable, smooth, high wing enabling great views. Good option for people who are willing to fly single engine charter.

Being able to do a late checkout on our last day in Antananarivo made a huge difference in our comfort. It should be built into the itinerary. We were able to have a last large dinner (more revenue for the hotel) relax, get a shower before heading for 28 hours of continuous travel. Build this into all or your customers travel plans who are leaving around midnight.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Nov 24, 2024

Hi Gary, thank you so much for this great review! I am so happy that you enjoyed your trip in Madagascar and we really appreciate that you mentioned some points for improvement. I've read through everything carefully and we will keep it in mind going forward! It is an on-going goal within our company to make each trip better than the previous one and your feedback really helps us to do this. So once again a big thank you and we hope to see you again :-)

A Bespoke Asian Adventure
South Korea | Nov 2 - Nov 17, 2024

W
William R.
Corona, NY | Reviewed on Nov 23, 2024
This was my second time planning a trip with KimKim, and it easily matched the stellar experience I had the first time. Christine truly did listen to my individual preferences in planning a trip to South Korea and Beijing that felt very bespoke in the end. I personally find 5-star hotels very isolating but adore private tours, which is probably an odd combination. Nevertheless, Christine listened and accommodated my wishes. She was also the first to suggest China as a secondary... Read more

This was my second time planning a trip with KimKim, and it easily matched the stellar experience I had the first time. Christine truly did listen to my individual preferences in planning a trip to South Korea and Beijing that felt very bespoke in the end.

I personally find 5-star hotels very isolating but adore private tours, which is probably an odd combination. Nevertheless, Christine listened and accommodated my wishes. She was also the first to suggest China as a secondary destination. It was a segment that turned out to be the highlight of the trip - although everything was pretty much perfect from beginning to end.

What I failed to fully appreciate my first time with KimKim was how comforting and luxurious it is to have someone checking in on a routine basis as the tour progresses. As a solo traveler, it’s nice to know someone is there looking over my shoulder in case I run into trouble.

During this trip, I did encounter a couple of minor hiccups involving daily tours. I was able to reach out to Christine both times, and she quickly resolved the situations, leaving me free to enjoy myself. If I’d planned everything myself, I would have had to set aside a portion of my vacation to make alternate arrangements on the fly while in unfamiliar lands.

I’m sure this is only the start of a long relationship with KimKim, and I can’t wait to begin scoping out other destinations.

Hotel Review
Imperial Palace Botique hotel itaewo

The Imperial Palace Boutique Hotel Itaewon was fine. It's not luxurious, but I don't seek that when I travel. It had character and was a decent place to stay. Plus, it was in a great location.

Activity Reviews
 Small Group Korean DMZ Tour
Small Group Korean DMZ Tour
Seoul

The Small Group Korean DMZ Tour was disappointing due to the size of the group. It was larger than what I consider a small group, and it ended up with guides spending too much time tracking people down rather than providing in-depth information.

MBC DRAMA STUDIO One Day Tour from Seoul
MBC DRAMA STUDIO One Day Tour from Seoul
Seoul

The MBC Drama Studio One Day Tour was a pleasant surprise and ended up being much more interesting than expected. Initially, it was a substitution for a K-pop tour, which got canceled, but I found it fascinating to see the depth of production they manage. Even though it turned out to be a large group tour, contrary to what was scheduled, it was still enjoyable.

Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Nov 28, 2024
Dear William, Thank you so much for your wonderful review. We're thrilled to hear that your second experience with KimKim was just as stellar as the first. It's so happy to know that I was able to craft a bespoke trip to South Korea and Beijing that suited your unique preferences. We're particularly pleased that you found comfort in having someone check in on your trip and we're glad we could provide that reassurance. We’re excited to be part of your travel journey and can’t wait to help... Read more

Dear William,

Thank you so much for your wonderful review. We're thrilled to hear that your second experience with KimKim was just as stellar as the first. It's so happy to know that I was able to craft a bespoke trip to South Korea and Beijing that suited your unique preferences.

We're particularly pleased that you found comfort in having someone check in on your trip and we're glad we could provide that reassurance.

We’re excited to be part of your travel journey and can’t wait to help you explore more destinations in the future. Safe travels, and we look forward to planning your next adventure.

All the best,
Christine

Drive and guides made our trip
Morocco | Nov 7 - Nov 20, 2024

Nancy
Nancy M.
Bethesda, MD | Reviewed on Nov 23, 2024
Our driver Samir was fantastic. An excellent navigator of Moroccan roads, mountain curves and city traffic. He was responsive to requests to stop for pictures, full of information about Morocco and good company for 10 days. Our guides in Fez - Sharif, in Marrakech- Hannan and in Essaouira - Rashid were all excellent - knowledgeable and provided a wonderful day of exploring the Medinas. Read more

Our driver Samir was fantastic. An excellent navigator of Moroccan roads, mountain curves and city traffic. He was responsive to requests to stop for pictures, full of information about Morocco and good company for 10 days. Our guides in Fez - Sharif, in Marrakech- Hannan and in Essaouira - Rashid were all excellent - knowledgeable and provided a wonderful day of exploring the Medinas.

Hotel Reviews
Riad Bayti
Marrakech

My stay at Riad Bayti in Marrakesh was quite disappointing. The location was in an area affected by recent construction due to an earthquake, leading to scaffolding, dust, and noise from hammering and drills. The management was notably absent and unresponsive during our stay, causing communication issues with the staff. Our room needed to be updated from the towels to the carpeting.

Tiziri Luxury Camp
Merzouga

We spent two nights in the desert. It was a wonderful small camp and the owner and staff went out of their way to make our stay enjoyable. The food was food, the musical entertainment fun and the day spent visiting a nomad family and other sites in the dessert very interesting.

Authenticity & Character
Their commitment to sustainability.
Location
In the desert
Staff
Their priority was for us to have a memorable experience.
Cleanliness & Comfort
The tents are well furnished and have heat, electricity and plumbing.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 24, 2024

Hi Nanci,

Thank you so much for your thoughtful review! We're glad to hear you had such a positive experience with Samir and our local guides. We're also delighted that Sharif, Hannan, and Rashid helped you uncover the charm and history of Morocco's medinas. Your kind words mean the world to us, and we hope to welcome you back for more adventures in the future!

Best Wishes,
Abdel

Sallam
Morocco | Nov 19 - Nov 22, 2024

F
Francis S.
Boston, MA | Reviewed on Nov 23, 2024
Sallam was our driver and guide for 4 days. He was not only a superb guide but an intelligent conversationalist.
Getting to know him somewhat added to getting a feeling for Morocco.
The fact that he is a well recognized social media personality demonstrates his superior appealing communicating skills.
The on site guides were also very good. In Fez, Moha was very very good.
Read more

Sallam was our driver and guide for 4 days. He was not only a superb guide but an intelligent conversationalist.
Getting to know him somewhat added to getting a feeling for Morocco.
The fact that he is a well recognized social media personality demonstrates his superior appealing communicating skills.
The on site guides were also very good. In Fez, Moha was very very good.

Hotel Reviews
Hotel Club Val d'Anfa Casablanca
Casablanca

With only one night in Casablanca, this was a good choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Loudaya and Spa
Fes

The facility was a of a bit lower level than I thought that I had booked, but the people , especially Ebram, were superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fes to Casablanca via Meknes, Volubilis & Rabat
Morocco

Menkes, Volubilis, Rabat were all good. Sallam was a great driver and companion.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fes
Guided Tour of Fes
Fes

Moha was great. I have mixed feelings about the pottery and tannery stops. They were interesting but the pressure to buy experience has its pluses and minuses.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech to Fes
Morocco

The drive was long and it was raining, but Sallam's conversation and shared perspective was afforded time. Stopping in Ifrane was special and so was a restaurant known to Sallam. Experiencing the geographical changes from Marrakesh to Fez was an experience unto itself.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Nov 25, 2024

Hi Francis,

Thanks you for taking the time to write us about your experience, we are so glad that you had a great time with Sallam ( and the other guides).

Thank you again for trusting us with your trip!

Nihad, Sallam & the rest of the Morocco immersion family

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.