Kimkim Trip Reviews

Kim Kim has an amazing staff of very knowledgeable guides and coordinators. Collectively, they took our desires and built a trip that met our every expectation. We contacted our Kim Kim coordinator, Riwal, approximately one year before the trip. No mater time, he was always available to strategize, answer questions, change plans and support us from beginning to the end. In country, our guide, Nacho (Luis Miranda Casanova), and driver, Logan, were nothing short of fantastic. Nacho’s breadth and depth of information far exceeded our expectations. From animals to geology and flowers to fossils, he was well-versed in everything about in Patagonia, and really South America. Logan is a true professional as evidenced by his driving skills and ability to navigate some very challenging dirt roads, day in and day out. I strongly recommend this highly talented team for your travels to South America.

Hotel Review

Hotel Lago Grey

Torres del Paine

Excellent location. Room was clean and the bed/pillows were comfortable. Staff was supportive.

Authenticity & Character

Cabin life, which we appreciated

Location

Staff

Front desk staff was excellent but some of folks that worked other areas upfront and in the restaurant could have been more helpful. At times we had to ask around the staff to get basic information on excursions and amenities.

Cleanliness & Comfort

Enough said.

Activity Reviews

Blue Lagoon / Laguna Azul Hike to Laguna Cebolla

Chile

Went on short hike. Nacho provided a great deal of information about the trees, lagoon, tree plantings and many other very special bits of information.

Quality of Experience

Amazing views!

Guides, Drivers and Staff

Guide did excellent job planning around bus traffic.

Transport

Movement through the park was very efficient to get to tour.

Cerro Benitez Half Day Trek - Visit the Chilean "Condor"

Chile

Not sure how to rate this activity since we didn’t get to do the trek. However we did stop to see condors and an eagle during our transition through the park.

Torres del Paine National Park - Private Panoramic Tour

Chile

Sights were simply amazing, spectacular, jaw-dropping. This tour met every expectation.

Quality of Experience

Glaciers.

Food

Lunch was good but not great.

Guides, Drivers and Staff

knowledge and insight.

Transport

Full Day Estancia Cerro Guido with a Private Driver

Chile

Horseback riding while herding sheep was a highlight of our Patagonia experience.

Quality of Experience

Food

Absolutely amazing breakfast and lunch. 5 starts.

Guides, Drivers and Staff

Transport

From a year out and the initial planning to daily check in and quick replies…Shona was beyond amazing… we knew there would be hiccups, but really there weren’t

Yuki was our guide to Mt Fuji and Lake Kawaguchi and Kirin whisky tasting, we had the best time, he was so knowledgeable and so friendly!

Tomoko guided us through the world of Samurai and Geisha in Kanazawa. From the beautiful Kenrokuen gardens to the dangerously fascinating Ninja Temple, she explained as we explored such an amazing city.

Yoshiko navigated us through Kyoto and Nara seeing the historical shrines and temples. Our favorites were the 10,000 Torii gates, the world’s largest bronze Buddha and of course the respectful and adorable bowing deer in Nara Park.

Jimmy took us for a foodie tour in Osaka Dononbori famous tastes we will never forget and drool remembering.

Our hotels, tours, and transportation optionswere spot on what we wanted, close to all our favorites and comfortable.. My favorite, in Kanazawa, the hotel Onyado Nono with natural hot springs that rejuvenated the soul and late night ramen to warm the body..

Whether it’s your next vacation or your trip of a lifetime, let the guides and experts at KimKim be who get you there, you won’t regret it!

Hotel Reviews

Hotel Gracery Osaka Namba

Osaka

Well, this hotel did not provide a public bath Its bathroom within the guest room was a miniature version of a public set up with the bench bucket and shower area. A nice spot with great food and a comfortable room made our stay great.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Socks ended up soiled walking on the carpet within the guest room

Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji

Kyoto

Centrally location to shopping and cultural sites, this hotel even had its own shrine right next door. The best and accommodating staff, clean rooms and great food options at breakfast and dinner!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Onyado Nono Kanazawa Natural Hot Spring

Kanazawa

Such an amazing hotel, from the time you enter and leave your shoes in the front lockers to the invigorating hot springs in the crisp air, this hotel was a favorite on our trip. Dormy does such a great job providing little extras for their guests.. yakult drinks in the morning, popsicles and ramen late at night.. a breakfast buffet that has so many fresh and hot options. This was a super spot and convenient to transportation throughout the town!

Authenticity & Character

The best of our stays in Japan

Location

Staff

Cleanliness & Comfort

Hotel Keihan Tsukiji Ginza Grande

Tokyo

This hotel is close to Subway entrance only a couple stops away for most of the places in Tokyo we wanted to visit . it was clean and the staff was so friendly. they had one of the best breakfasts on our trip. We were both well fed and well rested. I loved that they had laundry services that we were able to use!

Authenticity & Character

Location

Close to many subways and locale

Staff

Cleanliness & Comfort

Activity Reviews

Osaka-Nara Day Trip

Osaka

Our trip to Nara with our guide was a surreal experience. She truly felt like part of the family by the end of it. Her kindness, consideration, and deep appreciation for the culture made the trip memorable. The rich culture and history of the area were beautifully presented.

Kanazawa Highlights: Gardens, Castles & Samurai Secrets

Kanazawa

The Kanazawa Highlights tour of the Kenroken Gardens, castles, and samurai secrets was truly amazing. Our guide Tomoko added a personal touch with her deep knowledge and long experience, making the tour feel more intimate and engaging. The cultural and historical aspects were humbling and enlightening. Overall, it was a remarkable experience.

Alex set us up with a fantastic 5 day Belize getaway. All transports went flawlessly. Our guides for the ATM and cave tubing trips (Abraham and Marvin) were knowledgeable and had great senses of humor. The snorkel trip to shark alley will not be forgotten any time soon! We’ll definitely be using kimkim again the future.

Activity Reviews

Hol Chan/Shark Ray Alley - from Ramons Village

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route

Belize

Quality of Experience

Guides, Drivers and Staff

Transport

Actun Tunichil Muknal (ATM) caves day tour

Belize

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Fleur and her team put together and amazing trip for us! We are a couple that is looking to relocate to the Netherlands and we had asked for a specific trip that would showcase more than just the typical tourist sites. They delivered. We were taken on a couple walking tours that highlighted some interesting areas and local hotspots. We were able to taste some local cuisine that was very unexpected but fantastic! The step-by-step instructions were so helpful that we definitely would have been lost without. The self-guided bike trip from Haarlem to the beach was eye opening to someone that was nervous about that aspect of Dutch culture and daily life. All of the guided tours we took were given by local experts that answered all of our questions with enthusiasm and professionalism. We will definitely use this service again and recommend it to anyone looking for an amazing experience in the Netherlands. Thanks again, Fleur!

The trip was a lifelong memorable event for us especially Penguin tours, Glacier tours and Torres del Paine. Kimkim travel partners 'TripsSouthAmerica' organized the program very well and made us comfortable. I wish to thank Travel specialist Carolina. She understood our needs and worked out a perfect trip plan.
We had a wonderful & memorable Penguin excursion. We could see penguins very close and also Whales and Dolphins on our catamaran trip. Visit to Torres del Paine was another great experience. It was a fantastic feeling, witnessing Glaciers both at Perito Moreno and Grey Glaciers from very close range.
We had no issue with hotel logistics.
All the travel partners picked us on time and they spoke good English. Thank you once again for a wonderful experience in Argentina and chile.

Hotel Reviews

Hotel DoubleTree by Hilton Santiago Kennedy

Santiago

Very very comfortable hotel. Location is amazing. Rooms are clean and very comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Altiplanico Puerto Natales

Natales

The hotel is with traditional setting but very comfortable stay. Great vegetarian food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

Excellent rooms, The chef made special vegetarian food. Great views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Destino Sur Hotel

El Chalten

Excellent rooms & good vegetarian options.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Albatros Hotel

Ushuaia

Excellent Rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rochester Classic

Buenos Aires

Good Breakfast. But, small rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half day Maipo Vineyards - Undurraga Winery: Sibaris Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic private city tour around Santiago de Chile - Half day

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nautical Safari - Brazo Rico

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Excursion 🗻

El Calafate

The glacier was amazing standing very close to it.

Quality of Experience

Guides, Drivers and Staff

Transport

Navigation to the Penguins in Catamaran

Ushuaia

We had a memorable Navigation to the Penguins. We saw Penguins, Whales, Dolphins, Sea Lions.

Quality of Experience

Guides, Drivers and Staff

Transport

Train of the End of the World 🚂

Ushuaia

We enjoyed End of the world train journey.

Quality of Experience

Guides, Drivers and Staff

Transport

Tierra del Fuego National Park (Half day visit) 🌲🌿

Ushuaia

End of the The world train Journey was enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

🔎 General Information about Ushuaia 🔎

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional City Tour 🏛️

Buenos Aires

The Guide was good in English. The trip mainly covered historic sites.

Quality of Experience

Guides, Drivers and Staff

Transport

Dinner Tango Show at Café de los Angelitos 🍷🎶

Buenos Aires

The Tango show was good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We started off in Buenos Aires with a walking food tour. Lucy was a fantastic guide, she explained their culture with such passion. Highly recommend the food tour. We enjoyed the tango dinner and dancing. Loved Palo Santo Hotel, it was quaint and comfortable. Bariloche was an incredible experience. We really enjoyed Facu, our guide for the few days we were there. So kind and personable. He went all out on our boating trip for the day, I would highly recommend the boat trip. El Chalten was stunning! Our hotel Los Cerros was very nice. Super friendly staff, the restaurant and bar was delicious . The Selena Hotel in El Calafate was a great hotel. The Glacier Trek was out of this world cool! The guides were informative and very good at what they do. The only issue we had was our pick up at the hotel was 30 minutes late so we ran the entire tour late. Leaving El Calafate and heading to Torres Del Piane was a long drive but well worth it. Our driver (we had private transfers hired through KIMKIM) was erratic and we had a few scary moments in the van., I would not recommend this driver but we don't know his name. Torres Del Piane was one of the most beautiful places I have ever been. Las Torres Hotel was an incredible experience. The rooms were great, the food was outstanding as were the drinks. We did the Lookout hike , Tenga Forest hike and the Lagoon excursion. All were incredible.
Leaving Torres to Puerto Natales- Our van pickup was 40 minutes late leaving us to try and find other transportation. He finally arrived and drove in a very unsafe manor to get us to the airport on time. He was going way over the speed limit. It was not appreciated at all. I would not use this driver again. Our hotel in Santiago was great. Paulo worked a miracle and got some champaign for my birthday. Hotel Ismael was very nice with great staff.
Paulo was a great tour director for our entire trip. He communicated with us often and helped us with some flight issues when the strike in Argentina occurred. It was nice to meet him in Buenos Aires, it put a personal stamp on the trip.

The only reason I gave four stars instead of five is because of our transportation issues with the vans.
Wonderful trip!

Hotel Review

Aldebaran Hotel & Spa

San Carlos de Bariloche

The Aldebaran Hotel & Spa was very good overall, but we chose not to spend an extra night there because it was located about seventeen kilometers outside of Bariloche. We preferred being closer to town with more amenities. We were aware of its location beforehand, so it was expected. The hotel itself was great, just not as centrally located as we would have preferred.

Activity Reviews

Tour to Los Glaciares National Park with a 1-hour ice trekking

El Calafate

Do yourself a favor and do this trek. It's otherworldly!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nahuel Huapi Lake boat trip to the Arrayanes Forest and Victoria Island

Bariloche

Facu was yet again a wonderful guide. The boat trip is well worth your time. Stunning scenery and beautiful water. It was an awesome day!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour of Bariloche city, visit Campanario Hill and a short trek

Bariloche

Facu was an amazing guide for the weekend.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour of Buenos Aires city

Buenos Aires

It was great learning the culture of the city. The cemetery was unbelievable! Great day!

Quality of Experience

Guides, Drivers and Staff

Transport

Walking food tour of Palermo, Premium restaurants

Buenos Aires

I would do this tour several times if we had the time. Lucy was wonderful as was the food, wine and people.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

In February, 2026 our family of six adults toured Egypt on an itinerary put together with Habiba.
kimkim has a set itinerary for each country for a set number of days, typically seven or fourteen days. The client then has the opportunity to modify the itinerary to suit their needs.
Habiba worked with us to develop the tour that satisfied our requests and desires. After the initial contact with each other she set about making up an itinerary. Once we received it we began the long process of giving ideas to her which lead to new itineraries. This process went on until we were happy with the itinerary. We then paid our deposit and waited. Habiba handled all of the paperwork at her end to make sure all the tickets and passes were ready for us. Even as the trip was almost ready to begin our daughter made a request to see another site not originally part of the itinerary and Habiba was able to find a time to work it into the new itinerary. We were happy with the final itinerary and with Habiba for how she was always pleasant and eager to come up with a memorable family vacation.
We had asked for a private tour for the six of us and while this option was more expensive than a group tour we were more comfortable having our own private 12 seater Toyota van accompanied by our driver and guide.
In Cairo our guide Osama and driver Ahmed picked us up at the airport and took us to our hotel. We had asked Habiba to select a hotel with more character than hotels favoured by Americans and she suggested Le Riad Hotel de Charme on El Moez Street. It was a terrific choice! Most tourists want to visit the historic sites which are fabulous but what really makes Egypt memorable is the chaos and that was on full display on El Moez. It is exciting and exhilarating and if you don't experience it then you haven't seen Egypt.
Our guide for the Pyramids and mosques and temples over the next three days was Mahmoud who was passionate about his country and history and caring about us in answering our questions.
We were driven to Alexandria by Ahmed to spend a night then boarded a sleeper train in the following evening to go to Aswan. The sleeper car had been recently refurbished and was quite comfortable. A dining car on the train would have made the experience even better but it was still quite good,
We had chosen a somewhat remote hotel across the river from Aswan but Habiba made sure to have a company representative meet us at the train station and escort us to and from the hotel which was an adventure in itself. The hotel was called Kato Dool Resort and it was terrific!
Aswan is the most scenic of the cities we visited although the Corniche in Alexandria is beautiful.
Eslam was our guide in Aswan and he was very knowledgeable about the various sites we explored. He helped us board our river boat for the cruise down the Nile and then met us Kom Ombo and Luxor for other temple tours. Kom Ombo was disappointing in that it was extremely busy with many cruise boats all arriving at the same time creating a crush of tourists all trying to see the wonderful temple but being pressured to hurry because so many other people were waiting.
We were told by Eslam the scheduling culprit is the government but it is unfortunate we felt so pressured and we didn't get to fully appreciate the temple.
Luxor has two wonderful temples but again I feel we weren't given enough time to get the full experience there.
The cruise boat was very nice with a good buffet for each meal and the cabin was comfortable.
One of the pleasant surprises of the tour was watching the boat vendors tie up to the cruise boat while underway and start selling their wares. That was quite fun to watch.
We were driven to Hurghada to stay in an all-inclusive resort which was very, very nice!
The next day was our snorkeling day, a terrific day out on the Red Sea with some beautiful coral and tropical fish to admire. We were very pleased with this activity however the next day was a big disappointment.
It was our safari day and it was not what was advertised. My advice to kimkim and any potential traveler is to skip this activity, it is a very obvious tourist trap and does nothing to enhance the Egyptian experience. kimkim, stop offering this activity!
With that bad taste still in our mouth the next day we boarded a plane to Cairo for our final two days. We lodged at the Steigenberger Hotel in El Tahrir, a departure from the character hotels but we wanted to be in a different part of the city this time.
We had booked a food tour which was advertised as an eight hour event but because of Ramadan it got shortened and then substituted with a city lights tour conducted by Osama. This tour was enjoyable enough but we had expected a full food tour for the foodies in our family so it was a bit disappointing we couldn't have it. My advice to kimkim and any agent working on itineraries is to not offer the food tour during Ramadan.
So then it was time to leave and once again Osama was our guide to the airport. With our goodbyes came the end of the trip.
Many thanks to Habiba and all the drivers and guides who helped us realize a very memorable vacation.

Hotel Reviews

Le Riad de Charme

Cairo

Le Riad de Charme in Cairo is a very nice hotel with beautiful suites. However, it is situated in a noisy spot in the center of El Moez Street. If you choose to stay here, be prepared for the noise, but the location is exciting, and the restaurant serves good food with excellent service.

Steigenberger El Tahrir

Cairo

Steigenberger El Tahrir in Cairo was a very nice hotel. It was more quiet than our previous accommodations, and it offered an excellent breakfast, probably the best of the whole trip.

Continental Hurghada

Hurghada

Continental Hurghada is a five-star resort and was excellent in every way. We had a great time staying here.

M/S Concerto II Nile Cruise

Aswan

M/S Concerto II Nile Cruise was a great experience. The cabins were really nice, the buffet was good, and cruising on the Nile was a beautiful and relaxing experience. Watching sellers on their boats tie up to the boat was particularly fun.

Kato Dool Wellness Resort

Aswan

Kato Dool Wellness Resort in Nubia is an excellent resort with fabulous views of the Nile and very nice facilities. It was an exceptional experience staying here.

Windsor Palace Hotel

alexandria

Windsor Palace Hotel in Alexandria was once a very nice hotel. However, the rooms are a bit tired, and the carpets and paint need updating. There was an issue with getting our scheduled ride to the train station, leading to some frustration. Still, the hotel itself was quite pleasant.

Activity Reviews

Check out to Luxor West Bank

Luxor

A huge temple for one lady! Well worth the visit

Quality of Experience

Guides, Drivers and Staff

Transport

Cairo food and walking tour and khan elkhalili bazaar

Egypt

It didn't happen because of Ramadan.

Sunset Desert Safari Trip by Quad Bike

Hurghada

The only bad day of our tour. The quad and spider driving was okay but limited and the Bedouin village was not a village at all and to top it off was a ridiculous three minute camel ride. Just a very poor experience and not worth doing and for kimkim it should be removed from the optional activities list. Get rid of it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Snorkeling at Mahmya Island from Hurghada

Egypt

A wonderful day in the Sea!

Trip to Pyramids, Memphis, and Sakkara with riding a camel

Egypt

An excellent day!

I was lucky that I had time to travel Argentina for 9 weeks. I knew before that I wanted to visit Buenos Aires, to hike in Patagonia, to enjoy wines in Mendoza, to explore the region around Salta and to see the amazing falls of Iguazu.
With this information I started here on this site (kimkim) and asked for support. Micaela did an amazing job by putting all the things together, she even added Santiago de Chile, Puerto Varas, Bariloche and Puerto Madryn to my trip which were not in my focus. She booked all domestic flights, all accomodations and transfers (hotel <–> airport) and of course the tours.
Everything went as planned .. and whenever something changed or was not perfect (due to unforeseen circumstances) Milagros took care about it, organized it and led me know of the newest state.
There were no negative surprises .. all went as expected. For me it would have been nearly impossible to put all the pieces together and to deal with changes during my trip .. you made my travel so easy! Thank you, Micaela and Milagros, for your work and effort before and during my trip!

Activity Reviews

Half Day Brazilian Falls tour

Argentina

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Iguazú Falls Argentine side

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to a Winery in Cafayate and return to Salta

Cafayate

Quality of Experience

Guides, Drivers and Staff

Transport

Calchaquies Valleys (3-day / 2-night Program) From Salta to Cachi through Cuesta del Obispo

Salta

Quality of Experience

Guides, Drivers and Staff

Transport

PROGRAM (03D/02N) Around the Clouds - Quebrada de Humahuaca

Purmamarca

Quality of Experience

Guides, Drivers and Staff

Transport

Around the Clouds - From Salta to Purmamarca - Day 1 (3 DAYS/ 2 NIGHTS)

Salta

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Wineries Tour | Lujan de Cuyo & Maipu

Chacras de Coria

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day 3 Wineries - Uco Valley

Chacras de Coria

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Cooking Class & Dinner at Finca Adalgisa

Chacras de Coria

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Palermo Premium Tour

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day La Boca and San Telmo walking tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Buenos Aires Walking Tour (North)

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Field Day in Estancia El Pedral

Puerto Madryn

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day History and Nature

Bariloche

Quality of Experience

Guides, Drivers and Staff

Transport

Full-Day Osorno Volcano & Petrohue Falls with navigation

Puerto Varas

Quality of Experience

Guides, Drivers and Staff

Transport

We worked with Sarah and her team to plan our honeymoon to the Philippines, and she was truly incredible from start to finish. During the planning process, she was extremely helpful, responsive, and thoughtful with every detail, from mapping out excursions and coordinating airport transfers. She made everything feel seamless and stress‑free.
Once we arrived, any small hiccups that came up (on the vendor side, never from Sarah’s team) were handled immediately. She and her team were always just a message away, and their quick action made us feel completely taken care of throughout the trip.
One of the highlights was a surprise beachfront lunch with champagne that Sarah arranged for us during one of our excursions. It was such a beautiful touch and made our honeymoon feel even more special and personalized.
We can’t recommend Sarah enough.

I was very happy that my agent texted me 2-3 times a day to make sure that everything was going well. The driver she arranged for me was wonderful (Isiory was her name)

Hotel Review

Alma San Juan

San Juan

Authenticity & Character

Roof top bar

Location

Near a public plaza with lots of nearby restaurants

Staff

Very responsive

Cleanliness & Comfort

Large well-laid out rooms

Activity Reviews

La Parguera Sunset + Swim in the Bio-Luminescent Bay

Puerto Rico

The tour was canceled due to a prediction of bright moon light. The vendor certainly knew that there was a full moon that night, or should have. Therefore, the vendor should not have accepted the tour request. By the time I learned of the cancellation, it was too late to scgedule anything else.

Quality of Experience

Vendor should not accept tours on dates with full moon

Guides, Drivers and Staff

Do the tour

Historic Golf Car Ride Discover Old San Juan in Style

Puerto Rico

Gave a good understanding of Old San Juan layout and neighborhoods

We had an absolutely fantastic experience working with Kimkim travel. I had never heard of this company, which made me rather hesitant. I was immediately put at ease by their direct communication and responsiveness from start to finish. Hugo Romero, our incredible travel agent, listened very carefully to our interests and responded quickly as our plans evolved. His accessibility via email and video call made the process tangible, reassuring and exciting. Ibis, our “travel companion”, was truly amazing. Before our trip we had a wonderful phone call to iron out details of the itinerary. She made it clear that she was available to us for any questions or concerns. She was in contact with us every day, making sure that each transition was seamless and that our every concern was addressed. Our drivers and guides were all very professional, knowledgeable and reliable.

Hugo created an amazing experience that allowed us to appreciate the stunning beauty and rich culture of the Yucatan Peninsula. The specific experiences were all beyond our expectations. Our amazing tour of Rio Lagartos Biosphere Reserve was filled with incredible wildlife encounters and was followed by a delicious meal in the home of our captain. His wonderful family welcomed us with such kindness that it felt like an all-to-short home stay. Our guide at Chichén Itza was a lovely elderly Mayan gentleman who shared his deep passion and knowledge. Our time in the Mayan community of Yaxunah was phenomenal. It was a privilege to be in this beautiful setting, learning of the history and traditions surrounding the preparation of delicious Cochinita Pib. Meters away was the Lol Ha cenote, where we were the only ones swimming in this peaceful, magical place.

Our trip coincided with an unfortunate moment of unrest following the death of a cartel leader. While we never felt any personal risk, we decided to end our trip early as there were shelter-in-place orders along the Mayan Riviera, which was to be our next destination. Ibis and Hugo were both reassuring of our safety and understanding of our decision. They supported us completely as we revised our travel plans. Due to their great effort and the generosity of the tour operators, we were reimbursed for all our missed activities. While we were saddened to miss out on the experiences, it was beyond reassuring to feel that this travel company was looking out for our best interests and responsive to our every need. I can say with great confidence that we look forward to working with them in the future as we are eager to return to Mexico.

We cannot thank Kim Kim and Emerson enough for curating such a wonderful trip for us-- my husband and I spent 10 days in Finland, and it was the best time. The tours that were planned included a good variety of local history and landmarks (both in Helsinki and Estonia) and outdoor active adventures (like snowmobiling, dogsledding, snowshoeing). It was great to not have to think about getting uber rides to and from the tours or the airport for pickup-- everything was ready and made the trip so much more relaxing. Additionally, breakfast was included each morning, another cognitive offload that was nice.

The dogsledding and reindeer tours, as well as the snowmobiling, were highlights of the trip. These excursion were immersive, and we felt like you truly had plenty of time to experience the activity, as opposed to ones we have had (for example on an alaskan cruise during port excurisions) that are rushed and truncated. You felt like you got a full experience and left feeling thrilled and fulfilled.

We will definitely be using Kim Kim in the future, and thank Emerson for such a wonderfully planned vacation. We will cherish those memories for a lifetime!

Hotel Review

Hotel Fabian

Helsinki

Great little boutique type hotel right in the center of Helsinki. This was a great location to walk to many local activities and our tours. The included breakfast was great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening Snowshoe Experience

Finland

We were lucky and had a private tour for this adventure which was great. It was nice to be active and outside! The coolest part of the excursion however was stopping in a local teepee type tent and our guide telling stories about his family and the local Sami people, and a bit about historic Finnish culture, while enjoying a warm drink. It was great!

Quality of Experience

Guides, Drivers and Staff

Transport

Chasing the Northern Lights by Snowmobile

Pyhä

We lucked out and ended up having just my husband and I on the tour, which was a pleasant surprise. This allowed great individualized time with the guide, who was so very friendly and fun. When I was a little hesitant about driving my own snowmobile, he was encouraging and his positivity convinced me-- I'm so glad I drove my own and had the BEST time doing it! While it was cloudy this night and we didn't see any northern lights, we had ample opportunity the remainder of the trip to make up for it.

Quality of Experience

Guides, Drivers and Staff

The guide (apologies for the spelling but Janus? possibly?) was so great and fun!

Transport

Culture of Eastern Lapland Tour

Pyhä

This was the only tour that did not stand out as amazing for us on our trip. We drove around the local area and the guide pointed out Finnish homes and a small old village, as well as local natural landmarks--the lakes, etc. We took a quick trip to the top of the Pyha ski resort by lift, and stopped at the small visitor center just before closing. The guide was very friendly and nice, I just don't think this added too much to our experience of the area. (I may have mistakenly gone into this tour thinking we would get more about the Sami culture, history of the world wars in the area, etc., and it was more just a local drive). Pleasant and relaxing, just nothing remarkable.

Quality of Experience

Guides, Drivers and Staff

Transport

Iceland was a dream! From the marina hotel to the walking food tour, Blue Lagoon and Sky Lagoon, to snowmobiling on a glacier and Golden Circle tour, and the ultimate Northern Lights experience, KimKim made this trip everything I’d hoped it would be. Communication was excellent and timely. I can’t say enough about this trip. I loved every moment.

Hotel Review

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Excellent front desk service, very clean and comfortable room, convenient walking distance to everything in downtown Reykjavík. The included breakfast had something for everyone and was a much appreciated start to my days.

Authenticity & Character

Comfortable aesthetic, tasteful decor.

Location

Easy walk to everywhere I wanted to see in downtown Reykjavík

Staff

Always available, genuinely friendly and courteous, and of course very helpful

Cleanliness & Comfort

My room was spotless and bed was very comfortable

Activity Reviews

South Coast Highlights & Coastal Villages

Iceland

I loved seeing the icy and snowy waterfalls, black sand beach and country side.

Quality of Experience

Safe, comfortable transportation to see the sights!

Guides, Drivers and Staff

Very knowledgeable, good sense of humor, courteous and entertaining.

Transport

Very comfortable and I felt very safe in some treacherous snowy/windy weather

Icelandic Food Walk

Reykjavík

This was so much fun and the food was outstanding!! Stevie, our guide was knowledgeable and entertaining.

Quality of Experience

The food was fabulous and well thought out.

Guides, Drivers and Staff

Stevie was knowledgeable and very entertaining. Excellent guide.

Transport

My feet didn’t fail me! *it was a walking tour

Sky Lagoon Experience - Saman

Reykjavík

Very relaxing and enjoyable. Took my time during the seven step ritual and very happy I did.

Quality of Experience

Water temperature was warm and inviting, views were beautiful, staff was welcoming and courteous, facilities were clean and comfortable.

Snowmobile and Ice Cave Tour

Iceland

Excellent tour from start to finish if you don’t mind most of your day spent traveling to and from the glacier, which I did not!

Quality of Experience

Overall experience was great!

Guides, Drivers and Staff

Very courteous, professional and patient with everyone

Transport

Very knowledgeable, entertaining and courteous

Northern Lights & Stargazing

Reykjavík

This was everything I’d hoped for. Our guide was enthusiastic and very knowledgeable. He knew exactly where to go and how to find the lights. Via his instructions, I was able to identify the lights on my own. Love every minute.

Quality of Experience

Seeing the lights was a dream!

Guides, Drivers and Staff

Extremely knowledgeable, enthusiastic and encouraging

Transport

Safe and warm.

Golden Circle Day Trip

Reykjavík

I thoroughly enjoyed this tour. Pick up was close to my hotel and timely. The guide was knowledgeable and courteous. All the sights were amazing to visit and the stop for locally made ice cream was a treat. I can’t wait to come back in the warmer months to see everything green!

Quality of Experience

Relaxed, comfortable, worry free!

Guides, Drivers and Staff

Courteous and knowledgeable

Transport

I was able to relax and let them do all the driving. Van was comfortable.

Reykjavík City Walk

Reykjavík

Very informative, nice easy pace, guide was very knowledgeable. If I had to do it over again, I would skip this and just do the Walking Food tour since it covered a lot of the same history but with the added bonus of great food!

Explore Reykjavík

Reykjavík

Enjoyed walking around and checking out the area, including delicious cocktails at Tipsy!

Quality of Experience

Blue Lagoon Comfort Admission

Iceland

Perfectly timed to go straight to the Blue Lagoon from the airport. Luggage storage was easy to access and use. Transportation to and from the Lagoon was easy to use and staff very friendly. The Lagoon is so large that it’s easy to find a quiet place to sit and take it all in. I ate lunch at the Lava restaurant: one of the best mushroom soups I’ve ever eaten. Highly recommend.

Quality of Experience

All staff are very kind and helpful

As travel professionals ourselves, we approach every journey with high expectations regarding organization, authenticity, logistics, and overall guest experience. Our trip to Sri Lanka exceeded those expectations in every aspect.

The itinerary was thoughtfully designed, combining cultural heritage, nature, and local life in a balanced and well-paced program. From the impressive archaeological sites of Dambulla and Polonnaruwa to the iconic Sigiriya Rock Fortress, each experience was carefully scheduled to maximize enjoyment while avoiding unnecessary fatigue. The transition into the hill country, with its tea plantations and the spectacular scenic train ride, offered a beautiful contrast to the cultural triangle, while the Yala National Park safari and the historic atmosphere of Galle provided a perfect conclusion to the journey.

Operationally, the trip ran flawlessly. Transfers were punctual, coordination between activities was seamless, and the overall flow of the program demonstrated strong destination knowledge and professional planning. This level of execution allowed us to fully enjoy the destination without logistical concerns, something we particularly value as industry professionals.

A special recognition goes to our local specialist, Dhanushka, whose responsiveness, attention to detail, and deep understanding of traveler expectations ensured a smooth and personalized experience throughout. Communication was clear, adjustments were handled efficiently, and every service reflected genuine care and professionalism.

Sri Lanka stands out as a destination offering remarkable diversity within short travel distances, culture, wildlife, landscapes, and warm hospitality and this journey showcased it in an authentic and meaningful way.

We confidently recommend both the destination and the organizing team to travelers seeking a well-structured, high-quality travel experience delivered with professionalism and local expertise.

Monika planned an amazing trip for us!!! She was able to alter the itinerary on short notice when we were invited to hike with friends in another part of New Zealand. She was super attentive to our needs and planned days and lodging which fit our particular requests. Monika was available when the weather caused us to change plans and was at the ready any time we needed her. We cannot say enough good things about Monika and the kimkim process which enabled us to have the trip of a lifetime. We would highly recommend both Monika and kimkim for any future travel needs (fyi...we have used kimkim in the past always with similar happy experiences in diverse parts of the world).

Thank you Monika and kimkim. You will always be in our hearts.

Hotel Reviews

Edgewater Motel

Te Anau

This is a basic hotel with all that we needed. I would give it a 5 but some folks may disagree with me because it is not 'high-end'. We needed a room for 2 nights knowing we would use it only to sleep and do a final pack. It more than accommodated us. We had room to spread out, washer/dryer to help deal with soaked dirty clothing before packing for a 28 hour flight. It is a 10 minute or so walk from the grocery store, Subway, local movie theater (see the short documentary about the fjordlands). We were totally happy and had no complaints

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bella Vista Motel Wanaka

Wanaka

Clean, convenient, steps from all the restaurants we wanted to try and staff was super helpful and available

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean. Nothing super glamorous spotlessly clean

Fox Glacier Lodge

Fox Glacier

For us, this was all we needed but it is in an area where everything is basic so someone looking for 'glam' would not be happy. We loved the space, the nearby washer/dryer (much needed by this time in the trip), proximity to hiking trails and wonderful drives to scenic spots.

Authenticity & Character

Location

Staff

Answered every question and were super friendly

Cleanliness & Comfort

The room was clean, the bed a little soft but we did truly not care.

Lake Brunner Eco Lodge

Such a wonderful experience. The room was spacious, had a lovely lake view and the manager and her family added so much to the experience. This lodge is a little off the beaten path but what we were looking for and we loved chatting with other guests who added so much to our trip experience.

Authenticity & Character

Location

Some people might not want to drive off pavement but you would really be missing something.....

Staff

So so lovely to meet the extended family. Truly a memorable experience

Cleanliness & Comfort

Fable Christchurch

Christchurch

Right where you want to be to experience downtown

Authenticity & Character

Location

Staff

Staff was so so so helpful and kind

Cleanliness & Comfort

Lake Tekapo Holiday Homes - various properties

Lake Tekapo

Easy check in, spacious home with amazing views

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Headwaters Eco Lodge - Glenorchy

Glenorchy

Such a unique experience. We hope to return again. We cannot say enough wonderful words about the Eco Lodge.....

Authenticity & Character

Wanted to give this a 10 but it is not available!!!

Location

Staff

Cleanliness & Comfort

Millennium Hotel Queenstown

queesntown

Service and room were top notch. We needed to arrive early and they were so gracious and accommodating. Thank you to all of the staff at Millennium!!

Authenticity & Character

Location

Tiny walk into town but we actually preferred the quiet and rest of being slightly away to sleep but near to do activities

Staff

Cleanliness & Comfort

Activity Reviews

Walk the famous Milford track and cruise on Milford Sound

Te Anau

It was raining the day we did this BUT we learned that if it is not raining, the falls are not nearly as amazing. Our guide, Rob, was top-notch and we loved being able to walk a small part of the Milford Track and to see the Milford Sound up close.

Quality of Experience

Food

Lunch, if you choose, is bountiful and delicious....

Guides, Drivers and Staff

Transport

Te Anau Glowworm Caves

Te Anau

This tour is first off, something you will never see anywhere else. It is so well organized, very informative and the staff are totally engaged. We went at dusk and it was awesome!!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Cass Valley Backcountry Tour

New Zealand

What a hoot to go out with a real sheep/cow/deer rancher. Truly an authentic experience

Quality of Experience

Guides, Drivers and Staff

Transport

Basic jeep; loud noise if you sit in the back row.....

Drive from Queenstown to Glenorchy

New Zealand

Lots of gorgeous views

Thank you. I cannot speak highly enough of Kathrin, KimKim, and the whole experience from booking through to completion. All the details were covered, communication was constant and professional. I would recommend KimKim to anyone that wants a customized travel itinerary, with all the details looked after. It was a true pleasure.

Hotel Reviews

Hulbert House

Queenstown

We'll be back. A great location, with a very helpful staff. So much better than staying in a hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Every detail was tended to flawlessly.

Lakestone Lodge

Lake Pukaki

Our time at the Lakestone Lodge was amongst the very best highlights of our time in NZ

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms and common areas are cozy, but very comfortable.

Activity Reviews

Mt Cook half day Heli Hike

New Zealand

This experience was life-changing. An absolute must for anyone wanted to truly experience NZ's South Island.

Quality of Experience

Guides, Drivers and Staff

Transport

Christchurch Tramway Restaurant

Christchurch

What a great way to see the city!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

All of our guides and drivers were on time and did a great job of driving in a very mountainous country with narrow roads. Our guide to our visit to the cloud forest was very informative. We booked an optional night tour through our hotel. It was also excellent. You might consider adding that to your itineraries.
Our guide through the rain forest seemed to be in a hurry. This was a once in a lifetime visit for us. I would have liked to hear more about the flora surrounding us. All of our other guides had a lot to say about what we were seeing.

Hotel Review

Gran Hotel Costa Rica, Curio Collection by Hilton

San José

Excellent accommodations centrally located. Good food but expensive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Arenal Hanging Bridges Walk

Arenal/La Fortuna

Guide was in a hurry and really did not have much to say. I loved the rain forest walk. What a magical place.

Quality of Experience

Guides, Drivers and Staff

Transport

Mocha Tour: Chocolate & Coffee

Arenal/La Fortuna

Fun place. Caesar was a great presenter. He made it fun with his energy and command of the subject.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Safari Float on the Peñas Blancas River

Arenal/La Fortuna

We found this to be disappointing.

Quality of Experience

Guides, Drivers and Staff

Driving and promptness was fine.

Transport

Rafts were uncomfortable for anyone with back issues.

Cloud Forest Reserve Privately Guided Hike

Monteverde

Quality of Experience

Guides, Drivers and Staff

Very informative.

Transport

Private San Jose Walking Tour

San José

The guide was very knowledgeable. We enjoyed the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was wonderful and Fleur was amazing listening to the new ideas and making adjustments to the trip.
Her recommendations were perfect because the food tour, boat tour and windmill tour truly helped explain the history of the city and its growth.
I would book with Fleur again!
It was a so much fun visiting the lowlands.

Hotel Review

Singel hotel

Amsterdam

This hotel and staff were knowledgeable, the room was clean and nicely done. Very close to Amsterdam Central which is perfect when you want to explore beyond Amsterdam. The full breakfast was delicious each morning.

Authenticity & Character

The building is beautiful and the rooms are very clean.

Location

The closeness to Amsterdam Central was perfect only a few minutes walking.

Staff

The staff were knowledgeable with the area, helpful and friendly.

Cleanliness & Comfort

Room was spotless and very comfortable.

Activity Reviews

Amsterdam - Muiderslot Castle by public transport

Amsterdam

This was a great castle to visit with a mote. The gardens are amazing and this is a great place for kids. They have lots of adult and children activities that you can do and learn at the castle.

Quality of Experience

This was a lot of fun and the gardens are wonderful for adults and children.

Guides, Drivers and Staff

Very helpful

Transport

We took a train and a bus but it was easy to do

Amsterdam - Highlights of Dutch Food & History Tour (private)

The Netherlands

This food tour was amazing!! Our guide took us through a completely different area in Amsterdam and showed us the beauty and history of Jordaan. The real Dutch apple pie is made in the Brown Bar you start at. This is a must do when there!

Quality of Experience

This brings you to the real netherlands not a tourist attraction.

Guides, Drivers and Staff

The guide was amazing knowledge and you could see loved sharing the stories.

Transport

It walking at a very comfortable pace.

Amsterdam - Anne Frank House

The Netherlands

This is a true memorial to the people that lived in the annex. There are stairs so be prepared to climb, but it is 100% worth walking through.

Quality of Experience

Guides, Drivers and Staff

Transport

Haarlem - Windmill de Adriaan

The Netherlands

Peter our guide through the windmill explained how the netherlands increased the land with the use if windmills and moving water. It was also explained how the windmills in the time served many purposes, it really helped to understand the importance of windmills in the culture.

Quality of Experience

The view from the windmill and the history.

Guides, Drivers and Staff

Our guide gave is the tour in English and it was fun to learn and chat.

Haarlem -- Frans Hals Museum

The Netherlands

The paintings and other art on display were captivating.

Quality of Experience

Guides, Drivers and Staff

Amsterdam - Day trip to Haarlem

Amsterdam

The day trip to Haarlem was a step back in time. Sections of the city give the feeling of medieval times with the streets, shops and museums . You get a true sense of the period, but walk a few streets over and it a century later.

Quality of Experience

Guides, Drivers and Staff

People at the sites are helpful.

Transport

You can go from central station to central station. Bus is cheaper.

Amsterdam - Canal cruise (join in)

The Netherlands

Those Dam Boat Guys boat tour was fun! We laughed, learned history and really saw the various parts of the city. I loved the story of the bicycle with flowers 🌺

Quality of Experience

It was wonderful to laugh with talk with other passengers.

Guides, Drivers and Staff

Jan was terrific and had pictures and stories to share with us.

Transport

Boat was smaller and more intimate.

Amsterdam - Rijksmuseum

The Netherlands

In this museum there is so much you could do an entire day and if you are not into paintings there is still so much more you can see.

Quality of Experience

The museum has such beautiful history learning the history of the building and see the history inside.

Guides, Drivers and Staff

Polite and will help you locate the items you are interested in and map it with you when you are there.

Transport

Tram bring you right to museum square.

Amsterdam - Van Gogh Museum

The Netherlands

This experience walks you through Van Gogh and the other artists that were his friends. It truly lets you see him and his art differently.

Quality of Experience

Guides, Drivers and Staff

Transport

Tram takes you directly to museum square.

Amsterdam - Rembrandt House

The Netherlands

The items there some are authentic and to be able walk in history. There are interactive sections for adults and children alike.

Public transport pass Amsterdam

The Netherlands

This is a perfect card to help you get around on the public transport which is clean and enjoyable to ride.

Quality of Experience

All these run steady if you miss one the next is only a few minutes away.

Guides, Drivers and Staff

The drivers are very helpful in telling you where your stop is.

Transport

All public transport is clean and enjoyable to ride.

My wife and I went to New Zealand to celebrate our fortieth wedding anniversary and we had a fantastic trip! Michele was able to listen to what places and activities we were looking to experience and she was integral in helping us to accomplish those goals. The hotels were clean with friendly staff and transfers between locations went smoothly. We especially enjoyed biking through the wineries outside of Queenstown and the wine tasting trip via ferry to Waiheke Island. The overnight cruise in the Doubtful Sound was spectacular with great food and hospitality. Kayaking on Tasman Lake in the Mt Cook area and chipping and chewing on one -thousand year ice was sweet! I had beautiful day fly-fishing catching brown trout outside of Nelson. These were just a few of the amazing experiences we had traversing the countryside of New Zealand
We would certainly utilize Michele and KimKim's services for future trips and would highly recommend them!

The trip to Marrakesh was amazing. The walking tour guide Mohamed was brilliant.
Our driver Soufiyan who took us around is a good driver.
Our hike in the Atlas mountain with Latifa was very enjoyable.
She helped me a lot over the rough patches and climbs and really took good care of us.

Hotel stays at Marrakech and Essaouira was perfect.
The desert camp was good but felt a bit rough around the edges as I believe it was a newer property.