Kimkim Trip Reviews

4.8
Based on 17,518 ratings
Read 17,518 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great choices, perfect communication
Tanzania | Oct 15 - Oct 19, 2024

T
Theofanis O.
Greece | Reviewed on Oct 20, 2024
Everything went according to schedule. Communication was excellent and all arrangements were according to our expectations. Great selection of accommodation choices and the best guide to drive us to the national parks and explain everything about Tanzanian wildlife. Read more

Everything went according to schedule. Communication was excellent and all arrangements were according to our expectations. Great selection of accommodation choices and the best guide to drive us to the national parks and explain everything about Tanzanian wildlife.

Hotel Review
Arusha Planet Lodge
Arusha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Serengeti National Park Game Drives
Serengeti National Park Game Drives
Serengeti National Park
Serengeti National Park
Serengeti National Park
Serengeti National Park
 Ngorongoro Conservancy & Crater Tour
Ngorongoro Conservancy & Crater Tour
Ngorongoro
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Mwangi
Nicholas
Nicholas Mwangi
Local specialist in Nairobi | Replied on Oct 20, 2024

Many thanks Theofanis for your review.
We enjoyed hosting you for an amazing safari trip to Tanzania.
Hope to work with you again in near future.

Kimkim did a great job of finding us rooms th...
Italy | Oct 3 - Oct 13, 2024

Lynn
Lynn R.
San Diego, CA | Reviewed on Oct 20, 2024

Kimkim did a great job of finding us rooms that were very centrally located for walking and getting to the places we wanted to go to. All of the guides were exceptional. The pick ups were always on time and easy to locate. Maria hooked us up with Storywalking in Sicily and they did a great job and were very responsive This was my second trip using Kimkim and I have referred many people to them and plan on using their services again in the future.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 21, 2024

Ciao Lynn,
Thank you for your wonderful feedback! We're thrilled that me and my Storywalking ream helped make your trip so memorable :)
It's great to hear the centrally located accommodations and guides met your expectations, and that everything went smoothly.
We look forward to helping with your future adventures!

Best,
Maria Grazia & Storywalking Team

We had a fantastic time. The choices made by ...
Italy | Oct 7 - Oct 19, 2024

T
Toby F.
Ashburn, VA | Reviewed on Oct 20, 2024
We had a fantastic time. The choices made by Irene our agent were well matched to what we wanted. The tours were also excellent. The transfers were on time and friendly. We were very very pleased. Traveling by train was fine though one was cancelled last minute while the last one was quite late getting in. Nonetheless it was a good way to get to a lot of locations. I would say if I had to be critical that 1) City tours in both Rome and Sorrento would have given us a "grand view" we... Read more

We had a fantastic time. The choices made by Irene our agent were well matched to what we wanted. The tours were also excellent. The transfers were on time and friendly. We were very very pleased. Traveling by train was fine though one was cancelled last minute while the last one was quite late getting in. Nonetheless it was a good way to get to a lot of locations. I would say if I had to be critical that 1) City tours in both Rome and Sorrento would have given us a "grand view" we would have appreciated to have then struck off to the areas we liked the most. However, I know time was short. 2) The hotel in Venice while clean and comfortable, was overlooking the bus depot which was a bit of a buzz kill. 3) Because both trains were later heading to Rome and Venice, we had more free time in the previous cities which we thoroughly enjoyed. Felt like a bonus. The crowds were the worst part of this trip ( yes I know.. we added 2 more tourists to the mix ) and had I known it was going to be that crowded, I might have opted to move this trip to a later time, i.e., early Nov or late Nov. weather permitting.

Hotel Reviews
Hotel Olimpia
Venice

Our hotel room had the view of the bus depot so it was a little less charming than otherwise had expected. Room was very clean and staff was friendly. Breakfast was not great compared to the other 3 hotels and it was very crowded always. It was a 27 minute walk to the main square which was a bit long after an entire day of walking. We had gone back and forth on where to stay in Venice. Staying on the Grand Canal would have been too expensive I believe?

Authenticity & Character
The room was nicely decorated and looked very Venetian.
Location
A bit far from the main square and our room overlooked the bus depot.
Staff
They were friendly just busy a lot.
Cleanliness & Comfort
The room was very clean and neat.
Hotel della Signoria
Florence

Loved the chic and boutiquey feel of this hotel. It was super clean and very convenient for walking the city. The breakfast was great and staff were all friendly. The elevator was not always convenient to use (often busy) but we didn't mind walking the stairs.

Authenticity & Character
character was boutiquey, authentic to area. probably not so much. We didn't mind for all the other amenities.
Location
Perfectly located.
Staff
all good
Cleanliness & Comfort
Very clean and room was comfortable albeit small.
Hotel Le Clarisse al Pantheon
Rome

Very very clean. Room was strange in that it was L shaped and the a/c was in the furthest location from the bedroom so it took a long time to cool down. It was clean, however, and the staff were all friendly and helpful. Breakfast was good, too. Location was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A/C unit far from bed area so took a long time to cool off room.
Palazzo Guardati Hotel Sorrento
Sorrento

The room was clean and comfortable. The breakfast was good. The desk staff was business only, not particularly friendly. The location was great!

Authenticity & Character
Location
Able to walk everywhere easily.
Staff
Friendlier and more engaging with guests.
Cleanliness & Comfort
Activity Reviews
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

We had a wonderful guide. There was only ONE other couple of this tour ( possibly due to weather ) which made it more personal.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Prosecco Wine Tour from Venice
Private Prosecco Wine Tour from Venice
Venice

LOVED LOVED our guide Sebastian. He was fabulous and even took us on the less traveled path to our locations where the scenery and the lack of crowds was greatly appreciated. The wineries were wonderful too.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

The guide was wonderful. We were only 2 couples which was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This tour was also excellent. Our guide was fabulous and the areas she took us to were well worth it. Sienna was a disappointment as I had been there 26 years ago.. no real crowds then.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This tour was excellent. We had a fabulous guide and the locations she took us to were fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Again huge crowds at this time of year but our guide helped steer us away from them. He was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Our guide was great. The crowds were horrific though.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

This was cancelled so we had a private driver. It was expensive but excellent.

Quality of Experience
Guides, Drivers and Staff
Our driver was excellent.
Transport
Local specialist: Irene Lappa

Mariliza planned the perfect trip for us and ...
Greece | Oct 11 - Oct 19, 2024

Erica
Erica S.
Newark, NJ | Reviewed on Oct 20, 2024
Mariliza planned the perfect trip for us and made the entire process (from planning to arrival through departure) absolutely seamless! We had the same drivers helping us with pickup/drop off and it was so nice to not think at all about calling taxis or Ubers. Each of the tours felt like ones we would have chosen ourselves but without having to do all the research to make sure they were well reviewed and up to our standards. We had a great balance of guided tours/learning about local culture... Read more

Mariliza planned the perfect trip for us and made the entire process (from planning to arrival through departure) absolutely seamless! We had the same drivers helping us with pickup/drop off and it was so nice to not think at all about calling taxis or Ubers. Each of the tours felt like ones we would have chosen ourselves but without having to do all the research to make sure they were well reviewed and up to our standards. We had a great balance of guided tours/learning about local culture and relaxation/free time. During the trip Mariliza was so helpful with adjusting times if we wanted to leave a little earlier or later for activities. This was our first time leaving our trip planning up to a travel agent and we would absolutely do it again. We had a great trip - thank you so much!

Hotel Reviews
Cove Paros
Paros
Authenticity & Character
Location
Very walkable to Naoussa
Staff
Cleanliness & Comfort
Athens Capital Center Hotel-MGallery Collection
Athens

This hotel is great value, 5 star service and amenities but much lower nightly rate than some other nearby hotels

Authenticity & Character
Tasteful decor and clean, very modern
Location
Walkable to everything, awesome rooftop
Staff
Cleanliness & Comfort
Activity Reviews
Paros Highlights Tour
Paros Highlights Tour
Paros

We didnt know this was the same tour/agency as our Antiparos/boat tours but were so pleased to learn it was the same driver and tour guide! Nicole and Athanassios were great company, very knowledgeable, provided bottles of water, and because we were the only ones on the tour, took a stop to find some fun snacks and dropped us off at their recommendation for lunch, rather than returning to our hotel!

Quality of Experience
Guides, Drivers and Staff
Transport
Antiparos & boat tour around coast line of Despotiko
Antiparos & boat tour around coast line of Despotiko
Paros

This was such a great tour - our guide, Nicole, was so knowledgeable and it was great to have the driver so we could see so much more of the island in a short time

Quality of Experience
Guides, Drivers and Staff
Transport
It was so easy being able to just stay in the van while on the ferry!!
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Oct 21, 2024

Thank you, Erica!
It was such a pleasure working with you and designing your trip to Greece!
I hope I will welcome you again to our wonderful country!
Until then...take care!
Best regards Mariliza/AFEA TEAM

Our tour guides were wonderful! All were prof...
Galapagos Islands | Oct 4 - Oct 13, 2024

Marianna
Marianna M.
Dallas, TX | Reviewed on Oct 20, 2024
Our tour guides were wonderful! All were professional, knowledgeable, and very informative. We all learned so much about the islands and the creatures that inhabitate them.
It was truly a fabulous trip for my dear friend's birthday!
Read more

Our tour guides were wonderful! All were professional, knowledgeable, and very informative. We all learned so much about the islands and the creatures that inhabitate them.
It was truly a fabulous trip for my dear friend's birthday!

Hotel Reviews
Albemarle
Puerto Villamil

Amazing view & location! Our room was so pretty.

Authenticity & Character
Charming place with pretty rooms
Location
Right on the beach with a gorgeous view!
Staff
Very nice & helpful!
Cleanliness & Comfort
Very comfy, & clean!
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great location & lovely staff!

Authenticity & Character
Great staff & nice rooms!
Location
Super close to restaurants & great for walking around to explore the town.
Staff
Very helpful
Cleanliness & Comfort
Very clean & comfy
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 21, 2024

Hello Marianna,

Thank you for your wonderful feedback! We’re so glad to hear you and the group had a fantastic trip and that our guides were able to enhance your experience with their knowledge and professionalism. It’s great to celebrate a birthday in such a memorable way! We hope to welcome you back for more adventures soon!

Best!
Alvaro and Team

Trip was well paced, interesting and enjoyabl...
Greece | Oct 13 - Oct 19, 2024

S
Susan H.
Rancho San Diego, CA | Reviewed on Oct 20, 2024

Trip was well paced, interesting and enjoyable.

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 24, 2024

Dear  Susan,
Thank you so much for your 5-star review and your kind words !
I’m so happy to hear that you enjoyed everything and that we met your expectations.
As there are still so many places for you to experience, I am looking forward to working with you again in the future and welcoming you back to Greece soon !
Until then, take care !
Rebecca and the GrecianLux Team

We had an amazing Moroccan experience with Ki...
Morocco | Oct 12 - Oct 19, 2024

Paul
Paul D.
Ashland, CA | Reviewed on Oct 20, 2024
We had an amazing Moroccan experience with KimKim and Original Travels. We had originally planned our trip for October of 2023, but the earthquake had hit Marrakech just weeks before our arrival. Abdel was very kind and flexible and allowed us to reschedule at anytime within the next year.
Our trip started in Casablanca and looped through Rabat, Fes, the desert, and ended in Marrakech. Our driver Samir was excellent - always available and timely. He shared information about Morocco,...
Read more

We had an amazing Moroccan experience with KimKim and Original Travels. We had originally planned our trip for October of 2023, but the earthquake had hit Marrakech just weeks before our arrival. Abdel was very kind and flexible and allowed us to reschedule at anytime within the next year.
Our trip started in Casablanca and looped through Rabat, Fes, the desert, and ended in Marrakech. Our driver Samir was excellent - always available and timely. He shared information about Morocco, made activity and restaurants suggestions, and was very flexible with us-and kept us on a good schedule to see everything on our list.
The local guides that KimKim used were outstanding! Very informative and fun.
KimKim/Original Travels put together a seamless experience. I would definitely recommend them to anyone considering Morocco.

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou

Beautiful hotel, room was nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Amazing desert experience. Rooms are much more luxurious than I expected in the desert. Food was delicious and staff very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Great half day with local guide Hanna - she shared personal experiences that enriched our tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Beautiful landmark. A little crowded

Quality of Experience
Guides, Drivers and Staff
Local guide was not as friendly as all of our other guides
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

Another long drive - but walking in the Gorge made it all worth it,

Quality of Experience
Food
Good lunch at small, authentic restaurant
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

ATV in the dunes was a blast. Guides were fun and safe. Highly recommend!!

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

Our local guide was excellent- he really gave us an in depth look at the Nomadic life

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Long drive but our driver/guide Samir made stops at various sights in this beautiful landscape

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide Shareif was great. Spent a full day showing all of the sites in Fes. Tastes foods on the street, shopping - lots of fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 21, 2024

Hi Paul,

Thank you so much for your wonderful review! We’re glad to hear that you had an amazing experience in Morocco with KimKim and Original Travels.

We’re glad to hear that your journey—from Casablanca to Marrakech—was enjoyable, and that Samir provided you with excellent service, insights, and flexibility throughout your trip.

Thank you for recommending us! We look forward to welcoming you back to Morocco for more unforgettable experiences in the future.

Safe travels!
Ali

Magical Morocco
Morocco | Oct 12 - Oct 19, 2024

Siobhan
Siobhan C.
Calabasas, CA | Reviewed on Oct 20, 2024
We had an amazing journey through Morocco. Samir, our driver/guide cared for us excellently. His expertise made the trip seamless and enjoyable. We also had outstanding local guides. In Fez, Shariff, spent the entire day with our group sharing all of his knowledge of the magical city. In Marakesh, Hennah, took us on a walking tour through all of the winding streets of the Medina and even made us a dinner reservation at a beautiful rooftop restaurant. The highlight of our trip was our time... Read more

We had an amazing journey through Morocco. Samir, our driver/guide cared for us excellently. His expertise made the trip seamless and enjoyable. We also had outstanding local guides. In Fez, Shariff, spent the entire day with our group sharing all of his knowledge of the magical city. In Marakesh, Hennah, took us on a walking tour through all of the winding streets of the Medina and even made us a dinner reservation at a beautiful rooftop restaurant. The highlight of our trip was our time in the Sahara desert. Our experience in the desert surpassed all of our expectations. In summary, Kimkim organized a wonderful vacation for us.

Activity Reviews
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

We had an amazing time during this ATV tour. The views of the Sahara were absolutely breathtaking! The guides were super entertaining and the rides were so fun!!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We had an amazing day exploring Marakesh with our guide Hennah. She was extremely knowledgeable and open to sharing about her personal journey to becoming a tour guide. We highly recommend her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide, Shariff, was amazing! He was very knowledgeable and made the tour interesting and fun. Fez is a magical city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 21, 2024

Hi Siobhan,

Thank you so much for your wonderful review! We’re glad to hear that you had an amazing journey through Morocco and that Samir, along with our local guides Shariff and Hennah, made your experience seamless and enjoyable. It’s great to know that you appreciated their expertise and the personalized touches, like the dinner reservation at the rooftop restaurant.

Thank you for choosing us to organize your vacation, and we hope to welcome you back to Morocco in the future!

Best regards,
Ali

Chris & Maria - Prompt and Thorough! Easy To Work With!
Italy | Sep 28 - Oct 12, 2024

Millie
Millie T.
Singapore | Reviewed on Oct 20, 2024
Chris has been very pro active and responsive throughout our Italy trip although the initial engagement was for Greece vacation. Overall trip is well paced with no major required. He has been thorough from pre sales to post sales. Although Chris is based in Greece, together with his counterpart - Maria in Italy, both have been prompt on updates, advise on to do with special mentioned regards the Trenaline train delayed for 4 hours, our pre booked business class seats been hijacked. Very... Read more

Chris has been very pro active and responsive throughout our Italy trip although the initial engagement was for Greece vacation. Overall trip is well paced with no major required.

He has been thorough from pre sales to post sales.

Although Chris is based in Greece, together with his counterpart - Maria in Italy, both have been prompt on updates, advise on to do with special mentioned regards the Trenaline train delayed for 4 hours, our pre booked business class seats been hijacked. Very much appreciative for your on the toes in handling the situations.

The original planned Hotel Roma was reported with leaking issues, we were arranged to another boutique hotel.

Only feedback is room Accomodation request would be better accomodate as most of the rooms were partitioned, with rooms facing the streets.

Will definitely engage Chris again if we were looking for Greece holiday.

Hotel Reviews
Hotel Locanda Vivaldi

Location is just min walk to tourist attractions, right by the pier. Room is clean. Service is excellent. Nice roof top bar for chilling.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Borgo Antico Como
Como

Clean and modern. Quiet even though facing the street.

Authenticity & Character
Quiet.
Location
Quiet. Away from crowd.
Staff
Helpful to provide us extra hangers.
Cleanliness & Comfort
Love the bright, clean room. Updated shower bath with jet for the back.
Bettoja Hotel Mediterraneo
Rome

Location is conveniently located with min walk to Roma terminal. It is also walkable to tourists attractions, shopping, eateries etc. City bus tour just round the corner. Nostalgia Room is spacious but lots of mosquitoes (think season not right in between Summer to Autumn). Elevator takes forever.

Authenticity & Character
Old school.
Location
Roma terminal. Shopping. Tourist attractions.
Staff
Nothing to comment. The phone instructions to call for housekeeping is not tourist friendly.
Cleanliness & Comfort
Lots of mosquitoes.
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 23, 2024

Dear Millie & Gerard,

Thank you for your detailed overview and feedback regarding your trip and the quality of service provided. Myself and Maria were happy to help on the spot wherever needed. I look forward to planning your next vacation in Greece!

I wish you both a wonderful fall season ahead. All the best and safe travels!

Kind regards,
Chris

Everything was so perfect..
Norway | Oct 5 - Oct 13, 2024

Kristin
Kristin C.
San Jose, CA | Reviewed on Oct 20, 2024
Everything was so perfect. The details were all taken care of from transfers to dinners. Our hotels were exactly to the level we wanted- nice but not over the top. Our local contact was easy to communicate with. Our tours were awesome and just like we wanted. It was nice to have a travel agent they actually listened to what we wanted! Thank you! Read more

Everything was so perfect. The details were all taken care of from transfers to dinners. Our hotels were exactly to the level we wanted- nice but not over the top. Our local contact was easy to communicate with. Our tours were awesome and just like we wanted. It was nice to have a travel agent they actually listened to what we wanted! Thank you!

Hotel Review
Lofoten BaseCamp
Leknes

Great little cabins in a perfect location for exploring the islands. Check- in was easy. The views were awesome. Would highly recommend. Only suggestion would be paper towels in the kitchen.

Authenticity & Character
Location
Great “base camp” for everything- only about 1 hour to most places you’ll want to go.
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Oct 23, 2024

Dear Kristin,
Thank you so much for this amazing feedback!
I'm truly delighted to hear that you had a fantastic time with the activities and accommodations we suggested for you!
We’d love to welcome you back whenever you’re ready—it was truly a pleasure working together with you!
Safe travels, and thanks again for choosing us!
My very best,
Mar

Skip the Line Tours of Versailles are a scam....
France | Aug 10 - Aug 19, 2024

Joseph
Joseph S.
North Atlanta, GA | Reviewed on Oct 20, 2024
Skip the Line Tours of Versailles are a scam. It wasn't skip the line as advertised. Instead, we waited j line for 45 minutes and were given barely any time to enjoy the day. Most of the days we enjoyed were booked entirely in our own. Read more

Skip the Line Tours of Versailles are a scam.

It wasn't skip the line as advertised. Instead, we waited j line for 45 minutes and were given barely any time to enjoy the day.

Most of the days we enjoyed were booked entirely in our own.

Activity Review
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

This wasn't skip a line. I want a refund. A complete scam, I should have just used the Paris transit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 29, 2024

Hello,

Thank you for sharing your feedback about the Versailles tour—I’m genuinely sorry to hear it didn’t meet expectations. Waiting in line that long must have been frustrating, especially after planning for a seamless experience. I’ll look into this with the provider to better understand what happened.

In the meantime, I’d love to hear how the rest of the trip went. How did you find the dinner cruise on the Seine and the pastry tour? Was the transport and accommodation to your liking as well?

Thank you again for your feedback—it helps us improve each experience!

Warm regards,
Sebastian

Easiest trip I ever planned thanks to Kelly !
Thailand | Oct 7 - Oct 15, 2024

Jim
Jim M.
Atlanta, GA | Reviewed on Oct 19, 2024
This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to... Read more

This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to us, even though he may have done them hundreds of times. He had good suggestions for breaks and lunch and my favorite was the temple tour and the “ sleeping Buddah” . The railroad market was also unique and exciting. But without the “cog in the wheel”
( Kelly) nothing would have come together as smooth and effortless as this vacation did. Many thanks , Kelly. I feel I’ve made a friend for life with you and any trips to Asia in the future will definitely include you as the “ specialist “. Highly recommended company and if it’s Thailand you’re interested in, you want Kelly on your team. 🙏🙌🌹

Hotel Reviews
Best Western Premier Bangtao Beach Resort & Spa
Phuket

This is a swimmers paradise with 3 pools and the beach. The room was clean and comfortable. The breakfast buffet was unbeatable and we chose to walk the beach at night to the various restaurants on the beach adjoining the property. The front desk was exceptional and helped us print boarding passes and change money. There’s a small 7-11 store across the street for room snacks as well as a pharmacy which I needed . Thai massage is a by the pool too. We only spent 2 nights so it was perfect for our needs, if you’re looking for nightlife , you may want something closer to town. Beautiful views and clean property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaranth Suvarnabhumi Hotel
Bangkok

We only had one night here but surprisingly for an airport location, this was a classy hotel . We didn’t have much time here but what we experienced was excellent. We had a great dinner and drinks in the hotel restaurant and the room was quiet and clean and had all we needed. The airport shuttle was a big bonus and they ran on time and we arrived in plenty of time for our flights. Highly recommended it , especially if you’re flying out the next day .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maitria Hotel Sukhumvit 18
Bankok

Good location for walking to shop and many restaurants in the area. The employees were friendly and professional and we loved the pool on the roof too. A comfortable stay with no problems .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 21, 2024

Dear Jim,

Thank you so much for your kind words! We're thrilled to hear that your trip was so seamless and enjoyable. It's my great pleasure to assist you every step of the way and make your experience stress-free. We're also glad you enjoyed the tours with Nick and found the unique sights like the sleeping Buddha and the railroad market to be highlights of your journey. Your recommendation means the world to us, and we look forward to helping you plan future adventures in Asia. Thank you again for choosing us, and we can’t wait to assist you on your next trip 🌟.

Warm regards,
Kelly

October in Switzerland!
Switzerland | Oct 5 - Oct 12, 2024

Holly
Holly H.
Wake Forest, NC | Reviewed on Oct 19, 2024
We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend! Read more

We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend!

Hotel Reviews
Central Plaza Hotel
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Krebs Interlaken
Interlaken
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We were told the air conditioning in our room wasn't operable because it was October. We kept the windows open to help lower the temperature, but since the hotel is located in the heart of the city, at times it was noisy.
Hotel Monopol Lucerne
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Highly recommend. Monika with Best of Switzerland Tours was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Holly and Mackenzie, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly...
Read more

Dear Holly and Mackenzie,

Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly appreciate your recommendation and hope to work with you again in the future!
Warm regards and take care,
Clothilde

This is our second trip booked through KimKim...
Switzerland | Oct 7 - Oct 12, 2024

Martha
Martha F.
Norfolk, VA | Reviewed on Oct 19, 2024
This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed...
Read more

This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed our hiking guide, Marta
Our accommodations in Interlaken was very nice.
I will likely return to KimKim for our next trip as our first trip (Italy) with you was perfect and Irene , our specialist truly spoiled us and set the bar!

Hotel Reviews
Hotel Glockenhof
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Du Nord
Interlaken

Very nice staff. Very clean. Great Location and excellent breakfast

Authenticity & Character
Location
Views, relatively quiet and close to train station as well as shops
Staff
Cleanliness & Comfort
Activity Reviews
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Switzerland

This was cancelled the day before our arrival by tour company. We would have had to pay double to proceed with similar tour

Time at leisure in Interlaken!
Time at leisure in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to...
Read more

Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to know that you’re considering KimKim for your next trip!
Thank you once again for your understanding and support. I look forward to the possibility of planning your next journey!
Warm regards,
Clothilde

We had a wonderful vacation in Portugal. Pedr...
Portugal | Oct 5 - Oct 15, 2024

K
Kalpana M.
Los Angeles, CA | Reviewed on Oct 19, 2024
We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro! Read more

We had a wonderful vacation in Portugal. Pedro and his team made our vacation truly memorable. They planned a great itinerary for us based on what we wanted to do and would update us every day. The hotels that were booked for us were all outstanding as were the local guides and drivers. Thanks Pedro!

Hotel Reviews
MouraSuites Hotel
Largo da Porta de Moura, 7000-647 Évora, Portugal

Great location and gorgeous hotel. Beautifully restored. Excellent restaurant in the hotel which was especially appreciated when it was raining heavily the night that we arrived.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto

Centrally located and beautiful hotel. Room was small but well appointed and comfortable. Friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Avenida Liberdade
Lisboa

Great location and beautiful hotel. Wonderful breakfast and very helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 21, 2024

Dear Kal,
Thank you so much for your review. I am so glad to hear you had such a wonderful time in Portugal. It is great that we were able to tailor the experience to your preferences and that you appreciated our daily check-ins.
You support is super appreacited :)
Your friend in Portugal - Pedro

We could not have been more fortunate then to...
France | Sep 24 - Oct 13, 2024

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 19, 2024
We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had...
Read more

We could not have been more fortunate then to have Sebastian as our travel specialist.
He composed a perfect schedule for our trip to France.
At each location we had comfortable accommodation in the center of the action. Easy access to all the popular sites.
At each city we had at least one tour led by knowledgeable and personable tour guides.
Not only sharing their insights and facts of a particular area but also their own personal stories of their connection to that area.
We also had a good amount of time on our own to “get lost” in each city. Some thing I really enjoy, especially when we have GPS to guide us and Goggle Translator to help when we needed.
Paris. Nice, Marseille, and Bordeaux were wonderful but the biggest surprise was the small, quaint city of Amboise.
Train travel was easy to navigate and gave us time to relax and see the changing countryside.
Again, had a great vacation and thank Sebastian for making all this possible.
Neil

Hotel Review
L'Hôtel Particulier
Bordeaux

Supprisingly nice hotel that at one time must have been a grand chateau. The rooms were odd but added to the character of the place. Right in the middle of center city Bordeaux. Pleasant staff. Good breakfast. Tons of restaurants and bars filled with people that enjoyed the area as much as we did.

Authenticity & Character
Location
Right in center city Boudreaux
Staff
Cleanliness & Comfort
Activity Review
2-hour walking tour
2-hour walking tour
Marseille

I loved Marseille I loved the action around the Harbor area and especially the wonderful seafood restaurants. Our tour guide was terrific. Made us feel at home and comfortable with the city. Shared not only the facts of the area but also his personal experiences in Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 23, 2024
Hi Neil, Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems! It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or... Read more

Hi Neil,

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your trip and that the itinerary suited your style of travel. It was a pleasure helping you explore France, and I’m especially glad to hear Amboise was such a pleasant surprise for you—that’s the magic of those hidden gems!

It sounds like you found the perfect balance between guided experiences and independent exploration, which is exactly what I hoped for. If you ever decide to explore more of France (or anywhere else), I’d be delighted to assist again.

Wishing you many more adventures ahead!

Best regards,
Sebastian

Attention to Details by the Kim Kim Staff (Andrea and Giulia) was Excellent
Italy | Oct 4 - Oct 16, 2024

DeMarie
DeMarie I.
Denver, CO | Reviewed on Oct 19, 2024
Thank you, Andrea and Giulia, for the excellent service you gave us in setting up our vacation to meet our desires of what to see on our 2 weeks in Italy. Your choice of hotels was wonderful in that they were close to the heart of the cities and were lovely accommodations. The arrangements for drivers was extremely helpful, also. And thank you for going out of your way to rebook our train reservations when Trenitalia went on strike. The Frecciarossa is a great ride and so fast! We... Read more

Thank you, Andrea and Giulia, for the excellent service you gave us in setting up our vacation to meet our desires of what to see on our 2 weeks in Italy. Your choice of hotels was wonderful in that they were close to the heart of the cities and were lovely accommodations. The arrangements for drivers was extremely helpful, also. And thank you for going out of your way to rebook our train reservations when Trenitalia went on strike. The Frecciarossa is a great ride and so fast!

We loved the several private tours that you arranged as the tour guides were outstanding in their knowledge and hospitality. The small group tours at the Doge’s Palace & St. Mark’s Basilica along with the tour of the islands of Murano and Burano, the wine tour of Tuscany and the Rome’s Colosseum, & Forum were also incredible. The small tours gave us a chance to meet other lovely folks from around the world. The boat ride to the Isle of Capri was breathtaking and we thoroughly enjoyed our day on Positano. You also gave us enough free time to shop and wander on our own which we much appreciated.

Grazie, again for setting up a dream vacation. We certainly will recommend your services to others.

Hotel Reviews
Navona Essence Hotel
Roma

This small hotel is off of a Piazza that sets up an open air market each day and there are restaurants and shopping there, also. It is down a narrow cobblestone alley/walkway. I know if you are from the US, you may have a little trepidation about these narrow alleyways but this is the norm in Rome. There are shop fronts along these along with service entrances. These are also dimly lit at night, but we never felt unsafe. Many people walk along these routes. Be aware that the taxi would not come down the narrow street and left us off on the main street and then we had to pull our suitcases down to the hotel. Our private driver when we left the hotel managed to get closer to the hotel, but he still had to pull our luggage down the narrow street. The hotel is convenient to a lot of shops and eateries.

Authenticity & Character
Very small hotel, which is nice in many ways.
Location
Good location to many shops and plenty of restaurants.
Staff
Very helpful.
Cleanliness & Comfort
Very clean. The room we had, had about three steps up and then three steps down to get into the room. You might need to check that out if you are elderly or have trouble lifting your suitcases. I don’t think all the rooms are like that, so maybe just ask prior to booking.
Hotel Floridiana
Amalfi

Lovely small hotel. Two entrances with one having an elevator so you don’t have to lug your suitcases up a lot of stairs! Clean and the room we occupied had a shower that could fit 10 people! 🤣 The hotel is extremely convenient and but a few steps away from the street that has all the restaurants and shopping but is very quiet. It’s about a 3 min. walk to the jetties where you catch the ferries to Isle of Capri, Positano, Sorrento, etc. for day trips. There’s a small beach to dip your toes into the Mediterranean. Also, they have a laundry service that is quick and reasonable.

Authenticity & Character
Sweet, small hotel.
Location
Excellent location.
Staff
Very helpful.
Cleanliness & Comfort
Very clean.
Ca' Pozzo Inn
Venice

Lovely little hotel. Not that hard to find, but you need to keep an eye out for its entrance which is off the street and down a little alleyway. It has a security gate with a code. Room is small but serviceable. Only issue we had was the beds sit on a wooden platform and you can easily wack yourself in the shins! Our room had a lovely private courtyard. The hotel is very close to a water taxi stop which is very convenient.The breakfast is very good.

Authenticity & Character
Like a little designer hotel.
Location
Staff
Very helpful.
Cleanliness & Comfort
Clean, small but very serviceable for our needs.
Hotel Pendini
Florence

The Hotel Pendini is located just off the Piazza della Repubblica and close to many sites. It’s a lovely old hotel with a lot of atmosphere and decorated with antiques. The breakfast is outstanding, and the front desk staff very helpful. The room was small which is pretty standard in Europe, but the bathroom was roomy. Even though our room faced a busy street, when the windows were shut, it was very quiet.

Authenticity & Character
Decorated beautifully.
Location
Just off a very large Piazza with lots of restaurants and shopping.
Staff
Very helpful.
Cleanliness & Comfort
Only negative was we stored our suitcases under the beds, and I think the maid staff had not cleaned the floors under the beds in quite a while.
Activity Reviews
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

If I could give 10 stars, I would. We took a private tour and our guide (MP) was amazing. Her knowledge made our walk through the Vatican so rich in understanding the history of the beginnings of Christianity. Her descriptions of the statues, paintings, tapestries and painted maps that lined great halls was outstanding. She reviewed the frescoes of the Sistine Chapel before we went in (since you cannot speak or take photos in the chapel) which was so informative so we were not only able to admire the glorious masterpieces but understand the symbology behind them. St. Peter’s Basilica is beyond description. Nothing can prepare you for it’s splendor.

Quality of Experience
Skip the line. After seeing how long the lines were, we were so glad we did this.
Guides, Drivers and Staff
Our guide was primo. They have to study for well over a year and take an exam, so you get an in depth tour.
Transport
We walked, but there’s lots of transportation in the city to get you there.
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

The lines to get into the Vatican are extremely looooong if you are just winging it. Would HIGHLY recommend getting a skip the line ticket, even if you don’t do a tour.

Quality of Experience
Fantastic
Guides, Drivers and Staff
Excellent.
Transport
Walked from our hotel (30 minutes away). Google maps is without a doubt one of the best things Google has done.
Colosseum and Roman Forum - small group guided tour
Colosseum and Roman Forum - small group guided tour
Rome

One of the highlights. The photos you see in the magazines will never give you the full picture of how colossal this ruin is. Our guide was excellent in taking us to the perfect spots and explaining what actually happened there. The Forum so very interesting as well. The views from Palatine Hill were spectacular. The Forum is not to be missed.

Quality of Experience
The tour was so excellent , the time flew by. If you can, it’s worth doing the skip the line tours everywhere. It doesn’t mean you won’t stand in line, but those lines move very quickly. And if you take a scheduled tour, be sure to be on time. They have a specific time the tour must enter and go through the security checks. They cannot wait for stragglers.
Guides, Drivers and Staff
Our tour guides go through a lot of training and have to pass an exam. Therefore, they are extremely knowledgeable so you get your money’s worth in information.
Transport
We walked there, but there is plenty of public transportation.
Evening walk in Rome: twilight guided stroll - small group
Evening walk in Rome: twilight guided stroll - small group
Rome

It was a fun gelato tasting tour. We got to sample some yummy stuff and then proceeded along taking in the sites. Rome is crowded even when it’s supposedly a little off season. The unfortunate part was that 2025 is a Jubilee year and many of the fountains were covered with scaffolding for spiffing up in anticipation of the Jubilee. The Pantheon is a must see. We saw Trevi Fountain but there was no water in it, so no tossing of the coins. We also walked to the Spanish Steps. There again, extremely crowded. However, that should not deter one from going. It’s still an amazing city to see.

Quality of Experience
The city is amazing everywhere you look. It’s a city built on an ancient city with excavation going on all around.
Guides, Drivers and Staff
Tour guides were so knowledgeable and friendly.
Transport
Lots of walking but there are plenty of taxis if you prefer.
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

Wow. The Amalfi coast is stunning. The day we went to Capri, the Mediterranean was very choppy, but that didn’t stop us. We took a small tender out to the larger cabin cruiser and then toured the coastline of Amalfi and Positano before heading out to Capri. Capri, like Positano is steep and there is a lot of walking uphill if you want to get away from the beachfront areas. Well worth the climb for the marvelous views.

Quality of Experience
The boat captain was very skilled in getting us on and off in rough seas.
Guides, Drivers and Staff
Transport
Excellent.
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence

Truly amazing how close the Tuscan region is to the heart of Florence. The landscape is picturesque and winding. Vineyards are generational and well run.

Quality of Experience
The friendliness of the vineyard staff.
Food
Excellent
Guides, Drivers and Staff
Excellent tour driver.
Transport
Comfortable vans
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence

It was raging cats and dogs, so even though we had skip the line tickets for a specific time, everything was running late. Was it worth the wait and chill? Absolutely!

Quality of Experience
Nothing can prepare you for how beautiful David is in person.
Guides, Drivers and Staff
Transport
Florence is easy to navigate.
Cathedral, Baptistery, Giotto Bell tower and Brunelleschi Dome entrance ticket
Cathedral, Baptistery, Giotto Bell tower and Brunelleschi Dome entrance ticket
Florence

What a magnificent cathedral. Photos just don’t do it justice.

Quality of Experience
We had an excellent private tour while in Florence. It is a stunning city.
Guides, Drivers and Staff
Transport
Easy city to get around.
Murano and Burano group tour
Murano and Burano group tour
Venice

We saw a glass blowing demonstration and went to the museum. Spectacular glass work. We really loved Burano. In fact, our guided tour allowed for a quick demonstration of the dying art of lace making and the a short period for lunch. We decided to not go back with the tour and spend the rest of the day having a leisurely lunch, shopping and snapping photos of the wonderfully brightly painted houses. Came back on the last ferry of the day.

Quality of Experience
So much fun to see a very different environment.
Guides, Drivers and Staff
All very accommodating.
Transport
Wild ride from the airport to our hotel on a small water boat. Sea was choppy!
Hidden Venice
Hidden Venice
Venice

Venice is a crumbling city of amazing beauty. The canals are its streets and so very different from other cities. It has its own charm like no other. Venice has an amazing water taxi system to get you from point A to point B.

Quality of Experience
Venice is so very different from most cities. It is fascinating to discover how it was built and why it still stands. Sad part is many are moving out to live in more modern buildings, which is having a detrimental affect on the city’s repair.
Guides, Drivers and Staff
People are friendly and try to accommodate visitors.
Transport
Plenty of ways to get around the city.
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 21, 2024

Dear DeMarie,
thank you very much for your your wonderful and super-kind words! It was a true pleasure for us to organize your from the very beginning, and we couldn't be happier that it fully satisfied your wished and expectations! Thank you always for sharing so many beautiful pictures with us: it is always very special for us to have the chance and privilege to share the special moments you live in your vacation!
All the best from your Italian friends!
Giulia and Andrea

General comments on island traverse
Iceland | Sep 27 - Oct 7, 2024

A
Al H.
North Atlanta, GA | Reviewed on Oct 19, 2024
Overall a wonderful experience; but my fun was inhibited by a very sore knee. I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more. Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing. The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me... Read more

Overall a wonderful experience; but my fun was inhibited by a very sore knee.

I would have preferred less stops and staying longer at a destination in order to explore the local area and relax a bit more.

Vik was really neat, but windy ! The hotel we stayed at was very nice and the landscape in the area was amazing.

The geodesic dome was less than impressive and I would not recommend that. Lack of heat caused me to get the chills several times over the evening, resulting in me getting a cold. Luckily the end of the trip!

Maybe a better reference for the summer.

The costs of everything was unexpected.; shame on me for not understanding that ahead of the trip. I must say that the food was better than anticipated !

Hotel Reviews
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Keflavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Golden Circle Domes
Authenticity & Character
Location
Cleanliness & Comfort
Hotel Vík í Mýrdal
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kvosin Downtown Hotel
Reykjavik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Dog Sledding
Iceland

Best experience on trip.

Quality of Experience
Guides, Drivers and Staff
Hosts were outstanding.
Transport
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Reykjavik Food Walk
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Hard to rate a walking experience 😝
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 21, 2024

Thank you for your review Al, and it's great to hear that you had a fantastic time in Iceland.

Sorry to hear about the Golden Circle Domes—next time, we'll request additional heating from their staff, if we even decide to book with them again.

Best of Vietnam and Siem Reap,Cambodia
Vietnam | Oct 3 - Oct 17, 2024

Ricky
Ricky B.
Los Angeles, CA | Reviewed on Oct 19, 2024
After months of planning travel to Vietnam and Siem Reap,Cambodia .I decided to go through kimkim travel.It was a decision I was glad I made after all was said and done.My trip was a wonderful experience.Doris Bui was my travel consultant .She provided consistent valuable information prior to the trip.If I had questions ,Doris always responded in a timely manner.I really didn’t expect the trip would exceed my expectations but it did !The itinerary that we set up allowed me to see the... Read more

After months of planning travel to Vietnam and Siem Reap,Cambodia .I decided to go through kimkim travel.It was a decision I was glad I made after all was said and done.My trip was a wonderful experience.Doris Bui was my travel consultant .She provided consistent valuable information prior to the trip.If I had questions ,Doris always responded in a timely manner.I really didn’t expect the trip would exceed my expectations but it did !The itinerary that we set up allowed me to see the highlights in the cities I visited .I was also pleased with the hotels selected for me.Two stops I particularly enjoyed was the Can Tho ecolodge .It was a beautiful tropical setting.Great for relaxation .Another was the Metta Spa and residence in Siem Reap.Having the transportation and guides to make my trip easier was a key element for me!I wanted a trip free of headaches !I needed the expertise of those who know the country.I found them with kimkim.All the guides I used were friendly and informative.The Swan cruise along Halong Bay was another favorite of mine.Beautiful scenery with excellent dining.It was nice to have flexibility within the itinerary as well!Kimkim will set up a basic itinerary for you and you can customize to your preferences .As a solo traveler ,this was ideal!

Hotel Reviews
Metta Residence & Spa
Krung Siem Reap Siem Reap

Beautiful setting !Very attentive service !

Authenticity & Character
Lush green setting with a real tropical jungle feel !
Location
Need a ride to go to pub street.Hotel has tuktuk there but it stops at 8:00 pm
Staff
Attentive and friendly
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho

Just loved the setting here !Tropical feel with tremendous woodwork in the cottages !

Authenticity & Character
T
Location
Its secluded.This is not a resort if your preference is the nightlife!!!!!
Staff
Cleanliness & Comfort
Yes the property is meticulous !It’s great to just relax here! No television !
Eden Star Hotel & Spa
Ho Chi Minh City
Authenticity & Character
Location
It was close to areas I wanted to visit
Staff
Cleanliness & Comfort
Swan Cruise

Great staff.Liked Kent’s enthusiasm !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A little hot in the bedroom .Air conditioning just ok
MK Premier Boutique hotel
Hanoi

A little noisy at night.Good location ,good breakfast brunch .

Authenticity & Character
Location
Old quarter
Staff
Cleanliness & Comfort
Hai An Beach Hotel
Da Nang

Nice new modern hotel with ideal location across from the beach !

Authenticity & Character
Location
Staff
Very friendly from the time I entered the hotel
Cleanliness & Comfort
Activity Reviews
Can Tho - Cai Rang Floating Market - Cycle to Local Villages - Transfer back to Ho Chi Minh
Can Tho - Cai Rang Floating Market - Cycle to Local Villages - Transfer back to Ho Chi Minh
Can Tho

The Floating Market was an incredible experience. I absolutely loved it. It felt like being on a floating island. The hustle and bustle of the market were exciting and unique.

Siem Reap - Explore Angkor Complex Temples
Siem Reap - Explore Angkor Complex Temples
Siem Reap

This was the highlight of my adventure !!!Mr. Sophea provided expert knowledge of the complex !!Its hard to comprehend the level of man and animal power to build these structures !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Da Nang - Ba Na Hills - Golden Bridge- Da Nang
Da Nang - Ba Na Hills - Golden Bridge- Da Nang
Da Nang

Ms. Thuy was my guide.She was friendly and informative.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 24, 2024

Dear Ricky,

Thank you so much for sharing your wonderful experience! It was a pleasure working with you to plan your trip to Vietnam and Cambodia. I’m thrilled that everything exceeded your expectations and that you enjoyed the itinerary, accommodations, and the flexibility we provided.

Thank you so much again for choosing us and for always being such a friendly and positive client. Wishing you all the best in life!

We are always here and hope to welcome you back for another adventure in the future!

Best regards,
Doris Bui

Beautiful Beach on Naxos Island
Greece | Oct 1 - Oct 10, 2024

Sandra
Sandra K.
Newark, NJ | Reviewed on Oct 19, 2024
we toured the Parthenon/Acropolis with Faye in Athens and she was great!
enjoyed culture and food tour on Naxos Island with Katia.
In Santorini, the katamaran sunset cruise was amazing with Yanni, Yanna and Panos, our crew. food was delicious, sites and swimming in the Agean Sea was so delightful.
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we toured the Parthenon/Acropolis with Faye in Athens and she was great!
enjoyed culture and food tour on Naxos Island with Katia.
In Santorini, the katamaran sunset cruise was amazing with Yanni, Yanna and Panos, our crew. food was delicious, sites and swimming in the Agean Sea was so delightful.

Hotel Reviews
Agali Houses
Firostefani 00

The room was so modern and beautiful and had a large patio overlooking the other islands and caldera. The hotel/rooms were built on the side of the cliff so there were many steps. The pool had a beautiful view and there was a bar where you could also order lunch type meals. Food/drinks were great and Chris, the bartender, provided excellent service. Breakfast was also included and very good.

Authenticity & Character
The amazing view and sunsets
Location
at the top of the cliff, there were many nice restaurants and shops. The steps from our room to the top of the cliff were many and difficult for us due to our age. If you took your time and rested when needed, it was manageable and worth staying there.
Staff
The staff was so accomodating and, thankfully, carried our suitcases down to our room and up the steps when leaving.
Cleanliness & Comfort
everything was spotless. Bed was very comfortable.
Ippokampos Beachfront Hotel
Naxos

Our room had a patio overlooking the beach and Mediterranean Sea. Room was very clean and fresh. Ate breakfast (included) outside everyday right on the beach and by the water. Food was delicious.

Authenticity & Character
The architecture of the bldg and the rooms were so bright and sunny. loved sitting on the balcony and watching the sunset.
Location
great location right on the beach, shops and restaurants within walking distance.
Staff
The staff at hotel and restaurant were exceptional!
Cleanliness & Comfort
The room was immaculate and beds so comfy. I'm missing Naxos Island already
Plaka Hotel
Athens

Immaculate room with balcony. Very comfortable, felt like home. Included a delicious breakfast. Rooftop bar and restaurant with views of the Parthenon. Had one of the best meals of my trip at this restaurant.

Authenticity & Character
The way the room was decorated. It didn't feel like a motel room but like you were staying at a friend's house. very warm feeling and inviting
Location
There were shops and restaurants where the hotel was located and within walking distance to the Parthenon.
Staff
everyone at the hotel provided excellent service
Cleanliness & Comfort
beds were comfy, bathroom updated and impressed by the cleaniness
Activity Review
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

a lot of steps but worth it. tour guide was very informative and fun. Enjoyed the Acropolis Museum and all the stories about the Gods and Goddesses.

Quality of Experience
faye, the tour guide, took more time than alloted to finish the tour. We appreciated that!
Guides, Drivers and Staff
guide was great
Transport
no transport... we walked from the hotel
Local specialist: Chris Leontopoulos

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