Kimkim Trip Reviews

4.8
Based on 16,439 ratings
Read 16,439 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

I couldn’t have asked for a more well thought...
Italy | May 25 - Jun 4, 2025

Erin
Erin J.
Okolona, KY | Reviewed on Jun 12, 2025
I couldn’t have asked for a more well thought out itinerary! Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect. We were able to soak up every moment thanks to the intentional planning of Caterina and the whole KimKim team. Shout out to Francesco for greeting us with a big smile upon arrival and for being available with helpful info when needed! Read more

I couldn’t have asked for a more well thought out itinerary! Caterina took care in planning both where we stayed, as well as what was planned each day, making the trip pretty perfect. We were able to soak up every moment thanks to the intentional planning of Caterina and the whole KimKim team. Shout out to Francesco for greeting us with a big smile upon arrival and for being available with helpful info when needed!

Hotel Reviews
Grand Hotel Villa Balbi
Sestri Levante

Gorgeous. Knowledgeable staff. Friendly. .

Authenticity & Character
Location
Staff
oh
Cleanliness & Comfort
Hotel Cerretani Mgallery Collection
Florence

Central location. Clean, welcoming, and charming.

Authenticity & Character
Location
Centrally located to historic Florence
Staff
Cleanliness & Comfort
Local specialist: Caterina Belvedere

This was one of the best trips ever, thanks, ...
Croatia | May 23 - Jun 3, 2025

M
Megan H.
Manhattan, NY | Reviewed on Jun 12, 2025
This was one of the best trips ever, thanks, in no small part, to Bruno! He planned an amazing itinerary that was unique and personalized to us and our interests. And then he was in touch on the ground, making sure everything went smoothly. Five stars! I would recommend kimkim and Bruno to anyone! Read more

This was one of the best trips ever, thanks, in no small part, to Bruno! He planned an amazing itinerary that was unique and personalized to us and our interests. And then he was in touch on the ground, making sure everything went smoothly. Five stars! I would recommend kimkim and Bruno to anyone!

Hotel Review
Hotel Dubrovnik Palace
Dubrovnik
Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik
Day Trip to Mostar, Bosnia and Herzegovina.
Day Trip to Mostar, Bosnia and Herzegovina.
Croatia
Inland of Istria - towns on hills and truffle country
Inland of Istria - towns on hills and truffle country
Croatia
Postojna Cave and Predjama Castle Tour
Postojna Cave and Predjama Castle Tour
Croatia
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 13, 2025

Hi Megan,

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Wow! What an absolutely fabulous holiday. Th...
Peru | May 23 - Jun 6, 2025

nina
nina p.
United Kingdom | Reviewed on Jun 12, 2025

Wow! What an absolutely fabulous holiday. Thank you Liz for helping us organise this trip. From the drivers, hotels and fantastic guides, this was a truly memorable experience for us and you helped by achieving this for us . Thank you again.
Nina

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 14, 2025

Hi Nima,
Thank you, Nina! We're so happy to hear you had such a fabulous and memorable trip. We truly appreciate your kind words!
Best regards.
Liz.

Our sister adventure to Ireland was special i...
Ireland | May 15 - May 29, 2025

Kerry
Kerry M.
Los Angeles, CA | Reviewed on Jun 12, 2025
Our sister adventure to Ireland was special in every way. Our specialist Claire, listened to our interests and packed in so many things we loved. We loved the independent driving and free time we had to explore, along with very well-planned and well-timed booked experiences. The flow of the itinerary and timing was amazing---so we were always able to arrive in destinations on time and explore. We loved our drive around Dingle with Aodan, and our drive in northern Ireland with James, who... Read more

Our sister adventure to Ireland was special in every way. Our specialist Claire, listened to our interests and packed in so many things we loved. We loved the independent driving and free time we had to explore, along with very well-planned and well-timed booked experiences. The flow of the itinerary and timing was amazing---so we were always able to arrive in destinations on time and explore. We loved our drive around Dingle with Aodan, and our drive in northern Ireland with James, who even "went off course" at our request to go find ancestors in rural Derry. Also, the cab tour in Belfast was eye-opening and had so many personal touches and stories to bring it to life. And the weather was so perfect to top it all off.

Hotel Review
The Pipers Rest
Doolin
Authenticity & Character
Location
only steps to the pubs and village, yet quiet and country setting.
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Doolin
Welcome to Doolin
Doolin

A perfect start to our trip. One of our favorite spots. We had delicious meals, and amazing music both nights.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional working sheep farm and Sheepdog demonstration
Traditional working sheep farm and Sheepdog demonstration
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Cruise from Doolin ( 50 min)
Cliffs of Moher Cruise from Doolin ( 50 min)
Doolin
Quality of Experience
Galway Theatre and literature walking tour
Galway Theatre and literature walking tour
Galway
Quality of Experience
Guides, Drivers and Staff
Guided Killarney National Park Walking Tour
Guided Killarney National Park Walking Tour
Killarney
Quality of Experience
Guides, Drivers and Staff
Transport
A Private Day Tour of the Dingle Peninsula
A Private Day Tour of the Dingle Peninsula
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Belfast Political Taxi Tour
Belfast Political Taxi Tour
Belfast
Quality of Experience
Transport
Giant's Causeway Clifftop Experience
Giant's Causeway Clifftop Experience
Ireland
Quality of Experience
Guides, Drivers and Staff
Transport
Bluestack mountains guided walks ( Moderate difficulty )
Bluestack mountains guided walks ( Moderate difficulty )
Ireland
Quality of Experience
Guides, Drivers and Staff
Enjoy a Traditional Afternoon Tea at Lough Eske
Enjoy a Traditional Afternoon Tea at Lough Eske
Donegal town
Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray

I am so happy that we used kimkim to plan our...
Croatia | May 12 - May 26, 2025

M
moira c.
Chicago, IL | Reviewed on Jun 12, 2025
I am so happy that we used kimkim to plan our trip Croatia. Nikola was our local specialist and he helped us plan Everything. He was in daily contact with us through out our trip and if we needed anything he made himself available.
We honestly did not have on stressful moment on our trip, every little thing from luggage pick up , transportation , accommodations, reservations for dinners, activities and drivers were set up for us. I actually , just recommended Nikola and kimkim to a friend...
Read more

I am so happy that we used kimkim to plan our trip Croatia. Nikola was our local specialist and he helped us plan Everything. He was in daily contact with us through out our trip and if we needed anything he made himself available.
We honestly did not have on stressful moment on our trip, every little thing from luggage pick up , transportation , accommodations, reservations for dinners, activities and drivers were set up for us. I actually , just recommended Nikola and kimkim to a friend who is traveling in the fall.

Activity Review
Ston Oysters Experience & Wine Tasting
Ston Oysters Experience & Wine Tasting
Croatia

This was such a fun day and we learned so much! Matthew and Luca were perfect hosts. They educated us about oyster farming and all the steps it takes to bring a yummy oyster to your table. In addition, we ate amazing oysters and mussels. After the Ston Oyster Experience we went to the Rizman Winery , where we tasted different types of Croatian wines as well enjoyed the beautiful views.

Quality of Experience
Guides, Drivers and Staff
Luca and Matthew were great!
Transport
Drivers were great communicators, got us where we needed to be on time and were flexible if we wanted to stop somewhere.
Local specialist: Nikola Vojvodić

Bella was fantastic!
Thailand | May 25 - Jun 6, 2025

Peter
Peter M.
France | Reviewed on Jun 12, 2025
Bella was fantastic! She was very responsive and easy to work with. We also appreciated that she noticed things like a 5-hour gap between our hotel checkout time and when we needed to be at the airport, and she booked a car and driver to fill that time with a tour. Read more

Bella was fantastic! She was very responsive and easy to work with. We also appreciated that she noticed things like a 5-hour gap between our hotel checkout time and when we needed to be at the airport, and she booked a car and driver to fill that time with a tour.

Hotel Review
Na Nirand Romantic Boutique Resort

We loved this hotel! Beautiful property and rooms, incredibly kind staff, and great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Thailand (Bangkok city tour with a food tasting at Chinatown!)
Welcome to Thailand (Bangkok city tour with a food tasting at Chinatown!)
Bangkok

Loved the guide, China Town, and the Michelin star food stall!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving at Spectacular diving spot in Ao Nang
Scuba Diving at Spectacular diving spot in Ao Nang
Thailand

Excellent guides, incredible setting, and beautiful dives (with tons of fish)!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Bella Saung
Bella
Bella Saung
Local specialist in Thailand | Replied on Jun 13, 2025

Dear Mr. Peter Morgan & Lovely Family,

Thank you so much for your kind words!
I’m truly happy to hear that you had a great time in Thailand and enjoyed your family gathering. It really means a lot to me.

I’m so grateful for the chance to organize this trip for your family — it was a real pleasure working with you. If you ever plan another trip, I’d be so happy to help again. Wishing you and your family many more beautiful memories together!
Bella

Norway in a Nutshell!
Norway | May 24 - May 31, 2025

Floyd
Floyd D.
Bartlett, IL | Reviewed on Jun 12, 2025
All the guides and tours were fantastic. Donna and I had no issues except more rain than needed and a boat cancellation. All in all, the trip was fantastic to match the scenery. We were especially happy to complete our trip in Oslo and the hotel room(Karl Johan) and location in Oslo were fantastic. All the information was informative and accurate with the phone app. Congrats to Alex and Nick for planning a wonderful experience. Warm regards, Floyd and Donna Del Muro Read more

All the guides and tours were fantastic. Donna and I had no issues except more rain than needed and a boat cancellation. All in all, the trip was fantastic to match the scenery. We were especially happy to complete our trip in Oslo and the hotel room(Karl Johan) and location in Oslo were fantastic.

All the information was informative and accurate with the phone app.

Congrats to Alex and Nick for planning a wonderful experience.

Warm regards, Floyd and Donna Del Muro

Hotel Review
Karl Johan Hotel
Oslo

Great hotel and location. Recommend the upgraded room for comfort. We had a front facing view from the highest floor so we were pleasantly pleased with the everything about the selection. Our tour guide was waiting in the lobby and the entire Oslo experience was fantastic. Oslo is a great walking city and highly recommend you experience all that the city has to offer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Was a great hotel!
Local specialist: Alex Mottler

We asked for an authentic Finland experiences...
Finland | May 30 - Jun 8, 2025

K
Karen W.
Boston, MA | Reviewed on Jun 12, 2025
We asked for an authentic Finland experiences and We had just that. It’s an amazingly beautiful country.
We really loved all the places we visited in Southern Finland and the Lakeland area.
Our guides in Turku, Tempère, and Rantasalmi were so accommodating and knowledgeable.
We especially enjoyed our Sauna experience with Matti.
The only snag was our rental car experience with Finn- Rent with pickup and drop off. Poor communication and difficult/ confusing drop off experience.
They could...
Read more

We asked for an authentic Finland experiences and We had just that. It’s an amazingly beautiful country.
We really loved all the places we visited in Southern Finland and the Lakeland area.
Our guides in Turku, Tempère, and Rantasalmi were so accommodating and knowledgeable.
We especially enjoyed our Sauna experience with Matti.
The only snag was our rental car experience with Finn- Rent with pickup and drop off. Poor communication and difficult/ confusing drop off experience.
They could improve their customer service.
The car itself etc. was comfortable and reliable.
Our agent Moonika gets 5 stars for her communication with us and for planning what we wanted to do!
Thank you Moonika!

Hotel Reviews
Home Hotel Jugend
Helsinki
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hotel Turku
Turku

Location great! Staff was lovely. Bedding good- all very clean Mattresses need replacement .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lillan Boutique Hotel & Kök
Tampere
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel & Spa Resort Järvisydän
Rantasalmi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
RUNO Hotel Porvoo
Porvoo

Amazing breakfast! Had local Finnish musicians playing on Saturday night.

Authenticity & Character
Location
Right in Old Porvoo- charming.
Staff
Cleanliness & Comfort
Especially comfortable with amazing bedding and views outside.
Activity Reviews
Guided Hike in the Archipelago Sea
Guided Hike in the Archipelago Sea
Helsinki

Alex was so accommodating, knowledgeable and fun-Easy to talk to and be with as well. It was our 1st full day and we went out to this beautiful area with the freshest air. Alex pointed out many things along our trek and put together a fabulous lunch for us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Turku City Walking Tour
Turku City Walking Tour
Turku

Anna Marie is so knowledgeable about Finnish history and her strong connection to Turku. It was a rainy morning but we had a full tour. The hotel has well made umbrellas and the rain was not an issue. The tour does take more than 1.5 hours - realistically 2-2.5 hours and we walked fairly quickly with some inclines. Wear supportive sneakers!

Quality of Experience
Guides, Drivers and Staff
Transport
On foot only-
Sauna Tour
Sauna Tour
Tampere

Matti was a fabulous guide- full of information and guidance given in a thoughtful way. He to us to a mixed public sauna on a gorgeous clean lake. I can’t say enough about our experience. It was an enlivening experience!! Bring your sauna shoes( flip flops are fine) and don’t eat only a small meal or snack, if needed, before heading out.

Quality of Experience
Guides, Drivers and Staff
Transport
Seal Watching Trip
Seal Watching Trip
Rantasalmi

This was a lovely boat ride even though we didn’t see any seals. Our guide was very knowledgeable and did his best. It became a bit rainy and the seals don’t like the rain! The lake is beautiful and did see ospreys. Lots of binoculars available on the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Jun 13, 2025

Hello Karen,

Thank you so much for your kind words! I'm happy to hear you enjoyed your time in Finland and had memorable experiences, especially with our guides and the sauna with Matti. I'm sorry to hear about the rental car issue and will pass the feedback along. Thank you again and I hope to have you as our guests again in the future.

Best,
Moonika

Private tour Tokyo-Hakone-Takayama-Kanazawa-Kyoto-Osaka
Japan | May 29 - Jun 11, 2025

I
Iwona P.
Denver, CO | Reviewed on Jun 12, 2025
We have traveled around the world but our visit to Japan was one of our best trips so far. We have seen so many wonderful sites, both man-made and nature-made, that have exceeded our expectation. From a beautiful and very modern cities of Tokyo and Osaka through more traditional places such as Kanazawa and Kyoto, we experienced the new styles and ways of living with the old traditions. We will never forget the skyscrapers of Tokyo and Osaka and their amazing skylines and vibrant night life.... Read more

We have traveled around the world but our visit to Japan was one of our best trips so far. We have seen so many wonderful sites, both man-made and nature-made, that have exceeded our expectation. From a beautiful and very modern cities of Tokyo and Osaka through more traditional places such as Kanazawa and Kyoto, we experienced the new styles and ways of living with the old traditions. We will never forget the skyscrapers of Tokyo and Osaka and their amazing skylines and vibrant night life. But also, we will always remember the honesty and openness of people who helped us navigate the subway and train system in many cities. What surprised me the most were the lavish and green forests with many familiar and unfamiliar species of flora and fauna. We enjoyed hiking the Old Takayama Road with an amazing views of Mount Fuji, taking a boat trip across a lake in Hakone, visiting many Japanese gardens and learning the skills of making the matcha tea, ramen noodles and sushi.
The food was superb in every place we visited. The sweetness of strawberries that we bought at the local markets was the highlight of our culinary experiences. Although we wish that some of our hotels were in a better localizations or the rooms were a bit bigger, Simon tried to solve the problems and provided solutions to our satisfaction.
Our tour guides, specifically Slash and Johnny were superb! We enjoyed Johnny’s sense of humor and Slash’s gentle and patient guidance!
All of our drivers were courteous, prompt and punctual. Thank you!
We highly recommend taking this trip!

Hotel Review
Hyatt Centric Kanazawa
Authenticity & Character
In this hotel tradition meets modern style. The onsen experience was very special. The food was beyond our expectations. People are very helpful and patient with those who do not speak Japanese.
Location
It’s a superb location nearby stores and restaurants. Inside hotel there are restaurants and bars. The rooms are specious and comfortable and the service outstanding! There is also an onsen for those who like the experience.
Staff
Helpful, courteous, and beyond nice!
Cleanliness & Comfort
In all the places in Japan cleanliness is their national pride.
Local specialist: Simon Huang
Simon
Simon Huang
Local specialist in Ashburn | Replied on Jun 13, 2025
Hi Iwona, Thank you so much for your glowing review—it was an absolute pleasure reading about your unforgettable journey through Japan! We’re thrilled to hear that this trip stands out as one of your best travel experiences, and we deeply appreciate you sharing such vivid details about the moments that made it special. It warms our hearts to know how much you enjoyed the dynamic contrasts of Japan, from the modern energy of Tokyo and Osaka to the serene traditions of Kanazawa and Kyoto.... Read more

Hi Iwona,

Thank you so much for your glowing review—it was an absolute pleasure reading about your unforgettable journey through Japan! We’re thrilled to hear that this trip stands out as one of your best travel experiences, and we deeply appreciate you sharing such vivid details about the moments that made it special.

It warms our hearts to know how much you enjoyed the dynamic contrasts of Japan, from the modern energy of Tokyo and Osaka to the serene traditions of Kanazawa and Kyoto. The honesty and kindness of the locals, the breathtaking views of Mount Fuji along the Old Takayama Road, and the immersive cultural experiences like matcha tea and sushi-making truly capture the essence of Japan, and we’re delighted they resonated with you.

We’re also so glad you loved the culinary highlights—those sweet Japanese strawberries are truly unforgettable! Your feedback about the hotels is invaluable, we’ll certainly keep your notes in mind to further refine future itineraries.

A special thank you for your shout-out to Slash and Johnny! Their passion for sharing Japan’s wonders—whether through humor or patient guidance—is something we truly cherish, and we’ll make sure they see your kind words. We’ll also share your compliments with our drivers, who take great pride in their punctuality and service.

Most of all, we’re grateful for your trust and your heartfelt recommendation. It was an honor to help craft this adventure for you, and we’d be overjoyed to design another journey—whether a return to Japan or a new destination—whenever the travel bug calls again!

Warmest regards,
Simon

Our trip to Portugal was organised by Adam- h...
Portugal | May 28 - Jun 6, 2025

M
Melinda D.
Australia | Reviewed on Jun 12, 2025
Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim... Read more

Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim was efficient and we were kept in the loop at all times. I was hesitant to use a travel company as I usually organise our travel myself but not knowing much about Portugal and wanting a stress free end to our holiday, I decided to take a leap of faith with kimkim. It definitely paid off and I would not hesitate to recommend the team at kimkim if you are looking for a tailor made travel itinerary.

Hotel Review
Heritage Avenida Liberdade
Lisboa

Beautifully restored hotel, great location. Rooms were spacious and facilities excellent. Breakfast was excellent with lots of choices. Pastel de Nata available to nibble on all day!

Authenticity & Character
beautiful decor
Location
easy walking to restaurants and sights
Staff
helpful and friendly
Cleanliness & Comfort
comfortable beds and fluffy towels
Activity Review
Sintra Day Trip with Visit to Pena Palace
Sintra Day Trip with Visit to Pena Palace
Lisbon

Filipa was a great guide. Punctual, friendly, and knowledgeable. She was able to keep one step ahead when there was traffic issues in Sintra and kept us updated with arrival times, etc. The Pena Palace was stunning, lots to see and beautiful surroundings.

Quality of Experience
Guides, Drivers and Staff
friendly and knowledgeable
Transport
very clean vehicle with good air conditioning
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025
Melinda!!!! Loved reading your review!! 🙌 Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish. It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of... Read more

Melinda!!!! Loved reading your review!! 🙌

Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish.

It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of faith means a lot to us!

We truly appreciate your recommendation and hope to help you plan another memorable journey. 😀

KimKim Team provides excellent service!
Australia | Mar 31 - Apr 10, 2025

G
Gwen H.
Seattle, WA | Reviewed on Jun 12, 2025
Vicky was amazing to work with on our Australian Adventure. Our plans were more last-minute rather than months out. She was able to get us where we wanted and when in spite of it being peak travel season. If things came up, she worked on coordinating results right away. Thank you for working through the details and creating a memorable travel experience that we already treasure dearly. Read more

Vicky was amazing to work with on our Australian Adventure. Our plans were more last-minute rather than months out. She was able to get us where we wanted and when in spite of it being peak travel season. If things came up, she worked on coordinating results right away. Thank you for working through the details and creating a memorable travel experience that we already treasure dearly.

Hotel Review
Reef View Hotel
Whitsunday Islands, Queensland

This was an excellent hotel in the middle of our trip that was beautiful, relaxing, and energizing for us. We loved being in front of a quiet bay and enjoyed lots of ocean time, which was much needed. It felt like we were on a Tahitian vacation right in Australia.

Authenticity & Character
The setting overlooks a quiet bay with stunning views.
Location
Perfect escape from the big city vibe for a few days.
Staff
Everyone was professional, friendly, courteous, and patient with guests.
Cleanliness & Comfort
Our room was clean, the resort is clean, and the golf carts to get around were great fun.
Activity Reviews
Panoramic Sydney Sights - Half Day Tour
Panoramic Sydney Sights - Half Day Tour
Sydney
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Completely fascinating! We loved it and was able to hear someone practicing the pipe organ while we toured the concert hall. We loved learning the history behind this gorgeous edifice. It is so stunning in person.

Blue Mountains Small Group Tour
Blue Mountains Small Group Tour
Sydney
Daintree Afternoon and Nocturnal Tour (ex Port Douglas)
Daintree Afternoon and Nocturnal Tour (ex Port Douglas)
Australia

We enjoyed our tour group and guide. They were a wonderful group and we all enjoyed getting to know each other. The Daintree Tour was educational, relaxing, and interesting.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jun 12, 2025

Hi Gwen
Thanks so much for your feedback. It was a pleasure helping you arrange your trip. I am so glad you and Bob had such a memorable experience and that you felt looked after.
Wishing you many incredible travel adventures ahead ✨️
All the Best
Vicky

Wow! Wow! Wow!
Peru | Jun 3 - Jun 11, 2025

Kirsten
Kirsten M.
Brentwood, TN | Reviewed on Jun 12, 2025
We had an incredible experience in Peru! Everything from tours, transportation and accommodations were seamless and absolutely amazing! We didn’t realize how many guides and drivers we would come in contact with. Keep notes along the way. I wish we could thank each and every one of them. Davit was an incredible tour guide in the Sacred Valley. He met up with us again for a Cusco city tour. Jacquelyn was an amazing guide in Machu Picchu. We highly recommend the Duna Camp “glamping” experience.... Read more

We had an incredible experience in Peru! Everything from tours, transportation and accommodations were seamless and absolutely amazing! We didn’t realize how many guides and drivers we would come in contact with. Keep notes along the way. I wish we could thank each and every one of them. Davit was an incredible tour guide in the Sacred Valley. He met up with us again for a Cusco city tour. Jacquelyn was an amazing guide in Machu Picchu. We highly recommend the Duna Camp “glamping” experience. As you’re making your way to Machu Picchu, you must stay a couple of nights in Tambo del Inka in Urubamba. It’s an incredible resort with an awesome spa. If you visit between June 9-28, you will have the opportunity to enjoy cultural celebrations throughout the highlands. It was an AMAZING vacation! Peru is a beautiful country that we will encourage all our friends and family to visit. Thank you Liz for organizing this amazing trip for us!

Hotel Reviews
Dazzler Miraflores by Wyndham
Lima

Good location! Very nice and clean. They had an outdoor bar to end the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Glamping

What an incredible experience! It’s a must when you visit Peru! Dune buggy rides, sand tubing and sand boarding are all part of the experience. HIGHLY RECOMMEND!

Authenticity & Character
The hosts, music, atmosphere, food and tents we 10+ stars. Purchase wine and beer at the base to take with you to camp.
Location
We thoroughly enjoyed “glamping” under the star in the Peruvian desert.
Staff
From the moment we arrived at the base to our return, the people were amazing!
Cleanliness & Comfort
Everything was well thought out. We were able to shower upon return at the base. Everything was very clean and well kept.
Holiday Inn Lima Airport
Lima

We returned from glamping in Huacachina to the airport hotel. We are so happy we were so close to the airport. We had a morning flight to Cusco. Traffic is insane in Lima.

Location
Happy to be close to the airport for a morning flight
Staff
Staff was very friendly at check in and at the restaurant
Cleanliness & Comfort
Tambo del Inka Luxury Collection Resort & Spa
Urubamba

You MUST visit this resort when staying in the Sacred Valley. It was incredible! The resort is beautiful inside and out. Do yourself a favor and visit the spa. I had the 90 minute Kallpa massage with Marilia. It was the absolute best massage I have ever had! Don’t skip this one.

Authenticity & Character
Location
Staff
Everyone was so friendly!
Cleanliness & Comfort
Beautiful resort inside and out.
Jaya Suite Machu Picchu
Aguas Calientes, Machu Picchu

The location of this hotel was great! There is no heat/air, but it wasn’t too bad in June. The rooftop breakfast was nice.

Authenticity & Character
lol
Location
Staff
Cleanliness & Comfort
Tariq Boutique hotel

This hotel was okay. It was clean and well-kept. There is no heat/air. It was quite chilly in June. Fortunately they had a space heater in the room. It was off the beaten path and little difficult to get to. We’d prefer to stay closer to the main plaza.

Authenticity & Character
Location
We would prefer to be closer to the main plaza.
Staff
Cleanliness & Comfort
Activity Reviews
Bus to Ica & Shared Glamping Experience in The Huacachina Desert 1/2
Bus to Ica & Shared Glamping Experience in The Huacachina Desert 1/2
Peru

This is an ABSOLUTE MUST when visiting Peru! The five-hour bus ride from Lima was very comfortable and definitely worth it. The experience includes glamping plus dune buggies, sand tubing, and sand boarding. Do not skip this experience!

Quality of Experience
So, so incredible!
Food
So, so yummy!!!
Guides, Drivers and Staff
Awesome hosts and base, on the dune buggies and at camp!
Transport
Comfortable five-hour bus ride
Shared Lima City Tour & San Francisco Catacombs
Shared Lima City Tour & San Francisco Catacombs
Lima

Our tour guide was amazing, but I’m going blank on his name. 😕 It was our very first experience. We saw the highlights of Lima. We enjoyed this tour.

Quality of Experience
Guides, Drivers and Staff
FANTASTIC!!
Transport
Shared Glamping Experience in The Huacachina Desert 2/2: Tacama Winery  & Bus to Lima
Shared Glamping Experience in The Huacachina Desert 2/2: Tacama Winery & Bus to Lima
Peru

We enjoyed our wine tasting and tour of Tacama Winery. The grounds are beautiful. It was the perfect stop before boarding a five-hour bus ride back to Lima. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 14, 2025

Hi Kirsten,
Thank you so much for your wonderful message! We're thrilled you had such an unforgettable experience in Peru. It’s great to hear you enjoyed the guides, accommodations, and cultural celebrations. We’ll be sure to pass on your kind words—especially to Liz, David, and Jacquelyn!
Kindly,
Liz.

Eight days in Croatia
Croatia | Jun 2 - Jun 11, 2025

T
Tom W.
Newark, NJ | Reviewed on Jun 12, 2025
Our eight day trip through Croatia was spectacular. Can say enough good things about Bruno who set up EVERYTHING for us. He arranged wonderful accommodations, made suggestions for different sites to see while touring and stayed in contact with us daily to ensure safe travelling. Had wonderful tours in Split with Mia and another great tour with Ana in Dubrovnik. These tours were very personal in that it was just my family and the guide. My wife and I loved working with Kimkim so much that we... Read more

Our eight day trip through Croatia was spectacular. Can say enough good things about Bruno who set up EVERYTHING for us. He arranged wonderful accommodations, made suggestions for different sites to see while touring and stayed in contact with us daily to ensure safe travelling. Had wonderful tours in Split with Mia and another great tour with Ana in Dubrovnik. These tours were very personal in that it was just my family and the guide. My wife and I loved working with Kimkim so much that we have already booked a vacation with them to Greece in October. Kimkim has incredible customer service.

Hotel Reviews
Villa Giulietta
Poreč

Small hotel right on the eater

Authenticity & Character
Location
Plenty of great restaurants and free ferry rides to the private island beach
Staff
Cleanliness & Comfort
Very clean and comfortable. Especially since we had three people in one room
Esplanade Zagreb Hotel
Zagreb

There were three of us in one room . Beautiful and spacious.

Authenticity & Character
First class… elegant and perfectly located
Location
Centrally located
Staff
Professional
Cleanliness & Comfort
Hotel Park
Split

Hotel is amazing. Everything within walking distance.

Authenticity & Character
During breakfast there is someone playing the piano while eating.
Location
Loved the pool and hot tub. Great restaurant
Staff
Very polished and professional
Cleanliness & Comfort
Super clean and spacious
Hotel More
Dubrovnik

Spectacular views of the Adriatic Sea.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We had our own hot tub on the 7th floor
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 12, 2025

Hi Tom

I'm glad to hear that you had a great time in Croatia and that you booked another trip with kimkim to Greece.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia.
It was a pleasure to arrange the trip for you and to meet you and your family in Zagreb.

Hope you took some lifelong memories from Croatia

Hope to stay in touch!

Many regards.

Bruno

Amazing trip along southern coast of Iceland/Golden Circle
Iceland | Jun 3 - Jun 9, 2025

R
Ron T.
Los Angeles, CA | Reviewed on Jun 11, 2025

Iceland was amazing! Tons of waterfalls, glaciers and volcanoes! Its heaven for the outdoorsy type! Hanna was the agent we worked with to plan the trip and we really enjoyed everything we had planned. The lodging she booked us in throughout the week was perfect for our family of 5! Really enjoyed the waterfall Seljalandfoss, the glacier lagoon zodiac boat tour, swimming at the Blue Lagoon and Sky lagoon and had 2 days at the end of the trip to enjoy the charming town of Reykavik! This was a high school graduation gift for my son. it was his choice and he loved it!

Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Jun 12, 2025

Thank you very much for this feedback! I am glad that you enjoyed your trip and I hope Daniel will have the best memories of his graduation trip to Iceland with family.

Warmest regards,
Hanna

Thanks to our driver, Oussama, Morocco was unforgetable.
Morocco | May 26 - Jun 9, 2025

Barbara
Barbara D.
Denver, CO | Reviewed on Jun 11, 2025
**A Life-Changing Journey Through Morocco — Thanks to Our Incredible Driver, Oussama** We just returned from a two-week journey across Morocco — starting in Marrakesh, traveling over 2,300 miles through cities, deserts, mountains, and coastlines, and ending in Casablanca. It was a truly life-changing experience. Each day brought something new: the rich history of each town, vibrant markets, stunning architecture, and the diverse natural beauty of the country. We were constantly in awe —... Read more

**A Life-Changing Journey Through Morocco — Thanks to Our Incredible Driver, Oussama**

We just returned from a two-week journey across Morocco — starting in Marrakesh, traveling over 2,300 miles through cities, deserts, mountains, and coastlines, and ending in Casablanca. It was a truly life-changing experience.

Each day brought something new: the rich history of each town, vibrant markets, stunning architecture, and the diverse natural beauty of the country. We were constantly in awe — from Morocco’s self-sustaining agricultural systems to the deep pride and resilience of its people. And while the sites and guides were excellent, the heart of our experience — the person who brought it all together — was our private driver, **Oussama**.

**Oussama Made Our Trip Unforgettable**

For 14 days, Oussama was more than just a driver — he was our guide, translator, cultural ambassador, and, by the end, a friend. Always punctual, calm, and professional, he made every moment of our journey feel smooth and stress-free. His car was impeccably clean and comfortable, and his confident, careful driving helped us relax — even on winding mountain roads.

Oussama speaks flawless English (as well as several other languages), making communication seamless. His warm personality and great sense of humor made even the longest drives enjoyable and fun.

But what really set him apart was how deeply he cared about making our experience perfect. He took time to understand our priorities and thoughtfully enhanced them — suggesting meaningful additions, coordinating with local guides, and ensuring every transition was effortless. He took my "must-see/must-do" list, which included an illusive taste of camel's milk, and checked off each request throughout the trip. He worked behind the scenes — calling ahead to hotels so bellmen would be waiting, or helping us get fair prices in the markets — always with quiet grace and without drawing attention to himself.

As a proud member of the Berber community, Oussama brought Morocco’s culture and history to life in a deeply personal way. His stories, insights, and perspectives enriched our understanding far beyond what we could have read or heard elsewhere.

One of the most touching moments came after our trip had ended and we had just landed in the USA — Oussama checked in one last time to make sure we arrived home safely. That small act of kindness perfectly captures who he is: thoughtful, reliable, and genuinely invested in the people he serves.

**If You’re Traveling to Morocco — Book Oussama**

If you're planning a trip to Morocco and want more than just a driver — if you want someone who will elevate your experience, care deeply about your journey, and treat you like family — **Oussama is the one**. We recommend him wholeheartedly.

Barbie and Jim Doty

Hotel Reviews
Riad Le Pèlerin
Marrakech
Authenticity & Character
Beautifully decorated, feel of old riad, but look of modern improvements, lots of light
Location
Easy to find, close to an ATM, close to morning coffee place, some shopping nearby, safe traveling through alleyways
Staff
**A Perfect Stay at Le Pelerin – Unforgettable Experience!** Our stay at **Le Pelerin** in Marrakech was nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth and hospitality that set the tone for an unforgettable visit. The riad is **eloquently decorated**, blending traditional Moroccan charm with tasteful modern touches. Every corner felt thoughtfully curated, and the ambiance was both tranquil and inspiring. The rooms were **immaculately clean**, fresh, and beautifully designed, providing the perfect retreat after exploring the vibrant streets of Marrakech. What truly elevated our experience, however, was the **outstanding staff**. Special thanks to **Rachida**, the incredibly talented chef whose breakfasts and dinners were **the best we had in Marrakech**—rich in flavor, authentic, and beautifully presented. Each meal felt like a celebration of Moroccan cuisine. We were also deeply impressed by **Abdelkarim (Obdel?), Ismail, and Rachid**, (I apologize about the spellings of names) who went above and beyond to ensure our comfort. Their courteous and attentive service made us feel truly cared for. One of the highlights of our trip was a **private cooking class** arranged through the riad—something I had hoped to experience, and the staff accommodated this request seamlessly and with enthusiasm. It's rare to find a place that is run so perfectly, where every detail is managed with care and professionalism. I simply can't say enough good things about Le Pelerin. If you're looking for a serene, authentic, and luxurious stay in Marrakech, **this is the place**. We will absolutely return!
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

**An Enchanting Experience at Ksar El Kabbaba – Hospitality and Heart in Every Detail** Our stay at **Ksar El Kabbaba** was a truly unforgettable experience, filled with authenticity, warmth, and extraordinary hospitality. Nestled near the heart of an oasis, this beautiful property combines the magic of Moroccan architecture with the serenity of its natural surroundings. We were incredibly fortunate to have **Badr** as our guide during our visit. His tour of the oasis and the nearby village was nothing short of fascinating. He shared in-depth knowledge about how the oasis is managed—from how water is shared and land is divided, to how local disputes are resolved. His passion for **organic farming** and educating the local community about sustainable practices and the value of their land was inspiring. One of the highlights of the tour was a visit to a local **potter**, where we witnessed the entire process—from gathering soil and making clay to crafting, firing, and transporting the finished pottery to market. It was a rare, immersive glimpse into local artisan life. At the Ksar itself, **Ibrahim**, the waiter who looked after us during every meal, deserves special recognition. His service was **impeccable**—he anticipated our every need and treated us with such grace and care that we truly felt like royalty. Ibrahim’s warmth and professionalism left a lasting impression. Another standout was **Lahsan**, the young man who welcomed us with a detailed and heartfelt tour of the Ksar. His pride in the history and beauty of the property was evident, and his introduction set the tone for the rest of our incredible stay. Ksar El Kabbaba is more than just a place to stay—**it’s an experience** that connects you with the land, the people, and the traditions of Morocco. We left feeling deeply enriched and grateful. Highly recommended for travelers seeking meaningful, luxurious, and culturally rich experiences.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mokhtar Tanger
Tangier
Authenticity & Character
Location
Staff
Thanks to Yassine for taking care of us when all things were closed. The treats you brought us were much appreciated.
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Small room, not much light.

Authenticity & Character
Location
Staff
Restaurant treated us well. The paella was wonderful.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

**The Coolest Place We Stayed – A Desert Dream Come True** If you're looking for an experience that blends **luxury, authenticity, and heart**, this desert camp is it. From start to finish, it was truly magical—**unlike anything we've done before**. The journey begins at a hotel staging area with a refreshing swimming pool—perfect for a quick dip if it’s too hot for the camels to head to camp. But once the sun dips just enough, you’ll mount your camel and begin the most **mesmerizing trek** through golden dunes. Halfway to the camp, we paused to watch the **sunset melt into the sand**, a moment of absolute stillness and beauty. From there, you can choose a 4x4 ride or keep going by camel—**we highly recommend the camel ride all the way**. It’s slow, rhythmic, and allows you to truly absorb the silence and majesty of the Sahara. Upon arrival at the camp, we were met with **appetizers and warm smiles**—regardless of the time of arrival. The vibe was laid-back and welcoming, like stepping into a time warp of sorts. It reminded me of the **peaceful, love-filled spirit of the 1960s**—where time slows down, no one's in a rush, and the only schedule that matters is your own. That said, everything still ran smoothly—meals were served when everyone was ready, and **what meals they were!** **Fatima**, the camp chef, deserves a standing ovation. Her dishes were **scrumptious, heartfelt, and clearly made with care**. Every bite felt like a celebration of Moroccan flavors. The **watchmen of the camp** were equally remarkable—multi-talented, gracious, and always in motion. From carrying luggage to serving meals, sweeping sand from the rugs, and offering **joyful Berber music under the stars**, they created a seamless and unforgettable experience. Huge thanks and kudos to **Lahcen (Hossan), Ibrahim, Hamid, and of course, Fatima** the chef. There were others whose names we didn’t catch, but they were equally wonderful. And don’t forget to **order a bottle of Moroccan wine** with dinner—it’s surprisingly good and the perfect accompaniment to a meal under the stars. This wasn’t just a place to sleep—it was **a vibe, a feeling, a memory** we’ll always hold close. A peaceful, easy feeling that captures the true heart of Morocco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech Evening Food Tour: A Feast for All the Senses
Marrakech Evening Food Tour: A Feast for All the Senses
Marrakesh

A Delicious Day with the Best Guide – Hanna! Our food tour with Hanna was one of the absolute highlights of our trip! She made sure we experienced the full range of Moroccan flavors, taking us to all the right spots to sample everything from savory street food to sweet local treats. Every stop felt thoughtful and intentional, and we left feeling like we truly tasted the heart of Morocco. Hanna was not only punctual and organized, but also incredibly kind, funny, and easy to be around. She created a relaxed and fun atmosphere while sharing fascinating insights about the culture behind the food. Her enthusiasm was infectious, and she made sure everyone felt included and well cared for. If you're a foodie—or even just curious about Moroccan cuisine—don’t miss the chance to tour with Hanna. She’s knowledgeable, personable, and truly made the experience unforgettable.

Quality of Experience
Food
Try the snails!
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

**Exceptional Guide – Hanna Made Our Trip Truly Special** We had the absolute pleasure of touring with **Hanna**, and we can’t recommend her highly enough. From start to finish, she was **professional, engaging, and incredibly well-informed**. Her deep knowledge of the region's history, culture, and landmarks added so much richness to our experience. Hanna tailored the tour perfectly to our interests, making adjustments on the fly while keeping everything on a smooth and well-paced schedule. She was **punctual, organized**, and always made sure we were comfortable and enjoying ourselves. Beyond her knowledge and professionalism, Hanna is simply **a kind and gracious person**—easy to talk to, and clearly passionate about what she does. If you're looking for a guide who combines intelligence, warmth, and impeccable planning, **Hanna is the one**. She made our journey not only seamless but truly memorable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Three Hour Cooking Workshop at La Maison Arabe
Three Hour Cooking Workshop at La Maison Arabe
Marrakesh

Fantastic Culinary Experience at La Maison Arabe Our time at La Maison Arabe Cooking School was one of the most enjoyable and enriching parts of our stay in Marrakech. The class was extremely well organized, striking the perfect balance between instruction and hands-on experience. From the moment we arrived, everything was thoughtfully prepared. The chefs and instructors were professional, friendly, and made the whole process easy to follow, even for those with little kitchen experience. We appreciated how the class walked us through traditional Moroccan recipes step by step, and gave us plenty of time to ask questions and really get involved. The best part? It wasn’t just a demo—we each had our own workstation and were fully hands-on, making everything from scratch. At the end of the class, we sat down to enjoy our meal together, and it was absolutely delicious. They also provided printed recipes to take home, which was a wonderful touch and will allow us to recreate the magic back in our own kitchens. If you're interested in Moroccan cuisine, La Maison Arabe’s cooking school is a must-do. A fun, flavorful, and beautifully run experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Heart of Skoura: Pottery, Palm Groves & Local Life
Explore the Heart of Skoura: Pottery, Palm Groves & Local Life
Skoura

A Truly Wonderful Potter – Talented, Kind, and Joyful Meeting this potter was an absolute highlight! He is genuinely one of the nicest, happiest, and most talented artisans we’ve encountered. With great patience and kindness, he showed us the entire process—from gathering the soil, breaking it down, making the clay, to helping me throw a pot myself. It was such a hands-on and memorable experience. He didn’t stop there—he went on to explain and demonstrate how he fires his works, sharing his craft with such passion and gentleness. What struck me most was his humble, gentle nature combined with true artistry. If you get the chance, don’t miss visiting this amazing potter. His warmth and talent truly bring Moroccan craftsmanship to life.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer from Skoura to Merzouga
Private Transfer from Skoura to Merzouga
Morocco

Our camel leader was such a nice young man. I'm sorry I don't have his name. Regardless, this was a highlight of the trip.

Quality of Experience
Guides, Drivers and Staff
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

We enjoyed meeting the Nomadic family.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

Great fun

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer From Merzouga to Fez
Private Transfer From Merzouga to Fez
Morocco

There was a man who gave us a tour of the leather store, including the viewing of the dying vats. However, the smell was almost unbearable.

Quality of Experience
Guides, Drivers and Staff
Dine with a local family
Dine with a local family
Morocco

This was a nice chance to get to know a local family. I had fun helping in the kitchen. As a treat, our hostess gave me henna on my hand. What fun!

Quality of Experience
Food
Guides, Drivers and Staff
Guided Hike to Akchour Waterfall
Guided Hike to Akchour Waterfall
Chefchaouen

Nice hike with a kind young man, sorry I don't have his name. He clearly loved to hike. This was one of my husband's favorite activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina: Journey Through the World's Living Medieval City
Guided Tour of Fez Medina: Journey Through the World's Living Medieval City
Fes

**Insightful and Enjoyable Tour of Fez with Ben Fares Mostafa** We had a wonderful day touring **Fez** with **Ben Fares Mostafa**. He was incredibly **knowledgeable about the city’s rich history, politics, religion, and architecture**, and he shared that knowledge in a way that was both informative and engaging. Ben Fares was also simply a **pleasure to be around**—warm, respectful, and easy to talk to. He struck the perfect balance between guiding and giving us time to explore and absorb. We came away from the experience with a much deeper appreciation of Fez and its cultural complexity. We **enjoyed the day very much**, and would highly recommend a tour with Ben Fares to anyone looking to truly understand this fascinating city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco

**Safe, Comfortable, and Fun – A Great Ride with Oussama** We had a fantastic experience with **Oussama** as our chauffeur. He’s an **excellent driver**—safe, smooth, and confident on all types of terrain. The **vehicle was comfortable and clean**, making our journey all the more enjoyable. Oussama is also a **knowledgeable guide**, sharing interesting insights about the landscapes we passed and local culture along the way. To top it off, he had **great music** that made the drive even more fun! If you’re looking for a reliable, friendly, and informative driver, **Oussama is the one to ask for**. He made getting from place to place one of the most relaxing and enjoyable parts of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Morocco

**Safe, Comfortable, and Fun – A Great Ride with Oussama** We had a fantastic experience with **Oussama** as our chauffeur. He’s an **excellent driver**—safe, smooth, and confident on all types of terrain. The **vehicle was comfortable and clean**, making our journey all the more enjoyable. Oussama is also a **knowledgeable guide**, sharing interesting insights about the landscapes we passed and local culture along the way. To top it off, he had **great music** that made the drive even more fun! If you’re looking for a reliable, friendly, and informative driver, **Oussama is the one to ask for**. He made getting from place to place one of the most relaxing and enjoyable parts of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

What a beautiful structure and space.

Quality of Experience
Guides, Drivers and Staff
Transport
Tangier Guided tour
Tangier Guided tour
Tangier

The entire town was shut down because of Eid al-Adha. Our driver, Oussama drove us around to see parts of town which was very nice. Our guide walked us around where the market would have been. However, everything was closed. That was not the guide's fault. If I had known that EVERYTHING was closed, I would have preferred to spend the day at the beach or had free time to take the ferry to Spain for the day. Live and learn.

Quality of Experience
Guides, Drivers and Staff
Oussama was fantastic.
Transport
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Quick Tour of Casablanca with your Driver-Guide: The Economic Heart of Morocco
Morocco

Oussama got us to the mosque just in time to see it in all it's glory. Thanks

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 11, 2025
Dear Barbie and Jim, Thank you so much for taking the time to share such a heartfelt and beautifully written review. Reading about your journey brought a smile to all of our faces, it's clear that Morocco left a lasting impression on you, and we're so grateful to have played a part in that experience. Your kind words about Oussama truly mean the world. He is an exceptional part of our team, and your recognition of his dedication, thoughtfulness, and professionalism perfectly captures the... Read more

Dear Barbie and Jim,

Thank you so much for taking the time to share such a heartfelt and beautifully written review. Reading about your journey brought a smile to all of our faces, it's clear that Morocco left a lasting impression on you, and we're so grateful to have played a part in that experience.

Your kind words about Oussama truly mean the world. He is an exceptional part of our team, and your recognition of his dedication, thoughtfulness, and professionalism perfectly captures the spirit he brings to every trip.

We’re glad to know that your time in Morocco was not only memorable but also meaningful. It's travelers like you who inspire us to keep creating experiences that go far beyond the itinerary.

Thank you again for your trust, your kind words, and your wholehearted recommendation. We hope to welcome you back to Morocco one day!

Warm Regards,
Ali

Italy/Greece Trip
Italy | May 26 - Jun 9, 2025

M
Mitchell G.
Atlanta, GA | Reviewed on Jun 11, 2025

Our 15 day trip which consisted of visiting Venice, Florence, Rome, Sorrento, Athens and Naxos truly could not have gone more perfectly. The entire KimKim team was punctual, professional, and went above and beyond to ensure every travel arrangement and planned event went flawlessly. I could not be happier I decided to use KimKim and will be doing so for trips for years to come. THANK YOU to the entire KimKim team.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 12, 2025

Dear Mitchell, Thank you so much for your kind words and thoughtful review. Your appreciation truly means a lot to us. It was a real pleasure planning this journey for you and your brother. We’re so happy to hear everything went smoothly and that you enjoyed your time in Italy and Greece. We’d be delighted to assist you again should you ever wish to return in the future!
Arrivederci from the whole Storywalking team!

Once in a lifetime
Scotland | May 14 - May 30, 2025

J
J P.
Chicago, IL | Reviewed on Jun 11, 2025
We thoroughly enjoyed all the excursions that were planned for us. Phil from Ollies tour was super funny and informative. The other guides were very informative and knowledgeable. Ireland was our favorite country and the scenery was amazing.
I would not recommend driving to the Isle of Skye if you are self driving. It is a very long ride there and back and in my opinion not worth the time.
Enjoyed Scotland scenery and excursion on the Outlander tour.
Read more

We thoroughly enjoyed all the excursions that were planned for us. Phil from Ollies tour was super funny and informative. The other guides were very informative and knowledgeable. Ireland was our favorite country and the scenery was amazing.
I would not recommend driving to the Isle of Skye if you are self driving. It is a very long ride there and back and in my opinion not worth the time.
Enjoyed Scotland scenery and excursion on the Outlander tour.

Hotel Reviews
Harbour Hotel
Galway

Very friendly staff and accommodations were very good. Breakfast was good

Authenticity & Character
Good value. Food and breakfast was good
Location
Convenient.
Staff
Cleanliness & Comfort
Everything was very clean.
Kilmuir Park B&B
Isle of Skye

Isle of Skye was our least favorite places. The drive was too long to get there and back. You were asked to remove your shoes upon entering the house. Even though they had sufficient room for a dining area, you were put into your own dining area to eat. You were separated from other guests. Food was premade in the morning and was cold and tasteless. We left a day early because we did not feel comfortable and did not want to drive for long periods to see anything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
It was very clean.
Hotel du Vin & Bistro Edinburgh
Edinburgh
Authenticity & Character
Location
Easy to find and convenient to hop on hop off
Staff
Everyone was very friendly
Cleanliness & Comfort
Room was very comfortable and clean
Pax Guest House
Dingle

Amazing bed and breakfast. Had a gorgeous room with awesome views.

Authenticity & Character
Beautiful BnB. Very nicely decorated and homey feeling
Location
The location was good. Close to town and easy to get to.
Staff
Five stars isn’t enough for the staff. They were awesome. Loved Susan. Super friendly staff
Cleanliness & Comfort
Beautiful, beautiful, beautiful.
Cahernane House Manor Hotel
Killarney

Beautiful old home refurbished into a hotel.

Authenticity & Character
Everything about it is authentic looking.
Location
Easy to get to town. Very safe feeling
Staff
Staff was very nice.
Cleanliness & Comfort
Bunchrew House Hotel
Bunchrew

Very authentic hotel on beautiful grounds.

Authenticity & Character
Beautiful hotel and surroundings.
Location
Staff
They were very nice and accommodating.
Cleanliness & Comfort
We got there a day early and we were able to stay in the same room.
Trinity Townhouse
Dublin

Very nice hotel. A little trouble parking to unload Streets are very narrow.

Authenticity & Character
Location
Within walking distance to hop on hop off bus.
Staff
Very friendly.
Cleanliness & Comfort
Room was very clean and comfortable
No.26 By The Sea
PA34 5AQ

Hotel was a converted home. Room was the smallest of all we stayed in. No where to put things in the room. Would definitely upgrade the room. Breakfast was the BEST of all the hotels we stayed at. Made to order. Always hot. Chef was amazing and friendly.

Authenticity & Character
Location
Within walking distance to Oban and right on the water
Staff
Everyone was super friendly and nice. Chef was the best
Cleanliness & Comfort
Room was to small
Activity Reviews
Welcome to Galway Walking Tour
Welcome to Galway Walking Tour
Galway

Was unable to take the walking tour. Arrived to late

Quality of Experience
Guides, Drivers and Staff
Transport
Aran Island Tour - Day Trip to Inisheer from Galway
Aran Island Tour - Day Trip to Inisheer from Galway
Galway

Tour and tour guide was amazing. Very accommodating

Quality of Experience
Food
The food was not included
Guides, Drivers and Staff
Ollies tours was amazing and Phil was great
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Wales

We did not go to the visitors center.

Royal Edinburgh Hop On Hop Off Bus Tour
Royal Edinburgh Hop On Hop Off Bus Tour
Edinburgh
Quality of Experience
Guides, Drivers and Staff
Transport
Irish Dancing Show
Irish Dancing Show
Galway

Show was very entertaining

Quality of Experience
Guides, Drivers and Staff
Took our own taxi
Transport
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

Was unable to attend.

Archaeological Tour of the Dingle Peninsula
Archaeological Tour of the Dingle Peninsula
Scotland

I love the small guided tours. It was very fun and informative

Quality of Experience
Guides, Drivers and Staff
Transport
Killarney Jaunt & Afternoon Tea
Killarney Jaunt & Afternoon Tea
Killarney

The ride was ok.

Quality of Experience
Guides, Drivers and Staff
Driver was nice.
Transport
Roaming the Ring of Kerry: Portmagee & Skellig Ring Small Group Tour
Roaming the Ring of Kerry: Portmagee & Skellig Ring Small Group Tour
Killarney

We were the only two people on this tour. The tour guide was a local who was able to give us a lot of history.

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer
Private transfer
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Talisker distillery Tour
Talisker distillery Tour
Scotland

Was unable to take tour since we left that morning

City Highlights Walking Tour of Inverness
City Highlights Walking Tour of Inverness
Inverness

Did not take the walking tour.

Loch Ness Cruise, Outlander & Whisky Tour
Loch Ness Cruise, Outlander & Whisky Tour
Inverness

The tour and boat ride were very good.

Quality of Experience
Guides, Drivers and Staff
Both guides were awesome and a lot of fun
Transport
Welcome to Alnwick!
Welcome to Alnwick!
Alnwick

We did this all on our own.

Local specialist: Justine Stewart

You had a wonderful time in Greece and will a...
Greece | Jun 1 - Jun 8, 2025

E
Elizabeth S.
Costa Rica | Reviewed on Jun 11, 2025

You had a wonderful time in Greece and will always treasure the memories made there. Thank you for all of your help with the planning and preparation.

Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on Jun 12, 2025

Dear Elizabeth,
I’m so happy to hear that you and Alexandria had a great time in my country!
If you ever decide to explore more of Greece in the future, I’d love to help you with the planning again.
Thank you so much for your trust!
Wishing you all the best,
Eirini

Bob's comments:Our local specialist, Audrey ...
France | May 13 - May 28, 2025

A
Alicia L.
San Jose, CA | Reviewed on Jun 11, 2025
Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France....
Read more

Bob's comments:
Our local specialist, Audrey did a great job. This saved us a lot of time in planning our trip. She was patient and helped us with all the details from a local perspective. Our tour of Normandy with guide Francis was one of the most memorable days on this trip. His in-depth knowledge and personal accounts of events around D-day were very interesting and sobering.
Alicia's comments:
Audrey did a wonderful job of working with us to plan a memorable trip to France. She was incredibly patient with my suggestions and changes while creating our itinerary. All of the sights we saw were wonderful, memorable, and unforgettable. She chose some towns that I hadn't heard about before and I'm so glad. Her suggestions for activities and sightseeing were perfect. I enjoyed the lodgings she chose. Many were centrally located and we were able to walk to most of our activities and meals. Having breakfast included was perfect. And being picked up at the Orly Airport and taken to the train station was wonderful and so helpful. We've never done that before.
Some small suggestions:
It would have been good to have a little more information about parking availability for our lodging and about toll road cost. Also, for the last two lodgings in Bayeux and Giverny, we ended up staying at a different location and address than was listed on the itinerary, so it was a bit confusing. In hindsight, I would have chosen to drop off our rental car in or near our last stay in Giverny and take the train to Orly Airport. The car return signage at Orly Airport was minimal, small, hard to see, and it took a long time to find the drop off location.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Replied on Jun 12, 2025

Bonjour Alicia, Bonjour Bob,

Thank you so much for your feedback. I'm glad to hear that you had a great stay. However, I'm sorry for the confusion regarding the accommodation addresses in Bayeux and Giverny — I will make sure to correct that. I’ve also taken note of your comments about the parking. Thank you for pointing out these issues; your feedback will help us improve our services.
I wish you all the best.
Audrey

This was not the first trip planned with KimK...
Italy | May 21 - Jun 3, 2025

L
Laurie M.
Chicago, IL | Reviewed on Jun 11, 2025
This was not the first trip planned with KimKim, but the first using Erini. Although budget was not as high as in the past, still a significant amount of money was paid for two travelers.
I requested business class for train transport, but was talked out of same. Really would have been better if we had business class , would not have had to pay extra for lounge acess.
In bed and breakfast in Sorrento, should have been forewarned that car service would have to drop us off two blocks from...
Read more

This was not the first trip planned with KimKim, but the first using Erini. Although budget was not as high as in the past, still a significant amount of money was paid for two travelers.
I requested business class for train transport, but was talked out of same. Really would have been better if we had business class , would not have had to pay extra for lounge acess.
In bed and breakfast in Sorrento, should have been forewarned that car service would have to drop us off two blocks from hotel; would have liked a landmark of where hotel was located, because even with google maps, it was up a stairway and almost impossible to locate. All that would have needed to be communicated was the stores or restaurants on either side of street. Location of Palazzo Staracce was double edged, loud all night long, but in a great location. No blinds on windows, up at crack of dawn. Should have communicated all of this to us. No elevator and breakfast was satisfactory at best.
When booking in a country you are not familiar with, the agent should communicate these things with you as well as booking us to major cities on National Holidays or weekends, since things are closed.
So much more to say about the hotels and their locations.
Hotel Ariel is off the main area, but lovely, but sadly the A/C in the room did not work for three nights, despite the fact that they were made aware of same.
Bettoja Mediteraneo was too far away from everything and as predicted not in the best neighborhood, however, the hotel itself was clean and breakfast was good.
Urban Hive was clean, breakfast was good, but again, summer and the A/C was completely broken. Luckily only had to stay one night.
Plinius Lifestyle Como, good hotel, room small but clean, breakfast above average. Located double edged as very loud all night but in a good location.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 12, 2025
Dear Laurie, Thank you for your feedback. I’m sorry to hear that parts of your trip didn’t meet your expectations. I appreciate you taking the time to share your concerns and would like to clarify a few points.
Regarding the train, we always book first-class tickets by default for all clients, and this has consistently worked well. Lounge access is not something we include automatically; we leave it at your discretion to add, in order to respect the agreed-upon budget. Our 24/7 support team...
Read more

Dear Laurie,

Thank you for your feedback. I’m sorry to hear that parts of your trip didn’t meet your expectations. I appreciate you taking the time to share your concerns and would like to clarify a few points.
Regarding the train, we always book first-class tickets by default for all clients, and this has consistently worked well. Lounge access is not something we include automatically; we leave it at your discretion to add, in order to respect the agreed-upon budget. Our 24/7 support team also provided timely guidance on where the lounge was located.
With the hotel, we truly wish you had reached out to us during your stay about the issues with the air conditioning and the shutters. We are available at all times to contact the properties directly and intervene when needed—we could have helped resolve those matters right away.
All accommodations were selected within the submitted budget, and we reviewed them together in advance. While there was flexibility to upgrade, we had discussed that this would come with a significant cost increase, and based on your preferences, we kept the original arrangements.

Your honest feedback is truly appreciated and helps us continue to improve.
Warm regards,
Eirini

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