Kimkim Trip Reviews

4.8
Based on 16,499 ratings
Read 16,499 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip was very well planned by our KimKim ...
Norway | May 12 - May 17, 2025

Jennifer
Jennifer A.
Brookhaven, GA | Reviewed on May 24, 2025
Our trip was very well planned by our KimKim team! We hit all the high points and they did a great job of mixing both mine and my husband's interests. Their guidance with trains and excursions was very comforting to have! Read more

Our trip was very well planned by our KimKim team! We hit all the high points and they did a great job of mixing both mine and my husband's interests. Their guidance with trains and excursions was very comforting to have!

Activity Review
Summer Kayaking Excursion
Summer Kayaking Excursion
Flåm

I can't remember our guides name but she is from Argentina and did an AMAZING job at engaging with us and also enjoying the history and nature of it all! She was fantastic and so what this activity!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ethel Laul

Guides, adventurers and the people of Norway are wonderful.
Norway | May 8 - May 18, 2025

Pauline
Pauline M.
Atlanta, GA | Reviewed on May 24, 2025
All of our guides did a wonderful job and were very knowledgeable and helpful. We loved Aurland and our Gide there. The place we stayed was in a beautiful, tranquil spot called 21/2 Aurland. Read more

All of our guides did a wonderful job and were very knowledgeable and helpful. We loved Aurland and our Gide there. The place we stayed was in a beautiful, tranquil spot called 21/2 Aurland.

Hotel Reviews
29|2 Aurland
Aurland

This was the most beautiful place we stayed in Norway. From the owner to everyone working there you made our stay so special. We can’t wait to come back and stay longer.

Authenticity & Character
Fits lovely into the mountains and tells a story about Norway in every direction.
Location
After the larger cities this was such a peaceful place to relax and enjoy the true beauty of Norway.
Staff
The staff are special because each love and appreciate their country and take care of the land around them with organic farming.
Cleanliness & Comfort
Our room and the lodge made you feel right at home.
Karl Johan Hotel
Oslo

Perfect location for Oslo stay.

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Radisson Blu Plaza Hotel
Oslo

Very modern hotel and clean

Authenticity & Character
Location
Right by train station
Staff
Cleanliness & Comfort
Det Hanseatiske Hotel
Bergen

Amazing location in Bergen

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experience Aurland with a Local Guide
Experience Aurland with a Local Guide
Aurland

Our guide was a very special person and we felt like friends in just a few minutes with him . As a small ground 4 he would pick us up and take us wherever we wanted to go and some places we didn’t know about.

Quality of Experience
Food
Guides, Drivers and Staff
The best
Transport
Private Oslofjord Island Hopping Nature Walk
Private Oslofjord Island Hopping Nature Walk
Oslo

The Private Oslofjord Island Hopping Nature Walk was really well organized, and our guide was very informative and sweet. It was a bit challenging with the ups and downs, so I would definitely recommend bringing a hiking stick especially for older guests. Overall, it was a great way to explore the islands and enjoy the scenery.

Food & Culture Walk
Food & Culture Walk
Bergen

The Food & Culture Walk in Bergen was enjoyable, although a bit long. The first stop had a huge cinnamon roll that seemed excessive, especially as it was too much after breakfast. I think the sequence could be improved by offering the cinnamon roll at the end so people can take it away if they're too full.

Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

The Fjord Cruise to Rosendal was the highlight of my husband’s and my part of the journey. It was quite cold, but the ferry was nice with a lovely breakfast bar. You could get a variety of hot and cold drinks, making the experience very enjoyable. The scenery was spectacular, and the weather held up beautifully!

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 02, 2025

Pauline!🥹 This is so sweet, thank you so much! It was an absolute pleasure working with y'all for this Trip! I'm thrilled to hear the 29/2 ending up being a lovely stay and that you enjoyed the substitute activities there🙌 The day trip to Rosendal is one of my absolute favorites, too, so I'm glad all went well and you loved it😁

Practical advice
Portugal | May 11 - May 20, 2025

Kristin
Kristin N.
Billings, MT | Reviewed on May 23, 2025
1. Our guide Pedro for the Biklas y Triklas bike tour in Porto was outstanding and deserves 5 gold stars. He was very knowledgeable, articulate, and expressive.
2. In Porto we might have wanted to go to the Livraria Lello, but we learned about it too late to arrange tickets. Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city. The website and app suggestions are vague discussions of parts of the city, not super helpful when you are in the...
Read more

1. Our guide Pedro for the Biklas y Triklas bike tour in Porto was outstanding and deserves 5 gold stars. He was very knowledgeable, articulate, and expressive.
2. In Porto we might have wanted to go to the Livraria Lello, but we learned about it too late to arrange tickets. Wishing Hector had given us a list of popular destinations enjoyed by KimKim clients for each city. The website and app suggestions are vague discussions of parts of the city, not super helpful when you are in the middle of a trip.
3. All the arrangements of hotels and transportation were very good. We were happy will all the plans except maybe the TukTuk tour which we could have arranged on our own. Our guide was perfectly qualified, but I would just prefer some other way of learning about the city, probably at a slower pace. On our last day in Lisbon, why would we want to learn about the beginning and end points of each tram and each elevator?
4. Remind travelers to put their airpods or earbuds into the purse at the beginning of each day!! Some old people like me are still expecting audio tours to have head sets.
5. Put the travel agent emergency number into your phone contacts with the proper country code, etc, so that if there are any problems with a scheduled transfer, such as an early or late transfer from the airport outside of working hours, there will be someone to call.

Hotel Reviews
Pestana Lisboa Vintage
Lisboa

If you are expecting twin beds, mention it immediately at check in. The default sheet arrangement is to unite the beds into one large bed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Vela Guesthouse
Cascais

Really pretty hotel. Breakfasts very good, very good service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}}
Portugal

It worked. As you know, the transportation that gave us a headache was the train from Porto to Lisbon. Fortunately the strike was over, but we wasted a lot of time going early to the station. Nothing anyone could do about it.

Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

This was very enjoyable. Guide was very good.

Quality of Experience
Food
Great variety. Well presented.
Guides, Drivers and Staff
Transport
We walked.
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal

Lisbon is a very large and fascinating city. Also very congested with cars and tourists. After taking the TukTuk tour I realized that I needed a slower pace and more information about each historical site. I guess it would be fine for an amusing ride and overview.

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Our guide was very personable and knowledgeable. I think his name was Felixberto, but now I find that my Trip Plan has disappeared from the app, so I am not sure of the spelling. We enjoyed the hike and the beautiful park. The crowds in Pena Palace were pretty bad. Our guide did cut the day short, however, since we started heading back to the hotel at 1pm. Fine with us since it was raining a bit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on May 26, 2025

Dear Kristin,
Thank you so much for your thoughtful feedback!
We're thrilled to hear how much you enjoyed the bike tour. We also appreciate your suggestions regarding clearer destination highlights, audio gear reminders, and improved access to our support. These insights are incredibly helpful and will guide us in refining the experience for future travelers. We're so glad you were happy with the hotels and transportation, and we hope to welcome you on another journey soon!

Warm regards,

The trip and individual guides were excellent...
Spain | Apr 27 - May 11, 2025

S
Steve A.
Los Angeles, CA | Reviewed on May 23, 2025
The trip and individual guides were excellent.
1. Camino passports: it would have been nice to have been referred to a website to obtain these in advance. Several of our fellow travelers did this. We were able to get passports in Porto from the cathedral after doing some research.
2. Hotels: In general, they were quite acceptable with those in Lisbon and Santiago de Compostela being exceptional. The hotel across the tracks from the train station in Padron was our least favorite as it was...
Read more

The trip and individual guides were excellent.
1. Camino passports: it would have been nice to have been referred to a website to obtain these in advance. Several of our fellow travelers did this. We were able to get passports in Porto from the cathedral after doing some research.
2. Hotels: In general, they were quite acceptable with those in Lisbon and Santiago de Compostela being exceptional. The hotel across the tracks from the train station in Padron was our least favorite as it was well out of the way of the Camino and understaffed. We opted to go to town as a group for dinner.
3. Trip planning: I would most strongly recommend adding a day after the arrival in Santiago de Compostela to attend the mass and tour the town on the day after completing the walk. That was a big missing part for Sidney and me.

Activity Reviews
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Touristy

Quality of Experience
Hard to find since cabs can't get to the entrance.
Food
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Guide was extremely knowledgeable and shared his personal experience without overloading us with facts.

Dinner With Locals at a Local Home
Dinner With Locals at a Local Home
Lisbon

The best experience in Lisbon. Our host opened her home to us as if we were family, and her dinner and wine selections were excellent.

Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

I don't remember anything in particular that stands out.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Good tour of the wineries. Great lunch at the last one on the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 29, 2025

Dear Steve, thank you for your thoughtful feedback! I'm thrilled to hear you had an excellent trip overall and enjoyed the guides and many of the accommodations. We really appreciate your suggestions and absolutely take that into consideration for future itineraries. Thank you again for traveling with us, it was a pleasure to be part of your Camino experience! All my best, Rita 😊

Pauline was a dream to work with…..
Scotland | May 13 - May 19, 2025

Maggie
Maggie G.
Jacksonville, FL | Reviewed on May 23, 2025
Pauline was a dream to work with. Helping us revise and squeeze in destinations we were interested in.
Holister who picked us up at the airport after a delay was informative and very professional
Our trip around Skye was amazing and Stewart was a fabulous driver— he managed our trip expertly and avoided crowds. Timberbush Tours
The sequencing of our self guided yours allowed us ample time to fit everything in The hotels and our rooms were fabulous None of the above would have... Read more

Pauline was a dream to work with. Helping us revise and squeeze in destinations we were interested in.
Holister who picked us up at the airport after a delay was informative and very professional
Our trip around Skye was amazing and Stewart was a fabulous driver— he managed our trip expertly and avoided crowds. Timberbush Tours

The sequencing of our self guided yours allowed us ample time to fit everything in

The hotels and our rooms were fabulous

None of the above would have happened without Paulines attention yo our needs and attention to detail

Hotel Reviews
Hotel Colessio
Stirling

Great location great amenities

Authenticity & Character
Location
O
Staff
Cleanliness & Comfort
Hotel du Vin & Bistro Edinburgh
Edinburgh

Great hotel. Cute and charming

Authenticity & Character
Location
Staff
Cleanliness & Comfort
P
Rusacks St Andrews
St Andrews

Perfect location — roof top nar exceptional— pub and dinning was awesome

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oban Bay Hotel
Oban

Great location- cute bar overlooking the bay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Inverness hotel
Inverness

Centrally located

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Culloden Battlefield Visitor Centre tickets
Culloden Battlefield Visitor Centre tickets
Inverness
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Boat Ride Around the Canal & Loch Ness including a Visit to Urquhart Castle
Scotland
Isle of Skye Daytrip from Inverness
Isle of Skye Daytrip from Inverness
Inverness

So much easier to have a driver for the day so we both could enjoy the amazing island

Quality of Experience
Guides, Drivers and Staff
Stewart was amaxing
Transport
Stewart was a great driver
Blair Atholl Tour at Blair Atholl Distillery
Blair Atholl Tour at Blair Atholl Distillery
Pitlochry
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh
Boat tour from Oban - see the coast of Mull
Boat tour from Oban - see the coast of Mull
Oban
Oban Distillery Tour
Oban Distillery Tour
Oban
Stirling Castle Tickets
Stirling Castle Tickets
Scotland
Local specialist: Pauline Mathieu
Pauline
Pauline Mathieu
Local specialist in UK & France | Replied on May 26, 2025

Thank you so much for this amazing review, Maggie!!! 😍 I'm absolutely thrilled to hear that you and Jim had such a fantastic time in Scotland.

Timberbush really is the best, aren’t they? 😉

I’m already looking forward to creating another unforgettable experience for you both!

Shona was wonderful! She was always responsiv...
Japan | Mar 13 - Mar 31, 2025

S
stephanie l.
Seattle, WA | Reviewed on May 23, 2025

Shona was wonderful! She was always responsive and we really liked the itinerary she planned. Shona planned a great trip that my husband and I and our kids age 5 and 8 enjoyed.

We had two exceptional tour guides this trip. Fumi in Kanazawa and Nao in Osaka. Highly recommend these guides.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on May 24, 2025

Hi Stephanie,

Thank you so much for taking the time to write and submit the review — I really appreciate it! I’m so glad to hear that you and your family enjoyed the trip, and it means a lot to me that the itinerary worked well for everyone, especially with your kids.

I’m also thrilled to hear that Fumi and Nao made such a positive impression — I’ll be sure to pass along your kind words to them!

Wishing you and your family many more wonderful adventures ahead, and I hope to help you again in the future.

Warmly,
Shona

Trip was one of a lifetime! Planning includin...
Greece | May 10 - May 19, 2025

M
Marlin H.
Chicago, IL | Reviewed on May 23, 2025
Trip was one of a lifetime! Planning including transportation and guides were really good. Will mention a couple challenges later. Appreciated the planning by Angela to have our group of six mostly to ourselves. The only time we have a larger group was at Athens, Kronoss and Corinth but was only 14 folks usually. Guides all very knowledgeable and catered to any slight changes or provided options.
The individualized boutique hotels were absolutely wonderful. Only challenge from time to time...
Read more

Trip was one of a lifetime! Planning including transportation and guides were really good. Will mention a couple challenges later. Appreciated the planning by Angela to have our group of six mostly to ourselves. The only time we have a larger group was at Athens, Kronoss and Corinth but was only 14 folks usually. Guides all very knowledgeable and catered to any slight changes or provided options.
The individualized boutique hotels were absolutely wonderful. Only challenge from time to time were the steps to get to the enjoyable hotel rooms. Santorini biggest challenge. But oh, the reward of the Elite Rooms! The tours of Athens and Corinth were wonderful, local food suggestions from hotels or local folks were all wonderful.
The hotel in Athens was nice and quiet but was so isolated on small street our transportation vans had a hard time getting down the street. Glad we didn't have to drive.
Got to experience the Sahara sandstorm one day! Fun but for the Cretans a challenge.
Wonderful experience the final evening with the Greek Cooking class and eating the food and tasting the wine! And oh, the wine, cheese, yogurt, baklava, figs, olives - What can we say! Thanks Angelia!! Would let you plan our next trip somewhere in this world!!

Hotel Reviews
Oniro City
Athens

Location Was on small street and a bit of a walk to get to downtown eateries

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elite Suites Oia
Santorini

Fabulous - Steps up and down were a challenge for some folks!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Artion City Boutique Hotel
Iraklio

Only challenge the ran out of water one morning but they accommodated us by giving a room to shower!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SanSal Boutique Hotel
Chania

Picked gem here Angela! A good final two nights - on water, near downtown, wonderful breakfast everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 01, 2025

Hey you!

Thank you so much for sharing your feedback on your experience in Greece.
"Trip was one of a lifetime!". This phrase is the best thing I can read from a guest who has traveled with us.
I am super happy to know that you had a great time here with us.
I know some hotels are challenging to get to, but as you said, the views usually pay off!
I would truly love to see you all coming back to Greece.
There are so many more places I would like to show you, and that I am sure you will love.
Until your next visit, take care and safe travels!

Angela & the GA Trips team

30th Anniversary Portugal Trip
Portugal | May 10 - May 21, 2025

THERESA
THERESA G.
Clifton Park, NY | Reviewed on May 23, 2025
We contacted KimKim for our 30th anniversary trip to Portugal, and we were connected with Pedro. From the beginning, Pedro offered us so many options for our trip, and after we selected our likes, and let him know our dislikes, he crafted an itinerary that perfectly matched our criteria. From the private walking tour in Lisbon with Nadia (who was wonderful), to the Fado dinner, which we truly enjoyed, to the private driver Rui, who kept us entertained on our day trip to Sintra, all of it... Read more

We contacted KimKim for our 30th anniversary trip to Portugal, and we were connected with Pedro. From the beginning, Pedro offered us so many options for our trip, and after we selected our likes, and let him know our dislikes, he crafted an itinerary that perfectly matched our criteria. From the private walking tour in Lisbon with Nadia (who was wonderful), to the Fado dinner, which we truly enjoyed, to the private driver Rui, who kept us entertained on our day trip to Sintra, all of it was just wonderful. Rui also drove us to Porto with stops along the way and we were happy to have the same drive for both days. Pedro and his team checked in with us often, ensuring we were enjoying ourselves and answering any questions we had. We had a small issue upon check-in in Porto and we contacted Pedro and his team and the issue was resolved in less than 10 minutes. Our walking tour in Porto with Andres was great, and all of the little anniversary surprises along the way were so incredible appreciated. Pedro also provided us with a self-guided itinerary for Sao Miguel and the sights we saw were truly amazing. There is not enough praise we can heap on Pedro and his team for taking care of us and truly making our 30th anniversary truly spectacular.

Hotel Review
Hotel Britania Art Deco
Lisbon

We loved this hotel!!!!! This is probably in our top three (maybe even top two) hotels we have ever stayed in. When we left this hotel for Porto, and checked into the hotel there, we kept saying "it's not the Britania"! Our room was spacious, and well appointed. The dining room area, and the bar area were cozy and homey. But it is the staff that makes this hotel what it is. Every morning, the dining room staff remembered I requested almond milk and automatically brought it out to me, they remembered our names, and that it was our 30th anniversary. They were so kind and helpful. It truly was an absolute delight to stay at this hotel.

Authenticity & Character
The charm of this hotel, the history of it and how cozy and homey it feels.
Location
The location is perfect for exploring Lisbon. Very walkable to everywhere you want to go.
Staff
I cannot say enough good things about the staff of this hotel. They are truly wonderful and go above and beyond.
Cleanliness & Comfort
The room was large and comfortable, as was the bed. It was very clean and had everything we needed.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 26, 2025
Dear Theresa,
Thank you so much for your kind and thoughtful review.
I am super happy to hear that your 30th anniversary trip to Portugal was everything you had hoped for - and more. It was truly our pleasure to help craft a journey that reflected your interests and celebrated such a special milestone in your lives.
It’s always our goal to make sure our travelers feel cared for and supported throughout their journey, so thank you for recognizing the prompt assistance you received. Your kind...
Read more

Dear Theresa,
Thank you so much for your kind and thoughtful review.
I am super happy to hear that your 30th anniversary trip to Portugal was everything you had hoped for - and more. It was truly our pleasure to help craft a journey that reflected your interests and celebrated such a special milestone in your lives.
It’s always our goal to make sure our travelers feel cared for and supported throughout their journey, so thank you for recognizing the prompt assistance you received. Your kind words are the greatest reward for the work we do.
Wishing you many more years of love, adventure, and wonderful travels ahead!
Your Friend in Portugal - Pedro

This was an awesome trip. As I’ve been tellin...
Greece | May 10 - May 19, 2025

T
Tobias L.
Greece | Reviewed on May 23, 2025
This was an awesome trip. As I’ve been telling people since we are home “my heart is full (everything went very smoothly), my head is full (many historical details/dates, Greek mythology etc.), my belly is full ( loved the Greek food) but my body is tired! (Good tired). I would echo Keith/Phyllis's review concerning the guides. Four of us wear hearing aids which at times was difficult to hear, especially women’s voices which are higher pitched making it more difficult to understand. But... Read more

This was an awesome trip. As I’ve been telling people since we are home “my heart is full (everything went very smoothly), my head is full (many historical details/dates, Greek mythology etc.), my belly is full ( loved the Greek food) but my body is tired! (Good tired). I would echo Keith/Phyllis's review concerning the guides. Four of us wear hearing aids which at times was difficult to hear, especially women’s voices which are higher pitched making it more difficult to understand. But overall just an amazing trip. Thanks for accommodating our requests. You’re the best!

Hotel Review
SanSal Boutique Hotel
Chania

Beautiful view of the water and very homey.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Review
The Real Cretan Cooking Experience
The Real Cretan Cooking Experience
Chania

When I initially saw this scheduled I wasn’t real excited about this. But the experience was wonderful and I’m glad I got to do this. Our driver/guide was very good and the family as well. And we had fun getting to know and interact with the other people.

Quality of Experience
Food
Guides, Drivers and Staff
See Phyllis’s comments about the one guide.
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 23, 2025

Yeia sou Toby,

Thank you for sharing your feedback.
I'm really excited to know that you have been talking about the your trip to Greece, an that you are overall full! Being full and tired after returning from a trip is exactly how it should be!
I have noted your Phyllis's and your feedback about the guide.
We will see how this can be fixed.

It was a real pleasure working with you on this trip.
Hope to see you coming back soon. 🙂

Best regards,
Angela and the GA Trips team

Tatiana was fantastic - very responsive and a...
Scotland | May 8 - May 16, 2025

T
Thomas C.
Memphis, TN | Reviewed on May 23, 2025

Tatiana was fantastic - very responsive and able to help with issues that came up during the trip. Would recommend her and KimKim to everyon

Local specialist: Tetiana Smal
Tetiana
Tetiana Smal
Local specialist in London | Replied on May 26, 2025

Dear Thomas,

Thank you so much for your kind words! I'm really glad I could be there to support you throughout the journey.
It was a real pleasure being part of your trip, and I truly hope the memories from this adventure stay with you for a long time to come.
Wishing you all the best in your future travels — and perhaps even a return to Scotland one day!

Warm regards,
Tatiana

A magical trip through Northern Morocco
Morocco | May 15 - May 21, 2025

Len
Len A.
United Kingdom | Reviewed on May 23, 2025
Brenda and I are experienced international travelers and now as retirees we made this 1st time decision to use a travel agency service with an assigned driver and the trip planned for us. The 7 days in Northern Morocco were rewarding, well planned, informative and flexible as we went through the 7 days. Our driver, Soufian Belkach, was excellent. He was patient, courteous, professional in every way, safe as a driver, providing warnings about where not to venture on our own in the evening... Read more

Brenda and I are experienced international travelers and now as retirees we made this 1st time decision to use a travel agency service with an assigned driver and the trip planned for us. The 7 days in Northern Morocco were rewarding, well planned, informative and flexible as we went through the 7 days. Our driver, Soufian Belkach, was excellent. He was patient, courteous, professional in every way, safe as a driver, providing warnings about where not to venture on our own in the evening hours, and willing to chat with us about life in Morocco. This helped us to understand Moroccan Culture. The guides were well trained and educated us, taking time to personalize our tours. It will take time for us to process all we saw and experienced. The places we slept were clean, attractive, and well serviced. The amazing Riad in Fez is a stunning environment. I should be on the tour itself as a place to go for a meal and simply view its beauty and charm. The mattress and pillows were not comfortable which takes away from the amazing environment. The other facilities where we slept were very comfortable. We appreciate the flexibility in adjusting daily as needed and we credit Soufian with that as he would advise and then communicate with others to ensure we continued to enjoy the 7 days. A tip, it is a good idea to sit down with the guide prior to the tour to discuss what we want to see and do and our limitations as well. Guides cannot read our minds.

Hotel Reviews
Barceló Casablanca
Casablanca

This is a nice hotel in Casablanca but in an area that is very busy with a lot of traffic and not much to see. However the service and room at this hotel is lovely and impeccable and the food wonderful.

Authenticity & Character
It is beautifully appointed and comfortable
Location
a location that is quieter and closer to interesting places to walk to. This hotel is on a busy street.
Staff
We arrived on Len's birthday, May 15. We told the restaurant staff that it was his birthday. They surprised us with a cake and the staff sang the birthday song in Arabic, the next table full of Spanish visitors sang in Spanish, it was lovely.
Cleanliness & Comfort
The hotel is very clean and comfortable with lovely furinishings.
Riad Salam Fes
Fes

This hotel is an authentic Moroccan riad. It is so beautiful and elaborate. It is like walking through an art gallery. Every time we walk through, we find something to admire. It is a work of art! It is a marvel.

Authenticity & Character
This is more of an authentic Moroccan riad that we read and hear about. This is it! It is a must see. We were so glad to have stayed there.
Location
It is close to the medina and walkable to many restaurants and sights to see.
Staff
The staff were very friendly. Upon our arrival, they had a guide to show us around because the place is huge and so beautiful. The staff were very attentive and helpful if we ask a question or need help.
Cleanliness & Comfort
The place is very clean and lovely however our bed and bedding were not that comfortable. The sofa in the room was also not very comfortable. The bed and sofa were hard, the blanket very heavy for warmer weather. We were unsure if that is a typical Riad? The water pressure in the shower was weak. Other than that, breakfast was a "feast" too much for just two people. They went out of their way to serve me gluten free bread which is most appreciated.
Hilton Garden Inn Tanger City Centre
Tangier

The hotel is lovely and symbolizes the excellence of the Hilton chain of hotels. However, it is part of the Hilton hotel chains. It can be a bit impersonal.

Authenticity & Character
It is a typical hotel. The ambience is nice and comfortable. There are places to sit outside of the hotel room.
Location
It is close to the beach and the boardwalk to stroll as well as many stores and restaurants to visit. There is a mall next to the hotel too.
Staff
The service at the restaurant is very nice. The front desk staff were okay. It is a big hotel and very impersonal.
Cleanliness & Comfort
Everything was very clean and the furnishings nicely appointed. The bed and bedding were very comfortable.
Taj Chefchoaune Luxury Hotel and Spa.
Chefchaoun

This is a very magical place. We loved the "birds eye" view from the hotel to the town of Chefchaouen. Our room was beautifully furnished.

Authenticity & Character
This is an like an authentic Moroccan Riad in style and decor but modernized with lovely amenities like a bathtub, shower, indoor swimming pool, hot tub, sauna and a terrace. There are many places to sit on the terrace.
Location
This Riad was situated high on a mountain plateau overlooking the town of Chefchaouen but with walking trails to the town itself. It is a beautiful and serene place among the Atlas mountains. We can see the tops of the mountain range.
Staff
They were very personable and ensured that our stay was pleasant. The food was excellent.
Cleanliness & Comfort
It is a newer hotel and everything was clean and new. The bed and bedding was very comfortable.
Activity Reviews
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

It is not our driver's fault. Our flight was delayed so by the time we arrived, it was very late and during rush hour in Casablanca. The traffic was terrible and we were exhausted too so our driver agreed to drop us off at the hotel Barcelo in Casablanca. To be honest, we were not so impressed with the city- so much traffic and the area the hotel was in was not that nice. That was our first impression of Casablanca, sad but true. However on our return trip back to Casablanca from Fes, Soufain showed us the Mosque and the beach/waterside. It was a lovely part of town. We enjoyed seeing that and the lovely homes in the area. As we arrived late, we missed being able to go on a guided tour of the Mosque and to visit other places like the Rex cafe which is not a must. By the 7th day, we were a bit tired of touring, I must admit. Soufain understood and respected our decision.

Quality of Experience
Our driver, Soufain was flexible and listened to our wishes not to drive around Casablanca but to drop us off at the hotel at our request.
Guides, Drivers and Staff
Soufain the driver is awesome. He is patient, professional and listens when we asked to return to our hotel. During the course of the 7 days of travel, we chatted about our families, funny stories, our experiences etc. It was a pleasant ride.
Transport
Soufain was always on time and always ready when we were ready to leave etc.
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

We stopped and toured at Volubilis Punic-Roman ruins. Wow, we cannot imagine how they built the homes without machinery- those heavy stones and such precision - straight and perfectly aligned! We enjoyed touring on our own and taking pictures. It is well worth the stop to visit!!

Quality of Experience
Being able to explore on our own even though they do provide guides for a small fee. We opted to read the signs and figure out the lay of the ruins.
Guides, Drivers and Staff
Nice and polite staff
Transport
We were supposed to go through Meknes and Idriss but we started a bit late and we were tired of the long ride so asked Soufain if there was a shorter way to Fes. He obliged and shortened our ride to Fes. That was our choice and we appreciate Soufain's flexibility.
Jewish Heritage Tour of Fez
Jewish Heritage Tour of Fez
Morocco

The guide was very patient and wonderful. He showed us the Jewish quarter, the Jewish cemetery and many other places. The tour was a bit long and he kept wanting to show us more and more places. By then, we were tired and hungry. I asked for a tea break. He said one more place then a tea break but it went on and on. By that time, we have been touring for almost 8 hours which was too much for us. We should have been firm and say, that is fine, that is enough. But we did ask to be shown where I can purchase argan oil and oud oil. We saw so many cool things that we do appreciate the time given us. It was just too long.

Quality of Experience
We saw a tannery, how they dye clothes and leather, and many artisanal craftsman workshops like coppersmith, sewing, weaving, fish market, etc, etc. So many places that we lost count of what we have seen.
Guides, Drivers and Staff
I wish the guide would respect when we state that we need to stop and take a tea break. I noticed the guide asked someone to bring him a sandwich so he can eat while continuing to guide us, huh?! What about us. sigh... But actually he was a very knowledgeable and wonderful guide. We just need to be more clear what we wish to do as we expect to have dinner with a Moroccan family that night.
Transport
Soufain was there when it was time for us to leave. The guide kept telling him to go to different places. Finally we said, no, we will get off here and walk to our Riad after going for our tea break much later around 5 pm!!
Guided Tour of Tangier
Guided Tour of Tangier
Morocco

Our guide was very knowledgeable and showed us the medina, artisan crafts and bazaars of Tangier as well as the Jewish quarter and synagogues etc. Shared a lot of fascinating history. We never discussed our needs prior to this guided tour, our guide was young and energetic. Since Len has to interpret what the guide said in sign language for me, it takes time for one language to another so by the time, our guide has already left for the next place- not enough time for me to ask questions. This tour has a lot of steps too. It was harder for me with a bad knee to keep up with the guide. So we feel a bit rushed and trying to keep up. We realize it was on us to clarify what we need- a slower pace even if it means missing some places to show us, which is fine. We learned so much already.

Quality of Experience
We loved seeing the famous Baba restaurant, the Jewish synagogues, the Roman tombs carved in the rocks, the medina and artisan crafts.
Guides, Drivers and Staff
The guide seem he needs to follow his timetable to show us everything he wants us to see rather than follow our pace.
Transport
Soufain was there. We can depend on him to be where he is to pick us up.
Private Transfer from Fes to Casablanca via Rabat
Private Transfer from Fes to Casablanca via Rabat
Morocco

We enjoyed visiting Rabat on our way from Casablanca to Tangier. we went with a local guide in the medina at Rabat. He was very knowledgeable about the history of the area and we enjoyed the tour. We ended with a lovely tea break at the tearoom there. It was about an hour break for us which we appreciate. On the way back, it was a long ride- 4 hours so we asked to stop at Rabat again. This time without a guide. We wandered a bit then had a tea break again. It was 30 minutes this time.

Quality of Experience
Guides, Drivers and Staff
Our guide at Rabat was knowledgeable and when we said we only have an hour, kept it short and led us to the tearoom which is nice.
Transport
Soufian agreed to give us a break at Rabat. His flexibilty is appreciated.
Guided tour of Hassan II Mosque
Guided tour of Hassan II Mosque
Morocco

We arrived at 3:39 pm due to heavy traffic. We were able to see the beautiful waterfront and the Mosque but it was closed and the next tour was at 5 pm. We did not want to wait until then so we opted to just walk around but we cannot walk around the Mosque either. I was rather disappointed because I was hoping to be able to walk around and tour the Mosque but honestly by the 7th day, Len and I were a bit pooped from all the traveling and touring all week. We enjoyed seeing the sea and the lovely homes in the area.

Quality of Experience
Guides, Drivers and Staff
The guard was very strict about not allowing us to walk around.
Transport
Soufian navigating the horrible traffic in Casablanca!!
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen

This is by far the best experience we had on this tour. Our guide was very patient and knowledgeable. We learned so much on this tour about the town and its customs such as painting the houses and steps blue every Spring as a rite. We get to see young girls doing that. There were many steps but because of the slower pace, we were able to keep up. At one point we asked to sit at a cafe for tea and pastries. We also met two young Deaf men who I was able to chat and learn more about Deaf education in Morocco. Our guide knew a bakery that sells gluten free cookies so I was able to enjoy the pastries, which is a plus. We are so in love with this blue and white town. The people we encounter were very friendly, the artisans and natives. The riad we stayed at was beautiful and the view exceptional. The air was pure and clean. Love it.

Quality of Experience
The environment with the mountain peaks, the blue and white colors of the town, teatime and meeting the Deaf natives there as well as the wonderful and patient guide.
Guides, Drivers and Staff
They were very friendly and helpful.
Transport
Soufain drove all the way down the mountain as close to the Riad as possible.
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 24, 2025
Hi Len & Brenda, Thank you so much for sharing your thoughtful and detailed feedback. It means a great deal to us that your first experience using a travel agency for your Northern Morocco trip was rewarding and enjoyable. We’re delighted to hear that Soufian provided you with excellent service, his professionalism, patience, and insights into Moroccan culture truly make a difference, and we will be sure to pass on your kind words to him. We appreciate your note about the riad’s mattress... Read more

Hi Len & Brenda,

Thank you so much for sharing your thoughtful and detailed feedback. It means a great deal to us that your first experience using a travel agency for your Northern Morocco trip was rewarding and enjoyable. We’re delighted to hear that Soufian provided you with excellent service, his professionalism, patience, and insights into Moroccan culture truly make a difference, and we will be sure to pass on your kind words to him.

We appreciate your note about the riad’s mattress and pillows, and we will share this feedback with the management to improve future guest comfort. It’s wonderful to know the other accommodations met your expectations and that the flexibility during your trip enhanced your overall experience.

Your tip about having a pre-tour discussion with the guide is invaluable, and we will gladly encourage future travelers to do just that, ensuring a truly personalized and smooth journey.

Thank you again for choosing us for your adventure, and we hope to welcome you back for many more explorations!

Best Wishes,
Ali

Thank you Katsu!!!
Japan | May 9 - May 21, 2025

Charlie
Charlie H.
Newark, NJ | Reviewed on May 23, 2025
Katsu planned us a beautiful trip to Japan during the first two weeks of May. We had an in depth discussion when we first started talking about our priorities for the trip. We centered in on food and nature experiences as the most important focus of our 12 days in Japan and Katsu put together the perfect itinerary. From basking in onsens to wandering through moss gardens and eating delicious Japanese food in between we had truly special experiences surrounded by the unique natural beauty of... Read more

Katsu planned us a beautiful trip to Japan during the first two weeks of May. We had an in depth discussion when we first started talking about our priorities for the trip. We centered in on food and nature experiences as the most important focus of our 12 days in Japan and Katsu put together the perfect itinerary. From basking in onsens to wandering through moss gardens and eating delicious Japanese food in between we had truly special experiences surrounded by the unique natural beauty of the mountains and sea side towns of Japan. Katsu was kind attentive and kept an eye out for our best interests in the entire time ensuring that each activity we did allowed us to spend our time in the best way possible.

Local specialist: Katsu Okada
Katsu
Katsu Okada
Local specialist in Vancouver | Replied on May 24, 2025

Charlie-san!
Thank you so much for taking the time to write such a thoughtful comment, especially during your busy time after returning home. I truly appreciate your respect for Japanese culture, and it was a pleasure for me to collaborate with you in planning the trip. I am grateful for the opportunity to help create such meaningful experiences for you, and I’m happy to hear that you enjoyed your time surrounded by Japan’s beautiful nature and culture. Thank you again and please do visit Japan again!!

Alfonso and Urania were excellent to work wit...
Spain | May 17 - May 22, 2025

Carol
Carol A.
Casas Adobes, AZ | Reviewed on May 23, 2025
Alfonso and Urania were excellent to work with. We had a number of changes including two members of our party who had to cancel because of medical reasons. Alfonso responded graciously with each change of plans. Our hotels and the activities booked for us were a perfect fit . We have enjoyed all aspects of the trip. Read more

Alfonso and Urania were excellent to work with. We had a number of changes including two members of our party who had to cancel because of medical reasons. Alfonso responded graciously with each change of plans. Our hotels and the activities booked for us were a perfect fit . We have enjoyed all aspects of the trip.

Activity Reviews
Premium winery  tasting  visit
Premium winery tasting visit
Laguardia

We felt like we spent 3 hours with a real wine expert. We finished knowing much more about the area and the wines than we did before.

Cooking class
Cooking class
Hondarribia

So much fun! A real hands on experience with Benjor and Maria.

Day trip to Bilbao
Day trip to Bilbao
Hondarribia

Our private tour of the Guggenheim was excellent. Our second time to the museum in 10 years and this tour was very meaningful to us.

Michelin restaurant booking
Michelin restaurant booking
Hondarribia

Lunch at Alameda was excellent - relaxing, superb service and wonderful meal.

Sailing the coast
Sailing the coast
San Sebastián

The best - our captain was so engaging and made the trip a real treat.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on May 23, 2025

Both Uhaina & I appreciate your beautiful words.
Take care, and see you again!

All of our tours arranged by Adam were fantas...
Portugal | May 7 - May 22, 2025

M
Maria O.
Flagami, FL | Reviewed on May 23, 2025

All of our tours arranged by Adam were fantastic. The tour guides were friendly and knowledgeable. Great experiences. You learn a lot through these tours you otherwise would not. Thank you kimkim for a wonderful Portugal vacation!!

Local specialist: Adam Gomez

All the guides were knowledgeable, certified,...
Greece | May 5 - May 16, 2025

Nader
Nader V.
Denver, CO | Reviewed on May 23, 2025
All the guides were knowledgeable, certified, and on time. We enjoyed having them as guides. The best was the guide we had in Naxos food tour . Considering the cold weather and wind, we think there was no need to the two boat tours . The water was cold and the sea was choppy. We could have those two days scheduled differently. Elena should have told us more detailed information as to what to expect, what to wear, and what to eat. We liked the breaks we had on arrival and departure days in... Read more

All the guides were knowledgeable, certified, and on time. We enjoyed having them as guides. The best was the guide we had in Naxos food tour .

Considering the cold weather and wind, we think there was no need to the two boat tours . The water was cold and the sea was choppy. We could have those two days scheduled differently. Elena should have told us more detailed information as to what to expect, what to wear, and what to eat.

We liked the breaks we had on arrival and departure days in each location.

Both boat experiences were useless and boring. Maybe it could be better in late May or mid June.

You should have provided more info about taxes and VAT.

Hotel Review
The George Hotel
Mykonos

The pools were cold and only one hot tub. We should have had some restaurant suggestions.

Authenticity & Character
Location
Near downtown
Staff
Cleanliness & Comfort
Activity Reviews
Naxos Day Cruise
Naxos Day Cruise
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Villages of Naxos & Beyond
Villages of Naxos & Beyond
Naxos
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mycenae and Nafplio Excursion
Mycenae and Nafplio Excursion
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Kyrimi
Elena
Elena Kyrimi
Local specialist in Athens | Replied on May 23, 2025
Hello Nader, Thank you very much for the detailed review. I am happy to see that you enjoyed all the guides, especially the one in Naxos.
Regarding the weather, as you understand it is not possible to predict beforehand, as now for example, a few days after you departed, the weather is Greece is too hot and unlikely high for this time of year. In any case, this is why we discuss all details of the trip beforehand and we agree together in everything we plan.
Regarding the rest of the... Read more

Hello Nader,

Thank you very much for the detailed review.

I am happy to see that you enjoyed all the guides, especially the one in Naxos.
Regarding the weather, as you understand it is not possible to predict beforehand, as now for example, a few days after you departed, the weather is Greece is too hot and unlikely high for this time of year. In any case, this is why we discuss all details of the trip beforehand and we agree together in everything we plan.

Regarding the rest of the information, if you look at your plan again, you will see that the accommodation tax - or else the climate crisis resilience tax- was mentioned in detail in every hotel you stayed and restaurant recommendations for every location you visit were also included in your itinerary. I am sorry you missed this information, but again, since I was there for you for the questions you had, had I known that, I could have told you where to find this information.

I hope you had a good vacation overall and you can always reach out to us if you plan to come back in the future!

Best regards,

Elena

Chile/Easter Island
Chile | Apr 27 - May 3, 2025

L
Lisa G.
Phoenix, AZ | Reviewed on May 23, 2025

Angel and team fantastic!
Franchesca was great too.
Hotel Gormero - a bit dated but the beautiful lush grounds with warm and super helpful staff more than made up for it.
The only disappointment was not seeing any fish on our snorkeling excursion.

Local specialist: Riwal Le Derff
Riwal
Riwal Le Derff
Local specialist in Santiago & Quito | Replied on May 23, 2025

Hi Lisa,
Thank you so much for your review; all our team very much appreciates it.
Angel is our representative on the ground and our best guide :)
Sorry for the snorkeling, nature can be unpredictable.

Kind regards,
Riwal

A Family Adventure with Kimkim
Greece | May 12 - May 16, 2025

R
Rachel K.
Richmond, VA | Reviewed on May 23, 2025
Kimkim made our large family’s Greece trip, including our small children, absolutely unforgettable, expertly managing diverse itineraries and multiple stops. The spacious rental van was perfect, keeping the kids comfortable and happy during travel between destinations. We stayed at the beautiful Monasteri Guest House, a former monastery whose historic charm and stunning architecture fascinated the kids. After checking in, we watched the sunset over the Meteora rocks, a magical moment our... Read more

Kimkim made our large family’s Greece trip, including our small children, absolutely unforgettable, expertly managing diverse itineraries and multiple stops. The spacious rental van was perfect, keeping the kids comfortable and happy during travel between destinations. We stayed at the beautiful Monasteri Guest House, a former monastery whose historic charm and stunning architecture fascinated the kids. After checking in, we watched the sunset over the Meteora rocks, a magical moment our children adored, followed by an authentic Greek dinner at a local taverna in Kalampaka, where the kids gleefully tried new flavors. Meteora’s breathtaking monasteries were awe-inspiring, and the kids were thrilled by the towering rocks and stories of monks, blending stunning views with rich history. In Galaxidi, we stayed at Mira Mare, where the charming environment and yummy breakfast delighted the children, though the beds weren’t very comfortable. The Delphi tour was incredible, brought to life by our exceptional guide, Ilektra, whose passionate storytelling captivated even our little ones, who hung onto her every word. We fell in love with the authentic lunch at the olive grove—a perfect moment where the kids played happily in the serene setting. The transfer into Athens was seamless, keeping the children content, and the accommodations at Athens Manor House were ideal, offering a cozy space for our family. We thoroughly enjoyed exploring the vibrant Plaka, with its colorful streets and shops that our kids found endlessly exciting, and visiting the iconic Acropolis, where the children were amazed by the ancient ruins and their grand history. The Greek culture and people were incredible, their warmth and love for children and family shining through in every interaction, making our adventure truly special. Kimkim’s flawless planning and thoughtful details ensured our small children enjoyed every experience, making this trip extraordinary. Highly recommend for any family adventure in Greece!

Hotel Reviews
Monastiri Guesthouse
Kalampaka - Meteora

Absolutely beautiful room in the old building. The details including the chandelier were exquisite. Plenty of room for our family of 4. Beds were extremely comfortable. The whole building itself was beautiful and loved having the pool there (wish we had more time to use it!)

Authenticity & Character
The details and color in the room were amazing
Location
Walking distance to square, very close drive to the monasteries
Staff
Cleanliness & Comfort
Mira Mare Hotel
Delphi

The rooms were on the smaller side, however for the “triple” it was only 2 twin beds pushed together with a division in the middle, and another twin bed. The beds were not very comfortable either. The small kitchenette was nice to have. And we enjoying hanging out in the outside patio upstairs. Very close to the water and strip of restaurants. What stood out here was their AMAZING breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The beds were not very comfortable. And did not enjoy having two twins pushed together with a division down the middle.
Athens Manor Houses
Athens

Large, spacious room and bathroom. Comfortable beds. Ideal location within walking distance to the Plaka and Acropolis. Breakfast was not spectacular but covered the basics.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Car Rental Pick-up
Greece

Easy to find the pick up spot, clear communication. However since we had a car seat to install, we were there for a bit longer than the alotted “free” time and had to pay $$ on the way out of the airport. Van was “clean” but not spotless.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Panoramic Meteora Tour
Private Panoramic Meteora Tour
Meteora

Breathtaking views and loved learning the history! Guide Nancy was great, would’ve been nice to have her go into the monasteries with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Delphi
Private Tour of Delphi
Greece

Tour guide Ilektra was knowledgeable and kept our 5 year old engaged!

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch with Olive Grove View
Lunch with Olive Grove View
Greece

Loved meeting the family who cares for the campsite and olive grove. The family-style meal was AMAZING. Beautiful views. Loved.

Quality of Experience
Food
Absolutely delicious
Guides, Drivers and Staff
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens

Tour guide Maria was knowledgable and flexible with our tired kids!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Chris Leontopoulos

Very happy with our trip
Spain | May 3 - May 16, 2025

M
Mia D.
Los Angeles, CA | Reviewed on May 23, 2025
I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay. She did a great job on both accounts. Each time we got to a new hotel we were so pleasantly surprised at how lovely they were, especially the Parador hotel and the Puebloastur spa hotel. I wouldn't have necessarily even thought to book the breakfast included option, but Rita did and we were really glad to have that option every morning. Almost... Read more

I was too busy to really think much about this trip before we went, so I really had to trust Rita to create a fun itinerary with nice places to stay. She did a great job on both accounts. Each time we got to a new hotel we were so pleasantly surprised at how lovely they were, especially the Parador hotel and the Puebloastur spa hotel. I wouldn't have necessarily even thought to book the breakfast included option, but Rita did and we were really glad to have that option every morning. Almost all of the hotels we stayed in had really good breakfasts with a wide variety of food available.
The itinerary was really fun. We went to places I don't think I would have known about if I had tried to plan the trip on my own. I was grateful to have tickets purchased in advance and guides all booked in advance. Everything went really smoothly with tickets and the guides being on time and very knowledgeable about the area in which they were guiding. Almost all of them were born in the area where they were guiding. There was a really great variety of sites and locations on our itinerary from countryside, to towns, to cities and islands, to beaches, to forests, to mountains. We had a good mix of cultural sites and activities, as well.
I think the weakest part of the experience was the limited amount of information we had about the driving days and what to see along the way. The app would suggest a few places to stop but I didn't have a good sense of what to do there. It would have been better, in my opinion, to choose one or two stops with just the one main attraction in that place because when you're driving from one place to the next, you don't have much time in each location. Also, it would have been nice to have specific walking routes or short hiking routes outlined for us in the app for each location.
Another think I appreciated about the team was how responsive they were when we were in the middle of the trip. A couple of times we wanted to schedule last minute activities and they were able to do that for us, even on weekends.
I would definitely recommend Rita to other friends who might be interested in the same kind of tour that we did. We appreciated the attention we received, ESPECIALLY since we actually had to cancel the original trip due to us getting covid three days before we were supposed to leave for Spain. Rita rescheduled the whole thing for 10 months later, no problem. That was great.

Hotel Reviews
Parador de Santiago de Compostela
Santiago de Compostela

The Parador hotels, like the Parador de Santiago de Compostela, were absolutely delightful. They are housed in historic buildings like former monasteries and have been beautifully refurbished. It was a charming experience staying in such unique accommodations with character, and I highly recommend it!

Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Puebloastur Eco-Resort Wellness & Spa in the mountains was a highlight. The location was stunning, and the hotel featured an incredible art collection with beautiful sculptures. The spa was very nice, and the overall experience there was truly memorable. I enjoyed it so much that I found myself texting pictures to friends. Definitely a place I would recommend!

Activity Reviews
Explore the Cíes Islands
Explore the Cíes Islands
Spain

Exploring the Cíes Islands was one of my favorite activities. Located in the northwest corner of Spain, just above Portugal, the islands were stunning and definitely worth recommending to anyone visiting this area.

Private Cooking Class
Private Cooking Class
Bilbao

The private cooking class was a fantastic experience. We cooked a variety of dishes, including the iconic Spanish potato tortilla. It was really fun to learn and be able to cook a dish that locals actually eat at home.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on May 27, 2025

Dear Mia, thank you so much for your kind and thoughtful review! I’m glad to hear you enjoyed the itinerary, the variety of places, and the hotels, especially the Parador and Puebloastur.
It was a pleasure supporting you throughout the journey, especially after the initial rescheduling. Thank you again for your trust and recommendation, it truly means a lot for us! Hope to work together for your future adventure. All my best, Rita 🥰

an absolutely fabulous and unforgettable trip !!!
Portugal | May 8 - May 16, 2025

Kathy
Kathy F.
Newark, NJ | Reviewed on May 23, 2025
Dear João and Team, Thank you for an absolutely wonderful vacation. Everyone we encountered—from your drivers to your guides—was knowledgeable, kind, and genuinely helpful. Their warmth and professionalism made our time in your beautiful country truly memorable. A special thank you to Carlos, who went above and beyond to enhance our experience—offering ideas, coordinating activities, and even calling ahead for dinner reservations. His attention to detail and hospitality did not go... Read more

Dear João and Team,

Thank you for an absolutely wonderful vacation. Everyone we encountered—from your drivers to your guides—was knowledgeable, kind, and genuinely helpful. Their warmth and professionalism made our time in your beautiful country truly memorable.

A special thank you to Carlos, who went above and beyond to enhance our experience—offering ideas, coordinating activities, and even calling ahead for dinner reservations. His attention to detail and hospitality did not go unnoticed.

You have built an exceptional team and network. Each person we met—Raphael, Carlos, Evo, Manuel, and our outstanding guides Mari, Carlos, and Sara—contributed to an unforgettable trip.
With gratitude from all of us. I would travel with aCross Portugal again anytime!!
Thanks for all the memories !
Kathy Kelly
Karen Ken
Kim and Hank

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 23, 2025
Dear Kathy, Karen, Ken, Kim, and Hank, Thank you so much for your thoughtful and heartfelt message. It means the world to us to hear that your time in Portugal was so special and that our team played a part in making it truly memorable. We’re especially happy to know our Team made such a lasting impression. We’re fortunate to work with such a dedicated and passionate group of professionals, and your kind words will certainly be shared with each of the. They’ll be thrilled to know their... Read more

Dear Kathy, Karen, Ken, Kim, and Hank,

Thank you so much for your thoughtful and heartfelt message. It means the world to us to hear that your time in Portugal was so special and that our team played a part in making it truly memorable.

We’re especially happy to know our Team made such a lasting impression. We’re fortunate to work with such a dedicated and passionate group of professionals, and your kind words will certainly be shared with each of the. They’ll be thrilled to know their efforts made a difference.

It was a pleasure to help craft your journey through Portugal, and we’d be absolutely delighted to welcome you back anytime. Until then, we wish you all the best and hope the memories you made here continue to bring joy for years to come.

Your friend in Portugal - João

An escape to Costa Rica, highly recommend!
Costa Rica | Mar 2 - Mar 6, 2025

A
Alexis B.
Dallas, TX | Reviewed on May 22, 2025
Our trip to Costa Rica was so much fun! The accommodations were fantastic, providing comfort and stunning scenery at every stop. Wildlife sightings stole the show and made the adventure unforgettable, from colorful birds to swinging monkeys to serene sloths hidden among the trees. We even bought a wildlife guide to help us check off and identify all the amazing animals! Exploring the outdoors was a dream—walking across hanging bridges, witnessing majestic waterfalls, and immersing ourselves... Read more

Our trip to Costa Rica was so much fun! The accommodations were fantastic, providing comfort and stunning scenery at every stop. Wildlife sightings stole the show and made the adventure unforgettable, from colorful birds to swinging monkeys to serene sloths hidden among the trees. We even bought a wildlife guide to help us check off and identify all the amazing animals! Exploring the outdoors was a dream—walking across hanging bridges, witnessing majestic waterfalls, and immersing ourselves in the beauty of lush forests.

The food was delicious. One particularly memorable dinner came from our specialist's recommendation, where we dined while hummingbirds zipped past us—it was an unforgettable experience! We would recommend this destination and can't wait to return for an even longer stay!

Local specialist: Adam Gomez

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.