Kimkim Trip Reviews

From start to finish we enjoyed our ten day trip through Switzerland. We were traveling with our 14 year old grandson and Valentine really thought about him as she planned the trip. We all appreciated the accommodations that we had in each town we visited, and all the choices for activities.
Thank you Valentine for a memorable experience!!

Hotel Reviews

Hotel Adler Zürich

Zürich

Very friendly, clean and roomy.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Schweizerhof Zermatt

Zermatt

A beautiful room with at clear view of the Matterhorn.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Anker Luzern

Luzern

A favorite for its size and view!

Authenticity & Character

Very artsy feel.

Location

Staff

Cleanliness & Comfort

Parkhotel Schoenegg

Grindelwald

Very helpful. We had to have some papers sent to us from home and appreciated their help with that. They also helped with internet issues.

Authenticity & Character

Location

We had a lovely view from our room, at the end of the hallway.

Staff

Cleanliness & Comfort

Mona Montreux Hotel

Montreux

We were there during hot weather and our room on the 16th floor baked. The air conditioner was poor and it was situated so it didn’t cool the entire room. The patio was oven like due to the hard work of the air conditioner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Swiss Travel Pass

Switzerland

The train was on time, comfortable and that made for easy traveling.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-guided day to Mount Rigi, the Queen of Mountains (tickets)

Switzerland

Loved it all! From the clear skies, to the fog, to the thunder/lightning/rain storm! It was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

I’m

Grindelwald First - Adventure Package (2 activities)

Switzerland

My grandson loved this, as did we, two 70+ year olds!

Quality of Experience

A bit of a long wait we decided it was worth it!

Guides, Drivers and Staff

Transport

Summer Kayak Tour Lake Brienz

Switzerland

A sunny, calm day with Ryan our guide. There were only 5 in our group which made it personable. We learned a lot about Switzerland from Ryan.

Quality of Experience

Guides, Drivers and Staff

Transport

Gornergrat panoramic train (return day-ticket & Priority boarding)

Switzerland

I’m a bit uneasy with heights so it wasn’t my favorite but my husband and grandson loved it!

Quality of Experience

Transport

Chillon Castle (Entrance tickets)

Switzerland

It was a very hot day but the castle was cool inside! The setting and history was amazing.

Quality of Experience

Transport

Self-guided: Gruyères Village, Cheese & Chocolate 🧀🍫

Switzerland

We enjoyed the entire day. The chocolate factory was fun and all the chocolate appreciated. The Gruyère castle was a beautiful setting.

Quality of Experience

Transport

At the end of the day our train was delayed due to a tree down. We were told they were sending a bus to take us back to Montreux. FINALLY we got back 3 1/2 hours later. (20 minutes from the station!) BUT we made a good friend during that time, so thanks to Nicolas we now have a good story to share!

Ms. Jacquie Granda, you are God sent. We thank you so much for arranging our amazing trip to Ecuador/ Galápagos. We had an absolutely incredible time and everything went so smoothly. The airport transfers were seamless. The hotels you recommended were extraordinary. The activities and restaurants you suggested were perfect! The guides (especially David, Ruben and James) provided great service, knowledge and guidance. The whole itinerary you created for us was spot on! For all your hard work and precise attention to details, THANK YOU, you rock! 🤘🏼 YOU will definitely hear from us on our future south america travels/trips. #highlyrecommended ⭐️⭐️⭐️⭐️⭐️

Being raised by a Mother whose heritage is all Norwegian my husband kept saying...I want to visit Norway! Wishes do come true! My husband and I experienced an impressive 6 day Norway in a Nutshell adventure planned with ease and guidance by Kim Kim. We were so pleased by all we were able to see and experience. Our trip included 2 days in Oslo, 2 days in Flam and 2 days in Bergen. Highlights included Vigeland Sculpture park and Edvard Munch Museum in Oslo, Kayaking and the RIB safari and cheese tasting in Flam and the Fanicular trip to the top of the mountain in Bergen. Of course there were other things we got to experience and enjoy but these were our highlights! The Sculpture park in Oslo is a must see. The artist spent 40 years of his life creating the most impressive sculptures depicting life moments. Unbelievably impressive. The views from the Flam railroad as we approached Flam were breathtaking. Being in Flam was definately our favorite. We loved kayaking the fjord with our guide and small group of kayakers. So many waterfalls! Our guide taught us about the history of the area and surely impressed us with his story telling and knowledge. Having cousins who were once goat farmers in the area made this part of our trip even that much more interesting. The RIB Safari and Undredal cheese tasting were another favorite. The guide was engaging and the cheese tasting really brought the area to life. I finally know why my mom always insisted on goat's cheese at our Christmas Eve table! Bergen, the city of my Great Grandmother, was bigger than I expected yet still charming . We did most of our shopping here :) . The Fanicular took us to the top of the highest of Bergen's 7 mountains. Amazing views, hiking and goats!! You can spend all day up there but go early or late as the lines to go up the mountain can be long if you go midday.
It was hard to say goodbye to Norway. We are very grateful to Kim Kim for all their support before, during and after our trip. We planned our trip in a very short time and they helped take the stress out of what turned out to be a truly memorable travel experience.

We’ve had the good fortune to have had several bespoke vacations, and, to be honest, most custom travel consists of cobbling together common experiences for a particular itinerary. KimKim created a truly individualized plan for our very complicated trip to France and I couldn’t have orchestrated this trip without them. Our trip focused on traveling to France for Megavalanche, a mountain bike race in Alp d’huez so we were transporting a large mountain bike. We had days in Paris prior to heading to the mountains. We had excellent guides for Paris and Versailles and our hotel was in a great location and had bike storage. We had some issues with the hotel charges and the KimKim team assured use they would address them. KimKim arranged all of our transportation, which necessitated having a private vehicle sufficiently large enough to hold our luggage and the bike and train compartments with bike holds. They arranged a rental van for us in Grenoble; I wouldn’t have been able to easily do this as the online rental options didn’t offer vehicles big enough for the bike and luggage. We had difficulty navigating the unfamiliar train stations and systems. We missed our train from Lyon to Paris and I couldn’t figure out how to operate the ticket kiosks to purchase another ticket. I was able to call KimKim and they secured tickets for us online and sent those to us within minutes. They also called us to check and see how we were doing. I really appreciated the immediate support. We also had a few missed connections with our driver upon arriving at some of the stations, as we came out of different exits than our driver was expecting. I was able to easily contact the KimKim team and we were able to meet the driver who in each case, was waiting for us at the station. Typically, I’ve never had to contact the travel agency for support and I couldn’t have been more pleased with the responsiveness of the team. We spent our last few days in France in Normandy and had excellent guides there as well. We had chosen to have a private guide drive us to Normandy so we could stop at Rouen and Etretat. As part of our trip, we wanted to spend a day at the Tour de France and it was quite a challenge for our driver to locate a route from Bayeux to Vire that didn’t involve road closures. Despite his frustration, our driver remained calm, tried his best, unsuccessfully, to sweet talk the police, and ultimately found other roads to Vire. This was our first time using KimKim and I wasn’t sure what to expect. We received the highest level of assistance in planning and organizing the trip prior to arriving in France and fantastic support while in the country. This was an overall excellent group to work with and we have nothing but the highest praise for them.

Croatia is a beautiful amazing country, and Nikola was fantastic! He was very professional and provided great insights and arranged the perfect 8 day trip for us. I had done my research and knew what my family would like to do, and Nikola took that input and arranged our hotels, transportation, and booked boat trips, wine tours, and walking tours of old town. Our walking tour guide knew that we wanted to see a couple of specific requests in Old Town and was also aware of some back issues for my husband and catered to our requests.

This is the third time I have used kimkim to book a European vacation for my family of four and each time, we have been really pleased with the service we have received from the local KimKim representatives. Thank you to Nikola (again, highly recommend him) and to kimkim in general.

Hotel Reviews

Hotel Bellevue Dubrovnik

Dubrovnik

Beautiful hotel but when we arrived the beach was closed due to erosion. While that happens, it would have been nice to know that before we arrived so we could have potentially made different arrangements. The hotel did provide shuttle services to other hotels that we were able to use for pool and ocean time. Lovely breakfast and generally the staff was accomodating and kind.

Authenticity & Character

Location

easy access to old town.

Staff

Staff was lovely but not super friendly at least in the lobby.

Cleanliness & Comfort

Excelsior Hotel

Dubrovnik

High end hotel, perfect location, and an amazing beach club area that was perfect for swimming and lunching in the sun. Staff was super helpful and provided a great dinner recommendation and reservation and also provided us boxed breakfast since we were leaving early for the airport. Highly recommend. Also...the views?! Unbelievable of Old Town, Lokrum Island and the coastline.

Authenticity & Character

Showcases the natural beauty of Croatia while being super high end.

Location

super close to old town and walkable but also away from the fray of tourists. Right on the water so easy to swim and have access to the best of downtown Dubrovnik.

Staff

Lovely and helpful.

Cleanliness & Comfort

Beautiful rooms.

Hotel Moeesy, Blue & Green Oasis

Hvar

Unbelievable hotel. Highly recommend. beautiful pool and grounds and the staff were so helpful and lovely. The rooms for our family were adjoining and we had a gorgeous balcony overlooking the ocean. We had beach access as well.

Authenticity & Character

high end hotel that had all the amenities that we liked while being authentic to Croatia.

Location

Loved that we were not in the thick of the Hvar harbor area but an easy walk along the coast to get there. I couldn't have asked for a better location.

Staff

We received fantastic dinner recommendations every night and everyone was lovely and kind and went over and above to be helpful. My daughter left her wallet in the hotel when we checked out and a staff member ran back to the hotel, got the wallet, and brought it to us as we were about to board the ferry. So appreciated and beyond helpful.

Cleanliness & Comfort

The hotel rooms was perfection. I wouldn't change anything.

Activity Reviews

Private Walking Tour of Dubrovnik

Dubrovnik

Vera was very knowledgable and lives in Old Town! She knew so much about the history of Old Town and even lives there.

Quality of Experience

Guides, Drivers and Staff

Drivers were all lovely and polite and on time and awesome!

Transport

Very on time and super professional.

Private Full Day Boat Tour to Blue Cave & Pakleni Islands

Croatia

Great local guides who knew the area and made some suggestions based on current weather conditions and other tourist activities. We did not get to see the Blue Cave which was a bummer but we so appreciated not going through rough seas to wait in line for a short visit.

Quality of Experience

The Croatian coast is gorgeous and this boat trip did not disappoint. I loved the Calma beach club, the winery and the red rock cliffs that we got to see.

Guides, Drivers and Staff

Boat operator was super knowledgeable, personable, and great with our kids. Highly recommend!

Transport

Hvar Wine Tasting Experience

Croatia

Great experience! Local guide was super nice and knowledgeable. We got to visit his family home and learned so much about the island of Hvar, wine, lavender, and life on the island.

Quality of Experience

Local knowledge!

Guides, Drivers and Staff

Transport

Excellent itinerary, every single plan was executed as scheduled, all drivers were on time, professional, and helpful. Every excursion surpassed expectations. The hotels chosen for us were incredible, food was outstanding. 10/10!

Hotel Reviews

Hotel Capo d'Africa—Colosseo

Rome

Clean, incredible breakfasts, fantastic rooftop bar!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mignon Sorrento

Sorrento

The most delicious homemade breakfasts. Location was perfect!

Authenticity & Character

Loved the Mediterranean decor and the fact that there were balconies off each room!

Location

Just a hop skip to the main streets of Sorrento

Staff

Cleanliness & Comfort

Very comfortable and clean

Activity Reviews

Rome Pasta-Making Class

Rome

Delicious food, excellent instructors, very welcoming and fun atmosphere!

Quality of Experience

Guides, Drivers and Staff

Amalfi coast boat tour from Sorrento (Amalfi & Positano)

Italy

The best experience... so fun to have a day on the open water.

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum

Rome

We loved our guide... it was so evident that she was as enthralled with the Colosseum as we were!

Quality of Experience

Guides, Drivers and Staff

Transport

My mom and I had an amazing adventure in Italy. It was well organized and planned out by Jessica. The food, accommodation and sightseeing were incredible! We had a fabulous time!

Hotel Reviews

7Florence B&B

Florence

The hotel staff did a great job of giving us restaurant recommendations. They were so friendly and helpful!! The breakfast was the best!

Authenticity & Character

Bright and clean

Location

Across from the train station

Staff

Very friendly and helpful

Cleanliness & Comfort

Very clean

Parlamento Boutique Hotel

Rome

We loved this hotel the best! Our room had an outdoor terrace which we absolutely loved!

Authenticity & Character

Loves the terrace!

Location

It was hard to find the hotel, there needs to be more clear instructions on how to find it. But the location was perfect!

Staff

Very friendly

Cleanliness & Comfort

Very clean

Hotel Villa di Sorrento

Sorrento

Excellent location

Authenticity & Character

The room was big, with big doors to a small balcony

Location

It is right in the center of Sorrento

Staff

They were awesome here! They helped us to prepare an early breakfast before our boat trip!

Cleanliness & Comfort

Activity Reviews

Florence Walking Tour City Highlights with David & Duomo

Italy

Matthew was excellent!

Quality of Experience

Guides, Drivers and Staff

Transport

Siena, San Gimignano, Monteriggioni, Chianti: Fully Escorted Tour with guided Siena visit and Wine Tasting

Florence

Excellent experience

Quality of Experience

Look

Guides, Drivers and Staff

Transport

Dinner Experience in a Local Home Restaurant

Rome

This was a good experience, but not what we expected. We thought we would be involved with the dinner preparations.

Quality of Experience

This was interesting, but not a highlight

Food

The tiramisu was delicious, but the pasta was nothing special.

Guides, Drivers and Staff

No transport was organized. We had to take a local taxi ourselves. It was not close to the hotel. The hostess was very friendly and knowledgeable.

Transport

Organize transport

Early Morning Vatican Tour

Rome

Wonderful and insightful

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum & Ancient Rome Tour with Roman Forum

Rome

Jabar was very knowledgeable and engaging.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer from Naples to Amalfi Coast with Pompeii en route - 2 hrs stop

Italy

Julia was fabulous!! Great day!

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Capri Boat Tour from Sorrento

Italy

This was my favorite activity on the trip!! It was fun on the boat, capri was amazing and we got to go swimming!!

Quality of Experience

Boat and crew were amazing! I loved this activity!!!

Guides, Drivers and Staff

Transport

Transport was very late to pickup

Full Day Tour: Positano, Amalfi & Ravello

Italy

Amazing day with Ciro!! He was a gem!!

Quality of Experience

Ciro took us to an amazing spot for lunch! Definitely a highlight of our trip!

Guides, Drivers and Staff

5 stars for amazing Ciro!!

Transport

We traveled to Tokyo, Hakone and Kyoto for 7 days. Sandy arranged all of our transportation, hotels and several guides and outings. Beginning in Toyko, we spent a day with a guide which was very helpful because it helped us get familiar with the public transportation. After that we were able to wonder around the city easily with helpful suggestions on what to visit based on the areas we were in. Our hotel, Shiba Park Hotel, was perfect for us. The neighborhood was more relaxed and low key, but still very accessible to parks, shrines and temples that we wanted to visit.
Next, we traveled to Hakone. We had a wonderful driver and guide get us down there and we enjoyed the Mishami Skywalk and ziplining through the nature. I loved stopping in this town, as it was fun to wander along Lake Ashi and was a nice respite from being in the busy city. It was amazing how green and lush the entire area was. And don't miss staying at a ryokan so you can experience the onsen - a wonderful, relaxing experience and I was able to get a much needed massage (from all the walking!)
We then traveled by bullet train down to Kyoto. Traveling by train was the best, in my opinion, because it allowed us to sightsee and still travel efficiently. I loved Kyoto. It had a smaller, older feel than Tokyo. It felt like you could wander for hours, stopping to look a temples and shrines at almost every corner and grabbing a bite to eat and drink - which is exactly what we did. We opted to walk most of the city to see things and enjoyed going at our own pace. Sandy set up a sake tasting tour which was great. It was in a cool neighborhood we probably would not have a chance to visit - it was informative and a great group of people. We also rented kimonos one afternoon and participated in a traditional tea ceremony - a true highlight of the trip! It was a wonderful activity that brought us to a neighborhood we ended up hanging out in for hours - the ceremony itself was calming and culturally informative. The woman who lead it was wonderful.
Overall, we had a great trip. Unfortunately, we did not have as much time as I felt necessary to really experience everything we wanted to do and see, but Sandy made the most of the time we did have! Would definitely use this service again!

Our trip planned by Giorgia was nothing short of amazing. She planned a very throughout itinerary that helped guide me day to day. The hotel Color Navano was cute and perfect. There were lots to do around it. I would skip the food tour next time as I didn’t find it that enjoyable and could have spent my evening dinning anywhere. The colosseum tour with Liv Tours is a must. It was our favorite thing we did in Rome. In Sorrento I do wish we could have stayed in a hotel closer to the center since there were alot of other closer options in our price range. Hotel Florida is very far (45 minute incline walk) to the ferry and 30 minute walk to the center. The 8 hour Amalfi coast tour was very long and I don’t think the description was accurate because I thought the guide would show us around but it’s basically just a private driver to 3 cities where the driver drops you off and tells you to meet back up in 1.5 hours. The private drivers were a life saver every time we have them since taxis and Ubers are not as easily accessible. Overall Kimkim did a great job of having their employees be available 24/7 for any issue we had. I would 1000 percent recommend them and would never go on a trip without them!

I cannot recommend this company enough. We had the most seamless experience visiting both Rome and the Amalfi coast this July. Our planners Gabriele and Elisa paid attention to every detail, ordering cars, train tickets, and ferries, and also planning excursions that fit our goals for our trip. The communication and teamwork was excellent to make our trip as perfect as possible. Our transfer service via private car arrived early for us every time and always got us where we needed to go with complimentary water bottles ready for us. We felt like we got to see and experience almost all of the most beautiful things in both Rome and the Amalfi coast. Our planners were extremely flexible when trying to make adjustments that fit our budget, so don’t be afraid to ask for edits when they send you ideas for your trip.

Highlights from our trip and things we would recommend are: A vespa tour around Rome (you have a driver and it’s so fun and quick to see the city this way), cooking class in Rome, seeing the Colosseum (we didn’t go in, but still amazing) and St. Peter’s Basilica (free entry, go early for a short line). In Amalfi coast we loved staying in our slow, family friendly town of Maiori, touring Pompeii, and taking the ferry to other cities on the coast. They made everything so easy. Definitely plan your trip with KimKim!

Hotel Reviews

Hotel Modigliani

Roma

We enjoyed our stay at hotel Modigliani. The location was central to walk to everything, we did not buy a single taxi when in Rome. It was nice that it was tucked away in a quiet street away from the hustle and bustle. The beds were a little hard and our shower door was missing, The breakfast was pretty small with not a lot of selection. Otherwise, the front desk was always available and helpful.

Authenticity & Character

Cute and chic vibes

Location

Quiet, away from the business, but still central

Staff

Front desk people were kind & available

Cleanliness & Comfort

Very clean. Beds & pillow could be a little better

Hotel Panorama

Maiori

Hotel panorama was a cute hotel in the middle of a family friendly town. We loved the quietness and we thought that the hotel was comfortable. The rooms are cute, very minimal decoration and our window wasn’t able to open because we overlooked the roof. The lighting could be a little bit better in there and the TV was a standard one with channels only in Italian. It was a very nice location to the beach, but you do have to pay to get an umbrella and chairs. The pool area had a few sets of chairs in the pool is small and shallow. The workers were so friendly and helpful and all the food we had in the area was amazing. We loved playing cards on the rooftop terrace and grabbing a drink while looking out at the view.

Authenticity & Character

Cute hotel, kind workers

Location

Easy walk to everything

Staff

Everyone was very helpful

Cleanliness & Comfort

Activity Reviews

Limoncello Experience & Tasting

Italy

Quality of Experience

Kind of felt a little rushed. Didn’t get to do a lot, just watched and tasted.

Guides, Drivers and Staff

Kind, cared about his product.

Transport

So many stairs. It said this activity was walkable, but this was a whole workout.

Guided Walking Tour of Rome

Rome

Mauricio made this tour so fun and intentional. We were pretty tired from a long day of travel, but he met us where we were at. He took us to get gelato and showed us the pantheon Trevi fountain, Piazza Navona, and the Spanish steps. He also took pictures for us and gave us a history of each spot

Quality of Experience

Guides, Drivers and Staff

Transport

Vespa Tour with Food Tasting

Rome

This is our favorite experience throughout our time in Italy. Our two guides were so kind and intentional. We got to drink wine and eat cheese in a cave, which was a super cool experience. It was the best way to see the city, hands-down. We got to see so many things and a beautiful view of the entire city. We felt safe the entire time which was initially a worry for us. They ask where you have and haven’t been and made us a list of places to go on a Rome map. So kind! It was so fun and we’d highly recommend.

Quality of Experience

Best experience we did in Rome hands down.

Guides, Drivers and Staff

So kind and helpful and take feedback

Transport

So fun, quick and safe. Best way to see the city.

Market Tour & Cooking Class

Rome

This was a super fun experience. We did the five hour tour where we got to go to the market and pick up food for the meals and then we got to cook a five course meal. But the food quality was amazing and we learned a lot! They even send you all the recipes to take home with you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private guided tour of Pompeii

Italy

Pompei was a very good experience with a very experienced and kind tour guide. It was beautiful and we would recommend viewing it with an in person tour guide such as Ivan who was so kind rather than with the headphones.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrivederci, Italy!

Italy

Our drivers were amazing our whole time in Italy. Spend the extra money to get private transfers.

I had not used a tour service before, but traveling with my parents and teenage children it was a great way to get 6 people around the Loire Valley without having to drive ourselves or arrange all the English language tours. Mélanie was wonderful to work with and we were able to select a variety of chateau visits, a wine tasting and a private lunch that were all outstanding experiences. The food and wines were wonderful and everyone we met along the way was so welcoming and helpful. The tour guides arranged through À la française, Chloë and Camille, were so knowledgeable about the region and the chateaus and flexible in pacing the tour for us. They were wonderful traveling companions for the drives as well, and we learned a lot about life in France from them. Our driver Tony was wonderful at navigating the roads in Paris, giving us time in Orleans to visit the cathedral and explore the city center and have lunch on the way to Amboise and getting us back to Paris to both Gare de lest and CDG airport. There was a lot of travel to arrange and Melanie managed it all for us, with options we could choose from to make it the best fit for us. It was a wonderful experience and I would not hesitate to use KimKim again.

Hotel Review

La Maison Rabelais

Amboise

The hotel was a good location with a manageable walk to shopping and restaurants, but the area that was open longer in the evenings in Amboise was further from the hotel. The rooms were well appointed and very spacious. On a cooler week, the large windows would be great, but the central air conditioning was challenged by the very high temperatures and could not be regulated in each room, so even closing the curtains during the days it was quite warm in the rooms. The staff was very helpful and friendly and the breakfast was a nice variety. It was wonderful to have a swimming pool for the hot days, but it closed at 8:00 pm which made it difficult to use after a day of tours and dinner in town - seems like it could be kept open until 9 pm in the summer when the sun does not set before 9:30.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean and comfortable furnishings and bathrooms, but less comfortable in the heat of summer.

Activity Reviews

Self-guided visit of Le Chateau Clos Lucé (tickets only)

France

A fascinating small chateau where Leonardo da Vinci spent his last years. The gardens were huge and the life size interactive inventions are fun for all ages to see brought to life. We could have spent even more time there.

Chambord, Chenonceau & Lunch at the Château - Full Day

France

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wine & Chateaux tour : Villandry and Château d'Ussé - Full Day Tour

France

Quality of Experience

Guides, Drivers and Staff

Transport

Aleksandra planned an incredible trip to Ireland for my father and me, and we couldn’t be happier with the experience. From the very beginning, she was professional, attentive, and thoughtful in curating an itinerary that suited both our interests and pace.

What really stood out was her responsiveness, not just during the planning phase, but throughout our actual trip. When a few last-minute changes came up, she handled them quickly and efficiently, taking the stress out of the situation entirely.

Thanks to Aleksandra, we had a seamless, memorable journey through Ireland. I highly recommend her and Kim Kim to anyone looking for to plan their next trip!

Our honeymoon was pure magic from the first moment to the last! The planning and logistics of this trip was flawless and I highly recommend using Andrea and kimkim! We were blown away.

I really liked the food tour in Bologna but I did not like the tour in Milan.

Kim Kim and its local partner Authentic Ecuador planned and implemented a seamless extremely well run 17- day mostly private tour of Quito, the Galapagos, Lima and Machu Picchu. The hotels they selected were top of the line and first-rate with excellent rooms and wonderful breakfasts. Most importantly, all of the guides ( and support personnel, such as drivers) were wonderful. The trip organiser Paul did an exceptional job keeping abreast of every detail. He made a special visit to our hotel in Quito to personally meet and greet us. Special mention should also go to our guide in Quito (Jose)m Jacome who was very helpful in showing us this beautiful City, to Julio Quispe in Cusco (and Machu Picchu) who was an exceptional guide in every respect and went way beyond the call of duty in assisting us with a health issue, to Bosco Villene who made sure our time in Lima and our flight to Cusco went very well, and to all of the guides and local contacts in the Falapsgos including but not limited to Astrid Freire who were both extremely knowledgeable and competent at their jobs and dedicated to their beautiful well-preserved islands.

With the help of Serendipity Adventures, we had an unforgettable vacation to Costa Rica. I have never planned a trip out of the United States, and had never been to Costa Rica, so I was intimidated. The team at Serendipity Adventures made planning the trip so easy! All of the excursion companies the used were top notch. They also gave us great recommendations for restaurants, communicated promptly throughout the trip with further recommendations and travel tips. They sent links to google maps when we travelled throughout the country and even helped us with picking up our rental car on the last day. Every recommendations they gave us was spot on. Highly recommend Serendipity Adventures and would use them for trips to Costa Rica in the future.

Sienna was amazing in helping us plan and then implement our whole trip to Greece. Each activity we did during the trip was engaging and fun. There isn’t it much I would change.

Where to even begin? This was possibly the BEST vacation my daughter and I have ever been on. From being met at the airport when we landed, to being dropped off again at the airport for our flight back home, we were cared for the entire time. Ioannis and Lea crafted a fantastic itinerary and the local guides (shout outs to Micheal, Iliana, and Anastasia) could not have been kinder or more knowledgeable. It felt like everyone gave 110% naturally. When I had a question mid-trip, Lea responded within minutes with all the additional information I needed.

Hotel Reviews

Melidron Hotel & Suites

Naxos

Great location. Minutes from shops and the beach. Bus stop super close that you can take into Choros, though the hotel does also offer shuttle service. Breakfast every morning was varied and delicious. Staff was incredibly helpful. The pool is a little small but lovely. Our room was perfect, with a balconey that provided views of the ocean. I would happily stay here again.

Authenticity & Character

lovely

Location

Great location. Minutes from shops and the beach. Bus stop super close that you can take into Choros

Staff

kind and helpful

Cleanliness & Comfort

Be My Guest Hotel Athens

Athens

Great location, just a few blocks away from the Acropolis and Agora. Roof top area is lovely and the breakfast was delicious. Our rooms were nice. Probably would make more sense for people looking to stay lonegr than we did (2 nights) as our rooms had a kitchenette that we did not need.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ancient Athens Acropolis & Mythology Walk

Athens

Our tour guide Michael was fantastic! Make sure you bring water and comfortable shoes for walking. We didn't spend much time in the Agora but the tour of the Acropolis was excellent.

Quality of Experience

Guides, Drivers and Staff

Shout out to Michael!

Private Culture Walk with Food Tastings & Tavern Meal

Naxos

100% must do if you are in Naxos. The tour, the food, our guide (Iliana!!!) was perfect.

Quality of Experience

Food

Guides, Drivers and Staff

Delos & Mykonos Day Trip by Ferry

Greece

It was nice to travel to other islands and we learned a lot while in Delos but there is (as we were told) no shade at all and during the summer, it is sunny and hot. The tour of Mykonos itself was very short, though we did spend about 2.5 hours there in total. VERY touristy.

Quality of Experience

Guides, Drivers and Staff

Transport

Mathia was such a great partner in planning this trip! He picked hotels that were centrally located and upscale, he planned activities that were a unique way to see the country like our ferry to Rosendal. We loved our local tour guide John in Bergen, he shared so much history and knowledge about the city and was engaging throughout. I loved how he had pictures of areas from the past that we were looking at today to see how things have evolved. Mathia was communicative throughout the whole process and helped us figure out what would be worth our short time in the country. Would absolutely recommend kimkim and Mathia!

Hotel Review

Amerikalinjen

Oslo

My favorite hotel of our trip! The building has such a history to it that is highlighted and celebrated throughout your experience. The rooms were so nice and thoughtfully decorated. I loved that they had a guidebook with recommendations from the staff throughout the hotel. The bathrooms were large with nice showers. The restaurant downstairs Atlas was so good for breakfast and has an amazing Caesar salad. Nice gym, the sauna was down for maintenance, but we were able to use the one at the Clarion during that time

Authenticity & Character

Location

Right across from the train and bus station, and walkable to Karl Johan Gate

Staff

Cleanliness & Comfort

Activity Review

Bergen Walking Tour With a Local Guide

Bergen

John was amazing!! He shared so much history and had such a love for the city that made us all excited to share in it!

Quality of Experience

Guides, Drivers and Staff

Transport

Absolutely seamless experience! All our drivers were where they said they would be, when they said they would be, and were friendly and attentive. All of the guides for the many tours we took were so incredibly knowledgeable and friendly, we never felt rushed to hurry through any of our planned activities. It was an amazing and memorable trip, made possible with the meticulous planning of Rita and her colleagues at kimkim.