Kimkim Trip Reviews
Lovely trip overall with some suggestions for improving trip planning services
Botswana
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Jun 13 - Jun 22, 2023

Hi Jackie,
Thank you for your detailed feedback. I really appreciate it.
We will take forward all the comments and criticism as it will help us to improve. We do know there is always room for improvement!
Best wishes, Lize
Simply Amazing!
Greece
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Jun 4 - Jun 17, 2023


Dear Jenifer,
Thank you so much for your lovely comments, Afea team is delighted that you had all these unforgettable moments on your trip to Greece!
The photos are great, you are a wonderful family, and we hope to welcome you again to Greece until then take care!
Our best greetings,
Mariliza / Afea team
Serengeti & Zanzibar
Tanzania
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Jun 17 - Jun 22, 2023


Thanks for sharing your thoughts on your trip, we are very happy to hear that you a great experience. We will let Agrey know how much you appreciated his wonderful presence as your guide, he truly is a treasure. It was such a pleasure to work with you and appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East Africa (Kenya, Uganda or Rwanda) or any other part of the world.
Best wishes for your future travel journeys.
Ashe oleng, Many Thanks
Joseph
Excellent planning and communication
Norway
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Jun 18 - Jun 25, 2023
We took quite an independent approach- limited guides (just one morning in Bergen with John who was great). However it was really good knowing Mathia was “there” ready to respond immediately to any queries or to communicate ahead for us such as when one of our scheduled buses was late. We stayed in really lovely hotels, saw amazing scenery, did some big hikes and had a fabulous time. We’re confident travellers but it was so good having initial ideas and guidance from Kim Kim in planning the trip. I’d definitely recommend the service

Dear Claire,
Thank you very much for your kind review. :)
It has been a great pleasure to cooperate and realize this trip together with your precious help and patience.
I hope you can visit Norway again. I would be delighted to plan your next adventure to Norway.
Maybe winter, Great North and Northern Lights. ;)
Yours Faithfully
Mathia
Iceland
Iceland
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Jun 9 - Jun 18, 2023
Duncan was a terrific planner and guide for our first trip to Iceland! He listened to our interests and provided terrific options. The itinerary, restaurant suggestions, and optional activities were all first-rate! When we had a few questions during our trip, Duncan was immediately available & always helpful! Overall a great experience! Thank you Duncan!!!

Marion, thanks so much for the great review. I'm really pleased you and your family had a great trip, it was my pleasure to help create it.
Regards
Duncan
Loved our travel agent! Want to go back to Vietnam soon!
Vietnam
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Jun 18 - Jun 25, 2023

Dat was incredibly responsive as we were planning the trip, as we went through 4 iterations before settling on a final itinerary. And during the trip when there was a hiccup, he was quick to be responsive and made mid trip adjustments. He was clear about all that was included and set us up with fantastic hotels and guides. We learned so much about Vietnam and the wonderful people who live there.

Dear I-Hsing
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Sincerely,
Dat
We are very grateful for a wonderful experien...
Tanzania
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May 30 - Jun 20, 2023

Thanks for sharing your thoughts on your travel experience with us, we’re happy to hear you enjoyed the blend of activities and locations, and will pass along your high praises for Agrey’s great service and friendship. We appreciate your recommendations for Kimkim and Nariku Travel Experiences, and was such a pleasure to work with you and appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East Africa (Kenya, Uganda or Rwanda) or any other part of the world.
Best wishes for your future travel journeys.
Many Thanks
Joseph
Super responsive in customizing our trip and our guide Sebastien was awesome
Ecuador
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Jun 18 - Jun 25, 2023

Dear Kearney,
I am so glad to know you have enjoyed your trip with us :) You managed to do all excursions and I'm so happy for that. I will make sure to pass your positive comments to Sebastian and our guides in Baños, it is such an encouragement for us here at KimKim, and for our guides to keep up the good work and even improve our services, thus it's priceless, and I really appreciate it.
Hope to see you and the family again :)
Best,
Tamer
All guides and drivers were excellent
Greece
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Jun 10 - Jun 18, 2023

Dear Jenny,
I am so glad that you enjoyed your trip to Greece!!!
Thank you very much for your great review!!!!
It was such a pleasure meeting you in person!
You are a wonderful family!
Warm regards and best wishes to all of you,
Hara
Highly recommend KimKim for Iceland travel
Iceland
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Jun 18 - Jun 24, 2023

Thank you for the lovely review, Patricia. I'm so happy that you had such a great time , especially after the long wait for this trip to become a reality. It was a pleasure to work with you! Warmest regards, Terry
We planned this trip inspired on the movie En...
Colombia
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Jun 13 - Jun 22, 2023


Dear Suzette,
it gives me real pleasure to hear that Colombia was able to show you its "Encanto"! How nice that you had such a wonderful time in your family and that there was something for everyone. The planning of the trip together was great fun and I thank you for the nice and constructive communication!
See you hopefully soon. :)
Best regards,
Michael
our first time using KimKim, but not our last.
Switzerland
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Jun 13 - Jun 24, 2023

This was our first time using KimKim, but it won’t be our last. Thomas was excellent and was in top of everything throughout our trip. And the app he sent us was excellent. It even worked offline for all of our hikes through the mountains.
Highly recommend KimKim and Thomas.
Amazing Norway
Norway
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Jun 10 - Jun 18, 2023
Mathia was fantastic. He found places and recommendations we would not of known on our own and each one was perfect. His level of service was outstanding. He was proactive and responsive. Everywhere we turned was another beautiful view and friendly face. I can't wait to come back and discovery more of Norway.

Dear Leslie,
Thank you very much for your lovely review.
I think my work couldn’t be easier because of your kindness and cooperation.
It has been a great pleasure to show you Lofoten and its magnificent nature.
I hope we can keep in touch and plan together your next holiday somewhere in beautiful Norway.
A big hug to you and Lisa.
Yours Sincerely
Mathia
Superb & Scenic Scotland!
Scotland
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Jun 3 - Jun 10, 2023


Thanks so much Jessica for your review of this high-end hike in Scotland. It was a pleasure looking after you!
It was an amazing trip to Iceland and so perf...
Iceland
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Jun 17 - Jun 24, 2023

Hi Meg!
Thank you for the amazing review! I'm thrilled you had an outstanding trip in Iceland with your family. Apologies if the ice cave was challenging for some family members - your feedback will help me better inform and guide future travelers . I truly enjoyed helping you plan your trip and I'm delighted to hear that you and your family loved it!
All the best,
Èric
A great 3 days in Kuching
Malaysia
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Jun 21 - Jun 24, 2023

We wouldn't stay at the Ranee Boutique Hotel again. The room itself was OK but the breakfast is very average - weak orange juice, weak filter coffee, only bananas if you wanted fruit for breakfast (most other places at least have watermelon, pineapple or papaya.
It also advertises that there's a... Read more

Hey Sarah,
Thanks for your review and detailed feedback. I am happy to read you managed to see quite a lot of wildlife and had a good time in Kuching and surroundings. I'll make sure to pass on your comments to Farhah and John - they'll be happy to read your comments.
I will take note on your feedback regarding the Ranee Boutique Suites. This is valuable feedback - thanks for this.
If there is anything we can do for you in the future, feel free to reach out!
Nick
We had a wonderful time exploring Ireland. Ou...
Ireland
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Jun 12 - Jun 18, 2023
We had a wonderful time exploring Ireland. Our accommodations were top notch all around. Especially we would like to say how much we enjoyed the hospitality at our B&B stay in Cork. Our rental car from Hertz workedut inspite of the stress over the age restrictions we learned of only after full payment of our trip was made. Our only complaint was not receiving our driving and points of interest instructions.until we were already in Ireland. Overall your planning made this a very good experience. Thank you.

Mar and fenne were excellent in quickly putti...
Norway
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Jun 16 - Jun 24, 2023

Dear Julie,
Thank you for this amazing review! Our team is truly very happy that you had a great time here in Norway, and we are super glad to hear that you will be using KimKim for your future trips too!
It was a pleasure working together with you.
My very best,
Mar
Life changing!
Latvia
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Jun 11 - Jun 17, 2023


Thank you fAor such a nice review! We are really happy that you enjoyed the trip!
Scotland was an excellent adventure!
Scotland
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May 6 - May 21, 2023

Scotland was an excellent adventure, that was not on my radar. Kim Kim soothed the rough edges, and made our visit a memorable experience.
Parking was an issue twice, due to major concerts near our accommodations. The last required turning in our rental car a day early, just because of the parking issue in Edinburgh.

Thanks for this review Frank. We appreciate your detailed feedback!
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