Kimkim Trip Reviews

I would have better enjoyed it if we had visited fewer places. It turned out to be hectic as we had to pack and leave almost daily. Two days spent in Fes was too much as there was less to see. We would have preferred a tour of Marrakech to see the monuments even if some were closed because of the earthquake. In Fes and Marrakech, our local guides took us to their recommended stores instead of let us decide where to shop. Just walking through the market felt weary and wasted lot of time. Hotel in Fes was terrible whereas one in Ozarzaite was excellent. Our tour guides on the coach with us were fantastic and provided with us lot of information. Overall, the trip was enjoyable.

I had a blast working with Maria to design this trip, and I couldn't be happier with how it turned out. We absolutely loved the bed and breakfast we stayed at (Cima Rosa). This is why you engage with local experts!

Barbara from Storywalking provided excellent service throughout our trip -- she knew when our plans had changed before we did and was amazingly quick to solve issues. We leaned heavily upon her help several times -- and were very happy to have the team to rely upon when our flights changed, our cruise changed, etc. Her frequent communication and problem-solving skills inspired confidence.

We learned so much from Romy in our walking tour of the City on our first night -- she really set us up for success over the next few days.

Nicoletta was extremely knowledgeable. We feel lucky to have had a day with her to explore so much of the city and surrounds.

Hotel Review

Cima Rosa Venice

Venice

Authentic, historic, tastefully decorated bed-and-breakfast, with truly gracious staff. Staying here gave us a sense of Venice's history and present.

Authenticity & Character

Fully restored (on the inside) 15th century palazzo, with beautifully decorated, comfortable public spaces (indoor and outdoor), and well-appointed rooms. Air conditioning in each room.

Location

Its location on the Grand Canal within a quiet neighborhood was the perfect mix -- easily accessible to all of the major sites and wonderful restaurants, without the craziness of the tourist areas.

Staff

They were so helpful in arranging reservations for dinner, coordinating with our guides, and offering suggestions of locations to visit to add to the trip. They made you feel comfortable from the minute you got there.

Cleanliness & Comfort

The rooms were spotless, as were the public spaces.

Activity Reviews

Market & Cicchetti Venice Food & Wine Tour | Semi-Private

Venice

This group tour took us through the Rialto area to try foods and experiences we wouldn't have otherwise tried. Our guide was delightful, and it was fun to experience this with a group of interesting (and interested) people.

Murano Island Excursion

Venice

We got to see a master of the glass-making art develop a centerpiece while we were there, which was truly amazing. Wish we could have afforded to buy it. ;)

Explore St. Mark's Basilica and The Doge's Palace

Venice

We were only able to see the Doge's Palace (and the exterior of St Marks) as our schedule changed. But it is totally worth having a private guide through this remarkable building.

Private Evening Gondola Ride Venice & City Stroll

Venice

Seeing Venice from the water at night is incredibly special. Our gondolier was very friendly and an expert at navigating the canals.

Èric has done a fantastic job helping me plan this trip to Iceland! I am very impressed with the details of the itinerary and the thoughts that have been put into this. I will definitely recommend kimkim to my friends for their next trip planning.

Our trip was awesome and Pedro did a superb job of keeping in touch and making sure that all was being handled as planned. When we visit Portugal again, we will definitely have Pedro help us with our itinerary!!!
Carlos Bernard

If you’re shopping and comparing agencies, look no further - KimKim/Fabio will customize an itinerary and accommodate your every need to make your trip memorable. Hotels and private tour options Fabio offered were superior compared to other competitively priced proposals I’ve reviewed.

Fabio is superb and you’re in good hands if you’re working with him. I have traveled both on my own and through agencies enough (over four continents and 30+ countries) to opine KimKim provides one of the best services and experiences. I would go through KimKim again for my future trips.

I can be meticulous and demanding at times when planning for trips, but Fabio took his time to answer every questions I had, and deliver any requests I made leading up to and throughout my trip to Italy. Fabio responds promptly, works efficiently, and will go out of his way to ensure you are able to relax and enjoy your trip. He is extremely knowledgeable (from Michelin restaurants to best local restaurants, and best choices for your site tours) so he will be able to provide you with insightful recommendations. Fabio is extremely professional and I would highly recommend him. Do yourself a favor and plan your Italy trip with Fabio - you will be glad that you did! :)

Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!!

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

Staff were welcoming and trip was nice. Did not see whales but still had a beautiful day on the ocean.

Quality of Experience

Guides, Drivers and Staff

Transport

Horses and Hot Springs

Iceland

Scenery and ride were wonderful. Guides personable and willing to help with riding instructions. Good for beginners at horse riding.

Quality of Experience

Guides, Drivers and Staff

They very easy to speak to and willing to help at all times.

Lava Tunnel Tour

Iceland

Nice, guide was knowledgeable and entertaining.

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

Unique experience and so relaxing after traveling on a plane for hours.

Quality of Experience

Transport

We upgraded to a larger vehicle so that my husband, who has long legs and knee issues, could get in and out of the vehicle comfortably

Honestly speaking every member of team was dedicated to deliver in most professional way and delivered with smiling face.let it be both driver&co driver.Excellent demonstration of professionalism from individual care to guiding the whole group tirelessly. Nooruddin more than excellent in commanding and delivering his talks with content ,fluency and enjoying respect from every one.Ayub another very talented, energetic and untiring sole.mohammad likewise enjoyed respect among all due to his commitment to the job. Few more were there and put in their to see their team earns best recommendations. Very good team indeed.

We had a great time and the service was impeccable. The hotel and boat we stayed at were beautiful and we would definitely do this trip again.

Everything was exceptional! The tours and the tour guides were all incredible. The two tours we had with the same company, called Tuscany 4 Explore were awesome. We had the owner of the company, Luciana for a private day trip and she was lovely. Also, the tour guides at the Uffizi Gallery in Florence and Pompeii were also incredible. A couple of the hotels were hard to find, but all the hotels were incredible. Also, the trains and private drivers did an amazing job with being on time. We were never late or rushing for anything. I would definitely use private drivers for all my trips now. I would highly recommend using the Kimkim service and Liberty Travel in Italy. Thank you very much!

Hotel Reviews

Santa Chiara Boutique Hotel Naples

Naples

This was a beautiful hotel. We loved the architecture. It was very difficult to find though because the street is closed down, so we had to walk with our luggage down a very small street to find it. There needs to be a bigger sign or something because it took us about 30 minutes to find it. But the room was really nice and the hotel inside is beautiful. Also the staff was really nice. It is in a great spot in Naples. Right in the middle of all the action.

Authenticity & Character

Location

Extremely hard to find, especially if the street is closed.

Staff

Cleanliness & Comfort

Hotel Montemare

Positano

This was by far the highlight of our entire trip in Italy. Hotel is in a beautiful spot with gorgeous views. We were absolutely stunned to find out that our room was upgraded to have a private balcony with Jacuzzi tub overlooking the ocean. It was beautiful. Also, the two-hour free wine happy hour was incredible, and the breakfast buffet was the best one we had in Italy. The only issue with this hotel is that it can get very busy during check-in, and it took a long time before we got to our room, and we had to carry out own bags because there wasn't enough staff available to help us. But otherwise, this was a great experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Villa Silvana Relais

Sorrento

This hotel is absolutely beautiful. With the private gate going in, we were stunned. Also the high ceilings in the room and everything just looked very beautiful! Also a great location near the center square. Staff was very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel L'Orologio Roma

Roma

We loved this hotel. Room was very nice and the roof deck bar is awesome. Very clean and friendly staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Boutique B&B Torre de' Conti

Florence

Amazing hotel and friendly owners. Breakfast was great as well!!

Authenticity & Character

Location

The one issue here is that the hotel was really hard to find. The airline lost our luggage and when they tried to deliver it they could not find the hotel. There needs to be a sign on the road or something so that it is more recognizable.

Staff

Cleanliness & Comfort

Activity Reviews

Bye Bye, Italy!

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii Walking Tour

Italy

Great tour guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Group Tour

Rome

It was great and tour guide was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Cinque Terre Day Trip

Italy

This day trip was incredible. Luciana who is the owner of the company took us on this tour. Everything was great. We got to see 4 places instead of three and made it to Pisa. I think it was a little rushed, but we didn't mind. We could have just done 3 spots and spent a little more time in each of them instead of going to a 4th spot. I also liked how we took the boat at first and then switched to the trains, because the boat ride was very rocky and sometimes, we get seasick. The lunch was one of the best meals we had in Italy. Luciana is an extremely great tour guide and provides a great experience. We loved this day.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tuscan Castles Tour with Food & Wine - small group

Italy

This was an amazing tour. We loved Luciana, we actually had her for two of our tours this week. The Castle was amazing and we got a tour and wine tasting from the actual owner of the castle which was awesome. Highly recommend this tour. Also lunch and wine was very good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Uffizi Galleries private Tour

Florence

Our tour guide was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento Farm and Food Experience including Olive Oil, Limoncello, Wine tasting

Sorrento

This tour was one of the highlights of our trip. The owners of the farm were so funny and nice, and explained everything so well. The tour was awesome to learn about all the agriculture in Italy. The food and wine were amazing as well. The actual owner of the farm made all the food farm to table. It was so great. Also, the owners picked us up at the last minute near our hotel because we had to switch dates due to the weather, which was very nice of them. Highly recommend this tour.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The trip was amazing! It was seamless from start to finish. Andrea was so communicative and planned the exact trip we wanted. Thank you so much! We made some great memories that we will cherish forever.

Trip Planning
Marina was excellent in working with us on our trip. We made so many changes and she was very patient throughout the process. She was very knowledgeable regarding places to visit in Spain. For example, she recommended seeing the Blancos pueblos, which we knew nothing about. We loved them! She was very accessible when we were on the trip. She responded immediatley when we messaged her through the app. I would work with her again.
The only thing I would improve is the initial overall trip planning. I wish she had asked us more about hotel choices and location prefernces. The hotels were nice, but in very crowded touristy areas. We prefer to stay in less touristy areas even though it may be further away from attractions/historic sites.
Tours. Exceptional tour guides in Granada- Alhambra and Cordoba- Mezquita. Other guides were good. Tapas tour and Paella class excellent too.
Only disappointing guide was Montserrat. We had to take the cable car at our own expense because the guide was late picking us up. He was very disorganized and not informative compared to other guides we noticed at Montserrat. I think everyone in our group was disappointed with him. Nice man though.

Activity Reviews

Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville

Seville

We had a private tour guide. She was very knowledgeable regarding the history of the sites we visited. She was excellent. Her englilsh was very good too. She recommended a local spot for lunch and we loved it!

Quality of Experience

Guides, Drivers and Staff

Transport

We took the train which was really easy

Guided Walking Visit of Ronda

Ronda

We had a private guide. He was excellent. It felt more like we were walking with a friend verus a guide. He took so much time with us and went over our alloted time.

Quality of Experience

Guides, Drivers and Staff

Transport

We walked.

Guided Visit: Alhambra & Generalife Gardens

Granada

Our guide was fanatastic. He was so knowledgeable regarding the history of Alhambra. He kept us on a schedule which was good because it was very crowded. A woman in our group had toured the Alhambra 8 times (she lives in Spain and has many visitors). She said it was the best tour guide she ever had. That speaks volumes!

Quality of Experience

Guides, Drivers and Staff

Half-Day Excursion to Montserrat

Barcelona

Our guide was late picking us up so we had to take the cable car at our expense to get to Montserrat. We were late for our tour but he got us in. Other guides were giving history, showing photos on their iPads while we were waiting in line, but he did none of that. It was akward. Then he told us our tickets included a movie and exhibit on Montserrat, but when we went he reallized we had to pay extra. It was very disappointing. He was a nice man but shouldn't be a tour guide! I'm giving 2 stars because Montserrat is a beautiful spiritual place.

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Walk in Barcelona

Barcelona

Our guide was great. We went to less touristy places for tapas and the food was great!

Quality of Experience

Food

Guides, Drivers and Staff

Our organisers from Original Travel especially Saed and Nooruddin were excellent. They were helpful and went an extra mile.

I went from being stressed about planning my first trip to Norway with my wife, to finding KimKim who made it very easy and enjoyable. Everything was well planned and easy to follow, and they made very nice choices for us. I would strongly recommend using KimKim to anyone!

Hotel Reviews

Brekkestranda Fjordhotel

Brekke

We really loved this place, but we also like to stay in cabins which this reminded us of. The bed was very comfortable, and the staff were great. We could not stay for breakfast so they made us something to go. The food a night was one of the best meals we had on the trip. Great place to stay!

Authenticity & Character

Grass roof, cabin like rooms. It's what you want in Norway.

Location

Not sure this is the perfect spot for everyone, but if you want a nice, quiet place to stay, it's perfect. We loved it!

Staff

Very friendly and nice to work with.

Cleanliness & Comfort

Best bed during our week in Norway (and none were bad).

Quality Hotel Ålesund

Ålesund

Location was fine and the breakfast was very good. The room was average, and you could hear the music from the lobby until about 11PM.

Authenticity & Character

Room was noisy from music downstairs

Location

Staff

Not very friendly. Hotel was mostly empty, and they could have put us in a room that was higher up, away from the noise. Also, no view at all from the room other than the rooms directly across from us.

Cleanliness & Comfort

Hotel Union

Geiranger

Really enjoyed staying here. The view from the hotel is amazing, and the room, food and staff were really great.

Authenticity & Character

Location

Staff

Everyone was very friendly and helpful

Cleanliness & Comfort

Thon Hotel Jølster

Jølster

Room was stale and the dinner was not good at all. Breakfast was fine.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fretheim Hotel

Flåm

Very nice hotel and convenient.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kayak tour to the "Seven sisters" in Geiranger

Geiranger

It rained the entire time, and we still really enjoyed this trip. Ott was our guide and did a very nice job explaining things and making it enjoyable. It's a great way to see a fjord!

Quality of Experience

Guides, Drivers and Staff

Ott was a very good guide!

Transport

Fjord Safari by RIB (Summer/Fall)

Flåm

Loved this trip and the beautiful views. The ride was a lot of fun. Do not be intimidated by what they ask you to wear - you will be dry and warm!

Quality of Experience

Guides, Drivers and Staff

Transport

Said and all other team members provided excellent service

Thank you so much for a great trip. Overall everything went very smoothly and everything planned was great. The hotels were fabulous for us and great combination of cuteness, little lux and just good solid sleeping place mixed together. Car rental/pick ups were timely and easy. Eva explained a lot thoroughly and was on point. Tour guides, Greta, Stermeyer(sp? With glaciar boat and glacier hike guys all nice, knowledgeable and organized.
We found the only minor changes is us double checking addresses. Example although we had National park, we had no idea where entrance was as a few parking lots. A set point to visitor center or tell park at R2 lot etc helpful. Also our guide for Thor was great, but he said he was not taking us to waterfall although we had asked how we were doing the tour and waterfalls. It was no problem to do all after guide Greta explained route on our own was on the way. I would also say Vic is not a place to stay but to visit on day trip. Eva’s choices to best view Northern lights spot on. As I said, great trip, easy communication, Eva fabulous, appreciate all the work and constant communication to our questions. Thank you

Norway is amazing!! Mathias did a great job with every place we visited. We started in Oslo, saw the Opera house and the Munch museum. Took an electric boat on Fjords and Susie made waffles with the brunost cheese, delicious! We also went rock climbing and zip lining in Andalsnes across waterfalls and beautiful trees. Enjoyed dinner at EGGEN restaurant at the top of a mountain by way of a gondola and watched a perfect sunset. Wow! We then traveled to Geiranger,a quaint little fishing village with the most beautiful Fjords. Peter was our three hour tour bus guide. He knows a thing or two since he has been doing this for 30 years. We stopped at waterfalls and zipped through the valleys in the mountains. Time really does fly when you are having fun, didn't feel like three hours. He told us about trolls and other legends. Our final destination was Alesund a fairy tale looking island. The architecture was incredible with their cobblestone streets and lighthouses. Antenot was the perfect guide as we hiked eight miles, up a picturesque hillside along with sheep grazing below. Great food and great times with great friends. We had the time of our lives. Thanks Mathias and KIMKIM.

Activity Reviews

Zip Line & Via Ferrata Hiking Experience

Geiranger

Never done anything like this, pleasantly surprised how much fun it was.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploration of Ålesund's Surrounding Islands

Ålesund

Antenot was amazing!! Great guide! He was patient and friendly and a real expert at climbing and hiking.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Silent Oslo Fjord Cruise

Oslo

Great way to see the saunas on the Fjords and get a closer look at the summer houses. Susie was great!

Quality of Experience

Guides, Drivers and Staff

Transport

First thank you to Ana from Cordoba who made this trip for us. 👏👏👏

So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.

Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos Aires extra educational and lots of new information.

Tour guide and driver for Buenos Aires city tour I will recommend to friends.

L Hotel Palermo, especially Julia and colleagues are extra accommodating with our needs. Like looking for a saloon and others.

Thank you so much ! Although I am still in my next 10 days in Brazil, I really am so happy and all my pictures sent to you will say it.

Our Kim Kim trip was excellent. It saved us a ton of time in planning and research. Our organizer Mieke was super helpful and we enjoyed all her recommendations. Having all the trains tickets and passes made traveling easy and saved alot of time. We spent 10 days travelling through the Netherlands and Belgium . Both were wonderful countries with much to see and do. The tours we took were all well organized and informative. Its always great to spend some time with local people and get there perspective on their cities and country.

On a scale of 1-5 I would give KimKim a 20!!! They wildly exceeded my expectations. There was 7 of us in our group and everyone in the group could not have been more pleased with everything as well. They let us personalize our itinerary so we had free time when we wanted but every tour they scheduled for us was fantastic. It was an 8 day trip that had us staying 4 days in Sorrento, followed by 2 in Florence, and finishing up with 2 in Venice. The drivers, the tour guides, the people who greeted us were also fantastic. If there was a scheduling change we were notified immediately. The hotels we stayed at were all excellent as well. All of us kept commenting throughout the trip how well everything was going and what a great job KimKim did. At the outset of planning for this trip we gave them a targeted amount we were looking to spend and the package they delivered met our expectations and then some. I cannot recommend them highly enough. Will absolutely use them again in the future! If you make it to Capri it's a must to visit the Blue Grotto!!!

Hotel Reviews

Hotel savoia & Jolanda

Venice

Location was perfect. Staff amazing!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Orto de' Medici

Florence

Authenticity & Character

Location

Close to El Duomo and the Central Market

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

The only negative was shower in room was super small. Other than that everything was excellent

Authenticity & Character

Location

Right by the city center. Excellent location. Only a 10 min walk to the water

Staff

Nikola was very hospitable

Cleanliness & Comfort

Activity Reviews

Venice Private Evening Stroll with Gondola

Venice

Our tour guide Nico was excellent. He provided some many interesting facts about the city. It was obvious he loved what he was doing. I would recommend him highly!

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti Wine & Olive Oil Tour from Florence

Florence

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

What a great trip. Would highly recommend. Our captain Marcos did a wonderful job. After visiting Amalfi and Positano the ability to then swim in Mediterranean sea was a highlight.

Quality of Experience

Guides, Drivers and Staff

Transport

Eva was great!! Schedule she suggested was fantastic for our crowd; had some changes needed to make mid trip and she accommodated us. Was very responsive throughout.

A bit more clarity in some areas may have helped as we were first time visitors to Iceland, just regarding things that may not be so obvious to tourists (like we didn’t know some places needed more directions/lacked road signs like they have in other countries- but great not to have the country landscape ruined with too many signs and wires!).

System didn’t update changes….that of course would be up to the company (some of agenda contradicted itself as result; we caught it luckily and qualified before driving to the wrong place).

Appreciated all the communication, guidance and effort!