Kimkim Trip Reviews

4.8
Based on 16,004 ratings
Read 16,004 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Erika planned an amazing trip for us. Every l...
Galapagos Islands | Jun 14 - Jun 23, 2023

Suzie
Suzie L.
San Francisco, CA | Reviewed on Jun 24, 2023
Erika planned an amazing trip for us. Every little detail was thought of. From the Birthday cake waiting in my room to the welcome I received at each and every place we stayed and activity that we took part in. The guides were incredible. Very knowledgeable and able to answer all of our questions and take care of us really well. Christian is a walking encyclopedia of plants, birds, geography, you name it! He knows it! We also adored Francisco! The highlights, are too many to name,... Read more

Erika planned an amazing trip for us. Every little detail was thought of. From the Birthday cake waiting in my room to the welcome I received at each and every place we stayed and activity that we took part in.

The guides were incredible. Very knowledgeable and able to answer all of our questions and take care of us really well. Christian is a walking encyclopedia of plants, birds, geography, you name it! He knows it! We also adored Francisco!

The highlights, are too many to name, but in Ecuador: Hamadryade Lodge in Tena was magical and their food was five star!! River rafting on the Jatunyaku River was incredible. I wish I had stayed 2-3 nights in the Hamadryade Lodge. It was a once-in-a-lifetime experience. But alas, we did not have the time.

Highlights in the Galapagos: The snorkeling at Kicker Rock was outstanding!! This is not something you can do with any cruise ship. Only if you stay on land. I highly recommend it. We went to a private beach later where we were the only ones with turquoise waters, sea lions, and Boobies!! My husband won't stop talking about the Hammerhead shark he saw on that trip as well as the 30 to 40 sea turtles.

There is just so much we did and I can't thank Erika enough for all of the work she did in planning this trip.
All of the places that were booked were incredible except one. Avoid Hotel Blue Marlin in San Cristobal. The Acacia Hotel in Santa Cruz was Really great and we had a balcony overlooking the town and sea. Just perfect. Our guide, Sophia, took us to see the Tortoises in the highlands and she was pure joy. We absolutely adored her. She also took us on a lot of side trips that were extra special and not on the itinerary.

Things to avoid or beware of: Always bring plenty of water and 100 sunscreen. No matter where you go. A couple of times we were caught off guard and not quite prepared as we should have been. Even a short walk can be difficult in the heat. And we had a few long ones. Pack extremely light! only a carryon. It really helped to get us from place to place and all the travel on taxis, boat taxies, etc. Beware of altitude sickness in Ecuador. HIGH elevation even in Quito.

Again, Erika's knowledge of Ecuador and the Galapogos is beyond anything we could have hoped for. She and Andrea planned the best trip. Made us feel welcome, and cared for. I hope to plan another trip with her soon.

Hotel Reviews
Hotel Blue Marlin
Puerto Baquerizo Moreno, Galapagos

Moldy room, lacking in basic necessities. Just terrible. Staff didn't provide breakfast for us which was paid for. Noisy. Run down. Everything about it is bad.

Authenticity & Character
everything
Location
four blocks from the main street and no views of the island
Staff
Didn't make us feel welcome or provide breakfast we were promised
Cleanliness & Comfort
Moldy room, to get the lamp to work you have to find a decent outlet and then screw the lightbulb in to turn it on. OMG. Janky. Beds were hard as rock. Bathrooms were modly. Awful.
Acacia Galápagos Boutique Hotel
Puerto Ayora

We got in at 9:00 am and they had already finished serving breakfast, but they reopened the kitchen just for us and quickly made our rooms available. The staff were warm and friendly and did everything possible to make us feel taken care of. Caroline was fantastic as well as the night manager. Our room was clean, fabulous, and in perfect working order. The view from the balcony overlooking the sea was exceptional. I can't recommend this place highly enough.

Authenticity & Character
It was a villa apparently that they turned into a hotel. Quite fantastic!
Location
It is nice that it is two blocks off the hustle and bustle of Main st. Quiet and fantastic.
Staff
Caroline was amazing. Sweet, patient, joyful, and took care of us so greatly. The night desk clerk was also fantastic.
Cleanliness & Comfort
perfect.
Hotel Sangay
Baños de Agua Santa

Pleasant enough.

Authenticity & Character
The chandlier in the bedroom is hysterical. Very pleasant. Nothing outstanding.
Location
Right next to a beautiful waterfall. Just on outskirts of very noisy town. So perfect.
Staff
Cleanliness & Comfort
JW Marriott Hotel Quito
Quito

Pretty nice!!! Great spa, great restaurants. Outstanding customer service everywhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hamadryade Lodge
Tena

This is one of those Once-in-a-lifetime places that is not to believed. The pictures don't do it justice. Because it is even more amazing in person. The staff are incredible. The owners wonderful. Clean, exotic, fabulous. Plan for at least three days. No less. You won't want to leave. The food should be Michelin rated it was so outstanding! Incredible dining that is not to be believed. All locally grown and fresh ingredients. What a magical place.

Authenticity & Character
Something out of a magazine. Just incredible.
Location
It is in the middle of the Amazon, yet no mosiquitos were encountered. Just amazing.
Staff
Cleanliness & Comfort
Activity Reviews
Morning at Teleferico
Morning at Teleferico
Quito

The most difficult part was doing this the first day. You need aclimating to the climate first. But that said, I was still able to do the short hike at the top and REALLY< REALLY enjoyed the swings at the top! So fun and incredible view. Best swings in the world.

Quality of Experience
Guides, Drivers and Staff
Francisco was so great!! Loved him so much. He was very helpful, friendly and entertaining. Helped with the altitude as well.
Transport
Jatunyaku River Rafting - Misahualli
Jatunyaku River Rafting - Misahualli
Galapagos Islands

We really enjoyed seeing the Amazon from the perspective of the river. Outstanding. Ronnie, our guide, was fantastic! So much fun.

Quality of Experience
Food
In the middle of the rafting trip they served a delicious meal! Just yummy!!
Guides, Drivers and Staff
Ronnie knows this river inside and out! Felt safe and he made sure to have surprises for us at every turn. Tricks up his sleeve that were quite entertaining. We had a blast!
Transport
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal

The rock formation itself is stunning! Hammerhead sharks, white fin sharks, sooooo many sea turtles and So Much More! Amazing. I believe this is only available on land tours, not cruises, so I would opt for the land stay. It really is something spectacular. And they took us to a private beach with turquoise waters and sea lions afterwards. We had the place all to ourselves. So wonderful.

Quality of Experience
Food
Food was pretty good for a sea tour on a small boat. :)
Guides, Drivers and Staff
Transport
Quito - Cotopaxi National Park - Baños
Quito - Cotopaxi National Park - Baños
Galapagos Islands

Couldn't summit as it was too windy. We are talking REALLY windy. But it was fun to get up there.

Quality of Experience
Food
Guides, Drivers and Staff
Christian was full of knowledge about the place.
Transport
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Kayaking Adventure in Tortuga Bay & Afternoon Bay Tour of Santa Cruz Island
Puerto Ayora

This was not one of our better trips. The guide got double booked. So we had to walk to the trail head from our hotel. Really hot day, trail is about 3 or 4 km to the bay. HOWEVER, it was a really lovely walk and the beach is unbelievable. Sand like flour. SOOO many igunas. Eventually , we got to the bay for kayaking and had to wait two hours for the kayak person to show up. The bay is perfect for swimming and the water was warm. It is difficult to see much in the water. We had to then walk back and it was very hot. And find our way back to hotel as guide left us. Also no guide with kayak either. Not my favorite trip, but still worth going out there.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Airport on Baltra Island - Flight back to Mainland
Transfer to Airport on Baltra Island - Flight back to Mainland
Galapagos Islands

It is quite tricky getting from town to the airport. Car taxi, to boat taxi, to bus. It really helped to have a guide take us. Especially as it was at 6;45 for a 9 am flight. It went really well. In great hands.

Quality of Experience
everyone was very nice and helpful in handling our three carry on suitcases.
Food
Food was provided by our hotel. They got up extra early to help us out. so nice. Hotel Acacia.
Guides, Drivers and Staff
Transport
 Afternoon Visit to Mitad del Mundo (Middle of the World)
Afternoon Visit to Mitad del Mundo (Middle of the World)
Quito

We really liked this strange little museum. It was quite fun and extremely interesting. We didn't get to the acutal monument as we just loved the museum so much and after our long day decided to head back and relax.

Quality of Experience
Food
Francisco took us to a very authentic dining experience which we really enjoyed.
Guides, Drivers and Staff
Francisco was so wonderful!
Transport
Reconnecting with Nature at Baños de Agua Santa
Reconnecting with Nature at Baños de Agua Santa
Baños
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Visit Highlands Tortoise Reserve & Charles Darwin Research Station
Puerto Ayora

So many giant tortoises! Beautiful place. Even the lunch was fantastic. Not to be missed!! our guide Sophia was fantastic. Took us to many places that were off the beaten track and felt very exclusive. Lucky us! Delicious lunch on the preserve as well. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Sophia was fantastic. Really lucked out with her. She was so great!!
Transport
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Welcome to San Cristóbal Island! Visit the Interpretation Center, Tijeretas Hill, or La Lobería
Galapagos Islands

Interesting museum. Tijeretas Hill was just ok. The swim at the beach with all of the Sea lions everywhere was fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erika Bermeo
Erika
Erika Bermeo
Local specialist in Ecuador | Replied on Jun 29, 2023

Hi Suzie, I hope you are doing very well, as well as Daniel and Enya. Thank you very much for the comment you left us on KimKim; we are so happy you enjoyed your trip to Ecuador and the Galapagos Islands. It was a pleasure for me to organize this incredible experience for you. I hope that your memories in this beautiful country will remain in your memory forever. Do not hesitate to contact us again if you decide to return to Ecuador; we will be glad to help you with everything you need. I hope to hear from all three of you soon.

Greetings from Ecuador.

Amazing Traveling Experience in Morocco
Morocco | Jun 8 - Jun 17, 2023

S
Sandro C.
United Kingdom | Reviewed on Jun 24, 2023
Review from my girlfriend (who was also traveling with me): I recently went on an amazing private tour in Morocco, and it was absolutely fantastic! We had a bunch of friendly local guides and an awesome private driver who made the trip incredible. The best part was how the tour was tailored just for us. The company really listened to our interests and preferences, so every day was filled with activities we loved. And whenever we needed help or had questions, they were always there to... Read more

Review from my girlfriend (who was also traveling with me):

I recently went on an amazing private tour in Morocco, and it was absolutely fantastic! We had a bunch of friendly local guides and an awesome private driver who made the trip incredible.

The best part was how the tour was tailored just for us. The company really listened to our interests and preferences, so every day was filled with activities we loved. And whenever we needed help or had questions, they were always there to support us.

The accommodations they picked were top-notch. From charming riads in bustling cities to breathtaking desert camps, each place was comfortable and in a great location.

Overall, I highly recommend this tour. With the local guides, private driver, and personalized service, it was an unforgettable experience.

Local specialist: Sharon Louthian

Tasos is, in a word, fantastic. He had his wo...
Greece | May 26 - Jun 17, 2023

Sharon
Sharon J.
Berkeley, CA | Reviewed on Jun 24, 2023
Tasos is, in a word, fantastic. He had his work cut out for him, creating a 3-week trip to disparate parts of Greece, for us 2 couples with some varying priorities and preferences, and yet equally perfectionistic in our own ways, all hoping to devise a once-in-a-lifetime experience. We decided on legs in Athens, the Peloponnese, 5nights on a private sailboat around the main Cyclades islands, and a week on Crete. The trip planning was protracted, then stymied and postponed by Covid, and yet... Read more

Tasos is, in a word, fantastic. He had his work cut out for him, creating a 3-week trip to disparate parts of Greece, for us 2 couples with some varying priorities and preferences, and yet equally perfectionistic in our own ways, all hoping to devise a once-in-a-lifetime experience. We decided on legs in Athens, the Peloponnese, 5nights on a private sailboat around the main Cyclades islands, and a week on Crete. The trip planning was protracted, then stymied and postponed by Covid, and yet Tasos and Kimkim effortlessly allowed for this, honoring the trip plan details such as the same hotels/villas, day trips, and guides without penalty or hiccup. From the initial lengthy phone call with Tasos, to the many many email exchanges over 2 years, Tasos demonstrated complete professionalism, enthusiasm, keen attunement to our trip planning vision and wishes, as well as gentle push-back and welcome guidance when inherent contradictions called for it. Quite simply, his listening and planning skills are A+. I had never used a trip consultant before, having previously researched our own trips in extensive detail, and so was skeptical of relinquishing some control. However, I most certainly would do it again with Tasos. My husband and my favorite guides and day trips revolved around a blend of in-depth history and archeology, picturesque scenery, plus learning of local cultures and foods; for example, one fabulous day trip was to Nemea, where Dominic toured us around the fascinating ruins and archeology undertaking of the Temple of Zeus and ancient stadium, then a bike ride through the gorgeous vineyard hillsides and on to a boutique winery, followed by a visit to a local vinegar manufacturer whose mother also cooked us our best meal of our trip! Another memorable day trip was hiking the castle of Acrocorinth with Niko, and hearing all about ancient history as well as more modern challenges for Greeks. I could go on…
My husband and my only regrets, in retrospect, were not weighing more carefully the pro’s and con’s of hotel/villa locations vs amenities: were we to plan it over, we would prioritize being within a small city vs 15-30minutes drives to our beautiful remote hotels. I plan to offer Tasos lots more detailed feedback and shout outs to our favorite guides, hotels, and restaurants, but hopefully this review will highlight just how much Tasos and Kimkim has to offer!

Hotel Reviews
The Zillers Boutique Hotel
Athens

My husband and I really enjoyed Zillers and would stay there again. It had immense charm and character, something we look for when traveling abroad, and a terrific location for easy walking to historic sites. It was informally elegant, as we prefer. The pretty rooftop restaurant breakfast was a highlight of the stay, serving a gorgeous array of foods and treats, with excellent service. We wish we had had dinner there! The only con’s regarding the hotel was the tight hotel room space: though we apparently had the most expensive rooms, there was limited space to walk and especially store our belongings, to the point that we couldn’t really unpack our suitcases due to insufficient closet and bureau capabilities, yet also not adequate room to keep two suitcases open either. We made it work, but this issue was a large drawback and something Tasos should know and discuss with clients in advance.

Authenticity & Character
It’s unique. As a former residence, it retains a warmth while providing a casual elegance and charm.
Location
Close to all historic sites, cafes, and on a pretty square.
Staff
Excellent customer service all around.
Cleanliness & Comfort
Only big problem Re comfort, as stated, was the poor storage space in the rooms.
Perivoli Country Hotel Nafplio
Nafplio

This hotel was situated in a pretty spot with beautiful views, and it had its comforts, but overall really underwhelming. We regret staying so far from Nafplio (though we had requested a large pool, so this must have been the deciding variable), and the location did not really allow for walks despite advertising itself as such. The common areas and rooms were quite sterile and basic, though there was plenty of room to spread out. Breakfast buffet was plentiful but mediocre. Similarly, we were pleased they had prompt laundry service, but they returned the clean laundry stuffed, completely unfolded and wrinkled, in the bag. Overall, more of a 3-star experience, where we had anticipated a more luxurious hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Vasilicos Hotel Santorini
Santorini

Absolutely gorgeous in all ways, elegant but not stuffy, supremely comfortable, with artistic character and many beautiful touches, and stellar service to boot. Ideal setting, postcard perfect views, spacious rooms and storage, and they seemed to think of everything. Couldn’t be better. Well, the only disappointment was the in-house chef’s dinner on our private patio, which we had expected to be superb but was only mediocre in quality and presentation.

Authenticity & Character
Location
Away from the crowds, yet walking distance to many upscale restaurants and cafes all along the gorgeous caldera.
Staff
Extremely solicitous, attentive, and friendly.
Cleanliness & Comfort
Villa Kyma - Chania, Crete
Akrotiri, Chania

The modern villa itself was beautiful, clean, and comfortable, with spectacular views and pool, but it was a 30minute drive to Chania. We now regret choosing a large pool over the convenience and ambiance of a luxury hotel in Chania. The villa was clearly luxurious, yet simple things were lacking like no screens on one of the view-centric master bedroom’s sliding doors and windows (lots of mosquitoes on Crete in summer!), and strangely, this large master bedroom also had no en suite bathroom, like the other, smaller bedrooms did.

Location
Too far from Chania for us, but pretty spot.
Cleanliness & Comfort
See above.
Activity Reviews
Rethymno & Palace of Knossos from Chania
Rethymno & Palace of Knossos from Chania
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Premium Dinner in the Athenian Riviera
Premium Dinner in the Athenian Riviera
Athens

(See my prior note; already reviewed).

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cretan Villages Food & Culture Tour
Cretan Villages Food & Culture Tour
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Premium Riviera & Cape Sounion Guided Tour
Premium Riviera & Cape Sounion Guided Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece
Quality of Experience
Guides, Drivers and Staff
Hike the Castle of Acrocorinth
Hike the Castle of Acrocorinth
Greece

One of our best days of the trip! Outstanding guide Niko, who provided not just a great hike to the castle as well as the fortress, but also extremely knowledgeable and open about life and current events and challenges in Greece, which was especially fascinating. The day ended with a fantastic luncheon at a seaside taverna, one of the other best meals of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Nafplio & Acronafplia Guided tour
Nafplio & Acronafplia Guided tour
Nafplio
Quality of Experience
Guides, Drivers and Staff
Nemea Farm, Wine & Mythology Tour
Nemea Farm, Wine & Mythology Tour
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Epidaurus Guided Tour
Private Epidaurus Guided Tour
Greece
Quality of Experience
Guides, Drivers and Staff
At sea in the Aegean
At sea in the Aegean
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Private Delos Guided Tour
Private Delos Guided Tour
Mykonos
Quality of Experience
Guides, Drivers and Staff
Naxos Mythology Private Tour
Naxos Mythology Private Tour
Naxos
Quality of Experience
Guides, Drivers and Staff
Transport
Private Farm Tour with Lunch
Private Farm Tour with Lunch
Paros
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Santorini Villages Walking tour
Private Santorini Villages Walking tour
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Panorama
Private Santorini Panorama
Drama
Quality of Experience
Guides, Drivers and Staff
Transport
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania
Quality of Experience
Guides, Drivers and Staff
The Athenian Democracy tour
The Athenian Democracy tour
Athens
Quality of Experience
Guides, Drivers and Staff
Useful Information
Greece
Local specialist: Tasos Mylonas

I think we made the most of the 11 days we had
Japan | Jun 13 - Jun 23, 2023

J
Jim B.
Mequon, WI | Reviewed on Jun 24, 2023
I think we made the most of the 11 days we had in Japan. Instead of going to Shibuya, we went to the Skytree and instead of going to Nikko, we went to Koriyama to visit family. The subways and trains are very convenient and efficient, there was no need for us to get a taxi or ride service.
Without KimKim, we would not have gotten the guided tour of Nara and our guide Emi was amazing. In addition to her knowledge of Nare, we asked her a lot of questions about Japan in general.
We also...
Read more

I think we made the most of the 11 days we had in Japan. Instead of going to Shibuya, we went to the Skytree and instead of going to Nikko, we went to Koriyama to visit family. The subways and trains are very convenient and efficient, there was no need for us to get a taxi or ride service.
Without KimKim, we would not have gotten the guided tour of Nara and our guide Emi was amazing. In addition to her knowledge of Nare, we asked her a lot of questions about Japan in general.
We also would not have booked the traditional tea ceremony without KimKim and that was another great experience. The hosts were very informative and allowed us to stay a little longer to ask additional questions. The kimonos made for a very nice family photo.
The running routes suggested by Myaen were very useful although I did like the path going north along the Kamo river better than the path going south. We also visited the Tokyo Metropolitan Gymnasium to swim per her guidance. I would warn people to bring a towel. The gyms that I go to in the states provide locker room towels but the Tokyo gym does not.
Myaen was frequently checking in with us to make sure we were getting along well and was quick to answer our questions.

Local specialist: Myaen Verzosa
Myaen
Myaen Verzosa
Local specialist in Tokyo | Replied on Jun 30, 2023
Dear Jim,
Thank you for the positive feedback! I'm glad to hear that you were able to visit Skytree and spent quality moments with your family in Koriyama. Japan's subways and trains are indeed convenient and efficient, making them an excellent choice for getting around. I'm delighted that you got to experience their benefits firsthand.
I'm thrilled to learn that your experience with Kimkim was valuable and enhanced your trip. The tea ceremony and having a tour guide added to your enjoyment,...
Read more

Dear Jim,
Thank you for the positive feedback! I'm glad to hear that you were able to visit Skytree and spent quality moments with your family in Koriyama. Japan's subways and trains are indeed convenient and efficient, making them an excellent choice for getting around. I'm delighted that you got to experience their benefits firsthand.
I'm thrilled to learn that your experience with Kimkim was valuable and enhanced your trip. The tea ceremony and having a tour guide added to your enjoyment, and sometimes it's the unexpected activities that become the most memorable. We feel privileged to have played a part in making your vacation enjoyable. We hope that your time in Japan has left you with wonderful memories to cherish.
Wishing you and your family many more incredible adventures ahead! It has been an absolute pleasure assisting you throughout your trip, and we look forward to the opportunity to assist you again in the future.
Best regards,
Myaen

Perfect family vacation
Iceland | Jun 15 - Jun 22, 2023

A
Alison G.
Manhattan, NY | Reviewed on Jun 24, 2023
I just returned from a one week trip to Iceland with my teenage daughters. It was an incredible trip including Reykjavik, the Snaefellsness penninsula, the south coast, and east to a see a glacial lagoon. The organization and planning of the trip by Janel enabled a seamless vacation. Janel took time to answer all my questions and very helpfully, arranged an hour phone conversation the week before the trip to verbally go over the whole itinerary. Ironically, the things I was most concerned... Read more

I just returned from a one week trip to Iceland with my teenage daughters. It was an incredible trip including Reykjavik, the Snaefellsness penninsula, the south coast, and east to a see a glacial lagoon. The organization and planning of the trip by Janel enabled a seamless vacation. Janel took time to answer all my questions and very helpfully, arranged an hour phone conversation the week before the trip to verbally go over the whole itinerary. Ironically, the things I was most concerned about initially - all the driving and staying at so many different hotels - turned out to be my favorite aspects of the trip. The driving is easy and the scenery beautiful. It felt like a real adventure. We loved every single hotel Janel picked. They were clean, modern, charming and easy to navigate. Langaholt hotel on the west coast was a real standout. Do not miss their nightly buffet dinner! I also want to give a shout out to a lovely, woman-run shop called Llomalind Farmer's Market in the the small fishing village of Borgarnes also on the west coast about 1 hour north of Reykjavik. Everything was handmade (with the name of the person who made it!) and that was where I finally landed on a fabulous Icelandic sweater. And some soaps. And some felt decorative sheep. Better than the more commercial findings along Laugevegur street in Reyjavik. Also, there is an adorable cafe one block from the Skuggi apartments where we stayed in Reyjavik called Emilie that served these amazing Nutellacinnos. Don't miss it!
The waterfalls and the hikes were aces. Highly recommend going all the way east to the big glacier. Great food truck serving lobster rolls. I would return to Iceland in a heart beat. Oh! And Janel was right on with starting the trip at the Sky Lagoon. Set the mood perfectly for the rest of the trip. We will be back to Iceland in the future and will certainly be using kimkim again for future travels.

Hotel Reviews
Hotel Langaholt
Stadarstadur

Charming hotel! It is the perfect blend of hotel and bed and breakfast. Gorgeous location. Helpful staff. Comfortable and welcoming. I like the sitting areas near check in. There was coffee, tea and hot chocolate available at all times near the dining area. The rooms were clean and spacious. Best breakfast of anywhere we stayed. The dinner buffet was absolutely fantastic - filled with unique local and other European dishes. I live in NYC and I can say it was still one of the best meals I've ever had. Great fish soup. When I return to Iceland, I would stay another night or two at this hotel.

Authenticity & Character
Absolute charm. More like a B&B
Location
right next to Ytri beach where there are seals. Feels like the Hamptons!
Staff
friendly, efficient and yet never you felt like you had the place to yourself
Cleanliness & Comfort
Clean like everywhere in Iceland. Big rooms
Stracta Apartments Orustustaðir
Kirkjubæjarklaustur

The Stracta Apartments were adorable and comfortable, albeit a bit challenging to access. Their location was a 15-minute drive on a gravel road from the main highway. The doors were quite difficult to open and close, which was a bit of a hassle. However, once inside, the apartments were fantastic and the kitchen was well equipped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akkeri Guesthouse
Stykkisholmur

The Akkeri Guesthouse was very small. It required ducking to navigate up the stairs. It was just okay for me, nothing spectacular, but it was clean and organized.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavik Food Walk
Reykjavík

This food walk was the highlight of my trip. It was a fantastic experience, highly enjoyable and I highly recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

The glacier tour was really good and a real standout during my visit. It was a unique and memorable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Janel Doyle

Andrew (tour guide/driver) is the best guide ever!!!
Kenya | Jun 12 - Jun 21, 2023

Monique
Monique M.
McDonough, GA | Reviewed on Jun 24, 2023
I would like to give a special acknowledgement to Jospeh our local specialist for being extremely responsive, professional and helpful, before during and after our trip. Also, want to acknowledge our driver/tour guide Andrew Kamau Monge. He was an absolute pleasure and added so much knowledge and enjoyment to our trip. It truly was like having a friend show us around Kenya. He is truly appreciated and will be missed. He is a special person and a beautiful asset to Nariku Travel. I... Read more

I would like to give a special acknowledgement to Jospeh our local specialist for being extremely responsive, professional and helpful, before during and after our trip.

Also, want to acknowledge our driver/tour guide Andrew Kamau Monge. He was an absolute pleasure and added so much knowledge and enjoyment to our trip. It truly was like having a friend show us around Kenya. He is truly appreciated and will be missed. He is a special person and a beautiful asset to Nariku Travel.

I highly recommend working with Joseph and Andrew for Kenya trips.

Hotel Reviews
Hotel Rudi

The hotel and staff are lovely. We felt special and like part of the family. Two issues: the amount of time it took to prepare meals, considering we were on time constraints and being charged for a bottle of wine that was placed on our table that no one requested. We assumed that it was included, only later to be charged. Deceiving practice that should be eliminated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

Reserved a room for 3 people. Was given a third make-shift bed in the sitting area that did not include a mosquito net around the bed. Felt we did not get what we paid for. The food was really good though and grounds are beautiful. Recommendation is for carpeting to be removed from rooms and dining in order to reduce the musty odors.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

No hot water in the shower, room untidy and full of insects. However, the property is charming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

I don't really know how to rate this establishment. On the one hand, the staff, food and overall experience were memorable. On the other hand, the owner was extremely off putting and offensive. The owner also owns Nariku Travel. She is a white woman and served as the face of the cultural camp during our stay. She "educated" us on the life of the Maasai people. She often spoke harshly and in a condescending manner to the staff, attended all meals and most events with us and was overheard telling her husband (the chief) that she was not going to sleep outdoors with us because she could not go another night without running water. She should serve her function behind the scenes. It was mentioned that she lives in a house with running water and electricity not far from the camp; while all the members live in much less modern conditions. She found a way to profit from what used to be a journeyman's layover location. What a shame. I wish I knew more before attending. Despite her interference, the Maasai people deserve your love and support.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashnil Mara Camp
Maasai Mara

Very cute and well-appointed luxury tents. The property allowed us the visit of many animals and spottings along the river. The food was okay, but the scenery and lodging made up for what it was lacking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diani Sea Resort

Most staff were awesome, a few were snooty. The water was intermittently hot and/or cold and extremely salty. The power went out occasionally, but for short periods. The pool and ocean were lovely. The snorkeling excursion was amazing. The evening entertainment was so-so. Room amenities were an issue. I had to change rooms due to telephone and shower not working. In my new room, AC stopped working. Friends had to change room due to AC not working. Food options were plentiful and offered almost around the clock. Cocktails included in the all inclusive package were prepared well and not watered down. Onsite amenities were basic but enough. Massage was priced well and enjoyable. Overall, a nice stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Giraffe Center
Giraffe Center
Kenya

This activity was well-organized, allowing us to arrive before larger groups for a more individualized experience. The staff was informative and cautioned us about getting too close to the giraffes.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Naivasha Activities
Lake Naivasha Activities
Kenya

This was an enjoyable experience. The boat driver worked hard to give us the best experience, even arranging for us to see a bird catching a fish. We also saw hippos and crocodiles, which were impressively large.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru

The guides were excellent, ensuring that we saw all the "big five." They were well-coordinated with other tour guides, sharing information about animal sightings so that we could have the best experience possible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 20, 2023
Thanks for sharing your thoughts on your travel experience with us, I am humbled by your kind words for our planning and preparation, which was my pleasure to provide. I’ll pass along your high praises for Andrew, who is truly a treasure. We have also taken note of your feedback on where things were not up to your expectations and assure you that we will be looking into where we can do better on all counts. It was such a pleasure to work with you and appreciate for trusting us with your trip... Read more

Thanks for sharing your thoughts on your travel experience with us, I am humbled by your kind words for our planning and preparation, which was my pleasure to provide. I’ll pass along your high praises for Andrew, who is truly a treasure. We have also taken note of your feedback on where things were not up to your expectations and assure you that we will be looking into where we can do better on all counts. It was such a pleasure to work with you and appreciate for trusting us with your trip plan. We hope to see you again in the near future with more trips to East Africa (Tanzania, Uganda or Rwanda) or any other part of the world.

Best wishes for your future travel journeys.

Ashe oleng, Many Thanks
Joseph

45th anniversary trip to Crete and Rhodes
Greece | May 25 - Jun 5, 2023

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Debby V.
Rockville, MD | Reviewed on Jun 24, 2023
Kimkim and most especially, Chris, planned the most wonderful trip to Crete and Rhodes for us. I spent a long time with Chris in the planning, and made some changes, but he was wonderful about being flexible. Everything worked beautifully. Transportation was easy, our hotels were amazing (really amazing), we had several excellent private walks, and many recommendations for activities to do on our own. Chris arranged rental cars for us for a few days both in Crete and Rhodes, and that was... Read more

Kimkim and most especially, Chris, planned the most wonderful trip to Crete and Rhodes for us. I spent a long time with Chris in the planning, and made some changes, but he was wonderful about being flexible. Everything worked beautifully. Transportation was easy, our hotels were amazing (really amazing), we had several excellent private walks, and many recommendations for activities to do on our own. Chris arranged rental cars for us for a few days both in Crete and Rhodes, and that was easy as well. Chris even arranged a fabulous dinner for us on the last night of our trip, which was our 45th anniversary. The attention to detail was what stood out for me. Our hosts in Chania and Rhodes were lovely and helpful. Somehow Chris managed to arrange good weather as well.
We had used kimkim once before, this was our second experience, and I'm sure it won't be our last.

Hotel Reviews
Casa Delfino
Chania, Crete

What a lovely hotel! Beautifully located, helpful staff, a lovely rooftop bar, gorgeous views... There was also a fabulous breakfast, with much of cooked by the proprietress. Breakfast was located on a beautiful terrace, covered if needed, a wonderful way to start the day. As I said, the location was fabulous, we could walk everywhere. Highly recommended.

Authenticity & Character
Location
Staff
Always helpful, staff at all levels.
Cleanliness & Comfort
Kokkini Porta Rossa
Rhodes

This is a small hotel inside the walls of Rhodes town. The owners are wonderful, very welcoming and extremely helpful in helping you decide where to go and what to do. There's a lovely inner courtyard for a wonderful cooked breakfast and for later in the day. It's decorated beautifully, and is quiet inside. A lovely place to stay.

Authenticity & Character
Location
Staff
The owners are very involved with guest needs and so helpful in planning activities and itineraries.
Cleanliness & Comfort
Activity Reviews
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

We found out things we never would have known otherwise. The pace was perfect, and the young woman who was our guide was extremely knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Private Tour of Rhodes Old Town
Private Tour of Rhodes Old Town
Rhodes

Our guide knew EVERYTHING about Rhodes. I was especially interested in the Jewish Quarter, so he started with that and probably delved into that topic more than he might have otherwise. This was a 4 hour tour, so he was good about letting us sit and rest once in a while. He even introduced us to his friend who ran a gelato shop, and we had a perfect snack about halfway through. I would recommend him for a tour for anyone, so knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Chris Leontopoulos

Great knoledge and service !
Spain | Jun 15 - Jun 21, 2023

Catherine H.
Catherine H. M.
Graham, WA | Reviewed on Jun 24, 2023
Working with Yuri, a travel specialist, was a pleasure. He provided a wide range of options for tours and accommodations, showing great expertise in the areas we were visiting. Despite a few hiccups, Yuri promptly addressed our concerns and questions. Highly recommended! Read more

Working with Yuri, a travel specialist, was a pleasure. He provided a wide range of options for tours and accommodations, showing great expertise in the areas we were visiting. Despite a few hiccups, Yuri promptly addressed our concerns and questions. Highly recommended!

Hotel Reviews
URSO Hotel & Spa
Madrid

Truly, an exceptional hotel! Review of URSO Hotel & Spa Reviewed 5 days ago My recent stay at the URSO Hotel and Spa was an absolute delight! From the moment I entered the premises, I was captivated by the outstanding experience provided. The bed and pillows were nothing short of amazing, providing me with a truly restful and rejuvenating sleep. The rooms were spacious, impeccably clean, and tastefully furnished. I was impressed by how well-appointed the accommodations were, catering to my every need and ensuring a comfortable stay. However, what truly set this hotel apart was the impeccable service and genuine care shown by the staff. They paid meticulous attention to every detail, making sure that our stay was nothing less than exceptional. Their warmth, attentiveness, and willingness to go the extra mile left a lasting impression

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Bonay
Barcelona

I recently had the opportunity to stay at Casa Bonay Hotel, but I must say it wasn't my preferred choice, and I wouldn't rank it high on my list of recommendations. The hotel has a distinctive hipster vibe, which may appeal to some, but it didn't quite resonate with me. First and foremost, the rooms were disappointingly tiny. It felt cramped, and the lack of space was exacerbated by the limited storage options. The only storage available was two small drawers and open hanging for clothing. As someone who appreciates convenience while traveling, I found this arrangement impractical and inconvenient. However, one redeeming feature of the room was the wonderful balcony. It provided a sense of openness and helped alleviate the feeling of being confined. It was a much-needed respite from the claustrophobic atmosphere inside the room. On a positive note, Casa Bonay does offer a fantastic rooftop deck. Unfortunately, during both of my nights there, I encountered difficulties finding available seating. The rooftop area was reserved for an event, leaving guests without the opportunity to enjoy this feature. This situation was quite frustrating and left me feeling disappointed. Considering the overall experience, in my opinion, Casa Bonay Hotel is overpriced. Given the limited amenities, cramped rooms, and the inconveniences I encountered, I believe that the room rates should be significantly lower. While the hotel does have its positive aspects, such as the balcony and the rooftop deck (if accessible), they do not compensate for the overall shortcomings. In conclusion, if you prefer a hipster atmosphere and are willing to overlook the small rooms and limited storage space, Casa Bonay Hotel might be worth considering. However, based on my personal experience, I would not prioritize this hotel as my first, second, or even third choice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

My partner and I had the pleasure of going on the Barcelona's Gothic Quarter walking tour with Jared as our guide, and I must say, it was an absolutely wonderful experience! From the very beginning, Jared went above and beyond to ensure that the tour met our expectations. He took the time to understand our interests and preferences, asking if we wanted in-depth history or had a particular fascination with architecture. Jared’s approach of involving us in the design of the tour was fantastic. It made the experience feel personalized and tailored to our specific interests. Knowing that he genuinely cared about making the tour engaging and relevant to us made a big difference. The Gothic Quarter in Barcelona is a treasure trove of history and architectural wonders, and with Jared as our guide, we were able to fully immerse ourselves in its charm. Exploring the narrow streets, ancient buildings, and significant landmarks of the Gothic Quarter was a delight, especially with Jared’s vast knowledge and passion for the area. He shared fascinating historical facts and architectural details, making the tour both educational and entertaining. Jared’s enthusiasm and expertise were evident throughout the tour. He was always available to answer our questions, provide valuable insights, and share captivating stories about the area. His passion for his work shone through, and it made the entire experience truly memorable. I can't recommend the Barcelona's Gothic Quarter walking tour with Jared enough. If you have the opportunity to join him, don't hesitate. You'll be treated to a personalized and captivating journey through Barcelona's history and architecture, guided by someone who genuinely cares about delivering an exceptional experience. Thank you, Jared, for making our tour unforgettable!

Quality of Experience
Private Day Trip to Costa Brava's Coastal Villages
Private Day Trip to Costa Brava's Coastal Villages
Barcelona

We had the pleasure of going on a private day tour to Costa Brava's Medieval Villages, and I can't express enough how amazing the experience was. The history and sights of this region left us in awe, and our guide truly made the past come alive. What truly made this tour exceptional was our guide. Their knowledge and passion for the region were evident at every turn. With a remarkable ability to weave together historical facts, local legends, and anecdotes, they brought the rich tapestry of Costa Brava's past to life. The tour not only showcased the architectural wonders of the medieval villages but also provided insights into the daily life and customs of the people who once inhabited these enchanting places. Walking through the narrow cobblestone streets, exploring the well-preserved buildings, and admiring the ancient churches, it felt as if we had stepped into a different era. I highly recommend this tour to anyone who has the opportunity. A heartfelt thank you to our guide for their expertise, enthusiasm, and the personalized touch they brought to the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Toledo Day Trip and Winery Experience
Toledo Day Trip and Winery Experience
Madrid

We recently took part in the Toledo Day Trip and Winery Experience, and while the overall tour had the potential to be wonderful, the unexpectedly large group size of 27 people diminished the experience. Originally anticipating a small group tour, the crowd and the number of participants greatly exceeded our expectations, making it challenging to fully enjoy the tour. Toledo, with its rich history and fascinating cultural heritage, was undeniably interesting. The ancient city's architecture, narrow streets, and significant landmarks painted a vivid picture of its past. However, the large number of people on the tour made it difficult to hear our guide and fully engage with the information being shared. The crowds created a sense of disconnection, and the opportunity to absorb the historical insights and anecdotes became a struggle. However, it was the winery experience that truly stood out. The knowledgeable hosts at the winery brought the art of Spanish winemaking to life. Their expertise and passion for their craft were evident as they guided us through the vineyards and shared insights into the winemaking process. It was a delightful addition to the tour, offering a unique perspective on Spanish wines and the opportunity to learn about their distinct characteristics.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist:

Our driver (one of us) was excellent. He rep...
Ireland | Jun 9 - Jun 15, 2023

J
Jane B.
Ada, OH | Reviewed on Jun 24, 2023

Our driver (one of us) was excellent. He reports driving in Ireland was intimidating at first but then was ok.

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Jul 06, 2023

Hi Mary

Many thanks for your wonderful review, and travelling with us this year.

We are delighted to hear you had a great time in Ireland.

We are happy to hear that you got comfortable driving on the opposite side of the road during your trip.

We hope to have the chance to welcome you back to our amazing country in the near future.

Kind Regards

Dean

Kind Regards

Dean

Norway Honeymoon
Norway | Jun 12 - Jun 22, 2023

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David M.
Manhattan, NY | Reviewed on Jun 24, 2023
My wife and I recently traveled to Norway for our Honeymoon and had the most incredible experience. We had a rough idea of the type of trip we wanted, but the thought of trying to create an itinerary from scratch in a country we had never been to before was a bit overwhelming. After being put in touch with our local specialist, Christina, and providing our preferences of what we were looking for, we were able to gradually craft a travel plan that suited our needs. From the onset,... Read more

My wife and I recently traveled to Norway for our Honeymoon and had the most incredible experience. We had a rough idea of the type of trip we wanted, but the thought of trying to create an itinerary from scratch in a country we had never been to before was a bit overwhelming. After being put in touch with our local specialist, Christina, and providing our preferences of what we were looking for, we were able to gradually craft a travel plan that suited our needs.

From the onset, communication with Christina was seamless and she provided us with detailed travel plans to review so that we can could provide feedback along the way. Christina was extremely responsive to our questions, and we always felt comfortable reaching out to her for any type of inquiry (even minor ones). Every level of detail was accounted for in the planning of the trip- lodging accommodations, transportation, and activities. On days where we were not sure if we wanted a formal planned activity, Christina would leave plenty of detailed options for us to review and consider.

Additionally, once we arrived in Norway, it was comforting to know that we had Christina as a resource to reach out to in case anything went wrong during our travels.

We had the best time and would definitely use this platform again when planning our next adventure!

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Jun 26, 2023

Thank you for leaving this nice review, David.
It was a pleasure planning this special trip with you and I am so glad you had a great time!
Do not hesitate to reach out again, if you decide to pay another visit to Norway :)

Wishing you and Cindy all the best :)

Oyu was responsive to questions/requests. Ho...
Mongolia | Jun 4 - Jun 17, 2023

I
Isaac T.
Erlanger, KY | Reviewed on Jun 24, 2023
Oyu was responsive to questions/requests.
However there was an add on charge at the last minute
The airport pick up & drop off was well arranged.
Guide Norbull in the western Mongolia section out if Ulgii was excellent. Very creative with problem solving.
As a guide he left a few opportunities too many for things to go wrong. Perhaps needed more manpower. His catering crew & meals were superb.
Nomin our Ulan Bator based guide was “very green”. Multiple examples of being dis interested or...
Read more

Oyu was responsive to questions/requests.
However there was an add on charge at the last minute
The airport pick up & drop off was well arranged.
Guide Norbull in the western Mongolia section out if Ulgii was excellent. Very creative with problem solving.
As a guide he left a few opportunities too many for things to go wrong. Perhaps needed more manpower. His catering crew & meals were superb.
Nomin our Ulan Bator based guide was “very green”. Multiple examples of being dis interested or her lack of application. Extremely poor knowledge of basic information of Mongolia.
Presume that its a tough place to have everything go according to plan with a grp trip. Hence the appreciation of all that we got in western Mongolia.

Local specialist: Oyunerdene Battulga

Fantastic!
Vietnam | May 25 - Jun 3, 2023

Ketesse
Ketesse H.
Australia | Reviewed on Jun 24, 2023
Hien facilitated an excellent trip, exactly what I was after! Nothing was too much trouble. The accommodation was lovely, and the arranged day trips/tours hit all the highlights I had wanted to see. Everything was arranged, which just made it so easy and enjoyable, especially for a relatively short trip in which I wanted to see a lot. Huge shout out to Cuong, who was my guide for several days. Had a fantastic time, and would definitely recommend. Read more

Hien facilitated an excellent trip, exactly what I was after! Nothing was too much trouble. The accommodation was lovely, and the arranged day trips/tours hit all the highlights I had wanted to see. Everything was arranged, which just made it so easy and enjoyable, especially for a relatively short trip in which I wanted to see a lot. Huge shout out to Cuong, who was my guide for several days. Had a fantastic time, and would definitely recommend.

Hotel Reviews
Splendid Star Grand Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mai Chau With Love Homestay
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Luxury Homestay
La Pandora Cruises
Hai Phong
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 25, 2023

Dear Ketesse,
Thank you so much for such a detailed review. We are so glad to know that you has enjoyed your trip to Vietnam and that you are happy with our services. It was our great pleasure to organize and support you on this vacation. Thank you again for trusting our company, and hope to welcome you again in the near future!
Sincerely,
Hien

EXCELLENT TRIP IN CHILE
Chile | Jun 18 - Jun 23, 2023

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ROSITA F.
Australia | Reviewed on Jun 24, 2023
My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process. For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.
My client has written that everything went without a hitch,... Read more

My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process.

For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.

My client has written that everything went without a hitch, the arrangements were superb and Paloma was a fabulous attraction. Staff along the way were great and the day tour was more than satisfactory.

Thank you Ana and Kimkim - I will certainly be back in the future

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Jun 30, 2023

Dear Rosita,
Thank you so much for your kind words!

We are absolutely thrilled to hear that Karyn and Sebastian had a fantastic trip with us in Chile :D

Working with you has been an absolute pleasure, and we are excited to continue collaborating together in creating unforgettable journeys for our passengers!

We genuinely appreciate all your support and collaboration.

Wishing you a wonderful day!

Warm regards,
Ana and the entire Trips South America team

I created my itinerary with Liz Karen for Cus...
Peru | Jun 12 - Jun 21, 2023

RyanandLisa
RyanandLisa M.
Nampa, ID | Reviewed on Jun 24, 2023
I created my itinerary with Liz Karen for Cusco and surrounding areas. The trip turned out better than I imagined. We felt like VIPs and loved it. Communication with Liz Karen was easy and consistent when I was in the US and in Peru.
We had a private shuttle for the 8 of us. We felt extremely safe and they were excellent drivers on some very extremely difficult dirt roads.
Our first and last guide was Manuel Cevallos. He was amazing. He knew his facts and history. He was interesting and...
Read more

I created my itinerary with Liz Karen for Cusco and surrounding areas. The trip turned out better than I imagined. We felt like VIPs and loved it. Communication with Liz Karen was easy and consistent when I was in the US and in Peru.
We had a private shuttle for the 8 of us. We felt extremely safe and they were excellent drivers on some very extremely difficult dirt roads.
Our first and last guide was Manuel Cevallos. He was amazing. He knew his facts and history. He was interesting and kind and really followed our lead on what was important to us.
One guide we had was Luis Eschaz Taipe. He took us mountain biking and to our white water rafting excursions. He also stayed with us at the hotels. He was fun and attentive. He played the guitar and sang for us. He used an excellent camera and took pictures of us on the excursions.
Our guide through Machu Pichu was Extreme Turbulencia. They took good care of us, but we would have preferred Manuel in MP. I don’t want to say anything negative because they were so kind, but the English was difficult and the presentation style did not hold our attention.
Our base hotel Casa San Blas was excellent. I would 100% recommend and stay there again. The staff was so kind kind and helpful. Breakfast was excellent every morning. Extremely clean and the location was excellent.
Our biggest surprise and treat was staying in the Sacred Valley at El Mangal. The food was amazing (two of us with celiac and it was still delicious). A tour of the fruit and cacao farm and making our own drinks from the beans was so interesting and fun. They made us feel so special. We planted a tree and named it “Walter” after our Grandfather. They had a beautiful pool and accommodations were nice.
Using KimKim was extremely expensive, but we did the trip “right” and I have no regrets. We felt extremely safe and well cared for.

Hotel Reviews
Casa San Blas Boutique
Cusco

Perfect hotel. Clean. Kind and helpful staff. Excellent location Delicious breakfast So kind. I’d return and recommend 100%.

Authenticity & Character
Charming and comfortable. We spent a lot of time on the balcony enjoying the stars. The included filtered water was very appreciated.
Location
Central location. We felt extremely safe and let our kids go out to the shops nearby.
Staff
Marcos, JD, and our morning breakfast chef - she was so cute but can’t recall her name / we’re amazingly kind and helpful.
Cleanliness & Comfort
Perfect.
El Albergue Ollantaytambo Boutique Hotel
Cusco

Great location for catching the train. The dining room served good food. I’d stay again.

Authenticity & Character
Loved the flower gardens around the rooms.
Location
Staff
Cleanliness & Comfort
Inti Punku MachuPicchu Hotel & Suites
Machu Picchu, Aguas Calientes

Nice hotel with big rooms. Very convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They were very kind to let us hangout in the lobby and restaurant as we waited for family and shuttle.
El Mangal
Maranura

The best place to stay. You are staying on a farm with a native Peruvian family. They take care of you like you are family. The tour and cocoa activities were so fun. They made our stay special. The food was amazing. The chef cooked excellent dishes that were gf. Two of us have celiac and our dishes were fabulous.

Authenticity & Character
Amazing experience in visiting the farm and eating farm to table.
Location
It’s a hard drive to get to, but worth the experience.
Staff
So so kind.
Cleanliness & Comfort
Nice big rooms.
Activity Reviews
Shared Cooking Classes Ivanna Lescano  (18:00 - 19:30) w/assistance
Shared Cooking Classes Ivanna Lescano (18:00 - 19:30) w/assistance
Cusco

What a great experience. Chef Christine had so much energy and made the class amazing. Two of us have celiac and 4 people didn’t like seafood and I asked for something we could make at home in Idaho. She did it, she gave us a gf dish that my 14 year old could follow the recipe and create again at home. If time allowed we all would have done another class. She also had so much information to share regarding cuisine in Peru.

Quality of Experience
Guides, Drivers and Staff
LizBeth from KimKim came and got us from our hotel and we walked together. That was nice.
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Private Llama trek, Ancestral Weaving & Salt Flats of Maras
Peru

We did not go to the Salt flats. We did the weaving and llama trek. Tour guide Manuel Cevallos was exceptional. It was evident that Manuel had an exceptional reputation there, we were immediately welcomed as his friend. They were kind to us and served us very well in learning about weaving, llamas and alpacas. Roaming the store and looking at all the items in the store was very fun too, and we probably spent too much time in the store, and money.

Quality of Experience
So fun.
Guides, Drivers and Staff
Driver was great. Not easy roads:). Manuel knew his information and his presentation style is excellent.
Transport
Comfortable van.
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

To enter through the sun gate and see Machu Picchu right there was absolutely amazing and something I had waited my whole life to see. It seemed surreal. This was a fantastic experience. The views were amazing, and the challenge was self fulfilling. Don’t miss this 1 day experience. I have two bad knees, used walking sticks and took my time. My 14 year old daughter, who never exercises, ran most of it. The hike is uneven trails and tons of steps. It was hard, but doable at your own pace. One day hiking was plenty.

Quality of Experience
Take your time. Set your own pace and do it!
Food
The regular lunch was fine. The gf lunch was a hard big piece of bread with no deli meat or cheese. It was fun of fruit and snacks so it came out okay.
Guides, Drivers and Staff
Angel from Extreme Turbulence was a great hiker and kept tabs on everyone. We also had another younger guide that brought up the back of the group that was kind. They provided duffle bags which met us at our hotel, otherwise we might have had to hike with our 3 day bag, which wasn’t going to happen.
Transport
Shared Short Inca Trail trek 2/2: Machu Picchu
Shared Short Inca Trail trek 2/2: Machu Picchu
Peru

Bucket list complete! Once you walk through an area you can’t turn around. It’s one direction so don’t rush. Take your time in each area. It was interesting how every tour guide said different things about the same item or use at MP. It was nice to listen as you walked.

Quality of Experience
Just being there with my family. Finally achieving this goal.
Guides, Drivers and Staff
Transport
Private tour to Sacsayhuaman, Cochahuasi & Pisac
Private tour to Sacsayhuaman, Cochahuasi & Pisac
Cusco

Manuel Cevallos has great knowledge about this area too. It was a beautiful day. He brought a personal friend that was a Sharma (?). He did a prayer ceremony and made an offering to the mountains and glaciers. It was a great personal experience and then he did a prayer for each of us with the offering. It was amazing to hear his story of how he became.

Quality of Experience
Guides, Drivers and Staff
Transport
Inca Jungle - Adventure Tour 2/3
Inca Jungle - Adventure Tour 2/3
Santa Teresa

Staying at El Mangal was another highlight of the trip. Amazing experience with being on this plantation/farm/orchard. Stay here!

Quality of Experience
El Mangal is the place to stay. For culture and food and clean lodging. The biking was really fun, but be very comfortable on a bike before you go. The Whitewater water rafting was really great. It is short. You get off and jump from a rock and hike to a waterfall. They are experienced guides. The driving for the Inca Trail is amazing scenery, extremely scary, but the drivers know the road and kept us safe.
Food
El Mangal was amazing cuisine, and the restaurant we stopped at between biking and water rafting was delicious too. The owner of the restaurant wasn’t the nicest guy, but the food was good.
Guides, Drivers and Staff
Luis Echaiz Taipe is a great adventure tour guide. He was very fun and extremely kind and made sure we were all comfortable.
Transport
The roads to the Inca Trail are extremely uneven, scary, bumpy, windy with lots of switchbacks. Have your motion, sickness, medicine at hand.
Private Mystic Experience & Culture Immersion at San Pedro Local Market
Private Mystic Experience & Culture Immersion at San Pedro Local Market
Cusco

This was a private, beautiful barbecue, that we did at a small hotel that sits above the city. It was fabulous. Lizbeth took us there and then we walked home.

Food
The food was amazing. It was an outdoor barbecue and they met are gluten-free needs.
Local specialist: x x

Beautiful and memorable Norway trip
Norway | Jun 16 - Jun 22, 2023

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Mohd Amaluddin Y.
Nigeria | Reviewed on Jun 24, 2023
Krista and Fenne helped us prepare a plan that suits my family. The booking arrangements were flawless despite several changes. Many thanks! Interaction with Julia during the trip was really fast and helpful. It gave us comfort in a new place especially when language is barrier. I really appreciate it. Our stay at Balestrand was memorable. It is a peaceful and extremely beautiful place with sea view, mountain view with still unmelted ice and a small village. The trip to Geiranger by... Read more

Krista and Fenne helped us prepare a plan that suits my family. The booking arrangements were flawless despite several changes. Many thanks!

Interaction with Julia during the trip was really fast and helpful. It gave us comfort in a new place especially when language is barrier. I really appreciate it.

Our stay at Balestrand was memorable. It is a peaceful and extremely beautiful place with sea view, mountain view with still unmelted ice and a small village. The trip to Geiranger by ferry and back by bus was also very memorable. This trip captured the fjords as well as the beautiful road with mountain view. Truly amazing views.

Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jun 26, 2023

Hi Amaluddin!

Thank you for these great words for the whole team! Great to hear that you had an amazing trip to Norway and got to experience the beautiful nature here.

Best wishes from Southern Norway!
Krista

Wonderful trip to Croatia
Croatia | Jun 12 - Jun 21, 2023

Kellen
Kellen G.
Los Angeles, CA | Reviewed on Jun 24, 2023

We had an amazing trip in Croatia thanks to the careful planning and excellent communication from Robi. He took the time to customize our itinerary based on our wishes and made suggestions based on his experience. Each night during our trip, Robi would check in with us (we were driving ourselves) to see how the day went and also provide tips and Google pins for our activities the following day. He is an excellent guide and a genuinely nice person. I would 10/10 recommend him to anyone traveling through Croatia!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 28, 2023

Hi Kellen,
thank you very much for your feedback!
I am glad to hear I was able to design a trip that was a good fit for what you were looking for!
Happy to hear you had a good time in Croatia!
Best
Robi

Luis was incredible!! I highly recommend him...
Spain | Jun 12 - Jun 22, 2023

Jessica
Jessica T.
Pontiac, MI | Reviewed on Jun 23, 2023
Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!! Read more

Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!!

Hotel Reviews
H10 Madison Hotel
Barcelona

The H10 Madison in Barcelona was nice and clean. We appreciated the breakfast being included and the location was convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Sevilla Macarena
Seville

The Exe Sevilla Macarena in Seville was a decent place to stay. The location was a bit out of the center of things, but it was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Barcelona

The tour was well-organized and very professional. The small group setting made it an intimate and enjoyable experience and we got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona

The cooking class was a highlight of our trip. It was super fun and engaging for our two young kids. We learned a lot and it was a great way to experience the local culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tapas & Flamenco night
Tapas & Flamenco night
Seville

Both the city tour and the tapas & flamenco night were fantastic. The private group setting made it feel personal and the tapas tours were especially enjoyable as we got to taste a wide variety of local food.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to Córdoba
Day tour to Córdoba
Seville

The day tour to Córdoba was a great experience. The private group setting allowed us to explore at our own pace and everything was well laid out and straightforward.

Quality of Experience
Guides, Drivers and Staff
Transport
Private city tour
Private city tour
Madrid

The private city tour was well-organized and very informative. We got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 26, 2023

Good morning Jessica,

Thank you for your kind words. We made our best to make the most of your time. Our aim is to have everything well planned so you enjoy the trip and can relax on your holidays. Apparently it worked so we are happy. Please keep us in mind for any future trip to Spain or Portugal. We'll love to help you plan it.

Warm regards,

Luis

Family trip to Australia
Australia | Jun 4 - Jun 16, 2023

M
Maria K.
Atlanta, GA | Reviewed on Jun 23, 2023
The whole process of planning the trip was great. Our planner Brooke took the time to understand our interests and needs and was always open to make changes and adjustments based on our requests. She was very knowledgeable on the areas we travelled to that gave us confidence that what we were choosing was right for us. We travelled to Melbourne, Hobart-Tasmania, Ayers Rock-Uluri, Cairns-Port Douglas, and Sydney. Every single city was unique and amazing. It was definitely an unforgettable... Read more

The whole process of planning the trip was great. Our planner Brooke took the time to understand our interests and needs and was always open to make changes and adjustments based on our requests. She was very knowledgeable on the areas we travelled to that gave us confidence that what we were choosing was right for us. We travelled to Melbourne, Hobart-Tasmania, Ayers Rock-Uluri, Cairns-Port Douglas, and Sydney. Every single city was unique and amazing. It was definitely an unforgettable experience.

Hotel Reviews
Salamanca Inn
Hobart TAS

Similar to the Clarion Suites, this hotel was clean, comfortable, and in a safe location. It was very convenient for our short stay in Hobart.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne

The hotel was comfortable and clean. We didn't spend much time in the hotel as we were out exploring most of the time. This hotel was perfect for our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Woolstore 1888 by Ovolo
Pyrmont

We enjoyed our stay at this hotel. It was clean, comfortable and in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Outback Hotel & Lodge
Yulara

This was a decent hotel for the one night we stayed. We didn't have any major complaints.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Villas Resort
Port Douglas

The resort was great. The accommodations were comfortable and the location was convenient. We appreciated the proximity to the grocery store and the ability to cook our own breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Wildlife Day Trip & Penguin Parade
Phillip Island Wildlife Day Trip & Penguin Parade
Melbourne

This was another highlight. We got to see the penguins and explore the sanctuary.

Quality of Experience
Guides, Drivers and Staff
Transport
Bonorong Wildlife Sanctuary Night Visit
Bonorong Wildlife Sanctuary Night Visit
Hobart

This was one of the most beautiful experiences. Amazing overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Although the blue mountains are beautiful the trip was designed for older people. It was a little boring for our 15 year old. He liked it all but it needs a little something to make it more fun for teens.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

Our tour guide Sarah was fantastic. She was so passionate about what she does that made this day for us unforgettable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This activity was great. We were supposed to get a souvenir at the end but that did not happen. The lights are getting old so they do not shine as bright. The food and service were good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunrise with Breakfast
Uluru Sunrise with Breakfast
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Classic Kuranda - Gold Class
Full Day Classic Kuranda - Gold Class
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise - Window Seat - Vivid Sydney
Sunset Dinner Cruise - Window Seat - Vivid Sydney
Sydney

Vivid Sydney was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Australia
Depart Australia
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Our driver taking us to the airport was so kind. He allowed us to stop at a golf course so our son can get a hat. So kind
Morning City Tour
Morning City Tour
Melbourne

This was a great way to start our trip. We got to see a lot of the city and learn about its history.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Barrier Reef Cruise + Intro Dive (from Hotel)
Full Day Outer Barrier Reef Cruise + Intro Dive (from Hotel)
Port Douglas

We were a little disappointed with this tour. The dive was overrated and the crew was not very welcoming. We also did not have the opportunity to take photos underwater.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jun 25, 2023

Thank you so much for your lovely review. Brooke and I are so thrilled that you enjoyed your trip!

Mother/daughter trip we cherish forever!
Italy | Jun 8 - Jun 21, 2023

Erin
Erin J.
Okolona, KY | Reviewed on Jun 23, 2023
From the beginning of our planning all the way until the very end of our trip, Irene and the whole kimkim team, including Travel12 in Greece, were absolutely wonderful. Irene took care and was very responsive during the planning process to make sure our trip was exactly what we wanted... and it was! She thought of everything and covered every little detail to ensure our holiday was safe and stress free. My daughter and I packed a lot into our 2 week trip in Italy and Greece. Irene made sure... Read more

From the beginning of our planning all the way until the very end of our trip, Irene and the whole kimkim team, including Travel12 in Greece, were absolutely wonderful. Irene took care and was very responsive during the planning process to make sure our trip was exactly what we wanted... and it was! She thought of everything and covered every little detail to ensure our holiday was safe and stress free. My daughter and I packed a lot into our 2 week trip in Italy and Greece. Irene made sure we saw and did everything we could without being overwhelmed or exhausted. Our itinerary was the perfect balance of planned/scheduled tours and time to explore on our own. I appreciated how the team would check in with us from time to time. The couple of times I had questions, they responded within minutes and made certain my question was answered fully. We had an especially incredible day in Naples - exploring Pompeii and Vesuvius - thanks to our very fun driver, Mauro, and the absolute best guide to walk through Pompeii, Fabio!

Hotel Reviews
Ippokampos Beachfront Hotel
Naxos

Beautiful view, crisp and clean room and bed, wonderful service and food! Reception was very friendly and helpful.

Authenticity & Character
Location
Gorgeous view of the beach and sea.
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

Very sweet boutique hotel a short walk away from the busy, louder center of Athens. This was a perfect location for what my daughter and I were looking for... close to all the action, but not too close. Staff was very friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Gorgeous view - clean and spacious room - responsive, cheerful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 09, 2023

My dear Erin!
I am so happy to hear that you had a trip you will cherish for ever!!!
Thank you so much for your warm words for our team and me and I appreciate your detailed feedback that I will convey to everyone!!!
I am grateful to have worked for your trip and have had the opportunity to share with you some of our beloved locations and experiences in Italy and Greece and I really hope that I will have the pleasure to introduce you to more of them in the future!!
Wishing you all the best and safe travels!
Irene

Can't go wrong with Liz
Peru | Jun 8 - Jun 17, 2023

S
Sam R.
Boston, MA | Reviewed on Jun 23, 2023
Liz Karen is responsive and trustworthy. Everything on my itinerary happened without issue and I was eternally grateful. I have limited Spanish and was traveling solo so using a booking agent to schedule rides and flights, plus excursions and rooms was most helpful. I can't recommend Andean Travel Experience enough. They followed through on everything they promised. Read more

Liz Karen is responsive and trustworthy. Everything on my itinerary happened without issue and I was eternally grateful. I have limited Spanish and was traveling solo so using a booking agent to schedule rides and flights, plus excursions and rooms was most helpful. I can't recommend Andean Travel Experience enough. They followed through on everything they promised.

Hotel Review
Casa Las Flores "Familia Chocolate" Local Rural Homestay

Family is kind, amenities are good, food was tasty, and the excursion was fun

Authenticity & Character
Very Authentic
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 27, 2023

Hi Sam,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. All te team is happy to know you had a great time here!
Please take care!
Kind regards.
Liz.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.