Kimkim Trip Reviews

4.8
Based on 16,004 ratings
Read 16,004 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Luis was incredible!! I highly recommend him...
Spain | Jun 12 - Jun 22, 2023

Jessica
Jessica T.
Pontiac, MI | Reviewed on Jun 23, 2023
Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!! Read more

Luis was incredible!! I highly recommend him and KimKim. Our trip was extremely well planned. We hit all the major sites and had great tours and hotels. I would definitely work with him again on a future trip!!

Hotel Reviews
H10 Madison Hotel
Barcelona

The H10 Madison in Barcelona was nice and clean. We appreciated the breakfast being included and the location was convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Sevilla Macarena
Seville

The Exe Sevilla Macarena in Seville was a decent place to stay. The location was a bit out of the center of things, but it was clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell) - GROUP
Barcelona

The tour was well-organized and very professional. The small group setting made it an intimate and enjoyable experience and we got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona

The cooking class was a highlight of our trip. It was super fun and engaging for our two young kids. We learned a lot and it was a great way to experience the local culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tapas & Flamenco night
Tapas & Flamenco night
Seville

Both the city tour and the tapas & flamenco night were fantastic. The private group setting made it feel personal and the tapas tours were especially enjoyable as we got to taste a wide variety of local food.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to Córdoba
Day tour to Córdoba
Seville

The day tour to Córdoba was a great experience. The private group setting allowed us to explore at our own pace and everything was well laid out and straightforward.

Quality of Experience
Guides, Drivers and Staff
Transport
Private city tour
Private city tour
Madrid

The private city tour was well-organized and very informative. We got to see all the main spots in the city without feeling rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 26, 2023

Good morning Jessica,

Thank you for your kind words. We made our best to make the most of your time. Our aim is to have everything well planned so you enjoy the trip and can relax on your holidays. Apparently it worked so we are happy. Please keep us in mind for any future trip to Spain or Portugal. We'll love to help you plan it.

Warm regards,

Luis

Family trip to Australia
Australia | Jun 4 - Jun 16, 2023

M
Maria K.
Atlanta, GA | Reviewed on Jun 23, 2023
The whole process of planning the trip was great. Our planner Brooke took the time to understand our interests and needs and was always open to make changes and adjustments based on our requests. She was very knowledgeable on the areas we travelled to that gave us confidence that what we were choosing was right for us. We travelled to Melbourne, Hobart-Tasmania, Ayers Rock-Uluri, Cairns-Port Douglas, and Sydney. Every single city was unique and amazing. It was definitely an unforgettable... Read more

The whole process of planning the trip was great. Our planner Brooke took the time to understand our interests and needs and was always open to make changes and adjustments based on our requests. She was very knowledgeable on the areas we travelled to that gave us confidence that what we were choosing was right for us. We travelled to Melbourne, Hobart-Tasmania, Ayers Rock-Uluri, Cairns-Port Douglas, and Sydney. Every single city was unique and amazing. It was definitely an unforgettable experience.

Hotel Reviews
Salamanca Inn
Hobart TAS

Similar to the Clarion Suites, this hotel was clean, comfortable, and in a safe location. It was very convenient for our short stay in Hobart.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne

The hotel was comfortable and clean. We didn't spend much time in the hotel as we were out exploring most of the time. This hotel was perfect for our needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Woolstore 1888 by Ovolo
Pyrmont

We enjoyed our stay at this hotel. It was clean, comfortable and in a good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Outback Hotel & Lodge
Yulara

This was a decent hotel for the one night we stayed. We didn't have any major complaints.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Villas Resort
Port Douglas

The resort was great. The accommodations were comfortable and the location was convenient. We appreciated the proximity to the grocery store and the ability to cook our own breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Wildlife Day Trip & Penguin Parade
Phillip Island Wildlife Day Trip & Penguin Parade
Melbourne

This was another highlight. We got to see the penguins and explore the sanctuary.

Quality of Experience
Guides, Drivers and Staff
Transport
Bonorong Wildlife Sanctuary Night Visit
Bonorong Wildlife Sanctuary Night Visit
Hobart

This was one of the most beautiful experiences. Amazing overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

Although the blue mountains are beautiful the trip was designed for older people. It was a little boring for our 15 year old. He liked it all but it needs a little something to make it more fun for teens.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

Our tour guide Sarah was fantastic. She was so passionate about what she does that made this day for us unforgettable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This activity was great. We were supposed to get a souvenir at the end but that did not happen. The lights are getting old so they do not shine as bright. The food and service were good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uluru Sunrise with Breakfast
Uluru Sunrise with Breakfast
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Port Douglas
Welcome to Port Douglas
Port Douglas
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Classic Kuranda - Gold Class
Full Day Classic Kuranda - Gold Class
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Dinner Cruise - Window Seat - Vivid Sydney
Sunset Dinner Cruise - Window Seat - Vivid Sydney
Sydney

Vivid Sydney was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Australia
Depart Australia
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Our driver taking us to the airport was so kind. He allowed us to stop at a golf course so our son can get a hat. So kind
Morning City Tour
Morning City Tour
Melbourne

This was a great way to start our trip. We got to see a lot of the city and learn about its history.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Barrier Reef Cruise + Intro Dive (from Hotel)
Full Day Outer Barrier Reef Cruise + Intro Dive (from Hotel)
Port Douglas

We were a little disappointed with this tour. The dive was overrated and the crew was not very welcoming. We also did not have the opportunity to take photos underwater.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jun 25, 2023

Thank you so much for your lovely review. Brooke and I are so thrilled that you enjoyed your trip!

Mother/daughter trip we cherish forever!
Italy | Jun 8 - Jun 21, 2023

Erin
Erin J.
Okolona, KY | Reviewed on Jun 23, 2023
From the beginning of our planning all the way until the very end of our trip, Irene and the whole kimkim team, including Travel12 in Greece, were absolutely wonderful. Irene took care and was very responsive during the planning process to make sure our trip was exactly what we wanted... and it was! She thought of everything and covered every little detail to ensure our holiday was safe and stress free. My daughter and I packed a lot into our 2 week trip in Italy and Greece. Irene made sure... Read more

From the beginning of our planning all the way until the very end of our trip, Irene and the whole kimkim team, including Travel12 in Greece, were absolutely wonderful. Irene took care and was very responsive during the planning process to make sure our trip was exactly what we wanted... and it was! She thought of everything and covered every little detail to ensure our holiday was safe and stress free. My daughter and I packed a lot into our 2 week trip in Italy and Greece. Irene made sure we saw and did everything we could without being overwhelmed or exhausted. Our itinerary was the perfect balance of planned/scheduled tours and time to explore on our own. I appreciated how the team would check in with us from time to time. The couple of times I had questions, they responded within minutes and made certain my question was answered fully. We had an especially incredible day in Naples - exploring Pompeii and Vesuvius - thanks to our very fun driver, Mauro, and the absolute best guide to walk through Pompeii, Fabio!

Hotel Reviews
Ippokampos Beachfront Hotel
Naxos

Beautiful view, crisp and clean room and bed, wonderful service and food! Reception was very friendly and helpful.

Authenticity & Character
Location
Gorgeous view of the beach and sea.
Staff
Cleanliness & Comfort
Sweet Home Hotel
Athens

Very sweet boutique hotel a short walk away from the busy, louder center of Athens. This was a perfect location for what my daughter and I were looking for... close to all the action, but not too close. Staff was very friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abelonas Retreat Sunset & Sunrise Lodgings
Santorini

Gorgeous view - clean and spacious room - responsive, cheerful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 09, 2023

My dear Erin!
I am so happy to hear that you had a trip you will cherish for ever!!!
Thank you so much for your warm words for our team and me and I appreciate your detailed feedback that I will convey to everyone!!!
I am grateful to have worked for your trip and have had the opportunity to share with you some of our beloved locations and experiences in Italy and Greece and I really hope that I will have the pleasure to introduce you to more of them in the future!!
Wishing you all the best and safe travels!
Irene

Can't go wrong with Liz
Peru | Jun 8 - Jun 17, 2023

S
Sam R.
Boston, MA | Reviewed on Jun 23, 2023
Liz Karen is responsive and trustworthy. Everything on my itinerary happened without issue and I was eternally grateful. I have limited Spanish and was traveling solo so using a booking agent to schedule rides and flights, plus excursions and rooms was most helpful. I can't recommend Andean Travel Experience enough. They followed through on everything they promised. Read more

Liz Karen is responsive and trustworthy. Everything on my itinerary happened without issue and I was eternally grateful. I have limited Spanish and was traveling solo so using a booking agent to schedule rides and flights, plus excursions and rooms was most helpful. I can't recommend Andean Travel Experience enough. They followed through on everything they promised.

Hotel Review
Casa Las Flores "Familia Chocolate" Local Rural Homestay

Family is kind, amenities are good, food was tasty, and the excursion was fun

Authenticity & Character
Very Authentic
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jun 27, 2023

Hi Sam,
Thanks for taking the time to leave such a great review!
It was a pleasure to be part of your experience in Peru. All te team is happy to know you had a great time here!
Please take care!
Kind regards.
Liz.

Memorable trip to Panama
Panama | Jun 7 - Jun 17, 2023

Rebecca
Rebecca G.
Boulder, CO | Reviewed on Jun 23, 2023
We traveled to Panama in June as a family with our teenage daughter and had an amazing experience. We spent 2-3 days in the Panama City, and especially loved staying in Casco Viejo (Old Town), where we could sit on the square, wander and view the old city and history, and enjoy great coffee including Gesha coffee. Our favorite 2-3 days was Valle de Anton, a quaint town, beautiful scenery, and walking to waterfalls; also great bakery and batida (smoothies). Our third stop was staying 2-3... Read more

We traveled to Panama in June as a family with our teenage daughter and had an amazing experience. We spent 2-3 days in the Panama City, and especially loved staying in Casco Viejo (Old Town), where we could sit on the square, wander and view the old city and history, and enjoy great coffee including Gesha coffee. Our favorite 2-3 days was Valle de Anton, a quaint town, beautiful scenery, and walking to waterfalls; also great bakery and batida (smoothies). Our third stop was staying 2-3 days the Pearl Islands, where we enjoyed the warm Pacific and very mellow beach days in a quiet setting. All of the this was set up via Kimkim. They made it so easy, and everyone we worked with was personable and professional. We especially loved our in country driver, Julio, and our guide for the days in Panama City, Victoria. On our last day, we visited an indigenous community via dug out canoe, and all of us, including Julio and Victoria swam in the waterfall pools in the National Park. I am so impressed with Panama and its mix of cosmopolitan city, relaxed and laid back environment. safe and easy travel, and friendly and easy to interact with people. Zulmy helped us to design our trip, and she and I went back and forth on ideas to come up with our final itinerary. We were traveling in the rainy season, and she had great tips for us so that we could work best with the weather and also have great sites and not spend all our time in transit. She was even open to helping us book a hotel which I found and wanted to stay at in Casco Viejo. This is our 2nd trip with Kimkim, the first was 3 weeks in Scotland. We will be back. It's a great model and everything was custom, easy, and personal.

Hotel Reviews
Central Hotel Panama
Panama City

This was the perfect landing spot and place to make our home base in Panama City. We chose it for its location in Casco Viejo on a square and with a pool and multiple restaurants. As we arrived, we realized that it was even better than we expected. The rooms and the lobby are gorgeous. All of the restaurants are excellent, and we ate at little tables on the town square the first night. Every evening has 2-3 forms of live music depending on where you are in the hotel. The rooftop pool has the most gorgeous evening view of the Panama City skyline and it was lovely to have a pool. I even used their gym 3-4 times during our stay, and it was well appointed, spacious, and perfect for a quick exercise. The desk staff helped us and went above and beyond many times. For example, they helped my husband get a pair of linen pants hemmed at a local tailor, as he needed some better tropical clothes. Well appointed, excellent professional staff, you will not be disappointed.

Authenticity & Character
Location
You will love Casco Viejo. Picturesque from moment you leave hotel.
Staff
All went above and beyond. There is a lot of support at this hotel.
Cleanliness & Comfort
Lovely lobby. A/C works great. Well appointed rooms.
The Golden Frog Inn
El Valle de Antón

Golden Frog is an oasis in El Valle de Anton. It was even better than we hoped. There is a view from every room looking out over incredibly peaceful hills and tropical landscape. The pool and grounds are excellent and lovely to spend time in. We swam every day. They also have a lovely terrace patio restaurant and a smaller indoor coffee and bar area where you take your breakfast or have dinner. We were lucky enough to have an outside dinner on a Saturday night where there was a 3 person band playing in the midst of dinner, and it was so perfect, lively, and enjoyable. The staff go above and beyond and you are very well supported. We found it walking distance to the town and we loved the countryside walk into town. There is so much to do in the area! This is such an oasis and peaceful setting. We were sad to leave.

Authenticity & Character
You are nestled in the tropical hills
Location
Gorgeous scenery, country like setting, easy walk to town
Staff
Very well supported, everyone excellent
Cleanliness & Comfort
The rooms were excellent, views to die for, the bathroom, showers, and A/C were all great!
Activity Reviews
Discovering Panama City: Free Day
Discovering Panama City: Free Day
Panama City

We loved walking around Panama City. We went to the Biomuseo which I highly recommend. There are also so many other things to see and do. Take some free time.

City Tour - Casco Viejo & Panama Canal
City Tour - Casco Viejo & Panama Canal
Panama City

This was fascinating and well worth the trip. I was pleasantly surprised how interesting this was. Our local guide also did a great job of making sure we knew how to navigate the entry and viewing areas. Its worth the visit.

Encounter with an indigenous community, Embera
Encounter with an indigenous community, Embera
Panama City

Really meaningful and special day. We went up the river in a dug out canoe, visited a waterfall, and then visited an Embera community. We were all part of a big community in this experience, which was neat, as it did not feel like being distanced from the community who was hosting us. Victoria our local guide and Julio our local driver were also well known by the main Embera people who hosted us and so we felt very welcome. It was beautiful and neat to be in the National Park setting via boat. We loved the lunch at the community and enjoyed seeing the traditions and crafts.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Zulmy Revette
Zulmy
Zulmy Revette
Local specialist in Panama | Replied on Jul 04, 2023

Hi Rebecca, I really appreciate your trip review! It was a pleasure working with you!

The guide who led us through Athens/flavors o...
Greece | Jun 8 - Jun 13, 2023

T
Thomas W.
Tucson, AZ | Reviewed on Jun 23, 2023
The guide who led us through Athens/flavors of Agira was one of my favorites, very knowledgeable, great sense of humor. Can’t remember her name but she had a phd and worked on archaeology sites. It was great having Eleni with us for some of our excursions; definitely would enlist her services for future trips. We all loved her energy and passion. The family owned vinegar business was also a great trip; food was great , service was great and the location was awesome. The voyage to... Read more

The guide who led us through Athens/flavors of Agira was one of my favorites, very knowledgeable, great sense of humor. Can’t remember her name but she had a phd and worked on archaeology sites.

It was great having Eleni with us for some of our excursions; definitely would enlist her services for future trips. We all loved her energy and passion.

The family owned vinegar business was also a great trip; food was great , service was great and the location was awesome.

The voyage to the Greek islands was also fantastic. I highly recommend groups upgrade to VIP level on the boat.

The dinner at the fish market by Poseidon temple was underwhelming.

Hotel Review
Acropolis Hill Hotel
Athens

Great location and loved the rooftop balcony. Our bathroom was a bit tight but room was fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Custom Agora & Flavors Tour for Linda & Friends
Custom Agora & Flavors Tour for Linda & Friends
Athens

Our guide made this excursion one of my favorites.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 23, 2023

Thank you so much for your feedback Thomas!
I am looking forward to hosting you again in Greece or Italy!
Eleni

Everything went like clock work. Transporters...
Greece | Jun 17 - Jun 22, 2023

M
Mary Kay H.
Oak Island, NC | Reviewed on Jun 23, 2023
Everything went like clock work. Transporters were on time and friendly. The guides were knowledgeable and enthusiastic. We saw a nice variety of the islands with time to explore on our own as well. The accommodations were lovely and strategically located so most everything was within walking distance. Thanos was great and encouraging. Could not be more pleased. Read more

Everything went like clock work. Transporters were on time and friendly. The guides were knowledgeable and enthusiastic. We saw a nice variety of the islands with time to explore on our own as well. The accommodations were lovely and strategically located so most everything was within walking distance.

Thanos was great and encouraging. Could not be more pleased.

Hotel Review
Amelot Art Suites
Santorini

This hotel was a little hard to find even for our driver but the staff was so helpful to come up and help us with our luggage and get us settled that we loved it. The room was lovely and view from the balcony couldn’t be beat plus the added view from our personal outdoor hot tub was wonderful. Breakfast was served to your room each morning as you selected from a menu the night before. Highly recommend!

Authenticity & Character
Location
The location was perfect for shopping and restaurants. The area was fun to explore.
Staff
The staff were so helpful and friendly making sure we had restaurant recommendations and directions.
Cleanliness & Comfort
Everything was beautifully decorated and clean.
Activity Reviews
Naxian Cooking Lessons
Naxian Cooking Lessons
Naxos

We so enjoyed the family that taught the cooking class and it was hands on which both my husband and I enjoyed. We were able visit their farm where they grow everything for their restaurant while our dishes cooked. Afterwards we returned to enjoy a fabulous lunch.

Quality of Experience
Guides, Drivers and Staff
Our guide was the best! He was very knowledgeable and personable which makes the experience so much better.
Transport
Very patient!
Naxos Day Cruise
Naxos Day Cruise
Naxos

They were very nice and it was fun to be out on a catamaran for the day with a large group. They had nice snacks and drinks after each stop to swim.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food & Wine bike tour
Food & Wine bike tour
Santorini

We rode wood E bikes with the nicest guide and toured a section of Santorini that was close to the beaches. It was mainly up hill going out which the e-bikes helped and down hill returning. We visited a village, hiked, had lunch, walked on the black beach, toured the tomato paste manufacturing museum and biked. If we come back we would like to explore this area more fully.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable and personable. You couldn’t help but love him.
Transport
Local specialist: Thanos Nikopoulos

Amazing Greece~
Greece | Jun 8 - Jun 21, 2023

Meredith
Meredith M.
Overland Park, KS | Reviewed on Jun 23, 2023
Christos and his team did an amazing job of planning a great trip to see the highlights in Greece for our family. We especially loved the personal tour guides, which helped keep our kids engaged in educational tours. Zakia in particular was exceptional on the Acropolis and Agora tour in Greece. The lodging choices were outstanding as well. The only thing we would have changed is having a driver meet us at Paros to take us to a beach that was away from the busy port area and more... Read more

Christos and his team did an amazing job of planning a great trip to see the highlights in Greece for our family. We especially loved the personal tour guides, which helped keep our kids engaged in educational tours. Zakia in particular was exceptional on the Acropolis and Agora tour in Greece. The lodging choices were outstanding as well. The only thing we would have changed is having a driver meet us at Paros to take us to a beach that was away from the busy port area and more relaxing.

Thanks for making the planning and execution so seamless for our family. We will be back to Kim Kim and their great local travel experts.

Hotel Reviews
Four Streets Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fedriades Hotel Delphi
Delphi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lagos Mare
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kastro Suites Santorini
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Avra Hotel
Rafina, Attica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Acropolis & Agora Mythology Tour
Private Acropolis & Agora Mythology Tour
Athens

Zakia was an amazing guide and kept the kids engaged. A super educational experience that was fun at the same times.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Christos Mylonas
Christos
Christos Mylonas
Local specialist in Athens | Replied on Jun 23, 2023

Dear Meredith
Thank you very much for your review and the useful details you shared with us.
We are all very glad that you have a great time during your holidays in Greece.
Greetings from all the team.
Best wishes
Christos

Trang was fantastic to deal with from the sta...
Vietnam | Jun 8 - Jun 22, 2023

D
David M.
Australia | Reviewed on Jun 23, 2023
Trang was fantastic to deal with from the start she was informative and extremely knowledgeable
From being picked up from my Hanoi hotel to start my northern adventure .My driver Tu and guide Hoang treated me as a new friend.The trip to Sapa ,Bac ha,Mu Canchai,Nghialo,Mai Chau ,Pu Luong,Ninh Binh,Haiphong finishing with a night on a La Casta Regal cruise on lan ha bay went smoothly.Hoangs ability to answer all my questions and to inspire me to trek on a daily basis.At the end of each trek...
Read more

Trang was fantastic to deal with from the start she was informative and extremely knowledgeable
From being picked up from my Hanoi hotel to start my northern adventure .My driver Tu and guide Hoang treated me as a new friend.The trip to Sapa ,Bac ha,Mu Canchai,Nghialo,Mai Chau ,Pu Luong,Ninh Binh,Haiphong finishing with a night on a La Casta Regal cruise on lan ha bay went smoothly.Hoangs ability to answer all my questions and to inspire me to trek on a daily basis.At the end of each trek our ever reliable driver Tu would be waiting for us.
I particularly loved the homestays.The welcome from the whole family and sharing our evening meal together was a wonderful experience. So many highlights Bac Ha horse races and market,Mu Can Chai birthday celebrations and walking in Ninh Binh to name a few.
Trang also contacted me while on the trip to make sure I was enjoying myself
That’s service for you
I can’t thank Trang,Hoang,Tu and Kimkim for my making my trip so special

Hotel Reviews
Sapa Relax Hotel & Spa
Lao Cai

Great location Views were spectacular Breakfast okay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ngan Nga Bac Ha Hotel
Bac Ha

I think the pork dish we had for dinner was the best thing I ate on my whole trip I loved this place It has a really narrow staircase,little steps but so much character I stayed in a room overlooking the street

Authenticity & Character
Style of hotel
Location
Really central to local market
Staff
Happy to carry luggage ,incredibly friendly
Cleanliness & Comfort
Very local style hotel but really clean
Homestay Mr Don

The family was so welcoming We shared an amazing meal together including a birthday cake Watching buffalo walking through the lanes nearby was a highlight for me People fishing and working in the rice fields

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Homestay Mr. Binh

This homestays is fantastic The dormitory area was beautiful wood We shared another delicious meal together

Authenticity & Character
Cleanliness and delicious food
Location
In a quiet area
Staff
His mother in law was so friendly a real character
Cleanliness & Comfort
Toilets and bathroom area spotless
Mai Chau Homestay

Loved the view across the rice fields A lot of construction on site so we’re a bit disorganised Watching a man and his son crabbing in the rain was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sitting on your verandah area was pretty special
Pu Luong Home

The swimming pool was incredible Food was just okay Very limited breakfast choices

Authenticity & Character
The way it sits on the side of a hill surrounded by rice terraces
Location
Bit of a walk down from the main road also lots of steps
Staff
Very young,inexperienced group who did their best
Cleanliness & Comfort
Tam Coc Ricefield Resort
Ninh Binh

Hotel a little bit out of the way from the action Swimming pool good but very hot area The staff were great and couldn’t do enough for you

Authenticity & Character
Goats walking past was pretty special
Location
Staff
Hotel manager and head waitress were really great to deal with
Cleanliness & Comfort
A little bit understaffed so delays in room cleaning
The Opera Hai Phong Hotel

Basic hotel located in a great location Not all rooms equal I changed because no aircon and got a great view No breakfast facilities

Authenticity & Character
Location
In a really interesting area for walking around
Staff
Cleanliness & Comfort
La Casta Cruise

Room was fantastic Lying on your bed looking at the changing landscape was spectacular

Authenticity & Character
Location
Really special
Staff
All the staff were fantastic but Rose and Lucky made the cruise happy Their ability to organise everyone and events be such fun So talented
Cleanliness & Comfort
Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Jun 27, 2023

Hi David,

Thank you much for your review and I’m so glad to be your local journey planner to have this chance to host your trip. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Everything taken care of
Costa Rica | Jun 8 - Jun 15, 2023

Elise
Elise S.
Duarte, CA | Reviewed on Jun 23, 2023
First time working with kimkim and I loved it! Yuliana was my local specialist in Costa Rica who worked on all the details of my itinerary until I was happy with it. Answered all of my questions and concerns immediately. She booked the hotels, transportation and excursions and supplied me with confirmation numbers and all the specific details I needed so I didn’t worry about anything during the trip. The drivers were punctual, helpful and friendly, with A/C and clean vehicles. Hotels were... Read more

First time working with kimkim and I loved it! Yuliana was my local specialist in Costa Rica who worked on all the details of my itinerary until I was happy with it. Answered all of my questions and concerns immediately. She booked the hotels, transportation and excursions and supplied me with confirmation numbers and all the specific details I needed so I didn’t worry about anything during the trip. The drivers were punctual, helpful and friendly, with A/C and clean vehicles. Hotels were great and we had the best time on all the activities/excursions. Definitely recommend.

Hotel Review
Arenal Manoa & Hot Springs
Fortuna

Our family of four really enjoyed our stay here. Clean and spacious room with strong A/C and amazing view of the volcano. 2 main pools were really nice, although not as numerous as other nearby hotels, as only one pool was hot spring. Breakfast is amazing, we also ate lunch/dinner poolside and in the restaurant which has breathtaking views. Depending on your room location, you need to be prepared to walk a bit or call for shuttle service around the property.

Authenticity & Character
Beautiful property, rooms are spread out
Location
Staff
Cleanliness & Comfort
Comfortable mattresses!
Activity Review
Night Excursion at the Wildlife Refuge in Monteverde
Night Excursion at the Wildlife Refuge in Monteverde
Monteverde

We did this tour in the rain but it still turned out great! We didn’t have flashlights so the guide provided us with some. A bit scary walking into the forest in the dark but we had our trusty guide who led the way and found us some amazing wildlife.

Quality of Experience
Saw things we never thought we’d see!
Guides, Drivers and Staff
Drivers arrived on time.
Transport
Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jun 26, 2023

Hi Elise,
I hope you are well.
Thanks for you take your time and leave us this nice review.
It is great to know you had a good time here, that you enjoy the hotels, and the activities.
I hope you could visit Costa Rica in the future and could explore other destinations here.
We will be more than glad to assist you. :)
Kind regards,
Yuliana

A long-dreamed of trip to the Galápagos comes true thanks to Alvaro and KimKim
Galapagos Islands | Jun 11 - Jun 22, 2023

Dina
Dina M.
San Fernando, CA | Reviewed on Jun 23, 2023
We decided in February to plan a family trip to the Galápagos Islands in June. I was overwhelmed by the prospect of researching such a trip, and turned to KimKim for help. Alvaro reached out to me in less than 24 hours with a jam-packed itinerary that was very insightful. He notes from the questionnaire that we were traveling with 2 teenagers, and intuitively booked us 2 rooms at all our hotels to ensure some space and privacy. He met with us via zoom to go over the itinerary, and we tweaked... Read more

We decided in February to plan a family trip to the Galápagos Islands in June. I was overwhelmed by the prospect of researching such a trip, and turned to KimKim for help. Alvaro reached out to me in less than 24 hours with a jam-packed itinerary that was very insightful. He notes from the questionnaire that we were traveling with 2 teenagers, and intuitively booked us 2 rooms at all our hotels to ensure some space and privacy. He met with us via zoom to go over the itinerary, and we tweaked it accordingly. We had a wonderful trip! Alvaro was VERY quick to respond with an informative answer to any message I sent during our travels. The local guides that we encountered were a wealth of information, and took great care of us. Toward the end of our trip, my husband had a 24 hour stomach illness, and electrolytes and over-the-counter remedies were delivered to the hotel for him, initiated and arranged by the local guides. I will happily use KimKim again, and refer them to all my friends.

Hotel Review
EB Hotel by Eurobuilding Quito
Quito

Very comfortable, and the staff was incredibly accommodating. Breakfast had a wide variety of offerings.

Activity Review
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands

Without question, this was a highlight of our entire Galapagos trip. Every type of marine life and bird we hoped to see, we found up close. Our guide, Darwin, took photos and videos of everything and everyone, and graciously transferred them to everyone’s phone. We swam with so many sea turtles, sharks, rays, penguins. We found an octopus, a sea horse, and learned about the blue-footed boobies and penguins. It was a truly memorable day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jun 26, 2023
Dear Dina! I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to...
Read more

Dear Dina!

I couldn't be happier to read about your amazing experience! It's fantastic to hear that we were able to take the overwhelming task of planning your family trip to the Galápagos Islands off your hands and provide you with an insightful itinerary.
We're thrilled that almost everything went above and beyond to ensure your family's comfort by booking two rooms at all the hotels. Having some space and privacy is essential, especially when traveling with teenagers. I always like to pay close attention to your questionnaire and tailored the arrangements accordingly.
It's heartwarming to hear that you had a wonderful trip. We are always ensuring the importance of quick and informative communication, especially during travels, and we're glad Alvaro delivered on that front.
I will convey to all of my local guides your big shout-out too! I am so happy that their wealth of information and exceptional care made your trip even more memorable.
I am sorry about your husband's stomach illness, but so relieved that the local guides swiftly took action and arranged for the necessary remedies to be delivered to your hotel. Their promptness and thoughtfulness speak volumes about the quality of service we strive to provide.
Thank you so much for choosing KimKim! I genuinely appreciate your recommendation and look forward to planning with you any future travel plans. Should your friends need travel assistance, I will be more than happy to help them too. I am here to make your travel dreams come true!
Wishing you many more incredible adventures!

Warm hugs from your local friend!
Alvaro

Don't worry, leave it to Gummi
Iceland | Jun 11 - Jun 22, 2023

Nadia
Nadia E.
the Palestinian Territories | Reviewed on Jun 23, 2023
Gummi was great at following up on every detail, even the smallest.
It is impossible to say that there is one place more memorable than another, the whole trip and all the places we have been to, were amazingly beautiful, emotionally satisfying and memorable. From the wows of children's waterfall, to the Lava Cave or the gayzir and Glacier all very planned with such care.
We have also liked the different experience of the lagoons. From quite and not so touristy to singing and full of...
Read more

Gummi was great at following up on every detail, even the smallest.
It is impossible to say that there is one place more memorable than another, the whole trip and all the places we have been to, were amazingly beautiful, emotionally satisfying and memorable. From the wows of children's waterfall, to the Lava Cave or the gayzir and Glacier all very planned with such care.
We have also liked the different experience of the lagoons. From quite and not so touristy to singing and full of tourists.
The restaurants recommended, especially those with special recommendations from Gummi , were amazing.
Thanks so much for your efforts to make this trip one of the best in our lives. 😊❤️👍

Hotel Reviews
Hotel Hjardarbol
Ölfus

The breakfast wasn't good at all, the dining room smelled badly, we couldn't even finish the coffee.

Authenticity & Character
Location
The directions on Google maps showed to the first sign of the hotel, and then we had to look for directions on the road.
Staff
No interaction at all
Cleanliness & Comfort
The bathroom door didn't close and open with ease, my son and I had to do that together whenever one of us had to use the bathroom.
Gistihúsið - Lake Hotel Egilsstadir
Egilsstöðum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Núpar
Kálfafell
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The breakfast was superb. The staff very helpful
Activity Reviews
FlyOver Iceland
FlyOver Iceland
Reykjavík
Whales of Iceland
Whales of Iceland
Reykjavík
Quality of Experience
Guides, Drivers and Staff
Transport
Into the Glacier
Into the Glacier
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Krauma Spa
Krauma Spa
Iceland
 Puffin Tour Grundarfjörður
Puffin Tour Grundarfjörður
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Glaumbær Farm and Turf Houses
Glaumbær Farm and Turf Houses
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Skógarböðin - Forest Lagoon
Skógarböðin - Forest Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Jökulsárlón Glacier Lagoon Boat Tour
Jökulsárlón Glacier Lagoon Boat Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Tour
Lava Tunnel Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jun 23, 2023

Thank you for the kind words Nadia. I am so happy that you and your son had such a quality time on Iceland.
Thanks for the honest review of Hjarðarból too. You are our first customer that stays there and I see you will be the last one too. It seems that they are not up to the standards that we pride our selves of providing.

But I am happy to see that everything else was, we always aim to not just create a good trip for our customers, but the trip of a lifetime.

All the best, hopefully we'll see you again in Iceland!

Overall amazing trip planned by Randall.
Costa Rica | Jun 10 - Jun 22, 2023

Meera
Meera G.
Melrose, NY | Reviewed on Jun 23, 2023
Overall amazing trip planned by Randall. Would highly recommend. All the transports were almost flawless. My son even lost his suitcase at a restop and chris from kimkim found it and got it delivered to us. First andlast night in san jose, hotel was great. We took a tour of san jose on our own which was nice. Only major issue was Tortuguero. Hotel was horrible (no AC (sweltering hot temps) room full of bugs/lizards, stray dogs everywhere (including every meal) and kids hated the... Read more

Overall amazing trip planned by Randall. Would highly recommend. All the transports were almost flawless. My son even lost his suitcase at a restop and chris from kimkim found it and got it delivered to us.

First andlast night in san jose, hotel was great. We took a tour of san jose on our own which was nice.

Only major issue was Tortuguero. Hotel was horrible (no AC (sweltering hot temps) room full of bugs/lizards, stray dogs everywhere (including every meal) and kids hated the food). It was a cabin, not a hotel. Nobody slept for two nights due to heat and bugs. Worst part was that turtle nesting season not until July, so there was nothing to see.. was a horrible experience. We went kayaking on our own there which was fun.

Arenal was fantastic, the hiking tour to volcano was just average. The rio celeste tour was amazing. Wished we had gone tubing/rafting, many other families had done that.

Trasnfer to monteverde was interesting. A boat ride to a muddy area and we all dragged our luggage through puddles and mud to get to a bus. Monteverde was beautiful, hotel poco a poco was amazing. Zipline and night tour fun. We did a coffee/chocolate tour on our own which was great.

Manuel antonio was also beautiful. The hotel costa verde was fine. We paid for middle of the range hotels, so couldnt ask for anything amazing. The guided tour if national park was fun, but we had done so many hiking/walking tours that kids were a bit restless by the time we got to that tour.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jun 23, 2023
Hi Meera, I really appreciate the feedback shared about your trip. I am sorry to hear that your experience in Tortuguero National Park was not as good as all the other areas you visited, unfortunately, the lodges in that area have no a/c, just one or two properties offer that service but are pretty expensive. On the other side, it makes me very happy that your family has enjoyed the rest of the itinerary that we organized for your vacation and that you have the chance to add some... Read more

Hi Meera,

I really appreciate the feedback shared about your trip.

I am sorry to hear that your experience in Tortuguero National Park was not as good as all the other areas you visited, unfortunately, the lodges in that area have no a/c, just one or two properties offer that service but are pretty expensive.

On the other side, it makes me very happy that your family has enjoyed the rest of the itinerary that we organized for your vacation and that you have the chance to add some additional activities on your own.

I hope that you keep for a long time good memories of your vacation to Costa Rica.

Best,
Randall

EXCEEDED EXPECTATIONS!! YOU WWILL NOT BE DISAPPOINTED!!
Greece | Jun 13 - Jun 19, 2023

M
Mary Jean B.
Cornelius, NC | Reviewed on Jun 23, 2023
I started working with Irene in November planning a trip to Greece with our 12 year old granddaughter! She is a fountain of knowledge! She provided us with a plan which I would never have been able to do by myself.
About 2 weeks before our trip I notified her that I have been diagnosed with Parkinson's disease. I would be limited to shorter walks. Without asking she started searching for a scooter and transportation to haul it. She advised against certain venues for safety issues. ...
Read more

I started working with Irene in November planning a trip to Greece with our 12 year old granddaughter! She is a fountain of knowledge! She provided us with a plan which I would never have been able to do by myself.
About 2 weeks before our trip I notified her that I have been diagnosed with Parkinson's disease. I would be limited to shorter walks. Without asking she started searching for a scooter and transportation to haul it. She advised against certain venues for safety issues. Every driver was more than helpful! Irene arranged for cooking lessons with a Chef who delighted us for 3 hours. Our tour guides were outstanding.
I asked Irene if there was a chance that we could meet her in Athens and she even made that happen. We have always traveled with a tour company on buses. The experience of KimKim exceeded all expectations. The bar has been raised and we highly recommend this company!! Thanks to the team who provided us with a vacation that will never be forgotten.
Travel dates were June 15 to 19, 2023.

Hotel Reviews
Athens Cypria Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
mattresses weren't comfortable
Ippoliti Hotel
Nafplio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
matresses could be better
Avra Hotel
Rafina, Attica
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wish we had more time there. Less than 10 hours. Breakfast location was marvelous.
Activity Reviews
Private Acropolis Hill & Museum Tour
Private Acropolis Hill & Museum Tour
Athens
Quality of Experience
Tour guide was outstanding.
Guides, Drivers and Staff
Very helpful
Transport
Exceptionally clean. Very helpful with scooter.
Nemea Farm, Wine & Mythology Tour
Nemea Farm, Wine & Mythology Tour
Greece
Food
Guides, Drivers and Staff
Transport
Private Epidaurus Guided Tour
Private Epidaurus Guided Tour
Greece

Unexpected

Guides, Drivers and Staff
Transport
Private Cooking Class in Nafplio
Private Cooking Class in Nafplio
Nafplio

ONE of the highlights

Quality of Experience
Food
Included all of us in prep.
Guides, Drivers and Staff
Transport
Private Cape Sounio Sunset tour
Private Cape Sounio Sunset tour
Greece

Restaurant was closed. Driver adapted to another restautrant

Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jul 09, 2023

My dear Mary Jean, Denzil and Micah,
Thank you so much for your amazing review, I am deeply touched!
I am grateful that I had the opportunity to work on your trip and having the pleasure of meeting you in Athens!
I hope I will have the pleasure to welcome you in Greece or Italy sometime in the future, and meet you once again, perhaps with the rest of your amazing grandchildren!!!
Wishing you safe travels!
Irene

Exceptional tours with Eleni and kimkim
Greece | Jun 8 - Jun 13, 2023

L
Lawrence C.
Schertz, TX | Reviewed on Jun 22, 2023
Exceptional tours with expert tour guides and an exceptional tour BUS DRIVER who got us in and out of places where a bus should not fit - incredible driver (if you have been to Athens, you know how impotant this is )!! We took in history culture and the natural beauty of Greece. Oh did I mention the food and the wine? The team and the hosts at the sites truly out did themselves with the quality and amout of food and beverages. Eleni's team really made great excursions for our group of 25.... Read more

Exceptional tours with expert tour guides and an exceptional tour BUS DRIVER who got us in and out of places where a bus should not fit - incredible driver (if you have been to Athens, you know how impotant this is )!! We took in history culture and the natural beauty of Greece. Oh did I mention the food and the wine? The team and the hosts at the sites truly out did themselves with the quality and amout of food and beverages. Eleni's team really made great excursions for our group of 25. Visiting the Peleponesse, the Corinth Canal and so many other sites made very excellent memories for us. Our final day visiting Lake Voullemani to swin, sun and relax really was a fitting end to such an amazing visit. I would absolutely recommend Eleni and the Kimkim team to anyone visiting Greece and we will use them again if we make another trip.

Hotel Review
Acropolis Hill Hotel
Athens

Very nice hotel with a great view of the Acropolis. Enjoyed the variety and quality of food options for breakfast. Excellent arrival evening reception on the rooftop enjoying illuminated views of the Acropolis. Our excursions kept us so busy we did not have much time to spend at the hotel, so we did not use all the amenities, such as the pool.

Authenticity & Character
Well appointed Greek hotel. Extra large shower in our room.
Location
Near the Acropolis and a sjort walk to shopping and restaurants.
Staff
Freom the housekeeper and kitchen staff to the front desk staff - everyone was quite helpful and responsive to any request. Clearly very well trained staff who care about their guests.
Cleanliness & Comfort
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 23, 2023

Thank you so much Lawrence for your wonderful words!
I will be very happy to see you again in one of your next trips to Europe.
All the best, Eleni

Perfect Honeymoon in Vietnam!
Vietnam | Jun 2 - Jun 17, 2023

G
Grace K.
Canada | Reviewed on Jun 22, 2023
We recently had the privilege of working with Ashley who planned out a flawless honeymoon experience in Vietnam. Her expertise and attention to detail ensured that our journey as newlyweds was nothing short of magical. Throughout our honeymoon, we were immersed in unique and intimate experiences, including organized private tours and excursions that allowed us to explore the hidden gems of Vietnam. One of the highlights of our trip was venturing into the picturesque countryside of Sapa.... Read more

We recently had the privilege of working with Ashley who planned out a flawless honeymoon experience in Vietnam. Her expertise and attention to detail ensured that our journey as newlyweds was nothing short of magical. Throughout our honeymoon, we were immersed in unique and intimate experiences, including organized private tours and excursions that allowed us to explore the hidden gems of Vietnam. One of the highlights of our trip was venturing into the picturesque countryside of Sapa. Ashley had organized a trekking excursion that allowed us to witness the breathtaking terraced rice fields and interact with the local ethnic communities. It was an incredible experience that truly connected us with the authentic beauty and warmth of Vietnam.

Communication with Ashley was also exceptional throughout the entire planning process and during our trip. She was always prompt in responding to our inquiries and provided valuable recommendations for activities, restaurants, and even helping us out with any unexpected issues that arose like bad wifi connections! It was evident that they genuinely cared about our happiness and satisfaction, going above and beyond to ensure our honeymoon exceeded our expectations.

If you're considering a trip to Vietnam, we wholeheartedly recommend partnering with Ashley to create a truly extraordinary and immersive experience. Thank you for making our honeymoon in Vietnam an unforgettable one!

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 04, 2023

My dear Grace,
Thank you so much for your amazing review! I'm over the moon to hear that you and Demetri had a perfect honeymoon in my home country. It gives me a happy heart knowing that you now have great memories you will cherish for a lifetime <3
I wish you come back one day to see more of our beautiful country!
All my best for a happily ever after!
Ashley

Lise did a good job in putting together a mem...
France | May 22 - Jun 6, 2023

Mark
Mark K.
Highlands Ranch, CO | Reviewed on Jun 22, 2023
Lise did a good job in putting together a memorable trip to France and we would use her services again. The reason for a 4 instead f a 5 was her lack of timely responsiveness. The tours, drivers, and guides she used were great. There were only 2 problem with these. One driver had the wrong time but was able to get someone else to fill in so it we were only delayed. As we needed to get to the airport the next day, We asked Lise to confirm the driver to the airport to make sure we wouldn't... Read more

Lise did a good job in putting together a memorable trip to France and we would use her services again. The reason for a 4 instead f a 5 was her lack of timely responsiveness. The tours, drivers, and guides she used were great. There were only 2 problem with these. One driver had the wrong time but was able to get someone else to fill in so it we were only delayed. As we needed to get to the airport the next day, We asked Lise to confirm the driver to the airport to make sure we wouldn't have any problems and then they didn't show up at all. s We were forced to call a taxi which Lise reimbursed. Other than that, all went splendidly.

Local specialist: Lise Troulier

Andrea put together a fabulous trip for us in...
Italy | Jun 6 - Jun 20, 2023

Mark
Mark K.
Highlands Ranch, CO | Reviewed on Jun 22, 2023

Andrea put together a fabulous trip for us in Italy. His responsiveness, attention to detail, and follow through made for an amazing trip. We would highly recommend Andrea without any reservations whatsoever!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 23, 2023

Thank you so much Mark for your great review. It is always a great satisfaction to know travelers appreciate the trip we design. Looking forward to assisting you in the future.

Wonderful Trip to France!
France | May 3 - May 11, 2023

L
Lisa C.
San Francisco, CA | Reviewed on Jun 22, 2023
After a few days of getting lost in all the beautiful pictures of different hotels, we decided it might be best to look for a travel agent. We first considered using Kim Kim less than two weeks before our trip, and we already had an idea of what we wanted to do, so we were surprised when we were advised against it. Bastien, the travel agent, took the time to explain why our plan might be improved (the sheer amount of travel time alone was enough for us) by a few places we hadn't previously... Read more

After a few days of getting lost in all the beautiful pictures of different hotels, we decided it might be best to look for a travel agent. We first considered using Kim Kim less than two weeks before our trip, and we already had an idea of what we wanted to do, so we were surprised when we were advised against it. Bastien, the travel agent, took the time to explain why our plan might be improved (the sheer amount of travel time alone was enough for us) by a few places we hadn't previously considered. We took his advice, tweaked the itinerary, talked it through him, and decided this was the way to go! He had a surprisingly quick turnaround and even mentioned an item that might be easier to get on our own rather than through him, which I appreciated since it didn't feel like he was trying to upsell anything. We asked for nicer/posher accommodations (and he delivered).

Once we were there, Mathilde took over as our primary contact and took the time to check in. She was readily available for our few questions and checked on us to ensure everything went smoothly.

The tours were fabulous, and the ONLY thing that made this less than perfect was one tour that offered lunch and champagne tasting. The champagne-tasting part was great, but there was no lunch (pairings only, and the tour guide indicated that she had already informed the agencies). Needless to say, after the hours-long tour, we were starving.

Everything else was spectacular. Highly recommend!

Hotel Review
Divine Comédie B&B Private house & Spa
AVIGNON

This place was gorgeous. The staff was excellent. The breakfast was terrific. The location is super-convenient and private enough to make you feel far away from everything. My kids loved the pictures we sent home - the decor gave the place character. Our new favorite place. Recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Jul 07, 2023

Hi Lisa!

Thank you for this amazing review, I am happy you had such a nice experience and that you enjoyed your trip! I take note of your remarks about the Champagne lunch, it helps us a lot!

All the best in your future travels,
Mathilde

Norway trip
Norway | Jun 10 - Jun 21, 2023

D
Douglas M.
Baltimore, MD | Reviewed on Jun 22, 2023

The travel team was wonderful. The fjord tour in flam was fantastic. pulpit rock as an excursion was fantastic. the skipper in Senja was wonderful.

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jun 25, 2023

Hello Douglas!

I am really glad you enjoy the trip and the suggestions I made for you! Hope you have built amazing family memories.!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.