Kimkim Trip Reviews

Fantastic break in Italy ( Rome & Milan). From the start the car pick up went seamlessly and cars were all high quality Mercedes with very safe drivers. In Rome, we toured the Vatican (Museum, Sistine Chapel & St Peters Basilica) which was excellent but museum tour was very long ( 2.5 hrs plus) and far far too busy with some areas at a complete standstill. Our guide had encyclopedic knowledge, but even she was very surprised on the sheer amount of time the tour took 4.5 hrs).

The walking food tour in Rome was only average really with no real standout dishes, as we had tried a lot of the Italian dishes already. Tour guide was ok very enthusiastic but it would have been good to know where we were going next and how long the walk was, as it felt we were "walking blind" with no end in sight sometimes. Now this may have been as a direct result of all the walking we were doing in Rome anyhow and we had 20,000 steps in the tank already. Also we were asked to be early for the meet up, which we were but the guide showed up a little late and I was slightly concerned frankly.

Hotel was functional, clean and we only used it to sleep which was fine as the room was air conditoned ( Doria Palace Boutique Hotel). The list was so small it could only take a single case or just about fit one person, so folks with walking challenges be aware.

Train trip to Milan was fine and pick up seamless. Hotel was larger ( Una Hotel Cosani) and in a great location. The Last Supper tour was excellent and included a taxi ride ( less walking) to the Duomo. We asked the guide at the start the scope of the tour and we reduced the duration from 4 hours to 2.5 which was perfect. In contrast to the Vatican tour, the Last Supper groups were restricted to 15 people at a time and this really enhanced the experience. Our guide was excellent, very accommodating and knowledgable and even showed us a nice local coffee shop which was off the "tourist grid".

Moreno from KimKim was great to deal with, very efficient and knowledgable. Quick replies to questions and was there if we needed him.

Hotel Reviews

UNAHOTELS Cusani Milano

Milan

Nice modern hotel. Front desk staff not great though, particularly on check-in.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Doria Palace Boutique Hotel

Rome

Small, clean but lifts very small.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Milan Vip Walking Tour and Da Vinci's Last Supper visit

Milan

Excellent guide, very flexible to our needs. Passionate about his subject.

Quality of Experience

Guides, Drivers and Staff

Transport

Rome food tour: A deliciously cultural tour for foodies

Rome

more visibility on what to expect ( walking time between venues particularly).

Quality of Experience

Guides, Drivers and Staff

Timely arrival at meeting point and info between venues.

Transport

timely and safe

Vatican & Sistine Chapel Tour

Rome

Quality of Experience

way too busy

Guides, Drivers and Staff

Transport

Elena made it easy for my parents to navigate around Italy and enjoy a once in a lifetime trip

The trip was great and the local guides were experienced and knowledgeable. However, when we had a problem, we called Stephanie for support 4 or so times over a two hour period, and she ignored our calls and sent WhatsApp messages saying it was not her problem. This is pretty unacceptable for someone whose entire job is to facilitate. If this is not her role, then it is not clear what service KimKim is providing apart from being a useless middle man that is taking money that would otherwise be going to locals.

Further, when we made it clear we were unhappy with Stephanie's handling of the situation she said she would ask KimKim customer service to reach out to us, they never did. It is unclear if Stephanie did not actually ask them or if KimKim does not care about their customers.

Overall, if this is how KimKim operates, I will not be recommending this service in the future. I will give direct contacts of my fantastic guides in Madagascar to anyone who would like to book a trip.

I recently had the incredible opportunity to embark on a 10-day adventure in Portugal, exploring some of its most enchanting cities and towns, including Lisbon, Porto, Lagos, Sintra, Evora, Obidos, and Batalha. This journey was nothing short of spectacular, and I can't help but share my positive impressions.

Throughout my 10 days in Portugal, I was struck by the warmth and friendliness of the people, the incredible diversity of landscapes, and the rich cultural heritage that each place offered. The trip was flawlessly organized, and my guide was knowledgeable and passionate about sharing his country's treasures.

Portugal exceeded my expectations in every way. If you're seeking a destination that seamlessly blends history, culture, natural beauty, and warm hospitality, Portugal is the place to be. I can't wait to return and explore even more of this incredible country.

My husband and I would like to heartfully thank you for your assistance that helped us to organise our trip on such a short notice.
We appreciated your ability to adapt to the circumstances and our requests.
We are satisfied with your all your drivers and guides. They were very professional, respectful, and courteous.
Your service is of high quality.
We had a great time in Indonesia. We will recommend Kimkim and Jessica to any of our acquaintances that is interested in visiting Indonesia. Thank you so much for everything.

Sangita and her team were as professional and supportive as possible.
Due to weather issues, virtually every element of my itinerary changed….daily!
It was very comforting to have a team that simply made it happen..every day.
My guide’ Bhim’…and my Porter ‘Man’ were dedicated to making my adventure the best it could ever be.
I felt safe and supported…despite the challenges the trek to EBC brings….
It’s not a stroll..it’s pretty hardcore.
I will certainly select Kim Kim for any of my next adventures.

The Saigon Food Tour was a highlight in the South, the Amania resort a highlight along the coast, the Hoian custom fitting shops and the river tours in the Central and Halong Bay in the North were all super! As were the guides… would not recommend the country without guides and Kim Kim’s were great!
Thanks for helping to make this a trip of a lifetime!
The Ahrensdorf Family

Hotel Reviews

Can Tho Ecolodge

Can Tho

The Can Tho Ecolodge was amazing. The rooms were great, the pool was nice and the setting was really cool. However, the service in the restaurant was below par, and the food was average at best. We wanted to get massages, but they didn't have enough masseuses working the hours we wanted. The water heater system was also noisy and disruptive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amiana Resort Nha Trang

Great resort with world class accommodations! Your trip to the EasternCoast needs to include this place!

Authenticity & Character

Location

Right on a quiet part of the sea away from the busy city.

Staff

Cleanliness & Comfort

Best pillows in Vietnam

Activity Reviews

Join in Local Home-Cooked Dinner

Hanoi

This was an amazing experience. It was great to immerse ourselves in the culture and learn about the Vietnamese family's lifestyle. The language barrier was a tiny issue, but our guide helped with the translation. This was one of the best parts of the trip and I'd highly recommend it to others.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

ISLANDS AND SNORKELING TOUR

Nha Trang

The Nha Trang Snorkeling tour was very average. The location was overcrowded and the waters were murky. I recommend skipping this tour and snorkeling at the Amiana beach instead.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The boarding was great, particularly in Dubrovnik, Korchula, and Plitvice.
Robi was awesome - he’s a total professional. The tours we had were great especially in Split. Goran was excellent in Ston.

Overall Angela was stellar and we thoroughly enjoyed the trip! 😃

Here’s the breakdown of what we did as a group of 4.

Review of Our Trip to Greece -

Working with Angela was an absolute pleasure! She was great from the very beginning. We had a bit of back and forth confirming the number of people that were coming, which islands we wanted to go to and what we were going to do. She was very patient the entire time providing suggestions and solutions each step of the way, and readily available for contact from our initial conversation up until we were back from our vacation.

First stop -Athens! - everything was great! The hotel Milo’s def felt like we were in a 5 star hotel with the service and the the room/ hotel itself.
The location of the hotel was great, very central! We were able to walk to everywhere that we wanted to go. There was an abundance of restaurants and stores all within a short walking distance.

On our second day we took part in an Athens Highlights Mythology Tour that was scheduled as part of our trip. We were part of a small group of about 15 total.
Our tour guide made the entire time very enjoyable. She spoke very passionately when relaying the myths and was very engaging. Thoroughly enjoyed!

Next up- Mykonos!

The front desk at Milos very kindly offered to have to-go breakfast boxes ready for us when we told them the night before that we would be leaving early the next morning.

Ferry tickets were taken care of from we confirmed the trip - something to take note of as they sell out quickly and need to be bought in advance. Angela also checked us in the day day before so we just had to present our boarding passes when boarding. We were picked up with sufficient time to get there and not feel rushed to board - overall it’s a process and experience! But that seems to just be the nature of taking ferries between the islands.

We arrived in Mykonos and were quickly in our transfer to home number 2, The George Hotel.
We were greeted by friendly staff and pleasantly surprised to find out that we were able to check in about to 2-3 hours early.
The property is a boutique hotel with a sun deck area and swimming pools with beautiful views that give you that “I’m in Mykonos” feel.
Plaits Gialos, one of the best beaches on the island is less than 5 mins away, there are also various restaurants to try along the strip of the beach.
For Mykonos we had opted to have the two days free.
On the first day the hotel arranged a taxi for us to go Mykonos Town and the second we went to the hotel’s sister property- right across the road in the morning to enjoy the beach, followed by lunch at the pool, in the afternoon a taxi was arranged for us to go to Tropicana Beach club.
I was a bit nervous about finding taxis in Mykonos based on blogs, but thanks to the hotel arranging, we had no issues getting around.

Next up - Santorini!
Our transfer to the hotel from the port was about 30 mins.

Mardanza Exclusive located in, Imerovigli is a self catering accommodation.

Upon arrival we were greeted by friendly staff who took us to our rooms and explained communication and some key points about the property to us. You contact the staff through WhatsApp, there is no front desk.
Each room/ villa has its own private pool with a beautiful view of the Aegean Sea - not caldera side.

We ordered lunch to have at the villa, very yummy and big portions.

Dinner was at Le Moustache, which provided a lovely sunset, less than a 10 min drive away. The staff arranged for our taxi to take us there.

There is a restaurant Tasos at the top of the hill/ main road that is open for dinner that is a 7 min walk from the property. The walk is not bad in the daylight hours, but would not recommend walking at night bc of the steepness and darkness to get back .

After visiting Oia, I had more of an appreciation for staying at Mardanza and away from the hustle and bustle. This comes with its pros and cons based one where you want to go. The taxi was $45 euros each way to Oia so didn’t make it as appealing to go back out there once at the hotel.

Our last day was the Sunset catamaran cruise, which did not disappoint.
The stops were nice and sufficiently timed for quick breaks, meals were catered to preference, staff was friendly. Wonderful way to take in the beautiful views of the Caldera rim ending in Ammoudi Bay.

Overall we had an amazing trip and it was a pleasure working with Angela! Would def recommend for anyone looking to book their trip to Greece

Hotel Reviews

The George Hotel

Mykonos

The property is a boutique hotel with a sun deck area and swimming pools with beautiful views that give you that “I’m in Mykonos” feel. Plaits Gialos, one of the best beaches on the island is less than 5 mins away, there are also various restaurants to try along the strip of the beach. Staff was very friendly and pleasant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

xenodocheio Milos 5*

Athens

Milo’s def felt like we were in a 5 star hotel with the service and the the room/ hotel itself. The location of the hotel was great, very central! We were able to walk to everywhere that we wanted to go. There was an abundance of restaurants and stores all within a short walking distance.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

HS Catamaran Sunset Cruise MD

Santorini

Our last day was the Sunset catamaran cruise, which did not disappoint. The stops were nice and sufficiently timed for quick breaks, meals were catered to preference, staff was friendly. Wonderful way to take in the beautiful views of the Caldera rim ending in Ammoudi Bay.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Athens Highlights Mythology Tour

Greece

We were part of a small group of about 15 total. Our tour guide made the entire time very enjoyable. She spoke very passionately when relaying the myths and was very engaging. Thoroughly enjoyed!

Quality of Experience

Guides, Drivers and Staff

Transport

Our travel agent, Ina, did an amazing job recommending places she felt my partner and I would enjoy. She was exceptional in modifying the plan based off of our comments and genuinely made everything incredibly easy. We ended up going to Athens, Naxos, and Santorini, with Naxos being our favorite! At first, we had reservations about Naxos as most people tend to go to Mykonos, but Naxos was perfect for what we had asked for: calm, traditional, and the most beautiful water I’ve ever seen in my life. We could not be more pleased and we’ll have memories to last for a lifetime!

Hotel Review

Avra Hotel

Rafina, Attica

The hotel was beautiful and the location made it easily walkable to restaurants. The only downfall was that they pushed 2 twin beds together and they split apart multiple times.

Authenticity & Character

Location

Easily walkable and view of the water

Staff

Cleanliness & Comfort

Activity Reviews

Caldera Cruise & Volcano Visit

Santorini

Our guide was great! We stopped at 3 different locations and we had plenty of time at each spot. The guide did a great job explaining the history of the volcano as well. The men who worked on the boat, especially the main guy were a hoot and he even helped me with my wound after I tripped on the top of the volcano, ha! I expected the food to be mediocre, but it was absolutely amazing and I even went up for seconds! We apparently went on a very windy day which we didn’t realize because the crew did such a great job, it was only rough for about 20ish minutes and even then it wasn’t bad. The crew did a great job safety wise and even provided us with blankets as it got a bit chilly after the sunset.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sailing Tour around Naxos

Naxos

Our guides, Akis and George, were absolutely amazing! They were incredibly friendly and fun, while remaining professional and gave us all a great experience! I expected the food to be mediocre, but it was actually AMAZING and one of my favorite meals during our entire 9-day Greece trip. The location of the sites were great and they briefly explained the history of the locations, one of which was a place where if you put clay from the rocks on your face…your skin doesn’t age ;) you know I slapped that on, ha! Plus we had plenty of time at each spot and did not feel rushed at all. I will say the water was a bit chilly…but definitely worth while!

Quality of Experience

Food

The moussakka was amazing and one my favorite meals while I was in Greece

Guides, Drivers and Staff

Transport

Acropolis Afternoon Tour

Athens

Our travel guide did a great job explaining the history. My fiancé is a history lover and had a lot of questions that the guide was more than happy to answer! And he genuinely seemed to really appreciate them, haha. The guide had a great pace and gave us time to walk around after explaining the history for photos.

Quality of Experience

Guides, Drivers and Staff

My husband & I enjoyed a wonderful 5wk journey through Namibia & South Africa thanks to the expert help of Esther! We had a general outline of what we wanted to do, but working with a local company was invaluable. Esther helped us refine & enhance this outine into a wonderful & varied itinerary. In Namibia, we did a 2wk road trip that included the Namib Desert & Damaraland. In South Africa, we spent time in Johannesburg and Cape Town, of course... but also took a fantastic road trip between the two cities! Our hotels (mid/high-range) were excellent, including several that we would not have found on our own. We always had beautiful rooms, and she often had special treats waiting for us upon arrival (welcome notes, bottle of wine) . She also suggested many wonderful excursions that helped us get on & off the beaten path while experiencing both beautiful countries. And Sandra, her lovely concierge, helped us book restaurants and other events... what wonderful people! Our group chat was full of information, humor & timely responses! They both helped make our trip seamless and unforgettable. We recommend Esther very highly!

Our experience exceeded our expectations. Rita put together an amazing itinerary with wonderful private guides who were personable and knowledgeable. Rita and her colleagues were available to answer questions and address concerns promptly - even on a Sunday. They assisted us with small trip adjustments as needed. Our visit to Portugal was one of the best experiences of my life. Thank you Rita!

Hotel Reviews

Meliá Lisboa Aeroporto

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Porto - Rua das Flores

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Portugal Boutique City Hotel

Lisbon

Classy, clean and beautiful hotel. Staff were professional and pleasant. The breakfast was always fresh and delicious.

Authenticity & Character

Location

Right in the heart of the city. We could walk everywhere from this location.

Staff

Cleanliness & Comfort

Activity Reviews

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

This was a day we will never forget! Our amazing guide Gustavo did not disappoint. He was extremely personable and knowledgeable. Our riverboat cruise on the Douro River was followed by a once-in-a-lifetime wine tasting and dining experience. Gustavo arranged for us to taste wine and have a meal with a local Portuguese family who owns and operates their own vineyard. We were invited into their home for a meal. The property owner himself did the wine tasting and coupled this was a genuine home-cooked 3-course meal to accompany each wine. We ate food that was not only authentic to Portugal but way more delicious than any restaurant food we had during our trip. This was by far my most favorite day of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Very clean & comfortable

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Our guide Martha was so friendly and knowledgeable. We covered so much in 1 day. She provided suggestions and tips for the self-guided portions. She threw in some extra stops for must-try foods and scenic overlooks that enhanced the experience. One of the best days of our trip!

Quality of Experience

Guides, Drivers and Staff

We loved our guide!

Transport

clean & comfortable

Lisbon Roots, Food & Cultural Walk

Portugal

Small group tour focused on food & culture. Our guide Dani was so lovely and passionate about her job. She went above and beyond with the details. Highly recommend. Great for day #1 in Lisbon.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Justine and the KimKim Team did a fabulous job with our two week France trip! The hotels, the restaurant recommendations, the tours, it was exactly what we were looking for. It was my husband's first trip to France, and my first in 30 years so we wanted to hit all the typical tourist spots. The guided tour of Medieval France (Saint Chapelle, Ile de Cite, Notre Dame) was really amazing and fun with tour guide Athina!

All the hotels Justine picked were in great locations, small boutique hotels that were exactly what we were looking for! I highly recommend Hotel Mansart in Paris, Maison No in Lyon, Splendid Hotel in Annecy, and definitely Hotel West End in Nice where we were overlooking the Mediterranean. So lovely!

Our stop in Chamonix/Mt. Blanc was a highlight - it was great to get out of the cities and breath the fresh mountain air!

We truly loved it all and can't wait to go back! We'll definitely use KimKim again for our travels!

Hotel Reviews

Hotel West End

Nice

Fabulous hotel situated right across the street from the Mediterranean Sea. Location can't be beat! Sweet outdoor restaurant with delicious breakfasts.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Splendid Hotel Lac d'Annecy - Handwritten Collection

Annecy

Nice hotel with pleasantly furnished rooms. Staff were very helpful. Great breakfasts! Location was fantastic, about half a block from the lake and centrally located near lots of restaurants and nightlife!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Maison Nô

Lyon

Very nice hotel in a great part of town near restaurants and nightlife and walking distance to all the sights. Great breakfasts on the rooftop of the building!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hôtel Mansart

Paris

Very sweet boutique hotel. Wonderful customer service, friendly staff, delicious breakfasts and great location. Close to the Opera and Place de Vendome and shopping around Rue Rivoli.

Authenticity & Character

Location

Staff

super friendly staff!

Cleanliness & Comfort

Novotel Paris Charles de Gaulle Airport

Tremblay-en-France

hotel is right outside the airport so it's a great location if you have any early morning flight!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Monaco, Eze and La Turbie Tour small group tour

France

Nice tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)

France

This was a wonderful day and we loved exploring these three towns on the Riviera!

Quality of Experience

Guides, Drivers and Staff

Transport

Aiguille du Midi, balcony hiking and Mer de Glace

France

We weren't feeling well so didn't go all the way to the top but had a fabulous visit to the midway point, a wonderful picnic and great guide who shared so much information. A wonderful day in the mountains!

Quality of Experience

Guides, Drivers and Staff

Our guide, Jeremy, was fantastic!

Lyon Old Town Food Tour

Lyon

A great way to taste some of the great food in Lyon. We visited a shop with amazing cured meats, a cheese shop, a dessert shop, and then gelato! Fun to walk through the older neighborhoods of Lyon and learn about the town's history!

Quality of Experience

Guides, Drivers and Staff

Murders and Mysteries of the Louvre

Paris

This private tour of the Louvre was a great way to see and learn about some of the amazing in the museum. It was so helpful to have a guide rather than wandering aimlessly through the crowds!

Quality of Experience

Guides, Drivers and Staff

Our guide was good but sometimes hard to understand and the crowds made it hard to hear!

Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie

Paris

Our tour guide Athina was amazing! We learned so much and has so much fun touring Medieval Paris with her. It was a great walking tour and wonderful way to start our time in Paris!

Quality of Experience

Guides, Drivers and Staff

Athina was so knowledgeable and a lot of fun!

Nighttime Seine River Cruise with Dining Experience

Paris

Very nice dinner and beautiful nighttime tour of Paris!

Quality of Experience

Food

Our 11-day trip to Athens-Mykonos-Paros-Santorini would not have been as wonderful if not for our KimKim specialist, Christos, and the TravelTeam assigned to us and available at any time of day for any type of situation. Everything from tipping recommendations to "we can't find our driver?" to timely notices on schedule changes. Christos planned a perfect combination of tours, shopping and beach time for our group of 4 long-time friends for our first time in Greece. Weather and ferry delays caused cancellations of two tours which were promptly reimbursed by KimKim upon our return. Communication was the BEST. They were always available and very friendly and helpful with our questions and needs. In Paros, we wish we had been closer to (or in) Naoussa, as our hotel was a little remote and it was costly to get to the village to shop and dine. Word to Greek travelers... Pack less, you'll thank me. Besides, then you can bring more back! Our memories of this trip, like our friendship, will last a lifetime. Michelle, Lea, Linda, & Kelly

Hotel Reviews

Kastro Suites Santorini

Santorini

I had a wonderful time at Kastro Suites in Santorini. The staff was great, the place was beautiful. The only downside was the many stairs we had to climb with our heavy luggage. The breakfast was fresh and delicious, a stark contrast to our previous accommodation.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acrogiali Beach Hotel

Mykonos

Authenticity & Character

Location

Staff

Eva at the front desk was wonderful and very funny!

Cleanliness & Comfort

Sweet Home Hotel

Athens

Wonderful breakfast, great staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acquamarina Resort

Paros

Our group did not care for this hotel. No assistance with luggage was offered. Several flights of steps.

Authenticity & Character

Location

Too remote. Had to walk a mile to get to bus to go to Naoussa or $40 taxi (each way)

Staff

Very few staff, front desk was always on phone, answer to any question was "No"

Cleanliness & Comfort

Activity Reviews

Caldera Cruise & Volcano Visit

Santorini

This was a great experience. Despite being a large group tour, we all had fun dancing on the boat.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santorini Wine Tour

Santorini

This trip was cancelled due to ferry delay

Quality of Experience

Guides, Drivers and Staff

Transport

Local Transfer in Paros

Paros

Elias is #1!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Farm Tour with Lunch

Paros

My favorite part of the trip overall! Jeremy was a wonderful host. So personal, as was his son. Being from a farming state (Iowa) this was very interesting to us. Love the lunch on the veranda overlooking the Aegean Sea.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Guided Mykonos Island Driving Tour

Mykonos

Quality of Experience

Guides, Drivers and Staff

Transport

Private Acropolis Guided Tour

Athens

Dorina was extremely knowledgeable and very interesting! She also worked with KimKim to solve our ticket issue.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Highlights with Wine

Greece

Quality of Experience

Guides, Drivers and Staff

Transport

Historically, my wife and I have always researched, planned and managed international trips, thinking this option gave us more flexibility and control over our vacation schedule and activities. Thus, we were skeptical contacting KimKim, but we are 100% glad we did. Absolutely everything about the trip was perfect: the accommodations, the excursions, the travel arrangements and the service. Everything! Afroditi was attentive and responsive to all our crazy questions in advance of traveling to Greece and was available to us, when needed, while we were there. She knows travel and she knows how to treat customers very well. I would recommend Afroditi to anyone seeking expert travel planning. She crafts very memorable trips based on customer input and feedback and her knowledge of an area. My wife and I are very grateful to Afroditi and KimKim for making our 40th-anniversary trip to Greece an incredible adventure.

Marina did a wonderful job in planning our trip. Things changed when our flight was canceled and she needed to rebook several of our tours. Had a little hiccup with understanding what we wanted but that was due on our end because we were traveling and couldn’t explain expectations to her well.

Working with KimKim was a wonderful experience. From the start, it felt very natural to describe what we were after, and then offer comments (thumbs up/thumbs down) on the suggestions offered us. In a short amount of time we had an itinerary that was just what we were after.

Our guide, Tricia, was excellent. She was very responsive, and completely understood our feedback. As our trip to Norway approached, she took some time off, and Tom filled in. There was no interruption of service, and Tom was as efficient and helpful as Tricia.

All of the places we visited were wonderful. Our focus was on small, fiord towns and hiking nearby. Everything exceeded expectations. During the trip, the encountered the usual array of small issues, but KimKim was right there when we needed them, responding to our questions and resolving issues very, very quickly. I don’t think we’ve ever had an a travel agent as efficient and helpful.

We will absolutely use KimKim again for other trips in the future.

Anna has done a fabulous job organizing this trip for us.
She offered us great hotels and restaurants choices, scheduled our trip with manageable distance between travel points .
Anna also asked good questions to find out what kind of travelers we are, we felt we were planning this trip together with her all along.
Her response time is prompt, and always informative.
When we came to Norway, there were road closures due to floods water from heavy rains , and Anna immediately reached out to us with a warning and two alternate routes to reach our destination.
Furthermore, there were colleagues to cover when she was not available herself and we felt that 24 /7we would be able to reach KimKim if we had any difficulties.
We could not recommend Anna, and our experience with KimKim more enthusiastically.
PS: not to be missed: Bergenfor its and history and architecture, Flam, Undredal, the Glacier museum, Fjaerland, and Ålesund, and the long, slow but stunning detour we took from Bergen to Aurland via Myrdal.

Our trip to Peru was amazing and unforgettable! Firstly, a huge applause for Johanna Fabian, our Trip Planner. She was with me beginning to end. She helped plan our trip in detail and customised it in every way that I wanted. She responded promptly to all my mails and queries, and it is because of her attitude, experience and promptness, that I felt confident in proceeding with Kimkim! Even after we landed in Lima, she was following up with me about the trip! A very big thank you to Johanna!
The transfers were very good and there were Kimkim representatives on time, in every place where we needed to be received!
The handling was smooth as silk with every arrangement in place completely in sync with the trip plan!
The hotels were superb!Especially wonderful was the Antigua Sans Blas in Cusco!Ours was a 4 star trip but the AC Hotel by Marriott in Lima and GHL Hotel in Puno were 5 star!
Guides Carlos ( Lima Gourmet), Flor in Cusco, Sacred Valley, Manchu Picchu and Marcia in Titicaca were wonderful and well-informed,! Flor is an excellent photographer too! Kristy and Johanna , of course, we’re excellent planners!

Our once -in- a - lifetime holiday to Peru was as magical and unforgettable as it was, thanks to Kimkim! We will definitely recommend your services to friends and family and plan to travel to South America again with you!

Hotel Reviews

GHL Hotel Lago Titicaca Puno

Lago Titicaca, Puno

Beautiful location right on Lake Titicaca! Couldn’t ask for more! Prompt service, efficient receptionist especially Lucienne. Vast breakfast selection, very good service by Johann! We were allowed a late checkout at 2 pm since our flight was in the early evening, much appreciated!

Authenticity & Character

Location

Right on Lake Titicaca, rooms with lake views, a gorgeous lookout point !

Staff

Cleanliness & Comfort

El Mapi by Inkaterra

Cusco

Authenticity & Character

Location

Located in a noisy street. Reception staff very efficient but dining room staff too busy, unwelcoming, unhelpful. Clearly overworked! This hotel is more like a 3 star , rather than a 4 star property

Staff

Dining room staff are poorly trained, clearly overworked, unwilling, unhelpful with orders ( language barrier)

Cleanliness & Comfort

El Albergue Ollantaytambo Boutique Hotel

Cusco

Simple and sweet! Interesting location right on the railway platform!!

Authenticity & Character

Nice views, large organic garden

Location

Walking distance from car park, hence you can wheel your luggage on your own to the hotel. Since it’s on the rail platform, it’s very easy to hop on to the train!

Staff

Cleanliness & Comfort

Antigua Casona San Blas

Cusco

Beautiful hotel, absolutely marvellous staff! Such prompt and polite service. The breakfast is amazing! The 24/7 coca tea and mint tea, served with a smile in the room and the hot water bags tucked into the bed at dusk were so so nice!

Authenticity & Character

Beautiful property

Location

Walking distance to the plaza / centre

Staff

So efficient, polite , prompt and helpful!

Cleanliness & Comfort

Full marks for comfort , cleanliness and care!

Inkaterra Reserva Amazonica

Puerto Maldonado

Absolutely fabulous arrangements in the middle of the Amazon forest! The food is unbelievably good, including the service by Antonio and team! However, there are power cuts from 10:30 pm till 5 am and from 3:30 pm till 5:30 pm. The afternoon cuts are unbearably hot , the nights are still tolerable because it gets cool, if you’re lucky! There could be extra fans just above the bed and some extra light points.

Authenticity & Character

Very stylish cabanas!

Location

Staff

Excellent service

Cleanliness & Comfort

Very clean and stylish but extremely hot during the power cuts. Must provide a ceiling fan above the bed or at least a stand fan. There should be a light in the shower and bathroom, too creepy just to use the lantern for light.

AC Hotel by Marriott Lima Miraflores

Lima

Excellent service! Amazing delectable breakfast spread! Location couldn’t get better - in Miraflores, right at the Larcomar and Malecon!

Authenticity & Character

Location

In Miraflores, right on the Larcomar and Malecon, overlooking the Pacific!

Staff

Cleanliness & Comfort

Breakfast was super

Activity Reviews

Lima Food Tour

Peru

Brilliant tour! So much to learn, eat, drink! Highly recommended! Carlos, our guide, was excellent!

Quality of Experience

The food places chosen were top notch! Hadn’t expected such a premium experience!

Food

Excellent food choices! Great Pisco Sour at Limana Bar!

Guides, Drivers and Staff

Carlos was well informed, very nice and articulate!

Transport

Lake Titicaca Tour: Uros Floating Islands & Taquile Island

Puno

Beautiful experience! Our guide Marcia was good and friendly!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Puno: Free day

Puno

Unforgettable journey on the Perurail Titicaca! Do not miss this! Speak to your planner accordingly since it’s not available daily! Truly premium!

Quality of Experience

Guides, Drivers and Staff

Transport

Machu Picchu Excursion (Circuit 1, 2, 3, or 4)

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Sacred Valley Tour: Cusco - Pisac - Maras - Moray

Peru

Detailed visit to all these places. Flor was very good!

Quality of Experience

Food

Amazing food, beautifully plated at Mountain View, with views of mountains , glaciers and llamas! Fantastic experience!

Guides, Drivers and Staff

Transport

Excellent big car to ourselves! Very food driver Alex!

Fly from Puno to Lima, Depart Peru

Puno

The hotel was very kind to allow a late check out. So our departure was very relaxed!

Quality of Experience

Food

Guides, Drivers and Staff

Please keep 1.5 hours from Puno to Juliaca airport, it is far. 1 hour isn’t really enough! Thankfully the airport is small and not too busy.

Transport

Depart Puerto Maldonado to Cusco

Peru

The transport from the reserve by water and then to the airport, along with our “stored” luggage was extremely smooth and efficient. A big thanks to Jordan, who handled the transport and checkin / check out!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Into the Amazon: Inkaterra Reserva Amazonica

Puerto Maldonado

Quality of Experience

Guides, Drivers and Staff

Ideally keep at least 1.5 hours to get from your Lima hotel to Lima airport. The traffic is heavy. The airport is busy and chaotic! And most of the staff do not speak English. So have a lot of time in hand to avoid all these stresses!

Transport

Cusco Tour

Peru

Flor, our guide, was exceptional! Very well informed, articulate and patient!

Quality of Experience

Guides, Drivers and Staff

Transport

Inkaterra Reserva Amazonica Jungle Excursions

Puerto Maldonado

We couldn’t do the Gamitana Creek tour because the boat was not available. Should ideally have better planning of schedules so that all trips are possible

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Inkaterra Reserva Amazonica Jungle Excursions

Puerto Maldonado

Quality of Experience

Food

Unbelievable food - choices, preparation and service , in the middle of the Amazon! A big thanks to Antonio and team!

Guides, Drivers and Staff

Rico was good

Transport

Nice boat

Morning visit to Ollantaytambo and train to AC

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

The Perurail Viatadome from Ollyantaytambo to Aquas Calentes is an unforgettable experience, do not miss it!

Ina helped us craft a perfect honeymoon. We had amazing excursion and experiences and as a result made beautiful memories. This trip was so convenient as a result of KimKims efforts. I've used this company in the past and as a result of this experience will continue to use them.