Kimkim Trip Reviews

4.8
Based on 16,004 ratings
Read 16,004 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italy with 12 friends
Italy | May 20 - May 31, 2023

Laura jane
Laura jane W.
Tucson, AZ | Reviewed on Jun 20, 2023
Went on a 12 day Italy trip before we got on a viking ship in Venice. We had a group of 12 and Kim Kim scheduled the whole Italy leg of our journey. They picked us up at the airport and transported us to each hotel and on the last day took us to the ship. We never had to worry about anything because they did it all for us. Transportation, accommodations, food, tours, etc. Had a wonderful trip. I highly recommend going through Kim Kim and especially working with Eleni. She was great. ... Read more

Went on a 12 day Italy trip before we got on a viking ship in Venice. We had a group of 12 and Kim Kim scheduled the whole Italy leg of our journey. They picked us up at the airport and transported us to each hotel and on the last day took us to the ship. We never had to worry about anything because they did it all for us. Transportation, accommodations, food, tours, etc. Had a wonderful trip. I highly recommend going through Kim Kim and especially working with Eleni. She was great. We went to Florence, Seina, Italian Riveria, Lake como and Venice. Stayed in 5 hotels and did tours everyday. Loved the hiking, boat rides, walking tours, restaurants. It was all fantastic.

Hotel Reviews
Alfieri9 Boutique Hotel Florence
Florence

We only got to stay here for 1 night because we had a canceled flight from Paris. But the hotel was perfect. Great location and big comfortable bed and bathroom. The breakfast was so yummy. Loved it

Authenticity & Character
Location
Cleanliness & Comfort
Il Battistero Siena
Siena

The hotel was great and in a perfect location. I only wish we would have had our own room. We ended up getting a room with our friends and had to share a bathroom. I would have rather paid more and gotten our own room

Authenticity & Character
Location
Staff
My friend loss her luggage for 5 days and the front desk lady was so nice to talk to the Florence airport and we were able to understand that they had her luggage back at the airport.
Cleanliness & Comfort
Cenobio Dei Dogi Camogli
Camogli

The best hotel we stayed in. I absolutely loved this hotel. Nice room and bathroom. The breakfast was amazing and the shared areas were beautiful with ocean views.

Authenticity & Character
Location
Staff
The staff helped my husband get some medical help for an infected finger which was really nice
Cleanliness & Comfort
Hotel Borgo Antico Como
Como

The room we were given had a really bad smell in it. I tried to get another room but none were available. I had to go get a candle and burn it all night. The smell never went away, but with the candle burning I was able to tolerate it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

We were given a beautiful room and we loved it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Gondola Ride
Private Gondola Ride
Venice

I got to sit in the King/Queen seats. It was really nice

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

The guide was ok, but not great. The walking was fine, but it was alittle hard to understand her

Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Villages, Vineyards & a Wine Cellar
Private tour of Villages, Vineyards & a Wine Cellar
Cinque Terre

Another amazing day. It was beautiful weather and the guide was great. The boat ride was awesome and the lunch was so good. Loved this area and it was a great day

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Art Tour: Uffizi & Accademia
Florence Art Tour: Uffizi & Accademia
Florence

Did not go on this tour because our flight was cancelled so we missed this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Welcome Stroll & Gelato
Florence Welcome Stroll & Gelato
Assisi

Was unable to go on this tour because our flight was cancelled

Follow the Book "Inferno" by Dan Brown through the Secret Sights of Florence
Follow the Book "Inferno" by Dan Brown through the Secret Sights of Florence
Florence

Loved this tour and the beautiful roof top terrace we had some coffee on. Very imformative tour

Quality of Experience
Guides, Drivers and Staff
Transport
Siena Food Tour
Siena Food Tour
Italy

Our guide was the BEST. She was so smart and provided a ton of great information about the area and wine and olive oil. I highly recommend this tour

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Sunset Tour & Dinner
Tuscany Sunset Tour & Dinner
Siena

Great guides and went to lots of fun places. Loved the area and the guide told us so much about the region. The dinner was outstanding and the wine was so good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pisa and Lucca Afternoon Tour
Private Pisa and Lucca Afternoon Tour
Florence

The bus driver was the best. He detoured our bus so we could go pick up our friends luggage that was lost for 5 days. We still got to see Pisa and Lucca which were so cute.

Quality of Experience
Guides, Drivers and Staff
Best driver ever!!!!
Transport
Private Day Trip to Portofino with Cooking Class, Lunch & Boat Trip
Private Day Trip to Portofino with Cooking Class, Lunch & Boat Trip
Italian Riviera

Best tour ever. We so loved doing this tour. Had so much fun driving up to the cooking class. It was crazy scary and fun at the same time. The lunch was great and the boat ride was awesome. There was alittle mix up with the boat driver not knowing that we were supposed to be able to swim and we were supposed to be dropped off by our hotel. But it was still awesome to experience the boat ride

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Como Food & Wine Tour
Afternoon Como Food & Wine Tour
Lake Como

This was a fun day. Wine was good and the ice cream was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Slow Travel In Como, Brunate & Torno
Slow Travel In Como, Brunate & Torno
Lake Como

Had a great guide...Dannee we had a wonderful ride up the funicular, did an incredible hike and had an amazing lunch up on the mountain. There was alittle issue with timing and we were late to our boat ride so we ended up not being able to do the whole boat ride and we ended up getting just a ride back to our hotel area. It was alittle disappointing because I would have loved to experience the boat for a couple of hours, instead we only got 30 minutes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Como, Bellagio & Villas Boat Tour
Como, Bellagio & Villas Boat Tour
Lake Como

This is the boat ride we did not get to experience. The tour right before it went long so we missed be able to do this tour. Very sad because I was looking forward to this one. The good news is at least we were able to pick up a ferry to take us back to our hotel area, otherwise we would have had to walk back about 10 miles to get to hote.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Como to Venice with winery visit and lunch in Valpolicella
Lake Como to Venice with winery visit and lunch in Valpolicella
Italy

The winery was beautiful and very clean. Loved the tastings and the food was good

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 20, 2023

Laura thank you very much for your precious feedback.
I am very happy that despite all hiccups with the flights and lost luggage, you got to experience Italy on and off the beaten path!

So many wonderful experiences
Morocco | Jun 11 - Jun 21, 2023

Janet
Janet M.
New Zealand | Reviewed on Jun 20, 2023

Karim was our driver/guide throughout our tour and took great care of us. His English and local knowledge are excellent and he’s always bright and cheery - always in a good mood and flexible, catering to our interests and needs. It was interesting to learn about his childhood growing up in the High Atlas Mountains with his nomadic family. Our local guides were friendly and informative with great English. We had a lot of laughs with Youssef in Chechouen and enjoyed Hanane’s gentle guiding in the very hectic Marrakech.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 20, 2023
Hi Janet, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Karim made your tour memorable and took great care of you throughout your journey. His excellent English skills and deep local knowledge are indeed valuable assets that enhance the overall experience for our guests. We're glad to know that Karim's bright and cheery personality, coupled with his flexibility, made your tour even more enjoyable. It's always a pleasure for us to have... Read more

Hi Janet,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Karim made your tour memorable and took great care of you throughout your journey. His excellent English skills and deep local knowledge are indeed valuable assets that enhance the overall experience for our guests.

We're glad to know that Karim's bright and cheery personality, coupled with his flexibility, made your tour even more enjoyable. It's always a pleasure for us to have guides who are not only knowledgeable but also passionate about their work. We strive to cater to our guests' interests and needs, ensuring a personalized and fulfilling experience.

We're delighted to hear that you found learning about Karim's childhood in the High Atlas Mountains intriguing. It's experiences like these that add an extra layer of authenticity and cultural richness to our tours. We aim to provide unique and immersive experiences for our guests, and we're glad that Karim was able to share his personal background with you.

Once again, thank you for choosing our tour services and for sharing your positive feedback. We hope to welcome you back in the future and create more wonderful memories for you to cherish.

Best regards,
Ali

We were pleased with the English and local k...
Morocco | Jun 11 - Jun 21, 2023

Ann
Ann B.
New Zealand | Reviewed on Jun 20, 2023

We were pleased with the English and local knowledge of our guides youssef in chefchouen he also had a good sence of humour.
Hanane was very good in rearranging our guided tour to suit us and had very good english.
Karim was a great driver with good english and a happy disposition also quite happy to arrange things to suit us. We felt very safe like a family.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 23, 2023
Hi Ann, We greatly appreciate your feedback and are thrilled to hear that you had a positive and enjoyable time during your guided tour. We're delighted that Karim, your driver, not only had good English skills but also a happy disposition. A positive and accommodating attitude can make a significant difference, creating a comfortable and enjoyable atmosphere throughout your journey. We're glad you felt safe and supported as if you were part of a family. Your feedback truly motivates us... Read more

Hi Ann,

We greatly appreciate your feedback and are thrilled to hear that you had a positive and enjoyable time during your guided tour.

We're delighted that Karim, your driver, not only had good English skills but also a happy disposition. A positive and accommodating attitude can make a significant difference, creating a comfortable and enjoyable atmosphere throughout your journey. We're glad you felt safe and supported as if you were part of a family.

Your feedback truly motivates us to continue delivering exceptional service and memorable experiences to all our customers. We'll be sure to pass along your kind words to Youssef, Hanane, Karim, and the rest of our team.

Once again, thank you for choosing our services, and we hope to have the pleasure of serving you again in the future.

Warmest regards,
Ali

Great trip with friends and family
Greece | Jun 8 - Jun 13, 2023

Laura jane
Laura jane W.
Tucson, AZ | Reviewed on Jun 20, 2023
Elani from Kim Kim was amazing!!! She did an incredible job on this post extension from our viking cruise. We stayed 4 nights in Athens Greece. Kim Kim provided a beautiful bus to transfer us to hotel in Athens. We went on several tours while in Athens and was always taken on these tours in a A/C bus with incredible bus drivers. We did a walking tour with a very knowledgeable guide, we went to poseidon and several ruins. Did a canal boat tour, had a lunch at a beautiful hillside winery.... Read more

Elani from Kim Kim was amazing!!! She did an incredible job on this post extension from our viking cruise. We stayed 4 nights in Athens Greece. Kim Kim provided a beautiful bus to transfer us to hotel in Athens. We went on several tours while in Athens and was always taken on these tours in a A/C bus with incredible bus drivers. We did a walking tour with a very knowledgeable guide, we went to poseidon and several ruins. Did a canal boat tour, had a lunch at a beautiful hillside winery. We did a 3 island boat tour to see Saronic Islands of Hydra, Poros and Aegina which was breathtaking. We paid alittle more and got the VIP treatment and it was so worth it. Did some more touring around and had an amazing dinner at the local restaurant. The last day we went to Vouliagoneni lake and relaxed on our last day in Greece. There are a few things I would do differently. One I would spend alittle more money and get a 4 star hotel instead of a 3 star and secondly, I would not have preplanned meals, as I would prefer to pick food off a menu. Overall everything was great!!! I would definitely recommend using Kim Kim to plan my next vacation. This company uses the BEST guides and knows alot of great places to go. We had so much fun.

Hotel Review
Acropolis Hill Hotel
Athens

The rooms were small but the bed was comfortable and the breakfast was great. Best thing about this hotel was the roof top deck that we sat our every change we could to have a glass of wine and look at the Acropolis.

Authenticity & Character
Location Location Location
Location
In the heart of everything and walkable distance to the city
Staff
Very nice
Cleanliness & Comfort
Always clean and smelled nice
Activity Reviews
Local Meal in Nafplio
Local Meal in Nafplio
Greece

Was a great meal and wine was good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Round trip Transfer in Athens
Athens

It was a very nice ride to the airport. The guide early picking us up and it was an easy drive to the airport

Quality of Experience
Guides, Drivers and Staff
Transport
Custom Agora & Flavors Tour for Linda & Friends
Custom Agora & Flavors Tour for Linda & Friends
Athens

This was amazing. Our guide was so knowledgeable and told us great stories and the history of democracy which was so interesting. We visited lots of really special places and had an awesome beer tasting experience. We also went through the farmers market which was busy and interesting. I highly recommend this tour which in Athens

Quality of Experience
Guides, Drivers and Staff
Transport
Private Cape Sounio Sunset tour
Private Cape Sounio Sunset tour
Greece

The Poseidon was really nice and very interesting to see. The Fish Tavern we had dinner at was in a great location on the water, but I did not like the meal. It was served family style and had alot of food that I would not eat. The red wine was very sweet and not good and there were alot of little bugs everywhere since we were on the water. Overall this was not a restaurant I would want to come back to. I am a very picky eater so some people would love this authentic restaurant, but not me.

Quality of Experience
Guides, Drivers and Staff
Transport
Custom Food & Wine Day Trip to the Peloponnese for Linda & Friends
Custom Food & Wine Day Trip to the Peloponnese for Linda & Friends
Athens

Going through the cannel was amazing. The boat ride was fun and we learned alot. It was great walking up to the castle and the lunch was really nice. We went to a small town and walked around and had a dinner at a really nice restaurant with beautiful sunset views. Food was really good too. Had the best Greek salad. The only issue was we had a long ride home on the bus and for some reason the A/C was not working or bus driver did not turn it on so we were all sweating on the way home.

Quality of Experience
Food
Best Greek salad
Guides, Drivers and Staff
Transport
Needed A/C on the way home
Saronic Islands Day Cruise (for Linda & Friends)
Saronic Islands Day Cruise (for Linda & Friends)
Athens

Best Tour ever!!!!!!! We loved this boat ride. The drinks, food and scenery were amazing. We even saw Dolphins playing. It was by far my favorite tour. Walking around the islands was fun and stopping to get a drink was great. Loved this whole experience. They even gave me a hotdog and fries which was not on their normal menu. I can't say enough about this tour it was the BEST

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Day in Vouliagmeni Lake (for Linda & friends)
Free Day in Vouliagmeni Lake (for Linda & friends)
Athens

The place was beautiful. It was very relaxing, but the staff was not prepared for a group of 25 people. They didn't explain how the lunch was going to be serviced as a family style meal. We were all in separate lounge chairs and they brought food out in big bowls, but we didn't have individual plates so we couldn't just take some and pass it on. And quite honestly we didn't know we were supposed to do that. Lots of confusion. We were suppose to get a drink with our lunch and that didn't happen until lunch was over. In fact we got our beer 1 hour after the lunch was served. But it was still a cool place

Quality of Experience
Food
The food was really good
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 20, 2023

Laura, thank you so much for your warm words. I am very happy you enjoyed the Greece trip as much as I enjoyed being with you for these couple of days!
I am looking forward to hosting you again!

Aggeliki was very professional and responsive...
Greece | May 19 - Jun 7, 2023

Rod
Rod E.
Canada | Reviewed on Jun 20, 2023
Aggeliki was very professional and responsive right from the beginning of our trip planning stage through to helping us with minor issues that arose during our time in Greece. The trip itinerary that she developed exceeded our expectations. Transfers went seamlessly with all drivers courteous and on time. Our guides were very professional, knowledgeable and responsive to "on the fly" changes to daily itineraries. The hotels selected exceeded our expectations with a fantastic stay to end... Read more

Aggeliki was very professional and responsive right from the beginning of our trip planning stage through to helping us with minor issues that arose during our time in Greece. The trip itinerary that she developed exceeded our expectations. Transfers went seamlessly with all drivers courteous and on time. Our guides were very professional, knowledgeable and responsive to "on the fly" changes to daily itineraries. The hotels selected exceeded our expectations with a fantastic stay to end our trip in the beautiful Azade Boutique Hotel in Chania - outstanding!

Hotel Reviews
Sweet Home Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eiriana Luxury Suites
Milos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wonderful to have cooked breakfast brought to our room to have on the outside patio!
Vigla Hotel
Amorgos
Authenticity & Character
Location
Staff
A great cooking class!
Cleanliness & Comfort
Antony Suites
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azade Boutique Hotel
Chania

Very accommodating staff from the time we arrived until check out. Breakfast was wonderful on the patio and rooms were outstanding.

Authenticity & Character
Classy renovation of original building with large rooms very well appointed
Location
In the heart of Chania Old Town a very short walk to the bay.
Staff
Friendly and accommodating with any request
Cleanliness & Comfort
Galaxy Iraklio Hotel
Iraklio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jun 21, 2023

Yeia sou, Rod!

Thank you for sharing your experience in Greece with us.
My team and I are all really happy that you had a great time here with us and as I told Geoff, we are looking forward to seeing you come back soon! I have so many more to show you! :)

Yamas!
Aggeliki and the GA Trips team

Australia trip
Australia | May 26 - Jun 7, 2023

Katie
Katie K.
Palm Bay, FL | Reviewed on Jun 20, 2023
Gary was incredibly helpful and planned an absolutely wonderful trip for me and my family. Everything from the transportation, hotel reservations, and excursion was exceptional. We had some last minute travel issues that he helped us with immediately. I gave 5 stars but Gary deserves 10. Thank you, Gary!! Read more

Gary was incredibly helpful and planned an absolutely wonderful trip for me and my family. Everything from the transportation, hotel reservations, and excursion was exceptional. We had some last minute travel issues that he helped us with immediately. I gave 5 stars but Gary deserves 10. Thank you, Gary!!

Hotel Reviews
Shangri-La Sydney
The Rocks, Sydney

This was the best hotel we stayed at. Incredible view and impressive service.

Authenticity & Character
It was beautiful and unique
Location
Walkable to everything and great views from our window.
Staff
Very helpful staff. They took care of my kids who arrived before I did.
Cleanliness & Comfort
Mercure Cairns
Cairns

This hotel worked great for us and our short stay but didn't compare to the other hotel stays. It was a bit of a Bahamian vibe.

Authenticity & Character
Location
Staff
The staff was lovely.
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Perfect stay for an early departure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

Unfortunately I was sea sick most of the time. Regardless, this excursion was one for the books. The captain took good care of me and the kids and I had a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

Each of our transfers, guides, and tours were TOP NOTCH!
Peru | Jun 13 - Jun 19, 2023

Mallory
Mallory A.
New Orleans, LA | Reviewed on Jun 20, 2023
Each of our transfers, guides, and tours were all top-notch. We enjoyed our hotels as well. Read more

Each of our transfers, guides, and tours were all top-notch. We enjoyed our hotels as well.

Hotel Review
Antigua Casona San Blas
Cusco

Very cool vibe, nice touches, like hot water bottles in our bed, hot tea in the evenings , etc. Nice breakfast. Central location. Excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private One Day Inca Trail Hike to Machu Picchu
Private One Day Inca Trail Hike to Machu Picchu
Peru

Our guide, Freddy, was the best!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Jun 20, 2023

Hi Mallory,
Thank you for your kind words. It was a pleasure for us to host you in our wonderful country of Peru. It was great you had such an enjoyable experience and we will certainly pass your compliments to our guide Freddy.
Looking forward to see you with us again in the future.
Regards,
Jason.

Lorenza was great! Not only she helped us pla...
Italy | Jun 8 - Jun 16, 2023

D
Dolores R.
West Linn, OR | Reviewed on Jun 20, 2023
Lorenza was great! Not only she helped us plan our trip, she was available once we were on our trip which was so nice. If we had any questions she would respond promptly.
The hotels we stayed at were in perfect locations.
We loved Residenza Luce (a boutique hotel) in Amalfi the best! Family owned and managed. We had "Nona" cooking breakfast for us everyday of our stay and several members of the family were present and so caring.
The hotel in Trastevere Rome was in a great location, but...
Read more

Lorenza was great! Not only she helped us plan our trip, she was available once we were on our trip which was so nice. If we had any questions she would respond promptly.
The hotels we stayed at were in perfect locations.
We loved Residenza Luce (a boutique hotel) in Amalfi the best! Family owned and managed. We had "Nona" cooking breakfast for us everyday of our stay and several members of the family were present and so caring.
The hotel in Trastevere Rome was in a great location, but we did not luck it very much (Tree Charm). There was nobody available after 2:30 pm, so if you needed a towel or anything else you just couldn't get it...
Best,
DR

Local specialist: Lorenza Cannarsa

Sharon and the team did a great job!
Morocco | May 31 - Jun 13, 2023

Jane
Jane S.
Mozambique | Reviewed on Jun 20, 2023
Sharon did a great job organizing the trip, providing recommendations and suggestions, adjusting to our requests, and then helping us postpone when I had a work emergency. The hotels she selected where just the type we asked for, we had one driver for most of the time which made luggage and moving around easier, and the local guides used by MI were great!! She was super helpful and made the planning process easy!! I highly recommend Sharon and am glad Kim Kim linked us with Morroco Immersion!! Read more

Sharon did a great job organizing the trip, providing recommendations and suggestions, adjusting to our requests, and then helping us postpone when I had a work emergency. The hotels she selected where just the type we asked for, we had one driver for most of the time which made luggage and moving around easier, and the local guides used by MI were great!! She was super helpful and made the planning process easy!! I highly recommend Sharon and am glad Kim Kim linked us with Morroco Immersion!!

Hotel Reviews
ONOMO Hotel Casablanca Airport
Nouaceur

Fine for a late arrival. I thought the room smelled like smoke even though it was non-smoking.

Authenticity & Character
fine hotel but could be anywhere.
Location
near to airport, easy to get to from there.
Cleanliness & Comfort
Riad La Gazelle du Sud
Marrakech

The Riad itself is nice. The walk to the Riad down the winding and sometimes dark alley was not my favorite. As a woman alone, I definitely didn't like it. It was safe, nothing at all happened, but it made me feel a bit nervous. The room was good and looked out onto the main courtyard and plunge pool. Couldn't keep the windows open as it would be to noisy, but aircon worked fine. The breakfast was good...lots of options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Roseville
Kalaat M'Gouna

it's a bit off of the beaten track, but well worth it! The staff were absolutely amazing, so nice and welcoming. The amount of food they provided was enough for at least 6 people (there were 2 of us)! and the room was really comfortable. Enough space (not huge but fine), good bathroom, window onto the garden where I watched a local family collect apricots.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga

If you're going to the desert, this is a nice place to pass some time. There's a nice pool, a good courtyard with both sunny and shady spots, a room off of the restaurant with some lounging options, and the rooms are good. The staff were nice, beds were super comfortable, etc!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Merzouga Dunes Camps
Merzouga

we were the only people out of 14 tents available--which seems like it should be nice, but was a little lonely. The tent was nice, it did have aircon. if you've been on a safari in Kenya/Tanzania, it's not quite that roomy a setup, but the bed was comfortable, staff were nice, bathroom was great. No issues and would recommend. BUT, I would ask your company to make sure there will be others there--and if not maybe look at other tent options (e.g. the non-luxury group next door--same company--had about 30 tents and at least half were full that night. would have been better (and louder) atmosphere).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Hicham
Chefchaouen

The room was great, food was excellent. It's a complicated maze to get in and out, but once you get that down, you can't beat the location!! Would definitely recommend it! And I loved Chefchaouen!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Farouzi
fes

It's a typical Riad off of a bit of a windy alley, but easy to find with local landmarks and centrally located. Their breakfast was HUGE and while we didn't eat dinner there, it looked like to others eating had quite a spread. The two men working there were happy to help with anything we needed and took great care of us! The decoration of the rooms and the interior in general were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Zouhour
Rabat

The riad is in a great location, close to the main road so you don't have to haul your luggage toooo far, but within the medina and nice a quiet. It was easy to get around to shops, restaurants, etc. Beautiful space, our room was comfortable and o good bathroom. My mom and I were sharing and i think they took a double and split it, so the individual beds were very very narrow. But other than that, it was great (so if you're sharing a bed, should be excellent!)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
the split bed made them too narrow to be comfortable. But super clean.
Local specialist: Sharon Louthian

Family trip to Berlin, Amsterdam, and Bruges.
Germany | Jun 2 - Jun 12, 2023

Stephen
Stephen M.
Kennesaw, GA | Reviewed on Jun 20, 2023
Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for... Read more

Our trip to Berlin, Amsterdam, and Bruges was absolutely fantastic. Tomaz and Zala took great care of us from planning our itinerary to providing real time assistance when needed. The transfers, tours and accommodations that Tomaz and team set for us exceeded our expectations. Our private guides in Berlin (Monika), Amsterdam (Eva), and Bruges (Blanca) we so knowledgeable in providing us the historical significance of the areas we toured and also provided us with good recommendations for where to eat to get the real local experience.
Having our tickets and passes before we arrived made for a stress-free vacation full of memories that will last our lifetime. Thank you to the entire team for making this trip an absolutely wonderful experience.

Hotel Reviews
LINDNER HOTEL AM KU'DAMM
Berlin

Breakfast was absolutely fantastic. The hotel staff was helpful and flexible during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swissotel Amsterdam
Amsterdam

Breakfast was amazing!! Staff was helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Berlin
Guided tour of Berlin
Berlin

Monika was a great guide. She gave us personal insight into the history and events that took place in Berlin.

Quality of Experience
Guides, Drivers and Staff
Entrance fee to Anne Frank museum
Amsterdam

Probably the best tour and museum on our trip. Having the passes ready for us made the experience that much better.

Quality of Experience
Guided tour of Amsterdam
Guided tour of Amsterdam
Amsterdam

Eva was great guide that took us away from the 'commercial areas' to understand more about Amsterdam and all of the history from when it was founded and evolved over the years. She used maps and visuals to really bring that history to life so we could fully understand the significance of the city. We highly recommend Eva for anyone interested in touring Amsterdam.

Quality of Experience
Guides, Drivers and Staff
Day trip to Bruges
Day trip to Bruges
Amsterdam

Blanca became part of our family during the course of the day trip. She literally spent the entire day with us getting to know us and us her. Her knowledge of the history of Bruges was amazing. Her recommendations for where to eat and even more so, where to snack, was spot on. We highly recommend using Blanca for tours in Bruges.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jun 21, 2023

Thank you for your kind review Stephen! Such a pleasure to hear you had an amazing time!
Our team will be happy to organize another trip for you anytime.
I wish you a lovely Summer,
Tomaz

Effie, Katerina,and Antonis were so helpful a...
Greece | Jun 1 - Jun 13, 2023

Sharon
Sharon L.
Ballenger Creek, MD | Reviewed on Jun 20, 2023
Effie, Katerina,and Antonis were so helpful and always available to answer our questions and/or help us. I speak highly of them Read more

Effie, Katerina,and Antonis were so helpful and always available to answer our questions and/or help us. I speak highly of them

Hotel Reviews
Athens Ikon
Athens

Great place to start our trip, comfortable and welcoming

Authenticity & Character
Suites, not just hotel room
Location
Close to shopping
Staff
All staff helpful. Loved the personal welcome when we arrived
Cleanliness & Comfort
All areas clean
Palladium Boutique Hotel
Mykonos

Thanos extremely helpful to us throughout our stay, arranging a birthday celebration for my grandson, coordinating rides for us, and helping us rent a second room for comfort

Authenticity & Character
Extremely helpful staff
Location
Beautiful setting, close to beaches, and rides down to Mykonos crnter
Staff
Thanos
Cleanliness & Comfort
All areas of facility clean and attractive
1809 Villa
Santorini

Beautiful setting, hot tub feature, welcome and services from staff helpful

Authenticity & Character
Felt like our own Greek villa
Location
Beautiful views. Felt very “upscale”. Loved the history of the area
Staff
So helpful with our luggage, wonderful breakfasts
Cleanliness & Comfort
Very clean. Upstairs rooms at times hot
Activity Reviews
Free Day in Athens
Free Day in Athens
Athens

Our personal guide was knowledgeable, friendly and aware of my handicap needs. Great tour

Quality of Experience
Guides, Drivers and Staff
Friendly. Able to adjust to my hsndicap
Transport
On time friendly
The Exotic Private Tour of Elafonissi Beach
The Exotic Private Tour of Elafonissi Beach
Chania

Walking to the beach long and difficult with my hsndicap. Driver did drive down to pick up up after

Quality of Experience
Loved the umbrella sites and water lovely
Guides, Drivers and Staff
Transport
Knossos Palace Small-group Mythological Tour
Knossos Palace Small-group Mythological Tour
Greece

Historical

Quality of Experience
Guides, Drivers and Staff
Free Day in Santorini
Free Day in Santorini
Santorini

Great to have our own time to explore

Quality of Experience
Guides, Drivers and Staff
Always on time and able to handle our luggage
Transport
Found us immediately after departure from the boat
Small-Group Caldera Catamaran Sunset Cruise
Small-Group Caldera Catamaran Sunset Cruise
Santorini

Loved the boat, activities, and friendly staff Sunset pictures amazing

Quality of Experience
Fun, loved the small group size
Food
BBQ
Guides, Drivers and Staff
Great BBQ meal. Loved raising their sales
Transport
Private Walking Tour of Mykonos Town
Private Walking Tour of Mykonos Town
Mykonos

Guide knowledgeable. Very friendly and private tour able to accommodate my handicap

Quality of Experience
Orientation to shopping areas helpful
Guides, Drivers and Staff
Great guide
Transport
Dropped us off and picked us up on time and in area easy to find
Concierge-Class Small-group Sailing Cruise to Delos & Rhenia islands
Concierge-Class Small-group Sailing Cruise to Delos & Rhenia islands
Mykonos

Loved Delos tour. More “friendly” than Athens Parthenon tour

Quality of Experience
Sailing was fun
Food
Guides, Drivers and Staff
Very friendly boat staff
Transport
Loved the sailing
Local specialist: Effie Parasyrakis
Effie
Effie Parasyrakis
Local specialist in Athens | Replied on Jun 21, 2023

Dear Sharon,

Thank you for your kind words! We are all very happy that you enjoyed your trip to Greece so much!

Hope to see you back in Greece again soon!

Best,
Effie

Fabio was the ultimate travel planner and host.
Italy | May 26 - Jun 7, 2023

russalle
russalle a.
Wilkinsburg, PA | Reviewed on Jun 20, 2023
Fabio was the ultimate travel planner and host. I have traveled to different countries for 15 plus years with travel specialists and Fabio is by far the best. He not only helped one of my sister’s find care and called a doctor for her, he also helped with my other sister’s lost luggage and getting her a free transport to and from to get her bag and contacted the airport directly to make sure it was there for her. Fabio was able to coordinate 5 family members all with different flights and... Read more

Fabio was the ultimate travel planner and host. I have traveled to different countries for 15 plus years with travel specialists and Fabio is by far the best. He not only helped one of my sister’s find care and called a doctor for her, he also helped with my other sister’s lost luggage and getting her a free transport to and from to get her bag and contacted the airport directly to make sure it was there for her.

Fabio was able to coordinate 5 family members all with different flights and arrival/departure times. We didn’t have a single mishap with our crazy travel schedules because he was so organized and on top of our dates.

He called each of our tour operators the day of to explain our family style and to coordinate with them to make sure we had the best experience. Not only did we love him, but each tour operator has formed a trusting relationship with him and speaks so highly of him. He only books tours/excursions with the best companies. That goes along way, especially when stopping in 5 cities like we did and having so much knowledge of each city, the different things to do there and who to book through.

He met us in Lake Como and went so far as to buy us a few beverages and to host us.

My older sister asked for last minute photographs of her and her recent husband and Fabio came through with the best photographer.

A few of my flights were canceled and I had to switch to a different city to fly out and he was able to cancel those train/excursion tickets and transition to a new city with the same money paid.

I work in sales and his attention to detail and ability to understand the family dynamic was amazing. He is so good at what he does and his understanding of the different tour operators in Italy helped us have the best time.

I wish I could plan all my trips with him across the world. I don’t think I will ever get as wonderful of a travel specialist as him. He really is fantastic.

Activity Reviews
Trastevere Local Food Tour
Trastevere Local Food Tour
Rome

We loved Dimitri. Amazing host and so knowledge of the city and food.

Quality of Experience
No
Food
Guides, Drivers and Staff
Transport
Highlights & Hidden Gems of Rome | Walking Tour
Highlights & Hidden Gems of Rome | Walking Tour
Rome

Absolutely fantastic and our guide was a pleasure to meet.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Sunset Vespa Tour with Wine Tasting
Tuscany Sunset Vespa Tour with Wine Tasting
Italy

This was our most favorite activity of the trip. Such a cool experience and breathtaking views of the countryside.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Our driver was amazing. He took such great care of us and even stopped by the airport, out of his way with no extra charge, to grab my sister’s bag that was delayed a few days.

Quality of Experience
Guides, Drivers and Staff
Transport
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

Carmela is amazing. She made this cooking class so much fun. We couldn’t stop laughing throughout the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Boat Trip along the Cinque Terre with Aperitif
Sunset Boat Trip along the Cinque Terre with Aperitif
Italy

Such an amazing way to see the different cities. Our boat operator was fantastic and added so many different touches with his knowledge of the area. We had a blast.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Food Tour
Venice Food Tour
Venice

Giada was a pleasure to meet. Fun, witty and she knows the local spots for food. It was really nice to met someone from the city and to ask her questions about Venice throughout her life there. We loved her.

Quality of Experience
Guides, Drivers and Staff
Transport
[TRANSPORT] Venice Airport Private Water Taxi Transfer
Venice

The taxi service was very accommodating. I asked to leave earlier and they helped me make that happen without any extra fees.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums & Sistine Chapel Tour
Vatican Museums & Sistine Chapel Tour
Rome

Our guide was very knowledgeable and really helped us with more knowledge and background info.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jun 21, 2023

Buongiorno Russalle!
Thank you so much for taking the time to write this wonderful review!! It was great and easy communicating with you before and during your stay in beautiful Italy. I am so, so happy that you and the group had lots of fun, and I am looking forward to meeting you again in the future, perhaps in some other lovely area across this amazing country. Wish you all the best!! 🙂🙂
A presto,
Fabio

Trip of a lifetime!
Argentina | May 17 - Jun 8, 2023

L
Laura E.
Ireland | Reviewed on Jun 20, 2023
First and foremost, our trip was incredible. A once and a lifetime experience, and for this we owe huge thanks to Augustina and Herve! Augustina was the most incredible local agent, all of the hotels, tours and trips were incredible and beyond what we could have found or planned ourselves. Any issues or dilemmas we found ourselves in, from trying to find a last minute rental car, to figuring best routes to drive at particular parts in the country with no mobile data available, Augustina was... Read more

First and foremost, our trip was incredible. A once and a lifetime experience, and for this we owe huge thanks to Augustina and Herve! Augustina was the most incredible local agent, all of the hotels, tours and trips were incredible and beyond what we could have found or planned ourselves. Any issues or dilemmas we found ourselves in, from trying to find a last minute rental car, to figuring best routes to drive at particular parts in the country with no mobile data available, Augustina was on it ASAP and had us back relaxing and stress free! This was our first trip to South America, coming all the way from Ireland, thus we were incredibly grateful for the check-ins to see how we were doing, assuring we were having the best time possible and the overall kindness shown by both Augustina and Herve, answering any silly questions we had along the way.

They genuinely cared about us having the most amazing experiences on our adventure, and could feel this care from the moment we started planning the trip with them to the moment we arrived back home.

We could not have asked for better support in our first trip to Argentina, and would recommend KimKim (and Agustina and Herve) to anyone looking to have an unforgettable adventure!

Activity Reviews
Bike tour: Palermo & Recoleta
Bike tour: Palermo & Recoleta
Buenos Aires

Beno, was a fantastic host, her bubbly nature and kindness was palpable from the second we met her. We were taken around Buenos Aires for 4hrs by bike, from the obelisk to the beautiful rose gardens in Palermo. Her knowledge and love for her job was very apparent and we had a wonderful first day in Buenos Aires with Beno.

Quality of Experience
amazing way to see the city
Guides, Drivers and Staff
Beno was a very kind, fun and warm person
Transport
bikes were great
Tasting the best Argentine wines
Tasting the best Argentine wines
Buenos Aires

This was a fun evening! Our sommelier clearly knew his wines, we learned so much while enjoying the beautiful Malbec from Patagonia, to the torrentes of Cafayate. We would highly recommend this wine tasting experience!

Quality of Experience
Guides, Drivers and Staff
Our sommelier was very knowledgeable and fun
Transport
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

We attended the tango show and dinner following a wine tasting next door. The dinner was ok, but the staff were so lovely and the tango show was amazing! A great experience overall!

Quality of Experience
Food was a little underwhelming
Food
The food was ok, but definitely our least favorite we had in Buenos Aires
Guides, Drivers and Staff
fabulous!
Transport
The shuttle bus home was a fantastic addition
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires

Sandra was an incredible tour guide, her in-depth knowledge of the history of Buenos Aires was impressive but fascinating! Her kind and warm soul was a delight to be around and we just had a wonderful day with Sandra. We started our morning with Sandra collecting us rom our hotel, with a quick subway ride to the the business district in SanTelmo where we learned all about the independence of Buenos Aires and the sad but fascinating history of the city. We visited the Pink building, the cathedral, the Mayo plaza and strolled the historical streets of San Telmo. We then proceeded by bus to La Boca, a beautifully colourful area by the dock. Here we learned about the history of La Boca along with the life of Maradona and Eva Perón. We returned to Palermo by bus where Sandra dropped us to the Botanical Gardens where we continued our day solo.

Quality of Experience
Sandra was an awesome guide
Guides, Drivers and Staff
We adored Sandra
Transport
We loved riding the bus and subway around the city
Estancia Colomé: experience at the highest altitude vineyard in the world
Estancia Colomé: experience at the highest altitude vineyard in the world
Argentina

This was an amazing experience! We love our wine and were excited for this experience. We commenced the day with a tasting of 3 beautiful wines from the Colome vineyard, one white (torrontes) and two Malbec reds. Having done the wine tasting in Buenos Aires and learning so much there, we could build on our tasting knowledge which was a lot of fun. Our sommelier was excellent, with fantastic knowledge and the wine was delicious. We then had a very cool tour of the Vineyard owners personal art collection by James Turrell which we were not expecting but was very cool! The lunch that followed was lovely, sitting in the sun overlooking the beautiful grounds of the Colome vineyard.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local community in the Calchaquíes Valleys (homestay)
Local community in the Calchaquíes Valleys (homestay)
Cafayate

Rosa and her son Sylvestre were kind and welcoming! we had a lovely time picking oranges and making juice, chasing and feeding the chickens and enjoying the beautiful mountain views. We had a wonderful time exploring and hiking in the local area, watching the condor and vultures in their natural habitat.

Quality of Experience
Amazing
Food
The food was incredible! so delicious
Guides, Drivers and Staff
Imara was a fabulous, kind person, who added greatly to the enjoyment of the experience.
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

AMAZING!!!!! This was a great tour. Our guide was very kind and knowledgeable of all of the local nature we were experiencing. The falls are so beautiful and we had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
the bus was far too early for pickup. We were told to be ready for 8:15 but the bus arrived for us at 7:45
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú

Lots of fun! The water was beautiful and warm, the view of the falls was fabulous, plus we saw some capybara and crocodiles.

Quality of Experience
Guides, Drivers and Staff
Transport
Bike tour in the Iguazú jungle
Bike tour in the Iguazú jungle
Puerto Iguazú

This was our favorite tour in Iguazu! Our two wonderful guides were encyclopedias of knowledge, with an incredible passion, love and insight into the local birds and nature. We were lucky enough to see a plethora of incredible birds, from the woodpecker to the turkey vulture. We saw the tracks of a panther and the Jaguar and the Anteater, which was incredible. I would recommend this trip to all visiting Iguazu.

Quality of Experience
Exceptional
Guides, Drivers and Staff
Exceptional! Incredible knowledge and passion for the local wildlife
Transport
the bikes were top quality and we were collected and dropped off at hour hotel.
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

The view of the falls were fabulous, incredible view of the devils throat. A lot smaller park than that of the Argentina side, but worth the visit.

Quality of Experience
Guides, Drivers and Staff
our guide was very friendly and chatty
Transport
very comfortable travels on the coach
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

One of the best experiences we had in Argentina, and definitely our favorite night in Buenos Aires! Pierre and Graciela were fabulous hosts! We were taken on a tour of the historical tango area of Buenos Aires where we learnt all about the history of the tango, dance and music. We had an excellent time in Pierre and Graciela's home making empanadas and chatting with them and their two sons. Their genuine kindness and warmth was undeniable from the entire family and we felt so welcome and at home. We had a wonderful dinner, discussions about life and even played some tango related games!

Quality of Experience
Everything
Food
Delicious empanadas, beef and milanesa!
Guides, Drivers and Staff
Pierre and Graciela are incredible people !
Transport
Pierre and Graciela collected us and dropped us home, suggesting wonderful places to eat and visit along the way!
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jun 20, 2023
Wow, I'm incredibly grateful, Laura and Ryan, for this beautiful message you left! It truly touches me to know that you enjoyed your first trip to South America in such a wonderful way. Organizing this trip together was an immense pleasure for me, and I'm thrilled to hear that you had a great time, met fabulous guides, and enjoyed the landscapes, wines, and local transportation of the country. It brings me so much joy. I can't express how happy I am that everything worked out well and that... Read more

Wow, I'm incredibly grateful, Laura and Ryan, for this beautiful message you left! It truly touches me to know that you enjoyed your first trip to South America in such a wonderful way. Organizing this trip together was an immense pleasure for me, and I'm thrilled to hear that you had a great time, met fabulous guides, and enjoyed the landscapes, wines, and local transportation of the country. It brings me so much joy.

I can't express how happy I am that everything worked out well and that you had such a memorable experience. Seeing your excitement and satisfaction means the world to me. It was a pleasure to be part of your journey and to contribute to creating beautiful memories for both of you. Thank you for allowing me to be a part of this amazing adventure. I hope that this trip is just the beginning of many more incredible experiences together. Wishing you both all the happiness and many more exciting travels in the future!

Warmest regards,
Agus

Trip was wonderful! Catered to our preference...
Greece | Jun 2 - Jun 16, 2023

C
Cathy M.
Kissimmee, FL | Reviewed on Jun 20, 2023
Trip was wonderful! Catered to our preferences! Transfers were on time. Everyone we dealt with was personal and professional. Will definitely look at KimKim for future adventures.
Irene was wonderful. Clearly communicated and offered suggestions as needed.
Thank you Irene as well as the rest of the team for making this bucket list adventure a memory for the ages!
Read more

Trip was wonderful! Catered to our preferences! Transfers were on time. Everyone we dealt with was personal and professional. Will definitely look at KimKim for future adventures.
Irene was wonderful. Clearly communicated and offered suggestions as needed.
Thank you Irene as well as the rest of the team for making this bucket list adventure a memory for the ages!

Hotel Review
Home and Poetry
Athens

Wonderful location!

Authenticity & Character
Location
Perfect location excellent views
Staff
Polite and helpful
Cleanliness & Comfort
Large and quaint decor
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Jun 23, 2023

Dear Cathy and Chrystal!
I am so happy that you had a wonderful trip and thank you so much for your kind words!
It was a pleasure working with you and I wish that I will have the opportunity to introduce you to more amazing locations in the future! In Greece or perhaps next time in Italy where our local team also specialize in!
All my best and safe travels!
Irene

My son and I had the trip of a lifetime! Havi...
Iceland | May 18 - Jun 1, 2023

Julie
Julie S.
Wausau, WI | Reviewed on Jun 20, 2023
My son and I had the trip of a lifetime! Having Duncan and our local person to contact as well was the way to plan a trip. They helped us when weather unexpectedly changed our plans, they also made our trip exactly like we asked them too! Each activity was exactly what we wanted and more. I look forward to using them in the future. Read more

My son and I had the trip of a lifetime! Having Duncan and our local person to contact as well was the way to plan a trip. They helped us when weather unexpectedly changed our plans, they also made our trip exactly like we asked them too! Each activity was exactly what we wanted and more. I look forward to using them in the future.

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd
Authenticity & Character
Nice place
Location
Close to the sites we were touring for the day
Staff
Helpful
Cleanliness & Comfort
Nice place
Hotel Katla by Keahotels
Vík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Vestmannaeyjar

Unfortunately we did not get to stay at this hotel, but if it was like any of the others, weather was the reason but they found us a great alternative!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Jökull
Höfn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Valaskjálf
Egilsstadir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sigló Hotel
Siglufjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hvammstangi
Hvammstangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Isafjordur Torg
Ísafjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Westfjords
Patreksfjörður
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Baron
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Berjaya Hotel Mývatn
Mývatn

We had the best room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

The Vok Baths were a great place to unwind. At first, I was hesitant due to fatigue, but it turned out to be the perfect way to relax.

Quality of Experience
Guides, Drivers and Staff
Transport
Myrdalsjokull glacier snowmobiling
Myrdalsjokull glacier snowmobiling
Iceland

Snowmobiling on the glacier was an unforgettable experience. Being from Wisconsin, snowmobiling isn't new, but doing it on a glacier was thrilling!

Quality of Experience
Guides, Drivers and Staff
Transport
Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

The tour was fascinating. We saw seals and got to touch a piece of iceberg that's thousands of years old. However, it was also a stark reminder of global warming.

Quality of Experience
Guides, Drivers and Staff
Transport
Husavik Whale Watching
Husavik Whale Watching
Iceland

The whale watching was one of the highlights of the trip. We got to see whales up close, which was a fantastic experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jun 20, 2023

Thanks so much for this glowing review, Julie, I'm so glad you and Jacob had a great experience.

Regards
Duncan

Wonderful vacation in Japan
Japan | Jun 2 - Jun 17, 2023

Stephanie
Stephanie B.
Orlando, FL | Reviewed on Jun 20, 2023
We very much enjoyed our 2 week Japan vacation, thanks to the careful planning of Irish. Irish was a great problem solver when issues came up, she was a thoughtful communicator, responding quickly to questions and she was thorough and organized so everything was arranged on time and without issue. Our guides were wonderful for the most part. We thought that Shu was exceptionally good in his knowledge, organization and consideration. Miyuki was also terrific, even though she pushed us to... Read more

We very much enjoyed our 2 week Japan vacation, thanks to the careful planning of Irish. Irish was a great problem solver when issues came up, she was a thoughtful communicator, responding quickly to questions and she was thorough and organized so everything was arranged on time and without issue.

Our guides were wonderful for the most part. We thought that Shu was exceptionally good in his knowledge, organization and consideration. Miyuki was also terrific, even though she pushed us to our limits of walking. Mike helped us get part of way from Hakone to Naoshima and he was delightful and efficient. Stephanie showed us around Tokyo one morning on a fun and informative food tour which was a lot of fun.

Together, they made our trip smooth and easy!

Hotel Reviews
Zentis Osaka
Osaka

Beautiful hotel, comfortable rooms, excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Century Southern Tower
Tokyo

Average corporate hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Airu
Hakone

Beautiful hotel! The photos don’t do it justice. The staff was exceptional. We worked definitely return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naoshima Ryokan ROKA
Naoshima

We loved this hotel. A peaceful refuge in a beauty setting. The service is excellent, as is the food. We would definitely return!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima

Great hotel, comfortable rooms, excellent location. The hotel restaurant is excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
14-Day Ordinary JR Pass
14-Day Ordinary JR Pass
Japan

We enjoyed having our JR pass. I wish that I would have ordered it myself online so that I could have made seating reservations online. That’s the only drawback.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Tokyo
Arrive in Tokyo
Tokyo

Our greeter was very kind and helpful and helped us secure our JR pass and pocket Wi-Fi. Our driver was a little disappointing. We arrived in heavy rain due to the typhoon. He drove quite aggressively in the rain, and then dropped us in the pouring rain when we were not sure which was our AirBNB. Just put our luggage out on the street and drove off. It would have been really helpful if he could have helped us read the Japanese numbers and signage.

Quality of Experience
Guides, Drivers and Staff
Transport
Edo-Tokyo Open Air Museum
Edo-Tokyo Open Air Museum
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Yayoi Kusama Museum
Yayoi Kusama Museum
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Akihabara- Tokyo's Electric town
Akihabara- Tokyo's Electric town
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
TeamLab Planets Tokyo
TeamLab Planets Tokyo
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Red Tokyo Tower
Red Tokyo Tower
Tokyo
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Uji and Nara
Day Trip to Uji and Nara
Kyoto

We loved it but the 2.5 hour walk to Todai-Ji was too much, especially in the rain. Would have preferred a more direct route.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Arashiyama
Exploring Arashiyama
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Tokyo Departure
Tokyo Departure
Japan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Buildings by the architect Shin Takamatsu
Visit Buildings by the architect Shin Takamatsu
Tokyo

The visit to Shin Takamatsu's buildings was interesting and we enjoyed seeing his work.

Quality of Experience
Guides, Drivers and Staff
Transport
 Mt. Fuji and Hakone Tour
Mt. Fuji and Hakone Tour
Hakone

The Mt. Fuji and Hakone Tour was enjoyable, although we only saw the top of Mt. Fuji due to cloud cover.

Quality of Experience
Guides, Drivers and Staff
Transport
Nakameguro Food Tour
Nakameguro Food Tour
Tokyo

The food tour in Nakameguro was great. We enjoyed trying different types of food and our guide, Stephanie, was super helpful despite a minor miscommunication about timing.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Sumo Training Visit
Morning Sumo Training Visit
Tokyo

The Sumo Training Visit was a unique experience and it was nice to learn about the culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiku Chiku CAFE- A hedgehog home and cafe in Shibuya
Chiku Chiku CAFE- A hedgehog home and cafe in Shibuya
Tokyo

The visit to Chiku Chiku Cafe was fun, but the hedgehogs could have been more alert.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Tea Ceremony
Traditional Tea Ceremony
Kyoto

The Traditional Tea Ceremony was one of the highlights of the trip. We really enjoyed learning about the culture and the matcha was delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irish S.
Irish
Irish S.
Local specialist in Tokyo | Replied on Jun 21, 2023

Dear Stephanie,

Thank you for sharing your amazing experience in Japan with us. We are so grateful for your review, it help us identify the aspects of the trip where we can improve our service to our loyal travelers like you. We had a wonderful time working and planning with you and we appreciate your patience and understanding throughout the trip. Hope you will come back to Japan soon!
Take care and keep traveling!

My warmest regards and best wishes,
Irish

We felt like Luis was alongside us every step...
Spain | Jun 12 - Jun 19, 2023

Gina
Gina B.
Hoffman Estates, IL | Reviewed on Jun 20, 2023
We felt like Luis was alongside us every step of the way. His service was top tier and his care was real. Read more

We felt like Luis was alongside us every step of the way. His service was top tier and his care was real.

Hotel Reviews
Catalonia Catedral Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marqués House
Valencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Half Day City Tour & Sagrada Familia (incl skip the line tickets) - SMALL GROUP
Barcelona

Teo was awesome. Highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Cooking class
Cooking class
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
City of Arts and Sciences
City of Arts and Sciences
Valencia

Dani was awesome. Highly recommend this tour, tour guide and tour company. First class all the way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valencia Old Town Walk + Wine & Tapas
Valencia Old Town Walk + Wine & Tapas
Valencia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Jun 20, 2023

Hi Gina,

Thank you very much for taking the time to share your thoughts with me. I'm sure you have enjoyed the trip since we have been in touch during all of it. Just hope you can keep in touch and keep me in mind for your future travels to Spain or Portugal.

Have a great year ahead!

Luis

4 friends in Greece
Greece | May 26 - Jun 17, 2023

David
David A.
Wailuku, HI | Reviewed on Jun 20, 2023

Tasos and his team were very responsive and did a good job balancing often competing desires of multiple travelers.

Local specialist: Tasos Mylonas

The experience from start to end was amazing....
Vietnam | Jun 7 - Jun 18, 2023

K
KRYSTLE B.
Bridgeview, IL | Reviewed on Jun 20, 2023
The experience from start to end was amazing. Felt very safe and secure with all the arrangements. All of the tour guides were phenomenal. Excellent service and very knowledgeable. Hein, Ha, Alex, Mr. Quong and Johnny were all so very pleasant. The tour guide who took us ladies through the village and rainfall please forgive me I do not recall his name but was also great. All of the experiences were very memorable. Thank you for an amazing time and your hard work in putting the itineraries... Read more

The experience from start to end was amazing. Felt very safe and secure with all the arrangements. All of the tour guides were phenomenal. Excellent service and very knowledgeable. Hein, Ha, Alex, Mr. Quong and Johnny were all so very pleasant. The tour guide who took us ladies through the village and rainfall please forgive me I do not recall his name but was also great. All of the experiences were very memorable. Thank you for an amazing time and your hard work in putting the itineraries together. Excellent service!

Hotel Reviews
Sofitel Legend Metropole Hanoi
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chapa Express Train
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silk Path Grand Resort & Spa Sapa
Lao Cai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stellar of the Seas
quảng ninh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Saigon
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi Vespa by night food tour (N)
Hanoi Vespa by night food tour (N)
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore The Beauty of Hanoi - Full Day Sightseeing
Explore The Beauty of Hanoi - Full Day Sightseeing
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa – Tram Ton – 2800m
Sapa – Tram Ton – 2800m
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sapa Trekking & Sightseeing
Sapa Trekking & Sightseeing
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walk To The Love Waterfall  And Heaven Gate
Walk To The Love Waterfall And Heaven Gate
Sapa
Quality of Experience
Guides, Drivers and Staff
Transport
2200m – Sin Chai – Sapa
2200m – Sin Chai – Sapa
Sapa
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Discovery Halong Bay – Lan Ha Bay (Stellar Of The Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Beautiful Morning in Halong Bay  (Stellar of the Seas)
Beautiful Morning in Halong Bay (Stellar of the Seas)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cu Chi Tunnels & Ho Chi Minh City Tour
Cu Chi Tunnels & Ho Chi Minh City Tour
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jun 20, 2023

Dear Krystle,
Thank you for sharing your experience! I was very pleased that all went smoothly and that our team was able to be part of your memorable vacation. I will pass on your kind words to the whole team that you met during the trip.
Your review truly made my day;)
My very best from Vietnam <3
Hien

Egypt: A journey of a lifetime
Egypt | Apr 18 - May 2, 2023

Mary Beth
Mary Beth K.
Lakewood, OH | Reviewed on Jun 20, 2023

Our primary guide, Khalid, was truly an expert and exuded the confidence necessary for a group unfamiliar with travel to Egypt. The overnight accommodations traveling down the Nile with the opportunity to wade in this infamous body of water was one of the many highlights of the trip. The boat’s crew were beyond outstanding. It’s hard for me to believe that just a short time ago, I rode a camel up Mt. Sinai, climbed through a pyramid, was in the Valley of the Kings, saw the Aswan Dam , crossed the Suez Canal, walked along the Alley of Sphinxes, and more.

Local specialist: Ibrahim Elaref

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.