Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Perfect…4 stars for cost but you do get what you pay for!!
Italy | May 6 - May 15, 2024

S
Sandra B.
Madisonville, TX | Reviewed on Jun 22, 2024
Loved the agent who took our ideas for the trip.
Francesca and Maria were great! Lucy was amazing as were her friends who guided us in Pompeii and Naples.
Yes, Kimkim is expensive but ALL your needs, wants and every transfer is perfect!!
I used them for Madrid and Barcelona with the same perfect results.
Read more

Loved the agent who took our ideas for the trip.
Francesca and Maria were great! Lucy was amazing as were her friends who guided us in Pompeii and Naples.
Yes, Kimkim is expensive but ALL your needs, wants and every transfer is perfect!!
I used them for Madrid and Barcelona with the same perfect results.

Hotel Reviews
47 Boutique Hotel
Rome

Perfect location!!! Great restaurant on the roof. Catered to our every need.

Authenticity & Character
Location
Close walking to everywhere we wanted to go and see.
Staff
Cleanliness & Comfort
Palazzo Caracciolo Napoli - MGallery
Naples

Very chic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Villa Maria Pia
praiano

Loved this precious family run hotel.

Authenticity & Character
Family traditions
Location
Great view and walking distance to restaurants but out of the way of tourists!!
Staff
We felt like one of them!
Cleanliness & Comfort
Nice and clean. Any issues were immediately addressed.
Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Jun 28, 2024
Ciao Sandra!! Grazie mille for your lovely message! I'm thrilled to hear that you had such a fantastic experience with Francesca, Maria, and Lucy, along with her friends in Pompeii and Naples. They truly are amazing, and it's wonderful to know they helped make your trip special. Knowing that every detail met your expectations makes me incredibly happy! I understand that travel can be a big investment, and I’m so glad we could make everything seamless and enjoyable for you. Your... Read more

Ciao Sandra!!

Grazie mille for your lovely message! I'm thrilled to hear that you had such a fantastic experience with Francesca, Maria, and Lucy, along with her friends in Pompeii and Naples. They truly are amazing, and it's wonderful to know they helped make your trip special.

Knowing that every detail met your expectations makes me incredibly happy!

I understand that travel can be a big investment, and I’m so glad we could make everything seamless and enjoyable for you. Your satisfaction is our top priority, and your kind words mean the world to me.

Thanks again for choosing Kimkim. I can’t wait to help you plan your next adventure!

Warm regards,

Caterina

Wasn’t the best trip
Italy | Jun 14 - Jun 21, 2024

C
Carrie A.
Coney Island, NY | Reviewed on Jun 22, 2024
Giulia was very responsive but I was not very happy with my trip. - shuttles only run once an hour to/from the hotel, the shuttles stopped running at 23:30 so we had to pay 50+ euros if we wanted to enjoy a full night out. One morning our travel agency booked excursion was booked at an early morning time and the shuttles were not running yet so we had to pay for transportation
- the hotel itself catered to an much older crowd (average age was about 70 years old) this wasn’t ideal for two...
Read more

Giulia was very responsive but I was not very happy with my trip.

- shuttles only run once an hour to/from the hotel, the shuttles stopped running at 23:30 so we had to pay 50+ euros if we wanted to enjoy a full night out. One morning our travel agency booked excursion was booked at an early morning time and the shuttles were not running yet so we had to pay for transportation
- the hotel itself catered to an much older crowd (average age was about 70 years old) this wasn’t ideal for two women in their 30s and I really wish there was more thought put into that since we relied on the travel agency to have a better idea of the ideal place based on what I shared with the company (this was the biggest point of frustration for us)
- the path of the gods were very far and I wish we knew how difficult and costly it would be just to get to the start of the path. It was mentioned that this would be a “half day” excursion but getting there and back plus the hike would have been 8+ hours.
- the boat excursion to Capri only shared a limited amount of alcohol. I could understand wanting to ensure no one was drunk or unsafe while swimming but there shouldn’t have been any limitations on the way back to Sorrento. If there is a set amount of drinks allowed per person with the excursion then that should be laid out beforehand.

Hotel Review
La Vue D'Or
Sorrento

Staff were very friendly but the furniture and ambiance was very dated. The shower leaked all over the floor whenever we showered. This hotel seemed to cater to a much older crowd (around 70 year old crowd). Food was slightly less than average.

Authenticity & Character
Dated. Need new furniture and fixtures
Location
Great views but far from city center
Staff
So friendly and helpful !
Cleanliness & Comfort
Shower leaked. Found a few ants throughout the week in the room
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Jul 01, 2024
Ні Carrie,
thank you for taking the time to share your feedback about your recent trip. We are glad to hear that overall, your trip was ok.
I'm sorry that the arrangement regarding alcoholic drinks during the Capri boat tour did not meet your expectations. We work only with trusted suppliers who decided to limit it on the boats for safety reasons: our clients’ safety is the priority for us. I hope you can understand this. But, thanks for pointing this out, we will be more clear about it in... Read more

Ні Carrie,
thank you for taking the time to share your feedback about your recent trip. We are glad to hear that overall, your trip was ok.

I'm sorry that the arrangement regarding alcoholic drinks during the Capri boat tour did not meet your expectations. We work only with trusted suppliers who decided to limit it on the boats for safety reasons: our clients’ safety is the priority for us. I hope you can understand this. But, thanks for pointing this out, we will be more clear about it in the tour description going forward.

About the “Path of God” hiking, this was one in a list of many suggested activities during your free day in Sorrento. We didn’t know that you chose to do it that day: we would have been happy to give you more information about it! Again, I wish to thank you for pointing this out, we noted it and we will add some more descriptions about this optional hiking on the trip plan.

However, we sincerely apologize for the inconvenience you faced regarding the accommodations.
We understand the importance of accurate information, which is why we ask our travelers to share thier preferences and their “traveler info” (including their flight details/date of birth) as soon as possible during the planning. Knowing your interests in the nightlife before would have been helpful, too.
By our side, during the planning we tried to be as clear as possible about the hotel: a basic 4-stars hotel with a great view, including dinner and a free shuttle bus that runs hourly (from 7:45 am to 11:30 pm in the night) to the centre because it's not centrally located. Unfortunately, as stated with you during the planning time, the centrally located hotels did not fit your indicated budget.

We are sorry for any confusion or frustration caused by these to you and your friend. We have taken note of your concerns and will address them promptly with our team to ensure such issues are prevented in the future.
We appreciate your understanding and would like to assure you that your feedback is invaluable to us. We are committed to continuously improving our services, and your comments will contribute to enhancing the overall quality of our offerings.

We hope to have the opportunity to welcome you back in the future and provide you with an even more seamless and enjoyable travel experience.

Best regards,
Giulia

Shout Out to KimKim and Volkan
Turkey | May 4 - May 12, 2024

T
Tom H.
| Reviewed on Jun 22, 2024
Absolutely amazing experience with Kim Kim Travel Agency! From the moment we started planning our trip to Turkey, Kim Kim Travel Agency exceeded our expectations in every way. Their personalized service and attention to detail made our journey through Istanbul and Cappadocia unforgettable. Volkan was an amazing guide through the two cities, giving a glimpse into the historical and current day Turkey as a local. He also recommended the best food places, shopping stores and was considerate... Read more

Absolutely amazing experience with Kim Kim Travel Agency!

From the moment we started planning our trip to Turkey, Kim Kim Travel Agency exceeded our expectations in every way. Their personalized service and attention to detail made our journey through Istanbul and Cappadocia unforgettable. Volkan was an amazing guide through the two cities, giving a glimpse into the historical and current day Turkey as a local. He also recommended the best food places, shopping stores and was considerate of the food, health and age related concerns of our group.

In Istanbul, we were immersed in the rich history and vibrant culture of the city. Our knowledgeable guide brought the ancient streets, majestic mosques, and bustling bazaars to life with captivating stories and insights. The itinerary was perfectly balanced, giving us enough time to explore the iconic landmarks like Hagia Sophia and the Blue Mosque, while also allowing us to savor local cuisine at charming restaurants.

Cappadocia was a dream come true. The landscape was otherworldly, and Kim Kim Travel Agency arranged an exceptional itinerary that included a breathtaking hot air balloon ride at sunrise, visits to the surreal rock formations, and explorations of the underground cities. Every detail was taken care of, from our comfortable and unique cave hotel accommodations to seamless transportation between locations.

What truly set Kim Kim Travel Agency apart was their dedication to ensuring a personalized and memorable experience. They took the time to understand our interests and preferences, tailoring the trip to suit our desires. Their local expertise and connections provided us with authentic experiences and insider access that we would have never discovered on our own.

The communication and support from Kim Kim Travel Agency were top-notch throughout the trip. They were always available to answer questions and provide assistance, ensuring that our journey was smooth and enjoyable from start to finish.

If you're considering a trip to Turkey, I wholeheartedly recommend Kim Kim Travel Agency. Their passion for travel, combined with their exceptional service, will ensure that you have a truly unforgettable adventure. We can't wait to book our next trip with them!

Hotel Reviews
Kale Konak Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sirkeci Mansion Hotel
Istanbul
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gullu Konaklari Sirince
Izmir
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pamukkale and Hierapolis
Pamukkale and Hierapolis
Pamukkale
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Ancient City of Ephesus
Explore the Ancient City of Ephesus
Turkey
Quality of Experience
Guides, Drivers and Staff
Transport
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Ceramic Tradition in Avanos + Light Hiking in the Love Valley
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Kaymaklı Underground City
Kaymaklı Underground City
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Tour at Sunrise
Hot Air Balloon Tour at Sunrise
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
Eminönü Heritage Tour: Explore the Historical Bazaars and Ottoman Architectural Sites of Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
lol
Transport
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Visiting Göreme Open Air Museum (UNESCO World Heritage)
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Turkish Bath and Spa at Hürrem Sultan Hammam
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Sightseeing Around Uçhisar and Discovering the Cappadocian Valleys
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Murat Ornek

Our Second Awesome Trip Thru France via KimKim and Tomorrow Travel
France | Jun 8 - Jun 21, 2024

Charles
Charles H.
Atlanta, GA | Reviewed on Jun 22, 2024
Our second journey with KimKim, and specifically the remarkable travel agency Mobee Travel / Tomorrow Travel, to explore France was an absolute delight. Amandine expertly curated various itineraries for our return trip, meticulously booking everything and providing us with detailed vouchers, daily itineraries, and travel guides for each event, destination, and hotel. The standout feature of our experience was the unwavering support from Amandine and her colleague Valentine throughout our... Read more

Our second journey with KimKim, and specifically the remarkable travel agency Mobee Travel / Tomorrow Travel, to explore France was an absolute delight.

Amandine expertly curated various itineraries for our return trip, meticulously booking everything and providing us with detailed vouchers, daily itineraries, and travel guides for each event, destination, and hotel. The standout feature of our experience was the unwavering support from Amandine and her colleague Valentine throughout our trip. For instance, during a strike at the Musee d’Orsay, they promptly informed us and swiftly rescheduled our private tour around the disruption. When we arrived at the museum, we bypassed the long lines of uninformed visitors, thanks to Valentine, and our guide was there to ensure we were among the first to enter when the doors opened. This level of service exemplified the seamless nature of our trip.

Every detail of our journey was flawlessly executed. Our private drivers were punctual and flexible, all vouchers worked seamlessly, and our first-class seat assignments on the high-speed train were perfectly convenient. The tours were led by guides who spoke excellent English and were personable, knowledgeable, and friendly.

Amandine and Valentine eliminated the stress of planning a two-week adventure through Paris, Bordeaux, and back to Paris. We never had to worry, knowing they were always accessible via the KimKim app or a phone call. Their dedication and attention to detail made our trip to France unforgettable.

Hotel Reviews
Hôtel Burdigala by Inwood Hotels
33000

Here's an improved version of your hotel review: --- **Exceptional Hotel Experience in Bordeaux** From the moment we arrived, we were treated exceptionally well at this fantastic hotel. Rodrigo at the front desk checked us in and seamlessly took on the role of concierge, arranging our restaurant and taxi reservations for several days. His dedication, along with the rest of the front desk staff, was outstanding. The bellhops greeted us daily, inquiring about our experiences and making us feel genuinely welcomed. Our room was one of the largest we have encountered in French hotels, both well-appointed and functional. Comfort was paramount, evidenced by a menu detailing the different types of pillows available—all of which were exceedingly comfortable, as was the bed. Breakfast was a delightful experience, served in a lounge-like setting with elegant tables, sofas, and oversized chairs. The staff were incredibly accommodating, keeping us supplied with endless cappuccinos and Americanos. Upon request, they even prepared eggs to our individual preferences. Dining at the hotel's restaurant, Madame B, is a must. We enjoyed an excellent and affordable meal on our first night, complemented by superb service and lovely decor. The hotel's location just north of the city center is ideal—quiet at night yet only a 10-minute walk to the heart of Bordeaux. Additionally, the nearby tram stops make exploring the city convenient and effortless.

Authenticity & Character
Large rooms, large lounge for breakfast
Location
Short walk to city center, yet away from all the bustle and hustle
Staff
Everyone at the front desk, especially Rodrigo were excellent, including the bellhops
Cleanliness & Comfort
Great selection of pillows for the bed
Hotel Napoleon
Paris

This was our second stay at the Hotel Napoleon and it was exactly the same top experience we remembered from 2022 (we even remembered some of the same staff). The hotel is exquisitely decorated in gorgeous traditional classical French finishes and furniture. No detail was spared anywhere. The breakfast was always wonderful and the woman who works there (I wish we could remember her name) was a delight every single morning when she served us delicious cappuccino coffees and individual orders of poached eggs. She also acted as an informal concierge and provided us an excellent restaurant for lunch and a top chocolatier to pick up gifts to bring home. She made our mornings even better. The bar was another lovely place to have a drink and sometimes snacks. The service was excellent and the staff wonderul (they even tried to teach us some French words). We had two small problems with the toilet and the hotel immediately sent people to repair the problem quickly. We were very impressed and wished we had service like that at home (LOL).

Authenticity & Character
Gorgeous hotel. We want to decorate our home like the hotel.
Location
Perfect location to the Arc d’Triumph, the metro, tour buses, restaurants and of course famed shopping
Staff
Lovely professional people from checkin to checkout, including the people who took care of our baggage.
Cleanliness & Comfort
Quiet, comfortable, lovely room.
Activity Reviews
Gourmet Food & History Walk
Gourmet Food & History Walk
Bordeaux

Dorian was our guide for this walking tour and this was his first time providing this particular tour. He was very knowledgable and informative and attentive to us. He spoke very good English and we enjoyed everything he showed us. We covered a lot of ground and there was quite a not of walking. The food part was minimal at best. We had three food stops: 1. Purchased for us 2 cannellini's to eat while we walked 2. Sat outside at a small gourmet ham/pork shop for some exotic pork charcuterie 3. Cheese shop where we were given two packages of different cheese to take with us while we walked - very minimal information about the cheese and no where to sit to eat it. Overall, we learned a lot from Doreen, and we walked a lot. Just do not come hungry and expecting to eat much.

Quality of Experience
Guides, Drivers and Staff
Medoc & Saint-Émilion Wine Tasting Day Trip
Medoc & Saint-Émilion Wine Tasting Day Trip
Bordeaux

Ben was our tour guide for the day and he was very friendly, personable, and knowledgeable. He provided us great transportation and was informative and entertaining along the way. He made time for dialog on general topics to keep the trip interesting. We enjoyed the one Medoc winery and wished we could have seen more of Medoc. We saw two wineries in St. Emilion and had a relaxing and enjoyable lunch at one with wine pairing.

Quality of Experience
Food
We enjoyed our picnic style lunch at the winery in St. Emilion
Guides, Drivers and Staff
Ben was a very good guide and driver.
Transport
Nice comfortable van
Lunch/Dinner at Madame Brasserie
Lunch/Dinner at Madame Brasserie
Paris

We enjoyed our gourmet dinner at Madame Brasserie on the 2nd level of Eiffel tower. It was impressive that they sat and served the entire restaurant at the same time and the service was very good. The views were even better as we walked around the 2nd level before and after dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Musée de l'Orangerie: Entrance tickets & Audioguides
Musée de l'Orangerie: Entrance tickets & Audioguides
Paris

Beautiful smaller museum in a gorgeous park across the river from the Musee de’ Orasy. We enjoyed seeing the two massive oval rooms of Monet’s Water Lilies (4 massive canvases in each room). It was a peaceful place to enjoy the paintings (although many people kept trying to stand in front of the canvases to take selfie videos which was annoying). We went to the lower lever where a different collection of exhibits existed but by this point we were mentally drained having been to Giverny the day before and Musee de’ Orsay in the morning so we speeded our way through the lower level (which was very busy with patrons)

Quality of Experience
Picasso Museum - Entrance tickets
Picasso Museum - Entrance tickets
Paris

Very good, large museum with over 5000 items to see, however it can be a bit overwhelming. We decided during the tour that we are not really fans of contemporary art, especially Cubism (it is just a little too abstract for us). We eventually rushed through the museum because we were getting overwhelmed and not a huge fan of this important contributions to the art world.

Quality of Experience
It can be overwhelming to try and see over 5000 pieces
La Cité du Vin - Bordeaux Wine Museum - Entrance Tickets
La Cité du Vin - Bordeaux Wine Museum - Entrance Tickets
Bordeaux

Interesting museum but the tour on the first floor was odd and not my cup of tea (too much using your imagination in a very non-vineyard like environment). Second floor was interesting to see so many exhibits, but after awhile it was information overload and we shut off the audio guide and just walked around and looked at various exhibits. The wine tasting on the top level was okay. The best part were the amazing views of Bordeaux from up high. The wine, was meh and not really a place to enjoy a fine wine. You would not be missing too much if you skipped this venue. I would rather have used the time to see another vineyard and speak with the people there.

Giverny and Monet’s Garden Half-day trip from Paris in a Small-Group
Giverny and Monet’s Garden Half-day trip from Paris in a Small-Group
Paris

We enjoyed this tour and our guide was very entertaining (cannot remember his name, but he was young, had a pony tail and wore his signature Celtics basketball jersey). The ride in the van to and from was comfortable. Our guide provided a good orientation and we never felt rushed and had plenty of time to explore the gardens, the house and water lily pond on the other side. After seeing Giverny, we have a better appreciation for Monet.

Quality of Experience
Guides, Drivers and Staff
Very entertaining guide and driver. Spoke very good english.
Transport
Very comfortable van and we could control the temperature and vents overhead
Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Cheesemaking workshop and cheeses and wine tasting (small group/2hours)
Paris

We never made it to this tour due to rain, no taxis and no ubers. Tried to take the metro but still had too far to walk that we gave up and notified the agency we cannot get there.

Transport
Private Guided Visit of Orsay Museum
Private Guided Visit of Orsay Museum
Paris

Vivian was our tour guide and she was lovely, knowledgeable and friendly. She walked us through the entire museum and highlighted many of the more important paintings, all along allowing us to wonder about to other paintings. Having Vivian as our guide made seeing all the art in 2 hours a pleasure.

Quality of Experience
Guides, Drivers and Staff
Transport
24/7 assistance in case of emergency
24/7 assistance in case of emergency
France

Our travel agents, Amandine and Valentine were always available to help us during our trip. At one time they called us to alert us to disruption due to a strike at the museum. They quickly rescheduled everything for us to avoid the disruption. Another time we needed the car service to arrive earlier than scheduled and they made that happen. Lastly, we had problems getting to a cheese making class (rain in Paris, no cars, no taxis, no ubers) so we called them to let them know we could not get to the event.

Quality of Experience
They called us to alert us to a strike and rescheduled events around the strike to make everything uneventful
Guides, Drivers and Staff
All our guides were knowledgeable, spoke fluent english and were friendly and accomodating.
Transport
All transports were excellent, polite and overly helpful.
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Jun 25, 2024

Thank you so much for your trust for this second adventure in France.
Thank you for taking the time to share your detailed feedback with us, this helps us to improve our services! This trip has been a real pleasure to co-organize together this year!
I wish all the best for you two :)
See you soon! Amandine

The Most Magical Trip
Botswana | May 7 - Jun 16, 2024

Kim
Kim T.
Hong Kong SAR China | Reviewed on Jun 22, 2024
My daughters and I planned a girls trip to Africa. Four countries (South Africa, Botswana, Zimbabwe and Namibia) in 3 weeks was no small feat for first time visitors. We reached out to Kimkim for help and they connected us with their local specialist Esther Reumpol of The Eco-Travel Boutique.
Esther, through the Kimkim platform, made the whole planning process easy. Her suggestions based on our given budget, interests and preferences helped us narrow down what we wanted to do. ...
Read more

My daughters and I planned a girls trip to Africa. Four countries (South Africa, Botswana, Zimbabwe and Namibia) in 3 weeks was no small feat for first time visitors. We reached out to Kimkim for help and they connected us with their local specialist Esther Reumpol of The Eco-Travel Boutique.
Esther, through the Kimkim platform, made the whole planning process easy. Her suggestions based on our given budget, interests and preferences helped us narrow down what we wanted to do. From the time we connected till the time we got home, Esther was in constant contact, coordinating, revising, confirming and checking in.
The result of her patience with our itinerary revisions was perfect! The accommodations she booked were superb, the transfers to and fro like clockwork, our last minute tour bookings accommodated and all our inquiries patiently and promptly answered.
Esther is also a miracle worker. My luggage, amongst some other passengers, was offloaded from our flight from Nelspruit to Victoria Falls. We were taking a morning chartered flight to the Okavango delta the day after and there were no more flights from that airline coming in that day or the next. All I had were the clothes I was wearing. All my necessities, toiletries and medicines were in my luggage.
I call her a “miracle worker” because on this chartered flight, you can only check in soft luggage with a weight limit of 20 kg inclusive of hand carry. My luggage was in a hard case and weighed 25 kg which I was planning on repacking to a duffle for our 4 night stay at the Delta. I had resigned myself to accepting that I would not get to see my luggage until I got back to Victoria Falls but Esther, somehow, made the airline deliver my luggage to the heart of the delta. This was the airlines responsibility and was not part of Esther’s obligation to us. I can just imagine how many phone calls she had to make, while she herself was away on a work trip and I am truly grateful.
Our biggest thanks to the KimKim team, Esther and Lucy, our concierge, for making our first visit to Africa the most wonderful and memorable experience. It was a palate teaser that makes us want to go back, stay longer in each country and explore more of what Africa has to offer.

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Jun 23, 2024

Hi Kim, Thank you so much for the wonderful review, it was such a pleasure planning this trip with you and it was lovely to meet you and your daughters in Johannesburg. I hope to see you again!

Amazing Norway fjords
Norway | Jun 13 - Jun 20, 2024

Amanda
Amanda T.
Seattle, WA | Reviewed on Jun 22, 2024
Pre trip planning was excellent. Mar and Fenne were responsive to all my questions and made adjustments based on my needs. Read more

Pre trip planning was excellent. Mar and Fenne were responsive to all my questions and made adjustments based on my needs.

Hotel Reviews
Quality Hotel Ålesund
Ålesund

Decent hotel within walking distance of everything. Again it would have been good to know about the parking situation before arrival.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Utsikten
Geiranger

First rate food and meal. A bit of a hike from the town

Authenticity & Character
Location
Outstanding view but have to drive everywhere from here.
Staff
Cleanliness & Comfort
Loenfjord hotel
Loen

The hotel was nice but full of very large tourist groups coming in on buses. It made finding a time for breakfast a little difficult.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fjærland Fjordstove Hotell & Restaurant
Fjærland

The view from my window was spectacular. Dinner with the wine pairing was great.

Authenticity & Character
Loved the old house
Location
Most remote location I stayed but by far my favorite.
Staff
Very knowledgeable and friendly
Cleanliness & Comfort
Flåmsbrygga Hotel
Flåm

The hotel and room was very nice. I just happened to have a cruise ship directly out the window which ruined the view.

Authenticity & Character
Liked the rustic feel
Location
Easy walk to train and harbor
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Great hotel right in the center of everything which allowed for walking. Would have been helpful to know where to park before arriving.

Authenticity & Character
Location
Very central
Staff
Cleanliness & Comfort
Activity Reviews
Discover Kayaking Geirangerfjord
Discover Kayaking Geirangerfjord
Geiranger

Because it was cold, rainy and windy we weren’t able to get as far as I would have liked. It was fun and the guide was great but the weather was a damper.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Cruise Between Geiranger & Hellesylt
Fjord Cruise Between Geiranger & Hellesylt
Norway

While you can get to Geiranger by car, the ferry trip is worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Norway

Although the weather was a little rainy I was still able to zip line. I got wet on the bike ride back into town but it was still worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Past & Present City Walk
Past & Present City Walk
Bergen

Fabiola did great job of weaving history and modern culture into her tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Ulriken Cable Car
Ulriken Cable Car
Bergen

The walk from the center of town to the cable car was very nice. I took the ride up and walked down which I definitely felt for the next two days.

Quality of Experience
Luckily I had good weather. This probably isn’t worth it if it rainy and foggy.
Guides, Drivers and Staff
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

The boat tour guide was very fun and knowledgeable. The cheese tasting was underwhelming, not bad just wasn’t as involved as I expected.

Quality of Experience
Guides, Drivers and Staff
Transport
It was a much more intimate experience in a small boat as we were able to get up closer to the sites.
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Jul 09, 2024

Dear Amanda,
Thank you so much for taking the time to share this detailed feedback! We'll definitely take some notes!
I'm thrilled to hear you have a great time here! Thank you for choosing us!
If you ever plan another journey, we'd love to welcome you back, and I will be here and more than happy to assist you!
It was a pleasure working with you!
My very best,
Mar

The trip planning was seemless. The local gui...
Vietnam | Jun 13 - Jun 21, 2024

L
Lincoln S.
Los Angeles, CA | Reviewed on Jun 22, 2024

The trip planning was seemless. The local guides were amazing and the itinerary was perfect for our family. We truly enjoyed our experience with KimKim.

Local specialist: Kien Nguyen

We appreciated having someone that could arra...
Malaysia | Jun 3 - Jun 7, 2024

B
Beth K.
Portland, OR | Reviewed on Jun 21, 2024
We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was...
Read more

We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was knowledgable about the tea farms and the Mossy Forest. The tea shop was very crowded with families and we had a long wait to order our tea and didn't get to have the tour.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.
We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters... Read more

Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.

We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters is invaluable to us, and we will certainly review and address these issues with our team to ensure better accuracy and transparency in the future.

Regarding the crowded tea shop experience in Cameron Highlands, we apologize for the inconvenience you faced. We understand how frustrating it can be to have such an experience disrupt your enjoyment of the tour.

Your insights help us to continually improve our services, and we appreciate your understanding and patience throughout your trip.

Warm regards,
Faida from Malaysia

The 7 to 80 family trip to Great Britain !
England | Jun 5 - Jun 17, 2024

Marijane
Marijane G.
San Jose, CA | Reviewed on Jun 21, 2024
Our tour Guide for the Harry Potter location sites was excellent. She was knowledgeable, she had clips of the various scenes that related to the sites, she pasted the tour so that we all survived. And she was fun and very personable. Our driver for our auto. Tour was also very knowledgeable friendly was delightful with our seven and 10-year-old boys. He introduced them to the telephone in a red iconic london phone booth. He had the phone number of that particular booth so when they were in... Read more

Our tour Guide for the Harry Potter location sites was excellent. She was knowledgeable, she had clips of the various scenes that related to the sites, she pasted the tour so that we all survived. And she was fun and very personable.

Our driver for our auto. Tour was also very knowledgeable friendly was delightful with our seven and 10-year-old boys. He introduced them to the telephone in a red iconic london phone booth. He had the phone number of that particular booth so when they were in there, he called the number and the boys, who had never seen a telephone like that, didn’t know what to do. He told him to answer it. They didn’t know how. It was a delightful event for everybody. He also took us to Buckingham Palace and we saw the guards and the parade. We went to a number of famous stores and were cordially invited in. Also our driver gave recommendations for restaurants and made sure that we were safely dropped off and heading in the right direction for our next event. The next event was the tower of London. Which was OK. It was a simple tour with a lot of stories, which were interesting, humorous, and gory. In order to see the Crown Jewels, We had to stand on a conveyor belt that moved us right along, so everyone had a chance to see the jewels, but you could not take time to look at them. We rode the London Eye. The boys played in the park across the walk from the eye. We took a Luncheon cruise on THAMES. That was interesting and fun for the boys, especially when the people from the bridge threw peanut at us, and the food was pretty good too. We spent time in Hyde Park at DIANA’s playground, we rode the paddleboats, we did the canals in Little Venice, Camden market, a couple of pubs, a day at Harry Potter studio, and many trips on the underground.
We took the train to Edinburgh, meet another family member, then vusted many castles and “Outlander” shooting locations. One really fun thing KimKim planned for us was High Tea at a prestigious Country club. The seven and 10-year-old had never been to such a place. It was such fun to watch their eyes when the trays came out with the tea service. It was also fun for them to see the hairy cows out front. We Rented cars, went from Edinburgh to Inverness to Fort William, and then back to the Train to London.
It was nice to have Kim Kim set the bases for our trip and we could deviate from it as we saw fit. There was plenty of activities, free time and downtime so that everyone had a delightful time and no problems. The places where we stayed and we comfortable for all of us. Our trip wasn’t easy to plan. Our age range,of family, went from 7years old to 80 years old, and for a group of 5 and 6 people.
Thank you Kim Kim.

Hotel Reviews
Bunchrew House Hotel
IV3 8TA

Nice. Each hotel room had a bath room. Great towels. Comfortable. Lounges, breakfast very good.

Authenticity & Character
Appearance and interior.
Location
On our route and iconic building
Staff
They were very pleasant and accommodating.
Cleanliness & Comfort
Very nice
Cairn hotel & Appartment
Edinburgh

Two bathrooms. 6 people - much better showers. . Comfortable. Easy access, to trolley, walking distance to Royal Mile, good location, great towels,

Authenticity & Character
It was comfortable.
Location
Easy walking distance to main attractions and trolleys
Staff
No just the key.
Cleanliness & Comfort
All good
Notting Hill Residences

We enjoyed the location. Apt #3 There was one bathroom for 5 people. The shower was a tub /shower. A dangerous tub shower with a deep step down to get out if the tub. I would not recommend for someone my age 80. Chances of falling were great. I’m pretty agile and could manage. But many other seniors Or handicapped people would not be able to do it without falling. There were ants and the ceiling leaked onto the pull out bed in the living room/kitchen. Other wise beds were comfortable and rooms were small but adequate . Apt#1 same lay out as #3, but walk in shower. MUCH BETTET! we now had 6 people to one bathroom, but only for two nights. No other issues.

Authenticity & Character
The location,
Location
Not far from tube stop, many restaurant choices nearby, laundromat next door, easy in and out , relatively quiet. Girls elementary school next door. 8 AM student arrival would wake up people, but we were up. They wear straw hats. Very cute.
Staff
Bathroom
Cleanliness & Comfort
You let yourself in with a code. You are on your own.
Black Sheep Hotels Cabins
Spean Bridge

Very comfortable. Very nice place right on the Loch Lochsley. High marks. Good food.

Authenticity & Character
Upscale.
Location
Right on the Loch. Kids could skip rocks on the Loch. Kim Kim hired a private boat tour for the young folks.
Staff
They were unfazed by having young children to dinner.
Cleanliness & Comfort
Very nice.
Activity Reviews
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
England

This was fun for the kids they could run up and down the stairs on the ship. They could see the different places and we did get very very close to some seals.

Quality of Experience
It was a good idea for a seven and 10-year-old to be entertained
Guides, Drivers and Staff
The captain of the boat, let the kids steer on the way back.
Transport
Boat was fine
Explore Harry Potter's London Tour
Explore Harry Potter's London Tour
London

Our guide was very knowledgeable. She took us to a number of different sites. She had clips of the videos for us to see she was very thorough. I give her high marks.

Quality of Experience
The guide was delightful
Guides, Drivers and Staff
Again, the guide was delightful
Transport
It was a walking tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

This was interesting. It gave us a look into a slice of Scottish life that otherwise we wouldn’t of known plus the ride out to the chapel was quite interesting. The scenery and our driver for the TAxi was great and stories.

Quality of Experience
It’s a delightful old Chapel with a history.
Guides, Drivers and Staff
Our cab driver was great
Transport
The cab picked us up and the driver was fabulous
Thames Cruise with Lunch
Thames Cruise with Lunch
London

Food was quite good. It was well organized. The stories were fun and entertaining. It was a relaxing way to see a part of London and we didn’t get hit by any peanuts. People throw things ontothis boat. from the bridge. We didn’t believe it until they threw peanuts at us. The guide said it usually is a milkshake.

Quality of Experience
It was fun
Food
Surprisingly, much better than I thought it would be.
Guides, Drivers and Staff
Entertaining and efficient
Transport
Comfortable
Tower of London Beefeater Welcome & Crown Jewels
Tower of London Beefeater Welcome & Crown Jewels
London

The was less then I expected. The beefeater was fun. He had great stories. He did his job well but we didn’t do anything more than walk from location to location.. we were on a conveyor belt to look at the Crown jewels.

Quality of Experience
Great stories
Guides, Drivers and Staff
Funny and entertaining
Transport
There wasn’t any
Discover London in a Private Black Cab
Discover London in a Private Black Cab
London

Read my review from the beginning. This guy was great. Very good with the kids, many interesting stops and good advice for the rest of our trip.

Quality of Experience
We enjoyed it.
Guides, Drivers and Staff
He was great.
Transport
Comfortable.
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jun 25, 2024
Dear Marijane and Family, Thank you so much for taking the time to share your delightful experiences from your recent trip to the UK. I am absolutely happy you had a truly wonderful time filled with memorable moments and adventures! I'm thrilled to hear that your tours, especially the Harry Potter locations, captured your imagination and that the guide's knowledge and enthusiasm enhanced your experience. It’s wonderful to know that your driver was not only helpful and knowledgeable but also... Read more

Dear Marijane and Family,

Thank you so much for taking the time to share your delightful experiences from your recent trip to the UK. I am absolutely happy you had a truly wonderful time filled with memorable moments and adventures!

I'm thrilled to hear that your tours, especially the Harry Potter locations, captured your imagination and that the guide's knowledge and enthusiasm enhanced your experience. It’s wonderful to know that your driver was not only helpful and knowledgeable but also provided such a unique and fun experience for the boys with the telephone booth—a story that no doubt will be cherished for years to come!

The variety of activities and sites you visited—from the historical depths of the Tower of London to the playful moments in DIANA’s playground and the enchanting High Tea—seem to have struck the perfect balance for everyone in your family. It's always our goal to tailor each trip to fit the unique needs and interests of our travelers, and I'm so pleased we could achieve this for your diverse family group.

Your feedback is invaluable, and we are delighted to have been part of your journey. Should you ever decide to plan another adventure, whether in the UK or beyond, we would be honored to assist you again.

Kat and Team

A Perfect Way to Experience Scotland
Scotland | May 23 - May 30, 2024

Carol
Carol F.
Chicago, IL | Reviewed on Jun 21, 2024
My husband and I had a great time touring Scotland on our own via car. Justine worked with us to customize our trip and made all arrangements including the rental car and transfer via train to Manchester, England on our final day.
In the Trossachs National Park we stayed at Cameron House on Loch Lomond. We explored the nearby conservation village of Luss and despite the rain, enjoyed a beautiful view of the lake while dining at Colquhoun's.
The village of Glencoe and Eilean Donan Castle were...
Read more

My husband and I had a great time touring Scotland on our own via car. Justine worked with us to customize our trip and made all arrangements including the rental car and transfer via train to Manchester, England on our final day.
In the Trossachs National Park we stayed at Cameron House on Loch Lomond. We explored the nearby conservation village of Luss and despite the rain, enjoyed a beautiful view of the lake while dining at Colquhoun's.
The village of Glencoe and Eilean Donan Castle were interesting stops enroute to the Isle of Skye. We loved our two-night stay at Ullinish House with views of Loch Bracadale and the Cuillin Mtns. Blue skies prevailed for our exploration of the Trotternish Loop which included a whiskey tasting and sunset on the black sand, Talisker Beach.
During our drive to the Cairngorms National Park/Fife Arms at Braemar, we stopped at the amazing Clava Cairns, a prehistoric burial site just outside of Inverness. Two highlights of our time in Braemar are a four-mile hike on the "Braemar Circular via Queen's Drive" and a leisurely afternoon stroll around the grounds of Balmoral Castle.
Our final destination in Scotland was Edinburgh. We started with a fantastic private walking tour of the city with our guide Robert; he was exceptional! In the evening we enjoyed the Johnnie Walker Tasting Experience followed with dinner in their 1820 Rooftop Bar with wonderful views of the city and Edinburgh Castle. After touring the historic castle the next morning , we departed Scotland on our Manchester bound train. Our Scottish Adventure was perfect!

Hotel Review
Ullinish House
Isle of Skye

Wonderful hosts! Helpful and accommodating. Our room was perfect and the breakfast was very tasty. A beautiful and relaxing rural experience with views of Loch Bracadale and the Cuillin Mountains.

Authenticity & Character
You feel like you are a guest in someone's home.
Location
It is located off the beaten path and has beautiful views of the countryside, the lake, and the mountains.
Staff
Both hosts - wife and husband
Cleanliness & Comfort
Our room was clean and the bed was comfortable.
Activity Reviews
Johnnie Walker Tasting Experience - Whisky Explorers
Johnnie Walker Tasting Experience - Whisky Explorers
Edinburgh

Interesting and Entertaining!

Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

Robert was an exceptional guide! He asked us a couple questions about our backgrounds and the customized the tour to include our interests... and still shared the traditional sites of the city with their interesting stories. In my opinion, Robert should be your go-to Edinburgh guide.

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Jun 25, 2024

Hi Carol!

Thank you so much for your review :) I really appreciate the detail and am so chuffed you were happy with your Scottish Adventure. I think that we managed to get you to some beautiful places in a relatively short space of time and am glad that the pace and locations were perfect for you...I'm also happy that you loved Ullinish House too - it is a favourite of mine!

I hope you enjoyed the rest of your travels in Herriot country and thank you for coming to us for the Scottish portion of your trip!

All the best,

Justine & The High Point Holidays Team

100% personalized planning!
Thailand | Jun 5 - Jun 20, 2024

Amanda
Amanda P.
Houston, TX | Reviewed on Jun 21, 2024
Ada was very accommodating and helped us plan a very personalized trip. We are very pleased with the results of her planning efforts, suggestions, and local guide selections and had an amazing time while exploring Vietnam, Cambodia, and Thailand. Thank you, Ada!! Read more

Ada was very accommodating and helped us plan a very personalized trip. We are very pleased with the results of her planning efforts, suggestions, and local guide selections and had an amazing time while exploring Vietnam, Cambodia, and Thailand. Thank you, Ada!!

Hotel Reviews
Marina Phuket Resort
Phuket

Comfortable room, great location, friendly staff, and delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ao Nang Villa Resort
Krabi

Comfortable room, great location, friendly staff, and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sabai Sabai Chiang Mai
Chiang Mai

Comfortable room, great location, friendly staff, and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was quite hot at night, but other than that it was great.
Tara Angkor Hotel
Siem Reap

Beautiful grounds and room, great location, friendly staff, and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The pillows were quite hard and uncomfortable, but everything else was great.
Travelodge Sukhumvit 11
Bangkok

Comfortable room, great location, friendly staff, and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Athena Cruise
Ha Long Bay

Comfortable room, great location, friendly staff, and delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi Brilliant Hotel & Spa
Hanoi

Comfortable room, great location, friendly staff, and delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Japan | Replied on Jun 22, 2024

Dear Amanda,

Hope you are doing fantastic.Thank you so much for your kind words! I'm thrilled to hear that you had an amazing time exploring Vietnam, Cambodia, and Thailand. It was my pleasure to assist in planning your personalized trip.

We're delighted that the hotels provided you with Comfortable room, great location, friendly staff, and delicious food. Your feedback is valuable to us, and we apologize for any inconvenience caused.

Thank you again for your positive feedback and trust. We look forward to welcoming you back for another enjoyable experience soon.

Best regards,
Ada

Kimkim review
Italy | May 30 - Jun 13, 2024

D
Diane S.
Chicago, IL | Reviewed on Jun 21, 2024
Kim Kim was fantastic. Very helpful with some minor and not so minor traveling hiccups. VERY responsive. I would highly recommend. Read more

Kim Kim was fantastic. Very helpful with some minor and not so minor traveling hiccups. VERY responsive. I would highly recommend.

Hotel Reviews
Relais Le Clarisse Rome
Rome

Quaint hotel centrally located. Nice green space to enjoy morning coffee out doors

Authenticity & Character
Staff
Cleanliness & Comfort
Palazzo Starace
Sorrento

Quaint B&B right in the heart of downtown sorrento

Authenticity & Character
The staff were fantastic
Location
Fantastic
Staff
Cleanliness & Comfort
Daily room service was great
Alfieri9 Boutique Hotel
Florence
Authenticity & Character
Location
Was a bit off the beaten path
Staff
Cleanliness & Comfort
Albergo Firenze
Como
Location
Located right in the center of town. Easy to access and navigate...plus they had an ice machine!
Activity Reviews
Local transfer in Rome
Rome

Very punctual

Capri Island & Grottos Boat Tour from Sorrento
Capri Island & Grottos Boat Tour from Sorrento
Sorrento

I'm glad I went there but probably wouldn't ho back

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Italy

Fantastic day trip around amalfi coast

Quality of Experience
Guides, Drivers and Staff
Very personable
Transport
Pasta and Gelato Making Class in Florence
Pasta and Gelato Making Class in Florence
Florence

Absolutely loved this class. Super fun. Great chef/teacher

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Very good tour. Helped to see more of Florence and ubderstand its history

Quality of Experience
Guides, Drivers and Staff
Transport
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence

Guide was fantastic. The rather intimate small group we had made it more fun

Quality of Experience
Food
Lunch at the tuscany villa was awesome
Guides, Drivers and Staff
Very punctual
Transport
Cinque Terre Day Trip from Florence
Cinque Terre Day Trip from Florence
Florence

LONG drive.

Quality of Experience
Food
Lunch was so so
Guides, Drivers and Staff
Staff were great.
Transport
Punctual
Private Lake Como Boat Tour on a Venetian Limousine
Private Lake Como Boat Tour on a Venetian Limousine
Lake Como

Guide was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Como Food & Wine Tour
Afternoon Como Food & Wine Tour
Lake Como

The guide Michela (sp?) was exceptional. A lovely experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eirini Sadek

4 day wine tasting trip in Chablis & Champagne regions
France | Jun 8 - Jun 12, 2024

Alexandra
Alexandra A.
Long Beach, CA | Reviewed on Jun 21, 2024
We're a group of 6 who are very knowledgeable about wines. Bastien (our local specialist) and our 2 guides (Nicholas - Chablis; Christophe - Champagne) were all incredibly helpful in the trip planning and our tasting locations during the 4-5 months before the trip. They were very gracious about the many ideas and requests we had, and educated us that tastings schedules often are booked only a week (or less) at the smaller wineries/champagne houses. We also used transportation services... Read more

We're a group of 6 who are very knowledgeable about wines. Bastien (our local specialist) and our 2 guides (Nicholas - Chablis; Christophe - Champagne) were all incredibly helpful in the trip planning and our tasting locations during the 4-5 months before the trip. They were very gracious about the many ideas and requests we had, and educated us that tastings schedules often are booked only a week (or less) at the smaller wineries/champagne houses. We also used transportation services through Kimkim from Paris to Chablis and Champagne. The drivers were always on time and kept us aware of their timing. A big shout out in particular for our guide Nicholas in Chablis. He had a wealth of knowledge not just about the wineries but also the history of Chablis. He was a great storyteller.

Hotel Review
Hostellerie des Clos
Chablis

The location is right in the heart of Chablis and looks lovely from the outside, but the rooms were a dated and need some sprucing up. Our room (#1) didn't have wi-fi access and the laminate floors were warped and very squeaky. When we asked about the wi-fi, the front desk said "oh yes, Room #1 doesn't have wi-fi". It was serviceable for 1 night. I believe some rooms have been renovated but the 2 rooms our group had certainly hadn't been updated.

Authenticity & Character
Lovely exterior and some quaint elements in the common areas
Location
Right in the heart of the town of Chablis; great farmers market on Sundays
Staff
Cleanliness & Comfort
No wi-fi available in Room #1 and some rooms need updating
Local specialist: Bastien Desonneville
Bastien
Bastien Desonneville
Local specialist in Bangkok | Replied on Jun 24, 2024
Greetings Alexandra to you and your friends! It's been an absolute pleasure to work with you guys! You've been amazing to us!
Thank you for choosing us! We also love our guides and partners!
I can see that the different legs of the trip pleased you a lot except the Hotel in Chablis! Unfortunetely the hotel selection there is limited! With no 4 star in the city it's difficult to have a certain quality of hotel.
I also want to say that I really enjoyed your attitude before during and... Read more

Greetings Alexandra to you and your friends!

It's been an absolute pleasure to work with you guys! You've been amazing to us!
Thank you for choosing us! We also love our guides and partners!
I can see that the different legs of the trip pleased you a lot except the Hotel in Chablis! Unfortunetely the hotel selection there is limited! With no 4 star in the city it's difficult to have a certain quality of hotel.

I also want to say that I really enjoyed your attitude before during and after the trip!

Sincerely, do take care and stay in touch!
Bastien & the whole team at Love Europe by Serenji Travel !

Rita was highly organized, responsive, and se...
Iceland | Jun 10 - Jun 14, 2024

sean
sean m.
Ashburn, VA | Reviewed on Jun 21, 2024
Rita was highly organized, responsive, and service-oriented. Recent volcanic activity and weather conditions required minor adjustments to our plans. Rita was always on the ball when tweaks needed to be made. Would definitively work with kimkim and Rita again. Read more

Rita was highly organized, responsive, and service-oriented. Recent volcanic activity and weather conditions required minor adjustments to our plans. Rita was always on the ball when tweaks needed to be made. Would definitively work with kimkim and Rita again.

Activity Review
Sky Lagoon
Iceland
Quality of Experience
Guides, Drivers and Staff
Local specialist: Rita Tallarom
Rita
Rita Tallarom
Local specialist in Akureyri | Replied on Jun 23, 2024

Thank you for your kind words!
I am happy that you had great time in Iceland and hope you will come back in the future to explore more.

The food tour in Galway was fantastic as well...
Ireland | May 22 - May 29, 2024

D
Deanna B.
Boston, MA | Reviewed on Jun 21, 2024
The food tour in Galway was fantastic as well as our guide! Read more

The food tour in Galway was fantastic as well as our guide!

Hotel Reviews
Glenlo Abbey
Authenticity & Character
Location
It was nice to park at location
Staff
Very nice
Cleanliness & Comfort
Zanzibar Locke - Dublin
Dublin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Emily Reilly
Emily
Emily Reilly
Local specialist in Scotland / France | Replied on Jun 26, 2024

Hi Deanna!

Thank you for the lovely review, I am so glad you enjoyed your time in Ireland! The food tour never disappoints!

It was a pleasure to work with you, thanks again to choosing to travel with us!

Best wishes,

Emily

The hotel and excursion great; a couple issues with the trip plan
Iceland | Jun 10 - Jun 20, 2024

Chris
Chris T.
Windsor, CA | Reviewed on Jun 21, 2024
The hotel and excursion selections were great, and we liked the timing and location of the stays, but two comments: The experience at the Armani’s Country Hotel outside of Hofn was horrible. When we checked in the manager warned of sand flies and advised us that the windows had no screens. It was a warm day, so the room was exteremely warm, so that was a problem. Worse was the fact that despite only opening and closing the door once and keeping the window closed, it became evident ... Read more

The hotel and excursion selections were great, and we liked the timing and location of the stays, but two comments:

The experience at the Armani’s Country Hotel outside of Hofn was horrible. When we checked in the manager warned of sand flies and advised us that the windows had no screens. It was a warm day, so the room was exteremely warm, so that was a problem. Worse was the fact that despite only opening and closing the door once and keeping the window closed, it became evident that there were hundreds maybe thousands of tiny biting insects in the room already. Couldn’t do anything but hide under the heavy duvet- which was problematic since the room was so warm. By the time we left, we literally had hundreds (not an exaggeration!) of bites and dozens of bloody spots and dead flies on the bedsheet. Recommend you NOT send people to this hotel during sand fly season! I still have hundreds of swollen bites a week after and had to use medicine to control itching - really ruined a few days of the stay!

Also the Google map provided in the map didn’t include some of the listed itinerary stops on some days, causing us to miss some. I had to resort to creating my own map based on the written plan each night before.

Other than those two issues, we enjoyed the trip and the arrangements made. Also since one of our party got COVID early, she had to revise her trip. I am told that the Iceland offbeat office was very helpful to her in making the changes in her plan, so thanks for that.

Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Jun 23, 2024
Hi Chris, thank you very much for your review and feedback. I am very sorry you had such a bad experience at Armani’s Country Hotel. Thank you for letting us know. It is important our travelers contact us directly at our emergency number when facing such disagreements so we can be aware when this kind of issues occur and find a solution and/or suggest alternatives.
Regarding the GoogleMaps link, we do not include some stops which we consider “optional”. But those have their own map points...
Read more

Hi Chris, thank you very much for your review and feedback. I am very sorry you had such a bad experience at Armani’s Country Hotel. Thank you for letting us know. It is important our travelers contact us directly at our emergency number when facing such disagreements so we can be aware when this kind of issues occur and find a solution and/or suggest alternatives.
Regarding the GoogleMaps link, we do not include some stops which we consider “optional”. But those have their own map points in the description usually.
Thank you again for booking with us. It has been a pleasure working with you on your Iceland trip!
Best,
Othman

Angela was absolutely amazing throughout the ...
Greece | Jun 10 - Jun 16, 2024

J
Johanna R.
Raleigh, NC | Reviewed on Jun 21, 2024
Angela was absolutely amazing throughout the entire process. From the planning process all the way to the final pickup. She was always available within minutes. She adjusted our travel plan to meet our wants and needs. It was perfect! Once our actual trip time came, Angela was readily available for any schedule changes to ensure the process was smooth. We began our journey in Athens, it was HOT! Make sure to drink lots of water. We were able to explore the city on our own a bit. We... Read more

Angela was absolutely amazing throughout the entire process. From the planning process all the way to the final pickup. She was always available within minutes. She adjusted our travel plan to meet our wants and needs. It was perfect!

Once our actual trip time came, Angela was readily available for any schedule changes to ensure the process was smooth.

We began our journey in Athens, it was HOT! Make sure to drink lots of water. We were able to explore the city on our own a bit. We loved the boutique hotel Classic by Athens Prime and the location was convenient. We did a tour our second day to the acropolis. This was very informative but very hot. Make sure to take lots of water, sunscreen and wear comfortable shoes.

The following morning we took a ferry to Paros. I think this was our favorite part of the trip. We were greeted at the Paros Bay Hotel by 3 dogs. The scenery of the beach and amazing pool. We went to the old town of Naousa that night. We had dinner by the water at Barbarossa, then walked through the cobblestone streets. It was not crowded. Absolutely beautiful. The following day we had a boat tour scheduled to the surrounding island of Antiparos. Angela contacted us and said that due to low participation we had the option to upgrade to a sailing tour. We agreed. The next morning we boarding Parian and we were the only 2 on board. An entire day to ourselves on Parian. We were treated like royalty and the scenery was like nothing I have ever scene before. Highly recommend.

The final leg of our journey, we took a ferry over to Santorini. The day was a bit breezy so the ride was rough and the ferry was stuffy. We stayed at the Above Blue Suites in Imerovigli. The room was amazing with a hot tub on the balcony and caldera view. This village is situated between Thira and Oia, so it wasn’t as busy but convenient to both. We had dinner at Oia Gefsis. Food and staff were amazing and the sunset views were wonderful, despite a bit of hazy weather. The following day we had free time in the morning. We had breakfast on our balcony, the lunch at Avacado in Imerovigli, which we highly recommend. Great food and friendly staff. Then we took the sunset cruise. It was the perfect way to end our trip! Breathtaking! The only improvement I could make for the sunset cruise , was the transportation dropped us off about 2 blocks from our hotel at 10pm at night. That made me a bit uncomfortable.

Overall, our trip was amazing! I cannot wait to plan our next one!

Hotel Reviews
Above Blue Suites
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paros Bay Hotel
Paros, Cyclades
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Classic Hotel by Athens Prime Hotels
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
HS Catamaran Sunset Cruise MD
HS Catamaran Sunset Cruise MD
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Return driver dropped is off about 2 blocks from our hotel at 10 pm. We were lost.
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jun 23, 2024
Yeia sou, Johanna, I am thrilled to know that you had a great time and experience here in Greece with us.
It honestly makes me super happy to know that. 🙂
You actually were in Athens during a heat wave - which is not really common so early in June - so I know that the heat at noon was really unbearable. The good thing is that the temperatures got better on the islands 😀 I am sorry to read that you felt uncomfortable with the drop-off after the cruise. It is a shared transfer so perhaps... Read more

Yeia sou, Johanna,

I am thrilled to know that you had a great time and experience here in Greece with us.
It honestly makes me super happy to know that. 🙂

You actually were in Athens during a heat wave - which is not really common so early in June - so I know that the heat at noon was really unbearable.

The good thing is that the temperatures got better on the islands 😀

I am sorry to read that you felt uncomfortable with the drop-off after the cruise. It is a shared transfer so perhaps that was the spot that was convenient for you and other travelers to have a return drop-off.
Santorini and Greece in general are considered really safe and it is really rare to hear about incidents. Also, 10 pm in Greece is still considered early! I am sure you noticed that 😀
Anyhow I am sorry you felt uncomfortable. That definitely was not the intention of the transfer driver/company.

We would love to see coming back soon. I have so much more to show you in Greece that I am sure you will love!

Until we "meet" again, take care and safe travels!

Angela and the GA Trips team

Fabulous trip. would recommend it to our friends
Portugal | May 31 - Jun 15, 2024

L
Laura A.
Los Angeles, CA | Reviewed on Jun 20, 2024
The guides we had were all exceptional and very knowlegable and fun to be with. They made our trip very special. The hotels were beautiful and spacious with the exception of the hotel Vintage Pestana which was a bit dated. Although the location was good. We especially loved the Palacio Ludivice in Lisbon, The Octant in Duoro and the Sensi in Azores. I would hightly recommend these hotels and would stay there again. I would take extra time to also stay more in the eastern part of the Duoro in... Read more

The guides we had were all exceptional and very knowlegable and fun to be with. They made our trip very special. The hotels were beautiful and spacious with the exception of the hotel Vintage Pestana which was a bit dated. Although the location was good. We especially loved the Palacio Ludivice in Lisbon, The Octant in Duoro and the Sensi in Azores. I would hightly recommend these hotels and would stay there again. I would take extra time to also stay more in the eastern part of the Duoro in addition to staying at the Octant to be closer to the wineries. Raquel put together an amazing trip.

Hotel Reviews
Sensi Azores Nature and SPA
Ponta Delgada

Will someday go back. loved everything about the hotel. Ate dinner there 3 times. superb

Authenticity & Character
Location
a bit far from Ponta Delgada
Staff
Cleanliness & Comfort
Pestana Vintage Porto
Porto

a bit dated and small rooms and bathrooms

Authenticity & Character
update the rooms
Location
Staff
Cleanliness & Comfort
updated rooms
Octant Douro
Douro

Fabulous, want to go back

Authenticity & Character
Location
although not close to many wineries
Staff
Cleanliness & Comfort
Hotel Quinta das Lágrimas
Coimbra

beautiful. a few of rooms were musty so had to move to differnt rooms. upgraded to big suite Would never stay in the new addition. extremely ugly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
two rooms they offered were musty/moldy
Palácio Ludovice Wine Experience Hotel
Lisboa

beautiful hotel. exemplary staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Timeless Experience: Vintage Car Ride & Wine Tasting
A Timeless Experience: Vintage Car Ride & Wine Tasting
Porto

it was good but short in the car

Quality of Experience
more sights to see
Guides, Drivers and Staff
enthusiastic
Transport
could have been longer in car to see more sights
Wine Experience in the Douro Valley & River Cruise
Wine Experience in the Douro Valley & River Cruise
Douro Valley

amazing guide

Quality of Experience
Guides, Drivers and Staff
Transport
good guide
Historic Coimbra Highlights: University, Chapel, & Old Town
Historic Coimbra Highlights: University, Chapel, & Old Town
Portugal

very interesting. beuatiful buildings

Guides, Drivers and Staff
Dinner With Locals: A Homemade Portuguese Experience
Dinner With Locals: A Homemade Portuguese Experience
Lisbon

One of highlights of trip. Loved spending toime with a local family. they were lovely. Best food in Lisbon

Quality of Experience
Food
Guides, Drivers and Staff
Transport
hard to find. took a taxi
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

loved sintra and our guide was exceptional. Had lunch at his family restaurant and met his wife. Best guide on the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Architectural & Historical Highlights of Lisbon
Architectural & Historical Highlights of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 04, 2024

Dear Laura, I really appreciate your feedback and taking the time to share the highlights of your trip to Portugal. I'm so pleased that you and Greg had a wonderful trip!😍 I will pass your words on to our local guides, who will love to hear that they have contributed to a memorable trip and take note of the location of the Octant Douro hotel to explore the wineries.
All the best for the future. It has been a pleasure! x Raquel

Valentine curated the most amazing experience!
France | Jun 4 - Jun 17, 2024

M
Mike R.
Newark, NJ | Reviewed on Jun 20, 2024
Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience! Read more

Valentine curated the most amazing experience! Best of all, she and the KimKim team were available throughout the trip to address any issues we had. I will definitely be booking another KimKim experience!

Activity Review
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

Alexandra was awesome. She was the perfect tour guide for our family and so wonderful with the kids. The amount of info was perfect to keep their attention and the game she created kept them engaged.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jun 28, 2024

Bonjour Mike,
Thank you so much for your kind review!
It was a pleasure to organize your trip to France for your lovely family.
I hope you cameback home with a lot of memories in mind,
See you soon in Europe & have a great Summer,
Valentine

The whole team at Kimkim was amazing!
Norway | Jun 4 - Jun 17, 2024

ROSA
ROSA S.
| Reviewed on Jun 20, 2024
The whole team at Kimkim was amazing. Krista, Fenne and Olivia worked with us at the planning stage, and David and Rufo helped us out while in Norway. All interactions with all of the members were very helpful. All the planned activities were excellent, and so were the private guides. The car transfers between airport and hotels were on time and very good. We had a plane cancelation during the last leg of our trip, but we got immediate help and reassurance on what to do and expect from... Read more

The whole team at Kimkim was amazing. Krista, Fenne and Olivia worked with us at the planning stage, and David and Rufo helped us out while in Norway. All interactions with all of the members were very helpful. All the planned activities were excellent, and so were the private guides. The car transfers between airport and hotels were on time and very good. We had a plane cancelation during the last leg of our trip, but we got immediate help and reassurance on what to do and expect from the Norway airlines.
We will use Kimkim again for our future trips.

Hotel Reviews
Scandic Oslo Airport
Gardermoen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Brosundet
Ålesund

A very nice boutique hotel! Great breakfast! Excellent a la carte restaurant within the hotel

Authenticity & Character
Location
Staff
Very friendly
Cleanliness & Comfort
Scandic Neptun
Bergen

We had a renovated room which made it good, but not a good view. The hotel was a bit too big for our liking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heimly Pensjonat
Flåm

Good and friendly service. Good breakfast and dinner

Authenticity & Character
Location
Fabulous view. A bit away from the main street which was good for us
Staff
Friendly staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Friendly service, great rooms, great views, great location Both buffet and a la carte dinner available

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Oslo City
Oslo

Friendly staff, great location for taking earlier trains, a little noisy Great breakfast

Authenticity & Character
Location
close to the train station
Staff
Very helpful and friendly.
Cleanliness & Comfort
Activity Reviews
Trollfjord Cruise by Electric Boat
Trollfjord Cruise by Electric Boat
Svolvær
Quality of Experience
Guides, Drivers and Staff
Transport
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway
Quality of Experience
Guides, Drivers and Staff
Transport
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Very modern funicular
Explore Bergen with a local
Explore Bergen with a local
Bergen

Despite the rain and cold, we had a great experience. Synnøve, the guide was so friendly and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Synnøve was great!
Cider Tasting with Food Pairing
Cider Tasting with Food Pairing
Balestrand

Really enjoyed this activity - Great hosts

Quality of Experience
Food
Guides, Drivers and Staff
Oslofjord Sightseeing Cruise by Traditional Boat
Oslofjord Sightseeing Cruise by Traditional Boat
Oslo

A must for any visitor to Oslo

Quality of Experience
Guides, Drivers and Staff
Transport
Oslo private tour
Oslo private tour
Oslo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Jun 20, 2024

Hi Rosa,

Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team. We are all delighted that our efforts made your trip to Norway memorable.

It's great to know that you enjoyed the planned activities, private guides, and timely car transfers. We understand how stressful a flight cancellation can be, so we're glad we could assist and reassure you promptly.

Wishing you many more great adventures in the future!
Krista

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