Kimkim Trip Reviews

João and the team have done an excellent job from the planning stage to our trip completion. They planned the trip well taking into account our preferences and all the experiences and hotels were great. They helped us during the trip addressing any issues, such as unexpected restaurant closures, in advance and at no cost to us. João was always alaivalable and answered many questions timely and thoughtfully.

It felt good to be working with professionals such as João.

We would highly recommend João's services and expertise to anyone wanting to explore Portugal.

Activity Reviews

Farewell

Lisbon Int. Airport (LIS)

Excellent transfer service.

Quality of Experience

Guides, Drivers and Staff

Transport

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

This was a highlight of our trip. Both because of the superb views but also because of the boat crew great service.

Quality of Experience

Guides, Drivers and Staff

Our driver for the day did everything right. It was a pleasure.

Transport

Excellent mini van

Porto's Historic Odyssey on a Private Walking Tour

Porto

The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.

Quality of Experience

Guides, Drivers and Staff

The guide was excellent and very friendly. She knew history and spoke English very well. Highly recommended when in Porto.

Angel with Kimkim did a fantastic job of making sure we had an amazing vacation we will cherish forever. Our tour guides she set up were amazing and the hotels were great as well. I will definitely use Kimkim again for travel. Angel was great on getting back to us if we had any questions about our trip!
Thank you Angel and Kimkim.

Hotel Reviews

Osaka Excel Hotel Tokyu

Osaka

Loved sitting and having drinks in bar with the water feature.

Authenticity & Character

Location

Near subway

Staff

Cleanliness & Comfort

Mitsui Garden Hotel Kyoto Shijo

Loved it was more in neighborhood and that it had public baths for use as a guest.

Authenticity & Character

Zen gardens.

Location

Staff

Cleanliness & Comfort

Hotel Groove Shinjuku

Tokyo

Loved how room is set up, and it had great views. It was in a very busy area of Tokyo but you could not hear any noises. I would stay there again if going to Tokyo.

Authenticity & Character

Location

Staff

Always were helpful and treated us great.

Cleanliness & Comfort

Activity Reviews

Half Day Bamboo Grove and Monkey Park Tour For Families

Kyoto

Fun seeing the monkeys. We also went to Golden temple as well.

Quality of Experience

Golden temple and grounds were beautiful

Guides, Drivers and Staff

Transport

Used public transportation

Full Day Kyoto City Tour with Kiyomizu-Dera Temple and tea ceremony

Kyoto

Very full day I think it would have been better to break this day up into 2 days. Loved the tea ceremony

Quality of Experience

All the amazing places visited

Guides, Drivers and Staff

Transport

Could have done with more transportation to sites.

Osaka Foodie Walking Tour at dark

Osaka

Great food. Took us to eat 3 types of food local to Osaka, it was fun and delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Osaka Cooking Class

Osaka

We had fun at this little ramen restaurant. It was delicious

Quality of Experience

Guides, Drivers and Staff

No guide and it was difficult to find.

Transport

Day Trip to Mt. Fuji and Lake Kawaguchi

Tokyo

Fun day and loved visiting the artist village.

Quality of Experience

Guides, Drivers and Staff

Transport

Tokyo City Exploration ( private group ) & Sumo show with chanko nabe lunch ( join in, small group )

Tokyo

It was fun and campy at same time. The food was good and I would recommend it to everyone.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip to Norway. Local specialist Tricia was instumental in helping us decide what to do, where to travel within the country, etc.-based on our interests and goals. Additionally, she and others at KimKim were very responsive in real time to any questions that arose, or if we needed to make a change to plans on a given day, etc...Overall, the trip was truly flawless and I would recommend KimKim without reservation based on our Norway experience.
Margaret Ferrell

Hotel Reviews

Reine Rorbuer

Reine

Perfect!

Bergen Børs Hotel

Bergen

Wonderful location, dining room was incredible with frescoes adorning the walls...great breakfast buffet

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fjærland Fjordstove Hotell & Restaurant

Fjærland

Fantastic chef and beautiful location!!!! Beatiful deck on the fjord, great sitting room with window onto fjord...my favorite hotel of the trip

Authenticity & Character

Location

Staff

Cheerful, helpful, and funny!

Cleanliness & Comfort

Henningsvær Rorbuer

Henningsvær

Incredible location on the harbor, with two bedrooms, and a great western view from the dock our cabin was on to watch the sun set (almost set!) Nice breakfast and clean rooms. Kitchen was a bit spare, but functional.

Vangsgaarden Gjestgiveri

Aurland

Friendly place- clean. Pub and Bistro on site which is great, as the town is very small. Front desk staff helpful as well.

Thon Hotel Opera

Oslo

Helpful staff; delicious breakfast; beautiful dining room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Bergen Walking Tour With a Local Guide

Bergen

It was a perfect tour with only our group of 4. John was a great guide- knew the city perfectlt, having grown up there and been a guide for many years. We walked almost 5 miles (which was great) and really enjoyed the morning.

Quality of Experience

Guides, Drivers and Staff

Jessica was also helpful. Good service from both, patient with our planning efforts.

Hotel Review

Mar Inn Costa Rica

Monteverde Costa Rica

Nice place!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Private: Nocturnal Frog Excursion & Traditional Costa Rican Dinner

Arenal/La Fortuna

Good guide, nice place, good dinner.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Beatriz was just as amazing as she was in Portugal last year. The trip was well thought out and she came up with amazing ideas.

Hotel Reviews

Hotel Casa 1800

Granada

This was the very best hotel out of all the amazing hotels we stayed in. They should have five stars instead of only three. When we got there our guide was already waiting. They put us at ease right away and before we knew it, the luggage was in our room. We actually checked in after our tour. In addition to the great breakfasts they had a snack late in the afternoon which was our dinner on two occasions. Everybody was very welcoming from the people who were in charge of the food to the guy who arranged for our taxis. They also gave us great tips for where to eat.

Authenticity & Character

Location

It's so close to everything, the perfect spot. But not in an ostentatious location.

Staff

Cleanliness & Comfort

Las Casas de la Judería

Seville

This was the worst hotel of our entire trip. First they gave us a room where we would have to go up about 10 steps just to get to the bathroom at night. As that didn't work for us, they offered us the room next door and told us to go on out and tour the city. When we came back they had only a really inferior room with lights that were shining on my wife all night because the cover was gone. They offered to put a towel over the light but never did. Then it got worse. We felt the problem was with the people at the reception who just didn't care.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Medina Azahara Guided Tour at Night

Córdoba

Unfortunately we didn't get to go. We had just parked the car which was not an easy accomplishment and she said to us, are you ready to take your car? We waited an hour for a taxi that never showed up.

Guides, Drivers and Staff

She should have made contact with us and made it clear she was expecting us to drive before we parked.

Exploring Baeza: A UNESCO World Hertige Site

Spain

This was an amazing experience from an excellent and very personable guide who did everything he could possibly do for us. Very worthwhile.

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Granada Through Its Scents

Granada

A lot of fun, although the scents were a bit overblown. Definitely worthwhile.

Quality of Experience

Guides, Drivers and Staff

Guided Walking Visit of Ronda

Ronda

Very fun guy. He went all out to make us feel at home in his city.

Quality of Experience

Guides, Drivers and Staff

Úbeda: A Journey into Spain’s Renaissance Heritage

Spain

The same guy as the day before. An amazing experience. Very glad we went to these two cities where most don't get to.

Quality of Experience

Guides, Drivers and Staff

The guy actually drove us back to the hotel before going back to Ubeda because I had forgotten my pills.

Transport

See above.

Guided Visit: Alhambra & Generalife Gardens

Granada

It was a very worthwhile experience, with a good guide and an amazing place. You get so much more out of a private tour like this than we could have gotten on our own. The only thing is that she didn't want to go to the Jewish areas which happened to be very interesting for us. We ended up seeing it on our own later. She could have used the last half hour to wander the streets of the Jewish area but instead she left us in the Alhambra which was also worthwhile to see on our own after the tour. She should have gone to the scheduled Jewish area before the Alhambra instead of cutting the tour short by a half hour.

Quality of Experience

Guides, Drivers and Staff

See above as to why she didn't get the fifth star.

A Night of Flamenco in a Sacromonte Cave

Granada

These gypsies actually live in the caves and they are excellent dancers. It's a lot of fun.

Quality of Experience

Guides, Drivers and Staff

Traditional Tile Painting Experience

Granada

It's actually not so difficult but it was a lot of fun to do this and then pick them up 48 hours later.

Quality of Experience

Guides, Drivers and Staff

Ancient Art at Cueva de la Pileta

Spain

A real highlight of the entire trip.

Quality of Experience

Guides, Drivers and Staff

The guide was amazing. I had some trouble walking and he was as solicitous as one can be.

An Evening of Spanish Guitar

Ronda

The guitarist was terrific. Her facial expressions alone were worth the cost of this trip.

Quality of Experience

Full Day in Doñana National Park & Village of El Rocio

Seville

There were lots of birds to see. However, the mosquitos were the thickest we have ever experienced and the guide, although very good with the birds, did not do the cultural things we were supposed to do.

Quality of Experience

Guides, Drivers and Staff

See above.

Transport

Spain's Liquid Gold: Visit an Andalusian Olive Oil Estate

Spain

A wonderful experience led by the top employee.

Quality of Experience

Guides, Drivers and Staff

Transport

The driver was very nice and very helpful.

Monumental Seville on Foot & Visit Real Alcázar

Seville

Quality of Experience

Guides, Drivers and Staff

Taste Seville: Where Locals Eat Tapas, Drink, & Live

Seville

Just absolutely excellent in every respect, especially the person who led the group.

Quality of Experience

Food

Guides, Drivers and Staff

Every member of Italian team was absolutely great. Starting from Sonia, who penciled in our itinerary, to Valeria, who firmed up all the details, to Deborah, who painstakingly booked every detail and of course Francesca, who was absolutely invaluable to the success of our trip as a concierge.
When everything goes well, you do not feel the importance of the local representation, but when you have a blown tire in the middle of nowhere in the foreign country and you do not speak the language, having a local team who are totally dedicated to the success of your trip, help you deal with authorities, suppliers etc. become paramount. Well it happened to us. Francesca and Deborah dealt with everything, getting us a tow truck based on our gps location, negotiated with a rental company for a new car, reminding us about tours every day, giving us directions to the most convenient parking outside ZTL and making sure that every transfer that we booked is on time. Having a local agent booking a trip is wonderful, having concierge as Franchesca is absolutely priceless and only Kimkim offers it.

Hotel Reviews

Hotel Balestri

Florence

This little gem offers beautiful views of a river, wonderful location and modern, renovated rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Venezia spa

Abano Terme ( PD)

Wonderful hotel, amazing, modern rooms, great location, breakfast so so in comparison to other hotels.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Vignale & Spa

Radda in Chianti SI

Simply amazing...

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dei Priori Boutique Hotel

ASSISI

Although the hotel and location were wonderful, the parking is pretty far away and nobody to help with the luggage.

Authenticity & Character

Location

Staff

Nobody there to help with the luggage

Cleanliness & Comfort

Hotel Victoria Pescara

Pescara

Best hotel in Pescara, although just a bit dated, but the staff was amazing in every way, helping us with parking. Breakfast was wonderful, location 1st class.

Authenticity & Character

Location

Staff

Above and beyound every reasonable expectation.

Cleanliness & Comfort

Risorgimento Resort

Lecce

Luxury hotel, excellent staff and location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Le Alcove Luxury Hotel nei Trulli

Alberobello

We arrived to this hotel after 11 pm due to mishap with a car, yet our concierge was in touch with the staff to make sure that there was an English speaking person there to help us with luggage, parking and arrange for us to have a dinner in the nearby restaurant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Luna Convento 4* Amalfi

Amalfi

amazing view, amazing location, wonderful rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private guided tour of Padova highlights

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour of Chianti wine region

Italy

We had a half a day tour of two wineries. The larger was very nice, but a bit commercialized, the smaller winery was very unique in a private house and the lunch that they offered was truly spectacular.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day visit to Siena and San Gimignano - guide in Siena included

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Assisi discovery

Italy

Quality of Experience

Guides, Drivers and Staff

Visit of The Amalfi coast Villages Full Day

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

our guides were great
our concierge Franchesca was amazing
she made our trip the best trip we ever had

Wolfgang helped coordinate and plan a family finding trip to Ireland. The trip was wonderful and all the planning for transportation and hotels was invaluable. Thank you Wolfgang.

Our Trip to Italy was fantastic! We loved all of our private transfers and we loved our Guide Lucianna so much that we booked her another day on one of our free days.

We loved our agritourismo in Chianti and the small hotel in Sorrento was great!
We loved how we had access to asking questions along the way and a few hiccups we had were taken care of with the help of KimKim; we chose to cancel the Ebike in Rome and KimKim was able to cancel with full refund to us.
Overall, we would work through KimKim again in the future!

Hotel Reviews

Maison Tritone

Roma

Very good location; steps our not too steep into units feels very modern in an old building

Authenticity & Character

wonderful checkin experience

Location

walkable to everything including the great district of Sallustiano

Staff

the man we had was attentive

Cleanliness & Comfort

beautiful unit/ very modern and on the fancy side

La Vue D'Or

Sorrento

We loved that this hotel is small and has somewhat of a 'cruise ship' vibe with very friendly worker in restaurant - Tony. Quaint, clean, up to date, lovely views, lovely pool, great bar, and it was so nice to have a restuarant for the 2 nights we were too tired to go to one of our 'foodie' restuarants off premises.

Authenticity & Character

friendly vibe

Location

beautiful views without being higher up the cliff

Staff

great

Cleanliness & Comfort

nothing constructive to say; all good!!!

Fattoria la Loggia

San Casciano in Val di pesa FI

We absolutely loved staying at Fattoria La Loggia. The owner, Evanna (not sure of spelling?) was fabulous; so warm and helpful. Property beautiful food wonderful pool lovely grounds kept up beautifully

Authenticity & Character

Evanna was warm and friendly and helpful and provided/made amazing breakfast items

Location

close to attractions but far enough to feel quiet and peaceful

Staff

helpers on property work hard and it shows

Cleanliness & Comfort

our unit had everything we needed

Activity Review

One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)

Italy

excellent day with driver Maria. She was wonderful

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful Italian adventure. We spent half of our time in Tuscany and the other half in Sorrento/Amalfi Coast.

The communication with Giulia our specialist has been great from day one. I contacted her on our first day in Italy asking for a change and it was made immediately.

Our private drivers/tour guides were wonderful. We loved Lucianna in Tuscany. We liked her so much, that we hired her for a second day to be our driver and tour guide. We would highly recommend her.

We also liked our tour guide Gianne Lucca in Pompei. Our driver for the Amalfi Coast, Maria was excellent. She did an amazing job finding us a place for lunch that was not touristy or busy but with an amazing view and food. We were actually in Scala which looked over to Ravello which we visited after lunch.

The choice of wineries was very nice and we enjoyed all of them.

Our tour in Sorrento to the lemon, olive oil, and wine farm was great. A lovely family owned farm that truly exemplifies the farm to table concept. We had a wonderful lunch there as well.

Our accommodations were perfect in both spots. We always felt like we were coming home to our Agriturismo Frattoria La Loggio and Ivanna was such a nice host and so accommodating. She helped us make dinner reservations a couple of times and a couple of times, we just had our wine and cheese and meat in there since it was so beautiful.

We also really enjoyed our Hotel in Sorrento Vue di Ore. We had balcony views of the sea and Mount Vesuvious. The pool, bar, and restaurant were nice when we wanted to relax after a long day of touring.

Our hotel in Rome was also so lovely but we were there for only on night. I would definitely stay there again as the location is nice but tucked away a bit. Maison Tritone.

The only "glitch" we had was returning our rental car back in Florence. The address was for the office which was closed on Sunday morning and not for the Garage to return. We ended up driving around and around trying to avoid the restricted streets (which we ended up on multiple times). We dropped the car 15 minutes before our train was leaving so we ran to the train station to make it. Unfortunately, our travel companions were waiting for us at the train station with all of the luggage and our communication failed. My husband and I made it on the train with a minute to spare, but our other couple did not. They were re-ticketed for a later train so we all met up again in Naples. It did shorten the amount of time we could spend in Pompei, but everyone was so friendly and accommodating trying to make everything work.

This is our second time using KimKim for travel. I would definitely use them again!

We had a great experience with Aleksandra as our travel coordinator and planner. She was very responsive to any requests we had before the trip, and extra helpful during the trip with minor changes we made during.
Her love for travel and the excitement of new experiences is inspiring.

Hotel Reviews

Cameron House

Alexandria

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mattresses need to get replaced

Broadford Hotel

Broadford, Isle of Skye

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Inverness Palace Hotel & Spa

Inverness

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Leonardo Royal Hotel Edinburgh

Edinburgh,

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Smell of raw sewage in our room, Heating and Cooling controls did not work well.

The Imperial Hotel

Cork

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Anantara The Marker Dublin

Dublin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Vaults Tour

Edinburgh

Quality of Experience

Guides, Drivers and Staff

Edinburgh Old Town Tour

Edinburgh

Kieran is excited and passionate about the history of Edinburgh and it shows in his presentation

Quality of Experience

Guides, Drivers and Staff

Dublin Private Walking Tour

Dublin

Connor was an outstanding guide and very passionate about the history of Dublin. He is an excellent teacher, and has a funny and engaging way of relaying information along the tour.

Quality of Experience

Guides, Drivers and Staff

Eric did a great job helping us plan an awesome 11-day trip to Iceland, circumnavigating the country with a good mix of sightseeing and activities. We rented a car at the Keflavik airport, spent one full day in Reykjavik including a guided city tour, then began driving counterclockwise around the island. The next four days were packed with unique adventures including "Into the Volcano", snorkeling in the Silfra fissure (in an insulated dry suit!), exploring an ice cave, and walking on the biggest glacier in Europe - all were absolutely wonderful.

That got us to the SE corner of Iceland and the remaining days were spent driving, checking out the beautiful sights, hiking, and going to 2 thermal spas. It was a fair amount of driving (2.5-4 hours/day) but allowed us to be immersed in the wonderful natural beauty, culture, and variety of the island. Of particular interest to us were some spectacular waterfalls, Hverir geothermal area (fumaroles, mudpots), Hvitserkur rock formation and beach w/lots of seals and seabirds on the Vatnsnes peninsula, and the Glaumbaer Museum w/traditional turf house.

Activity Reviews

Skaftafell Glacier Hike

Iceland

The length of the hike was just right—not too long, but definitely enough to feel like an adventure. I'd do this again in a heartbeat!

Katla Ice Cave Superjeep tour

Iceland

The Katla Ice Cave Superjeep tour was such an amazing experience! The ice cave was absolutely stunning, and the tour was well-organized.

Wow! What an incredible trip from planning stages through the the last hours. Pedro spent a lot of time going back and forth via email and phone to ensure the trip was planned perfectly for our likes and our budget. He was beyond accommodating, extremely responsive and made it so easy!

All of our drivers were fantastic from the moment we got from the airport to Lisbon. What a beautiful city and we very much enjoyed our walking tour and the wine and cheese after. Fantastic way to see the city and learn about history/culture. On our third day we went to Sintra and explored the castle. Just the outside because we heard that’s the best part and it was very busy. So unbelievable and not to miss!! Now the town itself we didn’t spend much time in because of the crowds honestly. So many other great things to do and since we had a private driver he took us to small towns around the coast up to a great view to see Lisbon across the water. Carlos, our driver, went above and beyond to ensure we had a great day. One thing I forgot to mention is how great it was to get Pedro’s daily updates and texts. Even if we wanted to move something around a bit in terms of timing he made it happen without any worries. So quick to accommodate. And the restaurant recommendations were great too!!

On our way up to Porto we stopped in Obidos which is an absolute must see!! Honestly I would have stayed there for a night it was so adorable. We went also to Nazaré but no waves the day we were there. Porto was beautiful but much busier to us than Lisbon. But maybe because it was closer to the weekend. Our walking tour was good, not our fav part. But the meal they’re known for Fransisina at the place recommend was amazing!! We also loved Honest Greens there if you like healthy food,

Our trip to the Douro Valley was wonderful with a boat tour and the most amazing lunch at the winery. We did a port tour in Porto, but maybe I’d recommend if possible doing it in the valley instead. We had a lots of wine with our meal, so just couldn’t drink anymore 😂 A ton of eating and drinking for sure throughout the trip. The food is wonderful!!

We picked up our rental car very early the next day bd so glad we did. It only took us 4 1/2 hour to get to the Alagarve and we were enjoying the views and sun by 12:15. If you go to Portugal it’s a must!! Very beautiful and relaxing. Our boat tour through the grottoes was unbelievable. And our meal at Luca’s Rooftop recommended by Pedro was a highlight too! We loved walking from our hotel - Cascades along the coast and also stopped in small towns on our way back to Lisbon/Cascais. We had lunch at this amazing place where you were in the middle of a rock formation. Look up The Bodega or The Doll. Wow so awesome!!

We didn’t get to spend much time in Cascais, but definitely would recommend a night and a day or two. So quaint and we had an amazing last meal at a place we stumbled upon that’s Italian and it was worth the hour wait for sure.

On our way back to the airport we forgot to give our daughter’s their passports as we were going home and they were staying in Europe! What could have been a disaster was quickly rectified by Pedro and the driver drove back and hand delivered them to our girls. Above and beyond!!! Just like the service and our entire trip. I would highly recommend Pedro, Luis and Marisa to help plan your trip to Portugal. You will not regret it. The culture, people, sights, food —all of it—amazing! I’ve been all around the world and this is one of my fav places with a great first experience with Kim Kim! Will def use the service again!

Hotel Reviews

Vila Galé Cascais

Cascais

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cascade Wellness Resort

Lagos

Great location and very large space! Not America 5 stars but excellent. Would have liked more pool service like a resort in US to bring drinks, food, etc but really nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Collection Porto Batalha

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Montebelo Lisbon Downtown Apartments

Lisboa

Clean, centrally located, great beds and AC.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

Don’t miss!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

Quality of Experience

Loved the lunch at the winery

Guides, Drivers and Staff

Transport

Great boat ride

The Flavors of Port Wine - Sip & Discover

Porto

Quality of Experience

Guides, Drivers and Staff

Porto's Historic Odyssey on a Private Walking Tour

Porto

Sara was just ok, our tour guide. Personalities didn’t mesh as good.

Quality of Experience

Guides, Drivers and Staff

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon's Historic Odyssey on a Private Walking Tour & Tastings

Lisbon

Quality of Experience

Guides, Drivers and Staff

To Eat Suggestion: Luca´s Rooftop Restaurant (Lagos)

Portugal

Must have the king prawns! Great service and view!

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Douro Valley Vineyard Delights - A Lunch Experience

Portugal

Quality of Experience

Guides, Drivers and Staff

Thank you for all the help and advice you provided in planning our trip. I had no direct contact with Kimkim, but I benefited from the advice you gave to our trip planners. If we had a question, we were able to reach you easily. You helped us make last minute changes if our plans changed. The hotels were great. You simplified the logistics. You were reachable. We loved the trip. Thank you for all your help. I would used you again with no hesitation.

Kristy did great job to create our Peru itinerary and helped us on all stages of trip preparation and even during trip itself. It was very easy to work with Kristy. She even helped with flight rebooking in some cases. All her partners in Peru were very responsible, everything was on time and in according with itinerary. Local guides did great job

Great trip! Theodore’s bohemian Athens tour - fantastic! Enjoyed location of hotel in Skopelos and Santorini ‘in a nutshell’ tour with Kostis was amazing- saw the ‘other’ side of Santorini!

Logistics were easy and well planned. App made the trip even easier. Rebecca was available for any questions we had! Would highly recommend the entire KimKim experience! Will use them again

Hotel Reviews

Hermes Hotel

Athens

Perfect location in Athens and very helpful staff!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Agali Houses

Firostefani 00

Beautiful hotel in a perfect location- away from the hustle of Fira and Oia but close enough to walk to both. Staff was phenomenal and accommodating!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)

Santorini

Loved the sunset cruise- crew was fun, helpful and made a delicious Greek meal!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santorini - Caldera Hike ~ Probably the most picturesque hike in the world ! | Self guided

Santorini

Well worth the 2.5 hour hike!

Quality of Experience

Athens - Bohemian Tour of Athens

Athens

Theodore was an amazing host - loved seeing the less traveled parts of Athens!

Quality of Experience

Guides, Drivers and Staff

Santorini - Santorini in a Nutshell Tour | Akrotiri Archaeological Site & Wine Tasting

Santorini

Kostis was an amazing host and ‘tweaked’ tour to be absolutely perfect for our family. We loved the food and winery and sites is Santorini that he shared!

Quality of Experience

Guides, Drivers and Staff

Transport

* Our walking tour of Lisbon guide (Hector who goes by Eric?) was outstanding- theatrical, entertaining, thoughtful, flexible, educational, fun- a pure delight.
* Our guides for Sintra (Teresa and her husband) were exceptional- we ran late- our own fault- and they were very patient with us and helped us fit in the most treasured part of the adventure (Quinta da Regaleira). They ensured we were comfortable while filling us with a deep history of the place and fun anecdotes.
* Our driver Cesar was professional and very thoughtful and patient with us.
* The choice of both our hotels (Epic Algarve and Hotel Portugal in Lisbon) were excellent to meet our needs. Location of Hotel Portugal was perfect for walking to everything. I loved access to the beach and pools at Epic Algarve as well as their delicious breakfasts.
* A serious disappointment was that KimKim apparently did not pass on the information we provided about shellfish allergy to the restaurants where we had reservations. When we arrived for the dinners, it was too late for them to make accommodations since they require this information in advance. Our group leader contacted KimKim after the first dinner to ensure this did not occur for the second dinner, and she was informed by KimKim that they were contacting the 2nd restaurant. Upon arrival at the 2nd restaurant, again they had not received this information and again could not change the menu. These were each Michelin star restaurants, so I paid nearly $1,000 to have 2 meals where I could not eat much of the food or feel safe. For the 3rd restaurant, I did not feel safe going through this again, so I suffered the loss of the prepaid money and went to a different restaurant on my own. Mishandling a food allergy is a grave mistake at the most basic level, and I hope KimKim never makes this mistake again as it could be life-threatening for some people.
* Another disappointment was that the meet-up information for our catamaran cruise out of the Algarve was not clearly communicated, causing us to race around the harbour for an hour and nearly miss our boat.
Overall, I am very glad we went, and I was highly impressed with the individuals we met while in Portugal. If KimKim can fix the mistakes made for future travelers, then I think they will provide an excellent service.

We absolutely loved our visit to Iceland and our guide Gummi was amazing!! What a dramatic, beautiful and constantly changing country. So much to experience that picking a favourite thing is hard, but for me I would likely say it was the beaches, for my husband those beautiful little fishing villages. I can't imagine a better person to have shown Iceland to us than Gummi and his assistant Yara. He obviously loves Iceland and that made everything we explored more special. His stories were informative and very entertaining. And his ability to balance the whole trip, troubleshoot any glitches or necessary changes and do so seamlessly was admirable. But mostly what we appreciate was Gummi's warmth, kindness and humour in showing us his beautiful country and making us welcome.

We had a plan but needed some professional guidance to puzzle this trip together. Thankful that we chose the right company for the job. Neil listened to our requests and gave suggestions that we could choose or reject. The process was simple and customizable. This was an amazingly memorable trip. Thanks to Neil and Cathy for helping us

Hotel Reviews

The Stirling Highland Hotel

Stirling

We were given a room that accommodated a guest that required a wheelchair. This trip was booked well in advance and should have been a regular room. The beds were uncomfortable and the shower which was open with no tray covered the bathroom floor with water due to a poor drain. Upon check in we alerted the front desk to probable room mistake but we were assured this was our room and the hotel was full

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Glenegedale House

Islay Island

Wonderful stay! Highly recommend

Authenticity & Character

Beautiful House

Location

It is in the country so you will need to get a taxi if you plan on eating or drinking away from the B&B

Staff

Our hosts were wonderful. Breakfast is a must. Don’t say no too the porridge!

Cleanliness & Comfort

Perfect

Lodge on Loch Lomond

Luss, Argyll & Bute

Wonderful accommodations! Beautiful hotel with a very friendly staff

Authenticity & Character

Atmosphere

Location

The hotel is on the shore of Loch Lomond

Staff

Very friendly and courteous

Cleanliness & Comfort

Best night of sleep

Activity Reviews

Culloden Battlefield private tour

Inverness

We came for the history and not the weather! This was the most informative and best tour we went on

Quality of Experience

Guides, Drivers and Staff

Rhona Moir introduced herself via WhatsApp a few days before the tour. She informed us that the weather conditions for the tour would be extreme and even provided us with umbrellas. So happy we ignored the weather. A delightful history lesson

Blair Atholl Castle Entrance tickets (Reopens 1st April)

Scotland

Modern Castle, great history

Quality of Experience

Guides, Drivers and Staff

Self guided

Visit to Urquhart Castle

Scotland

Loved the history on this self guided tour.

Quality of Experience

Islay Whisky Tasting Tour (Lagavulin and others included)

Islay

This was a cask tour which was informative and the whisky delicious. However, none of the whisky that we tried were available for purchase

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful driver for the day from Islay Whisky Tours which uses Bruichladdich Taxi. Sheena took us too 5 distilleries. She asked us what we were planning for dinner and made a recommendation as well as reservations for us in Port Charlotte. If that wasn’t enough she secured a taxi for us after we were finished

Oban Distillery Tour

Oban

Very informative, a quality tour

Quality of Experience

Guides, Drivers and Staff

The Clydeside Distillery Tour

Glasgow

A relatively young distillery with a lot of old history

Quality of Experience

Very informative

Guides, Drivers and Staff

friendly

Transport

We walked to the location

We had a few glitches on the back end of our trip but Nick made sure that we were taken care of. We had no issues with the drivers, our lodgings and tours. Our drivers were where the itinerary said they would be and they were always on time. We were able to add a tour to the Mari-Mari cultural center spur of the moment. Nick took care of the reservations an driver.

Hotel Reviews

Mabul Beach Resort

Mabul Island

We loved this place!!! Beautiful!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Borneo Natural Sukau Bilit Resort

Very small rooms and not well maintained. Window pane missing in our front door allowing for insects to enter. No place to put luggage except on the floor. The bathroom and shower were not separated so water went everywhere.

Location

Rustic but right on the river.

Staff

Ryan did his best to locate wildlife. There were two instances with mechanical boat issues. There was no way for boats to communicate or assist us. We sat dead in the water for 1/2 hour to 45 min. Since there was no communication between boats, we were unable to locate crucial wildlife (pigmy elephants) that other boats were able to find.

Cleanliness & Comfort

Sepilok Jungle Resort

Sandakan

Nice hotel in the middle of the jungle. Beautiful grounds with lots of opportunities to observe wildlife.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kinabalu Pine Resort

Small but clean rooms with nice views of Mt. Kinabulu

Location

Hotel Grandis Kota Kinabalu

Kota Kinabalu

Fantastic! Great location, pool, and roof top bar. The rooms were clean and spacious.

Authenticity & Character

Location

Staff

Very accommodating

Cleanliness & Comfort

Activity Reviews

Mabul to Tawau Airport Departure

Mabul Island

Nick, We really appreciated the effort you put into us getting to the airport on time. You and the folks at the Mabul Beach Resort. We made our flights despite the weather and miscommunication about boat and driving time to the airport.

Guides, Drivers and Staff

Great snorkling. Beautiful reefs with pleasant and informative guides.

Transport

You made this transport happen!

Afternoon Wildlife River Cruise

Kinabatangan

Already discussed in the review of the lodging.

Sepilok Orangutan Centre & Sunbear Centre

Sandakan

Very enjoyable .

Quality of Experience

Guides, Drivers and Staff

Best guide of the trip!!! I believe her name was Yang. She was extremely knowledgeable about Borneo history, the animals and was able to answer all questions put to her.

Transport

This was a short drive from the Sepilok Jungle Lodge and this center. Very appreciated not spending hours in the van.

Kinabalu National Park & Poring Hot Springs

Kundasang

Guides, Drivers and Staff

I would have liked to hear more about the unique flora and fauna. The tour was rather rushed. There was no opportunity to experience the hot springs. They were filled with kids.

Transport

Long drive from Kota Kinabula to the hot springs and then more time to reverse back to our lodging.

Coral Island & Snorkeling Excursion

Kota Kinabalu

Unfortunately the reef is dead. Lots of plastic bottles floating on the ocean. Very sad.

Quality of Experience

Our group really enjoyed the Mari-Mari cultural center. It was a short drive from Kota Kinabulu, and the interactive experience was awesome!

Food

Guides, Drivers and Staff

Transport

I'm not sure if another island location would be any better. Being so close to the city of Kota Kinabula, and the many stilt villages, and direction of the ocean current contributed to the sea of floating plastic bottles.