Kimkim Trip Reviews

4.8
Based on 17,237 ratings
Read 17,237 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A wonderful trip
Iceland | Jul 15 - Jul 22, 2023

Allison
Allison J.
Charleston, SC | Reviewed on Jul 23, 2023

Èric is very kind, communicative, and professional. He helped to put together a very memorable trip to Iceland. For the most part, directions were spot on, and he made some recommendations for activities that a lot of guide books do not.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 24, 2023

Hi Allison!

Thank you for your review and your kind words! It's great to hear you had such a good time and that you enjoyed the suggestions I made on your itinerary. I did have a feeling you'd love Glymur waterfall, and I'm glad I was right on that one! All the best to you and Jen :-)

Èric

Equador
Ecuador | Dec 29 - Jan 14, 2022

Margaret
Margaret C.
Scottsdale, AZ | Reviewed on Jul 23, 2023
I loved every moment except the Amazon. We are from Arizona and used to very dry weather. We were not told that the hotel was not allowed to have air conditioning. Even eating was outside. We were warned about Mosquitos but were not it at all. Hacienda Zuleta ,I think that is how you spell it, was the most beautiful place I have ever been in my life.
We rode horses to the Condor refugee camp and goes down in History as the most of a day I have ever had!!!
I would have scheduled another...
Read more

I loved every moment except the Amazon. We are from Arizona and used to very dry weather. We were not told that the hotel was not allowed to have air conditioning. Even eating was outside. We were warned about Mosquitos but were not it at all. Hacienda Zuleta ,I think that is how you spell it, was the most beautiful place I have ever been in my life.
We rode horses to the Condor refugee camp and goes down in History as the most of a day I have ever had!!!
I would have scheduled another place to stay again, somewhere else in Quito. Maybe the other part of town. Just to be able to see another area.

Hotel Reviews
Hacienda Zuleta
Zuleta
Authenticity & Character
Location
Cleanliness & Comfort
Napo Cultural Center
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
no A/C or fans
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Aug 09, 2023

Hi Maggy,

thanks for your message and your comments on your trip! It was a pleasure to have you and Luke as one of our first guests after the pandemic!
I'm sorry about the issue with the A/C in the rainforest, that's something we should have reviewed beforehand. Happy to hear that you enjoyed Zuleta, it's a truly magical area!

For your next trip to Ecuador (there are other beautiful places to be explored, for example the Galapagos), we could pick a hotel in a different area of Quito, for example in the New Town.

See you again soon in Ecuador,

Always safe travels,
Mathias

Switzerland , a heaven on earth !
Switzerland | Jul 1 - Jul 14, 2023

R
Rajan V.
Cloverly, MD | Reviewed on Jul 23, 2023
Switzerland is a wonderful place . Interlaken in particular was the most memorable place I visited . Read more

Switzerland is a wonderful place . Interlaken in particular was the most memorable place I visited .

Activity Reviews
Louvre Museum in Paris: entrance tickets & audioguides
Louvre Museum in Paris: entrance tickets & audioguides
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Day Trip with Audio Guide
Palace of Versailles Day Trip with Audio Guide
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Mount Pilatus, Golden Round Trip (Tickets)
Mount Pilatus, Golden Round Trip (Tickets)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon tour to Rhine Falls and Stein am Rhein
Afternoon tour to Rhine Falls and Stein am Rhein
Zürich
Quality of Experience
Guides, Drivers and Staff
Transport
Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Swiss Travel Pass
Swiss Travel Pass
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 25, 2023

Bonjour Rajan,
Thank you so much for your kind review!
You are right, Switzerland is a real heaven on earth :)
I'm glad to read that you had a great stay and came back home with a lot of souvenirs in mind.
See you soon,
Valentine

My trip to Greece went smooth and was magical!
Greece | Jul 11 - Jul 22, 2023

Andreina
Andreina V.
Boston, MA | Reviewed on Jul 23, 2023

My trip to Greece was amazing. Everything went very smooth. The guides where extremely knowledgeable, polite and friendly. I will definitely be using KimKim for my next trip.

Local specialist: Dimitris Zografos

Great time in Columbia
Colombia | Jul 8 - Jul 16, 2023

Alexander
Alexander F.
Tempe, AZ | Reviewed on Jul 23, 2023
Thanks to Michael and his team for planning an amazing trip in Columbia. Communication was excellent throughout and Michael made sure everything went smoothly for us. He did a great job customizing the trip to our interests and finding unique accommodations. The guides and drivers were all very good. Read more

Thanks to Michael and his team for planning an amazing trip in Columbia. Communication was excellent throughout and Michael made sure everything went smoothly for us. He did a great job customizing the trip to our interests and finding unique accommodations. The guides and drivers were all very good.

Hotel Reviews
Hotel Akuamarina
Santa Marta

Very clean, friendly staff, good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Venecia Coffee Farm
Manizales

Such a great place. The staff is super friendly, the food is great and the rooms are comfortable. Beautiful views all around. The only downside is the peacocks will definitely make loud noises 24 x 7 right outside your room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Dorado Nature Reserve
Minca

One of the most beautiful places I have ever been. The views are are stunning. The staff is very warm and makes you feel like family.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 24, 2023

Dear Alexander,

Thank you for your feedback! We're delighted to hear that you had a fantastic time in Colombia and that we could create the perfect blend of birdwatching and cultural experiences for you. We truly appreciate the pleasant communication both during the trip planning and throughout the journey itself.

Looking forward to seeing you again soon.

Best regards,
Michael

Jane did an amazing job helping three generat...
Wales | Jul 9 - Jul 15, 2023

Tom
Tom R.
Libertyville, IL | Reviewed on Jul 22, 2023
Jane did an amazing job helping three generations of our family explore the region of Wales that our ancestors are from. The highlight of the trip was our 8 hour guided tour. Our guide Roberta and driver Barry were outstanding and very knowledgeable. The surprise of the trip was Gwidyr castle. Such amazing history in this building and just amazing the restoration that the current owners have done. Also our visit to Caernarfon Castle was amazing and the train ride there was relaxing and... Read more

Jane did an amazing job helping three generations of our family explore the region of Wales that our ancestors are from. The highlight of the trip was our 8 hour guided tour. Our guide Roberta and driver Barry were outstanding and very knowledgeable. The surprise of the trip was Gwidyr castle. Such amazing history in this building and just amazing the restoration that the current owners have done. Also our visit to Caernarfon Castle was amazing and the train ride there was relaxing and scenic. I highly recommend Jane and team for any planned trip to Wales!

Hotel Review
Bae Abermaw Boutique B&B
Barmouth

What an amazing location! The view is second to none and Gary the manager was an amazing host. The breakfast was delicious and the accommodations were great.

Authenticity & Character
Amazing building!
Location
Amazing view from atop the hill!
Staff
Gary was so welcoming and friendly!
Cleanliness & Comfort
Amazing historic building.
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 23, 2023

Thank you for sharing your wonderful photographs, and highlights of your trip to the UK and Wales.
It was an absolute pleasure to work with you all.
Hope to see you again in the future.
All the best.

Amazing trip to Australia!
Australia | Jul 7 - Jul 20, 2023

D
Diane H.
Champaign, IL | Reviewed on Jul 22, 2023
We had an amazing trip to Australia! This is a great way to go if you are unfamiliar with the area you are visiting. Ruth was so knowledgeable and was able to book us on some great tours that were tailored to our interests. She also set us up in apartment-type accommodations in central locations, which was so convenient for our family. Our itinerary was printed out and waiting for us at our first apartment, and it was so much less stressful having all our rides and tour details arranged and... Read more

We had an amazing trip to Australia! This is a great way to go if you are unfamiliar with the area you are visiting. Ruth was so knowledgeable and was able to book us on some great tours that were tailored to our interests. She also set us up in apartment-type accommodations in central locations, which was so convenient for our family. Our itinerary was printed out and waiting for us at our first apartment, and it was so much less stressful having all our rides and tour details arranged and written out for us. We also appreciated the emergency numbers and local agents who could answer questions if needed. Thankfully everything went very smoothly. Would highly recommend!

Hotel Reviews
Clarion Suites Gateway
Melbourne
Authenticity & Character
Location
View of water. Close to everything.
Staff
Cleanliness & Comfort
Spacious rooms and comfortable beds
Southern Cross Atrium Apartments
Cairns

Great location. Pools were a bonus. Spacious rooms with nice balconies.

Authenticity & Character
Location
close to central station
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Updated rooms. Nice patio.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The York, by Swiss-Belhotel
Sydney

Great location. Tastefully decorated. Loved the large bathroom with laundry.

Authenticity & Character
Location
Easy walk to everything.
Staff
Cleanliness & Comfort
Activity Reviews
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney

Something for everyone on this tour. Animals at the farm, hiking in the mountains, and exploring the botanical garden - we enjoyed it all.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Taste of Sydney Experience
Private Taste of Sydney Experience
Sydney

Great history lessons and tour of significant areas of the city. Thought it could have included more ethnic foods and more of how the history related to the foods we were tasting.

Quality of Experience
Guides, Drivers and Staff
Phillip Island Wildlife Day Trip & Penguin Parade
Phillip Island Wildlife Day Trip & Penguin Parade
Melbourne

Very cool to see the island and its inhabitants.

Quality of Experience
Guides, Drivers and Staff
Sarah was awesome! Knowledgeable and fun.
Transport
Long day with lots of driving but broken up with stops.
Depart Australia
Depart Australia
Australia

Left our hotel earlier than necessary. I understand you wanting to make sure we get to our flights on time but more than 2 hours on domestic and more than 3 hours international still left us with lots of downtime at the airports.

Afternoon Food & Culture Walk
Afternoon Food & Culture Walk
Melbourne

Great variety of food and loved that Monique related the history and architecture around us to the food we were tasting. Very fun and filling!

Quality of Experience
Guides, Drivers and Staff
Monique did an exceptional job!
Transport
Discover Melbourne by Bike
Discover Melbourne by Bike
Melbourne

Paul was a great guide and he tailored the tour to what we wanted to see. Loved that we stopped for coffee and a snack!

Quality of Experience
Guides, Drivers and Staff
Tailored to us!
Transport
Afternoon/Evening  Adventure & Nocturnal Wildlife Tour
Afternoon/Evening Adventure & Nocturnal Wildlife Tour
Australia

Loved seeing rare animals - platypus and various kangaroos and opossums. Dinner was great too. Unfortunately the weather did not cooperate but even in the rain, it was a fun adventure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Classic Kuranda
Full Day Classic Kuranda
Australia

Loved the cable car ride and seeing the markets and learning more about the native people. Did not like having to ride a bus for an hour and half before we got to start our day (we were the first ones picked up and it took a long time to pick up people at 10+ stops). I would have like a smaller group pick-up (or have everyone meet in a central location?)

Quality of Experience
Guides, Drivers and Staff
Transport
Not a fan of the bus ride to start the day. Cable car and train were great though.
Welcome to Cairns
Welcome to Cairns
Cairns
Quality of Experience
Guides, Drivers and Staff
Transport
Great Barrier Reef Snorkeling Day Trip
Great Barrier Reef Snorkeling Day Trip
Australia

Rough waters getting to and from the reef but the snorkeling was amazing. Beautiful fish and knowledgeable staff all contributed to making this a highlight of our vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Uluru Sunset
Afternoon Uluru Sunset
Uluru
Quality of Experience
Guides, Drivers and Staff
Transport
Kata Tjuta Morning Walk & Breakfast
Kata Tjuta Morning Walk & Breakfast
Uluru

Beautiful views of the sunrise. Sylvia was fantastic! Enjoyed the hike into the Gorge and breakfast.

Quality of Experience
Guides, Drivers and Staff
Sylvia was so knowledgeable and really made the experience exceptional.
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

Amazing Amazing Amazing! Cannot say enough about this experience. From the sunset appetizers to the elaborate dinner to the stars and moonlit walk through the lights. It was truly one of the best highlights of our 2 week Australian vacation.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Awesome to see the inner workings of the Opera House.

Quality of Experience
Guides, Drivers and Staff
Half Day Sydney Classic Tour (Bike)
Half Day Sydney Classic Tour (Bike)
Sydney

Great way to cover a lot of ground and learn about the city. A bit difficult in crowded areas with a large group, especially when some members were less skilled in biking than others.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Jul 23, 2023

Thank you for your kind words Diane. I really enjoyed working with you to design your trip. I am so pleased that you enjoyed your time in Australia!

Angela was absolutely AMAZING! She responded ...
Greece | Jun 28 - Jul 12, 2023

N
natalie w.
Crozier, VA | Reviewed on Jul 22, 2023

Angela was absolutely AMAZING! She responded quickly when we had any questions and she was very attentive to our own personal needs/wants wile planning our trip. Definitely will have to work with her again for any future trips :)

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 23, 2023

Yeia sou, Natalie!

I am truly happy that I was able to help your grandma and you with your trip to Greece and I am super happy that you enjoyed your time here in Greece with us.

I will be here and more than happy to assist you with your trip to Greece. There are so many more awesome places I'd love to show you. 🙂

My very best,
Angela

an absolutely fantastic trip...
Iceland | Jul 2 - Jul 16, 2023

Ron
Ron S.
Lexington, MA | Reviewed on Jul 22, 2023
We had an absolutely fantastic trip, thanks to the dedication and support of Eric and the KimKim operation team throughout the planning process. Their assistance was truly invaluable and made our journey even more enjoyable. What stood out the most were the extra suggestions Eric provided. These suggestions added an Intersting off the beaten path dimension to our trip and enhanced our overall experience. We were thrilled to have followed his recommendations. Though we did encounter a... Read more

We had an absolutely fantastic trip, thanks to the dedication and support of Eric and the KimKim operation team throughout the planning process. Their assistance was truly invaluable and made our journey even more enjoyable.

What stood out the most were the extra suggestions Eric provided. These suggestions added an Intersting off the beaten path dimension to our trip and enhanced our overall experience. We were thrilled to have followed his recommendations.

Though we did encounter a few setbacks with a couple of our hotel reservations, Eric and Michele were there for us during the trip itself. Their prompt and helpful assistance was commendable, and we are genuinely grateful for their support whenever we needed help.

This trip will be etched in our memories forever. We had an incredible time, and we owe a big thank you to Eric and the entire team at KimKim for making it all possible.

Hotel Reviews
Hotel Katla by Keahotels
Vík

The Katla Hotel offers rooms that match the standard of a mid-level chain hotel, but they could use a bit of tender loving care and come with limited amenities. The dining experience, both breakfast and dinner, lived up to expectations. Being a larger-than-average hotel, it did get a bit crowded, resulting in lines at the buffet. Nevertheless, the food quality was good, slightly above average, as they pleasantly included a selection of typical Icelandic traditional dishes. The hotel has a small, hot bath area, as well as a compact gym with a limited range of equipment. On the whole, the hotel seems to align with a three-star rating, but what sets it apart are the enjoyable hot bath facilities and the inclusion of typical Icelandic dishes.

Authenticity & Character
Location
A bit outside the center of Vic
Staff
Cleanliness & Comfort
Hotel Gullfoss
Tungufell

The Gullfoss Hotel was conveniently situated along the Golden Circle. The rooms were slightly above the average European size, and although there were not a ton of amenities, it was a comfortable stay. Additionally, the breakfast spread had a wide array of options to choose from.

Authenticity & Character
It's a typical 3+ stars hotel
Location
Convienitly located on the Golden circle
Staff
Cordial service
Cleanliness & Comfort
Hérað - Berjaya Hotels
Egilsstadir

We spent two nights at Herad - Berjaya Hotel. The hotel room was average, but it pleasantly surprised us with its slightly above-average size and well-appointed amenities, including a nice shower. The location in Egilsstadir, a decent-sized city, proved to be convenient as it had two grocery stores and several restaurants within walking distance from the hotel (or a very short drive). One of the highlights of our stay was the proximity to Vök Baths, just a 15-minute drive away. We indulged in this relaxing experience every night, making it a perfect end-of-the-day treat. Another positive aspect was the availability of an EV charger at the hotel. While you needed to have your own cable, it was a great convenience for electric vehicle . The breakfast buffet at Herad - Berjaya offered a wide selection of items. We particularly enjoyed the good espresso they served, adding a pleasant touch to our mornings. Overall, our stay at Herad - Berjaya Hotel was enjoyable, and the combination of its amenities, location, and EV charger made it a convenient and comfortable choice during our time in Egilsstadir.

Authenticity & Character
Average hotel.
Location
We loved the proximity to Vök Baths
Staff
Cleanliness & Comfort
Hotel Holt—The Art Hotel
Reykjavík

Hotel Holt in Reykjavík is conveniently accessible by car. We arrived early and were pleased to find free parking available at the hotel's lot. The hotel's location is just a short stroll away from the city center and Reykjavik's main attractions, including restaurants and bars. A standout feature of the hotel is its original collection of artwork, thoughtfully curated by the owner. This added a charming and unique touch, reminiscent of times gone by (given that the hotel was constructed in the 1960s). The breakfast provided was truly exceptional, ranking among the best we experienced during our two-week trip. Our room was clean and offered nice amenities, including an artistic espresso machine. However, it was evident that the room's was dated, and some maintenance work could enhance the overall experience. The front desk staff were friendly and welcoming, contributing to a positive stay.

Authenticity & Character
Fantastic original art
Location
Easily accessible by car with free hotel's parking (if one arrives early)
Staff
Very friendly and welcoming
Cleanliness & Comfort
Very clean & comfortable but the room needs serious TLC
Hestaland Guesthouse

The Hestaland Guesthouse is a haven for those with an affection for horses, as the name "Hestaland" implies. Nestled within a horse ranch, it attracted guests who were either on their way to or returning from horse tours – a trend we noticed except for our own group. The porch held a jacuzzi, warm though not steaming hot. Unfortunately, we couldn't adjust the temperature, prompting us to visit the wonderful Krauma thermal spa for a more satisfying soak. Another option was the Borgarnes Swimming Pool, which proved to be a budget-friendly alternative. Inside, an open kitchen served as a gathering spot, providing a limited breakfast and space for some guests to enjoy their takeout dinners. However, our room was particularly compact, and the bathroom mirrored this size constraint. The challenge was keeping the bathroom floor dry, a task that proved rather difficult.

Authenticity & Character
If one loves horses -- this is a place to be
Location
Horse land -- for horse lovers
Staff
We were able to get our cloth washed by the staff which was a plus.
Cleanliness & Comfort
very clean BUT too tight
Guesthouse Storu-Laugar
Laugar

We found the Guesthouse Storu-Laugar to be a pleasant choice for accommodation. The service was friendly and accommodating. The room came with breakfast, which was satisfactory (Dinner could be requested in advance). The only peculiar aspect was the layout – the bedroom was in one building while the breakfast room was 150 meters away in another building , which was inconvenient in the morning . The natural hot tub, while resembling a cement trough with hot spring water, offered stunning countryside views. It provided a delightful way to wrap up the day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean. A bit awkward design with the bedroom in one building while the breakfast place 100 meter away.
Mork Superior Cottages
Hvammstangi

A stunning guesthouse located slightly north of Hvammstangi, both the interior and exterior are truly captivating. The bed (and the sofa) was exceptionally comfortable, and the cleanliness and spaciousness of the place, including the generously-sized bathroom, were notable. The room and porch offered breathtaking views, adding to the overall experience. We were pleasantly surprised by the breakfast, neatly arranged in the room's refrigerator upon our arrival. The variety and quality of the spread left a strong impression. I wholeheartedly recommend this guesthouse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshótel Mývatn
Myvatn

Situated in the Myvatn Geothermal area, the Fosshótel Mývatn is a delightful hotel exuding charm. With its mid-century furnishings and decor, it brings a unique touch to the atmosphere. The dining area has been thoughtfully designed to showcase stunning views of the lake. A standout feature is the sauna, adding a touch of relaxation to the stay (unless one would like to experience the Myvatn Geothermal spa) . Moreover, the parking lot boasts a few EV chargers, a definite plus for eco-conscious travelers. The hotel staff, both at the front desk and in the restaurant, consistently provide a warm and helpful experience. The rooms offer sufficient space and comfort, though there's a slight downside – they tend to become overly warm, and regrettably, there's no way to adjust the temperature. Despite this, our stay was thoroughly enjoyable.

Authenticity & Character
The dining area is thoughtfully designed, offering fantastic views of the lake
Location
Nicely situated to blend with the surrounding area
Staff
The hotel staff, both at the front desk and in the restaurant, consistently provide a warm and helpful experience
Cleanliness & Comfort
Fosshotel Lind
Reykjavík

The Fosshótel Lind boasts a prime location just outside the heart of Reykjavik, making it conveniently accessible to most tourist attractions and shopping areas by foot. One of the highlights of this hotel is its delightful breakfast, which is of exceptional quality. we also liked the espresso / cappuccino . Additionally, the front desk staff are welcoming and amicable, ensuring a pleasant stay for guests. The rooms at Fosshótel Lind are comfortably sized and equipped with amenities that align with the standards of a typical average European hotel. This ensures that guests have a satisfying and comfortable experience during their stay.

Authenticity & Character
It is an average 3 stars hotel
Location
The hotel is in a walking dustance to most Raykjavik'attractions
Staff
Friendly and curtious. Provided helpful advice
Cleanliness & Comfort
One needs to request a daily cleaning service of the room.
Brunnhóll Country Guesthouse
Höfn

This guesthouse was of average quality, and we found out that it was family-owned and managed. Our rooms were tidy and clean, featuring comfortable beds for a good night's rest. However, one downside was the shower /bathroom, which lacked amenities, affecting the overall rating of the hotel. We dined at the hotel for both dinner and breakfast. The dinner options were somewhat limited, but we were pleasantly surprised by the incredibly delicious homemade dandelion ice cream (made from Brunnhóll Country Guesthouse's own cows) . Additionally, we enjoyed the unique VatnaJokull beer, an IPA infused with thyme! As for breakfast, it was average, offering the usual fare without any standout elements. Overall, the guesthouse provided a decent stay with some delightful highlights in the dining experience.

Authenticity & Character
Location
Conveniently located.
Staff
Cleanliness & Comfort
Bathroom lacked amenities
Hrífunes Guesthouse
Hrífunes

Our stay at Hrifunes Guesthouse was an absolute pleasure. The apartment we stayed in felt like like the personal residence of the owners, Haukur and Hadda. The breathtaking views from the property added to the overall amazing experience. The staff at Hrifunes Guesthouse truly exceeded our expectations, providing us with exceptional last-minute support. When our friends faced a mix-up with their reservations at a nearby guesthouse and had their accommodations canceled just before check-in, we reached out to Hrifunes Guesthouse in a frantic situation. To our relief, they went above and beyond to accommodate our friends within just 30 minutes, saving the day! On top of that, they treated us all to a delicious homemade dinner, creating a memorable dining experience. The warm and inviting atmosphere, coupled with the outstanding hospitality and stunning views, made our stay truly unforgettable. Meals were served family-style. The menu offered a diverse selection of dishes, catering to both vegetarians and meat lovers. It's worth noting that Hrifunes Guesthouse is situated quite off the main road, approximately a 15-minute drive on a gravel road. However, the tranquil and picturesque location only adds to the charm of this hidden gem. In conclusion, we wholeheartedly recommend Hrifunes Guesthouse to anyone seeking a cozy retreat with exceptional service, a welcoming ambiance, and the added bonus of mesmerizing views. Our experience was nothing short of fantastic.

Authenticity & Character
Location
Beautiful views but off the main road
Staff
Cleanliness & Comfort
The Holiday House
Kirkjubaejarklaustur

This hotel messed up our reservations, and instead of July 6th it booked our reservations for June 6th. we did not use this hotel and where disappointed with this mess up

Location
Quite far from the highway
Helgrindur Guesthouse
Grundarfjörður

Describing this place as a hotel is quite a stretch. It is located on the second floor, above a busy road and a bank, with just five rooms. Unfortunately, it lacked any distinctive character or charm. To add to the disappointment, the management misrepresented the room, and despite our efforts to work with them and address the issue, they proved to be highly unaccommodating, and it even left us questioning their honesty. Given our experience, I strongly advise against choosing this accommodation for your stay. There are much better options available that will provide a more pleasant and genuine hospitality experience.

Authenticity & Character
No character whatsoever
Location
Thebtooms are on the second floor of a bank on a busy road . Nothing could be done to improve
Staff
The staff was unacomodating and dishonest
Cleanliness & Comfort
The room was clean and quiet, but we did notice that the bathroom layout was a bit awkward.
Activity Reviews
Reykjavik Food Walk
Iceland

The food tour was delightful, involving visits to several restaurants where we indulged in delicious Icelandic dishes. The explanations provided were informative, and there was an ample amount of food to savor. However, the group turned out to be larger than expected, which made it a bit challenging to hear the guide clearly.

Quality of Experience
Guides, Drivers and Staff
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

This tour was oversold and under-delivered. The promised super jeep was simply two old-fashioned vans, one of which broke down and had to be towed both ways. The tour was overcrowded with 25 people (and not 12-15 as promised), making the tour more cumbersome and slow. However, the tour guide was decent and we somehow got what we expected from him.

Quality of Experience
badly maintained vehicles . Uncomfortable. unsafe
Guides, Drivers and Staff
Transport
The vehicles are of poor quality, inadequately maintained, and outdated.
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

This was another lovely spa experience. Enjoyed the uniqueness of each spa visited.

Quality of Experience
Guides, Drivers and Staff
Transport
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

This was one of the four different baths we visited. Each of them was unique and provided a relaxing experience. Really enjoyed these baths.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Blue Ice Experience
Skaftafell Blue Ice Experience
Iceland

This experience was fantastic and exceeded expectations. The tour guide was excellent, energetic, and provided informative geological and historical insights. This wasn't just a hike, it was a truly informative experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

This experience was a nice treat after the Rye Bread tour. It was relaxing and fun. Really enjoyed the hot springs.

Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland

This tour was educational and enjoyable. However, it was a bit crowded, which made the experience less personal. Still, the Fontana Geothermal Baths that followed were a great treat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 25, 2023
Hi Ron! Thank you so much for your glowing review! It was an absolute pleasure assisting you throughout the planning process and making sure your trip was nothing short of fantastic. I'm thrilled to hear that the extra suggestions I provided added a unique and off-the-beaten-path dimension to your journey, making it even more enjoyable. I certainly hope they opened up some opportunities for painting and photographing! :-) I apologize for the setbacks with some of the hotel reservations, but... Read more

Hi Ron!

Thank you so much for your glowing review! It was an absolute pleasure assisting you throughout the planning process and making sure your trip was nothing short of fantastic. I'm thrilled to hear that the extra suggestions I provided added a unique and off-the-beaten-path dimension to your journey, making it even more enjoyable. I certainly hope they opened up some opportunities for painting and photographing! :-)

I apologize for the setbacks with some of the hotel reservations, but I'm glad that we were able to sort them out. Your kind words and appreciation mean a lot to the entire team, and rest assured we'll take your specific reviews about hotels very much into account for future reservations.

It warms my heart to know that this trip will be in your memories forever, and I'm honored to have been a part of creating such an incredible experience for you.

All the best to you, John, Mary Rose, Brenda, Craig and Zaurie!
Èric

Gummi is the best!!!!
Iceland | Jul 12 - Jul 20, 2023

R
R M.
Weymouth, MA | Reviewed on Jul 22, 2023
Gummi is the best! He is the person you want to organize your trip to Iceland! He is knowledgeable, resourceful, and has an insider’s view on how to enjoy what is a truly remarkable country. And he has a great sense of humor. But, most importantly, he listened to what I wanted for my second trip —- and delivered. I can’t imagine using anyone else when I plan my next trip. Read more

Gummi is the best! He is the person you want to organize your trip to Iceland! He is knowledgeable, resourceful, and has an insider’s view on how to enjoy what is a truly remarkable country. And he has a great sense of humor. But, most importantly, he listened to what I wanted for my second trip —- and delivered. I can’t imagine using anyone else when I plan my next trip.

Hotel Reviews
Skalatjorn
Selfoss

This was our favorite hotel! The proprietor is warm and friendly, the rooms were Nice and clean. Take the goat tour

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Eastfjords
Fáskrúðsfjörður

Of all the hotels we stayed at in Iceland this was the worst. By far. The rooms have very low ceilings, the beds had dirt and sand in them, and the front desk staff was cold and unhelpful. Avoid this place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Jul 24, 2023

Thank you for the amazing review Ray. I'm so glad to know you and Gillian had such a wonderful trip.
I'm sorry to hear about Fosshótel Eastfjords though. I'm surprised because we do a lot of business with Fosshótel (and I have personally stayed in most of them - but not this one) and they have a very good reputation.
Anyway, I see you didn't let that affect your wonderful time in Iceland, and next time we go even more off the beaten path as we already talked about. I've got ideas, so let's stay in touch!
Gummi

Helsinki and Tallin...
Finland | Jun 28 - Jul 4, 2023

V
V. T.
Middletown, NJ | Reviewed on Jul 22, 2023
We had an amazing trip to Helsinki and Tallinn. Moonika arranged the entire trip flawlessly. She found us a bike tour to Kadriorg Park and Pirita area that was a lot of fun. We liked the hotels she selected for us and the transfer to and from ferry and airports were very reliable and on-time. We had an unplanned emergency that caused us to miss the scheduled ferry. Moonika was there, a click away, helping us get through the episode. I can't thank her enough for her help.
For a...
Read more

We had an amazing trip to Helsinki and Tallinn. Moonika arranged the entire trip flawlessly. She found us a bike tour to Kadriorg Park and Pirita area that was a lot of fun. We liked the hotels she selected for us and the transfer to and from ferry and airports were very reliable and on-time. We had an unplanned emergency that caused us to miss the scheduled ferry. Moonika was there, a click away, helping us get through the episode. I can't thank her enough for her help.
For a family whom always plan the trip ourselves, we won't hesitate to recommend to anyone and we'll use her service if we return to Finland and Estonia. I would give her 10 STARS out of 5.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Jul 24, 2023

Thank you for your kind words V.! I'm glad to hear you had a good time and it was nice meeting you all in Tallinn. I hope to have you as my guests again in the future.
Best,
Moonika

Amazing Greece
Greece | Jul 4 - Jul 13, 2023

X
Xiomara T.
Princeton, NJ | Reviewed on Jul 22, 2023
We recently had the pleasure of experiencing an extraordinary trip to Greece, all thanks to the exceptional trip planning service provided by KimKim Travel. From the moment we made the decision to explore the captivating Mediterranean destination, they took charge of every detail, ensuring a seamless and unforgettable adventure. The planning process was well thought out. Filippa was incredibly responsive and attentive, and tailored the itinerary to our preferences and interests. She... Read more

We recently had the pleasure of experiencing an extraordinary trip to Greece, all thanks to the exceptional trip planning service provided by KimKim Travel. From the moment we made the decision to explore the captivating Mediterranean destination, they took charge of every detail, ensuring a seamless and unforgettable adventure.

The planning process was well thought out. Filippa was incredibly responsive and attentive, and tailored the itinerary to our preferences and interests. She really listened to what we wanted and created a perfect balance of historical exploration, breathtaking landscapes, and a vast of authentic Greek culture.
Accommodations were a crucial aspect of the trip and the quality and selection were wonderful. The hotels were strategically located and had easy access to attractions. Most of our hotels offered a delicious breakfast, setting the tone for the day ahead.
Another aspect that stood out was the diversity of experiences arranged for us. We savored delectable local cuisine during our cooking class, sipped fine Greek wine at a local winery while watching the sunset and basked in the beauty of the caldera during a beautiful sunset cruise in Santorini.
Transportation was well-coordinated, and we never had to worry about missing a connection. From domestic flights to ferry rides between islands, everything ran smoothly, ensuring we made the most of our limited time.
Throughout the journey Angela, from the KimKim team, maintained constant communication, ensuring that we were satisfied with every aspect of the trip.
If you are considering a trip to Greece we recommend KimKim. Their expertise and professionalism make them a truly outstanding travel service.
Thank you, Filippa and Angela, for making our trip to Greece a wonderful adventure.

Hotel Reviews
14 Reasons Why
Athens

This place was in a great location in the Plaka close to everything. The rooms were nice and the breakfast was amazing.

Authenticity & Character
Location
Close to everything
Staff
Very nice and helpful
Cleanliness & Comfort
Aeolos Resort Mykonos
Mykonos / Chora

This hotel was not only beautiful but also in the perfect spot in Mykonos. Our room was located in the Sunset part of the hotel overlooking the Aegean. The rooms had a perfect touch of Mediterranean decor. Every morning breakfast had a wonderful array of options to choose from and the staff was incredibly nice and attentive.

Authenticity & Character
Location
Location was perfect. You were near enough to the town to walk out for dinner or go shopping but far enough that it you could enjoy a peaceful day.
Staff
Staff was kind and very attentive
Activity Review
Reservation at Oia Gefsis (no meal included - only a reserved table)
Reservation at Oia Gefsis (no meal included - only a reserved table)
Greece

We had the best seat in the restaurant to view the sunset, and the food was perfect. The cocktails were a wonderful - very tasty and looked lovely. The appetizers were wonderfully crafted. Every morsel was an explosion of flavors.

Quality of Experience
Guides, Drivers and Staff
Nasia Scouteri really was extremely attentive and made this experience wonderful.
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 22, 2023

Yeia sou, Xiomara!

Thank you for sharing your feedback and experience with us.
My team and I are really happy that you had a wonderful time here in Greece.
I will be here and more than happy to assist you with your trip to Greece and show you some more amazing places of my country. 🙂
Thank you for trusting us with your trip to Greece.
My best regards,
Angela - the GA Trips team

Great experience!
Scotland | Jul 11 - Jul 16, 2023

Nora
Nora M.
Somerville, MA | Reviewed on Jul 22, 2023
I had a very positive experience booking through Kimkim and working with Luigi! He was very prompt in his responses, which was great given I was working in a time crunch and relatively last minute to book the trip. We were able to work together to put together and book a trip within a matter of days. Luigi was also very mindful of the needs of our party (couple in their 70s) in the activities he recommended and was regularly in touch once the trip started (e.g., to confirm transports, forward... Read more

I had a very positive experience booking through Kimkim and working with Luigi! He was very prompt in his responses, which was great given I was working in a time crunch and relatively last minute to book the trip. We were able to work together to put together and book a trip within a matter of days. Luigi was also very mindful of the needs of our party (couple in their 70s) in the activities he recommended and was regularly in touch once the trip started (e.g., to confirm transports, forward tickets to guides, etc.) He recommended a great tour guide as well! I definitely recommend working with Luigi! My only advice is to have a good sense of your priorities before booking, because while Luigi recommended some great hotels, a couple weren’t close to the activities our party wanted to do, so we opted for less fancy (though still great) hotels that were closer to our desired activities. To Luigi’s credit, he was happy to switch up the itinerary and include the hotels we ultimately wanted to go with. Enjoy your travels!

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jul 23, 2023

Dear Nora

I want to express our heartfelt gratitude for your kind and positive review!

Your feedback means the world to us, and we are delighted that you had such a wonderful experience with us.

Your praise regarding our trip plan motivates us to strive for excellence and provide the best possible experience for our valued guests.

Thank you again for sharing your experience with others and for choosing us as part of your journey.
We hope to welcome you back soon and create even more magical moments together!

Warmest regards,
Luigi.

Amazing.
New Zealand | Jun 23 - Jul 15, 2023

J
Jody H.
United Kingdom | Reviewed on Jul 22, 2023

Amazing trip, everything ran smoothly and made easy. Our travel agent Vickie did a fantastic job at providing us with an excellent experience of New Zealand making it personal and memorable. Thank you Vickie.

Local specialist: Vickie Parrack

My husband, David, already submitted a review...
Croatia | Jul 9 - Jul 15, 2023

P
Pam K.
Portland, OR | Reviewed on Jul 22, 2023

My husband, David, already submitted a review for bot of us. We had a wonderful time and Bruno was fantastic. Pam

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 22, 2023

Dear Pam,

Thank you so much for the kind words.

It was a real pleasure to organize the trip for you and David.

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

Carl promptly responded to all our queries 👍...
British Columbia | Jul 9 - Jul 15, 2023

S
Saroja B.
Pleasanton, CA | Reviewed on Jul 22, 2023
Carl promptly responded to all our queries 👍🏼 Read more

Carl promptly responded to all our queries 👍🏼

Hotel Reviews
Sandman Hotel Calgary Airport
Calgary
Authenticity & Character
Location
Close to airport but far from downtown. About 20 minutes by car.
Staff
Cleanliness & Comfort
Canmore Rocky Mountain Ski Lodge
Canmore

Run down bathroom ceiling and tiles, not updated at all. Disappointed 😞

Authenticity & Character
Location
Cleanliness & Comfort
Bugs in the bathroom. Ceiling in bathroom had the tiles around exhaust fan almost falling. Baseboards loose and few little crawling bugs in the bathroom. Very small bathroom.
Lobstick Lodge
Jasper
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Take the Banff Gondola to Sulphur Mountain
Take the Banff Gondola to Sulphur Mountain
British Columbia
Quality of Experience
Explore around Banff
Explore around Banff
British Columbia
Quality of Experience
Guides, Drivers and Staff
We drove by ourselves. Didn't mean to give one star. Can't figure out how to remove it since it's N/A
Columbia Icefield Excursion
Columbia Icefield Excursion
British Columbia
Quality of Experience
Guides, Drivers and Staff
Our bus driver/guide was just wonderful. Good personality for the job. Took great photos for us. 👍🏼👍🏼
Transport
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Jul 28, 2023

Thank you Saroja,
I'm glad that you enjoyed your trip in Canada.

Cartagena is SAFE to visit!
Colombia | Jul 10 - Jul 19, 2023

Cheryl
Cheryl E.
Denver, CO | Reviewed on Jul 22, 2023
My friends and I just returned from a 9 day adventure in Cartagena, Columbia. Everything was arranged by Michael at KimKim. When we arrived at the airport, we had a driver waiting for us.
Our guide in Cartagena, Lee was fantastic and was funny and informative. We did the Toluma volcano mud bath and it was awesome! We traveled North to Santa Marta, Riohacha & Cabo de la Vela. We hiked in Tayrona National Park. It was so beautiful, but VERY HOT AND HUMID!! the hike in was 2 1/2 hours and...
Read more

My friends and I just returned from a 9 day adventure in Cartagena, Columbia. Everything was arranged by Michael at KimKim. When we arrived at the airport, we had a driver waiting for us.
Our guide in Cartagena, Lee was fantastic and was funny and informative. We did the Toluma volcano mud bath and it was awesome! We traveled North to Santa Marta, Riohacha & Cabo de la Vela. We hiked in Tayrona National Park. It was so beautiful, but VERY HOT AND HUMID!! the hike in was 2 1/2 hours and pretty easy. But after swimming and having wet/sandy feet, I developed blisters and so we opted to ride the horses back out. This was an amazing choice, the horses were very well behaved. We drove further north and visited a Wayuu village and were welcomed into their rancheria in Manaure. We then ventured to Cabo de la Vela in a very remote area. The rustic accommodations were charming and clean. The food was delicious. Our guide Estephanie, was so nice and took really good care of us. Our driver (Jr,) was also very nice and knew the local language and we felt very safe. Our last day back in Cartagena, we met up with Lee again for a local market tour and a visit to the Fort Castle San Felipe de Barajas.
Everyone says Colombia 🇨🇴 is not safe, however I felt very safe here, the people were friendly, the food was delicious and the old walled city is AMAZING with its colonial architecture. It has a Caribbean vibe, the streets are colorful and the music has a great beat.

There is one thing to be aware of though. Twice on our drive to Santa Marta and Riohacha, we were stopped by unannounced road protests. Groups of people will block the roads in protest of something the government is doing. It just depends on how long it takes the police to arrive and open the roads. The first time, we were stopped for approximately 45 minutes. Our driver had been stuck there before for over 4 hours! Then on the way to Riohacha, they blocked a bridge and were only letting 40 cars cross each hour. We were about 100 cars back so we thought we’d be stuck for a long time. But after about an hour, the police cleared the protesters. So just be aware that those types of things can happen at any time. We did not have any issues returning to Cartagena thankfully!

Thank you Michael, Lee, Estephanie & Jr for an amazing time in Colombia 🇨🇴

Hotel Reviews
Ranchería

A VERY Rustic place. It’s in the middle of nowhere. Right on the beach in Cabo de la Vela. The dinner was delicious, but the breakfast was very small and just ok. There is no electricity during the day or hot water. They finally turned on the generator after it was pitch dark for about an hour. Great for stargazing as there is no light pollution.

Authenticity & Character
Minimalism at its finest. Basically camping.
Location
The journey to get here is very treacherous. There are zero paved roads and it’s very bumpy.
Staff
Very friendly
Cleanliness & Comfort
Hotel Taroa
La Guajira

This hotel was great! They couldn’t accommodate the 3 of us together so we each got our own room. I slept so well there. Shower had hot water and the rooftop restaurant was very nice with great views!

Authenticity & Character
Very modern and clean.
Location
Right across the street from the beach.
Staff
Very friendly.
Cleanliness & Comfort
The bed was very comfortable. They did shut off the AC in the middle of the night though.
Hotel Akuamarina
Santa Marta

This hotel was in a good location for walking to the bay and shopping, restaurants etc..

Authenticity & Character
This hotel is very basic. It was clean and the breakfast was good, but had no hot water for showers. It’s a good thing it’s very hot there so the cool water was tolerable.
Location
Staff
Very friendly and accommodating.
Cleanliness & Comfort
Vey basic amenities.
Hotel Casa Tere
Cartagena

Great location for walking in the old walled city! Great breakfast, cute rooftop pool and very clean. It is located in the Getsemani area. I did end up in the shower (covered in soap and shampoo) when the water ran out and they had to activate the reserve tank which took about 10 minutes.

Authenticity & Character
Charming
Location
Great location to walk everywhere in the walled city.
Staff
Everyone!
Cleanliness & Comfort
We had 3 queen size beds for the 3 of us which was really nice.
Activity Reviews
Local Market Experience: Bazurto Market
Local Market Experience: Bazurto Market
Cartagena

Lee is a great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour to Cabo de Vela (2D/1N)
Tour to Cabo de Vela (2D/1N)
La Guajira Desert

This place is difficult to reach! There are no bathrooms and it’s about a four hour trek on bumpy dirt roads.

Quality of Experience
Food
The fried fish was 10/10
Guides, Drivers and Staff
Estephanie & Jr. were outstanding.
Transport
Very bumpy and dirt roads for hours.
Hike Tayrona National Park
Hike Tayrona National Park
Colombia

The hike is about 2 hours to the beach. It’s a moderate hike but the heat and humidity make it more difficult. Stay hydrated and take your time. The beaches are beautiful and we swam for a good amount of time. The food was delicious. We opted to ride the horses back out as I developed blisters from my wet water shoes. The horses were very well behaved and they handled the steep terrain very well.

Quality of Experience
Guides, Drivers and Staff
Our guide was great! He showed us frogs and lizards and crabs. He was knowledgeable about the indigenous peoples that live in the national park. He secured horses for us when my feet were hurting from my blisters.
Transport
Door to door service with AC!
Tour to Totumo Volcano
Tour to Totumo Volcano
Cartagena

We love a spa treatment so we were excited to bathe in the 51 healing minerals of Totumo. You need to be able to climb up and down a slippery ladder into and out of the mud pit.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour in Cartagena's Historic Center
Walking tour in Cartagena's Historic Center
Cartagena

Lee did a fantastic job of giving us the history of this beautiful city.

Guides, Drivers and Staff
Lee was amazing !!
Transport
AC!
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jul 24, 2023

Dear Cheryl,

Wow! That is a truly comprehensive and highly informative travel report. Thank you so much for taking the time to put it together - it means a lot to us. The entire Chaska Tours team was thrilled to read about the exciting experiences you had in Colombia. We sincerely appreciate all the helpful pointers, which will be invaluable for our future planning. We are already looking forward to hopefully showing you other fascinating corners of Colombia soon.

Warm regards from San Agustín,

Michael

Duncan made us feel well taken care of and th...
Iceland | Jul 6 - Jul 15, 2023

carol
carol c.
Centennial, CO | Reviewed on Jul 21, 2023
Duncan made us feel well taken care of and the itinerary was fantastic. I was a little concerned about accommodations but we stayed in nothing but lovely places and the food all over Iceland was delicious. A beautiful country and the self drive option is the way to go! Read more

Duncan made us feel well taken care of and the itinerary was fantastic. I was a little concerned about accommodations but we stayed in nothing but lovely places and the food all over Iceland was delicious. A beautiful country and the self drive option is the way to go!

Hotel Reviews
Storm Hotel by Keahotels
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Latrabjarg
Vesturbyggð

Seemed family run and the couple were so lovely! Food good, beds comfy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Húsavík Cape Hotel
Húsavík

My favorite. We had a corner room with bay views, lovely. Gentleman at the front desk was so delightful! A fun touch was the Eurovision exhibit. Not far from the Geoseas for a lovely soak in the evening!

Authenticity & Character
Simple classy decor
Location
Staff
Front desk and a delightful chef!
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Very nice accommodation, restaurant dinner was first rate

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Jul 24, 2023

Thanks so much for your positive review Carol, I'm so gald you enjoyed it, particularly after your fall. You have a great attitude and it was a pleasure working you. Looking forward to welcoming you back to Iceland sometime in the future.

Excellent trip proposed by Kim Kim. The online assistance and planning we receive...
Morocco | Jul 9 - Jul 16, 2023

M
Murray R.
Australia | Reviewed on Jul 21, 2023
The online assistance and planning we received from Hassan was very prompt and helpful. We had a timeframe of 8 days and Hassan designed a travel itinerary that met every requirement and offered a fantastic schedule.
He arranged for a driver to meet us on arrival in Tangiers and accompany us throughout our tour through Chefuan then on to Fes. Then up to the high Atlas mountains to Bin El Ouidane then Marrakech and Casablanca.
We stayed in a variety of hotels and Riads all of which were a...
Read more

The online assistance and planning we received from Hassan was very prompt and helpful. We had a timeframe of 8 days and Hassan designed a travel itinerary that met every requirement and offered a fantastic schedule.
He arranged for a driver to meet us on arrival in Tangiers and accompany us throughout our tour through Chefuan then on to Fes. Then up to the high Atlas mountains to Bin El Ouidane then Marrakech and Casablanca.
We stayed in a variety of hotels and Riads all of which were a high standard very clean and comfortable. The workmanship in the interiors of the riads is extraordinary. Our favorite hotel was the El Minzah Hotel in Tangier.
Our driver Mohammed met us at the airport. From arrival he was welcoming, helpful and efficient. Nothing was a problem to him. We spent the next 7 days in his hands as he guided us through busy cities, long highways, crazy traffic around the crowded market areas and historical sites. Each step of the way he explained the history and relevance of various sites and cities. We had many questions and he provided very thorough explanations for all or queries.
He drove us up high winding mountain roads and explained the various changes in sights and scenery. He is an excellent driver. We always felt safe and he maintained time schedules we discussed before we set off each day. We would thoroughly recommend Mohamad as your driver / tour guide.
In Fes, Hakim was our tour guide for the medina & markets. Hakim was an excellent very friendly & fun guide. He had an excellent knowledge and assisted us greatly.
In Marrakesh we had another Mohammed as our guide. He was again extremely knowledgeable, helpful,friendly & fun.
We would highly recommend both Hakim and Mohammed for anyone travelling to Fes and Marrakesh.

Thank you for your arrangements Hassan. We had the best possible trip and we strongly recommend KIM KIM for a Morroco adventure.
Also a special thanks to Mohammad our driver /tour guide throughout the journey. Hope we can do it again sometime Mohammed.
Best wishes
Murray & Jan Australia

Hotel Reviews
Palais Sebban
Marrakech

Beautiful restoration. Impressive building Good serbvice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lack of towels ( only one)
El Minzah Hotel
Tangier

Beautiful Hotel. This was our favorite during our visit to Morroco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

Nice large room . Not many facilities in hotel but ok for one night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Beautiful hotel . Nice pools & room & great food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Widiane Suite And Spa
Bine El Ouidane

Beautiful hotel Excellent restaurant accross walkway

Authenticity & Character
Location
Amazing views from rooms fantastic pool
Staff
Cleanliness & Comfort
Aircon in room not very cold
Activity Reviews
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Casablanca

Very informative

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh

Mohammed was extremely informative about the area , architecture & history

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Hakim was a great guide . Extremely knowledgeable . Friendly & fun. Took us to a great restaurant . Excellent day thanks Hakim

Quality of Experience
Guides, Drivers and Staff
Guide & Mohammad the driver both excellent
Transport
Mohammed extremely helpful & courteous.
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

Excellent experience. Hatim & his father provided a beautiful dinner cooked by Hatims mother. We had a very nice evening with them. Wld recommend to others

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Great tour with Mohammed . He is extremely knowledgeable & helpful. Had a great dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Aug 08, 2023

Dear Murry,

I sincerely thank you for your feedback that is priceless gift to me in particular and Kim Kim's team in general.
I am truly glad to know that you were satisfied with our travel arrangements and had great time in our Kingdom of Morocco.
And I hope to welcome you back in the near future on a new adventure, there are still many things to visit, see and do in the South of Morocco.

Thank you so much once again for traveling with Kim Kim.

Best,
Hassan

Amazing trip to Greece!
Greece | Jul 1 - Jul 7, 2023

K
Kenda N.
Centennial, CO | Reviewed on Jul 21, 2023
Our trip to Greece was amazing! Our first stop was Athens where we went on the mythology tour. Our guide, Fotini was lovely and the tour was very interesting. We were happy we did a half day because it was a very hot day. We also did the boat trip to Hydra. Hydra was beautiful and we had a wonderful time but would have enjoyed spending more time walking around as the time was very structured. We are a family of 8 which could have been to our detriment because everything takes longer when... Read more

Our trip to Greece was amazing! Our first stop was Athens where we went on the mythology tour. Our guide, Fotini was lovely and the tour was very interesting. We were happy we did a half day because it was a very hot day. We also did the boat trip to Hydra. Hydra was beautiful and we had a wonderful time but would have enjoyed spending more time walking around as the time was very structured. We are a family of 8 which could have been to our detriment because everything takes longer when you have that many people.
Our next stop was Santorini which was absolutely incredible! We stayed at Canaves Oia Epitome and it surpassed our expectations. We were set to have a boat trip on our last day but it was cancelled the day before due to weather and Angela was on top of it. She managed to get us a boat trip a few hours after we found out it was cancelled. The captain and his mate cooked an amazing dinner for our sunset cruise and even had a birthday cake for my husband! It was our favorite thing we did and we so appreciated Angela taking care of us! Angela also worked with my daughter to surprise my husband and me with a vow renewal for our anniversary. She went above and beyond!

Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 24, 2023
Yeia sou, Kenda! You and your family are so amazing and sweet. The least I could do was to make sure you had the most amazing time here in Greece with us. When Haley reached out to me to arrange a surprise vow renewal I felt like family and wanted to make it perfect - like I would have done for my parents. Haley also sent over some pics of the ceremony and that was awesome! You are all so BEAUTIFUL!
I am super happy that the family had a nice time with us and that you took great and special...
Read more

Yeia sou, Kenda!

You and your family are so amazing and sweet. The least I could do was to make sure you had the most amazing time here in Greece with us. When Haley reached out to me to arrange a surprise vow renewal I felt like family and wanted to make it perfect - like I would have done for my parents. Haley also sent over some pics of the ceremony and that was awesome! You are all so BEAUTIFUL!
I am super happy that the family had a nice time with us and that you took great and special memories back home with you.
I will be here and more than happy to assist you with your next trip to Greece. Haley and I have arranged a dinner to meet in person! :D
Until then you all take care.

My very best,
Angela - GA Trips team

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.