Kimkim Trip Reviews

4.8
Based on 15,878 ratings
Read 15,878 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

11 day trip to Medellin, Pereira and Cartagen...
Colombia | Apr 5 - Apr 15, 2023

A
Amanda P.
Southampton, NY | Reviewed on Apr 17, 2023
11 day trip to Medellin, Pereira and Cartagena. The experience was wonderful. Wendy was extremely helpful and accommodating during the planning and in our communications while we were traveling. All of our guides were amazing! Lina in Medellin was so engaging and excited about us learning all about her city; she was so great with our 2 children, making the experience fun for them too! Natalia, in Pereira, was prompt and easy going for our relaxing time in the coffee region. Our private... Read more

11 day trip to Medellin, Pereira and Cartagena. The experience was wonderful. Wendy was extremely helpful and accommodating during the planning and in our communications while we were traveling. All of our guides were amazing! Lina in Medellin was so engaging and excited about us learning all about her city; she was so great with our 2 children, making the experience fun for them too! Natalia, in Pereira, was prompt and easy going for our relaxing time in the coffee region. Our private horseback riding tour at La Maria was an experience we will never forget! What a view! And Carolina in Cartagena was diligent in making sure we saw and tried everything the city had to offer. This was our first experience with Kimkim so we did not know what to expect; the experience was seamless! All of the transfers were waiting for us and there was never a single issue; everyone was so accommodating and cheerful. Thank you for our awesome family vacation!

Hotel Reviews
Medellin Marriott Hotel
Medellín

Very good hotel with good amenities. Great for traveling with children.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Sazagua
Pereira

The hotel is beautiful, the staff are great and very kind. The food at the restaurant is delicious! My only complaint was that our room had a strong odor of mold and the mildew caused me to have an allergic reaction.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Islas
Barú

This resort is breathtaking! We didn't like our bungalow that they first offered so they transferred us, with no additional charge, to the private island and their new bungalows. We had our own pool and the rooms were gorgeous! Everything was of the highest finishing touch! The staff was so kind and helpful and there seemed to be nothing that they would not accommodate. They even offered a helicopter transfer to Cartagena for no extra cost because there was not a return passenger booked. I can definitely recommend this hotel for anyone who loves the beach and loves luxury!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ananda Hotel Boutique - Hoteles Cosmos
Cartagena de Indias

It is a beautiful hotel in the middle of Cartagena's walled city. The breakfast and the accommodations are very nice. My complaint is that it was very loud for sleeping. There is a disco next door. Our shower had a shaft to the roof that was shared with the floors above so you could hear quite a lot from the other rooms. And, there was some sort of cleaning with a very loud motor going on at 530am. It was exhausting!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Jul 17, 2023

Hi Amanda,
Many thanks for your feedback,
We are very happy you had a wonderful trip in our country!

Thanks for your trust and we we will be here for any trip you would like to do!
Have a great day!
Best,
Wendy

We highly recommend KimKim Travels for a trip to Greece!
Greece | Apr 8 - Apr 15, 2023

A
Anita N.
Tysons Corner, VA | Reviewed on Apr 17, 2023
We highly recommend KimKim Travels for a trip to Greece! My family and I visited three cities in Greece in April 2023: Athens, Nafplio, and Santorini. From the beginning of our interaction until the end of our trip, team members Eleni and Mariliza provided solid support. They created an excellent itinerary for us, taking into consideration our requests and the weather conditions in Greece during that time. Team members were timely in their communications and always ready to assist with any... Read more

We highly recommend KimKim Travels for a trip to Greece! My family and I visited three cities in Greece in April 2023: Athens, Nafplio, and Santorini. From the beginning of our interaction until the end of our trip, team members Eleni and Mariliza provided solid support. They created an excellent itinerary for us, taking into consideration our requests and the weather conditions in Greece during that time. Team members were timely in their communications and always ready to assist with any changes that occurred, even during the trip. This made us feel secure and at ease.

The drivers and tour guides who accompanied us from city to city—Eva, Giannis, George, and Hercules—were well informed, friendly, dedicated, and committed to making our trip a huge success! They also had snacks, water, and soda for us in their tour vans!

We enjoyed the choice of hotels in each city. We stayed at a total of four hotels, given our travel requirements. Our favorites were the Elia Ermou in Athens, the Grande Bretagne in Nafplio, and the Kalisti in Santorini. Pickups and drop-offs from the airport were smooth and timely. We also really appreciated the thoughtful and unique gifts from KimKim!

KimKim Travels thought of almost everything, and we deeply value their time and energy spent in creating a fabulous holiday experience for us in Greece!

Hotel Reviews
Elia Ermou Athens Hotel
Athens

Located in central Athens this hotel was a charming, small hotel on one of the main streets of Athens and was in the midst of lovely outdoor restaurants, high end shopping, as well as local shops with trinkets. It was also very close to the Acropolis. The breakfast was hearty. The staff was polite. The bathrooms were a bit tight but then the stay was only for a few days. The only recommendation I would provide is to have the twin beds in each room separated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
1) The layout of the beds. Twin beds need to be kept separate. Two persons in our group received a room with a bathroom made for people with disabilities. That room should be kept reserved only for people with disabilities. What if someone had checked in who needed that room then the hotel staff would have made us move. That would have been an inconvenience to us and others.
Grande Bretagne - Nafplio
Nafplio

Loved its location--right near the water and main square! This was an older hotel so the rooms were larger and also the bathrooms were larger. The decor had an old world charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel had no in service dinning for the evening time. Their restaurant was non operational, perhaps because it wasn't high season.
Kalisti Hotel & Suites
Santorini

Fantastic central location! Walkable to the main city center and other places. Beautifully built in the iconic Greek housing style. Bathrooms were however very small. The owner of the hotel came to the breakfast room to greet folks...how wonderful is that! She is an amazing lady who has been in the restaurant for 40 years we were told. She was so kind and welcoming. The staff was also very friendly. The outdoors near the swimming pool was beautifully decorated and one could see the rising sun in the mornings. great place for the hotel to consider offering yoga classes!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gave a 4 rating only because of the very small bathroom which would have been okay if there was a sliding glass door. The water spilled out into the rest of the bathroom area.
NLH Monastiraki
Athens

Overall this hotel was good in terms of the room size and also the size of the bathroom. The area of its location did not appear to be the best. The hotel door was locked at all times and only one person sat at the reception. Did not get time to taste their breakfast as we had an early morning flight. Staff was friendly. Someone was playing loud music all night. Perhaps passing cars that came and stood in front of the hotel. Not sure.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis, Private Guided Tour
Acropolis, Private Guided Tour
Greece

Our tour guide Eva was very knowledgeable about the Acropolis and its history. She made the tour very interesting and engaging. We appreciated the elevator that allowed us to go up so we did not have to walk all the way up. Overall, a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Free afternoon in Athens
Free afternoon in Athens
Athens

We very much appreciated the free afternoons we had. It was more than a sufficient amount of time to explore the city on our own. Our hotel was in a wonderful location, so it was easy to walk to different restaurants and go shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover impressive Epidaurus
Discover impressive Epidaurus
Greece

We appreciated the list of recommendations for all the places we visited from our driver cum guide-Giannis-- on the way to Nafplio including a visit to the famous ancient theater site, Epidaurus, where we learned about the history and connection of healing between art and performance. It was an amazing experience, and we were grateful that the car took us right up to the top so we didn't have to walk. The local guide there was George and he was amazing in his explanations about the site!

Quality of Experience
Guides, Drivers and Staff
Transport
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
⛵ Sunset Sailing Tour & BBQ on a luxury catamaran
Santorini

The sunset sailing tour in Oia on the luxury catamaran was a highlight of our trip. The cruise was very nice, and the members on board were kind and welcoming. The food was delicious, and we enjoyed the views of the beautiful architecture of Santorini with the white-washed buildings and swimming pools on balconies as well as the blue domes of churches from the water. We also watched the breathtaking sunset from the Catamaran. We even came back to the same place-- Oia, the next day because we loved it so much. We highly recommend this spot if you are looking for photos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover Mycenae & 🍷Nemean Wines with Lunch, Overnight in Nafplio
Discover Mycenae & 🍷Nemean Wines with Lunch, Overnight in Nafplio
Greece

We had an excellent experience with Giannis our guide in Nafplio. He picked us from Athens and drove us to Nafplio. His van had snacks and water and he was a great conversationalist! Our specialist Eleni suggested Nafplio and we are so glad we went. Giannis was an amazing guide, showing us many monuments and interesting places, such as the place where the Mythical Hydra visited and the Corinth canal on the way to Nafplio. We would have never known about these places if it wasn't for him. We also had a wine tasting with lunch at Nemean wines. The lunch was supposed to be light, but it was a big beautiful delicious spread! This was our favorite meal of the trip. Highly recommend this town, even though it is less known.

Quality of Experience
Food
Guides, Drivers and Staff
All the guides we had were polite and friendly. We loved our guide Janice.
Transport
Santorini Wonders
Santorini Wonders
Santorini

George, who was our guide in Nafplio, was an amazing guide who prepared a list of items and places for us to visit in Santorini. We shared that list with our guide in Santorini, Hercules who then created a wonderful day of sightseeing for us. He took us first to a monastery on top of a hill that many people don't know about. The views of Santorini from there are spectacular! We also went to Emporio, a small village with amazing architecture just like one sees in pictures! After that he took us to a winery from where the views of the other side of the island were fabulous! We also visited the excavation site in Akrotiri rounding off the tour at the Art Space and Wine Museum where we got to taste local Santorini wines, and admire the work of Greek artists in their gallery. Overall, we had a great experience with Hercules and the van driver, Thomas, and highly recommend this tour to anyone visiting Santorini.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mariliza Chatzelli
Eleni
Eleni Koropouli
Local specialist in Athens | Replied on May 15, 2023

Dear Anita,
thank you for your detailed feedback and your kind words! We really appreciate all of the Afea team!
We hope to see you again on a future trip to Greece!
Take care!😊
Cheers,
Eleni

.
Peru | Apr 9 - Apr 16, 2023

David
David T.
Australia | Reviewed on Apr 17, 2023

My guide Edy, and the drivers, José Luis and Carlos, were the best!

Local specialist: Jessica Danker
Jessica
Jessica Danker
Local specialist in New York City | Replied on Apr 17, 2023

Glad to hear you had a great time with your guides. Thanks again for booking with us!

A very well organised trip, with excellent an...
Ecuador | Apr 1 - Apr 16, 2023

David
David P.
United Kingdom | Reviewed on Apr 17, 2023
A very well organised trip, with excellent and well planned tours. Had an amazing time and exceeded expectations. Will definitely use KIM KIM again. Read more

A very well organised trip, with excellent and well planned tours. Had an amazing time and exceeded expectations. Will definitely use KIM KIM again.

Hotel Reviews
Ikala Quito Hotel
Quito

Had a lovely time here, made very welcome and comfortable. Front desk are amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Itamandi EcoLodge
Quito

Loved being out in the middle of the rain forest. Very comfortable and authentic

Authenticity & Character
Location
Deep in the rainforest, which is a deal good experience.
Staff
Cleanliness & Comfort
Hotel Blue Marlin
Puerto Baquerizo Moreno, Galapagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Deja Vu Galapagos
Pto. Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Kicker Rock: A Snorkeling Adventure
Kicker Rock: A Snorkeling Adventure
Isla San Cristóbal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Into the Amazon Rainforest, Arrive at Itamandi Eco Lodge
Into the Amazon Rainforest, Arrive at Itamandi Eco Lodge
Ecuador
Quality of Experience
Food
Amazing food and service.
Guides, Drivers and Staff
Transport
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Colonial Quito City Tour & Mitad del Mundo (Middle of the World) Monument
Quito
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucia Cazar
Lucia
Lucia Cazar
Local specialist in Ecuador | Replied on May 18, 2023

Hi David,
Thank you, David, for those kind words, we are constantly improving our services, to give our passengers a once-in-a-lifetime trip :)
Best regards,
Lucía

Antonia and her team were amazing.
Croatia | Apr 7 - Apr 15, 2023

S
Santiago R.
Palm Coast, FL | Reviewed on Apr 17, 2023
Antonia and her team were amazing. The level of communication and commitment that she displayed was great. I have being traveling 2-3 times a year for 20 years and I have not encounter a travel agent as good as her.
She paid attention to details was very knowledgeable and caring of our needs. She contacted us almost on a by email when we moved from locations to check on our accommodations and our schedule.
I would recommend her without any reservation. She is the best travel agent we have...
Read more

Antonia and her team were amazing. The level of communication and commitment that she displayed was great. I have being traveling 2-3 times a year for 20 years and I have not encounter a travel agent as good as her.
She paid attention to details was very knowledgeable and caring of our needs. She contacted us almost on a by email when we moved from locations to check on our accommodations and our schedule.
I would recommend her without any reservation. She is the best travel agent we have encounter in a long time.

Hotel Reviews
Vila Nepos
Split

This hotel is like living in an Italian villa. Very classic with beautiful paintings and sculptures in your common living area and rooms. It is an architectural beauty. Hey good service and very clean. Very close to all the attractions and tat the same time not noisy at night. The apartment use to be part of the soldier barracks in the time of the Emperor Diocletian. But remodeled recently with an exquisite taste. Highly recommended!!

Authenticity & Character
See review above
Location
You can see the Catedral from your window
Staff
Very helpful, available, knowledgeable and pleasant.
Cleanliness & Comfort
Very clean with all modern amenities.
Heritage Hotel Dea
Hvar

The service in this hotel was amazing. To start they carried your luggage from the pier to the hotel (a lot of stairs), second they upgraded our room without us asking. Just because it was available. They open the kitchen earlier with full breakfast the day we were leaving just for us. Everyone from the front desk person to the cook were extremely pleasant and helpful. I would definitely stay again there.

Authenticity & Character
Surpasses the experience you are expecting.
Location
Close to everything in town
Staff
See the overall rating section.
Cleanliness & Comfort
Very clean and beautiful
HOTEL LIBERTAS
Kotor

It is a remodeled vila. Very modern accommodations, very clean. Beautiful view of Kotor from your rooms. The Teo receptionist were very knowledgeable and friendly. They were very helpful with recommendations about the town and restaurants.

Authenticity & Character
See general review.
Location
A little far from the town, you have to take a taxi back and forward but they are not very expensive. The hotel call you the taxi and they arrived very soon.
Staff
See general review
Cleanliness & Comfort
Beautiful rooms, very clean and comfortable
Villa Malo More
Dubrovnik

Beautiful view from hotel. Clean and good breakfast.

Authenticity & Character
The Cave bar was unique and the views from the outside bar were amazing
Location
Far from town
Staff
The y took care of your needs promptly
Cleanliness & Comfort
Activity Reviews
Ston Oysters Experience & Wine Tasting
Ston Oysters Experience & Wine Tasting
Croatia

A unique experience your learn a lot and nothing like eating great food in this case oysters and mussels. The fishermen you give you the tour and prepare your food we’re very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Plitvice National Park from Split
Day Trip to Plitvice National Park from Split
Split

You feel like being in the Avatar movie. It is very beautiful and exotic area.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-day Trip to Perast & Kotor
Half-day Trip to Perast & Kotor
Montenegro

Beautiful experience, our guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Excellent tour guide very knowledgeable in history and the Game of Thrones filming areas in the city. She went 1 hour beyond the schedule. We appreciate it a lot. She is very enthusiastic and engaging.

Quality of Experience
The tour guide
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Aug 08, 2023

Hi Santiago,

Thank you so much for your kind words and for your feedback! We always aim to give the most enjoyable and effortless trip planning experience to our guests and to hear such high praise means a lot. I’m happy and very grateful I got the be the one to introduce you to Croatia and Montenegro and even happier that the trip was so memorable to you. I wish all of you all the best and hope to hear from you if you decide to visit again!

Best,
Antonia

Beautiful trip
Italy | Apr 7 - Apr 16, 2023

Julia
Julia L.
United Kingdom | Reviewed on Apr 17, 2023
We loved our trip to the Amalfi coast. Alberto was knowledgeable, very friendly and helpful and all the experiences he organized for us were absolutely wonderful. Highly recommended! Read more

We loved our trip to the Amalfi coast. Alberto was knowledgeable, very friendly and helpful and all the experiences he organized for us were absolutely wonderful. Highly recommended!

Hotel Reviews
Hotel Residence
Amalfi

Beautiful hotel, very well located, very friendly personnel. Wonderful restaurant as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Santa Lucia Naples
Naples

Beautiful hotel, very well located, comfortable. Very good restaurant as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine Tasting and Lunch in Amalfi Coast
Wine Tasting and Lunch in Amalfi Coast
Amalfi Coast

Beautiful experience, excellent wine, place and authentic lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Fiat 500 Tour
Fiat 500 Tour
Italy

Fun and wonderful experience. Andrea is very friendly and knowledgeable of the area. We really enjoyed our tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer to Naples with Visit of Pompeii
Private Transfer to Naples with Visit of Pompeii
Italy

Our driver Antonio went above and beyond- the best. Tour guide Daniela was wonderful, very knowledgeable and friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour of Napoli
Guided Walking Tour of Napoli
Naples

Daniela is a wonderful guide, she is very knowledgeable, friendly and kept it all interesting for us and our kids even on a rainy day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alberto Buzzanca

The entire experience was seamless!
Morocco | Apr 2 - Apr 8, 2023

D
Diego F.
the United Arab Emirates | Reviewed on Apr 17, 2023
The entire experience was seamless! From my first contact with KimKim, to planning, payment and delivery, all went very smooth. Megan's knowledge of Morocco is great and her recommendations and tips were spot on. The guide for our tour, Ibrahim, was quite knowledgeable and always looking to accommodate our needs. Read more

The entire experience was seamless! From my first contact with KimKim, to planning, payment and delivery, all went very smooth. Megan's knowledge of Morocco is great and her recommendations and tips were spot on. The guide for our tour, Ibrahim, was quite knowledgeable and always looking to accommodate our needs.

Activity Review
Family Activities in Imlil
Family Activities in Imlil
Morocco

It was a blast for kids and adults alike.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Perfect Honeymoon Trip (Donsol, Cebu, Coron, El Nido)
Philippines | Mar 18 - Apr 1, 2023

Lim
Lim B.
Singapore | Reviewed on Apr 17, 2023
Thank you Kimkim and Cami for planning such a wonderful 15 days Honeymoon trip for us. Cami was always very helpful from the start of planning to the very end of our trip without missing out the tiniest details. We sincerely felt that she had planned the trip to the best of our interests. Even when I fell sick and couldn't make it for one of the tours, she made numerous activity proposals for me so I wouldn't waste a day. Transfer arrangements was on time even when there's a last minute... Read more

Thank you Kimkim and Cami for planning such a wonderful 15 days Honeymoon trip for us. Cami was always very helpful from the start of planning to the very end of our trip without missing out the tiniest details. We sincerely felt that she had planned the trip to the best of our interests. Even when I fell sick and couldn't make it for one of the tours, she made numerous activity proposals for me so I wouldn't waste a day.

Transfer arrangements was on time even when there's a last minute changes to our connecting flights. All accommodations were lovely. All the staffs we met were friendly and helpful.

All the tours and guides Cami arranged were amazing. Shout out to Ariza from Elysia Beach Resort, Planet Action from Cebu, Jhonas from Coron, Jen from The Funny Lion Coron, ElBacuit from El Nido for make our trip unforgettable and amazing.

We highly recommend planning your Philippines trip with Cami.
With Cami, you won't have a single thing to worry about.

Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Apr 17, 2023

Thank you very much for your wonderful review Boon Yee! I’m very happy to hear you and Angeline had an amazing time in the Philippines, and that you enjoyed the activities planned for you. It was a pleasure to organize your honeymoon.
Thank you for choosing to travel with us. I look forward to organizing another unforgettable trip for you in the future!
Cami

Perfect customized family trip
France | Apr 6 - Apr 16, 2023

Brian
Brian G.
Kensington, NY | Reviewed on Apr 17, 2023
Mathilde did a phenomenal job of customizing our trip exactly how we envisioned it, especially by getting us hard to get tickets, including the Vermeer exhibit which was nearly a miracle. The pacing of the trip and quality of the stops was perfect no complaints Read more

Mathilde did a phenomenal job of customizing our trip exactly how we envisioned it, especially by getting us hard to get tickets, including the Vermeer exhibit which was nearly a miracle. The pacing of the trip and quality of the stops was perfect no complaints

Hotel Reviews
Hôtel Lorette - Astotel
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were small, hit my head on ceiling, showers weren’t comfortable
The Times Hotel
Amsterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Citadines Sainte Catherine Brussels
Brussels
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Apr 17, 2023

Bonjour Brian,

Thank you for your kind words, I'm happy you and your family enjoyed your trip! I hope that you came back home with a lot of memories of French food, Belgian chocolate and Amsterdam museums!

I wish you all the best in your future travels!
Mathilde

Our two drivers were a highlight. Paulo and D...
Portugal | Mar 12 - Mar 20, 2023

A
Alan J.
Wellesley Hills, MA | Reviewed on Apr 16, 2023
Our two drivers were a highlight. Paulo and Daniel were great guides as well. Read more

Our two drivers were a highlight. Paulo and Daniel were great guides as well.

Hotel Reviews
H10 Duque de Loule
Lisboa

Good hotel. Location not as close to parts of city we visited.

Authenticity & Character
Location
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto
Authenticity & Character
Modern. A good think but not “ authentic”
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Good but we already knew about half the details

Quality of Experience
Transport
Perfect
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Sinatra closed during strike. Paulo took us to more interesting places. He was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Great trip. Quinta de Pecheca!

Quality of Experience
Guides, Drivers and Staff
Transport
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Douro Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Alright. Nice day helped

Quality of Experience
Guides, Drivers and Staff
Transport
8-Hour Private Driver Tour of Braga and Guimarães from Porto
8-Hour Private Driver Tour of Braga and Guimarães from Porto
Porto

Daniel was great. Went to interesting sights and local restaurant. Always made stopping and visiting easy. Great ambassador

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Apr 17, 2023

Hello Alan,
Thank you for sharing your feedback and experience :)
I will share your comments with the guides, they will be super happy.
Sincerely,
Pedro

All the tour guides were great! Everything w...
Italy | Apr 8 - Apr 15, 2023

C
Cheryl T.
Trumbull, CT | Reviewed on Apr 16, 2023

All the tour guides were great!
Everything went smooth.
Enjoyed it all!

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Apr 17, 2023

Hi Cheryl,
Thank you so much for taking the time to leave a review about your trip to Italy and our services.

We're glad that everything went smooth and all of you enjoyed Italy!

Maria Grazia
Storywalking

Austin did a nice job helping us plan our tri...
Ireland | Apr 7 - Apr 14, 2023

L
Laurie i.
Middletown, CT | Reviewed on Apr 16, 2023
Austin did a nice job helping us plan our trip. His suggestion were good. We really enjoyed Leap Castle and had the pleasure of meeting the owner. He even played a song for us. Read more

Austin did a nice job helping us plan our trip. His suggestion were good. We really enjoyed Leap Castle and had the pleasure of meeting the owner. He even played a song for us.

Hotel Review
Bonnington Drumcondra Dublin
Dublin

The hotel was not very clean and the showers did not work very well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Austin Rock
Austin
Austin Rock
Local specialist in Dublin | Replied on Apr 18, 2023

Hi Laurie, Thank you for taking the time to write a review I really appreciate it. Always good to know what hotels work and do not. I won't be using the Bonnington Hotel again.
Its especially irrating as it was the last night. Thank you for the review it really does help.
Regards,
Austin

Memorable trip to Iceland
Iceland | Apr 7 - Apr 12, 2023

Jaya
Jaya C.
Hermosa Beach, CA | Reviewed on Apr 16, 2023
Thank you so much Hanna for planning this memorable trip. Everything was meticulously planned as per our request. We went through many iterations to plan out what we wanted. Hanna's responses were quick and was always on top of things. She ensured that things such as vegetarian food etc in the remotest corner of Iceland were available. We had good support to handle our emergency issues when we landed there with flight cancellations and kid falling sick. They even handled refunds quite... Read more

Thank you so much Hanna for planning this memorable trip. Everything was meticulously planned as per our request. We went through many iterations to plan out what we wanted. Hanna's responses were quick and was always on top of things. She ensured that things such as vegetarian food etc in the remotest corner of Iceland were available. We had good support to handle our emergency issues when we landed there with flight cancellations and kid falling sick. They even handled refunds quite promptly. Tours were well arranged and convenient.

Activity Reviews
Blue Lagoon
Iceland

The blue lagoon was an awesome experience. The water was so warm and refreshing. Its very comfortable in the water but can get super cold when out. Come handy with wet bags and swimsuit and change of clothes Lava restaurant was quite good. Definitely recommend going here if its your first time.

Quality of Experience
Guides, Drivers and Staff
Our driver was quite accommodating in terms of timing.
Transport
We had the shuttle booked but due to flight delay ended up going directly from the airport in private car and then to hotel.
1st Day South Coast
1st Day South Coast
Iceland

Troll expeditions was on time and Yohan was very friendly. Shared lots of tidbits about the country and place which was very interesting. The bus had wifi so was perfect. He made sure we had timely bathroom breaks, lunch and dinner. We were glad to find vegetarian options at every stop. Weather on day 1 wasnt great with rain and wind. So we went directly for glacier hiking with some stops based on weather. Glacier hiking and ice cave tour was great. Need to have good shoes, jacket, gloves, snow pants. Inspite of that we got wet and cold. Wish they would provide appropriate gear so its more pleasant experience. All our gear and shoes were completely wet and had to use hair dryer and paper to dry so we could use it next day. The guest house was basic but good food.

Quality of Experience
Guides, Drivers and Staff
Friendly, accommodating, changed plans as needed per weather.
Transport
Wifi, heated.
2nd Day South Coast
2nd Day South Coast
Iceland

Had fantastic day with visit to multiple falls, glacier lagoon, diamond beach, black sand beach, church etc. Guide planned it well to make best use of the warm sunny day. We had ample time in each place to see and not feel rushed. Group was very friendly as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Circle & Horse Riding
Golden Circle & Horse Riding
Golden Circle

Golden circle tour was ok. The guide was little hard to comprehend and so tough to understand the information. Weather was not very cooperative either. Drive was comfortable. Falls were great. Geysers were nothing spectacular. We were eager to see the tectonic plates but again was hard to appreciate it completely without the guide info. Horse riding at Eldehaus farm was awesome. They provided all the right gear and ride itself was quite nice. My 9 year old enjoyed as well. The lunch was simple but good.

Quality of Experience
Guides, Drivers and Staff
Guide in Golden Circle tour could have been better in communication.
Transport
comfortable
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

We were most excited about it. Supposedly, we had moderate chance of seeing northern lights but we couldn't due to lingering clouds. Pick up was little late but guide was very informative. He did try to going to few locations to try to spot but didn't work out. They provide hot chocolate and cookie which was good. They did offer a free tour at later time but since it was our last day we couldnt really use it.

Quality of Experience
Guides, Drivers and Staff
knowledgeable
Transport
comfortable and convenient
Local specialist: Hanna Kravchenko
Hanna
Hanna Kravchenko
Local specialist in Ukraine / Iceland | Replied on Apr 17, 2023

Thank you so much for your wonderful review, Jaya. It was a pleasure helping you plan your trip. Happy travels for the future! Best regards, Hanna.

We absolutely loved France!! Amandine was the best travel planner!!
France | Apr 5 - Apr 15, 2023

Pradeep
Pradeep B.
Bellevue, WA | Reviewed on Apr 16, 2023
We wanted to thank KimKim and Amandine for planning such an amazing 11-day itinerary for our first ever family trip to France. We were able to experience the best of both North and South France, from the cooking classes to the biking tours, Bakery tours to dinner cruise, the private guided tours at Versailles and Louvre ( our tour guide- Alexandra, she was the best!!!) and night tour bus. It was all so much fun.
We also wanted to extend our gratitude for the fantastic service provided...
Read more

We wanted to thank KimKim and Amandine for planning such an amazing 11-day itinerary for our first ever family trip to France. We were able to experience the best of both North and South France, from the cooking classes to the biking tours, Bakery tours to dinner cruise, the private guided tours at Versailles and Louvre ( our tour guide- Alexandra, she was the best!!!) and night tour bus. It was all so much fun.
We also wanted to extend our gratitude for the fantastic service provided by your French cooking class chefs, tour guides, pick-up drivers, and hotel choices.They were all knowledgeable, personable, and made the whole experience all the more enjoyable, especially for our kids. And we got to learn so much about France and the French history them. It was a very unique experience for us.

This was our first time planning a trip with kimkim, and we were a little nervous about how everything would turn out. However everything from planning to booking the trip turned out to be so seamless and hassle free.
Both our itineraries in Paris and Nice ( French Riviera side) has been well planned.
We just can't thank Amandine enough for all that she did to make this trip such a memorable experience. We will definitely be planning more trips with kimkim in the future, and we highly recommend their services.
Merci for everything Amandine and Kimkim.

Best regards,
Sachi and Pradeep

Hotel Reviews
Palm Hotel
Nice

We loved staying in the suite of Palm hotel Nice. We arrived late and we forgot to call them and update them, thinking they would have a 24 hour reception like we had in Paris. But when we arrived at 9pm, everything was locked. We called the hotel and the Nicola led us in via code and the receptionist was kind enough to leave keys for us , even without a proper check-in. Seeing we had kids traveling with us. The hotel was really in the prime location with everything walkable- cafes, restaurants, the beach. We absolutely loved our stay and we definitely will be coming back!!

Authenticity & Character
Very close to cafes, restaurants, beach
Location
Staff
Friendly staff and guiding us through Nice.
Cleanliness & Comfort
Yes everything was super clean and comfy
Le Rocroy Hôotel & Spa Paris
Paris

We stayed here for 5 days herein Paris. It was conveniently located and was easily accessible to metro and the bus stops. Walkable to Montmarte area. Had so many good cafes and restaurants near. The suite was perfect for our family of four. They had an amazing breakfast included too and a 24 hour coffee and hot chocolate machine. We loved our stay in this cute little parisian hotel.

Authenticity & Character
A sweet little parisian hotel
Location
Everything was just in walking distance
Staff
Very good.
Cleanliness & Comfort
They had their cleaning services everyday.
Activity Reviews
French Cooking Class & Market Visit
French Cooking Class & Market Visit
Paris

Chef Miriyam was such a joy to be around. The excitement she shared while talking about the farmed produces in France to the cheese to introducing to us the French culinary ( parisian style of cooking) was such an amazing experience. Our kids enjoyed how she explained everything. We loved her class and the hosting services she did. We loved Miriyam and miss her " AllieAllie" .

Quality of Experience
Miriyam had so much to talk about the French culinary, the spices that she used and how flavourful her food was.
Guides, Drivers and Staff
Transport
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Skip the line Eiffel Tower Tickets - 2nd floor with audioguide
Paris

We missed going inside due to the strike that happened. But Eiffel tower from outside was beautiful:)

French Bakery Visit
French Bakery Visit
Paris

We visited a traditional French Bakery - Le grenier a pain. Meeting their owner, going into the bakery behind scenes- meeting the baker, patisserie chef and watching them making these baguette , bread and croissants. Cheese pudding etc. It was such a great experience knowing how much time and effort and the details they need to watch for. We got to try freshly baked bread and baguettes too. Our guide was really awesome too.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Family Bike Trip
Private Family Bike Trip
Paris

This was the highlight of pur Paris trip. We LOVED biking around Paris , just like the Parisiens do it. Our guide Tibou from Bluefox travel was the best we could ask for. He talked so much about the cities history and made it exciting for kids with asking them to spot things around while we stopped, talked about french history and made a photo stop on the iconoc points in Paris. He always watched for kids safety while we biked around. Can't thank enough. Thank you Tibou for making our biking ride so special for us.

Quality of Experience
Everything was wonderful.
Guides, Drivers and Staff
Transport
Private Palace of Versailles Guided Family Tour
Private Palace of Versailles Guided Family Tour
Paris

Our tour guide Alexandra ( Family focus tour company) she was the best. She made this four hour tour so much enjoyable for kids. I mean if it was without a private tour we would have just got lost or kids would have got bored for sure. But Alexandra made sure from the garden tour to inside the palace she kept telling these stories in such a simplified way , that we all got so information about king Louis 14th to the French revolution, the interiors of the palace. I mean hands down Alexandra , she made sure the kids had a good time knowing about the palace.

Quality of Experience
Alexandra's knowledge and her love for telling these stories to the kids. She just made our trip such an amazing experience.
Guides, Drivers and Staff
Tour guide Alexxandra - Big shout for her!!
Transport
Toni took care of everything so good!!
Private Notre-Dame & Sainte-Chapelle Visit
Private Notre-Dame & Sainte-Chapelle Visit
Paris

It was a wonderful experience. Elle our tour guide walked us through outside of Notre Dame ( Notre Dame isn't yet open after the fire that happened in 2019 it is still under construction) but there's a virtual reality of how it will be just in front of it. Saint Chapelle was amazing . The interiors and the art work of the chappele. Just mind blown with the feel of it. Our tour guide took us around the Latin quarter and to floral markets around. It was a beautiful walk for two hours.

Quality of Experience
Elle was really amazing. She walked around depending on kids energy level. She told us lots about how the church and the Chappells worked in those days. She was very informative.
Guides, Drivers and Staff
Transport
Orsay Museum: Entrance Tickets & Audioguide
Orsay Museum: Entrance Tickets & Audioguide
Paris

This was an audio guided tour. We were bown away by the art that we witnessed through our eyes. We enjoyed every bit of it.

Quality of Experience
Guides, Drivers and Staff
Transport
Louvre Museum Treasure Hunt
Louvre Museum Treasure Hunt
Paris

Louvre experience was Outstanding and it was just because of our private guide Alexandra!! She just made our trip so fun, especially keeping the kids entertained as well as informative. It's a huge museum and it can be tiring for kids and adults. To be honest there's a lot of brain power that takes off in consuming all these majestic artworks. Alexandra picked out just the major and important attractions for us and had rhe kids solve a puzzle along the tour. We were blown away by the amount of knowledge she has and her passion to talk endlessly about the history and art of Louvre.

Quality of Experience
WE LOVED IT.. BIG SHOUT TO ALEXANDRA OUR PRIVATE GUIDE. THANK YOU KIMKIM FOR GETTING HER FOR US.
Guides, Drivers and Staff
Transport
Paris Night Tour
Paris Night Tour
Paris

Just magical to see the city of love lit in the dark hours. Eiffle tower was so majestic . This is a must go ..to see Paris in the night felt so beautiful. J'adore Pareee.....

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour on the Coast
Boat Tour on the Coast
Nice

It was a beautiful one hour tour. Just make sure to be there like 15 - 30 minutes before the trip. They are very much strict on time. We missed it by two minutes on our first day because of lack of sleep. They didn't wait for us. But thanks to Amandine and kimkim they got it rescheduled for us :)

Quality of Experience
Guides, Drivers and Staff
Transport
A Day Trip from Nice to Cannes, Grasse, Gourdon & Saint Paul de Vence
A Day Trip from Nice to Cannes, Grasse, Gourdon & Saint Paul de Vence
Nice

We loved this whole day trip. It was such a beautiful drive along the French Riviera. Our driver and guide Xavier was really really awesome. He told us so many things about Nice and how was it to live around there. We loved the perfume factory tour and The Antibes medieval village. The drive was amazing. We absolutely loved it!!

Quality of Experience
Guides, Drivers and Staff
Xavier was amazing!! We had the best experience. Big shout to Xavier
Transport
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
Monaco Day Trip via Èze & La Turbie with Optional Beach Time
France

What a trip this was. To see the richness and granduer of Monte Carlo( Monaco) the monarchy, the churches. Just loved it. Thanks to Alex our driver and guide for walking us through the history and life around Monte Carlo. Fraganord perfumery tour at Eze was awesome too. Kids had a blast there knowing how the perfumes around the world are made from here. Loved this beautiful trip :)

Quality of Experience
Guides, Drivers and Staff
Alex was an amazing guide.
Transport
Market Visit & Cooking Class with Lunch
Market Visit & Cooking Class with Lunch
Nice

This was an amazing culinary experience. The Nissean style of cooking. Which includes a lot of olive oil and veggies and meat with less cheese and butter unlike the Parisian culinary experience we had. We had a market visit and Rosa walked us through how she chooses her produces. She told us how the Italiian Mediterranean influence of Nice has made their culinary a different from.the Northern style of France. The menu was delicious. We had so much of fun experience with Rosa. Thanks to Kimkim for planning this for us .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Apr 27, 2023

Thank you so much for your fabulous review :)
It was a real pleasure to make you discover our beautiful country!
By the way, I love your pictures ^^

Thanks again for the feedback which always helps us to improve our services.
I hope your memories of France are wonderful :)

I wish you all the best,
Amandine

Anniversary trip to France
France | Apr 3 - Apr 13, 2023

Allexa
Allexa H.
Madison, WI | Reviewed on Apr 16, 2023
My husband and I were looking to travel to France for our delayed honeymoon/anniversary trip, and found KimKim while looking online for travel/tour companies. The travel itinerary created by our tour specialist, Nathalie, was fantastic, and we enjoyed all of the different excursions booked (our favorite was the wine tasting tour in Aix-en-Provence!, though they were all amazing, including the excursion to seeing the Pont du Gard, and our own personal guide for our trip to Versailles, La... Read more

My husband and I were looking to travel to France for our delayed honeymoon/anniversary trip, and found KimKim while looking online for travel/tour companies. The travel itinerary created by our tour specialist, Nathalie, was fantastic, and we enjoyed all of the different excursions booked (our favorite was the wine tasting tour in Aix-en-Provence!, though they were all amazing, including the excursion to seeing the Pont du Gard, and our own personal guide for our trip to Versailles, La Conciergerie, Saint-Chapelle, Notre Dame). There were a few bumps along the road (booked to see the Louvre with a private small group tour, however unbeknownst to us the start time of this tour was changed to earlier in the day, and we did unfortunately miss the tour; and had difficulty with a couple of the private drivers hired to take us to/from the hotel to/from the TGV) however we will be getting refunded for these reservations. The hotels reserved for us were very nice (chose 4 star hotels for the most part, one 3 star hotel in Lyon but was also very nice), and we had surprise gifts for us waiting in our hotel rooms as a part of our anniversary trip, which I thought was a very nice touch and added welcome surprises to our trip along the way. Overall, had a really nice time, and glad we used KimKim to help curate our trip.

Hotel Reviews
Terrass Hotel
Paris

Nice room, were able to see the Eiffel tower from our balcony; delicious food (petit dejeuner and dinner at the restaurant both amazing), good service overall

Authenticity & Character
Location
right in Montmartre, was perfect in location, lots of great restaurants and shops nearby, Sacre-Coeur walkable distance
Staff
Cleanliness & Comfort
Hôtel des Artistes
Lyon

Nice location, able to walk to restaurants and shops nearby, clean, nice staff, good food

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de Cambis
Avignon

Nice location, nearby Palais des Popes, Saint Benezet bridge, close to restaurants and shops

Authenticity & Character
Location
location to nearby attractions, dining and shops were great; did get a bit noisy at night in spite of closing the windows
Staff
Cleanliness & Comfort
Aquabella Hotel & Spa
Aix en Provence

Great pool, fantastic dining (do not miss out on a dinner reservation at L'Orangerie, very delicious, one of the best meals I had in France!), great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Apr 19, 2023

Dear Allexa,

Thank you so much for sharing your feedback on the hotels and places you've experienced during your trip to beautiful France! Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
It was pleasure to organize your outings and to secure centrally located and fabulous accommodations. You sure had a lot of adventures (sorry for the private drivers :)) I hope you went back home with lots of great memories!
Thanks again for your trust in Kim Kim and in our team !
Nathakie

Land of Fire & Ice (and Licorice & Rainbows)
Iceland | Apr 2 - Apr 9, 2023

E
Evan M.
Mamaroneck, NY | Reviewed on Apr 16, 2023
Lisbet was very responsive and helpful. We revised our trip several times to coordinate with friends. Lisbet was there at every turn to help us, always with patience and insight. We were in Iceland in April for a series of concerts by the American band Wilco. We love the band, and a visit to Iceland is something we had on our bucket list, so it was natural. The first four days of our trip were spent traveling the sparsely populated South Coast, then back up through Thingvellier. The next... Read more

Lisbet was very responsive and helpful. We revised our trip several times to coordinate with friends. Lisbet was there at every turn to help us, always with patience and insight.

We were in Iceland in April for a series of concerts by the American band Wilco. We love the band, and a visit to Iceland is something we had on our bucket list, so it was natural. The first four days of our trip were spent traveling the sparsely populated South Coast, then back up through Thingvellier. The next four days were spent in Reykjavik.

Iceland is an amazing country, and we absolutely loved our visit. One might say we were a bit unlucky with the weather--lots of rain in April! But my wife and I felt we got a real taste of the combination of the incredible shifting microclimates and precipitation patterns against the landscape. We saw water in every form. We had blazing sun, near hurricane level wind with rain, dense fog, brilliant rainbows, ice caves, and hail. It was almost psychedelic. I would never have imagined that ice climbing by a volcano in the rain, with an avalanche (that made us turn back), would be so exhilarating. It was. Talk about feeling alive. Wow.

Favorite Hotel
360 Hotel: Anna and her husband run a beautiful and serene place. The food was superb. We'd go back there in a heartbeat

Favorite Destinations
- Black Sand Beach in Vik. The columnar basalt formations, the power of the sea, and the volcanic outcroppings made it a mythical place
- The Gullfoss waterfall
- Reykjavik's Harpa Center was also spectacular.

Favorite Food
- lamb stew
- licorice

Best Moves
- Go directly from the airport to the Blue Lagoon: totally refreshes after the international travel. Can't think of a better way to start any adventure than this
- Having the mobile wifi device that came with our car assured us that we would have excellent connectivity everywhere, so using Waze and accessing the internet was easy and especially appreciated when in remote areas
- Having truly waterproof outwear--total lifesaver (nothing like being prepared!)

Biggest Surprise
- Iceland is effectively a bi-lingual country. Everyone speaks English, and we never even needed to exchange currency

Final Thought
- Iceland is a complex and beautiful place we will surely visit again. Remember, as they say there, "It's not just cold; it's expensive."

Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Apr 16, 2023

Thank you, Evan and Linda, for a great review!
I'm so happy you loved your trip. I'm also very happy you liked the licorice!

Wonderful 7 days in The Netherlands
The Netherlands | Apr 9 - Apr 15, 2023

Elissa
Elissa F.
Manhattan, NY | Reviewed on Apr 16, 2023

Mieke was fantastic to work with! She pulled together a varied and interesting itinerary for 7 days in the Netherlands, arranged a great team of guides and offered so many helpful tips to make the most of our time there. Mieke was also readily available for questions and assistance along the way.
We highly recommend!

Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in The Netherlands | Replied on Apr 18, 2023

Thank you for your wonderful review, Elissa, and I am glad you have enjoyed your stay here in the lowlands. It was a pleasure having you here, come back any time!

Azorean Adventure
Portugal | Apr 9 - Apr 15, 2023

A
Anisha A.
Guilford, CT | Reviewed on Apr 16, 2023
João and his team were amazing to communicate with in the planning process. We wanted an Azores adventure for our family (2 adults, 2 school-aged kids) and they recommended exploring Sao Miguel for the week, which was perfect. We stayed in Ponta Delgada and then Furnas and explored the different ecosystems around the island. We did the full gamut of activities including hiking, whale watching, biking, kayaking and canyoning. João kept in touch throughout to make sure everything went smoothly,... Read more

João and his team were amazing to communicate with in the planning process. We wanted an Azores adventure for our family (2 adults, 2 school-aged kids) and they recommended exploring Sao Miguel for the week, which was perfect. We stayed in Ponta Delgada and then Furnas and explored the different ecosystems around the island. We did the full gamut of activities including hiking, whale watching, biking, kayaking and canyoning. João kept in touch throughout to make sure everything went smoothly, made sure we had adjoining rooms, to help when we were running late, helped plan a birthday surprise for my son and gave us tips on some local hot spots. :) We had an amazing time and will definitely be back to explore more islands!! Thank you, Across Portugal!!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada

Super helpful staff and awesome accommodations! Highly recommend!!

Authenticity & Character
Location
Walkable to all of town and easy to park in their garage, so can zip out to explore easily also.
Staff
Cleanliness & Comfort
Octant Furnas
Furnas

Really appreciated the filtered water in the thermal pools. Overall very relaxing atmosphere. Recently built within a historic building so the rooms are a bit small, but beautiful property. Hotel restaurant is delicious!! Staff were wonderful!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome Service
Welcome Service
the Azores

Very warm and kind welcome.

Whale Watching
Whale Watching
the Azores

Glad we went on a calm day! Saw dolphins and spent whales. The ride back was definitely an adventure!

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Apr 17, 2023

Hey Anisha,
Greetings from sunny Portugal!
Thank you so much for your feedback and review :)
Azores are a unique hidden gem for most of travelers, reason why I am super happy to know you took the risk and enjoyed it!
Perhaps Madeira or Portugal Mainland next time??
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team

My “solo” trip of 6 weeks in Spain was picture perfect!!
Spain | Mar 4 - Apr 13, 2023

Connie
Connie L.
Canada | Reviewed on Apr 16, 2023
I am 73 and decided to travel to Spain on my own. I had specific plans and wanted some built-in assurances since I had not travelled for a few years. After spending extensive time on the internet I found Kimkim and was put in touch with Patricia in Barcelona. She was so helpful with ideas about how to make the most of my time there and worked around my specific requests that fit with my already partially self-planned trip. Everything went perfectly. I was provided with all the necessary... Read more

I am 73 and decided to travel to Spain on my own. I had specific plans and wanted some built-in assurances since I had not travelled for a few years. After spending extensive time on the internet I found Kimkim and was put in touch with Patricia in Barcelona. She was so helpful with ideas about how to make the most of my time there and worked around my specific requests that fit with my already partially self-planned trip. Everything went perfectly. I was provided with all the necessary vouchers/ tickets beforehand. The driver/ guides were punctual and very helpful. Tour guides were all excellent and they really managed to bring the history of a site to life for me. Patricia was in touch with me every step of the way.

Blanca, my guide in Granada was amazing. I enjoyed my time with Flavio on my tour of his winery. Carmen gave me a great tour of the Seville cathedral, Giraldi tower and Santa Cruz. Driver and guide Alexis, very kind and informative took me to my olive oil mill tour which was sooo interesting and another day to Córdova where I enjoyed a wonderful guided tour of the mosque/cathedral which was amazing. In Barcelona my guided Gaudi tour was amazing and the guide , Laura so enthusiastic. All my guides were superb and I thank them. Each hotel was top notch and I thank Patricia for that.

Thank you to all. Connie

Hotel Review
Casa del Capitel Nazari Hotel
Granada

All my hotels were modern with great breakfasts and in general superb. However I have to say this little place was truly charming with its interesting halls, nooks and crannies all beautifully decorated. Loved my tiny cozy room. Great place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Patricia Marques
Patricia
Patricia Marques
Local specialist in Spain | Replied on Apr 17, 2023

Dear Connie,

Thank you for your lovely review! It was a pleasure helping you organize your unforgettable experience in Spain!

I had so much fun working with you, and so happy that you wanted not only to travel but also learn everything about my culture, my country... And I am very happy to learn that we have achieved it!

Connie, we will always be here in the future, if you wish to plan a further trip to Spain and/or Portugal.

Best regards,
Patricia

Waterfall was our favorite followed by the ha...
Costa Rica | Apr 8 - Apr 15, 2023

S
sue w.
Alameda, CA | Reviewed on Apr 16, 2023
Waterfall was our favorite followed by the hanging bridges. Our guide, Mau, was amazing. Sloth tour was great and so was our guide. Zip line was safe and efficient, but felt more like an exercise and rushed. Night tour was too crowded with many large groups. Loved the beach at Carrillo. The snorkeling is nothing like the pictures. There are few fish and only dead coral. Our guides were very nice though and the kayaking was not difficult. Our last private transfer back to the airport was... Read more

Waterfall was our favorite followed by the hanging bridges. Our guide, Mau, was amazing. Sloth tour was great and so was our guide. Zip line was safe and efficient, but felt more like an exercise and rushed. Night tour was too crowded with many large groups. Loved the beach at Carrillo. The snorkeling is nothing like the pictures. There are few fish and only dead coral. Our guides were very nice though and the kayaking was not difficult. Our last private transfer back to the airport was pleasant and the only ride we had that wasn’t nausea inducing.overall, a great trip!

Hotel Reviews
El Establo Mountain Hotel
Monteverde

The rooms are very far away from the pool and restaurants with very steep hills. The transportation service is slow to respond for requests for rides. Views are great from the room but you can hear conversations in the rooms next door and below you. I would not stay here again

Authenticity & Character
Seeing lots of birds and a few animals
Location
Better transportation
Staff
Very nice
Cleanliness & Comfort
Queen size bed would be better
Arenal Manoa & Hot Springs
Fortuna

Loved walking to breakfast and dinner. Room was big and clean. Lots of birds to view especially from the hot springs area and hummingbirds from our room. Food was great.

Authenticity & Character
Location
A little removed from activities
Staff
Cleanliness & Comfort
Nammbú Beachfront Bungalows
Sámara
Authenticity & Character
Location
Right next to the beach!
Staff
Cleanliness & Comfort
Beds could be bigger.
Activity Reviews
Zip Line (Canopy) Monteverde
Zip Line (Canopy) Monteverde
Monteverde

A bit rushed and robotic but fun to fly over the trees

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chora Ocean Kayaking & Snorkeling Tour
Isla Chora Ocean Kayaking & Snorkeling Tour
Sámara

The reef is not like the pictures. It is a dead reef so the fish are few but did see two eels.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Hanging Bridges, La Fortuna Waterfall & Arenal Volcano Hike
Arenal/La Fortuna

Our guide, Mau, made this a great trip.

Quality of Experience
Guides, Drivers and Staff
Transport
The jerky lotion of the stick shift car is difficult for those with car sickness. The rods are full of potholes and are very curvy
Sloth Tour (Sloth Territory)
Sloth Tour (Sloth Territory)
Arenal/La Fortuna

Loved our guide and small group. Made it nice and quiet to hear the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Way too many people in our group and other groups. Could here more humans than the night sounds.

Quality of Experience
Guides, Drivers and Staff
He was very friendly and knowledgeable
Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on Apr 18, 2023

Hello Sue, thank you so much for your feedback and all of your comments about your trip to our amazing country,

It was truly a pleasure to help you make this fantastic trip for you and I dearly appreciate your detailed review and will take into account all of these comments for future travelers,
Hope you had an amazing experience in Costa Rica and enjoy a little bit of the beauty our country has to offer,

Pura Vida and all the best from Paradise,
JC.

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