Kimkim Trip Reviews

4.8
Based on 19,831 ratings
Read 19,831 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Unforgettable Adventure in Morocco
Morocco | Nov 22 - Nov 28, 2023

S
Sindhu N.
Newark, NJ | Reviewed on Dec 11, 2023
We are beyond grateful to Kim Kim for connecting us to Sharron, an incredible trip planner, and to Sallam, our remarkable tour manager. This dynamic duo made our journey an unforgettable experience. Sharron's role in planning our trip was nothing short of brilliant. Her attention to detail, understanding of our preferences, and ability to create a seamless itinerary set the stage for an extraordinary adventure. She curated a journey that perfectly balanced adventure and relaxation,... Read more

We are beyond grateful to Kim Kim for connecting us to Sharron, an incredible trip planner, and to Sallam, our remarkable tour manager. This dynamic duo made our journey an unforgettable experience.

Sharron's role in planning our trip was nothing short of brilliant. Her attention to detail, understanding of our preferences, and ability to create a seamless itinerary set the stage for an extraordinary adventure. She curated a journey that perfectly balanced adventure and relaxation, ensuring we experienced the best of each destination.

Sallam, our tour manager, was the embodiment of professionalism and warmth. His impeccable management skills and profound knowledge of the locales we visited enriched our journey immensely. He was always attentive to our needs, ensuring each day was comfortable, enjoyable, and hassle-free. Sallam's personal touch and dedication to our well-being truly made us feel cared for and safe.

This experience has not only left us with memories to cherish for a lifetime but also set a new standard for what we consider exceptional travel planning and management.

In conclusion, a heartfelt thank you to Kim Kim, Sharron, and Sallam. Your combined efforts made our trip not just a vacation, but a series of unforgettable experiences. We eagerly look forward to our next adventure with your team!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Dec 31, 2023

Hi Sindhu,

Thanks for taking the time to write such an amazing review. We are thrilled that you had an amazing experience and we all look forward to your return trip to visit the rest of the country! Just let us know when!

Happy New Year and thanks again for trusting us with your trip!
Sharon, Sallam, and the rest of the Morocco Immersion family

Amazing trek in the Himalayas arranged by Sangita
Nepal | Nov 25 - Dec 1, 2023

Skip
Skip S.
Palo Alto, CA | Reviewed on Dec 10, 2023
Our trek in the Himalayas arranged by Sangita and her team was AMAZING. Everything was coordinated really well and we had a terrific experience overall. The guides she set us up with, Bhim and Mahn, we excellent. They were really kind, funny, knowledgeable and provided great service. We were impressed by all of the tea houses and lodges that we stayed in along our trek and the route was well planned based on our groups needs. Sangita and her team were very professional and made sure we had... Read more

Our trek in the Himalayas arranged by Sangita and her team was AMAZING. Everything was coordinated really well and we had a terrific experience overall. The guides she set us up with, Bhim and Mahn, we excellent. They were really kind, funny, knowledgeable and provided great service. We were impressed by all of the tea houses and lodges that we stayed in along our trek and the route was well planned based on our groups needs. Sangita and her team were very professional and made sure we had everything we needed and answered all of our questions. We had 2 meetings with them before the trek so that we could hash out all the details and they made sure we were 100% set. I would definitely recommend booking with Sangita for any Nepal adventures whether it is a trek, a Chitwan jungle tour, or anything else that they offer.

Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Dec 11, 2023

Dear Mr Skip,

It is indeed great pleasure to host your family trip in Nepal . We are so happy to know that you all had amazing travel experience with us. We look forward to welcoming you back in Nepal soon :)

Regards
Sangita and HNB Team

A wonderful taste of Morocco!
Morocco | Nov 24 - Dec 2, 2023

Abigail
Abigail K.
Manhattan, NY | Reviewed on Dec 10, 2023
This was my first time using KimKim and it will not be the last! My friend Howard and I decided to make Morocco our destination. We decided on a date but neither of us really had time to plan a trip. KimKim to the rescue! We looked at the various itineraries. I was impressed with the varied options. Options include how many days you want to visit as well as the kind of trip you want to take. One can choose active, historical and many others. Once we decided on the amount of days and... Read more

This was my first time using KimKim and it will not be the last!

My friend Howard and I decided to make Morocco our destination. We decided on a date but neither of us really had time to plan a trip. KimKim to the rescue!

We looked at the various itineraries. I was impressed with the varied options. Options include how many days you want to visit as well as the kind of trip you want to take. One can choose active, historical and many others.

Once we decided on the amount of days and what kind of trip we wanted, that's when Saīd came into the process. I definitely could not have done this without Saīd and I am very grateful for all his work. Saīd is incredibly patient and thoughtful. He is clearly driven to make sure that each and every traveler has the experience they desire. My questions were often answered immediately or because of the 6 hour time difference, by the next day. As you get closer to the date, Saīd will give you his WhatsApp number so you can contact him for anything.

We were given an excellent driver. Neither of us wanted to deal with driving in Morocco. If you are planning to do your own driving, the main roads and highways are excellent. I live in New York City and I thought the driving in Casablanca and Marrakech seemed very chaotic. We were very happy with the choice to have a driver, and Lahcen was wonderful. His driving is flawless. In addition to his professionalism, he is incredibly kind and thoughtful. We were in great hands!

We had a guide in Chefchaouen, Abdessalam. I enjoyed his tour of the Blue City. I definitely learned quite a bit. You will test your fitness going up and down the steps and hills of Chefchaouen. Our tour included two nights in a Riad there. The Riad was a lovely place. Keep in mind that the “star” system there is a little different than in the States. These Riads are great, one really gets a flavor of the country there. However, the amenities may be a little more rustic than you expected. The rooms have full bathrooms, but towels might be a little scratchy. I found the beds to be very comfortable, and I am usually hard to please on that matter.
Overall, I think Chefchaouen is done in one day, maybe one overnight. I didn’t need to stay two nights.

Off we went on the road to Fes! I had forgotten that we were going to see the ruins at Volubolis. If you like ruins, think Pompeii, then you will love Volubolis. Howard and I had a great time walking around. The weather was picture perfect. Keep in mind that people might come up and offer their services as a guide. We declined.

Meknes is the next stop. First lunch. I wasn’t crazy about the lunch spot. It’s a bit too touristy, but the food was fine, service was fine. If you like dining on terraces Morocco is the place for you! Keep your eyes open for storks! Also, kitty cats are all over the place. Do not be surprised if they come right up and sit in your lap. Cats are not abused, but are not particularly well cared for. Some cats will beg for food.
The mausoleum in Meknes is lovely.

We reached Fes around time for an early dinner. The Riad there was also all that you hope a modest hotel to look like. Gorgeous lights, tiles, table and sofas. November is a little cool in Morocco, so bring your winter jammies! The area where this Riad was situated didn’t feel very welcoming. So we decided to eat dinner at this Riad both nights. The food there was very good and the service was very kind and friendly.
In the morning we met our guide for the Medina in Fes. Sharif was fantastic. He was incredibly knowledgeable, friendly, FUNNY and patient. I learned so much from that experience. I don’t know how anyone could go to the Medina without a guide. It is an endless and chaotic maze! As promised in the itinerary, you will see the food stalls, tanneries, copper and brass stalls and so much more!

Next day, off to Marrakech. That was a long driving day. We took the highways. Lahcen always knew the best places to stop. Keep in mind that it is appropriate to tip the bathroom attendant- so hold on to your coins for that! The Riad in Marrakech was my favorite. The staff was particularly friendly. The Riad itself was beautiful. They have a lovely sunken circular sofa, a mini pool (too cold for us to swim in November), breakfast on the terrace and even a little jacuzzi. This Riad is also well located for visiting the old city. Keep in mind that sadly the earthquake in the lower Atlas mountains did have some toll in Marrakech.

We declined the guide in Marrakech because I have a friend who lives there. If we had stayed for an extra day there a guide would have been wonderful. We did visit the Yves St. Laurent museum, which was lovely. If you think you might like it, go!

We had a visit to a Hammam. If you like saunas, enjoy! There are other spa services available as well.

I recommend the restaurant OTTO. It is very close to the Riad where we stayed. This was the most elegant place we ate. Expensive by Moroccan standards, but well worth it.

Next day, a short drive to Essaouria. Finally a sea-side area! This area is an enjoyable change from the other cities. It feels more open. We took a long walk on the beach. If you want there are horses and camels to ride. Do your souvenir shopping here! If this is of interest, Essaouria is one area where you can find alcohol. In fact, it is the area where wine was produced for centuries. Another thing I noted was a lot of cigarette smoking. I am not a smoker and at times I found this to be unpleasant. Two nights there and then off to Casablanca to stay overnight and then leave.
I believe most people will say that from a tourist’s view there is not much of interest in Casablanca. We did see the Hassan ll mosque. It’s lovely and near the ocean. We didn’t do anything else in Casablanca. The hotel we stayed in is called a five star hotel. The rooms are clean and new. Again, there is something that feels a little disheveled about this hotel. Rooftop dining, pool there is even a gym. This hotel made me miss the Riads we stayed in during the trip.

Overall, this was an excellent trip. I got a taste of many places. Saīd was so helpful. I am sure that if there had been any kind of medical emergency Lahcen and Saīd would have jumped into action. Both Saīd and Lahcen made our trip a huge success and we wouldn’t have met them without KimKim!

Hotel Review
Riad Ghita
Fes

Lovely experience! This Riad is beautifully decorated. The rooms are clean and attractive. The service was lovely! Food was excellent in this Riad. The location is close to the Medina and a little chaotic. Beds were comfortable, bring your warm jammies if you are traveling in November!

Authenticity & Character
Lovely decor
Location
Staff
Very good food, friendly and professional service
Cleanliness & Comfort
Was a little chilly in November
Activity Review
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Sharif was an excellent guide. I learned a lot and I could not have enjoyed the Medina without his help.Take your time

Quality of Experience
Food
Food at the Riad was very good
Guides, Drivers and Staff
So knowledgeable, friendly and professional
Transport
Excellent driver!
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Dec 11, 2023
Hello Abigail! Thank you for sharing your detailed and insightful experience of your trip to Morocco arranged through KimKim. It sounds like you had an incredible adventure exploring various cities and regions, each offering unique experiences and cultural treasures. Your itinerary seemed to have provided a seamless journey, allowing you to discover the diverse landscapes, historical sites, and cultural nuances of Morocco. The personalized attention and responsiveness to your questions and... Read more

Hello Abigail!

Thank you for sharing your detailed and insightful experience of your trip to Morocco arranged through KimKim. It sounds like you had an incredible adventure exploring various cities and regions, each offering unique experiences and cultural treasures.

Your itinerary seemed to have provided a seamless journey, allowing you to discover the diverse landscapes, historical sites, and cultural nuances of Morocco. The personalized attention and responsiveness to your questions and needs, especially with the time difference, is commendable.

The decision to have a driver, Lahcen, must have indeed enhanced the experience, offering not only safe transportation but also insightful local knowledge. Chefchaouen's charm and the tour by Abdessalam provided valuable insights into the Blue City's history and picturesque alleys.

The exploration of Volubolis, Meknes, Fes, and Marrakech each brought their own distinct flavors, from ancient ruins to bustling medinas. Your guide, Sharif, seemed to have enriched your Medina experience in Fes, navigating the labyrinthine streets and showcasing the vibrant markets and cultural gems.

It's delightful to hear about your favorite Riad in Marrakech and the warmth of its staff. The visit to Essaouria provided a refreshing seaside experience, offering a different ambiance compared to the other cities.

Your insights into the accommodations and various dining experiences, including the Hammam visit and the recommendation of OTTO restaurant, offer valuable tips for future travelers.

Your concluding remarks about the overall success of the trip, highlighting the pivotal roles of Saīd and Lahcen, truly emphasize the dedication and commitment of the KimKim team in ensuring a memorable and well-coordinated travel experience.

Thank you for sharing your journey through Morocco. It's evident that the trip left a lasting impression, providing a glimpse into the rich tapestry of Moroccan culture and heritage. Your detailed account will undoubtedly be beneficial for others planning a similar adventure in this beautiful country!

Best Wishes,
Said

Great trip - everything very organized and stress free
Costa Rica | Nov 27 - Dec 8, 2023

E
Eric J.
Chicago, IL | Reviewed on Dec 10, 2023
We had a great trip to Costa Rica. The highlight was the Monteverde Cloud Forest - very pretty and great guides. One of the best parts of this trip was simply not having to worry about any of the details - all of our transportation was pre-arranged to pick us up at our hotels and they always arrived on time or a few minutes early. The transportation was also comfortable and the drivers friendly and helpful. Erwin, who helped us with planning, made good suggestions and was also flexible to... Read more

We had a great trip to Costa Rica. The highlight was the Monteverde Cloud Forest - very pretty and great guides. One of the best parts of this trip was simply not having to worry about any of the details - all of our transportation was pre-arranged to pick us up at our hotels and they always arrived on time or a few minutes early. The transportation was also comfortable and the drivers friendly and helpful. Erwin, who helped us with planning, made good suggestions and was also flexible to meet our specific desires. Overall, would recommend using KimKim for planning your trip if you want to be able to not worry about the details and just enjoy your time in Costa Rica.

Activity Reviews
Day Trip to Corcovado and Hiking at the San Pedrillo Ranger Station
Day Trip to Corcovado and Hiking at the San Pedrillo Ranger Station
Uvita

Good trip to a really remote area that many people don't get to visit. We had good guides who helped us see wildlife. We saw many monkeys and a sloth, also some really cool birds. (We hadn't seen these elsewhere in Costa Rica.) Only 2 drawbacks: at the start we were in a pretty big group which made it difficult to hear the guide; it's a 90 minute boat ride each way, which makes for a long day. Instructions said to bring bathing suit and towels, but we didn't actually swim on this trip. (There was a very short opportunity to swim in a pool in a stream, but nowhere to change from hiking clothes to swimwear.)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Hike
Cloud Forest Reserve Hike
Monteverde

Great experience. Our guide taught us a lot about both the animals and plants/trees in the cloud forest. We saw many cool birds and trees, and even a couple of monkeys. Moved at an appropriate pace and got a good sense of the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk
Night Walk
Monteverde

Fun way to see the rainforest. Our guide did an amazing job of finding wildlife we would have never found on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

Fun to learn about 3 different products in a single tour. This was informative and interactive - we got to actually press sugar cane and crush/mix chocolate ingredients. The guide was fun and informative. The only downside was that we had a pretty big group (10-12), so sometimes there was side chatter and people who seemed to distract or slow down the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Cooking Class with Dinner
Traditional Cooking Class with Dinner
Arenal/La Fortuna

We didn't really learn anything here. It was a big group (~20 people) and really just 1 big cooking station, so we ended up watching a lot and not doing much cooking ourselves. Everyone helped chop some vegetables and made our own tortilla, but not much else in the way of cooking. The menu.. Rice - we measured some rice and water into a rice cooker Vegetable saute - chopped a few vegetables, but that was it Beans - cooked ahead of time Chicken (main course) - cooked ahead of time. No information about how it was made, ingredients/seasoning, etc Tortillas - we got to make these, which was good Fried plantains - a couple of people (on the other end of the kitchen) fried these without the rest of us knowing/seeing anything about it. The food was decent, but overall we just really didn't learn much about the local cuisine and we didn't actually do much cooking for ourselves. (We've taken classes in other countries where we each had our own cooking station and made everything ourselves.) May be an okay activity for college-aged people or people just looking to fill an itinerary, but really not good for people know love to cook and want to learn.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Walk & Sky Tram in Arenal Volcano (hanging bridges and aerial tram)
Sky Walk & Sky Tram in Arenal Volcano (hanging bridges and aerial tram)
Arenal/La Fortuna

Great tour. We were in a small group (1 guide, 4 guests), which made the walk really interesting - we had time to ask questions and have personalized experience. (guide told us that sometimes the have groups of 20... that may not have been as enjoyable.) We was coati, snakes, spiders, and learned a lot about the plants and trees in the rainforest. One downside - there were only 2 hanging bridges on our walk. Given that it was called a "sky walk", we expected that there would be more bridges than that.

Quality of Experience
Guides, Drivers and Staff
our guide for the walk (Reinaldo) was fantastic. He found so many snakes and things we wouldn't have found for ourselves, and was very knowledgable.
Transport
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal Volcano Hiking Tour & Paradise Hot Springs
Arenal/La Fortuna

Good overall. We were the only people on the tour, which gave us personalized attention. The hot springs were nice, but it would have been good to have more instruction about which pools to visit in what order. Dinner here was just okay - nothing wrong with it but also nothing special.

Food
Guides, Drivers and Staff
Transport
Local specialist: Erwin Gonzalez
Erwin
Erwin Gonzalez
Local specialist in Cartago Costa Rica | Replied on Dec 19, 2023

Dear Eric,

I sincerely appreciate your thoughtful review. I'm delighted to hear that your trip to Costa Rica was enjoyable. It was my pleasure to assist you and contribute to creating a memorable experience.

Thank you once again, and I look forward to the opportunity to assist you in the future.

All the best and Pura Vida!
Erwin

Amazing Trip to the Land of Fire and Ice with Adam as our Specialist
Iceland | Dec 2 - Dec 8, 2023

Michael
Michael I.
Maple Grove, MN | Reviewed on Dec 10, 2023
We just completed our trip to Iceland and we must say that our local specialist Adam went above and beyond in planning our trip. From day one, Adam showed enthusiasm in planning our trip and it carried over while we were in Iceland, as he checked in a few times to see how things were going. (I must apologize to Adam for not responding as we were too busy enjoying the trip to be on the internet!) I had previously traveled to Iceland with my son and he had used KimKim with a different... Read more

We just completed our trip to Iceland and we must say that our local specialist Adam went above and beyond in planning our trip. From day one, Adam showed enthusiasm in planning our trip and it carried over while we were in Iceland, as he checked in a few times to see how things were going. (I must apologize to Adam for not responding as we were too busy enjoying the trip to be on the internet!) I had previously traveled to Iceland with my son and he had used KimKim with a different specialist. I am glad I had decided to use KimKim for the return trip to Iceland with my wife this time. Adam did such a wonderful job planning our itinerary down to the last amazing detail with helpful suggestions and additional insights/places to check out along our routes. Everything, I mean everything, was stress-free and hassle-free from the minute we landed to the minute we boarded our return flight home. Rental car, hotels and our excursions were taken care of with ease. Iceland is such a beautiful country with so much to see and do. Adam was able to break down our journey into bits and pieces so we didn't feel overwhelmed. Unfortunately with the seismic activity and volcano threat, we weren't able to visit the Blue Lagoon as they were closed. Adam was very helpful in finding replacement activity and made sure we were refunded for our tickets. Thank you very much Adam, you made this trip very enjoyable and memorable for my wife and I. Your enthusiasm in planning our trip was a blessing and much appreciated. I sure hope to have you as a specialist again in the future when I make a return trip to the Land of Fire and Ice. Overall, for those of you that are on the fence about using KimKim for trip planning, I have had KimKim involved twice on trips and both times I have had a wonderful and hassle-free experiences. This company is great at what they do and I have/will recommend KimKim to family and friends that are planning trips.

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

Great Hotel. Very Quiet Location on the Golden Circle. Lack of staff onsite as this is more of a self-check in hotel, which is pretty modern. Good breakfast brunch in the morning, with outdoor hot tubs.

Authenticity & Character
Location
Staff
Lack of staff onsite. Only saw staff when we checked in and maybe once during breakfast.
Cleanliness & Comfort
Was concerned that there was large wet spot between the bathroom door to entry room door when we arrived. Not sure if it was from spillage from mop bucket? Unable to address concern with staff, which were pretty much invisible throughout our two day stay. Had to lay a couple towels down to try to absorb the water
Hótel Klaustur
Kirkjubæjarklaustur

Wonderful hotel. Very clean, comfortable modern hotel with amazing, helpful staff. Great breakfast brunch to start the day. Perfect location on the Golden Circle.

Authenticity & Character
Location
Perfect location on the Golden Circle.
Staff
Very accommodating and helpful for any questions or concerns. Wonderful tips for spotting the Northern Lights
Cleanliness & Comfort
Storm Hotel by Keahotels
Reykjavík

Wonderful hotel not too far from all the activities in Reykjavik. We were able to walk to and from with ease. Very clean, comfortable and busy modern hotel with a great breakfast brunch to start the day. Professional and courteous staff. Parking is a bit tight with first come, first serve for spots.

Authenticity & Character
Location
Pretty much centralized near the city centre. Easy walking distance to wherever we needed to go.
Staff
All the staff we interacted with were very accommodating and helpful.
Cleanliness & Comfort
Activity Reviews
ATV to the Black Beach and Plane Wreck
Iceland

Well worth the money. Very helpful and interesting guides. Day we went was extremely windy and a bit cold, but the gear we were given kept us warm. Very fun ride.

Quality of Experience
Takes you a bit off the beaten path and, maybe, out of your comfort zone if you haven't driven an ATV before
Guides, Drivers and Staff
Very helpful and pleasant to visit with. Great insights/information
Transport
Might need to update the GPS coordinates a bit as it tried to take us through private property on our GPS system in Rental Car
Sky Lagoon
Iceland

One of the best experiences of our trip. Well worth the price.

Quality of Experience
Guides, Drivers and Staff
Transport
Self-drove with rental car.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Dec 10, 2023

Michael, thank you for your words of appreciation, and I'm happy that you had a fantastic time in Iceland. Working with you during the trip preparation was more than a pleasure. Everything went smoothly also thanks to you! Looking forward to helping you on the third trip to the Land of Fire and Ice, this time maybe during the summer season!

Awe-inspiring nature and wonderful people
Ecuador | Nov 17 - Dec 8, 2023

Jamie
Jamie R.
Chapel Hill, NC | Reviewed on Dec 10, 2023
We just returned from a wonderful 3-week trip in Ecuador that included Quito, Amazon jungle, touring down the Andes to Cuenca, and Galapagos cruise. Our travel agent Alvaro did an excellent job helping us plan our trip - he was very knowledgeable, patient, and kind. All our guides were excellent, special shout-out to Christian, Sergio (aka Mike Tyson), and Pablo. Our favorite experiences were the Napo Cultural Center in the Amazon, biking/hiking at the Cotopaxi and Chimborazo volcanoes, and... Read more

We just returned from a wonderful 3-week trip in Ecuador that included Quito, Amazon jungle, touring down the Andes to Cuenca, and Galapagos cruise. Our travel agent Alvaro did an excellent job helping us plan our trip - he was very knowledgeable, patient, and kind. All our guides were excellent, special shout-out to Christian, Sergio (aka Mike Tyson), and Pablo. Our favorite experiences were the Napo Cultural Center in the Amazon, biking/hiking at the Cotopaxi and Chimborazo volcanoes, and cruising the Galapagos.

Hotel Reviews
Hotel Sangay
Baños de Agua Santa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
M/Y Monserrat
Quito

We loved the smaller size of the boat - max 20 passengers - and the variety of excursions (snorkeling 2x per day was awesome). We met the nicest, most interesting people, mostly younger but some older folks (like us) as well. Our guides were great, particularly Pablo, as were the rest of the staff. The boat is pretty basic (older, single hull so rocks, smallish rooms) and the food was pretty good (could use more variety, local flavor, and higher quality).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguanazú Bed & Breakfast
Guayaquil

Located adjacent to a hillside, so above and beyond the urban noise/traffic/pollution - this was a great relief. Nice, big room; good dinner; great staff; loved being able to cool off in the pool and relax on the terrace; lovely local flavor aesthetic.

Authenticity & Character
Location
For Guayaquil, a great location.
Staff
Cleanliness & Comfort
Hotel Victoria
Cuenca

Cool old building with lots of character and local flavor; central location; lovely garden behind. Lots of street noise so try to get a room on a higher floor away from the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lots of street noise
Hotel Spa Casa Real
Riobamba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

This was our favorite lodging during our entire trip: the location is beautiful (you can take hikes around the property); the rooms comfortable, spacious, and with a lovely local aesthetic (and our own wood stove!); the breakfasts and dinner absolutely delish; the staff wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Quito Hotel
Quito

Staff is really great; standard room was nice but street noise a bit of a problem; the last night we lucked out with a free upgrade to a junior suite which was beautiful and quiet. Breakfast is quite good and includes fresh fruit and some local dishes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Napo Cultural Center
Quito

We loved the setting, excursions, guide, and food. The grounds could use some maintenance. Hot and no AC but lots of fans kept us comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are great with ceiling and 2 standing fans, fridge. No AC
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Dec 11, 2023

Dear Jamie,
I am so happy to take care of you while you explore the treasures of Ecuador.
Christian, Sergio (aka Mike Tyson), and Pablo are absolute stars in our book! Knowing they made your journey extra special warms my heart. The Amazon, the Andes, and the Galapagos—what an adventure!
Thank you so much for choosing us to be part of your adventure. Whenever you're ready for more exploration, count on us at kimkim to create another unforgettable journey!
Hugs from your local friend,
Alvaro

Highly recommend using KimKim for visits to the Philippines
Philippines | Nov 12 - Nov 18, 2023

Alison
Alison R.
United Kingdom | Reviewed on Dec 10, 2023
I cannot rate KimKim’s involvement highly enough. First of all Cami who helped develop an itinerary for a group of people of varying ages and abilities, with the added complication of internal flights being cancelled late on in the preparations. The hotel selections, transportation and local drivers and guides were all fabulous and knowledgable people. We felt safe and looked after throughout and couldn’t have covered so much ground so quickly, in a such a stress-free way without all the... Read more

I cannot rate KimKim’s involvement highly enough. First of all Cami who helped develop an itinerary for a group of people of varying ages and abilities, with the added complication of internal flights being cancelled late on in the preparations. The hotel selections, transportation and local drivers and guides were all fabulous and knowledgable people. We felt safe and looked after throughout and couldn’t have covered so much ground so quickly, in a such a stress-free way without all the steps being put in place for us. Out thanks go out to Ana and Jhon especially, and also to Jody. I would certainly recommend to friends.

Hotel Reviews
Banaue Hotel and Youth Hostel
Banaue

Huge, state owned hotel . We were only there for a night so didn’t get to explore the pool area etc. great evening buffet, welcome drink of warm ginger tea (delicious), comfortable rooms although trying to find a socket to charge phones that wasn’t falling out the wall was tricky. The most amazing views from the balcony and perfectly situated. There was a conference of actuaries on whilst we were there (who were having tremendous fun) so a local dance and costume exhibition was put on. There are shops in the hotel which have a great range of gifts - best we saw in the Philippines - but be prepared for the unwanted badgering you get if you step within 20m of the shop entrance. They would get more sales if they let you browse in peace!

Authenticity & Character
It was one of the weirdest hotels I’ve stayed in . Hard to explain why . It felt like it had been designed in Russia and lifted up and put in the Philippine mountains!
Location
Amazing views
Staff
Desk staff were very helpful . Our packed was half an hour late and you needed a magnifying glass to find the chicken in the chicken salad sandwich.
Cleanliness & Comfort
Rooms has seen better days but we’re clean and adequate including tea and coffee making facilities.
Misty Lodge and Cafe
Sagada

Basic but friendly place .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Luna
Vigan

Beautiful hotel. It was very quiet when we were there so we had the pool to ourselves. Local food. Clean , comfortable rooms and very smiley staff.

Authenticity & Character
Beautiful old building that was wonderfully restored.
Location
Staff
Cleanliness & Comfort
Belmont Hotel Manila
Pasay City

Great recommendation if travelling from T2 Manilla airport . Very busy hotel with lots of security but clean, well appointed rooms and comfy beds, great breakfasts and lovely roof top pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Batad Rice Terraces
Batad Rice Terraces
Banaue

We chose not to walk down to the terraces beyond and on to the waterfall but the younger members of our party did and loved it - although a hard, hot walk. Views from the cafe were amazing . Guides were helpful and considerate - always safety first and patient.

Quality of Experience
Guides, Drivers and Staff
Transport
Banaue, Hapao and Bangaan Rice Terraces
Banaue, Hapao and Bangaan Rice Terraces
Banaue

Fabulous to see the different rice terraces, here about the history and farming practices.

Quality of Experience
Guides, Drivers and Staff
Transport
Unbelievable driving by Jhon on wet, dark and rock strewn roads. Views were amazing in daylight and he took less used routes so we would get the full experience.
Sagada's Echo Valley
Sagada's Echo Valley
Sagada

I was really keen to see this and understand more about it . Involved a short hike to get there . I found this interesting but was a little underwhelmed in that there is no more to see than this.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable and friendly - and concerned for well-being and safety
Transport
Sagada caving
Sagada caving
Sagada

I didn’t go on this trip but the younger members of my party did and had a great time . The guides were excellent.

Quality of Experience
Guides, Drivers and Staff
Great fun to be with
Transport
Local specialist: Cami Sarmiento
Cami
Cami Sarmiento
Local specialist in Las Vegas, NV | Replied on Dec 12, 2023

Thank you very much for your wonderful review Alison! I’m very happy to hear you and your family enjoyed your trip and the time spent with our trip leader and drivers. It was a pleasure organizing the trip for you.
Thank you again for choosing to travel with us. I look forward to helping you plan another unforgettable adventure in the future!
Cami

Wow, great trip. Very well organized and amazing tour guides.
Peru | Dec 1 - Dec 9, 2023

Tom
Tom V.
Canada | Reviewed on Dec 10, 2023

Wow, what a great trip. Very well organized. Gave us exactly what we were looking for... observatories, archaeoastronomy sites, food tours, etc. Thanks so much to Liz and Lisbeth. Our tour guide, Wayra Eloy, was totally amazing for the Temple of the Moon, Inca trail, Llama farm and Pisaq/Sacred Valley tour. He covered all the sites in depth, gave us the astronomical significance, shared cultural and spiritual stories, sooooo wonderful.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 26, 2023

Hi Tom,
I'm so glad to hear everything with your trip to peru went smoothly!
I'd be happy to help you again with your future trips to South America.
Please take care!
Liz.

Fun trip and n Patagonia
Chile | Nov 25 - Dec 9, 2023

Bao
Bao T.
Saratoga, CA | Reviewed on Dec 10, 2023
We had a great time on our trip. The guides and drivers are vey courteous, punctual, and helpful. All hotels are nice and located centrally so very convenient for us to explore the town. They all include breakfast except the Metal in El Chalten. However, they have a kitchenette which worked out great. The tours were nice. We enjoyed the Torres del Paine tour, the Nativo tour El Chalten, the trek to Esmeralda Lake in Ushuaia the best as we like outdoor activities. The highlights of our trip... Read more

We had a great time on our trip. The guides and drivers are vey courteous, punctual, and helpful. All hotels are nice and located centrally so very convenient for us to explore the town. They all include breakfast except the Metal in El Chalten. However, they have a kitchenette which worked out great. The tours were nice. We enjoyed the Torres del Paine tour, the Nativo tour El Chalten, the trek to Esmeralda Lake in Ushuaia the best as we like outdoor activities. The highlights of our trip were the hike to Laguna Torres and Laguna de Los tres. Over all we glad we booked the tour

Hotel Reviews
Meraki Lofts
El Chalten

Nice hotel near center of town. Helpful staff Kitchenette is great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quijote Hotel
Argentina

Nice hotel near center of town. Helpful staff Elegant decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lady Florence Dixie
Puerto Natales

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Two Hotel Buenos Aires
Buenos Aires

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mil 810 Ushuaia Hotel
Ushuaia

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diego de Almagro Providencia Hotel
Santiago de Chile

Comfy room. Nearby center

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Ushuaia

Guide was very knowledgeable and gave us lots of details about the area. Lake view at end was beautiful. Very enjoyable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

Great view from below. When we hike on top, we thought the views on top as just as impressive, so doing both give you a better perspective, if you are short on time, just do the hike

Quality of Experience
Guides, Drivers and Staff
Transport
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

Guide was funny and gave us lots of details about the locals. Very enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
🔎 General Information about Ushuaia 🔎
🔎 General Information about Ushuaia 🔎
Ushuaia

Interesting info on Ushauia

Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show and Dinner at Café De Los Angelitos
Tango Show and Dinner at Café De Los Angelitos
Buenos Aires

Show was great and food/wine made even better. The dancers were great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia

Beautiful views and great guide. Train ride was fun. Wished had more time to explore the park via hiking if had more time

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation to Balmaceda & Serrano Glaciers
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales

Fantastic views and also grilled lamb was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

Great view, very knowledgeable guide. Had a blast with the different views

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Panoramic City Tour
Panoramic City Tour
Santiago

Very nice tour. Only thing that was not so good was the guided jewelry store.

Quality of Experience
Transport
Nativo Experience
Nativo Experience
El Calafate

Lake view was superb. Did not expect lunch in a fancy cave and loved the bread soup inside a cave with a beautiful view.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 16, 2023

Dear Bao and Bich,
Thank you immensely for sharing your experience with us!
We're so happy to hear that your trip was filled with enjoyable moments 😃🤗
Thank you once again for choosing us. All the best for this new year coming!
Warm regards,
Emi

Paul was amazing!
Chile | Nov 25 - Dec 9, 2023

S
Sarah H.
Tampa, FL | Reviewed on Dec 10, 2023

Paul was amazing!

Local specialist: Paul Jones

Wonderful trip to Cambodia
Cambodia | Oct 17 - Oct 23, 2023

D
Deborah Z.
Overland Park, KS | Reviewed on Dec 10, 2023
This trip was more than I ever dreamed it would be. Top notch tour guides that truly loved their jobs. They brought to life the history and culture of Cambodia … In Phnom Penh we saw the Royal Palace, the Killing Field, Russian Market. On our trip north we spent several hours at the Pre-Angkorian temple ruins Sambor Prei Kul. Our guide Sreylen was so knowledgeable. Then onto Siem Reap and Angkor Wat. Amazing place. Evening hike to a hilltop ruin to watch the sunset. Sunrise over... Read more

This trip was more than I ever dreamed it would be. Top notch tour guides that truly loved their jobs. They brought to life the history and culture of Cambodia … In Phnom Penh we saw the Royal Palace, the Killing Field, Russian Market. On our trip north we spent several hours at the Pre-Angkorian temple ruins Sambor Prei Kul. Our guide Sreylen was so knowledgeable. Then onto Siem Reap and Angkor Wat. Amazing place. Evening hike to a hilltop ruin to watch the sunset. Sunrise over Anghor Wat. Great interpretation by our guide Sokin. You could tell that she really loves being a tour guide…Awesome guide. We loved every minute if this trip!! Thanks Steve for putting it together:)

Local specialist: Steve Lidgey
Steve
Steve Lidgey
Local specialist in Cambodia | Replied on Dec 10, 2023

Thank you Debbie, David & Barb for travelling with us in Cambodia and taking the time to share these glowing comments.
The quality of the tour guide is for me the most important part of a trip. It doesn't matter how well I plan tours to match guest requirements if the guide does not deliver the essence of the itinerary and services. It's wonderful to hear Sreylen and Sukin did such great jobs and I will thank them again.
Please share Cambodia's magic with your friends and encourage them to visit us.
Thanks again.
Steve.

We recently spent 15 days in Ecuador, our son...
Ecuador | Nov 20 - Dec 4, 2023

Mike
Mike B.
Boston, MA | Reviewed on Dec 09, 2023

We recently spent 15 days in Ecuador, our son's country of birth. Tamar went to great lengths to insure that this was an extraordinary experience for our family. We met with Tamar on numerous occasions. He approached each call with enthusiasm and many helpful and informed ideas. Our trip began with 5 magnificent days in the Galapagos, followed by a number of exciting adventures on the mainland. Tamar's attention to detail and love of Ecuador made this a trip we'll always remember. We highly recommend Tamar as a tour consultant and look forward to working with him again.

Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Dec 10, 2023

Dear Mike, Joannie, and Mike Jr.
I can't tell you enough what a pleasure and a privilege it was/is getting to know you, and being part of this fabulous experience you had here in Ecuador with us. Every detail of it was special, not only to you, but to me as well, and I am extremely glad you've enjoyed it.
We will certainly remain in touch! Let's see what's next; mounting for Mike and the group, or Patagonia! :) I'll keep an eye on Mike Jr.'s show!
Yours,
Tamer

Exceptional experience
Egypt | Nov 18 - Dec 2, 2023

Marialisa
Marialisa B.
Los Angeles, CA | Reviewed on Dec 09, 2023
I only have wonderful things to say about Lareine - I have extensive travel experience having been in more than 60 countries, I am not exaggerating when I say that working with Lareine was my best experience so far.
She is extremely efficient, she gets everything done in a little time, she immediately understands your needs and customizes an incredible journey for you. Not only the planning was impeccable, but she also followed up with me throughout our trip in Egypt to ensure everything...
Read more

I only have wonderful things to say about Lareine - I have extensive travel experience having been in more than 60 countries, I am not exaggerating when I say that working with Lareine was my best experience so far.
She is extremely efficient, she gets everything done in a little time, she immediately understands your needs and customizes an incredible journey for you. Not only the planning was impeccable, but she also followed up with me throughout our trip in Egypt to ensure everything was going as planned and taking care of additional activities that were not originally planned. She is a smart, hard working and caring travel specialist, I strongly recommend working with her.
Egypt is a truly wonderful countries, it is breathless to stand in front of temples and pyramids that are more than 4000 years old - this is a must go destination at least once in your lifetime! So much to learn and enjoy.

Local specialist: Lareine El Dakhly
Lareine
Lareine El Dakhly
Local specialist in Cairo | Replied on Dec 12, 2023

Thank you so much for your kind words Lisa and for sharing your experience with us. I had fun putting your plan together and I'm glad you enjoyed your trip!
We hope to see you again sometime for another hiking adventure with your family :)

Wonderful Morrocan Adventure
Morocco | Sep 23 - Oct 3, 2023

Dana
Dana L.
Reno, NV | Reviewed on Dec 09, 2023
We spent 11 memorable days in Morocco and gladly recommend Kimkim to anyone thinking about traveling to there. Megan, our travel advisor, was easy to work with. Our original 5 day trip was postponed during the Covid pandemic. When we decided to travel again, we had more time and she worked with us to design a perfect itinerary. While the Riads were beautiful, and the local guides knowlegeable, it was our driver, Yassine, that made our trip so memorable. He was warm, attentive,... Read more

We spent 11 memorable days in Morocco and gladly recommend Kimkim to anyone thinking about traveling to there.

Megan, our travel advisor, was easy to work with. Our original 5 day trip was postponed during the Covid pandemic. When we decided to travel again, we had more time and she worked with us to design a perfect itinerary.

While the Riads were beautiful, and the local guides knowlegeable, it was our driver, Yassine, that made our trip so memorable. He was warm, attentive, knowledgeable, fun and worked to make sure we were satisfied with every aspect of our trip.

I highly recommend using Kimkim to plan your Moroccan adventure.

Local specialist: Megan Lower

The trip to Norway was an amazing success!
Norway | Nov 18 - Nov 24, 2023

N
Nathan H.
Lincolnton, GA | Reviewed on Dec 09, 2023
The trip to Norway was an amazing success. Having a personal contact from the country to help discuss options, plan and book the trip, as well as answer any questions that we had during our trip helped us have the best time with minimal stress. All of our guides, hotels, and transit bookings were exactly what we were looking for and all of the information/tickets were easily available within the KimKim itenerary page. Thank you Mathia, Stig, Ute and everyone else who helped us see the... Read more

The trip to Norway was an amazing success. Having a personal contact from the country to help discuss options, plan and book the trip, as well as answer any questions that we had during our trip helped us have the best time with minimal stress.

All of our guides, hotels, and transit bookings were exactly what we were looking for and all of the information/tickets were easily available within the KimKim itenerary page.

Thank you Mathia, Stig, Ute and everyone else who helped us see the beautiful country of Norway.

Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen

Great way to see and learn about Bergen. There is a lot of preserved history within the cityscape and the cobblestone streets are incredible places to walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

Extremely serene and cozy way to see the Næroyfjords, a must do if you are in this part of the country.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Stegastein Viewpoint
Visit Stegastein Viewpoint
Norway

By far the best viewpoint of an incredible fjord.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Oslo's Hidden Gems with a Local Expert
Explore Oslo's Hidden Gems with a Local Expert
Oslo

Stig was an awesome tour guide with so much knowledge of Oslo and Norway as a whole. He has been around the world and you can easily see his passion for history, art, and people.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Dec 09, 2023

Dear Nathan,
Thank you very much for your lovely review. :)
It has been a great pleasure for me to cooperate with you on this trip. I heard from Stig that you are a very kind couple planning to move to Norway one day. He said you were the best. I confirmed. ;)
It would be great if you can fulfill your dreams and reach us here.
In the meantime, I wish you all the best.
Kind Regards
Mathia

It was an amazing trip from start to finish! ...
Vietnam | Nov 17 - Dec 2, 2023

Charlie
Charlie L.
Cortlandt Manor, NY | Reviewed on Dec 09, 2023
It was an amazing trip from start to finish! Very well thought out and showed us such an interstellar cross section of the country, both the “must see” sights as well as the small out of the way places that many travelers don’t get to see. Can’t say enough about our guides who were so knowledgeable, friendly and eager to share their country with us. Each deserves a shout out, Dongho, Sơn & Hiếu were each so helpful, fun and took great care of us. Would be remiss if I didn’t mention... Read more

It was an amazing trip from start to finish! Very well thought out and showed us such an interstellar cross section of the country, both the “must see” sights as well as the small out of the way places that many travelers don’t get to see.

Can’t say enough about our guides who were so knowledgeable, friendly and eager to share their country with us. Each deserves a shout out, Dongho, Sơn & Hiếu were each so helpful, fun and took great care of us.

Would be remiss if I didn’t mention the architect of it all, Dat who put this incredible adventure together for us and was with us each step of the way, even from afar. Thank you, thank you, Thank you.!

We will definitely use Kimkim again and in fact they have already put a ski trip together for us in the Dolomites.

Activity Review
Ha Long Bay - Lan Ha Bay (La Pandora)
Ha Long Bay - Lan Ha Bay (La Pandora)
Vietnam

The cruise in this other worldly place was one of the highlights of the trip. From the amenities of the boat, friendly crew and excursions, it was fantastic!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Dec 12, 2023

Dear Charlie,

Thank you so much for such a lovely review from you! I am over the moon to hear that you had a good experience and enjoyed your time in Vietnam. Trust me, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.
Sincerely,
Dat

Smooth trip, kind people
Indonesia | Nov 19 - Dec 2, 2023

Amy
Amy M.
SeaTac, WA | Reviewed on Dec 09, 2023
Ana was amazing helping us create a personalized trip! She gave us many wonderful, local ideas and listened to us and what we were looking for. We felt so secure with settled plans and reservations and knowing that Ana was recommending things from personal experience.
She met us at our hotel to go over our itinerary one more time and assure us we could message her any time during our stay.
Our driver Rusna was delightful. He is an excellent driver and gave us so much fascinating...
Read more

Ana was amazing helping us create a personalized trip! She gave us many wonderful, local ideas and listened to us and what we were looking for. We felt so secure with settled plans and reservations and knowing that Ana was recommending things from personal experience.
She met us at our hotel to go over our itinerary one more time and assure us we could message her any time during our stay.
Our driver Rusna was delightful. He is an excellent driver and gave us so much fascinating information that we couldn't have gotten solo. He is hilarious and very kind. I felt safe having a local who could translate and knew what was going on. I also loved hearing stories about his kids.
Our whole trip was so smooth and worry-free. Thank you Kimkim for connecting us with Shanti Travel!

Local specialist: Jasmine Ricci

Vietnam Trip (Hanoi, Sapa, Ha Long Bay, Hoi An)
Vietnam | Nov 16 - Nov 24, 2023

Mackenzie
Mackenzie M.
Jollyville, TX | Reviewed on Dec 08, 2023
We will never go back to planning a trip without Kim Kim. Kim Kim exceeded our expectations and got us connected with a local travel agent to help us plan our dream vacation. Trang (the local travel agent) listened to our asks and made recommendations based on what we were looking to experience. No matter how many questions or changes we requested Trang provided answers and was never bother by our request. Trang went out of her way numerous times to provide us with multiple options based on... Read more

We will never go back to planning a trip without Kim Kim. Kim Kim exceeded our expectations and got us connected with a local travel agent to help us plan our dream vacation. Trang (the local travel agent) listened to our asks and made recommendations based on what we were looking to experience. No matter how many questions or changes we requested Trang provided answers and was never bother by our request. Trang went out of her way numerous times to provide us with multiple options based on what we wanted to experience, see, or eat. She explained pros and cons of each excursion and location we wanted to visit, and even made recommendations based on the weather during that time of the year. We did not have to worry about transportation, food, or safety as it was all planned by Trang. She was very quick at responding and there was no question off limits. She made this trip run smoothly and so memorable, from day 1 to the last day we left Vietnam.

I also planned a surprise engagement and worked with Trang directly to make sure my partner did not find out. She made sure that our hotel knew it was our birthday during the trip even though we never mentioned it. Again, she did all the little things, went above and beyond our asks, and was so knowledgeable! 1000% recommended working with Trang and Kim Kim. Thank you Trang!

Local specialist: Trang Pham
Trang
Trang Pham
Local specialist in Hanoi, Vietnam | Replied on Dec 11, 2023

Hi Mackenzie,

I'm so happy when read your review and my pleasure to support your trip :) Wish you and Juan are always healthy, and lots of love and happiness in the future🌸💐🌻

I hope to see you in the next time in Vietnam!

Best regards
Trang

Emi - specialist
Argentina | Dec 1 - Dec 6, 2023

Huyen
Huyen C.
San Francisco, CA | Reviewed on Dec 08, 2023
Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough Read more

Emi was a wonderful specialist - guiding us from the very beginning and through our trip. I cannot praise him enough

Hotel Reviews
Xelena Hotel & Suites
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Recoleta
Buenos Aires

Room and location was great. Breakfast was not very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cristina Estancia Classic
Cristina Estancia Classic
El Calafate
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Best part of the trip. The experience was truly unique and the guide was outsranding

Nativo Experience
Nativo Experience
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show and Dinner at Gala Tango
Tango Show and Dinner at Gala Tango
Buenos Aires

Great setting, staff was efficient and courteous. Very fun show and the food was surprisingly good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day City Tour - Private service with English speaking guide
Half day City Tour - Private service with English speaking guide
Buenos Aires

Lionel , our tour guide seemed very bored and rushed. We were hoping to see the cemetery but he told us there was no time

Quality of Experience
Guides, Drivers and Staff
Driver Fabio was great
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 11, 2023

Dear Huyen and Tung,
Thank you for taking the time to share your feedback with us.
We're very happy and pleased to know that everything went smoothly.
I hope to see you again on your next adventure!
Best,
Emi

What an easy/breezy way to set up a trip!
Iceland | Sep 11 - Sep 22, 2023

Kim
Kim J.
Moab, UT | Reviewed on Dec 08, 2023
What an easy/breezy way to set up a new trip to literally anywhere. We spent 12 days exploring Iceland and I cannot imagine how difficult it would have been to set this trip up on my own. Our specialist, Duncan, helped us with every step of the way from hotels to vehicles to fun activities. I will be using KimKim again for sure for other countries and cannot recommend working with Duncan enough! Read more

What an easy/breezy way to set up a new trip to literally anywhere. We spent 12 days exploring Iceland and I cannot imagine how difficult it would have been to set this trip up on my own. Our specialist, Duncan, helped us with every step of the way from hotels to vehicles to fun activities. I will be using KimKim again for sure for other countries and cannot recommend working with Duncan enough!

Activity Review
Blue Lagoon
Iceland

Expensive but worth it. Very well set up and a great way to start (or end) an Iceland trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Dec 08, 2023

Thanks for the great review, Kim, I'm so glad you had a rewarding trip, with (mostly) good weather. It was a real pleasure working with you!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.