Kimkim Trip Reviews

4.8
Based on 15,897 ratings
Read 15,897 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Visit Greece in style!
Greece | Oct 13 - Oct 26, 2022

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 30, 2022
Greece in style! I worked with Amalia to plan my trip to Athens, Santorini, and Mykonos. She was really great. She asked what I wanted to see and do and from there she planned an incredible trip. From the transports to the hotels to the excursions, everything was handled. I would highly recommend using her for your next trip to Greece! Read more

Greece in style!

I worked with Amalia to plan my trip to Athens, Santorini, and Mykonos. She was really great. She asked what I wanted to see and do and from there she planned an incredible trip. From the transports to the hotels to the excursions, everything was handled. I would highly recommend using her for your next trip to Greece!

Hotel Reviews
Aqua Luxury Suites Santorini
Imerovigli

WOW! This is the best word to describe this hotel. It is luxury at its finest. The staff are very attentive and caring, the breakfast (I highly recommend you have this in your room) was delicious and the views are incredible. The location is closest enough to walk to Oia, which is more crowded and expensive, but very close to Fira which has the same things as Oia but closer and less expensive. I cannot imagine staying anywhere else in Santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NJV Athens Plaza Hotel
Athens

Great location, lovely staff, and an upgraded suite with a view of the Acropolis. What more could you ask for here? I loved my staff at this hotel and highly recommend it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Semeli hotel Mykonos
Mykonos Town, Cyclades

The staff and hotel are lovely. They have a great laundry service, if needed. The room was amazing with a hot tub that felt incredible after a long day of discovery. I highly recommend this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Food Walking Tour
Athens Food Walking Tour
Athens

This was a delightful experience. The tour guide was so knowledgeable and takes you to some local places where the food is delicious. I highly recommend doing this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Sunset cruise around Santorini
Sunset cruise around Santorini
Santorini

Do not leave Santorini without doing this excursion. The views are amazing, the staff is lovely, the food is delicious and the water is incredible. Don't miss this one!

Quality of Experience
Guides, Drivers and Staff
Transport
 The Acropolis & Ancient Greek Mythology & Museum Tour
The Acropolis & Ancient Greek Mythology & Museum Tour
Athens

This was an incredible experience made 5+ stars by the guide. She is so knowledgeable and shares this with you so the experience is so much more than a tour. She has a lot of information about the museum you will visit as well. This is a great tour and a perfect guide!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Oct 31, 2022

Dear Gigi,
Thank you soo much for taking the time to share your experience from your trip to Greece.
I'm super happy that you loved every part of your vacation. Reviews like yours are the biggest reward for our entire team!
Thank you for everything!
And if you ever want to visit Greece again, you can always reach me and I would be more than happy to hear from you! There's so much more you can see in Greece. I really hope I will have the chance to introduce you to more of my country's beauties in the future.
My wishes for a life full of great experiences,
Amalia

Amazing Trip to Istanbul with Berat from Trail Travel through KimKim
Turkey | Oct 23 - Oct 26, 2022

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 30, 2022
I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques,... Read more

I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques, we should be respectful of this long-standing religions beliefs. The mosques were breathtaking, the bazaars very interesting but be careful when buying and don't overpay! The largest cistern Ibrahim took me too was out of this world beautiful, he has great connections! The hamam that Berat arranged was a memorable experience. You will be naked so be prepared for this but it was so relaxing and I highly recommend it! Overall, Berat and her team made this a trip to remember. I usually do not revisit a place twice but I might make an exception for Istanbul. ❤️❤️❤️. Thank you, Berat and Ibrahim, for your amazing service and assistance!

Hotel Review
Sirkeci Mansion Hotel
Istanbul

This is a humble hotel but the location is great. However, what really makes it special are the people. They truly care that you have a great stay while here. It was my birthday when I visited and the staff worked with my family to have a cake brought to my room where they sang Happy Birthday...you don't see this kind of thoughtfulness just anywhere. The daily breakfast is also fantastic. I highly recommend this hotel in Istanbul!

Authenticity & Character
Location
Staff
The staff make this stay a unique and lovely experience.
Cleanliness & Comfort
Activity Review
Turkish Bath and Spa at Hürrem Sultan Hammam
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Wow, this is the best way to sum it up. The experience here was like nothing else. You will be naked so keep this in mind but if you prefer not to remove the wrap you can wear a swimsuit. Just note, everyone else will be naked. They are very good about be respectful so don't worry. You must experience this! You will leave feeling relaxed and pampered. Do not leave Istanbul without this experience!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 31, 2022

Dear Gigi,

We are so happy you had a positive experience during your trip to Istanbul! It was a real pleasure to have designed the trip with you and glad to hear you'll be willing to come back again.

Thanks so much for the feedback and your spot-on suggestions for future travelers, we hope to see you here again soon.

All best regards from Trail Travel team,
Berat

We had a wonderful trip - every detail was co...
Argentina | Oct 15 - Oct 24, 2022

Nycole
Nycole K.
Berkley, MI | Reviewed on Oct 30, 2022
We had a wonderful trip - every detail was considered! It was so nice and relaxing for our first trip to South America to know that all the lodging, travel and transfers were scheduled and taken care of. Our hotel in Palermo, Be Jardin Escondido by Coppola, was one of the favorite places we have ever stayed. The space and our room with the balcony overlooking the garden was so charming and cozy, but the true highlight were the staff - who were all so so so helpful and accomodating. I... Read more

We had a wonderful trip - every detail was considered! It was so nice and relaxing for our first trip to South America to know that all the lodging, travel and transfers were scheduled and taken care of.

Our hotel in Palermo, Be Jardin Escondido by Coppola, was one of the favorite places we have ever stayed. The space and our room with the balcony overlooking the garden was so charming and cozy, but the true highlight were the staff - who were all so so so helpful and accomodating. I couldn't speak highly enough about the staff at Be Jardin. Also the included breakfast was so delicious and generous every time - which we mostly enjoyed from the balcony in our room.

All of our hotels were unique and comfortable. The Lares De Chacras was an absolutely beautiful hotel and property. Our room was large, comfortable and the balcony was so nice. While it wasn't quite warm enough for us to use the pool, the pool and hot tub areas were really beautiful and the patio inviting.

All of our scheduled excursions were as promised or better. The gaucho experience at Estancia El Ombú exceeded our expectations. Our host for the day was so knowledgeable about the history of the region and helped take care of every detail and introduce us to local shop so we could really feel immersed. The group at the ranch was small enough to feel intimate and like were taking part in a family dinner. (and the food was some of our favorite on the trip!)

Other highlights included the speakeasy bar tour - we never could have figured out how to get into such cool cocktail bars on our own! Also the dinner and tango show and Rojo Tango was magical and both of our bike excursions (around Buenos Aires and through Mendoza vineyards) were so much fun and a great way to feel a part of the land and the city.

Thank you for helping us discover Argentina and have a wonderful holiday. We can't wait to go back!

Hotel Review
Be Jardin Escondido by Coppola
Buenos Aires

This was one of the favorite hotels we have ever stayed at. It is absolutely charming and cozy - you really feel like you're visiting someone's gorgeous home in Palermo with your own private garden. The staff were some of the friendliest, most helpful and accommodating hosts we've ever had. Everyone spoke great English and were always willing to help us find great local spots, answer questions or just make us a needed afternoon cappuccino. I cannot say enough wonderful things about the staff. The breakfast was always delicious and generous, it was always such a wonderful way to start our day. I appreciated the flexibility of time and ability to dine in our room - it felt so luxurious! I would highly recommend this hotel to anyone and would love to stay here again. Thank you for an amazing stay.

Authenticity & Character
This hotel had so much character - it felt like you were staying in the luxury garden oasis of the Coppola family. Dreamy.
Location
Easy walking to all of the trendy shops and restaurants in Palermo. Great location.
Staff
Probably the friendliest and most helpful staff I have ever experienced at a hotel!
Cleanliness & Comfort
Activity Reviews
Speakeasy Cocktail Adventure in Buenos Aires
Speakeasy Cocktail Adventure in Buenos Aires
Buenos Aires

This was so much fun to have our own private guide and driver to get us access to some of the coolest and most exclusive speakeasys in Buenos Aires. We never would have been able to figure out how to access these spots without our guide, and learning about the cocktail history in the city was super fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Loved having a private driver - I felt like a star!
Gaucho Full Day Tour at El Ombú de Areco Ranch
Gaucho Full Day Tour at El Ombú de Areco Ranch
Buenos Aires

This trip exceeded my expectations. I expected it to be a large group and feel very "touristy", but it turned out to be a very intimate group for the tour of the town and we got behind the scenes access to local artisans and shops while learning about the region's history. The ranch was also a small enough group that you felt like you were celebrating with friends and family. The horses, food, music and dance were all very magical.

Quality of Experience
Food
Guides, Drivers and Staff
Our host in the town and the ranch was lovely. She was so knowledgeable and passionate about the area's history and made our day truly special.
Transport
Bike & Wines Lujan de Cuyo  Mendoza
Bike & Wines Lujan de Cuyo Mendoza
Mendoza

The bike paths around Mendoza are so easy to navigate and give you a unique perspective of the region. What a lovely way to spend the day. Also, the final stop for food and drinks felt very special - like were visiting someone's home.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tango Show & Dinner (Tango Rojo) + Private Transfers
Tango Show & Dinner (Tango Rojo) + Private Transfers
Buenos Aires

This was so cool. What a beautiful venue and talented artists. Being able to enjoy a meal and Malbec and have everything you need while enjoying the show was a very special experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver was so kind and excited that we were going to have this experience. Although it was so close we definitely could have walked from our hotel. :)
Urban Bike Tour Buenos Aires, Heart of the City - South Circuit
Urban Bike Tour Buenos Aires, Heart of the City - South Circuit
Buenos Aires

Our day of riding around Buenos Aires with Jackson was one of the highlights of our trip. We learned so much about the city and it's history while taking in beautiful parks and streets. The bike lanes were plentiful and we always felt safe and comfortable on our ride. We enjoyed Mate by a lake and fresh empanadas for lunch. It was a really magical way to see more of the city than you could easily cover on foot.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Oct 31, 2022

Hi Nycole,
Thank you so much for your kind words. It was always a pleasure to work with you in getting the trip to fruition. I am glad you got to see the football at River Plate, I hope ye won? Last time I was there they won 3- 1!
Hope to see you in the future.
Regards,
Jason.

Greece vacation in October
Greece | Oct 14 - Oct 22, 2022

Mary
Mary K.
Chester, PA | Reviewed on Oct 30, 2022
Here is my honest review of Greece and our experience with Kim Kim. I will 1000% use Kim Kim to book my next trip. Angela was fanatic. All of our drivers were on time to take us from one place to the next and all of our tours and ferry tickets were handled in advance which was extremely convenient. More about the drivers below. The weather was not great for us. Looking back we wish we went in September. There were no crowds which was amazing and we never waited for a restaurant and were... Read more

Here is my honest review of Greece and our experience with Kim Kim. I will 1000% use Kim Kim to book my next trip. Angela was fanatic. All of our drivers were on time to take us from one place to the next and all of our tours and ferry tickets were handled in advance which was extremely convenient. More about the drivers below.

The weather was not great for us. Looking back we wish we went in September. There were no crowds which was amazing and we never waited for a restaurant and were wondering the streets without bumping shoulders with other tourists however it was very windy and we needed coats. It certainly didn’t ruin our time but I think a month earlier would have been less crowded but warmer!

Here are the hotel reviews:
Melo- Athens
Marta was awesome. She worked at the reception desk at the hotel. It was in a great location however it’s kind of loud at night if you’re not able to sleep with a lot of noise. It didn’t bother us but worth noting. The room is an odd shape but it worked for the 2 days we were there. It was clean! The shower was cold at night so shower in the morning! Local breakfast was good especially Frogs!
The floor in the bathroom gets really wet when you shower and the tub takes awhile to fill just an fyi

Abasa- Santorini
Tiyana and the owner were so sweet. They provided recommendations for restaurants and kindly drove us into town 1 night and to a winery another day. The room was a really nice size and the water was always hot. Tiyana recommended a restaurant in town and made us reservations and the breakfast at the property was great . The only negatives for me were the location, it was a bit of a hike all uphill into Fira and there weren’t many sidewalks. We made it work because luckily we had some tours and things so we didn’t need a car. The other downside were the flies.

Liana in Naxos
The view was the best and we got free drinks that were really great upon arrival. The downside the room was musky the people were not as friendly the breakfast was terrible the jacuzzi wasn’t hot and overall was our least favorite even though it was right in the beach. We were only here for 2 days so it wasn’t a big deal for us. I think September this would be perfect time to go because you could’ve spent alot of time on the beach and not the room. Plus more places would have been open. The town of Naxos was really great though. We enjoyed visiting and it was quick bus ride into town.

Ivis 4 -Athens
Was our favorite. Sooo clean the food and drinks were both fantastic and the room was modern, functional and clean. The only negative for me was the bed wasn’t super comfy but I could look past that given the other bonuses. The hotel had a gym unlike other hotels. It was in great location was still a little loud but less than Melo. The bartenders and servers were all fantastic. The breakfast was the best!!

Overall the drivers were good and all were on time. I would give all but 2 of them a 10/10. Our first driver was a little lost in Athens so I had to navigate for him. It was a long travel day and he kept doing laps of the city which was getting a little frustrating. The other driver was after our catamaran cruise in santorini. He was flying on all the windy roads and changing music and I think he had 2 friends with him during the drive. Everyone else no complaints.

Restaurants / tours
In Athens we went to dopios which was amazing. The popcorn shrimp was fantastic.

We did the Greek mythology tour and our guide Magda was wonderful. She remembered all of our names and was so insightful on the history of the city and mythology.

Santorini we really liked all the coffee/ espresso we had. Do not get smoothies at the hungry donkey though and for dinner we liked kokkalo. The villages tour was great because we got to see a lot of the island. It was probably our least favorite of the 4 we did but we still enjoyed the sightseeing. The catamaran cruise at sunset was awesome but towards the end the water was choppy so if you get seasick just know it’s a long tour but worth it if you don’t mind being on the water!

Naxos was the cutest. I high recommend the taste of Naxos tour. We learned alot of about the island and were able to taste local cheeses, liquor and foods. Our guide George was also wonderful. 10/10 experience.

Thank you to the Kim Kim team for all your help! I would recommend working with Angela to anyone looking to go to Greece! Looking forward to planning our next trip with Kim Kim soon.

Hotel Reviews
MELO Athens
Athens

Great location. Clean. A little loud at night. Great staff.

Authenticity & Character
Clean room. Kinda quirky
Location
Right in the action, close to the city square
Staff
Awesome!
Cleanliness & Comfort
Very clean.
Abasa Suites
Santorini

The room was great and spacious.

Authenticity & Character
Location
It was a walk into town(all uphill!) and limited sidewalks. We made it work but we warned.
Staff
The team and Abasa is amazing.
Cleanliness & Comfort
It was clean but there were flies everywhere which was weird. The rooms were comfortable.
Liana Beach Hotel & Spa
Naxos

The hotel was in a great location. The rooms have a really musky smell, the staff was meh, and breakfast wasn’t good.

Authenticity & Character
Location
Beautiful views of the beach
Staff
They were fine nothing special
Cleanliness & Comfort
Smelled weird and found a toenail on the floor when we arrived.
Ivis 4 Boutique Hotel
Athens

Best hotel we stayed in. Very cool vibes the rooms were functional, water was always hot and the location was great! The drinks at the bar were fantastic and so was the breakfast.

Authenticity & Character
Cute and trendy vibes
Location
Great spot!
Staff
Everyone was so nice!
Cleanliness & Comfort
Very clean
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Everything was great minus the weather for us!

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Traditional Villages tour
Santorini Traditional Villages tour
Greece
Quality of Experience
It was cool but probably our least favorite of the 4 tours we did.
Guides, Drivers and Staff
Transport
Catamaran Sunset Cruise
Catamaran Sunset Cruise
Santorini

Loved this but it was a bit long for some who experience sea sickness.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mentioned in previous post the driver on the way back was driving very crazy!!!
Naxos Old Town Flavors
Naxos Old Town Flavors
Greece

This was our favorite tour. George did a fantastic job!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 01, 2022
Hi Mary! I am so happy that you had a nice time here in Greece with us and I am extremely happy that I was able to assist you with everything. I truly appreciate your feedback and always take every feedback seriously. I will contact the transfer offices and let them know about your complaints about the drivers. This is definetely not common but it is good to know any issues that occure so we can handle them and make sure they won't occur again in the future so thank you for pointing these... Read more

Hi Mary!

I am so happy that you had a nice time here in Greece with us and I am extremely happy that I was able to assist you with everything.

I truly appreciate your feedback and always take every feedback seriously. I will contact the transfer offices and let them know about your complaints about the drivers. This is definetely not common but it is good to know any issues that occure so we can handle them and make sure they won't occur again in the future so thank you for pointing these out. :)

As for the weather you were kind of unlucky! The past week was extremely sunny, less windy and with temperatures up to 28 degrees Celsius!

I would love to asssist you with planning your next vacation in Greece in the future and show you some other great islands and hidden gems of my country. :)

Until then, take care and safe travels!

My very best,
Angela

Different kimkim epxerience from Iceland but still good overall
Scotland | Oct 22 - Oct 29, 2022

J
John B.
Canada | Reviewed on Oct 30, 2022
Great trip overall. Every day something new.
The good:
Edinburgh hotel
Stirling castle
Scotch tasting tours in general
Kings hotel in Glencoe was stunning
Restaurant in Portree for tasting menu was phenomenal. 40 min drive but worth it.
Guide at Bannockburn was amazing. Super knowledgeable and a good sport.
Portree northern loop drive and hikes fantastic. One of the main hikes was closed though which was disappointing
Hike near the hotel with a hiking guide was terrific and guide was...
Read more

Great trip overall. Every day something new.
The good:
Edinburgh hotel
Stirling castle
Scotch tasting tours in general
Kings hotel in Glencoe was stunning
Restaurant in Portree for tasting menu was phenomenal. 40 min drive but worth it.
Guide at Bannockburn was amazing. Super knowledgeable and a good sport.
Portree northern loop drive and hikes fantastic. One of the main hikes was closed though which was disappointing
Hike near the hotel with a hiking guide was terrific and guide was very good

The disappointing
Edinburgh guide was not from Edinburgh, had only lived there two years and was 15 minutes late.
Would have preferred a more well know whiskey set of tours. Ones we went to were either brand new or not single malt focused.
Staff at hotel in xxx didn't have our dinner paid for and didn't apologize or make up for it when our trip planner proved them wrong
Hotel in Portee was two star at best. Cold, small, run down.

Hotel Reviews
Eden Locke
Edinburgh

Good location. Tiny rooms. Great staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Atholl Palace Hotel
Pitlochry

It's run down and staff are not local

Authenticity & Character
Location
Staff
Not friendly.
Cleanliness & Comfort
Hotel is running down. Probably very nice 20 years ago. Feels like it's run from far away with eastern European staff
Rosedale Hotel
Portree County

Run down. Small. Cold. No heat at night...needed a plug in heater. No closet. Very hard to find a parking spot.

Authenticity & Character
Kind of a dump
Location
On Harbour but limited parking was an issue
Staff
Bar and kitchen staff very friendly. Less so front deck.
Cleanliness & Comfort
Too small to be a hotel room.
Kings House Way Inn
Glencoe

Amazing location and building and views and staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moxy Hotel Edinburgh Airport
Newbridge

Only stayed there for location to airport

Authenticity & Character
Trying way too hard to be cool.
Location
Staff
Waited for 7 minutes before anybody came to front deck to check us in
Cleanliness & Comfort
Beds hard a rocks and for some reason the pillows are so big that both our necks hurt the next day
Activity Reviews
Private Walking Tour of Edinburgh with a Top Local Guide
Private Walking Tour of Edinburgh with a Top Local Guide
Edinburgh

She showed up late. Not from Edinburgh so it was authentic

Guides, Drivers and Staff
Exceptional Visit and Tasting at Blair Athol Distillery
Exceptional Visit and Tasting at Blair Athol Distillery
Pitlochry

Good tour although it's mostly there to produce a blend and not enough variety of single malt. Nor do they sell in duty free so we couldn't but anything.

Quality of Experience
Guides, Drivers and Staff
Transport
Isle of Skye Whisky immersion at Torabhaig
Isle of Skye Whisky immersion at Torabhaig
Scotland

Stunning location and buildings but they are new so not sure why we even were there. Only one wiskey to try in the "tasting". Also doesn't sell in duty free

Quality of Experience
Too new. Only one to taste
Guides, Drivers and Staff
Transport
Phd level guided tour of Bannockburn
Phd level guided tour of Bannockburn
Stirling

Get Dr David if you can A PHD in archeology and super knowledgeable about Bannockburn 3 hours tour. Lots of walking. It was great.

Quality of Experience
Guides, Drivers and Staff
Transport
The Kitchen Table at The Three Chimneys
The Kitchen Table at The Three Chimneys
Scotland

Awesome food. Chef tablets way to go. Book well well in advance

Quality of Experience
Guides, Drivers and Staff
Transport
Middle of nowhere and 40 minutes drive so someone has to be designated driver in the dark and rainy drive home
Private Guided Walk in Glencoe
Private Guided Walk in Glencoe
Scotland

Great guide. Good hike mostly uphill but perfect if in shape but still not a hiker.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Nov 04, 2022
Hi John I am really happy to read that you and your three travel companions had a great trip overall to Scotland! I must say I enjoyed reading your news by SMS during the trip too. I fondly remember the Zoom we had pre-trip too, and I am happy that you enjoyed yourselves. I am also very happy to hear that you loved our speciality guides at Bannockburn and Glencoe! The Trotternish Peninsula drive is amazing and I am happy that you took our advice and did that loop. What a shame that a hike... Read more

Hi John

I am really happy to read that you and your three travel companions had a great trip overall to Scotland! I must say I enjoyed reading your news by SMS during the trip too. I fondly remember the Zoom we had pre-trip too, and I am happy that you enjoyed yourselves. I am also very happy to hear that you loved our speciality guides at Bannockburn and Glencoe! The Trotternish Peninsula drive is amazing and I am happy that you took our advice and did that loop. What a shame that a hike was closed in late October! The Three Chimneys Restaurant is one of the top places to dine in the UK and I am really happy that you loved the Kitchen Tasting experience. I am sure you forged strong memories with your friends there. The question of transport was raised with you beforehand, and you did not take it up – yes, instead a local driver could be used for 60£ each way.

I am sorry to hear that the Edinburgh guide was late, they explained to me it was because of an event in Edinburgh that they could not navigate through quickly. I am sorry about that. We have noted what you said and will certainly not use them again.

Sorry to hear that the hotel in Pitlochry did not immediately honour our payment about dinner. It is perhaps an indication of a broken line of communication between Kitchen to Reception to Finance.

When it comes to the hotel in Portree, well we have chosen this in the past on occasion because of the views and the location. It is certainly not as high-end as the wonderful Cuillin Hills hotel around the corner, but the budget did not allow this. We will certainly never send anyone here in the somewhat chilly month of October! Thank you for letting us know.

Thank you for your time and choosing us. Thank you for this detailed feedback too!
Stephen

Great trip to Bolivia and Chile..
Bolivia | Oct 12 - Oct 23, 2022

C
Christopher T.
United Kingdom | Reviewed on Oct 30, 2022

Great trip to Bolivia and Chile. We were well looked after and the local guides were very knowledgable. All in all a good job organised by Kimkim

Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Oct 31, 2022

Hola Christopher,

Thank you for your review, we are so glad that you had a good time with us. I hope you'll back to visit us soon, Bolivia has amazing landscapes to explore. :)

Morocco... an African country that is moving to great heights but at the same time, keeping its heritage alive.
Morocco | Oct 12 - Oct 27, 2022

Dirk
Dirk K.
South Africa | Reviewed on Oct 29, 2022
The goal for our 16-day trip to Morocco was to see the country but at the same time, to have a relaxing holiday and Sharon and Sallam, our tour manager, were instrumental in making this happen!
We never felt rushed. We could enjoy a morning lie-in, we could take extra time at certain sites and Sallam made sure to drive us safely and keep to the speed limit to our next stop.
We were amazed at the good quality roads all over the country but especially in Rabat and Casablanca. We were blown... Read more

The goal for our 16-day trip to Morocco was to see the country but at the same time, to have a relaxing holiday and Sharon and Sallam, our tour manager, were instrumental in making this happen!
We never felt rushed. We could enjoy a morning lie-in, we could take extra time at certain sites and Sallam made sure to drive us safely and keep to the speed limit to our next stop.

We were amazed at the good quality roads all over the country but especially in Rabat and Casablanca. We were blown away by the internet connectivity, even in the remotest villages and deep canyons.
Our accommodation was in all instances very good and above our expectations. Here I must mention that our best stay was at Chez Ichou in Boumalne Dades. The food was exceptional and the service, was by far, the best in all Morocco.

Our Top 3 memories from this trip were:
1. The hike at Akchour Park in Chefchaouen, where we drank mint tea next to the cascading waterfalls.
2. The desert camel trek in Merzouga.
3. The cooking class in Essaouira at Khadija’s Kuzina.

Hotel Reviews
Chez Ichou
Dades Gorge

The food was exceptional and the service, was by far, the best in all Morocco.

Authenticity & Character
Charming little boutique hotel in a beautiful part of Morocco.
Location
Beautifully located next to a stream where the sounds of running water were the first thing that you heard in the morning.
Staff
The staff were, by far, the best trained, that we encountered in our entire stay in Morocco and the food was exceptional.
Cleanliness & Comfort
Spacious bedroom and bathroom with a lovely balcony overlooking the river. Our laundry was washed and ironed and returned to us, timeously.
Merzouga Dunes Camps
Merzouga

Disappointing....

Authenticity & Character
Better general management of the accommodation as well as the food.
Location
We were very disappointed with the quad bikes and vehicles that drove at speed close to the camp and close to the camels while trekking in and out of camp.
Staff
A bit chaotic! We were so relieved when our tour manager, Sallam, arrived to check if we were ok.
Cleanliness & Comfort
The pipe to the basin tap was leaking badly and there was water all over the floor
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Oct 31, 2022
Hi Dirk, We are so happy that you enjoyed your 16 days in Morocco traveling with Sallam! We are glad that, generally, the trip met your expectations and we are particularly happy to read your rave reviews of Chez Ichou in Boumalne Dades. That is one of our favorite places and we are always happy to read that others enjoyed it there, too. We are also glad that you enjoyed your hike in Akchour, your cooking class in Essaouira, and the camel trek in the desert. We also appreciate the feedback... Read more

Hi Dirk,

We are so happy that you enjoyed your 16 days in Morocco traveling with Sallam! We are glad that, generally, the trip met your expectations and we are particularly happy to read your rave reviews of Chez Ichou in Boumalne Dades. That is one of our favorite places and we are always happy to read that others enjoyed it there, too. We are also glad that you enjoyed your hike in Akchour, your cooking class in Essaouira, and the camel trek in the desert. We also appreciate the feedback regarding the SUVs and quads that you encountered there - we know that this can be a problem during the busy times of year and we did pass on your feedback to the management team of the camp (even though the vehicles of note were not from that particular camp). With that exception, though, we are happy that Morocco exceeded your expectations in many ways and that your journey was relaxed and pleasant.

So, thanks again. Take care and keep in touch!
Sharon, Sallam, and the rest of the Morocco Immersion family

This was an amazing once in a lifetime experi...
Egypt | Oct 1 - Oct 10, 2022

M
Michael S.
The Woodlands, TX | Reviewed on Oct 29, 2022

This was an amazing once in a lifetime experience. Perfect mix of relaxation, thrills and learning new things. There were some issues along the way but this is Africa (I lived there 10 years so I know) and the team handled it great. The tour guides (Hesham and Muhammed) were simply amazing. Funny, knowledgeable, and friendly. Couldn’t have asked for more. The night in the desert was absolutely amazing. I would recommend this outfit to anyone. We returned home and talk about things that happened on this trip often. Very reasonable pricing for what you get.

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Nov 14, 2022

Dear Michael,

I sincerely thank you for your feedback that is priceless gift to me in particular and Kim Kim's team in general.
I am truly glad to know that you were satisfied with our travel arrangements and had great time in Egypt.
And I hope to welcome you back in the near future on a new adventure, there are still many things to visit, see and do in Egypt.

Thank you so much once again for traveling with Kim Kim.

Ibrahim

Highly recommend! Fantastic Experience!
Iceland | Oct 7 - Oct 17, 2022

Erica
Erica B.
Waukesha, WI | Reviewed on Oct 29, 2022
I can't say enough about using kimkim for our Iceland trip! After reading reviews, we decided to explore the service. Preeti asked us a series of questions to gauge the experience and price point we were looking for, then she sent us a starting-point trip. From there, we were able to tweak and customize every aspect of this "bucket list" trip. She helped us navigate the covid cancellation of 2020. She helped us navigate the cancer cancellation of 2021. Through all this time, we always... Read more

I can't say enough about using kimkim for our Iceland trip! After reading reviews, we decided to explore the service. Preeti asked us a series of questions to gauge the experience and price point we were looking for, then she sent us a starting-point trip. From there, we were able to tweak and customize every aspect of this "bucket list" trip. She helped us navigate the covid cancellation of 2020. She helped us navigate the cancer cancellation of 2021. Through all this time, we always felt supported and actually cared for. This year we finally got to see the planning through! During our trip we had some weather issues that affected our bookings - Preeti and her team were there for us. They rearranged our hotel accommodations and our trip bookings for us and made the whole process so easy and effortless on our part. And for the bookings that couldn't be rescheduled, we had a refund within days. I've never had this level of service or support from any other travel agency. I already have, and will continue to talk about our experience with Preeti, and kimkim. We will absolutely recommend, and will plan our next trip with kimkim!

Hotel Review
Hotel Rangá
Hella

I had hand-picked this hotel to be part of our Iceland experience, and it did not disappoint! The check-in experience was friendly and efficient. The hotel was comfortable and offered features that really enhanced our stay - like the game room, the multiple HOT hot tubs, and the Aurora wake-up call! Not only did we sign up for it, but we got the call and saw the lights for the first time in Iceland! We were also able to enjoy the observatory. Our dinner was splendid, and the first time we had been able to order reindeer. And the breakfast buffet included MIMOSAS as well as a hot entree in addition to the standard buffet. Our stay had everything we were hoping for. My only regret is that we couldn't stay longer. I highly recommend Hotel Ranga'!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jokulsarlon glacier lagoon Zodiac boat tour
Jokulsarlon glacier lagoon Zodiac boat tour
Iceland

This was my favorite tour on our Iceland trip! We got up close with an iceberg breaking up, and with seals! You know when your guide gets their phone out to start capturing a moment, you're witnessing something special! Also loved that it was only about an hour long, so it didn't take up a big chunk of precious time. There were food trucks onsite for lunch too! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Julian was funny and really knowledgeable of the area and the history
Transport
Blue Lagoon
Iceland

So glad we made this our first stop from the airport! I was worried that we might be too tired to enjoy it, but the excitement and adrenaline keep that from happening. This was the perfect start before hitting the road. Relaxing, warm and comfortable, fun! Love that there are fresh cold drinking spouts (we call them bubblers here) to stay hydrated. I would absolutely do it this way again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Preeti Bhide

Everything we hoped and more!
France | Oct 17 - Oct 25, 2022

Lauren
Lauren P.
Dedham, MA | Reviewed on Oct 29, 2022
Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating. Read more

Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating.

Hotel Review
Terrass Hotel
Paris

The hotel was very cute and in a nice location.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Oct 31, 2022

I am so glad that you and your husband had a great time in France, especially since it was such a special celebration. I hope the photo session went well and that you have wonderful souvenirs of this trip thank to them.

Nepal trip (11 days)
Nepal | Oct 10 - Oct 21, 2022

V
Vinitha S.
Austin, TX | Reviewed on Oct 29, 2022
Raj planned a 11 day trip to Nepal for us. During the planning stages he provided quick and very detailed responses to our questions and also made himself available for a couple of video chats. He has a great team of local guides. Our trekking guide Rabin was exceptional. After we landed in Nepal the itinerary had to be modified a bit but Raj and team took care of it and everything went well without a hitch. His team was very easy to reach during the trip - we always got a response in a... Read more

Raj planned a 11 day trip to Nepal for us. During the planning stages he provided quick and very detailed responses to our questions and also made himself available for a couple of video chats. He has a great team of local guides. Our trekking guide Rabin was exceptional. After we landed in Nepal the itinerary had to be modified a bit but Raj and team took care of it and everything went well without a hitch. His team was very easy to reach during the trip - we always got a response in a timely manner.

Looking forward to a return visit!!!

Hotel Reviews
Hotel Ambassador
Kathmandu

Well located, great people, great restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Temple Tree Resort & Spa
Pokhara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Buddha Maya Garden
Lumbini
Authenticity & Character
Lovely facility - like a huge old bungalow. Could use a bit of updating but definitely recommend.
Location
Staff
Very helpful staff
Cleanliness & Comfort
Activity Reviews
Sunset Walk at Soyambhu
Sunset Walk at Soyambhu
Kathmandu

Could have used more time here - did not last 3 hours.

Transport
Kathmandu Heritage Tour
Kathmandu Heritage Tour
Kathmandu

The tour was done in about 4 hours, even after we added Patan Durbar square which presumably was not in the plan. Felt rushed. So many things to take in. Could have definitely used more time.

Traditional Welcome Dinner
Traditional Welcome Dinner
Kathmandu

Lovely dinner in a lovely place. Enjoyed chatting with Bipin and Rabin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to Trailhead & Trek to Ghandruk
Drive to Trailhead & Trek to Ghandruk
Pokhara

We changed our trek. But the whole experience was just amazing. Can’t say enough about Rabin - super nice guy and extremely knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Oct 30, 2022

Vinitha, it was an absolute pleasure to design this trip for you, and go through the process - chatting withing KimKim - getting into a whatsapp video chat to learn about interests deeper, and then design the trip and eventually execute it. As you said, some changes were required last minute, but was not something unmanageable..

Rabin is an exceptional guide, and we totally recognise it - no wonder he has been with us for the longest time. we are sure to transfer this feedback to him.

Namaste

Working with Mohamed and Said through kimkim ...
Morocco | Oct 17 - Oct 27, 2022

L
Lisa K.
Canada | Reviewed on Oct 28, 2022
Working with Mohamed and Said through kimkim to plan our trip to Morocco was seamless. They answered our (many) questions promptly and went out of their way to accommodate all of our itinerary changes and special requests - both before we left and once we landed. We travelled to Morocco for 12 days and covered a lot of ground! The highlights were definitely seeing the sand dunes in Merzouga as well as the beautiful cities of Chefchaouen, Fez, and Marrakesh. At each of our locations,... Read more

Working with Mohamed and Said through kimkim to plan our trip to Morocco was seamless. They answered our (many) questions promptly and went out of their way to accommodate all of our itinerary changes and special requests - both before we left and once we landed.

We travelled to Morocco for 12 days and covered a lot of ground! The highlights were definitely seeing the sand dunes in Merzouga as well as the beautiful cities of Chefchaouen, Fez, and Marrakesh. At each of our locations, Mohamed and Said arranged for us to stay in spectacular riads, specifically in Chefchaouen and Skoura and the amazing Hotel de Arabe in Marrakech whose hamam was beyond!

Most importantly, our trip would not have been the same if not for our AMAZING driver Ilyace. Throughout our 12 days together he was an absolute pleasure; quite apart from being the world’s smoothest driver he is kind, engaging, informative, has a huge heart and a great sense of humour.
He shared a lot of interesting information about the country, answered our countless questions about all things Morocco and was incredibly accommodating and flexible when we wanted to make impromptu stops, spend more or less time at different places.

Thank you Ilyace, Said and Med for all you did to make this such a great trip!!!

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

Front desk staff was pleasant, the room was clean and bed comfortable but this hotel, that aspires to look modern - is dark and dim. Rooms are spacious but plumbing was poor (sink barely drained) and tbh, in 2022 no hotel room should have carpeted floors. When we arrived in the early evening (after a long day of driving) we were told that we could get something to eat on the rooftop patio. This turned out to be essentially a smokers lounge with a pool - positioned in the middle of the patio - empty of water. Location is central. Hotel lobby and rooms were heavily scented.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

This Riad and its grounds were incredibly beautiful. Unlike many other accommodations in the city it is located up on the hill with unreal views of Chefchaouen. No need to go for a hike elsewhere to see the sunset or sunrise! So, if mobility is an issue this is not the place to stay. There are about 150 stairs up to the Riad - but the view is well worth it. Rooms are sumptuously decorated and large and have amazing balconies that look out to the city. Restaurant was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

The grounds of this hotel, are like like something out of a magazine. Every imaginable kind of fruit tree grows around a lovely, oversized, pool in the center of the massive garden. Rooms are comfortable, clean and have lovely touches but a little tired. As we only stayed overnight (arriving late in the evening and leaving early in the morning) we were only sorry that we did not have a chance to stay longer, to spend time in the gardens and make use of the Riad’s lovely hamam and pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful setting and incredible hospitality by our hosts at Tziri. In the evening we sat around the campfire with our host and had wonderful conversations with him about Berber culture, history and traditions. Breakfast and dinners were delicious and the “glamping” accommodations were lovely. Views of the desert were fantastic - scenery was beyond.

Authenticity & Character
Our host was phenomenal.
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

This was by far my favorite hotel on our trip. The maison is spectacular. Service is top notch and comparable with any five star hotel anywhere. Despite its size, hotel has a very personal, warm approach, and excellent staff who go out of their way for hotel guests. Facilities are beyond beautiful and the breakfast - served in a gorgeous courtyard - was fantastic. Rooms are large and bed was the most comfortable one of our trip (ditto the uber-cushy slippers and robes). I waited until we got to this hotel for my hammam and it was well worth the wait. The hammam is gorgeous, and the treatment heavenly. Yes, I’m gushing, but this hotel is gush-worthy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira

We LOVED this Riad. While we stayed at several beautiful places on our trip, Samina, Greggy and the rest of the staff at Riad Chbanate were beyond wonderful. Personable and kind, they made us feel incredibly welcome - just like family. For breakfast, there is no menu, just the hosts, asking what you would like to eat and accommodating any and all requests and restrictions. Homemade breakfasts made in the kitchen (open for all to see on the main floor - just like home - what could be better?!) To boot, staff made excellent resto suggestions and very generously invited our two adult sons to join us for breakfast ( who were staying at a nearby hostel)! Rooms are spacious, immaculate, beautifully decorated and have fantastic bathrooms with huge tubs and showers. A very special place - and definitely our favourite Riad of the vacation.

Authenticity & Character
Location
Staff
Staff were AMAZING! Samina, thank you again for your kindness.
Cleanliness & Comfort
Riad El Yacout
Fès

Average Riad - quite outdated and worn. Staff were fine - not overly friendly. Rooms are spacious, food was average.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

The Roman ruins were worth and quick stop. While our time in Meknes was short (as it seems most of the city is “under construction” til 2023) we did see the impressive Mausoleum of Moulay Ismail.

Quality of Experience
Guides, Drivers and Staff
Transport
As stated, previously, our driver was consistently fantastic
Transfer to Skoura via Rissani, Todra Gorge, and the Rose Valley
Transfer to Skoura via Rissani, Todra Gorge, and the Rose Valley
Morocco

Once again, our driver was fantastic and made a long day of driving interesting and entertaining. Ultimately this day’s itinerary was packed and way too full. Ultimately we decided to not go the Rose Valley as this would have taken us far out of our way and caused us an even longer day in the car.

Quality of Experience
Guides, Drivers and Staff
Ilyace was fantastic.
Transport
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

Fantastic experience. Staff were kind and sensitive and an excellent hamam experience. Setting is phenomenal - spectacular.

Quality of Experience
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Trip of the Médina was excellent. Our guide was very nice and a great source of information.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver Ilyace was fantastic throughout our trip.
Transfer to Erg Chebbi desert via the Middle Atlas Mountains
Transfer to Erg Chebbi desert via the Middle Atlas Mountains
Morocco

This was a very long trip and our driver Ilyace was Phenomenal throughout. Not only was he very knowledgeable about the landscape and history but he regularly pointed out interesting facts about the local people, the landscapes, traditions and locations which made a long day quite wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Ilyace was Wonderful
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Marrakesh is an amazing city but our guide, Hannan, was not. While she was nice, Hanan lacked enthusiasm and was not engaging. Having her as a guide did not add much value to our day of touring. Disappointing.

Quality of Experience
See above.
Guides, Drivers and Staff
See above.
Jewish Heritage Tour of Fez
Jewish Heritage Tour of Fez
Morocco

While our guide was quite knowledgeable about Fes and the Médina, his knowledge of Jewish history was very basic information which we could have read about independently.

Quality of Experience
Guides, Drivers and Staff
Guides should be assigned that have specialized knowledge of Jewish history and Jewish terminology.
Transport
Throughout our trip, our driver Ilyace was fantastic
Guided Tour of Majorelle Garden
Guided Tour of Majorelle Garden
Marrakesh

Line ups for tickets are long and tourists should go early. Know that you can get tickets to enter the gardens both at the gardens and at the YSL museum entrance.

Quality of Experience
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

It would have been nice if our guide, Hanan, had asked us for feedback about the food we had eaten since we had arrived, and/or what we were interested in eating, or trying. Essentially, they were a set number of stops in the Medina which she had planned in advance, and much of the food we had during the “tour” we had already eaten during our time in Morocco. There was only one “stop” (of five) that was a unique and tasty experience. One example: our guide stopped at a bakery and selected a number of cookies for us to eat. When I saw what she was doing, I went into the bakery, and asked about some of the items, but at no point did she ask me for input or if I thought there was anything we wanted to try. Similarly, she was aware that we had drank fresh juices earlier in the trip but still ended the tour with a trip to the juice counters - as this was something she had decided in advance we were going to do. It felt very routine and impersonal.

Quality of Experience
Food
See above.
Guides, Drivers and Staff
The guide lacked enthusiasm and most importantly should have asked for input.
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

This was a long day of driving - and while scenic, much longer than the 4.5 hours described. Ultimately, we decided to divert from the scenic coastal route and take the highway to Casablanca to save additional hours of driving. Also, it would have been helpful for Said or Mohamed to have planned a place for us to stop for lunch as Options were very limited in this regard and ended up consuming yet more time. Despite it all, our driver was fantastic throughout.

Quality of Experience
Mohamed and Said should have scopes out a location for lunch in advance as this was very challenging.
Guides, Drivers and Staff
Transport
As mentioned throughout these reviews, we loved our driver. This was an incredibly long and stressful day of traveling - and throughout the journey Ilyace was always “on his game” and highly professional.
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou
Morocco

While the Roman ruins are worth a quick stop, it was the visit to ait benhaddou which was excellent. Inside the kasbah is an excellent museum which should not be missed. This was not outlined in our travel itinerary, and we discovered it on our own.

Quality of Experience
See above.
Guides, Drivers and Staff
As stated, previously, our driver was consistently fantastic
Transport
See above
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Kk
Guides, Drivers and Staff
Transport
As stated, previously, our driver was consistently fantastic
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 30, 2022

Hi Lisa,

Thanks for your great 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and we made your journey unique and memorable. Receiving such positive reviews makes our day and pushes us forward to keep providing our guests with top-notch services. I will pass on your awesome feedback to our team and your driver Ilyace in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Mohamed

Jesus was good. We didn't actually have any i...
Peru | Oct 16 - Oct 25, 2022

Lissa & Roy
Lissa & Roy J.
Maryville, TN | Reviewed on Oct 28, 2022

Jesus was good. We didn't actually have any interaction with him other than meeting him at the very end of the trip. Daniel was our rockstar. He hosted the brunt of the trip and was incredible. Knowledgable and kind.

Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Oct 29, 2022

Dear Lissa and Roy, thanks so much for your kind comments. Our team did their best to provide a lifetime experience for you. Thanks for trusting us! Hope to see you again in the future.
Greetings from Kim Kim and Peruvian Soul team

Thank you so much for making the trip a wonde...
Costa Rica | Oct 10 - Oct 20, 2022

Conrad
Conrad M.
Westbrook, ME | Reviewed on Oct 28, 2022

Thank you so much for making the trip a wonderful adventure!
Everything was simple and easy thanks to the efforts of Brittany and the KimKim team to arrange all the travel details and transport.

Thanks !!

Local specialist:

Our driver Wasef was wonderful. He was very ...
Jordan | Oct 10 - Oct 21, 2022

Dorothy
Dorothy M.
Canada | Reviewed on Oct 28, 2022
Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure. Read more

Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure.

Hotel Review
The House Boutique Hotel
Amman

Comfortable rooms, excellent dining and lots of shops in the area you can walk to including a grocery store.

Location
The convinces
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 29, 2022

Thank you Dorothy for your kind words.
your notes are surely recorded and considered - thank you for that .
Hope to see you again in Jordan .
Have a great happy days.
Sam

Iceland did not disappoint and Kimkim as well...
Iceland | Oct 16 - Oct 23, 2022

Kim
Kim G.
Trinidad and Tobago | Reviewed on Oct 27, 2022
Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The... Read more

Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The tour guides on the ground were knowledgeable and able to add much local colour and info about Iceland over and above the bare facts. Felag was the most notable of the guides but all were good and spoke excellent English. If anything could be improved the choice of hotel in the city centre could be revisited - the Holt is centrally located when its possible to walk around to sights and activities, the breakfast was AWESOME and the front desk staff, the breakfast staff and bartender were EXCELLENT, but the rooms are somewhat shabby with barely single beds with thin mattresses, and thin walls (so we could hear a heated, scary, quarrel next door during one night). Also drop offs to the Holt involved a 5 -10 minute walk which felt safe but we often got lost in the cold while seeking out a meal along the way. Communications with the tour agency while in Iceland could also be improved if an Iceland sim is included in the package with a small amount of data or some communication through the hotels - even though wifi is available on the buses and in the hotels, we didnt receive news of a cancellation until it was too late and wasted taxi fare and nearly half day of our first day (and i could have gone to the Settlement Museum in that time - sniff).
Overall I would definitely recommend Kimkim as a travel agency with the expertise to craft a totally enjoyable vacation adventure, to suit a wide range of interests.

Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

A really Thrilling experience, even if one does not handle the sea well. The tour company Elding, was very thorough about the safety considerations and on checking in they offered motion sickness pill to any who felt they would need it. The crew gave information on the population of mammals that they observe and study, and we were fortunate to see two groups of white billed dolphins, 3 humpback and a minke whale during the hour trip. The weather was fine so no rain coats were needed and there were life jackets on board for any emergency. It was exciting and the ride was smooth. My only reservation is that the initial booking was cancelled due to bad weather(understandably) but this was communicated to me after I arrived, which derailed my day plan and cost me extra taxi fare.

Quality of Experience
the ride was smooth and the staff knew where to search
Guides, Drivers and Staff
very knowledgeable and chatty staff. The sent photos afterwards but their photos were as crappy as mine
Transport
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

This was not my 1st experience of natural thermal baths, but the 1st in Iceland, and it was awesome. My sister and I became friendly with a few other visitors on the bus to Sky Lagoon and that added to the social aspect. We were fortunate to see the northern lights come up while we were luxuriating in the warm infinity pool, overlooking the sea - believe me, nothing tops that experience! The rest of the Pure spa experience- the cold bath, the body scrub, all were fabulous, to top off a totally memorable experience.

Quality of Experience
the location and service is unparalleled
Guides, Drivers and Staff
It's a self guided experience
Transport
Pick up and drop off at hotel would be much better. I had to walk to/ from bus stop ion the cold - it almost killed the buzz
Golden Circle day tour
Golden Circle day tour
Iceland

A very enjoyable and informative tour all round. The vistas in the rift area and the geothermal area were spectacular. The waterfalls, hot spring baths and horse ranch visits were also lovely. The guide Siggi Anton was really helpful and knowledgeable (5 Star). The only inconveniences were that drop off and pick up were some distance from the hotel in Reykjavik, which in cold weather was a bother, and that participants who smoked during stops, trailed the cigarette smoke scent into the small bus, making it uncomfortable for others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Two day/one night South Coast tour - Day 1
Two day/one night South Coast tour - Day 1
Iceland

The two day trip was wonderful and many unique sites were visited - Jukulsarlon and the Vatnajokul glacier being just 2 of them. Overall I would say that this tour was my favourite of three that i participated in. The guide was phenomenally knowledgeable and gave us just a tidbit about each site and about Icelandic history and life in general - he left us wanting more info on the folklore and growth of the nation. The overnight hotel was spartan but adequate and the meals were typically expensive, tasty and filling. I had not anticipated a 2km trek over uneven ground to and from the ice cave and it was not mentioned in the tour description - it should be - I would still have gone but people need to know. It seems that Iceland expects all its visitors to be at least a contender for the olympic games, if not the world games, to fully participate in the tour activities. Overall, a great experience. Being picked up and dropped off at a remote site in the cold was difficult, because, although the distance was not great, getting around in the dark, finding an open dinner spot that didn't require a reservation somewhere nearby and not getting lost in the maze of streets in the town centre was challenging.

Quality of Experience
Guides, Drivers and Staff
Transport
The wide knowledge of the guide, although he only teased us
Two day/one night Snaefellsnes & West Iceland tour
Two day/one night Snaefellsnes & West Iceland tour
Iceland

We got off on the wrong foot because the bus didnt arrive until 9:20 and I was already flustered as to whether I'd missed it in the half hour that i was waiting. Since i did not have an international sim, i contacted the tour operator using a borrowed phone- ugh. Anyway, Tomas (Thomas?) the guide was lovely and conducted the tour well. We visited some interesting sites - waterfalls, larva cave, seal coast, the glacier used as the Wall in Game of Thrones, and some less than amazing ones, among them a random lighthouse and a church. I felt that better information on why these were important or of interest could have allowed us to appreciate them more but as it was, some stops just seemed random and just a drive around with no purpose. We also spent an inordinate amount of time at Oddi - once the home of Snorri Sturluson, whose significance was not known to us and really the adulation of him was lost on us visitors without a prior backstory. It seemed like a waste of time, especially after finally being admitted to the church gift shop and finding that the exhibit on him was closed. Bummer. Tomas was engaging and as a point to improve, he could say why things or places or people are important to the Icelandic story. The accommodations in Borgarnes was fine- food was delicious. The prediction for northern lights was way low and we didnt see any. That should not be in the tour title.

Quality of Experience
Guides, Drivers and Staff
Transport
Rather than random facts, the reason why or the importance of the next stop should be stated so that participants can be c,ued in
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Oct 28, 2022

Thanks Kim for the wonderful review. I'm so glad that you had such a great trip. It was too bad that we didn't receive notification sooner from the tour operator about the cancellation, however, I am glad that we were able to re-book you so that you could experience this tour later in your trip. Thanks again.

A magical trip - thanks to Jessica!
Italy | Sep 6 - Sep 20, 2022

S
Sarah C.
South Saint Paul, MN | Reviewed on Oct 27, 2022
We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip. Read more

We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip.

Hotel Reviews
Solo Experience Hotel
Florence

Such a fun place with the most fantastic breakfast we've ever had! The staff was incredibly helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Villa Grazianella | UNA Esperienze
Montepulciano

This place was magical! The views and location were breathtaking and the staff was the best! Wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

The location couldn't have been better. We thoroughly enjoyed sitting on our balcony and looking up at the Acropolis. The rooftop restaurant was exquisite and the staff was the most helpful, friendliest I've ever met. They made us feel like old friends. LOVE LOVE LOVE.

Authenticity & Character
Location
Staff
Nadia and the rest of the staff were so friendly - and in a very authentic way! They made us feel so welcome and comfortable.
Cleanliness & Comfort
The room set up was unique, but a little funky/awkward from a user-friendly standpoint. But loved the balcony!
Hotel Athena Siena
Siena

Fabulous view! We looked out our window in the morning and saw a deer in the field. The rooftop restaurant was great, and the staff was super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 28, 2022

Dear Sarah, thank you for your time in writing this review and for your confidence as well.
Arrivederci :)

An amazing trip in Andalucia Spain!
Spain | Oct 16 - Oct 26, 2022

Ariana
Ariana T.
Peachtree City, GA | Reviewed on Oct 27, 2022
James did a great job creating a trip exactly to our specifications! All of the guides were so informative, professional and fun! Our hotels were gorgeous and we saw so many highlights of each area. All the stress of planing was handled by the team and it was wonderful! Thank you! Read more

James did a great job creating a trip exactly to our specifications! All of the guides were so informative, professional and fun! Our hotels were gorgeous and we saw so many highlights of each area. All the stress of planing was handled by the team and it was wonderful! Thank you!

Hotel Review
Hotel Casa 1800
Granada

This hotel was amazing!! It has so much personality and history. My number 1 recommendation! I also advise against driving to the hotel. Park your car at public parking and take a cab or walk to the hotel. You will find yourself on the tiniest alleyways. Save the stress and get a cab. This hotel had charm and a daily tea time that was so much fun to partake in!

Authenticity & Character
So cool to have a hotel with such history.
Location
It’s close to everything you want to see in Grenada!
Staff
The staff were so friendly and accommodating.
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 31, 2022

Hi there Ariana, Thanks very much for your comments and great news you loved it! It was a pleasure to plan it out with you too! All the best and I hope you'll be back sometime soon. Best wishes, James and the Tailormade Andalucia team

Tour of Italy and Small Coastal Towns
Italy | Oct 17 - Oct 26, 2022

Thomas
Thomas C.
| Reviewed on Oct 27, 2022
We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi,... Read more

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Nov 17, 2022

Ciao Thomas
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your family trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services such as the personal concierge.
Thank you again for having traveled with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

Alfonso was incredibly helpful to us as we we...
Spain | Oct 12 - Oct 24, 2022

E
Elizabeth M.
Ashland, MA | Reviewed on Oct 27, 2022
Alfonso was incredibly helpful to us as we went along. We’re an older couple who needed a little guidance from time to time and he was always available to give us answers. He was responsive to our pace as well as our interests. And he was so nice about requests that were impulsive on our part, nicely flexible. We learned he is also a wonderful guide for hiking and outdoor activities. He’s a great asset to your organization. Read more

Alfonso was incredibly helpful to us as we went along. We’re an older couple who needed a little guidance from time to time and he was always available to give us answers. He was responsive to our pace as well as our interests. And he was so nice about requests that were impulsive on our part, nicely flexible. We learned he is also a wonderful guide for hiking and outdoor activities. He’s a great asset to your organization.

Activity Reviews
Gastronomic club experience
Gastronomic club experience
San Sebastián

Great fun to explore the market and then prepare the meal. It was a great change of pace after all the educational activities.

Quality of Experience
Guides, Drivers and Staff
Punctuality, depth of knowledge
Transport
Punctuality
Premium winery  tasting  visit
Premium winery tasting visit
Laguardia

Fabulous food at the restaurant, amazing facility. It’s an interesting contrast to the usual winery setup

Quality of Experience
The whole visit
Guides, Drivers and Staff
Knowledge imparted
Transport
Didn’t apply
Sunset Sailing in Barcelona
Sunset Sailing in Barcelona
Barcelona

Lovely change of pace. A bit crowded

Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona

Fabulous building, but large tour group. Well handled considering the crowds. Loved learning some of the ideas behind the building. Most impressive!

Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

Guide seemed a bit low-key. We saw interesting historic relics, chanced upon a group doing human pyramids.

Private Prado Museum Visit with an Art Historian
Private Prado Museum Visit with an Art Historian
Madrid

Excellent guide —an architect and artist

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Oct 27, 2022

It was a pleasure having you among us. I wish both of you the very best.
Take care!

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