Kimkim Trip Reviews

4.8
Based on 15,897 ratings
Read 15,897 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Overall, I really enjoyed my visit to Indones...
Indonesia | Oct 10 - Oct 25, 2022

J
Jane T.
Kensington, NY | Reviewed on Nov 01, 2022
Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach. What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight... Read more

Overall, I really enjoyed my visit to Indonesia. Being a first time visitor, I thought I saw a good intersection of the country. My favorite places were the jungles of Sumatra, seeing the volcanoes around Mt. Bromo and just relaxing at the beach.

What I would improve is some of the sequencing. The first half of the trip was pretty aggressive, with early wake ups at 1-3AM to get a sunrise. With varying weather conditions, some of this was less than ideal. I also had some flight cancellations causing a lot of last minute running around. Marc was great at changing the schedule for the latter half of the trip to accomodate though.

In addition, some hotels although listed as 4 star, were definitely not as great. Definitely do your research if you're looking for better accommodations.

Hotel Reviews
Bangsring Breeze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ecolodge Bukit Lawang
Bukit Lawang

Great experience and food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FM7 Resort Hotel Jakarta
Tangerang, Banten

The hotel had a lot of guests that were knocking on people's doors late in the night. The food was sub-par with no real Indonesian food in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

Food at breakfast was great. The location was also great, however the hotel quality was lacking. The couches were stained and the bathroom had a lot of black grout.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plataran Bromo
Wonokitri

Loved this hotel. The overall space was beautiful. Service was incredible and it was easy to arrange services.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

I loved Mimpi. The rooms were really unique. The food was great and the location for snorkeling was also amazing.

The Sun of Granary
Gianyar – Bali

I had an ant infestation in this hotel and had to get things cleaned and my room moved. It was also off of Ubud center.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Joya Biu Biu Resort
Jimbaran

Overall great stay. The food was catered to more of a western audience though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to the Top of Mount Ijen Volcano
Hike to the Top of Mount Ijen Volcano
Indonesia

Got rained out although we hiked to the top. It was the right decision to turn around, but a bit of a shame.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Ubud
Transfer to Ubud
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jungle Exploration & Adventure Day - Meet the Orangutans
Jungle Exploration & Adventure Day - Meet the Orangutans
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Borobudur Temple
Visit Borobudur Temple
Yogyakarta

Couldn't go to the top. I wish we knew this ahead of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Prambanan Temple Complex
Visit Prambanan Temple Complex
Yogyakarta

Couldn't go to the top, I wish I knew this ahead of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Adventure at Mount Bromo
Sunrise Adventure at Mount Bromo
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2022

Dear Jane,

Thank you for your feedback; the first part of the trip could indeed be a bit strong due to the times and early mornings; I do hope it was worth the experience and glad that you could also rest at the end of the beachside.

Best,
Marc

VISIT CROATIA and Let Nikola Plan it
Croatia | Oct 22 - Oct 29, 2022

S
Sara R.
Haverhill, MA | Reviewed on Nov 01, 2022
Croatia is awesome and I would go back, my whole family would, tomorrow. The people, the history, the blue sea, the wine, the food, all of it made this the best trip we have ever taken. None of this would have been possible without Nikola. He was there for me every step of the way as we planned this, as we changed our minds about things, and every night made sure we were all set. I cannot sing his praises enough. Everything was perfect- the guides, the transportation, the hotels. Having a... Read more

Croatia is awesome and I would go back, my whole family would, tomorrow. The people, the history, the blue sea, the wine, the food, all of it made this the best trip we have ever taken. None of this would have been possible without Nikola. He was there for me every step of the way as we planned this, as we changed our minds about things, and every night made sure we were all set. I cannot sing his praises enough. Everything was perfect- the guides, the transportation, the hotels. Having a private lunch in the 350-year-old wine cellar in Hvar was the most amazing thing as was our guide for that day Ggor. All of the guides- Ivana, Ggor, Nikki, Marianna were perfect as were our drivers. I highly recommend using Nikola- can't say enough great things about him and this trip

Hotel Reviews
Heritage Hotel Santa Lucia
Split

Hotel is beautiful and the staff is great. We had two rooms that share a terrace that was perfect for our family. Will be back

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bellevue Dubrovnik
Dubrovnik

Beautiful hotel, great staff, awesome spa, breakfast. Wish it had a shuttle to the old city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Trip to Krka National Park & Šibenik
Private Day Trip to Krka National Park & Šibenik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Hvar Day Trip from Split
Hvar Day Trip from Split
Croatia

Visiting Ggor's wine cellar, the lunch, the small towns

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Nikki was great- very informative and it helped my son that she was involved in Game of Thrones filming

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Tour of Split
Private Walking Tour of Split
Croatia

So informative- Ivana was awesome

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić

Emanuela was incredibly responsive and answer...
Iceland | Oct 14 - Oct 21, 2022

Ian
Ian M.
Evans, GA | Reviewed on Nov 01, 2022

Emanuela was incredibly responsive and answered all my questions. There were some great recommendations that we checked out and found some of our own…definitely include the “Icelandic Phallological Museum” for places to see on Reykjavik 😁

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Nov 02, 2022

Hi Ian,
so happy to hear you had a wonderful time in Iceland and you enjoyed my recommendations.

All the best to both of you and come back soon!
Emanuela

Amazing trip in Vietnam
Vietnam | Oct 19 - Oct 31, 2022

C
Chaido S.
Greece | Reviewed on Nov 01, 2022
We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect! Read more

We had a blast on our trip in Vietnam. Camilla was very helpful with the overall planning and the local agency she linked us with in Vietnam was perfect!

Hotel Reviews
Hoang Ngan hotel
Ho Chi Minh City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kim An Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi goodmorning tour - Free  at your leisure in Hanoi
Hanoi goodmorning tour - Free at your leisure in Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Nov 07, 2022

Dear Chaido,

Many thanks for your booking with us and our team very happy to hear that you had a wonderfull trip. We hope you can comeback Vietnam soon and we can organise another trip for you.

Best regards,
Camellia

Bolivia and Chile…..We have left with fond memories……
Bolivia | Oct 12 - Oct 23, 2022

E
Elba T.
United Kingdom | Reviewed on Nov 01, 2022
The organisation of our trip was exceptional. Tomas met us on the first day to go over our itinerary which gave us peace of mind. All the drivers throughout our trip were on time and courteous. We highly recommend David Quecana. He met us in La Paz and remained with us for the trip to Lake Titicaca and the Island of the Sun. David was knowledgeable, attentive and went out of his way to ensure that we enjoyed our time in his lovely country. Our tour guide from Sucre to Uyuni multi tasked he... Read more

The organisation of our trip was exceptional. Tomas met us on the first day to go over our itinerary which gave us peace of mind. All the drivers throughout our trip were on time and courteous. We highly recommend David Quecana. He met us in La Paz and remained with us for the trip to Lake Titicaca and the Island of the Sun. David was knowledgeable, attentive and went out of his way to ensure that we enjoyed our time in his lovely country. Our tour guide from Sucre to Uyuni multi tasked he was our driver plus the guide. Wilfredo thank you for the information provided and safe driving. Ready to answer our questions and again very attentive. Finally to the highlight of our trip, Uyuni Salt Flats. Alvaro Oropeza was fantastic. He and his driver were amazing. Besides driving, the driver cooked and with help from Alvaro set up the lunch and the surprise bubbles and nibbles for the sunset. A wonderful experience. Alvaro thank you so much for making the time in Uyuni and the Eduardo Avaroa National reserve extra special and for helping us create fond memories. A big thank you also for helping us through customs crossing the border into Chile. Kimkim thank you. This is our second trip with you. Your attention to detail was excellent.

Activity Review
Explore the amazing Uyuni Salt Flats
Explore the amazing Uyuni Salt Flats
Bolivia

Please see main review.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Milenka Omireis
Milenka
Milenka Omireis
Local specialist in La Paz - Bolivia | Replied on Nov 02, 2022

Hola Elba,
In name of the team, we want to thank you very much for your words, this makes us feel more committed to keep doing our best and continue working on what we love. I hope ñatter in the future, you can visit us again :)

10 Day Vietnam Tour with Realistic Asia (booked thru KimKim)
Vietnam | Oct 21 - Oct 30, 2022

Amy
Amy L.
Quincy, MA | Reviewed on Oct 31, 2022
We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us.... Read more

We booked a 10 day tour with Realistic Asia thru KimKim. We are two travelers from the US and neither of us had been to Vietnam before. Long was our local specialist and after a little back and forth we landed on an itinerary that fit our travel needs perfectly. We wanted some guided tours but also plenty of free time to explore on our own. We wanted the comfort of knowing we had in-country transportation assistance, guides to ask questions of, and all the logistics planned for us. Everything worked out very smoothly, no hiccups!

Our local guides and drivers, Quyen in Hanoi and Tony in Hoi An, were excellent! They were so dependable, knowledgeable, and fun to spend time with. We would never have learned so much about the country had we not traveled around with the local guides.

Some highlights were the Ba Vi Eco Tour, our 2-day Ha Long Bay cruise, bike riding in Hoi An, and the Vespa city tour with Navi from Female Vespa City Tours in Ho Chi Minh City. We also enjoyed all of the street food and bia (beer) we sampled! A truly memorable trip.

I wasn't sure how booking thru KimKim would go. We are so happy with our experience with KimKim, Realistic Asia and the support from Long, and all the guides and people of Vietnam we met along the way.

Hotel Reviews
La Sinfonía del Rey Hotel & Spa
Hanoi

Great location near Hoàn Kiếm Lake. Easy to walk to many coffee shops and street food vendors. The rooftop bar at the hotel is also a great spot for a drink with a view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Era Cruises
Hai Ba Trung Dist., Hanoi

The cabins were very grand - we had a terrace double suite. The staff on board were incredibly kind and accommodating (despite some very difficult guests on board). The food was delicious, and views couldn't be beat!

Authenticity & Character
Location
Staff
We loved Lee (the cruise director) and some of the other more junior staff. They were eager to learn about what brought us to Vietnam and tell us a little bit about themselves and the area.
Cleanliness & Comfort
Le Pavillon Hoi An Luxury Resort & Spa

The hotel was very nice, I just wish it was slightly closer to downtown. There were not many other guests staying when we were, so it seemed like we had the place to ourselves!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cochin Zen Hotel

Very good location downtown. Room was quite small, but that is ok since we didn't spend much time at the hotel. The rooftop bar was lovely!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Highlights of Ho Chi Minh By Vintage Vespa
Explore the Highlights of Ho Chi Minh By Vintage Vespa
Ho Chi Minh City

Navi our guide was excellent! So fun to end the trip with a motorbike tour since we had been surrounded by them for days! We enjoyed getting to see a residential neighborhood and got to walk around a typical apartment building. Also enjoyed our coffee stop and lunch. Navi shared so much information with us about the city and Vietnam and it was great to talk with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Ba Vi Countryside & Cooking Class
Day Trip to Ba Vi Countryside & Cooking Class
Hanoi

This tour was a great way to get into the countryside and see how Vietnamese in more rural areas live. I will never think about soy milk and tofu production or conical hat making without thinking of the women we met in the village. Some of the stops could have been eliminated or shortened, but all in all it was a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boarding cruise in Ha Long Bay
Boarding cruise in Ha Long Bay
Ha Long Bay

Once in a lifetime experience! I had read some negative reviews about other cruise lines so didn't know what to expect but Era was wonderful! Truely amazing views - don't miss the kayaking or cave tour. The staff on board couldn't have been more gracious and friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on Nov 02, 2022

Dear Amy,
Thank you so much for such a detailed review. We are so happy to know that you enjoyed your trip to our beautiful country. Thank you so much for choosing us for this trip to Vietnam!
Once again, thank you for your feedback. Our team really appreciates it.
Wish you all the best and hope to welcome you again in the future!
Long

Unfortunately it will be the last time using ...
Ireland | Sep 26 - Oct 10, 2022

H
hanoch f.
Israel | Reviewed on Oct 31, 2022
Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now...
Read more

Unfortunately it will be the last time using your platform.
All the communication with dean from Ireland hike and bike was disaster from all aspects - service was poor and delay of answers
The willing to understand our needs and the trip plan was poor.
After getting to Ireland we decided to leave after 5 days
His manager contact us and he was very nice and help us to get refund for part of the trip.
Last time we use your services kimkim cause platform that their agents ruin our trip is now worth using anymore.

Activity Review
Book of Kells and Trinity Campus Tour
Book of Kells and Trinity Campus Tour
Dublin
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dean Garrison

A dream trip indeed
Morocco | Oct 23 - Oct 31, 2022

Júlia
Júlia V.
Jordan | Reviewed on Oct 31, 2022
The trip was wonderful, I have nothing bad to say! All the hotels and activities were booked accordingly and the itinerary was perfect. Our driver, Karim, was absolutely lovely, he picked us up from the airport and was with is the entire trip. He was knowledgeable and was beyond friendly. All guides and hotel staff were friendly and understanding. I would recommend kimkim, Abdellah and Karim in a heartbeat for anyone Read more

The trip was wonderful, I have nothing bad to say! All the hotels and activities were booked accordingly and the itinerary was perfect. Our driver, Karim, was absolutely lovely, he picked us up from the airport and was with is the entire trip. He was knowledgeable and was beyond friendly. All guides and hotel staff were friendly and understanding. I would recommend kimkim, Abdellah and Karim in a heartbeat for anyone

Hotel Review
Tiziri Luxury Camp
Merzouga

This was the most amazing thing experience I could have asked for. We did a camel ride tour and then we were surprised by the most amazing camp setting. The tents are big, clean, organized and have all amenities necessary!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh

Hanan was such a good guide. She was super friendly and took us to so many good places. She was super knowledgeable and gave so many good pieces of information

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 02, 2022

Hi Júlia,

Thank you for devoting some time to write about your recent journey with us.

We really delighted to hear that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing high-quality services for our guests and making their trips unforgettable. I'll make sure to share your awesome review with my colleagues to ensure we continue to improve on delivering exceptional services.

Thank you again and we look forward to welcoming you back soon.

Best,
Abdel

The trip was excellent. The planning was smart.
Indonesia | Oct 10 - Oct 24, 2022

A
Avi S.
Cupertino, CA | Reviewed on Oct 31, 2022
The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java,...
Read more

The trip was excellent. The planning was smart and thoughtful. Marc suggested traveling to Sumatra which was a good call. He suggested doing the activities in the first part of the trip and allowing for some days to rest at the end. He was right. We needed to rest on the last day after all the interesting activities that we experienced along the way.
Marc booked us into great hotels and planned an interesting trip that included Urang Utan watching in Sumatra, Volcano climbing in Java, visiting Unesco world heritage temples, snorkeling, and learning how villagers in Bali live.
The teams on the ground were punctual and reliable. They showed up on time

Marc was flexible and helped us reschedule the trip due to a family emergency two months prior to our departure. He also helped us deal with a last-minute cancelation of an internal flight by adjusting the schedule and hotel reservations.

I recommend Kimkim and Marc, the local agent in Indonesia. I would use Kimkim as my trip planning platform in the future.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang

Nice hotel next to the jungle.

Authenticity & Character
The hotel rooms were comfortable and in line with nature.
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
Yogyakarta

This hotel is historic and in the center of the city. The rooms were nice and clean. The bathroom in our room needed a little fix so we called a maintenance person for help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Jiwa Jawa Bromo

great location, close to the mountain. The room was nice with a nice view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ijen Resort and Villas
Banyuwangi

Nice resort with a nice restaurant. Great place in nature.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adi Assri Beach Resort & Spa - CHSE Certified
Pemuteran, Bali

Great location with nice rooms. Nice swimming pool and access to the beach. The room had an outdoor/indoor shower which is fun to take shower under the sky. Easy access to the snorkeling site and to good restaurants in the nearby village. Note: The Airconditioner could be better. We had to call maintenance to adjust it. The hotel is close to a mosque, and we were called for prayer at 4:50 am.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Sun of Granary
Gianyar – Bali

Great rooms, great stuff, and a nice dinner place. We had local artists perform every night of our stay.

Authenticity & Character
Location
out of the city among rice paddies.
Staff
shared with us their life and were very attentive.
Cleanliness & Comfort
Sudamala Resort, Sanur
Sanur Kauh, Denpasar Selatan, Kota Denpasar, Bali

The hotel is in a nice location and is in a secluded area. It is within walking distance from restaurants, shops, and the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Exploration & Adventure Day - Meet the Orangutans
Jungle Exploration & Adventure Day - Meet the Orangutans
Indonesia

A great tour guide helped us spot wild life, including monkies and orang utans.

Quality of Experience
The guide was informative and showed us the nature
Food
Guides, Drivers and Staff
All were great
Transport
Visit Borobudur Temple
Visit Borobudur Temple
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Visit Prambanan Temple Complex
Visit Prambanan Temple Complex
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Adventure at Mount Bromo
Sunrise Adventure at Mount Bromo
Indonesia

The weather was not good on the day that we visited but never the less it was a good experience.

Quality of Experience
Guides, Drivers and Staff
I wish we had a guide on this section of the trip and not only a driver to understand what we are seeing.
Transport
Hike to the Top of Mount Ijen Volcano
Hike to the Top of Mount Ijen Volcano
Indonesia

The guide was great and took us to the best location possible. He gave us information to understand the mountain and its significance.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

The location and guides were great. snorkeling was broken into two sessions of 45 minutes in two sites.

Quality of Experience
Food
Guides, Drivers and Staff
A very good guide explained and took care of us during the session. He also took pictures and shared them with us.
Transport
Transfer to Ubud
Transfer to Ubud
Indonesia

Nice trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali

Nice experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

Very nice visit with good explanations. We learned a lot and also experienced life in a village.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mountain bike from Batur to Ubud
Mountain bike from Batur to Ubud
Indonesia

The cycling was supposed to be easy. However, a few factors caused it to be more challenging than expected. 1. Most of the ride was downhill and required us to hold the brakes. 2. Part of the ride was on roads (and not only on paths between rice paddies). The roads were busy, and we were not ready for it.

Quality of Experience
Guides, Drivers and Staff
Transport
Tibumana waterfall
Tibumana waterfall
Ubud, Bali

A short walk, a short waterfall, and not so impressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 21, 2022

Dear Avi and Anat,

I do love that you enjoyed Sumatra, one of my favorite places in Indonesia!

Thank you very much for your feedback and recommendation!

Best wishes,
Marc

30th Anniversary trip
Portugal | Oct 12 - Oct 21, 2022

D
David B.
Rockwall, TX | Reviewed on Oct 31, 2022
Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating. Read more

Mauel in Porto, Sara's replacement in Coimbra, Jose in Lisbon, and Paulo in Sintra all did a wonderful job. Filipi did an okay job in Bragga---but the concept of driving us to a location to let us walk around on our own was not really beneficial to us. Duro Valley boat trip did not happen because the guide was not at the location we were told to meet him---that experience was disappointing and also the discussion with KimKim regarding the guide proved very frustrating.

Hotel Reviews
Rossio Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overall nice hotel
The Editory House Ribeira
Porto

Very friendly and helpful group.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta de Casaldronho Wine Hotel
Lamego

Very narrow and winding road to access. Would not really recommend.

Authenticity & Character
Location
Nothing....just difficult to access
Staff
Cleanliness & Comfort
Beautiful views
Sapientia Boutique Hotel
Coimbra

Very nice view and nice room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vintage Car Tour of Porto
Vintage Car Tour of Porto
Porto

Okay but the vintage car really did not add anything

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion to Guimarães
Half Day Excursion to Guimarães
Porto

Since the guide just drove you to a location and dropped you off....not really of much value.

Quality of Experience
Guides, Drivers and Staff
Transport
River Boat Experience in Douro Valley
River Boat Experience in Douro Valley
Douro Valley

Guide was not where we were told to meet him and therefore missed tour on boat. As with all guides they should have a KimKim sign or some other way for the traveler to recognize them. We were very vigilant in trying to find guides and did use the phone to locate....this guide did not answer his phone or text.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Historic Coimbra
Guided Visit of Historic Coimbra
Portugal

we enjoyed and guide was very informative

Quality of Experience
Guides, Drivers and Staff
Architectural & Historical Highlights of Lisbon with a Local
Architectural & Historical Highlights of Lisbon with a Local
Lisbon

enjoyed and guide was informative.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Guide was good and informative....but the hype of visiting Sintra was overrated in my opinion.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 03, 2022
Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone... Read more

Hi David, thank you for taking the time to write your trip review. I am glad to hear you enjoyed your guided visits in Porto, Coimbra, Lisbon, and Coimbra. I will pass on your kind words to the team. Despite the fact that that you arrived late to the meeting point, I can only apologize you missed your boat excursion in the Douro Valley, we provided all the information with the starting time of the tour, meeting point, and your guide information on your travel documents, including a phone number to call your guide if you were unable to locate it. It was a pleasure helping you plan your trip to Portugal, warmest regards, Marina.

Loved our trip to Australia.
Australia | Oct 16 - Oct 23, 2022

D
Deanne D.
West Fargo, ND | Reviewed on Oct 31, 2022
Loved our trip to Australia. My favorite was snorkeling on the Great Barrier Reef. The colors were amazing and so was the boat ride to and from the reef. I also enjoyed the Blue Mountain trip. Even though it was foggy so we couldn't see anything, our guide tried his best to find us a view, the weather just didn't cooperate. It just means I need to return sometime to actually see the mountains and Three Sisters. It was fun to see the Australian animals at the farm. My least... Read more

Loved our trip to Australia. My favorite was snorkeling on the Great Barrier Reef. The colors were amazing and so was the boat ride to and from the reef.

I also enjoyed the Blue Mountain trip. Even though it was foggy so we couldn't see anything, our guide tried his best to find us a view, the weather just didn't cooperate. It just means I need to return sometime to actually see the mountains and Three Sisters. It was fun to see the Australian animals at the farm.

My least favorite excursion was the Sydney Harbour Cruise. We couldn't really hear what the guide was saying since their sound system was muffled. The lunch provided was also not very good. I feel like there has to be a Harbour cruise that was better than this one.

Overall, we are very happy with our trip and I hope to return to Australia some day.

Hotel Reviews
Sydney Harbour Hotel
The Rocks

Hotel is in a great location but is an older hotel. It was a clean but smaller room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

Perfect location for flying out the next day. Very clean and nice room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sydney Opera House Tour
Sydney Opera House Tour
Sydney
Quality of Experience
Guides, Drivers and Staff
Private (Luxury Diamond Tour)
Private (Luxury Diamond Tour)
Sydney

Definitely saw the Sydney highlights and very informative on the history of Sydney.

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Mountains Deluxe Day
Blue Mountains Deluxe Day
Sydney

This would receive 5 stars if the weather would have cooperated. The guide did an amazing job trying to find us a view. Unfortunately all we saw was a sheet of white fog. Also loved the stop at the farm where we were able to see the Australian animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sydney Harbour Discovery Luncheon Cruise
Sydney Harbour Discovery Luncheon Cruise
Sydney

Sound system was muffled so it was hard to hear anything the guide was saying. Food was also very poor.

Quality of Experience
Food
Better tasting
Guides, Drivers and Staff
Great Barrier Reef Snorkeling Cruise (without pick up - self drive)
Great Barrier Reef Snorkeling Cruise (without pick up - self drive)
Australia

Everything was amazing on this trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

Guide was knowledgeable and informative. However, the sound system in the bus muffled his voice so sometimes it was hard to hear him while in the bus.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Nov 08, 2022

Hi Deanne!
So glad you enjoyed the trip. Sorry I couldn't order perfect weather for the Blue Mountains, so yes, you'll just have to return to see them a sunny day :)

I will pass along the comment you made about the muffled commentary in the boat. I don't like when I'm on the plane and I hear the pilot mumbling something... I'm sure it was the same there ! I'll pass it along and hopefully they fix their sound system.

liz

We continued to be pleasantly surprised throu...
Portugal | Oct 6 - Oct 16, 2022

T
Tom L.
Mamaroneck, NY | Reviewed on Oct 31, 2022
We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very...
Read more

We continued to be pleasantly surprised throughout the trip by all the information and experiences and local guides that Kim Kim sourced and provided for our trip. We felt like we had the most exciting and authentic experience and it felt very much tailored to the style and taste of travel we were looking for.
in the planning stages, Marina was great at adding and altering the trip to our needs as we figured out the days, pacing and activities we wanted to do. Marina was also very accommodating and managed to make changes to the trip while we were in Portugal which was amazing to be able to do this and allowed us to alter our travel stress-free.
Although the pre-planning and documents provided were amazing and easy to understand. I wish that we organized a call to discuss the trip with Marina, that was an oversight on our end. I think it would have been great to go through each day and be able to ask general questions.
It was amazing to have an App available with all travel information in one place. This is time-saving and made the trip easy to navigate while we were on the go!
I have already recommended Kim Kim to friends who are looking for some help booking their next vacation.

Hotel Reviews
Sapientia Boutique Hotel
Coimbra

Very cool hotel in the perfect location for a trip to Coimbra! The chef and staff very friendly and welcoming. I wish that they had a bellboy service to help with the bags to and from reception to the main streets, it is a little tricky coming in and out of the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Douro Vineyards
Armamar

The exterior of the property and view is outstanding! The staff were very nice, friendly, and informative. The food was only OK, I recommend going out to dinner if possible. The rooms also had a great view but were also more on the basic and smaller side. I think it would help if they put less furniture in the rooms, we found it hard for 2 people to put our bags in the room and get ready to go out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Porto Cooking Class & Market Visit
Private Porto Cooking Class & Market Visit
Porto

This was a true highlight of the trip! Our guide and chef were personable and knowledgeable. The food was OUTSTANDING! and tailored to our tastes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide was very knowledgeable and we felt like we learned so much! She had great stories and antidotes of the past and present.

Quality of Experience
Guides, Drivers and Staff
Transport
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

Our guide was so cool and sweet! A local that loved his city and showed us some of the most beautiful beaches and parks in the city, it was a treat to see this on bike.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

We got a great showing of the area and our guide was very personable and knowledgeable! A wonderful day with lots of great spots and yummy food.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting in the Douro Valley
Wine Tasting in the Douro Valley
Portugal

Our guide was fantastic! We had the best lunch experience, one of the best of the trip! and we were able to cater the day to our specific needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 02, 2022

Hi Tom, Thank you for your wonderful review! It was a true pleasure helping you plan your trip to Portugal and I am happy to hear you enjoyed your trip and guided tours. I'll be sure to pass on your kind words to all the team. I am glad you found the Trip App useful while traveling, it is indeed very helpful to communicate with you and include extra information about the destinations :) I hope to host you again in Portugal very soon! Warmest regards, Marina

Wonderful Cape Town/Johannesburg Tour
South Africa | Oct 15 - Oct 28, 2022

Caroline
Caroline S.
Winder, GA | Reviewed on Oct 31, 2022
Many thanks to Lucy at Salty Travel, who set us up with a fantastic holiday in Cape Town/environs and Johannesburg, South Africa. The lodgings were diverse, comfortable and welcoming. The daily activities were varied and exceeded expectations and the guides and drivers, without exception, were deeply knowledgeable and a pleasure to spend time with. In addition to Lucy, special thanks go to Craig Taljaard and Humphrey at Capey Travel, for great driving, great food, insights into ZA and... Read more

Many thanks to Lucy at Salty Travel, who set us up with a fantastic holiday in Cape Town/environs and Johannesburg, South Africa. The lodgings were diverse, comfortable and welcoming. The daily activities were varied and exceeded expectations and the guides and drivers, without exception, were deeply knowledgeable and a pleasure to spend time with. In addition to Lucy, special thanks go to Craig Taljaard and Humphrey at Capey Travel, for great driving, great food, insights into ZA and excellent reggae. Also, the entire staff at Cederberg Ridge Wilderness Lodge for general wonderfulness and special birthday treats, with a special mention to David, the guide who took us walking to see the rock art. The Penguins were amazing! Our Cape Sidecar Adventure was a delight. Our Johannesburg visit was eye-opening, deeply meaningful, and often fun, thanks to our hosts at Lebo's Backpackers, who supported and challenged us. This was our second outing with kimkim and we will continue to use them or future trips. Thank you!!!

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Nov 18, 2022

Hi Caroline
Thank you so much for your wonderful feedback. I am always so pleased to hear that you loved the itinerary that we specifically tailored for you.
We would love to have you back and show you more in the future!
Take care
Lucy

Peru perfection!
Peru | Oct 16 - Oct 25, 2022

Lissa
Lissa J.
Maryville, TN | Reviewed on Oct 31, 2022
Jesus was a good coordinator: responsive and easy to communicate with. In Lima, Johanna gave us a great gastronomic tour that was really an overall cultural tour. We enjoyed the food, the sights, and the company. Our Sacred Valley guide, Daniel (Danny), was excellent. He really knows a lot about the area. He was always on time, took us on some unplanned side trips that were so fun, and made everything easy and interesting. He was good with explaining our schedule and never left us wondering... Read more

Jesus was a good coordinator: responsive and easy to communicate with. In Lima, Johanna gave us a great gastronomic tour that was really an overall cultural tour. We enjoyed the food, the sights, and the company. Our Sacred Valley guide, Daniel (Danny), was excellent. He really knows a lot about the area. He was always on time, took us on some unplanned side trips that were so fun, and made everything easy and interesting. He was good with explaining our schedule and never left us wondering what was next. When we were just too tired, he changed gears and gave us some downtime. He was able to make the trip fun and still be professional and get us where we needed to be on time.

Hotel Review
Inkaterra Hacienda Concepción
Puerto Maldonado

Wow!!! Excellent food, friendly staff, comfortable accommodations with amazing jungle views and sounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Urban food tour at Lima Historical Center
Urban food tour at Lima Historical Center
Lima

Johanna did an excellent job and went beyond our expectations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch at the Skylodge, Via Ferrata & Zip Lining
Lunch at the Skylodge, Via Ferrata & Zip Lining
Sacred Valley

Julio and Daniel were perfect guides. We had a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Julio and Daniel best guides on the trail!
Transport
Wilbur - amazing driver!
First afternoon at Hacienda Concepcion
First afternoon at Hacienda Concepcion
Peru

Beautiful everywhere, everything

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Moray Terraces
Moray Terraces
Peru

Don't miss this!

Quality of Experience
Guides, Drivers and Staff
Daniel and Wilbur - perfect team
Transport
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Sacred Valley

Come hungry!!! Very good food!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wilbur - best driver
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu

Hard to describe how wonderful this was!

Quality of Experience
Guides, Drivers and Staff
Transport
Train was fun
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Ollantaytambo Village and Inca Site Exploration. Pinkulluna Hike
Peru
Quality of Experience
Guides, Drivers and Staff
Daniel and Wilbur made everything interesting, fun and safe
Transport
Sacsayhuaman & Cusco Guided
Sacsayhuaman & Cusco Guided
Cusco

Daniel knows just everything about Cusco. He is happy to tell you about it, or he is happy to let you look on your own. Perfect guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Oct 31, 2022

Dear Lissa, thanks so much for such an extended review and nice words. All our staff made their best efforts to provide you with the best possible experience. You are always welcome to come back to Peru for experiences more of our rich and beautiful culture!
All the best from Peru, have a nice day!
Jesus

We really appreciated Leslie’s Mazunte recommendation...
Mexico | Oct 21 - Oct 29, 2022

J
John K.
Santa Barbara, CA | Reviewed on Oct 31, 2022
We really appreciated Leslie’s recommendation to visit Mazunte. It was exactly the kind of quiet, private, low key beach getaway we were looking for. Casa Lu hotel was perfectly located, clean, relatively upscale for the area, friendly staff, bar/restaurant on the beach. Loved that the infinity pool was steps away from the sand so you could lounge in the fresh water while taking in the dramatic coastline. Outstanding dinners at Navigante in San Agustinillo and Alquamista in nearby Zipolite.... Read more

We really appreciated Leslie’s recommendation to visit Mazunte. It was exactly the kind of quiet, private, low key beach getaway we were looking for. Casa Lu hotel was perfectly located, clean, relatively upscale for the area, friendly staff, bar/restaurant on the beach. Loved that the infinity pool was steps away from the sand so you could lounge in the fresh water while taking in the dramatic coastline. Outstanding dinners at Navigante in San Agustinillo and Alquamista in nearby Zipolite. Also enjoyed our 3 days in Oaxaca city. Excellent tour guide, Leonardo, took us on a private city tour, as well as visits to local archeological sites, a mescal production facility, the giant Tule tree and a small weaving village. A former teacher, he was incredibly knowledgeable and enthusiastic. the best! Food was ok, but didn’t live up to the foodie capital reputation we’d heard. Only downside was returning with dysentery as we were not particularly careful about ice in drinks, salads, etc. Otherwise, great trip and Kimkim was helpful, responsive and professional.

Hotel Reviews
Los Pilares
Oaxaca

Clean, good location, lush rooftop restaurant for breakfasts, walking distance from town. Pool was tiny, for dipping only. Rooms surround an open courtyard which amplifies sound. So between hotel guests, motorbikes and street partiers, it was quite noisy at times. But that’s pretty typical for the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Lu Mazunte

Clean, private, well maintained, excellent location, only property in the area with the pool located right next to the beach so you could enjoy both at once. Beachside bar and restaurant was great for breakfasts, lunch and drinks. large rooms all have spectacular views, A/C and were cleaned and restocked daily. Though a bit pricey for the area, the location and comfort were worth it to us. We’ll definitely return.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leslie Pérez

Wonderful 11 Days in Morocco
Morocco | Oct 11 - Oct 21, 2022

Janet
Janet H.
Seattle, WA | Reviewed on Oct 30, 2022
Our trip to Morocco was amazing from beginning to end. Our driver/guide, Karim, was fantastic -- knowledgeable, friendly, accommodating, funny. We felt so lucky to have had him as our guide. He seemed to know someone at every stop, which meant that our trip was smooth sailing. We especially enjoyed Karim's expertise with the mountains and the lives of nomads and appreciated his willingness to share his own experiences. We loved our hike with Mohammad in the Atlas Mountains (Monkey... Read more

Our trip to Morocco was amazing from beginning to end. Our driver/guide, Karim, was fantastic -- knowledgeable, friendly, accommodating, funny. We felt so lucky to have had him as our guide. He seemed to know someone at every stop, which meant that our trip was smooth sailing.

We especially enjoyed Karim's expertise with the mountains and the lives of nomads and appreciated his willingness to share his own experiences. We loved our hike with Mohammad in the Atlas Mountains (Monkey Fingers hike) and the lunch afterward with him and his wife and Karim. All of the local guides were knowledgeable and friendly.

Even though we opted for accommodations that were more moderate in cost, the accommodations were comfortable and delightful at every stop. We especially enjoyed the Tiziri Luxury Camp in the desert near Merzouga and our last stop in Essouira at Riad Mimouna, which was just lovely. Our room was right over the ocean, with views and ocean wave sounds from both sides. We wished we had another day there.

Before the trip, Abdellah and Said were great at communicating, answering questions, and responding to requests for changes. I appreciated that Abdel stayed in contact (without being pushy) throughout the period from March 2020 to October 2022, when we had to reschedule and then reschedule again.

Thank you Karim, Abdel and Said!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

The food here was just amazing -- some of the best we had in Morocco, which is all the more amazing since it's out in the desert. The staff were very friendly and the accommodations were extremely comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Tizzarouine
Boumalne

The hotel was very comfortable. It had an amazing view. We thought the food was kind of average, but that may have been because it was a buffet designed for bus tours and less intimate and individualized than food we had in other parts of our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This is a lovely hotel with amazing tile, plaster and wood work. The owner/host was extremely friendly and welcoming and the food was quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

This was a lovely little place to stay right off the main square. It featured lovely tile work. Staff were friendly and helpful. We were only there one night, but it was a pleasant one.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

We enjoyed the funky modernity of this hotel. It was a change of pace from the more traditional riads we stayed in the rest of the time. We were only there one night and so our information is limited, but it was a fine place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mimouna
Essaouira

We absolutely loved this place. Our room (310) was just the best, with ocean views and sounds out the windows on two sides. The room was lovely and comfortable. The staff were friendly and accommodating. We only wished we had another night there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike through Berber Villages
Hike through Berber Villages
Morocco

We really enjoyed our hike with Mohammad and the lunch with him and his wife. It was a great opportunity to learn about the area from a local. The hike was just beautiful and Mohammad has a great sense of humor. We had a lot of fun. Lunch was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Morocco

We enjoyed the camel ride. The dunes were beautiful. While the camels are a little scary and bumpy (particularly getting up and down), the guides and staff were very helpful and we were glad we did the ride. The view from the dunes is amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Desert Adventures around Merzouga
Desert Adventures around Merzouga
Merzouga

I want to emphasize that we really liked our driver (I think his name was Mohammad) and appreciated the information he imparted at every stop and also about himself and his life. He was wonderful. On balance, however, I think we would have skipped this day and spent another day in Essouira. The tea in the Bedouin tent was not really with the Bedouins and just felt kind of sad. Their lives are so hard and this stop felt somewhat voyeuristic. The other stops -- at the mining area and at the dance place -- were not that interesting to us. Again, not the fault of the driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Merzouga to Fes via Rissani, Midelt, & the Atlas Mountains
Morocco

As always, we enjoyed our time with Karim. He was informative at our various stops. The mountain town modeled on a Swiss village was a hoot. We had fun feeding the monkeys. This day was perfectly fine, but really was mostly necessary transit from the desert to Fes, which was broken up by some interesting stops.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day guided tour in Fes
Full-day guided tour in Fes
Fes

Fes is an amazing place with a lot to see. Our guide was knowledgeable and informative.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dine with a local family
Dine with a local family
Morocco

Getting a chance to meet and spend time with local families is one of the special parts of the trip. We had understood that there might be a chance to help with cooking, which wasn't the case for our particular dinner. We really appreciated that the teenage son was friendly and willing to speak to us (not sure our own kids would have been as accommodating when they were teenagers). The food was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco

The guided tour of Volubilis was really interesting. This was an added bonus as we had not realized it was on the itinerary. Really worthwhile and definitely worthwhile to pay for one of the local guides.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 01, 2022
Hi Janet, Thank you so much for sharing such detailed feedback and for recommending our company to other travelers. We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you with your beautiful family. The team at Original travels always strives much hard to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Your driver Karim is very professional and he always... Read more

Hi Janet,

Thank you so much for sharing such detailed feedback and for recommending our company to other travelers.

We really love to hear that the trip suited you perfectly and you enjoyed all the destinations and activities we designed for you with your beautiful family. The team at Original travels always strives much hard to go above and beyond to ensure that our guests have memorable moments and experiences in our beautiful kingdom. Your driver Karim is very professional and he always does his best to provide our guests with an outstanding experience. He shares everything with them and considers them as members of his family. All the staff of our company and Karim in particular will be more than thankful to hear such valuable compliments.

Looking forward to having you once again in our gorgeous country and we will make sure to have Karim again as your driver.

Best wishes,
Abdel

I can’t remember what Marta arranged or what ...
Spain | Oct 13 - Oct 27, 2022

A
Ann E.
Chico, CA | Reviewed on Oct 30, 2022
I can’t remember what Marta arranged or what I arranged so I will tell you our favorites with only one negative.
Cuenca - great tour with Daniel
Cartegena - we did not enjoy our time with
Gemma
Venice - great hotel Helen Berger, good bike tour, great restaurant Tagomago
Girona - excellent history & food tour with Gina
Huesca - amazing Castello de Corvinos
San Sebastián - excellent hotel Villa Favorita, excellent tour with Diego
Read more

I can’t remember what Marta arranged or what I arranged so I will tell you our favorites with only one negative.
Cuenca - great tour with Daniel
Cartegena - we did not enjoy our time with
Gemma
Venice - great hotel Helen Berger, good bike tour, great restaurant Tagomago
Girona - excellent history & food tour with Gina
Huesca - amazing Castello de Corvinos
San Sebastián - excellent hotel Villa Favorita, excellent tour with Diego

Activity Reviews
San Sebastian Pintxo Experience
San Sebastian Pintxo Experience
San Sebastián

This tour was cancelled for us prior to our trip but I would book it with Diego if we go back.

Hiking Cuervo River and Callejones de las Majadas
Hiking Cuervo River and Callejones de las Majadas
Cuenca

Daniel was a great guide. Nice to get out & walk. Went a little long.

Hiking through Mount Galeras + Christmas Fort
Hiking through Mount Galeras + Christmas Fort
Cartagena

We did not hike but took the boat which was fine. Same problems with the guide as the other tour.

Privately Guided Tour of Cartagena
Privately Guided Tour of Cartagena
Cartagena

Our guide seemed quite nervous & uncomfortable & had a hard time answering specific questions. We moved much slower than we wanted.

Valencia Seightseeing Bike Tour
Valencia Seightseeing Bike Tour
Valencia

Excellent guide, good speed of tour, good information, felt safe riding

Food & Market Tour
Food & Market Tour
Girona

Our favorite. Gina was great & we did have a very compatible group. The places we stopped were diverse & were well prepared & awaiting us. Wouldn’t want to change a thing.

Guided Visit of San Sebastian
Guided Visit of San Sebastian
San Sebastián

Diego gave us an excellent tour of the city with lots of interesting information. We moved quickly which works best for us. Would love to go on another tour with him.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Ann, thank you for the review of some of the activities of your trip. In your review, you mentioned Venice although it is Valencia you stayed in. During your trip, we were in touch and we received all good feedback so some of the facts you mention are new to me and I will forward all the comments to our local guides. I do hope we keep in contact for your future travel endeavors in Spain or Portugal :) Warm regards, Marta

Trip to Italy
Italy | Oct 21 - Oct 29, 2022

Matt
Matt Y.
New Brighton, MN | Reviewed on Oct 30, 2022
Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer. The private transfers were really nice to have, so that was a great recommendation from Maria! The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and... Read more

Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer.

The private transfers were really nice to have, so that was a great recommendation from Maria!

The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and unfortunately had to leave before trying any because our ride had already arrived. One recommendation for the future would be to plan for that private transfer to arrive about an hour later for bookings at this tour.

Other than that everything was great! We loved the four cities we visited and will definitely be recommending kimkim's services to friend and family.

Thank you!

Activity Reviews
Cooking class and wine tasting at Castle
Cooking class and wine tasting at Castle
Italy

The instructor was awesome and the tour was very interesting. Only comment would be to be sure the private transfer shows up about an hour later, as we were unable to stay for the sampling of the wine and food we had made.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Exclusive Capri Boat Tour from Positano
Exclusive Capri Boat Tour from Positano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 31, 2022

Dear Matt,
First I'd like to thank you for sharing your experience with us. We'll treasure your feedback and advice, so we can do better next time. Since we aim to provide the highest standards, we feel sorry that you had to leave your wine/cooking experience early.
Thank you for letting us know about this issue you had and we sincerely apologize.

I'm happy to know that Jessica and I were able to help you planning your trip in Italy! I hope to work with you again in the future.

I wish you and Anna the best! :)

Visit Greece in style!
Greece | Oct 13 - Oct 26, 2022

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 30, 2022
Greece in style! I worked with Amalia to plan my trip to Athens, Santorini, and Mykonos. She was really great. She asked what I wanted to see and do and from there she planned an incredible trip. From the transports to the hotels to the excursions, everything was handled. I would highly recommend using her for your next trip to Greece! Read more

Greece in style!

I worked with Amalia to plan my trip to Athens, Santorini, and Mykonos. She was really great. She asked what I wanted to see and do and from there she planned an incredible trip. From the transports to the hotels to the excursions, everything was handled. I would highly recommend using her for your next trip to Greece!

Hotel Reviews
Aqua Luxury Suites Santorini
Imerovigli

WOW! This is the best word to describe this hotel. It is luxury at its finest. The staff are very attentive and caring, the breakfast (I highly recommend you have this in your room) was delicious and the views are incredible. The location is closest enough to walk to Oia, which is more crowded and expensive, but very close to Fira which has the same things as Oia but closer and less expensive. I cannot imagine staying anywhere else in Santorini!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NJV Athens Plaza Hotel
Athens

Great location, lovely staff, and an upgraded suite with a view of the Acropolis. What more could you ask for here? I loved my staff at this hotel and highly recommend it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Semeli hotel Mykonos
Mykonos Town, Cyclades

The staff and hotel are lovely. They have a great laundry service, if needed. The room was amazing with a hot tub that felt incredible after a long day of discovery. I highly recommend this hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Athens Food Walking Tour
Athens Food Walking Tour
Athens

This was a delightful experience. The tour guide was so knowledgeable and takes you to some local places where the food is delicious. I highly recommend doing this tour!

Quality of Experience
Food
Guides, Drivers and Staff
Sunset cruise around Santorini
Sunset cruise around Santorini
Santorini

Do not leave Santorini without doing this excursion. The views are amazing, the staff is lovely, the food is delicious and the water is incredible. Don't miss this one!

Quality of Experience
Guides, Drivers and Staff
Transport
 The Acropolis & Ancient Greek Mythology & Museum Tour
The Acropolis & Ancient Greek Mythology & Museum Tour
Athens

This was an incredible experience made 5+ stars by the guide. She is so knowledgeable and shares this with you so the experience is so much more than a tour. She has a lot of information about the museum you will visit as well. This is a great tour and a perfect guide!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Oct 31, 2022

Dear Gigi,
Thank you soo much for taking the time to share your experience from your trip to Greece.
I'm super happy that you loved every part of your vacation. Reviews like yours are the biggest reward for our entire team!
Thank you for everything!
And if you ever want to visit Greece again, you can always reach me and I would be more than happy to hear from you! There's so much more you can see in Greece. I really hope I will have the chance to introduce you to more of my country's beauties in the future.
My wishes for a life full of great experiences,
Amalia

Amazing Trip to Istanbul with Berat from Trail Travel through KimKim
Turkey | Oct 23 - Oct 26, 2022

Gigi
Gigi Z.
Jollyville, TX | Reviewed on Oct 30, 2022
I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques,... Read more

I used Berat with Trail Travel through KimKim for my trip to Istanbul. I have to say, from start to finish, they were incredibly responsive! They arranged, with my feedback, for some thoughtful excursions and my guide, Ibrahim, was so knowledgeable. If you can request him I strongly suggest you do so. I learned so much about the Turkish culture from him as well as hitting some amazing restaurants and he is an incredibly lovely man. Ladies, be sure to take a scarf to wear in the mosques, we should be respectful of this long-standing religions beliefs. The mosques were breathtaking, the bazaars very interesting but be careful when buying and don't overpay! The largest cistern Ibrahim took me too was out of this world beautiful, he has great connections! The hamam that Berat arranged was a memorable experience. You will be naked so be prepared for this but it was so relaxing and I highly recommend it! Overall, Berat and her team made this a trip to remember. I usually do not revisit a place twice but I might make an exception for Istanbul. ❤️❤️❤️. Thank you, Berat and Ibrahim, for your amazing service and assistance!

Hotel Review
Sirkeci Mansion Hotel
Istanbul

This is a humble hotel but the location is great. However, what really makes it special are the people. They truly care that you have a great stay while here. It was my birthday when I visited and the staff worked with my family to have a cake brought to my room where they sang Happy Birthday...you don't see this kind of thoughtfulness just anywhere. The daily breakfast is also fantastic. I highly recommend this hotel in Istanbul!

Authenticity & Character
Location
Staff
The staff make this stay a unique and lovely experience.
Cleanliness & Comfort
Activity Review
Turkish Bath and Spa at Hürrem Sultan Hammam
Turkish Bath and Spa at Hürrem Sultan Hammam
İstanbul

Wow, this is the best way to sum it up. The experience here was like nothing else. You will be naked so keep this in mind but if you prefer not to remove the wrap you can wear a swimsuit. Just note, everyone else will be naked. They are very good about be respectful so don't worry. You must experience this! You will leave feeling relaxed and pampered. Do not leave Istanbul without this experience!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 31, 2022

Dear Gigi,

We are so happy you had a positive experience during your trip to Istanbul! It was a real pleasure to have designed the trip with you and glad to hear you'll be willing to come back again.

Thanks so much for the feedback and your spot-on suggestions for future travelers, we hope to see you here again soon.

All best regards from Trail Travel team,
Berat

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