Kimkim Trip Reviews

4.8
Based on 20,223 ratings
Read 20,223 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Miriam was responsive and incredible helpful....
Jordan | Oct 15 - Oct 21, 2023

C
Chris S.
Ashburn, VA | Reviewed on Oct 22, 2023

Miriam was responsive and incredible helpful. My driver Ayoub was knowledgeable, generous, and patient. My thanks to both of them.

Local specialist: Mariam Alnajdawi
Mariam
Mariam Alnajdawi
Local specialist in Amman- Jordan | Replied on Oct 22, 2023

Wish you all the best Chris and you are welcome again and again here🌸

Our Canadian Rockies vacatiion was an excelle...
British Columbia | Sep 26 - Oct 2, 2023

RIZALINE
RIZALINE L.
Livingston, NJ | Reviewed on Oct 22, 2023
Our Canadian Rockies vacatiion was an excellent one , relaxing and enjoying God's creation together with friends for life.. our tour guide John was very knowledgeable and our coach driver was excellent and make us feel safe for the whole journey...thank you Kimkim team for making it a memorable trip for all of us..our hotels are beautiful and very comfortable...i would recommend it to friends on their future travel. Read more

Our Canadian Rockies vacatiion was an excellent one , relaxing and enjoying God's creation together with friends for life.. our tour guide John was very knowledgeable and our coach driver was excellent and make us feel safe for the whole journey...thank you Kimkim team for making it a memorable trip for all of us..our hotels are beautiful and very comfortable...i would recommend it to friends on their future travel.

Hotel Reviews
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Very spacious...good for the whole family

Authenticity & Character
Authenticity & Character
Location
At the center of the city
Location
At the center of the city
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Fairmont Banff Springs
Banff
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forest Park Hotel
Jasper

The staff are amazing

Authenticity & Character
Location
Near the center of the city
Staff
Very accomodati g
Cleanliness & Comfort
Mountaineer Lodge
Lake Louise
Authenticity & Character
Location
Near the center
Local specialist: Carl Saulnier-Gagnon

10 days in Oslo
Norway | Oct 6 - Oct 16, 2023

Daniel
Daniel K.
Kansas City, MO | Reviewed on Oct 21, 2023

My trip to Oslo was jam packed full of activities. The team at Unforgettable Nordic was easily able to plan a variety of activities that suit my interests into every single day. Their agents are very flexible with altering travel plans, and quick to respond should any mishaps occur.

Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Oct 23, 2023

Hello Daniel!

Thank you for your kind words! I hope to see you once again in Norway and this time to explore more of its beauty! :)

Best of luck,
Veronika

Trip of a Lifetime!
Croatia | Sep 30 - Oct 7, 2023

S
Susan F.
Ann Arbor, MI | Reviewed on Oct 21, 2023

Sarah and her colleagues organized a trip of a lifetime for my girlfriends and I! When planning, Sarah listened to what we wanted in our trip, then arranged great tours, accommodations and experiences. Mislav was on the ground, answering questions and making recommendations as needed.

I would highly recommend visiting Mljet National Park. Luksha took us on a breathtaking hike one day and led us around the islands on a kayaking tour the next. Our time at the park was my was definitely a highlight. Thank you Sarah!

Local specialist: Sarah Cosic

Wonderful experience with Original Travels
Morocco | Oct 7 - Oct 16, 2023

Andrea
Andrea S.
Shaw, DC | Reviewed on Oct 21, 2023
I had a wonderful experience with Original Travels, notably, Abdel, Said, and Tarik on our 10 day trip to Morocco. Some of my most memorable experiences included our stay in the Sahara and our time in Marrakech. While in Marrakech we had a tour, hit air balloon ride, cooking class, and visited a hamam. Planning a long trip like this with multiple stops and activities can often be overwhelming but we were consistently in good hands and had a good experience. Read more

I had a wonderful experience with Original Travels, notably, Abdel, Said, and Tarik on our 10 day trip to Morocco. Some of my most memorable experiences included our stay in the Sahara and our time in Marrakech. While in Marrakech we had a tour, hit air balloon ride, cooking class, and visited a hamam. Planning a long trip like this with multiple stops and activities can often be overwhelming but we were consistently in good hands and had a good experience.

Hotel Review
Orient Desert Camp
Merzouga

Who knew staying the Sahara could be some comfortable and fun? Big thanks to Mohammed for taking such good care of our group!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dine with a Local Family
Dine with a Local Family
Morocco

I’ve done cooking classes all over the world and non as efficient, well organized, and put together as this one. We had a great time!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 21, 2023

Hi Andrea,

Thank you so much for sharing your experience with us, we're delighted to hear that your 10-day trip to Morocco was such a memorable and positive one!

We hope your trip to Morocco has left you with wonderful memories that will last a lifetime. If you ever decide to explore more destinations or return to Morocco, Original Travels will be here to make your travel dreams come true. Thank you for choosing us, and we appreciate your kind words.

Safe travels!
Abdel

Luis did an incredible job planning our trip....
Spain | Oct 4 - Oct 16, 2023

W
William R.
Pittsfield, MA | Reviewed on Oct 21, 2023

Luis did an incredible job planning our trip. Everything went flawlessly. The local guides were all wonderful, knowledgeable and fluent in English. The hotels were great. It was so easy to have our train tickets, museum admission, and tour tickets in hand before we arrived.
Highly recommend

Local specialist: Luis Fernandez de Vega
Luis
Luis Fernandez de Vega
Local specialist in Gijón, Asturias, Spain | Replied on Oct 23, 2023

Good morning Bill,

Thanks a million for sharing your thoughts and your kind words. We spent a long time selecting local guides, special hotels and great experiences to make a memorable trip for your clients. We are happy to read you enjoyed the trip and everything went well. Please keep in touch and do not hesitate to contact back for any need you may have from Spain and for any future trip to Spain or Portugal. We'll love to help you plan it.

Luis

21 Days of Perfection
Spain | Sep 22 - Oct 13, 2023

Ramon
Ramon G.
Elizabeth City, NC | Reviewed on Oct 21, 2023
To say that Dahlia arranged the perfect trip for myself and my wife would be an understatement. It was 21 days of exciting excursions, beautiful hotels, and out if this world food. Each hotel that Dahlia booked was centrally located so that we could walk to all activities. In addition, the staff at each hotel was responsive, caring and professional. The views from our rooms included the royal palace, castles and cathedrals, Biscayne Bay and an adorable courtyard. Dahlia arranged tours which... Read more

To say that Dahlia arranged the perfect trip for myself and my wife would be an understatement. It was 21 days of exciting excursions, beautiful hotels, and out if this world food. Each hotel that Dahlia booked was centrally located so that we could walk to all activities. In addition, the staff at each hotel was responsive, caring and professional. The views from our rooms included the royal palace, castles and cathedrals, Biscayne Bay and an adorable courtyard. Dahlia arranged tours which provided historical context of the area, art history, wine, pinxtos and tapas along with a flamingo show. Some of our favorites were the Roman ruins of Merida with Marco, the San Sabastian pinxtos/wine tour with Hector, the historical Toledo tour with Dan, the Malaga art history/Picasso Museum tour with Julian, and the historical tour of Madrid with Mercedes. In addition we thoroughly enjoyed learning about the food of Sevilla and flamenco from Cance, the Alhambra in Granada from Sabina and the magnificent La Mezquita de Cordoba with Maria. Each of our tour guides were personable, knowledgeable and considerate. Of course, as always, we had several questions along the way and Dahlia was available no matter the time or day. Her professionalism never ceased to amaze us. We would highly recommend Dahlia when planning any trip to Spain.

Activity Reviews
Sevilla & Tapas & Flamenco Small Group Evening Tour
Sevilla & Tapas & Flamenco Small Group Evening Tour
Seville
Quality of Experience
Food
Guides, Drivers and Staff
Madrid Guided Tour with Royal Palace
Madrid Guided Tour with Royal Palace
Madrid

Madrid is probably my favorite place in Spain. Mercedes did an awesome job of explaining the history and culture of Madrid to us. She is so warm and friendly we felt like we had known her our entire lives.

Quality of Experience
Guides, Drivers and Staff
Mérida tour
Mérida tour
Spain

Well after this tour i wondered if i should go to Rome at all. Amazing is the best way to describe what our guide Marco showed us. His knowledge is so valuable and he is so passionate about the importance of the Roman ruins.

Quality of Experience
Guides, Drivers and Staff
Sevilla Group Guided city tour
Sevilla Group Guided city tour
Seville
Quality of Experience
Guides, Drivers and Staff
Malaga guided tour
Malaga guided tour
Málaga
Quality of Experience
Guides, Drivers and Staff
Alhambra Private Guided Tour
Alhambra Private Guided Tour
Spain

The Alhambra is one of the most beautiful places on this planet. Sabina was a remarkable guide .

Quality of Experience
Guides, Drivers and Staff
Cordoba Guided Tour
Cordoba Guided Tour
Córdoba

Amazing. The La Mezquita is without a doubt the most stunning place I've ever visited. Maria was wonderful in her explanations about how the cathedral came to be built inside the mosque.

Quality of Experience
Guides, Drivers and Staff
Transport
Toledo City Tour
Toledo City Tour
Toledo

Our guide Dan was fantastic. We learned so much from him about not only the history of Toledo but the extent of the Jewish experience in Spain.

Quality of Experience
Guides, Drivers and Staff
Transport
Rioja group wine tour: 2 wineries
Rioja group wine tour: 2 wineries
Spain

The drive to the wine tour was incredible. The views were gorgeous (once the fog cleared) and the driver was engaging. Our first stop was Bodegas Hnos. Pecina which was outstanding. Our hostess was gracious, engaging, and knowledgeable. I am not a wine drinker but the wine we were served was so delicious we brought some home. The second stop was at Ostatu which was at best unremarkable. After both tours we visited the medieval town of LaGuardia for lunch. The town is beautiful and quaint and the tapas were amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
San Sebastian Ultimate Pintxos & Wine Tour
San Sebastian Ultimate Pintxos & Wine Tour
San Sebastián

Hector was the absolute best tour guide we have ever encountered. His enthusiasm and love for his craft came shinning through the entire evening. In addition, his knowledge of all things San Sabastian was incredible.

Quality of Experience
Hector
Food
Guides, Drivers and Staff
Local specialist: Dalia Bouzerar
Dalia
Dalia Bouzerar
Local specialist in Spain | Replied on Oct 23, 2023

Dear Ramón,
I can't thank you enough for these kind words. It was an absolute delight to work with you in the planning of this trip and I am so happy to hear that you enjoyed yourselves this much!
I very much appreciate you taking the time to review your trip in detail as well as your comments about each guide and tour. I can't express how invaluable this information is.
Wishing you the best in your future travels, I send you my warmest regards.

Our trip was wonderful! It was exactly what w...
Italy | Oct 6 - Oct 14, 2023

C
Christin S.
Athens, GA | Reviewed on Oct 21, 2023
Our trip was wonderful! It was exactly what we were looking for. Everything was planned for us each day and we have no worry or stress about transportation or waiting in lines. Highly recommend Eleni for all of your Italy trip planning. It will be a vacation you remember forever! Thank you Eleni! Read more

Our trip was wonderful! It was exactly what we were looking for. Everything was planned for us each day and we have no worry or stress about transportation or waiting in lines. Highly recommend Eleni for all of your Italy trip planning. It will be a vacation you remember forever! Thank you Eleni!

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples

This hotel is fabulous! We stayed two nights here and were more than pleased! We had an early morning and ordered room service for our breakfast meal. It was delivered exactly at the requested time and was delicious. The morning we left for the airport, they had breakfast boxed and waiting to send us. Staff was extremely helpful! Very good experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

We stayed three nights in this hotel and were very pleased. The staff was helpful and the rooms were very spacious and clean. We were in a corner room with a balcony and it was wonderful to be able to sit outside in the evenings or leave the door open to enjoy the breeze. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capo d'Africa—Colosseo
Rome

We stayed one night in this hotel after flying into Rome. It was very nice and clean. The staff was extremely friendly and helpful. They assisted in getting us dinner reservations and it happened to be the most amazing meal we had on our entire 9 day trip! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Commercianti
Bologna

We stayed two nights here in October and it was lovely! The uniqueness of this hotel really has a special feel. Also the location could not have been better. There was an issue with our air conditioner, however staff was quick to assist us and help to make us comfortable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This trip was a very busy day! Siena was a very quick walking tour due to an accident on the freeway that required us to take the long way around the our lunch in Chianti. The lunch was a winery and it was amazing! The last stop was San Gimignano. Our guide, Sandra, was very knowledgeable and gave us great information!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

This was an adventure filled day! Our tour guide Giuseppe was wonderful! He was very knowledgeable about Pompei and was able to lead us through Pompei without getting stuck in any large crowds. Next we went to Mt Vesuvius where we hiked to the top of the crater! The view is amazing! Lastly we had a wine tasting at Cantina de Vesuvio. Both the lunch and the wine were spectacular!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Naples Street Food Tour
Naples Street Food Tour
Naples

This was out favorite tour of our entire trip. Maria was our tour guide and she was amazing. There was never a dull moment and she ensured that we saw everything we were interested in. The food choices she made for us per our preference and expectations were right on point. We sampled pastries, fried pasta, fried pizza... just to name a few. We ended our tour of The Chapel of San Gennaro. Maria shared the entire history of San Gennaro and explained the meaning and ritual behind everything in the chapel. She was so informative and truly excited to share this experience with us!

Quality of Experience
Guides, Drivers and Staff
Transport
Food, Music & Culture Day Trip
Food, Music & Culture Day Trip
Italy

We adored this tour. We started at the acetaia and learned all about the production of balsamic vinegar. The tasting was a wonderful experience, as was the tour itself. Then we moved on to tour Casa Museo Luciano Pavarotti. My husband and I being very into the musical arts, we very much enjoyed this tour. The self guided tour with the headset was perfect and allowed you to tour at your own speed. Next was lunch at an amazing little restaurant not far from Pavarotti's home. There was a table for two set for us on arrival and the services was amazing. The food even better. We finished the day with a trip to the Ferrari museum. This was my husband's favorite portion of the trip! Overall it was a wonderful day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cinque Terre Day Trip from Florence
Cinque Terre Day Trip from Florence
Florence

This tour was wonderful! We had a blast with our tour guides Marco and Ellenora. Viewing the villages of Cinque Terre by boat was amazing. The view was spectacular. We had lunch at a local restaurant in Venazza and the pesto was to die for! We hiked up the hillside to get a better view point and were able to take some amazing pictures!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Oct 22, 2023

Christin, I would like to sincerely thank you for your warm words!
I know you were anticipating this special trip for long, so it is even more important for me that everything went great! I am looking forward to welcoming you again in Greece this time and meet you and your family in person.
All the best, Eleni.

Wonderful time in Jordan made possible by Samir and Team
Jordan | Oct 1 - Oct 5, 2023

Raquel
Raquel R.
Canada | Reviewed on Oct 21, 2023
I had the greatest privilege to work with Samir in planning my trip with my husband in Jordan. From the get go, Samir was consistently supportive throughout the process.,Timely responses to my questions and knowledgeable with his recommendations to make our visit unforgettable. From the time we arrived at the airport up to our last day, his team made sure we are comfortable and happy. Our driver-guide Bassam was professional, warm, kind and funny guy. We enjoyed his company and felt safe in... Read more

I had the greatest privilege to work with Samir in planning my trip with my husband in Jordan. From the get go, Samir was consistently supportive throughout the process.,Timely responses to my questions and knowledgeable with his recommendations to make our visit unforgettable. From the time we arrived at the airport up to our last day, his team made sure we are comfortable and happy. Our driver-guide Bassam was professional, warm, kind and funny guy. We enjoyed his company and felt safe in his capable hands. Thank you Bassam!
Very grateful of our time in Jordan made possible by Samir and his wonderful team!

Hotel Review
SEAS HOTEL - AMMAN
Amman

This hotel is busy and we are thankful that we only had to stay here overnight to catch our flight out of Jordan. The lady at reception raised her voice and reluctant when we asked help in printing our boarding pass. When no one at Room Service was available to get our order, we called Reception to help. A gentleman said he will call them to call us. No one called us. We just decided to get food somewhere else when we would have preferred to stay in and get rest before our flight. The hotel is nice and modern but the service is not up to par.

Authenticity & Character
Location
Nce part of town and close to the airport
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Jordan

After Bassam, our driver handed us over to Abd, our guide for 2 days we knew it was an experience to behold. Abd was knowledgeable about Petra, he knew how to pace our visit when he thought we were getting sensory overload. Very patient, kind and funny. He made us feel safe and well taken care of. On our last day in Petra, he helped us arrange a lovely lunch at a local restaurant so we can try mansaf, Jordanian national dish. He even used his personal vehicle to pick us up at the hotel to bring us to the restaurant. What a great and thoughtful way to cap off our Jordan visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan

To get assistance at the airport after a long flight was a great kick-off to the adventure that awaited us in Jordan. We were greeted by Samir’s team that facilitated customs and immgration in a quick manner. We were then handed off to Bassam, our driver guide to warmly welcome us to Jordan in his clean and comfortable car. And off we went to our Jordan adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 21, 2023

Hello Raquel
very grateful for your kind and encouraging words.
It was my privilege really to host you in Jordan.

warm regards to you both,
stay well and happy.

Samir

I can say nothing but raves about our trip to...
Portugal | Oct 9 - Oct 18, 2023

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Karen D.
Bossier City, LA | Reviewed on Oct 21, 2023
I can say nothing but raves about our trip to Portugal . Pedro did a great job planning our trip and he keep in touch with us daily. All our guides and drivers could not have been better , friendly and informative. The hotels were great and were what we ask for, local and no big chains. I would definitely use kimkim again! Read more

I can say nothing but raves about our trip to Portugal . Pedro did a great job planning our trip and he keep in touch with us daily. All our guides and drivers could not have been better , friendly and informative. The hotels were great and were what we ask for, local and no big chains. I would definitely use kimkim again!

Hotel Review
Hotel Britania Art Deco
Lisbon

Wonderful old hotel. Great service and friendly people.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Oct 21, 2023

Hey Karen
Thank you so much for your positive feedback!
I am super happy to hear you had a great time in Portugal. Having a good communication is key for making sure that the trip runs smoothly - I appreciate you noticing our daily messages.
Wishing you all the best,
Your friend in Portugal - Pedro

A well planned trip through Morocco
Morocco | Oct 5 - Oct 13, 2023

Darren
Darren W.
Canada | Reviewed on Oct 21, 2023
A big thank you to Said for planning a perfect holiday in Morocco for us. He was able to adjust the itinerary to make sure we visited all the areas of the country that we wanted to see.
The trip into the desert and the luxury camp was a highlight. I experienced one of the best evenings of my life sitting under the stars around a fire in the Sahara desert as our Berber hosts sang traditional folk songs. It’s a moment I will never forget.
Not everything was perfect though.. During the...
Read more

A big thank you to Said for planning a perfect holiday in Morocco for us. He was able to adjust the itinerary to make sure we visited all the areas of the country that we wanted to see.
The trip into the desert and the luxury camp was a highlight. I experienced one of the best evenings of my life sitting under the stars around a fire in the Sahara desert as our Berber hosts sang traditional folk songs. It’s a moment I will never forget.
Not everything was perfect though.. During the planning, I told Said we wanted to visit a sculpture garden just outside Marrakesh, and he told me our driver would be more than happy to bring us there on our first day in the city. Our driver Faissal said he wasn’t aware of that plan and told us there was not enough time. He said it was an hour away, and that the garden isn’t as nice as the one we would see the next day. He may have been looking out for our best interests but it was a disappointment.
The accommodations were very good for the most part Although our hotel in Chefchaouen was disappointing. We were not warned that we would be carrying our bags through the streets to the hotel. When we arrived, the place was in disrepair. There was no door knob on our room door so it was difficult to get in. After we complained they put one on, but I noticed another room had the same issue. Did they take the knob off that door to put on ours? The button was broken off the toilet to flush. The towels were damp, but at least they were clean. We were told not to drink tapwater in Morocco and were reminded by our driver and guides. But there was no complementary water at that hotel. We had to pay double what we paid at other shops in the country.
The private tours by guides in each city were well done, especially the tour in Fes by Sharif. As with most tours, these always involved a “shopping” trip to a factory or craft center. While it’s always nice to support local craftspeople we were not really interested in shopping.
I also could have skipped the movie studio tour - even the guide seemed bored.
Don’t get me wrong, I loved Morocco and the tour

Hotel Review
Tiziri Luxury Camp
Merzouga

A highlight of our tour to Morocco. The facilities were wonderful and the staff was friendly and attentive. The food was delicious. The camel ride and the 4x4 rides were a lot of fun. The evening around a fire listening to Berber folk songs and stories under a star filled sky was magical. Highly recommend it.

Authenticity & Character
It is a luxury camp but never loses its Berber flavour
Location
It’s in the Sahara Desert. Absolutely magnificent.
Staff
Attentive and friendly and a lot of fun too
Cleanliness & Comfort
Surprisingly for a camp in the desert it was clean and comfortable.
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Oct 23, 2023
Hi Darren, Thank you for taking the time to share your feedback about your recent holiday in Morocco. We're thrilled to hear that you had a memorable experience, and we greatly appreciate your kind words about our efforts in planning your trip. It's always wonderful to know that travelers like you had a great time exploring our beautiful country. Your highlight of the trip in the Sahara desert truly sounds like a magical and unforgettable experience. The moments spent under the starry... Read more

Hi Darren,

Thank you for taking the time to share your feedback about your recent holiday in Morocco. We're thrilled to hear that you had a memorable experience, and we greatly appreciate your kind words about our efforts in planning your trip. It's always wonderful to know that travelers like you had a great time exploring our beautiful country.

Your highlight of the trip in the Sahara desert truly sounds like a magical and unforgettable experience. The moments spent under the starry desert sky, accompanied by traditional Berber songs, are what make traveling to Morocco so special.

However, we sincerely apologize for the inconvenience you faced with the sculpture garden visit in Marrakesh and the hotel in Chefchaouen. It's unfortunate that there was a miscommunication between us. We'll use your feedback to improve our communication and coordination to ensure that such misunderstandings do not occur in the future. We also deeply regret any discomfort you experienced at the hotel in Chefchaouen and will investigate these issues further to prevent similar situations for future travelers.

Your feedback regarding the shopping trips and the movie studio tour is valuable to us. We understand that not everyone has the same interests, and we will take this into account when planning itineraries for travelers in the future.

We're delighted to hear that you loved Morocco overall and that you had a wonderful time on your tour. We appreciate your honesty, and your comments will help us improve and provide better experiences to our travelers in the future.

Once again, thank you for choosing us to plan your Moroccan adventure. We hope to have the opportunity to welcome you back to Morocco and provide an even more seamless and enjoyable experience on your next visit.

Warm regards,
Said

Johanna was great to work with!
Peru | Oct 11 - Oct 20, 2023

Cindy
Cindy B.
Appleton, WI | Reviewed on Oct 21, 2023
Johanna was great to work with! Very patient with many messages back and forth trying to decide where to go and what to do. Would highly recommend working with her to friends and family. Our portion of our trip in the Amazon was great. Javier was the best guide! Next we spent time with Edwin in Cusco going to Machu Picchu, Sacred Valley and Rainbow Mountain Palccoyo. Johanna strongly recommended the ATV tour and it was definitely a highlight. The lunch with the llamas after ATV was... Read more

Johanna was great to work with! Very patient with many messages back and forth trying to decide where to go and what to do. Would highly recommend working with her to friends and family. Our portion of our trip in the Amazon was great. Javier was the best guide! Next we spent time with Edwin in Cusco going to Machu Picchu, Sacred Valley and Rainbow Mountain Palccoyo. Johanna strongly recommended the ATV tour and it was definitely a highlight. The lunch with the llamas after ATV was incredible. We loved Machu Picchu with Huayna Picchu hike as well as Rainbow Mountain Palccoyo, both highlights of the trip. Edwin was also the best guide, full of knowledge and fun to spend our days with. His driver John was a rockstar too. The trip couldn’t have gone any better, far exceeded expectations for all 8 of us! Thank you!!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in between Lima and the US | Replied on Oct 21, 2023

Hi Cindy,
I’m so glad to hear you and your friends had a great time in Peru! Looking forward to helping you plan your future trips to LATAM.

Best,
Johanna

Trip of a lifetime!!
France | Oct 5 - Oct 13, 2023

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Kevin L.
Clayton, NC | Reviewed on Oct 20, 2023
Lise did an awesome job making our trip special. I gave her a budget and she made it happen. Every detail went as planned and we could not be more satisfied with the services provided. In Paris we toured the Eiffel Tower, private Louvre tour, took a private medieval Paris tour and a private food tour. We also had a Seine river dinner. Delicious!! Each guide was punctual and personable. It was like we had an old friend that knew the area! So nice. We took the train from Paris to... Read more

Lise did an awesome job making our trip special. I gave her a budget and she made it happen. Every detail went as planned and we could not be more satisfied with the services provided.

In Paris we toured the Eiffel Tower, private Louvre tour, took a private medieval Paris tour and a private food tour. We also had a Seine river dinner. Delicious!! Each guide was punctual and personable. It was like we had an old friend that knew the area! So nice.

We took the train from Paris to Nice which was very relaxing. It gave us a chance to see the countryside and enjoy not having to drive.

In Nice we toured Monaco, Antibes, Eze, Cannes and a perfumerie factory. All of these were worth the money and again our guides made it personable and exciting.

Overall we would visit France again and would book with Lise. She communicated well and was available to help when our plans had to cancel or change. Two thumbs up!!

Hotel Reviews
Hotel Le Negresco
Nice

Wow wow wow!! From the first time we stepped up the steps into the hotel till the morning we left, our time at Hotel Le Negresco was unbelievable! They have done an amazing job decorating this hotel with many art pieces. The decor is matched by the amazing service. My wife and I have travelled the world and this hotel was the nicest place we have ever stayed. Luxury is an understatement . We would absolutely stay here again. We booked a dinner at Chantecler restaurant which is onsite of the hotel. They are a Michelin Star restaurant and this was our favorite meal of the entire trip to France. That is saying something as all the food in France is good. It was an expensive splurge but absolutely worth it. You will not be disappointed. Great job Lise booking us at I believe one of the finest hotels in France.

Authenticity & Character
Decor at this hotel is unmatched. It was cool to watch people on the boardwalk stand and stare and take pictures of the hotel.
Location
Centrally located in Nice and convenient to all the sites in and around the French Riviera.
Staff
Everyone was so polite and helpful.
Cleanliness & Comfort
Clean and comfortable all around.
Hotel Brighton
Paris

We really enjoyed our stay at Hotel Brighton. The location was outstanding being so close to the Louvre, Eiffel Tower and shopping. The staff of the hotel were so helpful and accommodating. Specifically, Mitcham was so polite and helpful. He really made us feel at home during our stay. We had a king size bed with a balcony on the 3rd floor overlooking the gardens with the Eiffel Tower in view. The bed was comfortable, the bathroom was clean with 2 sinks and the shower had hot water and good water pressure. They had soft bath and hand towels. The room was spacious enough to have breakfast, which we did every morning, in the room. The included breakfast was delicious. Order one of everything on the breakfast menu as it all so good!!! We would absolutely stay at Hotel Brighton again. Lise did us a wonderful favor booking this hotel.

Authenticity & Character
Location
Close to the site and shopping in Paris.
Staff
Especially Mitcham!
Cleanliness & Comfort
Activity Reviews
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
Cannes, Antibes and St Paul de Vence Small Group Tour (Full day)
France

Seeing the sites along this tour was pretty cool. Our driver did a good job showing us historic locations and recommending shops and restaurants where we should eat.

Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

This was a fun tour. Driving on the Monaco Grand Prix track was pretty cool. We had time to shop at each of the locations. Walking the narrow streets of the old towns was definitely an experience. We were also able to visit a perfume factory which was a nice part of the tour.

Quality of Experience
Guides, Drivers and Staff
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

This was one highlight of our trip to Paris. We would enjoy this experience again.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

We absolutely enjoyed this tour. Maarten was an awesome guide. We shopped for our food and went to a park overlooking Notre Dame where sat, talked and ate. Such a pleasant experience.

Quality of Experience
Guides, Drivers and Staff
Maarten was a wonderful guide. He knew the good spots to get great food and where best to enjoy it in Paris.
Louvre Late Opening Private tour
Louvre Late Opening Private tour
Paris

Phillip was an awesome guide. We were able to skip through the long line and go straight into the Louvre. He was very knowledgeable about the art and knew his way around the museum. It was like we had an old friend showing us around.

Quality of Experience
Guides, Drivers and Staff
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Medieval Paris - St Chapelle, Notre Dame & Conciergerie
Paris

We enjoyed the leisurely stroll around these iconic landmarks. Our guide was so knowledgeable and brought the history to life.

Quality of Experience
Guides, Drivers and Staff
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

Nothing like champagne and caviar at the top of one of the most iconic landmarks in the world. Wasn’t too busy and the views are unrivaled.

Quality of Experience
Transport
Cool to ride in the original elevators to get to the top.
Local specialist: Lise Troulier

Our Croatian guides were fabulous-Nikolina in...
Croatia | Oct 11 - Oct 18, 2023

Lisa
Lisa C.
Santa Rosa, CA | Reviewed on Oct 20, 2023
Our Croatian guides were fabulous-Nikolina in Dubrovnik, the Kameni Dvori family in Konavle- with cooking lesson, wines and dinner, Peter from Dubrovnik/ Ston-where we had the most amazing oysters-raw and fried, Petar in Korchula for Steve’s bicycle tour, Grgo in Hvar/ Stari Grad/ Verboska/ with lunch prepared by his family at their konoba, and, lastly, Ivana for the historical tour of the Diocletian Palace. All we’re knowledgeable, friendly and added unforgettable memories for our Croatian... Read more

Our Croatian guides were fabulous-Nikolina in Dubrovnik, the Kameni Dvori family in Konavle- with cooking lesson, wines and dinner, Peter from Dubrovnik/ Ston-where we had the most amazing oysters-raw and fried, Petar in Korchula for Steve’s bicycle tour, Grgo in Hvar/ Stari Grad/ Verboska/ with lunch prepared by his family at their konoba, and, lastly, Ivana for the historical tour of the Diocletian Palace. All we’re knowledgeable, friendly and added unforgettable memories for our Croatian experience. And Nikola! He gave us a vacation of a lifetime. We have him our budget and our list of what we wanted to see and he created a vacation that was doable within our time frame and wallet. The accommodations were centrally located, clean and modern, with delicious European style breakfasts and friendly, informative concierges/ receptionists. We will use Kimkim for our next vacation!

Hotel Reviews
Balatura Split Luxury Rooms
Split
Authenticity & Character
Location
Staff
Heritage Hotel Dea
Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zuviteo Residence
Korčula
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Apartments Palmotta Palace Dubrovnik Old Town
Dubrovnik
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hvar Half-Day Private Island Tour (Morning)
Hvar Half-Day Private Island Tour (Morning)
Croatia

Grgo was such a joy to spend time with. His knowledge of English, his equal respect for both my husband and me, his sense of humor and his obvious love for his country, his family and being a guide made him my favorite ambassador for Croatia.

Konavle Region Culinary Experience (small group)
Konavle Region Culinary Experience (small group)
Croatia

The farm/ gardens were full of fruit and vegetables that we used for our cooking lesson/ dinner. The wines made on the premises were delicious and our group of fellow diners were friendly and our hosts, entertaining.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 23, 2023
Hi Lisa,
I'm so happy to hear you and Steve had such a memorable vacation!
We are very fortunate to have amazing partners who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to them.
Thank you for taking the time to leave us a review and for trusting me with planning your Croatian adventure. Kimkim is perfect for getting in touch with local experts and working together on a unique trip tailored to your preferences!...
Read more

Hi Lisa,
I'm so happy to hear you and Steve had such a memorable vacation!
We are very fortunate to have amazing partners who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to them.
Thank you for taking the time to leave us a review and for trusting me with planning your Croatian adventure. Kimkim is perfect for getting in touch with local experts and working together on a unique trip tailored to your preferences!
Working on this trip with you and Steve was truly a pleasure and I hope you will consider visiting Croatia again. I wish you both all the best,
Nikola

Amazing trip!
New Zealand | Oct 5 - Oct 17, 2023

S
Sheri M.
Sparks, NV | Reviewed on Oct 20, 2023
Ruth from KimKim/Spring Board and Nathan from Southern World we’re just amazing! I couldn’t have asked for a better pair of travel agents. Ruth listened to what I wanted and help me set up an amazing trip schedule and Nathan set up my accommodations, rental car and trip events. I had an amazing time in my number one bucket list location, New Zealand and I cannot thank Ruth and Nathan enough. Read more

Ruth from KimKim/Spring Board and Nathan from Southern World we’re just amazing! I couldn’t have asked for a better pair of travel agents. Ruth listened to what I wanted and help me set up an amazing trip schedule and Nathan set up my accommodations, rental car and trip events. I had an amazing time in my number one bucket list location, New Zealand and I cannot thank Ruth and Nathan enough.

Hotel Reviews
Abseil Inn
Waitomo Caves

One of a kind experience!

Authenticity & Character
Each room has a theme.
Location
Tough to find, but once there lovely location.
Staff
They knew I had to leave earlier than their scheduled meal times and adjusted it without me asking so I could have breakfast.
Cleanliness & Comfort
Te Waonui Forest Retreat
Franz Josef Westland

Beautiful Hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cobden Garden
Napier

Wonderful B&B!

Authenticity & Character
Beautiful 1800s house.
Location
Staff
Lovely hosts.
Cleanliness & Comfort
Ocean View Retreat
Punakaiki

Wonderful Hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Queenstown House B&B
Queenstown

Wonderful staff and accommodations. First class room and view. You could do your laundry without being charged, big bonus. Loved it!

Authenticity & Character
Well cared for!
Location
Staff
Attentive staff!
Cleanliness & Comfort
Robertson House
Rotorua

First class! Wonderful B&B! I can not recommend it enough!

Authenticity & Character
Oldest Victorian in Rotorua.
Location
Staff
Lovely hosts! They go the extra mile and I cannot say enough about them…amazing care and attention!
Cleanliness & Comfort
World class!
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Oct 20, 2023

I am so happy you had such a great trip! I really enjoyed working with you and planning your vacation. I'm glad you liked all the accommodations and hosts! Thanks so much for booking with me!

11 days private tour in Salvador, Ouro Preto, Rio de Janeiro and Sao Paulo.
Brazil | Oct 3 - Oct 13, 2023

K
kim H.
Canada | Reviewed on Oct 20, 2023
Everything went well with the plan. We got pick up on time and have a good drivers + tour guide staff. /We were not happy with one tour guy (he was old and rude to us) and got a replacement right away the next day.
Our hotels are reasonable and in good locations but they are not the top as we pay the VIP package. Especially, the hotel in Sao Paulo: it should be rated as 2 -3 stars not 4. I would recommended that you choose your hotels rather than Kimkim.
Sao Paulo is very big city...
Read more

Everything went well with the plan. We got pick up on time and have a good drivers + tour guide staff. /We were not happy with one tour guy (he was old and rude to us) and got a replacement right away the next day.
Our hotels are reasonable and in good locations but they are not the top as we pay the VIP package. Especially, the hotel in Sao Paulo: it should be rated as 2 -3 stars not 4. I would recommended that you choose your hotels rather than Kimkim.
Sao Paulo is very big city and quite dangerous for tourist. Other cities are ok but still: walking at night after 7: 30PM is not recommended.

Hotel Reviews
Wyndham São Paulo Paulista
Sao Paulo

it is definitely not a 4 stars hotel. No free water bottle in the room. Hotel restaurant is not great. Next door has an Agentina restaurant which has excellent steak with very good price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wish Hotel da Bahia
Salvador

Good location: beside of a city park. Good restaurant in front of hotel . Not many restaurant near by. I would rate this hotel as a 3 stars. NO free bottle water in the room either.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Solar do Rosário
Ouro Preto

Overall review: Good location, not really a 4 stars as it claims. It does not provide water and have no kettle or coffee maker in the room; it has a good size swimming pool and good restaurant to dine in. We rate it as 3 stars hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Washroom a bit old and smelly.
Miramar Hotel by Windsor
Rio de Janeiro

The pool is too small. Not for swimming but sit in to cool and drink.

Authenticity & Character
Location
In front of the beach and surrounded with restaurants
Staff
Cleanliness & Comfort
Activity Review
Half- day tour in Belo Horizonte and Transfer to Ouro Preto
Half- day tour in Belo Horizonte and Transfer to Ouro Preto
ouro preto

We landed in Belo Horizonte and was pick up by the driver and a tour guy who did not even offer to help us with luggages. We has only 2 carryon and 2 napbacks but it was a very long walk from the airplan to the parking. Our tour guy was a very old man whom mumbling that we could not understand a word he said then he yelled as my husband when my husband complained about no good air condition in the car. We was upset and asked to go straight to our hotel in Ouro Preto: forget about the tour. We was glad that Kimkim change our tour guy the next day. The car air condition was fixed the next day as well. Our driver was great with all the steep hills in Ouro Preto.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in São Paulo | Replied on Oct 21, 2023

Hi Kim! Thank you for sharing your feedback. We're glad to hear that overall, your trip went well, with punctual pickups and a good team of drivers and tour guides. We apologize for the inconvenience you experienced with one of the tour guides, and we were pleased to provide you with a replacement promptly. We appreciate your honest input regarding the hotel accommodations, and we'll certainly take your comments into consideration for future bookings. I wish you safe travels and wonderful adventures in the future!

A 13 day trip around Scotland means one thing...
Scotland | Oct 7 - Oct 19, 2023

David
David L.
Athens, AL | Reviewed on Oct 20, 2023

A 13 day trip around Scotland means one thing, we've got to go back for more. AMAZING. Oou guide around the Isle of Sky, Donald, was amazing, funny, and kind. I can't say enough good things about JUSTINE. She looked after us our whole trip. Checking on us, making changes due to our health problems. My only regret is not being able to give her a hug and say Thank You.

Local specialist: Justine Stewart
Justine
Justine Stewart
Local specialist in England/France | Replied on Oct 27, 2023

David & Kathy,
Thank you so much for your wonderful review. It was such a treat to get to know you and help plan your trip. It was a genuine joy to work with the both of you :)
Best,
Justine

The Local Experience
Morocco | Sep 24 - Sep 29, 2023

J
Jamie H.
Houston, TX | Reviewed on Oct 20, 2023
My wife and I wanted a trip that allowed us to see many parts of Morocco. The team went back and forth with us until we finally had a plan that we really loved. We started in Tangier and our driver, Soufyan, picked us up from the airport. The SUV was very nice and clean. Soufyan took us to a store to make sure we had things for the night. We drove from Tangier to the Blue City to Casablanca to Marrakesh to the Agafay Desert. Soufyan made sure we had very authentic experiences, as we... Read more

My wife and I wanted a trip that allowed us to see many parts of Morocco. The team went back and forth with us until we finally had a plan that we really loved. We started in Tangier and our driver, Soufyan, picked us up from the airport. The SUV was very nice and clean. Soufyan took us to a store to make sure we had things for the night. We drove from Tangier to the Blue City to Casablanca to Marrakesh to the Agafay Desert. Soufyan made sure we had very authentic experiences, as we stopped at various local restaurants and shops along the way. We even met Soufyan's mother and brother and shared a meal with them. Soufyan knew where to find anything we needed and let us play music in the car to get the vibes right. He was available 24/7 and we were very happy to have him around. I'm committed to always finding a person like Soufyan wherever we travel to--it makes the experience all the more memorable.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 20, 2023
Hi Jamie, Thank you so much for taking the time to share your incredible experience with us! We're absolutely thrilled to hear about the fantastic journey you and your wife had exploring Morocco, and we couldn't be happier that you chose to embark on this adventure with us. It's heartwarming to know that our team worked diligently with you to create a personalized itinerary that perfectly suited your desires. We understand that crafting the ideal travel plan can be a bit of a back-and-forth... Read more

Hi Jamie,

Thank you so much for taking the time to share your incredible experience with us! We're absolutely thrilled to hear about the fantastic journey you and your wife had exploring Morocco, and we couldn't be happier that you chose to embark on this adventure with us.

It's heartwarming to know that our team worked diligently with you to create a personalized itinerary that perfectly suited your desires. We understand that crafting the ideal travel plan can be a bit of a back-and-forth process, and we're delighted that we could deliver an experience that you truly loved.

It's fantastic to hear that Soufyan's extensive knowledge of the area made it easy for you to find everything you needed and that he created the perfect ambiance with music in the car. His availability 24/7 demonstrates our dedication to ensuring you had a seamless and memorable experience throughout your trip.

Once again, thank you for choosing us to be a part of your Moroccan experience. We would be thrilled to welcome you back in the future

Warm regards,
Mohamed

Thank you Kimkim!
South Africa | Oct 5 - Oct 16, 2023

Jake
Jake S.
Canada | Reviewed on Oct 20, 2023
Absolutely amazing honeymoon. Bernice was a joy to deal with, and we will definitely use kimkim for future trips. Read more

Absolutely amazing honeymoon. Bernice was a joy to deal with, and we will definitely use kimkim for future trips.

Hotel Reviews
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Black Heath Lodge
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azamare Guest House
Cape Town
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Quartier Francais
Franschhoek
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Birkenhead house luxury hotel
Hermanus
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bernice Vorster
Bernice
Bernice Vorster
Local specialist in Johannesburg, South Africa | Replied on Oct 23, 2023

Jake & Emily,
Thank you so much for visiting us here in South Africa!
I'm so glad you both had a wonderful honeymoon and you are already considering returning in the future! It was truly a pleasure helping you both with your trip 😊

New to Kimkim and Morocco
Morocco | Oct 7 - Oct 16, 2023

Maya
Maya F.
Rockville, MD | Reviewed on Oct 20, 2023
This was my first time booking with Kimkim and I was nervous because I prefer to book every step of my vacation myself. Leaving my trust to the Kimkim team was a new experience that paid off. We had a good itinerary, nice accommodations, great guides (Sharif, Said, Hanan) and driver (Tarik) for our entire trip. This style of travel was definitely outside of my comfort zone but visiting Morocco would have been impossible to plan without Kimkim's vetted drivers and guides (Original Travels). ... Read more

This was my first time booking with Kimkim and I was nervous because I prefer to book every step of my vacation myself. Leaving my trust to the Kimkim team was a new experience that paid off. We had a good itinerary, nice accommodations, great guides (Sharif, Said, Hanan) and driver (Tarik) for our entire trip. This style of travel was definitely outside of my comfort zone but visiting Morocco would have been impossible to plan without Kimkim's vetted drivers and guides (Original Travels). For future travelers to Morocco specifically, I would suggest to budget $300 minimum in cash as there are lots of tips involved and unexpected, cash-only visits. Also, work closely with your Kimkim advisor to reduce number of cities to minimize drive time. The driving estimates were much longer than listed and, had I known in advance, I would have cut out some places to spend more time in cities instead of on the road. For me, traveling to Morocco was a once in a lifetime experience. I felt supported by the Kimkim team and they were responsive during our trip when we had problems or questions. I would recommend Kimkim for complex itinerary travel.

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

Dated, dusty hallways, stuffy rooms. The rooftop restaurant was incredibly slow for dinner (2 hours for pizza). Day time service was much better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
2Ciels Boutique Hotel
Marrakech

Typical city hotel with city amenities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Best breakfast of the trip was at this hotel.
Orient Desert Camp
Merzouga

Wonderful! Perfect setting. Campfires were a lovely touch. Food was pretty good. Real plumbing was a nice luxury. Only thing noticeably missing was air conditioning in the tents. If you needed to stay inside during the day (due to illness, for example), it was pretty difficult due to the daytime heat.

Authenticity & Character
Beautiful setting in the Sahara
Location
In the sand dunes. Stargazing can't be beat!
Staff
Mohammed made the desert experience fun and authentic
Cleanliness & Comfort
We needed AC and outlets in the room but otherwise it was great. Lots of hot water, flush toilets, beds were excellent.
Hotel Dar Mounir
Chefchaouen

No complaints about Dar Mounir. Room was comfortable. My one suggestion would be to have more food/ staff at the breakfast buffet. There were many many guests nearly fighting over eggs. The hotel did not seem prepared for the high number of guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Grand Alcazar
Fes

Beautiful, well located riad. I loved the food, comfortable beds, pool, wifi. We did have a problem at check out where they asked us to pay for our pre-paid rooms. We needed to reach out to Kimkim to get it resolved before we could leave. It was incredibly awkward and delayed our early start for the day.

Authenticity & Character
Location
Staff
Literally everything was great until check out. It seemed that the staff working the morning of our checkout was disorganized which left a poor feeling at departure.
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

We arrived here after dark and it was clear this was a remote mountain hotel. The door to our room did not shut fully (and could not be locked) and we had no hot water. The views from the balcony were nice in the morning. The staff were nice but the dinner food in the restaurant was subpar and expensive. Because of too many issues, I cannot recommend this hotel.

Authenticity & Character
Not enough time to enjoy the pool
Location
This was a stop we could have skipped. Not much else in this area so were limited to eating at the hotel.
Staff
Staff were great
Cleanliness & Comfort
The room was clean but no hot water and felt a bit unsafe not being able to close or lock our room.
Activity Reviews
Dine with a Local Family
Dine with a Local Family
Morocco

Going into a stranger's home for a meal is very questionable endeavor anywhere in the world, but it was great here. Surprisingly enjoyable! The family was very nice, kind, welcoming. They made sure to keep us fed and entertained. It's clear that they host families often and I think we all had a good time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

Definitely not tranquil. Walking in was very chaotic with lots of loud talking and people milling around. The reception was frazzled and we did not feel welcomed. There seemed to be only 1 service available (scrub and massage) so there was no point in looking at the spa menu. The changing room was very small and hot-- not much privacy. There was 1 toilet in the building for probably 15 ppl there. It felt like an assembly line. By the time you get to relax, it's time to leave.

Quality of Experience
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 24, 2023
Hi Maya, Thank you for sharing your review of your experience in Morocco, we greatly appreciate your feedback, and we're thrilled to hear that you had a positive experience overall. It's wonderful to hear that you enjoyed a well-crafted itinerary, and comfortable accommodations and had the opportunity to explore Morocco with excellent guides and a reliable driver. Sharif, Said, Hanan, and Tarik certainly played a pivotal role in enhancing your travel experience. Your advice for future... Read more

Hi Maya,

Thank you for sharing your review of your experience in Morocco, we greatly appreciate your feedback, and we're thrilled to hear that you had a positive experience overall.

It's wonderful to hear that you enjoyed a well-crafted itinerary, and comfortable accommodations and had the opportunity to explore Morocco with excellent guides and a reliable driver. Sharif, Said, Hanan, and Tarik certainly played a pivotal role in enhancing your travel experience.

Your advice for future travelers to Morocco is valuable, it ensures you're prepared for any unexpected financial needs during your journey. Additionally, your recommendation to optimize your itinerary and minimize travel time is a practical suggestion for maximizing your time in the cities you visit.

We're delighted to know that you felt supported by our team throughout your trip and that we were responsive when you encountered issues or had questions. Our priority is to ensure that travelers have a seamless and enjoyable experience, and your feedback reaffirms our commitment to that goal.

We're truly honored that you consider your trip to Morocco a once-in-a-lifetime experience, and we're grateful for the opportunity to have been a part of it. Your recommendation of Kimkim for complex itinerary travel means a lot to us, and we're here to assist you with any future travel adventures you may have. Thank you for choosing Kimkim, and we hope you have many more incredible journeys in the years to come!

Best Wishes,
Abdel

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.