Kimkim Trip Reviews

4.8
Based on 20,257 ratings
Read 20,257 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Such trip is very complicated to organize, bu...
Australia | Jun 11 - Jun 24, 2023

I
Israel B.
Germany | Reviewed on Jul 04, 2023
Such trip is very complicated to organize, but all worked very good.
All the hotels were good and all the tours were on time and well organized.
No "bad surprices" during the trip.
All re reservations where going perfect.
Read more

Such trip is very complicated to organize, but all worked very good.
All the hotels were good and all the tours were on time and well organized.
No "bad surprices" during the trip.
All re reservations where going perfect.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne

very central located. Old fashion hotel, nice ambiente.

Authenticity & Character
niche Art Deco ambiente
Location
very close to train station and Skybus terminal
Staff
very friendly
Cleanliness & Comfort
rooms were not made one night
Desert Gardens Hotel
Yulara

it takes some time to get into the constrains of been in Uluru Restaurant too expenscie for a very poor service.

Authenticity & Character
standard hotel
Location
we got interior rooms with no view to the rock
Staff
very friendly
Cleanliness & Comfort
baths were not very clean.
Holiday Inn Cairns Harbourside, an IHG Hotel
Cairns North

nice area, quite and beatifull garden. Small pool

Authenticity & Character
standart hotel
Location
a little outside of the city, but still good location
Staff
VERY friendly
Cleanliness & Comfort
very good air condition!
PARKROYAL Darling Harbour
Sydney

Freindly staff, good location, just a litle dark. Good value for the money.

Authenticity & Character
Location
near Darling habour
Staff
very friendly
Cleanliness & Comfort
Activity Reviews
Uluru Sunrise & Kata Tjuta Visit
Uluru Sunrise & Kata Tjuta Visit
Uluru
Quality of Experience
Guides, Drivers and Staff
guides was not so friendly
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

big buss, very bussi

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day  Outer Great Barrier Reef (from Hotel)
Full-Day Outer Great Barrier Reef (from Hotel)
Cairns

From begging to the end a perfect adventure

Quality of Experience
swiming with Jarks
Food
very good ... and abundant
Guides, Drivers and Staff
Extremlly friendy staff!
Transport
Welcome to Cairns
Welcome to Cairns
Cairns

UNFORGETABLE

Quality of Experience
Guides, Drivers and Staff
great crew!
Transport
Blue Mountains Day Trip with Hike
Blue Mountains Day Trip with Hike
Sydney
Quality of Experience
Food
AMANZING. Over the expectations!!!
Guides, Drivers and Staff
very friendly, educated and nice guide.
Transport
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Jul 04, 2023

Thank you very much for sharing your experience with us. It is always so great to hear our clients have a fantastic time.

I would to follow up with a phone call, there are a few comments that got my attention in regards the hotel in Ayers Rock and other comments in general . We apologize should you have had any inconvenience.

We hope to see you soon...

Connie

The best adventure!
Iceland | Jun 12 - Jun 23, 2023

Anthony
Anthony L.
Australia | Reviewed on Jul 04, 2023
Our ring road adventure was the most fantastic holiday experience. Iceland is truly a magical place, and we're so thankful to Gummi, our local specialist, for creating such a memorable trip. Gummi took on board our wishes to see as much as possible in the time we had and devised a trip that met every expectation. Everything was carefully and thoroughly considered, from our route to the restaurant recommendations and optional activities. Even when things didn't go to plan (the airline lost our... Read more

Our ring road adventure was the most fantastic holiday experience. Iceland is truly a magical place, and we're so thankful to Gummi, our local specialist, for creating such a memorable trip. Gummi took on board our wishes to see as much as possible in the time we had and devised a trip that met every expectation. Everything was carefully and thoroughly considered, from our route to the restaurant recommendations and optional activities. Even when things didn't go to plan (the airline lost our bags) Gummi and Veronika quickly assisted where they could with local knowledge on where to acquire the gear we needed. Along the way, questions and queries were responsively acknowledged, and no request was too small. Having this ability to talk with someone local was worth every cent! We'll definitely use this service again.
Thank you, Gummi and Veronika!

Hotel Reviews
Fosshótel Reykholt
Reykholt

A really nice hotel to finish off the trip - 5 stars! Everything about this hotel was great. The restaurant was fabulous and the staff were very helpful. The rooms were modern and well-equipped.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjavík Marina - Berjaya Iceland Hotels
Reykjavík

Great location, and when an issue arose, it was solved promptly and respectfully. There's a great bar next door, and breakfast was one of the best on our trip - totally worth it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stundarfriður
Stykkisholmur

These cottages were fantastic and in a great location. The staff were accommodating, and the breakfast was small but better than some of the other larger hotels we stayed at. The cottages were well-appointed and very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sel - Hótel Mývatn
Myvatn

Friendly staff with lots of local knowledge. The hotel room was large and the beds were comfy. The restaurant was average and the breakfast was okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kea by Keahotels
Akureyri

A very nice hotel although the rooms were quite small. A great location - centrally located and the staff were very friendly with lots of local knowledge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Apartments
Seyðisfjörður

Our host Ingrid was fabulous! We arrived late on Iceland's National Day, and the party was in full swing. However, we had a restful night's sleep after enjoying the view of the nearby mountain ranges overlooking the bay. It had a nice hot shower too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Brunnhóll Country Guesthouse
Höfn

It was relatively expensive for what was on offer however, the rooms were large with a great view of the glaciers. Good to have a laundry service available. Breakfast was average, I'd probably skip it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Katla by Keahotels
Vík

Rooms were of a high standard, with a great breakfast. A great shower at the end of a long day touring and hiking along with a comfy bed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stracta Hotel
Hella

The rooms were small, and the hot tubs were very busy. The restaurant and other facilities were adequate. The staff were very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
G
Guðmundur P.
Iceland | Replied on Jul 05, 2023

Thank you so much for the kind words. I'm so happy the trip was a success despite a bit of bad luck.
Veronika deserves a big applause for being on top of things, it's great working with her!
Hope to see you here soon again, if I don't see you in Australia or Vietnam before, remember, we had a deal haha :D
một hai ba, dô!

Surpassed our expectations
Portugal | Jun 18 - Jul 3, 2023

M
Mirella F.
Canada | Reviewed on Jul 04, 2023
Our trip to Portugal was fantastic. It was expertly custom planned by Pedro and we could not have asked for more. Beginning with Kim Kim’s platform which is so simple and efficient to all the detail provided before we left to the constant contact we received from Pedro on a daily basis while we were there, it was amazing. We also had to make changes last minute due to our incoming flight being cancelled and Pedro handled the modifications without issue. Every detail was looked after - the... Read more

Our trip to Portugal was fantastic. It was expertly custom planned by Pedro and we could not have asked for more. Beginning with Kim Kim’s platform which is so simple and efficient to all the detail provided before we left to the constant contact we received from Pedro on a daily basis while we were there, it was amazing. We also had to make changes last minute due to our incoming flight being cancelled and Pedro handled the modifications without issue. Every detail was looked after - the drivers picked us up in Mercedes and were very professional, the tours were personalized for us alone, I would not hesitate to use Kim Kim again.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 04, 2023

Dear Mirella,
Thank you so much for sharing such an amazing feedback on your experience in Portugal - I am super happy to hear that we have surpassed your expectations :)
It really was a pleasure to organise this trip for you & Darrell. I wish you all the best and feel free to recommend us to your friends and family.
Sincerely,
Your friend in Portugal - Pedro

Highly recommend!
Jordan | Jun 27 - Jul 3, 2023

Jaime
Jaime M.
| Reviewed on Jul 04, 2023
Mariam was great to work with in planning. During the trip, every detail was covered- white glove treatment from when we got off the plane! Dinner in a cave in Petra was off the beaten path and special. She squeezed as much in to our week in Jordan as possible, to take full advantage! Our driver/guide for our week, Ayoub, was superb. Highly recommend. He had all the qualities of a great guide: knowledgeable, diligent, creative, flexible, friendly, hard working, caring. Truly excellent .... Read more

Mariam was great to work with in planning. During the trip, every detail was covered- white glove treatment from when we got off the plane! Dinner in a cave in Petra was off the beaten path and special. She squeezed as much in to our week in Jordan as possible, to take full advantage!

Our driver/guide for our week, Ayoub, was superb. Highly recommend. He had all the qualities of a great guide: knowledgeable, diligent, creative, flexible, friendly, hard working, caring. Truly excellent . We have had tons of guides through our years of travel and he really stands out!

Great experience with KimKim!!

Hotel Reviews
Memories Aicha Luxury Camp
Wadi Rum

Accommodations were cool and high end! Bad food poisoning. Difficulty coordinating activities - jeep tour, camel ride. So many lights so it wasn’t great viewing of the beautiful starry sky.

Authenticity & Character
Location
Staff
Staff were doing their jobs but going through the motions. Not a lot of smiles.
Cleanliness & Comfort
Accommodations were impeccable but very bad food poisoning required doctor care and IV.
Marriott Dead Sea Resort
Sweimeh

Highly, highly recommend! We had an AMAZING experience at the Marriott Dead Sea. Facilities are truly *amazing.* We have traveled extensively, and could have stayed a week here! But what set them apart is their staff are fabulous!!! Numerous team members went above and beyond for us. Everyone was friendly and responsive. We had a booking snafu, and they handled it amazingly. Better than any other hotel booking issue we have had, and we travel a ton for work and leisure! Responsive and fair. One family member had food poisoning from a prior destination, and the hotel nurse Ali recommended care, accompanied us to an outside doctor and navigated everything, and followed up a few hours later to ensure all was good!

Authenticity & Character
Location
Direct Dead Sea access. Gorgeous views.
Staff
We had a booking snafu and they handled it amazingly-better than any other hotel we have dealt with (and we travel extensively).
Cleanliness & Comfort
Local specialist: Mariam Alnajdawi
Mariam
Mariam Alnajdawi
Local specialist in Amman- Jordan | Replied on Jul 04, 2023

Hello Jaime,

Thank you so much for this such nice words. and I hope to host you and your Family again in Jordan.

Best Wishes,
Mariam,

It was a great trip for our family, thank you.
Thailand | Jun 25 - Jul 3, 2023

B
Bulent O.
Turkey | Reviewed on Jul 04, 2023
It was a great trip, places we have stayed were well selected. Guides at the airports were very helpful and important. The part we stayed in Koh Samui is very well selected and great. I specifically wanted to thank to our local guide in Bangkok and Kanchanaburi. Thani you Kanya, for everything you have done with us. She is the greatest guide ever :) Thanks to her we had the chance to experience both popular attractions and local dishes, local history, shopping… It was a great trip... Read more

It was a great trip, places we have stayed were well selected. Guides at the airports were very helpful and important. The part we stayed in Koh Samui is very well selected and great.

I specifically wanted to thank to our local guide in Bangkok and Kanchanaburi. Thani you Kanya, for everything you have done with us. She is the greatest guide ever :)

Thanks to her we had the chance to experience both popular attractions and local dishes, local history, shopping…

It was a great trip and we are very happy…

Thank you KimKim, Sunny and best guide Kanya.

Bulent

Hotel Reviews
Ariyasom Villa
Bangkok

It is a great experience, we loved the location, design, restaurant.

Authenticity & Character
The architecture, furnitures, plants and design was great. Rooms were spacious and bathrooms were designed beautifully.
Location
Close to sky train, hospital and 7/11
Staff
Cleanliness & Comfort
Rooms can be cleaner and my safe was not working. Mosquitos :(
NH Collection Samui Peace Resort
Koh Samui

The rooms are clean, beds are comfortable maybe pillows can be better. Restaurant was very good. It is really close to fisherman’s village which was a great local experience. People were very friendly and helpful.

Authenticity & Character
Design, architecture and plants.
Location
Close to fisherman’s village.
Staff
They were always smiling, they did everything to help.
Cleanliness & Comfort
Very clean, daily room service was great.
Mode Sathorn Hotel Bangkok
Bangkok

Great city hotel comfortable beds very very close to the sky train.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
U Inchantree Kanchanaburi
Kanchanaburi

First of all the Tree is amazing and our total experience was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Erawan National Park - Hellfire Pass museum
Visit Erawan National Park - Hellfire Pass museum
Kanchanaburi

It was great but long drive can be hard.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver and the vehicle was was great.
Transport
Symbolic temples - Klong tour
Symbolic temples - Klong tour
Bangkok

It was great, our guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family evening food tour by tuk tuk
Family evening food tour by tuk tuk
Bangkok

With our local guide Kanya this was a great experience for our family. We loved it.

Quality of Experience
Food
Chinatown is great listen to your guide!!!
Guides, Drivers and Staff
Transport
Family fun day with  kayaking &snorkeling at Angthong Marine Park by VIP joining speedboat
Family fun day with kayaking &snorkeling at Angthong Marine Park by VIP joining speedboat
Ko Samui
Quality of Experience
Food
Really good food.
Guides, Drivers and Staff
Great guide.
Transport
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Elephant Sanctuary Koh Samui - Afternoon visit - Joining activity
Ko Samui

It was the best activity we have experienced in Thailand. We had a great time while family loved.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sunny Le
Sunny
Sunny Le
Local specialist in Hanoi, Vietnam | Replied on Jul 19, 2023

Hi Bulent,

Thank you so much for your detailed feedback, it's a big motivation for me and our team to work for future customers and see what we can improve. I feel a bit pity that I could not meet you and your family by the time we were both in Bangkok; actually one of my colleagues stayed at Mode Sathorn on your last night there, but just not me.

I'm so glad that overall you enjoyed the trip and were pleased with our services, I do hope you can come back to us in the near future, maybe visit Vietnam where I can meet your lovely family in person :)

Thank you again,
Sunny

Something for everyone in Thailand
Thailand | Jun 17 - Jun 24, 2023

L
Lauren M.
Malaysia | Reviewed on Jul 04, 2023
My family and I had a wonderful experience traveling through Thailand. All of the logistics were smooth and easy, allowing us the maximum time to spend together relaxing and learning new things. We adults marveled at the Grand Palace in Bangkok (though it was a lot for the kids), and the kids loved the tuktuk tours and the colors of the floating market. Everyone relaxed in Koh Samui and enjoyed the charm of Chiang Mai. Our friends wondered if we were trying to fit too much into our time in... Read more

My family and I had a wonderful experience traveling through Thailand. All of the logistics were smooth and easy, allowing us the maximum time to spend together relaxing and learning new things. We adults marveled at the Grand Palace in Bangkok (though it was a lot for the kids), and the kids loved the tuktuk tours and the colors of the floating market. Everyone relaxed in Koh Samui and enjoyed the charm of Chiang Mai. Our friends wondered if we were trying to fit too much into our time in Thailand, but with our tailored tour, it all felt possible! Lacey checked in to make sure it was all going well, and her team was always available when we needed!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jul 10, 2023

Dear Lauren,
Thanks so much for your sharing, and it's great pleasure for our team to welcome your family!
I look forward to assist you with your next plan in Southeast Asia soon. Feel free to reach out to us anytime :)

Warmest regards,
EV Team

Great planned trip. Good use of 7 nights.
South Africa | Jun 11 - Jun 23, 2023

I
Irfan S.
Houston, TX | Reviewed on Jul 04, 2023
Great planned trip. Good use of 7 nights. Liked the split and a break between both major safari (Sabi Sand and Chobe NP). The break covered lookouts and hiking in Blyde Canyon areas, staying in White River, and trip to Victoria Falls. We intentionally added an additional game drive in the Zambezi NP one free morning ourselves. All three places (in Sabi Sands, Victoria Falls and Chobe NP) were great. Chobe NP resort inside the park was very good and definitely 5 stars. Nkorho bush lodge... Read more

Great planned trip. Good use of 7 nights. Liked the split and a break between both major safari (Sabi Sand and Chobe NP). The break covered lookouts and hiking in Blyde Canyon areas, staying in White River, and trip to Victoria Falls. We intentionally added an additional game drive in the Zambezi NP one free morning ourselves. All three places (in Sabi Sands, Victoria Falls and Chobe NP) were great. Chobe NP resort inside the park was very good and definitely 5 stars. Nkorho bush lodge in Sabi Sands was very good with excellent guides. The river Cruise was on Zambezi was excellent. Location for Victoria Falls lodge was excellent. Place was slightly dated. Local tour outfitters / transport (Sable Tours for Sabi Sands & White River, Wild Horizons in Zambezi tours/river cruise, and local Botswana transfer to Chobe) were excellent. Both flights on Airlink Airlines and one flight on FastJet were well planned.

Hotel Reviews
Oliver's Lodge
White River

Slightly dated, but place was excellent. clean, great food, and beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Victoria Falls Safari Lodge
Victoria Falls

Excellent location, slightly dated but still very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nkorho Bush Lodge
Kruger National Park

Great place and amenities. Only complaint was too much food and lunch and dinner lol

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chobe Game Lodge
Serondela

Really awesome place. Easily the best place on our trip. Only complaint was overuse of bottled waters. They could use reusable water bottles and filter water station on site. same for sparkling water.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Jul 05, 2023

Hi Irfan
Thank you so much for this great review.
So glad to hear that you enjoyed your experiences and the places you visited.
It was a pleasure planning this trip for you and happy to hear that you were looked after.
Thank you for taking the time to send us this valuable feedback.
Best wishes, Petru

Amazing Adventure
Australia | Jun 14 - Jun 27, 2023

Carrie
Carrie H.
Oak Park, IL | Reviewed on Jul 04, 2023
We had 13 days in Australia, Connnie did a wonderful job helping us plan. Did a Foodie tour in Melbourne with Janet. She told us about immigration in Melbourne. The highlight was the Mabu Mabu Cafe. The Penguin Parade on Phillips Island was fun. In Cairns we took the railway to the Kuranda Rainforest, which was a lot of fun. We also went snorkeling in the Great Barrier Reef. My daughter and I touch a sea cucumber. It was beautiful. In Brisbane, we toured the Gold Coast and the Lone... Read more

We had 13 days in Australia, Connnie did a wonderful job helping us plan. Did a Foodie tour in Melbourne with Janet. She told us about immigration in Melbourne. The highlight was the Mabu Mabu Cafe. The Penguin Parade on Phillips Island was fun. In Cairns we took the railway to the Kuranda Rainforest, which was a lot of fun. We also went snorkeling in the Great Barrier Reef. My daughter and I touch a sea cucumber. It was beautiful. In Brisbane, we toured the Gold Coast and the Lone Pine Koala Sanctuary. Not only did my daughter hold a koala, but we saw a spinning platypus. Eco Safaris was awesome. The Sydney Opera House was truly amazing. Let's Go Surfing provided a great tour of Bondi Beach and surf lessons. It was an excellent adventure.

Hotel Reviews
voco Brisbane City Centre, an IHG Hotel
Brisbane City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Cairns Harbourside, an IHG Hotel
Cairns North

Great staff, nice rooms, but a little far from the center of town.

Authenticity & Character
The staff was great!
Location
Staff
Cleanliness & Comfort
Clarion Suites Gateway
Melbourne

Convenient Location, but typical hotel.

Authenticity & Character
Location
In main downtown area
Staff
Cleanliness & Comfort
Activity Review
Morning Discover Bondi Tour
Morning Discover Bondi Tour
Sydney

Lars from Let's Go Surfing was so much fun. Bondi was beautiful and my daughter loved the surfing!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in South Florida and New Zealand | Replied on Jul 04, 2023

Oh Carrie, I am so happy you had such a wonderful time, working with us at Springboard via kimkim gives you peace of mind when traveling as we make all of your arrangements for you - all you need to do is pack! We are thrilled you had a wonderful time and memorable.
We look forward to seeing you in another one of our trips.
We appreciate this review very much...

Thank you very much
Connie

We had an amazing time with Ayoub on our tour...
Morocco | Jun 23 - Jul 4, 2023

M
Michal P.
Bellevue, WA | Reviewed on Jul 03, 2023

We had an amazing time with Ayoub on our tour of Morocco. He was kind, patient and shared some delights with us that we didn’t expect like lunch in Taddart Oufella and roadside kefir+couscous in Souk Tlet El Gharb. He shared fun stories and we had good laughs. The girls enjoyed his smooth driving, as well. Thank you, Ayoub!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Jul 04, 2023

Hi Michal,

Thank you so much for your kind words! I'm thrilled to hear that you had an amazing time with Ayoub on your tour of Morocco. It's wonderful to know that Ayoub's kindness, patience, and unexpected delights like lunch in Taddart Oufella and roadside kefir+couscous in Souk Tlet El Gharb made your experience even more special. The fun stories and good laughs shared with Ayoub added an extra touch of enjoyment to your journey. It's fantastic that the girls appreciated Ayoub's smooth driving too. I'll make sure to pass on your heartfelt thanks to Ayoub!

Best regards,
Abdel

Incredible experience from the time we landed...
South Africa | May 5 - May 14, 2023

P
Prat V.
Smyrna, GA | Reviewed on Jul 03, 2023

Incredible experience from the time we landed in the airport till we headed back home. Also Lucy, Lindi was able to add a last min 5 hour tour of Johannesburg which was really good.

Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jul 04, 2023

Thank you very much for sending us a review!
We are pleased we were able to assist and perfect this trip for you!

Emi and Francesco were invaluable in planning...
Italy | Jun 22 - Jun 23, 2023

April
April H.
Wilmington, DE | Reviewed on Jul 03, 2023
Emi and Francesco were invaluable in planning my trip to Italy. As a single mom traveling with two teenage boys I was overwhelmed by the planning and needed help. It was easy to communicate with Emi and Francesco through the KimKim platform throughout the entire process. They were attentive to my requests and always replied in a timely manner. I was satisfied with the hotels and transportation chosen for us. I had requested to splurge a little at our last destination (Sorrento) and the hotel... Read more

Emi and Francesco were invaluable in planning my trip to Italy. As a single mom traveling with two teenage boys I was overwhelmed by the planning and needed help. It was easy to communicate with Emi and Francesco through the KimKim platform throughout the entire process. They were attentive to my requests and always replied in a timely manner. I was satisfied with the hotels and transportation chosen for us. I had requested to splurge a little at our last destination (Sorrento) and the hotel did not disappoint! The high speed train transport in business class was comfortable and easy to navigate. The tours they chose in each city were lead by friendly and informative tour guides. The only change I would make is to the private gondola ride in Venice. It was a lovely ride but departed from one of the main tourist areas and was very crowded. There were other gondola rides we saw that were off the beaten path which I would have preferred. I was able to use WhatsApp to contact the team a couple of times during the trip with questions which was very helpful. Our tours of the Colosseum, Palantine Hill, and Roman Forum and of Pompeii were AMAZING and will be remembered for a lifetime. I would advise to arrive at the tour meeting locations early. I used Google maps to find my way and it got me close to some of the locations but I had to spend some extra time finding the right place. Also, bring your own wired earbuds because the ones provided for the tours hurt our ears. We attended a pizza and gelato making class in Florence which resulted in the best gelato we had the whole trip (and we had a lot). This was the favorite activity of my teenage boys. This is the first trip I've taken that I did not plan entirely myself and I am looking forward to using KimKim again for my next adventure. I would recommend Emi and Francesco to anyone traveling to Italy.

Activity Reviews
Day at leisure in Sorrento
Day at leisure in Sorrento
Sorrento

We were able to hike to Bagni Regina Giovanna from our hotel. Enjoyed a day of sunbathing and swimming in the Bay of Naples. The kids enjoyed jumping off the rocks.

Pompeii  Excavations half-day Tour
Pompeii Excavations half-day Tour
Italy

Guides were very friendly and knowledgeable. I liked how our guide was slow and relaxed and even spent some extra time there. We were able to see a lot without rushing. He made sure we stopped in the shade a lot too. Again, the earbuds were uncomfortable and hard to keep in my ear. It was interesting to see all the archaeologists working on the site while we were there.

Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Wonderful tour with amazing sights to see. Earbuds hurt our ears, would like to have better quality listening devices.

Quality of Experience
Guides, Drivers and Staff
Pizza and gelato making class
Pizza and gelato making class
Florence

This experience was perfect. Everyone loved the pizza and gelato. We were so hungry after preparing everything. I even tried anchovies on my pizza. Drinks including wine and soft drinks were provided too and we socialized with another American family which all made for a lovely evening.

Quality of Experience
Best of Venice guided walking tour with gondola ride
Best of Venice guided walking tour with gondola ride
Italy

I loved seeing the city and learning about the architecture. I did not like the earbuds provided for the tour. They hurt our ears which made my kids take them out and ask me questions instead of listening to the guide. We came across a funeral for a gondolier that had died and got t see the special gondola that was being used.

Local specialist: Emi Carletti

ATHENS, MYKONOS, PAROS AND SANTORINI...BACK TO ATHENS
Greece | Jun 15 - Jun 26, 2023

L
Laurie M.
Chicago, IL | Reviewed on Jul 03, 2023
We have been back a week now and wish we could return to the trip that Aggeliki planned for us. We took a giant leap of faith using this KimKim app which we had never heard of....to our delight it was well worth the leap of faith. Aggeliki, our representative from KimKim in Greece was a 10/10. She had everything planned out correctly including all driver pick ups and ferry trips. We made all plans including our itinerary and hotel changes, tour changes and updates right through the app... Read more

We have been back a week now and wish we could return to the trip that Aggeliki planned for us. We took a giant leap of faith using this KimKim app which we had never heard of....to our delight it was well worth the leap of faith. Aggeliki, our representative from KimKim in Greece was a 10/10. She had everything planned out correctly including all driver pick ups and ferry trips. We made all plans including our itinerary and hotel changes, tour changes and updates right through the app with only one actual telephone call.
When our ferry was late while in Greece and we had not yet received notification from the ferry company, Aggeliki had already alerted us of the delay. She is professional and efficient and was available to us the entire trip, via the app or through whatsapp. We don't think she actually ever sleeps!
As for the trip...Aggeliki always had us arriving to our tour with extra time. I will say there was alot of wait around time in certain circumstances, but to her benefit we believe she was erring on the safe side to allow for traffic, etc. and overall delays.
Greece is not only a beautiful historic place to visit, but the hospitality of the people is a 10/10.

Hotel Reviews
Paliomylos Spa Hotel
Naoussa

Staff pleasant, great location walking distance to village of Naoussa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
14 Reasons Why
Athens

Only was able to sleep here arrived late, staff was great. Amazing location to have a fun night out in Athens, which we did. Perfect choice by our travel guru Aggelikik from kimkim!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikies
Santorini

incredible views of the sunset. staff very accommodating. great spot in Oia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gatsby
Athens

Great location close to many things within walking distance. downside is that if you take a room on a low floor which is what they gave us, you can hear the bar on the first floor late into the night as well as all the bars along the street under your window. Overall stay was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mykonos Bliss - Cozy Suites, Adults Only Hotel
Mykonos

From the moment we arrived and were welcomed by Demetri and his staff we knew we hit the jackpot. We had upgraded before our arrival to a top tier suite with a hot tub on the terrace and a private entrance and we highly recommend this room. The entire staff could not have been more hospitable, they were all incredible, including the driver George who really knows his Greek history. The food is outstanding and breakfast was always amazing. The property is new and clean and really tries to create a serene vibe. If you need anything all you have to do is ask and they will all try and accommodate the best they can. If our travels ever bring us back to Mykonos, this property would be a repeater!

Authenticity & Character
The staff is what makes this hotel so amazing. They are all friendly and completely looking to make your stay the best possible.
Location
location is away from all the chaos of Mykonos which is good, but either rent a car or be prepared to pay for a driver.
Staff
Literally all of the people working at this property are amazing and we thank you for making our time in Mykonos so special.
Cleanliness & Comfort
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jul 03, 2023

Yeia sas Laurie and Herb!

I am honestly thrilled to read your review and to know what a great time you had here with us and most importantly that I was able to assist with everything and whenever needed. :)

I am happy that you took that leap of faith and that we were able to meet your expectations. :)

I would love to see you coming back and show you more amazing locations, tours, people, and accommodations in my country - Greece. :)

Until then take care and have fun!

Yamas!
Angela

P.S. I do sleep! LOL!

Memorable Portugal trip
Portugal | Jun 24 - Jun 30, 2023

F
Francis C.
Fort Myers, FL | Reviewed on Jul 03, 2023
Marisa and the whole team of "Across Portugal" made our Portugal experience very memorable. The planning, communication and efficiency was on point. No mistakes at all..You all made our vacation very special. We liked the special treatment and the details involved in everything Marisa did for us. Ines and Sara (our guides) where very well informed and knowledgeable. Overall, everything Marisa and the team did for us was above and beyond. Thank you for making our vacation stress free,... Read more

Marisa and the whole team of "Across Portugal" made our Portugal experience very memorable. The planning, communication and efficiency was on point. No mistakes at all..You all made our vacation very special. We liked the special treatment and the details involved in everything Marisa did for us. Ines and Sara (our guides) where very well informed and knowledgeable. Overall, everything Marisa and the team did for us was above and beyond. Thank you for making our vacation stress free, organized and memorable. Obrigado to the whole team!!!

Hotel Review
PortoBay Marquês
Lisbon

Amazing hotel. Very fancy. Profesional staff. Great location. Amazing family suite rooms. Quiet. The hotel restaurant has high quality food (Italian rest). Very tasty. Restaurant staff where great. Overall, highly recommend this hotel if you want a high quality stay in a great a location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jul 03, 2023

Hello Francis,

Thank you so much for your kind words!!

It was lovely to receive your family in our country.
I really hope you have the chance to come back :)

All the best,
Marisa & Across Portugal Team

We had a truly memorable time in Cambodia an...
Vietnam | Jun 16 - Jun 26, 2023

Rochelle
Rochelle A.
India | Reviewed on Jul 03, 2023
We had a truly memorable time in Cambodia and Vietnam. As I am travel writer and travel blogger, I carefully evaluated every aspect of our trip. We had amazing service from Dat throughout the planning stages. He was cognizant of our needs and met all our requests. He was also in contact with us during the trip and responded to two text messages we left him despite the time difference. We were really impressed with his expertise, knowledge and suggestions.We were delighted and very... Read more

We had a truly memorable time in Cambodia and Vietnam. As I am travel writer and travel blogger, I carefully evaluated every aspect of our trip.

We had amazing service from Dat throughout the planning stages. He was cognizant of our needs and met all our requests. He was also in contact with us during the trip and responded to two text messages we left him despite the time difference. We were really impressed with his expertise, knowledge and suggestions.We were delighted and very surprised that Dat was even able to add a couple of excursions that we requested him to handle when we were actually on the trip. We will certainly recommend Dat to all future travelers. He was just terrific.

We were only disappointed about one thing: when we requested Dat to make the airline check-in baggage payment on our behalf with the promise that we would reimburse him (as we were unable to do it online for technical reasons), he never responded to us at all. A simple No on his part would have sufficed and we would not have been kept hanging. Fortunately, we were able, eventually, to handle the matter on our own, but we do wish he had conveyed his thoughts to us on this issue (even if it would have involved a refusal because Kimkim does not handle international airline bookings).

We loved the hotels, the lavish breakfasts, the polite and efficient services of the pick-up staff and drivers everywhere. However, I do need to say that we had a very hard time understanding what the guides were saying. Either their English was too poor or their accents were too heavy. I do to know if you are able to vet and approve of the guides or not; but we lost out on a whole lot of commentary because the majority of our guides were sub-standard. Yes, they were helpful and obliging, but their verbal communication was very disappointing. We were happy that we had carried a lot of photocopied material with us from our own guide books and this information supplemented the meagre commentary we received from our guides.

All said, our trip was memorable and most enjoyable. For all these reasons, we will continue to use Kimkim for all our travel needs in the future and will also recommend your company warmly to everyone who wishes to travel. Many thanks for all your assistance. You made our travels in Cambodia and Vietnam a real pleasure and completely trouble-free.

Hotel Review
Harmony Saigon Hotel & Spa
Ho Chi Minh

Excellent hotel. Beautifully located. The welcome drink (ginger-lemon) was wonderful, There was a free mini-bar (beer) in the room (which few hotels provide), breakfast was amazing and service was superb.

Authenticity & Character
Location
Staff
They were courteous and charming and very helpful.
Cleanliness & Comfort
Activity Review
Siem Reap Arrival - Floating market visit
Siem Reap Arrival - Floating market visit
Siem Reap

Did not appeal too much. Not really much to see, other than the boat ride on the Tonle Sap River.

Quality of Experience
The place itself leaves one unmoved. Nothing to do with the service which was very good. The boat ride was fun, but the site has nothing much to recommend it.
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Jul 05, 2023

Dear Rochelle,
I would like to thank you for writing such a detailed review of your holiday. We will based on your feedback to review our services in order to bring a better experience to our travelers in the future. Once again, thank you so much for trusting our company and we hope to see you again on your next trip to Southeast Asia in the future!
Wish you all the best,
Dat

Jenny did an excellent job! I told her that I...
Iceland | Jun 7 - Jun 16, 2023

H
Heather P.
Little Rock, AR | Reviewed on Jul 03, 2023
Jenny did an excellent job! I told her that I need to plan a trip to accommodate my husband, a professor of geology and my son, a thrill-seeking teenager. She totally did it! Her itinerary was very logical, the accommodations at the guesthouses were lovely and the food was delicious. Our trip began with a crisis, as our flight leaving out of Minnesota was cancelled due to the pilot being in a car accident on his way to the airport. I worked with Sigurour Jokusson to make sure that... Read more

Jenny did an excellent job! I told her that I need to plan a trip to accommodate my husband, a professor of geology and my son, a thrill-seeking teenager. She totally did it!

Her itinerary was very logical, the accommodations at the guesthouses were lovely and the food was delicious.

Our trip began with a crisis, as our flight leaving out of Minnesota was cancelled due to the pilot being in a car accident on his way to the airport. I worked with Sigurour Jokusson to make sure that we didn't lose any of our reservations. He was very helpful and calming during this bit of crisis. I greatly appreciated him and his insights.

Hotel Review
Kast Guesthouse
Stadarstadur

Lovely. Very good customer service and food was delicious. Rooms were clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Jul 08, 2023

Hi Heather and family,
Thank you for the great review!
What a bumpy start to your trip you had! I'm so glad everything else work out just fine for you. I have passed on your thanks to Sigurour who you spoke to on our emergency line.
It was so much fun putting your trip together for you, mixing in some of Iceland's fantastic geological wonders with a splash of adventure.

We had an amazing 10 day family trip to Greec...
Greece | Jun 15 - Jun 24, 2023

Erin
Erin P.
Garfield Heights, OH | Reviewed on Jul 03, 2023
We had an amazing 10 day family trip to Greece. KimKim helped us plan the itinerary and answered all of our questions to ensure we had the best trip possible. It took the stress out of worrying about our trip. When we were in Greece, we had access to a local agent who answered all of our questions whenever we needed and was extremely responsive. We already can’t wait to travel again with them! Read more

We had an amazing 10 day family trip to Greece. KimKim helped us plan the itinerary and answered all of our questions to ensure we had the best trip possible. It took the stress out of worrying about our trip. When we were in Greece, we had access to a local agent who answered all of our questions whenever we needed and was extremely responsive. We already can’t wait to travel again with them!

Hotel Review
Lithi Luxury Retreat
Imerovigli

We loved Lithi Luxury Retreat! It was perfect for our family and gave us a break from the santorini crowds. The breakfast and service were outstanding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Georgina Niraki

Great planning and support!
France | Jun 26 - Jul 1, 2023

Celestine
Celestine M.
Franklin, MA | Reviewed on Jul 03, 2023

Sarah was a fantastic planner as well as a support system for the trip. I have a "late" family. We are always running a bit behind as we are "stop and smell the roses" kinda of people. Sarah helped us make our appointments and keep all the vendors informed. That plus Jane helping us get new tickets for the train at the very last minute, were invaluable.

The trip was epic. We will DEFINITELY be using Kim Kim again.

Local specialist: Sarah Metrat
Sarah
Sarah Metrat
Local specialist in Lyon | Replied on Jul 11, 2023

Celestine, thanks so much for your answer, you were the best "stop and smell the roses" travellers! It was so fun working with you on this fabulous experience !! Thanks for your trust !

Tremendous Trip
Switzerland | Jun 18 - Jul 1, 2023

Ryan
Ryan M.
London, KY | Reviewed on Jul 03, 2023
Trip was tremendous. Everything worked out perfectly. All the guides selected were great. The only changes I would make next visit to Switzerland would have been to limit the stay to Lauterbrunnen Valley and Zermatt. I'm glad we visited the cities as well but we much more enjoyed the countryside and mountains. Also, i would suggest Gornergrat over Glacier Paradise in Zermatt with regards to excursions. Read more

Trip was tremendous. Everything worked out perfectly. All the guides selected were great. The only changes I would make next visit to Switzerland would have been to limit the stay to Lauterbrunnen Valley and Zermatt. I'm glad we visited the cities as well but we much more enjoyed the countryside and mountains. Also, i would suggest Gornergrat over Glacier Paradise in Zermatt with regards to excursions.

Hotel Reviews
Schweizerhof hotel
Zürich

Great location close to train station. Rooms were a little stuffy but manageable.

Authenticity & Character
Location
98 ft from train station entrance
Staff
Very friendly
Cleanliness & Comfort
Little stuffy
Hotel Steffani
St. Moritz

Good location and great history. Food was very good. No A/C so had to open windows but was comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tradition Julen Hotel
Zermatt

Great location in Zermatt with beautiful views of the Matterhorn.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Angleterre
Lausanne

Great location and huge room. Most comfortable room we had while in Switzerland.

Authenticity & Character
Location
Very close to main activities and tram to train station.
Staff
Cleanliness & Comfort
Hotel Bären Am Bundesplatz
Bern

Tremendous location and great staff. Room was nice size but a little drab. Room was a little stuffy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room a little stuffy.
Hotel Jnterlaken
3800

Great location and beautiful hotel. Food at restaurant was very good. Staff was very helpful and friendly. Room was a little stuffy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room was a little stuffy
Cascada Boutique Hotel
Lucerne

Breakfast was very good. Great location. Rooms are a little on the small side. Room was a little warmer than we like but that seems to be common with all the hotels in Switzerland we stayed at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided walking tour of Bern city
Guided walking tour of Bern city
Switzerland

Great tour of the city. Learned so much including a lot of what most tourists don't get to see. Was very helpful and friendly and answered all our questions.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Lucerne
Guided tour of Lucerne
Lucerne

Great tour. Made sure we go the full experience even though it went a little over the 2 hrs. Very patient with us since we had just arrived after an all night flight and was very tired.

Quality of Experience
Guides, Drivers and Staff
Zürich city guided walking tour
Zürich city guided walking tour
Switzerland

Great tour even with the rain. Unfortunately, it rained some during our tour but was not enough to prevent us from experiencing Zurich. Really enjoyed the insight we received about the city.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jul 21, 2023

Hi Ryan, we are really happy that you enjoyed your trip so much! Whether you're seeking another exciting journey or exploring a new destination, we are here to tailor an unforgettable experience just for you.

All of our guides and drivers we very friendl...
Peru | Jun 25 - Jul 1, 2023

Sloane
Sloane F.
Burien, WA | Reviewed on Jul 03, 2023
All of our guides and drivers we very friendly, helpful, informative and timely. The accommodations and tours were top notch. Our itinerary and tours went off smoothly and seamlessly. We highly recommend Mim Kim and will be back with them for our next trip! Read more

All of our guides and drivers we very friendly, helpful, informative and timely. The accommodations and tours were top notch. Our itinerary and tours went off smoothly and seamlessly. We highly recommend Mim Kim and will be back with them for our next trip!

Hotel Reviews
Palacio del Inka Cusco
Cusco

The lobby and hotel decor are beautiful and very artistic. The food was excellent and rooms luxurious, although a bit small and dark. We would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Del Sol Arequipa
Arequipa

We love this hotel and the location! The staff was helpful and the rooms were authentic and spacious. The only thing that didn’t meet our expectation was that the outdoor hot tub was hot only bt 10 am -4 pm, and even then it wasn’t what one would normally expect as “hot”. Otherwise, service and accommodations were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

The hotel grounds are serene and expansive. The spa, restaurant and other facilities are beautiful. The food is amazing and staff very helpful, along with large well appointed rooms. We will be back! The only thing that didn’t meet our expectation was that the outdoor hot tub was hot only bt 10 am -4 pm, and even then it wasn’t what one would normally expect as “hot”. Otherwise, service and accommodations were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

This hotel is very authentic and private, being nestled amongst the greenery and trees. The food is amazing and rooms large, well appointed and truly authentic. We look forward to our next visit!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu)
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)
Peru

Jacqueline was a great guide! The climb was somewhat challenging for the 7 y/o and 78 y/o but Jacqueline made sure to stop and rest along the way. She answered all our questions and gave us a lot of interesting information. It was a once in a lifetime type of day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private tour to The Sacred Valley: Cochahuasi, Awanakancha & Pisac
Private tour to The Sacred Valley: Cochahuasi, Awanakancha & Pisac
Peru

Our guide David was very friendly and well spoken/educated. We loved seeing the Incan ruins with him!

Quality of Experience
Guides, Drivers and Staff
Transport
Shared Horse Back Riding to Moray & Maras
Shared Horse Back Riding to Moray & Maras
Sacred Valley

We would highly recommend! This was ine of the highlights of our trip and we had people from age 7-78! The lunch at La Portada was phenomenal!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Ziplining & Via Ferrata in The Sacred Valley: Train to Machu Picchu town
Shared Ziplining & Via Ferrata in The Sacred Valley: Train to Machu Picchu town
Peru

We would highly recommend! This was one of the highlights of our trip and we had people from age 7-78! The staff was well prepared and skilled.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Jul 07, 2023

Hi Sloane,
Thank you very much for your great comments. I'll share this with all our guides and team. I'm happy to know your guides made your trip such a great experience.
I wish you all the best in the future, please feel free to contact me in the future if needed.
Kind regards.
Liz.

Everything Taken Care of with Ease
Croatia | Jun 17 - Jun 24, 2023

Nicole
Nicole R.
Somerville, MA | Reviewed on Jul 03, 2023
I haven't used a travel service before this trip-- and I couldn't be happier with the result. It was a super easy and user-friendly platform and way of communicating with Anna-Maria. She made traveling with three generations smooth and met the needs of everyone with a variety of activities. We loved the private drivers and tour guides as they were flexible to our interests and needs (stretching our legs, lots of gelato stops). The local providers Anna-Maria found were on time, kind, and local... Read more

I haven't used a travel service before this trip-- and I couldn't be happier with the result. It was a super easy and user-friendly platform and way of communicating with Anna-Maria. She made traveling with three generations smooth and met the needs of everyone with a variety of activities. We loved the private drivers and tour guides as they were flexible to our interests and needs (stretching our legs, lots of gelato stops). The local providers Anna-Maria found were on time, kind, and local experts. From Pero's extensive knowledge of the history of Dubrovnik (including Game of Thrones) to Antonio's expertise in the waters surrounding Korcula to Christina's relationships with local and family restaurants on our food tour of Split--- all were wonderful core memories and experiences for us. Anna-Maria's communication throughout the trip, just checking in on us and providing any details was appreciated and top-notch. 1000% would recommend Anna-Maria, KimKim, and Croatia!!

Hotel Reviews
Hotel Ambasador
Split

This was a wonderfully modern and comfortable hotel. We loved the patio dining (delicious and overlooking the yachts) and the vast breakfast spread. This was the most comfortable bed that opened out to a large balcony. The shower was roomy and it had a separate bathtub! The roof deck pool was also wonderful to cool down in. The only reason this hotel didn't get 5-stars is because we faced the street and both rooms you could hear the very loud street and the restaurant/club music was SO loud at night. Definitely get waterview rooms for some peace and quiet.

Authenticity & Character
Clean and new hotel-- so not a lot of character but warm and comfortable at the same time
Location
5-minute walk to old town Split and dockside for the yacht viewing
Staff
Very kind and attentive front desk staff
Cleanliness & Comfort
Hotel Korsal
Korčula

The location and staff were perfect and lovely. The main challenge with this hotel is accessibility. There are a LOT of stairs; 3 sets to get to your room with no elevators. The staff kindly takes up your bags, but traveling with older people it wasn't as easy as we would have liked given the amount of walking/strolling you do in a day. The breakfast spread was nice but our least favorite on the trip. The staff was really nice and kind-- and made up for the other elements. Definitely ask for a sea view room! Watching the boats come in and out of the marina was one of our favorite things. The patio views were really calming and lovely.

Authenticity & Character
Location
Easy 5-minute walk to the old town/restaurants and great view of the marina
Staff
Cleanliness & Comfort
Hilton Imperial Dubrovnik
Dubrovnik

This is my dream hotel. I loved the design-- modern, but comfortable and in a beautiful setting. The restaurant (dinner and lunch) was fantastic under mature trees and umbrellas with an attentive staff. The views and service from the lounge patio were also wonderful! We were in the Villa building with a large, comfortable and modern room. Sadly, we didn't have a view or a balcony as we were on the first floor (back of a building). But it did make coming and going through our day very easy. The location is fabulous and a stone's throw from the Old City and bus stops. The service is top-notch.

Authenticity & Character
Lovely patios with views to the city!
Location
2-minute walk to the Old City gate
Staff
The waitstaff at the restaurants and lounges were lovely. Front desk less so, but professional if not warm.
Cleanliness & Comfort
Everything was clean and modern
Activity Reviews
Afternoon Split food tour
Afternoon Split food tour
Split

Christina was great and new all the local spots. She gave us a nice history tour along with all the yummy food. Our favorite was the truffle pasta and the desserts.

Quality of Experience
Food
Guides, Drivers and Staff
Wine Tasting Tour in Lumbarda
Wine Tasting Tour in Lumbarda
Korčula

It was fine, but would have rather had Antonio and Patricia do the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback riding in the Adriatic (for 3 pax)
Horseback riding in the Adriatic (for 3 pax)
Korčula

Love taking the horses through fields and into the water. We didn't realize we could have taken the reins, but they walked us instead. So that made it less fun. It was still beautiful, but the kids would have liked it better had they had the reins.

Quality of Experience
Guides, Drivers and Staff
Transport
We got picked up in a golf cart which was super fun!
Snorkelling on Korčula Island
Snorkelling on Korčula Island
Korčula

Antonio and Patricia were fantastic. This was our favorite activity. Antonio made it super fun for the kids by feeding the deer, finding a baby octopus and a sea star, and letting us try sea urchin! He was very knowledgable and knew the waters well having grown up in Korcula.

Quality of Experience
Best activity we did during the whole trip. Finding the baby octopus was SO special.
Guides, Drivers and Staff
Antonio was kind and humble. He shared his knowledge of the area in a very quiet way, which is lovely.
Transport
They picked us up in a nice Mercedes van with the seats facing each other. It made getting in and out really easy and you could talk to each other.
Private Walking Tour of Dubrovnik
Private Walking Tour of Dubrovnik
Dubrovnik

Pero was wonderful! He was very well-educated and adaptable for the kids. Pero was very knowledgable and we wish we had more time with him.

Quality of Experience
Guides, Drivers and Staff
Montenegro Day trip from Dubrovnik
Montenegro Day trip from Dubrovnik
Dubrovnik

We loved this day trip. Totally a wonderful day trip. We loved going to Persalt and the little boat trip to the monastery. Kotor and a beautiful lunch (on our own) was a lovely treat which was recommended by our driver. Gabriel was a wonderful driver, we just wish we had a guide to give us a bit more history of the area. But he made great stops along the way and gave us his personal history which was nice! I would have liked to have spent more time in Kotor!

Quality of Experience
Loved the stop at Persalt! Parking also had a restroom and nice convenience store to grab some cold drinks.
Guides, Drivers and Staff
Gabriel was wonderful. Very talkative in a good way and an excellent driver.
Transport
It was a nice Mercades van.
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb | Replied on Jul 05, 2023

Dear Nicole
Thank you for the time you took to write this review and thank you for making it so detailed - this means a lot as we can adjust some of the things we do according to our client's wishes.

I am very glad to hear that you enjoyed your Croatian holiday and that we managed to make your generational trip enjoyable for everyone.

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.