Kimkim Trip Reviews

Our trip to Iceland was an absolute adventure. We experienced true Icelandic weather with a red storm warning on arrival and the whole range of possible conditions after that. This understandably affected our activities/planned tours but Jenny and the kimkim team did an excellent job communicating with us and updating our trip plan. We received very helpful and quick replies to our questions and felt very well supported throughout our trip. Jenny did a great job spacing out planned tours which made it possible to reschedule things as needed. This also gave us plenty of time to do our own hikes and dive into the Iceland landscape at our pace. I’m extremely glad we used kimkim and know that our experience was better because of the knowledge Jenny brought to our trip plan.

Hotel Review

Magma Hotel

Kirkjubæjarklaustur

We absolutely loved this hotel. The little cabins are more spacious than most hotel rooms. We also got lucky and we’re able to see the northern lights from here!

Tips for future travelers

Food options are limited at this location. There’s one restaurant in town that was excellent though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

Overall we didn’t think the blue lagoon was worth the money. There are other smaller geothermal baths that are natural and not as crowded with tourists.

Quality of Experience

Guides, Drivers and Staff

Crystal Blue Ice Cave

Iceland

We loved seeing the ice cave. Our only frustration was with other tourists on the tour who delayed the hike and caused us to spend less time than expected at the location.

Quality of Experience

Guides, Drivers and Staff

Transport

Amazing trip! We enjoyed ourselves so much with the tour. Nada and Kim Kim make it really personal. We learned a lot from the culture and from the country. It was a 10-day tour but with so many activities it felt longer.
I can only recommend Nada and Emad (guide/driver) to anyone who wants to experience the culture and highlights in Jordan.

Best Fausto

Morocco is an amazing country to visit. Wanderlust designed our trip to be packed with fun activities and great accommodation. We were very happy with the itinerary. Their knowledge of the country is fantastic. The local driver and guide that accompanied us the whole time were caring and professional. It was a hassle-free way to travel with 5 kids.

The only reason I gave 4 stars is that I wish the local guides that they outsourced to take us on Medina trips would bring us to fewer demo/shopping experiences. I have been to many big and inexpensive tours in developing countries, where tour guides heavily rely on kickbacks from these shops, which in turn typically charge multiple times more for those run-of-the-mill souvenirs. I understand that this is the eco-system and as long as I knew, I would never bite. I chose "luxury" (and paid that way) when we booked this trip and was hoping for a much more intimate, exclusive and trustworthy experience. We would have appreciated if they asked us "would you like to shop during your visit?" or warned us "if you do shop, it's very common to bargain in this culture", and said something when we started paying some ridiculous prices. When the airline overbooked our flight and we stayed one more day in Casablanca to explored on our own, we found out we paid 5 times more for the Djellaba that we bought in Fes. We also paid about $120 for some spices and soaps, because the "demo" place said they were a "government shop". These tourist traps were not consistent with the "luxury personalized trip" that I signed up for.

Hotel Review

Four Seasons Resort Marrakech

Marrakech

Amazing property!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Agafay Camp and Camel Trek

Agafay

Agafay camp is WONDERFUL! The amenities better than many of the glamp sites we have been to in the US. They also include dinner and breakfast, which are top notched! I couldn't believe we were able to enjoy such great hospitality in the middle of the desert! Camel ride was super fun. The desert is rocky, so pictures are not as nice, but I understand this is not the Sahara.

Quality of Experience

Food

Guides, Drivers and Staff

Lorena was very responsive to our questions and concerns throughout the trip. Very helpful to ensure we had everything we needed. The team in Chile was also prompt and informative.

I cannot give a high enough review for kimkim. Our local specialist Jackeline went above and beyond for us in every way and was always there when we had a question or needed something. Our super adventurous and knowledgeable guide Diego made our whole week so fun, exciting, and educational. Our other guide, Alex, was also amazing and so fun to visit Cotopaxi with. We were truly blessed in the team from kimkim that helped us make this trip the best we have ever had. We cannot wait to return to Ecuador.

Thanks to Yassine and Hassan, we experienced things that would have been impossible to find. From visiting a co-op high in the Atlas Mountains learning about Berber culture, to eating delicious meals as very local restaurants, to navigating the medinas, riding camels in the Saraha, everything was perfect! They booked us in incredible riads, made sure we had the best meals, and suggested experiences we would have never thought of. Everything was so well planned there was never a single issue.

I was a little anxious about booking such a big trip trough a website I didn't know, but I'm very glad we took a chance. I had tried to put something together with a US travel agent and it was 3x the price and very uninventive. Working with Yassine turned out to be one of the best decisions I've made (and best vacations we've taken).

Hotel Reviews

Luxury Camp Chebbi

Merzouga

The best experience, if you can go you should go.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Fès - Relais & Châteaux

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Hammam Visit: Traditional Body Scrub

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

We are a well-traveled family of 4. I usually plan our trip itineraries but just couldn’t this time due to work/life. KimKim and Sam to the rescue. I was a bit hesitant but Google Reviews were all good, so I took a chance in reaching out. After the first interaction with Sam, I knew I’d happily let him take care of our 9 day trip.
Prior to the trip, he was great at keeping me informed on ideas and planning progress. He asked questions (and made recommendations) re preferences on hotels and excursions/tours, and then just took care of all of it. From the private transfers to/from airport, COVID tests, train tickets, and tours, it was all done seamlessly for us. When the cloudy/rainy weather caused us to cancel a bike tour in Barcelona and our Costa Brava excursions on a boat and e-bikes, Sam and the tour guides were able to shift to make sure we still had a fun and full day.
The on the ground tour guides were excellent. Teresa, an art historian, was so knowledgeable at the Prado and walking us around Madrid; Samuel had great stories at Montserrat and was a pleasure to talk with; Craig was excellent showing us around the medieval towns in Costa Brava and giving us so many little tidbits at the Dali museum that we’d never have seen or experienced without his info; and Maribel was informative and interesting during our day in Madrid experiencing Park Guell and Sagrada Familia. All of them interacted with our 11& 12 year old boys and made sure to keep them engaged. I even appreciated that our drive to and from the airport (Walter) was the same person to book end our trip with a safe and friendly drive.
The hotels were all 5* with excellent family room setups. I was very impressed.
I can’t recommend KimKim, Sam or the various tour guides enough. We can’t wait to go back to Spain!

Very good and knowledgeable guides. Loved the city tour and food tour.

Activity Review

Private Tour to Lima highlights & Food Tour

Lima Int. Airport (LIM)

Quality of Experience

Guides, Drivers and Staff

Transport

We had a very good time in Greece. You had a very good schedule for us. We liked all our guides, they were very knowledgeable. Enjoyed the little stop in El Castillo. Thanks for arranging the Covid test in Archova. You were very helpful when we needed you.
Thanks

Hotel Reviews

Avra Hotel

Rafina, Attica

breakfast not included. Beds are twins pushed together.

Achilleas Hotel

Athens

Walking distance to attractions.

Authenticity & Character

Location

Staff

very helpful in helping us get phone to add maps to.

Ganimede Hotel

Galaxidi

Very good breakfast

Authenticity & Character

Location

Staff

very friendly

Europa Hotel Olympia

Olimpia

Staff

very friendly

Cleanliness & Comfort

Amymone Guesthouse

Nafplio

Really enjoyed breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Amymone Guesthouse

Nafplio

Really enjoyed breakfast.

Authenticity & Character

Staff

Cleanliness & Comfort

Activity Reviews

Departure day

Greece

We liked Delphi. They had a good museum.

- Ancient Olympia Guided Tour (Self-Drive)

Greece

Guides, Drivers and Staff

Especially liked our guide.

Visit the ancient kingdom of Mycenae (Self-Drive)

Greece

Very much enjoyed the tour seeing the lion hate and the museum. We were amazed at how long ago it all took place.

Guides, Drivers and Staff

Welcome to Athens!

Athens

Guides, Drivers and Staff

We liked that our guides included a stop at Mars Hill.

Visit to Epidaurus & guided tour (Self-Drive)

Greece

The amphitheater was impressive.

Nafplio Coast and Palamidi Castle Foothills Hike

Nafplio

We enjoyed driving up to Palamidi castle.

Guides, Drivers and Staff

Ancient Corinth Guided Excursion (Self-drive)

Greece

Guides, Drivers and Staff

Liked being able to see where Paul was brought before Gallio.

Athens Museums

Athens

We enjoyed the Archaeological Museum and the little cafe next to it. Also enjoyed Monastiraki market. Enjoyed the Souvlaki.

Acropolis & Acropolis Museum Guided Tour

Athens

Kiki was a great guide

Quality of Experience

Guides, Drivers and Staff

Transport

We had a trip with Jose and he was amazing! He always went above and beyond to make sure everything was perfect for our vacation. He always went the extra mile beyond just the tours from helping with dinner reservations, to booking covid tests, helping book hotels after flight cancellations, everything! We are so happy to have had such an amazing tour guide and would highly recommend him to all our friends and family.

Charlotte was amazing and always responsive on Kim Kim and we will definitely be utilizing Kim Kim for future vacations!

The pre planning was a little bumpy. It took several rounds of explaining and sometimes we felt we were not being understood in our requests. Maybe it was a language barrier or something on my side.
After the few bumps in the road, the execution of the trip was very good. All the guides, drivers, times, hotels were excellent. Both in Egypt and Jordan we had the best time on the ground. Everybody was kind and trying to make us have a great vacation. All the operation was fantastic.
Our guides in Egypt Hesham Nour and Mohammed Kamal were incredible.
Our driver in Jordan, Ali, was also excellent.
All in all a fantastic vacation and a great choice.
Highly recommend Egypt Travel promotions and Beyond travel Jordan as local agents in these countries.

Activity Review

Day tour to visit Pyramids& Sphinx and Old Egyptian Museum

Cairo

4600 years of history. Incredible day and great guide and history with Hesham Nour

Quality of Experience

Food

I personally do not like touristic buffets and some days we were taken to some. We would definitely prefer to eat local food and share their culture through their food

Guides, Drivers and Staff

So kind people

Transport

Everything was clean and on time

Nothing short of an awesome, awesome trip!
Everyone we interacted with was 5 star++. Each individual really ensured that we experienced everything we had on our list, and there was a bonus...each made sure that we had the opportunity to see/do things we hadn't even thought to mention. Special shout outs to: Bassam our entertaining and dedicated driver who took really good care of us during our six day stay; Nad, our extremely knowledgeable guide who so patiently attended to a myriad of questions at Jerash; Basil, who made sure we got the very most out of our day in Petra; Mustafa, who effortlessly managed our bumpy start due to a split arrival; Samir, who pulled the whole trip together with apparent (at least to us) ease.
Highlights of the trip? Oh, there were so many: "Wheel of Fortune" in Arabic on the hotel television; the well-preserved ruins of Jerash; the Citadel overlooking Amman; a traditional Jordanian meal in Amman's bustling city center; the exquisite mosaics and ancient history in the area of Madaba and Mount Nebo; Petra by candlelight; trekking all of Petra by day; the entire Wadi Rum experience (the beauty of the desert, accommodations in "bubbles" and oh...the delicious entrees and preparation); becoming familiar with Bedouin culture; the incredible Dead Sea; the beauty of the region as viewed during our daily drives.
What a truly special - and extraordinary - experience! Deep gratitude to all who made it so!

We had an amazing trip to Costa Rica!! Olman really understood what we were looking from not only with the various excursions he helped us book, but for the hotels we stayed in as well - right up our alley! Olman took care of everything we needed and ensured we had a great experience. The only negative was that I wished the itinerary listed out which tour company was picking us up from the hotel for the excursions so we knew who to look out for and/or call to check in on status

Plan - Yassine was super responsive and developed a plan that worked very well for us. He struck the right balance between being too hectic vs super relaxed, esp for first time visitor. Picked the right places with the ability to go off plan when required.

Place - Morrocco as country was outstanding. In a span of 2 hours the landscape completely changes. Starting with beach/ocean @ casablanca - 2 hours - High Atlas (magical) - 2 hours Ait Ben Hadddo (medieval looking, unimaginable ) - 2 hours Dades Valley (rich green vegetation with breath taking gorges) - 3 hours Merzouga - Sahara!!! - Each experience is different and amazing

Palate - Food, esp, for a vegetarian was fantastic. We went to shack in Ait BenH, the look of the place was very discouraging but the food was amazing. The salad they served there could match most salads offered in facing Parisian restaurants. Orange/Olives were so delicious, you could live on them for the entire trip. I will not forget the harrisa I had in a small restaurant in dades valley - after that I probably will not have the stuff that they peddle as harrisa in the USA.

People - Very courteous and helpful, my wife and kid felt safe even in the remotest of places.

Iddir - He completely transformed the experience, I would give him 10/5 stars. I would specifically ask for him in our next step. He took care of every aspect of the trip. Outstanding!!!

Hassan - Great guide, although we spent about 4 hours with him, he was awesome.

Only one downside - the accommodation on the last day was not great - location, food, service was good. The room didn't have good A/C. I have provided this feedback which they have acknowledged.

Hotel Review

Caravane

Ouarzazate

Activity Review

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our guides Annahi, Vanessa, Carolina, Julia, and Tatiana were all excellent. The guide at Perito Moreno was OK (this was the day the driver & guide were late). The drivers were all excellent, except the driver from Newberry to Alvear palace (he just kept talking about musicians and bands). Our favorite activities were Victoria Island with the private boat and picnic, just perfect for us, the trek to Laguna Capri, and Estancia Cristina. Overall, the agents were very professional and responsive, and extremely thorough in preparation. In retrospect, we should have chosen later departures for some activities, since the kids liked to sleep late. The hotels were all excellent, with Loi Suites and Alvear Palace standing out. Of course, we loved Patagonia, the glaciers, and Iguazu!

Hotel Review

Alvear Palace Hotel

Buenos Aires

Very luxurious hotel in Recoleta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Victoria Island Navigation & Trek

Bariloche

lovely island, quite empty the day we visited, with bbq on a deserted each

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My husband Peter and I made a first time visit to South America for our honeymoon. Not knowing where to go and what to make a must see part of the trip we decided to book our trip through a Travel Agency. We found Kimkim and after reviewing other reviews we decided to go with them. I am so pleased that we did!! Our Travel Agent was Emilce who I believe is from Argentina. She did an amazing job putting together our itinerary with domestic flights, accommodations, and tours/activities. We had a 11day/10night vacation that involved 3 destinations. Emilce was very patient and in consistent communication with us as we made adjustments to our itinerary that better suited the experience that we were wanting during our special celebration trip. She really made the planning experience pleasant by always being quick to answer our questions and make the requested adjustments.
Regarding the travel experience itself: We felt well taken care of: We traveled to Buenos Aires, Argentina; Iguazú Falls, Argentina; and Rio de Janiero, Brazil. Each local point of contact was present and in consistent contact prior, during, and at the end of the local destination visit. We felt taken care of specifically by Andrea Z. & Fabio in BA; Lorienna, Junior, and Ernesto in Iguazú Falls and by Oscelea & Marsha in Rio. Our overall trip concierge was Clementina and she made sure that we had all of our trip update information for our domestic flights, Covid requirements and some suggestions for extra thing that we could do in each city. She even helped me to arrange a surprise birthday dinner for my husband. We truly enjoyed our stay in Buenos Aires, Iguazú Falls and Rio de Janiero and believe that this was made possible by the diligent, detail focused and professional skills of all staff of Kimkim and their relationship with the local tourism companies that they work with.
Peter and I have memories that we will cherish for the rest of our lives and only have great things to say about our experience on our honeymoon.
Gracias KimKim Staff (Emilce and Clementina)
Gracias Buenos Aires Staff (Andrea Zunino & Fabio, and our tour guide for the City tour, sorry I can't remember your name but you were wonderful!)
Gracias Iguazú guides and driver (Lorienna, Junior, and Ernesto).
Obrigada Rio staff (Oscelea and Marsha)
5stars all around for the entire trip!!!

Hotel Reviews

Fairmont Rio de Janeiro Copacabana

Rio de Janeiro

We visited Rio de Janeiro for the final part of the honeymoon and stayed at the Fairmont Rio de Janiero Copacabana Hotel. The staff were very helpful from check in, through meals services, through check out. As non-Portuguese speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located at on end o Copacabana Beach and overlooks the water! The hotel is in prime location for restaurants and beach fun. It's location also allows for a short walk to be able to access Ipanema Beach, The hotel has 5star accommodations. We originally booked a city view room, but once we saw what ocean view was we requested to see if we were able to get a ocean view suite. We were able to make an upgrade payment to allow for the ocean view and were so glad we did. The sunrise over the water is spectacular and the view for our balcony allow for that. The staff at the hotel are pleasant, professional and very helpful. The check in process was wonderful, the breakfast buffet was included with our accommodations and was plentiful! We are from the United States (Midwest to be specific) and don't always have the opportunity to try tropical fruits. I had tropical fruits a plenty on this trip! The Fairmont hotel also has some space reserved at the beach that allows for easy access to lounge chairs and beach umbrellas! I can't wait to come back to stay at the Fairmont Rio de Janeiro Copacabana!

Tips for future travelers

Definitely experience a spa treatment view of a sunrise from an ocean view room with your own private balcony

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazú Hotel

Puerto Iguazú

We visited Iguazu Falls for the second part of the honeymoon and stayed at the Loi Suites Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The hotel is located more in the National Park itself so all of our meals were at the hotel if we weren't out doing a tour for the day. The hotel is surrounded by jungle and is secluded but you still have all the amenities of a 5star hotel. the rooms are very clean and the beds are comfortable. Our bed was two beds put together. Only suggestion i would make is if it had a pillow top so that you won't feel the crease between the two beds. Our accommodations included a buffet breakfast and it was really delicious with a variety of selections to choose from. The other meals were either at the Formal restaurant or the pool tiki restaurant. We enjoyed our stay and lounged by the pool most afternoons after each day of touring the Waterfalls: both Argentina and Brazil sides of the falls.

Tips for future travelers

Book a room that may be over looking the river a little more so that you have a better view from your room or one that actually has a veranda that you can sit out on. We had a room that has a tub and shower that are separate. It was nice to soak in a nice bath!

Authenticity & Character

Authenticity & Character

Location

Offer some activities for guests to do at the hotel that can be little more interactive.

Location

Offer some activities for guests to do at the hotel that can be little more interactive.

Staff

Staff

Cleanliness & Comfort

Cleanliness & Comfort

Recoleta Grand Hotel

Buenos Aires

with We visited Buenos Aires for the first part of the honeymoon and stayed at the Recoleta Grand Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay. The location of the hotel is very convenient to be able to walk to many wonderful sites. (Recoletta Park, Museums, and restaurants. It is in a great location to be able to walk around and enjoy what Buenos Aires has to offer. Short taxi or public transportation ride away to get to the La Boca and a great city market that has wonderful empanadas and other treats. We definitely look forward to visiting again and will stay at the Recoleta Grand Hotel.

Tips for future travelers

Definitely suggest bringing walking shoes so that you can visit a lot of attractions that are in walking distance with out any discomfort to your feet. I also suggest getting a street facing room as where is more building development so you may not want to have to view that in the rear facing rooms at this time (March 2022).

Authenticity & Character

The place has a European feel and is bright and airy.

Location

You are close to a lot of museums, famous parks: Recoleta park, Recoleta Cemetery where Eva Peron is buried. Great small cafes and restaurants, Fashion stores and a Mall.

Staff

Front desk and restaurant staff are very friendly and accommodating

Cleanliness & Comfort

The rooms were tidy and clean. The beds are so soft and feel like sleeping on a cloud pillow.

Activity Reviews

Rio By Night: Rio Scenarium + Barbecue Dinner (5h)

Rio de Janeiro

Rio Scenarium is a fun place to visit and dance. You don't have to be the greatest dancer or even know how to do Samba to have a great time. The barbecue dinner was delicious. I really enjoyed the different cuts of meat!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

🔎 Buenos Aires: Main Information 🔎

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

I thought I had reviewed this trip, so sorry! This was a Fabulous trip. Our local specialist, Laurence V. Of Paris tu Jours, scheduled a daily itinerary that was perfection. She asked initial preferences and then crafted a personalized vacation for our group of 4 adults. She lined up our private transportation, train tickets, private tours for each locale. Everything was perfect and we cannot pick a favorite. Our favorite hotel in Paris was Hotel Madame, in the Latin quarter. The staff was so friendly , delicious breakfast each morning. Our goal in coming to France was to visit Normandy, but we loved each experience at Mont St Michelle, and the Loire valley. Hopefully we will be able to return one day and will be sure to contact Laurence Vermillion for planning our trip, Robin Connelley

I cannot thank Randall enough for the amazing itinerary he put together for us. He made suggestions and changes and nothing was too much for him. The trip was incredible and all to plan. Brilliant communication and choice of accommodations.

Faissal, our driver, and Abdellah from Original Travels made my mother and I's first trip to Morocco exceptional. Faissal is friendly, helpful, and well-informed on the different regions in Morocco. We arrived in Casablanca and went to Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, and departed from Casablanca. All of the cities were unique and different from one another. They are all must sees. I especially loved having dinner at Said's house. His family is the sweetest and the food is exceptionally good. Faissal is very skilled in driving and we felt very safe in his hands. I have been to several other countries, but Morocco is something unique. On our trip in March, we saw snow and rain in the mountains and sun in the Sahara desert in one day. The people are very welcoming, hospitable, and friendly. The artwork and architecture is gorgeous and totally worth the visit. The hotels we stayed at were clean, and had friendly and helpful staff. Moroccan cuisine and the mint tea is delicious too. The trip being as wonderful as it was is due to having Faissal as our driver. He really went above and beyond to make our trip the best we have ever had. I promise if you book you will not regret visiting the beautiful country of Morocco and having Faissal, the friendliest driver ever!

Hotel Review

Dar Rihana Dades

Douar Aït Ouffi

Boumalne Dades is such a gorgeous city and Dar Rihana Dades is a beautiful hotel. The staff was very hospitable and the food was absolutely delicious. The scenery surrounding the hotel is out of this world. The rooms were very clean, as well. Highly recommend!

Tips for future travelers

Everything is wonderful at this hotel!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Dine with a local family

Morocco

Said and his family were wonderful. My mother and I felt at home when we visited. They are extremely friendly and hospitable. The food was also very delicious! Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Of course I have returned from Jordan with memories of an incredible experience. This was wholly due to my companions and attentive and responsive guide, Nader. I enjoyed the experience of the pre-travel planning on the kimkim platform. I appreciated having access to a shared itinerary too.
My recommendations: Nader our guide should and could have been the welcoming agent. The welcome agent was pleasant but unsure the purpose of this introduction. We asked where to eat on our first evening and told to walk in a certain direction to many restaurants. This was not the case. We walked across 6 lanes of traffic to only one offering for food. We didn’t see Amman that evening this was an oversight. The souq the ruins traditional Jordanian women clothing could have been seen.
Once Nader was actioned and arrived at the hotel on day 2, the adventures began.
He is interesting and interested in his clients. He assessed our knowledge and needs throughout the trip, responding with information and experiences that added another layer of value to the trip.
Accommodation: night 1 and 2 fine. Wadi Rum accommodation excellent! Petra hotel was cold and toilet broken. Hotel was very shabby. But staff were responsive and made immediate repairs. Final nights were in a hotel which was cold again no extra bedding on request as staff were at home I believe. Breakfast was outstanding but coffee undrinkable.
Tours: I only want to mention Petra guide. He was very patient and very quiet. More information was shared going around petra sights. We then took pre arranged walk through back door as it was called. This was where problems started and confidence in the group dropped. We traversed around dangerous rocks and mountainside. The guide clearly got lost at times, calling out to a passing bedouin boy for directions. The hike/climb got very dangerous in parts and we ladies had to use our experience to support each other. Three times the guide was asked to slow down and walk at the pace of the slowest. Many times he was asked to keep us updated but he didn’t. Many times we had no internet connection and not able to connect with Nader. Once we could we felt assured that someone was looking out for us.
I want to highly commend Nader individually as a guide, an experienced human who purpose was to deliver a trip to Jordan we will never forget. Nader is solution focused and no request was too much. Please acknowledge him in your organisation as a lead guide. Thank you