Kimkim Trip Reviews

4.8
Based on 19,028 ratings
Read 19,028 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Everything we hoped and more!
France | Oct 17 - Oct 25, 2022

Lauren
Lauren P.
Dedham, MA | Reviewed on Oct 29, 2022
Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating. Read more

Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating.

Hotel Review
Terrass Hotel
Paris

The hotel was very cute and in a nice location.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Oct 31, 2022

I am so glad that you and your husband had a great time in France, especially since it was such a special celebration. I hope the photo session went well and that you have wonderful souvenirs of this trip thank to them.

Nepal trip (11 days)
Nepal | Oct 10 - Oct 21, 2022

V
Vinitha S.
Austin, TX | Reviewed on Oct 29, 2022
Raj planned a 11 day trip to Nepal for us. During the planning stages he provided quick and very detailed responses to our questions and also made himself available for a couple of video chats. He has a great team of local guides. Our trekking guide Rabin was exceptional. After we landed in Nepal the itinerary had to be modified a bit but Raj and team took care of it and everything went well without a hitch. His team was very easy to reach during the trip - we always got a response in a... Read more

Raj planned a 11 day trip to Nepal for us. During the planning stages he provided quick and very detailed responses to our questions and also made himself available for a couple of video chats. He has a great team of local guides. Our trekking guide Rabin was exceptional. After we landed in Nepal the itinerary had to be modified a bit but Raj and team took care of it and everything went well without a hitch. His team was very easy to reach during the trip - we always got a response in a timely manner.

Looking forward to a return visit!!!

Hotel Reviews
Buddha Maya Garden
Lumbini
Authenticity & Character
Lovely facility - like a huge old bungalow. Could use a bit of updating but definitely recommend.
Location
Staff
Very helpful staff
Cleanliness & Comfort
Temple Tree Resort & Spa
Pokhara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ambassador
Kathmandu

Well located, great people, great restaurant

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Drive to Trailhead & Trek to Ghandruk
Drive to Trailhead & Trek to Ghandruk
Pokhara

We changed our trek. But the whole experience was just amazing. Can’t say enough about Rabin - super nice guy and extremely knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Welcome Dinner
Traditional Welcome Dinner
Kathmandu

Lovely dinner in a lovely place. Enjoyed chatting with Bipin and Rabin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kathmandu Heritage Tour
Kathmandu Heritage Tour
Kathmandu

The tour was done in about 4 hours, even after we added Patan Durbar square which presumably was not in the plan. Felt rushed. So many things to take in. Could have definitely used more time.

Sunset Walk at Soyambhu
Sunset Walk at Soyambhu
Kathmandu

Could have used more time here - did not last 3 hours.

Transport
Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Oct 30, 2022

Vinitha, it was an absolute pleasure to design this trip for you, and go through the process - chatting withing KimKim - getting into a whatsapp video chat to learn about interests deeper, and then design the trip and eventually execute it. As you said, some changes were required last minute, but was not something unmanageable..

Rabin is an exceptional guide, and we totally recognise it - no wonder he has been with us for the longest time. we are sure to transfer this feedback to him.

Namaste

Working with Mohamed and Said through kimkim ...
Morocco | Oct 17 - Oct 27, 2022

L
Lisa K.
Canada | Reviewed on Oct 28, 2022
Working with Mohamed and Said through kimkim to plan our trip to Morocco was seamless. They answered our (many) questions promptly and went out of their way to accommodate all of our itinerary changes and special requests - both before we left and once we landed. We travelled to Morocco for 12 days and covered a lot of ground! The highlights were definitely seeing the sand dunes in Merzouga as well as the beautiful cities of Chefchaouen, Fez, and Marrakesh. At each of our locations,... Read more

Working with Mohamed and Said through kimkim to plan our trip to Morocco was seamless. They answered our (many) questions promptly and went out of their way to accommodate all of our itinerary changes and special requests - both before we left and once we landed.

We travelled to Morocco for 12 days and covered a lot of ground! The highlights were definitely seeing the sand dunes in Merzouga as well as the beautiful cities of Chefchaouen, Fez, and Marrakesh. At each of our locations, Mohamed and Said arranged for us to stay in spectacular riads, specifically in Chefchaouen and Skoura and the amazing Hotel de Arabe in Marrakech whose hamam was beyond!

Most importantly, our trip would not have been the same if not for our AMAZING driver Ilyace. Throughout our 12 days together he was an absolute pleasure; quite apart from being the world’s smoothest driver he is kind, engaging, informative, has a huge heart and a great sense of humour.
He shared a lot of interesting information about the country, answered our countless questions about all things Morocco and was incredibly accommodating and flexible when we wanted to make impromptu stops, spend more or less time at different places.

Thank you Ilyace, Said and Med for all you did to make this such a great trip!!!

Hotel Reviews
Riad El Yacout
Fès

Average Riad - quite outdated and worn. Staff were fine - not overly friendly. Rooms are spacious, food was average.

Authenticity & Character
Location
Cleanliness & Comfort
Riad Chbanate
Essaouira

We LOVED this Riad. While we stayed at several beautiful places on our trip, Samina, Greggy and the rest of the staff at Riad Chbanate were beyond wonderful. Personable and kind, they made us feel incredibly welcome - just like family. For breakfast, there is no menu, just the hosts, asking what you would like to eat and accommodating any and all requests and restrictions. Homemade breakfasts made in the kitchen (open for all to see on the main floor - just like home - what could be better?!) To boot, staff made excellent resto suggestions and very generously invited our two adult sons to join us for breakfast ( who were staying at a nearby hostel)! Rooms are spacious, immaculate, beautifully decorated and have fantastic bathrooms with huge tubs and showers. A very special place - and definitely our favourite Riad of the vacation.

Authenticity & Character
Location
Staff
Staff were AMAZING! Samina, thank you again for your kindness.
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

This was by far my favorite hotel on our trip. The maison is spectacular. Service is top notch and comparable with any five star hotel anywhere. Despite its size, hotel has a very personal, warm approach, and excellent staff who go out of their way for hotel guests. Facilities are beyond beautiful and the breakfast - served in a gorgeous courtyard - was fantastic. Rooms are large and bed was the most comfortable one of our trip (ditto the uber-cushy slippers and robes). I waited until we got to this hotel for my hammam and it was well worth the wait. The hammam is gorgeous, and the treatment heavenly. Yes, I’m gushing, but this hotel is gush-worthy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful setting and incredible hospitality by our hosts at Tziri. In the evening we sat around the campfire with our host and had wonderful conversations with him about Berber culture, history and traditions. Breakfast and dinners were delicious and the “glamping” accommodations were lovely. Views of the desert were fantastic - scenery was beyond.

Authenticity & Character
Our host was phenomenal.
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

The grounds of this hotel, are like like something out of a magazine. Every imaginable kind of fruit tree grows around a lovely, oversized, pool in the center of the massive garden. Rooms are comfortable, clean and have lovely touches but a little tired. As we only stayed overnight (arriving late in the evening and leaving early in the morning) we were only sorry that we did not have a chance to stay longer, to spend time in the gardens and make use of the Riad’s lovely hamam and pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

This Riad and its grounds were incredibly beautiful. Unlike many other accommodations in the city it is located up on the hill with unreal views of Chefchaouen. No need to go for a hike elsewhere to see the sunset or sunrise! So, if mobility is an issue this is not the place to stay. There are about 150 stairs up to the Riad - but the view is well worth it. Rooms are sumptuously decorated and large and have amazing balconies that look out to the city. Restaurant was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Front desk staff was pleasant, the room was clean and bed comfortable but this hotel, that aspires to look modern - is dark and dim. Rooms are spacious but plumbing was poor (sink barely drained) and tbh, in 2022 no hotel room should have carpeted floors. When we arrived in the early evening (after a long day of driving) we were told that we could get something to eat on the rooftop patio. This turned out to be essentially a smokers lounge with a pool - positioned in the middle of the patio - empty of water. Location is central. Hotel lobby and rooms were heavily scented.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Kk
Guides, Drivers and Staff
Transport
As stated, previously, our driver was consistently fantastic
Transfer to Marrakech via Roses Valley, Ouarzazate,  Aït Benhaddou & Atlas Mountains.
Transfer to Marrakech via Roses Valley, Ouarzazate, Aït Benhaddou & Atlas Mountains.
Morocco

While the Roman ruins are worth a quick stop, it was the visit to ait benhaddou which was excellent. Inside the kasbah is an excellent museum which should not be missed. This was not outlined in our travel itinerary, and we discovered it on our own.

Quality of Experience
See above.
Guides, Drivers and Staff
As stated, previously, our driver was consistently fantastic
Transport
See above
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

This was a long day of driving - and while scenic, much longer than the 4.5 hours described. Ultimately, we decided to divert from the scenic coastal route and take the highway to Casablanca to save additional hours of driving. Also, it would have been helpful for Said or Mohamed to have planned a place for us to stop for lunch as Options were very limited in this regard and ended up consuming yet more time. Despite it all, our driver was fantastic throughout.

Quality of Experience
Mohamed and Said should have scopes out a location for lunch in advance as this was very challenging.
Guides, Drivers and Staff
Transport
As mentioned throughout these reviews, we loved our driver. This was an incredibly long and stressful day of traveling - and throughout the journey Ilyace was always “on his game” and highly professional.
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

It would have been nice if our guide, Hanan, had asked us for feedback about the food we had eaten since we had arrived, and/or what we were interested in eating, or trying. Essentially, they were a set number of stops in the Medina which she had planned in advance, and much of the food we had during the “tour” we had already eaten during our time in Morocco. There was only one “stop” (of five) that was a unique and tasty experience. One example: our guide stopped at a bakery and selected a number of cookies for us to eat. When I saw what she was doing, I went into the bakery, and asked about some of the items, but at no point did she ask me for input or if I thought there was anything we wanted to try. Similarly, she was aware that we had drank fresh juices earlier in the trip but still ended the tour with a trip to the juice counters - as this was something she had decided in advance we were going to do. It felt very routine and impersonal.

Quality of Experience
Food
See above.
Guides, Drivers and Staff
The guide lacked enthusiasm and most importantly should have asked for input.
Visit Majorelle Gardens
Visit Majorelle Gardens
Marrakesh

Line ups for tickets are long and tourists should go early. Know that you can get tickets to enter the gardens both at the gardens and at the YSL museum entrance.

Quality of Experience
Transport
Jewish Heritage Tour of Fez
Jewish Heritage Tour of Fez
Morocco

While our guide was quite knowledgeable about Fes and the Médina, his knowledge of Jewish history was very basic information which we could have read about independently.

Quality of Experience
Guides, Drivers and Staff
Guides should be assigned that have specialized knowledge of Jewish history and Jewish terminology.
Transport
Throughout our trip, our driver Ilyace was fantastic
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Marrakesh is an amazing city but our guide, Hannan, was not. While she was nice, Hanan lacked enthusiasm and was not engaging. Having her as a guide did not add much value to our day of touring. Disappointing.

Quality of Experience
See above.
Guides, Drivers and Staff
See above.
Transfer to Erg Chebbi desert via the Middle Atlas Mountains
Transfer to Erg Chebbi desert via the Middle Atlas Mountains
Morocco

This was a very long trip and our driver Ilyace was Phenomenal throughout. Not only was he very knowledgeable about the landscape and history but he regularly pointed out interesting facts about the local people, the landscapes, traditions and locations which made a long day quite wonderful.

Quality of Experience
Guides, Drivers and Staff
Transport
Ilyace was Wonderful
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Trip of the Médina was excellent. Our guide was very nice and a great source of information.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver Ilyace was fantastic throughout our trip.
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

Fantastic experience. Staff were kind and sensitive and an excellent hamam experience. Setting is phenomenal - spectacular.

Quality of Experience
Transfer to Skoura via Rissani, Todra Gorge, and the Rose Valley
Transfer to Skoura via Rissani, Todra Gorge, and the Rose Valley
Morocco

Once again, our driver was fantastic and made a long day of driving interesting and entertaining. Ultimately this day’s itinerary was packed and way too full. Ultimately we decided to not go the Rose Valley as this would have taken us far out of our way and caused us an even longer day in the car.

Quality of Experience
Guides, Drivers and Staff
Ilyace was fantastic.
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

The Roman ruins were worth and quick stop. While our time in Meknes was short (as it seems most of the city is “under construction” til 2023) we did see the impressive Mausoleum of Moulay Ismail.

Quality of Experience
Guides, Drivers and Staff
Transport
As stated, previously, our driver was consistently fantastic
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 30, 2022

Hi Lisa,

Thanks for your great 5-star review, it's highly appreciated.

We are so thrilled to learn that you had a great holiday in our fabulous country and we made your journey unique and memorable. Receiving such positive reviews makes our day and pushes us forward to keep providing our guests with top-notch services. I will pass on your awesome feedback to our team and your driver Ilyace in particular.

Thanks again and looking forward to having you again in our country.

Best Wishes,
Mohamed

Jesus was good. We didn't actually have any i...
Peru | Oct 16 - Oct 25, 2022

Lissa & Roy
Lissa & Roy J.
Maryville, TN | Reviewed on Oct 28, 2022

Jesus was good. We didn't actually have any interaction with him other than meeting him at the very end of the trip. Daniel was our rockstar. He hosted the brunt of the trip and was incredible. Knowledgable and kind.

Local specialist: Jesus Martel
Jesus
Jesus Martel
Local specialist in Lima, Peru | Replied on Oct 29, 2022

Dear Lissa and Roy, thanks so much for your kind comments. Our team did their best to provide a lifetime experience for you. Thanks for trusting us! Hope to see you again in the future.
Greetings from Kim Kim and Peruvian Soul team

Thank you so much for making the trip a wonde...
Costa Rica | Oct 10 - Oct 20, 2022

Conrad
Conrad M.
Westbrook, ME | Reviewed on Oct 28, 2022

Thank you so much for making the trip a wonderful adventure!
Everything was simple and easy thanks to the efforts of Brittany and the KimKim team to arrange all the travel details and transport.

Thanks !!

Local specialist:

Our driver Wasef was wonderful. He was very ...
Jordan | Oct 10 - Oct 21, 2022

Dorothy
Dorothy M.
Canada | Reviewed on Oct 28, 2022
Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure. Read more

Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure.

Hotel Review
The House Boutique Hotel
Amman

Comfortable rooms, excellent dining and lots of shops in the area you can walk to including a grocery store.

Location
The convinces
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Oct 29, 2022

Thank you Dorothy for your kind words.
your notes are surely recorded and considered - thank you for that .
Hope to see you again in Jordan .
Have a great happy days.
Sam

Iceland did not disappoint and Kimkim as well...
Iceland | Oct 16 - Oct 23, 2022

Kim
Kim G.
Trinidad and Tobago | Reviewed on Oct 27, 2022
Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The... Read more

Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The tour guides on the ground were knowledgeable and able to add much local colour and info about Iceland over and above the bare facts. Felag was the most notable of the guides but all were good and spoke excellent English. If anything could be improved the choice of hotel in the city centre could be revisited - the Holt is centrally located when its possible to walk around to sights and activities, the breakfast was AWESOME and the front desk staff, the breakfast staff and bartender were EXCELLENT, but the rooms are somewhat shabby with barely single beds with thin mattresses, and thin walls (so we could hear a heated, scary, quarrel next door during one night). Also drop offs to the Holt involved a 5 -10 minute walk which felt safe but we often got lost in the cold while seeking out a meal along the way. Communications with the tour agency while in Iceland could also be improved if an Iceland sim is included in the package with a small amount of data or some communication through the hotels - even though wifi is available on the buses and in the hotels, we didnt receive news of a cancellation until it was too late and wasted taxi fare and nearly half day of our first day (and i could have gone to the Settlement Museum in that time - sniff).
Overall I would definitely recommend Kimkim as a travel agency with the expertise to craft a totally enjoyable vacation adventure, to suit a wide range of interests.

Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

A really Thrilling experience, even if one does not handle the sea well. The tour company Elding, was very thorough about the safety considerations and on checking in they offered motion sickness pill to any who felt they would need it. The crew gave information on the population of mammals that they observe and study, and we were fortunate to see two groups of white billed dolphins, 3 humpback and a minke whale during the hour trip. The weather was fine so no rain coats were needed and there were life jackets on board for any emergency. It was exciting and the ride was smooth. My only reservation is that the initial booking was cancelled due to bad weather(understandably) but this was communicated to me after I arrived, which derailed my day plan and cost me extra taxi fare.

Quality of Experience
the ride was smooth and the staff knew where to search
Guides, Drivers and Staff
very knowledgeable and chatty staff. The sent photos afterwards but their photos were as crappy as mine
Transport
Two day/one night Snaefellsnes & West Iceland tour
Two day/one night Snaefellsnes & West Iceland tour
Iceland

We got off on the wrong foot because the bus didnt arrive until 9:20 and I was already flustered as to whether I'd missed it in the half hour that i was waiting. Since i did not have an international sim, i contacted the tour operator using a borrowed phone- ugh. Anyway, Tomas (Thomas?) the guide was lovely and conducted the tour well. We visited some interesting sites - waterfalls, larva cave, seal coast, the glacier used as the Wall in Game of Thrones, and some less than amazing ones, among them a random lighthouse and a church. I felt that better information on why these were important or of interest could have allowed us to appreciate them more but as it was, some stops just seemed random and just a drive around with no purpose. We also spent an inordinate amount of time at Oddi - once the home of Snorri Sturluson, whose significance was not known to us and really the adulation of him was lost on us visitors without a prior backstory. It seemed like a waste of time, especially after finally being admitted to the church gift shop and finding that the exhibit on him was closed. Bummer. Tomas was engaging and as a point to improve, he could say why things or places or people are important to the Icelandic story. The accommodations in Borgarnes was fine- food was delicious. The prediction for northern lights was way low and we didnt see any. That should not be in the tour title.

Quality of Experience
Guides, Drivers and Staff
Transport
Rather than random facts, the reason why or the importance of the next stop should be stated so that participants can be c,ued in
Two day/one night South Coast tour - Day 1
Iceland

The two day trip was wonderful and many unique sites were visited - Jukulsarlon and the Vatnajokul glacier being just 2 of them. Overall I would say that this tour was my favourite of three that i participated in. The guide was phenomenally knowledgeable and gave us just a tidbit about each site and about Icelandic history and life in general - he left us wanting more info on the folklore and growth of the nation. The overnight hotel was spartan but adequate and the meals were typically expensive, tasty and filling. I had not anticipated a 2km trek over uneven ground to and from the ice cave and it was not mentioned in the tour description - it should be - I would still have gone but people need to know. It seems that Iceland expects all its visitors to be at least a contender for the olympic games, if not the world games, to fully participate in the tour activities. Overall, a great experience. Being picked up and dropped off at a remote site in the cold was difficult, because, although the distance was not great, getting around in the dark, finding an open dinner spot that didn't require a reservation somewhere nearby and not getting lost in the maze of streets in the town centre was challenging.

Quality of Experience
Guides, Drivers and Staff
Transport
The wide knowledge of the guide, although he only teased us
Golden Circle day tour
Golden Circle day tour
Iceland

A very enjoyable and informative tour all round. The vistas in the rift area and the geothermal area were spectacular. The waterfalls, hot spring baths and horse ranch visits were also lovely. The guide Siggi Anton was really helpful and knowledgeable (5 Star). The only inconveniences were that drop off and pick up were some distance from the hotel in Reykjavik, which in cold weather was a bother, and that participants who smoked during stops, trailed the cigarette smoke scent into the small bus, making it uncomfortable for others.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

This was not my 1st experience of natural thermal baths, but the 1st in Iceland, and it was awesome. My sister and I became friendly with a few other visitors on the bus to Sky Lagoon and that added to the social aspect. We were fortunate to see the northern lights come up while we were luxuriating in the warm infinity pool, overlooking the sea - believe me, nothing tops that experience! The rest of the Pure spa experience- the cold bath, the body scrub, all were fabulous, to top off a totally memorable experience.

Quality of Experience
the location and service is unparalleled
Guides, Drivers and Staff
It's a self guided experience
Transport
Pick up and drop off at hotel would be much better. I had to walk to/ from bus stop ion the cold - it almost killed the buzz
Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Oct 28, 2022

Thanks Kim for the wonderful review. I'm so glad that you had such a great trip. It was too bad that we didn't receive notification sooner from the tour operator about the cancellation, however, I am glad that we were able to re-book you so that you could experience this tour later in your trip. Thanks again.

A magical trip - thanks to Jessica!
Italy | Sep 6 - Sep 20, 2022

S
Sarah C.
South Saint Paul, MN | Reviewed on Oct 27, 2022
We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip. Read more

We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip.

Hotel Reviews
Hotel Athena Siena
Siena

Fabulous view! We looked out our window in the morning and saw a deer in the field. The rooftop restaurant was great, and the staff was super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

The location couldn't have been better. We thoroughly enjoyed sitting on our balcony and looking up at the Acropolis. The rooftop restaurant was exquisite and the staff was the most helpful, friendliest I've ever met. They made us feel like old friends. LOVE LOVE LOVE.

Authenticity & Character
Location
Staff
Nadia and the rest of the staff were so friendly - and in a very authentic way! They made us feel so welcome and comfortable.
Cleanliness & Comfort
The room set up was unique, but a little funky/awkward from a user-friendly standpoint. But loved the balcony!
Relais Villa Grazianella | UNA Esperienze
Montepulciano

This place was magical! The views and location were breathtaking and the staff was the best! Wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solo Experience Hotel
Florence

Such a fun place with the most fantastic breakfast we've ever had! The staff was incredibly helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 28, 2022

Dear Sarah, thank you for your time in writing this review and for your confidence as well.
Arrivederci :)

An amazing trip in Andalucia Spain!
Spain | Oct 16 - Oct 26, 2022

Ariana
Ariana T.
Peachtree City, GA | Reviewed on Oct 27, 2022
James did a great job creating a trip exactly to our specifications! All of the guides were so informative, professional and fun! Our hotels were gorgeous and we saw so many highlights of each area. All the stress of planing was handled by the team and it was wonderful! Thank you! Read more

James did a great job creating a trip exactly to our specifications! All of the guides were so informative, professional and fun! Our hotels were gorgeous and we saw so many highlights of each area. All the stress of planing was handled by the team and it was wonderful! Thank you!

Hotel Review
Hotel Casa 1800
Granada

This hotel was amazing!! It has so much personality and history. My number 1 recommendation! I also advise against driving to the hotel. Park your car at public parking and take a cab or walk to the hotel. You will find yourself on the tiniest alleyways. Save the stress and get a cab. This hotel had charm and a daily tea time that was so much fun to partake in!

Authenticity & Character
So cool to have a hotel with such history.
Location
It’s close to everything you want to see in Grenada!
Staff
The staff were so friendly and accommodating.
Cleanliness & Comfort
Local specialist: James Monro
James
James Monro
Local specialist in Sevilla, Spain | Replied on Oct 31, 2022

Hi there Ariana, Thanks very much for your comments and great news you loved it! It was a pleasure to plan it out with you too! All the best and I hope you'll be back sometime soon. Best wishes, James and the Tailormade Andalucia team

Tour of Italy and Small Coastal Towns
Italy | Oct 17 - Oct 26, 2022

Thomas
Thomas C.
| Reviewed on Oct 27, 2022
We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi,... Read more

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Nov 17, 2022

Ciao Thomas
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your family trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services such as the personal concierge.
Thank you again for having traveled with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

Alfonso was incredibly helpful to us as we we...
Spain | Oct 12 - Oct 24, 2022

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Elizabeth M.
Ashland, MA | Reviewed on Oct 27, 2022
Alfonso was incredibly helpful to us as we went along. We’re an older couple who needed a little guidance from time to time and he was always available to give us answers. He was responsive to our pace as well as our interests. And he was so nice about requests that were impulsive on our part, nicely flexible. We learned he is also a wonderful guide for hiking and outdoor activities. He’s a great asset to your organization. Read more

Alfonso was incredibly helpful to us as we went along. We’re an older couple who needed a little guidance from time to time and he was always available to give us answers. He was responsive to our pace as well as our interests. And he was so nice about requests that were impulsive on our part, nicely flexible. We learned he is also a wonderful guide for hiking and outdoor activities. He’s a great asset to your organization.

Activity Reviews
Private Prado Museum Visit with an Art Historian
Private Prado Museum Visit with an Art Historian
Madrid

Excellent guide —an architect and artist

Private Gothic Quarter Walk
Private Gothic Quarter Walk
Barcelona

Guide seemed a bit low-key. We saw interesting historic relics, chanced upon a group doing human pyramids.

Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona

Fabulous building, but large tour group. Well handled considering the crowds. Loved learning some of the ideas behind the building. Most impressive!

Sunset Sailing in Barcelona
Sunset Sailing in Barcelona
Barcelona

Lovely change of pace. A bit crowded

Premium winery  tasting  visit
Premium winery tasting visit
Laguardia

Fabulous food at the restaurant, amazing facility. It’s an interesting contrast to the usual winery setup

Quality of Experience
The whole visit
Guides, Drivers and Staff
Knowledge imparted
Transport
Didn’t apply
Gastronomic club experience
Gastronomic club experience
San Sebastián

Great fun to explore the market and then prepare the meal. It was a great change of pace after all the educational activities.

Quality of Experience
Guides, Drivers and Staff
Punctuality, depth of knowledge
Transport
Punctuality
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Oct 27, 2022

It was a pleasure having you among us. I wish both of you the very best.
Take care!

Gary was very helpful to us during the trip
Australia | Oct 19 - Oct 26, 2022

R
Robert D.
San Diego, CA | Reviewed on Oct 27, 2022
Gary was very helpful to us during the trip Read more

Gary was very helpful to us during the trip

Hotel Reviews
Pan Pacific
Melbourne

One of the best hotels we have stayed at!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
D'Altons Resort
Halls Gap

It was nice sitting on the front porch and watching the kangaroos

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mantra Lorne
Lorne

The first room shown was very smelly/musty and we were moved to a newer room

Authenticity & Character
Location
close to restaurants/shops
Staff
Activity Review
Drop Off Your Rental Car in the City
Drop Off Your Rental Car in the City
Australia

Difficult to find drop off location

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

Exploring Mallorca and Ibiza
Spain | Oct 17 - Oct 26, 2022

Jonathan
Jonathan B.
Canada | Reviewed on Oct 27, 2022
We were finally able to take our long-delayed trip (due to COVID) and we're very happy with every aspect of the trip. Karin was extremely responsive and took the time to explain everything thoroughly. The excursions were all top notch and we were pleased that most of them were private. The guides were excellent and very friendly. We hiked in the Tramuntana mountains with Nina, did e-cycling in Ibiza with Heather and had tours of Palma and old Ibiza. The hotels were also excellent. Due to... Read more

We were finally able to take our long-delayed trip (due to COVID) and we're very happy with every aspect of the trip. Karin was extremely responsive and took the time to explain everything thoroughly. The excursions were all top notch and we were pleased that most of them were private. The guides were excellent and very friendly. We hiked in the Tramuntana mountains with Nina, did e-cycling in Ibiza with Heather and had tours of Palma and old Ibiza. The hotels were also excellent. Due to hotel renovations, Karin had to find us a new hotel in Ibiza and we're very happy with the hotel that she rebooked us into. The Balearic islands are truly incredible and the trip had the right amount of free time built in to allow us to fully explore them.

Hotel Review
Finca sa Cova d'en Borino
Campos

A nice hotel in a rural setting. The kitchenette enabled us to make our breakfasts and couple of dinners at the hotel. Includes a nice pool and some farm animals (ponies and chickens).

Authenticity & Character
The room was comfortable and the building had the character of a very old castle.
Location
A little hard to access due to very narrow and rather rough roads.
Staff
Cleanliness & Comfort
Activity Review
Privately Guided Visit of Palma de Mallorca
Privately Guided Visit of Palma de Mallorca
Mallorca

Andres did a great job adapting the tour to what we were looking for and was very friendly. He even produced an iPad with drawings and maps of the cathedral!

Quality of Experience
Guides, Drivers and Staff
Andres was friendly and patient.
Local specialist: Karin Eckhard
Karin
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Nov 02, 2022

Thank you very much for the review and I am so pleased that you were very happy with your long-awaited to beautiful Mallorca and Ibiza. It was a pleasure to help you with this trip.

First of all I need to start by saying this w...
Greece | Oct 13 - Oct 24, 2022

Denise
Denise A.
Clovis, CA | Reviewed on Oct 26, 2022
First of all I need to start by saying this whole trip exceeded our expectations. Rebecca was always there to help with questions or concerns and always came through with a solution. There were absolutely no hiccups in this trip plan on Rebecca’s side.
We had some unexpected weather and some of the plans had to be tweaked .
From the first Pickup when we landed to the hotel transfers to the tour transfers, they all were timely and efficient it was pretty amazing.
There was even a welcoming...
Read more

First of all I need to start by saying this whole trip exceeded our expectations. Rebecca was always there to help with questions or concerns and always came through with a solution. There were absolutely no hiccups in this trip plan on Rebecca’s side.
We had some unexpected weather and some of the plans had to be tweaked .
From the first Pickup when we landed to the hotel transfers to the tour transfers, they all were timely and efficient it was pretty amazing.
There was even a welcoming lady Katerina who brought us a special gift and took us to answer any questions we might have.
All the tour specialists were amazing!!
Theodore in Athens was so kind and welcoming, happy and knowledgeable, we had good food drinks and fun. Off to Crete.
George at Knossos was very good at explaining all the information at the archeological site on a level we could understand . Our driver for the day Yiannis was more than just a driver we stopped for coffee and snacks there was never any pressure. He explained a lot about the Island while he drove.
Wine tasting with Eva was so fun. This girl was a breath of fresh air!! We really connected with her and had a blast.
Yiannis took us on a road trip to the mountains and to a little village to taste some amazing food from the region. We really appreciated how slow he drove and would stop to show us things it was very relaxing. Again very kind and down to earth young man.
Antonis had to tweak our original tour due to weather and we just loved how flexible he was ! We LOVED the walk in old town and everywhere he took us, the food and drinks, the conversations. He was just a gem! The whole experience was so relaxing. He was a super nice young man with a great smile! He also acted like a photographer, he got some amazing shots of us. Great day!
In Santorini Lazarus had to also tweak our original tour but it was very nice. He took us to Oia and told us all about the island and took the most amazing photos of us at all the great spots. We would have never on our own taken these photos. When he took us for our lunch he ordered ahead then explained all the wonderful food we were going to enjoy, and I loved how he gave us some time alone to rest and enjoy our food. When on our wine tasting with a magnificent view he again stayed close by but let us enjoy some alone time. Again a very kind and super knowledgeable young man, enjoyed his company.
On Mykonos we got a little walking tour of little Venice and the town with Christos, it was very relaxing kick back tour.
Back in Athens we got to tour the Acropolis with an actual Archeologist Nicholas who worked the site for 3 years. He was SO knowledgeable. We loved how he took care not to run us ragged lol !! There was a lot of climbing, we took It slow and easy it was really appreciated. He went even further and took us to the tomb of the unknown soldier and the Plaka, even suggested a great place to have dinner.
All in all every single one of the tour guides gave us their numbers and offered any help in the future if we needed.
For us, each of the places we visited had great things. Crete with the millions of Olive trees and mountains and the beauty of the old port town .
Santorini the breathtaking views of the Caldera were unlike anything. The only drawback there were the steps up and down everywhere could be bad for some people.
Mykonos tho was our favorite. We loved not being so high up and with close walking distance to the sea and the town.
The hotels that were chosen were so nice and located perfectly!
I would say do not hesitate to book a trip through Rebecca at Grecian Lux you will not regret it!!
Denise and Pat Arkfeld Fresno, CA

Hotel Reviews
Elia Ermou Athens Hotel
Athens

The hotel staff was A+ The rooms were ample and updated, super location.

Authenticity & Character
Very European
Location
Right in the heart of Athens
Staff
On the spot with assistance
Cleanliness & Comfort
Very clean has everything we needed
Ilio Maris Hotel
Mykonos

One of our favorite hotels. It was beautiful room, modern and updated with loads of amenities. The view was awesome and the breakfast was great. Staff was very helpful and friendly

Authenticity & Character
Modern and updated
Location
Close to everything
Staff
Friendly and helpful
Cleanliness & Comfort
Bed was big and comfy and they cleaned the room everyday
Ira Hotel & Spa
Thira

Although it was a fantastic view, it was a bit out dated. The bathroom was extremely small and the shower doors didn’t close properly, and barely enough room to move. The bed was very low and hard no bounce at all. Again lots of steps up and down to your room. BIG plus they had a staff member carry our bags which was very appreciated and the staff was great!!

Authenticity & Character
Location
Right in the middle of the Caldera with views so wonderful
Staff
So nice so helpful
Cleanliness & Comfort
Bed was very low and hard, bathroom was small, shower doors didn’t close properly, hard to move around. They only cleaned the room upon request
Elia Palatino Hotel
Chania

The location and view was spectacular, but the room was rather small and we had to lug our heavy suitcases up a whole flight off stairs. The staff were very helpful and the breakfast was wonderful

Authenticity & Character
An elevator
Location
Right on the water
Staff
Helpful and always there
Cleanliness & Comfort
Small room but ample storage for our things
Activity Reviews
Depart - Time to say farewell to Greece !
Depart - Time to say farewell to Greece !
Greece

Pick up guy was on time and got us to where we need to go

Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens - Acropolis at Sunset & Plaka neighborhood | Private tour with an archaeologist/guide
Athens

Toured with an actual Archeologist was bonus.

Mykonos - Walking Tour with Delicious Goody Bag
Mykonos - Walking Tour with Delicious Goody Bag
Mykonos

This was a nice short relaxing tour, always good to get some information before heading out on your own

Santorini - Sights, Wines & Clicks Private day tour
Santorini - Sights, Wines & Clicks Private day tour
Santorini

Great guide to us to great photo opt places

Santorini - The Island
Santorini - The Island
Santorini

Most beautiful island, the Caldera is breathtaking

Chania - Antiquity and Adventurers Tour in South Crete
Chania - Antiquity and Adventurers Tour in South Crete
Greece

Very relaxing touring around the mountains and eating in the village

Welcome to Chania - The City
Welcome to Chania - The City
Greece

Great tour

Heraklion - Knossos Palace & Wine Tasting at historic Archanes village | with Official Licensed Archeologist Guide at Knossos
Heraklion - Knossos Palace & Wine Tasting at historic Archanes village | with Official Licensed Archeologist Guide at Knossos
Heraklion

Although we enjoyed it, it was a long day with all the driving

Athens - Twilight Tour of Athens with food & Drinks | Private Group
Athens - Twilight Tour of Athens with food & Drinks | Private Group
Athens

Have us a general view of the night scene

Food
All the food is amazing and very ample
Athens - The City
Athens - The City
Athens

Great place

Welcome to Athens
Welcome to Athens
Greece

Guy was waiting when we arrived, loaded our bags

Quality of Experience
Efficiency
Guides, Drivers and Staff
Efficiency
Transport
Efficiency
Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Nov 14, 2022

Thanks for the awesome review, Denise! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Rebecca and the GrecianLux Team

Guatemala October 2022 6 day trip
Guatemala | Oct 20 - Oct 25, 2022

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Andrew S.
Gadsden, AL | Reviewed on Oct 26, 2022
Tremendous trip, great planning from Chris. Also, included some last minute itinerary changes that Chris kept us well appraised of and was extremely helpful in planning. Antigua for 48+ hours (Casa Encantada) and Lake Atitlan (La Casa del Mundo) for 3.5 days were beautiful places to stay, staff was always helpful. Our local guide, Josias, was incredible. Would highly recommend travel plans with kimkim Read more

Tremendous trip, great planning from Chris. Also, included some last minute itinerary changes that Chris kept us well appraised of and was extremely helpful in planning.

Antigua for 48+ hours (Casa Encantada) and Lake Atitlan (La Casa del Mundo) for 3.5 days were beautiful places to stay, staff was always helpful.

Our local guide, Josias, was incredible.

Would highly recommend travel plans with kimkim

Hotel Reviews
Casa del Mundo
Lake Atitlán
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Encantada
Antiigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Boat Tour of Lake Atitlán Villages
Boat Tour of Lake Atitlán Villages
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Oct 26, 2022

Thank you for taking the time to leave us your review Andrew! I'm glad the whole crew enjoyed Guatemala and experiencing it with our local team. It was great to meet you and appreciate your patience with the last minute adjustments for your departure. Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Hope to see you back again soon, cheers!

The trip to Egypt was absolutely incredible. ...
Egypt | Oct 10 - Oct 17, 2022

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Alex K.
Canada | Reviewed on Oct 26, 2022
The trip to Egypt was absolutely incredible. We did everything we wanted to do, and the fact that it was a private tour made everything that much more wonderful. There was no waiting on anyone else. We were also able to customise things easily according to our wishes and travel plans. Tour guides Khaled and Ahmad were so knowledgeable and kind. They made us feel comfortable throughout our time there. We learned so much! The accommodations were decent but could have been improved a... Read more

The trip to Egypt was absolutely incredible. We did everything we wanted to do, and the fact that it was a private tour made everything that much more wonderful. There was no waiting on anyone else. We were also able to customise things easily according to our wishes and travel plans.

Tour guides Khaled and Ahmad were so knowledgeable and kind. They made us feel comfortable throughout our time there. We learned so much!

The accommodations were decent but could have been improved a little. We had issues with our keys throughout, for some inexplicable reason. The room we stayed in at the Hilton was a little old and could have used an update. The Nile cruise room was lovely but could have used a little extra touches to make it even better. But neither of these things detracted from our stay or experience! (although the key thing was definitely very annoying) The staff at the Hilton and the MS Semiramis Nile Cruise were absolutely fabulous. Such a wonderful group of people who were extremely kind and happy to help out. And the food was amazing! The chefs were so accommodating (both for coeliac and vegetarian concerns) and we ate extremely well throughout our trip.

I would absolutely recommend the Egypt Promotion Travel team to everyone!

Local specialist: Ibrahim Elaref
Ibrahim
Ibrahim Elaref
Local specialist in Cairo | Replied on Nov 14, 2022

Dear Alex,

I sincerely thank you for your feedback that is priceless gift to me in particular and Kim Kim's team in general.
I am truly glad to know that you were satisfied with our travel arrangements and had great time in Egypt.
And I hope to welcome you back in the near future on a new adventure, there are still many things to visit, see and do in Egypt.

Thank you so much once again for traveling with Kim Kim.

Ibrahim

Efcharistó
Greece | Oct 4 - Oct 18, 2022

Joanne
Joanne A.
Bridgeport, CT | Reviewed on Oct 26, 2022
Amalia! We loved our vacation and thank you for all the effort and support and marvelous suggestions you gave us. One of the great highlights of the trip were the personal tours of the Acropolis, Corfu and Knossos you planned for us. Anda is an incredible resource and made the Acropolis and ancient Greece come alive for us. We enjoyed all our accommodations, especially the 5 star hotel in Crete. It was a lovely way to end our trip.
We are creating a slide show for our friends and family who...
Read more

Amalia! We loved our vacation and thank you for all the effort and support and marvelous suggestions you gave us. One of the great highlights of the trip were the personal tours of the Acropolis, Corfu and Knossos you planned for us. Anda is an incredible resource and made the Acropolis and ancient Greece come alive for us. We enjoyed all our accommodations, especially the 5 star hotel in Crete. It was a lovely way to end our trip.
We are creating a slide show for our friends and family who keep on asking about the food, which was fabulous! We will send it to you when we finish it. Please come visit us in New York! Joanne and OJ

Hotel Reviews
Sofitel Athens Airport
Athens

We only stayed one night, got in very late and had to leave in the morning. When we arrived about 1 a.m. we went to our comfortable room and to bed. Then, for some reason, we heard continual clicking sounds in the room which didn't stop. We didn't know what it was. I called the front desk and they arranged for another room immediately. We were very grateful. The breakfast was lovely, especially the cook making the omelettes. Thank you.

Authenticity & Character
Lovely. Not sure what you mean by authenticity but the breakfast was wonderful.
Location
proximity to airport
Staff
They changed our room immediately when we heard clicking sounds - air conditioning?
Cleanliness & Comfort
bed was comfortable
GDM Megaron
Heraklion

We never had a proper honeymoon and this was it! Lovely staff who answered all our questions. Incredibly food. Candies on the bed before sleep????!!!! Thank you.

Authenticity & Character
It was just beautiful and calm and quiet.
Location
Ease of getting places. The restaurants that were within walking distance.
Staff
Nazia and Ire (spelling) were ready to help when ever we needed it and the dining staff were exceptional.
Cleanliness & Comfort
the bedtime sweets!
Activity Reviews
Knossos Palace guided tour
Knossos Palace guided tour
Greece

So much to know and our guide knew all!

Quality of Experience
Private tour allowed us to move through the crowds. Our guide answered all our questions.
Guides, Drivers and Staff
Food & Culture Walking Tour in Corfu
Food & Culture Walking Tour in Corfu
Corfu

Our tour with Mary was excellent. She showed us the church where she was baptized! And she shared information about the past and current residents and happenings on the island. After the tour we felt we had a very good idea of its history. The arranged lunch was very good and it was nice to sit and chat.

Quality of Experience
Having grown up in Corfu, Mary was a font of knowledge.
Guides, Drivers and Staff
Transport
Not sure what this means. We walked everywere.
Day Cruise to Paxi & Antipaxi
Day Cruise to Paxi & Antipaxi
Corfu

The tour was lovely. At Paxi we explored the charming town and had a delicious meal. At Antipaxi many people left the boat to swim in the beautiful water. We did not swim but it was terrific to watch everyone enjoying themselves. Our tourguide did a great job of keeping things moving. She was fun. The highlight for me was meeting another passenger who, after talking for several hours, I think we will enjoy being friends and visiting with each other in England and the US. The dancing at the end of the cruise was fun. Thank you.

Quality of Experience
The tour guide made the long trip work, as did the two barristers. They kept our energy up and the dancing at the end was a lovely way to end the trip.
Guides, Drivers and Staff
I can't remember her name but she spoke 5 languages! She obviously cared a great deal that the passengers had an interesting and fun trip.
Transport
It is a long trip and at times I wish it had been shorter. That being said, Paxi, Antipaxi and the caves were worth it. I am sure that for the people that jumped into the sea that was a highlight. The pricing was excellent.
 The Acropolis & Ancient Greek Mythology & Museum Tour
The Acropolis & Ancient Greek Mythology & Museum Tour
Athens

We were in Greece for two weeks. Crete and Corfu in addition to Athens. The personal tour with Anda was the highlight of my entire trip. She was incredibly knowledge and shared all her enthusiam for the topic. The tour within the museum was also very important. When I was unable to climb up to the Acropolis she arranged for us to use the elevator. I want to go back!

Quality of Experience
The fact that Anda arranged on a moment's notice to have me use the elevator. I could not have walked up because there aren't any railings for climbing. I did, however, walk down with help of my husband and Anda - for balance.
Guides, Drivers and Staff
Anda's intelligence and passion.
Transport
I don't know what this means. We took an Urber to the Acropolis and the metro back
Local specialist: Amalia Symvoulidou
Amalia
Amalia Symvoulidou
Local specialist in Athens, Greece | Replied on Oct 27, 2022

Dear Joanne and Orris,

Thank you soo much for your wonderful words. I'm very happy to know that you had fun in Greece and I feel so lucky that I got the chance to meet you in person. I had a great time!
I will definitely visit you when I come to New York! Hopefully very soon🤞

Oh my are you creating a slide? How exciting! I'm looking forward to see this😁
PS: How we met was one of the funniest stories in my life. I will never forget it haha
Sending you my warmest wishes,
Amalia

It's A Wonderful Trip
Iceland | Sep 7 - Sep 18, 2022

D
Debbie I.
New Brighton, MN | Reviewed on Oct 25, 2022
Words cannot express how wonderful our Iceland trip was. Jenny planned it perfectly for us. She listened to what we wanted our trip to be like and was spot on from what we discussed with her. The whole trip was put together in such a timely manner -- and whenever we had questions for Jenny she responded immediately. Most of our activities were self-guided, and Jenny provided us with suggestions on sites to visit, the history of those sites, and how to get there. Also provided were places... Read more

Words cannot express how wonderful our Iceland trip was. Jenny planned it perfectly for us. She listened to what we wanted our trip to be like and was spot on from what we discussed with her. The whole trip was put together in such a timely manner -- and whenever we had questions for Jenny she responded immediately. Most of our activities were self-guided, and Jenny provided us with suggestions on sites to visit, the history of those sites, and how to get there. Also provided were places to eat, several which we tried, and we were never disappointed. Our nightly accommodations were just so great – clean and so comfortable and we liked the variety. Hotel staff was always so pleasant and helpful. With the maps provided by Jenny and the help of the car’s GPS we were able to get around without any difficulty. We never got lost!
The views were breathtaking – every turn on the road. So many different types of views: glaciers, volcanoes, craters, gorges, canyons, geothermal areas, black beaches, lava fields, seas, and an ocean. And don’t forget the waterfalls – everywhere you look there is a waterfall. The big ones were truly spectacular.
Not sure where our next trip will be, but we will definitely use kimkim again.

Activity Reviews
Blue Lagoon Premium Admission
Blue Lagoon Premium Admission
Iceland

The Blue Lagoon sits in the middle of a lava field, was quite a site. We were there for the morning and then headed to the airport. It was a perfect way to end our trip.

Quality of Experience
Just fun.
Guides, Drivers and Staff
Always pleasant.
Transport
We drove ourselves.
GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

We were in the GeoSea Geothermal Bath in the afternoon -- it was not busy. This bath flowed into the Greenland Sea, which we thought was surreal. Thoroughly enjoy it.

Quality of Experience
Relaxing.
Guides, Drivers and Staff
Pleasant. We arrived an hour early, and that was no problem at all.
Transport
We drove ourselves to the site.
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Oct 26, 2022

Thank you for your fabulous review.
Your timely picture of the Geyser is just perfect.
Happy travels for the future.

Picture perfect Norway October 2022
Norway | Oct 5 - Oct 12, 2022

T
Tom D.
Dedham, MA | Reviewed on Oct 25, 2022
Just finished the fourth trip planned by Kimkim , and the first time working with Merée in Norway. Excellent planning, great selection of hotels and activities. Due to a death in the family one week before our original date we needed to shift the trip out by two weeks. Not a problem for Merée and Sonia, many thanks.
My brother and I loved the Polar Fjord Sea eagle tour from Bodo. Primary focus of the trip was to photograph Northern Lights and we succeeded very well especially in Tromsa...
Read more

Just finished the fourth trip planned by Kimkim , and the first time working with Merée in Norway. Excellent planning, great selection of hotels and activities. Due to a death in the family one week before our original date we needed to shift the trip out by two weeks. Not a problem for Merée and Sonia, many thanks.
My brother and I loved the Polar Fjord Sea eagle tour from Bodo. Primary focus of the trip was to photograph Northern Lights and we succeeded very well especially in Tromsa with Trini. However the weather is obviously integral to chasing the Northern Lights and I would recommend getting in touch with the tour providers before hand to exchange contact information in case they need to be in touch.

Hotel Review
Eliassen Rorbuer
Moskenes

If you are in the area this is a must stay. Don't miss the sauna around the corner

Authenticity & Character
Location
Staff
I left my iPad behind and the staff found it and shipped it back to me
Cleanliness & Comfort
Local specialist: Merée Ruzits
Merée
Merée Ruzits
Local specialist in Kristiansand | Replied on Oct 26, 2022

Hi, Thomas!
I am happy that you enjoyed your travels in Norway, it was a pleasure working with you on this plan. Thank you for the kind words!
All the best
Meree

Go to Spain -- and work with Bea. She will take good care of you!
Spain | Sep 25 - Oct 16, 2022

Ellen
Ellen G.
Shaw, DC | Reviewed on Oct 25, 2022
Everything about the planning was wonderful-- and the reality was equally good, except for the hotels. So the logistics, the events, the guides were wonderful. Everything worked as planned -- and that is of course hugely important. The hotels selected were a big disappointment, and we should take part of the blame because we should have taken a closer look at the hotels selected. But we were under the impression that we'd be staying in 4star hotels and that speaking for myself, Kim... Read more

Everything about the planning was wonderful-- and the reality was equally good, except for the hotels. So the logistics, the events, the guides were wonderful. Everything worked as planned -- and that is of course hugely important. The hotels selected were a big disappointment, and we should take part of the blame because we should have taken a closer look at the hotels selected. But we were under the impression that we'd be staying in 4star hotels and that speaking for myself, Kim Kim's "on the ground" team knew selected hotels first-hand. The reality was far different: almost all were 3 star with most of these characteristics: tired decor, few to no services, dated plumbing, not well-located, catered to huge tour groups. Posted hotel photos and "budget traveller" reviews often do not reflect the reality and I am guessing, given what they cost per night (as I later learned) our expectations were way out of line. Otherwise-- the trip and the notes and other helpful recommendations included on the wonderful KimKim trip app were all good.

Hotel Reviews
Hotel du Temps (Madrid)
Madrid

No cab driver knew this place-- a tiny hotel with some style and comfort. But off a small street, off a side street, off another small street-- all dark. If you're looking for comforts, this isn't the place for you. More like a two star. But very cheap.

Staff
Hotel Macià Granada Five Senses
Granada

Very well-located with great staff. Room very up to date/stylish and comfortable. Breakfast not so great- ended up going out for breakfast a couple of mornings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Macià Alfaros
Córdoba

Well located and comfortable accomodation. But caters to large tour groups-- breakfast can be noisy and competitive.

Adriano Hotel
Seville

well-located but (decor, plumbing) very dated-- stylish for the 1950s.

Authenticity & Character
Location
Staff
Hotel Bed4U Bilbao
Bilbao

This is a three star that is bare-bones as far as hotel services and comfort. The bed and the shower were very good, the breakfast was find, there was a gym, and the room was very clean. But creature comforts were practically non-existent: no closet, no drawers, not even a glass in the bath "area." Good for no-frills travellers looking for value over creature comforts. Location far from ideal-- go out the wrong way at the front door and you'll be in a drug market in five minutes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
clean and limited comfort
Gallery Hotel
Barcelona

The rooms are spare but plumbing is up to date and the bed very comfortable. The restaurant and reception staff are top notch. The location couldn't be better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Visit of Barcelona & La Sagrada Familia
Private Visit of Barcelona & La Sagrada Familia
Barcelona

Ann Marie was outstanding-- wish I could have taken her along for the rest of the trip. Knowledgeable and fun.

Tuk Tuk City Tour - Valencia Historic Center
Tuk Tuk City Tour - Valencia Historic Center
Valencia

A great guide and a lot of fun!

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid

Probably one of our best guides for the whole trip. Carlos had a wealth of knowledge AND passion for all things Toldeo. It was an honor to experience Toledo with Carlos!

Guides, Drivers and Staff
Transport
Flamenco Show
Flamenco Show
Granada

I thought this might be a bit hokey-- but really enjoyed the show!

Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

We were with a group for this tour (@ dozen people). Our guide made the visit even more special given his African background and multi-cultural view of the world.

Private Transfer {{start_location}} to  {{end_location}} via Ronda & White Villages
Private Transfer {{start_location}} to {{end_location}} via Ronda & White Villages
Spain

Antonio was a great driver and beautiful car! Though he didn't speak much English, it was a very enjoyable trip through beautiful countryside, and lovely time in Ronda. So glad we were able to squeeze this in!

Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Spain

We had two guides for our touring in Córdoba-- Isabel and Sarah. Both were outstanding in their knowledge and passion for their city and its amazing sites. Great tour

Traditional Andalusian Market Visit & Cooking Class
Traditional Andalusian Market Visit & Cooking Class
Seville

yes amazing and wonderful fun; learned alot. Ate even more. The best event of the trip if you ask me.

Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Spain

Enjoyed this visit very much. Learned alot.

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville

Teresa was a good guide for us in Seville.

Privately Guided Visit of Bilbao
Privately Guided Visit of Bilbao
Bilbao

Again our guide Irene was outstanding and we enjoyed every minute we spent with her in Bilbao. She went out of her way to be helpful to us-- even checking on how we could get to San Sebastien the next day. Which we did with great success!

The Best of Pintxos Gastronomy Experience
The Best of Pintxos Gastronomy Experience
Bilbao

Omayo (sp?) was just fantastic and this whole evening was great fun, with good food, wine and companions.

Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

Eduardo was a fanstastic companion for this magical day trip.

Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Ghislane was an amazing hostess and guide. Lots of fun.

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 07, 2022

Hi Ellen! Thank you so much for this incredibly detailed feedback! :) I really appreciate the details you put into it and thank you so much for your kind words to all your guides, I'm so happy you had a great time exploring our country with all of them. As I mentioned during your trip, we had to lower the category of your hotels to match your budget during the planning and booking process, but thank you so much for the feedback about them, all this information will be really helpful for us as we are constantly trying to improve. Sending you my best regards, Bea.

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