Kimkim Trip Reviews

We had a wonderful experience using KimKim and Laura as or local guide/planner. This was a last minute trip for us and all was planned within a month of the trip. I was very impressed with the organization and support of the planning process and the local providers. We loved our guides...Jose in Madrid, Victor in Seville, Elana in Cordoba and Salome in Toledo. All were knowledgable, energetic, passionate about their cities and a pleasure to spend time with. We also loved our boat cruise on the river in Seville!

The experience booking was extremely helpful for someone who does not enjoy or have time to plan a long trip. It was great having guides when we traveled into less touristy areas, and I really appreciated having all the transportation pre-arranged with no day of coordination required. We particularly enjoyed our guide Phạm Khiêm who took us on an over night trip to Pu Luong.

Working with Erin and kimkim was absolutely the best decision we made for our trip Patagonia. Erin was able to answer all of our questions leading up to the trip and help us create the perfect itinerary. The support only continued while we were there when she helped us reorganize our initial plans after a flight delay. We are beyond grateful and would recommend kimkim to anyone!

Excellent. We really enjoyed all parts of our trip. The tour guides were excellent and the trip was well planned and very enjoyable.

Every aspect of our trip was well choreographed. Isabel did a great job making sure things moved along seamlessly. Our cruise on the Coral 1 in the Galapagos was wonderful. The staff was very professional, knowledgeable and kind. The snorkeling was fabulous. We then went to the rainforest. What an experience- one extreme to another. We enjoyed our canoe trips and jungle walks immensely. One thing I would strongly recommend is flying in and out of the amazon instead of driving. That was not at all fun. In all, my family as I were very pleased with our trip!

Working with KimKim made my boyfriend and i’s trip that much better! Fabian was awesome, he gave every option I asked for. From seeing multiple cities and including day trips, drivers and hotels at every stop, Fabian wasn’t pushy on the itinerary and was so helpful with all my questions. He set all my nerves as ease going into the trip and allowed for my boyfriend to just enjoy Colombia and not worry about the itinerary.

Throughout the trip, Chio who replaced Fabian (as Fabian sought out a new position) was excellent. He answered all my questions I had so quickly that I never had to worry at all !

I will definite work with kimkim again in booking my future travels. All the drivers and people who were employed by kimkim to help us we’re all fabualous and so kind. Can’t wait for our next trip!

Jessica

Luciana had a major contribution to our amazing experience in Brazil!
She was truly committed to ensuring that we get the best from our trip.
She acted really quickly when we came across some difficulties with our planned activities due to bad weather!
Thank you once again Luciana!

Our guides were awesome, such a fun and easy experience. It was a breeze

Petra did a great job helping us to organize our trip to Slovenia! We did four tours in the five days we were there. Ljubljana was our home base and it is an amazing city. Our guide for the food tour was Jasmine and she was very fun! She gave us wonderful ideas for restaurants to visit. The Predjama castle and Postojna Cave were amazing! A must see! Tour guide, Val, was very knowledgeable and so friendly! We did a 1/2 day Bled Fairytale tour with Borut as our tour guide. We chose not to take the boat to the island since it was winter. The other 2 on the tour did take the boat and Borut was accommodating and made sure we had other things to do when they were on the island. However, the boat was 30 minutes late getting back and we waited at the pick up point in the cold. This made us late going up to the castle so by the time we got there it was dark and we couldn’t see the mountains. The last excursion was the Karst and Coast tour. This was by far our favorite day! We had a private tour with Borut and he was amazing! His knowledge of his country’s history is impressive. Since we were not interested in going to another cave he custom built our day. Strolling the streets of Piran and sipping wine at a cafe by the Adriatic Sea was our favorite part of all of these great tours!

Thank you for a great Slovenian vacation!
Nancy and Steve

Far beyond my expectations. It really brought me out of my bad mood. Warm welcome, quick response in WhatsApp group and considerate feedback calls en route, no harassment or traps. Thanks to my driver Mr Phrahalad, my guide Mr Verma and of course Mrs Priya, all excellent and professional. Overall, great trip, worth the price.

We had a wonderful experience with Chhewang and his driver in Nepal. They were so flexible when our flights from Lumbini were delayed and adjusted to every little request we sent through - including transporting our luggage between Namobuddah/Balthali/Panuti so that we could do our own 'wandering' between villages. The transport was the best we had anywhere in Nepal. We would highly recommend them for any type of assistance in Nepal from fully catered to independent travelers like us. Thank you so much for making everything flow smoothly!

New Zealand is beautiful and definitely worth every minute there! So much to see and hard to choose! Kimkim helped to set a great itinerary after me having to narrow down the list! The best hotel we stayed in was the Park Queenstown Hotel, great location, staff and food!! Spend some time in Auckland! Downtown was a bit of a mess due to the construction of an expanded light rail, but by far my favorite city I’ve visited, relaxing, interesting, diverse and lovely people. Standout was the Hotel DeBrett, great location near sights and lovely walking and shopping streets, Mount Cook so beautiful and worth the trip as well. Thanks again Kimkim

Kimkim does make things much easier, but it's not the best option if you want to save money.

For flights and hotels, we saved more than $500 booking everything on our own.

Cartagena was great and it's the place I would have spent more time.

The guide in Medellin was awesome and explained everything we saw and asked about!

However, the guide in Bogotá was quite different. His English wasn't very good so it wasn't very easy to communicate. Perhaps this was the reason why he didn't explain much of the things we were looking at during the tour. He'd just say that X thing was the most important. There was a moment where I asked about Monteserrate and he gave the wrong timeframe of the photo I was referring to.

When we went to the Gold Museum, he took us only to see basically 2 things which he said were the most important and didn't explain anything about why they were important.

We stopped by to grab a bite and agua de panela at La Puerta de la Cadetral and we paid for his food as well (which I didn't know we were paying for). He took the receipt after I paid.

The tour included Museo Botero, but we walked pass by it and didn't stop.

The tour was supposed to last 8 hours, but he said we were done a bit after 1 PM.

Our trip to Ecuador was incredible and surpassed all expectations! Iveth put together the perfect trip based upon on interests and budget. She was extremely communicative in the months and weeks leading up to our trip, and was in regular contact with us and our guides throughout our trip. Thanks to Iveth we were able to see and learn about so many different parts of the country. We spent 18 days traveling through mainland Ecuador and the Galapagos Islands. We spent half of our trip journeying through the highlands, the Amazon rainforest, Cotopaxi, Quilotoa, and Quito; the second half we spend in the Galapagos Islands. She arranged for us to have a private guide/driver while on the mainland - Christian. He was one of the best guides we've ever had, in any country! He was kind, caring and funny. He was so knowledgeable about Ecuador's history, culture, and especially the nature! Thanks to Christian, we feel like experts on Ecuador. His love and passion for his country shined, and it truly made our experience extra special.

Our vacation to Ecuador was unique for a number of reasons, but mostly because Iveth was instrumental in coordinating and executing our marriage proposal. She assisted my fiance with planning every detail of his proposal, including ensuring that eleven 'love notes' were received by eleven different hotels. The proposal took place overlooking the spectacular Lake Quilotoa, and it will be one of our most cherished memories. She also assisted my fiance with planning a very special hotel stay at the beautiful and romantic Hotel Rumiloma. Iveth was always there for us; we had some issues with our airline tickets and she was immediately available to assist. When we both felt sick one day in Quito, she came to our hotel first thing in the morning with Pediasure and medicine. She was extremely attentive to all of our needs, and she went above and beyond to make sure our time in Ecuador was well spent. She is extremely organized and we never had to worry about our itinerary, pick ups, transfers, etc. Her positive energy and love for her country radiates, and we could not have imagined this trip without her playing a part in it. I plan to tell all my friends and family to work with Iveth when planning their Ecuador trips, and we will certainly work with her again on our next visit to the wonderful Ecuador!

We enjoyed all our time in Argentina and Chile. The itinerary was super detailed and we experienced no issues during the trip. The local guides and hotels were all great.

We enjoyed so many experiences: elephant visit, hiking through the jungle, kayaking around the floating village, cycling round Angkor Wat, butterfly farm, night markets, temple visits, Aspara dance show, all smoothly organised by our guides. It was so nice to be chauffeured from airport to hotel to the visits for the day.

I loved the visit to Iguazu falls from both Brazil and Argentina sides and the Tango night show which introduced me to Argentinian culture. The tour guides Gustavo and Maria on the Iguazu trip were phenomenal. Muchas Gracias

Fantastic trip for everyone in our family!

Our family (3 adults) really enjoyed our first trip to Costa Rica. The process of planning the trip with kimkim was very easy and convenient, and our specialist Yenyi was always very responsive and helpful with our questions.

Overall, we had a great time on our trip. We went to Arenal and Monteverde (one of our guides described it as going from the rainforest to the cloud forest), which were unique and beautiful. Our accommodations were wonderful, especially our stay at Tabacon resort in Arenal - which has the best hot springs facilities in town (the town is famous for the natural hot springs due to the nearby volcano). We ended up going to the hot springs every day! Our hotel in Monteverde - Fonda Vela - was also nice, although it was definitely a bit outdated (especially the bathroom) and they were actively doing construction during our stay (a bit dirty and loud at times), but our room had a beautiful view of the forests and Pacific Ocean.

Out of all of our activities, some of the highlights were zip lining in the cloud forest (10 different lines) and the nocturnal nature tour (we were able to spot snakes, birds, and unique insects in the complete dark with our guide). We also really enjoyed our Rio Celeste day trip - unfortunately the trip itself was cut short due to heavy rainfall closing off half of the park (and the river was brown instead of blue), but our guide Michael was so amazing he really made it a fun and educational trip (teaching us about local plants and insects), and the lunch was good too.

The parts we didn't enjoy as much/some issues:
- Our local tour operator was late several times and did not give us notice. For our boat ride, we waited 30 minutes in our lobby; the tour operator did not contact us, we had to ask the hotel to call them to see when they were arriving.
- The description for "Arenal to Monteverde by boat" is extremely misleading. The kimkim page described it as 3.5 hour boat ride, in reality it was a 40 minute boat ride followed by a 2 hour car ride on extremely bump roads.
- The La Fortuna Waterfall tour was also a disappointment. It was billed as a half-day tour, but the tour itself was only one hour (you climb down the steps, see the waterfall, then climb up the steps). We had to leave the hotel at 7:30 AM, the drive was an hour round trip, and the tour was an hour. We had to wake up so early but then were back at the hotel by 9:30 AM. Our tour guide didn't really explain anything to us, and towards the end he was rushing for us to leave even though the tour was much shorter than we anticipated.

Issues aside, we did have a wonderful time in Costa Rica. The majority of our guides were awesome and super knowledgeable. The accommodations were great and everything was nicely organized. We loved the food and the friendly people everywhere.

Had a great time @ Morocco. We had our main tour guide/Chauffeur Yassine driving us all round. He was very professional, friendly and took us to all hidden treasures of Morocco. Recommended places to eat, helped us sample of some the local fruits, cheese, etc. He speaks multiple languages and is very knowledgeable of the local culture. We landed at Casablanca and from there went to Tangier, Chefchaouen, Fes, Merzouga, Boumalne Dades and finally to Marrakesh. Our local tour guides were very informative, and we met a few wonderful local guides during our stay at Sahara-Hmad in particular. We explored the Saharan sands cape by Camel and buggy driving. We met Hassan- the camel guy from a nomadic village who is learning Portuguese and Spanish through Google. I noticed that he was very tender and affectionate with his camels, and told us about his dog 'Subbotho' and taught us a few phrases in Berber. We stayed at the 'Dune house' overlooking the golden peaks of Sahara while we were ate Merzouga. Emily Owen was our host and we absolutely fell in love with the space. She created a unique experience for us and cooked us a delicious meal. I can't wait to go back here again. I loved Fez Medina's raw charm appealing while others could find it in a state of perpetual pandemonium and recoil in horror. I particularly enjoyed Kamal's perspective on the cultural lineage and history when we visited the Fez Medina. Finally, I must thank Megan - our tour specialist for putting together an itinerary that all of us could enjoy and available at all times to address our concerns, I would recommend this trip to anyone planning a visit to Morocco. It's a family friendly travel destination.