Kimkim Trip Reviews

Every guide we had, and there were several, was prompt, professional, engaging and courteous!
I’d never travel again without going through Kim Kim!

There were a few minor glitches. I would have liked to have had St Peter's Basilica included in the Vatican trip, but it wan't and I wasn't given that option. Most guides were super informative and delightful, but there is a parking problem in Tuscany tour and the guide couldn't accompany us on the sights. Again, it would have been good if the Pisa was arranged in a way so we could have entered it, but that was not an option.
In Rome, I would have liked to have had a tour of the first level of Coliseum.
The hotel at Spainsh Steps was not great. For the prices that I paid, I would have liked to have better luxury.
Since you asked: David was the highlight. Sisteine chapel was underwhelming (Sorry Michaelangelo! I expected to be blown away like seeing Mona Lisa. I wasn't)
Except for these two minor glitches (4 1/2 stars but you don'e have 1/2 stars), everything was out of this world. They even tried to pick pocket us in the subway in Rome. Speaking of the complete experience!
Monica was outstanding. A definite 5. Alessia in Venice was great. Another 5.
Hope to work with you again next year for Greece!

Wanted some help planning a week in Croatia and KimKim quickly matched me to a local travel agent based in Zagreb.

Antonia did an intake to get the key information on our family snd our interests, budget etc. the communication before the trip was excellent amd things were adjusted as needed during the planning phase. We had a number of short calls to go over the details and eleventh thing was set in a couple of weeks. Antonia set up a number of really enjoyable small private tours for us that were great and picked the places and time to spend in each location. She really shined during the vacation being responsive to our every question and need from arranging COVID testing for our return to recommending local restaurants. It was the best level of service from
a travel agent I have ever received and would highly recommend her and her firm if you are planning on going to Croatia for your holiday/vacation.

Arranging a trans-Atlantic trip in these times is quite a risky project. However, Austin stayed with me and we eventually got a reservation. Without Austin's local experience we would never have found the ideal place for us to stay, Fullerton Arms in Ballintoy.
He was able to find a local guide for us and the trip was so good we are certain to go back again.

I have to emphasise that without Austin's help we would never have found this place.

All of guides were so interesting. Everyone were so unique . The tour was amazing.

We could not have asked for a better itinerary. We saw so much in such a short amount of time, yet had enough time to ourselves to explore.

Every guide was friendly and professional. It was like meeting a new friend in Portugal everyday.

Thank you so much for the very well thought of tour for us. I will definitely recommend you to my friends and family!

Emanuela did an amazing time organizing my brother and I's trip around the ring road. She not only organized our accommodations, but had amazing restaurant recommendations and new all the best sites to stop at along the way. It made everything so much easier, so we could relax and focus on enjoying Iceland. We absolutely could not recommend her services enough!

Dimitris was such an excellent specialist to work with. He was quick to respond, and was able to accommodate all of my requests even with short notice. Although Dimitris had a family emergency, he was quick to set me up with another specialist who did a fantastic job with my needs when I was abroad. HIGHLY recommend.

Thanks to Terry and the entire KimKim team, our family had a fabulous time in Iceland. We knew we trusted Terry from the first time we spoke to her on the phone. She listened to us and understood what we were looking for in our vacation. Her attention to details allowed for a smooth, trouble free week in Iceland. The responsiveness of Terry and KimKim representatives exceeded our expectation. Needless to say, we will use KimKim again for our future vacations. We will recommend Terry to all of friends.

Great itinerary. Kept us busy from early morning till sunset (9pm in Iceland when we were there)
Links to driving directions very helpful. Responses to issues when we were there were very helpful.
Lodging recommendations were quite good. But mostly the recommended places to visit were excellent

We can highly recommend Emanuela without reservation.

She did a fantastic job putting together our Family Trip coordinating travelers from two continents and multiple time zones. Our hotel accommodations were thoughtfully chosen and in the city of Reykjavik was particularly exceptional (Hotel Odinsve). It afforded us a "home base" with easy walking distance to the harbor, restaurants, museums and shops.

Our trip excursions- snowmobiling on a glacier with Mountaineers of Iceland; Boat trip in an iceberg lagoon adjacent to a glacier with Fjallsarlon Iceberg Boat Tours; riding Icelandik horses on the beach in Vik with Vik Horse Adventures; and the Ice Cave Tour with Katlatrack were all spectacular. The arrangements Emanuela made were excellent and we had a great time learning about Iceland history and geography with all of our guides at these venues. Each and every guide we had was extremely dedicated to sharing their knowledge of their country with us, and our safety was of utmost concern.

We highly recommend Emanuela and Kim Kim and have already passed our agenda on to friends and family for future trips.

Every one of our guides were punctual, personable, full of interesting information and professional. Antonia was unbelievably efficient and helpful. She made everything happen perfectly and picked wonderful activities.

Amazing service from planning the trip to the last day drop off at the airport.
The Egypt Promotion team really went above and beyond to make our experience one of the best.

We started planning with Ibraim and Amr, who were open to our requests and gave great suggestions. We took a long time to plan and book and Amr was always patient.

Once we got to Cairo, we got held up at the airport for more than 5 hours due to a COVID procedure... Ibraim and his team were checking up on us, and were there the second we were able to leave the airport (at 2:00 am) to take us to the hotel.

After that, everything went smoothly, thanks to the Egypt Promotion team.

We had greats guides everyday! Tito in Cairo, Mostafa in Awsan and Luxor, and Michele in Jordan. They were all fun, nice, interesting, knowledgable and took great photos!! :)
Our drivers, Karim in Cairo, and Odai in Jordan were also really kind and attentive.

The team worked very well to help us with everything we needed, includind two PCR tests that didn't interfere at all with our itinerary.

Zain was always checking up on us, and was a huge help. We're very thankful.

We are very happy to have booked our trip with them, and would recommend it 100%.

From the time of my first contact with Oriana to the end everything was perfect and our trip was a memorable one. Oriana was very patient and meticulous in helping us plan a perfect trip for us. Esam was absolutely wonderful, he was friendly, full of excellent suggestions and very flexible . Esam went above and beyond at every juncture and we as a family appreciated all that he did for us in making our Jordan holiday a memorable one. I would highly recommend Esam.
All the tour guides were wonderful too and very knowledgeable… Ebrahim at Jarash, Ashraf at Petra were really good., so was the tour guide in Wadi Rum jeep safari. Amman city tour, Jarash, Salt, Mount Nebo, Madaba, Dead Sea, Petra, Wadi Rum and Aqaba were all part of our tour of Jordan, each place was unique and special in its own way. Esam made it easy as well through his suggestions and recommendations. It’s hard for us to choose the most memorable place as every place was stunning and unique so I would say the whole trip was absolutely fantastic. Thank you Oriana and Esam and all the tour guides for mdd as long it special for us.,

We have recently completed two amazing weeks is Albania. In planning the trip we were keen to really see the country, taking in many of the main sights. Ed put together a wonderful itinerary taking into account our specific wishes and really listening to what we wanted. Originally we had planned to self-drive but in the end opted for a driver and guide. This was the best decision. Ardi was fantastic and having him with us for most of the journey (Ed stepped in a for a few days) really made a difference. Their knowledge of Albania meant that we were really able to enjoy the country and learn about its past, present and future. They were also great company. Their ability to adapt the itinerary as required meant we enjoyed unexpected experiences and were able to get closer to the local people. We came away having fallen in love with Albania and can’t thank Ed and Ardi enough for putting together such a fantastic trip. We would love to travel again with Drive Albania.

Linda did an amazing job planning our trip! Everything went very smoothly and Linda was extremely responsive and helpful throughout. We couldn't have asked for a better experience, all thanks to Linda. I highly recommend her!

Robert at arcanum ATVRide was totally terrific!!!

I was expecting the trip to be amazing, but it was an absolutely incredible experience and blew my expectations out of the water. From the moment I started planning, to the day we left, working with KimKim, Tummas, David, and Eydun couldn't have been better. Everyone was so helpful, the day trips were so beautiful and the schedule was flexible. The hotel was great, transportation right on time and easy, and the destinations we went to I will never forget. Best trip ever and I can't wait to come back!!

Going through KimKim was a great idea. Everything was seamless. The hotels were wonderful, especially Poco a Poco and Costa Verde. Randall (from KimKim) made himself available to us for anything that came but, but it all went perfectly so we didn’t need to reach out. I am really happy with how the trip worked out. He even made sure we had all our covid travel documents and testing in order. Made it much easier. :)

Sarah and her company have been phenomenal at organizing our trip. We had a lot of complicated requirements - there were 4 active families with kids of various ages, and some people arriving and leaving at different times. All private excursions were great, well organized and ran smoothly.
Sarah was available day and night to answer all our questions and helped re-organize things when our plans changed. For example, when 2 families decided not to rent cars, she organized private transfers at very reasonable prices at the last minute.
And not forget all the restaurant recommendations and bookings she did for us! She got us into great places despite the peak season full restaurants, especially in Hvar.
Coming from New York City, we are used to high quality customer service, but I would call Sarah’s agency a true “white glove” service for people who want to experience authentic Croatia and not worry about logistics.