Kimkim Trip Reviews

I was expecting the trip to be amazing, but it was an absolutely incredible experience and blew my expectations out of the water. From the moment I started planning, to the day we left, working with KimKim, Tummas, David, and Eydun couldn't have been better. Everyone was so helpful, the day trips were so beautiful and the schedule was flexible. The hotel was great, transportation right on time and easy, and the destinations we went to I will never forget. Best trip ever and I can't wait to come back!!

Going through KimKim was a great idea. Everything was seamless. The hotels were wonderful, especially Poco a Poco and Costa Verde. Randall (from KimKim) made himself available to us for anything that came but, but it all went perfectly so we didn’t need to reach out. I am really happy with how the trip worked out. He even made sure we had all our covid travel documents and testing in order. Made it much easier. :)

Sarah and her company have been phenomenal at organizing our trip. We had a lot of complicated requirements - there were 4 active families with kids of various ages, and some people arriving and leaving at different times. All private excursions were great, well organized and ran smoothly.
Sarah was available day and night to answer all our questions and helped re-organize things when our plans changed. For example, when 2 families decided not to rent cars, she organized private transfers at very reasonable prices at the last minute.
And not forget all the restaurant recommendations and bookings she did for us! She got us into great places despite the peak season full restaurants, especially in Hvar.
Coming from New York City, we are used to high quality customer service, but I would call Sarah’s agency a true “white glove” service for people who want to experience authentic Croatia and not worry about logistics.

If I could give Linda 10 stars I would! The trip could not have gone any better, Linda's planning was flawless, our hotels were wonderful and all the local guides we had were really great. My sister and I were so impressed with Linda's knowledge and responsiveness, she always replied promptly to any question or concern, both before and during the trip. My sister and I were a bit nervous with Covid still a concern, but Linda helped navigate us through the requirements and the testing and it all went smoothly. A relative told me about kimkim and I am so glad, and have been telling all my friends how wonderful it all was. I have been birdwatching since I was 8 years old and going to the Galapagos was always a dream for me, and it exceeded all my expectations. Thank you so much to Linda for making my dream come true!!

Jenny organised a great trip to Iceland for myself and a friend. We gave her an idea of the type of adventurous trip we were looking for and she organised a great remote trek to Hornstrandir. She gave us a really detailed itinerary with great logistics for every part of the trip. I would highly recommend Hornstradir for anyone looking for spectacular scenery and remote trekking. The trek is fully guided and groups are small.

Planning a three-week road trip around Norway, a country we had dreamed of but knew little of, was daunting. Right from the first interaction though, Julia proved knowledgeable, confident, and most of all passionate about the country. She listened to our specification and came up with what turned out to be a perfect road trip. It is a long and thin country, so focusing on what to see, where to go, how to get there was crucial to make the most of our time, and three weeks is nowhere near enough time for this amazing country.
We made many slight changes, tweaks during the months leading up to our trip, but Julia remained patient, understanding and responsive. Of course Covid restrictions proved to be a final challenge, and it was not until 10 days before our trip was scheduled to commence that Norway finally reopened based on the Covid passport. Julia offered reassurance over no lost deposit, and flexibility on delaying final payment until we were sure we could travel.
We will definitely use KimKim again, and anyone planning a trip to Norway will be well advised to use Julia & KimKim.

I asked our specialist Preeti to book my husband and I a Ring Road trip, staying at the best accommodations available with activities we could enjoy with my limited physical capabilities.
And she did. We enjoyed suites, junior suites, all in the best available hotels.
We choose a cross-over SUV KIA Sportage which was perfect for tight parking in Reykjavik in garage across from Hilton Canopy.
The detailed itinerary that KimKim provided was excellent. It included google map directions that we accessed via the included Wi-Fi in car.
Iceland is beautiful and is like visiting a giant national park. We ended our 14-day trip with 2 nights at the Retreat at the Blue Lagoon. Just a perfect ending to a great trip. Thanks, Preeti!

Emanuela arranged for us one of the best vacations we have ever taken. Every day was an adventure to new places and experiences with a bit of respite thrown in every couple of days to let us recharge. The hotels were excellent, and her restaurant recommendations were always great, from the best fish and chips in Iceland to fine cuisine next to the harbor in Reykavik (Kopar) and great restaurants in Stykkisholmar (Narfeyrarstofa), Akureyri (Strikid) and Lake Myvatn (Vogafjos Farm). Probably the high point of the trip was the super Jeep trip to Askja Crater across 100km of Icelandic lava desert with our own guide, who was both entertaining and extremely good in helping JoAnne to push her limits in hiking. The waterfalls all around Iceland were magnificent, particularly Dettifoss and Selfoss, and we very much enjoyed walking behind Seljalandfoss, although we regretted not wearing our waterproof gear. Emanuela was also available to assist us throughout the trip, even checking in to make sure that things were going well. In looking back, we realize that we were unable to see all the sights that Emanuela included but with luck we will get back to Iceland for the ones we didn’t see.

It was a very long process because of Covid and having to cancel last year, but it all turned out well and we were very pleased with the car, hotels, travel, and experience planning it all out with our Kimkim rep. I would definitely do it again. Thanks!

Cami put together a great vacation for us to the Grand Canyon and Sedona. The format of the offering was different than what I had previously gotten from KimKim, namely she put together an itinerary but did not book the trips (I don’t know if this is the new format KimKim is adopting.) While I would have preferred a more full service offering, Cami put together an excellent itinerary and give us detailed information on how to book activities and other reservations easily on our own. She hit all the highlights at both sites, including some fun side excursions. The night sky tour at Lowell Observatory was a highlight! I also appreciated that she followed up with us even after the itinerary was built, to let us know about new tour and activity openings as Arizona opened up from the pandemic. Thanks Cami for putting together a great itinerary and helping us plan a family vacation that we all loved!

Anna-Maria helped us plan a week-long trip to Croatia where we visited Dubrovnik, Split, and Hvar. The itinerary she put together for us was well adapted to our group and preferences and planning along side her was easy. She was always responsive and provided us with as much information as we needed both before and during our trip. Anna-Maria made it easy for us to travel from one city to another by booking our ferry/rides and providing specific details so that it was super simple for us to get from one place to another. She helped us sort out minor road-blocks along the way so that we always felt as though there was someone there supporting us while we traveled. As far as the bookings: all of our accommodations were excellent and we were well taken care of at the various destinations we visited. Our excursions included a guided bike tour, speedboat tour, a trip to Krka National Park, and oyster tasting. Each one was excellent, but we really enjoyed the guided bike tour in Hvar which gave us a glimpse of a different side of Croatia. Overall, the entire trip went seamlessly thanks to Anna-Maria's planning and attention to detail. Within just a few days, we saw, did, and ate so much more than we probably would have on our own!

This was the second trip I took using KimKim and both times it's been great. Daniel planned everything I ask for and he did a great job given pandemic limitations. He added in nothing extra I didn't request and was able to make everything else work for us. Daniel was able to keep the trip in our budget, was extremely communicative the whole time during our trip, and continued to give us tips and advice throughout our time.

The only negative part of the trip was a transportation mishap getting from one place to another. We ended up in a small car having to drive overnight hours in the opposite direction only to return the same way we came and go hours more. Even though this was frustrating for us, Daniel tried everything he could to find a different form of transportation but the pandemic restrictions and lack of tourism at the time were really to blame. Daniel went above and beyond to help during that time.

Our guides were all great. My sister and I basically had a private trip from place to place and had a local guide who knew the area in each national park we went to. This was a trip packed with outdoor adventure just like we requested. Thank you very much!

Our trip to Greece couldn't have gone better. Beginning with the itinerary creation process, Christos was responsive, and flexible in adjusting the itinerary to meet our needs. We ultimately settled on an itinerary that was the ideal balance between beach time spent on spectacular beaches for the kids in Crete and awesome tours of the Acropolis and a Minoan Palace for the adults.

The execution by the operations team was fantastic as well. From well organized pick ups and drop offs, to the responsive support we received around rental cars, they made for a smooth experience that we all look for when we're out on vacation.

All of this made for a wonderful experience, and left us talking about future trips to Greece. Thanks for the experience, Christos and team!!!

Hotel Reviews

Pi Suites Athens

Athens

Nice family room, with a separate area for the kids, and some sitting space. There is a small roof terrace with a view of the Acropolis. My only downside is that it is a bit too far from the main areas, and we would have to walk quite a bit to get to the center of town.

Authenticity & Character

Location

Too far from the main center of town

Staff

Cleanliness & Comfort

Kalimera Archanes Village

Archanes

Quaint hotel in a cute village, but probably not our cup of tea. Pros: * The owners are very friendly and helpful, and the breakfast was a feast! Cons: * It was a bit out of the way, since we were only in the area for 2 nights, probably would have prefered to stay in Heraklion. * The beds were very old, and not the most comfortable. * To have a hot water shower, you have to turn on the water heater a 30 mintues before the shower. While not a huge deal, not very helpful with kids.

Authenticity & Character

Very authentic old house in a small village. Good for a longer stay.

Location

Staff

Cleanliness & Comfort

Activity Reviews

Palace of Knossos Private Tour

Greece

Guide was really entertaining for the kids, and try many different ways to draw the kids into this tour. Initially I thought it would be too much for my young kids (6 & 8 years old), but in the end, they really enjoyed this, and understood a bit more about Greek stories and legends.

Quality of Experience

Guides, Drivers and Staff

Cretan Villages Food & Culture Tour

Greece

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Acropolis & Agora Mythology Tour

Athens

Was a fun way for kids to see the Acropolis. But was so, so hot, that it was difficult to really enjoy (no fault of the guide).

Quality of Experience

Guides, Drivers and Staff

We just returned from an 18-day trip. What an amazing experience!!! We want to say it was a Trip-of-a-Lifetime, but we loved it so much, we plan to return. This trip was two years in the making due to Covid restrictions. Thank you, Taf, for coordinating this entire trip for us. It was perfectly planned! And we appreciate your prompt replies to all our concerns prior to going. Once we arrived to Uganda, we realized our fears were due to social media/political issues of our own country. To anyone on the fence of visiting Uganda - Just go! You won't regret it.

Upon arrival to Uganda, we were greeted by Agnes and Nasser. These two took care of our every want and needs. Besides the game drives, we asked for cultural experiences. Each day was exciting and we always looked forward to the next day.

Activities we did:
Jinja - Sunset boat ride to Source of the Nile
Game drive of Murchison Falls National Park
Boat Ride to Murchison Falls, also went to the Top of the Falls
Ziwa Rhino Santuary
Fishing on Lake Victoria
Game drive of Lake Mburo National Park
Long Horned Cattle Milking
Water safari on the Kazinga Channel
Chimpanzee trekking
Mgahinga Gorilla National Park - Gorilla Tracking
Batwa Pygmies Cultural Experience
Tour of a private school with boarding and converse with head teacher
Stopped at the Equator
Tour in Kampala - Idi Amin Torture Chamber
Craft markets
Searched for Shoebill bird
Toured Entebbe arboretum
Local community village experience

I could go on and on about our time in Uganda. Loved every minute of our time there and we were sad to leave. Again, thank you, Taf, for organizing this trip. Thank you, Agnes, for accommodating us on the trip. And thank you, Nasser, for guiding and driving us around the entire time.

This was our second time using Kimkim to help with our trip and as before everything was great. Maria, who provided the walking tour, was charming , informative and fun to spend the time with. The Wachau wine tour with Iolo was perfect. Wonderful wines, a special spot for lunch , all in all an enjoyable day. Both restaurant recommended were excellent. Zala responded immediately when we reached out with questions. We wished we were able to stay longer, but we will be back!

Thank you, Tomaz

The best part of our 14 day vacation was the choice of hotels. Our first two nights at Posta Di Veccia were a perfect way to start the trip. We relaxed the first day at the hotel right on the sea, and then spent the next day touring Rome with a great guide. The second hotel was Il Pelicano, which we also loved. At both hotels we had really nice rooms with amazing views and felt really welcomed and well taken care of by the staff. The food and location was amazing at Il Pelicano on a beautiful little island that we toured in our convertible. We went to Elba Island next and we were schedule to stay at Villa Ottone for 4 nights, but we stayed there only one night and moved to our next hotel 3 days early. Unfortunately Villa Ottone was listed as a 5 star hotel, but it was mire like 2 star. We really did not like it there even though they did try there best to make us happy. Luckily kim kim was able to change our itinerary and it worked out beautifully staying at Castello di Velona for 6 nights! We loved this hotel so much and felt like a prince and princess living in a castle! Each day we would drive up to a half out to different hilltop towns to walk around and have lunch and then we’d come back to the hotel to lounge in the thermal water in the afternoon. My favorite hilltop town was Montalcino, and it was only 15 minutes away. The last 3 nights were in Florence, at Villa Cora. This was a stunningly beautiful hotel and they gave us a beautiful room on the top floor with a balcony overlooking the city and the sunset. We loved exploring Florence and then relaxing at the pool in the afternoons because it was so hot. Our last night we went to the Four Seasons for their tasting menu and it was such a beautiful night with a really cool dj playing during our dinner. We loved this trip so much. It was the most romantic honeymoon I could have imagined! Thank you Tasos and team!!!!!

I have nothing but good things to say about booking with Ireland Walk, Hike, Bike. A few details about the trip...It was my mom (60+ yrs), myself (38), and my 9 mo old daughter. We were there for 10 days and walked portions of "The Kerry Way" most of the days. I carried my daughter in a hiking backpack while my mom carried the food / snacks. Coordinating a trip with a nine month old in another country can be intimidating to state it lightly. We had cabs picking us up and dropping us to at the start/end of hikes which meant a carseat needed to be transferred. We needed a travel cot for her to sleep in and we needed flexibility in our days just in case she wasn't up for the hike that day and we needed to be done early. Thus, the reason for booking through Ireland Walk, Hike, Bike. I couldn't have been happier that we did this!

From the beginning, they had superb communication and custom built a route that allowed us to maximize what we were seeing each day, but still have some flexibility if needed. It was really nice to give them a budget and have them plan accordingly for hotels, transportation, etc. All of the lodging accommodations were phenomenal with breakfast included. The staff was friendly, the rooms were clean and well stocked, and my daughter's travel cot was ready to go at each location. The transportation to and from hikes was timely and each of our drivers were incredibly knowledgeable and we learned so much from them! No one ever made us feel like a "burden" with a carseat and so many bags full of baby stuff like diapers and formula. Everyone helped where they could and we never had any hiccups.

They reached out to us throughout the trip to ensure that all was going well and to check to see if we had any questions. We had one day that we needed to shorten and they accommodated that as well! Traveling with a little one and knowing that we were just a phone call away from assistance really provided me with a peace of mind that we would be taken care of throughout the trip! Loved our holiday and would highly recommend this company!

Hilde was great and took into account my profile to organise the road trip.
She was responding whenever needed and I enjoyed my road trip.
I will use Kimkim service next time I will travel. This is really a good quality service and this is a good service for time consuming when you have to organise it yourself (experience from last year when I did one from Stavanger via Flam, Geiranger Alesund.... and back to stavanger)
Thanks and I will recommand your site.
Kind regards
Chantal

This was a great trip! Isabelle was able to pull this together for us very last minute and she did not disappoint! We loved the itinerary and thought it the perfect getaway! Thank you!

Marcus the taxi driver in santorini was HILARIOUS He taught us a lot about the country.
To briki. Pirousi were the best restaurants in fira

We felt the hotel room you picked WAS ABSOLUTELY PERFECT! The pool the view the size. Wow! Everyone was soooo nice and the food was great!!

I would highly recommend ammoudi bay and the black beach so thank you for those recommendations

The hotel home and poetry was perfect! The breakfast was actually so fresh and delicious and HIGHLY recommended for other gluten free customers!

Thank you again!