Kimkim Trip Reviews

From the start Antonia was efficient! Everything was planned perfectly and any changes I wanted to make in the itinerary she took care of. She literally left no detail out for the trip. The best part is that she came to meet us with some treats and was available to us 24 hours a day. I would recommend Antonia to everyone because she was easy to work with and very responsive to our needs.

This was the first time we have used kimkim.com. I have to say Sarah was absolutely wonderful. She was always very responsive if any questions arose. The entire trip that she planed for us on the Dalmatia Coast was perfect. All of the hotel's were 4-5 star. We did a walking food tour in Split, visited Krka National Park plus lunch (our driver was great as well as the lunch), day long boat ride from Hvar to Vis Island and Pakleni with another fabulous lunch, a biking and vineyard tour on Korcula Island, had awesome lunch at a farm outside of Cavtat (cute little seaside village and then on to Dubrovnik, Old Town was very cool and the restaurants food and service was over the moon. Then things turned crazy when my wife tested positive for Covid for the return to the USA. Sarah was so helpful in rearranging our schedule and making sure we were good and taken care of. That really means a lot when your in County you're not familiar with. Sarah, you are an angel!

This was an excellent trip from start to finish. James was instrumental in giving us choices for our time in Portugal and easily amended the trip when we added side adventures to the original itinerary.
Hotels were beautiful with friendly staff, comfortable rooms and wonderful morning breakfasts. The restaurants that we chose for each of the three main cities had excellent cuisine, great service and atmosphere. And, of course, first-rate Portuguese wines!
Our guides and drivers on this trip were very knowledgable and friendly. Even entertaining! They love showing off their incredible country.
We had a bit of a problem at the end of the trip, but James' team came to the rescue and all was resolved in short order.
All in all, a fantastic trip, well-designed and gave us a great taste of Portugal. We'll have many pleasant memories for years to come.

Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was so great to have all the days planned out, the private cars arranged, and the train tickets purchased in advance! I never would have been able to plan that all myself! He went above and beyond and even called me as we arrived in Italy to make sure we found our driver at the airport and gave me restaurant recommendations throughout the trip! It was so personalized - we couldn't have had a better experience! I highly recommend kimkim (and Andrea!) to anyone looking for a great travel experience!

The tours were great! Informative and interesting especially of the Parthenon and the Medieval City in Rhodes. Amber Light Villas in Santorini was simply beautiful. Greece was just amazing and we all had a wonderful time!

Overall this was a fantastic trip. Accommodations were very nice and the trips took us to places that helped my kids and I form some amazing memories. Planning was easy, Jenny was always accessible before the trip and responded quickly to my inquiries, I would definitely work with her and Kimkim again. The last hotel did not have our booking (or really just couldn't find it) and Michele from Kimkim resolved the matter quickly.

The only thing that was disappointing is that there was no way we were awake enough after traveling for almost 24 hours to do the first event that was planned for us. We were really looking forward to snorkeling but having almost fallen asleep behind the wheel on the way there, it was not possible. I take some responsibility in not really thinking this through, however I'm also not sure how many people would be up for snorkeling after being awake/traveling through the night.

Of note: Google maps, was unreliable in some pretty significant ways. Make sure the option "rerouting to save time" is off on your preferences, but even when that is off, double check your destination with Waze or some other mapping program. There were at least 5 instances (that I can think of right now) where google took us the wrong way. Once, it actually put us in a somewhat dangerous situation that would have been very problematic had I continued on the road it recommended. I loved having the destinations mapped out, but after the first wrong directions I was constantly checking Waze. One time it literally had us turn right when we should have turned left and because there's often not a convenient/safe place to turn around, we had to travel 20 minutes in the wrong direction which again, is no one's fault but terribly annoying.

Despite these issues, this was a fantastic trip and I would work with Kimkim again.

Lorena was fantastic at (a) tailoring the trip to my preferences; (b) taking on feedback and adjusting the schedule dynamically; (c) highly responsive and going above and beyond on service.
Thoroughly recommend!

Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!).

If you are going to Italy- Kimkim is your way to go. They made the process so simple and easy to follow, and when I did have questions (for example, confusion on when we were doing a Vatican museum tour) they were responsive on Whatsapp every time.

We just arrived back from an amazing vacation experience in Costa Rica. Yuliana planned the perfect trip for our family. We enjoyed the white-water rafting, amazing tours to see wildlife, zip-lining...really everything. The highest praise came from my husband who signed up with kimkim while we were in Costa Rica to travel to another destination! Thank you for the wonderful vacation!
Amy

Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience!

Fantastic trip in Jordan. The highlights were Jerash, Petra and Wadi Rum. Guides were knowledgeable and provided useful insights on the places we visited. Everything was well organized - good job, Samir!

Hotel Reviews

Memories Aicha Luxury Camp

Wadi Rum

Luxury in the middle of desert! Very clean even if remote location and high turnout of travellers (most travellers stay 1 night) makes keeping cleanliness difficult. The only suggestion I have is to find a way to provide Internet access (I know it is extremely difficult due to remote location, but maybe a solution can be found.

Tips for future travelers

Book this hotel if you need to syay overnight in Wadi Rum.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Marriott Hotel

Wadi Musa

Fantastic location, excellent breakfast (including very good cappuccino which was not available at Crowne Plaza on Dead Sea) - the best hotel on Petra area even if it is not close to the Petra site - you can see a magical sunset from hotel’s backyard or terrace.

Tips for future travelers

Book this hotel if you need to stay overnight in Petra.

Authenticity & Character

Location

Fantastic sunset,

Staff

Cleanliness & Comfort

Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel

Sweimeh

Good hotel, but a little bit too crowded - especially at breakfast, In 2 days we were not able to get a capuchins at breakfast - we asked but they said they don’t have - for a 5 star hotel I don’t think this is acceptable. Another issue was the beach - it was not well prepared - especially the entrance in the water - based on the layout there is a lot of work which needs to be done to bring the beach at 5 star hotel level.

Tips for future travelers

I suggest to go to another hotel such as Movenpick.

Authenticity & Character

Location

Beach

Staff

Cleanliness & Comfort

Crowne Plaza Amman

Amman

Decent hotel, but room was a little tired and also we had issues with toilet flushing - it did not have enough power and water so it clogged at some point. Every time we had to flush we were concerned it might get clogged again (we would prefer to relax in vacation not getting stressed each time we had to go to toilet).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Toilet flushing

Activity Reviews

Trip to Masada & Qumran

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Little Petra ( Beidha)

Jordan

Quality of Experience

There were less beggars than on main site, but we still met a few.

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Jordan

Quality of Experience

Too many beggars - government should not allow them inside Petra site. You have to constantly fend off or hassle with beggars. The site is spectacular, but experience is marred by beggars and dirtiness of certain places - we tried to enter one of the caves carved in the mountain and there was an awful smell of urine.

Guides, Drivers and Staff

Transport

Shoback Castle

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Karak Citadel

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Bethany ( Baptism site)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Madaba & Mount Nebo Visit

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Umm Qais-Jarash-Ajloun-Amman

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Amman half day City tour

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Meet & Assist - Queen Alia Airport

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was fantastic. Everything went so smoothly. We saw a lot and learned so much about Morocco. Our driver, Sallam, was awesome. He went above and beyond to make our trip special. He was knowledgeable and very fun! We were travelling with our young adult kids (21 and 24 years old) who really enjoyed travelling with and learning from Sallam. Other local guides (sorry I forgot names) were also excellent and very open to sharing their life experiences with us so we could experience more of the culture.

Linda had to plan our trip not once but three times thanks to COVID. It was well worth the wait! The best part for us was the local touch. While other folks walked around in groups of 20 struggling to hear one guide tell stories, our family had one guide all to ourselves. They provided great insight and a personal touch I don't think we would have had with another company.

Hotel Reviews

Scandic Byporten

Oslo

Awesome central location and fun decor. But the rooms are very cramped.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Midtnes Hotel

Balestrand

The view from the hotel was fantastic! But the hotel itself is old and lacking any amenities. If you know that going in, you'll be fine. The owner is lovely and attentive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Byparken

Bergen

Perfect location, great breakfast. The rooms were a bit small and could use some updating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Oslo's Hidden Gems with a Local Expert

Oslo

It was amazing how much Stig knew about Oslo's history. He was very thoughtful about including our whole family in the experience and even sent a photo after the tour was over.

Quality of Experience

Guides, Drivers and Staff

Scenic Boat Trip to Fjærland

Norway

Captain Tor was fantastic. He made sure each of us was able to see or do something we wanted or didn't even know we wanted. My son had a special request to fish and he let him cast a little bit even though we weren't on a fishing cruise. He let my daughter drive - something she was nervous about at first but ultimately loved.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Bergen with a Local

Bergen

Vilde was lovely - lots of great history of Bergen as well as tips for just about anything we wanted to do.

Quality of Experience

Guides, Drivers and Staff

Every single guide was so passionate and informed and hospitable! We especially liked Alexander. He was very personable, fun and kind.

I do not even know where to begin! When we first discovered the Lofoten Islands, we knew we had to get there but didn't know the first thing about how. Julia was incredibly helpful with mapping out the best way to get there and what to see. Her suggestion to see more than just the Lofoten Islands was so appreciated as we were able to explore so much more of northern Norway and see places we'd never heard of it nor would we have ever known about if it were not for Julia. We flew into Tromso and drove to Sommaroy for a night's stay at the wonderful Artic Hotel. Then we were off to Senja Island which was AMAZING! We stayed at the Hamn I Senja with the most incredible views. We were a little concerned about taking ferries but they turned out to be no issue--just make sure you get there early to avoid any anxiety. We didn't need tickets ahead of time except for the final ferry to Bodo from Moskenes. Staying in the Lofoten Islands was so wonderful as we go kayaked in Reine and explore the "big" city of Svolvaer. My only compliant is that we had to leave!

Thank you! It was an amazing trip.

All the flights worked out. Very smooth.
Lucas in Rio was awesome. And the tours were great. The bike tour was dangerous to be on busy city streets. Along the beach was fine. But my 12 year old got bumped by a truck on the busy streets with no bike lane. Got a bruise. Luckily it wasn’t worse. Carlos was great on the Corcovado tour. Unfortunately the weather didn’t cooperate. Lots of rain and clouds. But we had a memorable time.

Orico was great at Iguaçu Falls. Very knowledgeable and definitely indispensable in the process to get over to the Argentina side of the falls. Again that bike trip was dangerous. The should is not very wide on that highway and my 15 year old was inches from getting hit by a bus. Very scary. But besides that we had a great time.

I would not recommend the bike tours next time. Or at least 18 and older and very competent on a bike if you’re going to do it.

Dalia is the best trip coordinator that we have ever worked with. A true all-star in her profession. We were trying to give our sons a 10-day overview of the south of Spain. We told her that we were going to have an aggressive schedule and that we wanted to cover as much as possible. From zip lining in Toledo to riding camels in Tangiers, Morrocco; from hot air ballooning in Cordoba to olive oil tastings and wine tastings in Montilla.....Dalia had us covered every step of the way. The lodging she recommended was exceptional. Every apartment and hotel exceeded expectations. And what can we say about the tour guides? Daniel in Toledo was like a long-lost older brother to our sons. Juan brought royal Madrid to life. And there was Said in Tangiers.....making certain that the city was magical and going the extra mile to ensure we did not miss our ferry home. We cannot wait to come back to explore in greater detail. I would recommend working with Dalia to anyone looking to visit the region.

Activity Reviews

Day trip: Montilla Hot air Balloon, Olive Oil & Wine Region Day Trip

Spain

What a day!!!! I always say that the people you meet and the experiences that you allow yourself to have are what make trips memorable. This will be a day that will stay with my kids forever. From our hot air balloon captain to our friends at Juan Colin (the kings of olive oil) to the winemakers at Montilla Moriles...you won't encounter finer people. And to top it off, you get to spend time with one of nicest people walking the earth in Dalia.....who opens this world of sensory experiences to all.

Quality of Experience

An experience that we will remember forever. A true sensory experience!!!!

Food

Olive oil, wine, Iberico ham........do I need to say more. Mind blowing!!!

Guides, Drivers and Staff

Dalia is the nicest, kindest person that we encountered on our trip. I cannot wait to come back to Spain and work with her again

Transport

The van was extremely comfortable!!!!

Toledo Day Trip with Private City Tour & ziplining (Self-drive)

Madrid

Is there a more energetic and passionate guide than Daniel? He is charisma personified. If so, I need to see it to believe it. By the end of the tour my teenage boys thought he was their long-lost older brother that we never told them about. His love for his hometown of Toledo is worn on his sleeve. The walking tour of the old city was a true walk through history. We loved every step. If you are coming to Toledo, Daniel is your guy hands down!!!!!

Quality of Experience

Daniel is the gold standard for all future guides!!!

Guides, Drivers and Staff

What I said about.....Daniel is a rock star!!!

Madrid Guided Tour with Royal Palace

Madrid

Juan was unbelievably knowledgeable and engaging. His passion for Madrid is worn on his proverbial sleeve. He recounted the history of bullfighting to my teenage boys and took them to the Madrid bullring. The tour of the royal palace was spectacular. But best of all was walking the streets and asking questions. Juan is a one-man encyclopedia. He took us to a special market that locals frequent for lunch. So much fun!!! He even helped us set up our own walking tour back to the hotel once our tour was over. Juan is an all-star guide and an all-star person!!

Quality of Experience

Juan Juan Juan

Guides, Drivers and Staff

As I said above, Juan was an all-star. His knowledge and passion is unmatched

Transport

Juan got us a comfortable taxi to ride around in

Day trip to Tangiers

Spain

First and foremost, Said and Said (our Moroccan host and guide) made certain that we filled every minute of our day trip to Tangiers. The driving tour of the city was breathtaking. RIding camels on the beach was a once in a lifetime experience. The lunch in the old city was off the charts (don't miss the soup....even on a hot day!!!). Walking the markets, the spice stores, the synagogues of the old city was magical. My younger son had lots of questions and Said answered everything. We can't wait to explore Morocco further.

Quality of Experience

Everything

Food

The soup, the soup, the soup!!!

Guides, Drivers and Staff

Said was the omniscient guru of Morocco!!!

Transport

Comfortable ride

La guía turística Sonia y el chofer Donato fueron muy excelentes, puntuales, amables y serviciales. Para mí fue muy memorable visitar machupichu, rainbow mountain, el valle sagrado, la vía Ferrara, en fin todo. Su organización y puntualidad fue muy sorprendente. Disfrutamos a millón.

Hotel Reviews

Casa Andina Standard Machu Picchu

Machu Picchu, Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Agustin Plaza

Cusco

Authenticity & Character

Location

Staff

Cleanliness & Comfort

San Agustin Urubamba

Urubamba

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel El Tambo

Lima

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Fly from Cusco to Lima

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Rainbow Mountain Trek

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discovering the Treasures of Machu Picchu

Aguas Calientes/ Machu Picchu

Quality of Experience

Guides, Drivers and Staff

Transport

Moray & Maras, and ATV Tour

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Via Ferrata & Ziplining

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sacred Valley Tour

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Cusco Tour

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Fly from Lima to Cusco, Explore the City

Peru

Quality of Experience

Guides, Drivers and Staff

Transport

Lima Food Tour

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Paracas, Ballestas Islands, Winery Tour, and Desert Adventure Day Trip from Lima

Peru

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lucia helped us out so much after we had some inconvenience getting into Ecuador, and had to change our flights and plans at such short notice.
The itinerary was amazing, with lots of snorkeling, and day trips, with some free time to explore and do more ourselves.
The only minor inconvenience was that when it said that breakfast was included we were not sure if it was in the hotel or on the tour. It was in the hotel so we missed breakfast our first day
All the guides in the Galapagos were very knowledgeable and helpful.

Activity Reviews

Wildlife Tour on Isabela Island

Galapagos Islands

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Pinzon Island & La Fé

Puerto Ayora

First snorkel spot was very wavy and tough to see much. Second snorkel spot was so clear as we swam with sea lions, turtles, sharks and more! Definitely worth it for the second snorkel alone. Did some fishing (didn't catch anything unfortunately), got a lovely lunch on the boat, and enjoyed both la fe and pinzon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Excursion to Los Túneles

Galapagos Islands

Incredible snorkeling experiences, guide knew the best spots and was very accomodating to help get pictures and videos using the GoPro. Very knowledgeable on the local wildlife and surrounding area

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Speedboat to Santa Cruz Island & Kayaking on Tortuga Bay

Galapagos Islands

Our guide Viviana was great but we couldn't see much on the kayaks as the water was quite cloudy and dirty. Tortuga bay is a must visit on Santa Cruz island though!

Quality of Experience

Guides, Drivers and Staff

Transport

Morning Bay Tour & Afternoon at leisure in Santa Cruz

Puerto Ayora

Great snorkeling, some great videos and pictures from this experience, and our guide knew the best places to see turtles and other fish. The hike and swim were also incredible

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Welcome to Santa Cruz Island: Highlands & Charles Darwin Research Station

Puerto Ayora

Great way to get to know the Galapagos and the local wildlife

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I would like to thank kimkim for making my honeymoon a once-in-a-lifetime experience. We had a lot of things going on prior to the honeymoon with our wedding, but Harris made sure our experience was amazing. From the very beginning, he followed up with any changes we asked him to make and he also made some last-minute changes for us in regard to some tour changes that needed to be made. During our two-week stay in Italy and Greece, all of our transfers not only came on time but they actually came a few minutes early. Every meeting spot was detailed perfectly and throughout our trip, we could reach out to the support team and they helped us answer any questions. All of our tickets were printed out by the hotels prior to when we had to leave and we were in constant communication throughout the trip. I have recommended kimkim to many other friends already and will continue to let others know what a wonderful job they did. I will definitely be using them again if I plan another trip. If you're looking to have an enjoyable trip without any disruption, I will guarantee you that both kimkim and Harris are worth every penny!