Kimkim Trip Reviews

Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and guides were highly professional and knowledgeable. Without them, we wouldn't have come away from the trip with all the interesting information we received and I don't think a guide book can compete with having a very knowledgeable local guide. If I have to say something, we missed having a guided tour in Cordoba.
The tour taking us through the scented areas of Granada was so special and different and we love the scents we were given at the end - what a surprise!
Many thanks to Marta and Karenina who were there throughout our trip supporting us.
I would definitely recommend KimKim and travel with them again.
With all best wishes,
Gillian Mitchell

Hotel Reviews

Sacristía de Santa Ana

Seville

A converted church with lovely features and atmosphere. We had a patio off our roo which was a real bonus. Breakfast was the best of all hotels as it wasn't your usual breakfast buffet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Montelirio

Ronda

Beautiful hotel in style with the surroundings we'd come to visit. Incredible views from my bed of the gorge!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Comfort Dauro 2

Granada

Good, clean place that covers the basics but the lack of regular receptionists was confusing. However, the bar people were super helpful, as was the general manager, who provided us with a picnic because we had to miss breakfast one day!

Authenticity & Character

Location

Access to public transport

Staff

Very nice once located

Cleanliness & Comfort

Super clean

Activity Reviews

Guided Visit of Granada Through Its Scents

Granada

I loved this tour. It was different and our guide was excellent and we were presented with a box of different scents.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

This was an amazing tour - not to be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Hands-On Cooking Class in Granada

Granada

So much fun and our cookery teacher Rocio was so knowledgable about local produce and where to eat and shop. I will definitely try some of the recipes myself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Walking Visit of Ronda

Ronda

Our guide Jose Antonio was extremely knowledgeable about his home town. Beautiful place and so much to see. Spectacular views.

Quality of Experience

Guides, Drivers and Staff

Transport

Monumental Seville on Foot & Visit Real Alcázar

Seville

Teresa was our guide and she brought the history of the areas of Seville alive. She told and showed us so many little details we would never have found out ourselves. She is highly knowledgeable about her home city.

Quality of Experience

Guides, Drivers and Staff

Transport

Córdoba Unlocked: Iconic Sights & Hidden Corners

Spain

Cordoba is beautiful, but I think we missed quite a lot as this was a self guided tour, so I would definitely recommend a guided tour.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was amazing my favorite part was the Munduk Plantation Resort. It had an amazing view. My personal driver was also very nice and always on time.

Hotel Reviews

De Moksha Eco Friendly Boutique Resort

Tabanan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adiwana Bisma

Kabupaten Gianyar, Bali

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Munduk Moding Plantation

Gobleg

This is probably one nicest and best hotel I stayed at. The view from the infinity pool was amazing

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Puri Santrian

Denpasar

The hotel is Nice because it’s right next to the beach. But the rooms are very outdated

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Private cruise trip in Komodo National Park

Labuan Bajo, Indonesia

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Biu Biu Resort

Jimbaran

Besides the Munduk Plantation Resort, This was an amazing hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Komodo Cruise Day 2 | 3D2N - Komodo Liveaboard

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Komodo Cruise Day 3 | 3D2N - Komodo Liveaboard

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Bali's Most Beautiful Beaches & Explore Uluwatu Temple

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Travel from Tanah Lot to Munduk via Taman Ayun Temple and Pupuan Road

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Aling Aling Waterfall- short trek

Munduk, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Banjar Hot Springs

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day - Munduk

Munduk, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Travel from Munduk to Ubud via Jatiluwih Ricefield & Batukaru Temple

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Experience Ubud VW Safari Car Tour

Ubud, Bali

Quality of Experience

Guides, Drivers and Staff

Transport

Komodo Cruise Day 1 | 3D2N - Komodo Liveaboard

Indonesia

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Well thought out travel itinerary with lots of variety, a few minor mistakes in the detail, however the organisation, the tour guides and the activities were all outstanding!
Loves Hanoi, Pu Long, Ha Long Bay and Hoi An. Ho Chi Minh City was a very different experience and a great place to be as well.

We were so pleased with how easy it was to book our trip w/KimKim. Loved how it was all done online, easy breezy. Our guide, Olman, was so responsive and quick to make adjustments as requested. He curated the perfect trip for our family of 4 (two kids 10 and 7), and when my son had an unexpected accident, they were SO incredibly helpful and accessible at all hours.

Day 1: Arrived late night into SJC and as promised our ride was ready and waiting to take us to our hotel, The Radisson, not too far from the airport. Perfectly adequate for an overnight stay. We literally just slept. Hotel breakfast was meh, but again adequate.

Day 2 (sorry, it's long, but relevant): Radisson hotel breakfast was just meh, but fine. Our driver was ready and on time for the 4 hour drive to Puerto Viejo. Note that the drive feels LONG. Much of the road is under construction so it isn't particularly pretty, and because there are so many trucks, the fumes were annoying. We were so excited to reach our hotel, Le Cameleon, which was lovely. Very boutique, though we weren't so thrilled with the service of the one young woman that seemed to always be working the front desk. So unhelpful. I really wish I could remember her name. Never smiled. Never followed through when we made a request (a box of tissue in our room, that the hotel jacuzzi be turned on..). Because our room wasn't ready when we arrived, we went to the hotel restaurant on the beach which was very pretty, but VERY SLOW, so plan accordingly if you have a tour to catch. We weren't actually able to eat our breakfast the next morning, because our driver was on-time and breakfast (despite having a reservation 90 minutes before our pick up time), had to be packed to-go. Anyway, back to today and our unfortunate incident. The restaurant had aerial trapeze ribbons freely dangling from the trees (they offer lessons), which many children were playing on, so of course our kids joined in. Moments later, our son fell HARD from the ribbons and as we found our later, he broke his collarbone. No one from the restaurant acknowledged the injury or helped in any way. The woman at the fort trek was SO unhelpful when we asked about a doctor. She have us a business card and said that they "may or may not be open." Didn;t offer to call or anything, while my son is sitting there in pain, saying he's going to throw up and sweating profusely. She eventually burdened herself enough to call a taxi for us. While there are private doctors in Puerto Viejo, the only doctor open did not have an x-ray machine, so after being seen by him, we drove 90 minutes into Limon via taxi to be seen at the public hospital. BUT, here's where KimKim was great! I called them to find out what would happen if we needed to cancel our trip which had only just begun. They were SO nice and reassuring, They offered to translate with the doctors at the hospital (apparently there aren't many English speaking doctors at the public hospitals) and assured us that IF we needed to cancel that they would help us to reschedule or get refunds. Fortunately, his injury did not require cancellation, but we did have to alter some of the activities in our itinerary, which they happily did, still taking our interests into account. When we finally returned to the hotel, there was ONE bright light--a young man named Daniel that was SO helpful and concerned. He checked in on us for the rest of our stay and was so kind to our son. Thank you Daniel!

Day 3: Believe it or not, our son was a total trooper and wearing his sling, we were able to do the Hike at Cahuita National Park. A MUST DO. We saw SO many animals (boa contrictor, golden viper, howlers monkeys, golden orb spiders everywhere, sloths, very curious raccoons). Be sure to eat a great breakfast, bring water, snacks and a swim suit. It's a long hike and comes with a late lunch so snacks are good.

Day 4: Jaguar Nature Preserve. Super cool experience. Up close and personal and the volunteers are really knowledgable. Go and support a good cause. Oh, when we arrived, they had our reservation, but said they never received payment. I immediately called KimKim and they immediately called the preserve and it was cleared up within moments. This was the only scheduling snafu we encountered. After the tour of the preserve, our driver picked us up at the hotel for the FIVE hour drive to Arenal and The Springs hotel. OMG, did we NEED this beautiful hotel after the stressful injury and all of the driving. It was just stunning. Five-star all the way.

Day 5: Picked up early from the hotel and headed for a boat cruise. This wasn't;t on our original itinerary, but the La Fortuna waterfall hike was out of the question given our sons injury. It actually worked out great. The boat was lovely and again, SO many animal sightings. Monkeys, Caiman, Basilisk lizards, etc.

Day 6: Just enjoyed THE Springs. Needed this relaxation day for sure. Tropical drinks, beautiful hot springs and a stunning volcano. Be sure to go down to the Adventure Center and soak in those Springs. It was a total highlight.

Day 7: On our way to Montverde Lodge and Spa via van, boat, and van again. Pretty cool. The Lodge was great, though several areas are under construction. We LOVED the mid-century modern architecture in the middle of the rain forest. Even if you don't stay at the Lodge, PLEASE do yourself a favor and eat at the restaurant. My husband is a chef and total foodie (so complains alot), but this place was INCREDIBLE. We usually stay away from the hotel restaurants and try to eat more locally, but this place was killer! If you do stay at the Lodge be sure to have breakfast in the Orchid room. So pretty. Here we did a night hike. Didn't get so lucky with the animal sightings, but it's still pretty cool to hike through the rainforest at night.

Day 8: Zip lining, butterfly garden and sloth sanctuary all in one place. This was one of our favorite days. Getting up close with the sloths was a highlight and the zip lining was a kid favorite. My son was even able to go with his sling, they just had a guide accompany him, which was great. The lunch at the restaurant was also pretty delicious.

Day 8: Sadly back to San Jose and the Hampton Inn. We arrived in the early afternoon so we had some time to explore San Jose. The hotel is directly across the street from the airport, so a super convenient option.

All in all, we really loved our trip to Costa Rica and HIGHLY recommend using Kimkim to plan. They were so easy and so helpful. Our guide was fantastic. Thank you OLMAN (and sorry it took me so long to finally write a review ;-)!!!

Rebecca helped make our vacation stress free. She was accommodating and very responsive. We had an amazing time in Greece! Loved our guides Theo and Nico in Athens! All of our drivers and tours were right on time too which we really appreciated. I will be using Kim Kim again very soon!

My husband and I chose the 17 day self guided Best of Croatia Tour, and it was a fabulous itinerary customized by Robi. We have really appreciated all of the patience that Robi has shown us throughout this process (since it initially was scheduled for Fall of 2020. Throughout the pandemic lockdown Robi and I kept in touch, and he never pressured us at all to book, but was kind and understanding of our desire to come when we felt it was the right time.
Our trip was outstanding and we felt that we really did experience "the Best of Croatia". Robi's suggestions for our itinerary were excellent. We liked starting in Zagreb, the capital, and appreciated our tour of the highlights of the capital city with Bruno, who was so passionate about his country! Part of the excitement of traveling for us is learning about the history and getting a glimpse into the culture, and Bruno did that! We were happy that Robi suggested to drive to the north of Croatia to visit the Trakoscan Castle - I loved how the furniture is still set up in their place and you can almost imagine how it was back in the 14th century! Also we were happily surprised at the beautiful highways that Croatia has, they are all so pristine and it was a pleasure to travel on them. We also appreciated the GPS that Robi made sure was in our rental.
We adored Istria and indeed it did remind us of Tuscany, so lovely. The little towns of Groznjan was super cute, as was Motovun. Porec was gorgeous and we will always remember the delicious seafood meal we had at Konoba Aba!
Plitvice was a highlight - I am so happy that Robi booked our accommodation near the park entrance the night before, as we were almost the first to enter the park, and seeing those stunning waterfalls almost by ourselves was just the best. We can understand how busy the park gets later on in the day or in the summer months, and it would have been a lesser experience, had we gone when it was crowded-it was perfect.
Each day was planned perfectly by Robi, with so much thought and consideration. He would send us pins each night for the following day, and so we were able to navigate the driving part all so well, and did not have to use data (which Robi taught us)!
There were so many highlights along the way - we loved the city of Zadar - it is full of character, and it is so beautiful, with the sea organ providing a wonderful ambience-just loved it!
Robi also placed us in accommodation right at the gates of Krka - he suggested we catch the first boat and we did-Krka is simply breathtaking!! The power of those waterfalls in incredible. We enjoyed the best Sea Bass of our lived in Skradin at Konoba Dalmatino.
We left our rental car in Split. Robi arranged for a walking tour of Split and it was a fantastic tour of the Diocletian's Palace.
Next we took the ferry to Hvar. This was our favorite island. It had a good "vibe", and we did not even party there (they call it the party island). It is just a gorgeous Medieval town, with quaint alleys full of little shops and restaurants. Robi booked "The DeVecchi Rooms" - our favorite-absolutely adorable, and again, the perfect location for walking everywhere. We took a beach day on Hvar at Ponkoji Dol Beach - you can walk from Old town-stay on the sea wall, don't follow Google maps-the walk on the sea wall is so pretty and the beach is lovely!
Then off to Korcula, another island with lots of vineyards, and a few beaches. We did a bike and wine tour here, and loved every minute of it.
Robi arranged for the driver, Goran, to pick us up in Korcula, take us on the car ferry to the Peljasic Peninsula, where we embarked on the BEST, most BREATHTAKING bike ride of our lives, along the coastline of the peninsula. Goran also took us to an amazing Vineyard where we sampled a few delicious red wines. This day was a definite highlight for us! And from there Goran drove us to Ston, where we walked the walls and had yet another seafood feast at Konoba Bakus-delicious!
Goran picked us up from Ston the next morning and onto our last stop-Dubrovinik. This walled city does not disappoint - it is jaw dropping!! We were not big fans of Split, but we LOVED Dubrovinik. The wall is incredible, and the stories from Antea, our walking guide in Dubrovnik were fascinating. Antea is a true local and she shares her very personal understanding of the history of Dubronik-one of the most interesting and cool cities you will ever see. We walked to another amazing beach, and the accommodations Robi arranged for us in Dubrovnik were perfect.
Frankly, this trip was faultless, because of Robi's attention to every detail. He is very hands on, and will communicate with you daily, in case there is anything you need. If you want to have someone plan and organize the best trip to get to know Croatia, you must book Robi-he is kind and considerate and so generous with his time - he went above and beyond and always says that his happiness comes from making his customers happy - how can you beat this? Thank you a million times Robi!

Robbi was amazing and went above and beyond anything we expected.

Hotel Reviews

Grand Bells Bead and Breakfat

Zagreb

Not quite as good as expected. Breakfast was very good but room was not up to par.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room needs to bevupdated

Hotel Dua Residance

Poreč

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Teatro Verdi Boutique Hotel

Zadar

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skradinski buk

Skradin

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Pasike

Trogir

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Marul

Split

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Devecchi rooms

Hvar

Authenticity & Character

Location

No

Staff

Cleanliness & Comfort

M&J central suits

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sorgo Palace

Ston

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apartment Zicara

Dubrovnik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

16 Lakes Hotel

Rakovica

Room was nice and staff great but no heat and hot water or internet working

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Goobye Dubrovnik- flight to Zagreb and Zagreb free day

Zagreb

Quality of Experience

Guides, Drivers and Staff

Transport

Pelješac penisula and Ston- triple atraction - from Korčula

Korčula

Gorman was amazing and really enjoyed our bike ride and wine tour with him. Very knowledgeable and great guy who shared a lot of insight to area and expertise on the wine and life in this area.

Quality of Experience

Guides, Drivers and Staff

Transport

Zagreb - Arrival Day & Sightseeing

Zagreb

Quality of Experience

Guides, Drivers and Staff

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Foodie Tour Zagreb

Zagreb

Quality of Experience

Guides, Drivers and Staff

Transport

Zagorje region and castles visit and Zagreb overnight

Zagreb

Quality of Experience

Guides, Drivers and Staff

Transport

Inland of Istria - towns on hills and truffle country-

Croatia

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Guides, Drivers and Staff

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Rovinj and Pula

Poreč

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring Plitvice Lakes National Park and visit to Zadar

Plitvice Lakes

Quality of Experience

Guides, Drivers and Staff

Transport

Zadar - Šibenik - Skradin

Zadar

Quality of Experience

Guides, Drivers and Staff

Transport

Krka National Park -Trogir

Skradin

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Split & Diocletian's palace

Split

Quality of Experience

Guides, Drivers and Staff

Transport

Hvar island and town

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Hvar and neighbouring islands VIS( tour) and Biševo

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Korčula

Hvar

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Korčula island

Korčula

Quality of Experience

Guides, Drivers and Staff

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Dubrovnik Old Town and the City Walls

Croatia

Quality of Experience

Guides, Drivers and Staff

Transport

Leisure day in Dubrovnik

Dubrovnik

Great tour of city and later a good beach day.

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Guides, Drivers and Staff

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Zagreb - Departure

Zagreb

Great driver and hotel was amazing. Thanks so much for a great trip and would highly recommend using your services. Cheers!!!!

Quality of Experience

Guides, Drivers and Staff

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We had an absolutely fantastic vacation and really enjoyed experiencing Iceland. There are a few questions that I should have asked in retrospect, but nothing that detracted from our experience.

Probably the most wonderful and relaxing vacation we’ve taken in 30 years!!! Our trip to Delphi was both beautiful and educational, and our guide Zaida was an absolute treasure! Our stay on Milos was highlighted by a sailing cruise to amazing coves and beach sights. Folegandros followed with time spent in the quaint Charo and its wonderful Church of Panagia and the beach of Paralia Agkali. Naxos with the Temple of Apollo and it’s historic areas and waterfront dining cannot be forgotten!! The Knossos Palace in Crete was breathtaking!
I’ve not forgotten about the food or the kindness of the Greek people, that needs a chapter to its self. I don’t think that there was anything which we dined on which was not amazing and incredibly fresh! We are already looking forward to visiting again but spending more time there.
We cannot thank Antonis enough for helping us plan this vacation, every detail was perfect and all his recommendations were SPOT ON!! We will definitely use him again on the next trip!!
Thank you Antonis for helping us with a vacation 30 years in the making!!!

Namibian Adventure

To Lize Enderstein and Cindy Botha, a huge THANK YOU !!

We have just returned from a 33 day, Namibia self drive, which was initially scheduled for 2020. Cindy and Lize you have had to contend with postponing our trip by, first one, then two years. You have always been informative, accomodating, courteous and prompt with all our correspondence. Your Kimkim appointed travel consultant Pepe, who met us at the airport to send us off, was also very helpful and informative.

Although we provided the skeleton of the trip from Windhoek via, Sossusvlei, Swakopmund, Twyfelfontein, Etosha, Caprivi, Waterberg, Erindi and finally Witvlei, your choices of accomodation and the comprehensive itinerary booklet, with suggested activities were excellent. You left nothing to chance, so there were no unpleasant surprises. On the contrary, our accomodation was, without fail perfectly matched to our budget and in all cases exceeded our expectation.

Our trip has so many highlights, however, two need special mention, our first night at Namibgrens Guest Farm with their quirky accomodation and friendliness and Fishermans Guesthouse for their kind hospitality and a truly delicious meal. We come away from Namibia with such a positive impression of the place and its people. All our hosts, staff and the public have been helpful and fun to deal with. It is difficult to imagine an improvement to what has been a wonderful Namibian adventure.

To Lize, Cindy and Kimkim, thank you again,
Peter, Wendy, Jon and Jan Lorentz.

Excellent vacation and Carl was very helpful in trip planning in advance as well as help during the trip. Will definitely continue to use KimKim for our next vacation.

This was a great trip. We were able to do everything we wanted to do. Our guides lead great hikes. Our hotels were lovely. Nearly all of our plans went seamlessly and we only had to reach out to our local contact once. I highly recommend KimKim and will definitely book again for the next country.

Activity Reviews

Kjerag Hike with Lunch

Stavanger

Quality of Experience

Guides, Drivers and Staff

Transport

Pulpit Rock Hike with Lunch

Stavanger

Quality of Experience

Guides, Drivers and Staff

Amazing guide! We loved her!

Transport

Blue Ice Hike

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

Standard Extra Fjord Tour from Bergen

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Ended up being a really big list of activities for our last day.

We had a fantastic trip to Peru. KimKim was wonderful; all our trips were organized in a professional way, the drivers were always on time, the cars were clean, the guides were great. I would especially like to thank Sofia, our guide in Lima, who shared her knowledge of the country's history as well as her personal experience of living in Lima7 All the tours were very interesting and we would recommend the tour and the company to our friends.

Hotel Reviews

Del Pilar Miraflores Hotel

Lima

It's a very nice hotel, very conveniently located to everything we want to see while in Lima. The personnel is outstanding. Thank you!

Authenticity & Character

Location

It's close to everything

Staff

Cleanliness & Comfort

Rumi Wasi

Cusco

It's a very cozy beautiful hotel that is located close top the downtown area. It's beautifully decorated. The included breakfast was good. Our windows faced the street and it was pretty loud at night. neighbors were talking for a couple of hours and that was disturbing.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Susanna Inn

Aguas Calientes, Machu Picchu

A beautiful place close to the train station and the main market. If you're reading this, you should know that their check out time is 9AM which in understandable; nobody goes to Machu Picchu for an hour or so. I am grateful that our guide told us of a storage room where we left all our luggage while on a tour. You have to pay! Have local money with you!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Tierra Viva Puno

Puno

A very nice place in a great location: close to the downtown area. We enjoyed our stay.

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Activity Review

Private half-day Lima City Tour & San Francisco Catacombs

Lima

Lima is a beautiful city, we had an amazing guide that showed different areas of the city and told us a lot about the capital's history

Quality of Experience

Guides, Drivers and Staff

Transport

Ina and her team worked with us to set up a trip that combined history, museums, biking, hiking and some free time as our son was in the region to which we were traveling. We were able to easily see what we wanted and travel (with all the details pre-arranged) between Venice, Florence, Levanto and Rome, Italy. The planning was a great collaborative experience, the attention to detail was excellent, and the guides that they set up for us were all among the best we have had (for tours and for bike tours). This is my second time using Kimkim and I will be back for the next big trip.

Hotel Reviews

Hotel Antiche Figure

Venice

They actually upgraded us to a junior suite at the sister hotel which was a 5 minute walk from this place. Both looked great but we stayed at the Canal Grande and loved it and the staff.

Authenticity & Character

It “fit” what we expected for Venice.

Location

Easy to get anywhere.

Staff

The staff were friendly, recommended places for dinner and made the reservations. Excellent service!

Cleanliness & Comfort

Hotel Milu Florence

Florence

This was our favorite of all the hotels because it was full of cool art and again, the staff were fantastic.

Authenticity & Character

It was in the fashion district and had a totally cool vibe about it.

Location

It was right in the midst of everything we wanted to do and so everything was a 10 minute walk.

Staff

They were also great at finding us places for dinner and we were comfortable enough to just let them pick and make the reservation.

Cleanliness & Comfort

Hotel Palazzo Vannoni

Levanto

This was such a friendly hotel!

Authenticity & Character

Location

It was just a bit off the beach in Levanto and easy to navigate to and from. Also close to the train station.

Staff

Super helpful with directions, hiking suggestions, other activities and food!

Aenea Superior Inn

Rome

It was a convenient location and provided good access to what we needed.

Authenticity & Character

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Staff

Cleanliness & Comfort

Activity Reviews

Market & Cicchetti Food Tour

Venice

Tour guide was knowledgeable, the food was amazing, and it was just us and another couple which was fun.

Quality of Experience

Food

Guides, Drivers and Staff

Bike Tour on Lido Island

Venice

Valerio took good care of us, adjusted the trip length and speed to our desired activity level, and had a ton of good info.

Quality of Experience

Guides, Drivers and Staff

Afternoon Gelato Making Class

Florence

He was hysterical, and excellent teacher, and so much fun!

Quality of Experience

Guides, Drivers and Staff

Chianti Wine & Olive Oil Tour from Florence

Florence

Our guide for this was so personable and the small group was easy to get to know. Loved seeing and learning about all the places we went.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset e-Bike Wine Tour

Italy

Sara and Matteo took us on an fun trip, were good at explaining the history, use of the bikes, and took lots of pictures and drone shots for us to enjoy.

Quality of Experience

Guides, Drivers and Staff

Vatican Guided Tour

Rome

Really knowledgeable tour guide that made this more interesting than I expected it to be. But you can’t go to Rome and not see the Vatican. She made me glad I went.

Quality of Experience

Guides, Drivers and Staff

Bike The Appian Way

Rome

I can’t believe Valentina actually got us to bike on some of those roads, but what a trip! It was a great way to see things a typical tour would not get to, she was wicked smart, and took good care of us as we went through some really busy places. We learned a lot and appreciated Rome so much more. The description mentioned a breakfast or lunch but that wasn’t actually included in the tour.

Quality of Experience

Guides, Drivers and Staff

My husband and I had an amazing trip to the Czech Republic. The itinerary was perfect. We can not single out one place that was memorable. It was all so interesting , beautiful and welcoming. Each accommodation was unique and very special. We especially enjoyed our stay at the Aria Hotel in Prague. The staff was welcoming and very professional and the location was ideal. Henry the concierge, was particularly helpful and gracious. Lenka, our driver and guild (for our entire stay), was super knowledgeable and went beyond our expectations in insuring our stay to be full of happy memories. She took a genuine interest in customizing our trip specifically for us. We highly recommend her. Next trip we will definitely reach out to Kim Kim .

We had a great time. The hotels were great,wonderful breakfasts, super tours with warm and informative guides, the drivers were on time and added so much to our knowledge of the different areas we toured. Andy, Margaret Palko

Hotel Review

Le Basile Hôtel

Paris

Wonderful staff and management that made us feel like a part of their family. The breakfast was delicious, the rooms were great, and their advice so helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

Versailles Palace and Gardens private tour

France

Quality of Experience

Guides, Drivers and Staff

Transport

Montmartre Local Gastronomy Tour

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Saint Rémy de Provence

Saint-Rémy-de-Provence

Quality of Experience

Guides, Drivers and Staff

Transport

Villages and Markets of the Luberon

France

Quality of Experience

Guides, Drivers and Staff

Transport

Monaco, Eze and La Turbie Tour small group tour

France

Quality of Experience

Guides, Drivers and Staff

Transport

Mont-Saint-Michel day Tour

France

Quality of Experience

Guides, Drivers and Staff

Transport

Guided walking tour in the Old Bayeux

Bayeux

Quality of Experience

Guides, Drivers and Staff

Transport

Eiffel Tower Summit Ticket

Paris

Quality of Experience

Le Louvre Private Tour

Paris

Quality of Experience

Guides, Drivers and Staff

Monica from the KimKim affiliate Your Custom Journey began working with us at first. She was amazing. Love that we could say where we wanted to go and the kinds of things we wanted to do but at the same time have suggestions from Monica on other activities.
Booking was easy.
Near the start of our trip we had to switch consultants for a understandable reason and began working with Fabio who is Monica's boss. I think he is extremely busy with the number of travelers he is handling and he was harder to communicate with. Also Gloria was thrown in the mix so it was a little confusing.
The end result of our activities and accommodations and drivers was excellent. But it was a little nerve wracking trying to reach anyone including the concierge when we had questions. Again it all worked out in the end but I would have preferred a quicker response from most everyone.
It was a wonderful vacation.

Hotel Review

Grand Hotel Cavour

Florence

Great location with an amazing rooftop bar. Clean and a great breakfast!

Authenticity & Character

Location

Walking distance to so many historical must sees.

Staff

Cleanliness & Comfort

Activity Reviews

Private truffle hunting, and lunch in the tuscan countryside - Explore Arezzo

Italy

I would suggest doing this in the morning. Afternoon experience runs a little late and could have a daunting drive in the dark back to accommodations.

Quality of Experience

Food

Guides, Drivers and Staff

Private transfer to Avignonesi. Small group cooking class, winery tour & Grand Lunch with wine tasting (6h)

Cortona

Maybe favorite part of the trip. The setting is beautiful. Very educational on vinyards. Cooking class so much fun. Lunch with wine tastings amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Cheese making demonstration& Row meal pecorino production - Self-explore Pienza-Turn in rental car

Cortona

Again a beautiful setting. Proprietor has an interesting life story and is obviously very passionate about his property and farming. Cheese and other food was delicious.

Quality of Experience

Food

Guides, Drivers and Staff

Very positive experience. Glad we stayed in Honfleur. Accommodations were overall very good. One quirky place in St. Malo. The hosts in each place were welcoming.
Several places had very narrow spiral stairs so it wouldn’t fit for those less agile as you needed to carry your own suitcase. Sedric was our guide for Normandy. He was full of knowledge, patient and kind. He kept us on schedule to hear taps at the American cemetery. Visit to the vineyard and wine tasting was delightful. Jean Pierre was very knowledgeable and outgoing. The Sixt car rental went smoothly and nice driving Peugeot.

Hotel Reviews

Maison Angelus

Saint-Malo

This was the most difficult place we stayed. The husband of Christina’s, Julio, greeted us in his very cluttered entryway with many do nots. With their items on the narrow stairs, managing the suitcases was difficult. Julio would complain we shut the doors too loudly and with his room next to our friends, their “white noise” to sleep led him to lecture us the next t morning that she had used her hairdryer all night. Christina was very friendly. Breakfast was the most modest of any place we stayed. I will say the location was fantastic.

Authenticity & Character

Claustrophobic

Location

Near good restaurants and the beach walk to old town.

Staff

See above

Cleanliness & Comfort

See above

Le Domaine de Bayeux

Bayeux

This was a beautiful place near town but not right in the tourist traffic. The old hotel made for a cozy place for breakfast. We stayed in the newer very modern rooms with porch. Loved it.

Authenticity & Character

See above

Location

Near but not in town.

Staff

All very friendly.

Cleanliness & Comfort

See above

La Villa Garenne

Vannes

Very best breakfast that we had anywhere

Authenticity & Character

Beautiful rooms decorated with themes.

Location

Right on the edge of the old town.

Staff

Very willing to chat with you

Cleanliness & Comfort

Activity Reviews

Full-day Tour of D-Day Sites

Bayeux

See my notes at the beginning of this survey

Quality of Experience

See my notes at the beginning of this

Food

Cheeses! Wine and pastries. Prices were very reasonable. !

Transport

Safe driver

Private Transfer from Paris hotel to Paris Charles de Gaulle (CDG)

France

Because our plane to Montreal left was rescheduled to a later time we wanted a later transport to the airport. It took four days, two texts and one phone call to get an answer.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Silfra snorkeling tour was incredible! Our tour guide, Johnna was excellent. She took us through every step giving us confidence that we would have a wonderful experience. Even her underwater photography skills were amazing!.
Our trek on the glacier was exhilarating! Wei, our tour guide, was quite competent and offered both technical knowledge as well as a great deal of information about how the glaciers are reacting to the environmental impact of global warming.

Our experiences are too many to list, however, the weather was perfect and our hikes along the coast as well as to various waterfalls were exceptional. A bonus was our opportunity to see the northern lights! We had that opportunity on two occasions! Our only disappointment was it was too late in the season to see the puffins. I guess that will be a good excuse to return earlier in the summer.

We enjoyed clean, modern accommodations and the breakfasts were typical of European hotels with a plethora of options to meet anyone’s dietary desires. I cannot recommend enough this wonderful opportunity to see this beautiful country. The Kim Kim staff was exceptional in providing us with great accommodations, wonderful tour guides, and they even found beautiful weather for us to experience this amazing country!

Hotel Review

Árnanes Country Hotel

Höfn

This was a quaint accommodation with a warm feeling provided by wood paneling and a modern bathroom facility. This group of small cabins were placed just off of the main road and easy to find. The continental breakfast was exceptional with a full array of breakfast foods.

Authenticity & Character

This was a quaint accommodation with a warm feeling provided by wood paneling and a modern bathroom facility. This group of small cabins were placed just off of the main road and easy to find. The continental breakfast was exceptional with a full array of breakfast foods.

Location

Very convenient as it was roadside

Staff

Very convenient as it was roadside

Cleanliness & Comfort

Activity Reviews

Silfra Snorkeling Adventure with Transport

Reykjavík

The dry suits for first class and kept us nice and warm. Our guide was excellent and prepared as well for the experience. The sunny day allowed lots of light in to chasm and made our experience that much more memorable!

Quality of Experience

Guides, Drivers and Staff

With plenty of time to get to this venue as the GPS was not as accurate as we would’ve liked it to have been.

Jokulsarlon Glacier Lagoon Kayaking Tour

Iceland

Although somewhat overcast skies, the weather provided great opportunity for photographs amongst the icebergs and seals. Our tandem kayaks were stable and easy to operate. Our tour around the lagoon was relaxed and we enjoyed our tour guide thoroughly!

Vatnshellir Lava Cave Experience

Snæfellsnes Peninsula

Our tour guide was informative and provide us with a safe and pleasurable experience. He was great at answering our questions and was very knowledgeable about the geology of the area. He did not rushes through and we had plenty of time to take photographs.

Duncan was an amazingly responsive and intuitive specialist, understanding the types of adventures & experiences, places of both common and unusual interest, and level of difficulty (hiking) that we sought for our first trip to Iceland. Given that we were traveling in fall, we had to make a few "audibles" given the weather, and he was able to redirect our itinerary without missing a beat. He checked in on us during our trip (which was a positively wonderful touch), and made some additional recommendations during our trip to compensate for poor weather. The accommodations and restaurant recommendations were spot on, and honestly, we could not have had a better trip! Most memorable places were the Blue Lagoon, the challenge (given conditions) of the Glymer waterfall hike, the Reykajadalur Valley (and corresponding hike), the fantastic Skaftafell Glacier Hike (spectacular!), and the Jokusarlon Glacier. Every day was full of new adventures, beautiful landscapes and amazing experiences. The digital platform worked out beautifully and made navigating the country as easy as could be!

Hotel Review

Hotel Geysir

Bláskógabyggd

This is a beautiful hotel in the middle of a geothermal wonder. The staff and amenities are amazing, and the food is wonderful. It is a perfect choice!

Authenticity & Character

Loved the "sustainability" emphasis, and natural beauty respected by the hotel

Location

convenience for traveling to/from other locations

Staff

Genuinely wonderful, polite and helpful staff.

Cleanliness & Comfort

everything was perfectly clean and comfortable.

Activity Review

Skaftafell Glacier Hike

Iceland

Beyond the pure beauty, adventure and unique experience that this hike offers, we were impressed with the level of expertise and knowledge of the guides, as well as the attention to "safety". This was one of the best experiences we had..purely awe inspiring and breathtaking!

Quality of Experience

Guides, Drivers and Staff

Transport