Kimkim Trip Reviews

It's hard for me to overstate how wonderful this trip was. Amal was amazing from the very beginning. We weren't the most organized travelers when planning and Amal was endlessly patient with us and very responsive to our questions and requests. The overall itinerary was very well planned and involved a wonderful variety of experiences. Our driver Mustapha was really fabulous - always there right on time, great at communicating, and a true professional about keeping the itinerary moving, while also always good about helping us stop when needed for water, rest breaks, etc.

I am going to be thinking about this trip for a very long time. Getting to see such a range of cities, types of geography, and experience everything from food tours to ATV rides to spa treatments to camel rides was such a great way of both learning so much, and truly being away from my every day life.

Thank you, Amal, Mustapha, Experience Morocco, and kimkim for such a great experience!

Activity Reviews

Vintage Sidecar Tour of the city

Marrakesh

This was just wonderful. Such a great way of seeing the city from a really different vantage point, and the stop on the rooftop for the wine at sunset was a perfect moment in the tour.

Royal Hammam and Spa treatment at La Maison Arabe SPA

Marrakesh

This was an amazing, relaxing experience and the attendants were so lovely. What a treat and great way to end a long, exciting trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Mustapha is always wonderful! On time, and very clear about where to meet him, etc.

We really enjoyed our trip to Spain. The Heritage Hotel in Madrid was incredible and we really appreciated the service and meals there. Kike made sure that our stay there was nothing but the best. We also enjoyed our tour guides on our various tours. Victor in La Rioja and our tour guide in Toledo were some of our favorites, but we would highly recommend everything that we did.

Hotel Reviews

Relais & Chateaux Heritage Hotel Madrid

Madrid

Kike and all of the staff were great. We will be back.

Authenticity & Character

Location

Not in a very crowded area.

Staff

Kike from Peru!

Cleanliness & Comfort

Hotel Marqués de Riscal

Elciego

Maître d at the hotel made us uncomfortable after an experience that we made hotel management aware of. Otherwise, it would have been 5 stars. Beatrice, the sommelier, was a superstar and we really appreciated her!

Authenticity & Character

Location

Staff

See comments above. Beatrice was amazing!

Cleanliness & Comfort

Activity Reviews

Private City Walk & Royal Palace Experience

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Malasaña Flamenco Experience

Madrid

This is a must for traveling to Madrid. We also met the owner who was very kind to help us arrange transportation following the show.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Horseback Riding & Vineyard Visit

La Rioja

Victor our tour guide was amazing. In terms of the horseback riding, we are not experienced. Our guide was there that spoke English but no one else did. This was a bit concerning as we were trying to figure out how to ride the horses... But, we managed it! The tour of the vineyard was awesome and Marta, the tour guide at the vineyard was so fun! This was one of our favorite days. Victor was very knowledgeable and made sure we had a wonderful experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Toledo Day Trip

Madrid

Our tour guide was awesome with lots of knowledge. I would definitely recommend this. Next time we want to stay in Toledo for a few nights!

Quality of Experience

Guides, Drivers and Staff

Transport

Prado Museum & Cultural Walk with Lunch at Botín

Madrid

Tour guide was also awesome for this! It was a fun trip that focused on food and art!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

It is clear to me that I arrived in Casablanca with all of the pre-conceived notions (nonsense?) about Morocco you might expect. Arid landscapes, hot, basic infrastructure, perhaps even uncomfortable situations as a woman traveler. NOTHING could be further from the truth!
From the start, Morocco exceeded every expectation in every way. From arriving in modern and cosmopolitan Casablanca and making our way to the lovely Barceló Anfa Casablanca hotel on well maintained freeways passing offices of many global multinational companies and shopping centers to the "shock to the senses" of Marrakech and all of the UNESCO sites and amazing vistas in between (and lets not forget sunrises in the Sahara), Morocco will take your breath away.

The team at Kim Kim and in particular, Amal with Experience Morocco, crafted an itinerary that let us explore history, culture, and some of the most amazing food and wine I've ever had. Throughout we had our exceptional driver, Mustapha, overseeing our itinerary and concerned over very detail..and of course getting us to where we needed to be in the comfort of our lovely van with WiFi!

No detail was overlooked. Amal and her team at Experience Morocco worked with us for weeks to get the itinerary just right. It did not end there, we had a final call with her just to make sure everything was as we wanted it. We had an amazing arrival booklet with everything we needed including tips, a day by day summary of the itinerary, summary of our lodgings, and emergency numbers.

In addition she gave us restaurant recommendations and was always available for any questions before and during the trip.

This is not the first trip Kim Kim has coordinated for us and there is no doubt we will be back for more.

From start to finish, Alba put together a terrific two week itinerary of Northern Spain (Madrid, San Sebastian, Bilbao, Las Rioja, ALQUÉZAR* and Barcelona). She (and her staff) have set the standard for working with a travel planner. Alba gave us a broad suggestion to start and over subsequent KimKim messaging system and direct phone calls we were able to shape a dream itinerary that gave us everything we wanted to do and was able to afford. Moreover once we set out on our adventure she and her staff were in constant contact to make sure all the plan's details were falling in to place seamlessly.

Note that Alquézar is starred. That is because it was the star of our journey. A quaint little Medieval Village in the foothill of the Pyrenees held the most amazing foot journey through a beautiful river valley. So different from the big tourist cities like Madrid or Barcelona. We spent several hours walking through forest trails, on catwalks (installed into the rocks) overlooking river falls and along river beds. And the village itself was so charming and picturesque!

Within the large city Alba's stable of vetted tour guides (both private and small group) only enhanced our overall experience. Each was personable, knowledgeable and totally amenable to our needs. Pairing us with this type of service truly showed that Alba listened to us.

Alba...as far as my wife and I are concern, you are a Rock Star of the travel industry!!

Our honeymoon to France was an amazing trip and we are thankful for Lise’s help and support in the planning and while we were on the trip. We wished that we had spent more time in the last city on our trip, as it was key to our goal/desire for our trip, which was to eat and drink our way through France. It would have been helpful to have less of a gap between our arrival at a new destination and our check-in time at each hotel/venue, as we wanted to rest. However, despite those hiccups, we had an amazing time and Lise was readily available to assist us when there were issues. We will certainly use KimKim in the future!

Activity Review

Chambord, Chenonceau & Lunch at the Château - Full Day

France

Quality of Experience

Food

Guides, Drivers and Staff

Transport

How to describe our time spent with Robi and Daniella? Think of the luxury of a highly customized trip planned to your tastes, with the homey and personal feeling of being guided by a good friend.

Robi planned an unforgettable experience for us - from personally taking us out on his boat, to the tour of his friend's oyster farm, to cycling in some of the most beautiful places we've ever experienced. It felt like he really took our personal preferences into account, and like we were seeing a side of the Pelješac Peninsula that could only be discovered by seeing it with someone who has deep personal knowledge of the area. He answered all of our questions and taught us a lot about the history of the area and Croatia in general. We will never forget our time spent in this beautiful place and cannot wait to come back and see more!

We got exactly what we were looking for out of this experience - which was to be connected with activities and places we would not have been able to find on our own. We highly recommend booking with Robi and Daniella - you will not be disappointed!

Hotel Review

Villa Radić

Ston

Everything we needed. Great shower, comfortable bed, quiet space.

Authenticity & Character

Location

central to everything in ston

Staff

Cleanliness & Comfort

Activity Reviews

Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip

Croatia

Wonderful! Like spending the day out on the boat with a friend. Robi let us choose where to go and what to do - a wonderful day on the water!

Quality of Experience

Guides, Drivers and Staff

Roberto

Transport

Pelješac peninsula and Ston- triple atraction.

Croatia

My favorite day of our trip. A morning hike over the walls of Ston, followed by a tour of an oyster farm and eating oysters fresh out of the water, and the crowning jewel of a ~20 mile bike ride through the most beautiful wine country imaginable. There was a part of the bike ride where we rode through a tunnel and came out onto the shore - the transition from the dark tunnel to the sun dazzling off the Adriatic was something I will never forget. It was so beautiful that I cried.

Quality of Experience

Guides, Drivers and Staff

Transport

Cycling Mljet island and National Park

Croatia

Another beautiful day of cycling. This was a lot flatter than the "triple threat" cycling so I think would be appropriate even for folks who aren't that active. The little island/monastery in the center of the park was a special treat!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful trip in Morocco, specifically Casablanca, Rabat, Fez, and Marrakesh (as well as a desert camp experience we booked separately due to friends’ recommendations). Megan was easy to work with during the planning stage, and then she arranged for terrific drivers and guides throughout the trip, especially Nourdine who went above and beyond to help us navigate from Casa to Rabat to Fez and while in Fez, and Kamal who shared his depth of knowledge of language, Morocco, and Fez in an impactful manner. We would highly recommend working with KimKim/Megan and visiting the Hassan II mosque in Casa, spending at least one night in Rabat (which we wished we had as Megan suggested instead of in Casa), and spending two full days in Fez; it’s hard to imagine skipping Marrakesh while touring Morocco, but it was our least favorite city, because we found it very touristy and didn’t see anything unique or special after all the prior tours.

Two week trip in Vietnam was wonderfully planned! Huyen was helpful in assisting each part of the trip. Family trip of 4 started in Ho Chi Minh City -> Nha Trang -> Hoi An -> Hanoi -> Sapa -> Ha Long Bay -> and ended Hanoi.
Every destination was amazingly greeted with a guide and driver.
- In South Vietnam: Mr. Phạm Phú Minh Thuận (I didnt catch the driver’s name.)
- In Central Vietnam: Ms. Nguyễn Thị Thúy (Driver: Nguyen Duy Nhat)
- In North Vietnam: Mr. Lý Văn Kỳ +98 7597029 (Driver: Kim Anh (I didn't get his last name.))
- In Sapa: Ms Lý Mẩy Phương 0334959967 (I didnt catch the driver’s name.)
Everyone was kind and knowledgable at each location we went to. This tripped involved all sorts of adventures, from trying different foods within each location to biking through the city to going on an overnight cruise. It was family-friendly and is accommodating to older seniors as well. Highly recommend booking through Kimkim (:

One request: On free days, perhaps listing a few place/food recommendations where tourists can travel on their own.

We had a terrific time traveling and everything went smooth and organized. Lacey couldn't have been more helpful! The local guides, transfer staff and drivers were also great. We really enjoyed the mini trips during the vacation too! The sightseeing, food, temples, palaces, parks and people were great to see and visit. The hotel selection was perfect and fit our styles well.
We really enjoyed the dinner experience with the local family. Our entire trip to Krabi was a homerun. Bathing with the elephants was great but a bit too long of a day. One mention, the trip to the national park was very physical, we enjoyed the visit but one of us did not take the walk through the park, just a bit too much.

As usual, Kimkim never disappointed me. Christine, my travel counselor, was amazing, professional, proactive and gave me recommendations on what to do and see.
Christine was continuously in contact with me during my month long trip in South Korea.
She organized 21 days of my stay, other days were my own planning, even so she continued to advise me.
In some places I joined group tours, which were very well organized. My private tours were in Gyeongju and Busan.
In Gyeongju, Jino was an amazing guide so knowledgeable and helpful, he was my private guide for my whole stay in Gyeongju and he drove me to Busan, where he was my guide the first day in Busan.
Another private guide was Lily in Busan was also wonderful.
All other visits were with group tours.

Activity Reviews

Korean Full-Course Meal Cooking Class at Local Home with Local Market Experience

Seoul

An amazing experience, we learned to cook few local dishes. The cooking teacher was wonderful, perfect English, funny, and very efficient. We enjoyed what we cooked and the dishes were delicious

Quality of Experience

The cooking teacher

Guides, Drivers and Staff

Transport

Full Day Excursion to Korean DMZ + Suspension Bridge Tour (Join-in)

Seoul

Fascinating visit to the DMZ. I went with a group, the guide Paul was a fantastic guide, passionate and knowledgeable. Thanks to him I learned a lot about the DMZ and the N and S Korea conflict and hopes for unification. A memorable visit in spite of the rainy weather

Quality of Experience

The guide was very knowledgeable

Guides, Drivers and Staff

Transport

Seoul Traditional Korean Folk Painting

Seoul

I missed the class because I mixed up the station name

Quality of Experience

Did not join

Guides, Drivers and Staff

Did not join

Transport

Did not join

Korean Folk Village / Suwon Hwaseong Day Tour from Seoul

Seoul

Very enjoyable experience learned a lot about the way of living in traditional villages

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petite France and Nami Island Tour (join in )

Seoul

I enjoyed both visits tremendously. Nam island is very special and not to be missed

Quality of Experience

Guides, Drivers and Staff

Transport

Dear Amina,
Hi, We just get back home two days ago and now find an opportunity to share our experience in Jordan with you.
The accommodation and meals were fair enough however you had booked rooms in all hotels possibly at low prices which caused us to not have interesting view from our rooms in the hotels specially in Dead Sea.
The Airport service was good and the entering procedure did not take long.
The driver( Mr. Wasef) was very nice gentleman and we enjoyed accompanying him during our road trip while he showed us several places on our way.
The tour guide in Amman and Jerash ( Mr. Hani Shokrian) was very good and his historical knowledge and English fluency was very remarkable and satisfactory.
For the first day in Petra with the Bedouin guy, while he was good to company us for 5 hours and took us to the back route and various sites , but he did not know anything about Petra history and if it was not for my own knowledge about Petra, we could have lost a big deal in the first day. This is what we miss for the first day in Petra. It is important you have more knowledgeable people in Petra to take your clients properly.
We missed a guide in Mount Nebo and few places we visited on our way.
The Lexotel was nice and we enjoyed the environment very much.
Holiday inn in Dead Sea was good however despite of empty space they did not give us sea view room since it seems you had booked the low option. (Road view).
Generally if we want to rate your company based on value for the paid money, we give you 8 out of 10 which we hope to be fair enough and cause you to improve your services.
Anyway We thank you for your itinerary which leaves us unforgettable memory from Jordan.
For my friends which might be interested to come to Jordan, you would be among my recommended travel agents .
Regards.
Nader+

Kimkim was great from the start. Maryem and Sharon were so helpful in the planning of our trip. They listened closely to give us the trip we were looking for, an immersion into Morocco and its culture. They suggested a zoom call as our group included sisters from different parts of the country. This call was most helpful.
I cannot say enough of our guide Sallam. He was not only extremely knowledgeable, but anticipated and took care of all our needs and requests. He included sites and experiences that only a Moroccan would know of. His knowledge of Moroccan history was exceptional. He told us of many traditions and nuances of the people in Morocco. He shared the background of Morocco and its history. He taught us thru his actions that Moroccans truly want to bring happiness and inclusion to all people. Tourists of all nationalities are most welcome.
We had an unfortunate medical emergency, totally unexpected, of one of our travelers. Sallam was quick to get us to the hospital and stayed with us endless hours to help interpret the doctors and staff recommendations. He traveled around the city and hunted down a medical device needed by the doctor. He found the device hundreds of miles away and paid for and arranged its delivery to town, delivering it to us quickly. The doctor was skilled and even made a house call to the hotel once my sister was released from the hospital. I cannot say enough about the care that Sallem offered to us. He Brought water and food, medical devices and always manage to bring a nice atmosphere to our situation.
I highly recommend Sallam and the KimKim team. Their expertise is great. They know the places and people that can give you the true Morocco experience.

My husband and I traveled to Australia for the first time. We had 15 days and we wanted to make the most of them but we didn’t know where to start as Australia is too big.
We read some reviews from other travelers for Kim Kim and we decided to leave the planning of the trip to experienced and local professionals. We were so right about this decision: Vicky was the agent assigned to us and she made this trip an amazing experience, stress and hassle free.
First of all she chose 4 destinations based on the questions we answered and what we wanted to do ( Sydney, Port Douglas, Uluru and Melbourne) that gave us a great flavor of what is Australia and its beauties and landscapes.
Every single activity has been thoroughly planned by Vicky and all her choices of the local companies and agents were spot on ! From the transfer from and to the airport to all activities, the Sydney opera tickets purchased, recommendations for restaurants etc. Vicky was so responsive and helpful during the planning but also during our trip. When we needed her to clarify couple of things, she immediately handled all the matters within minutes. She is just fantastic ! We didn’t have to think or stress about anything as Vicky took care of all the matters.
While all activities were very good, I would like to highlight few of them and some of our tour guides who were exceptional :
A) Sydney opera performance, just a “must”
B) Walking tour with Dave from Dave’s travel group. Dave was so knowledgeable and enthusiastic person and we learned a lot about Sydney’s history
C) Blue mountains, a beautiful landscape
D) Daintree waterfall hike tour with Allister from the Daintree experience. Allister was an amazing guide and the highlight of the day was the swimming in to the rock pool next to the waterfall
E) ABC snorkel charters: Marine biologists were snorkeling with us at the Great Barrier Reef explaining everything about the corals and the life underwater we were watching. We were a very small group of 8 people and we had 2 marine biologists with us ( Sam and Paula who were just awesome who tirelessly took care of us ).
F) Uluru as a destination offered a completely different experience where we understood a little better the incredible history of the place and the Aboriginal people.
G) Foodie Discover walking tour: Our tour guide was wonderful Rita (by Walk Melbourne tours), a passionate Melbourne lady who shared so many excellent stories about the city and places with amazing food, sweets and drinks.

Overall an amazing country and an amazing trip. Thank you again Vicky 😊🤩

Activity Reviews

Sydney City Small Group Walking Tour (Small Group Tour)

Sydney

Dave was fantastic

Beautiful Daintree Waterfall Hike Tour, Magical Swim and Lunch

Port Douglas

Allister was fantastic

Quality of Experience

Guides, Drivers and Staff

Transport

ABC Snorkel Charters Port Douglas Snorkelling max 12 passengers

Australia

Quality of Experience

Guides, Drivers and Staff

Transport

Foodie Discovery Walking Tour

Melbourne

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sydney Opera House Tour

Sydney

Blue Mountains Small Group Tour

Sydney

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Kata Tjuta Small Group Tour

Uluru

Quality of Experience

Guides, Drivers and Staff

Transport

Discover Yarra Valley Local Produce Tour

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Laneways of Melbourne

Melbourne

Quality of Experience

Guides, Drivers and Staff

Transport

Thank you Minh! For coordinating and scheduling all activities, accommodations and domestic flights for our 15 days in Vietnam. I could not have done this myself, you listened and also offered suggestions. Our tour guide Ms. Tham were with us from Hanoi, Pu Luong Nature reserve, and Ninh Binh. She was exceptional, punctual, and knowledgeable. The weather was really nice, toured the capital, enjoyed coffee at train street (intense). Pu Luong is what the name stands for very nature and beautiful. Ninh Binh-Tam Coc is also beautiful, need to go to mua cave which has the 500 steps, it is worth it.
Went on to Bai Tu Long Bay (Renea Cruise) it was great to have met other people from different places since this was the only group tour for us.
Next was Hoi An, our tour guide Nhat was great and knowledgeable. We visited the Tra Que Village and Hoi An tour. Rode a bike through rice paddy and around village. Although it rained that day it was still exciting, we wore a poncho so that helped. Ba Na Hills- Golden bridge is a place to go and see.
Last stop is Ho Chi Minh City. Our tour guide was Ching, he was also amazing and knowledgeable. We did the Can Gio Mangrove tour, there is also monkeys there too.
Seen the bat swamp and crocodile reserve and fed them too. Thank you all!
Lester and Glenda
From Hawaii

Dearest Alba,
My wife Jill and myself cannot thank you enough for the absolutely wonderful trip that you planned for us in Northern Spain. Your professionalism was unparalleled throughout the entire planning phase and we are forever grateful that you put this all together for us. From the very beginning, we felt totally comfortable with you and knew that you would come up with some unique things for us to do and see. All of the accommodations that you sourced out were excellent in the 5 different locations that we travelled to during the trip. We especially felt that the daily activities you suggested and booked for us were perfect and well balanced. The full day Gaudi tour in Barcelona was an amazing way to start the trip. In Alquezar, the Footbridges hike down in the canyon was really cool but our favourite thing to do there was the day we personally got to meet you and we went to "The man who whispers Vultures". It was a day we both will never forget. Another special tour was when we arrived in Haro in the Rioja wine district and went on the full day wine tour which included horse back riding through the vineyards. Additionaly, from the bike and hiking tours in San Sebastian, to kayaking in the Mediterranean in Aigua Blava Begur, the itinerary you organized for us could not have been better. Thank you so much again Alba and we can't wait to book with yourself and Kimkim as we plan to go to the Southern Spain in the future.

Bryan and Jill Turkstra,
Ontario, Canada

Activity Review

Full Day Horseback Riding & Vineyard Visit

La Rioja

Thank you so much Rebecca and Robert for the wonderful full day on the WIne and Horseback Tour. Jill and I had so much fun!!! Your personal attention and kindness were over the top. We did a lot of great things during our 2 week trip to Spain, but this day was very special to us and will remember forever. Thanks again!!! Bryan and Jill Turkstra, Ontario, Canada

Quality of Experience

Food

Guides, Drivers and Staff

Transport

My trip to the south Caucasus countries of Azerbaijan, Georgia, and Armenia was excellent! I had 3 different guides (one in each country) that were wonderfully insightful, helpful, and knowledgeable about their countries, food, people, and places. In Azerbaijan, Turkan was super funny and very enthusiastic, and she kept the days action packed with some cool side-trips and a great tour of Baku. In Georgia, Alex took me all over the country including Tbilisi, and I learned a ton about the food and wine. I really also enjoyed our day in the mountains with tremendous views. And finally, Avet in Armenia had fantastic insights and did some incredible driving all over the country. Yerevan was super fun as was finally getting the chance to see Mt. Ararat (I've never not seen it shrouded in clouds before). I also enjoyed the Armenian wine and food, especially on our trip to the southern mountains. And of course, as usual, Zehra managed all the details behind the scenes to make sure my hotels, guides, and border transits were all in order. Would recommend this kind of trip to anybody looking to get an introductory survey to these 3 countries - it was fantastic!

Taylor Woo was an exceptional private tour guide! We had so much fun exploring the city and learning from him.

Both William and Jenny were helpful, punctual and enjoyable

This was another great trip that started with KimKim! The trip planner —Clemens of PrimeTours—worked with us to put together excellent experiences in and around Budapest and Prague. The early planning was challenging because we had specific things we wanted to do and didn’t want to do. The result was great—especially the hotels, the local guides who led our walking tours, and PrimeTour’s responsiveness during our stay.

Myaen and Irish were amazing tour specialists. Much of our communication was anticipated which made me feel like they understood what we were wanting in this trip to Japan. Although we had a few questions to email along the way, many of our questions were answered before we even asked which was nice.