Kimkim Trip Reviews

4.8
Based on 17,253 ratings
Read 17,253 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Chile - Santiago to Patagonia
Chile | Dec 18 - Jan 3, 2025

Teri
Teri M.
Canada | Reviewed on Jan 11, 2025
Overall the planning of our Chilean trip with Kimkim was very easy. Tamar worked with us to develop an itinerary that provided seeing the highlights. He was very responsive to our questions. We also provided feedback on the accommodations and in some cases we provided the hotel that we wanted to stay at. The one disadvantage was that we were given a total price to pay and not an itemized summary. It would be helpful to understand the cost of each item as we may have reconsidered some... Read more

Overall the planning of our Chilean trip with Kimkim was very easy. Tamar worked with us to develop an itinerary that provided seeing the highlights. He was very responsive to our questions. We also provided feedback on the accommodations and in some cases we provided the hotel that we wanted to stay at. The one disadvantage was that we were given a total price to pay and not an itemized summary. It would be helpful to understand the cost of each item as we may have reconsidered some activities.

Activity Reviews
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Wine Tasting, Valparaiso and Viña del Mar- Private Tour
Chile

I enjoyed this small organic winery in the Casa Blanco wine region. Great wines!

Quality of Experience
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Angel and Jennifer were excellent hosts on the Santiago food tour. I really enjoyed going to the local market and picking out food for a picnic. Angel is very knowledgeable about Santiago and provided us a lot of insights on daily life of locals. As a vegetarian, he made sure that all food stops had an option for me. At the end of the tour we had a picnic in the park beautifully prepared by Jennifer. Thank you for a great day!

Quality of Experience
O
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Jan 14, 2025

Hi Teri,
Thanks so much for your feedback and sharing your experience in Chile! We are really happy to hear that you had a great time and enjoyed the beautiful highlights of the country, and we look forward to helping you plan more memorable trips in the future!
All the best, Camila

Unbelievable experience- would highly recommend!!
Colombia | Dec 27 - Jan 4, 2025

A
Anne R.
Atlanta, GA | Reviewed on Jan 11, 2025
Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience... Read more

Our trip to Colombia was amazing! I cannot say enough great stuff about our visit to Bogota with home dining with Maria Jose, fruit tour with Nicolas, Street Art tour with Deanna and playing Tejo, visit to the Salt Cathederal with Deanna as well. Our lodging at the Hyatt was also top notch. Food and hosptialy were great throughout trip. Transfers were safe, comfortable and wonderful. Visit to Cartagena with Gustavo as guide was also amazing. We loved our market and cooking experience with Dona Gloria and touring with Gustavo trying street food and exploring old town. Evening party for NYE at Bastion was superb. Spending the first day of the New Year in the Mud Baths was great and transfer to Baru by boat to Isla Encanto was great and our stay there was relaxing and perfect way tot end the vacations. We will surely be back and recommend to all who ask!

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 13, 2025

Hi Anne,
Thank you for sharing your wonderful feedback! I’m so glad to hear that your family trip to Colombia was such a memorable experience.
It’s great to know that you enjoyed everything - from your time in Bogotá and Cartagena to the New Year’s Eve celebration and your relaxing stay at Isla Encanto. I’m also happy to hear that the guides and experiences made your trip even more special.
It was a pleasure helping you plan this journey. I’d be delighted to assist you again whenever you’re ready for your next adventure.
Thanks again for recommending us!
Warm regards,
Michael & The Chaska Team

Wonderful Costa Rican experience! Highly recommend!
Costa Rica | Jan 1 - Jan 9, 2025

S
SUSAN G.
Ashburn, VA | Reviewed on Jan 11, 2025
Bryan helped us craft an amazing Costa Rican vacation. He really listened and worked with us to create a wonderful trip that met our budget guidelines for our family of 5. We took multiple excursions and they were all top notch- really enjoyable. The communication we had before and during our trip was prompt and thorough. This greatly
put our minds at ease that any questions we had would be answered in a timely fashion and helped us prepare and enjoy our trip.
Our local contact... Read more

Bryan helped us craft an amazing Costa Rican vacation. He really listened and worked with us to create a wonderful trip that met our budget guidelines for our family of 5. We took multiple excursions and they were all top notch- really enjoyable.

The communication we had before and during our trip was prompt and thorough. This greatly
put our minds at ease that any questions we had would be answered in a timely fashion and helped us prepare and enjoy our trip.

Our local contact once we arrived was Willmen and he was fantastic! Once we were in Costa Rica, all communication was easily had through What's App. Willmen was always a text away and it was very much appreciated.

Other standouts included our driver for 2 portions of the trip, Alex. Such a fountain of knowledge, kind and a great driver. Alex worked diligently to alert us to any points of interest such as plants and wildlife and it was very interesting.

We will definitely use KimKim again to plan future trips.

Hotel Reviews
Casa Conde Beach Front Hotel
Playa Hermosa

Great location for day trips, great food, friendly staff. The direct access to the beach was really nice. The beds were on the small side but comfortable. The grounds are pretty and well maintained . Overall the vibe was "quiet" which was what we were looking for. A very nice place to stay!

Authenticity & Character
Lots of woodwork throughout the resort which we loved. Really good pour over coffee made in front of you
Location
Close to excursions and the airport
Staff
Very friendly and pleasant
Cleanliness & Comfort
Always dry towels available, no obvious signs of garbage lying around
Hotel Los Lagos Spa & Resort
La Fortuna

Beautiful grounds, great food, friendly restaurant staff. Our room was close to the main buildings so we could walk back and forth which we liked, otherwise there was a reliable shuttle to take you around. Our room was comfortable with GREAT blankets, but there was obvious water damage on the wall under the air conditioner and a chunk of wall missing by the dresser. Not a deal breaker but unattractive. Our Springs experience was just okay. Lots of kids in inner tubes and float devices, empty drink cups stacked everywhere, and very strict towel staff who refused to change out our towels one day because "they aren't that wet". This was frustrating because we tried to dry our towels in the room the day before and after admitting defeat that they would remain damp, wanted to trade them in for some legitimately dry towels. Overall we enjoyed most of our stay here and the convenience of the location for sightseeing in the area, but would likely stay at a different resort in the future.

Authenticity & Character
Beautiful flowers, cool birds . You really feel like you are in the rainforest
Location
Close to town and the excursions we took
Staff
Restaurant staff were friendly and pleasant
Cleanliness & Comfort
Pretty bathroom, nice extra blankets
Activity Reviews
Catamaran Sailing Adventure with Barbecue
Catamaran Sailing Adventure with Barbecue
Costa Rica

A great day on the water! The boat was very large and almost too crowded in my opinion. Beautiful views, decent snorkeling. Lunch was okay but served very late (well after 3pm). Overall the day was much longer than anticipated and we were brought to sure in the dark (no lights on the powerboat that brought us to shore). That was a bit unsettling but we made it back just fine.

Quality of Experience
Beautiful views- boat days are always fun days for us
Food
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure
Río Balsa Whitewater Rafting Adventure
Arenal/La Fortuna

I was fully expecting to not like this day but it was our favorite of the week! Wild ride on the water followed by a great lunch and unexpected lesson on how to squeeze juice out of sugar cane. Great day for our family of 5 adults!

Quality of Experience
Very experienced and fun to be around. Spot on directions on how to manage the ride and stay safe.
Food
Authentic and delicious.
Guides, Drivers and Staff
Transport
Palo Verde National Park Safari Cruise
Palo Verde National Park Safari Cruise
Costa Rica

This tour included lunch which was authentic and amazing. The boat tour was okay. We saw birds, bats and crocodiles. For the last 1/2 hour or so, the guides were chatting with themselves instead of us so not sure if they missed pointing things out to us or not. We were on the water for maybe 1.5 hours? Unfortunately it was nothing special.

Quality of Experience
Was shorter than what I thought it would be, not a lot of wildlife to see
Food
Authentic and delicious
Guides, Drivers and Staff
Seemed disinterested in us towards the end of the ride, chatting amongst themselves
Transport
Driver was great but roads super bumpy
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Very fun zipline with a great sky walk adventure! The only reason for 4 stars was that our Zipline portion didn't start until 1.5 hours after arriving (due to long lines?) and we missed our initial sky walk time. We were easily accommodated and attended a later Sky Walk which we enjoyed.

Quality of Experience
We liked the day it just lasted longer than we thought it would.
Guides, Drivers and Staff
Excellent and knowledgeable guides.
Transport
Easy pick up and drop off. Driver was exactly where he said he would be.
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 13, 2025

Thank you so much, Susan!

I'm so happy to hear that you and your family had an amazing time in Costa Rica!

It was a pleasure working with you to create a trip that met your needs, and I'm glad Wilman and Alex made your experience even better. If you ever plan another adventure, I'd love to assist again!

Pura Vida!
Bryan - Serendipity Adventures 🌳🐜🦉

An Unforgettable Egyptian Adventure with Sun Pyramid Tours
Egypt | Dec 25 - Jan 4, 2025

Nouval
Nouval H.
Flagami, FL | Reviewed on Jan 11, 2025
If you're dreaming of exploring the wonders of Egypt, look no further than Sun Pyramid Tours! My family and I recently embarked on a 10-day private tour that spanned Cairo, Luxor, Aswan, and Alexandria, and I can confidently say it was a once-in-a-lifetime experience. From the very start, Habiba was an absolute star. She listened to our preferences and crafted a personalized itinerary that aligned perfectly with our schedule and must-visit list. Giza Pyramids? Check. The iconic Sphinx?... Read more

If you're dreaming of exploring the wonders of Egypt, look no further than Sun Pyramid Tours! My family and I recently embarked on a 10-day private tour that spanned Cairo, Luxor, Aswan, and Alexandria, and I can confidently say it was a once-in-a-lifetime experience.

From the very start, Habiba was an absolute star. She listened to our preferences and crafted a personalized itinerary that aligned perfectly with our schedule and must-visit list. Giza Pyramids? Check. The iconic Sphinx? Absolutely. Karnak and Horus Temples? Of course. And let’s not forget the awe-inspiring Valley of the Kings and Abu Simbel Temple. Habiba’s attention to detail made the planning process seamless and stress-free.

Fantastic Guides: Sam and Ahmad, The History Whisperers
Our adventure was brought to life by two incredible guides, Mr. Sam and Mr. Ahmad. These knowledgeable Egyptologists didn’t just recite facts—they told captivating stories that kept us enthralled. Their passion for Egyptian history was infectious, and they had a unique way of making the ancient world feel alive. Even my kids, who usually shy away from history, were hanging on every word!

The Nile Cruise: A Journey Through Time
One of the highlights of our trip was the Nile cruise. Gliding along the historic river where civilization began was an experience beyond words. From the breathtaking sunsets to the gentle rhythm of the water, it was pure magic and a memory we’ll treasure forever.

Tips for Future Travelers
Before heading to Egypt, do your homework! Knowing what you want to see and do will help the tour agency customize the perfect trip for you. Flexibility and communication go a long way in maximizing your experience.

Highly Recommended
If you’re planning a trip to Egypt, I wholeheartedly recommend Sun Pyramid Tours. Ask for Habiba to design your itinerary and insist on Sam and Ahmad as your guides. Their expertise, kindness, and attention to detail made our journey unforgettable.

Thank you, Sun Pyramid Tours, for an incredible adventure. Egypt is truly a land of wonders, and your team made it even more special. 😊

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Jan 11, 2025

Thank you so much, Nouval, I am delighted that you enjoyed your trip with us, and we will wait for your next trip to make it unique for your beautiful family
Best Regards,
Habiba

Wonderful family trip to Andalucia and Morroco!
Spain | Dec 26 - Jan 3, 2025

Christian
Christian L.
Atlanta, GA | Reviewed on Jan 11, 2025
Thank you, Helena (and KimKim), for building an amazing family trip to Andalucia and Morocco! Here are some of the highlights: Spain
1. The Alhambra! Susanna was a very knowledgeable guide. Later that day, Nacho gave a great walking tour of the Albaycin neighborhood, and we had an excellent meal at Carmen Mirador de Aixa - great food and views of the Alhambra :)
2. Hiking in Las Alpujarras! Jaime was one of our favorite guides. The scenery was beautiful, and we loved the small...
Read more

Thank you, Helena (and KimKim), for building an amazing family trip to Andalucia and Morocco! Here are some of the highlights:

Spain
1. The Alhambra! Susanna was a very knowledgeable guide. Later that day, Nacho gave a great walking tour of the Albaycin neighborhood, and we had an excellent meal at Carmen Mirador de Aixa - great food and views of the Alhambra :)
2. Hiking in Las Alpujarras! Jaime was one of our favorite guides. The scenery was beautiful, and we loved the small mountain towns (Capileira, Bubion, Pampaneira).
3. Malaga. Fany was our favorite guide of the trip - we learned a lot and she helped our daughter with her Spanish, too! Plus, Malaga is a beautiful city. We especially liked the fortress, cathedral, and Roman theater.

Morocco
4. Yousef was a wonderful guide and host throughout our time in Morocco. He arranged every detail for us and we were worry-free throughout our stay.
5. Hamid taught us so much when he guided us through the medina on our first day in Marrakech.
6. We loved getting outside the city. Driving through the Atlas Mountains kept us on the edge of our seats! And riding camels in Agafay was a highlight for all of us. The sunrise hot air balloon ride was a first for all of us - cold, but really fun.
7. Essaouira was our favorite town in Morocco. It's a beautiful, clean, beach town - the fortress and old city were so fun to stroll. Rashida was a wonderful guide - she taught us so much, and adjusted her pace to match what we wanted.
8. Back in Marrakech, we loved our stay at Riad Anya. The entire staff was so welcoming and kind and helpful, in spite of late arrivals and/or early departures, and changing plans. They accommodated us wonderfully throughout. A huge thank you to that staff!

Thanks,
The Lockwood Family

Hotel Reviews
The White Camel Lodge
Agafay, Marrakech

We only had one night here - for New Years Eve! It's a beautiful (though difficult to access) location and the amenities and staff were very friendly.

Palais Sebban
Marrakech

Great location inside the medina and beautiful interior of the riad.

Barcelo Carmen Granada
Granada

Great location! The breakfast was really good, and the staff was helpful. Only complaint is that we consistently had issues with our hotel room key cards - but the staff helped each time.

Location
Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Jan 13, 2025

Hi Lockwood Family,

Thank you so much for your wonderful review! 😊

It makes me so happy to hear that you had such a fantastic time in both Andalucía and Morocco, specially visiting the Alhambra, hiking in Las Alpujarras, and the beautiful experiences in Morocco, and with our great guides. 🤩
I will be sure to pass along your kind words to Susanna, Jaime, and Yousef and Riad Anya staff!

It was a pleasure to help you plan this amazing adventure.

Wishing you many more unforgettable travels ahead! 🌍

Warmest regards,
Helena

An incredible adventure through Thailand
Thailand | Dec 27 - Jan 10, 2025

William
William L.
United Kingdom | Reviewed on Jan 11, 2025
We have had the most amazing trip through Thailand, courtesy of Lacey at Kim Kim and the local team at Exotic Voyages she used.
Lacey's helpfulness, advice and skill enabled us to plan a truly bespoke trip and from the moment we landed at Bangkok airport until our departure in Chiang Rai, the entire 15 days were perfect.
Our transport, hotels, excursions, meals and more were excellent... and both Toto and Bam, our guides in central and northern Thailand respectively were incredible.
Their...
Read more

We have had the most amazing trip through Thailand, courtesy of Lacey at Kim Kim and the local team at Exotic Voyages she used.
Lacey's helpfulness, advice and skill enabled us to plan a truly bespoke trip and from the moment we landed at Bangkok airport until our departure in Chiang Rai, the entire 15 days were perfect.
Our transport, hotels, excursions, meals and more were excellent... and both Toto and Bam, our guides in central and northern Thailand respectively were incredible.
Their knowledge, friendliness, humour and companionship have made everything truly memorable.
And of course, Lacey's planning and patience throughout has been hugely appreciated.
This is our third time using Kimkim now, having done trips in Greece, Colombia and Thailand with them.
We will definitely use them again!!

Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Jan 14, 2025

Dear William,
Thank you very much for your wonderful feedback. Your fantastic experience in Thailand is a great motivation for me and all of my team. I do hope to have a chance to accompany you in the future trips.
From Exotic Voyages team with thanks!

Spot on Communication and Service
Chile | Dec 26 - Jan 4, 2025

Mike
Mike T.
Chicago, IL | Reviewed on Jan 11, 2025
The KimKim Team's planning was spot on. Lorena and her on the ground team in Chile were communicative, clear, and patient with our questions and needs. The trip delivered on every planned meeting, excursion, driver, and connection. The team on the ground was helpful with airline check-ins, local recommendations, and thoughtful check-ins. Tours, hotels, and excursions were exactly as described and were well done. The Stargazing tours in the Atacama desert were a once in a life time... Read more

The KimKim Team's planning was spot on.

Lorena and her on the ground team in Chile were communicative, clear, and patient with our questions and needs. The trip delivered on every planned meeting, excursion, driver, and connection. The team on the ground was helpful with airline check-ins, local recommendations, and thoughtful check-ins. Tours, hotels, and excursions were exactly as described and were well done. The Stargazing tours in the Atacama desert were a once in a life time experience. Lorena did a very nice job taking into account the ages and ability level of my traveling party which made the trip more doable and memorable.

Thank you for a wonderful experience.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Jan 11, 2025

We appreciate your kindness and gratitude! It was a pleasure to plan this trip for both of you. We are always happy to assist with questions and ease the mind when traveling to a far country with a foreign language so that you never feel alone. If you plan on visiting South America in the future, let us know and we will take great care of you once again.
All the best,
Lorena

Magical Winter Wonderland
Finland | Dec 28 - Jan 4, 2025

H
Heather O.
Dallas, TX | Reviewed on Jan 11, 2025

Our trip to Finland was amazing. Moonika planned the most special trip for us, taking care of every detail. From our arrival to departure, it was seem less.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Jan 13, 2025

Thank you so much for your feedback Heather! I’m thrilled you had an amazing trip, and it was my pleasure to help make it special. I hope to have you as my guests again in the future!

Best,
Moonika

Every bit of the planning of this trip was pe...
Peru | Dec 20 - Jan 4, 2025

Alison
Alison M.
Wheat Ridge, CO | Reviewed on Jan 10, 2025
Every bit of the planning of this trip was perfect! Liz did an amazing job planning it from pick up to drop off flights and all. Each and every guide we had was amazing. So knowledgeable and gave us so much information about the culture, food and people.The hotels she picked out were perfect! We were never waiting for any of our guides or drivers. Each and everyone of them was standing there waiting for us. They were kind and punctual. Peru is one of the most amazing countries I have ever... Read more

Every bit of the planning of this trip was perfect! Liz did an amazing job planning it from pick up to drop off flights and all. Each and every guide we had was amazing. So knowledgeable and gave us so much information about the culture, food and people.The hotels she picked out were perfect! We were never waiting for any of our guides or drivers. Each and everyone of them was standing there waiting for us. They were kind and punctual. Peru is one of the most amazing countries I have ever visited and this trip planning made that possible. I felt that the price we paid for this trip was more than fair for the level of service we received. My children had an unforgettable experience everywhere we went in Peru. Liz also suggested we spend New Year's Eve in Cusco. That was the most amazing New Year's I have ever had!! It was so festive and exciting! We cannot wait to book another trip with Liz to see more countries in South America!!

Hotel Review
Aranwa Paracas Resort & Spa
Paracas, Pisco, Ica

This hotel was clean and perfectly situated right on Paracas Bay. The pool was huge and they gave us catamaran rides out to the reserve. We saw lots of wildlife. It was the best hotel we stayed at on our entire trip.

Authenticity & Character
Right on Paracas Bay.
Location
Staff
One was friendlier than the next!
Cleanliness & Comfort
Activity Review
Private transfer to {{end_location}}: Huacachina Adventure
Private transfer to {{end_location}}: Huacachina Adventure
Peru

This was definitely my kids's favorite part of our entire Peru trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Feb 13, 2025

Hi Alison ,
Thank you for sharing your experience! It’s wonderful to hear that our guides made your trip unforgettable.
I’ll be sure to share this with Lisbeth and the whole team.
Sending hugs from the Andean Travel Experience family!
Liz.

Amazing trip to Bogota, Cartagena, and Isle de Baru!
Colombia | Dec 27 - Jan 4, 2025

C
Christopher R.
Brookhaven, GA | Reviewed on Jan 10, 2025
Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In... Read more

Out trip to Colombia was fantastic thanks to Michael and his team. The trip he planned was perfect for our family of 5 (3 kids under 9). The kids were engaged with the activities. Our days were filled with activity but not too booked. Our guides were especially awesome. In Bogota, Maria Jose and Nicholas introduced us to local cuisine and fruits we had never seen before. Deanna was so gracious to meet us at the airport and show us the city and the Salt Cathedral (very cool!). In Cartagena, Gustavo was a fantastic tour guide for our three days and really showed the city and took care of us. All the guides offered their personal contact information while we were there and made sure we were taken care of. We would highly recommend Michael and his team as well as any of our tour guides!

Hotel Reviews
Ermita, Cartagena, a Tribute Portfolio Hotel
El Cabrero, Cartagena

This hotel is outside of the walled city but still close enough to walk into the walled city without issue. Inside the hotel is beautiful and well kept up. The breakfast was delicious and an impressive spread. Staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Isla del Encanto
Cartagena

Beautiful property. Staff was very friendly and welcoming. Swim up bar and large pool area for the kids. They provided ear plugs for music that played at night from neighboring village but we didn't find this to be a bother.

Authenticity & Character
Location
Boat ride was about an hour, car ride back was a good bit longer.
Staff
Cleanliness & Comfort
Grand Hyatt Bogotá
Bogotá

Beautiful hotel in a quiet part of the city. Easy to get to airport and to busier parts of downtown. Club staff and amenities were great. Pool and spa areas are amazing. Recommend without reservation.

Authenticity & Character
Location
Quieter area of the city but we felt very safe.
Staff
Cleanliness & Comfort
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Jan 11, 2025
Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches....
Read more

Hi Christopher,
Thank you so much for your amazing feedback! I’m truly grateful that you took the time to share such a detailed review of your trip to Colombia.
It was a pleasure organizing this journey for you and your family. I’m thrilled to hear that the itinerary was a great fit for your family and that your kids enjoyed the activities.
We’ll be sure to pass on your kind words to your guides. They’ll be delighted to hear how much you appreciated their dedication and personal touches.
I'm also glad you enjoyed the hotels. Your detailed descriptions are incredibly valuable - not only for us but also for other travelers.
We look forward to welcoming you back anytime you’re ready for your next adventure in Colombia! Please don’t hesitate to reach out if I can help with anything in the future.
Warm regards,
Michael & The Chaska Tours Team

Everything was great, from the hotel stays, h...
Spain | Dec 20 - Dec 30, 2024

R
Richa M.
San Diego, CA | Reviewed on Jan 10, 2025
Everything was great, from the hotel stays, hotel locations pickup, and all the small local tours…everything was smooth. Couldn't ask better. Our only concerns pertain to the two planned day trips, which held significant anticipation, particularly for the girls given the rich historical context. So, trip to Cardoba/ Carmona from seveille was not what we were expecting, even though we paid extra for a private tour for comfort and convenience. The driver got a very small car; we were... Read more

Everything was great, from the hotel stays, hotel locations pickup, and all the small local tours…everything was smooth. Couldn't ask better.

Our only concerns pertain to the two planned day trips, which held significant anticipation, particularly for the girls given the rich historical context.

So, trip to Cardoba/ Carmona from seveille was not what we were expecting, even though we paid extra for a private tour for comfort and convenience. The driver got a very small car; we were all seated cramped for the long drive. No hotel pick up and drop off provided even though thats what our local representative told us thats irs part of private tour.Then, the mosque was closing soon, so we spent only half an hour there, although the expected time was a little more than an hour. In fact, our local guide told the driver to arrive half an hour early so that she could show the mosque property, but he refused, and he did the same for Carmona; he didn't show much interest.when i asked him in the car after my chat with Marine

Segovia and Toledo were total chaos, with 50 people on a large bus. Though it was supposed to be small grp,and on top it's was bilingual group We were just rushing through things; there were no proper restroom or food breaks. The restrooms were overly dirty, and when we declined the food place from tour guide choice because there was only one vegetarian salad option.AND it was more of BAR with overly crowded and lots of cigarettes smoke and alcohol, we wanted a family lunch place not a BAR so we told her that we will look ourselves for other options to eat in town, She became angry and started talking loudly, ugly words, which was very insulting, but she behaved similarly toward others on other occasions..so basically she had a really bad attitude towards tourists even though it's all paid, nothing free
So we will appreciate if you take care of those kind of suppliers in future because we all put lot of trust in you guys and money to make our lifetime memories . Hope you all will understand my point.
Thanks

Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Jan 13, 2025

Hi Richa & all the family,

I'm glad to hear you enjoyed your trip to Spain, it was a two weeks trip to experience most of Spain, a wonderful country ! I’m happy that you had a wonderful time with your family, and thank you so much for your detailed feedback. We will definitely take all your comments into account, as they always help us improve and provide better service to our clients.

Looking forward to working with you again!😊

Vietnam and Cambodia
Vietnam | Dec 20 - Jan 1, 2025

B
Bryn M.
Lansdale, PA | Reviewed on Jan 10, 2025
We booked a two week trip with Hien and Realistic Asia through Vietnam and Cambodia. The tour guides, activities and drivers were very well coordinated and Hien checked in daily to make sure we were enjoying the trip. It was a great experience! Read more

We booked a two week trip with Hien and Realistic Asia through Vietnam and Cambodia. The tour guides, activities and drivers were very well coordinated and Hien checked in daily to make sure we were enjoying the trip. It was a great experience!

Hotel Reviews
Elite of the Seas
Caravelle Saigon
Location
Staff
Cleanliness & Comfort
Borei Angkor Resort & Spa
Siem Reap
Location
Easy to get everywhere with a tuk tuk
Staff
Cleanliness & Comfort
Anatole Hotel Hanoi
Location
Perfect Location to walk everywhere
Staff
Cleanliness & Comfort
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 21, 2025

Dear Bryn,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Vietnam and Cambodia with your family.

Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.
Thanks again for the review and for being such a great customer.

With my best regards from Vietnam,
Hien

A super trip. Thank you1
Egypt | Dec 25 - Jan 4, 2025

W
William L.
Los Angeles, CA | Reviewed on Jan 10, 2025

Habiba was super. She was on top of everything and anticipated any problems that might arise. She helped us deal with minor glitches and was available and helpful. The tour guides were great and we had an amazing trip. Thank you!

Local specialist: Habiba Mohamed
Habiba
Habiba Mohamed
Local specialist in Egypt | Replied on Jan 11, 2025

Thank you so much, William for your kind words, we will be waiting for your next trip to make it unique and amazing
Best regards,
Habiba

Our trip to Chili from December 26 - January 8 was an abysmal fail because of the lack of organization and professionalism exhibited by KimKim.
Chile | Dec 27 - Jan 7, 2025

Chris
Chris D.
Boulder, CO | Reviewed on Jan 10, 2025
Our trip to Chili from December 26 - January 8th with our family of five, was a huge disappointment because of the poor organization from KimKim. The start of our trip was "Rocky" as we didn't receive our bags after spending several days trying to fly to Santiago, of which was no ones fault, but the person of whom picked us up at the hotel our first morning in Santiago to take us back to the airport to fly to Puerto Natales, had no information about our losing our bags and we couldn't... Read more

Our trip to Chili from December 26 - January 8th with our family of five, was a huge disappointment because of the poor organization from KimKim.

The start of our trip was "Rocky" as we didn't receive our bags after spending several days trying to fly to Santiago, of which was no ones fault, but the person of whom picked us up at the hotel our first morning in Santiago to take us back to the airport to fly to Puerto Natales, had no information about our losing our bags and we couldn't communicate to our driver that we had to go to a certain part of the airport to retrieve them. We finally got ahold of Angel, our food tour person in Santiago and he translated the information to our driver. It was very stressful and should have been taken care of by KimKim.

We have used KimKim for another trip that was spectacular in Norway, while spending two weeks with the most spectacular guidance from our guide (Mathias) with KimKim. This current trip to Chili and Patagonia was abysmal in comparison. We had one miscommunication after the next and it was very apparent that KimKim was utilizing 1, 2 and 3 party groups to facilitate our trip. There were several times when we did not know who our contact was and we were contacting three different people at a time trying the get the situations worked out. After being picked up by our tour guide (Felipe) in Puerto Natales at the beginning of out trip, we had to tell him what was on our agenda. He had some kind of an idea with our touring the national park, but did not know anything about lunch and that it was to be provided. We had to wait 30 minutes at 2:30 in the afternoon, standing in the foyer of the restaurant to see what we were allowed to order and then waiting another 10 minutes to see if we had drinks provided.

On our second day in Puerto Natales, Felipe again didn't know that tix were already purchased for the boat ride to the French Valley for our trek to the Torres Del Paine, so I husband spent a good amount of time frantically trying to book tix finding out that the day was sold out!!! We decided that we would just drive straight to the boat to try to ask to please allow us on as this was our only day to trek, but then on our way heard from Pamela, via text that tix were already purchased for us. Very stressful.
We were unhappy with the accommodations in Puerto Natales as the Glacier Hotel was more like a banged up youth hostel. The bedding was visibly dirty in one of our rooms and there was actually a hole in one of the bathroom doors where it had been either kicked in or in someway damaged. We were moved to another room which was nicer, but still found the hotel unacceptable. The breakfast offered was sub par as well, with the only hot item being scramble eggs and everything else store bought, packaged pastries and the like. We did inform or original contact, Francisco that we were unhappy, but he informed us that because it was high season, this place was our only option. This is totally untrue as we called around and found several properties that were not booked.

We were so disappointed with the Glacier Hotel that we contacted Francisco and had our hotel in Puerto Varas changed after seeing it was of the same calibar hotel as the Glacier and was outside the city limits, where we would not be able to walk the town. We were charged an extra $500 and service fees to change to the new Hotel for three nights. Again Francisco said that he had to book the original hotel in Puerto Varas because of late booking, but this too wasn't true as we had no trouble booking at the Hotel Puelche of which we very much enjoyed, we could walk to town and loved the accommodations. When my husband looked back at communication with Francisco, my husband inquired why we were booked in this hotel, and we were told once again that it was an availability issue and we wouldn't want any other place, that this was "THE" place to stay.

Lastly, we were booked at the Hilton Hotel by the airport in Santiago for out last two nights of which is 15 to 30 min away from any sites and my husband contacted Francisco before we arrived in Chili about changing this hotel and never received a response from him.

We are a traveling family of five and have been to over 80 countries and now have the means to hire a company to assist us with planning trips and moving forward, will not employ KimKim for the job.

Considering the amount we paid for the trip to Chili, the return was abysmal.

We have many friends of whom travel and too, will not recommend your company to them as a source for travel.

Stephanie Drummond

Hotel Reviews
Hotel Glaciares
cesson sevigne

This is like an old youth hostel. Low budget place with very nice people running the front desk. The rooms were pretty clean, but bedding not and no mattress covers, just a very thin sheet.

Authenticity & Character
Bedding upgraded and mattress covers
Location
Walking to downtown
Staff
Very nice people all around
Cleanliness & Comfort
Our duvet covers were noticeably dirty and had no covers on them.
Park Plaza Santiago
Santiago

It was a middle of the road hotel.

Authenticity & Character
The bedding
Location
Staff
Cleanliness & Comfort
Activity Review
Santiago Food Tour & Cooking Class
Santiago Food Tour & Cooking Class
Santiago

We love Angel and Jenny. We had a blast cooking and loved the food. Very sweet couple.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Jan 19, 2025

Hi Chris,

Thank you so much for your feedback. I truly appreciate it. Although we’re glad you’ve enjoyed the overall experience in Chile, we will definitely take your advice and comments into consideration when choosing the hotels in the future to avoid any inconveniences. We’ll also work on improving the communication with the operation team and keep them updated on all details.

We apologize again if you had these inconveniences, and we’ll do our best to ensure the best experiences for our future travelers, especially during peak season.

Oaxaca-Mazunte-DF
Mexico | Dec 26 - Jan 3, 2025

M
Meredith C.
Newark, NJ | Reviewed on Jan 10, 2025
The Oaxaca day trip guide was great. The Oaxaca group tours were too long. I would recommend half days only. The Mazunte boat tour was great. I recommend the tour guide. The museum tour was fine in Mexico City at the Museo de Antropologia. But she recommended a night tour is even better. All the drivers were courteous and timely. The hotels were all fine. Read more

The Oaxaca day trip guide was great.

The Oaxaca group tours were too long. I would recommend half days only.

The Mazunte boat tour was great. I recommend the tour guide.

The museum tour was fine in Mexico City at the Museo de Antropologia. But she recommended a night tour is even better.

All the drivers were courteous and timely.

The hotels were all fine.

Hotel Reviews
Parador del Dominico
Oaxaca de Juarez
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altamira
Mazunte
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Decu
Mexico City

Nice size rooms, in a lovely neighborhood.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The National Museum of Anthropology - Guided visit
The National Museum of Anthropology - Guided visit
Mexico City
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Oaxaca
Explore Oaxaca (city tour)
Explore Oaxaca (city tour)
Oaxaca
Quality of Experience
Guides, Drivers and Staff
Local specialist: Charlotte Melun

Kimkim is not as good as you may think
Patagonia | Dec 5 - Dec 17, 2024

T
TF L.
Hong Kong SAR China | Reviewed on Jan 10, 2025
Within just 13 days of our trip to Patagonia, there're already two incidents that could have serious consequences: 1) On the day trip to Upsala Glacier, we first took the boat to Estancia Cristina. Soon after onboard, the local tour guide distributed the coloured bracelets for indication of the tour we were going when arriving Estancia Cristina. We logically thought that it was going to the Upsala Glacier Lookout by 4x4 vehicle, as clearly stated in Kimkim's itinerary. We then moved around... Read more

Within just 13 days of our trip to Patagonia, there're already two incidents that could have serious consequences:

1) On the day trip to Upsala Glacier, we first took the boat to Estancia Cristina. Soon after onboard, the local tour guide distributed the coloured bracelets for indication of the tour we were going when arriving Estancia Cristina. We logically thought that it was going to the Upsala Glacier Lookout by 4x4 vehicle, as clearly stated in Kimkim's itinerary. We then moved around and took photos on the boat as normal tourists would do. Incidentally, one of our group had casual chat with the guide, and was shocked when the guide told him that the tour booked by Kimkim was just hiking around Estancia Cristina, and for going to the Lookout, each one had to pay USD50 extra. She also cautioned that 4x4 vehicle might be hard to arrange at such late stage, and it was the only means to see the Glacier. As there's no wifi on boat nor mobile signal, it was difficult for us to contact Kimkim to clarify. Rather than a relaxing voyage, our time on boat was turned to be worrying and anxious. At very late moment we could get the the signal to contact Kimkim but was told that we had to pay by ourselves first. After some negotiations, Kimkim finally managed to pay directly and luckily the vehicle could be arranged. If there was no chatting with the guide, or the guide did not say more about the tour when arriving, or seats in 4x4 vehicles were fully booked, or extra 4x4 vehicle was not stationed in this remote area, or the driver with the skill to drive 4x4 vehicle in the difficult terran had gone elsewhere, we would have missed this major attraction, which any amount of money cannot compensate. Therefore, it was purely by luck we could see the glacier as planned.

2) As our flight to return home was rescheduled to later time, the pickup vehicle should arrive at 8am, instead of previously scheduled 6:30am, which we confirmed with Kimkim again on the day before departure. At 7am on the day of departure, when we came to hotel restaurant to have breakfast, we learned that the driver had been waiting since 6:30am. Furthermore, the hotel staff also got the information that we would depart at 6:30am and prepared packed breakfast for us. Even after we had told the staff about the correct time to leave, she still insisted that we could only take the packed breakfast to eat outside, not in the restaurant. Such miscommunication between Kimkim and partners not only embarrassed us and deprived our enjoyment of a relaxing dine-in breakfast, but could have serious consequences if our flight schedule was changed the other way, i.e. changed to earlier time, as the driver might arrive at the original scheduled later time and we could have missed the flight.

Overall, without a tour guide to follow through, we were more like travel on our own. If you can spend more time to do some research on the internet, and take the trouble to book the hotels, day tours and transport by yourself, you can already get exactly the same kind of tour experience, at a much lower cost. If you already have some knowledge about the place to visit, it's absolutely not necessary to arrange the tour though Kimkim.

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Jan 17, 2025
Hi TF,
Thank you for taking the time to write a review. I think it's important to keep in mind that these are lengthy and complicated trips, and sometimes there is human error, however we are here to help solve those throughout and do our best to do so with kindness, grace and humility. We really enjoyed having your group with us and were happy to read the positive reviews from your other group members. I hope that the good memories from this trip will always outshine these logistical hiccups...
Read more

Hi TF,
Thank you for taking the time to write a review. I think it's important to keep in mind that these are lengthy and complicated trips, and sometimes there is human error, however we are here to help solve those throughout and do our best to do so with kindness, grace and humility. We really enjoyed having your group with us and were happy to read the positive reviews from your other group members. I hope that the good memories from this trip will always outshine these logistical hiccups and that you will forever have beautiful memories of Patagonia and all it has to offer.

Since this is a negative review, I will also add in our defense that while understandingly frustrating to experience, none of these issues turned out to have dire consequences. They were admittedly hiccups, however all issues were resolved in the moment, kindly addressed thereafter, and each tour and transfer was enjoyed and executed as planned.

All the best,
Erin

Great trip but service concerns
Japan | Dec 26 - Jan 5, 2025

J
Joanna R.
Chicago, IL | Reviewed on Jan 10, 2025
Dear Shona
Thank you so much for eliciting our feedback of our trip to Japan.
There were many amazing parts of the trip that will make it memorable for a lifetime, including the hustle and bustle of Tokyo, the history of Kyoto and visiting the Snow Monkeys in Nagano. Despite this, there were several significant areas of concern.
- All reservation information was delivered late. This resulted in our family needing to review travel plans shortly before to ensure that we would be able to arrive...
Read more

Dear Shona
Thank you so much for eliciting our feedback of our trip to Japan.
There were many amazing parts of the trip that will make it memorable for a lifetime, including the hustle and bustle of Tokyo, the history of Kyoto and visiting the Snow Monkeys in Nagano. Despite this, there were several significant areas of concern.
- All reservation information was delivered late. This resulted in our family needing to review travel plans shortly before to ensure that we would be able to arrive at the correct time.
- The transfer between Tokyo and Nagano was too brief and created intense stress of navigating the station to find the train. Additional information to preview that this would be a difficult transfer would have supported our ability to plan a head.
- The trip summary plan indicated that we would leave from Kyoto, take a train to Nagano and a bus to Hakuba allowing for the 1/2 day afternoon to ski or participate in outdoor activities. The last minute change communicated to us resulted in a train from Kyoto to Tokyo, from Tokyo to Nagano, and then a bus to Hakuba. We arrived after 5pm and were not able to participate in any activities that day, which was not the original plan and resulted in a loss of a day.
Thank you,
Joanna.

Hotel Review
evo Hotel Hakuba
Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Jan 17, 2025

Hi Joanna,
Thank you for your review,We will work on improving the areas you mentioned to enhance our service quality. We truly appreciate your trust and support for KK.
Best wishes
Shona

Exceptional Costa Rica Vacation Planning with Bryan and Wilman
Costa Rica | Dec 16 - Dec 22, 2024

R
Richard M.
Ashburn, VA | Reviewed on Jan 10, 2025
Our family recently returned from an incredible vacation to Costa Rica, and we owe much of its success to the outstanding planning and support from Bryan and Wilman. From start to finish, they helped craft a seamless and unforgettable experience tailored perfectly to our interests. The itinerary they designed struck the perfect balance of adventure, relaxation, and cultural immersion. Highlights included:
- Coffee, Chocolate, and Sugar Cane Tour: A fascinating hands-on experience at North...
Read more

Our family recently returned from an incredible vacation to Costa Rica, and we owe much of its success to the outstanding planning and support from Bryan and Wilman. From start to finish, they helped craft a seamless and unforgettable experience tailored perfectly to our interests.

The itinerary they designed struck the perfect balance of adventure, relaxation, and cultural immersion. Highlights included:
- Coffee, Chocolate, and Sugar Cane Tour: A fascinating hands-on experience at North Fields Coffee that gave us insight into Costa Rican culture and farm-to-cup coffee production.

- Arenal Hanging Bridges Guided Walk: Walking high above the rainforest was breathtaking, and the guide’s knowledge of the local flora and fauna made it even more enriching.

- Rainforest Hike in Manuel Antonio National Park: The stunning biodiversity, pristine beaches, and wildlife spotting made this one of the most memorable experiences of our trip.

Throughout the planning process, Bryan and Wilman were incredibly responsive, knowledgeable, and detail-oriented.

They ensured every aspect of our trip—from the rental car to hotel bookings and tours—went off without a hitch. Their personalized recommendations truly made our vacation extraordinary.

If you're planning a trip to Costa Rica, I wholeheartedly recommend their services. Bryan and Wilman made the entire process effortless and allowed us to enjoy Costa Rica’s beauty to the fullest.

Thank you both for helping us create lasting memories!

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

Gorgeous property and very unique accommodations

Authenticity & Character
Truly embraced the local feel of being in the jungle.
Location
Easy to find and close to many restaurants and the beach
Staff
Didn't interact much with the staff, but the front desk folks were very helpful
Cleanliness & Comfort
Nice large rooms with space to hang out too.
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Beautiful property and grounds. The thermal experience was wonderful to have right on site. Loved having breakfast each morning and watching all the birds.

Authenticity & Character
Grounds were beautifully landscaped and made you feel you were walking through the rainforest
Location
Easy to get to and very close to town.
Staff
Front desk folks were very nice and remembered us each time we came to the lobby
Cleanliness & Comfort
Comfortable rooms
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

Andres was incredible. He was so knowledgeable and didn't rush us through the park. He really took the time to share things with us and helped with taking some amazing photos. He seemed to know all the other guides and loved how everyone seemed to work together to make it the best experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Was a bit challenging with returning to the hotel. Had to have cab take us back and it took a while to get it through the organization.
Catamaran Adventure with Barbecue
Catamaran Adventure with Barbecue
Manuel Antonio

Wonderful boating experience and the views of the coast are incredible, but don't expect to have a great snorkeling experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wildlife Night Walk in Sukia Park
Private Wildlife Night Walk in Sukia Park
Manuel Antonio

Our guide had an incredible ability to find creatures in the dark. So worth doing this type of walk in the forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate & Sugar Cane Farm Experience
Coffee, Chocolate & Sugar Cane Farm Experience
Arenal/La Fortuna

The young lady that was our guide was very engaging and did an amazing job.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Walk
Arenal Hanging Bridges Walk
Arenal/La Fortuna

Our guide was very knowledgeable and enjoyable to talk with.

Quality of Experience
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

Once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 10, 2025

Hola Richard!

Thank you so much for your kind words and thoughtful review.

It was truly a pleasure helping your family create such a memorable Costa Rican adventure! I’m thrilled to hear that you enjoyed the balance of experiences and that the tours and activities made your trip special.

Wilman and I loved working with you, and it’s wonderful to know our planning made things smooth and enjoyable. We’d be delighted to assist you again if you ever decide to return for another adventure!

Pura Vida,
Bryan 🌿 Serendipity Adventures

Unforgettable trip to Chile!
Chile | Dec 29 - Jan 7, 2025

Rebecca
Rebecca E.
Newark, NJ | Reviewed on Jan 10, 2025
We had the most amazing trip to Chile, thanks to all the planning by Riwal and Tamer on Kimkim. I told Tamer what we wanted to do, and Riwal assisted in creating the itinerary. After a few changes, we had a great 10 day trip planned. Everything was set up for us, including transportation, activities, and lodging. Riwal was in constant contact while we were there, which gave us a sense of security if something went wrong. Jose was our guide in at the beginning of our trip and he was the... Read more

We had the most amazing trip to Chile, thanks to all the planning by Riwal and Tamer on Kimkim. I told Tamer what we wanted to do, and Riwal assisted in creating the itinerary. After a few changes, we had a great 10 day trip planned. Everything was set up for us, including transportation, activities, and lodging. Riwal was in constant contact while we were there, which gave us a sense of security if something went wrong. Jose was our guide in at the beginning of our trip and he was the absolute best! We visited wineries, went on a city tour, food tour, and were treated to a very nice picnic with a beautiful view of the city and the mountains. After that we stayed at Cascada de Animas and really enjoyed the peace and quiet of the Andes. The resort is beautiful and offers so many great activities. Fanny was a great guide on the waterfall hike. Horseback riding was also an amazing experience. After that we traveled to the coast and stayed in Vina Del Mar. The ocean is beautiful and we got to experience the culture during city and food tours of both Vina Del Mar and Valparaiso. Cris and Grex guided us through the cities, and we learned so much about the history of the port cities. Overall, Chile is a warm, welcoming, beautiful country with amazing food and wine. Kimkim did a great job putting this trip together and making it so simple. I highly recommend!

Hotel Reviews
Diego de Almagro Viña del Mar
Viña del Mar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascada de las Animas
San Alfonso

Such a unique, peaceful, beautiful place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago

Great location, clean, amazing breakfast, and a beautiful roof top restaurant.

Authenticity & Character
Location
Lots of places to walk to and very safe.
Staff
Cleanliness & Comfort
Activity Reviews
Valparaiso  and Viña del Mar City Tour - Wine Tasting at Casablanca Valley - Transfer to Santiago
Valparaiso and Viña del Mar City Tour - Wine Tasting at Casablanca Valley - Transfer to Santiago
Chile

The city tours were so interesting, and we learned a lot. Stopping at wineries on our way back to Santiago was wonderful. We had a delicious lunch at one of them.

Quality of Experience
Guides, Drivers and Staff
Transport
Relax in a swimming pool next to the Maipo River - Maipo Valley
Relax in a swimming pool next to the Maipo River - Maipo Valley
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Gastronomic Route
Gastronomic Route
Chile

We did a Gastronomic Route in Valparaiso, not Vina Del Mar. But we got to taste ceviche by the sea, check out the food markets, and try different types of empanadas.

Quality of Experience
Guides, Drivers and Staff
Transport
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Adventure Day at Maipo Valley - Waterfalls, Adrenaline & More!
Chile

Beautiful place!! The scenery, the activities, the lodge, the food, and the friendly staff made this one of our favorites of the trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wine Tour - Maipo Valley - Santa Rita
Private Wine Tour - Maipo Valley - Santa Rita
Chile

Great tour, beautiful winery, and very good wine. Jose made us reservations at the restaurant for lunch and we were so glad he did.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Undurraga Vineyard - Wine Tasting Private tour
Visit Undurraga Vineyard - Wine Tasting Private tour
Santiago

Undurraga was our favorite winery tour, there is so much history and delicious wine.

Quality of Experience
Guides, Drivers and Staff
Our english speaking tour guide was great, she knew so much and was very welcoming and friendly.
Transport
Jose continued to provide top notch service
Full Day visit to  Colchagua Valley & MontGras Winery.
Full Day visit to Colchagua Valley & MontGras Winery.
Santiago

Montgras was one of our favorite wineries we visited. We had a one on one tasting that taught us how to properly taste wine.

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and passionate about their wine. Jose made reservations for us at a beautiful restaurant at Montes Winery, and it was beautiful and delicious.
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Jose was the absolute best guide! He taught us so much, made us feel safe, and went the extra mile for us the enjoy this experience.

Quality of Experience
Food
The food in Chile is so delicious and such great quality.
Guides, Drivers and Staff
Having our on tour guide was so nice, he made the language barrier a non issue and we learned so much from Jose.
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Jan 14, 2025

Hi Rebecca,
Thanks a lot for your amazing review! I can’t be more thankful and happier knowing how you enjoyed this unique adventure and that we met your expectations!
It was really wonderful to follow up with you during your trip and being able to offer a special wedding anniversary :D
I hope you have collected spectacular memories of this charming country.

Kind regards,
Riwal :)

Viva Morocco!!!
Morocco | Dec 24 - Jan 2, 2025

A
Aasheesh U.
Atlanta, GA | Reviewed on Jan 10, 2025
Not sure where to begin - from the first interactions with Megan (Wanderlust Voyages) for booking this vacation to the last day of the trip - everything was impeccably planned and executed. Morocco is a "haunting" country where "new age" vibrancy (think Casablanca, Marrakech) meets "old age" charm (think Merzouga/Sand dunes/Atlas mountains). We had a fantastic 11-day trip - right from the airport pickup (Tangier) to the last day drop off at Casablanca - everything was fantastic. Our tour... Read more

Not sure where to begin - from the first interactions with Megan (Wanderlust Voyages) for booking this vacation to the last day of the trip - everything was impeccably planned and executed. Morocco is a "haunting" country where "new age" vibrancy (think Casablanca, Marrakech) meets "old age" charm (think Merzouga/Sand dunes/Atlas mountains). We had a fantastic 11-day trip - right from the airport pickup (Tangier) to the last day drop off at Casablanca - everything was fantastic. Our tour driver, Hassan, was a phenomenal young bloke who knew the country well! The entire roadmap, as planned, was perfect! The Riads (hotels), food, tour guides, stops along the way as planned along with all the experiences (especially the local New Year's Eve immersion at a local restaurant/bar - Malak Emeraude) were absolutely memorable! We had a few small hiccups along the way, but they were quickly resolved via the ever-so-responsive, Sara Z., who it seems, never sleeps! - so a huge thank you to her! The Wanderlust team has been incredibly responsive and for us that was a big deal - timely, prompt and professional communication all along. I would highly recommend Megan L./Wanderlust Voyages for your next Morocco trip!

Hotel Reviews
Sillage Palace Sky & Spa
Marrakech

Sillage Palace Sky & Spa in Marrakesh was cozy and boutique-like, offering a nice local vibe. We enjoyed a local New Year's celebration there, making it a memorable part of our stay.

Le Berbere Palace
Ouarzazate

Le Berbere Palace in Ouarzazate was fantastic. It had a Hollywood vibe with themed interiors and was very comfortable, seeming more American in style compared to the other places. We enjoyed the restaurants and the overall experience.

Riad Madu
Merzouga

Riad Madu was in a great location right outside the dunes, offering beautiful views and lots of charming meeting spaces & common areas. The only downside was the lack of a flexible menu option for light dinners, but otherwise, it was a really lovely stay.

Riad Mayfez Suites & Spa
Fes

Riad Mayfez Suites & Spa offered fantastic service. The staff, especially Mrs. Huda, was outstanding and made sure all our needs were met. The room we stayed in had an Iranian palace vibe and was beautiful. However, the bathroom was small, and the door did not close properly, leading to water spillage, which seemed to be a design flaw.

Lina Ryad & Spa
Chefchaouen

Lina Ryad & Spa in Chefchaouen was fantastic. The service was impeccable and the private terrace offered a beautiful view of the city, which made up for the slightly small room. It was one of the better places we stayed at during our trip.

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Jan 30, 2025

Hi Aasheesh,

Thank you so much for your review! We are thrilled to hear that you had a wonderful experience in Morocco over the holidays. We'll pass along the rave reviews for Hassan and Sara Z as well.

Thank you again!

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.