Kimkim Trip Reviews

4.8
Based on 16,567 ratings
Read 16,567 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Loving France & KIm Kim & Mathilde!!!
France | Oct 3 - Oct 24, 2024

Dan
Dan Q.
Newark, NJ | Reviewed on Oct 29, 2024
My wife and I are retired teachers, we love to travel and experience new adventures. Two years ago we spent three weeks driving around Ireland. We didn't do a lot of planning and sort of played everything by ear as we went along. we had a great trip. That trip empowered us to try and do the same thing in France. Neither I or my wife had ever been to France. As I started to research things to do and places to go on the web I came across Kim Kim. I was curious to what it was about. So I... Read more

My wife and I are retired teachers, we love to travel and experience new adventures. Two years ago we spent three weeks driving around Ireland. We didn't do a lot of planning and sort of played everything by ear as we went along. we had a great trip. That trip empowered us to try and do the same thing in France. Neither I or my wife had ever been to France. As I started to research things to do and places to go on the web I came across Kim Kim. I was curious to what it was about. So I clicked on it and started going through the process (which was really easy). I figured if they asked for my credit card I would click off the site. To my amazement they didn't ask for money. The next day I received a 21 day itinerary that included so much, I was astonished. The instructions said to set up a phone interview with the local specialist Mathilde (who is amazing). We did we altered and tweaked the itinerary to the way we wanted it and viola' we had a three week trip planned. We asked if they could rent us a car. They did. We asked to change dates, bookings, tours. Whatever we asked Mathilde accommodated us. We traveled around 1,500 miles and eight different cities. During a travel day Mathilde called me and said that we would be really close to where Kim Kim is located and would we like to get together for coffee. We agreed to meet and for an hour had a wonderful conversation with a really lovely young lady. We experienced Paris (all the highlights), The Alps, The Riviera, Medieval mountain towns, Normandy (D-Day tour was exceptional). The itinerary included 3 bike tours, 3 walking tours, 2 private tours, tickets to the Eiffel Tower, Louvre, Mount Blanc, Chenonceau Castle, Palace of Versailles, Dinner cruise on the Siene, Mont St. Michel, D-Day tour, Monet's Gardens and so much more. All of our hotels booked. Things that I would have never thought of Mathilde and Kim Kim did. And all this at a price that we could afford. We are preparing to go to Italy for three weeks next year, I will definitely be calling Kim Kim and Mathilde . Thank you for a great experience that my wife and I will never forget.

Activity Reviews
Welcome to Chamonix
Welcome to Chamonix
Chamonix
Quality of Experience
Skip the line Eiffel Tower Summit Tickets
Skip the line Eiffel Tower Summit Tickets
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Bike & Palace Day Trip
Versailles Bike & Palace Day Trip
France
Quality of Experience
Guides, Drivers and Staff
Transport
Seine River Gourmet Dinner Cruise with Live Music
Seine River Gourmet Dinner Cruise with Live Music
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
City Excursion by E-Bike with Food Tasting
City Excursion by E-Bike with Food Tasting
Lyon
Quality of Experience
Guides, Drivers and Staff
Transport
Omaha & Utah Beach War History Day Trip
Omaha & Utah Beach War History Day Trip
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Mont-Saint-Michel Abbey - Entrance tickets
Mont-Saint-Michel Abbey - Entrance tickets
France
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Luberon E-Bike Adventure
Full Day Luberon E-Bike Adventure
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mathilde Dubuisson
Mathilde
Mathilde Dubuisson
Local specialist in Villefranche-sur-Saône | Replied on Oct 30, 2024

Bonjour Dan and Rosanne,
Thank you so much for your trust and for sharing about your unforgettable France road trip! You could really see France's highlights from Paris museum to the Normandy landing beaches! I'm so happy you had such a great time here and it was a real pleasure to meet you! I can't wait to plan your next trip!
All the best,
Mathilde

The entire trip was really great! Catherine, ...
Guatemala | Sep 28 - Oct 5, 2024

K
Kirkland F.
Brookhaven, GA | Reviewed on Oct 29, 2024

The entire trip was really great! Catherine, Juan, Esteban, and the whole team were available anytime we had a question and regularly checked up on us. Antigua, Lake Atitlan, and Tikal were all very different, so depending on what you’re looking for all are worth a visit.

Local specialist: Juan Tittaferrante

The Beauties of Portugal
Portugal | Oct 12 - Oct 22, 2024

Jim
Jim W.
Kansas City, MO | Reviewed on Oct 29, 2024
Pedro was fantastic. He picked us up at the airport and was our guide on two other days. Very personable, knowledgeable and always willing to try and satisfy our groups special requests. Also, Tommy was very friendly and informative during our trip to the Douro Valley. His knowledge of the various types of port and other wines was exceptional. Also, Maria made our trip through the gardens at Monserrate palace very special. Like I mentioned about Pedro above, Maria was very friendly,... Read more

Pedro was fantastic. He picked us up at the airport and was our guide on two other days. Very personable, knowledgeable and always willing to try and satisfy our groups special requests. Also, Tommy was very friendly and informative during our trip to the Douro Valley. His knowledge of the various types of port and other wines was exceptional. Also, Maria made our trip through the gardens at Monserrate palace very special. Like I mentioned about Pedro above, Maria was very friendly, knowledgeable and always took the needs and safety of our group into account during the tour. In general, all of our guides arrived at the meeting places timely, were knowledgeable and friendly.

Hotel Review
Carvi Beach Hotel
Lagos

The food in the hotel restaurant was very good, however, the hotel staff was very rude and treated many of us as if it was a major inconvenience to them for us to be there. This attitude was demonstrated at all levels from some of the maids all the way up to the "supervisors" in the hotel and restaurant. I would never recommend this hotel to anyone due to the attitude of the staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Oct 29, 2024

Dear Jim, Thank you so much for sharing your detailed review! I'm thrilled to hear that Pedro, Tommy, and Maria made such a positive impact on your journey. Also, thank you for your honest feedback about the Carvi Beach Hotel, I’ll make sure to pass along your comments to the hotel management to ensure improvements are made for future guests. Thank you again for choosing Espíritu Travel for your trip. Hopefully, we will keep in touch for your future adventures! Warm regards, Rita 😊

Basat at museum was amazing , started us plan...
Turkey | Oct 15 - Oct 22, 2024

Doñna
Doñna P.
Newark, NJ | Reviewed on Oct 29, 2024
Basat at museum was amazing , started us planning next year in Turkey from Troy down coastline.
Erat in cappadoncia was excellent; so knowledgeable and adjusted tour to our every need.
The last hotel in Istanbul was not up to standard, service was sub par and any questions asked we got different answers from each staff.
Their first response was no to most everything.
Check in was unnecessarily long , crowded and we were told to sit , and then forgotten while they checked in a group that...
Read more

Basat at museum was amazing , started us planning next year in Turkey from Troy down coastline.
Erat in cappadoncia was excellent; so knowledgeable and adjusted tour to our every need.
The last hotel in Istanbul was not up to standard, service was sub par and any questions asked we got different answers from each staff.
Their first response was no to most everything.
Check in was unnecessarily long , crowded and we were told to sit , and then forgotten while they checked in a group that arrived after us
The wine tasting was also a disappointment, we did not have sunset due to windy conditions but then we did it in a lobby with no view no explanation of the wines, the woman conducting the tasting poured and disappeared.
Only 2 wines poured . For this we could have ordered at our hotel with a spectacular view and had a bartender explain the wine

Hotel Reviews
Armada Hotel
Istanbul

Great location helpful staff Restaurant was average, rooms need refurbishing, bar never open seemed short staffed

Authenticity & Character
Refurbish rooms and lobby
Location
Walkable to palace mosque. Restaurant shopping
Staff
Very helpful
Cleanliness & Comfort
Clean
Millstone Cave Suites

View amazing room beautiful heated floors the best breakfast very good

Authenticity & Character
Location
Staff
Very helpful
Cleanliness & Comfort
The Marmara Pera
Istanbul

Crowded transient not particularly a vacation spot

Authenticity & Character
No charm
Location
Busy area lots of hotels
Staff
Seems we were bothering them
Cleanliness & Comfort
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Oct 30, 2024

Dear Donna,
Many thanks for your review! We are delighted to hear you enjoyed your trip with us.
I also took notes about what could have been better, we always strive to improve our travelers' experience!
Thanks for choosing us as your travel companion.
Kind regards,
Berat

Dessert tour and camel ride
Morocco | Oct 23 - Oct 25, 2024

Wally
Wally U.
Minneapolis, MN | Reviewed on Oct 29, 2024
The safari tour was excellent. The guide was excellent and interacted well with the group. His knowledge and expertise was exceptional. Accommodations and food provided along the trip were exceptional as well. This was a memorable trip that may result in further trips to other places that kimkim has to offer Read more

The safari tour was excellent. The guide was excellent and interacted well with the group. His knowledge and expertise was exceptional. Accommodations and food provided along the trip were exceptional as well. This was a memorable trip that may result in further trips to other places that kimkim has to offer

Hotel Reviews
Tin Joseph
Ouarzazate

Food and accommodations were excellent. Owner was present and very personable with all.

Location
Staff
Interaction with us travelers
Cleanliness & Comfort
Riad Madu Luxury Camp
Merzouga

Very clean. Excellent food

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
Ouarzazate to Erg Chebbi
Ouarzazate to Erg Chebbi
Morocco

First time in Morocco. The trip was memorable. Met interested people along the various stops.

Quality of Experience
Guides knowledge
Guides, Drivers and Staff
Transport
Camel Trek into a Luxury Sahara Camp
Camel Trek into a Luxury Sahara Camp
Morocco

Excellent experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experienced drivers
Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Nov 07, 2024

Hi Wally,

Thank you so much for your review! We're glad to hear you had a good experience on your travels through Morocco.!

The person in charge of us is Katie. From th...
Norway | Oct 19 - Oct 24, 2024

Ken
Ken Y.
Japan | Reviewed on Oct 29, 2024
The person in charge of us is Katie. From the veru beginning till the end of the trip, she has been more than kindly, helpful, and personable. She provided detailed information regarding transportation, accommodation and activities. Hence, we did not get confused and lost at all. The guide/driver for our van trip truly was such a professional, who knew what she was doing. The night was cloudy and rainy, but she somehow led us to the places where the Northern Lights suddenly appeared. ... Read more

The person in charge of us is Katie. From the veru beginning till the end of the trip, she has been more than kindly, helpful, and personable. She provided detailed information regarding transportation, accommodation and activities. Hence, we did not get confused and lost at all.

The guide/driver for our van trip truly was such a professional, who knew what she was doing. The night was cloudy and rainy, but she somehow led us to the places where the Northern Lights suddenly appeared. She also was extremely kindly to all of us, taking great pictures of us. And she was a very smooth driver.

Hotel Reviews
Amerikalinjen
Oslo

Very well located, nice and clean

Authenticity & Character
Staff was very kindly and helpful.
Location
Next to the train station and center city
Staff
Cleanliness & Comfort
Bergen Børs Hotel
Bergen

Very well located. Nice and clean. They pillow was too soft for us though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Good location, convenient. Too crowded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aurora Dinner Cruise
Aurora Dinner Cruise
Tromsø

Nice and clean. Food was good even if the fish was a bit too cold in some parts.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Northern Lights Adventure in Tromsø
Northern Lights Adventure in Tromsø
Tromsø

The guide was excellent, she knows how to find Northern Lights. Her driving skill was also great.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Katie Acheson-Gray
Katie
Katie Acheson-Gray
Local specialist in Sørreisa | Replied on Oct 30, 2024

Thank you for the positive feedback Ken! So glad to hear you and Jinah had a great time here in Norway, and amazing you got to see the northern lights too!
Hope we can welcome you back to Norway another time 😊
Best regards,
Katie

Chile fun times!
Chile | Oct 17 - Oct 22, 2024

Anna
Anna E.
United Kingdom | Reviewed on Oct 29, 2024

I had a fantastic time in Chile and was given huge amounts of reassurance from having local people who I could access via Whatsapp throughout my trip. As a woman travelling on my own in South America I felt safe and organised. There were a couple of hiccups but these were resolved quickly by the team who were prompt in their responses and professional. I generally organise my own trips but I didn't have time on this occasion and I was pleasantly surprised by what I could fit in by handing the responsibility over to someone else!

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 29, 2024

Dear Anna,
Thank you so much for your review and valuable feedback. We're happy to know that the overall experience was to your liking and that shows in those beautiful photos you uploaded and the smile we see on your face :) Those comments always help us improve our performance and make sure our beloved travelers are provided with quality services that meet, if not exceed their expectations.
Again, I thank you on behalf of myself, Cami, our Chile team, and our Kimkim team.
I hope that we can plan you more beautiful adventure in the near future.
Yours,
Tamer

Morocco is a beautiful place to visit with Morocco Immersions
Morocco | Oct 14 - Oct 27, 2024

Mark
Mark F.
Ashburn, VA | Reviewed on Oct 29, 2024
Our Morocco Immersions 14 day tour of Morocco was great. Our visits were generally well planned and organized. The driver, Mustafa, was excellent. Abdu, our tour manager, did a consistently very good job guiding us, keeping us informed, and organizing our days. The local tour guides were all good to very good. Our guides in Rabat and Fez were the strongest. Some of the most enjoyable experiences were ones where we engaged with Moroccans more closely. Lunch at Volubilis was very... Read more

Our Morocco Immersions 14 day tour of Morocco was great. Our visits were generally well planned and organized. The driver, Mustafa, was excellent. Abdu, our tour manager, did a consistently very good job guiding us, keeping us informed, and organizing our days. The local tour guides were all good to very good. Our guides in Rabat and Fez were the strongest. Some of the most enjoyable experiences were ones where we engaged with Moroccans more closely. Lunch at Volubilis was very enjoyable. Couscous at Abdu and Sharon’s home was fantastic. Our cooking lesson in Essouaria was great fun. Hussein and Khalidya were wonderful hosts at that cooking lesson. Camping in the desert was great. Finally be sure you get a Berber pizza! What’s a Berber pizza? Visit and you will see 😎

Hotel Review
Kasbah Tiziri
Kelaat Mgouna
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat
Local specialist: Maryem Kouna

Moroccan immersion definitely shows the depth, breadth and warmth of Morocco culture and people.
Morocco | Oct 14 - Oct 27, 2024

R
Ruth F.
Ashburn, VA | Reviewed on Oct 29, 2024
Nourjaddin was an exceptionally well spoken and informed guide in Rabat. Said was a wonderful information source since he grew up in old Fes. The home hospitality offered by Abdou and Sharon was exceptionally kind and generous and offered a nice view and personal introduction into Moroccan family and relatives. (We wish for a heathy delivery for Aziza and baby!) Kazbah Tiziri and Michelle were a a unique treat. She was amazingly attentive to our food habits and a fabulous interpreter of... Read more

Nourjaddin was an exceptionally well spoken and informed guide in Rabat. Said was a wonderful information source since he grew up in old Fes. The home hospitality offered by Abdou and Sharon was exceptionally kind and generous and offered a nice view and personal introduction into Moroccan family and relatives. (We wish for a heathy delivery for Aziza and baby!) Kazbah Tiziri and Michelle were a a unique treat. She was amazingly attentive to our food habits and a fabulous interpreter of Moroccan cuisine. She noticed we were not eating raw fruits and parboiled the grapes so we would feel comfortable eating them! Michelle was also very open to our suggestions about improvements in the rooms. We hope for her success. The introduction to ancient to modern Moroccan water management (khettaras) was important to learn for today’s climate stressed world. Moustafa was an exceptional driver; careful and experienced. He did an amazing job navigating the high Atlas mountain passes. Thank you Abdou for recommending the pigeon pastilla and for an amazing and unique birthday cake in Palais de Fes. I will never forget “Berber Pizza”. - shopping for it as well as eating it. What a fun experience. Kadijha and Husseine helped us make the finest tagines we ate over the whole trip. They represent the finest and kindest of Moroccan citizens. A wonderful finish to the trip.

Local specialist: Maryem Kouna

trip was greatwell organised drivers and g...
South Korea | Oct 12 - Oct 20, 2024

Fran
Fran F.
Australia | Reviewed on Oct 29, 2024

trip was great
well organised
drivers and guides were all very good
especially in busan Jade he was wonderful
accomodation in seoul for first two days was awful room when we returned there we were given a much better rooom but it was dissapointing to get that first room

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 30, 2024

Dear Fran,

Greetings from Jessica and thank you for your kind feedback.We're thrilled to hear that you had a great trip and found the organization, drivers, and guides to be excellent, especially Jade in Busan. We sincerely apologize for the initial accommodation issues you experienced in Seoul. We appreciate your understanding. Your comments will help us improve our services. We hope to welcome you on another trip in the future.

Wish you a wonderful day.

All the best,
Jessica

Overall, the service Majid provided was exc...
Morocco | Oct 25 - Nov 4, 2025

A
Adel S.
United Kingdom | Reviewed on Oct 29, 2024
Overall, the service Majid provided was excellent. 1. **Communication:** 5/5 stars. Prompt and clear.
2. **Options and Service:** 5/5 stars Majid offered a few options to choose from and provided clear guidance on the best options and excursions to consider. He was not trying to sell anything but simply guiding.
3. **Value:** 4/5 stars Compared to other tour companies, I think he provides great value. It's not cheap, but certainly very reasonable.
4. **Quality:** 5/5 stars My wife...
Read more

Overall, the service Majid provided was excellent.

1. **Communication:** 5/5 stars. Prompt and clear.
2. **Options and Service:** 5/5 stars Majid offered a few options to choose from and provided clear guidance on the best options and excursions to consider. He was not trying to sell anything but simply guiding.
3. **Value:** 4/5 stars Compared to other tour companies, I think he provides great value. It's not cheap, but certainly very reasonable.
4. **Quality:** 5/5 stars My wife and I were impressed with the quality of guides and the types of experiences we had. This isn't meant to be a luxurious tour, but it is certainly high quality. Our guide in Marrakech was almost like a history teacher, happy to share lots of information about the city, which he seemed to love. He took us on an interesting tours, food tour and history sites.
5. **Transportation:** 5/5 Our driver, Mohsen, was exceptional. Funny, polite, and responsive to our questions and needs. He went above and beyond to make us comfortable.
6. **Excursions:** 5/5 stars I can't include everything we did, but the Berber desert camp was one of a kind and not to be missed. We are certainly considering doing it again if we return.

We were very happy with the service and are planning to come back to this beautiful country with its warm hospitality and lovely people. Majid will certainly be the person to use next visit.

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Hnini
Oulad Yahia Lagraire
Authenticity & Character
This is an exceptional one of a kind place. It is a must stay if you are in the area.
Location
Staff
Cleanliness & Comfort
Hotel Dar Zitoune Taroudant
Taroudant
Authenticity & Character
Location
Staff
I happened to have food poisoning ( not related to the hotel food ). The staff were amazing, they took me to the hospital at 3 am, brought meds and also medics and a doctor to my hotel room. They have gone above and beyond to assure my comfort and safety.
Cleanliness & Comfort
Luxury Berber Camp
Chegaga

This is a camp it is not supposed to be luxury but certainly authentic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh
Quality of Experience
The experience was beyond exceptional. Majid choose a very good company. There other much cheaper companies but not as good.
Food
Guides, Drivers and Staff
The pilot had an international license with over 200 of flying time unlike other companies
Transport
Taroudant via Foum Zguid across the Anti-Atlas Mountains
Morocco

You must understand that Morocco is much bigger that what you think. In order to get from the desert to civilization it take long rides in the road.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

It is a must to do can’t miss this one

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Erg chgaga
Erg Chegaga Desert
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 29, 2024
Hello Adel,
Thank you so much for your wonderful review! I am delighted to hear that my guidance, dedication, and expertise made your trip to Morocco memorable and seamless. It’s fantastic that the personalized options, high-quality guides, and unique excursions like the Berber desert camp created such a meaningful experience for you both.
I am especially pleased to hear Mohsen made your journey comfortable and enjoyable—he truly embodies the warmth and hospitality we aim to provide. I would...
Read more

Hello Adel,
Thank you so much for your wonderful review! I am delighted to hear that my guidance, dedication, and expertise made your trip to Morocco memorable and seamless. It’s fantastic that the personalized options, high-quality guides, and unique excursions like the Berber desert camp created such a meaningful experience for you both.
I am especially pleased to hear Mohsen made your journey comfortable and enjoyable—he truly embodies the warmth and hospitality we aim to provide. I would be honored to welcome you back on your next visit, and I will be ready to create even more unforgettable memories for you and your family. Thank you again for choosing us,and I look forward to seeing you soon!
Best,
Majid

Doris was a game changer! Extraordinary.
Vietnam | Oct 14 - Oct 28, 2024

Corie
Corie B.
Israel | Reviewed on Oct 29, 2024
Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on. Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she... Read more

Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on.

Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she proactively booked us a new flight to make sure we were out in time. If it hadn’t been for her we would have been stuck for a few days.

I would highly recommend Doris to anyone traveling to this region!!!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 29, 2024

Dear Corie,

Thank you so much for your kind words! I’m glad that my planning made your trip enjoyable, worry-free and you had such a great time exploring Northern and Central Vietnam.

It was a pleasure to accompany your family on your trip to our beautiful country. Thank you again for travelling with us. Wishing your family all the best in life, filled with many more wonderful trips ahead.

Vietnam and I will always be here, ready to welcome you back whenever you wish to return!

Warmest regards,
Doris

Olman was an amazing tour guide to us.
Costa Rica | Oct 9 - Oct 15, 2024

Anitha
Anitha M.
Los Angeles, CA | Reviewed on Oct 29, 2024
Olman was so patient and responsive to all my questions. He listened to our requests about a specific type of itinerary and made great suggestions. The activities he suggested were perfect for my 10 year old and myself. The accommodations in both Puerto Viejo and Arenal La Fortuna were just what we wanted! Read more

Olman was so patient and responsive to all my questions. He listened to our requests about a specific type of itinerary and made great suggestions. The activities he suggested were perfect for my 10 year old and myself. The accommodations in both Puerto Viejo and Arenal La Fortuna were just what we wanted!

Hotel Reviews
Namuwoki Lodge
Puerto Viejo

This was a decent accomoodation and the staff were nice

Authenticity & Character
Location
A bit of walking from the beach and restaurants
Staff
Cleanliness & Comfort
Arenal Glamping
La Fortuna, Alajuela Province

We absolutely loved this place! Hot tub was amazing. Hosts and reception staff were so helpful and friendly. The amenities were first class. The view was stunning! They arranged a firepit and gave us marshmellows. We played badminton and slept listening to the rain. The atmosphere in this location was so peaceful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 29, 2024

Hello Anhita,

Thanks for your review.
I am so happy to read you had a great in Costa Rica!

I loved Arenal Glamping too, it is a unique property!

I hope you can visit us once again shortly.

Best,
Olman

Fantastic tour of Andalusia Spain
Spain | Oct 2 - Oct 22, 2024

Donald
Donald G.
Okolona, KY | Reviewed on Oct 29, 2024
We started with a rough itinerary and Marina really helped us fine tune the details. The local guides were fantastic and provided much more context to the sights and areas than we would have gotten just from the guide books. We will definitely rely on kimkim in the future and highly recommend them. Read more

We started with a rough itinerary and Marina really helped us fine tune the details. The local guides were fantastic and provided much more context to the sights and areas than we would have gotten just from the guide books. We will definitely rely on kimkim in the future and highly recommend them.

Hotel Reviews
Hotel Spa Adealba
Mérida
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alcázar
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel YIT Casa Grande
Jerez de la Frontera
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anahita Boutique Hotel
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Montelirio
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Viento10
Córdoba
Authenticity & Character
Location
973-384-0265
Staff
Cleanliness & Comfort
Hotel Reina Cristina
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Excursion in the Andalusia Countryside
Hiking Excursion in the Andalusia Countryside
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Mérida
Privately Guided Visit of Mérida
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Córdoba
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 31, 2024

Hi Donald, thank for taking the time to write your trip review 🤩It's great to hear you had a wonderful time in Spain! I will pass your words on to our local guides and team who will be so thrilled to hear your feedback! It was a real pleasure working with you and I hope we will be in touch for your future adventure. Thank you for choosing the Espíritu Travel family. All the best, Marina 😊

Ireland: A mixed bag
Ireland | Oct 9 - Oct 20, 2024

Paula
Paula N.
Seattle, WA | Reviewed on Oct 29, 2024
NOTE: Our rating is a 3-1/2 for the KimKim experience and working with Joe. A beautiful island with amazing sights including verdant vistas, rolling gradation of greens, rugged and wild coastline a surprising amount of archeological history. So happy we toured around almost the whole island, starting in Dublin then south to Kilkenny and Kinsale, west to Dingle (our favorite) and up to Galway. Many great experiences including the Ashling Hotel in Dublin (great location, helpful front desk... Read more

NOTE: Our rating is a 3-1/2 for the KimKim experience and working with Joe.

A beautiful island with amazing sights including verdant vistas, rolling gradation of greens, rugged and wild coastline a surprising amount of archeological history. So happy we toured around almost the whole island, starting in Dublin then south to Kilkenny and Kinsale, west to Dingle (our favorite) and up to Galway.

Many great experiences including the Ashling Hotel in Dublin (great location, helpful front desk folks and good breakfast selections), drinking Guinness and Jameson and hearing traditional music, quaint and colorful villages (Kilkenny, Cobh, Kinsale, Ennis, Dingle). Glad we made the stop at the Rock of Cashel, the Jameson Distillery tour in Midleton, the Titanic museum in Cobh and the Cliffs of Moher. Dingle Peninsula is a must-see and thoroughly enjoyed our stay at the Emlagh House with delightful and helpful staff, delicious breakfasts and great location. Doyle's restaurant in Dingle is a MUST.

The most challenging part for us was notably the driving, which can only be described as harrowing and stressful. We did not get much chance to enjoy scenery enroute to the locales as one was driving and one was navigating - very narrow roads, a lot of traffic circles and plenty of traffic. We missed stopping off at many sights just because it was too
tense getting back on the road and pressure to get to the next overnight. Also we were very disappointed outside Dublin that pretty much every pub we went in in Kinsale and Galway were not what we expected in terms of warm welcomes and jovial conversations. In some we were virtually ignored while locals chatted with the bartenders and made merry. We were also disappointed with our hotel in Galway - located on the ocean, which was beautiful, but waaaaaaayyyy out at the end of town with a commercial district that was overrun with casino-type buildings, fast food restaurants and convenience stores.

Hotel Reviews
Ashling Hotel Dublin
Dublin

Great location, great (friendly and helpful) front desk staff, great breakfast selection and wonderfully big, fluffy towels in the bath. There is a huge and beautiful park nearby, a free museum, a light rail that will take you directly to the Temple Bar area.

Authenticity & Character
Location
see above
Staff
Cleanliness & Comfort
Greenmount House Luxury B&B

We did not stay at the Greenmount House - We stayed at the Emlagh House which was five stars all around! Lovely, helpful staff, wonderful breakfasts, cozy accommodations, wonderful location to walk to beach or to town.

Authenticity & Character
Note this rating is for Emlagh House
Location
Note this rating is for Emlagh House
Staff
Note this rating is for Emlagh House
Cleanliness & Comfort
Note this rating is for Emlagh House
Actons Hotel
Cork

Beautiful hotel, spacious and comfy rooms, great location.

Authenticity & Character
Location
Beautiful views, easy walking to all parts of town.
Staff
Ian (front desk manager) When we arrived, after a long day of driving on the LEFT side of the road on narrow streets and much traffic, there was NO parking. The person who greeted us at the hotel basically said "too bad." Ian was extremely helpful and found a way to keep my car safe until a spot opened up, so I could get settled in. If Ian wasn't working at the front desk that day, my rating would've been poor. The person who greeted us didn't even offer to help us find parking.
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

We did not stay at the Galmont House - we stayed at Salt Hill Hotel. Overall rating - 3 stars

Authenticity & Character
Location
situated in very commercial district, too far from town
Staff
Cleanliness & Comfort
worst bathroom ever
Activity Review
Jameson Distillery and Blarney Castle
Jameson Distillery and Blarney Castle
Cork
Local specialist: Joe Cotter
Joe
Joe Cotter
Local specialist in Tralee Co Kerry Ireland | Replied on Nov 23, 2024

Thank you Paula for your review, it is always helpful when we receive accurate reviews about the various locations that you visited.

Regards
Joe

Our trip to France to celebrate our 10th wedd...
France | Oct 16 - Oct 21, 2024

Megan
Megan S.
Amherst, MA | Reviewed on Oct 29, 2024
Our trip to France to celebrate our 10th wedding anniversary was nothing short of magical. Our expert trip planner, Josée, helped to fill each day with special experiences that created memories we will cherish forever, and we had enough free time to make discoveries and plans of our own. In every step of the planning process, Josée was responsive, resourceful, professional, and unfailingly helpful. We have recommended KimKim, and Josée in particular, to several people already and will... Read more

Our trip to France to celebrate our 10th wedding anniversary was nothing short of magical. Our expert trip planner, Josée, helped to fill each day with special experiences that created memories we will cherish forever, and we had enough free time to make discoveries and plans of our own. In every step of the planning process, Josée was responsive, resourceful, professional, and unfailingly helpful. We have recommended KimKim, and Josée in particular, to several people already and will continue to do so for years to come. We are certain to return to the company ourselves when planning future trips abroad.

Hotel Review
Hôtel A la Villa des Artistes
Paris

Josée secured us accommodations in a boutique hotel where I’d stayed before, Villa des Artistes in the 6th arrondissement. She had offered other, fancier places since this was an anniversary trip, but we opted for this 3-star hotel since we planned to have many outings throughout our stay and wanted to save some money for special dinners and other activities. The hotel was just as I remembered: charming, clean, and comfortable, with a supremely helpful front-desk staff, generous continental breakfast. When we arrived in France, our friendly driver, Michael, met us at the airport and brought us to the hotel, where we were delighted to be able to check in early after our red-eye flight. We immediately went out to eat delicious crêpes at La Crêperie de Josselin on a nearby side street of Rue Montparnasse, which I believe is part of what is known as “Le Petit Bréton” of Paris.

Authenticity & Character
Clean, charming, with artistic touches and a nice outdoor courtyard. While a dresser to store clothes, and robes, a tub, and washcloths in the bathrooms would have been nice, we were not disappointed since we knew this was a 3-star hotel.
Location
An ideal location for accessing public transportation and taking walks to places such as Le Jardin du Luxembourg, with many wonderful restaurants nearby. One night when we had nothing official on our KimKim agenda, I booked dinner reservations ahead of time at La Closerie de Lilas, right up the street from our hotel. Our meal was fabulous, the service outstanding, and the nearly 4-hour, multicourse dinner we enjoyed allowed us to reflect back on our beautiful day in Chartres. Though it’s 3,500+ miles away from our home, we now think of this restaurant as “our place,” on par with the restaurant in our home state where we got engaged.
Staff
So kind and helpful, particularly with arranging cabs for us. The kitchen staff and housekeepers were also very helpful.
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

We took a cab to the meeting site to go to La Tour Eiffel. Our guide met the small group scheduled to visit the tower, and after making our way through two rounds of security checks, we went all the way to the top! The views were spectacular, and the audio guide (while a bit hokey!) helped us orient ourselves to the city. We are grateful that Josée scheduled this as our first formal experience of the trip—it was the perfect start! We decided to walk back to our hotel so that we could explore the city on foot. This was a choice we made several times throughout our stay in Paris, carrying umbrellas with us in case of rain. On this first night, we did get caught in a cloudburst just before reaching our hotel, but we scurried into a lovely restaurant, Le Dôme, where we enjoyed a beautiful seafood platter paired with excellent wine. (As an aside, although the forecast was gloomy for the 6 days we were in France, we felt very lucky that this was the only time we got caught in the rain. Quelle bonne chance!)

Quality of Experience
Guides, Drivers and Staff
Very clear in her instructions and guidance through security.
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

The next morning after a lovely breakfast in the small outside courtyard of the hotel, our guide, Agathe, met us at our hotel to take us by metro for a visit to Sainte Chapelle, La Conciergerie, and the surrounding area. She was warm, knowledgeable, and sensitive, teaching us a great deal about the sites we visited. Sainte Chapelle was breathtakingly beautiful, and we were impressed by the multimedia guides that let us see how Paris (and Île de la Cité, in particular) changed and grew over time. Agathe was careful to point out key features of the architecture, and she sought out more information when we posed questions, seeking specific bible stories in the stained-glass windows. As an aside, Agathe was also able to provide some more recent Parisian history when we encountered police blockades in several areas. She explained that this day of our visit, October 17, was the anniversary of the terrible Paris Massacre of 1961, and she provided context for us, also pointing out street art depicting the late Tunisian-French attorney and feminist heroine Gisèle Halimi, and then connecting her legacy to the bravery of Gisèle Pelicot, the survivor at the heart of the current devastating rape trial. As we walked to La Conciergerie, we stopped to buy cappuccinos at Les Deux Palais, and as we enjoyed them, Agathe oriented us to the sites we’d seen on the video in Sainte Chapelle, pointing out places on the Seine and drawing our attention to various statues. I was very glad we got to go into La Conciergerie, which had been unexpectedly closed the last time I was in Paris. Once again, we were impressed by the multimedia tools at this historic site, which let us see what the interior of the building (including the great hall and the kitchens, in addition to the holding cells) looked like centuries ago. We were also glad to see a beautiful exhibit of artwork from Benin, where we lingered a bit before heading out. Since we’d stayed a bit longer than expected at La Conciergerie, we said goodbye to Agathe and headed out on our own to the marché aux fleurs, where we made a few purchases before going to the viewing stand outside Notre Dame. It’s a shame we couldn’t go inside since construction is still underway, but we decided that’s just another reason to return to Paris again someday! Then, we made our way to Shakespeare & Co., where we happily browsed the shelves, bought a small fraction of the many books we wanted to buy due to luggage space. We walked along the Seine, stopping at a street vendor to buy an antique print, and then had an excellent lunch on the terrace of Les Antiquaires.

Quality of Experience
Guides, Drivers and Staff
Agathe was a gem!
Transport
Agathe showed us the ropes of using the metro, and we ended up using it more on our own later in our trip.
Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

We walked to Musée d’Orsay. Neither of us had ever been there, and it is now one of our favorite places on Earth! The collection of Impressionist and Post-Impressionist work is just astounding, and the audio guide was user-friendly and very enjoyable. We learned so much about familiar art and were thrilled to discover new artists. We could’ve spent many days there, happily exploring the galleries and marveling at the architecture itself. We will certainly return! And next time we will certainly add Musée de l'Orangerie to our agenda.

Quality of Experience
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

We walked to the launching site for our dinner cruise on the Seine. This was a beautiful, romantic night, and the food and wine were delicious. We loved taking in the sites of the city all lit up, and the servers were gracious and eager to make sure we had fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
This was not KimKim's fault, but advice on finding our way back without getting overcharged would be a good idea for future travellers.
Gourmet Food Tour in Central Paris - Les Halles/Montorgueil
Gourmet Food Tour in Central Paris - Les Halles/Montorgueil
Paris

On Saturday we started with a gourmet food tour of Paris. We skipped breakfast and met our guide at the meeting site. Carole was a delight! Passionate about slow food, cooking, and food history, she shared a tremendous amount of knowledge and the many images she had collected on her iPad enhanced the history she shared. She showed us around various kitchenware shops, specialty food stores, and brasseries as we wended our way to Rue de Nil, where she planned to make food purchases. We worked up an appetite and were fairly desperate for coffee, having misunderstood that we would not be eating throughout the tour, but purchasing items to eat all together at lunchtime. About an hour into our tour, Carole did lead us to a good coffee shop where we bought cappuccinos, and we had the best croissants we’d ever had before going to other shops, where she bought a baguette, cheeses, butter, and meats to enjoy as a lunch paired with wine. In retrospect, we wished we’d personally bought fresh fruits, mustards, cornichons/gherkins, and olives to add to the meal, but we weren’t sure if that would have been OK. Also, my husband doesn’t drink alcohol, and his drink options were limited at the restaurant where we had our meal, but these issues were only minor detractions from an otherwise wonderful experience with an expert guide.

Quality of Experience
Guides, Drivers and Staff
Carole was the epitome of Parisian style, grace, and passion for good food. We loved learning from her and just being in her presence.
1 Hour Photo Shoot
1 Hour Photo Shoot
Paris

I wish I could give a whole constellations of stars to this experience, never mind 5. Before our photographer, Sabine, met us at the hotel, we stopped at a florist across the street, Bouquets Montparnasse. The shopkeeper made up a bouquet for me and a boutonniere for my husband on the spot! Then, we got dressed and our driver, Michael, picked us up with Sabine and we went off to Île de la Cité for our photo shoot and picnic. I hardly know how to express my gratitude to Sabine for her beautiful work. She was professional, patient, accommodating, generous, and above all, an artist in all she did for us that afternoon. The nearly 300 photos she took have given us a priceless record of our milestone anniversary, and they will be precious heirlooms for our family. After taking photos on two bridges, and then photographing our vow renewal, including a handfasting ritual, she took care to photograph various special details—the headpiece my late-mother-in-law made that I wore in her honor, our rings, the handfasting cord, etc.—and I think she stayed much longer than she’d planned. She left us to enjoy our picnic and then returned to bring us to our driver and to pick up the picnic items for the company that set up the meal. We are so very, very appreciative of her time and talents and hope you will convey our thanks to her. She truly went above and beyond, and we could not be happier with the photographs. And, I must also say that the picnic was a delight! In some ways it was an encore of the meal we had with Carole, but it also included a beautiful bouquet, fresh fruit, a lovely Normandy cider for my husband, and tasty desserts. As we enjoyed our meal and reflected on the vows we’d shared, we took time to call our family, and the entire experience left us feeling profoundly happy and grateful. Additional: After our driver brought us back to our hotel, we packed everything so that we would be ready to leave Paris the next day, and then we decided to take the advice of a cab driver we’d met earlier in the week and make our way to the Latin Quarter for some jazz music. I’d mentioned to him that I wanted to find a jazz club for our last night in Paris, and he immediately recommended Le Caveau de la Huchette. So, we walked there from our hotel, stood in a line that wrapped round the corner to enter, and ended up having one of the most fun nights out of our lives! The music was amazing, the energy of the crowd joyful and exuberant, and we even managed to score some seats in the packed room. We wished we could’ve stayed longer until the place shut down at 2 a.m., but we decided to head back to our hotel at midnight since we had to be up and ready to leave for the airport the next morning. Day 6 As it turned out, we had one more delight in store. We got up early enough to take our coffee and breakfast from the hotel to go, and we walked to Le Jardin du Luxembourg for a sunrise breakfast just as the park opened at 8 a.m.. We pretty much had the place to ourselves. I’d been sad at the prospect of throwing away the flowers from our vow renewal, and then I was inspired to bring them to our little breakfast picnic. As we left the park, we passed by a statue of George Sand, and we decided to leave toss the bouquets at the base, recalling her famous words, “Il n’y a qu’un bonheur dans la vie, c’est d’aimer et d’être aimé,” (“There is only one happiness in this life, to love and be loved.”)

Quality of Experience
Guides, Drivers and Staff
Sabine! She is amazing. Full stop.
Transport
We were so grateful that our driver made this beautiful day so easy for us.
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

On our last full day in Paris, we went to Montmartre, a part of the city we’d never visited. (We ended up regretting taking a cab since several Seine River crossings were closed due to a road race, but we made it just in time after a half-hour drive that should’ve taken much less time.) We are so grateful that Josée scheduled this for our final morning—the juxtaposition of this part of the city with the other areas we’d been in was just incredible. Our tour guide, Florencia, was a last-minute substitute since the person who was supposed to be our guide had to cancel due to a family emergency. Florencia was nervous since this was the first-ever tour she’d led independently, but she did a wonderful job! She was knowledgeable, passionate about history, and very warm and friendly. We had just rewatched the film Amelie on the big screen a month or so ago in our hometown, so it was a special treat to see sites from that movie, and we were delighted to be introduced to the singer Dalida and her story—we’ve been listening to her music ever since! We made all sorts of connections between the art we’d seen at Musée d’Orsay and the sites we saw in Monmartre, and it was quite special to walk up to Sacré Cœur and take in the view of the city from the hill. After climbing down the long steps from Sacré Cœur, Florencia led us to a metro stop, and we went back to our hotel to get ready for our vow renewal/photo shoot, the raison d’être of our anniversary trip.

Quality of Experience
Guides, Drivers and Staff
Skip the line visit of the Louvre with audioguide (tickets only)
Skip the line visit of the Louvre with audioguide (tickets only)
Paris

After our tour, we went window shopping at the Palais Royale before making our way to the Louvre. We asked security where to go with our “skip the line” passes and were unfortunately told that there is no such thing as “skip the line,” and that this is a marketing label with no practical impact. So, we waited in line for nearly an hour including security checks, and then found our way to the audio-guide pickup site. Unlike the audio-guide devices at Musee d’Orsay, we found the ones at the Louvre to be very difficult to use, and we ended up returning them early and just fending for ourselves. This was a fine choice! Everywhere we looked there was something wonderful to see, and we devised a thematic approach to our wanderings, deciding to look for depictions of Mary Magdalene throughout the museum since we had plans to visit La Madeleine that evening. We stayed until the museum closed, and then went back to our hotel to quickly dress up for our nighttime plans. (As an aside, we had no KimKim items on our agenda for that evening, so I had looked for events ahead of time and bought tickets to a classical music concert at La Madeleine. We took a cab to the venue, where we were astounded by the beauty of the church and excited to see more artwork, not to mention relics, of Mary Magdalene. The concert was wonderful! Les Violons de France played Vivaldi’s The Four Seasons, Pachelbel’s Canon in D Major, and Schubert’s Ave Maria, accompanied by a soprano. The combination of the gorgeous music and the exquisite setting made for a night we will never forget. We walked back to our hotel even though it was a bit chilly and drizzly, stopping for a warming meal of boeuf bourguignon at a small bistro to end a long, jam-packed, beautiful day.)

Quality of Experience
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Nov 09, 2024
Bonjour Megan! I really appreciate you sending such a detailed review. Your kind words and positive feedback are really appreciated! All your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Also, a big thank you for sending your pictures! You two looked amazing and I am so happy I was able to bring some joy to your milestone anniversary <3 It was a delight for me to organize your itinerary and...
Read more

Bonjour Megan!

I really appreciate you sending such a detailed review. Your kind words and positive feedback are really appreciated! All your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Also, a big thank you for sending your pictures! You two looked amazing and I am so happy I was able to bring some joy to your milestone anniversary <3 It was a delight for me to organize your itinerary and I hope you will come back to see us again. You still have the Beaujolais region to see :-)

Thank you again for your trust in our team!
Take care of yourselves,
Josée

Beautiful Italy!
Italy | Sep 26 - Oct 9, 2024

L
Laurayne B.
Los Angeles, CA | Reviewed on Oct 28, 2024
My sister and I had a wonderful trip to Italy! Every arrival/departure was met on time and with very attentive drivers, the cars were all beautiful and clean, and we were also treated to bottles of water and even candies with each trip.
The trains ran beautifully - on time every time!
All of our guides were knowledgeable and very professional. They were well versed in the locations and engaging in their presentations, providing much historical information and details that we would...
Read more

My sister and I had a wonderful trip to Italy! Every arrival/departure was met on time and with very attentive drivers, the cars were all beautiful and clean, and we were also treated to bottles of water and even candies with each trip.
The trains ran beautifully - on time every time!
All of our guides were knowledgeable and very professional. They were well versed in the locations and engaging in their presentations, providing much historical information and details that we would otherwise have missed. They clearly demonstrated a love of their work and their country.
All of the accommodations were lovely and the staffs were very friendly and helpful. My only suggestion would be for the Venice location - we were on the ground floor and although we were quite comfortable, there was a musty odor due to the proximity to water levels. In the future, I would request an upper floor room, even if there is a higher room rate. Venice was beautiful and we also visited Murano & Burano. Lots of walking and LOTS of steps! What a workout :)
Bologna was definitely the highlight for food! Best lasagna in the world! It was nice to be in a city that didn't feel so crowded. We even got to see the President of Italy who visited and gave a talk the day we were there.
Florence was the jewel city that I'd heard so much about - it certainly did not disappoint! So much to see and experience in such a short time! The silk factory tour was fascinating and our guide was great! We enjoyed our visit to the vineyard/farm but it would have been better had we been able to arrive earlier in the day so that we could really appreciate it. We arrived after dark so there was no opportunity to see the actual vineyards. Perhaps taking into account the season with earlier sunset times would help. I'm happy to say that the wine I ordered from them arrived yesterday, YUM!!
Milan was also a fascinating city. We attended the opera and La Scala was very beautiful. We wished that our seats had either been on the main floor or in the front row of our box. We didn't have chairs, but rather stools, and it was difficult to view the stage.
We fell in love with Stresa! The hotel and staff were wonderful! The town was everything we had hoped for in our visit to Italy. The driving experience was
Overall, our trip was wonderful and I thank Eirini for all of the planning and arrangements. She was wonderful to work with! I have already recommended kimkim to several friends and those who have asked how we were able to arrange such a great experience. I will certainly use your company for future travels. Thank you so much!!

Hotel Reviews
Ca' San Giorgio
Venice

The stay at Ca' San Giorgio in Venice was charming overall. Our room was on a lower floor, and it had a musty smell due to its proximity to the water, which was understandable given Venice's nature. Had we known, we would have requested a higher floor. Other than that, the room itself was great.

Art Hotel Commercianti
Bologna

Our stay at Art Hotel Commercianti in Bologna was delightful. The room was beautiful, and the staff were very friendly. Bologna offered some of the best food I've ever had. Despite being a city, it felt less crowded than others, which made the stay more enjoyable.

Activity Reviews
Visit a Silk Factory in Florence
Visit a Silk Factory in Florence
Florence

Visiting a silk factory in Florence was an incredibly fascinating and unique experience. It felt off the beaten path, and with just my sister and I, it provided us a personal and memorable tour.

Best of Milan City Tour with Last Supper Tour & Duomo
Best of Milan City Tour with Last Supper Tour & Duomo
Milan

Seeing the Last Supper in Milan was simply breathtaking. It was one of the highlights of the trip, an unforgettable experience.

Half day tour: Isola Bella and Fishermen's Island with a tour guide
Half day tour: Isola Bella and Fishermen's Island with a tour guide
Italy

The half-day tour of Isola Bella and Fishermen's Island was lovely. The guide we had made the experience rich with history and personal interaction, making it stand out as a memorable part of the trip.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 29, 2024
Deat Laurayne,
Thank you so much for your kind words! I’m thrilled to hear that we were able to create a smooth and memorable experience for you in Italy. We take great care in selecting our collaborators, and it truly means a lot to know that our drivers, guides, and hotel staff made a positive impression with their kindness and passion. We’re proud of our team, and I’ll be sure to pass along your message to them.
It was a pleasure planning this trip with you, and I look forward to... Read more

Deat Laurayne,
Thank you so much for your kind words! I’m thrilled to hear that we were able to create a smooth and memorable experience for you in Italy. We take great care in selecting our collaborators, and it truly means a lot to know that our drivers, guides, and hotel staff made a positive impression with their kindness and passion. We’re proud of our team, and I’ll be sure to pass along your message to them.

It was a pleasure planning this trip with you, and I look forward to welcoming you back to Italy in the future—whenever you’re ready to discover more!

Arrivederci, on behalf of the whole Storywalking team!

Great vacation and Marina did a great job pla...
Portugal | Oct 16 - Oct 27, 2024

Laura
Laura R.
Seattle, WA | Reviewed on Oct 28, 2024

Great vacation and Marina did a great job planning it for us. She was very receptive to requested changes and was always available to answer any questions I had. Our tour covered Lisbon, Evora, Coimbra & Porto. She gave us ideas of things to see, places to eat and general information of each city. Loved it all.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 04, 2024

Hi Laura, thank you for submitting your feedback! It was a pleasure to help you plan a trip to Portugal. I am happy to hear you enjoyed your trip and I hope you created life-long memories 🤗 Hope to hear from you soon for another adventure! Best, Marina

We had several stand out guides and experiences!
Mexico | Oct 7 - Oct 27, 2024

S
Sara P.
Windsor, CA | Reviewed on Oct 28, 2024
We had several stand out guides and experiences.
San Miguel de Allende
. Alberto in San Miguel de Allende made us feel very welcome and gave us a great overview of the town.
. Tour with Aldo and driver Raul of Guanajuato was also excellent.
as you know Hotel Petra has seen better days and was not comfortable. We cannot recommend it. We stayed a bit above town at Casa de Liza. It is delightful and the restaurant below has a good breakfast.
Bus was really comfortable getting us to...
Read more

We had several stand out guides and experiences.
San Miguel de Allende
. Alberto in San Miguel de Allende made us feel very welcome and gave us a great overview of the town.
. Tour with Aldo and driver Raul of Guanajuato was also excellent.
as you know Hotel Petra has seen better days and was not comfortable. We cannot recommend it. We stayed a bit above town at Casa de Liza. It is delightful and the restaurant below has a good breakfast.
Bus was really comfortable getting us to MXC.
Mexico City
. Dani was a good start for exploring the centro.
. the bike and explore Techtihuacan tour was just ok. Felt like the guide was disinterested and the lunch spot was very touristic.
. Emiliano was a terrific guide on the mural tour.
the AU bus was pretty basic We would have preferred the upgraded version in the same company which has a bathroom for the 2 1/2 hour ride..
Puebla
. we loved Puebla and thank Rene for including it in our itinerary... super clean and pleasant city all around.
. Aleyn was a great guide in Chalupa where we learned about all things corn and tried to make tortillas from scratch. Would like to have added a visit to the archeology site at the base of the buried pyramid.
. Guadalupe took us back into the country of Atlizto where flowers abound and started out search for all the Catrinas. So fun! The town is charming and full of history and pretty zocalo.
Oaxaca
. the long drive was broken up with a trip to the onyx factory (not much happening), the gorgeous cactus forest reserve in Tehuacan, and an interesting stop at the salt ponds. Our driver Ernesto was charming and super patient and our guide Alex was very kind.
. The stop at the tule tree was worthwhile and Alex our guide and driver is very knowledgeable. The ride to Hierve el Agua was long and we wish we had know to bring swimsuits. Stopping at the traditional mescal distillery on the roadside was a great addition.
We decided to forgo any more tours on the road and had a blast wandering in Oaxaca for our last two days.

Hotel Reviews
Hotel Boutique Parador San Miguel
Oaxaca

the nicest place we stayed. very pretty hotel with an interior courtyard. We would stay here again.

Authenticity & Character
really pretty courtyard and the room had Oaxacan character
Location
close to the action adn on a busy street, but once inside the rooms are quiet.
Staff
super nice and helpful. they went out of their way.
Cleanliness & Comfort
comfortable bed, clean room and nicely sized shower.
Hotel Petra
San Miguel de Allende

lumpy beds and pillows. The place is rundown adn must have been charming at one time.

Authenticity & Character
Location
there are better places close to downtown.
Staff
Cleanliness & Comfort
Casa Rosa Gran Hotel Boutique
Puebla

We enjoyed the location and rooftop restaurant. Our room had an amazing view of the cathedral and while there was a lot of street music outside, the room was quiet. The room was clean although a bit small for two people with luggage for a three week trip, but it is workable.

Authenticity & Character
the rooftop restaurant is great - has a lovely view. the room has a window that opens up to the street below. so you can see the action.
Location
right on the Cathedral Square and catty corner to the Zocalo
Staff
staff was nice, but not friendly. Our needs were met when we mentioned the smell of sewer gas in the sink.
Cleanliness & Comfort
the bed was comfortable , but the room is small and bathroom is small and there is a smell of sewer gas if the sink stopper is left open.
Activity Reviews
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

we did not take this tour and we were tired of driving and wanted more time in Oaxaca.

Shared biking experience through Teotihuacan "The City of the Gods"
Shared biking experience through Teotihuacan "The City of the Gods"
Mexico City

so so. guide seemed to be "dialing it in", although the city of the Gods is awesome. Glad we saw it.

A Walk among Murals: Exploring the History and Legacy of Mexican Muralists
A Walk among Murals: Exploring the History and Legacy of Mexican Muralists
Mexico City

excellent guide...

Between markets and corn in the magical town of Cholula
Between markets and corn in the magical town of Cholula
Mexico

really fun tour, great time making tortillas. Would add a visit to the archeology center at teh base of the pyramid next time.

Exploring Atlixco: Puebla's Garden
Exploring Atlixco: Puebla's Garden
Puebla

Great guide through the backroad gardens and farms and looking for Catrinas all over the town. the guide was from a traditional village and had lots to share about traditions

Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Mexico

we are landscape architects so seeing this place like none other was fabulous.

Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Oaxaca

the tule tree, distillery were highlights. The drive to the boiling waters was long and we did not bring swimsuits - please remind anyone that takes this tour. We opted out of the weaving and Mitla visit due to time constraints.

City Tour of the historical center of Guanajuato
City Tour of the historical center of Guanajuato
Mexico

we really enjoyed this tour and going to off the beaten track sights. Our guide even added a trip up teh funicular which was not planned. we had a really great lunch where he suggested adn great coffee to start,

Local specialist: Rene Rodarte

We had an incredible 3 days tour with “Hassan...
Morocco | Oct 23 - Oct 25, 2024

Karen
Karen M.
Canada | Reviewed on Oct 28, 2024

We had an incredible 3 days tour with “Hassan Amraoui” to the beautiful Sahara Desert, Hassan was very accommodating to everyone in our group..We highly recommend Hassan for your next tour to the sahara

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Nov 02, 2024

Hi Karen,
Glad to hear you had a great tour with Hassan! We always love sharing reviews with our drivers and tour guides; we'll be sure that Hassan hears you had a good time!

Cheers!

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