Kimkim Trip Reviews

4.8
Based on 16,592 ratings
Read 16,592 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Morocco is a beautiful place to visit with Morocco Immersions
Morocco | Oct 14 - Oct 27, 2024

Mark
Mark F.
Ashburn, VA | Reviewed on Oct 29, 2024
Our Morocco Immersions 14 day tour of Morocco was great. Our visits were generally well planned and organized. The driver, Mustafa, was excellent. Abdu, our tour manager, did a consistently very good job guiding us, keeping us informed, and organizing our days. The local tour guides were all good to very good. Our guides in Rabat and Fez were the strongest. Some of the most enjoyable experiences were ones where we engaged with Moroccans more closely. Lunch at Volubilis was very... Read more

Our Morocco Immersions 14 day tour of Morocco was great. Our visits were generally well planned and organized. The driver, Mustafa, was excellent. Abdu, our tour manager, did a consistently very good job guiding us, keeping us informed, and organizing our days. The local tour guides were all good to very good. Our guides in Rabat and Fez were the strongest. Some of the most enjoyable experiences were ones where we engaged with Moroccans more closely. Lunch at Volubilis was very enjoyable. Couscous at Abdu and Sharon’s home was fantastic. Our cooking lesson in Essouaria was great fun. Hussein and Khalidya were wonderful hosts at that cooking lesson. Camping in the desert was great. Finally be sure you get a Berber pizza! What’s a Berber pizza? Visit and you will see 😎

Hotel Review
Kasbah Tiziri
Kelaat Mgouna
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Cooking Class w/ Souk Tour
Private Cooking Class w/ Souk Tour
Morocco
Morning Guided Tour of Rabat
Morning Guided Tour of Rabat
Rabat
Local specialist: Maryem Kouna

Moroccan immersion definitely shows the depth, breadth and warmth of Morocco culture and people.
Morocco | Oct 14 - Oct 27, 2024

R
Ruth F.
Ashburn, VA | Reviewed on Oct 29, 2024
Nourjaddin was an exceptionally well spoken and informed guide in Rabat. Said was a wonderful information source since he grew up in old Fes. The home hospitality offered by Abdou and Sharon was exceptionally kind and generous and offered a nice view and personal introduction into Moroccan family and relatives. (We wish for a heathy delivery for Aziza and baby!) Kazbah Tiziri and Michelle were a a unique treat. She was amazingly attentive to our food habits and a fabulous interpreter of... Read more

Nourjaddin was an exceptionally well spoken and informed guide in Rabat. Said was a wonderful information source since he grew up in old Fes. The home hospitality offered by Abdou and Sharon was exceptionally kind and generous and offered a nice view and personal introduction into Moroccan family and relatives. (We wish for a heathy delivery for Aziza and baby!) Kazbah Tiziri and Michelle were a a unique treat. She was amazingly attentive to our food habits and a fabulous interpreter of Moroccan cuisine. She noticed we were not eating raw fruits and parboiled the grapes so we would feel comfortable eating them! Michelle was also very open to our suggestions about improvements in the rooms. We hope for her success. The introduction to ancient to modern Moroccan water management (khettaras) was important to learn for today’s climate stressed world. Moustafa was an exceptional driver; careful and experienced. He did an amazing job navigating the high Atlas mountain passes. Thank you Abdou for recommending the pigeon pastilla and for an amazing and unique birthday cake in Palais de Fes. I will never forget “Berber Pizza”. - shopping for it as well as eating it. What a fun experience. Kadijha and Husseine helped us make the finest tagines we ate over the whole trip. They represent the finest and kindest of Moroccan citizens. A wonderful finish to the trip.

Local specialist: Maryem Kouna

trip was greatwell organised drivers and g...
South Korea | Oct 12 - Oct 20, 2024

Fran
Fran F.
Australia | Reviewed on Oct 29, 2024

trip was great
well organised
drivers and guides were all very good
especially in busan Jade he was wonderful
accomodation in seoul for first two days was awful room when we returned there we were given a much better rooom but it was dissapointing to get that first room

Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Oct 30, 2024

Dear Fran,

Greetings from Jessica and thank you for your kind feedback.We're thrilled to hear that you had a great trip and found the organization, drivers, and guides to be excellent, especially Jade in Busan. We sincerely apologize for the initial accommodation issues you experienced in Seoul. We appreciate your understanding. Your comments will help us improve our services. We hope to welcome you on another trip in the future.

Wish you a wonderful day.

All the best,
Jessica

Overall, the service Majid provided was exc...
Morocco | Oct 25 - Nov 4, 2025

A
Adel S.
United Kingdom | Reviewed on Oct 29, 2024
Overall, the service Majid provided was excellent. 1. **Communication:** 5/5 stars. Prompt and clear.
2. **Options and Service:** 5/5 stars Majid offered a few options to choose from and provided clear guidance on the best options and excursions to consider. He was not trying to sell anything but simply guiding.
3. **Value:** 4/5 stars Compared to other tour companies, I think he provides great value. It's not cheap, but certainly very reasonable.
4. **Quality:** 5/5 stars My wife...
Read more

Overall, the service Majid provided was excellent.

1. **Communication:** 5/5 stars. Prompt and clear.
2. **Options and Service:** 5/5 stars Majid offered a few options to choose from and provided clear guidance on the best options and excursions to consider. He was not trying to sell anything but simply guiding.
3. **Value:** 4/5 stars Compared to other tour companies, I think he provides great value. It's not cheap, but certainly very reasonable.
4. **Quality:** 5/5 stars My wife and I were impressed with the quality of guides and the types of experiences we had. This isn't meant to be a luxurious tour, but it is certainly high quality. Our guide in Marrakech was almost like a history teacher, happy to share lots of information about the city, which he seemed to love. He took us on an interesting tours, food tour and history sites.
5. **Transportation:** 5/5 Our driver, Mohsen, was exceptional. Funny, polite, and responsive to our questions and needs. He went above and beyond to make us comfortable.
6. **Excursions:** 5/5 stars I can't include everything we did, but the Berber desert camp was one of a kind and not to be missed. We are certainly considering doing it again if we return.

We were very happy with the service and are planning to come back to this beautiful country with its warm hospitality and lovely people. Majid will certainly be the person to use next visit.

Hotel Reviews
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Hnini
Oulad Yahia Lagraire
Authenticity & Character
This is an exceptional one of a kind place. It is a must stay if you are in the area.
Location
Staff
Cleanliness & Comfort
Hotel Dar Zitoune Taroudant
Taroudant
Authenticity & Character
Location
Staff
I happened to have food poisoning ( not related to the hotel food ). The staff were amazing, they took me to the hospital at 3 am, brought meds and also medics and a doctor to my hotel room. They have gone above and beyond to assure my comfort and safety.
Cleanliness & Comfort
Luxury Berber Camp
Chegaga

This is a camp it is not supposed to be luxury but certainly authentic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking tour of Marrakech
Walking tour of Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh
Quality of Experience
The experience was beyond exceptional. Majid choose a very good company. There other much cheaper companies but not as good.
Food
Guides, Drivers and Staff
The pilot had an international license with over 200 of flying time unlike other companies
Transport
Taroudant via Foum Zguid across the Anti-Atlas Mountains
Morocco

You must understand that Morocco is much bigger that what you think. In order to get from the desert to civilization it take long rides in the road.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech Food Tour
Marrakech Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Majorelle gardens
Visit Majorelle gardens
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
  Hammam  Spa  & Massage in La Masion Arabe at  3 pm
Hammam Spa & Massage in La Masion Arabe at 3 pm
Marrakesh

It is a must to do can’t miss this one

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Erg chgaga
Erg Chegaga Desert
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 29, 2024
Hello Adel,
Thank you so much for your wonderful review! I am delighted to hear that my guidance, dedication, and expertise made your trip to Morocco memorable and seamless. It’s fantastic that the personalized options, high-quality guides, and unique excursions like the Berber desert camp created such a meaningful experience for you both.
I am especially pleased to hear Mohsen made your journey comfortable and enjoyable—he truly embodies the warmth and hospitality we aim to provide. I would...
Read more

Hello Adel,
Thank you so much for your wonderful review! I am delighted to hear that my guidance, dedication, and expertise made your trip to Morocco memorable and seamless. It’s fantastic that the personalized options, high-quality guides, and unique excursions like the Berber desert camp created such a meaningful experience for you both.
I am especially pleased to hear Mohsen made your journey comfortable and enjoyable—he truly embodies the warmth and hospitality we aim to provide. I would be honored to welcome you back on your next visit, and I will be ready to create even more unforgettable memories for you and your family. Thank you again for choosing us,and I look forward to seeing you soon!
Best,
Majid

Doris was a game changer! Extraordinary.
Vietnam | Oct 14 - Oct 28, 2024

Corie
Corie B.
Israel | Reviewed on Oct 29, 2024
Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on. Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she... Read more

Doris was a game changer for us! We had a limited amount of time and wanted to see several areas in Northern and Central Vietnam. It would have been impossible to plan alone. She planned everything perfectly down to every aspect and all we had to do was enjoy ourselves without any worry for coordinating, booking, searching etc. it was the best trip I’ve been on.

Moreover, she is extremely kind, proactive and giving the best service. We were even hit by a typhoon during the trip and she proactively booked us a new flight to make sure we were out in time. If it hadn’t been for her we would have been stuck for a few days.

I would highly recommend Doris to anyone traveling to this region!!!

Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Oct 29, 2024

Dear Corie,

Thank you so much for your kind words! I’m glad that my planning made your trip enjoyable, worry-free and you had such a great time exploring Northern and Central Vietnam.

It was a pleasure to accompany your family on your trip to our beautiful country. Thank you again for travelling with us. Wishing your family all the best in life, filled with many more wonderful trips ahead.

Vietnam and I will always be here, ready to welcome you back whenever you wish to return!

Warmest regards,
Doris

Olman was an amazing tour guide to us.
Costa Rica | Oct 9 - Oct 15, 2024

Anitha
Anitha M.
Los Angeles, CA | Reviewed on Oct 29, 2024
Olman was so patient and responsive to all my questions. He listened to our requests about a specific type of itinerary and made great suggestions. The activities he suggested were perfect for my 10 year old and myself. The accommodations in both Puerto Viejo and Arenal La Fortuna were just what we wanted! Read more

Olman was so patient and responsive to all my questions. He listened to our requests about a specific type of itinerary and made great suggestions. The activities he suggested were perfect for my 10 year old and myself. The accommodations in both Puerto Viejo and Arenal La Fortuna were just what we wanted!

Hotel Reviews
Namuwoki Lodge
Puerto Viejo

This was a decent accomoodation and the staff were nice

Authenticity & Character
Location
A bit of walking from the beach and restaurants
Staff
Cleanliness & Comfort
Arenal Glamping
La Fortuna, Alajuela Province

We absolutely loved this place! Hot tub was amazing. Hosts and reception staff were so helpful and friendly. The amenities were first class. The view was stunning! They arranged a firepit and gave us marshmellows. We played badminton and slept listening to the rain. The atmosphere in this location was so peaceful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 29, 2024

Hello Anhita,

Thanks for your review.
I am so happy to read you had a great in Costa Rica!

I loved Arenal Glamping too, it is a unique property!

I hope you can visit us once again shortly.

Best,
Olman

Fantastic tour of Andalusia Spain
Spain | Oct 2 - Oct 22, 2024

Donald
Donald G.
Okolona, KY | Reviewed on Oct 29, 2024
We started with a rough itinerary and Marina really helped us fine tune the details. The local guides were fantastic and provided much more context to the sights and areas than we would have gotten just from the guide books. We will definitely rely on kimkim in the future and highly recommend them. Read more

We started with a rough itinerary and Marina really helped us fine tune the details. The local guides were fantastic and provided much more context to the sights and areas than we would have gotten just from the guide books. We will definitely rely on kimkim in the future and highly recommend them.

Hotel Reviews
Hotel Spa Adealba
Mérida
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Meninas
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alcázar
Seville
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel YIT Casa Grande
Jerez de la Frontera
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anahita Boutique Hotel
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Montelirio
Ronda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Viento10
Córdoba
Authenticity & Character
Location
973-384-0265
Staff
Cleanliness & Comfort
Hotel Reina Cristina
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking Excursion in the Andalusia Countryside
Hiking Excursion in the Andalusia Countryside
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Mérida
Privately Guided Visit of Mérida
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Flamenco Experience
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Córdoba
Private Guided Visit of Córdoba
Córdoba
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Málaga
Privately Guided Visit of Málaga
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Oct 31, 2024

Hi Donald, thank for taking the time to write your trip review 🤩It's great to hear you had a wonderful time in Spain! I will pass your words on to our local guides and team who will be so thrilled to hear your feedback! It was a real pleasure working with you and I hope we will be in touch for your future adventure. Thank you for choosing the Espíritu Travel family. All the best, Marina 😊

Ireland: A mixed bag
Ireland | Oct 9 - Oct 20, 2024

Paula
Paula N.
Seattle, WA | Reviewed on Oct 29, 2024
NOTE: Our rating is a 3-1/2 for the KimKim experience and working with Joe. A beautiful island with amazing sights including verdant vistas, rolling gradation of greens, rugged and wild coastline a surprising amount of archeological history. So happy we toured around almost the whole island, starting in Dublin then south to Kilkenny and Kinsale, west to Dingle (our favorite) and up to Galway. Many great experiences including the Ashling Hotel in Dublin (great location, helpful front desk... Read more

NOTE: Our rating is a 3-1/2 for the KimKim experience and working with Joe.

A beautiful island with amazing sights including verdant vistas, rolling gradation of greens, rugged and wild coastline a surprising amount of archeological history. So happy we toured around almost the whole island, starting in Dublin then south to Kilkenny and Kinsale, west to Dingle (our favorite) and up to Galway.

Many great experiences including the Ashling Hotel in Dublin (great location, helpful front desk folks and good breakfast selections), drinking Guinness and Jameson and hearing traditional music, quaint and colorful villages (Kilkenny, Cobh, Kinsale, Ennis, Dingle). Glad we made the stop at the Rock of Cashel, the Jameson Distillery tour in Midleton, the Titanic museum in Cobh and the Cliffs of Moher. Dingle Peninsula is a must-see and thoroughly enjoyed our stay at the Emlagh House with delightful and helpful staff, delicious breakfasts and great location. Doyle's restaurant in Dingle is a MUST.

The most challenging part for us was notably the driving, which can only be described as harrowing and stressful. We did not get much chance to enjoy scenery enroute to the locales as one was driving and one was navigating - very narrow roads, a lot of traffic circles and plenty of traffic. We missed stopping off at many sights just because it was too
tense getting back on the road and pressure to get to the next overnight. Also we were very disappointed outside Dublin that pretty much every pub we went in in Kinsale and Galway were not what we expected in terms of warm welcomes and jovial conversations. In some we were virtually ignored while locals chatted with the bartenders and made merry. We were also disappointed with our hotel in Galway - located on the ocean, which was beautiful, but waaaaaaayyyy out at the end of town with a commercial district that was overrun with casino-type buildings, fast food restaurants and convenience stores.

Hotel Reviews
Ashling Hotel Dublin
Dublin

Great location, great (friendly and helpful) front desk staff, great breakfast selection and wonderfully big, fluffy towels in the bath. There is a huge and beautiful park nearby, a free museum, a light rail that will take you directly to the Temple Bar area.

Authenticity & Character
Location
see above
Staff
Cleanliness & Comfort
Greenmount House Luxury B&B

We did not stay at the Greenmount House - We stayed at the Emlagh House which was five stars all around! Lovely, helpful staff, wonderful breakfasts, cozy accommodations, wonderful location to walk to beach or to town.

Authenticity & Character
Note this rating is for Emlagh House
Location
Note this rating is for Emlagh House
Staff
Note this rating is for Emlagh House
Cleanliness & Comfort
Note this rating is for Emlagh House
Actons Hotel
Cork

Beautiful hotel, spacious and comfy rooms, great location.

Authenticity & Character
Location
Beautiful views, easy walking to all parts of town.
Staff
Ian (front desk manager) When we arrived, after a long day of driving on the LEFT side of the road on narrow streets and much traffic, there was NO parking. The person who greeted us at the hotel basically said "too bad." Ian was extremely helpful and found a way to keep my car safe until a spot opened up, so I could get settled in. If Ian wasn't working at the front desk that day, my rating would've been poor. The person who greeted us didn't even offer to help us find parking.
Cleanliness & Comfort
The Galmont Hotel & Spa
Galway

We did not stay at the Galmont House - we stayed at Salt Hill Hotel. Overall rating - 3 stars

Authenticity & Character
Location
situated in very commercial district, too far from town
Staff
Cleanliness & Comfort
worst bathroom ever
Activity Review
Jameson Distillery and Blarney Castle
Jameson Distillery and Blarney Castle
Cork
Local specialist: Joe Cotter
Joe
Joe Cotter
Local specialist in Tralee Co Kerry Ireland | Replied on Nov 23, 2024

Thank you Paula for your review, it is always helpful when we receive accurate reviews about the various locations that you visited.

Regards
Joe

Our trip to France to celebrate our 10th wedd...
France | Oct 16 - Oct 21, 2024

Megan
Megan S.
Amherst, MA | Reviewed on Oct 29, 2024
Our trip to France to celebrate our 10th wedding anniversary was nothing short of magical. Our expert trip planner, Josée, helped to fill each day with special experiences that created memories we will cherish forever, and we had enough free time to make discoveries and plans of our own. In every step of the planning process, Josée was responsive, resourceful, professional, and unfailingly helpful. We have recommended KimKim, and Josée in particular, to several people already and will... Read more

Our trip to France to celebrate our 10th wedding anniversary was nothing short of magical. Our expert trip planner, Josée, helped to fill each day with special experiences that created memories we will cherish forever, and we had enough free time to make discoveries and plans of our own. In every step of the planning process, Josée was responsive, resourceful, professional, and unfailingly helpful. We have recommended KimKim, and Josée in particular, to several people already and will continue to do so for years to come. We are certain to return to the company ourselves when planning future trips abroad.

Hotel Review
Hôtel A la Villa des Artistes
Paris

Josée secured us accommodations in a boutique hotel where I’d stayed before, Villa des Artistes in the 6th arrondissement. She had offered other, fancier places since this was an anniversary trip, but we opted for this 3-star hotel since we planned to have many outings throughout our stay and wanted to save some money for special dinners and other activities. The hotel was just as I remembered: charming, clean, and comfortable, with a supremely helpful front-desk staff, generous continental breakfast. When we arrived in France, our friendly driver, Michael, met us at the airport and brought us to the hotel, where we were delighted to be able to check in early after our red-eye flight. We immediately went out to eat delicious crêpes at La Crêperie de Josselin on a nearby side street of Rue Montparnasse, which I believe is part of what is known as “Le Petit Bréton” of Paris.

Authenticity & Character
Clean, charming, with artistic touches and a nice outdoor courtyard. While a dresser to store clothes, and robes, a tub, and washcloths in the bathrooms would have been nice, we were not disappointed since we knew this was a 3-star hotel.
Location
An ideal location for accessing public transportation and taking walks to places such as Le Jardin du Luxembourg, with many wonderful restaurants nearby. One night when we had nothing official on our KimKim agenda, I booked dinner reservations ahead of time at La Closerie de Lilas, right up the street from our hotel. Our meal was fabulous, the service outstanding, and the nearly 4-hour, multicourse dinner we enjoyed allowed us to reflect back on our beautiful day in Chartres. Though it’s 3,500+ miles away from our home, we now think of this restaurant as “our place,” on par with the restaurant in our home state where we got engaged.
Staff
So kind and helpful, particularly with arranging cabs for us. The kitchen staff and housekeepers were also very helpful.
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Ticket
Eiffel Tower Summit Ticket
Paris

We took a cab to the meeting site to go to La Tour Eiffel. Our guide met the small group scheduled to visit the tower, and after making our way through two rounds of security checks, we went all the way to the top! The views were spectacular, and the audio guide (while a bit hokey!) helped us orient ourselves to the city. We are grateful that Josée scheduled this as our first formal experience of the trip—it was the perfect start! We decided to walk back to our hotel so that we could explore the city on foot. This was a choice we made several times throughout our stay in Paris, carrying umbrellas with us in case of rain. On this first night, we did get caught in a cloudburst just before reaching our hotel, but we scurried into a lovely restaurant, Le Dôme, where we enjoyed a beautiful seafood platter paired with excellent wine. (As an aside, although the forecast was gloomy for the 6 days we were in France, we felt very lucky that this was the only time we got caught in the rain. Quelle bonne chance!)

Quality of Experience
Guides, Drivers and Staff
Very clear in her instructions and guidance through security.
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

The next morning after a lovely breakfast in the small outside courtyard of the hotel, our guide, Agathe, met us at our hotel to take us by metro for a visit to Sainte Chapelle, La Conciergerie, and the surrounding area. She was warm, knowledgeable, and sensitive, teaching us a great deal about the sites we visited. Sainte Chapelle was breathtakingly beautiful, and we were impressed by the multimedia guides that let us see how Paris (and Île de la Cité, in particular) changed and grew over time. Agathe was careful to point out key features of the architecture, and she sought out more information when we posed questions, seeking specific bible stories in the stained-glass windows. As an aside, Agathe was also able to provide some more recent Parisian history when we encountered police blockades in several areas. She explained that this day of our visit, October 17, was the anniversary of the terrible Paris Massacre of 1961, and she provided context for us, also pointing out street art depicting the late Tunisian-French attorney and feminist heroine Gisèle Halimi, and then connecting her legacy to the bravery of Gisèle Pelicot, the survivor at the heart of the current devastating rape trial. As we walked to La Conciergerie, we stopped to buy cappuccinos at Les Deux Palais, and as we enjoyed them, Agathe oriented us to the sites we’d seen on the video in Sainte Chapelle, pointing out places on the Seine and drawing our attention to various statues. I was very glad we got to go into La Conciergerie, which had been unexpectedly closed the last time I was in Paris. Once again, we were impressed by the multimedia tools at this historic site, which let us see what the interior of the building (including the great hall and the kitchens, in addition to the holding cells) looked like centuries ago. We were also glad to see a beautiful exhibit of artwork from Benin, where we lingered a bit before heading out. Since we’d stayed a bit longer than expected at La Conciergerie, we said goodbye to Agathe and headed out on our own to the marché aux fleurs, where we made a few purchases before going to the viewing stand outside Notre Dame. It’s a shame we couldn’t go inside since construction is still underway, but we decided that’s just another reason to return to Paris again someday! Then, we made our way to Shakespeare & Co., where we happily browsed the shelves, bought a small fraction of the many books we wanted to buy due to luggage space. We walked along the Seine, stopping at a street vendor to buy an antique print, and then had an excellent lunch on the terrace of Les Antiquaires.

Quality of Experience
Guides, Drivers and Staff
Agathe was a gem!
Transport
Agathe showed us the ropes of using the metro, and we ended up using it more on our own later in our trip.
Orsay Museum with audioguide  (tickets only)
Orsay Museum with audioguide (tickets only)
Paris

We walked to Musée d’Orsay. Neither of us had ever been there, and it is now one of our favorite places on Earth! The collection of Impressionist and Post-Impressionist work is just astounding, and the audio guide was user-friendly and very enjoyable. We learned so much about familiar art and were thrilled to discover new artists. We could’ve spent many days there, happily exploring the galleries and marveling at the architecture itself. We will certainly return! And next time we will certainly add Musée de l'Orangerie to our agenda.

Quality of Experience
Nighttime Seine River Cruise with Dining Experience
Nighttime Seine River Cruise with Dining Experience
Paris

We walked to the launching site for our dinner cruise on the Seine. This was a beautiful, romantic night, and the food and wine were delicious. We loved taking in the sites of the city all lit up, and the servers were gracious and eager to make sure we had fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
This was not KimKim's fault, but advice on finding our way back without getting overcharged would be a good idea for future travellers.
Gourmet Food Tour in Central Paris - Les Halles/Montorgueil
Gourmet Food Tour in Central Paris - Les Halles/Montorgueil
Paris

On Saturday we started with a gourmet food tour of Paris. We skipped breakfast and met our guide at the meeting site. Carole was a delight! Passionate about slow food, cooking, and food history, she shared a tremendous amount of knowledge and the many images she had collected on her iPad enhanced the history she shared. She showed us around various kitchenware shops, specialty food stores, and brasseries as we wended our way to Rue de Nil, where she planned to make food purchases. We worked up an appetite and were fairly desperate for coffee, having misunderstood that we would not be eating throughout the tour, but purchasing items to eat all together at lunchtime. About an hour into our tour, Carole did lead us to a good coffee shop where we bought cappuccinos, and we had the best croissants we’d ever had before going to other shops, where she bought a baguette, cheeses, butter, and meats to enjoy as a lunch paired with wine. In retrospect, we wished we’d personally bought fresh fruits, mustards, cornichons/gherkins, and olives to add to the meal, but we weren’t sure if that would have been OK. Also, my husband doesn’t drink alcohol, and his drink options were limited at the restaurant where we had our meal, but these issues were only minor detractions from an otherwise wonderful experience with an expert guide.

Quality of Experience
Guides, Drivers and Staff
Carole was the epitome of Parisian style, grace, and passion for good food. We loved learning from her and just being in her presence.
1 Hour Photo Shoot
1 Hour Photo Shoot
Paris

I wish I could give a whole constellations of stars to this experience, never mind 5. Before our photographer, Sabine, met us at the hotel, we stopped at a florist across the street, Bouquets Montparnasse. The shopkeeper made up a bouquet for me and a boutonniere for my husband on the spot! Then, we got dressed and our driver, Michael, picked us up with Sabine and we went off to Île de la Cité for our photo shoot and picnic. I hardly know how to express my gratitude to Sabine for her beautiful work. She was professional, patient, accommodating, generous, and above all, an artist in all she did for us that afternoon. The nearly 300 photos she took have given us a priceless record of our milestone anniversary, and they will be precious heirlooms for our family. After taking photos on two bridges, and then photographing our vow renewal, including a handfasting ritual, she took care to photograph various special details—the headpiece my late-mother-in-law made that I wore in her honor, our rings, the handfasting cord, etc.—and I think she stayed much longer than she’d planned. She left us to enjoy our picnic and then returned to bring us to our driver and to pick up the picnic items for the company that set up the meal. We are so very, very appreciative of her time and talents and hope you will convey our thanks to her. She truly went above and beyond, and we could not be happier with the photographs. And, I must also say that the picnic was a delight! In some ways it was an encore of the meal we had with Carole, but it also included a beautiful bouquet, fresh fruit, a lovely Normandy cider for my husband, and tasty desserts. As we enjoyed our meal and reflected on the vows we’d shared, we took time to call our family, and the entire experience left us feeling profoundly happy and grateful. Additional: After our driver brought us back to our hotel, we packed everything so that we would be ready to leave Paris the next day, and then we decided to take the advice of a cab driver we’d met earlier in the week and make our way to the Latin Quarter for some jazz music. I’d mentioned to him that I wanted to find a jazz club for our last night in Paris, and he immediately recommended Le Caveau de la Huchette. So, we walked there from our hotel, stood in a line that wrapped round the corner to enter, and ended up having one of the most fun nights out of our lives! The music was amazing, the energy of the crowd joyful and exuberant, and we even managed to score some seats in the packed room. We wished we could’ve stayed longer until the place shut down at 2 a.m., but we decided to head back to our hotel at midnight since we had to be up and ready to leave for the airport the next morning. Day 6 As it turned out, we had one more delight in store. We got up early enough to take our coffee and breakfast from the hotel to go, and we walked to Le Jardin du Luxembourg for a sunrise breakfast just as the park opened at 8 a.m.. We pretty much had the place to ourselves. I’d been sad at the prospect of throwing away the flowers from our vow renewal, and then I was inspired to bring them to our little breakfast picnic. As we left the park, we passed by a statue of George Sand, and we decided to leave toss the bouquets at the base, recalling her famous words, “Il n’y a qu’un bonheur dans la vie, c’est d’aimer et d’être aimé,” (“There is only one happiness in this life, to love and be loved.”)

Quality of Experience
Guides, Drivers and Staff
Sabine! She is amazing. Full stop.
Transport
We were so grateful that our driver made this beautiful day so easy for us.
Montmartre & Sacré-Coeur Walking Tour
Montmartre & Sacré-Coeur Walking Tour
Paris

On our last full day in Paris, we went to Montmartre, a part of the city we’d never visited. (We ended up regretting taking a cab since several Seine River crossings were closed due to a road race, but we made it just in time after a half-hour drive that should’ve taken much less time.) We are so grateful that Josée scheduled this for our final morning—the juxtaposition of this part of the city with the other areas we’d been in was just incredible. Our tour guide, Florencia, was a last-minute substitute since the person who was supposed to be our guide had to cancel due to a family emergency. Florencia was nervous since this was the first-ever tour she’d led independently, but she did a wonderful job! She was knowledgeable, passionate about history, and very warm and friendly. We had just rewatched the film Amelie on the big screen a month or so ago in our hometown, so it was a special treat to see sites from that movie, and we were delighted to be introduced to the singer Dalida and her story—we’ve been listening to her music ever since! We made all sorts of connections between the art we’d seen at Musée d’Orsay and the sites we saw in Monmartre, and it was quite special to walk up to Sacré Cœur and take in the view of the city from the hill. After climbing down the long steps from Sacré Cœur, Florencia led us to a metro stop, and we went back to our hotel to get ready for our vow renewal/photo shoot, the raison d’être of our anniversary trip.

Quality of Experience
Guides, Drivers and Staff
Skip the line visit of the Louvre with audioguide (tickets only)
Skip the line visit of the Louvre with audioguide (tickets only)
Paris

After our tour, we went window shopping at the Palais Royale before making our way to the Louvre. We asked security where to go with our “skip the line” passes and were unfortunately told that there is no such thing as “skip the line,” and that this is a marketing label with no practical impact. So, we waited in line for nearly an hour including security checks, and then found our way to the audio-guide pickup site. Unlike the audio-guide devices at Musee d’Orsay, we found the ones at the Louvre to be very difficult to use, and we ended up returning them early and just fending for ourselves. This was a fine choice! Everywhere we looked there was something wonderful to see, and we devised a thematic approach to our wanderings, deciding to look for depictions of Mary Magdalene throughout the museum since we had plans to visit La Madeleine that evening. We stayed until the museum closed, and then went back to our hotel to quickly dress up for our nighttime plans. (As an aside, we had no KimKim items on our agenda for that evening, so I had looked for events ahead of time and bought tickets to a classical music concert at La Madeleine. We took a cab to the venue, where we were astounded by the beauty of the church and excited to see more artwork, not to mention relics, of Mary Magdalene. The concert was wonderful! Les Violons de France played Vivaldi’s The Four Seasons, Pachelbel’s Canon in D Major, and Schubert’s Ave Maria, accompanied by a soprano. The combination of the gorgeous music and the exquisite setting made for a night we will never forget. We walked back to our hotel even though it was a bit chilly and drizzly, stopping for a warming meal of boeuf bourguignon at a small bistro to end a long, jam-packed, beautiful day.)

Quality of Experience
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Replied on Nov 09, 2024
Bonjour Megan! I really appreciate you sending such a detailed review. Your kind words and positive feedback are really appreciated! All your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Also, a big thank you for sending your pictures! You two looked amazing and I am so happy I was able to bring some joy to your milestone anniversary <3 It was a delight for me to organize your itinerary and...
Read more

Bonjour Megan!

I really appreciate you sending such a detailed review. Your kind words and positive feedback are really appreciated! All your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Also, a big thank you for sending your pictures! You two looked amazing and I am so happy I was able to bring some joy to your milestone anniversary <3 It was a delight for me to organize your itinerary and I hope you will come back to see us again. You still have the Beaujolais region to see :-)

Thank you again for your trust in our team!
Take care of yourselves,
Josée

Beautiful Italy!
Italy | Sep 26 - Oct 9, 2024

L
Laurayne B.
Los Angeles, CA | Reviewed on Oct 28, 2024
My sister and I had a wonderful trip to Italy! Every arrival/departure was met on time and with very attentive drivers, the cars were all beautiful and clean, and we were also treated to bottles of water and even candies with each trip.
The trains ran beautifully - on time every time!
All of our guides were knowledgeable and very professional. They were well versed in the locations and engaging in their presentations, providing much historical information and details that we would...
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My sister and I had a wonderful trip to Italy! Every arrival/departure was met on time and with very attentive drivers, the cars were all beautiful and clean, and we were also treated to bottles of water and even candies with each trip.
The trains ran beautifully - on time every time!
All of our guides were knowledgeable and very professional. They were well versed in the locations and engaging in their presentations, providing much historical information and details that we would otherwise have missed. They clearly demonstrated a love of their work and their country.
All of the accommodations were lovely and the staffs were very friendly and helpful. My only suggestion would be for the Venice location - we were on the ground floor and although we were quite comfortable, there was a musty odor due to the proximity to water levels. In the future, I would request an upper floor room, even if there is a higher room rate. Venice was beautiful and we also visited Murano & Burano. Lots of walking and LOTS of steps! What a workout :)
Bologna was definitely the highlight for food! Best lasagna in the world! It was nice to be in a city that didn't feel so crowded. We even got to see the President of Italy who visited and gave a talk the day we were there.
Florence was the jewel city that I'd heard so much about - it certainly did not disappoint! So much to see and experience in such a short time! The silk factory tour was fascinating and our guide was great! We enjoyed our visit to the vineyard/farm but it would have been better had we been able to arrive earlier in the day so that we could really appreciate it. We arrived after dark so there was no opportunity to see the actual vineyards. Perhaps taking into account the season with earlier sunset times would help. I'm happy to say that the wine I ordered from them arrived yesterday, YUM!!
Milan was also a fascinating city. We attended the opera and La Scala was very beautiful. We wished that our seats had either been on the main floor or in the front row of our box. We didn't have chairs, but rather stools, and it was difficult to view the stage.
We fell in love with Stresa! The hotel and staff were wonderful! The town was everything we had hoped for in our visit to Italy. The driving experience was
Overall, our trip was wonderful and I thank Eirini for all of the planning and arrangements. She was wonderful to work with! I have already recommended kimkim to several friends and those who have asked how we were able to arrange such a great experience. I will certainly use your company for future travels. Thank you so much!!

Hotel Reviews
Ca' San Giorgio
Venice

The stay at Ca' San Giorgio in Venice was charming overall. Our room was on a lower floor, and it had a musty smell due to its proximity to the water, which was understandable given Venice's nature. Had we known, we would have requested a higher floor. Other than that, the room itself was great.

Art Hotel Commercianti
Bologna

Our stay at Art Hotel Commercianti in Bologna was delightful. The room was beautiful, and the staff were very friendly. Bologna offered some of the best food I've ever had. Despite being a city, it felt less crowded than others, which made the stay more enjoyable.

Activity Reviews
Visit a Silk Factory in Florence
Visit a Silk Factory in Florence
Florence

Visiting a silk factory in Florence was an incredibly fascinating and unique experience. It felt off the beaten path, and with just my sister and I, it provided us a personal and memorable tour.

Best of Milan City Tour with Last Supper Tour & Duomo
Best of Milan City Tour with Last Supper Tour & Duomo
Milan

Seeing the Last Supper in Milan was simply breathtaking. It was one of the highlights of the trip, an unforgettable experience.

Half day tour: Isola Bella and Fishermen's Island with a tour guide
Half day tour: Isola Bella and Fishermen's Island with a tour guide
Italy

The half-day tour of Isola Bella and Fishermen's Island was lovely. The guide we had made the experience rich with history and personal interaction, making it stand out as a memorable part of the trip.

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Oct 29, 2024
Deat Laurayne,
Thank you so much for your kind words! I’m thrilled to hear that we were able to create a smooth and memorable experience for you in Italy. We take great care in selecting our collaborators, and it truly means a lot to know that our drivers, guides, and hotel staff made a positive impression with their kindness and passion. We’re proud of our team, and I’ll be sure to pass along your message to them.
It was a pleasure planning this trip with you, and I look forward to... Read more

Deat Laurayne,
Thank you so much for your kind words! I’m thrilled to hear that we were able to create a smooth and memorable experience for you in Italy. We take great care in selecting our collaborators, and it truly means a lot to know that our drivers, guides, and hotel staff made a positive impression with their kindness and passion. We’re proud of our team, and I’ll be sure to pass along your message to them.

It was a pleasure planning this trip with you, and I look forward to welcoming you back to Italy in the future—whenever you’re ready to discover more!

Arrivederci, on behalf of the whole Storywalking team!

Great vacation and Marina did a great job pla...
Portugal | Oct 16 - Oct 27, 2024

Laura
Laura R.
Seattle, WA | Reviewed on Oct 28, 2024

Great vacation and Marina did a great job planning it for us. She was very receptive to requested changes and was always available to answer any questions I had. Our tour covered Lisbon, Evora, Coimbra & Porto. She gave us ideas of things to see, places to eat and general information of each city. Loved it all.

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 04, 2024

Hi Laura, thank you for submitting your feedback! It was a pleasure to help you plan a trip to Portugal. I am happy to hear you enjoyed your trip and I hope you created life-long memories 🤗 Hope to hear from you soon for another adventure! Best, Marina

We had several stand out guides and experiences!
Mexico | Oct 7 - Oct 27, 2024

S
Sara P.
Windsor, CA | Reviewed on Oct 28, 2024
We had several stand out guides and experiences.
San Miguel de Allende
. Alberto in San Miguel de Allende made us feel very welcome and gave us a great overview of the town.
. Tour with Aldo and driver Raul of Guanajuato was also excellent.
as you know Hotel Petra has seen better days and was not comfortable. We cannot recommend it. We stayed a bit above town at Casa de Liza. It is delightful and the restaurant below has a good breakfast.
Bus was really comfortable getting us to...
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We had several stand out guides and experiences.
San Miguel de Allende
. Alberto in San Miguel de Allende made us feel very welcome and gave us a great overview of the town.
. Tour with Aldo and driver Raul of Guanajuato was also excellent.
as you know Hotel Petra has seen better days and was not comfortable. We cannot recommend it. We stayed a bit above town at Casa de Liza. It is delightful and the restaurant below has a good breakfast.
Bus was really comfortable getting us to MXC.
Mexico City
. Dani was a good start for exploring the centro.
. the bike and explore Techtihuacan tour was just ok. Felt like the guide was disinterested and the lunch spot was very touristic.
. Emiliano was a terrific guide on the mural tour.
the AU bus was pretty basic We would have preferred the upgraded version in the same company which has a bathroom for the 2 1/2 hour ride..
Puebla
. we loved Puebla and thank Rene for including it in our itinerary... super clean and pleasant city all around.
. Aleyn was a great guide in Chalupa where we learned about all things corn and tried to make tortillas from scratch. Would like to have added a visit to the archeology site at the base of the buried pyramid.
. Guadalupe took us back into the country of Atlizto where flowers abound and started out search for all the Catrinas. So fun! The town is charming and full of history and pretty zocalo.
Oaxaca
. the long drive was broken up with a trip to the onyx factory (not much happening), the gorgeous cactus forest reserve in Tehuacan, and an interesting stop at the salt ponds. Our driver Ernesto was charming and super patient and our guide Alex was very kind.
. The stop at the tule tree was worthwhile and Alex our guide and driver is very knowledgeable. The ride to Hierve el Agua was long and we wish we had know to bring swimsuits. Stopping at the traditional mescal distillery on the roadside was a great addition.
We decided to forgo any more tours on the road and had a blast wandering in Oaxaca for our last two days.

Hotel Reviews
Hotel Boutique Parador San Miguel
Oaxaca

the nicest place we stayed. very pretty hotel with an interior courtyard. We would stay here again.

Authenticity & Character
really pretty courtyard and the room had Oaxacan character
Location
close to the action adn on a busy street, but once inside the rooms are quiet.
Staff
super nice and helpful. they went out of their way.
Cleanliness & Comfort
comfortable bed, clean room and nicely sized shower.
Hotel Petra
San Miguel de Allende

lumpy beds and pillows. The place is rundown adn must have been charming at one time.

Authenticity & Character
Location
there are better places close to downtown.
Staff
Cleanliness & Comfort
Casa Rosa Gran Hotel Boutique
Puebla

We enjoyed the location and rooftop restaurant. Our room had an amazing view of the cathedral and while there was a lot of street music outside, the room was quiet. The room was clean although a bit small for two people with luggage for a three week trip, but it is workable.

Authenticity & Character
the rooftop restaurant is great - has a lovely view. the room has a window that opens up to the street below. so you can see the action.
Location
right on the Cathedral Square and catty corner to the Zocalo
Staff
staff was nice, but not friendly. Our needs were met when we mentioned the smell of sewer gas in the sink.
Cleanliness & Comfort
the bed was comfortable , but the room is small and bathroom is small and there is a smell of sewer gas if the sink stopper is left open.
Activity Reviews
Monte Albán and the alebrijes workshop: an unforgettable experience
Monte Albán and the alebrijes workshop: an unforgettable experience
Oaxaca

we did not take this tour and we were tired of driving and wanted more time in Oaxaca.

Shared biking experience through Teotihuacan "The City of the Gods"
Shared biking experience through Teotihuacan "The City of the Gods"
Mexico City

so so. guide seemed to be "dialing it in", although the city of the Gods is awesome. Glad we saw it.

A Walk among Murals: Exploring the History and Legacy of Mexican Muralists
A Walk among Murals: Exploring the History and Legacy of Mexican Muralists
Mexico City

excellent guide...

Between markets and corn in the magical town of Cholula
Between markets and corn in the magical town of Cholula
Mexico

really fun tour, great time making tortillas. Would add a visit to the archeology center at teh base of the pyramid next time.

Exploring Atlixco: Puebla's Garden
Exploring Atlixco: Puebla's Garden
Puebla

Great guide through the backroad gardens and farms and looking for Catrinas all over the town. the guide was from a traditional village and had lots to share about traditions

Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Walk in a Cactus Forest: Tehuacán-Cuicuitlan Biosphere Reserve
Mexico

we are landscape architects so seeing this place like none other was fabulous.

Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Visit Mitla, the Tule Tree, a Mezcal Distillery & Teotitlán del Valle
Oaxaca

the tule tree, distillery were highlights. The drive to the boiling waters was long and we did not bring swimsuits - please remind anyone that takes this tour. We opted out of the weaving and Mitla visit due to time constraints.

City Tour of the historical center of Guanajuato
City Tour of the historical center of Guanajuato
Mexico

we really enjoyed this tour and going to off the beaten track sights. Our guide even added a trip up teh funicular which was not planned. we had a really great lunch where he suggested adn great coffee to start,

Local specialist: Rene Rodarte

We had an incredible 3 days tour with “Hassan...
Morocco | Oct 23 - Oct 25, 2024

Karen
Karen M.
Canada | Reviewed on Oct 28, 2024

We had an incredible 3 days tour with “Hassan Amraoui” to the beautiful Sahara Desert, Hassan was very accommodating to everyone in our group..We highly recommend Hassan for your next tour to the sahara

Local specialist: Megan Lower
Megan
Megan Lower
Local specialist in Massachusetts | Replied on Nov 02, 2024

Hi Karen,
Glad to hear you had a great tour with Hassan! We always love sharing reviews with our drivers and tour guides; we'll be sure that Hassan hears you had a good time!

Cheers!

I have nothing but FANTSTIC things to say abo...
Chile | Aug 12 - Sep 9, 2024

Susan
Susan M.
Seattle, WA | Reviewed on Oct 28, 2024
I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert... Read more

I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert resource and friend. Angel was incredibly welcoming, knowledgable, flexible and creative in his approach to sharing his country and culture with us. He was very responsive to our needs, and totally game for unusual requests (like a mid-winter swim in the ocean!). We had four weeks of travel in Chile, and things went very, very smoothly; KimKim dealt with all the bookings (lodging, transport, tours), and Angel and the KimKim team were always there for us to answer questions or provide us with additional information. Santiago was the base out of which we traveled, so we were able to connect with Angel throughout our time in Chile. Angel is, quite simply, a fantastic guide, and he’s now a good friend. We look forward to returning to Chile and reconnecting with him!

Many thanks to the KimKim team for all their help in making our Chile adventure so epic!

Hotel Reviews
Hotel Diego de Velazquez
Santiago

Super friendly and helpful staff. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ultramar
Valparaíso

wonderfully welcoming place, quiet location.

Hotel Gomero
Hanga Roa

Beautiful place, run by two wonderful sisters. Lush landscapes, large and comfortable room. Super helpful folks.

Hotel Lady Florence Dixie
Puerto Natales

great location, basic comfortable room, a bit noisy

Hotel La Casa de Don Tomás
San Pedro de Atacama

So beautiful, an oasis in San Pedro de Atacama. The grounds are peaceful, especially loved the platform beneath the trees, for lounging / meditating.

Activity Reviews
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Fantastic! Touring the markets with Angel was the perfect introduction to Chile. Gastronomic bliss! Really really enjoyed the beautiful sunset picnic above the city. Hospitality from the heart!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valparaiso and Viña del Mar- Shared Tour
Valparaiso and Viña del Mar- Shared Tour
Chile

Large bus group tour to Valparaiso was good. Street art was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Communication breakdown led to us not being informed about tour cancellation because of sky cover. Tour went the following day. Beautiful time in the desert, moon was bright so star-gazing was just OK.

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 29, 2024

Dear Susan,
We are really glad that you made us part of your adventure to Chile, and that you enjoyed such a memorable and great experience in this beautiful country. Your words mean the world to us and are the best reminder of why we love creating unique experiences for our beloved travelers.
We will be waiting for you with open arms to see you again in Chile and South America.
Best regards,
Tamer

Mixed
Portugal | Sep 22 - Oct 5, 2024

L
Lois F.
San Jose, CA | Reviewed on Oct 28, 2024

Helpful service. Personally I found it a bit frustrating, though, as preferences on rooms and payment terms were not set clearly upfront.

Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on Nov 25, 2024

Hi Lois,

Thank you for your feedback! We are glad to hear you found our service helpful, though we are sorry to learn about the frustrations you experienced. Your comments regarding room preferences and payment terms are invaluable, and we will use them to improve the clarity of our process upfront.

All the best,

Tiernan
E&W

Our trip was everything we hoped it would be!..
Italy | Oct 16 - Oct 25, 2024

Kelly
Kelly O.
Atlanta, GA | Reviewed on Oct 28, 2024
Our trip was everything we hoped it would be! The logistics were perfectly coordinated, train times, drivers, etc.. it was a lot of moving around but you made it as easy as possible. Every tour guide was amazing, so attentive and friendly. We especially loved the olive oil tasting and the cooking class. Both far exceeded our expectations. The optional stops while driving were also super helpful, we loved Alberobello!
The Masseria Santo Scalone was by far our favorite hotel and all of the...
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Our trip was everything we hoped it would be! The logistics were perfectly coordinated, train times, drivers, etc.. it was a lot of moving around but you made it as easy as possible. Every tour guide was amazing, so attentive and friendly. We especially loved the olive oil tasting and the cooking class. Both far exceeded our expectations. The optional stops while driving were also super helpful, we loved Alberobello!
The Masseria Santo Scalone was by far our favorite hotel and all of the staff at every location was helpful.
The only hotel that we didn't love was the Palazzo Calo in Bari.

Thank you so much for all of the patience and help planning!

Activity Reviews
Olive Oil Tasting in a Local Masseria
Olive Oil Tasting in a Local Masseria
Italy
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Florence
Local Market Visit & Private Cooking Class in Lecce
Local Market Visit & Private Cooking Class in Lecce
Italy
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Italy
Local specialist: Giorgia Torre

Spain was magical thanks to Helena
Spain | Oct 6 - Oct 20, 2023

Nicholas
Nicholas B.
Noblesville, IN | Reviewed on Oct 28, 2024

We took a 2 week south Spain trip with Helena. It was an absolute perfect experience. She had wonderful ideas. She planned all travel. There was basically no problems. It was so nice to enjoy our time there without stressing about logistics. She made herself available for questions. She was very patient with us and took our requests into consideration. We would work with Helena again in a heartbeat!

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on Oct 31, 2024

Hi Nick,

Thank you so much for your kind words!
I’m thrilled to hear that you enjoyed a stress-free and memorable trip through southern Spain.
It was a pleasure planning this journey with you and tailoring everything to your needs.

I would love to help with your next adventure anytime—just say the word!

Warmest regards,
Helena

So much less stress than planning the trip ourselves.
Italy | Oct 16 - Oct 25, 2024

Pam
Pam L.
Atlanta, GA | Reviewed on Oct 28, 2024
Giorgia set up an amazing trip for my daughter and me. We flew into Rome and immediately headed to Florence. It was a long travel day but everything was timed well. Our hotel in Florence was centrally located so we had access to all shopping and museums nearby. Our tour guide Amelia was truly impressive. Very knowledgeable and personable. I only wish we had made plans to see the beautiful wine country there in Tuscany. After Florence we went to southern Italy… Bari, Otranto, Ostuni,... Read more

Giorgia set up an amazing trip for my daughter and me. We flew into Rome and immediately headed to Florence. It was a long travel day but everything was timed well. Our hotel in Florence was centrally located so we had access to all shopping and museums nearby. Our tour guide Amelia was truly impressive. Very knowledgeable and personable. I only wish we had made plans to see the beautiful wine country there in Tuscany. After Florence we went to southern Italy… Bari, Otranto, Ostuni, Monopoli and Lecce! It was quite a trip! All the tour guides were amazing and knowledgeable. Maurizio took us for a trek along the coast of Sorento. He was a wealth of knowledge and information. Some of the hotels were hard to find and we reached out to Giorgia a few times for numerous questions. She always replied expediently. Thank you Giorgia for planning an amazing trip.

Hotel Reviews
Masseria Santo Scalone
Ostuni

Our room was beautiful and the view off the balcony was amazing! Nice pool area and grounds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo de Noha
Lecce

The room kind of felt like a basement. It did have a window and a very nice bathroom. Very modern but figuring out how the light switches worked was puzzling. Tried to charge my phone while at breakfast but the electricity turned off when we left the room. Room was very clean but really didn’t like the smell of the sheets. Location was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dimora San Giuseppe
Otranto

Cute hotel with a lovely staff. Nice location, even though the car parking was a bit far. Breakfast was fresh and breakfast patio was a nice area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Caló
Bari

Small room with stairs up to a loft where the bed was. Clean room and nice enough staff.

Authenticity & Character
Location
Walkable to so many places.
Staff
Cleanliness & Comfort
Hilton Rome Airport Hotel
Fiumicino

Clean room and comfy bed. Nothing fancy but a large breakfast spread.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Benci
Florence

Very small room with small shower but located central to all interests. The room and hotel were very clean and desk reception friendly.

Authenticity & Character
There was a well in the floor covered with plexiglass so you could see it. It went down so far you couldn’t see the bottom. The hotel clerk said it was used by the Benci family many centuries ago when that space was a palace occupied by the Benci family.
Location
Central location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Florence Including David and Duomo
Guided Visit of Florence Including David and Duomo
Florence

The tour was wonderful, even though it was raining. Amelia was knowledgeable and fun.

Quality of Experience
A wealth of info and fun people in our group
Guides, Drivers and Staff
Transport
Local Market Visit & Private Cooking Class in Lecce
Local Market Visit & Private Cooking Class in Lecce
Italy

Livio and Guillia brought us to the market to pick up the ingredients for our seafood dish. During the cooking class, Livio explained everything so we could understand the importance of just the smallest detail when cooking. Very informative! They were fun to be with and we felt like family sitting around the table together to enjoy our creation.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Private Walking Experience in Otranto & Trekking at the Bauxite Caves
Italy

Maurizio was so full of knowledge about the area. Our walk on the coast of Otranto was spectacular. He was so nice and happy to answer all our questions.

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Olive Oil Tasting in a Local Masseria
Olive Oil Tasting in a Local Masseria
Italy

We learned a lot of things about olive oil and olives that we never knew. The property was breathtaking and Filipino was very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

A fantastic trip
Japan | Oct 16 - Oct 27, 2024

L
Larry E.
Nicetown-Tioga, PA | Reviewed on Oct 28, 2024
Overall, the trip was fantastic. The itinerary worked verywell for us, and the guidance was almost always right on the mark. We had two small quibbles:
1. While the hotels were great, the location of the Kimpton Shinjuku in Tokyo was less than optimal from our perspective, primarily because it was not that close to a train/subway stop. And it was hard to figure out to walk to get to and from the hotel to the Shinjuku Station, which is one of those huge, sprawling stations with several...
Read more

Overall, the trip was fantastic. The itinerary worked verywell for us, and the guidance was almost always right on the mark. We had two small quibbles:
1. While the hotels were great, the location of the Kimpton Shinjuku in Tokyo was less than optimal from our perspective, primarily because it was not that close to a train/subway stop. And it was hard to figure out to walk to get to and from the hotel to the Shinjuku Station, which is one of those huge, sprawling stations with several different entrances and exits. The hotel also bungled our luggage transfer, although they were very apologetic about it and did refund the fee.
2. The guides we had, while very nice and very helpful, were not the greatest. Their English was limited, and they often tell us much that we couldn't have figured out for ourselves. We did want to single out one guide, Alex, who took us our food tour in Tokyo. He was exceptional in every way.

Hotel Reviews
The Tokyo Station Hotel
Tokyo

What a gem

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kimpton Shinjuku Tokyo, an IHG Hotel

The Kimpton Shinjuku Tokyo Hotel was nice in itself, but its location posed some challenges. It wasn't really close to any major attractions or convenient train stations. The hotel itself was great, just the location left something to be desired.

Activity Review
Private Evening Food Tour in Tokyo
Private Evening Food Tour in Tokyo
Tokyo

The Private Evening Food Tour in Tokyo with Alex was fantastic. He was very conversational and took us to amazing places with great food that we wouldn't have found on our own. His guidance throughout the tour was top-notch, and he even helped us get a taxi at the end. The timing of the tour was perfect for visiting various spots easily. Overall, it was an excellent experience.

Local specialist: Adeline Kuroki

Wonderfully Planned and Executed Central Europe Trip
Italy | Oct 13 - Oct 27, 2024

Jeremy
Jeremy P.
Canada | Reviewed on Oct 28, 2024
I would highly recommend KimKim for planning any sort of vacation where you want a more 'local' experience! From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience. She helped tailor it to myself and what I wanted to see and do and within the budget I had allocated. Not only that, she had great suggestions for excursions and touring central... Read more

I would highly recommend KimKim for planning any sort of vacation where you want a more 'local' experience!

From the beginning stages of planning my trip and explaining to Marianna what I wanted to do and see, I was impressed with the level of care and attention she gave to helping create the greatest experience. She helped tailor it to myself and what I wanted to see and do and within the budget I had allocated. Not only that, she had great suggestions for excursions and touring central Europe and Italy like a local - suggestions I would have never found and made my experience so much more rich and robust then simply staying on the tourist track.

I was very impressed with my itinerary, the quality and location of the hotels of which I stayed, and the range of excursions and items that were planned for me on this trip - it was a lot! The service from Marianna and the KimKim team before my trip was excellent and they were available and outstanding for a couple minor items that came up during the trip as well.

They were courteous, professional and did everything to help make this dream trip outstanding and exceptional. I will definitely be using them again for my next travel adventure. Thank you!!

Hotel Reviews
Al Manthia Hotel
Rome

Great location for being close to all the action in Rome. Walk-able and easy to find. Clean, quiet and friendly hotel staff and a great breakfast made this an ideal location for a trip into Rome. Restaurants and cafes close by. Would definitely stay here again.

Authenticity & Character
Location
Centrally located and close to all of the main attractions in Rome.
Staff
Cleanliness & Comfort
Davanzati Hotel Florence
Florence

Amazing location for being close to all the action in Florence. Located right by the main Piazza and market so all of the main attractions are minutes away. Hotel staff was exceptional - friendly, hospitable and made for such an enjoyable stay. Walk-able and easy to find. Clean, quiet and friendly hotel staff and a great breakfast made this an ideal location for a trip into Florence. Breakfast was also exceptional with lots of good options and phenomenal service.

Authenticity & Character
Location
Staff
Staff were all amazing!
Cleanliness & Comfort
Hotel Gran Duca Di York Milan
Milan

Fantastic location for being close to all the action in Milan. Located close to the main Square for shopping and of course the impressive Duomo! The Hotel staff were exceptional - friendly, attentive and the room was beautiful, spacious and clean. Walk-able and easy to find. Ideally located and close to many of the main attractions and had a great breakfast selection and impeccable service.

Authenticity & Character
Location
Staff
Staff were so friendly and great to deal with.
Cleanliness & Comfort
Clean, spacious and comfortable bed. Bathroom was spacious as well.
Le Phénix Hôtel
Lyon

Fantastic location in the old city in Lyon. Hotel is quiet, clean and charming and the hotel staff were exceptional! The room was spacious and clean and easy to find. Breakfast was also very good with a good variety while also staying very French, including a variety of delicious pastries and bread. Staff were excellent on check-in and check-out.

Authenticity & Character
Very charming and unique.
Location
Staff
Cleanliness & Comfort
The Resident Kensington
London

Service here was excellent! From check-in to check-out the staff were attentive, knowledgeable and went above and beyond to serve including providing a snack and coffee while waiting to check-in. Room was charming, clean and very quiet. Halloween decorations were also a nice touch! Hotel is very close to the metro line making going to and from the hotel very easy. Plenty of great pubs and coffee shops in the area and a few blocks from the hotel as well. Would definitely recommend and will definitely stay here again.

Authenticity & Character
Location
Staff
Outstanding - professional and courteous
Cleanliness & Comfort
Hotel Jeanne D'Arc Le Marais
Paris

Loved this hotel - the location was great and very close to the metro. Plenty of shops, fine dining and cafes in the area close to the hotel. The staff were excellent, friendly and more than willing to help offer suggestions for food choices in the area. The room was clean, quiet and easy to find. Was very charming.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome: Catacombs and Capuchin Crypt Guided Tour with Transfer
Rome: Catacombs and Capuchin Crypt Guided Tour with Transfer
Rome

Was a very interesting tour and certainly not something on the normal tourist track. Had some beautiful paintings and an excellent overview of the Capuchin Monks and why they created the crypts. Very informative and a good start to seeing the city of Rome.

Quality of Experience
Guides, Drivers and Staff
Staff were knowledgeable and provided additional insight to the location and history.
Transport
Colosseum Underground Tour with Arena, Palatine Hill & Roman Forum
Colosseum Underground Tour with Arena, Palatine Hill & Roman Forum
Rome

What an experience and the guide was incredible. Was a nice small group (5 person) tour that gave us plenty of time in the Colosseum; plenty of history and understanding of what it was, what it wasn't and lots of interesting information along the way. The Forum was incredible as well and again, lots of great historic information one might not get if not using a guide. This was a definite highlight of Rome and it is a busy site with lots of people taking it in, but totally worth it to have a guided tour with a knowledgeable guide. Gives a very authentic and informative experience.

Quality of Experience
Quality of tour and the information - ease of access as well.
Guides, Drivers and Staff
Guide was excellent - so good.
Transport
TOUR OF ESOTERIC ROME
TOUR OF ESOTERIC ROME
Rome

This was a one-on-one tour of Rome for 3 hours and it was fantastic. Marco was incredibly knowledgeable of the area (having grown up in Rome) and took me to places I never knew existed and provided a great history experience. This tour provided new insights and history of Rome that I was not aware of in addition to showcasing other gems of Rome that most tourists might miss. Another great thing about this tour was having someone local who also knew of the best place for pizza, the best place for espresso and of course, a hidden away bakery well away from the tourist areas - all of which were a nice added bonus as we walked the city and covered off Esoteric Rome. Very interesting and would highly recommend.

Quality of Experience
Guides, Drivers and Staff
From Rome: Full-Day Pompeii and its Ruins
From Rome: Full-Day Pompeii and its Ruins
Rome

Pompeii was excellent. A bit of a long day as it is quite a ways from Rome but so worth it. It was a much bigger area than I had anticipated and could have easily spent an extra day there exploring the ruins and how vast they really are. Local guide was very knowledgeable and provided a lot of color and historical depth on the tour. We did move fairly quickly through the some of the areas but we had ample free time at the end to explore further. An afternoon is not nearly enough but an incredible place nonetheless. Tour through Naples was also very nice and had some stops along the way for photos and enjoying a bit of Naples.

Quality of Experience
Food
Food was authentic and was delicious with great service.
Guides, Drivers and Staff
Air conditioned bus and it was needed as it was quite warm in that area.
Transport
Welcome to Rome
Welcome to Rome
Rome

This activity turned out to be a simple transfer from the airport directly to the hotel. Driver drove but did not say much and there wasn't really any sort of introductory tour or welcome to Rome.

Quality of Experience
Driver could have talked a bit and explained about the city but it was simply a transfer.
Guides, Drivers and Staff
Driver not talkative or all that friendly actually.
Transport
Quality of transport good, clean, quick and air conditioned.
Private Renaissance Walking Tour of Florence
Private Renaissance Walking Tour of Florence
Florence

Such an informative tour! Having a private walking tour around a city like Florence gives so much history, backstory, tales and stories that one likely won't get just walking around on their own. I learned stories about some of the artwork, the sculptors and the painters one would not receive just walking into a church to view the art and sculptures. It was a great way to get familiar with the city and the main sites and to learn about lesser known ones. My guide, Janella was informative, very knowledgeable and she provided me a lot of information about the works in the Academia and of course, the David, which was as phenomenal and breath-taking as she said it would be. Was a very good tour and an excellent way to explore the city and of course with a local who knows the ins and outs and some great places to eat like a true Florentine.

Quality of Experience
Guides, Drivers and Staff
Tuscany Day Trip: Siena, San Gimignano, Monteriggioni, & Chianti
Tuscany Day Trip: Siena, San Gimignano, Monteriggioni, & Chianti
Florence

Going to these 3 places has been a dream of mine for years so to see them all in one day was absolutely incredible. And to end it off with a wine tour was perfect. The drive was beautiful and scenic on an air conditioned tour bus. We first stopped in Monteriggioni and it was magnificent to explore the town as it only takes 20 minutes as it is quite small and lovely. Walking along the wall was a definite highlight and I'd recommend that. Siena was a gem and absolutely stunning. A beautiful and walk-able city with plenty to see and do and quite an amazing step back in time. Easily could spend a whole day there as it is quite large and there are some great places to eat, drink coffee and of course find gelato. Worth taking time to walk and find yourself in some interesting places like the Porta Romana, which was fascinating and equally beautiful. San Gimignano was also incredible and I enjoyed the time we had there to walk the streets and check out the stunning views of Tuscany from the many, many vantage points that over look the area. Feels magical and historic but also quaint and quite a friendly city. The winery was also amazing and had some of the best wine I have had as well as really good Balsamic Vinegar they make as well. It was a wonderful way to cap off the day and was a definite highlight of the day.

Quality of Experience
Guides, Drivers and Staff
Staff and driver were excellent and plenty of time given at each stop along the way.
Transport
Tuscany Day Trip to Lucca and Pisa
Tuscany Day Trip to Lucca and Pisa
Florence

This was an incredible day as I had a private car take me to Pisa and then onto Lucca and the day was perfect. Was a lovely beautiful drive and my driver was incredibly knowledgeable as she was local to Florence. She gave me some suggestions for walking Lucca; like an amazing local place to eat and provided me with some additional information on Pisa that was very helpful. Was a great solo day out and allowed me to venture out at my own pace and was very impressed with both cities and the overall tour.

Quality of Experience
Guides, Drivers and Staff
Friendly and hotel pick up and drop off service. Was excellent and very knowledgeable.
Transport
Private car - nice way to travel.
DOME - GUIDED TOUR
DOME - GUIDED TOUR
Florence

This was a highlight of the trip as it has been something I have always wanted to do and it did not disappoint. They were right on time with letting us in and up and away we went. View was incredibly worth it - the top of the dome looking at the city and the inside of the dome on the way up as you stop to look at the massive paintings within the dome - incredible works of art and architecture. I personally did not find the climb hard but there were certainly some in my group who struggled through it as there are quite a few steps and some steep sections. Not for those who are claustrophobic for sure. Was a great way to see the city and you get about 15 minutes up there to take in the views and your photos - which is a healthy amount of time considering all the people at the top.

Quality of Experience
Evening Wine Tasting and Dinner
Evening Wine Tasting and Dinner
Florence

This was a fantastic evening! The food was delicious and really showcased Tuscan cuisine. The winery (Diadema) was lovely as well, including all of the staff we encountered. The event was a small group event and we were first given a tasting of their wine and locally produced olive oil. We're also fortunate enough to watch the olive oil press process as they had recently harvested and were making a fresh batch and that was a fun process to watch and enjoy the wonderful smell and sights of that. At one point we went into our own little part of the cellar to do a bit of a blind tasting and were given a complimentary bottle of wine to commemorate the evening. It was a mix we each got to create, so that was a really nice takeaway from the winery. Would highly recommend this tour as it was small and intimate and our local guide was really great. Loved this small wine tour.

Quality of Experience
Food
Food was outstanding as was the service.
Guides, Drivers and Staff
Transport
Evening Aperitivo Street Food Tour
Evening Aperitivo Street Food Tour
Milan

This was another great local experience as I had one-on-one time with my two guides - Franceso and Alessandro as we walked the streets of Milan and ate some delicious food. They had arranged some great places to eat and drink to showcase the local cuisine in Milan. They also provided a lot of history about local food culture and how Milan differs from the other food culture of Italy and it was really informative. We stopped at some great little places along the way and it was fun enjoying the local history tour, additional aspects about Milan and Italian culture in general. Milan is a very walk-able city and again, walking around with locals and hearing some stories while stopping to eat some great food is such an enjoyable way to see the city more like a local. Would highly recommend this!

Quality of Experience
Guides, Drivers and Staff
The guys were amazing and great guides!
Transport
Moulin Rouge - Big Night Out - Tickets only
Moulin Rouge - Big Night Out - Tickets only
Paris

This was a great event and a lot of fun. The show itself was very well done and the champagne was a nice touch as well. Was a great evening and I chose to walk from my hotel to the Moulin Rouge (took about 45 minutes) so I could experience more of Paris and see what a typical Thursday evening looks like in that area. This was a classy act and a great way to experience some authentic cabaret culture in Paris. Would recommend this as an activity if you are visiting Paris!

Quality of Experience
Lake Como Day Trip to Como, Bellagio & Varenna
Lake Como Day Trip to Como, Bellagio & Varenna
Milan

Lake Como is stunning and did not disappoint. Our guide was amazing from start to finish and we had such beautiful weather. The area is breathtaking and taking the ferry up the lake allows for so many stunning photos and is a great way to see a large portion of the lake. Bellagio was a lovely town, but Varenna was definitely a highlight. It has a lot of beautiful flowers and fun walkways and stairs to explore and some great places to eat. Neither of these places felt 'touristy' or as busy as other major cities. Train on the way back was a great way to end the day and relax as well.

Quality of Experience
Guides, Drivers and Staff
Guide was fantastic. Very informative especially on the ferry. Great food recommendations as well.
Transport
Private transfer in town
Private transfer in town
Italy

This was a great adventure. I did not realize that I would have a private car take me to Pisa and then Lucca so it was a wonderful way to see some of the country well also visit with my lovely driver and learn more about the culture and people in Florence and the Tuscan region. She dropped me very close to the tower of Pisa and I had ample time to explore that area, climb the tower and even get a bit of local food from a street vendor. Then off to Lucca, which was a very under-rated and beautiful city. I loved it there. She also provided me with a few places to see while roaming Lucca and made an excellent restaurant recommendation, which I took her up on and it did not disappoint. This was a great excursion and I loved the one-to-one aspect of having a private car and driver who were friendly and knowledgeable about the area. This was one of my favorite events.

Quality of Experience
Guides, Drivers and Staff
Driver was excellent. Friendly, attentive, knowledgeable and her English was very good!
Transport
Private car - clean, quiet and a great way to see more of the country side with no stress of driving myself.
Timed tickets to Le Louvre
Timed tickets to Le Louvre
Paris

Let me say this - a few hours is not enough time to fully explore everything this museum has to offer. I was very happy to have a ticket for the opening time as it allowed me to get in right away and beat the crowd to see the Mona Lisa. There were maybe 20 people in total there when it first opened and by the time I left, the line to see it was very large. Aside from that there is the Crown Jewels, many paintings, statues and other wonderful works to see - could easily spend a day or two there because there is so much to see. Navigation of the museum is easy and I would highly recommend adding the audio tour to your musuem tour as it does help navigate and provides a nice way to walk through and see everything. Also was impressive to see what the Royal Palace looked like and it is impressive for sure!.

Quality of Experience
Small group discovery of the Catacombs
Small group discovery of the Catacombs
Paris

This was simply the highlight of Paris for me. Seeing the catacombs, understanding why they were built is a very humbling experience and very spiritual. You are looking and walking among the dead - bones of real people and even though it is an attraction, the tour is carried out with dignity and respect for those whose bones lay there. It is an incredible place full of mystery and wonder and our guide was really great. He was knowledgeable and was very passionate about the history. I learned things I didn't know about Paris, the cemeteries and the catacombs. Would definitely recommend doing this especially in a tour group as we got access to 'Group' only areas that normal single tickets don't. Worth it!

Quality of Experience
Guides, Drivers and Staff
Historical Pub Walking Tour of London
Historical Pub Walking Tour of London
London

This was a great way to finish off my full itinerary by walking through the streets of London with Adam, our guide, and getting some fun stories and then having a pint in each of the places we visited. It was a fun tour, light hearted but full of interesting facts and history and some embellished stories along the way. The pubs were very English and obviously have been there quite a while and was also fun to mingle with the locals in those pubs. Guide was great, fun, funny and had some great recommendations for choice of beverage at each place we stopped.

Quality of Experience
Guides, Drivers and Staff
Adam was a great guide and clearly loves what he does.
Local specialist: Marianna Leccese
Marianna
Marianna Leccese
Local specialist in Nice | Replied on Oct 28, 2024

Ciao Jeremy!

Grazie mille for your detailed feedback! I’m thrilled that you enjoyed your journey and returned home with unforgettable memories from three incredible countries. It was such a pleasure to introduce you to my home country, and the countries I've lived in! Thank you for your feedback, it heps us to always improve! I hope you tasted all the amazing food we have to offer I look forward to working with you again on more adventures!

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