Kimkim Trip Reviews

4.8
Based on 17,428 ratings
Read 17,428 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

October Iceland Adventure
Iceland | Sep 27 - Oct 7, 2024

Erica
Erica H.
Denver, CO | Reviewed on Oct 20, 2024
Our trip to Iceland was absolutely amazing, thanks to Adam and the KimKim team, who helped us plan the adventure of a lifetime. We embarked on a clockwise tour around Iceland, beginning with a few nights in Reykjavík. We enjoyed a fantastic food tour and a relaxing visit to the Sky Lagoon before setting off on our journey. As we traveled north, we were in awe of Iceland's stunning landscapes—it's truly beyond words. One of the highlights was our Siberian Husky cart ride in Lake Mývatn with... Read more

Our trip to Iceland was absolutely amazing, thanks to Adam and the KimKim team, who helped us plan the adventure of a lifetime. We embarked on a clockwise tour around Iceland, beginning with a few nights in Reykjavík. We enjoyed a fantastic food tour and a relaxing visit to the Sky Lagoon before setting off on our journey.

As we traveled north, we were in awe of Iceland's stunning landscapes—it's truly beyond words. One of the highlights was our Siberian Husky cart ride in Lake Mývatn with SnowDogs. Learning about the history of the area and the loving care given to these beautiful dogs was an incredible experience.

Continuing north, we loved our time at the Vök Baths and our stay at Hotel 1001 Nótt, which would be an ideal spot for viewing the Northern Lights—unfortunately, it was too overcast during our visit. Black Diamond Beach was an absolute must-see. Adam's recommendation to explore both the beach and the bay was invaluable, and seeing the icebergs on the shore was an unforgettable sight.

Hotel Vík was perfectly located and offered excellent amenities. Our final two excursions were incredible. The Katla Ice Cave Tour with our guide, Frederico, was fantastic—his knowledge of the ice caves, Iceland's history, and glaciers made us feel very comfortable and informed. The final highlight was snorkeling at Silfra. Wow—what a once-in-a-lifetime experience! It took a moment to adjust to the dry suits, but it was worth it.

We also spent a night at the Golden Circle Domes. While we expected a glamping experience, we forgot to inquire about heating and ran out of firewood in the middle of the night. Fortunately, the down comforters provided kept us warm, but if you stay there, be sure to grab extra firewood on your way.

Overall, this trip was a dream come true, and we highly recommend it!

Hotel Reviews
Golden Circle Domes
Authenticity & Character
Location
No signage to get to the domes. Very hard to find.
Staff
Only interaction was by text when we were lost.
Cleanliness & Comfort
More firewood.
Hotel 1001 Nott
Egilsstadir

Amazing gem of a hotel off the beaten path. One of the best hotels during our travel and the food was off the charts!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kvosin Downtown Hotel
Reykjavik
Authenticity & Character
Location
Perfect spot to explore Reykjavík
Staff
Cleanliness & Comfort
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Oct 21, 2024

Thank you for the positive review, Erica! I’m very happy to hear that you had a great trip and that you enjoyed the tours and activities selected for you! I hope you'll remember your Icelandic experience for many years!

Outstanding Arctic Aurora Adventure
Finland | Sep 18 - Sep 26, 2024

Ishita
Ishita B.
Singapore | Reviewed on Oct 20, 2024

We recently took a tour with Emerson and had an exceptional experience! The itinerary was thoughtfully planned, allowing us to explore both popular sights and hidden gems.

The accommodations were comfortable and well-located, making our stay enjoyable. I also appreciated the seamless transportation arrangements, which made getting around stress-free.

I highly recommend Emerson to anyone looking for a memorable travel experience!

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Oct 21, 2024

Thank you so much for your kind review! I’m really happy to hear you enjoyed the trip and the places we visited. It’s great to know the accommodations and transportation worked well for you too. I always try to make things easy and fun for my travelers. I hope to plan another adventure with you someday!

Lovely trip
Italy | Oct 3 - Oct 12, 2024

Melissa
Melissa U.
Denver, CO | Reviewed on Oct 20, 2024
Everything was well planned and seamlessly easy. We came across many people who were lost and couldn’t find their tour groups, but Irene’s detailed instructions got us where we needed to be on time. The hotels, drivers, tours, and tour guides were all phenomenal. The only misinformation we received was regarding the Florence highlights tour, where we saw the Duomo and the Galleria dell’Accademia. We were told we’d end the tour in the gallery and be able to spend additional time there after... Read more

Everything was well planned and seamlessly easy. We came across many people who were lost and couldn’t find their tour groups, but Irene’s detailed instructions got us where we needed to be on time. The hotels, drivers, tours, and tour guides were all phenomenal. The only misinformation we received was regarding the Florence highlights tour, where we saw the Duomo and the Galleria dell’Accademia. We were told we’d end the tour in the gallery and be able to spend additional time there after the tour, but we actually toured the gallery first, then the duomo, and ended by the Vecchio bridge. However, we had more than enough time in the gallery. We would definitely book with Irene and KimKim again.

Hotel Reviews
Hotel Abruzzi
Rome

Pantheon view was amazing! Shower was sizable and lovely.

Authenticity & Character
Location
Lived being right next to the pantheon
Staff
Happy to help get bags up and down stairs, direct to requested locations using maps or gps, happy to take us to the cafe serving breakfast, happy to help game plan and address scheduling concerns. We needed breakfast before the cafe opened one morning and they arranged to get us bagged breakfasts the night before.
Cleanliness & Comfort
Hotel della Signoria
Florence

Very centrally located and very helpful staff. Beautiful panoramic view at breakfast.

Authenticity & Character
Location
5 minute walk from most attractions
Staff
Always greeted us with a smile when coming and going
Cleanliness & Comfort
Very clean and organized
La Fenice et des Artistes
Venice

Very helpful staff and lovely rooms. We did run into a hot water issue when trying to shower in the morning, but overall a fantastic experience.

Authenticity & Character
Adorable rooms really make you feel like you’re in Italy
Location
Very centrally located and fun the hear opera music nearby
Staff
Helpful in every capacity. Helped us game plan finding a pharmacy on a Sunday, helpful coordinating with the water taxi picking us up for the train. Quick to give additional blankets.
Cleanliness & Comfort
Very clean and organized
Activity Reviews
Vatican Guided Tour
Vatican Guided Tour
Rome

Very thorough and informative

Quality of Experience
Guides, Drivers and Staff
Fresh Pasta Making & Tiramisu Cooking Class
Fresh Pasta Making & Tiramisu Cooking Class
Rome

The chef was so personable and helpful and fun

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

So much fun to be some of the first people in the colosseum for the day. Beautiful to be there around sunrise.

Quality of Experience
Guides, Drivers and Staff
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

Beautiful and informative. It would have been nice to have fewer people. We had a group of about 10 and then 4 more were added because they messed up with their meeting place/time and missed their originally scheduled tour.

Quality of Experience
Guides, Drivers and Staff
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

Well organized and highly informative. Good balance of walking and riding in a car.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Market & Cicchetti Food Tour
Market & Cicchetti Food Tour
Venice

Lots of yummy food and fun to see more of the city. Very helpful and personable guide. My mom was knocked into and dropped her gelato, and Carlotta went back and got her more. It would have been nice to have time to purchase food from the outdoor markets.

Quality of Experience
Food
They offered alcohol free options and tried to accommodate food sensitivities
Guides, Drivers and Staff
My mom was knocked into and dropped her gelato, and Carlotta went back and got her more.
Doge's Palace & St. Mark's Basilica Tour
Doge's Palace & St. Mark's Basilica Tour
Venice

Lovely personable guide. Entertaining and great information.

Quality of Experience
Guides, Drivers and Staff
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Lovely guide and personalized tour. Very helpful and happy to answer any questions and customize tour.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Irene Lappa

Perfect trip in every way
Italy | Oct 6 - Oct 19, 2024

Dana
Dana W.
Los Angeles, CA | Reviewed on Oct 20, 2024
I expect something to go wrong on any overseas trip; it seems impossible that with so much ground to cover that something would fall through or go sideways. Amazingly, nothing went wrong on this trip. Every detail was covered and Irene answered every possible question before it came up. We met every driver at the exact time they were scheduled to be there and every guide was excellent. The only thing we would have changed is having a driver meet us in Florence and drive us to the hotel, since... Read more

I expect something to go wrong on any overseas trip; it seems impossible that with so much ground to cover that something would fall through or go sideways. Amazingly, nothing went wrong on this trip. Every detail was covered and Irene answered every possible question before it came up. We met every driver at the exact time they were scheduled to be there and every guide was excellent. The only thing we would have changed is having a driver meet us in Florence and drive us to the hotel, since the hotel was literally across the street from the station. It would have been easier to walk to the hotel; there was no need for a driver. We loved the itinerary in every city. Our cooking class in Florence was one of the highlights of our trip. The instructor provided excellent directions and advice on how to make and cook the dishes and she was quite funny as well, which added to the fun. The sights, smells, and tastes of each destination made for an unforgettable experience. I would recommend kimkim to anyone--especially our planner, Irene. Thank you!!!

Hotel Reviews
Tritone Best Western Hotel Mestre
Mestre

This was the largest hotel we stayed in while we were in Italy, and it is lovely. The rooms are comfortable, and there is a little more room to move around than in some other hotels. The train station is across the street, making it very convenient to travel to Venice. As with our other hotels, the breakfast buffet was remarkable--many delicious options to get the day started.

Hotel Palazzo Vecchio
Firenze

This hotel is directly across from the train station, which is nice. However, it was quite dark and cramped, and the shower had barely any water or water pressure, so it was not our favorite hotel by any means. One of the lights in the room was out, and it took over a day to get it replaced, so the room was even darker than normal. The breakfast buffet, however, was delicious.

Hotel Modigliani
Roma

This hotel is quiet, centrally located, and comfortable. The rooms are small but adequate, and the breakfast buffet had a lot of variety and many delicious options.

Oasi Boutique Hotel Cinque Terre by Best Western
Levanto

This is a quirky, fun, and very comfortable hotel in Levanto. They provide a whole panoply of extras that add to the appeal: a delicious and unique breakfast bar, an assortment of bikes to borrow for free, Netflix (in case of a rainy evening that you want to spend in rather than going out), a few jars of cookies available at any time, a piano and guitar in the reception area for anyone to play, and very friendly and helpful staff. A great place to hang out!

Authenticity & Character
Lovely, comfortable rooms with balconies.
Location
Quiet neighborhood
Staff
Helpful and friendly
Cleanliness & Comfort
Activity Reviews
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

One of the best tours we took! The tourists hung out at the Duomo, which was spectacular, but our guide took us to the less-crowded, but historically significant places in Florence, including smaller churches, streets full of the most fashionable brands, and palaces that were not full of tourists.

Early Morning Vatican Tour
Early Morning Vatican Tour
Rome

As with our other tours, we had a fabulous guide to the Vatican. It was stunning to see the many treasures that the Vatican museums hold--statues, paintings, and of course, the majesty of the Sistine Chapel. Given the massive collection of masterpieces that the Vatican Museums hold, it would take months to fully explore the galleries, so we only saw a tiny fraction. The only downside was that there was no place to rest after hours on our feet, and the huge numbers of other tourists sharing the experience with us. Our guide, Alex, explained everything beautifully and was a great photographer to boot--offering to take our picture with impressive backgrounds around every corner. St Peter's Basilica is enormous, vast, immense--it's hard to process how big the space is; the piazza outside the cathedral is also gigantic. What an amazing place!

Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

As with any of the large tourist attractions in Italy, the guide is the key to full enjoyment. All of our guides were exceptional, and Matteo was no different. He was knowledgeable, friendly, and obviously knew all the ins and outs of the Colosseum, Palatine Hill, and the Roman Forum. Rome is a large, modern city, so it's a bit shocking to have the Colosseum and other Roman ruins pop up in the middle of all the accoutrements of modern life. The ruins are very crowded, so we had to adjust our expectations a bit, but although we were shoulder to shoulder with several thousand other tourists, it was fascinating to learn the history of ancient Rome.

Pasta and Gelato Making Class in Florence
Pasta and Gelato Making Class in Florence
Florence

Super fun! Our instructor was excellent! We got to eat the food we made, and it was one of the best meals we had during out whole trip.

Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

Venice is an incredible place, but if you stick to St Mark's square, you have no idea of what Venice is all about. We had a guide who was from Venice and knew her way around the tiny streets and quiet piazzas, as well as informing us about the history of Venice and how it came to be built (on a swamp!) and what is happening now with the city and its inhabitants. The real Venice is outside of the heavily-trafficked tourist areas, and it is beautiful and quiet and utterly amazing.

Private Pompeii Tour & Mount Vesuvius visit with light lunch
Private Pompeii Tour & Mount Vesuvius visit with light lunch
Pompeii

Mount Vesuvius provides some incredible views of Napoli and the surrounding countryside. Pompeii is much bigger than I could imagine and our guide was so knowledgable about the history of the place and people who once inhabited the city. It's a stunning site that should not be missed, but the one thing that made it such a fantastic adventure was our guide. He added so much value to our experience.

Quality of Experience
Guides, Drivers and Staff
We had a private guide that was an expert in the history of the people who had lived in Pompeii, and he really made it all some to life for us.
Local transfer in Amalfi Coast
Italy

The Amalfi Coast, due to its popularity, is now bumper to bumper traffic, so the best way (in my opinion) to see it is on foot, hiking the Path of the Gods. It is utterly gorgeous scenery the whole way, and the trip is accompanied musically by grazing brown goats adorned with bells that echo throughout the mountains. The path is not difficult, although it is often rocky and alternates from climbing to descents the whole way. At the end, there are somewhere between 1500 to 1700 steps to get down to the road that leads to the incredible town of Positano. Once you get to Positano, the climbing is not done--you have to go down to get to the beach, and up to get anywhere else. I'm convinced that anyone who lives in Positano has remarkable glutes and quads.

Local specialist: Irene Lappa

Kimkim planned the perfect trip for us based...
Norway | Sep 30 - Oct 16, 2024

J
Judy S.
North Atlanta, GA | Reviewed on Oct 20, 2024

Kimkim planned the perfect trip for us based on our interests. All of the excursions and guides were excellent and informative. Accommodations were close to everywhere we needed to be. We would definitely recommend using this company

Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Aug 05, 2025

Hi Judy,
Thank you for taking the time to write a review, it is much appriciated :)
I am very happy to read that you had a great experience with using KimKim and your time in Norway.
Thank you for traveling with us!
All the best, Christina

Amazing Family Patagonia Trip
Patagonia | Oct 5 - Oct 12, 2024

Kara
Kara R.
Los Angeles, CA | Reviewed on Oct 20, 2024
Erin was so great to work with in planning. She listened to our requests and made recommendations and adjustments/tweaks along the way. We had an unfortunate snag with one booking a few days before it was scheduled and Erin took care of the last minute change to ensure we could still see penguins in Ushuaia. Cami was an amazing guide on our private tour of Torres del Paine, which was easily our favorite part of our trip! Read more

Erin was so great to work with in planning. She listened to our requests and made recommendations and adjustments/tweaks along the way. We had an unfortunate snag with one booking a few days before it was scheduled and Erin took care of the last minute change to ensure we could still see penguins in Ushuaia. Cami was an amazing guide on our private tour of Torres del Paine, which was easily our favorite part of our trip!

Activity Reviews
Trip Briefing at Dittmar Adventures
Trip Briefing at Dittmar Adventures
Puerto Natales

We didn't have any specific questions, so having someone walk through the itinerary we were already provided and had read through was not the best use of time.

Visit the Penguin Colony on Martillo Island by Catamaran
Visit the Penguin Colony on Martillo Island by Catamaran
Ushuaia

Seeing the sea lions, elephant seal, and penguins was truly an experience!

Quality of Experience
Transport
Visit the Fishing Village of Puerto Almanza
Visit the Fishing Village of Puerto Almanza
Ushuaia

Our original itinerary had this included with a trip to the boat trip to the penguins, so this wasn't what we originally planned for (so please take my review with a grain of salt). Our guide was knowledgable and shared a lot of info, but we had two other individuals with us, cramped into a car, so the drive was uncomfortable. We would have enjoyed this more as a private tour where we were on our own timeline and had more space in the car. It also didn't help that this was after a full 12 hour day the day before (again due to an unexpected, last minute change). The hike to and from the waterfall was only about 30 minutes total, so not as much hiking as we were expecting. The food was delicious, but due to it being an Argentine holiday, we had to wait almost an hour to be seated, which extended the day longer than planned.

Quality of Experience
Food
Delicious!
Guides, Drivers and Staff
Uri was super knowledgeable and share lot of info with us throughout the trip.
Transport
Cramped. Having three adults sit three-across on leather seats meant we were sliding or trying not to slide into strangers for the 3+ hours in the car.
Perito Moreno Boat & Walking Tour
Perito Moreno Boat & Walking Tour
El Calafate

On the boat tour, we got super close to the glacier, which was a very cool experience. The walking tour was on our own, which we liked.

Torres del Paine Full Day Private Tour
Torres del Paine Full Day Private Tour
Chile

This was our favorite activity on the trip! The private tour is now the way we will book on future trips. Cami was an AMAZING guide, shared tons of information throughout the day, and was great with the kids. We did two longer hikes that ended with beautiful/picturesque views. In hindsight, I wish we stayed longer (more days) in Torres del Paine.

Quality of Experience
Food
We enjoyed the box lunch.
Guides, Drivers and Staff
Cami was the best guide!
Transport
Clean and spacious
Train at the End of the World (premium class)
Train at the End of the World (premium class)
Ushuaia

While the premium class was definitely a treat yourself experience, I'm so glad we did it. We ended up having entire car to ourselves and the time of our train was noon, so having lunch on the train was perfect after a morning in the national park. We also learned a lot during the ride using the provided earphones.

Quality of Experience
Food
Delicous dishes for the adults and kid-friendly dishes (pizza) for the kids.
Guides, Drivers and Staff
Transport
Horseback Riding at Laguna Sofia
Horseback Riding at Laguna Sofia
Puerto Natales

Estancia Laguna Sofia was absolutely stunning and being able to view the laguna and beautiful ranch from horseback was truly an experience the family will never forget. The staff was great with the kids and tailored to our riding levels (none to very little).

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Excursion in Tierra del Fuego National Park
Half Day Excursion in Tierra del Fuego National Park
Ushuaia

We learned a lot from our tour guide, Lucas; however, we were expecting to do more hiking and this was more of a guided tour. We did hike for maybe 30 minutes to a lookout, but the rest was being driven from location to location for pictures. It was a packed 18 person van and we were the last pick-up, so my husband didn't have a seat with a window and missed most of the scenery while were were in the van.

Quality of Experience
Just not what we were expecting, since we were expecting more hiking
Guides, Drivers and Staff
Transport
It was a packed 18 person van and we were the last pick-up, so my husband didn't have a seat with a window and missed most of the scenery while were were in the van.
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales & Pucon, Chile | Replied on Oct 23, 2024
Kara - planning with you was equally a pleasure! It makes me so happy that you enjoyed the private tour of Torres del Paine with Cami, she's a wonderful guide and it makes me so proud that our small operation was the one that provided the best experience for you all. The rest of your feedback is so helpful, particularly about the tours in Ushuaia. While some of those changes were unexpected (we appreciated your ability to roll with it!), others we can improve how we present to future... Read more

Kara - planning with you was equally a pleasure!

It makes me so happy that you enjoyed the private tour of Torres del Paine with Cami, she's a wonderful guide and it makes me so proud that our small operation was the one that provided the best experience for you all.

The rest of your feedback is so helpful, particularly about the tours in Ushuaia. While some of those changes were unexpected (we appreciated your ability to roll with it!), others we can improve how we present to future travelers, and make sure to provide options for private tours where it would make the experience better.

THANK YOU KARA - wishing you and your family the very best.

Great choices, perfect communication
Tanzania | Oct 15 - Oct 19, 2024

T
Theofanis O.
Greece | Reviewed on Oct 20, 2024
Everything went according to schedule. Communication was excellent and all arrangements were according to our expectations. Great selection of accommodation choices and the best guide to drive us to the national parks and explain everything about Tanzanian wildlife. Read more

Everything went according to schedule. Communication was excellent and all arrangements were according to our expectations. Great selection of accommodation choices and the best guide to drive us to the national parks and explain everything about Tanzanian wildlife.

Hotel Review
Arusha Planet Lodge
Arusha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Serengeti National Park Game Drives
Serengeti National Park Game Drives
Serengeti National Park
Serengeti National Park
Serengeti National Park
Serengeti National Park
 Ngorongoro Conservancy & Crater Tour
Ngorongoro Conservancy & Crater Tour
Ngorongoro
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Nicholas Mwangi
Nicholas
Nicholas Mwangi
Local specialist in Nairobi | Replied on Oct 20, 2024

Many thanks Theofanis for your review.
We enjoyed hosting you for an amazing safari trip to Tanzania.
Hope to work with you again in near future.

Kimkim did a great job of finding us rooms th...
Italy | Oct 3 - Oct 13, 2024

Lynn
Lynn R.
San Diego, CA | Reviewed on Oct 20, 2024

Kimkim did a great job of finding us rooms that were very centrally located for walking and getting to the places we wanted to go to. All of the guides were exceptional. The pick ups were always on time and easy to locate. Maria hooked us up with Storywalking in Sicily and they did a great job and were very responsive This was my second trip using Kimkim and I have referred many people to them and plan on using their services again in the future.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 21, 2024

Ciao Lynn,
Thank you for your wonderful feedback! We're thrilled that me and my Storywalking ream helped make your trip so memorable :)
It's great to hear the centrally located accommodations and guides met your expectations, and that everything went smoothly.
We look forward to helping with your future adventures!

Best,
Maria Grazia & Storywalking Team

We had a fantastic time. The choices made by ...
Italy | Oct 7 - Oct 19, 2024

T
Toby F.
Ashburn, VA | Reviewed on Oct 20, 2024
We had a fantastic time. The choices made by Irene our agent were well matched to what we wanted. The tours were also excellent. The transfers were on time and friendly. We were very very pleased. Traveling by train was fine though one was cancelled last minute while the last one was quite late getting in. Nonetheless it was a good way to get to a lot of locations. I would say if I had to be critical that 1) City tours in both Rome and Sorrento would have given us a "grand view" we... Read more

We had a fantastic time. The choices made by Irene our agent were well matched to what we wanted. The tours were also excellent. The transfers were on time and friendly. We were very very pleased. Traveling by train was fine though one was cancelled last minute while the last one was quite late getting in. Nonetheless it was a good way to get to a lot of locations. I would say if I had to be critical that 1) City tours in both Rome and Sorrento would have given us a "grand view" we would have appreciated to have then struck off to the areas we liked the most. However, I know time was short. 2) The hotel in Venice while clean and comfortable, was overlooking the bus depot which was a bit of a buzz kill. 3) Because both trains were later heading to Rome and Venice, we had more free time in the previous cities which we thoroughly enjoyed. Felt like a bonus. The crowds were the worst part of this trip ( yes I know.. we added 2 more tourists to the mix ) and had I known it was going to be that crowded, I might have opted to move this trip to a later time, i.e., early Nov or late Nov. weather permitting.

Hotel Reviews
Hotel Olimpia
Venice

Our hotel room had the view of the bus depot so it was a little less charming than otherwise had expected. Room was very clean and staff was friendly. Breakfast was not great compared to the other 3 hotels and it was very crowded always. It was a 27 minute walk to the main square which was a bit long after an entire day of walking. We had gone back and forth on where to stay in Venice. Staying on the Grand Canal would have been too expensive I believe?

Authenticity & Character
The room was nicely decorated and looked very Venetian.
Location
A bit far from the main square and our room overlooked the bus depot.
Staff
They were friendly just busy a lot.
Cleanliness & Comfort
The room was very clean and neat.
Hotel della Signoria
Florence

Loved the chic and boutiquey feel of this hotel. It was super clean and very convenient for walking the city. The breakfast was great and staff were all friendly. The elevator was not always convenient to use (often busy) but we didn't mind walking the stairs.

Authenticity & Character
character was boutiquey, authentic to area. probably not so much. We didn't mind for all the other amenities.
Location
Perfectly located.
Staff
all good
Cleanliness & Comfort
Very clean and room was comfortable albeit small.
Hotel Le Clarisse al Pantheon
Rome

Very very clean. Room was strange in that it was L shaped and the a/c was in the furthest location from the bedroom so it took a long time to cool down. It was clean, however, and the staff were all friendly and helpful. Breakfast was good, too. Location was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A/C unit far from bed area so took a long time to cool off room.
Palazzo Guardati Hotel Sorrento
Sorrento

The room was clean and comfortable. The breakfast was good. The desk staff was business only, not particularly friendly. The location was great!

Authenticity & Character
Location
Able to walk everywhere easily.
Staff
Friendlier and more engaging with guests.
Cleanliness & Comfort
Activity Reviews
Venice Highlights Walking Tour
Venice Highlights Walking Tour
Venice

We had a wonderful guide. There was only ONE other couple of this tour ( possibly due to weather ) which made it more personal.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Prosecco Wine Tour from Venice
Private Prosecco Wine Tour from Venice
Venice

LOVED LOVED our guide Sebastian. He was fabulous and even took us on the less traveled path to our locations where the scenery and the lack of crowds was greatly appreciated. The wineries were wonderful too.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Florence Highlights Walking Tour
Morning Florence Highlights Walking Tour
Florence

The guide was wonderful. We were only 2 couples which was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

This tour was also excellent. Our guide was fabulous and the areas she took us to were well worth it. Sienna was a disappointment as I had been there 26 years ago.. no real crowds then.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This tour was excellent. We had a fabulous guide and the locations she took us to were fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Again huge crowds at this time of year but our guide helped steer us away from them. He was excellent.

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Rome
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Our guide was great. The crowds were horrific though.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

This was cancelled so we had a private driver. It was expensive but excellent.

Quality of Experience
Guides, Drivers and Staff
Our driver was excellent.
Transport
Local specialist: Irene Lappa

Mariliza planned the perfect trip for us and ...
Greece | Oct 11 - Oct 19, 2024

Erica
Erica S.
Newark, NJ | Reviewed on Oct 20, 2024
Mariliza planned the perfect trip for us and made the entire process (from planning to arrival through departure) absolutely seamless! We had the same drivers helping us with pickup/drop off and it was so nice to not think at all about calling taxis or Ubers. Each of the tours felt like ones we would have chosen ourselves but without having to do all the research to make sure they were well reviewed and up to our standards. We had a great balance of guided tours/learning about local culture... Read more

Mariliza planned the perfect trip for us and made the entire process (from planning to arrival through departure) absolutely seamless! We had the same drivers helping us with pickup/drop off and it was so nice to not think at all about calling taxis or Ubers. Each of the tours felt like ones we would have chosen ourselves but without having to do all the research to make sure they were well reviewed and up to our standards. We had a great balance of guided tours/learning about local culture and relaxation/free time. During the trip Mariliza was so helpful with adjusting times if we wanted to leave a little earlier or later for activities. This was our first time leaving our trip planning up to a travel agent and we would absolutely do it again. We had a great trip - thank you so much!

Hotel Reviews
Cove Paros
Paros
Authenticity & Character
Location
Very walkable to Naoussa
Staff
Cleanliness & Comfort
Athens Capital Center Hotel-MGallery Collection
Athens

This hotel is great value, 5 star service and amenities but much lower nightly rate than some other nearby hotels

Authenticity & Character
Tasteful decor and clean, very modern
Location
Walkable to everything, awesome rooftop
Staff
Cleanliness & Comfort
Activity Reviews
Paros Highlights Tour
Paros Highlights Tour
Paros

We didnt know this was the same tour/agency as our Antiparos/boat tours but were so pleased to learn it was the same driver and tour guide! Nicole and Athanassios were great company, very knowledgeable, provided bottles of water, and because we were the only ones on the tour, took a stop to find some fun snacks and dropped us off at their recommendation for lunch, rather than returning to our hotel!

Quality of Experience
Guides, Drivers and Staff
Transport
Antiparos & boat tour around coast line of Despotiko
Antiparos & boat tour around coast line of Despotiko
Paros

This was such a great tour - our guide, Nicole, was so knowledgeable and it was great to have the driver so we could see so much more of the island in a short time

Quality of Experience
Guides, Drivers and Staff
Transport
It was so easy being able to just stay in the van while on the ferry!!
Local specialist: Mariliza Chatzelli
Mariliza
Mariliza Chatzelli
Local specialist in Athens | Replied on Oct 21, 2024

Thank you, Erica!
It was such a pleasure working with you and designing your trip to Greece!
I hope I will welcome you again to our wonderful country!
Until then...take care!
Best regards Mariliza/AFEA TEAM

Our tour guides were wonderful! All were prof...
Galapagos Islands | Oct 4 - Oct 13, 2024

Marianna
Marianna M.
Dallas, TX | Reviewed on Oct 20, 2024
Our tour guides were wonderful! All were professional, knowledgeable, and very informative. We all learned so much about the islands and the creatures that inhabitate them.
It was truly a fabulous trip for my dear friend's birthday!
Read more

Our tour guides were wonderful! All were professional, knowledgeable, and very informative. We all learned so much about the islands and the creatures that inhabitate them.
It was truly a fabulous trip for my dear friend's birthday!

Hotel Reviews
Albemarle
Puerto Villamil

Amazing view & location! Our room was so pretty.

Authenticity & Character
Charming place with pretty rooms
Location
Right on the beach with a gorgeous view!
Staff
Very nice & helpful!
Cleanliness & Comfort
Very comfy, & clean!
Acacia Galápagos Boutique Hotel
Puerto Ayora

Great location & lovely staff!

Authenticity & Character
Great staff & nice rooms!
Location
Super close to restaurants & great for walking around to explore the town.
Staff
Very helpful
Cleanliness & Comfort
Very clean & comfy
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Oct 21, 2024

Hello Marianna,

Thank you for your wonderful feedback! We’re so glad to hear you and the group had a fantastic trip and that our guides were able to enhance your experience with their knowledge and professionalism. It’s great to celebrate a birthday in such a memorable way! We hope to welcome you back for more adventures soon!

Best!
Alvaro and Team

Trip was well paced, interesting and enjoyabl...
Greece | Oct 13 - Oct 19, 2024

S
Susan H.
Rancho San Diego, CA | Reviewed on Oct 20, 2024

Trip was well paced, interesting and enjoyable.

Local specialist: Rebecca Skevaki
Rebecca
Rebecca Skevaki
Local specialist in Greece | Replied on Oct 24, 2024

Dear  Susan,
Thank you so much for your 5-star review and your kind words !
I’m so happy to hear that you enjoyed everything and that we met your expectations.
As there are still so many places for you to experience, I am looking forward to working with you again in the future and welcoming you back to Greece soon !
Until then, take care !
Rebecca and the GrecianLux Team

We had an amazing Moroccan experience with Ki...
Morocco | Oct 12 - Oct 19, 2024

Paul
Paul D.
Ashland, CA | Reviewed on Oct 20, 2024
We had an amazing Moroccan experience with KimKim and Original Travels. We had originally planned our trip for October of 2023, but the earthquake had hit Marrakech just weeks before our arrival. Abdel was very kind and flexible and allowed us to reschedule at anytime within the next year.
Our trip started in Casablanca and looped through Rabat, Fes, the desert, and ended in Marrakech. Our driver Samir was excellent - always available and timely. He shared information about Morocco,...
Read more

We had an amazing Moroccan experience with KimKim and Original Travels. We had originally planned our trip for October of 2023, but the earthquake had hit Marrakech just weeks before our arrival. Abdel was very kind and flexible and allowed us to reschedule at anytime within the next year.
Our trip started in Casablanca and looped through Rabat, Fes, the desert, and ended in Marrakech. Our driver Samir was excellent - always available and timely. He shared information about Morocco, made activity and restaurants suggestions, and was very flexible with us-and kept us on a good schedule to see everything on our list.
The local guides that KimKim used were outstanding! Very informative and fun.
KimKim/Original Travels put together a seamless experience. I would definitely recommend them to anyone considering Morocco.

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou

Beautiful hotel, room was nice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Amazing desert experience. Rooms are much more luxurious than I expected in the desert. Food was delicious and staff very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Great half day with local guide Hanna - she shared personal experiences that enriched our tour

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Ait Benhaddou to Marrakech via Tizi N'Tichka pass
Morocco

Beautiful landmark. A little crowded

Quality of Experience
Guides, Drivers and Staff
Local guide was not as friendly as all of our other guides
Transport
From Merzouga Desert to Aït Benhaddou
From Merzouga Desert to Aït Benhaddou
Morocco

Another long drive - but walking in the Gorge made it all worth it,

Quality of Experience
Food
Good lunch at small, authentic restaurant
Guides, Drivers and Staff
Transport
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

ATV in the dunes was a blast. Guides were fun and safe. Highly recommend!!

Quality of Experience
Guides, Drivers and Staff
Transport
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Morocco Last Nomads Experience: Tea, Tales & Desert Adventures
Merzouga

Our local guide was excellent- he really gave us an in depth look at the Nomadic life

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Long drive but our driver/guide Samir made stops at various sights in this beautiful landscape

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide Shareif was great. Spent a full day showing all of the sites in Fes. Tastes foods on the street, shopping - lots of fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 21, 2024

Hi Paul,

Thank you so much for your wonderful review! We’re glad to hear that you had an amazing experience in Morocco with KimKim and Original Travels.

We’re glad to hear that your journey—from Casablanca to Marrakech—was enjoyable, and that Samir provided you with excellent service, insights, and flexibility throughout your trip.

Thank you for recommending us! We look forward to welcoming you back to Morocco for more unforgettable experiences in the future.

Safe travels!
Ali

Magical Morocco
Morocco | Oct 12 - Oct 19, 2024

Siobhan
Siobhan C.
Calabasas, CA | Reviewed on Oct 20, 2024
We had an amazing journey through Morocco. Samir, our driver/guide cared for us excellently. His expertise made the trip seamless and enjoyable. We also had outstanding local guides. In Fez, Shariff, spent the entire day with our group sharing all of his knowledge of the magical city. In Marakesh, Hennah, took us on a walking tour through all of the winding streets of the Medina and even made us a dinner reservation at a beautiful rooftop restaurant. The highlight of our trip was our time... Read more

We had an amazing journey through Morocco. Samir, our driver/guide cared for us excellently. His expertise made the trip seamless and enjoyable. We also had outstanding local guides. In Fez, Shariff, spent the entire day with our group sharing all of his knowledge of the magical city. In Marakesh, Hennah, took us on a walking tour through all of the winding streets of the Medina and even made us a dinner reservation at a beautiful rooftop restaurant. The highlight of our trip was our time in the Sahara desert. Our experience in the desert surpassed all of our expectations. In summary, Kimkim organized a wonderful vacation for us.

Activity Reviews
ATV Ride in the Dunes of Merzouga
ATV Ride in the Dunes of Merzouga
Merzouga

We had an amazing time during this ATV tour. The views of the Sahara were absolutely breathtaking! The guides were super entertaining and the rides were so fun!!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

We had an amazing day exploring Marakesh with our guide Hennah. She was extremely knowledgeable and open to sharing about her personal journey to becoming a tour guide. We highly recommend her.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Half-Day Guided Sightseeing in Fes: Morocco's Spiritual Heart
Fes

Our guide, Shariff, was amazing! He was very knowledgeable and made the tour interesting and fun. Fez is a magical city.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Oct 21, 2024

Hi Siobhan,

Thank you so much for your wonderful review! We’re glad to hear that you had an amazing journey through Morocco and that Samir, along with our local guides Shariff and Hennah, made your experience seamless and enjoyable. It’s great to know that you appreciated their expertise and the personalized touches, like the dinner reservation at the rooftop restaurant.

Thank you for choosing us to organize your vacation, and we hope to welcome you back to Morocco in the future!

Best regards,
Ali

Chris & Maria - Prompt and Thorough! Easy To Work With!
Italy | Sep 28 - Oct 12, 2024

Millie
Millie T.
Singapore | Reviewed on Oct 20, 2024
Chris has been very pro active and responsive throughout our Italy trip although the initial engagement was for Greece vacation. Overall trip is well paced with no major required. He has been thorough from pre sales to post sales. Although Chris is based in Greece, together with his counterpart - Maria in Italy, both have been prompt on updates, advise on to do with special mentioned regards the Trenaline train delayed for 4 hours, our pre booked business class seats been hijacked. Very... Read more

Chris has been very pro active and responsive throughout our Italy trip although the initial engagement was for Greece vacation. Overall trip is well paced with no major required.

He has been thorough from pre sales to post sales.

Although Chris is based in Greece, together with his counterpart - Maria in Italy, both have been prompt on updates, advise on to do with special mentioned regards the Trenaline train delayed for 4 hours, our pre booked business class seats been hijacked. Very much appreciative for your on the toes in handling the situations.

The original planned Hotel Roma was reported with leaking issues, we were arranged to another boutique hotel.

Only feedback is room Accomodation request would be better accomodate as most of the rooms were partitioned, with rooms facing the streets.

Will definitely engage Chris again if we were looking for Greece holiday.

Hotel Reviews
Hotel Locanda Vivaldi

Location is just min walk to tourist attractions, right by the pier. Room is clean. Service is excellent. Nice roof top bar for chilling.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Borgo Antico Como
Como

Clean and modern. Quiet even though facing the street.

Authenticity & Character
Quiet.
Location
Quiet. Away from crowd.
Staff
Helpful to provide us extra hangers.
Cleanliness & Comfort
Love the bright, clean room. Updated shower bath with jet for the back.
Bettoja Hotel Mediterraneo
Rome

Location is conveniently located with min walk to Roma terminal. It is also walkable to tourists attractions, shopping, eateries etc. City bus tour just round the corner. Nostalgia Room is spacious but lots of mosquitoes (think season not right in between Summer to Autumn). Elevator takes forever.

Authenticity & Character
Old school.
Location
Roma terminal. Shopping. Tourist attractions.
Staff
Nothing to comment. The phone instructions to call for housekeeping is not tourist friendly.
Cleanliness & Comfort
Lots of mosquitoes.
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Oct 23, 2024

Dear Millie & Gerard,

Thank you for your detailed overview and feedback regarding your trip and the quality of service provided. Myself and Maria were happy to help on the spot wherever needed. I look forward to planning your next vacation in Greece!

I wish you both a wonderful fall season ahead. All the best and safe travels!

Kind regards,
Chris

Everything was so perfect..
Norway | Oct 5 - Oct 13, 2024

Kristin
Kristin C.
San Jose, CA | Reviewed on Oct 20, 2024
Everything was so perfect. The details were all taken care of from transfers to dinners. Our hotels were exactly to the level we wanted- nice but not over the top. Our local contact was easy to communicate with. Our tours were awesome and just like we wanted. It was nice to have a travel agent they actually listened to what we wanted! Thank you! Read more

Everything was so perfect. The details were all taken care of from transfers to dinners. Our hotels were exactly to the level we wanted- nice but not over the top. Our local contact was easy to communicate with. Our tours were awesome and just like we wanted. It was nice to have a travel agent they actually listened to what we wanted! Thank you!

Hotel Review
Lofoten BaseCamp
Leknes

Great little cabins in a perfect location for exploring the islands. Check- in was easy. The views were awesome. Would highly recommend. Only suggestion would be paper towels in the kitchen.

Authenticity & Character
Location
Great “base camp” for everything- only about 1 hour to most places you’ll want to go.
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Oct 23, 2024

Dear Kristin,
Thank you so much for this amazing feedback!
I'm truly delighted to hear that you had a fantastic time with the activities and accommodations we suggested for you!
We’d love to welcome you back whenever you’re ready—it was truly a pleasure working together with you!
Safe travels, and thanks again for choosing us!
My very best,
Mar

Skip the Line Tours of Versailles are a scam....
France | Aug 10 - Aug 19, 2024

Joseph
Joseph S.
North Atlanta, GA | Reviewed on Oct 20, 2024
Skip the Line Tours of Versailles are a scam. It wasn't skip the line as advertised. Instead, we waited j line for 45 minutes and were given barely any time to enjoy the day. Most of the days we enjoyed were booked entirely in our own. Read more

Skip the Line Tours of Versailles are a scam.

It wasn't skip the line as advertised. Instead, we waited j line for 45 minutes and were given barely any time to enjoy the day.

Most of the days we enjoyed were booked entirely in our own.

Activity Review
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Palace of Versailles Half day trip (Skip the line, audioguided & gardens) by minivan from Paris
Paris

This wasn't skip a line. I want a refund. A complete scam, I should have just used the Paris transit.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sebastian Prino
Sebastian
Sebastian Prino
Local specialist in Marseille | Replied on Oct 29, 2024

Hello,

Thank you for sharing your feedback about the Versailles tour—I’m genuinely sorry to hear it didn’t meet expectations. Waiting in line that long must have been frustrating, especially after planning for a seamless experience. I’ll look into this with the provider to better understand what happened.

In the meantime, I’d love to hear how the rest of the trip went. How did you find the dinner cruise on the Seine and the pastry tour? Was the transport and accommodation to your liking as well?

Thank you again for your feedback—it helps us improve each experience!

Warm regards,
Sebastian

Easiest trip I ever planned thanks to Kelly !
Thailand | Oct 7 - Oct 15, 2024

Jim
Jim M.
Atlanta, GA | Reviewed on Oct 19, 2024
This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to... Read more

This was the easiest trip I ever planned and every part of it unfolded exactly as expected. No surprises, no disappointments and no hidden expenses. Kelly was the key. No matter how many changes I requested or tips and suggestions I asked for, she always came through with quality and precise answers. There was NO stress on this trip despite a 4 yr old traveler, 3 hotels, flights to the beach and shuttles to arrange. Our guide Nick in Bangkok was professional and made the tours feel “new” to us, even though he may have done them hundreds of times. He had good suggestions for breaks and lunch and my favorite was the temple tour and the “ sleeping Buddah” . The railroad market was also unique and exciting. But without the “cog in the wheel”
( Kelly) nothing would have come together as smooth and effortless as this vacation did. Many thanks , Kelly. I feel I’ve made a friend for life with you and any trips to Asia in the future will definitely include you as the “ specialist “. Highly recommended company and if it’s Thailand you’re interested in, you want Kelly on your team. 🙏🙌🌹

Hotel Reviews
Best Western Premier Bangtao Beach Resort & Spa
Phuket

This is a swimmers paradise with 3 pools and the beach. The room was clean and comfortable. The breakfast buffet was unbeatable and we chose to walk the beach at night to the various restaurants on the beach adjoining the property. The front desk was exceptional and helped us print boarding passes and change money. There’s a small 7-11 store across the street for room snacks as well as a pharmacy which I needed . Thai massage is a by the pool too. We only spent 2 nights so it was perfect for our needs, if you’re looking for nightlife , you may want something closer to town. Beautiful views and clean property.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amaranth Suvarnabhumi Hotel
Bangkok

We only had one night here but surprisingly for an airport location, this was a classy hotel . We didn’t have much time here but what we experienced was excellent. We had a great dinner and drinks in the hotel restaurant and the room was quiet and clean and had all we needed. The airport shuttle was a big bonus and they ran on time and we arrived in plenty of time for our flights. Highly recommended it , especially if you’re flying out the next day .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maitria Hotel Sukhumvit 18
Bankok

Good location for walking to shop and many restaurants in the area. The employees were friendly and professional and we loved the pool on the roof too. A comfortable stay with no problems .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Oct 21, 2024

Dear Jim,

Thank you so much for your kind words! We're thrilled to hear that your trip was so seamless and enjoyable. It's my great pleasure to assist you every step of the way and make your experience stress-free. We're also glad you enjoyed the tours with Nick and found the unique sights like the sleeping Buddha and the railroad market to be highlights of your journey. Your recommendation means the world to us, and we look forward to helping you plan future adventures in Asia. Thank you again for choosing us, and we can’t wait to assist you on your next trip 🌟.

Warm regards,
Kelly

October in Switzerland!
Switzerland | Oct 5 - Oct 12, 2024

Holly
Holly H.
Wake Forest, NC | Reviewed on Oct 19, 2024
We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend! Read more

We loved our specialist, Clothilde. She was extremely responsive before and during our trip. The excursions she arranged through Best of Switzerland Tours were excellent. Knowing all the logistics are handled makes traveling more enjoyable. Highly recommend!

Hotel Reviews
Central Plaza Hotel
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Krebs Interlaken
Interlaken
Authenticity & Character
Location
Staff
Cleanliness & Comfort
We were told the air conditioning in our room wasn't operable because it was October. We kept the windows open to help lower the temperature, but since the hotel is located in the heart of the city, at times it was noisy.
Hotel Monopol Lucerne
Luzern
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Highly recommend. Monika with Best of Switzerland Tours was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Holly and Mackenzie, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly...
Read more

Dear Holly and Mackenzie,

Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your trip and found the excursions to be excellent. It was a pleasure to assist you, and I’m glad I could help make your travel experience more enjoyable. This is why I do this job: it allows me to turn people’s travel dreams into reality :) I get to help travelers explore new destinations, create unforgettable memories, and experience the world in ways they never imagined.
I truly appreciate your recommendation and hope to work with you again in the future!
Warm regards and take care,
Clothilde

This is our second trip booked through KimKim...
Switzerland | Oct 7 - Oct 12, 2024

Martha
Martha F.
Norfolk, VA | Reviewed on Oct 19, 2024
This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed...
Read more

This is our second trip booked through KimKim and it was almost as outstanding as our first. What was lacking this time was the attentiveness and detailed help we got from our first trip specialist. There were significant time gaps in communication and responses from our specialist, Clothilde. There was no suggestions or recommendations, for example, sites, activities or restaurants following our scheduled tours/activities.
Our transfers/drivers were all excellent and we really enjoyed our hiking guide, Marta
Our accommodations in Interlaken was very nice.
I will likely return to KimKim for our next trip as our first trip (Italy) with you was perfect and Irene , our specialist truly spoiled us and set the bar!

Hotel Reviews
Hotel Glockenhof
Zürich
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Du Nord
Interlaken

Very nice staff. Very clean. Great Location and excellent breakfast

Authenticity & Character
Location
Views, relatively quiet and close to train station as well as shops
Staff
Cleanliness & Comfort
Activity Reviews
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Beatus Caves, Panoramic Bridge, Nature Park Blue Lake and Lake Thun Cruise!
Switzerland

This was cancelled the day before our arrival by tour company. We would have had to pay double to proceed with similar tour

Time at leisure in Interlaken!
Time at leisure in Interlaken!
Switzerland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Oct 22, 2024
Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to...
Read more

Dear Marta and Rusty,
Thank you so much for your thoughtful feedback! I genuinely appreciate you taking the time to share your experiences. It’s fantastic to hear that you enjoyed your hiking adventure with Marta and that your accommodation in Interlaken was lovely.
I’m truly sorry to learn that my communication and support didn’t meet the high standards set by your previous trip. Your feedback is invaluable, and I’m committed to using it to enhance my service moving forward.
I’m thrilled to know that you’re considering KimKim for your next trip!
Thank you once again for your understanding and support. I look forward to the possibility of planning your next journey!
Warm regards,
Clothilde

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.