Kimkim Trip Reviews

4.8
Based on 16,499 ratings
Read 16,499 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Very Memorable and Efficient Two Weeks in Japan
Japan | May 1 - May 15, 2025

Arnaldo
Arnaldo P.
Flagami, FL | Reviewed on May 26, 2025
Tokyo: hotel Cerulean was amazing! Excellent service and spacious room. One of the best hotels we have ever stayed in. Our guide Yumi was not great. It was a rainy day so she finished the tour at 2pm but did not give much suggestions on what else to see. The Yanaka historical walking tour was very nice. Kyoto: Our hotel was convenient because we did lots of buses. The room was spacious, but nothing like the Cerulean in Tokyo. Our guide Masaaki Tanaka fooled us because we saw him at... Read more

Tokyo: hotel Cerulean was amazing! Excellent service and spacious room. One of the best hotels we have ever stayed in. Our guide Yumi was not great. It was a rainy day so she finished the tour at 2pm but did not give much suggestions on what else to see. The Yanaka historical walking tour was very nice.

Kyoto: Our hotel was convenient because we did lots of buses. The room was spacious, but nothing like the Cerulean in Tokyo. Our guide Masaaki Tanaka fooled us because we saw him at first and he is an older gentleman but he was quicker and more fast paced than us. He was excellent, very knowledgeable and very interesting. Took us to eat in a beautiful noodle house and it was raining as well so instead of going to Kiyomiu-dera Temple we went to the indoor museum where there is 1000 buddas. Very fascinating.! Had another full day with him in Nara and temple there and he was excellent.
Our other guide was Yuki, she was soft spoken and very good as well. Had a long great day with her in the Bamboo forest.

Osaka: The Westin Osaka was very nice and had good service as well. There is alot of construction going on around it there so it was a bit of a walk to the main city and train station that had all the restaurants and stores. Would have prefer to stay closer to that area. Met with Yuki again and she took us on a city tour of Osaka. The museum was very interesting, probably would have skipped the Osaka Castle, was alot of walking. The food tour at night was alot of fun and the guide was funny and very quick. She took lots of pictures, would love to see them. Hiroshima guide, was very knowlegeable and spoke great english. Gave us a full tour and great place for lunch. Forgot her name, but Im sure you must have it.

Hakone: AMAZING!!!!! The hotel was first class, the buffets were fabulous, the springs were so relaxing and the scenery was spectacular. Our guide to see Mt. Fuji was May - excellent and a great photographer too! He was witty and bought us alot of local treats so we could enjoy them. Extremely knowleagable of the area and took us to an open air museum, including Picassos, that was not on the itinerary. This Hakone open air museum, should be on the list. Our driver, Joan was professional, on time and a sweetheart! This was the perfect ending to a hectic tour of Japan. Thanks to Angel and KimKim for all the assistance and patience with us!
Arnie and Carmen

Hotel Reviews
Cerulean Tower Tokyu Hotel
Tokyo

Location was great, white glove service. Excellent breakfast buffet. Customer service was top notch. Very spacious rooms with great ammenities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Granvia Kyoto
Kyoto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Osaka
Osaka

ALOT OF CONSTRUCTION AROUND THE HOTEL MAKES YOU WALK MORE THAN NEED TOO. NOT VERY CENTRALLY LOCATED.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakone Kowakien TEN-YU
Hakone

Amazing views, staff is excellent! Great breakfast and dinner buffets! PJ's and japanese robes given to wear make the stay more special. The hot springs are amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 27, 2025

Hi Arnie and Carmen,
Hope you are doing fantastic.
Thank you so much for your wonderful review.

I'm thrilled to hear that you had a memorable trip to Japan and that the itinerary we created together resonated with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Angel

Best experience of my life!
Morocco | May 9 - May 19, 2025

Ryan
Ryan V.
Seattle, WA | Reviewed on May 26, 2025
Simply put: this was the most amazing trip of my life. Hassan was super helpful, knowledgeable, and was great at listening to what we were looking for in a trip. He put together the most amazing package for us. The hotels, restaurants, and tours were awesome. This was our first trip with a guide and itinerary, and what we realized is that it was so refreshing to not have to wake up and make a tonne of decisions as everything was laid out for us. We could then change the plans depending on... Read more

Simply put: this was the most amazing trip of my life. Hassan was super helpful, knowledgeable, and was great at listening to what we were looking for in a trip. He put together the most amazing package for us.

The hotels, restaurants, and tours were awesome. This was our first trip with a guide and itinerary, and what we realized is that it was so refreshing to not have to wake up and make a tonne of decisions as everything was laid out for us. We could then change the plans depending on our energy levels of the day.

And Khalid...our driver for 10 days. Wow. He was top shelf. His mannerisms, personality, friendliness, and kindness was beyond expectations. His knowledge of everywhere we went was unbelievable. He had a great sense of humor, answered all our questions, and swiftly became a member of our "family".

My absolute favorite, and bucket list item that I didn't know was a bucket list item until I did it, was riding a camel in the Sahara and staying in an amazing camp in the Sahara. Absolutely stunning and the #1 experience of my life (it knocked Machu Picchu / Amazon jungle off the top spot).

Fes and the market was an incredible experience as was the gorgeous and unique Blue City, Chefchaouen.

We chose to have two meals with Berber families, and both experiences were amazing. The food and hospitality was unmatched.

Morocco is stunning in beauty and I could not believe the diverse landscape as we traveled around it. I am thrilled with the route we took and wouldn't trade our experience for anything.

Thank you Khalid, for being a true ambassador for your country and hospitality.

Shukran 🙏

Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on May 27, 2025
Hello Ryan,
Wow !!! Thank you so much for such a heartfelt and beautifully written review! I’m thrilled to hear that your journey through Morocco was the most fantastic trip of your life. That truly means the world to us.
It’s wonderful to know that I could understand your vision and craft an exciting and flexible itinerary, allowing you to relax and enjoy each moment without the pressure of daily decision-making. That’s precisely what we hope to provide for every traveler.
I'm especially...
Read more

Hello Ryan,
Wow !!! Thank you so much for such a heartfelt and beautifully written review! I’m thrilled to hear that your journey through Morocco was the most fantastic trip of your life. That truly means the world to us.
It’s wonderful to know that I could understand your vision and craft an exciting and flexible itinerary, allowing you to relax and enjoy each moment without the pressure of daily decision-making. That’s precisely what we hope to provide for every traveler.
I'm especially grateful for your kind words about Khalid. I’m so happy to hear he made such a lasting impression with his warmth, humor, and deep knowledge. He takes great pride in what he does, and your message will surely mean a lot to him, especially being called “top shelf” and a part of your family!
Your story about the Sahara camel ride and camp experience gave us goosebumps; it’s incredible to hear that it became your #1 travel moment! And I’m so glad you embraced Morocco’s cultural depth by sharing meals with Berber families, exploring the vibrant medina of Fes, and soaking in the magic of Chefchaouen. These unique experiences are what we strive to offer to every traveler.
Thank you for trusting us with your adventure. Your appreciation, curiosity, and openness to connection made it all the more special. On behalf of the entire team, shukran bzaf! Your positive impact on our team is truly appreciated. We hope to welcome you back someday for more unforgettable memories.
Warmest regards,
Hassan

A delightful first visit to Morocco
Morocco | Apr 27 - May 4, 2025

Paul
Paul P.
Portland, OR | Reviewed on May 26, 2025
We loved our 8-day visit to Morocco. Our driver, Tayeb, was an excellent source of information about the places we were visiting, historical background, cultural insights and other, more practical matters. He was also totally flexible about how and where we spent our time, adjusting schedules whenever our priorities shifted slightly. We visited Marrakesh, Casablanca (briefly), Rabat, Fes, Chefchaouen, and Tangier (with stops at a few other locations along the way). All in all, we found... Read more

We loved our 8-day visit to Morocco. Our driver, Tayeb, was an excellent source of information about the places we were visiting, historical background, cultural insights and other, more practical matters. He was also totally flexible about how and where we spent our time, adjusting schedules whenever our priorities shifted slightly. We visited Marrakesh, Casablanca (briefly), Rabat, Fes, Chefchaouen, and Tangier (with stops at a few other locations along the way). All in all, we found Morocco a fascinating country, a charming mix of old and new, with very modern infrastructure in very traditional settings, and very open and hospitable people. KimKim was endlessly patient with us in the initial planning for the trip, and helped us put together an itinerary that gave us just the right exposure to their beautiful country. We can certainly recommend their services to any who are considering a visit to Morocco.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on May 26, 2025

Hey Paul!

Thanks so much for this amazing review - it really made my day! So happy that Tayeb took such great care of you and that everything came together perfectly. Morocco truly is special and it sounds like you got to experience the real heart of the country.

Really appreciate you taking the time to share this - it means everything to us. Hope to welcome you back to Morocco again someday!

All the best,
Hamza

Pedro and his team were exceptional. The plan...
Portugal | May 14 - May 24, 2025

Diane
Diane T.
Northbrook, IL | Reviewed on May 26, 2025
Pedro and his team were exceptional. The planning and execution was exactly what we asked for and if there was a little glitch, he was ready to do what he could to fix it. The accommodations were excellent, the transportation was flawless and we would use Pedro and team again in a heartbeat! Thank you KimKim for connecting us to such a stellar travel specialist! Read more

Pedro and his team were exceptional. The planning and execution was exactly what we asked for and if there was a little glitch, he was ready to do what he could to fix it. The accommodations were excellent, the transportation was flawless and we would use Pedro and team again in a heartbeat! Thank you KimKim for connecting us to such a stellar travel specialist!

Hotel Reviews
Montebelo Vista Alegre Lisboa Chiado Hotel

Fantastic hotel. Great location in Lisbon. Everything was first class. The room was small, but the comfort of the beds made up for that. Breakfast was the best!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds!!!
M'ar de Ar Aqueduto
Évora

Beautifully appointed modern room. Shower was tricky. Breakfast was average as compared to the prior hotels. Pool area was lovely and inviting.

Authenticity & Character
Location
Walking distance from main square
Staff
Assisted us with our luggage and was helpful in giving directions.
Cleanliness & Comfort
Condes de Azevedo Palace
Porto

Great location. Mattresses were firm, shower was excellent & they provided a washing machine, which was a pleasant surprise!

Authenticity & Character
Very spacious, apartment units.
Location
Staff
Housekeeping was requested, but never came to clean our rooms.
Cleanliness & Comfort
There were little bugs in the downstairs unit.
Hotel Cascais Miragem
Cascais

Beautiful stunner of a hotel. We were surprised by our balcony overlooking the ocean. Wished we had another night at this hotel!

Authenticity & Character
Nothing, just felt like it catered to a different clientele
Location
Short walk into town, but far enough away not to be bothered by the congestion of the main area.
Staff
Cleanliness & Comfort
Beds were very comfy. Room was spacious
Activity Review
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Always on time. Helpful in making restaurant suggestions & reservations. Informative about what we were experiencing
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 31, 2025

Dear Diane,
Thank you so much for your wonderful message.
It truly means a lot to hear that you enjoyed your trip and that everything lived up to your expectations. Glad to hear that the planning, accommodations, and transportation all came together smoothly - and when little things popped up, I am glad we could address them quickly for you.
It was an absolute pleasure working with you, and I would be honored to welcome you back anytime.
Warmest regards,
Your Friend in Portugal - Pedro

Trip of a lifetime and couldn't have dreamed of a more perfect honeymoon
Iceland | May 5 - May 12, 2025

Henry
Henry G.
Los Angeles, CA | Reviewed on May 26, 2025
Emanuela helped spectacularly plan the itinerary for my honeymoon trip to Iceland. My wife and I found it very easy to communicate to Emanuela what we wanted to do and found that everything that she recommended to us was just simply amazing. Even with flight delays causing us to get to Iceland a day later, Emanuela helped us with modifying our itinerary and making sure we didn't lose anything we had already booked. We were completely thrilled with our food tour group as Stefan from Your... Read more

Emanuela helped spectacularly plan the itinerary for my honeymoon trip to Iceland. My wife and I found it very easy to communicate to Emanuela what we wanted to do and found that everything that she recommended to us was just simply amazing. Even with flight delays causing us to get to Iceland a day later, Emanuela helped us with modifying our itinerary and making sure we didn't lose anything we had already booked. We were completely thrilled with our food tour group as Stefan from Your Friend In Reykjavik was incredibly funny and also very informative regarding Icelandic cuisine, history, and culture. My wife and I enjoyed learning from our tour guide on our lava tube cave tour and also our lovely chats with the wonderful people who work at the horseback riding stable in Vik! My personal favorites, outside of all the food we had, were certainly Seljalandsfoss and Gljúfrabúi because I could walk around and under Seljalandsfoss and I had to walk through the canyon to get to Gljúfrabúi. We would recommend Emanuela to anyone looking to make their way to Iceland! Thank you again for all your help and we both hope to be back in Iceland very soon!

Hotel Review
Hótel Kría
Vík

Hótel Kría was extremely comfortable for the time that my wife and I stayed there. Check-in process was very easy and our room had everything we could've needed. The breakfast that was provided in the morning was also delicious and sufficient before we went horseback riding. I would certainly book with Hótel Kría again if I needed a place to stay in Vik and would highly recommend to anyone.

Authenticity & Character
Hotel has a lot of charm to it and immediately feels very cozy the moment I walked in.
Location
Location of this hotel is easy to find, would be hard to miss.
Staff
Staff was very helpful and attentive.
Cleanliness & Comfort
Everything was clean and comfortable.
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on May 26, 2025

Hi Henry and Morgan,

Thank you so much for your lovely words and review! It means the world to me!

I am very happy to hear you fell in love with my tiny Iceland and that you would like to come back again. Please feel free to get in touch again when that happens, and I'll be happy to assist you again.

A big hug to both of you,
Emanuela

It even close to Good.
Ireland | May 10 - May 24, 2025

Thomas
Thomas B.
Canada | Reviewed on May 26, 2025
What should have been my first clue, I got a call from a hotel in Dublin at 2 AM in the morning trying to confirm our stay for a day before we even left Canada. Second. The final e-mail outlining our details of the trip was addressed to someone else and it created a lot of
confusion.
The info from the service provider was very awkward to use and it took some time to sort it all out.
The information we needed access at least once every day of our trip was a royal pain to get to.
It...
Read more

What should have been my first clue, I got a call from a hotel in Dublin at 2 AM in the morning trying to confirm our stay for a day before we even left Canada.

Second. The final e-mail outlining our details of the trip was addressed to someone else and it created a lot of
confusion.

The info from the service provider was very awkward to use and it took some time to sort it all out.
The information we needed access at least once every day of our trip was a royal pain to get to.
It involved many hidden steps every time.
The process is listed below….
1) Find the email containing the trip info
2) Find where it says read more.
3)Open trip summary.
4) Locate view details.
5) Scroll to. The current day.
6) Then open show details.
It shouldn’t have involved all those steps every time.
Our excursion to an abandon village never listed a time for our private tour. Luckily we decided to just go there and we arrived at the correct time. Lucky.
The distillery tour indicated that we needed a voucher for the tour. Wrong. They had quit giving tours last year. Fortunately we did get a self guided look at their equipment and had a tasting that is always free.
We booked a this trip to Ireland because of the wonderful experience we had with your company with our trip to Croatia two years ago.
To put it succinctly, if this was our first experience with KimKim Travel it would have been our last.

Hotel Reviews
Enniskeen Country House Hotel
Newcastle
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Hotel Athlone
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Causeway Hotel
Bushmills
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Óstán Oileán Acla
Achill Sound
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kylemore Pass Hotel
Co. Galway
Authenticity & Character
Location
Staff
Stuart made the stay very enjoyable. Hated to leave. Very friendly atmosphere.
Cleanliness & Comfort
Glasha Meadows BnB
Doolin
Location
Staff
Cleanliness & Comfort
Tara Hotel
Killibegs
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Crowne Plaza Dublin Airport
,Santry, Dublin 9
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Orchard/ Cider tour with Tasting at an apple Farm in Armagh ( 2 hours)
Orchard/ Cider tour with Tasting at an apple Farm in Armagh ( 2 hours)
Ireland

Very informative tour. They do more than just cider.

Quality of Experience
Guided Kayak Tour in Strangford Lough
Guided Kayak Tour in Strangford Lough
Ireland

It is a good tour of the lake but be prepared to get wet.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Claire Monfray

My husband and I had a very memorable vacatio...
Colombia | May 11 - May 18, 2025

Tarannum
Tarannum N.
Canada | Reviewed on May 26, 2025

My husband and I had a very memorable vacation in Colombia .

All our excursions and meals were carefully arranged and we were pleased at the very high standards that Michael and his team adhered to.

My favorite spot was the Cocora Valley and the majestic palm trees. A must see for everyone.

Driving in the antique Willy ( jeep) was perhaps my husband’s favorite for sure.

Do give Micheal and his team a chance to plan a trip for you , you won’t be disappointed.

Munir and Tarannum

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on May 26, 2025
Dear Tarannum and Munir, Thank you so much for your kind words and for taking the time to share your experience! We’re truly delighted to hear that your trip to Colombia was so memorable and that you enjoyed the excursions, meals, and overall organization. Knowing that the Cocora Valley left such an impression - and that the ride in the Willys Jeep was a highlight - makes us very happy! It was a pleasure planning your journey, and we’re so glad to have been part of these special memories.... Read more

Dear Tarannum and Munir,

Thank you so much for your kind words and for taking the time to share your experience!

We’re truly delighted to hear that your trip to Colombia was so memorable and that you enjoyed the excursions, meals, and overall organization. Knowing that the Cocora Valley left such an impression - and that the ride in the Willys Jeep was a highlight - makes us very happy!

It was a pleasure planning your journey, and we’re so glad to have been part of these special memories. Thank you as well for your recommendation - it means a lot to our whole team.

Wishing you many more wonderful travels ahead, and you’re always welcome back in Colombia!

Warm regards,
Michael & the Chaska Tours Team

Thanks to this planning and booking, we had so much fun!
Iceland | May 10 - May 17, 2025

P
Preston W.
Ashburn, VA | Reviewed on May 26, 2025
Thanks to this planning and booking, we had a wonderful time in Iceland. It gave us a great launching point, with plenty of time to experience things and make slight modifications. Starting off with the Reykjavik food tour was excellent. One suggestion was a glacial tour, which was incredibly fun. Another of our amazing experiences was horse riding in the Westman Islands. Read more

Thanks to this planning and booking, we had a wonderful time in Iceland. It gave us a great launching point, with plenty of time to experience things and make slight modifications. Starting off with the Reykjavik food tour was excellent. One suggestion was a glacial tour, which was incredibly fun. Another of our amazing experiences was horse riding in the Westman Islands.

Hotel Reviews
Sand Hotel by Keahotels
Reykjavík

You will need to park off-site and walk to the hotel. Not insurmountable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur

The room was minimalist and nice. The restaurant was amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Westman Islands
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Greenhouse Hotel
Hveragerdi

Very new and fun. A one-stop shop king of hotels, with gift shops and food. Very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hamar
Borgarnes

The views were spectacular. Cabins were very comfortable, new, and very nice.

Authenticity & Character
Location
It's easy to go exploring.
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Iceland
Quality of Experience
Transport
Reykjavik Food Walk
Reykjavík

The variety and explanation of the food were fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Horse Riding
Iceland

I would do this again. It was nice to ride through different types of terrain and see how good Icelandic horses are.

Quality of Experience
Guides, Drivers and Staff
Transport
Krauma
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on May 26, 2025

It was a pleasure working with you. I'm glad that you and your mom had a wonderful experience in Iceland, and I hope you'll remember this trip for a long time! Thank you for the great review.

Mostly great!
Norway | May 19 - May 25, 2025

Coral
Coral A.
Los Angeles, CA | Reviewed on May 26, 2025
Overall great trip to Norway! Tom was really great to work with, responsive and helpful with all of my questions and changes regarding the planning process. Our trip went smoothly and we really enjoyed our time. There were a few things that were slightly underwhelming that I would maybe change or want others to be aware of. 1. The Wangen Apartments in Aurland had a LOT of construction. They were paving some areas and it smelt of hot asphalt when we pulled up to the hotel so it was very... Read more

Overall great trip to Norway! Tom was really great to work with, responsive and helpful with all of my questions and changes regarding the planning process. Our trip went smoothly and we really enjoyed our time. There were a few things that were slightly underwhelming that I would maybe change or want others to be aware of.

1. The Wangen Apartments in Aurland had a LOT of construction. They were paving some areas and it smelt of hot asphalt when we pulled up to the hotel so it was very off putting right from the start. I was not made aware that there was any construction going on. There was no lobby since everything was under construction. The view from the room was phenomenal, but the rooms were tiny! It would be ok for 2 people but for a family of 4 you absolutely need more space. The bedroom was extremely small no room to even walk around the bed. The mattress pads (not even a normal mattress) would slip off the bed and you could not open/close the bedroom door it was so small. The black out shades in the bedroom had huge spaces around the edges and light shown right into your eyes. There was no air or AC and it felt very hot and stuffy at times. Living rooms had no blackout shades so children sleeping on the pull out couch had a very hard time falling asleep at night. No closet or room for any luggage. Bedding felt cheap and scratchy. Overall this hotel was a disappointment and felt more budget level. I might stay here again because the view was so good, but I would wait until construction is done and I would get a much bigger room!

2. While the lunch at Mt. Ulriken was nice, I didn’t think it was a very good child friendly space, and should not be recommended for small children. It’s a very slow 3course meal and they were very slow between courses. I would only recommend this for adults. We also went to Floyen which was not recommended by Tom, but should have been as it was much better for kids since there are fantastic parks and lots to do!

Hotel Reviews
Grand Hotel Oslo
Oslo

Good location but very old, slightly odd hotel. Lots of stairs especially if you stay on floors 4/5. It was lard to navigate these floors with small kids and a stroller. Rooms were kid of old, and outdated, nothing special. Decent breakfast buffet but got pretty crowded. Seemed like mostly business traveler type.

Location
Kind of central location
Cleanliness & Comfort
Just seemed old and dated.
Wangen Apartments by Fjord Resort
Aurland

Amazing views, but was still under construction and I was not aware. No lobby because of the construction. Very small apartment and even smaller bedrooms, just a box and a bed, and can barely get around the bed. Bed was uncomfortable with not even a real mattress. The bed pads would slide around and slip off preventing the door from opening or closing. The bed linens were cheap and scratchy. Black out shades in bedroom did nothing and let too much light in. There were no black out shades in the living room so it makes it very hard to sleep on the pull out couch. Apartment probably would have been better for only 2 people, but I would not recommend 4 (even 2 adults 2 kids was too cramped). No closet, no room for luggage, way too small! Great location and views though!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Was clean, but comfort could be improved.
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on May 27, 2025
Hi Coral. First of all, very happy to hear that the overall stay was great and that you have nice memories from the stay here. I have talked to Wangen Apartment about the construction as we hadnt heard anything about it either, and it was a temporary construction where they were paving new asphalt that happened during your stay there so that was very unfortunate. Not sure what happened with the recpeption because it should have remained opened at their usual opening hours (from 9am to... Read more

Hi Coral.

First of all, very happy to hear that the overall stay was great and that you have nice memories from the stay here.

I have talked to Wangen Apartment about the construction as we hadnt heard anything about it either, and it was a temporary construction where they were paving new asphalt that happened during your stay there so that was very unfortunate. Not sure what happened with the recpeption because it should have remained opened at their usual opening hours (from 9am to 8-10pm).
And sorry you were a bit disappointed with the room size and general quality. You had a 1 bedroom apartment which should be a good fit for families with smaller children, but the size and details like blackout curtains are well noted for future references.

I recommended Mt.Ulriken more for the food experience but based on your feedback we will re-consider this as a family option.

All the best

Best regards,
Tom

An Amazing Week in Mexico
Mexico | Mar 16 - Mar 22, 2025

Betsy
Betsy B.
Dallas, TX | Reviewed on May 26, 2025

We had a wonderful week in Mexico! Rene was wonderful to work with; he took the time to get to know what we wanted from our vacation and was key in helping plan unique side-trips and an immersive language experience. We had great guides and drivers throughout and enjoyed the unstructured time we had to explore. Thank you!

Local specialist: Rene Rodarte

This was an AMAZING trip! Everything was plan...
Greece | May 16 - May 24, 2025

K
Kathryn f.
Atlanta, GA | Reviewed on May 26, 2025
This was an AMAZING trip! Everything was planned and coordinated and it worked out perfectly. Sienna and Leah were very receptive and quick to respond to any questions. All of the transfers were taken care of and the hotels were above and beyond expectations with service, cleanliness and location. Would definitely use Kim Kim again and recommend!!!! Read more

This was an AMAZING trip! Everything was planned and coordinated and it worked out perfectly. Sienna and Leah were very receptive and quick to respond to any questions. All of the transfers were taken care of and the hotels were above and beyond expectations with service, cleanliness and location. Would definitely use Kim Kim again and recommend!!!!

Hotel Reviews
Athens Cypria Hotel
Athens

Great centralized location. Easy to walk to all of the attractions in Athens. Service was wonderful and roof-top bar and restaurant had delicious, authentic food and attention. Definitely recommend

Authenticity & Character
Location
Walkable to attractions and central shopping. Clean.
Staff
very attentive and helpful
Cleanliness & Comfort
Santana Luxury Suites Naxos
Naxos

Good location right on the water. Food and service good; a bit loud (music) and seemed fit for younger crowd. Walkable to local food and easy taxi ride into port/old market area. Amazing sunset views, and quiet from our balcony. We ordered food and ate it from our private view, and staff happy to accommodate.

Authenticity & Character
Very authentic and active
Location
walkable along beach
Staff
very helpful and courteous
Cleanliness & Comfort
clean and modern
Paros Cape Suites
Paros

ABSOLUTELY BEAUTIFUL! The staff was amazing! We had an ocean view with a plunge pool and the location was extremely quiet. Easy walk into Naoussa for shopping and food. Breakfast and coffee were exemplary. We rented as car and there was plenty of parking near hotel. Easy location for getting to other parts of the island and took a water taxi from the walkable port to Kolympithres beach. Walkable to Naoussa Beach. The room was clean and nicely decorated and maintained. AC worked wonderfully.

Authenticity & Character
BEAUTIFUL! The service, cleanliness, amazing breakfast and good AC
Location
Quiet side of Naoussa, but everything walkable
Staff
Above and beyond with additional requests and responses to our questions
Cleanliness & Comfort
Spotless and appeared newly decorated
Breeze Boutique Hotel Milos
Pollonia

This was breathtaking!! Truly an amazing property and view! Set further out of the main town area, but quiet and spotless. The staff had hand-written welcome notes, the food was SPECTACULAR for dinner and breakfast. The pools were amazing and everyone was very accommodating. You need at least 3 days here!

Authenticity & Character
Definitely a high-end property with well-trained staff. Clean, modern and VERY COMFORTABLE BEDS! Cold, very-nice, AC
Location
Quiet. You will need a rental car or transport service, but spectacular views and sunsets/sunrises
Staff
Beyond accommodating, friendly, helpful
Cleanliness & Comfort
spotless! Convenient everything
Activity Reviews
Traditional Cooking Experience at Village Farm
Traditional Cooking Experience at Village Farm
Naxos

Such a neat experience! It was a perfect way to see some of the country-side in Naxos. We made appetizers, lunch and dessert and had a full tour of the farm. It was a very intimate setting inside the original farmhouse. Food and guide perfect. The views were spectacular

Quality of Experience
Authentic and personalized
Food
Delicious and large portions. Costas had the meal all planned out with Greek Salad, Stuffed peppers and delicious “mosaic roll” for dessert
Guides, Drivers and Staff
Costas was an amazing host! We got to meet the owner of the farm and he showed us an amazing meal prep
Transport
Efficient and comfortable
Sea Kayaking Adventure
Sea Kayaking Adventure
Paros

A must do if you want to be on the sea and experience the natural beauty of Paros! Our guide was very helpful and let us set the pace for ourselves. We went around the point of Paros Park and got to swim, and hike up to the lighthouse, where she prepared an amazing picnic lunch. She had snorkeling gear, but the water was so clear we didn’t even need to use!

Quality of Experience
well-organized
Guides, Drivers and Staff
Guide was amazing! It was clear she loved what she was doing. She did not rush and explained a lot about the surroundings.
Transport
a bit tricky with drop off/pick up; the area is very small, so using the Paros Park museum as a landmark is helpful. If you drive yourself, there is parking here or along the street. If a transport service drives you, tell them Monastiri Beach or the museum as a drop off/pick up.
Acropolis Sunset Discovery Walk
Acropolis Sunset Discovery Walk
Athens

Our tour guide was knowledgeable and receptive to questions. Acropolis was still busy, even after cruise people left. Leave additional time to go to the museum on your own before or after the tour (not included). Just the right amount of time and information.

Quality of Experience
Efficient and helpful with questions. Group size was about 15 and perfect.
Guides, Drivers and Staff
English was amazing and guide was prompt
Transport
This is a walking tour, no transport involved
Private Day of Highlights
Private Day of Highlights
Milos

We ended up doing this on our own and skipped the tour due to schedule confusion on our part

Quality of Experience
We saw all the same sights on our own and were great
Guides, Drivers and Staff
n/a
Transport
n/a
Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Jun 02, 2025
Thank you so much for your glowing review, Kathyrn! We’re absolutely thrilled to hear that your trip to Greece to celebrate Isabel's graduation was everything you hoped for—and more. 🇬🇷✨ I appreciated your enthusiasm and responsiveness throughout the planning process, and it means a lot to know you felt well-supported at every step. We’re also happy to hear that the accommodations and activities left such a strong impression—especially the farm cooking class in Naxos and the sea kayaking in... Read more

Thank you so much for your glowing review, Kathyrn! We’re absolutely thrilled to hear that your trip to Greece to celebrate Isabel's graduation was everything you hoped for—and more. 🇬🇷✨

I appreciated your enthusiasm and responsiveness throughout the planning process, and it means a lot to know you felt well-supported at every step. We’re also happy to hear that the accommodations and activities left such a strong impression—especially the farm cooking class in Naxos and the sea kayaking in Paros! The photos of you and Isabel are adorable!! 🥰

Thank you again for trusting Kimkim with your travel plans and for your kind recommendation. We’d love to help you plan another unforgettable adventure whenever you're ready!

Japan 2025
Japan | May 15 - May 25, 2025

D
David S.
Chicago, IL | Reviewed on May 26, 2025
Leny did a great job planning and the whole team provided excellent support while we were in Japan. Read more

Leny did a great job planning and the whole team provided excellent support while we were in Japan.

Hotel Reviews
Dusit Thani Kyoto

Great hotel but the location is not ideal. Perhaps something in Gion would have been better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Okura Tokyo
Tokyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fufu Hakone
Hakone

Cool and interesting authentic Japan experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Aoyama Grand Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mt. Fuji and Hakone Full Day Tour with English Speaking driver (Private)
Mt. Fuji and Hakone Full Day Tour with English Speaking driver (Private)
Japan

Harry was great and Hakone beautiful. But lots of car time -- maybe a bit too much.

Half-Day Tokyo Tour with English-Speaking Guide
Half-Day Tokyo Tour with English-Speaking Guide
Tokyo

Probably the weakest link in the itinerary. Guide's English was not great. We spent a lot of the day on the subway going from location to location, which could have been better curated.

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Half-Day Kyoto Tour with English-Speaking Guide (Private)
Kyoto

Good, well-informed guide. But we really only saw the Nijo-jo castle,

Hidden Arashiyama Nature Half-Day Tour
Hidden Arashiyama Nature Half-Day Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Nishiki Market Food Tour - Daytime (Private)
Kyoto Nishiki Market Food Tour - Daytime (Private)
Kyoto
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on May 27, 2025
Hi David, Welcome back home! Thank you so much for taking the time to share your feedback—I appreciate it. I’m happy to hear you enjoyed most of the experiences and felt well supported both in the planning and on the ground. I’ve taken note of your comments about the Tokyo city tour, especially regarding the guide’s English proficiency, and I’ll pass that along to our local team. We want every part of your trip to feel smooth and enjoyable. I also understand your thoughts on the Hakone... Read more

Hi David,

Welcome back home! Thank you so much for taking the time to share your feedback—I appreciate it. I’m happy to hear you enjoyed most of the experiences and felt well supported both in the planning and on the ground.

I’ve taken note of your comments about the Tokyo city tour, especially regarding the guide’s English proficiency, and I’ll pass that along to our local team. We want every part of your trip to feel smooth and enjoyable.

I also understand your thoughts on the Hakone tour and the amount of time spent in the vehicle. Finding the right balance between sightseeing and avoiding busy tourist spots—as Harry preferred—is something we’re always working on, so your input is very helpful.

Thanks, too, for sharing that staying in the Gion area in Kyoto would have suited you better. While it can be quite busy, I had picked a quieter yet convenient spot—but it’s good to know your preference for next time.

We’ll keep all your feedback in mind as I continue to improve our trip planning. Thanks again for your insights, and I hope I get to help you plan another amazing Japan adventure in the future!

Best regards,
Leny

Great Experience
Japan | May 9 - May 24, 2025

Penelope
Penelope D.
Newark, NJ | Reviewed on May 26, 2025

We were very happy with all the arrangements made by Angel. She was exceptional in her communication and coordination to make the travel seamless.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on May 27, 2025

Hi Penelope,
Hope you are doing fantastic.
Thank you so much for your wonderful review.

I'm thrilled to hear that you had a memorable trip to Japan and that the itinerary we created together resonated with your interests. It was truly a pleasure to work with you, and your feedback is very helpful for our future guests. It’s always our goal to create unforgettable experiences, and your feedback makes everything worthwhile.

We look forward to helping you plan your next adventure with Kimkim.

Wishing you all the best and warmest regards from Japan,
Angel

Everything was meticulously planned and easy ...
Norway | May 16 - May 24, 2025

J
Jill G.
Canada | Reviewed on May 26, 2025

Everything was meticulously planned and easy to execute. We did not need to reach out to kadri as the itinerary, tickets etc. were very easy to understand and use. Hotels were in great locations. Having one ticket for 6 people made our life easier. Norway is a stunning country. So glad we saw it.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 26, 2025

Hi Jill!

I'm very happy to hear you found everything easy to understand and access! Our country is truly wonderful, isn't it. :)
Thank you so much for the kind words!

Kind regards
Kadri

Experience Norway
Norway | May 16 - May 24, 2025

M
Michael G.
Canada | Reviewed on May 26, 2025
Everything was planned perfectly.There were no issues in our travels the sites were very impressive. Read more

Everything was planned perfectly.There were no issues in our travels the sites were very impressive.

Hotel Reviews
Karl Johan Hotel
Oslo

Great place to stay in Oslo. Location is excellent

Authenticity & Character
Authenticity & Character
Location
Right in the centre of town
Location
Right in the centre of town
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Heimly Pensjonat
Flåm

Rooms are small . Staff is wonderful and the food is good.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Eager to help and friendly
Staff
Eager to help and friendly
Cleanliness & Comfort
Cleanliness & Comfort
Kviknes Hotel
Balestrand

Hotel is a mixture of old and new. Location is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are very warm no air conditioning.We had an unusual warm weather for Norway
Scandic Torget
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Fjærlandsfjord Cruise & Bøyabreen Glacier Visit
Balestrand
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Always informative and helpful!
Guides, Drivers and Staff
Always informative and helpful!
Transport
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Train ride to Flam was impressive
Transport
Train ride to Flam was impressive
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 26, 2025

Hi Michael!

Thank you so much for the wonderful review! :)

We’d love to welcome you back to Kimkim anytime to help plan your next adventure!

Best regards,
Kadri

Question everything when you get the vouchers....
France | May 11 - May 19, 2025

Linda
Linda S.
Newark, NJ | Reviewed on May 26, 2025
Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area,... Read more

Some parts of our trip were above and beyond our expectations. Our 5-night stay in Amboise was very charming and lovely - however it was a one mile walk to ANYTHING, including restaurants and tour meeting points. From speaking to our specialist, I assumed that our tour group would pick us up and drop us off at our hotel - not so. Also, I told the specialist how much I disliked crowds, and our trip to Monet's garden was on a 100 person double decker bus, and into a tremendously crowded area, where it was difficult to enjoy the garden.

Hotel Reviews
Hôtel A la Villa des Artistes
Paris

Very clean, comfortable, charmless hallways and reception area. Nice breakfast selections. No tub, but nice shower and plenty of hot water

Authenticity & Character
Location
Near LOADS of good restaurants.
Staff
Cleanliness & Comfort
Le Manoir de la Maison Blanche
Amboise

Lovely and charming 5(?) unit B&B, about one mile from the main area of the village. Quiet and away from all the traffic and tourist noise. We heard cuckoo birds each morning. Our hosts were fully bilingual and very attentive. This is a place for those who have a car or bike.

Authenticity & Character
old, and in wonderfully maintained care
Location
Lovely and peaceful - lots of natural gardens, but a bit inconvenient unless you have a car
Staff
Aude and Rob
Cleanliness & Comfort
The mattress was comfortable.
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Jun 02, 2025
Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is...
Read more

Hello Linda,
I'm really pleased to hear that you enjoyed your time in the Loire Valley!
I would just like to clarify a few points:
When a traveler receives their trip plan, the hotel name and website are always included, allowing you to review all the details before confirming your booking. In your case, I suggested more than six different itineraries, including four different hotel options (better situated but more expensive) — and it was ultimately your choice to go with this one which is not a 5 stars.

Regarding the pick-up for the tours, I did not indicate it would be from your hotel, as you had chosen the small group option. This typically involves central meeting points rather than direct hotel pick-up.
As for the Giverny tour, we had indeed booked a small group experience (maximum 15 participants). If you ended up traveling in a larger bus, that was clearly not in line with what was planned. While the error originates from the service provider, we absolutely understand how this may have affected your experience, and we can offer a partial refund as a gesture of goodwill.
Regards
Nathalie

Amazing time in South America
Argentina | Apr 29 - May 22, 2025

K
Karen H.
Australia | Reviewed on May 26, 2025
I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and... Read more

I can't speak highly enough about the team from Say Hue Que in Buenos Aires, Micaela, Mila and Camilla. You ladies are fantastic. You made our trip from planning to execution to emergency hospital visit run so smoothly. You also linked us up with some amazing guides, in particular Carlos from Condor Travel in Peru, who was with us for six days, including four days walking the Inca Trail. His knowledge of Incan history, flora and fauna was exceptional. And a huge shout to our chef, Wilbur and his team of porters who made it possible for us to complete the Inca Trail. Who thought we could eat restaurant quality food in the middle of the Andes, miles from anywhere. You always had smiles on your faces and your speed and agility on the trail was mind blowing.
Lake Titicaca was also a beautiful place, but more than the floating reed islands of Uros, which were fascinating. Our guide, Abad, also from Condor Travel, lead us for two days hiking Taquile Island, cycling the Luquina Peninsula and kayaking along the coast of the lake. He helped us create memories of a lifetime!
Our guides in Buenos Aires and Iguazu Falls also did a good job but as we had small group tours (we had private tours in Peru) we didn't get to know them so well.

Activity Reviews
Program Uros, Taquile, Luquina - Day 1
Program Uros, Taquile, Luquina - Day 1
Puno

Our guide Abad made the two days a memorable experience. Viewing the lake from different perspectives gives Lake Titicaca more life. Everyone goes to see the Uros Islands, the floating reed islands, which are incredible, as are the people who live on them. But Lake Titicaca at 4000m, is more than that and to experience it hiking, cycling and kayaking is a great experience as you get to see different perspectives of the region. The home stay was also great to do.

Quality of Experience
Food
We ate local food prepared by local families.
Guides, Drivers and Staff
Transport
We were transferred by boat. Not a speed boat but at a speed to absorb the atmosphere and enormity of the lake
Half-Day Bike Tour: Local Life & Markets
Half-Day Bike Tour: Local Life & Markets
Santiago
Guides, Drivers and Staff
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Classic Inka Trail Program (4 Days / 3 Nights) - Day 1
Sacred Valley

I'd rate it 10 star if I could. Carlos Z our guide was superb as were Wilbur, our chef, and his team of porters.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kayak
Full Day Kayak
Sacred Valley

This kayak on Laguna Puiray was excellent. The guide supplied us with quality kayaks as well as good quality wetsuits and booties. We explored the lake and heard about the history and geography of the area. The picnic lunch was far more than a picnic. It was an amazing spread of local dishes prepared on site just for us. A great day out. Highly recommend the adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day trekking to the Rainbow Mountain and the Red Valley
Full-day trekking to the Rainbow Mountain and the Red Valley
Cusco

Rainbow Mountain is beautiful as is Red Valley. A must see natural phenomena.

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Parks & Squares Bike Tour
Half-Day Parks & Squares Bike Tour
Buenos Aires

A good overview of Buenos Aires. Our guide was knowledgeable and interesting. We learned a lot about buenos Aires in the 4 hours with him.

Quality of Experience
Guides, Drivers and Staff
Half-Day Dinner & Tango Show
Half-Day Dinner & Tango Show
Buenos Aires

The night was marred by it taking 75 minutes to get there as we were the first to be picked up and others weren't in the lobby on time, so we did a lot of waiting, and then 50 minutes to get home as we were the last to be dropped off. Mu husband then got sick afterwards (he never gets sick)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full-Day Iguazú Falls Argentine side
Full-Day Iguazú Falls Argentine side
Puerto Iguazú

A great day out. The falls are immense and spectacular, with so many different vantage points. Plenty of time to walk the trails and take loads of photos.

Quality of Experience
Guides, Drivers and Staff
Driver and guide were both personable and helpful.
Transport
Not into shared transfers as they take so much time.
Great Adventure Boat Trip (Iguazú National Park)
Great Adventure Boat Trip (Iguazú National Park)
Puerto Iguazú

So much fun. worth the money for the experience. Well organized.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Brazilian Falls tour
Half Day Brazilian Falls tour
Argentina

The Brazillian side of the falls gives you a totally different perspective and so worth doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Micaela Rodriguez

Already planning our next trip!
Ecuador | May 17 - May 25, 2025

S
Shannon S.
Dallas, TX | Reviewed on May 26, 2025
The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so... Read more

The local company, Authentic Ecuador was fabulous from start to finish! We had a welcome package of chocolates and coffee in our hotel room upon arrival, Paul met us at our cooking class and checked in with us along the way , our experience at the Napo Cultural Center was amazing, and our guide in Quito, Daniel, was truly exceptional…we feel like we were shown the highlights by someone who not only loves his country but wants others to also see how great it is…we had so many discussions, so many experiences ( chocolate tastings, coffee tastings, etc)…we feel like we are leaving a good friend in a country that we cannot wait to return to! Thank you again Paola! And Thank you Paul! and thank you Daniel!

Hotel Review
Napo Cultural Center
Quito

The Cultural Center was a great fit for us, amazing food, wonderful guides, and fabulous cultural as well as animal interactions!

Authenticity & Character
Love that it is owned and operated by the indigenous tribe
Location
Easy to do wildlife viewings each day
Staff
Everyone was helpful, professional, and truly seemed to love their job
Cleanliness & Comfort
Spotless, comfy, and great food!
Activity Review
Cooking Class
Cooking Class
Quito

We had so much fun with Carolina, the chef! The food we made was delicious!

Quality of Experience
The fun history provided by the chef as we cooked everything
Local specialist: Paola Vera Feijoo
Paola
Paola Vera Feijoo
Local specialist in Quito | Replied on May 26, 2025

Dear Shannon,
Thank you so much for your valuable review and kind words, it means the world to us to know how much you and George have enjoyed the beauty and culture of this unique country, Ecuador :)
We are thrilled to see that the experiences we picked for you have met your expectations and that our guides were so helpful! I'll make sure to communicate your positive feedback to all our partners and service providers.
We're looking forward to your next adventure with us here in Kimkim.
Best,
Paola and the Authentic Ecuador team

They were very detailed and everything went s...
Italy | May 8 - May 19, 2025

Maureen
Maureen D.
Ashburn, VA | Reviewed on May 26, 2025
They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned Read more

They were very detailed and everything went so smoothly. I loved getting the daily reminders of our itinerary. The guides and drivers were all great and professional. I would definitely recommend KimKim for anyone who wants a hassle free vacation planned

Hotel Reviews
Harmony Hotel Mykonos
Mýkonos City

Loved this hotel and the breakfast was amazing. It was in a great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Montani Hotel
Rome

Easy check in and the room was beautiful. This room was in the perfect location to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adamant Suites Santorini
Santorini

This property was beautiful just wish we knew what exact room we were getting. Our trip advisor told us we were getting upgraded and that wasn’t the case so we were very disappointed. The hotel handled it very professionally though and it wasn’t their fault. They were very helpful with luggage etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maison il Conservatorio
Sorrento

Beautiful property but the fan in the room caused the lights to bang against the wall. This hotel was in a great location and breakfast was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

Such a great property such a charming room with an amazing view of lake como

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice

Great location and very nice rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Walking Tour with St. Marks Basilica Access
Venice Walking Tour with St. Marks Basilica Access
Italy

She was amazing very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride
Venice Gondola Ride
Venice

Just ok didn’t interact or offer to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Evening Rome Walking Tour
Private Evening Rome Walking Tour
Rome

She cared more about the little details in a building etc and skipped over some of the big tourist things saying oh that’s to crowded. We were tourists and wanted to see the Spanish steps trevi fountain etc. She didn’t gear it to what we wanted to see and do.

Quality of Experience
Guides, Drivers and Staff
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome

She was amazing very intuitive to her group - kept things moving offered to take pics etc.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Making and Tiramisu Class
Pasta Making and Tiramisu Class
Rome

So fun total highlight of our trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exclusive Capri Boat Tour from Sorrento
Exclusive Capri Boat Tour from Sorrento
Italy

This was great the boat driver was awesome and patient while we went to the blue grotto.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour Amalfi Coast: Positano & Amalfi
Private Tour Amalfi Coast: Positano & Amalfi
Italy

Great driver very knowledgeable and courteous.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Catamaran Cruise around Santorini
Luxury Catamaran Cruise around Santorini
Santorini

Didn’t get to get bc of winds

Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jun 03, 2025

Dear Maureen, Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you enjoyed the daily itinerary reminders. It's great to know our guides and drivers made a positive impression as well. We're glad we could help make your vacation hassle-free, and we truly appreciate your recommendation. We hope to help you plan another amazing trip in the future!

Arrivederci!

Unforgettable Journey Through Morocco with Ki...
Morocco | May 4 - May 11, 2025

Mark
Mark H.
Denver, CO | Reviewed on May 25, 2025
Unforgettable Journey Through Morocco with KimKim Travel and Our Amazing Driver, Ilyace. My wife and I recently returned from an incredible trip to Morocco, meticulously planned by KimKim Travel, and we couldn’t be happier with the experience. From start to finish, everything was seamless, thoughtfully curated, and stress-free — allowing us to fully immerse ourselves in the magic and beauty of this fascinating country. Our journey took us from the bustling city of Casablanca, to the... Read more

Unforgettable Journey Through Morocco with KimKim Travel and Our Amazing Driver, Ilyace.

My wife and I recently returned from an incredible trip to Morocco, meticulously planned by KimKim Travel, and we couldn’t be happier with the experience. From start to finish, everything was seamless, thoughtfully curated, and stress-free — allowing us to fully immerse ourselves in the magic and beauty of this fascinating country.

Our journey took us from the bustling city of Casablanca, to the serene blue streets of Chefchaouen, the rich culture and history of Fes, the awe-inspiring dunes of Merzouga in the Sahara Desert, the peaceful palm groves of Skoura, and finally to the vibrant, colorful energy of Marrakesh.

Every destination offered something unique, and KimKim's local team, including Sharif in Fes and Hanan in Marrakesh, ensured that we experienced each place in a truly authentic and comfortable way.

One of the standout aspects of our trip was the fantastic lodging arranged for us. Each riad and hotel was not only beautiful and welcoming but also ideally located and reflective of the local character. We felt like every stop was a special experience, thanks to the thoughtful accommodations.

A major highlight of our journey was our private driver, Ilyace. From the moment he picked us up, we knew we were in great hands. He was incredibly professional, punctual, and knowledgeable — but more than that, he was kind, personable, and genuinely passionate about sharing his country with us. His insights, recommendations, and stories enriched every leg of the trip, and we felt both safe and cared for throughout. Ilyace truly went above and beyond, and we can’t thank him enough.

In summary, we wholeheartedly recommend KimKim and their Moroccan team to anyone considering a trip to Morocco. Their attention to detail, personalized approach, and the wonderful local connections (like Ilyace!) made our trip unforgettable. We came home with not only beautiful memories but a deep appreciation for the culture, landscape, and people of Morocco.

Hotel Reviews
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

Sharif was excellent!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on May 26, 2025
Hello Mark, Thank you so much for your kind words! We’re really happy to hear that you and your wife had such a great time in Morocco. It sounds like you enjoyed every stop, from the busy streets of Casablanca to the peaceful desert and the lively souks of Marrakesh. We're especially glad that Ilyace made your trip extra special. He’s a wonderful part of our team, and it means a lot to hear that he made you feel safe, cared for, and helped you enjoy the journey even more. We’ll make sure to... Read more

Hello Mark,

Thank you so much for your kind words! We’re really happy to hear that you and your wife had such a great time in Morocco. It sounds like you enjoyed every stop, from the busy streets of Casablanca to the peaceful desert and the lively souks of Marrakesh.

We're especially glad that Ilyace made your trip extra special. He’s a wonderful part of our team, and it means a lot to hear that he made you feel safe, cared for, and helped you enjoy the journey even more. We’ll make sure to share your kind words with him!

Thanks again for choosing to travel with us, it was a real pleasure helping to plan your trip. We’d love to welcome you back someday for more adventures!

Best regards,
Hamza

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