Kimkim Trip Reviews

4.8
Based on 20,123 ratings
Read 20,123 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Not as good as my previous trip with Kim2
Galapagos Islands | Feb 14 - Feb 22, 2025

Soo K
Soo K C.
Dallas, TX | Reviewed on Mar 11, 2025
Hello Alavaro First of all, many thanks for the recommendations on the itinerary to Quito/Galapagos.
I would like to share my feedback with you.
What went well
1. Good planning prior to the event with Alvaro via chat online and WhatsApp,
2. Good choices of hotel throughout my stay. The room in Isabela has defective AC and the hotel changed my room immediately,
3. Mr Julio on Isla Bella provided his contact details share some local recommendations on my free time,
Not so... Read more

Hello Alavaro

First of all, many thanks for the recommendations on the itinerary to Quito/Galapagos.
I would like to share my feedback with you.

What went well
1. Good planning prior to the event with Alvaro via chat online and WhatsApp,
2. Good choices of hotel throughout my stay. The room in Isabela has defective AC and the hotel changed my room immediately,
3. Mr Julio on Isla Bella provided his contact details share some local recommendations on my free time,

Not so well
1. The hiking to Sierra Negra supposed to be a small group but it has more than 20pax on the hiking group,
2. A lot of the activities was marked as small group, but it seems the local guides in Galapagos tends to consolidate their trips into larger groups to share resources,
3. I paid for my own lunch on the Quito Local Street Food Adventure. The guide is helpful, but I don’t think he has the experience for a food tour. He does not have a fixed itinerary and seems to be planning “on the go”. My last foodie tour in Peru was great, where the guide has a fixed itinerary of the various food for us to try.

Even better if
1. I took a later flight to GPS and missed the tree planting activity. It would be better to remind the next traveler, so they book an earlier flight to GPS,

All in all, it was a good trip but it was not as exclusive as my previous Peru trip with KimKim.

Hotel Reviews
Hotel La Laguna Galapagos
Puerto Villamil

I did not stay in this hotel. It was changed from my original itinerary

Mainao
Puerto Ayora

good location and nice room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Las Plazas
Quito

Good location but the room is small with no window

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Local Street Food Adventure in Quito
Local Street Food Adventure in Quito
Quito

I paid for my own lunch on the Quito Local Street Food Adventure. The guide is helpful, but I don’t think he has the experience for a food tour. He does not have a fixed itinerary and seems to be planning “on the go”.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Good to see Candy again
Transport
The boat was clean and spacious for a large group
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Discover the Wonders of Tintoreras Islet: A Journey into Breathtaking Biodiversity
Galapagos Islands
Quality of Experience
Guides, Drivers and Staff
Transport
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
I assumed small group means less than 5 pax, but it was a large hiking group
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring the Underwater World: Diving Day in Santa Cruz
Exploring the Underwater World: Diving Day in Santa Cruz
Galapagos Islands

Seems there were some miscommunication between Kim2 and the local dive company but Alvaro and Veronica sorted it out. It would be better to provide a local contact number for me so I can sort things out locally.

Quality of Experience
Poor water visibilty and did not see much
Food
Guides, Drivers and Staff
Dive Master should pay more attention on the dive group and make sure everyone is around him. Rather than swimming ahead and leaving everyone behind
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

I took a later flight to GPS and missed the tree planting activity. It would be better to remind the next traveler, so they book an earlier flight to GPS,

Quality of Experience
Food
good introduction to the local Galapagos food
Guides, Drivers and Staff
Candy was great guide
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 13, 2025
Hello Soo K! Thank you for sharing your experience! I am so happy that you enjoyed the planning process, hotel selections, and local support in Isabela—especially Mr. Julio’s recommendations. It’s great to hear that the team was responsive and ensured a smooth stay. I appreciate your insights on group sizes in Galapagos and the food tour in Quito. I’ll work with our partners to improve these aspects while keeping the personalized touch we aim for. Your note on flight timing is also very... Read more

Hello Soo K!

Thank you for sharing your experience! I am so happy that you enjoyed the planning process, hotel selections, and local support in Isabela—especially Mr. Julio’s recommendations. It’s great to hear that the team was responsive and ensured a smooth stay.

I appreciate your insights on group sizes in Galapagos and the food tour in Quito. I’ll work with our partners to improve these aspects while keeping the personalized touch we aim for. Your note on flight timing is also very helpful—I’ll make sure future travelers get clearer recommendations.

I’m happy to hear you had a good trip, and I’d love to welcome you again for an even more exclusive experience next time!

Best regards,
Alvaro

New Zealand Trip
New Zealand | Feb 11 - Mar 4, 2025

C
Craig & Valoree H.
Seattle, WA | Reviewed on Mar 11, 2025
I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the... Read more

I had spent a few years researching New Zealand and had gathered a lot of information. Early last year I began gleaning through it all in an effort to create an itinerary that included hikes/fishing/golf, sites we'd enjoy, and cultural experiences that would fit into about 3 weeks. Suffice it to say I got over-whelmed and it all got into a log-jam. I'd gone to Kimkim for help with an Iceland and Faroe Islands trip, so I reached out to them again. This was exactly what I needed to fix the jam-up! Our primary rep was Paula. She reviewed all I'd come up with, and then worked along side me to pull together what worked best to accomplish our trip. When all was finalized, we were sent a complete trip folder, and were advised of our New Zealand in-country contact. Everything we needed was there - very reassuring. The trip went well, and when we had a specific question about one of the rental cars, our in-country person was very helpful. Very pleased with the service Kimkim provided, once again. Greatly appreciated Paula!

Activity Review
Half Day Kahukiwi Experience
Half Day Kahukiwi Experience
Rotorua

Spent half a day with the son of one of the Maori tribes chief. He shared many aspects of his culture, including historical information as well as current information. This included taking us to one of his tribe's Wharenui and then teaching us what this for. We had many questions, and he took time to answer each. Near the end of our time together, he made a "tea time" for us at a small tea house he had built on his family's land - it was on top of a hill, and the view was beautiful. When I explained to Paula what type of cultural experience we wanted, she suggested this, and it was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 11, 2025
G'day Craig & Valoree, Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :) Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make... Read more

G'day Craig & Valoree,

Firstly, thank you so much for taking the time to share your feedback about your recent trip with me. I truly appreciate your kind words and it's wonderful to hear your vacation was a memorable one. I know how hard you worked to put this vacation together and I'm happy I got to be part of that planning process. :)

Your review means a lot to me and helps me continue to provide exceptional service to valued clients like you. If there's anything else we can do to make your future travels even more memorable, please don’t hesitate to reach out.

Looking forward to assisting you with your next adventure to the South Pacific!

Kind Regards,
Paula

Great and convenient service for an excellent vacation
Costa Rica | Feb 22 - Mar 3, 2025

Ceinwen
Ceinwen P.
Seattle, WA | Reviewed on Mar 11, 2025
Kimkim planned a wonderful vacation for us and worked through a local company Serendipity that was great. They were friendly and responsive throughout the planning process. During our vacation I felt they went above and beyond multiple times to make sure we had a great vacation. For example, we got the time for one of our tours wrong and missed our pickup. Serendipity contacted us to let us know and communicated with the tour company to make sure we could still make it to our sunset sailing... Read more

Kimkim planned a wonderful vacation for us and worked through a local company Serendipity that was great. They were friendly and responsive throughout the planning process. During our vacation I felt they went above and beyond multiple times to make sure we had a great vacation. For example, we got the time for one of our tours wrong and missed our pickup. Serendipity contacted us to let us know and communicated with the tour company to make sure we could still make it to our sunset sailing tour (which we did). They made traveling to a country we had never been to before feel easy with minimal effort on our part. The selection of tours and accommodations was really great. Overall we had a really good vacation that enabled us to relax and not worry about things going wrong or choosing less good experiences.

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio

Hotel room smelled very musty the entire time, was missing basics like a coffee machine/tea and phone, and no outlets by the bed. The breakfast was good quality though minimal compared to some other stays. The overall best feature was location beach side, and the private beach seating with shade cover - this part was 5/5 in addition to very nice and accommodating staff.

Monteverde Country Lodge
Monteverde

Good breakfast and nice touch to have welcome beverages. Cleaning staff were a little pushy. Clean and comfortable. Missing outlets near the bed. Portable air conditioner required regular emptying (roughly every 8hr) to be used.

Authenticity & Character
Very beautiful landscaping
Location
Very close by to town and there is a sidewalk if wanted to walk though distance to main centre a bit far for that.
Staff
Cleaning staff attempted to come in to clean while we were about ti shower and were rather pushy about it. They didn't return later in day though that might have been a misunderstanding due to language barrier.
Cleanliness & Comfort
Cleanliness was great, but we were missing outlets near the bed, had to frequently empty the portable air conditioner, and also had a table right outside our shower where people could be listening/watching (there was a bit of a cover for the window but can see someone's outline of their head if it is dark out with lights on inside and they are tall.
Lomas del Volcán
Fortuna

Great breakfast. Fun having individual bungalows. Amazing heated pool!! Helpful staff. Great to have outlets near the bed on both sides.

Authenticity & Character
Location
A bit far away for walking into town but meant it was great view. And with a car not a big deal.
Staff
Cleanliness & Comfort
Hampton by Hilton San José Airport
Alajuela

Excellent option to be nearby the airport. The 24/7 shuttle was super convenient as was the option to pick up and drop off the car rental.

Authenticity & Character
Pretty standard hotel
Location
Good for early/late airport transfers
Staff
Cleanliness & Comfort
Useful to have snack/fast grocery in hotel and outlets near bed
Activity Reviews
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

Ended up with private tour! Our guide was truly excellent in terms of knowledge, having a great monocular, and taking super pictures on our phones through it. Also by far the experience with most wildlife seen which was very cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Sailing Cruise on the Brisa Elegante
Sunset Sailing Cruise on the Brisa Elegante
Costa Rica

Fun experience, cool ship, really awesome to get to swim in the amazing water, sunset views were amazing, food was excellent, crew was very nice. On the whole it was great! Only downside was not enough seating in shade.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Reserve Guided Hike
Monteverde Cloud Forest Reserve Guided Hike
Monteverde

We ended up having a private guided tour which was awesome. Our guide Chris was super knowledgeable especially about birds and plants which was great! We got to see some neat wildlife and plants. It was an odd time because there were no clouds but that couldn't be helped!

Quality of Experience
Guides, Drivers and Staff
Transport
When we arrived we needed to pay extra for parking and it took a while for the staff to find our reservation.
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

Our experience and guide was excellent! Cesar was funny and very knowledgeable. We had a great time learning about the coffee, sugar and chocolate production process and tasting along the way. Clever set up with stations throughout the property.

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs & Meal
EcoTermales Hot Springs & Meal
Costa Rica

Overall very nice and relaxing pools with excellent food. Had a good experience on the whole. There was a different expectation issue where we were told we could enter at any time after 5pm by the tour company but when we arrived at 530 we were told we had to wait until 6, at which point we had to first eat dinner then could go to the pools.

Quality of Experience
Food
Arenal Volcano & 1968 Reserve Guided Hike
Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna

This was a nice walk where we got to see great views of the Volcano and learn a bit about its history inclduing past eruption. Took a lot less time than allotted and appreciated the bit of fresh fruit at the end.

Quality of Experience
Guides, Drivers and Staff
The guides English could have been better but overall learned the important points.
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

This was so great, one of the highlights of our trip. Our guide was super knowledgeable of the local floral and fauna. He also asked if there was anything we wanted to see explicitly and he found them for us! Namely a sloth (saw two!). He also took pictures for us and shared them afterwards. The guides were very collaborative so found more things for us to see throughout the walk.

Quality of Experience
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

Very fun! Felt very safe as well, which was a concern for one of our party :)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 11, 2025

Ceinwen, thank you for taking the time to write a thorough review and mention your guides by name. They will be happy to hear that they provided you with a great experience in Costa Rica.
Thank you also for sharing these great photos! They will inspire future travelers for sure! ⭐You both look very excited about your adventures!

Thank you
Holden Ketchum
Serendipity Adventures

Our family of 4 had a wonderful first trip to Japan...
Japan | Feb 28 - Mar 9, 2025

J
Jonathan G.
Chicago, IL | Reviewed on Mar 10, 2025

Our family of 4 had a wonderful first trip to Japan with Shona's planning and guidance. We didn't have a lot of notice on the trip, but she was still able to put together a really nice itinerary. We had great communication with our drivers, who were all on time and sent photos to explain how to find them when getting off the rails and at the airport.
We had very good experiences with all three of our tour guides, but Zumi in Kyoto went above and beyond to teach about the area and connect with our family. I highly recommend using Shona and the KimKim platform to plan your trip to Japan.

Local specialist: Shona Zhang
Shona
Shona Zhang
Local specialist in Japan | Replied on Mar 17, 2025

Thank you for sharing your wonderful experience! I’m so glad to hear that I‘m planning and guidance made your first trip to Japan a memorable one. It’s great that the drivers and guides provided excellent service, and I’ll be sure to pass along your kind words to Zumi.

We truly appreciate your recommendation and would love to assist you with any future travels!

The service provided by Kimkim was 100% worth...
Thailand | Feb 24 - Mar 6, 2025

E
Edwin C.
Newark, NJ | Reviewed on Mar 10, 2025
The service provided by Kimkim was 100% worth every penny. My trip specialist, Mint, was super responsive, and did a great job planning our trip. She worked within our budget, coordinated everything perfectly and was available for any questions or concerns. To be perfectly honest, I barely needed to communicate with her during the trip, because she planned it so well! my only gripe would be that some of the activities, particularly in Bangkok, were so touristy that they just weren't... Read more

The service provided by Kimkim was 100% worth every penny. My trip specialist, Mint, was super responsive, and did a great job planning our trip. She worked within our budget, coordinated everything perfectly and was available for any questions or concerns. To be perfectly honest, I barely needed to communicate with her during the trip, because she planned it so well!

my only gripe would be that some of the activities, particularly in Bangkok, were so touristy that they just weren't fun. The canal boat tour was the most touristy tourist trap I've ever done and was just not enjoyable. this is not kimkims fault, just the reality of it.

The Jim Thompson House was also pretty lame. Again, not Kimkims fault. I was hoping for a more "real" experience but everything was cookie cutter tourist attractions. But we made the best of it, and our tour guides were very helpful.

However, it's hit or miss for some thing's. a couple of potential group activities were just my wife and I, which was great. The cooking class was very intimate and we got to get really personalized lessons. The motorbike night food tour was also very fun and our tour Guide, Yee, was cool AF.

All of the tour guides were professional, punctual, and spoke great English. All of the hotels and transportation were spot on. tacos were always there too pick is up and take us to our next destination.

Mint took a lot of the stress out of enjoying our trip. For our first trip to Asia (Thailand), Kimkim was great. They gave us the confidence to do it on our own the next time.

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok

The Quarter Hua Lamphong in Bangkok was nice overall. The main downside was that only one elevator was operational during our stay due to construction, which caused delays. Other than that, we were happy with the place.

De Chai The Deco Hotel
Chiang Mai

The accommodation at De Chai The Deco Hotel in Chiang Mai was absolutely fantastic. It was the only place that was part of the original plan, and we loved it. Everything met our expectations, and there were no issues at all.

Activity Reviews
Sunrise Glory visit to Maya Bay, Pileh Lagoon & Bamboo Island
Sunrise Glory visit to Maya Bay, Pileh Lagoon & Bamboo Island
Ko Phi Phi

Another super touristy event. I would skip the majority of it, and just go snorkeling. We woke up super early (which was fine) to be the first on the tour before the beaches got over crowded... but they were overcrowded from the moment you arrived. also Sunrise happened before we even got on the boat so it was nothing spectacular. Visiting the beach where they filmed the movie "The Beach" is just a beach and not that exciting. go figure. Snorkeling was cool, otherwise the motorboating around was just a waste of time.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy Chiang Mai Nightlife with a Bike!
Enjoy Chiang Mai Nightlife with a Bike!
Chiang Mai

Or guide, Yee, made this a fun and exciting experience. Riding on the scooters was fun (and felt very safe), the information provided, and food we tasted was great. Another good event.

Quality of Experience
Food
Guides, Drivers and Staff
Or guide were driving the scooters! never felt unsafe.
Transport
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai Cooking Class Experience-Small Group
Chiang Mai

THE BEST THING WE DID AND ATE IN Thailand! So, full disclosure, I'm a professional chef, and wife is pretty adept as well. The cooking instructor meet us and took us to the market. She had a plan, but I opened it by telling her what I wanted to learn. And she said "Game On!". Okay, she didn't say that, but she would have. She revised her cooking class for us to make the things I wanted to learn and she killed it! The food we made was So good, and because it was only my wife and I, we got super hands on personal lessons. I also had a couple of beers while we cooked and ate, and it just made for the best experience. Beginning to end, from the ride to the market, to shopping, to cooking, then eating, 11 out of 10 experience. THANK YOU!!

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai

I applaud and support the effort of protecting the elephants. Everyone seemed to enjoy this activity, but wasn't my thing. But that's a "me" problem.

Quality of Experience
Food
worst meal we ate. But we understand they had to cook for the masses, most of which couldn't handle spice/flavor.
Guides, Drivers and Staff
Transport
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai

This was not bad. Beautiful national Park, but nothing too special. The temples built by the Airforce were grand but also very... contrived?

Quality of Experience
Food
good for those who don't like spice. They cater to all, not to the authentic flavors that you expect from Thai food.
Guides, Drivers and Staff
Transport
Bangkok by local transfers and temples visit
Bangkok by local transfers and temples visit
Bangkok

don't miss this. very cultural and immersive. Or guide, Ms. Anita explained so much to us. she was incredible!

Quality of Experience
Guides, Drivers and Staff
Explained the culture and history to us. She knew everything!
Transport
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Not worth the hype. I asked for our tour guide to take us down the side streets through the local markets behind the railway. That was more interesting than the main attraction.

Quality of Experience
the attraction is meh, nothing worth seeing.
Guides, Drivers and Staff
Transport
Local specialist: Mint Pham
Mint
Mint Pham
Local specialist in Thailand | Replied on Mar 11, 2025

Hi Edwin,
Thank you for your meaningful reviews! I hope you enjoy your trip to Thailand. I look forward to helping you plan another trip to Thailand, Vietnam, or Cambodia. :)
Have a good day!
Best,
Mint

Our guide Miguel was the highlight of our tri...
Peru | Feb 28 - Mar 8, 2025

C
Claire B.
Nicetown-Tioga, PA | Reviewed on Mar 10, 2025

Our guide Miguel was the highlight of our trip! He was so knowledgeable, great energy, and took such good care of our family during the trip and our adventures in Cusco and Machu Picchu

Local specialist: Anne Godoy
Anne
Anne Godoy
Local specialist in Lima | Replied on Mar 13, 2025

Hello Claire,
Thanks for taking the time to share your feedback. We truly appreciate it!

Miguel is one of the best we work with, and I am happy to read you find your time with him to be one of the highlights of your trip.

I hope Peru left you with unforgettable memories and experiences that will stay with you for a lifetime. ✨

Best Regards
Anne

Morocco family trip in March
Morocco | Mar 2 - Mar 9, 2025

R
Roselyne V.
Canada | Reviewed on Mar 10, 2025
We had a sensational 8 days Morocco tour with Karim as our driver and Original Travels. We arrived at Casablanca and traveled to Fès, Middle Atlas, Sahara Desert (Eerg Chebbi), Dades Valley, High Atlas, Marrakech. All the organized activities, visits and accomodations were perfect for our family of four with two kids (10 and 12 years old). The flow of our journey was fluid and easy. The food was just great and tasteful everywhere. Our week favorite was the desert expedition on dromaderies... Read more

We had a sensational 8 days Morocco tour with Karim as our driver and Original Travels. We arrived at Casablanca and traveled to Fès, Middle Atlas, Sahara Desert (Eerg Chebbi), Dades Valley, High Atlas, Marrakech. All the organized activities, visits and accomodations were perfect for our family of four with two kids (10 and 12 years old). The flow of our journey was fluid and easy. The food was just great and tasteful everywhere. Our week favorite was the desert expedition on dromaderies and the guided tour around the erg chebbi dunes. For the food, the dinner at Dar Rihanna at Boulmane Dades was gastronomic. Our local guide in Fès (Shafic) and in the desert (Amady) were excellent. Thanks for everything Karim and your team !

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

The full experience was perfect! Even when we were the only guest, they did everthing as intense as if the camp was full.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

The staff was very kind and helpful. The breakfeast was very good also.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour
Exploring Marrakech's Wonders: A Family-Friendly Guided Tour
Marrakesh

Except for the visit of the palace, we only visited the medina with the market (souk). Because we already had this kif of visit in Fès, we would have appreciated to visit more quickly the medina and focus on other specificities of Marrakech.

Quality of Experience
Guides, Drivers and Staff
He did the same tour as he probably do everytime, he did not adjust his explanations even if we had visited a similar place in Fès.
Transport
By walk
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Guides, Drivers and Staff
Karim did great stops during the trip.
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga

We only did sand board on a small dune close to the camp. We didn't have the chance to go on bigger one because there was nobody to come with us, even if we had time to do it.

Quality of Experience
Guides, Drivers and Staff
No one helped us with this. We asked the camp.
Transport
Family Desert Adventures in Erg Chebbi - Meeting with the last nomads of Morocco
Family Desert Adventures in Erg Chebbi - Meeting with the last nomads of Morocco
Merzouga

Good trip in the desert. We learned a lot of things.

Quality of Experience
Guides, Drivers and Staff
Amady was very good and experimented. He background as nomad and as rally staff were very appreciated.
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

Even if we had 8 hours of drive, our driver Karim made it look quicker! We did interesting stops: Ifrane, forest and Monkeys, restaurant, snowball fight in the Atlas, and multiples views. The end of our day was perfect and fluid with the camels in the desert for the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Family's Guided tour of Fez
A Family's Guided tour of Fez
Fes

The different sites visited were great: outside and inside the medina. Keep this as it is.

Quality of Experience
Food
Good restaurant
Guides, Drivers and Staff
Our guide Sharif was very good. He responded very to all of our questions.
Transport
We never had to wait for our driver, Karim was always there.
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Very interesting
Transport
We took pictures outside of the Mosque to have on overall view and Karim bring us straight to the entrance after.
Quick Tour of Casablanca with your Driver-Guide
Quick Tour of Casablanca with your Driver-Guide
Morocco

We did not do this activity, we went directly to the Mosque.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 27, 2025
Hi Roselyne, Thank you so much for your kind words! We’re really happy to hear that you and your family had such a great time in Morocco with Karim and our team. It’s wonderful that everything went smoothly and that you enjoyed the activities, food, and beautiful places along the way. The desert adventure and guided tour around Erg Chebbi sound like amazing highlights! We’re also glad you loved the dinner at Dar Rihanna—it’s definitely a special place. Karim, Shafic, and Amady will be so... Read more

Hi Roselyne,

Thank you so much for your kind words! We’re really happy to hear that you and your family had such a great time in Morocco with Karim and our team. It’s wonderful that everything went smoothly and that you enjoyed the activities, food, and beautiful places along the way.

The desert adventure and guided tour around Erg Chebbi sound like amazing highlights! We’re also glad you loved the dinner at Dar Rihanna—it’s definitely a special place.

Karim, Shafic, and Amady will be so happy to know they helped make your trip unforgettable. We truly appreciate you choosing us and hope to welcome you again in the future! 😊

Best Wishes,
Abdel

Our trip was a very memorable experience from...
Nepal | Feb 16 - Feb 24, 2025

A
Anne M.
Peachtree City, GA | Reviewed on Mar 10, 2025
Our trip was a very memorable experience from start to finish! Our guide Pratikshya wanted to know our interests and concerns every step of the way. The accommodations at each of our stops could not have been better. The employees at each of our hotels were welcoming and helpful. The trip was full of surprises from the many temples to the trip to the Annapurna base camp. One of my favorite experiences was the MoMo cooking class with some helpful local women. The lake area was a relaxing... Read more

Our trip was a very memorable experience from start to finish! Our guide Pratikshya wanted to know our interests and concerns every step of the way. The accommodations at each of our stops could not have been better. The employees at each of our hotels were welcoming and helpful. The trip was full of surprises from the many temples to the trip to the Annapurna base camp. One of my favorite experiences was the MoMo cooking class with some helpful local women. The lake area was a relaxing change from Kathmandu and the views on the day hike were spactacular. Our stay at the chiwan National Park exceeded expectations. Our guide during our stay went our of his way to see that we experinced all the best at the Park.

Hotel Review
Temple Tree Resort & Spa
Pokhara

Accomodations were wonderful and we took full advantage of the Spa. The food at the restaurant was excellent.

Authenticity & Character
Beautiful setting
Location
Easy walk to the lake.
Staff
Answered all questions with a smile
Cleanliness & Comfort
Local specialist: Amanda Delecca

We cannot say enough about this amazing trip....
Morocco | Mar 4 - Mar 9, 2025

J
Jan F.
Bend, OR | Reviewed on Mar 10, 2025
We cannot say enough about this amazing trip. Every place we stayed, every guide assured that we had the very best experience. And…Ismael, our driver, was incredible. He was a tour guide and a driver wrapped up in one amazing, personable, knowledgeable person. In many ways a driver can make or break the trip. We were so fortunate to have an exceptional one.
We have used KimKim several times and they have NEVER disappointed.
Read more

We cannot say enough about this amazing trip. Every place we stayed, every guide assured that we had the very best experience. And…Ismael, our driver, was incredible. He was a tour guide and a driver wrapped up in one amazing, personable, knowledgeable person. In many ways a driver can make or break the trip. We were so fortunate to have an exceptional one.
We have used KimKim several times and they have NEVER disappointed.

Hotel Reviews
Riad Laaroussa
Fez medina

Beautiful riad located in the Medina in a great location. Food amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Great
Location
Staff
Everyone so friendly. Including the breakfast staff.
Cleanliness & Comfort
Euphoriad
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Despite do rain we loved our tour and our time in Rabat.

Quality of Experience
Guides, Drivers and Staff
Transport
Our driver, Ismael, was the best. We drove a lot and he was tour guide and driver. Excellent.
Local specialist: Hassan El Amrani
Hassan
Hassan El Amrani
Local specialist in Morocco & USA | Replied on Mar 10, 2025

Hello Jan,

Thank you for sharing your wonderful feedback! We're thrilled that your trip exceeded expectations, and grateful for your kind words about Ismael, our exceptional driver / guide :-).
We appreciate your loyalty to KimKim and look forward to helping you plan your next adventure!

Best regards,
Hassan

Great trip to Thailand, Cambodia, and Vietnam
Thailand | Feb 17 - Mar 1, 2025

A
Anne C.
Los Angeles, CA | Reviewed on Mar 10, 2025
Our trip was fantastic. Hoa and Ashley (Phuong) from KimKim provided amazing service and support with planning the trip and making adjustments as needed. They were professional, helpful, friendly, and endlessly patient. We were very happy with everyone who helped us at each of our destinations, particularly our guide Sun Bunthoeum in Siem Reap, Cambodia; our guide Bach in Hanoi; and Diep, our driver in Hanoi. Bach and Diep make a great team and filled our time in Vietnam with laughter. Read more

Our trip was fantastic. Hoa and Ashley (Phuong) from KimKim provided amazing service and support with planning the trip and making adjustments as needed. They were professional, helpful, friendly, and endlessly patient. We were very happy with everyone who helped us at each of our destinations, particularly our guide Sun Bunthoeum in Siem Reap, Cambodia; our guide Bach in Hanoi; and Diep, our driver in Hanoi. Bach and Diep make a great team and filled our time in Vietnam with laughter.

Hotel Reviews
Mon Cheri Cruises

The ship was pleasant with clean, comfortable rooms. The cruise itself was disappointing. We would have liked to spend much more time underway to see the stunning scenery go by. Instead we spent too much time at anchor, for kayaking and a land excursion to a cave. Those two stops were interesting but not worth the time that could have otherwise been spent underway. Most of the sailing time happened during the night, when it was too dark to see the scenery. The staff was great, especially Ducky, our waiter, and Jasmine, the cruise director.

Authenticity & Character
Staff
Cleanliness & Comfort
Emeralda Tam Coc Resort

Fantastic location right on the river and within easy walking distance of town, vendors, street food, etc. We upgraded to premium deluxe rooms, which were great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirant Hotel
Hoan Kiem, Hanoi

Fantastic location in the Old Quarter and within easy walking distance of the water puppet theatre and Hoan Kiem Lake. Rooms were clean but rather plain and ordinary.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The hotel was very clean, but the rooms were too plain and basic.
Anjali by Syphon

Very nice hotel with lush gardens that create an oasis in the middle of Siem Reap.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solitaire Bangkok Sukhumvit 11
Bangkok

The hotel was clean and comfortable in a great location. The gym and pool were quite nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-day Morning Duong Cooking Class (Joining Activity)
Half-day Morning Duong Cooking Class (Joining Activity)
Hanoi

A great experience. The chef who conducted our class was very personable; he made the class fun and interesting. It was more of a cooking demonstration than an actual class, but he did give us some tasks to do. The tour of the local market to buy produce and other supplies was great. The meal we (mostly the chef) prepared ended up being one of the most delicious meals of our trip. Highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lan Ha Bay - Cat Ba Island - Tuan Chau - Disembarking Cruise (Mon Chéri Cruises)
Lan Ha Bay - Cat Ba Island - Tuan Chau - Disembarking Cruise (Mon Chéri Cruises)
Ha Long Bay

The cave was interesting but not particularly special. We would have preferred to skip the excursion altogether and spend more time underway to see the beautiful scenery and natural rock formations of Ha Long Bay.

Quality of Experience
Guides, Drivers and Staff
Transport
Boarding Cruise - Halong Bay - Lan Ha Bay - Tra Bau (Mon Chéri Cruises)
Boarding Cruise - Halong Bay - Lan Ha Bay - Tra Bau (Mon Chéri Cruises)
Ha Long Bay

The ship was clean and comfortable, and the staff was great. The best part of the cruise was when we were underway, so we could see the beautiful scenery going by. Unfortunately, we did not spend that much time underway, which was disappointing. Much of the daytime was spent at anchor, for kayaking or a land excursion to visit a cave. Sailing seemed to mostly happen overnight, when people were sleeping and it was too dark to see the scenery anyway. I would definitely recommend a different cruise that skips land excursions, spends more time underway, and takes in more of the amazing scenery of Ha Long Bay.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature Walk in Cuc Phuong National Park
Nature Walk in Cuc Phuong National Park
Ninh Binh

We enjoyed our visit to the primate rescue center, and it was great to see the important work being done there. The turtle rescue center was less interesting. The hike through the jungle was a good way to get an up-close experience of the jungle but otherwise was unexceptional. This was a good outing, but I wouldn't do it again and don't necessarily recommend it.

Quality of Experience
Guides, Drivers and Staff
Transport
Hang Mua Viewpoint - Visit Tam Coc & Bich Dong Pagoda
Hang Mua Viewpoint - Visit Tam Coc & Bich Dong Pagoda
Ninh Binh

Bich Dong Pagoda, which is built into the mountainside was well worth the hike up to see it. The Hang Mua Viewpoint has good views but was too crowded with tourists. The boat ride along the river was incredible, with rice fields on either side and mountains rising straight up out of the fields. That experience was definitely one of the best parts of our trip and featured some of the most unique and beautiful scenery we've ever seen.

Quality of Experience
Guides, Drivers and Staff
Transport
Unfold The Secret of Hanoi Street Food
Unfold The Secret of Hanoi Street Food
Hanoi

One of the highlights of the trip. Our guide Bach took us to some amazing spots and vendors and was willing to keep going for as long as we were able to keep eating!

Quality of Experience
Food
Guides, Drivers and Staff
Water puppet show
Water puppet show
Hanoi

Amazing show. We were a bit skeptical about it ahead of time but were so glad we did it. Don't miss this fantastic show!

Quality of Experience
Guides, Drivers and Staff
Hanoi Half Day Exploration
Hanoi Half Day Exploration
Hanoi

Great visit to the Temple of Literature and the Ho Chi Minh complex: well worth doing. It was great to see these two sites, but I wish we had seen more of Hanoi. A full-day tour probably would have been better for us.

Quality of Experience
Guides, Drivers and Staff
Our guide Bach and our driver Diep were terrific. They are a great team and made every outing lots of fun.
Transport
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap - Visit the floating villages of Tonlé Sap - Kompong Phluk
Siem Reap

Interesting experience. We were amazed by the vastness of Tonle Sap. This excursion has limited impact in the dry season, which is when we visited, but may be better in the rainy season. The houses do not actually float; they are built on stilts. In the dry season, you see the stilts rise dozens of feet above the water, because the lake level is so low. In the rainy season, the houses probably appear to float.

Quality of Experience
Guides, Drivers and Staff
Transport
Kulen Mountain Adventure by Jeep
Kulen Mountain Adventure by Jeep
Siem Reap

Somewhat interesting and fun to go by Jeep, but probably not worth an extra day in Siem Reap.

Quality of Experience
Food
Guides, Drivers and Staff
Our guide and drivers (August, Sovann, and another driver whose name I don't know) were friendly and knowledgeable and spoke great English.
Transport
The Jeeps were fun, but be prepared to be very dirty after a long drive on dirt roads.
Angkor Complex Discovery
Angkor Complex Discovery
Siem Reap

Absolutely worth seeing. Despite knowing that we were visiting ruins of great temples, it was still a bit shocking and disappointing to see the state of disrepair that the ruins have fallen into. We hope that over time Cambodia will be able to invest more into preservation and restoration. Ta Prohm, with trees growing directly out of the ruins, was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Good cultural experience, but some dances were more interesting than others. It would have been helpful to have a detailed program to explain the origin and meaning of the various dances. The food was unexceptional.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Back to The Glorious Days of Ayutthaya Kingdom
Back to The Glorious Days of Ayutthaya Kingdom
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Our guide's less-than-great English was a limiting factor.
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Super fun with lots of great food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok Symbolic Temples
Bangkok Symbolic Temples
Bangkok

Amazing places: very interesting and well worth doing.

Quality of Experience
Guides, Drivers and Staff
Our guide was friendly, enthusiastic, and knowledgeable. However, his English was not the best, and he was often difficult to understand.
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 12, 2025

Hi Anne,
Thank you so much for your kind words! I’m thrilled you had a fantastic trip and enjoyed working with us. Sun, Bach, and Diep are amazing, and I’m so glad they made your journey special with laughter and great memories.
We’d love to welcome your family back anytime!
From Hanoi with love😘🥰,
Hoa, Phuong & Exotic Voyages Team

Wonderful experience for nine old friends discovering the beauty of Argentina.
Argentina | Mar 1 - Mar 8, 2025

John
John A.
Atlanta, GA | Reviewed on Mar 10, 2025
Our trip was a bit complicated due to having 9 men traveling together. KimKim was a tremendous help selecting housing, arranging transportation and selecting the appropriate activities. Everything was comfortable and reliable. Our adventures were memorable, challenging and educational lead by likable guides. We had a fun day at the ranch and glacier with Pablo. He is a professional guide in every way. Our kayaking leaders stressed safety, educated us on geology and provided an overall fun day... Read more

Our trip was a bit complicated due to having 9 men traveling together. KimKim was a tremendous help selecting housing, arranging transportation and selecting the appropriate activities. Everything was comfortable and reliable. Our adventures were memorable, challenging and educational lead by likable guides. We had a fun day at the ranch and glacier with Pablo. He is a professional guide in every way. Our kayaking leaders stressed safety, educated us on geology and provided an overall fun day on the river. We loved Nacho who picked us up, taught us about the natives of the area and fed us in the cave.
In El Chalten we enjoyed our breathtaking hikes and the charming town. We must mention Lucia and Martina at our hotel who went above and beyond making our experience ideal. They helped us translating, choosing restaurants, planning hikes and addressed any and every needs we requested. And they did it all with big smiles and charming personalities. They were perfect hostesses.
This group of old friends now have wonderful new memories of Argentina. Perfect trip

Activity Reviews
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
El Calafate

Our group loved experiencing the Patagonia ranch and lunch was a unique opportunity. The boat ride to the edge of the glacier was absolutely breathtaking. Pablo is one of the best guides I’ve ever experienced. He is patient, wise, knowledgeable and witty.

Quality of Experience
Kit
Quality of Experience
Food
Food
Guides, Drivers and Staff
Hi
Guides, Drivers and Staff
Hi
Transport
Transport
Nativo Experience: 4x4 tour to the footsteps of indigenous people
Nativo Experience: 4x4 tour to the footsteps of indigenous people
El Calafate

Consider yourself lucky if you have Nacho as your guide for this activity. His enthusiasm is contagious and his knowledge educational. It’s a lovely evening on the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Mar 20, 2025

Hola John & friends,

Thank you so much for sharing your experience. We’re thrilled to hear that your group had such a memorable adventure in Argentina! It’s great to know that everything was comfortable, reliable, and enriching.

Travelling with a group of friends is always an adventure in itself, and we’re so happy we could help make it a smooth and unforgettable journey for you all. We hope to welcome you back to Argentina someday for even more incredible experiences!

All the best :)

Our trip to Rome was perfect. I worked with R...
Italy | Mar 2 - Mar 6, 2025

Z
Zachery C.
Chicago, IL | Reviewed on Mar 10, 2025
Our trip to Rome was perfect. I worked with Rita on the itinerary and would work with Rita again. The accommodations and tours were fantastic. Read more

Our trip to Rome was perfect. I worked with Rita on the itinerary and would work with Rita again. The accommodations and tours were fantastic.

Hotel Review
Glance in Rome
Rome

Wonderful accommodation, staff & location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 11, 2025

Hi Zach, thank you so much for your kind words! I'm glad to hear that your trip to Rome was perfect and that you enjoyed the accommodations and activities. I'd love to help you plan another unforgettable trip in the future! All the best, Rita🥰

Great way to see Chile!
Chile | Feb 27 - Mar 5, 2025

Brent
Brent G.
Canada | Reviewed on Mar 10, 2025
I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders,...
Read more

I had never used Kimkim before this, and I'm pleased to say that the whole experience with them from trip planning almost a year in advance to day to day experiences in Chile was outstanding. My trip planner Jesse offered ideas and alternatives, and once I had decided where I wanted to go and what I wanted to see she provided me with a detailed day by day itinerary. Outstanding service and great communication throughout.
Arriving late in the day and tired at an airport, one always wonders, will someone be meeting me as promised. There was never a cause for concern with Kimkim, all of the logistical arrangements were on time and perfectly organized.
I must also mention that my guide for a day tour in Santiago, Hernan Rivas Diaz, was among the best that I have ever had the pleasure of spending time with.
Based on my experience in Chile, I will happily book future travel with Kimkim.

Hotel Review
Lodge Terrantai
San Pedro de Atacama

The Lodge Terrantai was like a small oasis in bustling San Pedro de Atacama - very comfortable rooms and nice public spaces, good breakfasts plus lunchtime snacks, afternoon snacks and evening wine tastings, which might better be described as wine drinking over the course of 2 hours. From the moment I walked through the front door until when I left three days later, the friendly staff made me feel at home.

Authenticity & Character
Location
1 block away from the main street in San Pedro, could not have been better located.
Staff
Cleanliness & Comfort
Activity Reviews
Stargazing Experience
Stargazing Experience
San Pedro de Atacama
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour - Private
Santiago City Tour - Private
Chile

I had a particular interest in Chilean history leading up to and following the military coup in 1973, and my guide Hernan Rivas Diaz was aware of this beforehand. The day spent with him was like walking through the pages of a history book, not just about the 1970's but ranging back as far as the Pleistocene and through to today. He also found me a good place to exchange money and we enjoyed a pleasant lunch of empanadas at an outdoor restaurant. He is one of the finest guides that I have ever encountered in all of my travels.

Quality of Experience
Guides, Drivers and Staff
Transport
Roomy and very comfortable vehicle.
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Mar 10, 2025

Hi Brent,

I am thrilled to hear that you really enjoyed your 7-day trip in Chile! I knew our guide Hernan was the perfect fit for you and am glad that he was able to provide such an awesome experience 😊

I hope to see you again in Chile! Maybe a visit to the Patagonia or Easter Island? 🗿

All the best,
Jesse

We had an amazing family trip to Egypt, Cairo...
Egypt | Mar 3 - Mar 9, 2025

Sylva
Sylva L.
Ashburn, VA | Reviewed on Mar 10, 2025

We had an amazing family trip to Egypt, Cairo. The Kim Kim team in Cairo was friendly, courteous, and supportive. It great service and very well organized. Our guide Mustafa was very knowledgeable and went above and beyond to make us feel at home on our trip!!

Local specialist: Mohamed Nabil
Mohamed
Mohamed Nabil
Local specialist in Egypt | Replied on Mar 26, 2025

Thank you so much, Nouval, I am delighted that you enjoyed your trip with us, and we will wait for your next trip to make it unique for your beautiful family
Best Regards,

Vietnam Trip
Vietnam | Feb 22 - Mar 7, 2025

P
Paul W.
United Kingdom | Reviewed on Mar 10, 2025
All travel guides were great especially Mimi in Hoi An and John in Saigon. Itinerary was very varied with lots of activities from cooking, cycling, boat trips mixed with history and culture. Great trip. Read more

All travel guides were great especially Mimi in Hoi An and John in Saigon. Itinerary was very varied with lots of activities from cooking, cycling, boat trips mixed with history and culture. Great trip.

Hotel Review
Bliss Hoi An Beach Resort & Wellness

Great relaxing break within a busy holiday. Location right on the beach, facilities excellent and food and service 5*

Authenticity & Character
Modern
Location
Near beach, only 25 minutes from Hoi An
Staff
Cleanliness & Comfort
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 10, 2025

Hi Mr. Paul,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great trip and enjoyed the variety of activities. It's fantastic that Mimi in Hoi An and John in Saigon made such a positive impression. We’ll be sure to pass along your kind words to them!

We truly appreciate you traveling with us and hope to welcome you on another adventure in the future.

Best regards,
Camellia

Amazing trip!
New Zealand | Feb 18 - Mar 2, 2025

C
Carla A.
| Reviewed on Mar 10, 2025
Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation! Read more

Fabulous 2 week trip to New Zealand! Monika was so easy to work with as we planned the perfect vacation!

Hotel Reviews
Castaway Resort Karioitahi Beach Auckland
Waiuku
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Deco Masonic Hotel
Napier
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Grange Boutique B & B and Motel
Christchurch
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Godley Hotel
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olivers Lodge
Clyde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
dont use
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramada Suites Queenstown
Queenstown
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cycle the wineries - Gibbston Valley
Cycle the wineries - Gibbston Valley
Queenstown (NZ)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Mar 10, 2025

Thank you so much for your kind words! I'm thrilled to hear you had a fabulous time in New Zealand. It was a pleasure working with you to create the perfect vacation. I hope the memories from your trip last a lifetime!

Warm regards, Monika

Another visit to Colombia ...
Colombia | Feb 28 - Mar 9, 2025

Jennifer
Jennifer L.
Canada | Reviewed on Mar 10, 2025

Drivers were very good; I was happy to have Martin drive us again from Medellin to Jardin.
Carlos was excellent too, he drove us from Jardin to Salamina and then from Salamina to Armenia.
The hotels were great except for Hotel Sites in Medellin. There was no hot water in the sinks.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 10, 2025

Dear Jennifer,
Thank you so much for traveling with us again and for sharing your feedback! We’re thrilled to hear you enjoyed your rides and most hotels. We apologize for the inconvenience with the hot water at Hotel Sites in Medellin and will address this with the hotel to ensure improvements.
We truly appreciate your trust in us and hope to welcome you back on another journey soon!
Best regards,
Michael & The Chaska Tours Team

A Trip We’ll Never Forget
Brazil | Feb 27 - Mar 5, 2025

Lisa
Lisa G.
Bethesda, MD | Reviewed on Mar 09, 2025
We had an absolutely seamless and unforgettable experience using kimkim to plan and facilitate our group trip to Brazil for Carnival. From start to finish, everything was handled with such expertise that all we had to do was show up and enjoy the journey. Chadya – Our Incredible Trip Planner
From the moment we started working with Chadya through kimkim, it was clear we were in excellent hands. She took the time to understand the unique needs of our travel group—queer women of color...
Read more

We had an absolutely seamless and unforgettable experience using kimkim to plan and facilitate our group trip to Brazil for Carnival. From start to finish, everything was handled with such expertise that all we had to do was show up and enjoy the journey.

Chadya – Our Incredible Trip Planner
From the moment we started working with Chadya through kimkim, it was clear we were in excellent hands. She took the time to understand the unique needs of our travel group—queer women of color looking for a mix of cultural immersion, celebration, and adventure. Chadya crafted a perfectly balanced itinerary, ensuring we had a smooth, stress-free experience while making the most of our time in Rio. She coordinated our accommodations, airport transfers, private guides, and even secured exclusive experiences that made our trip feel truly special.

One of the biggest highlights was how effortless everything felt. There was no scrambling for logistics, no worrying about last-minute changes—just a well-orchestrated trip that flowed perfectly. From our luxurious hotel in Copacabana with stunning ocean views to the Samba school rehearsal, Chadya’s attention to detail ensured that every moment was magical.

Rio Queer & Damiana – The Best Local Guide
One of the standout elements of this trip was our incredible guide, Damiana, from Rio Queer. She was not just a guide—she was a storyteller, historian, and local expert who brought the city to life for us in a way we could have never experienced on our own.

Damiana led us through the vibrant streets of Rio with ease, giving us an in-depth look at Afro-Brazilian culture, LGBTQ+ history, and the deep roots of Carnival. She took us through Little Africa, where we learned about the legacy of Black resistance in Brazil, and we even got to witness live samba performances in a space rich with history.

She made sure we felt safe, welcomed, and completely immersed in the local culture. Whether it was navigating the chaotic but thrilling energy of Carnival, taking us to hidden-gem restaurants for the best feijoada, or guiding us through breathtaking viewpoints like Sugarloaf Mountain, Damiana made every experience feel personal and engaging.

A Trip We’ll Never Forget
This trip was everything we hoped for and more. My group of 10 loved every single moment—from dancing in the streets during Carnival to sipping caipirinhas on the beach, every experience was curated to perfection. The ease of travel, the rich cultural immersion, and the sheer fun we had made this one of the best trips Lesbifriends Travel has ever hosted.

Thanks to Chadya and the team at kimkim, we never had to stress about logistics, and we could simply focus on enjoying Brazil. We highly recommend kimkim to any group or individual looking for a meticulously planned, well-executed trip with top-tier local guides and support. We’ll definitely be using them again for future adventures!

Hotel Review
Arena Copacabana Hotel
Rio de Janeiro

The Arena Copacabana Hotel had its pros and cons, making it an overall "just okay" stay for our group. The biggest selling point was definitely the location—right in the heart of the action and directly across from the beach, making it super convenient for exploring and soaking in Rio's vibrant atmosphere. Pros: ✅ Prime Location – Perfect for those who want to be in the center of it all, with the beach just steps away. ✅ Great Breakfast – A solid variety of food, fresh fruit, and Brazilian staples, which was a nice way to start the day. ✅ Good Drinks & Nice Views – The bar served well-made cocktails, and the rooftop and beach-facing areas had stunning views, adding to the experience. Cons: ❌ Safety Concern – Unfortunately, two of our travelers had their wallets stolen from their room while housekeeping was cleaning, which was a major disappointment and something that shouldn't happen in a hotel of this level. ❌ Not the Best Value – While the location is excellent, the hotel itself didn’t feel like the best bang for the buck. The rooms and service didn’t quite match the price point. ❌ Mediocre Roof Bar Service – While the views were great, the service at the rooftop bar was slow and inconsistent, making it less enjoyable than expected. Final Verdict: While the Copacabana Hotel worked well for its location and convenience, the safety issue, service inconsistencies, and overall value left something to be desired. If you’re looking for easy beach access and a lively setting, it’s a solid option—but travelers should be extra mindful of their belongings. Would we stay here again? Maybe, but we’d explore other options first.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Farewell Dinner & Game night
Farewell Dinner & Game night
Rio de Janeiro

Our Farewell Dinner & Game Night was the perfect way to wrap up an unforgettable trip to Rio! It was a night filled with great food, laughter, and meaningful moments, making it a truly special send-off. The Picture Signing Activity – A Thoughtful Touch One of the most memorable parts of the evening was the picture signing activity. It was such a creative and heartfelt way to reflect on our journey together. Everyone had the chance to share personal notes, inside jokes, and words of appreciation, creating a keepsake that we’ll all treasure. The Food – A Delicious Farewell Feast The dinner itself was fantastic! We enjoyed a delicious meal with flavorful Brazilian dishes that left everyone satisfied. The relaxed atmosphere made it the perfect setting to share stories, relive highlights from the trip, and simply enjoy each other’s company one last time before heading home. Damiana – The Guide Who Felt Like Family Once again, Damiana from Rio Queer was an amazing presence. She wasn’t just a guide—by the end of the trip, she felt like family. She kept the energy light and fun while making sure everything flowed smoothly. Final Verdict This Farewell Dinner & Game Night was the perfect combination of sentimental, fun, and delicious. It gave us a chance to celebrate the friendships formed, the memories made, and the incredible experiences we shared in Brazil. Would we do it again? Without a doubt! A must-do for ending any group trip on a high note.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day - Rio Queer
Full Day - Rio Queer
Rio de Janeiro

Our Full-Day Rio Queer Tour with Damiana and Rio Queer was an absolute highlight of our trip! This experience gave us a deep dive into Afro-Brazilian and LGBTQ+ history, blending cultural education with fun, great food, and a welcoming atmosphere. Damiana – An Outstanding Guide Damiana was knowledgeable, engaging, and truly passionate about sharing Rio’s queer and Afro-Brazilian history. She took us through important landmarks, sharing stories that are often left out of mainstream narratives. Her ability to connect past and present made the experience meaningful and thought-provoking. The Lesbian-Operated Restaurant One of the standout moments was our visit to a lesbian-owned restaurant, where we enjoyed an amazing meal in a space that felt warm, inclusive, and community-driven. The food was delicious, and the fact that it was run by members of the LGBTQ+ community made it all the more special. A Minor Challenge – The Traffic The only downside (which was out of anyone’s control) was the heavy traffic, which limited how much we could see in one day. While we still got to experience a lot, we would have loved more time to explore additional sites. Final Verdict This tour is a must for LGBTQ+ travelers who want to experience Rio through a queer and historical lens. Despite the traffic, the experience was incredibly enriching, and we left with a deeper appreciation for the city’s culture and activism. Would we recommend it? Absolutely! And next time, we’d carve out even more time to explore.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Rio de Janeiro Carnival
Rio de Janeiro Carnival
Rio de Janeiro

Our Rio de Janeiro Carnival experience was nothing short of spectacular! This was the highlight of our trip—full of energy, music, dazzling costumes, and an electric atmosphere that truly brought the city to life. The Experience From the moment we arrived at the Sambadrome, we were immersed in the heart of Brazilian culture. The energy was infectious—the samba dancers, extravagant floats, and pulsating rhythms made it impossible not to get swept up in the excitement. Watching the samba schools perform up close was mesmerizing, and you could feel the passion and dedication behind every performance. A Few Challenges While the experience itself was phenomenal, having a guide or clearer instructions would have been helpful. Navigating the event, understanding the schedule, and knowing the best way to experience Carnival as first-time visitors required some guesswork on our part. A bit more direction beforehand would have made the logistics smoother. Our Driver, Maximo We absolutely loved our driver, Maximo—he was punctual, kind, and got us where we needed to be safely. However, the language barrier made communication a bit tricky, which added a little challenge to coordinating our pickup and drop-off plans. That said, he had a great spirit, and we appreciated his hospitality. Final Verdict Despite the minor logistical hurdles, Carnival in Rio was an absolutely magical experience that exceeded all expectations. The energy, music, and sheer spectacle made it one of the most memorable moments of our trip. Would we do it again? In a heartbeat! Next time, we’d just bring a guide or ensure we had clearer instructions ahead of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Christ the Redeemer & Sugar Loaf Mountain
Christ the Redeemer & Sugar Loaf Mountain
Rio de Janeiro

Our Christ the Redeemer & Sugarloaf Mountain Tour was an incredible experience, offering some of the most breathtaking views in Rio de Janeiro. The itinerary was well-paced, allowing us to fully appreciate these iconic landmarks without feeling rushed. Christ the Redeemer Visiting one of the New Seven Wonders of the World was nothing short of spectacular. The journey up Corcovado Mountain was smooth, and once we reached the top, we were rewarded with stunning panoramic views of Rio. The statue itself was even more awe-inspiring in person, and we had ample time to take photos and soak in the experience. Sugarloaf Mountain The cable car ride up to Sugarloaf was an adventure in itself, offering unforgettable aerial views of the coastline and city skyline. Once at the top, we had a moment to relax, take in the scenery, and enjoy a refreshing drink. The visibility was excellent, making for some of the best photo opportunities of the trip. Our Guide, Luis Luis was extremely knowledgeable and professional, providing a wealth of historical and cultural insights throughout the tour. However, he had a tendency to be a bit too chatty and directed most of his commentary toward the trip leader rather than engaging the entire group. While his passion for Rio was clear, his English was sometimes difficult to understand, which made it challenging for some group members to follow along. Final Verdict This tour is a must-do in Rio and delivered on its promise of unforgettable views and rich cultural context. Despite some communication challenges with our guide, the overall experience was well-organized, enjoyable, and absolutely worth it. Would we recommend it? Yes! Just be prepared for a lot of talking and some moments where the guide’s English may be a bit tough to follow.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Dinner in Rio de Janeiro
Welcome Dinner in Rio de Janeiro
Rio de Janeiro

Our Welcome Dinner in Rio de Janeiro was the perfect way to kick off our trip! From the moment we arrived, we were greeted with warm hospitality, stunning views, and an atmosphere that set the tone for an incredible week ahead. The Setting & Ambiance The restaurant was a beautiful blend of elegance and vibrancy, capturing the spirit of Rio. Whether it was the open-air seating with a view of the city or the lively energy of the space, it immediately made us feel immersed in Brazilian culture. The ambiance struck the perfect balance—upscale yet comfortable, lively but not overwhelming. The Food & Drinks The menu was a fantastic introduction to Brazilian cuisine. We started with delicious pão de queijo (cheese bread) and pastéis (crispy pastries filled with cheese and meat), which were absolutely mouthwatering. The main courses showcased the richness of local flavors—whether it was the perfectly grilled picanha steak, fresh seafood, or the classic moqueca (Brazilian fish stew), every dish was flavorful and well-prepared. Of course, no welcome dinner would be complete without caipirinhas, and they did not disappoint! Fresh, strong, and perfectly balanced, they quickly became a group favorite. The Experience One of the highlights of the evening was the attentive and knowledgeable staff. They were friendly, accommodating, and took the time to explain the dishes, making it an educational and enjoyable culinary experience. The pacing of the meal was just right—giving us time to savor each course while catching up with each other and soaking in the excitement of being in Rio. Final Thoughts This Welcome Dinner exceeded our expectations and was the perfect way to bring our group together. The combination of authentic Brazilian flavors, great service, and a vibrant setting made it a memorable and enjoyable start to our adventure. Would we recommend this experience to others? Absolutely! A must-do for anyone visiting Rio.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in São Paulo | Replied on Apr 29, 2025

HI Lisa,

Wow—thank you for such a powerful and detailed review! We are deeply honored to have been a part of such a meaningful journey for your group. Chadya was thrilled to design a trip that reflected your unique spirit and interests, and Damiana is truly a gem—we’re so happy you connected with her on such a deep level. It means the world to know that everything from the cultural immersion to the joyful moments of Carnival was exactly what you were looking for. We can’t wait to help plan your next adventure and welcome Lesbifriends Travel back to Brazil anytime!

Best,
Chadya

Had a marvellous time in Greece.
Greece | Oct 26 - Nov 2, 2024

C
Christoph B.
Poland | Reviewed on Mar 09, 2025

Had a marvellous time in Greece. Siena was an amazing guide, and especially strong when we went along with her recommendations. My kids still remember Kalamata, the trips and the great local guides to this day. Accommodation in Kalamata was spot on, and the trips exactly right. Athens itself was good, but not at the same level, the hotel was, given the price, not the best value, and while the trips were good they were also a bit overrun.

Overall: a great experience

Local specialist: Siena Mueller
Siena
Siena Mueller
Local specialist in Kimkim HQ | Replied on Mar 10, 2025

Hi Christoph,

Thank you for your kind words! I’m so happy to hear your kids loved Kalamata as much as I do! It’s such a special place, and I’m thrilled the accommodations and experiences there were a great fit for your family. I also appreciate your feedback on the Athens hotel and guided activities—it helps us continually vet our partners to ensure they meet our standards.

Wishing you and your family many more amazing adventures ahead! 😊🇬🇷

Our trip to Thailand exceeded expectation
Thailand | Feb 21 - Mar 1, 2025

E
Edward C.
Los Angeles, CA | Reviewed on Mar 09, 2025
This was our first time using kimkim to plan travel, and the entire process, from defining the details of our trip to Thailand, to the actual visit, exceeded expectations. The intake process that kimkim uses was fun, aimed at quickly deciphering what a traveler is looking for. Better yet, it immediately connected us to a local travel planner, in this case a terrific woman in Vietnam named Hoa Tran, who really knew what the heck we wanted. Hoa easily offered up countless options for our... Read more

This was our first time using kimkim to plan travel, and the entire process, from defining the details of our trip to Thailand, to the actual visit, exceeded expectations. The intake process that kimkim uses was fun, aimed at quickly deciphering what a traveler is looking for. Better yet, it immediately connected us to a local travel planner, in this case a terrific woman in Vietnam named Hoa Tran, who really knew what the heck we wanted. Hoa easily offered up countless options for our consideration and quickly iterated until we landed on the kind of trip we aspired to take. Each iteration was clear and thorough and included lots of details and pricing as well...made it easy to get to an itinerary we liked.

Thailand was amazing! And we literally felt cared for by somebody that kimkim arranged to greet, tour and escort us around the country every step of the way (we are good independent travelers so don't need hand holding but kimkim got the balance right). Hoa picked amazing hotels in the three cities we visited (Bangkok, Chiang Mai and Phuket); they were over the top lovely and not the usual picks a web search might spit out. And while hotel restaurants can be a risk, the food in all three of these hotels was excellent and the service was extraordinary (BTW, Thai people in general are the most caring and gracious we have ever met...we learned a thing or two about being more gentle human beings from them). Our hotel in Phuket, the Amanpuri, was over the top; it was one of the nicest places we have ever visited. Despite the care of our local guides, Hoa checked in with us at every stop of the journey...a nice and thoughtful touch.

Our days were full (maybe too much so, but that was our fault for insisting that we do something exciting every day). Our guide in Bangkok (Kirana) was the best...and so knowledgeable and funny. The elephant sanctuary visit and jungle hike in Chaing Mai were also great, but our four days in Phuket just relaxing in a stunning setting next to the Andaman Sea was the absolute highlight. Finally, our all-in package that included hotel, tours / guides and domestic air travel felt like a good value. We paid a pretty penny for the visit, but for an experience that was easy, seamless and fun, we felt we got more than our money's worth.

We will definitely uses kimkim again; we think their secret sauce might be connecting a traveler to a local planner who really knows the place you plan to visit. From the outset, we were dealing with a local (Hoa Tran), who knows Southeast Asia like the back of her hand, not some random clerk in a Chicago HQ. Based on our experience, our friends are using kimkim to plan a trip to Iceland. And if we head back to Thailand or Southeast Asia (we are definitely going back to the Amanpuri in Phuket), Hoa will again be our requested planner...she was just great.

Hotel Reviews
Amanpuri Phuket

We have stayed at many lovely resorts but this one is in a class by itself. The Amanpuri effortlessly and graciously exudes elegance. We were picked up at the Phuket airport and dropped off at the hotel's open-air lobby; the setting is breathtaking and set the promising vibe for our entire stay. The staff were so attentive and polite, seemingly with only one objective in mind...ensuring that our visit was amazing. And thanks to them it was. The physical setting is out of a storybook...stunning buildings, spectacular amenities (especially the restaurants...the food is so darned good), incredible rooms and beachfront location that can't be beat. For all of the resort's physical attributes, they pale in comparison to the men and women who made the place tick, from the General Manager (who personally greeted us when we arrived) to the restaurant wait staff to the team on the beach attendants who adjusted our towels and umbrellas and made sure that all of our needs were taken care of. And best of all, this service was discreet, seamless and elegant. We will definitely be back...even though our flight to Phuket took 25 hours in each direction!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
137 Pillars House Chiang Mai
Chiang Mai
Authenticity & Character
Stunning setting, beautiful rooms! The historic building where restaurants an d key amenities are located is amazing
Location
Chiang Mai is a bit rough a round the edges, but 137 Pillars is a peaceful and welcome sanctuary
Staff
Everybody, from the General Manager Ann, who graciously greeted and engaged with every guest, was outstanding and focused on making the visit special
Cleanliness & Comfort
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Mar 10, 2025
Dear Edward & Sally,
Thank you so much for taking the time to share such a detailed and heartfelt review of your trip to Thailand! I’m absolutely thrilled to hear that your experience exceeded expectations and that you enjoyed every aspect of your journey—from the planning process to the actual trip<3.
Reading about your adventures in Bangkok, Chiang Mai, and Phuket brought a big smile to my face—especially your time at the Amanpuri (it’s truly a magical place, isn’t it?). I’m also delighted...
Read more

Dear Edward & Sally,
Thank you so much for taking the time to share such a detailed and heartfelt review of your trip to Thailand! I’m absolutely thrilled to hear that your experience exceeded expectations and that you enjoyed every aspect of your journey—from the planning process to the actual trip<3.
Reading about your adventures in Bangkok, Chiang Mai, and Phuket brought a big smile to my face—especially your time at the Amanpuri (it’s truly a magical place, isn’t it?). I’m also delighted that you enjoyed the hotels, guides, and the overall balance of independence and support throughout your trip.
Your kind words about my role in planning your trip mean so much to me. It’s always my goal to ensure that every traveler feels cared for and excited about their journey, and I’m so happy I could contribute to making your Thailand anniversary trip unforgettable.
I’m also thrilled to hear that your friends are now planning a trip to Iceland with kimkim—I hope they have an equally amazing experience! And of course, if you ever decide to return to Thailand or explore more of Southeast Asia, it would be my absolute pleasure to assist you again. The Amanpuri will be waiting for you!
Thank you once again for your trust and for sharing your wonderful feedback. Wishing you & Sally many more incredible travels ahead!
Warmest,
Hoa

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.