Kimkim Trip Reviews

4.8
Based on 16,542 ratings
Read 16,542 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Melanie was simply outstanding, I will refer ...
Italy | Mar 1 - Mar 9, 2024

B
barry f.
Chicago, IL | Reviewed on Mar 10, 2024
Melanie was simply outstanding, I will refer her to friends if they are going to Italy!!! Read more

Melanie was simply outstanding, I will refer her to friends if they are going to Italy!!!

Hotel Review
Hotel Piazza Bellini & Apartments
Naples

Moldy toilet paper, smelled like urine. Stay away from this dump!!!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Mar 10, 2024

Hi Barry,
thank you so much for booking with us, it was a pleasure, and thank you for your review.
Again apologies for the hotel in Naples, we will never again use this hotel.

I look forward to helping you on your next trip to Italy!
Ciao!

Next time I’m planning a trip to Europe I wil...
Finland | Mar 2 - Mar 7, 2024

J
jim t.
Canada | Reviewed on Mar 10, 2024
Next time I’m planning a trip to Europe I will absolutely use KimKim again. The activities and accommodations recommended by KimKim were all terrific and it definitely simplified connections between airports and accommodations. Read more

Next time I’m planning a trip to Europe I will absolutely use KimKim again. The activities and accommodations recommended by KimKim were all terrific and it definitely simplified connections between airports and accommodations.

Hotel Review
Arctic Skylight Lodge
Äkäslompolo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Mar 11, 2024

Thank you Jim! I'm glad to hear you had a great time on your trip and would use our services again. Speaking on behalf of the entire Kimkim family, we'd be more than happy to assist you in planning another trip in the future.
Best,
Moonika

Seamless and extraordinary Private Tour Turkey
Turkey | Feb 29 - Mar 9, 2024

Armando
Armando T.
Flagami, FL | Reviewed on Mar 10, 2024
With limited time and intervention from our part, Berat created a private tour and executed seamless for us, she listened to our preferences and we had a 9 days terrific experience, with little to no concern at all. The guides across Turkey were knowledgeable and were able to put in context all the points of interest we visited or we asked about it. The transportation was better than expected, the hotels were of good value, but the tour guides were the ones tha made the difference, thanks... Read more

With limited time and intervention from our part, Berat created a private tour and executed seamless for us, she listened to our preferences and we had a 9 days terrific experience, with little to no concern at all. The guides across Turkey were knowledgeable and were able to put in context all the points of interest we visited or we asked about it. The transportation was better than expected, the hotels were of good value, but the tour guides were the ones tha made the difference, thanks Vulkan - Istanbul; Irfan - Capadoccia and Hita in Sirince & Pamukkale. This was my first experience with Kim Kim, for sure is just the beginning.

Hotel Reviews
Dosso Dossi Hotel Old City

Not a great value, is the only location that I would not repeat.

Authenticity & Character
Not impressed
Location
Location is the only good part of hotel
Staff
I mentioned a terrible noise in the room. From the moment we arrived and we had to have a bad night to make a room change.
Cleanliness & Comfort
There are better options in the surroundings
Kale Konak Hotel

Location, uniqueness of the hotel, breakfast quality and service staff, good value hotel

Authenticity & Character
What better than a hotel in caves.
Location
A few meters from the Palace.
Staff
Personable and help
Cleanliness & Comfort
Nisanyan Houses
Selçuk

Not easy to get in, but the hotel is a gem, the rooms, furniture and views makes this a very likable hotel, romantic with excellent food especially dinner and breakfast.

Authenticity & Character
Location
Just keep in mind no wheelchair or persons with limited mobility.
Staff
Cleanliness & Comfort
Signature Hotel & Spa

Nicely located, modern construction, nicely done. Rooms could be a bit noisy, food just average. Very good spa and massages.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ansen Suites
Istanbul

Location is great, room is ample and comfortable. The day left there was no electricity and elevator not working, had to bring down baggage’s on my own.

Authenticity & Character
Location
Staff
Not much contact with them or even necessary
Cleanliness & Comfort
Activity Review
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Mar 12, 2024

Dear Armando,
Thank you for this great + detailed review! We are very happy to hear you had a positive experience in our beautiful country. Thank you very much for choosing us and for taking the time to write this review - much appreciated. We look forward to welcoming you again in the near future.
All best regards on behalf of Trail Travel team,
Berat

Wonderful Winter Activity Vacation
Finland | Mar 2 - Mar 7, 2024

L
Laura T.
Canada | Reviewed on Mar 10, 2024
Moonika organized an absolutely exceptional visit to Finland. All the activities including ice floating, chasing northern lights, snowmobiling, husky sledding were amazing and we stayed in unique places. The Snow Hotel was a one of a kind as was the Arctic Sky Lodge along with the sauna and ice plunge. We have all talked about the beauty of Kittila and the wonderful access to all the winter activities and our wish to come back. The itinerary schedule and shuttles between places was seamless.... Read more

Moonika organized an absolutely exceptional visit to Finland. All the activities including ice floating, chasing northern lights, snowmobiling, husky sledding were amazing and we stayed in unique places. The Snow Hotel was a one of a kind as was the Arctic Sky Lodge along with the sauna and ice plunge. We have all talked about the beauty of Kittila and the wonderful access to all the winter activities and our wish to come back. The itinerary schedule and shuttles between places was seamless. Can't say enough complements about our experience working with Moonika.

Hotel Reviews
Arctic SnowHotel & Glass Igloos
Rovaniemi

One of a kind experience.

Arctic Skylight Lodge
Äkäslompolo

Gorgeous with easy access to fabulous winter activities.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Mar 11, 2024

Thank you for your kind review Laura. I'm very happy to hear you had an excellent time and enjoyed all the activities. I hope to have you as our guests again in the future!

Best,
Moonika

A partner every step of the way
Australia | Feb 28 - Mar 9, 2024

D
David B.
Chicago, IL | Reviewed on Mar 10, 2024

A company is only as good as its' talent. Vicky was an amazing resource every step of the way. From working with us on various options while planning a complex trip, to attention to logistical details, to working to recover from a last minute snafu, Vicky was a travel partner every step of the way. We had an amazing trip

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 10, 2024

Hi David,
Thank you very much for your kind words! I'm delighted to hear that you had such an amazing trip and that I was able to assist you every step of the way.
It was a pleasure working with you on various options and I'm glad I could help recover from the snafu you encountered and that you had an amazing Australia experience,
Warm regards and All the Best,
Vicky

Amazing experience. Highly recommended!
Vietnam | Feb 29 - Mar 9, 2024

M
Marcelo G.
Newark, NJ | Reviewed on Mar 10, 2024
Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!
Read more

Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!

Hotel Reviews
GM Premium Hotel Hanoi

Great service. Spotless! Excellent food!

Authenticity & Character
Location
Staff
Great staff members!!
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

Very relaxing place! Great services! Amazing view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
An's Eco Garden Resort

Beautiful and very relaxing place. Great service. Delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

I would love to back to this place, in the same boat, same room ;) and with the same tour guide (Sunny) Amazing experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

Very interesting, different, beautiful! We loved the show!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Mar 15, 2024

Hi Marcelo,

I am thrilled to hear that your trip was absolutely amazing! It means so much to us that you had such a positive experience.

Thank you for mentioning the perfect coordination - that's exactly what we strive for to ensure a smooth and enjoyable trip. We'll be sure to pass on your kind words to our team, especially your fantastic guides Quang, Sunny, and Mr. Hai. It sounds like they really went above and beyond to make your tour unforgettable.

Thank you again for choosing us. We hope to welcome you back again soon!

Best wishes
Minh.

Everything was great. Bryan was most helpful....
Costa Rica | Feb 22 - Mar 2, 2024

V
Virginie d.
Newark, NJ | Reviewed on Mar 10, 2024
Everything was great. Bryan was most helpful. The itinerary you planned for us was very good. All focused on nature, which is what we wanted. We could have used a guide or a nature specialist on all the hikes.
The drivers were all good, especially Alex who is a real gentleman. He was very helpful and very knowledgeable. The river tour was exceptional. I wish it had been longer. The hotels were great, especially the second one.
One thing that was not planned well was the day we drove from...
Read more

Everything was great. Bryan was most helpful. The itinerary you planned for us was very good. All focused on nature, which is what we wanted. We could have used a guide or a nature specialist on all the hikes.
The drivers were all good, especially Alex who is a real gentleman. He was very helpful and very knowledgeable. The river tour was exceptional. I wish it had been longer. The hotels were great, especially the second one.
One thing that was not planned well was the day we drove from papagayo to the hike where there is a waterfall. Almost three hours one way! Moreover the guide in that hike could barely speak English. He gave us all a headache. That was crazy. Was too long for a hike that was not really worth it.
Otherwise all good. We loved Costa Rica. People were incredible. We saw amazing animals. Saw the beautiful quetzal three times.
We loved the trip. Pura Vida.

Hotel Reviews
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna
Authenticity & Character
Location
Grounds were beautiful. Loved the cabins.
Staff
Cleanliness & Comfort
Koora Hotel
Monteverde
Authenticity & Character
In the trees
Location
Fabulous place
Staff
Cleanliness & Comfort
Rooms were fabulous.
Bahia del Sol Hotel
Guanacaste

Location was amazing. Best beach.

Authenticity & Character
Could be modernized a bit
Location
Excellent
Staff
All kind and helpful
Cleanliness & Comfort
Activity Reviews
Private: Arenal Volcano & 1968 Reserve Guided Hike
Private: Arenal Volcano & 1968 Reserve Guided Hike
Arenal/La Fortuna
Quality of Experience
No
Guides, Drivers and Staff
Transport
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Lookout Tram, Ziplines, & Hanging Bridges Combination Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Experience
Cultural Experience
Arenal/La Fortuna

Wonderful people. Excellent meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private: Night Walk at Children's Eternal Forest
Private: Night Walk at Children's Eternal Forest
Monteverde

Did not see many animals

Quality of Experience
Guides, Drivers and Staff
Transport
Palo Verde National Park Boat Exploration
Palo Verde National Park Boat Exploration
Costa Rica

Fabulous. Many animals. Too short. Should be st least 2 hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Hike to Las Pailas, Rincon de la Vieja National Park and La Oropendola Waterfall
Costa Rica

Nothing exceptional. Too many hours to get there. Terrible guide who spoke bad English.

Quality of Experience
Guides, Drivers and Staff
Transport
Alex was terrific. Drove safely.
Private Chocolate Farm Visit & Workshop
Private Chocolate Farm Visit & Workshop
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Day at Selvatura including Hanging Bridges and Fauna Exhibitions
Costa Rica

Amazing scenery

Quality of Experience
Guides, Drivers and Staff
Transport
Private Monteverde Cloud Forest Reserve Guided Hike
Private Monteverde Cloud Forest Reserve Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 11, 2024
Hola Virginie, Thank you for your detailed feedback! It's wonderful to know that the itinerary we planned aligned well with your interests in nature. We're delighted to hear that the drivers, especially Alex, provided exceptional service. We'll be sure to pass on your kind words to him. It's fantastic that you enjoyed the river tour, although we regret that it couldn't be longer. Your positive comments about the hotels, especially the second one, are greatly appreciated. Regarding the long... Read more

Hola Virginie,

Thank you for your detailed feedback! It's wonderful to know that the itinerary we planned aligned well with your interests in nature.

We're delighted to hear that the drivers, especially Alex, provided exceptional service. We'll be sure to pass on your kind words to him. It's fantastic that you enjoyed the river tour, although we regret that it couldn't be longer. Your positive comments about the hotels, especially the second one, are greatly appreciated.

Regarding the long drive to the waterfall hike from Papagayo and the language barrier with the guide, we apologize for any inconvenience this may have caused. We'll review our itineraries to ensure that future journeys are more efficiently planned and that language barriers are addressed appropriately.

Overall, we're thrilled that you loved your time in Costa Rica, appreciated the incredible people, and enjoyed seeing the amazing wildlife, including the beautiful quetzal. We're delighted that you loved the trip and embraced the Pura Vida spirit!

Thank you for choosing us to organize your Costa Rican adventure!

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica🦎

Norway Winter Wonderland
Norway | Feb 25 - Mar 2, 2024

Jennifer
Jennifer E.
Chicago, IL | Reviewed on Mar 09, 2024
The Kim, Kim team provided us a positive experience planning our Norwegian winter trip. Tom Christer provided us excellent service planning our trip, during our trip, and even after we got home. It's wonderful to know that good customer service still exists. We are already referring friends and family to Kim Kim. The only thing I would’ve changed was to add another night, staying in samurai and adding a bus tour excursion to see the northern lights as our cruise got canceled due to... Read more

The Kim, Kim team provided us a positive experience planning our Norwegian winter trip. Tom Christer provided us excellent service planning our trip, during our trip, and even after we got home. It's wonderful to know that good customer service still exists.

We are already referring friends and family to Kim Kim.

The only thing I would’ve changed was to add another night, staying in samurai and adding a bus tour excursion to see the northern lights as our cruise got canceled due to weather.

Thank you Kim Kim and Tom for a magical experience.

Hope to see you soon.

Hotel Review
Sommarøy Arctic Hotel
Sommarøy

The stay was fantastic. The views were breathtaking, and the room was comfortable. The hotel exceeded our expectations, and we thoroughly enjoyed our time there. I was impressed with the balcony that offered stunning views, perfect for capturing early morning and night pictures.

Location
Activity Reviews
Silent Oslo Fjord Cruise
Silent Oslo Fjord Cruise
Oslo

The Silent Oslo Fjord Cruise was a beautiful experience, offering stunning views of the fjords. However, there were some pauses during the tour guide's explanations, and we wished for more information about the fjords and their history. Overall, it was a lovely cruise, but more detailed commentary would have enhanced the experience.

Quality of Experience
Guides, Drivers and Staff
Northern Lights Park
Northern Lights Park
Sommarøy

The Northern Lights Sailing Cruise in Tromsø was a highlight of our trip. Although we didn't witness the dancing Northern Lights, we were treated to the mesmerizing green Northern Lights. The small group setting and the magical views made the experience truly unforgettable.

Quality of Experience
Full Day Ice Dome visit with Activities and Dinner
Full Day Ice Dome visit with Activities and Dinner
Tromsø

The full-day Ice Dome visit with activities and dinner was the best excursion of our trip. We had the opportunity to learn about the Sami culture and their way of life, which was incredibly fascinating. The experience was eye-opening, and interacting with the Sami people left a lasting impression on us. The ice dome itself was breathtaking, and the activities offered were enjoyable. It was a memorable and enriching experience that I would highly recommend to anyone visiting Tromsø.

Quality of Experience
Flight from Southern Norway to Tromsø
Flight from Southern Norway to Tromsø
Norway
Local specialist: Tom Christer Larsen
Tom Christer
Tom Christer Larsen
Local specialist in Oslo, Norway | Replied on Mar 10, 2024

Thank you so much Jennifer, its so good to hear you enjoyed your time visiting us here up in the North.
It was just my pleasure being there being able to assist you on your journey.
And I must say, what great pics you have from your trip here! Especially the one with the dog stretching out is so cool :)

Hope to see you again soon too.

All the best.

Best regards,
Tom

Nationalistic and proud people
Vietnam | Feb 24 - Mar 8, 2024

W
William S.
Portland, OR | Reviewed on Mar 09, 2024
The quality of the guides were mixed, but always very lovely people, who tried hard, who loved being guides, and ambassadors of their country. Often difficult to understand (like guides in most SE Asia countries) - not from their lack of a command of the English language, but from their Vietamese accent. Read more

The quality of the guides were mixed, but always very lovely people, who tried hard, who loved being guides, and ambassadors of their country. Often difficult to understand (like guides in most SE Asia countries) - not from their lack of a command of the English language, but from their Vietamese accent.

Hotel Reviews
Hoi An Delicacy Hotel & Spa
Hoi An

We loved staying at this hotel. Its new and has a great customer service focus.

Authenticity & Character
Location
10m walk to the Night Market
Staff
Cleanliness & Comfort
Harmony Hotel & Spa
Ho Chi Minh City

Great service. Clean and well- appointed rooms..hreat sauna and steam ammenity.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Mar 12, 2024

Dear William,

Thank you so much for your feedback. I will pass your words on to our tour guide. Your feedback is valuable advice for them, and I’m sure that it will inspire them to further improve their English speaking skills.

Once again, we are grateful that you chose to travel with Kimkim and Asia Aventura Travel. Our entire team looks forward to welcoming you back someday! Wishing you and your wife all the best in life, filled with many more meaningful experiences.

Warmest regards from Vietnam,
Doris

A fantastic and memorable trip to Chile
Chile | Feb 15 - Mar 3, 2024

D
David F.
United Kingdom | Reviewed on Mar 09, 2024
This was our first time using Kim Kim and the service that Ángel provided and the care and attention to detail was excellent.
He proposed an itinerary that enabled us to see the best of Chile and a range of trips and tours that were tailored to our interests and was flexible when we wanted to add some alternatives.
The tours and excursions suggested were all of greag quality and highly informative . We particularly enjoyed the experiences in the Atacama Desert and on Easter Island. The...
Read more

This was our first time using Kim Kim and the service that Ángel provided and the care and attention to detail was excellent.
He proposed an itinerary that enabled us to see the best of Chile and a range of trips and tours that were tailored to our interests and was flexible when we wanted to add some alternatives.
The tours and excursions suggested were all of greag quality and highly informative . We particularly enjoyed the experiences in the Atacama Desert and on Easter Island. The connections/logistics provided were all extremely reliable and the hotels excellent. Angel was on hand and extremely attentive for the entire trip and responded quickly to some last minute additional requests and dealt effectively with a few small trouble shooting islands.
In general we were extremely impressed with the service and information from Kim
Kim and would highly recommend them. We shall use them again for our next trip

Hotel Reviews
Hotel Gomero
Hanga Roa

This was an absolutely wonderful hotel - it is family run by lovely staff who were so helpful and really made our visit special. The garden and grounds are beautiful with sculptures. murals and gorgeous tropical plants and flowers with a pool, which gives so much character and is a lovely place to rest after touring around. I highly recommend staying here - it is a magical hotel on a magical island!

Authenticity & Character
Full of local sculptures, art and plants
Location
Very near the town centre and the airport
Staff
This is a family run hotel - they are all so friendly, helpful and seem to love their jobs
Cleanliness & Comfort
Lovely rooms with beautiful touches
Hotel La Casa de Don Tomás
San Pedro de Atacama

A very comfortable clean and modern hotel with excellent services - close to the bustle of San Pedro but nicely quiet and secluded

Authenticity & Character
A more modern and luxurious hotel from the range of options in Atacama
Location
It feels a little outside the main part of town which can be quite noisy. It has a quiet and secluded location but is a short walk from the restaurants and bars
Staff
Lovely staff especially those working at the reception over night - a lot of tours end late or begin very early in the morning and they were very helpful
Cleanliness & Comfort
Very very clean. They have a lovely pool which is just perfect to come back to after a dusty desert tour
Activity Reviews
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island

This is a must- do tour taking in some of the most unforgettable sights of the island. Our guide Sebastian was very informative and entertaining - he responded to lots of questions and has a wealth of knowledge beyond the key points of the tour

Quality of Experience
The most memorable sights on Easter Island
Food
The lunch at the restaurant provided was delicious!
Guides, Drivers and Staff
Sebastian was a fantastic guide and hugely informative
Transport
Cochamo Town and Termas del Sol - Relax at the Hot Springs
Cochamo Town and Termas del Sol - Relax at the Hot Springs
Chile

If you have been doing a lot of tours or trekking in Chile - this is a lovely time to relax and unwind in the beautiful setting of the hot springs. It is quite a long and scenic drive to get there, but it is worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

It’s a great experience to go out to desert in total darkness and see the sky lit up with bright stars and look through a telescope at some of the planets.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Mar 09, 2024

Hola David!
Thank you very much for your review, I'm very happy to hear our service was helpful and now you have many beautiful memories from your trip to Chile.
Planning a last-minute trip to Easter Island in February was quite a challenge! I'm so glad it was worth the effort :)
I will see you for your next adventure to Argentina, Ecuador Colombia, or Perú!

Kind regards,
Angel

Had a great trip
Norway | Mar 5 - Mar 7, 2024

E
Eliot F.
Newark, NJ | Reviewed on Mar 09, 2024
Had a great trip. Ethel and Fenne were responsible and attentive. The tours they booked were just what we wanted for our stay in the Lofoten Islands. Read more

Had a great trip. Ethel and Fenne were responsible and attentive. The tours they booked were just what we wanted for our stay in the Lofoten Islands.

Hotel Review
Thon Hotel Lofoten
Svolvær
Local specialist: Ethel Laul
Ethel
Ethel Laul
Local specialist in Norway | Replied on Mar 22, 2024

Hi Eliot!

Thank you for the feedback, I am so happy you enjoyed your stay here! :)

Thank you for trusting us with planning your trip with you!
If you ever plan another journey, we'd love to welcome you back, and I will be here and more than happy to assist you!

All the best,
Ethel

An amazing and memorable trip to Melaka & KL!...
Malaysia | Mar 1 - Mar 5, 2024

S
Stephen W.
Singapore | Reviewed on Mar 09, 2024

An amazing and memorable trip to Melaka & KL!
Faida was great from start to end - patient in developing a perfect itinerary, regular updates and a very clear process. Then on hand (with Ieqa) to answer any queries during the trip.
Our local driver & guides (Vikram, Sha, Eddie, Fuad & Eddie) were wonderful, offering deep local insight and genuine friendship.
One minor factor is allowing & being prepared for longer transit times if travelling by car in and around KL.
An unforgettable experience, thank you to Faida & team ❤️

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Mar 11, 2024
Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.
I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation. Send my regards to Ian as well and I hope that in future you would have more... Read more

Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.

I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation.

Send my regards to Ian as well and I hope that in future you would have more days to visit us. Perhaps Malaysian Borneo this time!

Take care & Stay Safe!

Kind Regards,
Faida from Malaysia

Overall good experience
Chile | Feb 11 - Feb 21, 2024

Bruno
Bruno P.
Seattle, WA | Reviewed on Mar 09, 2024
Francisco was very attentive to our needs and quick to respond. There were some minor miscommunications that were frustrating but ultimately resolved. The communication model through Whatsapp is a bit confusing, requiring multiple points of contact. Once we got used to their way of doing business, we were able to relax a bit. The excursions were good quality overall. We loved the Mendoza wine tour. The lunch at the end of the end was excellent. There were only a couple of half day tours in... Read more

Francisco was very attentive to our needs and quick to respond. There were some minor miscommunications that were frustrating but ultimately resolved. The communication model through Whatsapp is a bit confusing, requiring multiple points of contact. Once we got used to their way of doing business, we were able to relax a bit.

The excursions were good quality overall. We loved the Mendoza wine tour. The lunch at the end of the end was excellent. There were only a couple of half day tours in Puerto Varas that seemed like a waste of time. We would have been better off relaxing at the beach than sitting in a car for hours.

Overall, I would say it was a positive experience; though, like anything of this complexity and duration, there were some snags along the way.

Hotel Reviews
Park Inn by Radisson Puerto Varas
Puerto Varas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
There were some areas of the hotel that were only accessible by stairs, making a difficult for those with mobility issues.
Pullman Santiago El Bosque
Las Condes, Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Diego de Almagro Punta Arenas
Punta Arenas
Authenticity & Character
Location
Staff
We had arranged to have laundry done while we were on an overnight trip, but when we got back, it had not been done, resulting in an emergency trip to the store for clean clothes.
Cleanliness & Comfort
Hotel Casa de la Patagonia
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Puerto Montt & Puerto Varas City Tour
Puerto Montt & Puerto Varas City Tour
Chile

A lot of time spent on a bus and not a lot to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Frutillar Town in Llanquihue Lake - Half Day
Visit Frutillar Town in Llanquihue Lake - Half Day
Chile

We spent a lot of time driving stuck in traffic and didn’t get to see much other than an old German settlement and a small lake town. Our time would’ve been better spent at the beach or on a boat ride.

Quality of Experience
Guides, Drivers and Staff
Our driver was friendly, but it seems he was not experienced with this particular excursion.
Transport
We spent a lot of time stuck in traffic.
Torres del Paine Full Day (drop-off in Puerto natales)
Torres del Paine Full Day (drop-off in Puerto natales)
Punta Arenas

Overall excellent experience. The guide was very knowledgeable. If only the weather had cooperated to allow us to see the famous Torres.

Quality of Experience
Guides, Drivers and Staff
Transport
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile

The glaciers were beautiful.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Chiloe  - The Island of the Legends
Full Day Tour to Chiloe - The Island of the Legends
Puerto Varas

The guide was very knowledgeable and an excellent planner, accounting for delays and transfers.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Wine and Olive
Full Day Wine and Olive
Mendoza

The tour was well rounded, and the lunch at the end was excellent.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Tasting, Valparaiso and Viña del Mar- Group Tour
Wine Tasting, Valparaiso and Viña del Mar- Group Tour
Santiago

“Wine tasting” in the title is a little misleading, because the only wine that you taste is what you get at a rest stop on the way to the coast. Unfortunately, some of the experiences we had planned on were closed when we got there, so the driver had to make alternate plans. Valparaiso is a charming and busy town with some picturesque streets. Overall, I would say not my top experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Santiago Airport for your flight to Puerto Montt - Transfer to Puerto Varas
Transfer to Santiago Airport for your flight to Puerto Montt - Transfer to Puerto Varas
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Mar 11, 2024
Dear Bruno, Thank you for taking the time to share your feedback. I'm glad to hear that overall, your experience with us was positive, and I appreciate your understanding regarding the minor miscommunications that occurred. Your comments regarding the communication model through Whatsapp are duly noted, and we will certainly look into streamlining our communication process to make it more user-friendly for our clients. I'm delighted to hear that you enjoyed the Mendoza wine tour and the... Read more

Dear Bruno,

Thank you for taking the time to share your feedback. I'm glad to hear that overall, your experience with us was positive, and I appreciate your understanding regarding the minor miscommunications that occurred. Your comments regarding the communication model through Whatsapp are duly noted, and we will certainly look into streamlining our communication process to make it more user-friendly for our clients.

I'm delighted to hear that you enjoyed the Mendoza wine tour and the excellent lunch. Your input is valuable, and we will review our excursion offerings to ensure a more enjoyable and fulfilling experience for our clients in the future.

We are committed to continuously improving our services, and your feedback is instrumental in this process.

Thank you once again for sharing your experience, and we hope to have the opportunity to welcome you back for an even more enjoyable and seamless experience in the future.

Each experience in Australia was outstanding....
Australia | Feb 20 - Mar 3, 2024

J
Joan B.
Minneapolis, MN | Reviewed on Mar 09, 2024
Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!! Thanks to Liz, our specialist, only the best was recommended to make our trip memorable. We’re grateful for the ease of planning and execution of a remarkable journey. Read more

Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!!

Thanks to Liz, our specialist, only the best was recommended to make our trip memorable.

We’re grateful for the ease of planning and execution of a remarkable journey.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mayfair Hotel
Adelaide
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks, Sydney
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Wildlife Day Trip with Penguin Parade
Phillip Island Wildlife Day Trip with Penguin Parade
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yarra Valley Food & Wine Day Trip Private
Yarra Valley Food & Wine Day Trip Private
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island In Style — 2 Days / 1 Night
Kangaroo Island In Style — 2 Days / 1 Night
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Joan,
Thank you very much for the feedback and the amazing review. I really enjoyed working with you and I am very glad you loved the country and the experiences.
Please reach out to us any time ! I'll be happy to work with you again and plan another wonderful trip.

Cheers and thanks again!
Liz

We waited for a long time at the SJO airport ...
Costa Rica | Mar 3 - Mar 8, 2024

Peter
Peter H.
Los Angeles, CA | Reviewed on Mar 09, 2024
We waited for a long time at the SJO airport arrival and nobody came to pick us up and we had to call CR ride 2x for the driver (Juan L) to pick us up.
Per itinerary, we had to bring our passports to Nacional Park Manuel Antonio but our guide said that we don't have to. Kimkim agency should note in the itinerary that plastic water bottles are not allowed inside the park. We had a reckless driver who drove us for Joni
Read more

We waited for a long time at the SJO airport arrival and nobody came to pick us up and we had to call CR ride 2x for the driver (Juan L) to pick us up.
Per itinerary, we had to bring our passports to Nacional Park Manuel Antonio but our guide said that we don't have to. Kimkim agency should note in the itinerary that plastic water bottles are not allowed inside the park. We had a reckless driver who drove us for Joni

Hotel Review
La Mariposa Hotel
Manuel Antonio

The view from the hotel was spectacular. However the plumbing was poor. The toilet was clogged daily. The Internet was like in a cruise.

Location
Is in the top of the mountain with the bay under it.
Staff
They are feiendly
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Mar 13, 2024

Hi Peter,

Thanks for leaving a review! It was great working with you to plan and organize your trip quickly the month before you travel :)

We'll use your feedback and make sure to highlight that kind of info in future itineraries. Sorry about the airport wait, but I'm happy to hear the rest of your trip was fantastic!

I agree the views from La Mariposa are some of the best! 🌊 Plumbing in Costa Rica is different than the standards in the USA; my apologies for not informing you earlier about that. I hope to see you again at Kimkim on a future trip! :)

Best,
Adam

Kim Kim (NO to a second chance)
Costa Rica | Feb 11 - Feb 18, 2024

M
Michael S.
Canada | Reviewed on Mar 08, 2024
I was the person responsible for contacting KimKim and organizing our trip and was extremely disappointed when my first contact Sergio, abruptly disappeared without any warning and was no longer our contact once the majority of the trip had been planned.
Once Sergio was no longer involved we were shuffled between, Charlotte, Nancy and Helen without any understanding of the role each of these persons had in finalizing our trip. We felt abandoned and frustrated when we tried to get answers to...
Read more

I was the person responsible for contacting KimKim and organizing our trip and was extremely disappointed when my first contact Sergio, abruptly disappeared without any warning and was no longer our contact once the majority of the trip had been planned.
Once Sergio was no longer involved we were shuffled between, Charlotte, Nancy and Helen without any understanding of the role each of these persons had in finalizing our trip. We felt abandoned and frustrated when we tried to get answers to our questions because we no longer had a single contact who was familiar with the initial planning of our trip.
Our trip was salvaged when wonderful Wilman took over the management of the trip, but even then it took much correspondence and numerous conversations during the trip between my daughter (who had to devote many unplanned hours) and Wilman to ensure that the expectations and vision of the trip developed initially with Sergio (Serendipity) were carried out.
I would not use Kim Kim again as a booking agent for a trip because of the lack of transparency about their organization and relationship with the venders they use for putting the boots on the ground.

Hotel Reviews
Maquenque Ecolodge
Boca Tapada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Congo Bongo EcoVillage Costa Rica
Manzanillo, Limon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Birdwatching Tour in Maquenque
Birdwatching Tour in Maquenque
Boca Tapada
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Kayak in Tres Amigos River
Safari Kayak in Tres Amigos River
Boca Tapada
Quality of Experience
Guides, Drivers and Staff
Transport
San Carlos River Boat Tour
San Carlos River Boat Tour
Boca Tapada
Quality of Experience
Guides, Drivers and Staff
Transport
Boca Tapada Night Tour
Boca Tapada Night Tour
Boca Tapada
Quality of Experience
Guides, Drivers and Staff
Private Transfer from Boca Tapada to Puerto Viejo de Talamanca with En-route Rafting on the Sarapiquí River
Private Transfer from Boca Tapada to Puerto Viejo de Talamanca with En-route Rafting on the Sarapiquí River
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dive into Afro-Caribbean Culture with Exquisite Cooking Classes
Dive into Afro-Caribbean Culture with Exquisite Cooking Classes
Puerto Viejo de Talamanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist
Charlotte
Charlotte Törnqvist
Local specialist in Turrialba, Costa Rica | Replied on Mar 22, 2024
Hi Michael,
I received your review, and I was sorry to read you are not satisfied with the process prior to your travels. At the same time, I am glad to know that in the end you had an enjoyable trip including all the elements offered during the sales process. It is heartwarming to know how much you appreciate our coworker Wilman. In the response to your daughter Miranda's review, I explained how we work as a team within the company and that it is normal that various people are involved in...
Read more

Hi Michael,
I received your review, and I was sorry to read you are not satisfied with the process prior to your travels. At the same time, I am glad to know that in the end you had an enjoyable trip including all the elements offered during the sales process. It is heartwarming to know how much you appreciate our coworker Wilman. In the response to your daughter Miranda's review, I explained how we work as a team within the company and that it is normal that various people are involved in different stages of the process, but I do understand that some clients can prefer to have a single contact person so reducing the number of contacts is a valuable feedback and something we can take into account for the future. Luckily, as you mention, the last few months prior to your trip Wilman was the person in charge of communicating with your group, and that is also why we decided to allocate a free service-upgrade by having Wilman travel to the Carribean beach area to meet you and assist you in person, and it is very satisfactory to know that worked out so well.
So, thank you for taking the time to point out the good and bad! We always strive to improve our services and we take all feedback seriously and as an opportunity to learn and grow.

Kind Regards,
Charlotte

Trip of a lifetime to Finnish Lapland
Finland | Mar 2 - Mar 7, 2024

Chase
Chase P.
Canada | Reviewed on Mar 08, 2024

Wow! Our trip to Lapland just blew our minds. Moonika took in all our wants and put together the most perfect trip we could have asked for. Every excursion, each accommodation, timing, transfers, all added up to an experience we will always remember.

Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Mar 09, 2024

Thank you very much for a nice review Chase! I'm glad to hear you had a great time and enjoyed your whole trip. I hope to have you as our guests again in the future.
Best,
Moonika

An unforgettable trip! Justyna and her team...
Sri Lanka | Dec 15 - Dec 22, 2023

Rachel
Rachel Z.
Newark, NJ | Reviewed on Mar 08, 2024
An unforgettable trip! Justyna and her team put together a fabulous trip that met all of our needs and wants. Our tour guide was the greatest guide bar none. He was not only incredibly knowledgable about a range of topics (culture, agriculture, history, etc.) but very personable and went above and beyond to "make all our dreams come true" while in Sri Lanka. All of our accommodations were stunning and incredibly hospitable. As someone with a gluten allergy I felt very well taken care (the... Read more

An unforgettable trip!

Justyna and her team put together a fabulous trip that met all of our needs and wants. Our tour guide was the greatest guide bar none. He was not only incredibly knowledgable about a range of topics (culture, agriculture, history, etc.) but very personable and went above and beyond to "make all our dreams come true" while in Sri Lanka. All of our accommodations were stunning and incredibly hospitable. As someone with a gluten allergy I felt very well taken care (the guide would talk with the hotel staff upon arrival to communicate this on my behalf to ensure there was nothing lost in translation).

We could not have planned a trip such as this on our own and are very thankful to have found KimKim and to be connected with Justyna and team!

Local specialist: Justyna Radomska
Justyna
Justyna Radomska
Local specialist in Colombo | Replied on Mar 15, 2024
Hi Rachel, Thank you for your lovely feedback. We are just delighted to hear that you enjoyed your tour and I really hope you fell in love with Sri Lanka as much as we here. I already shared your feedback with my team and will make sure to pass it to the guide as well – I am sure he will be very happy! Wishing you all the best and we hope to welcome you in our paradise island again in the future – there are still many areas to be discovered by you (like Gal Oya area, which is one of my... Read more

Hi Rachel,

Thank you for your lovely feedback. We are just delighted to hear that you enjoyed your tour and I really hope you fell in love with Sri Lanka as much as we here. I already shared your feedback with my team and will make sure to pass it to the guide as well – I am sure he will be very happy!

Wishing you all the best and we hope to welcome you in our paradise island again in the future – there are still many areas to be discovered by you (like Gal Oya area, which is one of my favorites, or the northern part which is extremely interesting!). In case you ever decide to come back, we are here for you and will be happy to assist with anything 

Warm wishes,
Justyna & The Team

Our trip to Egypt was amazing. Our guides, Om...
Egypt | Feb 21 - Mar 6, 2024

Ken
Ken R.
Evans, CO | Reviewed on Mar 08, 2024
Our trip to Egypt was amazing. Our guides, Omar and Ahmed, were knowledgeable and friendly. They catered to our needs, making sure we comfortable and seeing the sights we wanted to see. Beth and I truly enjoyed our time with them. Mr. Sabry and Mr. Said were a huge help organizing local trips and upgrading our accommodations.
The food and accommodations were first class. The Nile River trip was relaxing and the ship's crew took good care of us.
One of our favorite restaurants was the...
Read more

Our trip to Egypt was amazing. Our guides, Omar and Ahmed, were knowledgeable and friendly. They catered to our needs, making sure we comfortable and seeing the sights we wanted to see. Beth and I truly enjoyed our time with them. Mr. Sabry and Mr. Said were a huge help organizing local trips and upgrading our accommodations.
The food and accommodations were first class. The Nile River trip was relaxing and the ship's crew took good care of us.
One of our favorite restaurants was the Valley of the Kings. We went twice.
The Pyramids and the museums were amazing but the Temple at Abu Simbel and the balloon ride over the Valley of the Kings and Queens should not be missed.
I might add that we felt very safe in Egypt. I would gladly go back.

Activity Reviews
Explore lost city of Petra and overnight in Wadi Rum
Explore lost city of Petra and overnight in Wadi Rum
Egypt

If you ever need to feel like Indiana Jones, this is the place. It was one of the surprises of the trip, as it exceeded our expectations. Petra is a place you need to see. The H Luxury hotel is a great place to stay.

Quality of Experience
Food
H Luxury hotel's food was first class. The wait staff was very attentive.
Guides, Drivers and Staff
Rasheed was our driver. He made sure we got to places on time. He also made sure we were comfortable.
Transport
Grand Egyptian Museum tour to the grand hall & commercial area
Grand Egyptian Museum tour to the grand hall & commercial area
Cairo

The Grand Museum will be a must see once it fully opens. It is an architectural marvel.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Pyramids and Sphinx
Day tour to visit Pyramids and Sphinx
Cairo

Can't go to Egypt without seeing the pyramids. Definitely worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Day tour to visit Grand Egyptian Museum, Citadel of Salah El-Din & Old Cairo
Cairo

Another great day. The museum has more items than can be seen in one day. King Tut exhibition lived up to its reputation.

Quality of Experience
Guides, Drivers and Staff
Transport
Cruise disembarkation- Visit Abu Simbel temple  & overnight at the hotel
Cruise disembarkation- Visit Abu Simbel temple & overnight at the hotel
Egypt

Our one-night stay at Seti Abu Simbel Lake Resort was pleasant. The hotel was lovely, and the highlight was visiting the Abu Simbel temple. We enjoyed the light show in the evening, which was a memorable experience.

Quality of Experience
The light show
Guides, Drivers and Staff
Full  Day tour at the West bank (Kings, Queens, Hatshepsut, Memnon, Ramsseum & Habu) - Nile Cruise
Full Day tour at the West bank (Kings, Queens, Hatshepsut, Memnon, Ramsseum & Habu) - Nile Cruise
Luxor

Our Nile River cruise experience was wonderful. The boat may have been a bit older, but the crew was fantastic, and the food was excellent. We have been upgraded on a suite. We felt incredibly safe and well taken care of during our time on the cruise.

Quality of Experience
Guides, Drivers and Staff
Arrival Luxor- East Bank tour
Arrival Luxor- East Bank tour
Luxor

The Sofitel Winter Palace in Luxor was a beautiful hotel with a lot of history. The accommodations were comfortable, and the service was top-notch. Our visit to Karnak Temple and Luxor Temple was a highlight of our stay.

Wadi Rum desert tour - Overnight at the Dead Sea
Wadi Rum desert tour - Overnight at the Dead Sea
The Dead Sea

Our stay at Kempinski Ishtar Dead Sea Resort was incredible. The resort was beautiful, and the location by the Dead Sea was stunning. We had a relaxing time and wished we could have stayed longer to enjoy the spa and the surroundings.

Quality of Experience
Local specialist: Lareine El Dakhly

What a dream come true vacation...with our ex...
Morocco | Feb 20 - Mar 6, 2024

M
Mary Arlene W.
Canada | Reviewed on Mar 08, 2024
What a dream come true vacation...with our excellent driver, Tayeb, we saw an amazing amount of this beautiful country. The trip into the desert at Merzouga, meeting Youstuf and driving through the dunes is a delightful experience. The camel ride at sunset, the black sky with its many stars with the added bonus of a full moon, awesome. The total staff at this camp were helpful, friendly and did everything to ensure our two night stay in a luxury tent was memorable. Moustaffa working with... Read more

What a dream come true vacation...with our excellent driver, Tayeb, we saw an amazing amount of this beautiful country. The trip into the desert at Merzouga, meeting Youstuf and driving through the dunes is a delightful experience. The camel ride at sunset, the black sky with its many stars with the added bonus of a full moon, awesome. The total staff at this camp were helpful, friendly and did everything to ensure our two night stay in a luxury tent was memorable. Moustaffa working with Fatima provided excellent food and service...Marrakesh initially strikes you as a somewhat loud, jumble of people's, cars, motor scooters etc., but thoroughly enjoyed the comforts of the Ryad and especially had fun at La Maison Arabe, with Wafa and Fatiha...top notch marketing. The food tour through the Medina , tasting different local dishes opened up the opportunity for tourists to have the real taste of Morocco...some of our Ryads had many stairs to manoueuve as did the luncheon areas selected by the local guides...to rest up before heading home, Essaouira was perfect...loved the crashing of the waves and the wind whipping through the buildings...small, easy to get around and very laid back....

Hotel Reviews
Tiziri Luxury Camp
Merzouga

Luxury tent with its own bathroom facilities and a king size bed certainly added to our comforts...ground was carpeted and electric blankets available if necessary...the place where dreams are made...

Lina Ryad & Spa
Chefchaouen

The Lina Ryad & Spa in Chefchaouen was a beautiful place to stay for one night. The riad had a charming atmosphere and stunning views of the Blue City. However, the numerous narrow and circular stairs made it challenging to navigate, especially with jetlag. The location was great, but the stairs could be difficult for some guests.

Riad Salam Fes
Fes

During my two-night stay at Riad Salam Fes, I enjoyed the beautiful ambiance and comfortable accommodations. The riad had bigger staircases and wider steps, which made it easier to move around. The location was fantastic, and the staff were friendly and helpful. Overall, a pleasant stay in Fes.

Riad Perle D'Eau
Essaouira

The dining facilities and the bar facilities are lovely, but they are certainly not geared up for early travellers. International people have to be at the airport a couple of hours before their flight time. And so there were not in breakfast facilities available for us when we left in the morning.

Activity Reviews
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Cooking Class at La Maison Arabe
Cooking Class at La Maison Arabe
Marrakesh

This is an excellent class with superb skills to ensure each participant enjoyed themselves..would highly recommend even if not normally interested in cooking. Wafa and Fatiha are excellent communicators, patient and quite entertaining...

Desert Adventures around Merzouga
Desert Adventures around Merzouga
Merzouga

Yustaff, a very handsome young Berber enjoyed driving up and around the dunes to everyone's delight...a must for anyone visiting the dunes...

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hammam & Spa Experience Marrakech
Hammam & Spa Experience Marrakech
Morocco

A Hammam in my rahad would be more convenient and comfortable..did not like climbing stairs in slippery flip flops...the massage was wonderful just felt the atmosphere was too busy for me to find the relaxation I needed.

Quality of Experience
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

The tour allows you to discover the city's highlights and immerse yourself in its culture. From historical sites to vibrant markets, the tour offers a comprehensive experience of Casablanca. The mosque in the city was just stunning. A great way to start your Moroccan adventure.

Dine with a local family
Dine with a local family
Morocco

Visiting Moroccan homes was one of the highlights of the trip. You really get the taste of the culture, and we tried dishes that you couldn't try anywhere else.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 08, 2024
Hi Mary, Thank you immensely for sharing your glowing review of your recent vacation experience with us. It brings us immense joy to hear that your journey through our beautiful country was a dream come true, thanks in large part to our excellent driver, Tayeb. We understand that some accommodations and dining areas may have presented challenges with stairs, and we appreciate your understanding in this regard. We're constantly working to improve our facilities to ensure the comfort and... Read more

Hi Mary,

Thank you immensely for sharing your glowing review of your recent vacation experience with us. It brings us immense joy to hear that your journey through our beautiful country was a dream come true, thanks in large part to our excellent driver, Tayeb.

We understand that some accommodations and dining areas may have presented challenges with stairs, and we appreciate your understanding in this regard. We're constantly working to improve our facilities to ensure the comfort and convenience of our guests.

Thank you once again for choosing to explore Morocco with us. We hope to welcome you back soon for another unforgettable adventure.

Warm regards,
Mohamed

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.