Kimkim Trip Reviews

4.8
Based on 16,542 ratings
Read 16,542 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

First time using a platform like this, or a t...
Vietnam | Feb 21 - Mar 1, 2024

Christopher
Christopher B.
Italy | Reviewed on Mar 12, 2024
First time using a platform like this, or a travel agent of any kind, and it worked out well. Dat was a very responsive travel planner who provided us with lots of ideas and options for tours, day trips, activities, hotels, everything. Overall everything went incredibly smoothly and was a lot of fun! The airport transfers, random pickups and drives were all very timely and comfortable. We focused on food and did a lot of related activities, the standout being Chef Ai's cooking class in her... Read more

First time using a platform like this, or a travel agent of any kind, and it worked out well. Dat was a very responsive travel planner who provided us with lots of ideas and options for tours, day trips, activities, hotels, everything. Overall everything went incredibly smoothly and was a lot of fun! The airport transfers, random pickups and drives were all very timely and comfortable. We focused on food and did a lot of related activities, the standout being Chef Ai's cooking class in her home kitchen in Hanoi, which started with a morning market walk and included plenty of cooking and eating but also really good discussion about Vietnamese food, culture, history, and the future! We also had city-specific guides with us for multiple days and I have to give kudos to Cuong (our honest and incredibly informative guide in Hanoi and Ninh Binh), Trinh (our foodie guide in Hue) and Nam (our comical and friendly guide in Saigon). They were full of information and insight, spoke English very well, provided us with great recommendations for things to do when we had free time, and were just pleasant people to spend time and chat with.

If I have anything critical to say it's that we spent too much time in Hoi An (4 days) and not enough in Hue (1 full day), but that's personal preference. Overall we hit many of the main sights and cities of Vietnam and for our first visit to the country it was a great introduction and overview. I want to return to spend more time in the mountains and do some trekking.

Overall highly recommended!

Activity Reviews
Hanoi Evening Walking Street Food Tour
Hanoi Evening Walking Street Food Tour
Hanoi

Our guide Cuong walked us around the old quarter for various dishes, snacks, and drinks. It was pleasant, well-paced, and delicious!

Quality of Experience
Food
The banh cuon and beef pho were standout but it was all good!
Guides, Drivers and Staff
Private Home Cooking Class with Chef Ai & Local Market Experience
Private Home Cooking Class with Chef Ai & Local Market Experience
Hanoi

One of our best experiences in Vietnam! Chef Ai and her niece were engaging, pleasant, and skillful. From the market walk to food prep to sharing a meal together, it was a really special and comfortable experience in Chef Ai's home.

Quality of Experience
Food
The flambeed shrimp and pomelo salad was excellent, the fried fish was perfect, and the fish sauce pyramid was educational in the best way!
Guides, Drivers and Staff
Transport
Real Taste of Hue food
Real Taste of Hue food
Hue

Trinh guided us around her hometown of Hue for an amazing night of food. She's a foodie herself so it was fun to chat, ask all sorts of questions about how central Vietnamese food differs from the rest of the country, and to learn about the history of the area at the same time.

Quality of Experience
Guides, Drivers and Staff
Trinh was a truly amazing guide, in all aspects, but particularly for this food tour.
Transport
The cyclo drivers were professional and pleasant.
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An Local Market, Basket Boat, Fishing & Cooking Experience
Hoi An

This tour is interesting but felt a bit rushed and ultimately very touristy. The cooking experience was actually really well-done and interactive, but the rest of it was not our cup of tea in that it was very touristy. Chef Hai, our guide for the day works hard and was at his best in the kitchen, he made the experience better in every way.

Quality of Experience
Food
Cooking experience and Chef Hai were the highlight of this actvity/tour.
Guides, Drivers and Staff
Chef Hai is working hard and made the cooking experience a lot of fun!
Transport
Hoi An Sightseeing and Food Tour
Hoi An Sightseeing and Food Tour
Hoi An

Hoi An is a cute town and seeing it in the morning was a very different (and pleasant) experience compared to the chaos of the evening. Our guide however seemed mostly disinterested and didn't volunteer much info, preferring to walk hastily from place to place and look at his phone while we were eating.

Quality of Experience
Food
The food, as always, was good, particularly the cau lo and banh mi.
Guides, Drivers and Staff
Our guide James seemed disinterested an distracted.
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Sep 06, 2024
Dear Christopher, Thank you for sharing your positive experience with us. We're thrilled to hear that your first trip with a travel planner and platform like ours went smoothly. I am so happy to know that plenty of options I suggested worked well for you and that you enjoyed the tours, activities, and accommodations. Chef Ai's cooking class sounds like a highlight, and we're glad you appreciated the cultural insights. Your praise for Cuong, Trinh, and Nam is appreciated, and we'll be sure... Read more

Dear Christopher,

Thank you for sharing your positive experience with us. We're thrilled to hear that your first trip with a travel planner and platform like ours went smoothly.

I am so happy to know that plenty of options I suggested worked well for you and that you enjoyed the tours, activities, and accommodations. Chef Ai's cooking class sounds like a highlight, and we're glad you appreciated the cultural insights.

Your praise for Cuong, Trinh, and Nam is appreciated, and we'll be sure to pass it on to them. We understand your feedback about the time spent in certain locations and will consider it for future itineraries.

We're glad your first visit to Vietnam was memorable, and we look forward to helping you explore more in the future.

Best regards,
Dat Nguyen

13 days in Sri Lanka
Sri Lanka | Feb 12 - Feb 24, 2024

Michael
Michael L.
Honolulu, HI | Reviewed on Mar 12, 2024
My wife and I had a great time on the 13-day trip Rozanne and team organized for us. Sri Lanka is a beautiful country and every day had something new to see and experience. Thoroughly enjoyed the wide variety of activities, visiting temples, historical sites, safaris, village tours, fantastic views, cultural and craft demonstrations, etc. Accommodations were all top notch and our guide Roshan was excellent, very knowledgeable about all the places we visited, came up with good ideas to... Read more

My wife and I had a great time on the 13-day trip Rozanne and team organized for us. Sri Lanka is a beautiful country and every day had something new to see and experience. Thoroughly enjoyed the wide variety of activities, visiting temples, historical sites, safaris, village tours, fantastic views, cultural and craft demonstrations, etc. Accommodations were all top notch and our guide Roshan was excellent, very knowledgeable about all the places we visited, came up with good ideas to enhance our itinerary, introduced us to local foods on drives, rearranged daily itineraries to optimize time usage, and was a wonderful travel companion. Highly recommended!

Local specialist: Rozanne Kasthuri

Morocco Sojourn
Morocco | Feb 25 - Mar 5, 2024

Saul
Saul K.
Italy | Reviewed on Mar 12, 2024
Abdellatif was very responsive in adjusting the trip to our requests. Read more

Abdellatif was very responsive in adjusting the trip to our requests.

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

Very comfortable modern hotel. Convenient location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech
Authenticity & Character
Location
Walking distance to the souk.
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

Very elegant and comfortable. Be aware that this hotel does not accept credit cards.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

Luxurious camp, better than many 4 and 5 star hotels.

Authenticity & Character
Berber nomads did not have anything close to this level of comfort.
Location
Spectacular at sunrise.
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

Room was very spacious, but there are a lot of stairs to climb and my wife fell on a wet floor. Also, be aware that if you wish to eat dinner in the hotel your menu choices must be reserved one day in advance.

Authenticity & Character
Location
Difficult to get to.
Staff
Staffing was inadequate the first night. One man, who was trying very hard and was accommodating, but needed help.
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Great view of the blue city, but a lot of climbing to get to the hotel.
Staff
Cleanliness & Comfort
Hilton Tanger City Center Hotel and Residences
Tangier
Authenticity & Character
Modern hotel, not in the Moroccan style.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Hassan II Mosque
Guided tour of Hassan II Mosque
Morocco

Beautiful modern mosque. Joined a large group tour which was informative.

Quality of Experience
Guides, Drivers and Staff
 Guided Tour of Marrakech
Guided Tour of Marrakech
Marrakesh

A must with a private guide. Hanan was clearly very knowledgeable and experienced in guiding us through the souk.

Quality of Experience
Guides, Drivers and Staff
Transport
Marrakesh Evening Food Tour
Marrakesh Evening Food Tour
Marrakesh

Hanan led us through the souk with expertise and calm. We got to sample many delicious foods. Try to save room as we were so full that we had to decline yoghurt at the end of the tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Private Transfer from Marrakech to Skoura via Ait Benhaddou & Ouarzazate
Morocco

Faissel, our driver, was a superb guide throughout this trip but gave us many interesting bits of information on this leg of the journey, especially.

Food
Elegant dinner at the Ksar El-Kabbaba in Skoura.
Guides, Drivers and Staff
Transport
Private Transfer from Skoura to Merzouga
Private Transfer from Skoura to Merzouga
Morocco

Long drive from Skoura, but well worth it for the desert camp experience.

Guides, Drivers and Staff
Transport
Faissel was professional and friendly throughout.
Private Transfer From Merzouga to Fez
Private Transfer From Merzouga to Fez
Morocco

Once again, a long drive but Faissel did his best to keep it interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour of Fes Medina
Guided tour of Fes Medina
Fes

Sharif, our guide to the Souk and all of Fes was excellent and made the experience entertaining and informative. It is a lot of walking, but worthwhile.

Quality of Experience
Food
Guides, Drivers and Staff
Sharif was excellent, as noted above.
Transport
 Fes to Chefchaouen via Meknes & Volubilis
Fes to Chefchaouen via Meknes & Volubilis
Morocco

Visit to the Roman ruins Volubilis is a must on the way to Chefchaouen.

Quality of Experience
Roman ruins of Volubilis
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Mar 13, 2024

Hi Saul,

Thank you for taking the time to share your experience! We're thrilled to hear that I was able to tailor the trip to your specific requests promptly. Ensuring our guests' satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any further feedback or requests, please don't hesitate to reach out. We look forward to welcoming you on another memorable journey in the future!

Best Wishes,
Abdel

An incredible trip, with a travel expert who listened to what my interests were!
New Zealand | Feb 15 - Feb 25, 2024

William
William T.
Chicago, IL | Reviewed on Mar 12, 2024
What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a... Read more

What an incredible New Zealand trip!! Liz actually listened carefully to my very particular interests, and crafted a trip that took it all in. My highlights: A custom private guided tour with Peter from Bush and Beach. Peter was especially chosen for me, as he is also a botanist and Arborist like myself. I had asked about going to the Coromandel Peninsula, so Liz hooked me up with John, the owner of Kiwi Dundee for a semi private tour emphasizing my study of Captain Cook. We got to visit a Māori Pa, (hill fortress) mentioned in Cook’s journals, as well as a great scenic overlook of Cook’s Bay. A trip to Sanctuary Mountain was good, but one of my best experiences was the overnight on Kapiti Island with its incredible bird life! A small group tour of Zealandia Preserve at night finally got me a wild Kiwi sighting. Oops, lol, I forgot to mention my private tour of a Kiwi hatchery which was awesome! Thank you Liz! Last but not least, was my private tour of the New Zealand Museum in Wellington, where my guide exceeded my expectations as she changed her standard tour to cater to my paleontology interests and Captain Cook exhibits there. All in all, a dream trip of a lifetime, well done!

Hotel Review
Grand Mercure Puka Park Resort
Pauanui

Best breakfasts of my entire trip! They have a great fruit selection and I was blown away by the fresh, ripe, Strawberries served every morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 12, 2024

Well Bill, that was an amazing trip and I am so glad we were able to get you the special people to guide you and made your trip special. I really appreciate your feedback and the beautiful review, and I have to tell you that on my part it was equally enjoyable to work with you. You have so many unique interests which made our conversations through the planning very fun! And I learned a lot about Captain Cook!!

Thank you again, and please reach out to us if we can help with any travel in the future. Again, it was a pleasure!

Liz

Argentina Jan2024Hi Kristy,Lost this in out...
Argentina | Jan 10 - Jan 26, 2024

Sharon
Sharon F.
Canada | Reviewed on Mar 12, 2024
Argentina Jan2024
Hi Kristy,
Lost this in outbox but found it yesterday.
Yes, it was an adventure. For the most part, we enjoyed it: the waterfalls, the wildlife in the Iberá, the parks and train ride. We missed the Beagle Channel but we didn’t mind. We saw the penguins and had a boat ride.
For your future tours of Argentina, I would recommend no more than one activity per day. 4-6 hours roaming about is more than enough for us(mid 70 age group). We had to rein in Juansecondo after 5...
Read more

Argentina Jan2024
Hi Kristy,
Lost this in outbox but found it yesterday.

Yes, it was an adventure. For the most part, we enjoyed it: the waterfalls, the wildlife in the Iberá, the parks and train ride. We missed the Beagle Channel but we didn’t mind. We saw the penguins and had a boat ride.
For your future tours of Argentina, I would recommend no more than one activity per day. 4-6 hours roaming about is more than enough for us(mid 70 age group). We had to rein in Juansecondo after 5 hours. He was wonderful.
In fact all the tours were great with enthusiastic guides who love their country.

We loved Ibera but the drive was daunting. We would never have made it in if there had been a downpour. As it was, getting out was difficult too even with the big 4x4 due to the heavy rain that came the night we arrived. However the magnificent thunder and lightning storm we witnessed our first night made up for a lot. The lagoon was stunning and we had 2 outings each day with a knowledgeable ranger. Only one other couple at the lodge who arrived a day after us. But we understand why due to access.

The accommodations were gems esp De La Fante in Iguazú. Kind of rundown at first glance, but hiding a jewel of a 5 star restaurant within with servers in suits and knowledgeable. Sushi and Italian kitchens- absolutely delicious and affordable. A highlight.

Palo Santo in BA was a delight. Helpful and friendly with very good food and affordable. The hop on bus didn’t work for us, took 6 hours to complete. That’s without getting off, lots of waiting at stops. We got off after an hour and took a city bus back to PS. we enjoyed seeing the Belles Arts and Evita museos. Our guided city tour was excellent. We mostly had Muhammad for our driver in BA. His English was pretty good and he was very sweet.
Wasn’t crazy about the tango dinner and show-very expensive and obviously a cruise ship money maker cramming 200+ people into the venue-hopefully never a fire.

Tierra de Leyendra was nice and quiet. Unfortunately apartments are being built in front and will ruin his view of Beagle Channel. Sebastian is a former banquet chef whose dinners were generally good but expensive and not as good as De La Fante. The hot tub was not open. Would have been nice. Being a taxi ride out of town was a nuisance but we found a nearby park by the river and ocean that we frequently walked in and enjoyed. Ushuaia is very interesting.

All in all a good trip. Many thanks to you and team.
Sharon and Eugene Fenton

Hotel Reviews
Palo Santo Hotel
Buenos Aires

The staff helpful, cheerful, and caring. We had fun with them in this lovely boutique hotel. Good English and patience explaining and arranging options for us. Restaurant- quiet, private with a lovely wall garden, the staff accommodating as were the hours. Delicious food moderately priced. Decor: quirky mid - Century modern, roomy , with balcony, space and furniture for sitting, colourful and tasteful. Located in a beautiful, tree-lined neighborhood.

Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Hotel Posada de La Laguna
Corrientes

A wonderful experience. Thunder and lightning show our first night that went on for hours. The estuary was magic. Wildlife abundant pointed out to us by a good guide. 2 boat rides a day included. Authentic meals in the lodge. Road in a 4 hour ordeal-very rough. Only negative and explains lack of guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra de Leyendas
Ushuaia

During our five-night stay at Tierra de Leyendas in Ushuaia, we had a wonderful time. The lodge had a European chalet-style feel, and the owner, who had European roots, provided top-notch service. The rooms were not very spacious, but the overall ambiance was quiet and pleasant. While the location was slightly inconvenient for getting into town, the delicious food and nice presentation made up for it.

Authenticity & Character
Location
It made it hard to get in and out of town
Staff
The owner was a professional chef and delivered amazing food!
Hotel Boutique De la Fonte
Iguazu

A lovely location like an oasis with two pools to cool off in. Our accommodation was clean and comfortable with veranda. On the whole, the resort seems a bit tired but the hidden gem made up for it in spades. A 5 star restaurant that appeared nightly, 2 kitchens, sushi and Italian, gloriously served by young handsome men in suits and bow ties. All affordable priced. Best steak I’ve ever had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Puerto Iguazu to Posada de La Laguna Lodge
Transfer from Puerto Iguazu to Posada de La Laguna Lodge
Argentina

The journey to the lodge was challenging due to the rough road conditions, the experience was well worth it but I would highly recommend ensuring travelers have a sturdy four-wheel-drive vehicle for the journey.

Transport
Visit the Penguin Colony on Isla Martillo, Explore Puerto Almanza (non-walking tour)
Visit the Penguin Colony on Isla Martillo, Explore Puerto Almanza (non-walking tour)
Ushuaia

Seeing all the wilflife and the penguins was one of the highlights of the trip! Highly recommended.

Quality of Experience
Posada de La Laguna Lodge- Activities
Posada de La Laguna Lodge- Activities
Iberá

We had an incredible time engaging in various activities. The lodge was situated in a serene location, offering us the chance to immerse ourselves in nature. We went out twice a day on a boat to observe the diverse bird species in the area. The surroundings were peaceful and quiet, providing a perfect setting for bird watching. The lodge itself was lovely, and we enjoyed our meals there. The highlight of our stay was the wildlife we encountered, making it one of the best parts of our trip.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

Visiting Iguazu Falls was a breathtaking experience. On the Argentinian side, we had a knowledgeable guide who showed us hidden gems around the waterfalls, such as rare birds and their nests. Despite the intense heat, the day was filled with awe-inspiring sights and experiences. We also took a boat ride under the falls, which added an extra thrill to the adventure. The next day, we explored the falls from the Brazilian side, which offered a different perspective. The walkway extending over the falls was both exhilarating and slightly nerve-wracking. The natural beauty we witnessed was worthwhile. Overall, our visit to Iguazu Falls was a highlight of our trip, and we were glad we visited both sides of the falls.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 14, 2024

Hi Sharon,

Thank you so much for sharing your experience on how your trip went! I am so glad you enjoyed it. I really appreciate your feedback. We will be reviewing with our team the concerns you've listed, this is very helpful for us.

We hope to stay in touch for any future trips to South America! :)

Best,
Kristy

Sri Lanka Family Adventure
Sri Lanka | Mar 2 - Mar 11, 2024

Kate
Kate D.
United Kingdom | Reviewed on Mar 12, 2024

A trip to remember covering all the highlights of culture and natural beauty Sri Lanka has to offer . We managed to cram two weeks worth of sightseeing into 10 days with the help of Rozannes planning and our wonderful driver Aruna . There was plenty to do and see for an active group of four with plenty of time for relaxation in between . Our preferences and requests were taken into consideration and the trip ran smoothly so all were satisfied.

Local specialist: Rozanne Kasthuri

We had a very memorable trip to Galapagos! I ...
Galapagos Islands | Feb 23 - Mar 5, 2024

lisa
lisa c.
Manhattan, NY | Reviewed on Mar 12, 2024
We had a very memorable trip to Galapagos! I had originally planned this trip with KimKim back in 2021 but we had to cancel it because my older daughter got Covid a few days before we were to leave! We were devastated to cancel at the time and because one daughter had graduated college and the other was half way through, I didn't know if we'd be able to plan it again. (KimKim was helpful when we had to unravel that trip). Turns out I was correct, when I attempted to almost 2 years later it... Read more

We had a very memorable trip to Galapagos! I had originally planned this trip with KimKim back in 2021 but we had to cancel it because my older daughter got Covid a few days before we were to leave! We were devastated to cancel at the time and because one daughter had graduated college and the other was half way through, I didn't know if we'd be able to plan it again. (KimKim was helpful when we had to unravel that trip).

Turns out I was correct, when I attempted to almost 2 years later it didn't happen. FINALLY, with Tamer's help, we made this happen! Ironically, the first time we only planned a 4 day cruise and staying on some islands with day trips. I had since read more and spoken to others and realized we probably wanted a longer cruise to see more things. Tamer helped us find an 8 day cruise on the Coral II. We had the best naturalist. We saw every kind of land and sea creature we hoped to see. The snorkeling was magical, hiking on lava filled islands, seeing volcanic craters, and great rides to see the birds were amazing. I also wanted time in Quito and also time on an island - so that we didn't JUST see Galapagos on a cruise. I threw all these requirements at Tamer and he figured it out and when i came back with lots of questions and ideas on slightly altering plans, he was patient and made changes and sometimes explained why some ideas might not be ideal.

I travel often and always plan myself. This was too much to figure out. Tamer walked us through it and he was very patient and encouraging when my schedule got busy to keep us on track and joked that we would FINALLY make this happen. And he was right and got us to the finish line! When I wanted to make our own plans in Quito and San Cristobal he did not give me a hard time.

I loved that Tamer would check on us throughout the trip - even when we were first flying out of the US and even when we were doing our own thing in Quito. Tamer arranged great drivers and transfers for us. My husband really liked feeling like there was someone guiding us at each local point. Even when we were leaving our cruise ship and finding the ferry to San Cristobal. All the little details made things easier during the trip. And even when we had some minor issues on the boat, Tamer insisted on getting in touch on our behalf. When we needed to change a pick up spot or wanted to change one of the plans on San Cristobal, Tamer was accommodating and able to change things while we were there. The communications was invaluable. I felt like I had a friend in country i could message at any time.

We already recommended a friend since we have gotten home!

Great job. The one thing I would prefer about KimKim's service is to have a breakdown of what the costs of the whole trip were. We had many parts of this trip and just having one number without a breakdown is not what I am used to. We went with it on this trip but not sure I would feel the same way on a trip that was not so complicated and I could do myself. I liked the local guide and communication in country but would have to think about it.

If you are planning a Galapagos trip, Tamer is your person! I will miss our texting!
Thank you!

Hotel Review
M/Y Coral I & II

We really liked that these two boats travel together. We liked being on a smaller boat for this trip. We didn't have long waits to get in the dingys to get out to our activities! The other guests were nice and it was a friendly feel. The upper deck had great shade and was comfortable to hang out on. We had the cabins on the top deck and we had adjoining rooms with our adult daughters. The naturalist was great! Pedro made this trip! And the crew that ran the boats to the activities were also awesome! Since we would get pretty hot with activities and the weather, the shared room on the boat had great AC which was needed! The cruise director was not great, her attention to detail and service was lacking. I think her English shoujld have been better for her position on the boat and with the passengers. Some other staff members were great and had better understanding of these skills. Our daughter had a food allergy and the chef and cruise director seemed pretty clueless which was surprising. I don't know how these experiences compare to other boats.

Authenticity & Character
Location
Staff
Some were outstanding and others not so much - see general review
Cleanliness & Comfort
We had some issues with our bathroom and it took 3x to get it fixed.
Activity Reviews
Rabida Island - Bartolomé Island
Rabida Island - Bartolomé Island
Cruise Ship

Amazing snorkeling. Gorgeous island and rock formation. We had a wonderful hike to the top for great views. We got to snorkel to see the penguins. We had a great boat ride too.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Cruz: Black Turtle Cove  – Highlands Tortoise Reserve
Santa Cruz: Black Turtle Cove – Highlands Tortoise Reserve
Cruise Ship

This was a highlight seeing these tortoises and also the cows with their cattle birds too. We saw so many tortoises! And we had a wonderful walk in the lava tube!

Quality of Experience
Guides, Drivers and Staff
Transport
Urbina Bay - Tagus Cove (Isabela Island)
Urbina Bay - Tagus Cove (Isabela Island)
Cruise Ship

This was the best snorkeling of the whole cruise! We had seen some of these animals in other spots but we saw rays mating. We saw a fleet of sting rays swim below us - it was maybe 25-30 in formation like an air force in flight. I lost count of the amount of sea turtles. We saw the best colored fish and coral and the sea lions swam with us. It was the best. There is a beautiful sea cave here too. And the birds are great to spot too.

Quality of Experience
Guides, Drivers and Staff
Transport
Bachas Beach (Santa Cruz Island) - Baltra Airport
Bachas Beach (Santa Cruz Island) - Baltra Airport
Cruise Ship

We saw gorgeous flamingos here. We saw one in the water, and could observe her from our walk. But THEN we saw two in flight overhead - it was gorgeous! I had just been wondering how these big birds get into the air!

Quality of Experience
Guides, Drivers and Staff
Transport
Speedboat to San Cristobal Island
Speedboat to San Cristobal Island
Galapagos Islands

We had a wonderful super local guide meet us and we could store our luggage until it was Ferry time. You take a water taxi to the ferry. Tamer arranged for us to have the $1 each for the fare. It was a fun and funny experience - seeing the sea lions on the little docks and seeing these boat drivers pile up the luggage. My family couldn't watch as we floated out to the ferry. It was a fun experience. The ferry itself was smaller than i expected - it was a little hot - no open windows. There were outlets and usb ports over the seats but they did not work. I was fine with it - my kids were not as much. It had the local charm and adventure and i would not trade it. But it was a little hot, and the bathroom was not easy to maneuver with the fast speed but i am glad there was a bathroom! I am glad we got to do it - but it is warm and a little loud but again, local and i liked that part. I would not have wanted a more sanitized private transfer. It was just a little over 2 hours and we got to see jumping dolphins in the open water!

Quality of Experience
Guides, Drivers and Staff
Transport
Free morning on San Cristobal until Departure
Free morning on San Cristobal until Departure
Isla San Cristóbal

We loved this town so much! We had two nights in a hotel right at the waterfront. We all loved seeing all the sea lions at the port and on the sidewalks. We went to visit them in the morning and evening. It smelled a little but that was ok. We LOVED several of the restaurants in town. This was our favorite of the towns we saw. The vibe was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer Obeid.
Tamer
Tamer Obeid.
Local specialist in Quito, Ecuador | Replied on Mar 12, 2024
Hi Lisa,
What a great pleasure it was to be able to work with you and offer you and the family such a due adventure, especially after having to postpone more than one time and for years! As I promised since we started planning; Nothing's gonna stop us this time :) and so I am extremely glad we fulfilled and you had such a wonderful experience in Quito and the Galapagos Islands.
I thank you so much on behalf of my company and the Kimkim team for your kind words, and I promise you or any...
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Hi Lisa,
What a great pleasure it was to be able to work with you and offer you and the family such a due adventure, especially after having to postpone more than one time and for years! As I promised since we started planning; Nothing's gonna stop us this time :) and so I am extremely glad we fulfilled and you had such a wonderful experience in Quito and the Galapagos Islands.
I thank you so much on behalf of my company and the Kimkim team for your kind words, and I promise you or any referral from your part that we will keep on doing our best to provide you and our beloved travelers with unmatched and memorable adventures :)
Yours,
Tamer

It’s been a year since we embarked on our fir...
Iceland | Mar 17 - Mar 24, 2023

Lily
Lily M.
Singapore | Reviewed on Mar 12, 2024

It’s been a year since we embarked on our first ever Iceland trip as a family. Duncan was incredibly patient, detailed and attentive as we planned the trip months ahead. All the experiences and accommodation arrangements were spot on and suited our budget and adventure appetite. Duncan stayed in touch almost daily while we were in Iceland.

When there were hiccups due to weather, Duncan (and Michele when Duncan could not) were always a text away to rearrange our itinerary.

Definitely recommend their services especially if you are visiting Iceland for the first time.

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Mar 12, 2024

Thanks so much for your great review, Lily, it was a pleasure to help, and glad your trip went smoothly.
Duncan

Overall, the planning and assistance was timely, accommodating and well managed.
Finland | Mar 2 - Mar 8, 2024

K
Kathy K.
Atlanta, GA | Reviewed on Mar 12, 2024
Overall, the planning and assistance was very good. The hotels and excursions were great. Migle was very accommodating and incredibly responsive before and during the trip to questions or concerns.
There were a few mix ups with transportation but worked out in the end. It would have been nice to know the names of the companies that our excursions were booked with because you did not know who was coming to meet you and pick you up. Also, there were a couple times when looking at the schedule...
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Overall, the planning and assistance was very good. The hotels and excursions were great. Migle was very accommodating and incredibly responsive before and during the trip to questions or concerns.
There were a few mix ups with transportation but worked out in the end. It would have been nice to know the names of the companies that our excursions were booked with because you did not know who was coming to meet you and pick you up. Also, there were a couple times when looking at the schedule things could have been moved around to allow you more time do activities or for example to not have early morning activities after a late night aurora hunt but then have another day when you start late after no events the night before. The advertisement for the shuttle at Apukka was not very accurate as it only went a few times a day and if you did not take their shuttle a cab to the city was almost 50 euro and to Christmas Village was 35 euro so that was not ideal.

Hotel Review
Apukka Resort
Rovaniemi

Great hotel and beautiful location. It is farther away from Christmas Village and city so be aware of that. Might be more ideal if you have your own car. Their shuttle bus does not run as often as they advertise it does and if you don't take it - the cost of taxi to city and the Village is quite expensive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Helsinki Walking Tour
Helsinki Walking Tour
Helsinki

First of all - I see above that it says it was 4 hours that was not true. It was 2 hours and 15 minutes long. The guide was nice and had good information. We did not go to all the sites that the kimkim agenda listed we were going to see. There was not time to go into some of the sites for example the main cathedral we just looked at from the outside. The guide seemed upset when people wanted to stay at a place for a few minutes and take pictures, he was very on the move and did not allow for much time to look around or take pictures.

Quality of Experience
Guides, Drivers and Staff
Löyly Sauna visit
Löyly Sauna visit
Helsinki
Quality of Experience
Husky ride (Apukka Resort)
Husky ride (Apukka Resort)
Rovaniemi

A lot of fun, enjoyable experience. Driving the husky sled as great. They advertise getting to play with the puppies but they only bring out 1 puppy and pass it around.

Quality of Experience
Guides, Drivers and Staff
Transport
Northern Lights Snapshots: Rovaniemi's Photographic Chase
Northern Lights Snapshots: Rovaniemi's Photographic Chase
Rovaniemi

No northern lights seen but otherwise good excursion. The guide tried very hard to find the lights for us. We drove for almost 6 hours without success.

Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Chase — Private Northern Lights Quest in Saariselkä with Expert Guidance
Aurora Chase — Private Northern Lights Quest in Saariselkä with Expert Guidance
Ivalo

Again - no northern lights seen but overall guide was friendly and tried various locations. He did not really talk at all about the northern lights so if you wanted background on the aurora, what causes them, when to see them, history etc. you will not get that.

Quality of Experience
Guides, Drivers and Staff
Transport
Snowmobile Safari: A Wintry Wilderness Ride (from Kultahippu hotel)
Snowmobile Safari: A Wintry Wilderness Ride (from Kultahippu hotel)
Ivalo

So much fun. Guide was great and very fun experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Snowshoeing Adventure
Snowshoeing Adventure
Ivalo

A lot of fun. The guide was very friendly. I will say I expected more of them talking about Finland - the history, nature, the region etc. but really we just talked about life etc. If you asked questions they answered but no set education or information about the forest/region etc.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Miglé Mikenaite
Miglé
Miglé Mikenaite
Local specialist in Iceland | Replied on Mar 14, 2024

Hi Kathy, Thank you so much for your feedback and kind words about your trip in Finland. I'm truly glad to hear that overall, you enjoyed your experience. Finding that balance between activities and relaxation is key, and your feedback helps us improve. I apologize for the unexpected changes to the Helsinki tour and transportation mix up. Once again, thank you for the opportunity to assist you with your trip to Finland. And as I say, if those Northern Lights didn't make an appearance this time, it's just a sign that you'll have to come back to Scandinavia! 🥰

Guides everywhere were excellent - Yaya in Ch...
Thailand | Feb 28 - Mar 8, 2024

J
John H.
Spain | Reviewed on Mar 11, 2024
Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes. Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay... Read more

Guides everywhere were excellent - Yaya in Chang Mai and Chai in Bangkok. Very informed about Thailand in general and the centuries of history and culture that we were interested to hear about. Kelly always professionally and rapidly accommodated our many requests and changes.

Best days were 1. Full Day Phang Nga Bay Sea Canoe Tour(Join-in) and 2. Full Day Explore Doi Inthanon National Park Tour. Phi Phi worth seeing, but a bit touristee (many boats and visitors), whereas Phang Nga Bay was about right - the boat showed us traditional Thai festivals - flower boats with candles after dark; the scene was lovely. Bangkok worth the visit, but probably earlier in season - very hot in early March. While the Grand Palace is amazing - incredibly crowded. Summer Place and Ruins also fascinating.

Chala Hotel 6 in Chang Mai was very nice and well located - esp. for Sunday Night Market.
We booked Intercontinental in Phuket - would recommend again. Also, the Peninsula in Bangkok - very nice!

Hotel Review
Chala Number 6 Hotel
Chiang Mai

Great location. Nice rooms and facilities. Staff friendly. No issues whatsoever.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Explore Doi Inthanon National Park Tour
Full Day Explore Doi Inthanon National Park Tour
Chiang Mai

Lovely views. Cooler than expected, but welcome as Bangkok and Phuket were very hot this time of year. The Pagodas and flower gardens were spectacular.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Full Day Phang Nga Bay Sea Canoe Tour(Join-in)
Phuket

Don't miss.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Mar 17, 2024
Hi John, Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture. Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you... Read more

Hi John,

Hope you have a great day .Thank you a lot for your feedback and kind words about our guides and services during your trip to Thailand. We're thrilled to hear that Yaya in Chiang Mai and Chai in Bangkok provided excellent insights into Thailand's rich history and culture.

Your best days on the trip sound truly memorable. The Full Day Phang Nga Bay Sea Canoe Tour and the Explore Doi Inthanon National Park Tour seem to have left a lasting impression. It's great to know that you found Phang Nga Bay to be a perfect balance, offering traditional Thai festivals and a lovely scene.

We appreciate your feedback on these accommodations and we will make notes for the future travelers.

Thank you once again for sharing your feedback, and we look forward to assisting you with your future travel plans.

Best regards,
Kelly

Awesome Spain
Spain | Feb 24 - Mar 7, 2024

Lausanne
Lausanne O.
Sunrise Manor, NV | Reviewed on Mar 11, 2024
Our specialist for Spain was Alfonso. I was in contact with Alfonso for at least a year trying to figure out dates and doing the planning. He put a wonderful itinerary together and managed all the logistics. He got us to some places that we wanted to visit that aren’t touristy areas. He was even our driver/guide for multiple days in San Sebastian. We learned so much about Spain and the Basque areas and history. We had such a great time that we would love to have him as our specialist again... Read more

Our specialist for Spain was Alfonso. I was in contact with Alfonso for at least a year trying to figure out dates and doing the planning. He put a wonderful itinerary together and managed all the logistics. He got us to some places that we wanted to visit that aren’t touristy areas. He was even our driver/guide for multiple days in San Sebastian. We learned so much about Spain and the Basque areas and history. We had such a great time that we would love to have him as our specialist again and book our return trip next time with the kids.

Activity Reviews
Pintxos & Wine Walk
Pintxos & Wine Walk
San Sebastián

Alfonso took us on a great walk around the Old town and it was a fun thing to do to experience local food and talk and learn about Basque culture and the history of San Sebastián.

Quality of Experience
Food
Guides, Drivers and Staff
Private Barcelona Picasso Tour with Picasso Museum
Private Barcelona Picasso Tour with Picasso Museum
Barcelona

Our private guide was amazing and we got so much out of the experience instead of having a look by ourselves.

Day trip to Guggenheim Museum Bilbao
Day trip to Guggenheim Museum Bilbao
San Sebastián

Our private guide was amazing and we got so much out of the experience instead of having a look by ourselves.

Quality of Experience
San Telmo Museum
San Telmo Museum
San Sebastián

Our private guide was amazing and we got so much out of the experience instead of having a look by ourselves.

Discover Zaragoza
Discover Zaragoza
Zaragoza

Our private guide was great and we got to learn a lot about the history and see a lot around town. She took us to all the major sites in Zaragoza on an easy walk and pointed out the major landmarks/streets so we could walk around on our own easily without her.

Quality of Experience
Evening Tapas Walk in Barcelona
Evening Tapas Walk in Barcelona
Barcelona

We had a few guided walks with Jordi from Color bike company. He was wonderful and very knowledgeable. He brought us to some delicious restaurants and we felt like we saw almost everything in Barcelona over 3 days. He had great recommendations. You can tell he enjoys being a guide and loves to share his culture and the history of Barcelona.

Hike, Boat & Lunch on the Bay of Pasaia
Hike, Boat & Lunch on the Bay of Pasaia
San Sebastián

A really fun half day going around San Sebastian, walking, lunch in Pasaia at a nice restaurant, and a nice relaxing boat ride back to San Sebastián. Gorgeous scenery all around.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Great safe driving around the hills and a fun relaxing boat ride along the coast.
Flamenco Show & Tapas
Flamenco Show & Tapas
Barcelona

Smaller intimate venue with 3 generations of flamenco dancers! We also had a guided walk and a nice tapas dinner at a nice restaurant before the flamenco show located on Las Ramblas.

Quality of Experience
Food
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Mar 12, 2024

Dear Lausanne & Jimmy.
It was beautiful having you over here and discovering your last name´s background in one of our small villages of the Basque countryside.
It will be a pleasure seeing you again in this part of the world.
Take care!

Our Trip to Columbia with Bird Watching and Peacock Bass Fishing
Colombia | Feb 27 - Mar 7, 2024

joe
joe m.
Atlanta, GA | Reviewed on Mar 11, 2024
We put together a fairly complicated trip with a lot of varied destinations. Alvaro was totally helpful and very can do in setting the trip up as we wanted it. During the travel, everything went as smoothly as butter. We were met by friendly and competent people at every stop and were escorted to our travels to the next destinations at exactly the times that were promised. We couldn't have been more pleased with the planning that Alvaro did for us. Ivan met us at the Airport in Bogota,... Read more

We put together a fairly complicated trip with a lot of varied destinations. Alvaro was totally helpful and very can do in setting the trip up as we wanted it. During the travel, everything went as smoothly as butter. We were met by friendly and competent people at every stop and were escorted to our travels to the next destinations at exactly the times that were promised. We couldn't have been more pleased with the planning that Alvaro did for us. Ivan met us at the Airport in Bogota, and was with us the entire stay, actully had dinner with us. He was exceptionly knowledgable about the birds, and he could hear the calls and identify amazingly. We saw 90 bird species in 2 days. He could also spot birds and point them out to us well before we could see many of them ourselves. We were a little nervous about going to Inirida and alon the Oronico River, esp with the situation in Venezuela , but we were accompanied by able guides all the time and actually felt safer than when we were in 4th grade. The Tucunare Lodge was rustic but far removed from modern civilization. Alexandro, who was our fishing guide was quite knowlegable and competent and PATIENT. We fished for 2 days solidly and came away with some amazing pictures of us holding giant Peacock Bass. Than off to Cartegena for rest and relaxtion. Beautiful old town. Good nightlife, esp rooftop bars, and excellent food. All and all, would highly recommend Alvaro and Kim Kim for planning a trip to Columbia. Plan on asking for the same in a few years to Equador.

Hotel Reviews
Lucitania Hotel Boutique
Bogota

Very Comfortable Nice bed, friendly staff. Felt very secure

Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Monterrey Cartagena de Indias
Cra. 8b #25-100

Location wa amazing, dead center facing the entrace to the old town, roof top pool which was welcomed highly considering the afternoo heat. Breakfast delicious. Staff welcoming and smiles. Felt very secure

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tucunare Lodge
Vichada River

This place is RUSTIC. There is no airconditioning. The bathrooms are as basic as they can be and still be called a bathroom. However, It is completely far away in uninhabitated land. The food wa cooked by Locals and delicious. The access to the fishing wa amazing. The johnboat ride to and from the fishing grounds at sunrise and sunset were easily worth the price of admission. If that is the kind of experience you are seeking, I highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 14, 2024

Hello Joe and Cece!
Thank you for your glowing review! I am so thrilled you enjoyed your trip and had seamless travel experience.
It's great to hear Ivan made your birdwatching in Bogota unforgettable and that you felt safe throughout your journey. We're glad you loved Tucunare Lodge and had a great time fishing with Alexandro. Cartagena's charm delighted you, and we look forward to planning your next adventure, let’s reconnect once you are ready to enjoy Ecuador!
Hugs from your local friend!
Alvaro

This trip was wonderful!
Costa Rica | Mar 2 - Mar 10, 2024

S
Samantha S.
Ashburn, VA | Reviewed on Mar 11, 2024
This trip was wonderful. I would absolutely use them again! All the resorts and excursions were great. Holden worked with us to plan a perfect 8 days! We loved it. Serendipity Adventures is the local specialist (Mariano) that helped plan, organize and manage your trip- they did awesome! Holden, Nancy, and Wilman were very helpful and made it a wonderful experience! Read more

This trip was wonderful. I would absolutely use them again! All the resorts and excursions were great.

Holden worked with us to plan a perfect 8 days! We loved it.

Serendipity Adventures is the local specialist (Mariano) that helped plan, organize and manage your trip- they did awesome!

Holden, Nancy, and Wilman were very helpful and made it a wonderful experience!

Hotel Reviews
Gran Hotel Costa Rica, Curio Collection by Hilton
San José

Great location! Great breakfast! The staff was very nice too. The room was beautiful too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Springs Resort & Spa
La Fortuna

WOW! This was a lovely place. The hot springs on the resort were wonderful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Mangroove, Autograph Collection
Playa Hermosa

Great resort. The hotel was clean and close to the ocean. The beach was lovely too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Mariano was wonderful. The private tour was a treasure! I would recommend spending the money for a private tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Mariano was great! We loved his tour and he was always showing us animals and pointing out things for us to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Sailing and Snorkeling Adventure
Morning Sailing and Snorkeling Adventure
Costa Rica

The sail trip was very nice! The water was clear and guides were friendly. We were lucky- there was only 1 other couple on the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Mar 11, 2024

I'm so glad we were able to make a great engagement trip for you Samantha, how amazing that you had the sailing tour almost to yourselves!
I'm also glad that Mariano was so helpful, he's really amazing and I'm glad you enjoyed your experiences with him.
Holden
Serendipity Adventures

Margaux was excellent ...
France | Mar 2 - Mar 10, 2024

Jennifer
Jennifer S.
Schulenburg, TX | Reviewed on Mar 11, 2024

Margaux was excellent in planning and helping with any hiccups during the trip. Very impressed with how dedicated Margaux was in ensuring I was had a great experience even when some things didn’t pan out.

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Mar 12, 2024

Bonjour Jennifer,

Thank you so much for your kind words and for taking the time to share your feedback with us, this helps us to improve our services!
I am glad you enjoyed your stay in France and kept nice memories from this amazing adventure in the city of Love.

Thanks again for your trust in Kim Kim and our team,
Take care of yourself, Margaux

Fabulous Trip to Beautiful Patagonia!
Argentina | Feb 8 - Mar 4, 2024

Diana
Diana S.
Tinton Falls, NJ | Reviewed on Mar 11, 2024

My husband I just returned from an extended trip to Argentina which included a 12-day excursion to Patagonia. We decided at the last minute to take this trip and our specialist, Natalia, with whom we worked on a previous trip to Argentina, did a fabulous job of putting together our trip considering it was prime time and availability was an issue. From the locations of our hotels, to the excursions, and, importantly, our guides and drivers, we have always found that Kimkim provides us with a quality, safe, and worry-free trip. Thank you to Natalia and Kimkim for another great trip!

Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 11, 2024

Dear Diana,
Thank you so much for taking the time to share your experience with us. I love to read that you have enjoyed your trip, and spent a great stay in our country.
We strive to provide our travelers an unforgettable moment, and it's fantastic to hear that we achieved that goal. Your satisfaction is our top priorities, and we're delighted to have played a part in creating another great adventure for you.
Thank you for trusting us once again!
All the best,
Natalia

Iceland south coast in 1 week.
Iceland | Mar 4 - Mar 10, 2024

W
William C.
Ashburn, VA | Reviewed on Mar 11, 2024
Working with Adam was easy and open. Adam was very knowledgeable about Iceland and had excellent recommendations for activities between scheduled engagements. We were very impressed with the waterfalls in the southern area and will likely go back to explore some more. At first we were quite concerned about the weather forecast since it was predicting rain all week, but Adam suggested we stick to the plan and not be too worried since the forecasts in Iceland are notoriously unreliable. Sure... Read more

Working with Adam was easy and open. Adam was very knowledgeable about Iceland and had excellent recommendations for activities between scheduled engagements. We were very impressed with the waterfalls in the southern area and will likely go back to explore some more. At first we were quite concerned about the weather forecast since it was predicting rain all week, but Adam suggested we stick to the plan and not be too worried since the forecasts in Iceland are notoriously unreliable. Sure enough I think we had only 1 and a half days of rain the whole week we were there! The food throughout the entire trip was excellent! Even the hotdogs! The one change I would make would be to extend the visit by a couple of days to add more time in Reykjavik. I think spending the first 2 days-nights in Reykjavik to acclimatize would be beneficial and the city looks like it has a lot to offer.

Hotel Reviews
Skuggi Hotel Reykjavík by Keahotels
Reykjavík

Comfortable beds and great location with indoor parking.

Authenticity & Character
Location
It is within walking distance to everything special in Reykjavik.
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Vestmannaeyjar

Location is right in the center of town and has ample free parking across the street.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Klaustur
Kirkjubæjarklaustur

Clean and comfortable rooms with an amazing restaurant! It's also a short drive to some spectacular falls and of course the glacier tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Reykjadalur Guesthouse
Hveragerdi

Room was clean but a bit small. Location and parking were good. Restaurants were within walking distance and sites on the golden circle were easily drivable.

Authenticity & Character
Location
Staff
There is no staff on hand, but the room was clean.
Cleanliness & Comfort
Clean room, but a bit small for a queen bed as it needed to be put up against the wall and the wall-side sleeper had to crawl out the foot of the bed to not disturb partner.
Activity Reviews
Reykjavik Food Walk
Reykjavík

Our guide, Bren was a joy! She had many great stories and anecdotes along with great explanations of the food and history of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
All walking.
Sky Lagoon
Iceland

I've never done one of these spas before, so I can't compare it to anything. However, if you're looking to really get unwound after a tough day of travelling, this is the best place! Just to give you some evidence of the stress relief, you will remember the mood you were in at the airports and on the planes etc... and you probably minimized the amount of talking you did with other travelers. A very somber experience. In this place, its the same people, but now everyone is relaxed and talking with one another and having a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Crystal Blue ice cave tour
Kirkjubæjarklaustur

The tour guide was terrific! She was very knowledgeable and made some pretty funny jokes as well. The Ice caves themselves were spectacular! The different colors and the shapes of the caves and cave walls were very impressive. Also, the shear size of the glacier tongue with the surrounding snow-covered peaks was just beautiful. The glacier lake with outlet river and drifting icebergs and seals was other-worldly!

Quality of Experience
Guides, Drivers and Staff
Transport
Lava Tunnel Tour
Iceland

Another unique, educational activity worth every penny. The guide was terrific! She was very knowledgeable and kept us well-entertained with the occasional joke.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking tour.
Rye Bread tour (Geothermal bakery)
Iceland

This was a really cool demonstration of the ubiquitous geothermal energy in Iceland. Our guide was again very knowledgeable and entertaining with her jokes. The rye bread with butter and smoked trout were amazing. A few slices are all you need to fill you up for lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
It's a walking tour.
The Secret Lagoon
Iceland

Not applicable since we had to cancel this one.

Quality of Experience
NA
Guides, Drivers and Staff
NA
Transport
NA
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Mar 11, 2024

Thank you for the beautiful review Bill, and I'm delighted that you had a great time during your birthday trip to Iceland! I hope that someday you will return to discover more regions of the Land of Fire and Ice!

Adam

This was such an amazing trip! It was exactly...
Indonesia | Feb 23 - Mar 7, 2024

K
Kate C.
the Netherlands | Reviewed on Mar 11, 2024

This was such an amazing trip! It was exactly what I wanted, and Ana arranged everything perfectly - the pace, accommodations, and activities were all stellar. I had one driver for the entire trip, Wayan, who was also amazing. My specialist, Ana, even met me for a coffee one day and showed me around a bit. Couldn't recommend highly enough!

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Mar 12, 2024

Hello dear Kate,

Thank you so much for your review! I am happy to hear you had a wonderful trip and hope to welcome you again in Indonesia!

It was also lovely to meet you!
Keep in touch!
Ana

Jon planned an exceptional trip for us to Au...
Australia | Mar 1 - Mar 10, 2024

Debbie
Debbie M.
Canada | Reviewed on Mar 11, 2024
Jon planned an exceptional trip for us to Australia with our timeline and costs in mind. Read more

Jon planned an exceptional trip for us to Australia with our timeline and costs in mind.

Hotel Reviews
Adina Apartment Hotel Sydney Darling Harbour
Sydney, NSW

Excellent location!!! Hotel could use a refresh.

Authenticity & Character
Had a coastal feel
Location
Darling Harbour had so many options and was close to get to everything.
Staff
Very nice and helpful
Cleanliness & Comfort
Rooms are tired.
Pacific Hotel Cairns
Cairns

Excellent location!!

Authenticity & Character
Location
Close to pier and many dining places.
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

Wonderful tour of the city. Service and food very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Wine Tasting Day Tour
Hunter Valley Wine Tasting Day Tour
Sydney

Lovely day out with a nice small group. The venues we went to were nice and the hosts were informative. Lunch was especially nice at a golf club with quick service and scenery.

Quality of Experience
Guides, Drivers and Staff
Friendly and informative
Transport
Clean and on time.
Down Under Cruise Evolution
Down Under Cruise Evolution
Cairns

The cruise was definitely a highlight of our vacation. The staff were exceptional and very helpful. The gear provided was in great shape and we appreciated the stinger suits with the jelly fish in the area. The morning there were a lot of waves/rain but it didn't stop the adventure. The staff were very considerate to those that were experiencing sea sickness. The lunch provided was ample and tasty. The second location was particularly exciting but more because the weather had shifted and we weren't combating the waves as much so we were able to enjoy it a bit more. We took advantage of the glass bottom boat ride and appreciated the marine biologist giving us further insight into what we were looking at below. Overall a 10++ experience.

Quality of Experience
Food
Guides, Drivers and Staff
A lot of staff to help make the day move effortlessly with many people on board.
Transport
Nice boat - even though we had huge waves going out to the reef, the boat handled them with ease
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

We took the skyrail both up and down as the train was out of commission due to flooding.

Quality of Experience
Seeing the rainforest from up above was special. The day we went had a lot of fog/rain so the experience kept changing throughout the ride.
Guides, Drivers and Staff
We did a free walk with a guide and we learned a lot about the rainforest trees/spiders/snakes etc..
Transport
The Cable car was comfortable had lots of windows to view below.
Spirit of Cairns - Dinner Cruise
Spirit of Cairns - Dinner Cruise
Cairns

It was a pleasant evening. The food was good and the staff very pleasant. As it was a rainy night we didn't really get to enjoy the outside view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

Great day out exploring the rainforest.

Quality of Experience
Guides, Drivers and Staff
Transport
Ride was comfortable.
Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 19, 2024

Glad you had an amazing time Debbie! Definitely some fantastic memories made, Thanks for working with me to get everything perfect for you.

Firas our driver for the whole time did a gre...
Jordan | Feb 29 - Mar 7, 2024

M
Martin B.
United Kingdom | Reviewed on Mar 11, 2024

Firas our driver for the whole time did a great job and was extremely knowledgeable.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on Mar 11, 2024

Hello Martin
Thank you so much for your kind words.
Be well and safe.
Sam

My wife and I had an amazing time during our ...
Nepal | Feb 19 - Feb 24, 2024

Gerrell
Gerrell W.
San Francisco, CA | Reviewed on Mar 11, 2024
My wife and I had an amazing time during our visit to Nepal. Sangita and her team were extremely nice and accommodating. They provided us with excellent service and communication regarding the plans for our trip. Our guide, Bhim, was a very knowledgeable and amazing guide who provided us with great information and friendship during our trek. We highly recommend Sangita and her team and we plan to come back to Nepal for another trek. We highly recommend their services! Read more

My wife and I had an amazing time during our visit to Nepal. Sangita and her team were extremely nice and accommodating. They provided us with excellent service and communication regarding the plans for our trip. Our guide, Bhim, was a very knowledgeable and amazing guide who provided us with great information and friendship during our trek. We highly recommend Sangita and her team and we plan to come back to Nepal for another trek. We highly recommend their services!

Hotel Review
Hotel Country Villa
Nagarkot

Excellent services in a beautiful and peaceful setting. Amazing views of the Himalayas!

Authenticity & Character
Spectacular service and views of the Himalayan mountains
Location
Amazing views and only 1.5 hours from Kathmandu
Staff
They provided excellent service and accommodations
Cleanliness & Comfort
Local specialist: Sangita Bajracharya
Sangita
Sangita Bajracharya
Local specialist in Kathmandu | Replied on Mar 12, 2024

Dear Gerrell,

Thank you for the wonderful review. It was our pleasure to be a part of your amazing travel experience in our country Nepal. We look forward to welcoming you back in Nepal soon.

Regards
Sangita

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