Kimkim Trip Reviews

4.8
Based on 18,411 ratings
Read 18,411 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Slovenia trip
Slovenia | Aug 8 - Aug 18, 2024

E
Eric J.
Japan | Reviewed on Aug 25, 2024
KimKim were very good at communicating and organizing with us a holiday in Slovenia at relatively short notice. Antonia was always friendly and quick to respond and booked extras at our request for us such as restaurants which was really great.
Alenka a tour guide took us on two walking tours, she was excellent, funny, kind, knowledgeable and a brilliant tour guide we loved her.
Liza took us mountain hiking she was exceptional, she knew so much about the local environment, flowers, plants...
Read more

KimKim were very good at communicating and organizing with us a holiday in Slovenia at relatively short notice. Antonia was always friendly and quick to respond and booked extras at our request for us such as restaurants which was really great.
Alenka a tour guide took us on two walking tours, she was excellent, funny, kind, knowledgeable and a brilliant tour guide we loved her.
Liza took us mountain hiking she was exceptional, she knew so much about the local environment, flowers, plants and so on. She had so many good and funny stories to share she was a fabulous tour guide.
Slovenia is a beautiful country we were able to explore most of it in 10 days.
The company tried to secure good accommodation for us but at times, ‘resort’ hotels were not really what we wanted in such a culturally rich and beautiful country, as we wanted to explore not sit sunbathing when there were amazing historical and natural places to explore. Maybe we should have communicated that better at the time of booking.

Everyone was helpful and mostly worked out really well but there were some days where the schedule was very packed and we spent too long driving not enjoying the places for long enough, being on a tight itinerary determined by the slightly inflexible driver at times was not so relaxing and could have been improved. This could have been more tailored. For example at one historical site we were told to take only ten mins and get back to the car. This wasn’t necessarily our idea of tourism.

Hotel Reviews
Hotel Plesnik
Solčava

Great food for dinner and a lovely view from the hotel outside. The room was comfortable and it was a great location for hiking. Unfortunately lots of smoking outside at breakfast from other tables whilst eating but that just seems to be the case in Slovenia not the fault of the hotel. Didn’t see the point in a swimming pool and sun loungers in this beautiful setting but other guest seemed to enjoy that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residence Soča
Soča

Great accommodation, beautiful rooms and very spacious and near a few walking trails. Other guests were noisy outside until quite late but it was a place for families and holiday season. We enjoyed the breakfast basket which was wonderful. We were a bit confused about the hot tub and sauna procedures on site as there was no shower for either or a changing room and when we booked it for the next day the hot tub water was cold. Also it wasn’t private they could be looked straight into from other people’s accommodations. Nobody was on site to help in the evenings at reception. Maybe we missed a point here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kempinski Palace Portoroz
Piran
Authenticity & Character
It was a beautiful building
Location
Too far from the old town. By a beach not really walkable to the old town so we needed taxis, if you wanted to sit on a sun bed on the hotel beach and not leave the actual hotel, it would have been very nice
Staff
Great staff
Cleanliness & Comfort
Large room very comfortable
Hotel Bled Rose
Bled

A good location, nice staff but a resort hotel with lots of pink themed things around, a pink biclyce, pink artwork (maybe the colour was rose- the hotel name) the hotel glowed pink at night, which was a little odd and maybe retro tacky? I guess Lake Bled is a resort for many however so maybe we were missing the point. The advertising was odd, a video on loop as you entered, looking like a hen weekend sort of place. The rooms and facilities were really good and comfortable however. As was the breakfast and helpfulness of the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Zlata Ladjica Boutique Hotel
Ljubljana

A gorgeous hotel right in the city centre. Staff were exceptional, the food was amazing, the room was beautiful. We couldn’t fault this hotel.

Authenticity & Character
Historical building.
Location
Right in the centre of the old city on the river.
Staff
Friendly, intelligent, knowledgeable and helpful
Cleanliness & Comfort
Clean and eco friendly
Activity Reviews
Postojna Cave Tour
Postojna Cave Tour
Slovenia

Such an amazing place. It was very popular with lots of people but we still really enjoyed this natural wonder. Breathtakingly beautiful caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Debela Peč Mountain
Hike to Debela Peč Mountain
Slovenia

Liza the hiking guide was fantastic. She was so experienced and a real inspiration. She was funny and so knowledgeable. We were so happy to have her expert knowledge. It was an amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Flight Over the Bled Lake
Hot Air Balloon Flight Over the Bled Lake
Slovenia

An amazing experience I couldn’t fault it, very professional and funny we felt part of the experience and helped dismantle the balloon at the end. The views were amazing.

Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Private Walking Tour of Ljubljana
Private Walking Tour of Ljubljana
Slovenia

Alenka was amazing. Truly the best. Intelligent, knowledgeable and kind we loved her tours. She even took us to her favourite local cake and gelato place we wouldn’t have stumbled upon otherwise as she grew up in the area. Amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Bled Town and Enjoy Pletna Boat Ride
Discover Bled Town and Enjoy Pletna Boat Ride
Bled

Alenka was an amazing tour guide, she was so knowledgeable and interesting and could answer any question. It was a top notch experience. 10/10.

Quality of Experience
I
Guides, Drivers and Staff
Transport
Traditional Slovenian Culinary Class in Bled
Traditional Slovenian Culinary Class in Bled
Slovenia

We had a wonderful time enjoying food preparation and eating lunch. It was amazing to be part of a family to enjoy such delicious food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayak on Soča River
Kayak on Soča River
Bovec

The team were very professional and safe and we felt very looked after. We were not aware that we were going to kayak on rapids however our tour company who booked this communicated and calm and relaxing time kayaking on the river. It was not calm and required some skill so not suitable for beginners we think.

Quality of Experience
I’m
Guides, Drivers and Staff
Transport
Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Eric,
Thank you so much for your valuable feedback! We greatly appreciate it and are taking into consideration all the reviews our travelers provide us with to ensure the best possible experience for everyone. I hope you enjoyed your time in Slovenia and wish you all the best!
Antonia

Everything about the trip was amazing! All ou...
Japan | Jul 10 - Jul 18, 2024

H
Heather E.
Burbank, CA | Reviewed on Aug 25, 2024

Everything about the trip was amazing! All our guides were so helpful! They went out of their way to help us with all our questions. We had a flawless 9 adventure!

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Aug 27, 2024

Dear Heather,

Hope you are doing great.Thank you so much for your kind words! We're thrilled to hear that you had an amazing trip and that our guides were so helpful. We hope to welcome you back for another incredible experience in the future!

Best regards,
Angel

KimKim and Serendipity adventures are awesome!!!
Costa Rica | Aug 9 - Aug 16, 2024

V
vijay g.
San Jose, CA | Reviewed on Aug 25, 2024
KimKim team along with Serendipity adventures did a fantastic job in making our vacation a memorable one. We had very little time to plan our trip and they provided several options for itineraries. We ended up picking the one that covered Manuel Antonio and La Fortuna. Both were awesome destinations and offered plenty to explore. All the hikes, horse back rides, beaches, coffee tours, volcano tours, zip lines, thermal springs, are all really enjoyable. Hotel La mariposa was awesome. It's... Read more

KimKim team along with Serendipity adventures did a fantastic job in making our vacation a memorable one. We had very little time to plan our trip and they provided several options for itineraries. We ended up picking the one that covered Manuel Antonio and La Fortuna. Both were awesome destinations and offered plenty to explore. All the hikes, horse back rides, beaches, coffee tours, volcano tours, zip lines, thermal springs, are all really enjoyable.

Hotel La mariposa was awesome. It's location and views are out of this world. We got one of the corner sunset suites and it's amazing. Buffet Breakfast (includes omelette station) was fantastic and helped us get our early on time and get on the road. The restaurant is on a terrace with the most beautiful view of the beach and national park. Town of Quepos is a beautiful place. We wish we kept a free day for our selves to explore more of this town. Most of our time was taken by the planned activities/tours. You can walk to many restaurants and coffee shops from hotel, which was wonderful.

Hotel Arenal Kioro suites and spa is an amazing place. Situated close to the volcano with views of it from almost every room. This hotel also has breakfast buffet which was fantastic. This hotel has it's own hot springs. Property is very well designed and provides a lot to explore. Keep in mind that the hotel is about 10 minutes car ride to the town of La Fortuna. Town offers several restaurants and coffee shops etc.

All in all we had a wonderful experience and we will definitely use KimKim and Serendipity again.

Hotel Reviews
Arenal Kioro Suites & Spa
Fortuna
Authenticity & Character
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Views from the hotel and ability to walk into town.
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Private Arenal Volcano & 1968 Reserve Hike
Private Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback Riding to the Waterfall
Horseback Riding to the Waterfall
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Rainmaker Conservation Park Excursion
Rainmaker Conservation Park Excursion
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 25, 2024

Thank you Vijay for taking the time to review your trip with us. I'm very happy to hear your family enjoyed your time in Costa Rica 🇨🇷 and that you rated your tours so highly. I'm glad you liked the views from your hotel balcony in Manuel Antonio and the hot springs in Kioro!
Thank you
Holden Ketchum
Serendipity Adventures

Smooth, Efficient, and Excellent
Colombia | Aug 17 - Aug 24, 2024

Arup
Arup M.
Easton, PA | Reviewed on Aug 25, 2024
Michael, our advisor and chief planner was excellent throughout the process. Thank you. Each of our guides and drivers chosen by Chaska tours was excellent. They were efficient and did more than was needed without hesitation. Sandra in Cartahena, and Claudia, in Medellin were both excellent. Claudia warm, shared many stories and the history of Medellin, and we enjoyed her company. One of us felt tired on our hike in Tayrona. Our guide helped us back via a short cut when we needed... Read more

Michael, our advisor and chief planner was excellent throughout the process. Thank you.

Each of our guides and drivers chosen by Chaska tours was excellent. They were efficient and did more than was needed without hesitation.

Sandra in Cartahena, and Claudia, in Medellin were both excellent. Claudia warm, shared many stories and the history of Medellin, and we enjoyed her company.

One of us felt tired on our hike in Tayrona. Our guide helped us back via a short cut when we needed to come back.

Hotel Review
Villa Maria Tayrona, a Kali Hotels
Los Naranjos
Authenticity & Character
Constructed from locally sourced material, the cottages blend in.
Location
In the jungle.
Staff
Cleanliness & Comfort
Activity Review
Medellín Transformation Tour (Public Transportation)
Medellín Transformation Tour (Public Transportation)
Medellín

We used public transportation for this tour. It was a transformative experience. Medellin and Communa 13 was a highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Aug 26, 2024

Dear Arup,
Thank you so much for your kind words and thoughtful review. It was a pleasure assisting you and your friends with your trip to Colombia, and I’m delighted to hear that everything went smoothly. I’m especially glad to know that your guides and drivers made your experience memorable. I’ll be sure to pass along your compliments to everyone involved.
If you ever decide to explore more of Colombia, I would be thrilled to help you plan another adventure.
Best regards,
Michael & The Chaska Tours Team

Trip of a lifetime
Kenya | Aug 5 - Aug 18, 2024

Karen
Karen R.
Chicago, IL | Reviewed on Aug 24, 2024
Nicholas was the perfect local specialist, planner, driver, game spotter, and friend! My daughter (16) and I had a wonderful trip!
After telling Nicholas a little bit about what we wanted, he put together a draft of a trip that we then went through, asked questions, and made some changes. I’d been to Kenya 43 years ago and wanted to stay at one of the same hotels I’d stayed at all those years ago, and Nicholas had no problem accommodating my request. I had also been to Zanzibar before so...
Read more

Nicholas was the perfect local specialist, planner, driver, game spotter, and friend! My daughter (16) and I had a wonderful trip!
After telling Nicholas a little bit about what we wanted, he put together a draft of a trip that we then went through, asked questions, and made some changes. I’d been to Kenya 43 years ago and wanted to stay at one of the same hotels I’d stayed at all those years ago, and Nicholas had no problem accommodating my request. I had also been to Zanzibar before so wanted to revisit that island, which again Nicholas had no problem arranging.
Once the trip started, Nicholas continued to be able to accommodate us as needed. Our arrival was delayed by a day, but we were still met at the airport at the new arrival time and given options on how to try to make up for the lost time. Additionally there were times when my older body needed a little extra rest, so we could decide on the fly to start a game drive later or finish early. When I struggled with getting in and out of the truck, Nicholas got a milk crate step to help me and always was near by in case I needed an extra hand. A truly personalized experience that I appreciate so much!
The hotels that were picked out for us were wonderful. We particularly enjoyed the Ashnil camps (Masai Mara and Samburu). On top of that, Nicholas made sure our rooms/tents were located perfectly. At Ashnil Samburu, we looked out on the river where elephants gathered - what a way to wake up! At Ashnil Masai Mara, he got us a table that looked out at the river where the hippos would climb in and out.
Nicholas also has a great sense of humor and is easy to talk to. My normally shy teenager was joking with him and asking questions right away. He even let her use his personal camera to take photos and she now wants to take photography classes thanks to Nicholas.
Across our game drives, we saw not only the big 5, but a plethora of birds and animals. Cerval cats playing, a cheetah, black rhino, and baby leopard were some of the more special sites . What I enjoyed the most was finding a quiet corner of the park with no other trucks around, turning off the truck and watching a herd of elephant pass right in front of us. I can’t even imagine going on one of those big group trips now!
I plan to use a local specialist for any future trips from now on, and to anyone going to Kenya, highly recommend Nicholas of Animal Kingdom Safaris.

Local specialist: Nicholas Mwangi

We had a fantastic time in South Africa! Lu...
South Africa | Aug 6 - Aug 13, 2024

Sree
Sree A.
United Kingdom | Reviewed on Aug 24, 2024
We had a fantastic time in South Africa! Lucy, our local specialist, was fantastic with planning - despite us having postponed the trip last year (very last minute), she was always helpful and managed to negotiate the best possible trip for us. She kept in touch with us during the trip too, promptly answering our questions on flight bookings even at 8pm, which was lovely of her. In Cape Town, our guide was Henrich at Capey Tours. He was a fabulous guide - knowledgable, candid, open and... Read more

We had a fantastic time in South Africa!

Lucy, our local specialist, was fantastic with planning - despite us having postponed the trip last year (very last minute), she was always helpful and managed to negotiate the best possible trip for us. She kept in touch with us during the trip too, promptly answering our questions on flight bookings even at 8pm, which was lovely of her.

In Cape Town, our guide was Henrich at Capey Tours. He was a fabulous guide - knowledgable, candid, open and with a great sense of humour. He showed us so many lovely local joints, from coffee to Cape Malay cuisine, and was always flexible to accommodate our convenience. He went above and beyond to make sure we saw some of the gems Cape Town has to offer, from the Cape of Good Hope, to Table Mountain / Lion's Head, and the surrounding wine regions.

We then spent some time in Kruger National Park, where we stayed at Hoyo Hoyo Safari Lodge. I highly highly recommend - I do not think I have ever encountered such warm, genuine hospitality! The staff were ever-present to help us out, always smiling and made evenings in the Bush a true delight. Our safari guide, Pharence, was a delight - witty, knowledgeable about the animals, receptive to what we wanted to see and fun to chat with.

We highly highly recommend a similar trip to South Africa - our only advice is, stay longer!!!

Hotel Review
Hoyo Hoyo Safari Lodge
Skukuza

I highly highly recommend this safari lodge - I do not think I have ever encountered such warm, genuine hospitality! The staff were ever-present to help us out, always smiling and made evenings in the Bush a true delight. Our safari guide, Pharence, was a delight - witty, knowledgeable about the animals, receptive to what we wanted to see and fun to chat with. The rooms were luxurious and the outdoor shower was amazing. The lodge looks out onto a watering hole, which hugely increases your chances of seeing wildlife - at some point, we saw elephants, warthogs, giraffe, zebra and baboons, drinking water, frolicking in harmony. Truly a pleasure to have stayed here, and we cannot wait to be back! The only thing we would change about our stay is - STAY LONGER!

Authenticity & Character
Location
Staff
The most amazing, hospitable, kind and helpful people I have encountered after travelling to 30 countries.
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Aug 25, 2024
Hi Sree Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear about your fantastic experience in South Africa, and we couldn't be prouder of our team members who helped make it all happen. I am so delighted to hear your kind words! It was an absolute pleasure crafting this unforgettable journey for you and your family. We're also pleased that Henrich from Capey Tours added such a memorable touch to your Cape Town visit. His passion for the city, its... Read more

Hi Sree

Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear about your fantastic experience in South Africa, and we couldn't be prouder of our team members who helped make it all happen.

I am so delighted to hear your kind words! It was an absolute pleasure crafting this unforgettable journey for you and your family.

We're also pleased that Henrich from Capey Tours added such a memorable touch to your Cape Town visit. His passion for the city, its hidden gems, and its cuisine shines through in every tour, and it's fantastic that you got to experience the best of Cape Town’s beauty, culture, and humour with him!

Your time at Hoyo Hoyo Safari Lodge sounds truly magical, and we're so happy you enjoyed the warm hospitality and thrilling wildlife encounters. It’s wonderful to hear that Pharence provided such an enriching safari experience and that the lodge’s staff made your stay in the bush even more special.

Thank you once again for the glowing recommendation and for highlighting all the special moments of your journey. We hope you’ll follow your own advice next time and stay even longer! It would be a joy to welcome you back to Africa for more unforgettable adventures.

Warm regards,
Lucy and The SALTY Travel Team

P.S. We’ll make sure to pass on your praise to Henrich, and Pharence – they’ll be thrilled to know they made your trip extraordinary!

Migle
Sweden | Aug 14 - Aug 23, 2024

Bobbie
Bobbie S.
Flagami, FL | Reviewed on Aug 24, 2024
Miglé was available any time we needed her. Most of the time we already had the information sent initially by her!
Her response time was almost immediate, how could you expect more.
When planning our trip, Miglé listened to our requests, this was evident as we traveled from place to place. We would rate our experience with KimKim, especially Migle with an A plus! Read more

Miglé was available any time we needed her. Most of the time we already had the information sent initially by her!
Her response time was almost immediate, how could you expect more.

When planning our trip, Miglé listened to our requests, this was evident as we traveled from place to place.

We would rate our experience with KimKim, especially Migle with an A plus!

Hotel Reviews
Zander K Hotel
Bergen

Well staffed, upscale and terrific breakfast! The staff were knowledgeable, courteous and friendly.

Authenticity & Character
Location
Close to train station and taxi availability
Staff
Cleanliness & Comfort
Att I Kvadraturen
Oslo

It was challenging to navigate the check in/out technology. It was also difficult for taxi drivers to find the hotel. We would not recommend this hotel for older travelers, unless tech savvy and in good physical shape. It was difficult not having a person on site to help with questions. The space was excellent, especially for an extended stay.

Authenticity & Character
Location
Cleanliness & Comfort
Cabin in Dingle
Dingle

The cabin was rural and rustic. Clean, excellent location for our needs

Authenticity & Character
Location
Cleanliness & Comfort
Hotel Royal
Gothenburg

Great service

Authenticity & Character
Old and stately
Location
Close to restaurants
Staff
Helped us with walking directions and suggestions of places to eat
Cleanliness & Comfort
Activity Reviews
Norwegian Nature Unveiled — Bergen to Nærøyfjorden, Flåm & Stegastein Day Adventure
Norwegian Nature Unveiled — Bergen to Nærøyfjorden, Flåm & Stegastein Day Adventure
Bergen

A very long day, but everything we saw was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
City Sea Sauna in Bergen
City Sea Sauna in Bergen
Bergen

We did not participate in this experience, we canceled 24 hours before hand because one of our travelers became ill. KimKim is working to get us a refund

Oslo Grand Tour with Fjord Cruise
Oslo Grand Tour with Fjord Cruise
Oslo

The fjord cruise was canceled because of boat problems. KimKim is working to get a refund for us

Quality of Experience
Guides, Drivers and Staff
Dinner Cruise on the Oslo Fjord
Dinner Cruise on the Oslo Fjord
Oslo

Beautiful sights in the harbor

Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer
Private Transfer
Sweden
Free day in Hällevadsholm
Free day in Hällevadsholm
Hallevadsholm
Archipelago Brunch Cruise
Archipelago Brunch Cruise
Gothenburg

We were not able to attend because it was raining heavily and very foggy.

Gothenburg Like a Local - Customized Private Tour
Gothenburg Like a Local - Customized Private Tour
Sweden

Kristina was very accommodating. She was knowledgeable and helped us see the highlights of Gothenburg

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Miglé Mikenaite

Taste of Finland
Finland | Aug 10 - Aug 18, 2024

J
Jennifer M.
Chicago, IL | Reviewed on Aug 24, 2024
Emerson was easy to work with while planning vacation. We had flexibility to do things on our own and meet with friends, yet also have tours and activities. Everything was perfectly planned. Hotels were beautiful and in perfect locations in he cities we visited. Pick up and drop offs were seamless. Tours were fun and informational with local tour guides. Read more

Emerson was easy to work with while planning vacation. We had flexibility to do things on our own and meet with friends, yet also have tours and activities. Everything was perfectly planned. Hotels were beautiful and in perfect locations in he cities we visited. Pick up and drop offs were seamless. Tours were fun and informational with local tour guides.

Hotel Reviews
Arctic Light Hotel
Rovaniemi

Great location. Clean hotel with character. Wonderful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Solo Sokos Hotel Torni Tampere
Tampere

Cool hotel, clean, nice staff. Close to train station. Amazing bar on top floor to see sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lilla Roberts
Helsinki

Wonderful breakfast, great location, clean with great character.

Authenticity & Character
Location
Short walk to many attractions.
Staff
Cleanliness & Comfort
Very clean and comfortable.
Activity Reviews
Northern Lights Tour
Northern Lights Tour
Rovaniemi

Great guide. It was like storm chasing to find the northern lights. We were so excited that we found them! Pictures taken and sent to us very quickly are amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
River Cruise on an Eco Rubber Boat
River Cruise on an Eco Rubber Boat
Rovaniemi

Tour guide was so nice and kind. Nice relaxing ride along the river to a sand bar swimming area. Great traditional Finnish snack.

Quality of Experience
Guides, Drivers and Staff
Transport
Cultural e-fatbike Tour
Cultural e-fatbike Tour
Rovaniemi

Great guide. Bikes were easy to ride and a great way to see Rovaniemi. Ride up to Santa Claus Village was smooth and easy to get to with stops along the way to learn about Rovaniemi and Finland.

Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Log Sauna and Finnish Dinner Experience
Luxury Log Sauna and Finnish Dinner Experience
Rovaniemi

Beautiful sauna and dining area. Food was amazing. Best salmon we had in Finland.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Short Arctic Wilderness Hike (Summer/Autumn)
Short Arctic Wilderness Hike (Summer/Autumn)
Rovaniemi

Great guide. Beautiful hiking area. Learned a lot about the plants and trees in Finland.

Quality of Experience
Guides, Drivers and Staff
Transport
Sauna Tour
Sauna Tour
Tampere

Guides were so knowledgeable about saunas. Interesting to try the different saunas. The Yurt was our favorite.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in the Archipelago Sea
Guided Hike in the Archipelago Sea
Helsinki

Great guide. Porkkalanniemi was beautiful area to hike. Traditional food was very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taste of Helsinki & Tour of Suomenlinna
Taste of Helsinki & Tour of Suomenlinna
Helsinki

Great guides. Learned a lot about Finland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Sep 26, 2024

Thank you so much for your kind words! I'm thrilled to hear that you enjoyed your vacation and that everything went smoothly. It was a pleasure working with you to plan the perfect balance of relaxation, activities, and time with friends. I’m glad the hotels and tours met your expectations. I hope to assist you again in the future! Safe travels!

Anna Marié was amazing at planning the trip. ...
Botswana | Aug 14 - Aug 22, 2024

T
Thibault P.
Manhattan, NY | Reviewed on Aug 23, 2024

Anna Marié was amazing at planning the trip. Everything was smooth and well thought. I loved it. Special mention for Delta Camp team in Okavengo Delta. The whole team was so nice and welcoming making the experience unique and exceptional. Highly recommend this trip.
Thanks a lot!

Local specialist: Anna-marie Mocke
Anna-marie
Anna-marie Mocke
Local specialist in Cape, Winelands | Replied on Aug 26, 2024

Hi Thibault,

Thank you so much for the wonderful review! It was such a pleasure planning this trip with you. I am pleased to read that you loved it! These are exactly my thoughts after a visit to Delta & Chobe.

Thank you also for the great photos you shared with us. Hopefully, you will be back one day.

Warm greetings
Anna-marie

Travel Experience is Necessary. Not for Beginners.
Brazil | Jul 30 - Aug 14, 2024

WENDY
WENDY T.
France | Reviewed on Aug 23, 2024
Day 1: Arrival in Sāo Luis: The arrangements went smoothly until check-in to Hotel Luzeiros. The reservations were not paid and had to be billed to my companion's Visa until proof of payment was provided. This took longer than expected because the Hotel accounts office was closed leading to an e-mail trial and error. Not a great start. The problem was corrected eventually that evening. Day 2: Group transfer from São Luis to Barrierinhas. The transfer bus was one hour late, leading... Read more

Day 1: Arrival in Sāo Luis: The arrangements went smoothly until check-in to Hotel Luzeiros. The reservations were not paid and had to be billed to my companion's Visa until proof of payment was provided. This took longer than expected because the Hotel accounts office was closed leading to an e-mail trial and error. Not a great start. The problem was corrected eventually that evening.

Day 2: Group transfer from São Luis to Barrierinhas. The transfer bus was one hour late, leading to some anxious moments about being forgotten etc. The communication was minimal between KimKim and us, so we just had to wait and hope. When the transfer bus (about 20 passengers) finally arrived, the air conditioning broke down, leading to an unscheduled stop at the SL airport where an alternate vehicle could be arranged. About an hour delay, but the van arrived and we enjoyed a nice air conditioned ride to Barrierinhas. Wonderful couple of tour guides were patiently waiting for us to check in so they could take us to Lençoise MNP. It was an unbelievably beautiful experience - the guides knew the back dirt roads, leading to us enjoying the swimming/walking experience to ourselves. Nice guide walked us there and back, offering assistance to we elderly women. Pousada Boa Vista was lovely: clean, with one English speaking staff member who helped us immensely. We had to text KimKim Angela to give us the departure time for the tour the next day. This was an ongoing problem - we should not have always had to text for departure times. This is a standing complaint. Please always give departure times for tours. We should not have to always inquire!

Day 3 Preguicas River Tour

Absolutely disastrous. The company who is responsible for picking up passengers operates the tour boat as a transfer boat for passengers who have luggage and are heading to Atins. The boat operator was disorganized, did not bother to organize luggage to accommodate all passenger who were only there for the tour and did not take luggage.. The boat operator took a great interest in two pretty passengers, totally ignoring the rest of the passengers on the boat. We two (2) were left on the beach on the final stop without explanation from the boat operator except that he would return in an hour for us. Our reserved seats on the boat were occupied by two strangers who were picked up for the run Atins, down river. Absolutely unacceptable and this boat tour company should never be used again. Also pretty sure the boat operator took time to smoke a few reefers in between stops, but of course cannot prove that. Just felt unsafe all around.

Day 4 Barreirinhas to Parnaiba

Pousada Villa Parnaiba was probably the best accommodation that Parnaiba could offer, but the rooms were in need of a great deal of repair. The toilet shower was not operable. No restaurant was within a reasonable walking distance, so at great personal cost, food delivery was made to the hotel. The hamburger worked out to be about 120 Reals. The pool was a little dicey - very shallow with no discernible pool cleaning system observed, so no swimming was done there. The tour that was supposed to pick us up at the hotel was over an hour late. This meant that return from the river tour would be well after dark. Nothing to see when the river is dark, so there was no point in taking the tour. KimKim would not refund the cost of the tour, as they thought the tour was only 1/2 hour late. No point arguing. There was no refund given by KimKim.

Day 5 Parnaiba to Jericoacoara

The driver was wonderful but without English, it was difficult to understand the day's schedule. Long drive in the vehicle but enjoyed all the stops and runs along highway and beach. Very generous stops, and very nice lunch spot where the hammocks dip into the lake. Well organized, expert driver who ran us up sand dunes.

Day 6 Jericoacoara

The planned activity for the day was something that perhaps younger generation enjoy, but a hot dusty and bumpy buggy tour at high speeds around sand dunes was not really what either of us wanted to do. We cancelled immediately when we saw what we would be in for. We did request age appropriate activity and this did not fit the request at all. We were perfectly content to stay in Jeri for the day and sit at the beach. We were transferred the next day to another room because of a leaky toilet, without incident. We would like to give a shout out again to Leandro, our friend at the front desk for being an awesome host.

Day 8 Fortaleza

Transfer from Jeri to Fortaleza took 9 long hours. We were advised it would be a 4 hour transfer. No idea why it took so much longer, but were again treated to expert driving along beach and road. Hotel accommodation in Fortaleza was 5 star awesome. Right across from the beach. Great room and location.

Day 9 Fortaleza City Tour

We did not have the benefit of an English speaking guide, but we did hire a guide who showed us around beautiful Fortaleza; the opera house, and market. Unfortunately we cancelled the planned tour, and paid for a tour ourselves. We kept some local families happy with that double payment. Poor choice on our part, not KimKim's fault.

Day 11 Manaus City Tour

Beautiful hotel. 5 star. Unfortunately the car provided by the guide was not air conditioned and the temperature outside was 40 degrees. We did our best, but had to return to the hotel because of heat exhaustion. We missed touring the Indigenous People Museum, unfortunately.

Day 12-15 Ecopark Jungle Lodge

Grateful that we did not have to travel 3 hours up river, the Ecolodge was only an hour away via vehicle transfer and boat. Accommodation cabins were lovely. 3 meal a day food was always superb. Special presentation at the beach one night with amazing food and 5 star entertainment. It would appear that this was for the benefit of special guests at the lodge who we guessed reviewed and recommended accommodation on the Amazon. We got the benefit of ths special presentation - and enjoyed it thoroughly.

The transfer from Manous to Manous Airport did not show up at 9 a.m. or at all.
We took an Uber to the airport instead.

After the original accommodation was cancelled at Turtle Lodge, which was 3 hours further up river, the plane transfer would have been doable from EcoLodge - Manous - São Paulo. An extra night had to be spent in São Paulo because of timing with original accommodation arrangement. Unfortunate.

All in all, a well organized tour, but again, it was not acceptable that communication had to constantly be made with Angela to advise us about tour starting times every day.

Local specialist: Alfonso Ippolito

25th Anniversary Vacation
Morocco | Aug 5 - Aug 16, 2024

Patty
Patty J.
Troy, NY | Reviewed on Aug 23, 2024

Original Travel provided us with an amazing trip to Morocco! We felt that every aspect of our trip was thoughtfully and professionally organized. The tour guides were knowledgeable. The cities were full of pleasant surprises. The Sahara and Atlas mountains were breathtaking. Our driver, Samir, was great! Thank you for planning such a wonderful vacation for us, Said!

Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Aug 24, 2024

Hi Patty,

Thank you so much for your kind words! I'm glad to hear that you had an amazing time in Morocco and that everything went smoothly. It was a pleasure planning your trip, and I’m so glad you enjoyed the experience, especially with Samir as your driver. Your feedback means a lot to us, and we’re delighted that you had such a memorable adventure. Looking forward to helping you plan your next journey!

Warm regards,
Said

What a trip!
Norway | Jul 15 - Jul 23, 2024

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David F.
Centennial, CO | Reviewed on Aug 22, 2024
What a trip! The Kimkim group did a wonderful job planning our activities and customizing the trip for our interests. They were very responsive and highly communicative during the planning stage of the trip. We particularly enjoyed the time spent in the fjords on the Norway in a Nutshell section after we left Bergen. They were awesome! After seeing those fjords, I think the fjord boat ride from Bergen could have been skipped and spent the time enjoying Bergen. We loved the lodging in Flam!... Read more

What a trip! The Kimkim group did a wonderful job planning our activities and customizing the trip for our interests. They were very responsive and highly communicative during the planning stage of the trip. We particularly enjoyed the time spent in the fjords on the Norway in a Nutshell section after we left Bergen. They were awesome! After seeing those fjords, I think the fjord boat ride from Bergen could have been skipped and spent the time enjoying Bergen. We loved the lodging in Flam! Perfect for what we look for--quaint and with a beautiful view. We did a guided bike tour in Oslo that we arranged ourselves which I would recommend. Unfortunately, I had Covid in Oslo and spent most of 3 days in bed. Except for the initial problem with payment at the Bergen hotel that took about 1 1/2 hours or so to get straightened out (I believe that was the hotel’s mistake), all the arrangements worked very smoothly.
We’ve already recommended Kimkim to others and would use your services again for another trip in areas that you cover. Thank you

Activity Review
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

Absolutely loved the fjords! This was the highlight of the trip. All the transportation was planned well, the guides were knowledgeable and we were very lucky to have dry, pleasant weather.

Local specialist: Merée Ruzits

Charmed and delighted
Mexico | Aug 10 - Aug 16, 2024

S
Sara P.
Seattle, WA | Reviewed on Aug 22, 2024
We thoroughly enjoyed our trip and the ability to relax knowing that all details were taken care of and that we would be going to lovely hotels and have interesting and fun plans each day. Our local specialist came up with many ideas for our family and continued to work with us to perfect an itinerary, and the ongoing support was helpful for daily reminders and any necessary changes. Our local guides were outstanding. I travel extensively for work and really wanted my children to be able to... Read more

We thoroughly enjoyed our trip and the ability to relax knowing that all details were taken care of and that we would be going to lovely hotels and have interesting and fun plans each day. Our local specialist came up with many ideas for our family and continued to work with us to perfect an itinerary, and the ongoing support was helpful for daily reminders and any necessary changes. Our local guides were outstanding. I travel extensively for work and really wanted my children to be able to have authentic and respectful cultural experiences for their first major international trip, and they did. We were charmed and delighted by the whole trip.

Local specialist: Rene Rodarte

Incredible Trip 🤩
Finland | Aug 13 - Aug 20, 2024

Mohammed
Mohammed A.
Singapore | Reviewed on Aug 22, 2024

I would like to extend my sincere thanks to your amazing and trustworthy company, especially to the specialist who arranged our wonderful trip to Finland (Emerson). He was very kind, cooperative and patient with us, and made a great effort to arrange the most wonderful trip. We were there in great luxury and comfort, and lived beautiful moments that will not be forgotten. We will definitely organize all our upcoming trips in cooperation with you. 😍♥️

Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Aug 23, 2024

Thank you so much for your thoughtful review! I'm really glad to hear that your trip to Finland was such a special experience. It was a pleasure working with you to make sure everything was just right. Looking forward to helping you plan more amazing journeys in the future!

South Africa and Botswana
Botswana | Jul 30 - Aug 11, 2024

Christopher
Christopher S.
Hollywood, FL | Reviewed on Aug 22, 2024
Our trip to South Africa and Botswana was excellent.
Eileen and her team put together a wonderful trip that completely met our needs.
They listened to all of our requests and after several versions, nailed the perfect trip for our family.
While in country, her team (specifically Lucy) continually checked in with us to make sure that everything was going smoothly and we were having a great time.
I never felt like we were traveling alone and always had someone local looking out for us.
Read more

Our trip to South Africa and Botswana was excellent.
Eileen and her team put together a wonderful trip that completely met our needs.
They listened to all of our requests and after several versions, nailed the perfect trip for our family.
While in country, her team (specifically Lucy) continually checked in with us to make sure that everything was going smoothly and we were having a great time.
I never felt like we were traveling alone and always had someone local looking out for us.

Hotel Reviews
Machaba Safaris
Maun

We had an incredible experience at Machaba as my kids felt it was the best place we stayed in Botswana; or at least the most authentic. There are no wooden walkways and tents are not built up on stilts; they are on a concrete slab. My family loved how close we were to nature (after all, that is why we were there). We stayed at other camps and while they may have been more elaborate (glass doors, paved/wooden walkways, hardwood floors) they lacked the character of Machaba.

Authenticity & Character
Location
Staff
Everyone on the staff was amazing. Shout out to Rafa, our guide, possibly the best we had in Botswana.
Cleanliness & Comfort
The Commodore Hotel
Cape Town

Great location...clean and met our needs. The staff was friendly and accommodating. It is not the Ritz Carlton or the Four Seasons so as long as your expectations are in line, you won't be disappointed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Halls and rooms were slightly dated, but everything was clean
Local specialist: Eileen De Villiers
Eileen
Eileen De Villiers
Local specialist in Johannesburg | Replied on Sep 04, 2024

Dear Chris,

Thank you so much for the lovely review, I am so happy you had a lovely time and enjoyed Machaba (our last find). It was a pleasure creating this experience for you and hope our paths will cross again in the future. May the memories will last a lifetime!

Best wishes,
Eileen

Family trip to Spain and Morocco!
Spain | Aug 10 - Aug 21, 2024

E
Elizabeth S.
Newark, NJ | Reviewed on Aug 22, 2024

KimKim was a great option for planning a complicated, multi-city/country vacation for our family! We got to see the best of Spain and Morocco worry free. We had an easy to use app that helped keep the plans organized. I would highly recommend KimKim!

Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on Aug 26, 2024

Hi Elizabeth, thank you so so much for your trip review! I'm glad to hear you had a great time with your Family in Spain & Morocco! It was a real pleasure to be a small part of your journey. Thank you for choosing the Espíritu Travel family! Anita

No hike more beautiful than the TMB! Kimkim made it possible!
France | Jul 19 - Aug 4, 2024

Teri
Teri H.
Orlando, FL | Reviewed on Aug 22, 2024
The TMB has become a top hiker’s destination, therefore, accommodations can be difficult to arrange. When we decided we would finally make the trip, Rashi shared that the accommodations would be difficult considering our shorter “lead time”. Shortly thereafter, she reached out to offer an itinerary from a couple who canceled their trip, but would require date changes. We were delighted with the news!
Rashi and Thomas were able to make some tweaks to this itinerary to customize the trip for...
Read more

The TMB has become a top hiker’s destination, therefore, accommodations can be difficult to arrange. When we decided we would finally make the trip, Rashi shared that the accommodations would be difficult considering our shorter “lead time”. Shortly thereafter, she reached out to offer an itinerary from a couple who canceled their trip, but would require date changes. We were delighted with the news!
Rashi and Thomas were able to make some tweaks to this itinerary to customize the trip for us, e.g.; we added a couple days in Geneva on the front end, added a couple on the backend and were able to build in a break day after each 3 days of hiking. We hiked 9 days, around 100 miles overall and wouldn’t change a thing!
Rashi offered suggestions of “things to do and see” for each of our non-hiking days, which was helpful and gave us options.

We were overall pleased with our accommodations which ranged from 4/5 star rated boutique hotels to (a) shared dorm with bunkbeds and shared bathrooms. Most of the mountain huts have both dorms and select private rooms. We were pleasantly surprised to find most of our private rooms also had en suite bathroom facilities. We were expecting to share in these locations. I’m not sure if that was a special request from Rashi and Thomas on our behalf, or if we were just lucky?!

We chose the luggage service which I would HIGHLY recommend for this trek! It was worth every penny to know we didn’t have to carry everything on our backs, nor did we have to “go without” certain items.

This is the 2nd time using Kimkim for International travel with great results! They work with local experts, like Rashi and Thomas from Allibert Trekking, to handle the logistics AND there is peace of mind knowing there’s someone local to contact if in need.

Hotel Review
Ruby Claire Hotel
Geneva

This cute boutique hotel in Geneva was perfect for our pre-Tour du Mont Blanc hiking trip! They are conscientious about eco-lodging and offered us each a complimentary drink if we declined daily housekeeping which we gladly accepted! The breakfast was one of the best we experienced during this trip! The bartenders even offered specialty coffees and lattes as opposed to just pots of coffee. Everyone we encountered from check in to check out was pleasant and eager to accommodate. We highly recommend the Ruby Claire hotel!

Authenticity & Character
It was simply adorable! The custom music list was wonderful, creating a fun atmosphere.
Location
Centrally located! We were able to walk everywhere we wanted to!
Staff
Everyone we encountered from check in to check out was eager to please and very friendly!
Cleanliness & Comfort
The property was clean, the breakfast was amazing, the bed was comfy!
Local specialist: Rashi Jakhete

Perfect trip!
Fiji | Jul 29 - Aug 19, 2024

Ashley
Ashley B.
Denver, CO | Reviewed on Aug 22, 2024
Perfect trip! Hopped around to a couple of the islands and had zero troubles with any of the transfers or resorts. Awesome, thanks! Read more

Perfect trip! Hopped around to a couple of the islands and had zero troubles with any of the transfers or resorts. Awesome, thanks!

Hotel Reviews
Matangi Private Island Resort
Matangi Island

So much fun. Daily free snorkels and meals included. The BEST food we have had around Fiji by FAR and we stayed at many nice resorts. Everything was yummy. The ridge hike kicked our A$$ in the best way. (don't do it if you're scared of spiders, they do give you sticks). The shoreline hike was peaceful. The village singers and dancers were awesome and the little dance part after was a blast. Even the people who said they wouldn't participate were dancing and having a great time. How could you not. The massage was amazingggggggg and all the animals were awesome. Give Missy, Mary and Lucky some pats for me! I also loved that the visitors all enjoyed the friendly game of stealing the orange cat off of each others front porches. Such a friendly little sweetie! All the staff were great but we definitely enjoyed our free diving chats with bartender Jon, Dan telling us his story and about his time here in Colorado and our snorkels with the activity shack boys. The private time on the bay is a MUST for those who love snorkeling. Well done.

Authenticity & Character
Location
Staff
Jons the man!
Cleanliness & Comfort
Navutu Stars
Yaqeta Island

If my husband ever goes missing, I know to look for him at Navutu stars. Yes, I loved the resort too, but he said of all the places we have traveled around the world, this place just felt different. The people are authentic. Yes, they are in hospitality and you can tell but they were also just genuine and kind. I have worked in hospitality and nothing from them felt forced. Just great people. AND GREAT DOGS! If you love dogs, just stay here your entire vacation. I was about to pack Elsa in my suitcase, Dolly, Rocky and Snow White could come too. If you don't like dogs, they will leave you alone. I can say, of the 10 bures... those dogs had 9 of us fighting over them. Excursions were fun and adventurous. We hold very fond memories of this place, the people and the pups!

Authenticity & Character
What amazing people. I wish I would have went to the village to meet more of them.
Location
wow! Worth the long boat ride.
Staff
Authentic
Cleanliness & Comfort
Note, there is no air conditioning however the breeze is strong and the rooms were comfortable
Matamanoa Island Resort - see other listing
Mamanuca Islands, Nadi

Healthy, breath taking reef! For those new or in love with snorkeling you couldn't pick a better location. Shallow, gorgeous coral surround the island. We loved the massages and walking around the island. Rooms were amazinggggg. Only downside is no dogs on the island. Silly I know but we loved playing with the dogs on the other islands :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fiji Gateway Hotel
Nadi

We stayed in 4.5 star hotels around Fiji and for some reason the Gateway just hits different! We loved our two stops here while breaking up the trip between different islands. The food was great, bed comfy, rooms cold, the chai tea was to die for and the music was awesome. My hubby and I joked we would be back and just stay and hang at the Gateway!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fiji Gateway Hotel
Nadi

We stayed in 4.5 star hotels around Fiji and for some reason the Gateway just hits different! We loved our two stops here while breaking up the trip between different islands. The food was great, bed comfy, rooms cold, the chai tea was to die for and the music was awesome. My hubby and I joked we would be back and just stay and hang at the Gateway!

Authenticity & Character
Location
walking to airport
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Taveuni
Welcome to Taveuni
Taveuni

Wow that was a small plane (but safe and fun!). The views were awesome!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Navutu Stars Charged Activities
Navutu Stars Charged Activities
Yasawa

ADVENTURE! So fun! Loved the cave but long, wet, boat rides. Snorkeling tends to not be from a beach but a boat so check with them about that if you are scared of deep water. Beautiful reef!

Quality of Experience
Guides, Drivers and Staff
Transport
Navutu Stars Complimentary Activities
Navutu Stars Complimentary Activities
Yasawa

Honestly everything was perfect and the dogs were great adventure buddies if you wanted them there. Hiking, kayak or laying on the beach. They would hang if you asked them to :)

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Sep 01, 2024

I really enjoyed working with Ashley on this trip and I am so pleased that you loved everything! Thanks also for your great feedback! Anytime the South Pacific calls to you again I am here for you! I loved that you knew the feel of what you wanted the trip to be so I could match locations that suited you!

Switzerland Tour
Switzerland | Aug 1 - Aug 7, 2024

D
Dave Z.
Atlanta, GA | Reviewed on Aug 22, 2024
Our thanks to Clothilde for working with us to build a memorable trip. She was responsive and timely in helping us lock in an itinerary on relatively short notice. Our thanks also to Joel for stepping in to assist Clothilde while she was unavailable. We were pleased with our main activities:
Funky Chocolate Shop - fun family activity, I don't remember our host's name but she was very good
E-Bike Tour - good outdoor activity, the Trummellbach Falls were the highlight. Pedro was an...
Read more

Our thanks to Clothilde for working with us to build a memorable trip. She was responsive and timely in helping us lock in an itinerary on relatively short notice. Our thanks also to Joel for stepping in to assist Clothilde while she was unavailable.

We were pleased with our main activities:
Funky Chocolate Shop - fun family activity, I don't remember our host's name but she was very good
E-Bike Tour - good outdoor activity, the Trummellbach Falls were the highlight. Pedro was an engaging guide and he helped us with medical attention when one of our sons took an unfortunate fall.
Trip to Jungfrauloch - maybe the highlight of the week, a unique and unforgettable experience
Riffelsee and Riffelberg Tour - Guide Herbie had the good idea to visit the mirroring lake to the Matterhorn first, before the crowds got there
Likewise, we were generally pleased with the accommodations.

A couple of items didn't meet our expectations:
After agreeing to our itinerary and paying the amount in full, we were notified that the E-Bike Tour we signed up for was not available. After some discussion, we were left with no choice but to pay an extra charge to secure the Tour we had already paid for. That still doesn't seem right to me.
For the private transfer from Zermatt to Zurich, we had instructions to meet our driver at our hotel. When he didn't appear, we had to contact him to find out that he was waiting for us in Tasch, as cars are not normally permitted in Zurich. We then had to get ourselves to the Zermatt train station and find a train to Tasch. This should have been avoided and in fact, I sent an inquiry that night prior asking for clarification on that issue.

But overall, a very enjoyable trip.

Hotel Reviews
Hotel Glärnischhof by Trinity
Zurich
Hotel Alpenhof
Zermatt
Heart of Interlaken Apartments
INTERLAKEN
Activity Reviews
Riffelsee and Riffelberg tour!
Riffelsee and Riffelberg tour!
Zermatt
Time at leisure in Interlaken!
Time at leisure in Interlaken!
Switzerland
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
E-Bike Adventure: Exploring Lauterbrunnen and the Enchanting Valley of 72 Waterfalls
Switzerland
Chocolate workshop in Interlaken!
Chocolate workshop in Interlaken!
Switzerland
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Aug 22, 2024
Hello Dave,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! We will make sure to avoid as much as possible the issues you have faced: however kindly note that...
Read more

Hello Dave,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners. It brings me great joy to hear that you had a fantastic experience exploring our country! We will make sure to avoid as much as possible the issues you have faced: however kindly note that last minute bookings can bring problems of availability that we can not forsee unfortunately, especially when seats are limited.
Looking forward to maybe organizing your next trip with pleasure,
Sincerely,
Clothilde

We spent a magical week of wild life safari i...
Kenya | Aug 10 - Aug 17, 2024

Balachandra
Balachandra D.
Chicago, IL | Reviewed on Aug 21, 2024
We spent a magical week of wild life safari in Kenya thanks to the extraordinary services provided by Joseph and his team at Nariku Travel Experiences. Andy, was our personal guide and jeep driver who ensured that we had no difficulties in checking in to the various lodges and kept us informed and entertained during the several game drives we went through. Andy went above and beyond to ensure that we got to see the Big 5 animals and much more! Joseph addressed all of our questions and... Read more

We spent a magical week of wild life safari in Kenya thanks to the extraordinary services provided by Joseph and his team at Nariku Travel Experiences. Andy, was our personal guide and jeep driver who ensured that we had no difficulties in checking in to the various lodges and kept us informed and entertained during the several game drives we went through. Andy went above and beyond to ensure that we got to see the Big 5 animals and much more!

Joseph addressed all of our questions and concerns before and during our trip very quickly to give us peace of mind. There were no surprises either in the itinerary or costs - everything was well designed and transparent.

We very highly recommend Nariku Travel and will most certainly be using their services in the future…

Hotel Reviews
Pride Inn Mara Camp

Accommodation is excellent, and we loved the outdoor shower experience. Lots of modern amenities provided. Indian food here was the best we had on our trip, really fantastic. We celebrated my son’s birthday here, and they baked a cake for us, and had the Masai tribesmen wish him.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathroom shower and sink is very luxurious
Lake Nakuru Lodge
Nakuru

Location and rooms are good. Food was below average, and not many vegetarian options. They let the bonfire die by 8pm, and didn’t kindle the fire even when requested

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Naivasha Simba lodge
Naivasha

Good accommodations, and wonderful food! Hotel grounds are v exquisite. Hippos are shy didn’t come out of water

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Rooms are good and clean. Room service is non responsive. Breakfast menu is very limited, Restaurant service is very slow.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kibo Safari Camp
Amboseli

Lodging is good , food is excellent and people are the best! My spouse fell sick while we stayed here, and the Asst Manager Mr. Joseph helped us so much, I will always be grateful to him.

Authenticity & Character
Location
Staff
Very friendly and helpful
Cleanliness & Comfort
Activity Reviews
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru
Lake Naivasha Hells Gate National Park
Lake Naivasha Hells Gate National Park
Kenya

Our guides Kevin and Dennis made Hells Gate very memorable for us! Their energy and enthusiasm kept the trip very interesting and fun.

Guides, Drivers and Staff
Lake Naivasha Boat Tour
Lake Naivasha Boat Tour
Kenya
Amboseli National Park
Amboseli National Park
Amboseli National Park
Quality of Experience
Guides, Drivers and Staff
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Oct 09, 2024

Hi Balachandra,
Thank you so much for sharing your experience with Nariku Travel Experiences! It sounds like you had an incredible time on your wildlife safari in Kenya. We're thrilled to hear that Andy provided such outstanding service and made your trip memorable.
Your recommendation means a lot, and we can't wait to reconnect again and help you plan your next adventure in Africa for other experiences!
Warm regards,
Joseph

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.