Kimkim Trip Reviews

What a dream come true vacation...with our excellent driver, Tayeb, we saw an amazing amount of this beautiful country. The trip into the desert at Merzouga, meeting Youstuf and driving through the dunes is a delightful experience. The camel ride at sunset, the black sky with its many stars with the added bonus of a full moon, awesome. The total staff at this camp were helpful, friendly and did everything to ensure our two night stay in a luxury tent was memorable. Moustaffa working with Fatima provided excellent food and service...Marrakesh initially strikes you as a somewhat loud, jumble of people's, cars, motor scooters etc., but thoroughly enjoyed the comforts of the Ryad and especially had fun at La Maison Arabe, with Wafa and Fatiha...top notch marketing. The food tour through the Medina , tasting different local dishes opened up the opportunity for tourists to have the real taste of Morocco...some of our Ryads had many stairs to manoueuve as did the luncheon areas selected by the local guides...to rest up before heading home, Essaouira was perfect...loved the crashing of the waves and the wind whipping through the buildings...small, easy to get around and very laid back....

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Luxury tent with its own bathroom facilities and a king size bed certainly added to our comforts...ground was carpeted and electric blankets available if necessary...the place where dreams are made...

Lina Ryad & Spa

Chefchaouen

The Lina Ryad & Spa in Chefchaouen was a beautiful place to stay for one night. The riad had a charming atmosphere and stunning views of the Blue City. However, the numerous narrow and circular stairs made it challenging to navigate, especially with jetlag. The location was great, but the stairs could be difficult for some guests.

Riad Salam Fes

Fes

During my two-night stay at Riad Salam Fes, I enjoyed the beautiful ambiance and comfortable accommodations. The riad had bigger staircases and wider steps, which made it easier to move around. The location was fantastic, and the staff were friendly and helpful. Overall, a pleasant stay in Fes.

Riad Perle D'Eau

Essaouira

The dining facilities and the bar facilities are lovely, but they are certainly not geared up for early travellers. International people have to be at the airport a couple of hours before their flight time. And so there were not in breakfast facilities available for us when we left in the morning.

Activity Reviews

Marrakesh Evening Food Tour

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Cooking Class at La Maison Arabe

Marrakesh

This is an excellent class with superb skills to ensure each participant enjoyed themselves..would highly recommend even if not normally interested in cooking. Wafa and Fatiha are excellent communicators, patient and quite entertaining...

Desert Adventures around Merzouga

Merzouga

Yustaff, a very handsome young Berber enjoyed driving up and around the dunes to everyone's delight...a must for anyone visiting the dunes...

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hammam & Spa Experience Marrakech

Morocco

A Hammam in my rahad would be more convenient and comfortable..did not like climbing stairs in slippery flip flops...the massage was wonderful just felt the atmosphere was too busy for me to find the relaxation I needed.

Quality of Experience

Quick Tour of Casablanca with your Driver-guide

Morocco

The tour allows you to discover the city's highlights and immerse yourself in its culture. From historical sites to vibrant markets, the tour offers a comprehensive experience of Casablanca. The mosque in the city was just stunning. A great way to start your Moroccan adventure.

Dine with a local family

Morocco

Visiting Moroccan homes was one of the highlights of the trip. You really get the taste of the culture, and we tried dishes that you couldn't try anywhere else.

Quality of Experience

Guides, Drivers and Staff

The Realistic Asia team are really great. Email responses done in a timely manner. There was great care to ensure all arrangements were to our satisfaction. Most of our guides were terrific! Big shout out to Cuong, Victor and Tommy!! thank you for being great guides - you made us feel like family. The excursions were terrific in the countryside. We loved the Eco tour outside of Hanoi, Ninh Binh and Ho Ch Minh day on the Mekong, visiting coconut plantations, brick factory with 100 year old kiln! The Mekong was beautiful The only disappointments which had nothing to do with Realistic Asia were Sapa. We found it was very commercial and Halong bay quite dirty with garbage.
I highly recommend Hien at RA! So kind, caring and professional. You can’t go wrong with this great team. Thank you Thank you! Joy and Richard

Everything was amazing. I just want to highlight that on the first day of arrival we arrived 4 hours before check in time at which the hotel were not informed that we need an early check in and we had to wait few hours until the room is ready.

The snowmobile activity at night had a huge group of 20 people which was not comfortable and the trail was pretty icy, no scenery at night and no aurora therefore i would suggest having this activity during the day. Also we did not know that only 1 snowmobile reserved for us as it was not clear in the itinerary until we got to know there itself.

Aurora as per the locals in finland doesn’t usually happen before 9pm, and mostly happens after 12midnight, most of our night activities which were relevent to the aurora started relatively early (7pm). I would suggest to not start any aurora activity before 9 pm. Also whenever there is an aurora activity we would arrive back to the hotel by 12-1am. Having activities early in the morning 9-10am we a bit hard as we didnt have enough good sleep during the night. So i would suggest if there was an activity that ends by 12-1am, then the next day should start maybe by around 1 pm to allow time for sleep, shower, food..etc.

However overall the experience waw amazing! And thank you Moonika for your always being present throughout the trip time!.

Hotel Reviews

Arctic Light Hotel

Rovaniemi

Authenticity & Character

Location

Close from most activity providers and shops

Staff

Cleanliness & Comfort

Northern Lights Village

Sirkka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sewage water smell was on and off and room doesnt get warm enough by the heater unless the heater is open 24/7. Shower water was not that hot even for tbe first 10 mins

Nova Skyland Hotel

Rovaniemi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ice Fishing Experience

Levi

Quality of Experience

Guides, Drivers and Staff

Transport

Auroras With Snowmobiles

Finland

Number of participants was too big 20 people. Trail was too icy and hard.

Quality of Experience

Guides, Drivers and Staff

Transport

Reindeer Adventure

Levi

Perfect but was a too short ride. I wish it was a 30-6mins ride

Quality of Experience

Guides, Drivers and Staff

Transport

Aurora Tour on Wooden Snowshoes

Finland

Quality of Experience

Guides, Drivers and Staff

Transport

Finnish Sauna Experience

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Family Husky Safari

Rovaniemi

Quality of Experience

Guides, Drivers and Staff

Transport

Northern Lights Photography Tour

Finland

7pm was too early for nothern light tour

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, KimKim did a fantastic job helping us to plan our trip and supporting us on the ground during our excursion.

We needed a somewhat atypical itinerary in the Torres del Paine park, and KimKim quickly understood our needs and customized the travel and lodging arrangements to fit them. Their communication was excellent during that process and in the intervening weeks before our trip started, including providing a very detailed written itinerary, maps, and vouchers for all transportation and lodging. Once we were in-country, KimKim was very responsive to questions we had, including via WhatsApp while we were in the park itself. All arrangements were as KimKim had described, and exceeded our expectations.

Aside from a small scheduling glitch regarding one bus ride (which turned out to have no negative consequences), our complex 7-day trip proceeded extremely smoothly and we had a great time. I would recommend KimKim to anyone planning a trip in Torres del Paine.

Anna and Mathia and the team helped a lot along the whole journey and enhance the trip to the best!

I hope to reach KimKim for my next trips and arrange everything through them as they ease everything in the travel.

Although we were somewhat skeptical about booking through a tour group, we relied upon Kimkim and Chaska Tours to create and execute an ambitious itinerary that took us through four discrete regions in Colombia over a ten day stay. Michael and his team put together a veritable highlight reel of food, history, art, outdoor activities, and scenic drives. The Magic of Colombia tour accounted for all of our hotels, flights, and drivers and also built in some time for us to explore on our own. Our tour guides in each location were locals with a penchant for teaching, immersing us in the culture and helping us make the most of our experience despite our somewhat loose grasp of the Spanish language. Sadly, we were forced to cut the trip short after one of us contracted an illness. In this, too, Michael and his team were exceedingly helpful, coordinating a change of itinerary on a dime and keeping in constant contact to see us out of Colombia and home safely.

Our tour of Colombia was six weeks long and included both activities and accommodations arranged by Kimkim/Chaska and our local specialist, Michael, as well as activities and accommodations we arranged directly.

Overall, we were very happy with our interactions with Michael in planning our itinerary. He made good suggestions and was very responsive to our questions and requests. In retrospect, we would have appreciated being given options ahead of time for such things as upgrades for flights and accommodations, when those were available. In a number of instances, we found out about this options "in the moment" rather than in time to make considered choices. One other suggestion is for Michael to have communicated our interests with each of our guides; a number of them indicated they did not know ahead of time that we were interested in birding, for example, which did affect the activities on some days.

Michael was also outstanding in how quickly he responded to our questions and requests during the trip, sometimes multiple times in a day. One improvement would have been for us to have the names and contact information for each guide and driver at least a day in advance; we understand that sometimes this might not be possible, due to changes in staff scheduling.

Overall, the guides we were assigned were quite good. Likewise, all the drivers were prompt and safe and the cars were comfortable and clean. Specifics:

Bogota - Guide Jose Luis Borbon was excellent, very informative.
Villa de Leyva - Despite some logistical complications, Guide Carmen Trujillo was excellent, very flexible.
Barachara - Our guide for the walk from Barachara to Guane, Jose Luis, tho fairly new, was good, very informative about local culture as he grew up there. Hotel Mission, one of the oldest in the town, was very well situated, and comfortable.
Minca - Our guide Joi Guia, was very enthusiastic and personable. Our hotel, Sweet Harmony, was great, as was the food prepared in its kitchen. Minca is pretty overrun with tourists and the shops that cater to them, so we wouldn't necessarily recommend it.
El Dorado Nature Reserve - This is an amazing place, with views from the high Sierra Nevada to Santa Marta and the Caribbean. This is one instance when we would have liked to know our options for accommodations ahead of time; the two options are very different in many aspects, including proximity to the restaurant, coffee, and wifi. We were very disappointed with our assigned room, a 20 min. dusty walk up hill 3x/day. And downright dangerous in the dark. Our birding guide, Jaruen, was excellent, one of the first trained birding guides in Colombia.
Tayrona - We really like having Jaruen and Joi as guides again here, so we didn't have to get used to new personalities, etc. They each led us on a day's adventure and birding. Our hotel, Senda Koguiwa, was excellent, a welcome change from the relative rusticness of El Dorado, and very near the entrance to Tayrona National Park.
Cartagena - Cartagena is a visually beautiful city, but very very busy with the tourist trade. Our guide, Neybor, was very good and led us on a city bike tour, tour of the food market, and a cooking class.
Cali - We had a great day with Catalina, walking around the city and, especially, learning about salsa. Our hotel, Aiko Hotel Integrado, was ok as it was being remodeled at the time. When complete it will be lovely. It was also quite a ways out of Cali altho walkable to many restaurants and shops.
Aruacana Lodge - This is a beautiful, family-owned birding lodge in the hills about an hour outside of Cali. Luxurious spacious accommodations, excellent food and great birding. Highly recommend, especially for birding. Our birding guide, Vivian, altho just beginning, was very personable and enjoyable.
Salento - The Kawa Mountain Retreat is a beautiful spot, very comfortable, and with very good food. The staff were very helpful, especially when one of us got food poisoning (not at the hotel!), and we had to stay a number of hours after check-out time. Highly recommend. Our guide, Carlos, led us on a very enjoyable hike in the Corcora Valley and, when he learned we were birders, led a great birding walk the next day.
Manizales - The Hacienda Venecia is a beautiful coffee finca with lush grounds and good food. Highly recommend.
Medellin - Our guide for a trip to a flower farm and then Guatepe, Alejandro, was good and flexible. The flower farm was quite interesting; Guatepe is very touristed and less interesting for us.

Tina helped us plan an amazing trip to Thailand! We could not have found the activities she planned for us on our own. Even when we got put on an earlier flight on the way to Thailand, Tina was able to make sure our driver was able to pick us up two hours earlier than expected.

Our guide Lina in Bangkok was knowledgeable and very passionate about history and food. We really enjoyed getting to spend three days with her and she kept finding amazing treats for us to try no matter what type of tour we were on! She even found us a non-touristy spot to eat near the palace, which was so delicious and no easy feat!

Our hotel in Phuket was amazing, it had one of the best breakfast's I've ever seen and we were able to throughly relax with a spa day there. Tina's recommendation to stay on Kata Noi beach was perfect for us as we wanted a more calm beach experience. We were always able to find a beach lounger and the beach was perfect for swimming. The John Gray Sea Canoe was a major highlight and I recommend it to anyone considering Phuket. It was our favorite activity and had some of the best food we had on the entire trip.

This trip was the perfect combination of adventure and relaxation and we could not have asked for more.

Hotel Reviews

Hotel Muse Bangkok - MGallery Collection

Great location in Bangkok a few blocks walk from the subway, shopping, and Lumphini park. The rooms are very nice, quiet, and clean and room service was excellent the day we ordered it. The rooftop bar has a very fun atmosphere too!

Authenticity & Character

It has a very cool Art Deco feel, especially with the speakeasy

Location

Great location in Bangkok a few blocks walk from the subway, shopping, and Lumphini park.

Staff

Cleanliness & Comfort

Katathani Phuket Beach Resort

Phuket

We really loved the Katathani Resort. It was the perfect stay for a relaxing getaway. Right on the beach we had great views from our balcony and they even upgraded us to a nicer suite, which was large and comfortable with a nice balcony and soaking tub. The breakfast buffet is major highlight of this hotel, they have an amazing array of Thai, Chinese, and western breakfast options all hot and fresh! We did a half day at the spa one morning and it was phenomenal, it was easy to book, very affordable for the level of service provided, and the ultimate relaxing treat. If you are looking for more of a party spot this is not the hotel or beach for you. But if you want a quite place to soak up the sun from look no further!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

John Gray's Sea Canoe - Hong by Starlight

Phuket

This was our favorite part of our trip to Thailand! Getting to see the Hong's (sea caves) was amazing and we were so surprised when we found out each canoe got their own paddler so we got to just sit back and take in the stunning scenery. The food on the boat is also a major highlight. They say a "light lunch and dinner" will be served, but both meals were feasts of amazing home cooked Thai food. Seriously some of the best food we had on the trip. For being a large group tour you always felt like you had personalized attention, due to the individual paddle guides, and were never crowded. Cannot recommend this activity enough!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Myself (42F) and my 2 children (12M & 13F) just returned home from Costa Rica after an absolutely excellent trip. Our kimkim advisor Olman, made planning our trip across the country effortless. From the rental car (Alamo) to the 3 separate resorts (Hotel Los Lagos in Arenal/La Fortuna, Poco a Poco in Monteverde, and Karahe Resort in Manuel Antonio), every check in was seamless. Our planned excursions, (horseback riding, waterfall hiking, zip-lining, and snorkeling) were scheduled on our behalf and transportation pre-arranged, and couldn't have been better. Esteban, from the La Fortuna waterfall horse and hike, Warner, our kayak and snorkel guide from Tucanes Tours, and the guys from Selvatura Adventure Park, were professional and knowledgeable about the country and great with my kids. In all, not having to research and obsess over what to do, and where to go, and how to get there made this an actual pleasurable experience for me as well as for my kids. Olman got to know us through our continued correspondence, and then was able to provide his expert recommendations on hotels, activities, and local restaurants and towns to visit...And once we decided what worked best for my budget and available days, he put everything together and sent me an itinerary. The hardest thing I had to do was wake up and go. When we return to Cost Rica, I will again plan with Olman, and will use kimkim to help plan all of our future family trips.

Hotel Reviews

Hotel Los Lagos Spa & Resort

La Fortuna

Absolutely gorgeous location and a great resort for kids! Everything about this place was HUGE from the rooms, to the property, the beautiful volcano that dominated the entire landscape. Out of the 3 places we stayed in Costa Rica, this was the favorite of my kids, and I felt completely safe letting them roam around without me glued to their sides. Our room (129) was right across from the top of the slide into the pool, so my kids were in heaven. Our room itself was enormous, with a big bathroom and great beds. The property is extensive with beautiful walking paths with plenty of activities to do directly from the resort. The hot springs and float-up bar were the best after an afternoon of hiking and horseback riding. The breakfast buffet was a fantastic mix of local and traditional breakfast foods, so there was something for everyone and the prices for on-site food options were quite reasonably priced for a resort restaurant. Only a mile or so from the center of La Fortuna, it was easy to visit town and all the excellent eateries and local restaurants. This resort will be first on our list when we return next year.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel & Spa Poco a Poco

Monteverde

Authenticity & Character

This hotel was very ecologically friendly, and it was evident that they went our of their way to retain the natural beauty of the surrounding countryside while designing the resort.

Location

It is outside of Monteverde proper, but still close enough that you can walk to many restaurants and local establishments.

Staff

The staff at the front desk were welcoming and very friendly.

Cleanliness & Comfort

The room was a bit small for 3, but everything was very clean and well kept.

Karahé Beach Hotel

Manuel Antonio

This hotel is split into 2 main parts so if you do book here, make sure that you get a room on the ocean side of the resort, so you do not have to cross the busy road to access the restaurant and beach. From the balcony of our room, we could see the beach and could also view the on-site restaurant and pool. My kids were absolutely in love with the resort pet cat, which was really friendly, and my daughter would have taken home had we let her. There was also many other animals that were right on the resort grounds (capuchin monkeys, lizards, agouti, toucans, etc.)-- so much so that we didn't think it was necessary to go on a nature walk through the reserve park, as all the same animals were right on our resort. The only downside to this resort was the prices of the items on the on-site restaurant menu--They were shockingly high, so we made an effort to eat at other local restaurants. Shout out to the Magic Bus, a local eatery right off the beach that we ate at twice, it was that good.

Authenticity & Character

It was evident that the hotel has done a lot to retain the natural vibe of the area. There was a significant amount of wildlife that could be viewed on the resort grounds, so much so, that the local troop of capuchin were present on the grounds and around the restaurant almost all day long.

Location

This resort was right on the beach and close to a few other Manuel Antonio resorts, but of note is that this hotel is at the bottom of a great big hill that all the resorts are on, so many restaurants, etc. are a hike along a busy roadway. Walking along the beach and popping in and out of the other resort grounds was easier than accessing them from the street.

Staff

Cleanliness & Comfort

When we first checked in, the sink in our room was damaged and there was water all over the floor, but management jumped to get it fixed and it was repaired by the time we returned from lunch. Other than that, the balcony had a fantastic view, and the beds were soft and clean.

Activity Reviews

Ocean Kayaking & Snorkeling

Manuel Antonio

Our guide, Warner, made this activity for us. He was a fantastic source of local wildlife knowledge and was able to help tow my son back to the dock when he was too tired to paddle. It bears noting that the majority of the time on this excursion is spent in the kayak. The snorkeling was great, with lots of fish and sea-life to see, but the time in the water could have been longer. In addition to the kayak/snorkeling, the included lunch was fantastic. Typical fare, the chicken, rice, beans, and soursop juice was great, but what was really amazing was the dessert of warm pineapple al a mode with caramel drizzle. It was de-lish and an excellent way to end the excursion.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Horseback Riding to La Fortuna Waterfall

Arenal/La Fortuna

Horseback riding up the mountains is a unique way to appreciate the surrounding countryside. The horses were well taken care of and were used to people. Our guide, Esteban, was fantastic and clearly cared about the horses in his charge. He was knowledgeable about the area and very personable. In addition to the horseback riding was the waterfall itself. Down 500 steps into a river gorge, the climb down and then back up is pretty strenuous, but it was truly magical to be able to swim in the river and feel the spray from the water hitting the rocks.

Quality of Experience

The unique combination of the activity and being a part of nature.

Guides, Drivers and Staff

Estaban and his dog, who accompanied us on our ride and hike, were fantastic!

Transport

Self-Guided Adventure to Monteverde's Hanging Bridges with Ziplining

Monteverde

We had originally just booked this for the zip lining and hanging bridges, but ended up adding on the sloth rescue, which really was a great decision. Zip-lining was a fantastic, outside the box adventure, that couldn't have been more exhilarating. The guides that were at each platform made safety their number 1 priority, so even though we were several hundred feet in the air at times, I felt completely safe for both myself and my kids (12 & 13). The hanging bridges were a nice walk throughout the park. We did not join a guided tour, and just walked at our own pace. The sloth rescue/rehabilitation unit was phenomenal! It was amazing to be able to view and learn about these animals and the rehabilitation process of the park. In all, we spent about 5-6 hours completing the zip line course, the hanging bridges walk, the sloth habitat tour, and having a light lunch at the onsite restaurant. It makes for a full afternoon, so great for those looking for several activities in a single place.

Quality of Experience

Guides, Drivers and Staff

Transport

We did not utilize transport to or from the park, but the drive from the hotel to the park was very exciting and all rural dirt roads.

El Silencio Volcano Hike

Arenal/La Fortuna

This hike was nice, but nothing special. It was neat to learn about the prior volcanic eruptions that impacted the area, and while it is the closest you can get to the volcano, this was a pretty strenuous uphill hike for a mediocre photo op.

Quality of Experience

This was a nice experience, but it does not compare to other activities in the area.

Guides, Drivers and Staff

Our guide was very knowledgeable and funny.

Transport

The pick up and drop off at the hotel was timely and without issue.

I can't remember the names of the guides but they all were fantastic. If you want to know the high points of the trip just look back at our itinerary. The whole damn thing was exceptional.

Hotel Reviews

Shibuya Stream Excel Hotel Tokyu

Tokyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Green Plaza Hakone

Hakone

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kyoto Tokyu Hotel

kyoto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Osaka Excel Hotel Tokyu

Osaka

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Meiji Shrine, Senso-ji, Hamarikyu Gardens &Tokyo Tower Tour (Join-in)

Tokyo

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Walking Tour (Osaka Castle & Water Bus)

Osaka

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Mt. Fuji and Lake Ashi Tour (join-in)

Hakone

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Kyoto City Tour with Kinkaku-ji Temple and Fushimi Inari Taisha (Join-in)

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Osaka Foodie Walking Tour at dark

Osaka

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half Day Sagano Bamboo Grove & Arashiyama Walking Tour (Join-in)

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

Sword smith factory visit and knife making class

Kyoto

Quality of Experience

Guides, Drivers and Staff

Transport

We had a fantastic trip! The hotels were perfect for our needs and in great locations. The daily adventures were so much fun and we still had plenty of free time to adjust our schedules for other suggested activities. Thanks so much for all your help. Will definitely use again!

Activity Reviews

Biking tour of San Francisco: Golden Gate Bridge to Sausalito

San Francisco

Loved this! Riding across the Golden Gate Bridge was amazing! E-bikes were a must for this hilly city!

Quality of Experience

Guides, Drivers and Staff

Adam the guide was friendly and infomative

Transport

walking distance from our hotel

Napa wine tour with picnic lunch

Napa

Great day. Loved that we were picked up from the hotel and dropped off there at the end of the day. Lunch was great and it was nice to have someone pick the wineries for us, how do you choose out of 400??

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Calistoga Hot Springs and Mud Baths

Napa

Fun afternoon relaxing in mud?! We were sure about this, but everyone said we'd love it! Staff was friendly and professional.

Quality of Experience

Guides, Drivers and Staff

Transport

Sonoma Walking Food, Wine & History Tour

the United States

This was a great tour! Abby was super friendly and we ended up having a private tour for the group price! I would never have thought about tasting olive oil/balsamic vinegar, but it was a good learning experience. Fun afternoon despite the rain and ended with a rainbow!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Napa yoga class

Napa

Great experience and professional staff.

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class in Napa

Napa

This class was so much fun! Chef Sara was great and the food was delicious. We came home with knowledge for our own kitchens, some new recipes and an apron! Would definitely do this again.

Quality of Experience

Guides, Drivers and Staff

Transport

Great trip and itinerary.
Lots of windshield time to get from place to place on certain days, but it's a big area.
Our driver Tayeb was very efficient, knowledgeable and fun.

The Moroccans folk are among the friendliest in out tours

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

Requires updating. Great Breakfast buffet and top- floor restaurant. The rooms are tiredand congested ; and floor carpets throughout the hallways are stained and need to be replaced

Authenticity & Character

Location

Limited drop off parking

Staff

Cleanliness & Comfort

Whole hotel is tired. Stained carpets throughout. Room lamps are tilted and broken

Ksar El Kabbaba

Skoura

Wonderful

Riad Perle D'Eau

Essaouira

Lovely quite Riad close to the sea, yet protected from the winds

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Nice. Too many stairs to get upper level with our luggage

Authenticity & Character

Fit in well in the "Blue City"

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Great spot and facilities that fit the experience of out trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Tiziri Luxury Camp

Merzouga

Awesome experience and staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Desert Adventures around Merzouga

Merzouga

Private Transfer from Skoura to Marrakech

Morocco

Guided Tour of Chefchaoeun

Chefchaouen

A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes

Morocco

Guided Tour of Fez Medina

Fes

Dine with a local family

Morocco

Marrakesh Evening Food Tour

Marrakesh

Guided tour of Marrakech's Gardens

Marrakesh

Cooking Class at La Maison Arabe

Marrakesh

Private Transfer from Marrakech to Enchanting Essaouira

Morocco

Guided Tour of Essaouira

Essaouira

Quick Tour of Casablanca with your Driver-guide

Morocco

Private Transfer from Fez to Merzouga Desert

Morocco

Immersing in the Enchanting Culture of Skoura: A Journey of Authentic Discoveries

Morocco

Half-Day Guided Tour of Marrakech

Marrakesh

Hammam & Spa Experience Marrakech

Morocco

Free Afternoon in Marrakech

Marrakesh

Essaouira to Casablanca via Eljadida & Safi Coastal Route

Morocco

Some of the hotels were substandard ... In particular Coban, Lake Atitlan and Antigua.. Rooms were dirty and internet was poor. We indicated that 3-4 star was acceptable but these hotels were more like 2 star by international standards.

Very Memorable Vacation

It was my first time using kimkim and I wasn't sure how it would work out -- I mean the concept is great --they have a system where you state what you want to do and hook you up with a local expert who designs a trip, then you give them a lot of money and (hope!) it works out.

you get a paper with your confirmation codes for the various things (car rentals, hotels, activities) but we never needed it. We just gave them our name and that was sufficient. The hotels he picked were really amazing (honestly, I would never have found most of those on my own and some of them were really amazing) and most of the activities (hikes, biking, kayaks, etc.) were really fun.

We did have to make a few 'game time changes' while we were in New Zealand in terms of some activities but It was easy to work with the tour groups to make those changes (we moved some times around while there and upgraded to e-bikes for one of the rides), folks in NZ are generally pretty chill....

My biggest advice is to really look at your itinerary and the distances and timing. In our case we sometimes had activities that were either sort of far from the hotel (1- 1.5 hours away) and sort of early (9:00AM start) which made for some really early mornings (again, we were able to move most of them around while there).

Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan (sp?)
We also had an amazing guide at the Bonorang Wildlife Sanctuary.
The accommodations at Freycinet National Park and at the Old Woolstore Apt. Hotel in Hobart were spacious and well appointed.

We were so grateful to have KimKim support as we planned our first international trip with young kiddos. Gustavo answered all of our questions as we selected day trips and each of the drivers and tour providers were reliable, knowledgeable, and welcoming. We felt very taken care of!

Randall did an amazing job tailoring our week to meet our needs. Everything was completely seamlessly designed. Every excursion selected by Randall was top notch. Accommodation were exactly want we were looking for. This is our second time using KimKim and it won’t be our last.

Hotel Reviews

Holiday Inn Express San Jose Airport

San Jose

Perfect stop by the airport. It was exactly as you would expect and super new and fresh.

Location

Less then ten minutes from the airport

Staff

Cleanliness & Comfort

Arenal Manoa & Hot Springs

Fortuna

This is a real little paradise in the jungle with direct view of the volcano. Wildlife all over the resort. Amazing breakfast.

Authenticity & Character

Location

Right under the volcano.

Staff

They were exceptional. Always pointin g out wildlife

Cleanliness & Comfort

Hotel Costa Verde

Manuel Antonio

More monkeys than people!!! Fantastic

Authenticity & Character

Very unique. Just how we like it.

Location

In the jungle but moments from the beach.

Staff

Cleanliness & Comfort

Activity Reviews

Transfer to Arenal Volcano - Whitewater Rafting on the Sarapiquí River

Arenal/La Fortuna

We can’t say enough about the guides. They were exceptional. We did class 4 rapids

Quality of Experience

I can’t say enough. This one really stood out.

Food

Great local meal. ❤️

Guides, Drivers and Staff

Transport

Timely , helpful, safe.

Canyoning Tour

Arenal/La Fortuna

This was a real standout experience! Very well organized with very skilled guides. I was very nervous and they made me feel very safe and helped me build my confidence. I’m so glad I did this.

Quality of Experience

I’ll never forget this one!

Food

Fantastic windup space with meal. Just fantastic

Guides, Drivers and Staff

Transport

Vida Campesina Cultural & Cooking Class

Arenal/La Fortuna

We learned so much! Loved the tour of the gardens. A little less cooking then I was hoping for but overall it was a great learning experience

Quality of Experience

Food

Guides, Drivers and Staff

Fantastic. Guide

Transport

Sunset Catamaran Cruise with Snorkeling in Manuel Antonio

Manuel Antonio

Beautiful large boat with excellent service.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Zip-Lining Tour

Arenal/La Fortuna

We felt very safe. Beautiful tree canopy.

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding and Hiking to La Fortuna Waterfall

Arenal/La Fortuna

Such a lovely day! Great guide, wonderful horses. The falls was beautiful

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike in Arenal Volcano

Arenal/La Fortuna

Such a wonderful guide! So well informed.

Quality of Experience

Guides, Drivers and Staff

Transport

Manuel Antonio National Park Guided Hike

Manuel Antonio

So many animals!!!! Simply amazing. The guide was brilliant. You must have a guide for this walk.

Quality of Experience

Guides, Drivers and Staff

Transport

Trip was great. Our guide, Mariano, was a lot of fun took us on a Arenal volcano hike and a cloud forest hike. Loads of information and a lot of good laughs. We Did the horse back to the La Fortuna waterfall, it was wounderful. Daniel, our guid, took good care of us. All accommodations were great and transportation details worked as expected. The local Serendipity Adventures specialist had good communications on pick up and tour details and answered questions in a timly maner.

If I could give Steve more than 5 stars, I would. He is probably the best travel specialist I have ever worked with. The accommodations selected for us in Cambodia were amazing. Our guides, Barang and Sreylen were excellent.
Steve was super responsive, even booking restaurant reservations for us.

Our first time in Guatemala was amazing and disappointing at the same time. The beauty of Guatemala surprised us with its mesmerizing volcanoes and lake Atitlan. The logistics left us puzzled at best. This is the first time a guide does not receive us at the airport. The only time with the trip planner Eduardo was the night before we departed after we had voiced repeatedly our concerns. We did not feel well informed of the plan. In fact the printout given to us by the driver upon arrival was not accurate or thorough. The culmination of the concerns was reached when a vehicle we were riding broke down and we could not complete our day of excursion. We wasted an entire day. For that we were reimbursed $287. We gave Eduardo a list of 12 points that we think will help improve his business. We are experienced travelers and we feel that amount we paid for this trip was not worth it at all.