Kimkim Trip Reviews

4.8
Based on 18,411 ratings
Read 18,411 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Beauty of Mongolia with some bitter from organizers
Mongolia | Jul 21 - Aug 10, 2024

Piotr
Piotr R.
Poland | Reviewed on Aug 11, 2024
It was our fourth trip with KimKim. The Mongolian nature was amazing-mountains, sand dunes, traces of dinozaurs. We met amazing people , true Nomads of the XXIst century, but :
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the...
Read more

It was our fourth trip with KimKim. The Mongolian nature was amazing-mountains, sand dunes, traces of dinozaurs. We met amazing people , true Nomads of the XXIst century, but :
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the case for 2 guides, one in Ulan Bator (a nice young boy, knowing nothing about places we visited) and a lady who spend 3 weeks with us (guiding was a summer job for her).
-there was no real plan for the days we have been driving, no foto stops, unless asked for, no piknic
Driving through Africa, Asia , we know it is possible to organize almost everything in every country and that was the kind of service we have always been receiving by KimKim. Not this time. Paying 20 k USD for 3 weeks we were expecting a superior treatment in a country where the most expensive hotel is 250 USD/night (in UlanBatar), and where we slept mostly in gerds (far different from 5star tents in Africa). Remember in Mongolia average salary is about 500 USD/month, and food is 20-40 USD/per day /two persons in restaurant.
Final conclusion, we always try to find our best during the vacation , so we really rest, but that was not due to Crystal efforts.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Aug 14, 2024
Dear Piotr,
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
Your comments about the guides...
Read more

Dear Piotr,
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
Your comments about the guides and the overall organization are very important to us, and we will review them carefully with our team to ensure that improvements are made. We regret that this trip did not align with the superior experiences you’ve had with us in the past. Due to the short travel season in Mongolia, we rely on teachers and students for guiding roles, as they are ideal for this work during their summer vacations. We will work on enhancing the training for our guides to better meet our standards.
Please know that we are committed to making things right and ensuring that future trips better reflect the high standards you expect from KimKim.
Thank you once again for your honest feedback.
Sincerely,
Crystal

Fantastic Norway Trip
Norway | Aug 1 - Aug 6, 2024

Maria
Maria M.
Germany | Reviewed on Aug 11, 2024
My trip to Norway was flawlessly planned by Mar, who absolutely nailed every detail. The itinerary was packed with exciting activities, perfectly balanced so that it never felt overwhelming. My two teenage children (16 and 18 years) had an incredible time and enjoyed every place we visited.
We explored the vibrant cities of Bergen and Oslo, as well as the stunning countryside, including Flam, various fjords, and the breathtaking landscapes we saw during our train journeys. I also interacted...
Read more

My trip to Norway was flawlessly planned by Mar, who absolutely nailed every detail. The itinerary was packed with exciting activities, perfectly balanced so that it never felt overwhelming. My two teenage children (16 and 18 years) had an incredible time and enjoyed every place we visited.
We explored the vibrant cities of Bergen and Oslo, as well as the stunning countryside, including Flam, various fjords, and the breathtaking landscapes we saw during our train journeys. I also interacted with Fenne, who provided all the necessary links for tickets and vouchers. She was extremely helpful in answering any questions I had.
Having a trip to an unfamiliar country organized by KimKim was definitely worth it. They took care of all the logistics, so we didn’t have to worry about purchasing boat, rail, or funicular fares or waiting in lines. Before the trip, I was a bit anxious about the possibility of too many activities per day, but the balance was perfect, allowing us to enjoy each moment fully.
Norway is an amazing country. My kids especially loved the RIB boat safari and the free bike tour, and they even swam in the fjord that day! Personally, I loved visiting the Gudvangen Viking Village, exploring Bergen, and the unforgettable Flåmsbana train ride. I also enjoyed the self-exploring day in Oslo, visiting the Munch Museum and letting my kids scroll around the city center.
The trip perfect, but if I had to change one thing, I would have taken the Naeroyfjord Round Trip boat to Gudvangen and returned by shuttle bus, instead the other way round. That day was quite full, and we were a bit tired at the end, so the 10-minute bus ride would have been better than the 2-hour boat journey back.
The hotels were all lovely, and it was a real comfort to have dinner included during our stay at Heimly Pensjonat for three days. Overall, I couldn't have asked for a better experience, and I highly recommend planning your trip with KimKim!
Thank you Mar and Fenne.

Hotel Reviews
Scandic Byporten
Oslo

Very close to the train station, which was very handy as we arrived by train and we had to leave to the airport from there.

Authenticity & Character
no charme, as in the middle of a shoping center
Location
Almost in the train station :-)
Staff
very friendly and helpful
Cleanliness & Comfort
the extra bed for the third person was uncomfortable
Heimly Pensjonat
Flåm

Amazing views, very nice rooms, amazing breakfast and dinner. It felt like being at home. The only small issue we had is that we only got one roll of toilette paper and we rund out of it on the third day. But that was ok, as we could manage with tissues. The staff in the restaurant was very friendly and even offered an alternative to one of the meals that my son didn't like.

Authenticity & Character
Felt like home.
Location
Just in front of the Fjord with amazing views.
Staff
Very nice waiters.
Cleanliness & Comfort
The beds were slightly to narrow.
Clarion Hotel Admiral
Bergen
Authenticity & Character
The breakfast was amazing, it even had vitamins, omega, all kind of veggy milks, and everything else you can think of.
Location
The best thing is the location, directly at the Fjord, in front of the Bergen Brygge houses.
Staff
Everybody was very nice and friendly. We felt like at home.
Cleanliness & Comfort
The bed was super comfy. We slept as stones.
Activity Reviews
Round Trip Fjord Cruise & Bus Transfer via Gudvangen
Round Trip Fjord Cruise & Bus Transfer via Gudvangen
Norway

I love the fact that the boat is electric. Again, amazing views over Fjords and Waterfalls.

Quality of Experience
e-boat
Guides, Drivers and Staff
everybody was very nice
Transport
Mostraumen Fjord Cruise
Mostraumen Fjord Cruise
Bergen

Breathtaking landscapes and history.

Quality of Experience
great views
Guides, Drivers and Staff
do not remember the staff, but that is a good sign
Transport
departs from the city center
Fløibanen  Funicular Ticket
Fløibanen Funicular Ticket
Bergen

We had a great view from the top of the Floi mountain.

Quality of Experience
Good view over Bergen
Guides, Drivers and Staff
no drivers or guides were involved as it was easy to get along alone
Transport
station in the middle of Bergen's center
Culture & Nature Excursion by Electric Minibus
Culture & Nature Excursion by Electric Minibus
Flåm

This was one of my favorite tours. We went with an electric mini bus to very interessting places, such as an abandoned medieval farm village (Otterness if I remember correctly), we visited the Flam Church, a shoe factory in Aurland and several Waterfalls.

Quality of Experience
easy and confortable
Guides, Drivers and Staff
the guide was explaining many interessting things about e-cars, culture and nature
Transport
very comfortable mini bus
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

We had an amazing vikinger guide who knew a lot about nordic mytology and history. He had a very good sense of humor and charme. The village was very authentic and interessting.

Quality of Experience
Very authentic viking village with a very funny guide.
Guides, Drivers and Staff
The guide knew a lot about norse history and mythology. He was like a mix of an actor and a teacher.
Transport
It was very easy to take the shuttle bus from Flam to Gundvangen.
Rental Bike Excursion
Rental Bike Excursion
Norway
Quality of Experience
Top bikes and very good roads.
Guides, Drivers and Staff
We did not speak much, but that is a good sign as everything was so simple.
Transport
Very close to the hotel.
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Gustav and Helmut were our guides and they were super nice. My kids (16 and 18) liked this activity the best. It was the best Fjord trip as you are much more in contact with the water, the wind, the mountains and you can almost sense the trolls.

Quality of Experience
It was very dinamic, fun and exciting. We heard a lot of stories from the guides about the legends, landscape and habitants.
Guides, Drivers and Staff
Very cute and nice guides. They made us feel very welcome, safe and entertained.
Transport
The boat started just from the dock in front of the hotel.
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Aug 21, 2024

Querida Maria,
Thank you so much for taking the time to share your wonderful feedback and memories with us!
I'm truly delighted to hear that you had a fantastic time here and enjoyed all the activities and hotels we planned for you!
We would love to welcome you back on another journey, and I'll be right here and more than happy to assist you!—It was truly a pleasure working together with you! :)
Thanks once again for letting us plan your Norwegian adventure!
My warmest regards to all the family,
Mar

Germany Family Trip
Germany | Aug 2 - Aug 10, 2024

Ellen
Ellen L.
Chicago, IL | Reviewed on Aug 11, 2024
Valentine put together a great 9 day trip for an extended family of 17 tour of Germany. I knew what cities but needed help with transportation, activities and lodging. Valentine did an excellent job with pricing, location of hotels and quick communication back and forth. The platform to communicate is very helpful especially due to the time differences with USA and Europe. Read more

Valentine put together a great 9 day trip for an extended family of 17 tour of Germany. I knew what cities but needed help with transportation, activities and lodging. Valentine did an excellent job with pricing, location of hotels and quick communication back and forth. The platform to communicate is very helpful especially due to the time differences with USA and Europe.

Hotel Reviews
Sofitel Munich Bayerpost
Munich

A very high end hotel. Beautiful design and decorations! Comfortable sleeping arrangements. Much like a four seasons or Ritz Carlton. Staff was super friendly and helpful. Pool was under construction which we didn’t know about, could use hotel pool across the street instead. Would have chosen another hotel had we known this was the case. I didn’t love the location because the train station was right next door thus there were a lot of homeless and begging people. Good security at hotel. Felt very safe. Breakfast was unbelievable- so many options. Beautiful spread of anything you wanted - fresh juices, bakery etc.

Authenticity & Character
Modern and high end.
Location
Near train station which is convenient. However also comes with transient people right outside your doorstep. Also there is major construction going on so the main road outside is hard to walk to on one side.
Staff
Professional and attentive.
Cleanliness & Comfort
Beautiful modern rooms. Loved the fresh flowers and decorations throughout.
Karl August - a Neighborhood Hotel
Nürnberg
Authenticity & Character
Architecture was stunning. Each room unique set up. Beautiful materials. Very high end. Reminds me of four seasons and ritz Carlton hotels. Lobby was so cool. Breakfast over the top with service and food. So special and memorable.
Location
Right off the main square. Charming town very safe.
Staff
Receptive and professional.
Cleanliness & Comfort
Beds, linens, furniture amazing!
Maritim proArte Hotel Berlin
Berlin

Good location. Nice staff. Weather was warm and rooms were VERY HOT. Asked the front desk and they instructed us to turn to level 3 air conditioning- still not effective. Maintenance came and said it was on. Still VERY hot and uncomfortable to sleep at night. They had NO floor fans to borrow which would’ve helped. Finally third night we opened the windows. Woke up with big bites all over. We had a total of 7 rooms for our extended family and all had similar issues. Cannot recommend this hotel for summer weather.

Authenticity & Character
Felt like I was on a cruise ship.
Location
Easy to walk to sites, Shopping and cafes.
Staff
Nice and attentive.
Cleanliness & Comfort
Warm rooms with no fans to move air.
Activity Reviews
Munich Bike Tour
Munich Bike Tour
Munich

What a perfect way to see a city - not on foot or in a car but on a bike. Great to have a private tour. Everyone ages 14-84 loved the tour of Munich. The rickshaw for the older adults worked perfectly. So much history and architecture. The stop at the beer garden for lunch was outstanding. Robert was sure to explain the food and drink options etc.

Quality of Experience
Loved the narration and humor of the monuments we saw.
Guides, Drivers and Staff
Robert was awesome. Kids and adults loved him. Super interesting way of presenting history and culture. Storm was coming in and he was very thoughtful in asking us how to proceed.
Transport
A little hard to find. We even saw others looking for the bike shop. It’s a bit hidden.
Private Day Tour on the Romantic Road: Rothenburg ob der Tauber
Private Day Tour on the Romantic Road: Rothenburg ob der Tauber
Germany

Due to our amazing guide Elizabeth, we were able to tailor the day exactly how we wanted. We spent most of the day in charming Rothenburg. Just what you picture of Germany. Elizabeth explained our options in the town. There was something for everyone. Many said this was the best day of the week in Germany.

Quality of Experience
Guides, Drivers and Staff
Elizabeth our guide was a 10/10. True professional. So nice and personable- Loved how she answered any questions we had.
Transport
So convenient to have our own bus and do the route we wanted to. At one point we asked to stop and not a problem. Another time we asked to go on freeway instead again, not a problem! So customizable.
Private Day Tour to Eagle’s Nest and Salzburg (Private Tour/10 hours)
Private Day Tour to Eagle’s Nest and Salzburg (Private Tour/10 hours)
Munich

Best tour of our trip by far. Our guide Elizabeth was the best. She was so personable, knowledgeable and helpful. Any questions she was happy to answer. Very generous with her time. A true professional. She explained the day in detail and offered suggestions since it was so long. She adapted things based on our group - ages 14 to 84!!

Quality of Experience
Guides, Drivers and Staff
Elizabeth was a 10/10.
Transport
Private bus was so helpful
24/7 assistance in case of emergency
24/7 assistance in case of emergency
Germany

Had some issues with 2 members leaving late due to illness. Wish we could’ve gotten refund for some of the activities- not sure effort was made to cancel them? Did call and utilize emergency line one evening for flight delay. Sometimes hard because they weren’t in same city (we were in Germany, they were in France). After a few calls back and forth she was able to fix a few of the issues. She made a new train reservation and hotel reservation because location of flight arrival changed.

Quality of Experience
Group Dinner at a Traditional Bavarian Restaurant
Group Dinner at a Traditional Bavarian Restaurant
Munich

Loved the dinner place - location below the old town hall was so special. We really liked our private room. Restaurant was authentic and fancy. I’m glad it wasn’t just another beer hall. Great way to end our trip together. Food was also excellent!

Quality of Experience
Nice fancy restaurant
Guides, Drivers and Staff
Great service - friendly and hard working.
Dachau Concentration Camp Memorial (Private/5 hours)
Dachau Concentration Camp Memorial (Private/5 hours)
Munich

Very interesting tour of Dachue. Everyone had read so much about this but to see it in person is sobering. Well done how they’ve made it informative yet memorable for those that lost their lives.

Quality of Experience
Guides, Drivers and Staff
Heis, our guide, wasn’t very personable. Very knowledgeable about the history. He talked very fast and would dismiss our questions a lot of the time.
Transport
Train and bus easy to navigate with the help of our guide.
Former Nazi Rally Ground Tour
Former Nazi Rally Ground Tour
Germany

We ended up switching the tour to the Neuremburg courthouse and mini tour of the city. Thanks to our tour guide for offering this idea. He could tell that our group was tiered from the early train ride. He was knowledgeable and easy going. Loved seeing the courthouse. Very well done and interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Thanks for meeting us as at our hotel. Took us on the trains to the Nuremberg courthouse.
Kaleidoscopic Kreuzberg : Immigrants, Artists & Hipsters (Small Group/Possible in private/3hours)
Kaleidoscopic Kreuzberg : Immigrants, Artists & Hipsters (Small Group/Possible in private/3hours)
Berlin

Not a good tour. Only thing interesting was the wall and paintings on it. Our guide Klaus was not good. Was boring. Marched us through neighborhood streets that weren’t appealing. Kept waiting for it to get better. Never did. Finally we asked to stop for a drink as teenagers and older parents were tiered and bored. Stopped at a very small coffee shop with 3 seats outside (17 in our group). We ended the tour and called taxis back to our hotels. We still don’t know what the point of this tour. We didn’t see, eat or talk about anything other than the neighborhood being run down and dangerous. Wasted our time. Never had such a poor tour in my life! Guess only good was laughing about it afterwards.

Quality of Experience
Everything. Boring tour. Wasted our morning. Even the coffee shop we asked to stop at was run down and small.
Guides, Drivers and Staff
Our guide Klaus wasn’t very good. Didn’t offer a lot of interesting information. Told us it was his neighborhood and how dangerous it was with drug deals etc. Never saw anything in the neighborhood worth repeating
Transport
So tiered and annoyed we called taxis to leave early.
Berlin Story Museum Entry Ticket with audioguide
Berlin Story Museum Entry Ticket with audioguide
Berlin

Exceeded our expectations. Super interesting- spent 2 hours and could’ve spent more time. Very well done.

Quality of Experience
Good photos and narration. Learned so much.
Transport
East to get to by train.
Berlin Highlights Bike Tour
Berlin Highlights Bike Tour
Berlin

The BEST way to see Berlin. All 17 of us loved the bikes, guide and tour. Even the 82 and 84 year old grandparents were able to participate in a rickshaw. Guides were knowledgeable, interesting , funny and relatable.

Quality of Experience
Guides, Drivers and Staff
The guides - Sasha and Anna were what made the trip so great. Loved every minute.
Transport
Thanks for bringing the bikes to our hotel. Super easy to walk outside and be ready for the tour.
Berlin Dinner Cruise - 4-course menu & window-seat guaranteed (2,5 hours)
Berlin Dinner Cruise - 4-course menu & window-seat guaranteed (2,5 hours)
Berlin

Great to see Berlin from the water. The narration was hard to hear with the guests talking. All the guests were German. Narration was in German and English. Perhaps an English only coat cruise would have been better? Food was just ok. No one really liked the type of food.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Aug 12, 2024

Good morning Ellen,
Thank you very much for your review! It was a pleasure to organize your family trip. We hope you cameback home with a lot of souvenirs in mind.
Your feedbacks are very helpful to us in order to maintain quality services. We take all your comments about the guides and hotels and will do what is necessary internally.
Regarding the late arrival of two travelers of your party, as it was such last minute, we couldn't get any refund for them unfortunately.
I wish you a very nice Summer!
Valentine

Unbelievable service all over Italy
Italy | Aug 4 - Aug 10, 2024

Diane
Diane L.
Newark, NJ | Reviewed on Aug 11, 2024
The entire trip was incredible, from Rome to Florence to the gorgeous golf resort, Castelfalfi! Beatrice met us at the airport and gave us so much assistance, navigating us through the busy terminal. First class service all the way. A special treat was our tour guide Gianluca, who was constantly telling us little tidbits about the city as we traveled on his golf cart tour. He captured great pictures of us around the city in various locations. Our day at Marco Simone Golf Course and Club was... Read more

The entire trip was incredible, from Rome to Florence to the gorgeous golf resort, Castelfalfi! Beatrice met us at the airport and gave us so much assistance, navigating us through the busy terminal. First class service all the way. A special treat was our tour guide Gianluca, who was constantly telling us little tidbits about the city as we traveled on his golf cart tour. He captured great pictures of us around the city in various locations. Our day at Marco Simone Golf Course and Club was fabulous. The staff there attended to our every need. Beatrice led us to the train station and didn’t leave us until we were on our train. In Florence, we were met by Ms Lucia who led us to our new hotel in the heart of Florence. Our tour guide there, gave us a great three hour tour thru the city, visiting Michaelango’s David along the way. When it was time to leave Florence we were driven to the Castelfalfi resort. A little glitch with the transportation arose, but the hotel notified us there would be a fifteen minute delay, due to an emergency car repair. A new driver promptly arrived and led us thru the Chianti region as we went on a wine tasting tour and led to a fabulous lunch where we met a world famous butcher as he prepared each cut of meat we would taste! Lunch was superb and then we landed at the best resort ever. Castelfalfi not only had a great golf course, it was one of the best places we’ve ever stayed. The views from our room and from the patio and pools were breathtaking.
An amazing trip!! Kimkim delivered quality service. There were no unanswered questions and someone by our side as we traveled to our final destination- Amalfi. They even arranged our destination to coordinate with family members, so we would all arrive at the second week of our trip at the same time. I highly recommend kimkim to anyone traveling outside the country!!

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on Oct 23, 2024

Ciao Diane,
Thank you so much for your wonderful feedback! I’m absolutely delighted to hear that you had such an amazing trip and that you appreciated all of our experienced guides and local staff.
I apologize for the small inconvenience with the car, but I’m thrilled that everything else went smoothly. I truly hope to welcome you and your lovely family again soon!
Warm regards,
Caterina

Beaches & Nature - Bali & Sumba
Indonesia | Jul 19 - Aug 3, 2024

Anne
Anne P.
Australia | Reviewed on Aug 11, 2024
Proposed Kimkim review Big thanks to Ana from Shanti Travel for an excellent itinerary, which perfectly captured our request to focus on beaches and nature of Bali & Sumba. The selected accommodation were also great choices aligned with those themes. Really took the hassle out of planning a holiday. Ana & Theresa were also available for support during the trip. Thank you to Putra for providing comfortable & reliable transportation in Bali. And we were very lucky to have Jhon as our very... Read more

Proposed Kimkim review Big thanks to Ana from Shanti Travel for an excellent itinerary, which perfectly captured our request to focus on beaches and nature of Bali & Sumba. The selected accommodation were also great choices aligned with those themes. Really took the hassle out of planning a holiday. Ana & Theresa were also available for support during the trip. Thank you to Putra for providing comfortable & reliable transportation in Bali. And we were very lucky to have Jhon as our very experienced & knowledgeable guide in Sumba, who helped us to appreciate the island’s beautiful scenery & interesting culture & history.

Local specialist: Ana Bicanic
Ana
Ana Bicanic
Local specialist in Bali | Replied on Aug 12, 2024

Hello dear Anne and Luke,

Thank you so much for your review and your trust!

I will also pass your praise for the drivers and guides.

It was my pleasure planning this trip for you and I hope to welcome you to some of the other Indonesian islands in future!

All the best!
Ana

Our trip to Cape Town and the Kruger National...
South Africa | Aug 4 - Aug 10, 2024

Catie S.
Catie S. C.
Los Angeles, CA | Reviewed on Aug 11, 2024
Our trip to Cape Town and the Kruger National Park area was amazing!!! We first started in Cape Town and our transport driver, Leon Witz, was so cool. He took us wine tasting, to the Cape of Good Hope, to see the penguins, and lastly to go whale watching. Leon is super knowledgeable about the area, and since this was our first time in Cape Town, it was amazing to have a guide that knew so much about the local area. This was also my (now) fiancée’s and I engagement trip, and it was really fun... Read more

Our trip to Cape Town and the Kruger National Park area was amazing!!! We first started in Cape Town and our transport driver, Leon Witz, was so cool. He took us wine tasting, to the Cape of Good Hope, to see the penguins, and lastly to go whale watching. Leon is super knowledgeable about the area, and since this was our first time in Cape Town, it was amazing to have a guide that knew so much about the local area. This was also my (now) fiancée’s and I engagement trip, and it was really fun to celebrate with Leon afterwards! He got us a bottle of champagne to celebrate! 🍾 🥂🎉

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see.

Overall, we had an amazing experience with KimKim, and will definitely be booking again with them in the future. For other trips, we have generally always booked everything ourselves, but KimKim trips are a great combo of independent travel that is still flexible while also helping with the booking and coordinating logistics. Finally, we also had a very positive experience with the local agent, Steph, who did a great job planning everything and picking out activities for us. I appreciated her attention to details and organization of the trip. Thanks all again!

Hotel Review
Tangala Safari Camp

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see.

Authenticity & Character
Location
Staff
Louis and Reason were amazing on the drives!
Cleanliness & Comfort
Activity Review
Tangala Safari
Tangala Safari
South Africa

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see. This was my (now) fiancé’s and I’s engagement trip and also our first big trip that either of us have taken out of the U.S., and it was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Aug 14, 2024
Hi Catie and Matthew,
Thank you so much for your glowing review! I'm thrilled to hear that you had such an incredible time in Cape Town and the Kruger National Park area. It sounds like Leon made your Cape Town experience extra special, especially with your engagement celebration—what a memorable moment! 🥂
I'm also glad that Tangala Camp exceeded your expectations and that you had the chance to see such a diverse array of wildlife. It's wonderful to know that Reason, Louis, Johan, and... Read more

Hi Catie and Matthew,
Thank you so much for your glowing review! I'm thrilled to hear that you had such an incredible time in Cape Town and the Kruger National Park area. It sounds like Leon made your Cape Town experience extra special, especially with your engagement celebration—what a memorable moment! 🥂

I'm also glad that Tangala Camp exceeded your expectations and that you had the chance to see such a diverse array of wildlife. It's wonderful to know that Reason, Louis, Johan, and Madeleine contributed to making your stay unforgettable.

Thank you for choosing us for such a significant trip, and I’m delighted that I could help make it seamless and enjoyable. I can't wait to welcome you back in the future!
Steph

We had heard great things about Sri Lanka fro...
Sri Lanka | Jul 27 - Aug 3, 2024

L
Lauren M.
Malaysia | Reviewed on Aug 11, 2024

We had heard great things about Sri Lanka from friends, but our trip was still full of surprises! The planning was smooth, with Rikaz helping us make changes when we realized we had a bit more time. When we were actually on the ground, Dan helped with everything, and the whole trip went off without a hitch. The whole family enjoyed the mix of adventure and relaxation, from hiking up the fortress of Sigiriya to walking the southern beaches... to having to maneuver the van when a wild elephant decided to cross the road. It's a must-do!

Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on Aug 11, 2024
Hi Lauren, Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to Sri Lanka was full of pleasant surprises and memorable moments. It’s was a great pleasure assisting you in making the most of your time there and that the whole family enjoyed the perfect blend of adventure and relaxation. From the stunning heights of Sigiriya to the serene southern beaches—and even the unexpected encounter with a wild elephant—it sounds like your journey was truly... Read more

Hi Lauren,

Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to Sri Lanka was full of pleasant surprises and memorable moments. It’s was a great pleasure assisting you in making the most of your time there and that the whole family enjoyed the perfect blend of adventure and relaxation.

From the stunning heights of Sigiriya to the serene southern beaches—and even the unexpected encounter with a wild elephant—it sounds like your journey was truly unforgettable. We’re delighted that we could play a part in making your trip seamless and enjoyable.

Your recommendation means the world to us, and we hope to welcome you and your family on another adventure in the future! Safe travels, and thank you once again for booking with Kim Kim.

Best wishes,

Rikaz

Ring Road self-drive Scenery Spectacular!
Iceland | Jul 23 - Aug 3, 2024

D
Dee B.
Australia | Reviewed on Aug 11, 2024
We did a 12 day/11-night self-drive trip around Iceland. Overall, it was an amazing experience in a country where the scenery is so truly spectacular - just when you think you've seen the most magnificent vista, you turn the corner and the next is even better! Over 10,000 waterfalls, 130 volcanoes, vivid blue glaciers, black beaches littered with sparkling icebergs, rugged lava fields, spouting geysers, steaming geothermal pools, whales, puffins, artic horses ... the visual variety was... Read more

We did a 12 day/11-night self-drive trip around Iceland. Overall, it was an amazing experience in a country where the scenery is so truly spectacular - just when you think you've seen the most magnificent vista, you turn the corner and the next is even better! Over 10,000 waterfalls, 130 volcanoes, vivid blue glaciers, black beaches littered with sparkling icebergs, rugged lava fields, spouting geysers, steaming geothermal pools, whales, puffins, artic horses ... the visual variety was astounding! Each place of special interest was usually well signposted, and we did many beautiful self-guided hikes. (Beware that most tourist spot carparks require payment)
Our particular highlights were a Glacier hike, Fjallsárlón Glacier overnight adventure and zodiac tour, Puffin watching on the East Coast and Sky Lagoon thermal baths.
We hired a Kia hybrid Sportwagon which was comfy, roomy and economical but there were a few roads we couldn't explore because we did not have a FWD.
We also paid for the "medium band" priced accommodation level and 3 of our 8 guesthouse/hotels were a bit disappointing in terms of standard (only 2 star and clean but very basic). Food and wine in Iceland is very expensive but having said that our final "splurge dinner" in a Michelin star restaurant in Reykjavik was relatively great value!

Activity Reviews
Activity options for Reykjavik
Activity options for Reykjavik
Iceland

Loved Reykjavik architecture and food scene

Sky Lagoon
Iceland

Magnificent experience. beautiful pools with great views

Quality of Experience
Activity options for Snaefellsnes
Activity options for Snaefellsnes
Iceland

Long drive around this peninsula and roads rough and lots of potholes. 4WD preferable if plan to go here. Can't get to Beserkjahruan or Snaefellsjokull without risking Tyre blow out - need 4WD. Kirkjufell and kirkufellfoss majestic

Activity options for Lake Myvatn & Husavik
Activity options for Lake Myvatn & Husavik
Iceland

The diamond circle in the north is a must. Whale watching tour from Husavik was great, as was a visit to the Whale Museum there. Dettifoss and Asbyrgi Canyon were fantastic

Quality of Experience
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Very crowded even in the evening. Water is milky and black gravel bottom to the pools. Freezing getting from change rooms to the pools

Quality of Experience
Jokulsarlon glacier lagoon zodiac boat tour
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

WE did the Fjallsarlon zodiac tour instead which was fabulous and much less busy and less touristy than Jokulsarlon . You can still see a lot of the later by driving there and viewing from the roadside.

Quality of Experience
Guides, Drivers and Staff
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Amazing experience walking on a glacier complete with harness and crampons. Excellent guide too.

Quality of Experience
Guides, Drivers and Staff
Activity options for the Golden Circle
Activity options for the Golden Circle
Iceland

Reykjadalur Valley is a lovely walk not far from The Greenhouse hotel where we stayed, but it is a 7km hike for the carpark and quite steep. Don't bother visiting gyesir/geothermal park in Hveragerdi. Not worth it. But their bread is worth trying!

Quality of Experience
Activity options for North West Iceland & Akureyri
Activity options for North West Iceland & Akureyri
Iceland

Make sure you visit Hverfjall crater Godafoss after leaving Myvatn. Akureyri a nice town to visit - good shops and cafes and lovely Botanical gardens

Quality of Experience
Local specialist: Othman A

We had an amazing time! The tours were exactl...
Costa Rica | Aug 3 - Aug 10, 2024

Amanda
Amanda K.
Grapevine, TX | Reviewed on Aug 11, 2024
We had an amazing time! The tours were exactly what our family was looking for. The guides went out of their way to make sure we had an amazing trip. We loved the mix of accommodations. All members of the family want to go back. Read more

We had an amazing time! The tours were exactly what our family was looking for. The guides went out of their way to make sure we had an amazing trip. We loved the mix of accommodations. All members of the family want to go back.

Hotel Reviews
Casa Tango Romeo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Río Savegre Whitewater Rafting Adventure
Río Savegre Whitewater Rafting Adventure
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Mundo Aventura Zipline and Horseback Ride
Arenal Mundo Aventura Zipline and Horseback Ride
Arenal/La Fortuna

We loved how we didn’t have to wait in long lines between zips.

Quality of Experience
Guides, Drivers and Staff
Transport
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Ecocentro Danaus Guided Rainforest Walk (without Transportation)
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Alex was very helpful!
Transport
Quepo Canyoning Tour
Quepo Canyoning Tour
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Aug 11, 2024

Hello Amanda! Wow!look at all those stars! I'm so glad you all had a great time!
Thank you for taking the time to write a review 🌟🌟🌟🌟🌟
Holden Ketchum
Serendipity Adventures

Amandine and her colleagues were fantastic. S...
Germany | Jul 27 - Aug 3, 2024

M
Michelle G.
Savannah, GA | Reviewed on Aug 11, 2024

Amandine and her colleagues were fantastic. She helped us plan the type of trip we didn’t even know we wanted until she gave us the ideas. Then, when a bag of ours was unfortunately stolen, and we had to cancel and rebook a couple events and hotels, Amandine did it all for us. This made the trip smooth, despite the hiccup. Would use again

Local specialist: Amandine Dumas
Amandine
Amandine Dumas
Local specialist in Villefranche sur Saône | Replied on Aug 12, 2024

Bonjour! Thank you so much for your kind words :) I am happy you had a nice stay despite the inconvenience in Baden-Baden.
I hope you will keep nice memories from this great adventure!
I wish both of you all the best :)
Take care, Amandine

The trip was amazing and we felt cared for du...
Portugal | Jul 7 - Jul 27, 2024

P
patrick O.
East Hartford, CT | Reviewed on Aug 10, 2024

The trip was amazing and we felt cared for during the entire experience. Pedro was always readily available to assist, even during his own time away. The guides and drivers were all extremely knowledgeable and professional. Henrique Pepe was especially helpful and kind.

Would recommend your service to family and friends.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Aug 11, 2024

Dear Patrick,
Thank you so much for the feedback on your experience in Portugal.
I am delighted to hear that you had such an amazing trip and felt well cared for throughout the entire journey in my beautiful country.
Your recommendation means the world to us, and we would be honored to assist your family and friends with their travel plans.
Thank you once again,
Your friend in Portugal - Pedro

Two-week Trip to Peru and hiking the Inca trail
Peru | Jul 20 - Aug 3, 2024

Victoria
Victoria C.
Chicago, IL | Reviewed on Aug 10, 2024
This is the third time we worked with Mathias, and it was as always, a great trip. Mathias worked with us to personalize our 2-week trip to Peru with 4 day/3 night Inca trail hiking. With several modifications, we finalized our trip to include visits to Lima, Arequipa, Cusco, and hiking the Inca trail. The entire trip was very well organized with every step taken care of: pick up, drop off, day to day itinerary and local contact person. We didn’t have to worry about anything, just showed up... Read more

This is the third time we worked with Mathias, and it was as always, a great trip. Mathias worked with us to personalize our 2-week trip to Peru with 4 day/3 night Inca trail hiking. With several modifications, we finalized our trip to include visits to Lima, Arequipa, Cusco, and hiking the Inca trail. The entire trip was very well organized with every step taken care of: pick up, drop off, day to day itinerary and local contact person. We didn’t have to worry about anything, just showed up with at the airport. It’s super easy and we feel well taken care of.

Our local contact guide in Peru was Renato Diaz from AllPeru. He is super friendly and responsive to all our questions during the trip. It was most helpful that Renato sent us the boarding passes when we flew between cities. During the trip, there was a misunderstanding of the drop off in Cusco city, Renato arranged a complimentary dinner and show for us as an apology, which was very professional.

Overall, we are very happy with Mathias, Renato, and Kimkim for planning yet another amazing trip for us.

Hotel Reviews
Hatun Inti Boutique Machupicchu
Machu Picchu

This hotel was awesome! It had a jacuzzi in the room which was amazing for our tired body after hiking the Inca trail for 4 days!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Camping

Our hiking trip was amazing!!!!! We were with https://x-tremetourbulencia.com/our-porters-2/ and our tour guide was Joel. The hiking was 4days/3 nights. We had a small group of 9 people. The porters and guide were amazing people, without them, it would have been impossible to hike the Inca Trail.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terra Andina Mansion Colonial
Cusco

Hotel was fine. But hot water was an issue for taking shower. The water was lukewarm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Killawasi Lodge
Yanque

This lodge was super awesome. We loved the little town it is located and the room was spacious and comfortable. Really enjoyed the stay. We went to the hot springs near the hotel and it was nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casona Plaza Hotel AQP
Arequipa

Hotel was fine. But the water for shower was unstable: it swings between hot and freezing with no warnings. Not a very pleasant experience.

Authenticity & Character
No
Location
Staff
Cleanliness & Comfort
Del Pilar Miraflores Hotel
Lima

Location of the hotel is great. Friendly staff. However, hot water was a problem when taking showers. Water was lukewarm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Pisac, Ollantaytambo & Chinchero tour
Pisac, Ollantaytambo & Chinchero tour
Cusco

This tour was the least favorite of ours. I felt it was not necessary after hiking the Inca trail. Too much driving (all day, 7am to 6pm) with occasional breaks to see the sites. Could do without.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Replied on Aug 21, 2024
Hi Victoria & Sen, Thank you so much for your kind words and for trusting us for the third time with your travel plans! It’s always a pleasure to work with you, and I’m happy to hear that your Peru adventure, especially the Inca Trail hike, was an unforgettable experience! Personalizing your itinerary was a collaborative effort, and I’m glad it all came together seamlessly. It’s great to know that you felt well taken care of and that even when there was a minor issue, it was handled in a... Read more

Hi Victoria & Sen,

Thank you so much for your kind words and for trusting us for the third time with your travel plans! It’s always a pleasure to work with you, and I’m happy to hear that your Peru adventure, especially the Inca Trail hike, was an unforgettable experience! Personalizing your itinerary was a collaborative effort, and I’m glad it all came together seamlessly.

It’s great to know that you felt well taken care of and that even when there was a minor issue, it was handled in a way that added to your experience.

I wish the two of you many more unforgettable trips in the future. Safe travels always, and thank you again for your fantastic feedback!

-Mathias & the Authentic Ecuador team

Best decision I've ever made!
Iceland | Aug 4 - Aug 9, 2024

Candy
Candy E.
Brookhaven, GA | Reviewed on Aug 10, 2024
The golden circle was wonderful. Loved the stops & our guide, Sara, was sweet and knowledgeable. Food tour was super cool introduction to city. The south coast tour was incredible, the glacier hike was the coolest thing we've ever done 10/10. Driver, Stefan, was funny & authentic Icelander. We did so much in the short amount of time we were there & it was great that everything was set up for us. Very very fun & just makes us want to go back & explore different areas of this amazing country.... Read more

The golden circle was wonderful. Loved the stops & our guide, Sara, was sweet and knowledgeable. Food tour was super cool introduction to city. The south coast tour was incredible, the glacier hike was the coolest thing we've ever done 10/10. Driver, Stefan, was funny & authentic Icelander. We did so much in the short amount of time we were there & it was great that everything was set up for us. Very very fun & just makes us want to go back & explore different areas of this amazing country. Thanks so much for making it happen!

Activity Reviews
Boat tour among the icebergs and back to Reykjavik - Day 2
Boat tour among the icebergs and back to Reykjavik - Day 2
Skaftafell

Very cool experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavík Puffin Watching
Reykjavík Puffin Watching
Reykjavík

So many Puffins! So cool!

Quality of Experience
Guides, Drivers and Staff
Transport
South Coast  on small group tour - Day 1
South Coast on small group tour - Day 1
Skaftafell

So cool! The entire coast is beautiful! Adorable guesthouse & glacier hike was life-changing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Golden Circle on small group tours
Golden Circle on small group tours
Reykjavík

Beautiful sights, interesting history, cute cow Cafe & wonderful tomato farm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food Walking Tour
Food Walking Tour
Reykjavík

The best introduction to the sights & delights of reykjavik. So much fun!

Quality of Experience
Food
Lamb stew,hotdogs, cod dish
Guides, Drivers and Staff
Transport
Walking tour
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 21, 2024

Thank you dear Candy for the beautiful review you wrote to let us know you had the best time in Iceland.
it has been a pleasure to help you plan such an adventure and I hope to have you back here again very soon, to discover and explore the rest!

Hugs to both of you,
Emanuela

Tremendous Turkey Honeymoon!
Turkey | Jul 6 - Jul 13, 2024

Junaid Jalal
Junaid Jalal M.
Flagami, FL | Reviewed on Aug 10, 2024
The Turkey honeymoon we planned through Kimkim was exceptional! Berat was a wonderful coordinator who met all of our needs, adjusting the schedule to fit our preferences. All the while, Berat was prompt in responding, pleasant to speak to, and professional. We'd also like to give a special shout out to our guide Ozz. Ozz is an exceptionally knowledgeable tour guide, and truly passionate about ancient history. He showed us many amazing sites with great enthusiasm and his unique personal... Read more

The Turkey honeymoon we planned through Kimkim was exceptional!

Berat was a wonderful coordinator who met all of our needs, adjusting the schedule to fit our preferences. All the while, Berat was prompt in responding, pleasant to speak to, and professional.

We'd also like to give a special shout out to our guide Ozz. Ozz is an exceptionally knowledgeable tour guide, and truly passionate about ancient history. He showed us many amazing sites with great enthusiasm and his unique personal charm!

We loved all of our service providers we came into contact with during our Turkey trip. We highly recommend it, without qualification!

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Aug 12, 2024

Thanks, Junaid, for this great review!

We are grateful that you chose us as your travel companions in Turkey and look forward to hosting you again soon.

Kind regards,
Berat

Morocco Immersion is the very best!
Morocco | Jul 13 - Jul 22, 2024

Junaid Jalal
Junaid Jalal M.
Flagami, FL | Reviewed on Aug 10, 2024
We loved our Moroccan honeymoon which we planned through Kimkim. Nihad planned an excellent trip that met all our needs. She was very responsive and made many adjustments to fit our preferences, all the while maintaining a pleasant and professional attitude. To our surprise, Nihad invited us into her home for a meal. It was a lovely visit that was the cherry on top; we felt like family! We'd also like to give a special shout-out to Omar, our driver and at times tour guide. We spent a... Read more

We loved our Moroccan honeymoon which we planned through Kimkim.

Nihad planned an excellent trip that met all our needs. She was very responsive and made many adjustments to fit our preferences, all the while maintaining a pleasant and professional attitude.

To our surprise, Nihad invited us into her home for a meal. It was a lovely visit that was the cherry on top; we felt like family!

We'd also like to give a special shout-out to Omar, our driver and at times tour guide. We spent a lot of time with Omar, travelling through Morocco. He is a kind person that is very easy to get along with. It truly felt like visiting a close older cousin, who then shows you around his country.

All of our tour guides and service providers through Morocco Immersion were of the highest caliber; truly tremendous!

Local specialist: Nihad Hammi
Nihad
Nihad Hammi
Local specialist in Tinghir | Replied on Aug 10, 2024

Hi Junaid,

Thank you so much for taking the time to leave such a great review! We are thrilled to hear that you had a wonderful experience in Morocco from the start (planning with me) until the end (with the wonderful Omar)! it was such a pleasure meeting you…..This is Morocco Immersion "You come as a visitor, you leave as a friend/family". We hope that this will be the first trip of many!

Thank you for trusting us with your trip, looking forward to meeting you again!

Nihad, Omar & the rest of the Morocco Immersion family!

Thanks rashi for organising this trip at last...
France | Jul 26 - Aug 5, 2024

J
Joshua O.
United Kingdom | Reviewed on Aug 10, 2024

Thanks rashi for organising this trip at last minute - it was really well planned and we cannot thank you enough!

Local specialist: Rashi Jakhete

Unforgettable Trip to Peru
Peru | Jul 18 - Aug 3, 2024

Abbas
Abbas K.
United Kingdom | Reviewed on Aug 10, 2024
KimKim planned our trip to Peru, and I cannot praise them highly enough. From start to finish, the entire experience was seamless, stress-free, and incredibly well-organised. From our very first conversation, it was clear that our travel agent, Liz and her team were truely professional. They took the time to understand exactly what we were looking for in this trip, offering insightful suggestions and tailoring the itinerary to match our family interests perfectly. Their deep knowledge of... Read more

KimKim planned our trip to Peru, and I cannot praise them highly enough. From start to finish, the entire experience was seamless, stress-free, and incredibly well-organised.

From our very first conversation, it was clear that our travel agent, Liz and her team were truely professional. They took the time to understand exactly what we were looking for in this trip, offering insightful suggestions and tailoring the itinerary to match our family interests perfectly. Their deep knowledge of Peru ensured that every moment of our journey was memorable. The level of detail and care that went into planning was impressive. Every aspect of the trip, from flights and accommodations to guided tours and transportation, was meticulously arranged. They even provided with helpful tips and recommendations for dining and shopping, which greatly enhanced our experience. The outdoor activities were well arranged and we throughly enjoyed river water rafting and the Quad bike experience.

The trip exceeded all our expectations. The accommodations were top-notch, the local guides in Arequipa, Colca (Peter), Machu Pichu (Raul) and Amazonas (Víctor) were knowledgeable and personable, and the itinerary struck the perfect balance between adventure and relaxation. Whether we were exploring the ancient ruins of Machu Picchu through the Inca trail, wandering the charming streets of Cusco, or enjoying the beauty of Colca Valley, everything was well executed.

In summary, KimKim delivered an exceptional travel experience that my family will treasure forever. Their expertise and attention to detail, makes them definitely standout. I would recommend KimKim to anyone looking to plan an amazing trip of a lifetime and definitely be using their services again for my future travels!

Hotel Reviews
Refugio Amazonas Lodge
Puerto Maldonado

Excellent location in the middle of the Amazon! Rooms, lounge and food was amazing and made our forest experience unforgettable

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

Excellent hotel, loved the hotel layout and personalised details. Amazing location and truely boutique hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

Loved the hotel and location. Shame we were there for only one night!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Del Sol Arequipa
Arequipa

Good overall hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

Nice spa hotel with good facilities

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge
Yanque

Amazing location and loved the hot springs

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Flight to Puerto Maldonado & Rainforest Refugio Amazonas Lodge 1/4 - A la carta
Flight to Puerto Maldonado & Rainforest Refugio Amazonas Lodge 1/4 - A la carta
Peru

Was fantastic experience and loved every part of this trip to the Amazon forests. Right from landing in Puerto Maldonado to reaching the lodge through the river, Rainforest expeditions were excellent in organising every aspect of the trip and making it memorable! We enjoyed the stay at Refugio, the lounge, rooms, food and staff hospitality. Our guide Victor was amazing and gave us unforgettable experience showing different animals and creatures and all the forest walks very great!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
On your Terms!  Shared Rainbow Mountain Tour: Small Group
On your Terms! Shared Rainbow Mountain Tour: Small Group
Cusco

Rainbow mountains were stunning sights and great views. Only issue was a long journey each way and quite tiring ! But only way to do it!

Quality of Experience
Food
Lo
Guides, Drivers and Staff
Transport
Shared Quad bikes tour in Moray & Maras + Pachamanca Farm
Shared Quad bikes tour in Moray & Maras + Pachamanca Farm
Sacred Valley

Fantastic experience and thoroughly enjoyed the quad bikes. Excellent way to see Moras and Moras.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight to Cusco & Private tour to The Sacred Valley
Flight to Cusco & Private tour to The Sacred Valley
Peru

Enjoyed the tour! Experience was average and perhaps could have been better structured!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Peru

Colca canyon was amazing, though really very crowded and that made the experience a bit unpleasant. Enjoyed seeing a lot of condors!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Peru

Absolutely brilliant and amazing tour. Our guide , Peter, was excellent, with great personality and good knowledge. Thoroughly enjoyed the experience and made it truly memorable.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Traditional Arequipa Food & sightseeing tour
Private Walking Traditional Arequipa Food & sightseeing tour
Arequipa

Was surprisingly good and nice overview of different fruits, vegetables and Peruvian foods

Quality of Experience
Lo
Food
Guides, Drivers and Staff
Transport
Shared Rafting Chili River in Arequipa
Shared Rafting Chili River in Arequipa
Arequipa

Loved every bit of this amazing experience! The river was fab with its rapids and definitely recommend this activity to future travelers

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Arequipa City tour
Private Arequipa City tour
Arequipa

The monastery was the main highlight of the tour. Rest of the tour was good but not impressive.

Quality of Experience
Guides, Drivers and Staff
I
Transport
Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl
Shared Short Inca Trail trek 2/2: Machu Picchu SV Htl
Peru

Same as above

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

Inca trail is a must do and unforgettable experience. While it tested our resilience, we enjoyed every part of the trail with some breathtaking views of the valley and finishing of with amazing views of Machu Pichu.

Quality of Experience
Lo
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 12, 2024

Hi Abbas,
Thank you very much for your review 😊
I was pleased to help you with your trip. I know how important family trips are and how they remain in our memories for a lifetime. I'm glad to know you, and I hope your family had a great time in Peru.
I'll be happy to help you with your future trip to Latam!
Take care!
Liz.

We had a wonderful time. The highlights for m...
Greece | Jul 28 - Aug 9, 2024

Jinni
Jinni R.
Canada | Reviewed on Aug 10, 2024
We had a wonderful time. The highlights for me were the Food tasting tour in Athens, watching the sunrise over the Acropolis, hiring a boat & captain to visit the secluded beaches of Ios (my favorite activity & favorite location by far the whole trip). We would return to Ios in a heartbeat! Next time we’d skip Santorini & stay on the smaller islands but I’m grateful to have seen it. Our agent was available and ready to help throughout the whole trip and having her took the stress out of... Read more

We had a wonderful time. The highlights for me were the Food tasting tour in Athens, watching the sunrise over the Acropolis, hiring a boat & captain to visit the secluded beaches of Ios (my favorite activity & favorite location by far the whole trip). We would return to Ios in a heartbeat! Next time we’d skip Santorini & stay on the smaller islands but I’m grateful to have seen it. Our agent was available and ready to help throughout the whole trip and having her took the stress out of planning & organizing.

Hotel Reviews
You And Me Suites Santorini
Santorini

Amazing location. Pool was heated but it was very hot out & staff turned heating off at our request which made the pool water very refreshing. Breakfast was delicious and varied a bit each day. Lots of room amenities.

Authenticity & Character
Location
Staff
The fellow who took our bags & brought breakfast was a gem (& also super strong!)
Cleanliness & Comfort
Liostasi Hotel & Suites Ios
Cyclades
Authenticity & Character
Loved the outdoor cinema
Location
Close to everything but also felt private & tucked away. Amazing sunset views.
Staff
Cleanliness & Comfort
We had a hard time getting the room dark enough to sleep
Perianth Hotel
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Tailored Horse Riding Experience at Sunset
Private Tailored Horse Riding Experience at Sunset
Santorini

We booked to ride at sunset, if we hadn’t confirmed it would be a sunset ride on the day I believe we would’ve finished before sunset. Ensure you are adament about sunset if that’s what you want. Our ride & guides were awesome!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Diamond Caldera Morning Cruise
Diamond Caldera Morning Cruise
Santorini

Staff were rude. So many rules and restrictions. Don’t go here, don’t sit there, don’t get the boat wet (?), seriously? It’s a boat!!! One staff said go ahead & jump on water, next staff said absolutely no jumping in, use the one ladder for all the ppl. Very short time spent at swimming places. Hot springs (?) were just rocks in the ocean. Not warm at all, just regular ocean. Meant to be a small group of 20 ppl max but there were 28 ppl. Shortage of towels & snorkeling gear. Lunch was dry & overcooked. I would suggest chartering private instead of joining a group.

Quality of Experience
Everything
Food
Dry & overcooked
Guides, Drivers and Staff
Rude boat staff
Transport
Mylopotas Beach Free day!
Mylopotas Beach Free day!
Ios

Amazing beach! Crystal clear water! We loved the beaches in Ios more than anywhere else we’ve EVER been.

Quality of Experience
Transport
Sounio & Temple of Poseidon Excursion (5 hrs)
Sounio & Temple of Poseidon Excursion (5 hrs)
Athens

It was quite a drive just to see sunset but it was a neat experience. We learned a lot from our guide about Greek life during the drive.

Quality of Experience
Guides, Drivers and Staff
Transport
Acropolis & Flavors Combo Tour
Acropolis & Flavors Combo Tour
Athens
Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Elen Hakhverdyan
Elen
Elen Hakhverdyan
Local specialist in Athens | Replied on Aug 16, 2024

Dear Jinni,
Thank you for your detailed feedback. I'm thrilled to hear that you enjoyed your time in Greece, especially the food tour in Athens and your experience in Ios—it truly is a special place! I’m sorry to hear that the Diamond Caldera Morning Cruise didn’t meet your expectations. Your comments are valuable, and I'll make sure they’re passed on to improve future experiences. I appreciate your kind words about my support during your trip, and I’m glad I could help make your journey stress-free. Looking forward to assisting you with your next adventure!

Erros
Costa Rica | Aug 1 - Aug 7, 2024

Pete
Pete B.
Chicago, IL | Reviewed on Aug 10, 2024

Horrendous 1.5 hour overlap in schedule one day.
A citied activity was not provided.

Local specialist: Gustavo Camperos

Liz helped us plan the most amazing and perfe...
Peru | Jul 18 - Aug 3, 2024

Insiyah
Insiyah K.
United Kingdom | Reviewed on Aug 10, 2024
Liz helped us plan the most amazing and perfect trip. This was a family trip with our teenage daughter . The activities were all great , the on ground tour guides were really well informed . The pick up and service made our trip seamless . We didn’t have to worry about anything. The hotels recommended were all better than the next one . We don’t tend to book holidays through agents but after this experience it’s going to be the way we book all our holidays Read more

Liz helped us plan the most amazing and perfect trip. This was a family trip with our teenage daughter . The activities were all great , the on ground tour guides were really well informed . The pick up and service made our trip seamless . We didn’t have to worry about anything. The hotels recommended were all better than the next one . We don’t tend to book holidays through agents but after this experience it’s going to be the way we book all our holidays

Hotel Reviews
Antigua Casona San Blas
Cusco

We loved this little gem in the middle of Cusco . There were special perks like hot water bottle waiting for us after a long day . The hotel was really well designed and breakfast was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inkaterra Machu Picchu Pueblo Hotel
Machu Picchu

Lovely little haven in the busy touristy town . We didn’t get to spend much time as got here after the Inca trail

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aranwa Sacred Valley
Urubamba

A spa hotel but nothing around .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Colca Lodge
Yanque

Fab hotel with great vibe and location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costa Del Sol Arequipa
Arequipa

The staff were great but the hotel itself was average , there wasn’t much to do

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Costa del Sol Wyndham Lima Airport
Lima

Functional and does the job

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado

Lovely lodge , we had a great time with our guide Victor who was really knowledgeable but also very enthusiastic. He really made the trip enjoyable

Authenticity & Character
Location
Staff
The restaurant staff didn’t always know what was being served and we did have one day where the food ran out
Cleanliness & Comfort
Activity Reviews
Rainforest Refugio Amazonas Lodge 2/4 - A la carta
Rainforest Refugio Amazonas Lodge 2/4 - A la carta
Puerto Maldonado

Absolutely had the best time in the forest , really authentic and the the service was great . It took us a night to get used to the ‘no walls’ . Our guide Victor was amazing and activities are well spread out . Only one feedback is that the first day the food ran out which was not great .

Quality of Experience
Food
Food was really delicious and homely although we did need to queue up to get the best dishes
Guides, Drivers and Staff
Transport
On your Terms!  Shared Rainbow Mountain Tour: Small Group
On your Terms! Shared Rainbow Mountain Tour: Small Group
Cusco

The Polcoyo doesn’t have the same colours and wow factor has the other mountain. Also the guide didn’t prepare us for the altitude and I was really ill when I got to the mountain

Quality of Experience
Food
The restaurant we stopped at was not as good and was out of the way
Guides, Drivers and Staff
Transport
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

The guides were amazing and was an experience of a lifetime. Need more than an average level of fitness due to the altitude

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Quad bikes tour in Moray & Maras + Pachamanca Farm
Shared Quad bikes tour in Moray & Maras + Pachamanca Farm
Sacred Valley

We loved this activity, great was to see the historic ruins and landscape

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight to Cusco & Private tour to The Sacred Valley
Flight to Cusco & Private tour to The Sacred Valley
Peru

This could have been good , the guide was keen and enthusiastic but not very knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 1/2
Peru

The tour was the right size , good mix of people and great guide who helped us with the altitude

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Walking Traditional Arequipa Food & sightseeing tour
Private Walking Traditional Arequipa Food & sightseeing tour
Arequipa

Was a great experience and way to try out local food

Quality of Experience
The diversity of food , although there were some popular street food which although not part of the tour we would have appreciated if the guide had introduced
Food
Guides, Drivers and Staff
Transport
Shared Rafting Chili River in Arequipa
Shared Rafting Chili River in Arequipa
Arequipa

Well Organised and beautiful Chilli river ! The activity was great , the guide was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Arequipa City tour
Private Arequipa City tour
Arequipa

Great way to get to know the city. The guide was friendly and knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 20, 2024

Hi Insiyah,
Thank you so much for your review! I'm so happy to know you enjoyed your time in Peru! Your pictures are so nice! You all look so happy and smily 😊.
I was glad to help you with your trip planning . I'm sharing your review with the rest of our team and Lisbeth.
We look forward to staying in touch for any future trips to Latam. Take care!
Liz.

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