Kimkim Trip Reviews

My husband and I decided to use KimKim to help plan our honeymoon to Chile, and we are glad we did! We have never used a service like this before, and with all of the tasks of wedding planning figured it would be very helpful. Camilla was wonderful in helping us to plan the itinerary, including hotels, excursions, and drivers. We loved the initial questionnaire where we gave some guidance on what we were looking for (adventure, seeing many parts of the country, the types of hotels we were looking for etc.), and we were able to communicate over several weeks with some changes that created the best personalized itinerary for us. Camilla was helpful, responsive, and patient through it all. One of the most helpful parts of KimKim was the whatsapp group that was created the day before our trip, where we could message anytime with questions/ changes, and we got a response within minutes. This was particularly helpful when we inevitably had some flight delays (12 flights total!) that impacted our next stop, and Camilla and associates were able to make the changes quickly. We also loved the travel voucher (itinerary) that was sent to us with all of our excursions, hotels, dates, and flights that we are able to pass on to family members who were curious about where we were/ what we were up to. Having shuttles/ private drivers arranged through KimKim was so useful, making us feel safe that it was pre-arranged through a reputable company. As it was our honeymood, Camilla and her team planned a couple of special things for us that we really appreciated! We would absolutely use KimKim again and recommend it to others.

There are very little changes we would make, after now going through it all, to the itinerary, and here are our reviews:

San Pedro de Atacama (3 nights):
Hotel Domos San Pedro - quiet, safe, welcoming, unique place to stay, had all of your basic needs. A short 10 minute walk to "downtown"
Tours - Astronomical tour, Valle de la luna, Tatio Geysers, Salt flats (would recommend them all)

Punta Arenas (1 night):
Hotel Boutique La Yegua Loca - the CUTEST hotel there is. Friendly, welcoming staff, this place has tons of character, beautiful rooms, and the best breakfast we had the whole trip.

Puerto Natalas (2 nights):
AKA Patagonia (hotel) - this was a unique place to stay 10 minute drive outside of the town. We would only recommend with a rental car as the hotel is out of the catchment of tour pick ups, and there are no staff on site to support with calling taxis.
Tours - grey glacier, Torres del Paine national park panoramic tour (would recommend both)
Local Guide: Jose Luis - Jose was perhaps the best part of booking through KimKim. He was a fantastic tour guide, very knowledgeable on our private Torres del Paine tour, very kind and welcoming, and went out of his way to support us through our time here. We arrived to AKA Patagonia and the hotel staff had not sent us our check in code (no staff on site/ they sent it 4 hours after check in time), but Jose was able to call them and support with our check in. He went out of his way to help us call taxis at all hours (as we do not speak Spanish), and gave incredible recommendations for places to eat. Thank you Jose! You have made our trip so memorable.

Santiago (2 nights):
Hotel Eco Boutique Bidasoa - our favourite hotel... the location, dining, character was all fantastic! even the smell of the hotel was amazing! This is where we would stay if we went back to Santiago
Tours: food tour, winery tour/ Valpariso with our fantastic guide Angel and his wife/ driver Jenny who made accessing all of the stops on the food tour seamless. Angel was knowledgeable and very friendly, thank you!

Rapa Nui (3 nights):
Hotel Gomero - very friendly, safe, loved the pool, a short 10-15 minute walk to downtown that did not feel too far
Tours - Full day Rano Raraku and Anakena beach (would recommend), half day Orongo Volcano (would recommend), half day Ahu Akivi and Tahai tour (felt it was not needed with the other two tours, and would have preferred a half day at the beach instead)

Santiago (1 night):
Hotel NH Santiago - comfortable, clean, good food however we loved our other hotel in Santiago so much we had wished we went back there (Camilla did recommend this however we asked to switch to be in walking distance of the Cerro San Cristobal, which we did appreciate when we were there).

Thank you for a fantastic trip KimKim!

Hotel Reviews

Hotel Gomero

Hanga Roa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eco Boutique Bidasoa

Santiago

5 stars all around! Fantastic restaurant and breakfast (included), amazing character and room size. Great location. The place even smelled great!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

NH Ciudad de Santiago

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Boutique La Yegua Loca

Punta Arenas

The cutest hotel we have ever been to! So much character, great view, the best breakfast we had on our whole trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Domos San Pedro

San Pedro de Atacama

Friendly + welcoming, has basic needs. Not luxury but quite comfortable. Breakfast was good! About a 10 minute walk to the main street

Authenticity & Character

Location

Staff

Cleanliness & Comfort

AKA Patagonia

Puerto Natales

Unique stay and experience. There are no staff on site, they provide check in codes via WhatsApp. Our was not sent until 4 hours after check in/ there was no response from staff until this time, however our local guide (not through the hotel) was able to contact the staff to get us checked in. Would recommend only with a rental car as it is out of catchment for tour pick ups, and we did not speak spanish for calling taxis. Taxis were quite quick and reliable though!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half Day Tour Orongo Volcano

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Grey Glacier Round Trip Navigation

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Easter Island! - Transfer to the hotel

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Good Bye Easter Island - Flight to Santiago

Chile

Driver was 30 minutes late, but KimKim staff were great at helping us get in contact with him! And the delay did not impact our travels. Thank you!

Quality of Experience

Guides, Drivers and Staff

Transport

Torres del Paine National Park - Panoramic Tour

Chile

Our guide, Jose Luis, was incredible! Request to book with him!

Quality of Experience

Guides, Drivers and Staff

Transport

Magdalena Island - Penguin Encounter Half Day Tour

Chile

N/A - excursion was cancelled but wished we could do it!

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning Tour

San Pedro de Atacama

An early start but worth it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Afternoon Visit to "Valle de La luna "

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Ahu Akivi & Tahai - Visit a Ceremonial Site

Easter Island

Fantastic tour, but felt it was not necessary with the other 2 amazing ones we did. Wished we spent a half day at the beach instead

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Tasting, Valparaiso and Viña del Mar- Private Tour

Chile

Would absolutely recommend travelers get out of Santiago to see the wine region. We wish we did more of this!

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great trip to Greece with the help of Aggeliki. She really took our plans to heart and built a trip that maximized our time there! We wanted to make sure we saw as much as we could and our private tours were great. Maybe I should have even trusted her when she said we should plan another half day on our own but we loved what we saw. One addition we would add is to hike up Filapappous Hill and see the city and the Acropolis from another perspective. It was a great trip.

Hotel Reviews

O&B Athens Boutique Hotel

Athens

O&B was great for traveling with our 2 adult kids. We liked its convenience to everything and especially Psirri where we thought the restaurants were great and more authentic than in the city center. The surrounding area is not top end but the accommodations were super updated and they had superb free breakfast each morning. I would stay here again!

Authenticity & Character

Location

Great location to Psirri and other parts of the city

Staff

Their staff was superb!!! Both the front desk and breakfast servers !!!

Cleanliness & Comfort

Really updated rooms and bathrooms

Heavens Edge

Santorini

Heaven’s Edge is just a truly unique setting. Our apartment was in the middle of the terraced rooms and included 2 full bedrooms and a jacuzzi that overlooked the sea. Super clean and wonderful people.

Authenticity & Character

Location

There’s not a lot like this location nestled in the side of the mountain of Santorini. Be aware that you will have to walk up and down LOTS of stairs. It was fine for us but we reminded ourselves not to bring our 85y/o parents.

Staff

Staff was wonderful. LOVED the breakfast each morning and they really helped us with anything we needed.

Cleanliness & Comfort

Bohemian Suites Athens

Athens

This was probably in a nicer location than our first hotel but was totally different. A bit more authentic/quaint but also a more like a VRBO

Authenticity & Character

Location

Didn’t get to know the area well

Staff

Staff not as available but very nice.

Cleanliness & Comfort

New bathrooms

Activity Reviews

Panoramic Tour 2025

Santorini

Athens Highlights Mythology Tour

Greece

Our guide was wonderful but I wasn’t as interested in the mythology as the real history. She did a good job making sure that happened. She also gave us the recommendation to go to Fillapappous Hill which we really enjoyed.

Private Jeep Tour to Delphi, Mount Parnassus, and Arachova

Athens

Even with a rainy day, this was still excellent. One note: DO THE MUSEUM BEFORE you do the walk up Delphi. Our private guide knew a lot but I think the museum is well worth it.

Reservation at Oia Gefsis (no meal included - only a reserved table)

Greece

It was a beautiful view but we may have been better off just eating at the restaurant near our accomodations. It was VERY expensive.

Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera

Athens

Catamaran Sunset Cruise 2025

Santorini

Great trip despite being a bit windy and cooler than expected. Very nice crew who were entertaining and gave us lots of good information. That was really important that they did share information about the island and area and I could have even used more.

Full-Day Tour of Mycenae, Nafplio, Epidaurus & Isthmus Canal

Athens

This was a very long day (and our last) and at first we were concerned about the amount of time, but in the end it was very interesting. Where possible do the museums attached to the sites to learn more.

My wife and I went to Italy, Vatican & Switzerland. We used the high speed trains to go between cities and regions which was exciting and clean. We both wanted a custom trip tailored to what we wanted to do, see and experience. KimKim took all our ideas and they suggested a few more. They checked-up on us with What’s App text each day. They put the trip all together with our train tickets, private drivers/transfers, clean 4 star boutique hotels that were within walking distance of must-see’s. They don’t do air travel. They suggest restaurants or you find your own. We had cooking class and dinner in people’s homes because we wanted to learn their culture and dishes. We had an experienced as a couple, and not the cookie-cutter herd feeling. We were not listening to other Americans, we were hearing locals speak different languages and we had fun trying to communicate and thankfully most know some English. Our trip was seamless and our drivers were always there to pick us up and our tours were all private as we requested. Let your travel budget be your guide. We saw more places and did more things than we could have using the”package” deals. Hats off to them; I have to recommend them because they deserve it!

Hotel Reviews

Agriturismo Il Colle

Bellagio

We had a veranda view of Lake Como that wowed us. The veranda was big. We loved the room and service.

Authenticity & Character

The view and service. Breakfast is great. It’s on a hill so walking is challenging. You might want a cab to restaurants.

Location

It is near the Gardens of Villa Melzi.

Staff

Mary was attentive to our needs

Cleanliness & Comfort

Clean, roomy, The big windows and doors open for fantastic views. Also has a small washing machine and veranda dry rack.

Casa Montani Hotel

Rome

Andrea was incredibly helpful. His restaurant suggestions are the best. It’s within steps of everything important to see.

Authenticity & Character

It doesn’t look like a hotel. It’s got eight rooms that are well kept and a little turn of the century looking elevator I loved.

Location

Centrally located, quiet and very clean.

Staff

Andrea makes the stay great!

Cleanliness & Comfort

Not your regular hotel. You get a key to a large front door where there are little offices and you walk to the elevator and up to your room. Simple,clean, smart location in a good area.

Hotel Steffani

St. Moritz

Swiss feel with a close view of the Matterhorn out of your balcony!

Authenticity & Character

Very Swiss

Location

Close to everything, we took the gondola up to the top of the mountain, had lunch and came back down!

Staff

Always available

Cleanliness & Comfort

Very good

Activity Reviews

Dinner Experience in a Local Home Restaurant

Rome

We can’t say enough about going to these people’s homes and making pasta,cooking it including tiramisu!

Quality of Experience

Wonderful people

Food

Authentic homemade food!

Guides, Drivers and Staff

Transport

All Rome in one day: Golf cart, Colosseum & Vatican Private guided tour

Rome

This is how you see it all and save your feet! Jacomo put us in the right spot everytime.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Tour: Positano, Amalfi & Ravello

Italy

Our private driver Francisco knew the area and all the views. We would get spots and no one else was around. That meant he had greater knowledge and gave us an extra advantage. He brought us to an incredible restaurant with the best water view.

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of the Villas with local guide from Bellagio

Lake Como

Fantastic guide, we saw more views and sites on this one trip than several put together.

Quality of Experience

Guides, Drivers and Staff

Transport

My daughter and I traveled to Denmark and Norway to celebrate my 75th birthday. We started the trip in Copenhagen and ended in Oslo so we had city experiences on both ends. In between, we explored Bergen and Flam, enjoyed outdoor activities and spectacular landscapes. All the hotels were excellent choices and we used public transport to an from airports, except on the last morning when an early taxi took us to airport with our bags.

Having never been to either country, we relied on Kadri to arrange the itinerary and special excursions. She was incredibly attuned to our interests. Our Huggae tour in Copenhagen was a wonderful introduction and we enjoyed the guided bike food tour as well. We had plenty of time to explore museums and arrange delicious dinners--what a special food scene. I arranged the "scaffolding of the trip" and my daughter did extensive research on museums and restaurants. We especially loved the Louisiana modern art museum a little ways out of town.

Bergen is a special place and our hotel was located in the heart of the Unesco area. The ferry on the fjord to Cornelius restaurant was such a special experience that Kadri arranged for us, and we enjoyed meeting the owner, Oyster Dundee, and his stories about the film, The Menu, inspired by the writers dinner there. Kayaking was a highlight and our guide was wonderful. While expecting rain, I think we brought the California sunshine with us and had perfect weather the entire trip. Norway in a Nutshell travel from Bergen to Flam is not to be missed and we especially loved the ferry on the fjords--what a blissful sail on the upper deck.

Flam was super fun, we hiked on our own the first day and enjoyed a guided hike the next day. Cycling along the fjords is majestic. Thankfully, we were leaving Flam the day the big cruise ship pulled in, not sure how Kadri arranged that or if it was coincidence but it worked for us.

Our final stop was Oslo, with lots of walking, shopping, eating and museums. Outdoor sculpture park, the Folk Museum (not to be missed) and the Munch museum were all easily accessible--public transport in Oslo is wonderful and easy to navigate, but we also walked a lot which allowed us to see lots of details. On our final day, we booked a floating sauna on the fjord which was so much fun.

Kadri, thank you for the memories!

We had a wonderful 9-day trip to Turkey thanks to the efforts of Berat at Kimkim travel, and the knowledgeable guides she arranged, Volkan and Ozan, in Istanbul and Izmir.

My son and I wanted to do a history focused tour for this first trip to Turkey and with just that high level guidance, Berat produced an itinerary that covered successive periods all the way from Ancient Greek and Roman sites (Pirene, Ephesus) to Istanbul’s layers of empires (Roman to the Ottoman) and the after effects of the Turkish-Greek population exchange in Cyprus in 1923. We saw the main sights (Hagia Sophia, Blue Mosque etc), but also some unexpected gems with interesting side stories (observed Sunday mass at the seat of the Orthodox Church near Balat).

(It turns out tour-guiding is a major in college in Turkey, combining history, geography, art history, communication, archaeology and more. It totally makes sense: the serious focus produces high quality guides who lead tours for visitors to Turkey as well as Turkish groups visiting other countries.)

Towards the end of our trip, we wanted to see more modern art and our guide helped us fit in the Istanbul Modern, various artsy places in Kadikoy (Asian side) and art galleries back on the European side.

Hotels, planes, taxis and even metro rides were included in the trip cost, but lunch/dinner and guide tips were not paid ahead.

The trip was on the expensive side, but this was a solid introduction to Turkey and we left wanting to come back soon.

Thank you Berat for this memorable trip.

This trip was one for the books! Words cannot even describe how great Croatia was. Bruno - what a guy! he did an amazing job catering the trip to exactly what we wanted - he was on overall amazing guide. He checked in with us every single day and that really reassured us in navigating a new country. Mario/Matej were so kind, we spent the day with Mario and I really felt like he was a friend of mine. The cooking class and walking tour in Split were experiences we will never forget. All in all - this was a perfectly planned trip. The airline lost our bags on the way in and Bruno even helped us track them down! I am still in awe of how great this trip was.

Ioannis helped cater and develop an amazing itinerary for our honeymoon. Our itinerary incorporated equal parts of relaxation and exploration. Having these activities really helped my husband and I get a feel for the Greek culture. It was also very nice having constant communication with Lea throughout our trip as well when questions did arise.

Hotel Reviews

Verina Astra Hotel

Sifnos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

A for Athens

Athens

When we arrived, we were told by reception that A for Athens was under construction. We were taken to a sister hotel - Hotel 360 - across the street. It was a little confusing trying to figure out where breakfast was held (across the square at another sister hotel) but otherwise, the room was comfortable for our 2 night stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paros Agnanti Resort & Spa

Paros

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eden Beachfront Residences and Suites

Naxos

The location is very isolated, however, it was perfect for relaxing at the beach - which is what we wanted. The hotel staff was very friendly and helpful - especially Nicholas. Our compliments to the chef who stayed and prepared breakfast and a traditional Greek dish every evening from local ingredients.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Volcano View Hotel

Santorini

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Small Cyclades Sailing Day Trip

Paros

This was a very intimate cruise with only 6 people total - which made it more enjoyable. Bastian and Cristos were exceptional.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset & Wine Tasting Experience

Santorini

Quality of Experience

Guides, Drivers and Staff

Transport

Traditional Cooking Experience at Village Farm

Naxos

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Morning Caldera Catamaran Cruise

Santorini

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We simply had a wonderful time. Major highlights include Ivan's tour of Pompeii and Elisabetta's cooking class, although the other tours and the mosaic class were also very good. It would have been helpful to know in advance which tours were large groups and which were private, but all worked out very well. We would use Kimkim again.

Hotel Reviews

Hotel Piazza Bellini & Apartments

Naples

Huge room, charming place, good service. The piazza and balconies offered ways to be outside if the mood struck. I recommend the place.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Navona Colors Hotel

The room was on the small side, but I didn't spend any time in there, so no problem. Service was great, breakfast buffet was very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Capuchins Crypt: Sacred Music in the Heart of Rome

Rome

This activity was so-so. Could be a one night thing, but the soloist was not into performing.

Julius Caesar & the Emperors’ Stories private walking tour

Rome

Guide was knowledgeable. Peace altar was the most memorable part of the tour. Overall, very good experience.

Welcome to Rome!

Rome

We had no problem meeting our driver and getting to the hotel.

Early entrance tour of Vatican Museum, Sistine Chapel and St. Peter Basilica

Rome

Beautiful, but we needed a lot more time.

Private guided tour of Haercolanum

Italy

Anna was knowledgeable and fun.

Mosaic workshop with a local micro-mosaic artisan

Rome

Good experience. She didn't seem to mind that we ran overtime.

Guided Visit to the Colosseum, Palatin Hill and Roman Forum

Rome

The guide was good, but she was hard to keep up with. I felt like she could have stopped to count us more often. Also, a small thing, but her stick was hard to follow--instead of a flag or scarf, she just had a tiny stuffed animal on the end of it and it was hard to see in the crowd.

Private Neapolitan Cooking Class

Naples

This is an activity not to be missed. Elisabetta shared produce and olive oil directly from her farm so we could make a delicious, authentic meal. Also, the setting for this class is gorgeous.

Quality of Experience

Guides, Drivers and Staff

Guided tour of Pompeii and Bosco Reale

Italy

Ivan was an exceptionally good guide. He modified where we went based on our interests and answered a whole slew of questions.

This was our second trip to Spain, and we wished to visit several regions that we had not previously visited, including Madrid, La Rioja, the Basque region and Valencia. This required a bit a logistical planning. The planning process with Coraima was a pleasure, as she arranged multiple separate travel arrangements and connections for us. Coraima found lodging for us in wonderdful, walkable neighborhoods as we requested. She also arranged several private and small group tours for us. The highlights were the wine tours in Rioja, and the walking tours in Bilbao. We had the pleasure of meeting with Beatriz twice in Bilbao, once for a walking tour of the Old Town, and a second time for an eating tour. She was a delightful guide who had a wealth of information that she related in a relaxed and enjoyable manner. Our driver/guide in Rioja was also personable, relating lots of information as he drove us to the wineries. The two wineries we visited were a terrific choice, with one demonstrating more classic caves, and the other a more modern process. All in all, I highly recommend KimKim for planning your next trip.

We worked with Jasmine and Hiroshi of Oshinobi Travel, and regret the decision.

Although their service did provide several memorable experiences (Miyokaiku carpentry tour, Yoko the guide for Nikko, Emi's help in coordinating connections), these were overshadowed by repeated disappointments:

The wrong ryokan was booked for the Nakasendo trail, and this was a major disappointment. But even more upsetting was the lack of response to making any correction or taking any responsibility for the oversight. Instead, fault was seemingly placed on us (via the Kim Kim dialog). I requested a refund, and was denied.

Even when we cancelled planned arrangements--such as a guide we no longer needed--no compensation was offered. We enjoyed most of their guides, but some did not have the requisite knowledge / experience of the places we visited (temples, gardens, etc.)

The hotels they selected on their own were standard Western rooms, except for specific requests we had made. We did enjoy the ryokan they booked in Kyoto. The places you stay matter in terms of the experience you have.

The train bookings were also standard / basic, and could have easily been upgraded, given the cost of the trip.

Overall, for the ~$30,000.00 we spent for 10 days, we felt we had an average experience. We had booked with Esprit Travel in the past--and for less--and had trip experiences that were exceptional. We will book with Esprit next time we visit.

Hotel Reviews

Shourekiji Temple Stay

Ayabe

Enjoyed the interactions with the hosts, especially the participation in the Buddhist traditions.

Authenticity & Character

Location

Very remote--1.5 hours from Kyoto

Staff

Cleanliness & Comfort

Kyoto Yuzuya Ryokan

Kyoto

Loved this place, and its location. We will return.

Authenticity & Character

A true ryokan experience.

Location

Staff

Cleanliness & Comfort

Hatago Tawaraya Ryokan

Nakatsugawa

The Wrong ryokan, and hence our disappointment. Not much of a Soul, but clean.

Okunoin Hotel Tokugawa

Nikko

Also sterile, western experience.

The Tokyo Station Hotel

Tokyo

Simply a Wonderful hotel... With History, a Soul, and wonderful staff and food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Transportation Service

Japan

The private transportation was very expensive. We requested a car after we cancelled a previous arrangement, and Hiroshi gave me a price of $350-400 for the morning of the request. We walked instead, had immersive experiences in Kyoto, and then simply took a cab back to the ryokan for a total cost of $8.00.

Embark a Special Himeji Miyadaiku Carpentry Tour and Castle Exploration

Japan

Our best arranged experience, overall. We met the master carpenter at his shop, where he educated us about joinery and various techniques. And then the carpenter himself took us on the tour of the Himeji castle, which he himself had restored 10 years earlier. The guide / translator also did an exceptional job.

Leisure Time at Nikko

Nikko

Our guide, Yoko, did an amazing job here. Although she had been told we were planning to hike, we went to Nikko for the temples and World Heritage Sites. This took some adjustment on her part, which she did artfully, and took us on an amazing tour. At the end of the tour--which included almost Everything at a leisurely pace--she even sent us off by taking us to various food spots (including saki) for the train ride home.

Svetlana was amazingly responsive to all my change requests and sudden needs. The sites that she suggested were all wonderful and the vouchers worked without fail. I would use her again in a heartbeat.

Hotel Reviews

The Green

Dublin

nice hotel with good breakfasts. Very responsive. Quirky room set up as we had to use two elevators to get to room as it has incorporated two distinct buildings.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

they have an executive lounge but it is not like what you find in other hilton or marriott lounges

Perryville House

County Cork

an amazing old building right in the town of kinsale. A delightful room with amazing breakfasts and a lounge for alcohol in the afternoon. The staff were all very helpful although they did want a time for arrival for breakfast since the hotel was full. There is very limited parking but the porter was great at helping secure a spot the next morning when a space opened up.

Authenticity & Character

Staff

Cleanliness & Comfort

Menlo Hotel

Galway

a very nice hotel, just not located near downtown so you have to drive to get anywhere. it was a 30 min walk to downtown. Nice restaurant.

Authenticity & Character

Location

not near downtown

Staff

Cleanliness & Comfort

Activity Reviews

Traditional Dance, Music & Dinner

Dublin

we had read that the would be a "tourist trap" "poor ventilation", and was "packed like sardines" We really enjoyed it and never felt locked into our seats. the attitude was great of all the staff and the food was wonderful. the entertainment was really fun

Quality of Experience

Food

Guides, Drivers and Staff

Waterford Crystal

Waterford

wonderful 50 minute tour

Quality of Experience

Guides, Drivers and Staff

My wife and I just returned from a self drive trip to Croatia, Montenegro and Bosnia. We worked with Nikola and could not have had a more pleasant experience. He crafted our trip exactly to our interests. He is super patient, because I made many changes along the way. He is from Croatia, and is an expert. During our trip he kept up with me everyday via WhatsApp and was available to us the entire way. He responded promptly via WhatsApp to the few questions I had along the way. His choice of hotels were fantastic, and the order in which he booked our trip provided for the most time in each city. ‘Also, he sent me an APP for my phone prior to departure which detailed our trip, and sights along the drive that we could stop to visit if we wanted. It covered every detail, even how to park at each hotel. We literally felt as if he were with us the entire trip. Having his help immediately along the way, if needed, was priceless. We do not like group tours, so this option is the best for us. This is our 3rd KimKim trip, and I no longer try to plan independent trips myself anymore. I will only use KimKim as they vet out local agencies who are superb in their product. ‘Thank you Nikola. We will speak again when we return to the Balkans.

We had a fantastic trip to Iceland with KimKim's help. They were able to take our love of outdoors and different fitness levels into account so we both had a great time. As people who like traveling alone with a car, but wanted a break from all the trip planning they were a godsend with recommendations that matched our interests. Clear planning made for a smooth trip. The scenery was beautiful. We were outside all day almost everyday and then had very comfortable hotels to recover in. We look forward to having them help us with our next trip.

Hotel Reviews

Hótel Kría

Vík

Great centrally located hotel in a small town. Wonderful views and our favorite breakfasts of the trip!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Geysir

Bláskógabyggd

Beautiful hotel 5 minutes walk away from the geysirs. Had a delicious dinner.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dís Cottages

Grundarfjordur

We would give the view 10 stars if we could. It felt like we were the only people in the world. 10 minutes into closest town where the grocery store has an excellent auto coffee machine if you want something more than drip coffee.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skuggi Hotel by Keahotels

Reykjavík

Central location made the city very walkable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Silfra Snorkeling Adventure

Iceland

The water was very clear. There was a padded insulating layer to put on under the drysuit which was very helpful. A double layer of long underwear also helped. The staff were very knowledgeable and highly skilled.

Quality of Experience

The wet suit was not the most comfortable thing in the world, Wonderful views and had good time in the water.

Guides, Drivers and Staff

Transport

Vatnshellir Lava Cave Experience

Snæfellsnes Peninsula

Very interesting tour of caves. Very informative. No bathrooms on site, which is clearly marked by sign. Free bathrooms less than 5 minutes away at lighthouse museum. It wasn't a problem, but it was unexpected.

Quality of Experience

Guides, Drivers and Staff

Transport

Glacier Walk and Kayak Experience

Iceland

Both the kayak and glacier hike were very informative and had beautiful scenery.

Quality of Experience

Guides, Drivers and Staff

Transport

Thórsmörk Super Jeep Experience

Iceland

Great small tour. The valley is beautiful and our guide was very knowledgeable.

Quality of Experience

Food

Packed lunch we purchased was nice. Not a fan of vegan brownies, but this is a personal preference.

Guides, Drivers and Staff

Transport

Our trip to Jordan was amazing. I was connected with Samir who helped me plan this trip. From the beginning until the end, Samir was so communicative and helpful in answering any questions I had. I told him some places I knew I wanted to visit and he offered suggestions on an itinerary to make sure we saw what we wanted to see. Even when one of the places we wanted to stay was booked, he continued to check on its availability and because of his perseverance, we were able to stay there!
Mohammad, the driver that he chose, was so amazing. Mohammad was always waiting for us when we were to meet. He was very personable and diligent and made sure we were happy with our itinerary. He didn't even complain when we showed up with a ton of bags that had to come out of the car each time we stopped for the night.
I would not hesitate to contact Samir again if we ever return to Jordan.

I can't say enough wonderful things about our most amazing trip to Africa. I’m still in awe of the experience. From the breathtaking landscapes to the vibrant cultures and the incredible wildlife, every moment felt like a dream come true. Each place (Sun City, Sabi Sands, and Victoria Falls) that we visited brought something new and unforgettable. The safaris were absolutely magical — seeing lions, elephants, giraffes, and leopards in their natural habitat were both humbling and exhilarating. The guides (Peiter at Sabi Sands and Kheto at Victoria Falls) were incredibly knowledgeable and passionate, which made the experience even more meaningful. We were also deeply impressed by the people we met and their hospitality. We had the chance to get to know some of them and learn about their culture and background as well as try their cuisine. David especially went above and beyond and we hope to ‘meet him at the tree’! These experiences left a lasting impression on us all. We will never forget the sunsets over the savanna, the amazing stories of the friends we made, and the majestic animals we were with. You helped make our dreams come true!

I highly recommend KimKim as a travel service. We received amazing individiualized attention to all of our travel needs during the two and half weeks in Turkey. Murat and Hulya provided overall management and were immediately responsive to issues that came up as well as providing detailed directions and communication at every stage of our trip. We had some concerns regarding cleanliness and suitability of the hotel room in Istanbul and Murat helped arrange for an upgrade the next day. The communication piece was really outstanding. She provided detailed information about drivers and tour guides and even checked us in on flights. All of this made our experience so comfortable when the logistics of travel can be overwhelming and confusing especially when you have multiple destinations as was our case. We were picked up and dropped off by dedicated and professional guides and drivers. We had three different guides; one for Istanbul, Cappadocia, and Izmir/Ephesus. All of our guides were friendly, responsive, punctual, interesting and most important, knowledgeable about the area toured, Turkish history and the sites visited. In Istanbul, Betul was clearly very experienced and knew the city extremely well. She took us to all of the important sites and we loved learning about the culture, city and especially the food from her. She even made a dinner reservation for us. In Cappadocia, we had an amazing guide, Esin. She was really awesome; her knowledge of the region and history was truly illuminating. Just a lovely human being who was flexible to our needs and enthusiastic and passionate with her guidance. For the last leg of our trip from Izmir to Bodrum, our guide Ecem provided clear information and was very helpful and accomodating. One of the advantages of this trip was that we were picked up and dropped off every day at our hotel and all travel was just so well coordinated. Thank you for all that was provided.

Wow! This was my first trip using KimKim. My wife and I wanted a special trip in Sicily with our adult children to see the sights and connect with relatives in a remote part of the island. Our local specialist Chris was excellent in every way. My wife broke her leg in January so we had to put the trip planning on pause until we were confident she would be ready. Chris was very accommodating with this and with some minor last minute changes. Everything was excellent from the airport transfers to the local guides to the hotels (with the exception of the hotel in Palermo which was very noisy). We had a private cooking class in Taormina with Luca. 3 members of our group are gluten free. They had one station set up that was gluten free and another for gluten tolerant. Our guide for the Mount Etna hike to Vale de Bove was incredible. He is part of the Italian mountain search and rescue team. He was very friendly and knowledgeable. The drivers we had were professional and very personable.

Hotel Reviews

Palace Catania | UNA Esperienze

Catania

Great location. Very nice rooms. Be sure to enjoy the rooftop bar and restaurant with views of Mt. Etna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Chiaramonte

Ragusa

Stunning views, Very clean and modern rooms. Beautiful pool. One of the best meals we had in Sicily.

Authenticity & Character

Location

Countryside relais

Staff

Cleanliness & Comfort

Hotel Villa Athena

Agrigento

This is probably top-10 in hotels we have stayed in. The views of the temples are incredible. Be sure to plan to enjoy a meal in the outdoor dining area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Saracen Sands Hotel & Congress Centre

Isola delle Femmine

We asked for a hotel near the PMO airport because we had a 0550 Flight in the morning. The hotel is a very large convention hotel. The room was clean but smelled strongly of mold and vinegar. The concrete was spalling on the wall. The worst problem was the *very* loud birthday party with DJ in the courtyard until 11 PM our first night. The desk staff promised there would be no party on our second night before our flight. They lied. There was a very loud DJ in the courtyard facing our room and the other courtyard had a party with loud music. At 10PM we insisted on a new room. The Staff accommodated us by moving us to a recently built villa but that required us packing and moving to a new building outside the hotel campus. … Less than 3 hours of sleep before a very long trip home. … FYI the beach was filled with garbage, very unappealing but not under the control of the hotel.

Authenticity & Character

Location

Staff

Positive: they moved us into a quiet room at 10 PM. Negative Staff lied to us by stating there would not be a party on Saturday night.

Cleanliness & Comfort

Very loud, don’t stay if you want to sleep before midnight.

Activity Reviews

Full day excursion to Taormina with a Sicilian cooking class

Italy

The cooking class with Luca was a highlight of the entire trip. Half the group was gluten free. Luca had a separate gluten-free station set up for the pasta making portion of the class. Luca was fun and engaging and even experienced cooks learned a lot about Sicilian specialties. The class was super fun and the food was delicious and abundant. … Our guide for the Taormina was a solid “B” grade and was the weakest link of the trip. She was grumpy that our lunch ran late and started the tour with “I have a doctor’s appointment so it is OK if you want to have time to walk around.” She was technically ok but seemed rushed and distracted.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Etna hiking & wine tasting

Italy

Our guide Dario is a serious mountaineer. He was very fun, entertaining and informative. He is also a member of the Italian Search and Rescue team so we knew we were in good hands. We had a fantastic view of the Vale de Bove, a UNESCO heritage site. I have done lots of backpacking and climbed many mountains, but this was one of the most stunning sites I have seen.

Quality of Experience

Guides, Drivers and Staff

Transport

Agrigento - Scala dei Turchi - Valley of the Temples

Agrigento

Lorenzo was literally one of the best tour guides we have ever had. His deep knowledge of history gave context to the site. His style is extremely entertaining and he made the whole tour super fun. He talked for 2 hours and the tour went by in a flash. Lorenzo is one of the few people I would specifically seek out if I were to visit Sicily again. I wish I could give 6 stars

Quality of Experience

Guides, Drivers and Staff

Transport

Ragusa & Agricola Occhipinti guided tour

Ragusa

Ragusa is worth a quick visit. Our driver was amazing. He took us to a great spot on the superior village to get a view and then took us to the lower village. He dropped us in the Piazza, pointed out a great gelato shop and told us he would meet us by the garden. This gave us the perfect opportunity to stroll through the Main Street in an unhurried manner. Occhipinti gave an excellent tour and the wines were quite good. (We ordered a couple of cases to ship home). However, the vineyard is a bit out of the way and probably not worth a special trip unless you are in the area.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most spectacular time! So many hidden gems and experiences. Our favorite was shopping in the market and cooking a local provençal meal.

Hotel Reviews

Lamartine Residence

Nice

Our stay at the Lamartine Residence was fantastic. There was a bit of a mix-up when we arrived as they thought we were a party of six, so there were extra cots in the room. But they handled it smoothly and promptly removed the extra beds after we clarified we were only three. The staff went above and beyond with their customer service, making our stay enjoyable and welcoming. The room was super awesome and perfect for our needs.

Aquabella Hotel & Spa

Aix en Provence

Aquabella Hotel & Spa was great. Just like our first hotel, we had a lovely experience here without any issues. The service was very accommodating and helpful throughout our stay.

Activity Reviews

Guided visit of Commanderie de Peyrassol and Lunch at "Chez Jeannette"

Flassans-sur-Issole

Market visit and Provençal Cooking Class in Aix-en-Provence

Aix-en-Provence

Self-guided tour to Gigondas and Châteauneuf-du-Pape

France

The self-guided tour to Gigondas and Châteauneuf-du-Pape was mostly enjoyable. Unfortunately, we ended up visiting on a Sunday, when many places were closed. It might have been better to explore the area on a Saturday to fully appreciate all it has to offer. Despite this, I understand the timing due to the travel distance from Aix-en-Provence. It was still a worthwhile experience.

Morning food and wine tour

Nice

The morning food and wine tour in Nice was incredibly well done. Though it turned into a long day combined with our visit to Monaco, the guide was fantastic and took excellent care of us. I've been on several food tours before, but this one stood out and was very rewarding.

We had an amazing time in Costa Rica, visiting Arenal Fortuna and Manual Antonio. We enjoyed our stay at the Volcano Lodge and were blown away by how beautiful Los Altos Hotel was. Everywhere we went we were met with polite, friendly and helpful staff. The Kimkim team was very helpful in planning our trip and making the vacation relaxing.

We had such an amazing time!
Everything was great and went very smoothly. Our driver/guide Hamza made everything seamless. Friendly, calm and constantly paying attention to any needs and details. I know Morocco so I was looking for an experience beyond the "standard tourist package". We got what we were looking for. Local guides were excellent especially Khalid, our guide in Fez. Our stays were at authentic locations, mostly beautiful Riads. Food was to die for and for our "en route" locations, Hamza made sure that they were safe and clean. Everyone was so welcoming. We felt immersed in the culture and nature and explored so many facets of Morocco. We are already planning to come back!
Thank you to the whole team and special thanks to Hamza!!
See you soon again, Insha'Allah!!

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

Staff

Cleanliness & Comfort

Dar Laman

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Farouzi Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

RIAD VILLA AMOOD

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Luxury Oasis Camp Merzouga

Taouz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ksar Ighnda

Ait Benhaddou

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Wow

Marrakech

Authenticity & Character

Location

A bit noisy, right accross the street form a night club restaurant, not a deal breaker however

Staff

Cleanliness & Comfort

Le Village du Toubkal

Imlil

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Chefchaouen with your local guide

Chefchaouen

Quality of Experience

Food

Guides, Drivers and Staff

Guided Tour of Volubilis

Volubilis

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Casablanca Int. Airport (CMN)

Quality of Experience

Guides, Drivers and Staff

Merzouga Area Desert advanture

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Quad Bike Ride in Merzouga Sahara Desert.

Merzouga

Quality of Experience

Guides, Drivers and Staff

we had a blast!

Hammam Experience 5 Pm.

Morocco

Quality of Experience

The service was great, we felt so pampered

Guides, Drivers and Staff

Transport

A Family's Guided tour of Fez

Fes

Quality of Experience

Food

Guides, Drivers and Staff

our guide Khalid was amazing

Transport

Guided Hike in Imlil Valley & Lunch with a berber Family

Imlil

Quality of Experience

Food

Guides, Drivers and Staff

We had a great hike, our hiking guide was attentive and knowledgeable

Transport

Fes Food Tour

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Half-Day Private Sightseeing Tour in Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Camel trek to your luxury camp

Merzouga

Quality of Experience

Guides, Drivers and Staff

From Merzouga Desert to Aït Benhaddou

Morocco

Quality of Experience