Kimkim Trip Reviews

4.8
Based on 15,920 ratings
Read 15,920 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Our trip to Portugal was an experience of a lifetime!
Portugal | Nov 11 - Nov 19, 2023

Matt
Matt B.
Canada | Reviewed on Nov 22, 2023
Our trip to Portugal was an experience of a lifetime! We began in Lisbon and stayed at the Hotel Britania - a magnificent hotel. Our contact Marisa helped us to get an upgrade to this spot and it was so beautiful and historic. Located downtown just off Liberty it was perfect for us to get acclimated to Lisbon and the city. Highlights of Lisbon were definitely the Fado performance, a truly unique mix of food, music and ambiance. We did a day trip to Sintra and took in the beauty of the... Read more

Our trip to Portugal was an experience of a lifetime!

We began in Lisbon and stayed at the Hotel Britania - a magnificent hotel. Our contact Marisa helped us to get an upgrade to this spot and it was so beautiful and historic. Located downtown just off Liberty it was perfect for us to get acclimated to Lisbon and the city.

Highlights of Lisbon were definitely the Fado performance, a truly unique mix of food, music and ambiance. We did a day trip to Sintra and took in the beauty of the mountain and castles. We also quite enjoyed our walking tour with Pedro who taught us about the history of Lisbon and gave us some tips on how to get around the city, also ensured we were set with the appropriate train details to get to Sintra

We then visited Porto and our driver Pepe was incredibly helpful and nice. He taught us a lot about the different stops we made along the way and gave some tips about what we could do in Porto. He provided amazing recommendations for restaurants and the sight/view from Nazare was breathtaking.

The highlight of our time in Porto was a trip to Douro Valley, our tour guide Jao was also fantastic and knew so much about the region and it's history. Douro Valley is a must see, absolutely incredible - we did a river tour and also visited Pacheca Winery for a delicious meal and wine tasting.

We then had a couple days in Cascais to enjoy some leisure, our hotel was right by the downtown area and made it very easy to check out local shops and restaurants.

Overall our experience was made by the people. This was the first time we used KimKim and will definitely do so again. Marisa and Jao were available at all times - as an example we misplaced our tickets to one of the tours and they were able to send them to us immediately. The overall kindness was apparent and the drivers/tour guides they connected us with were top notch.

Thanks for making this trip unique, fun, safe and magical!

Hotel Reviews
Vila GalƩ Cascais
Cascais
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britania Art Deco
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Explore BelƩm on a Scenic 2-Hour Tuk Tuk Tour
Explore BelƩm on a Scenic 2-Hour Tuk Tuk Tour
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Lello Bookshop
Tickets to Lello Bookshop
Porto
Quality of Experience
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto
Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Nov 22, 2023

Hello Matt!

I am so happy to know that you had an "experience of a lifetime" - we work everyday to achieve this :)
Your feedback means a looooot.

Thank you once again for your trust - Obrigado!!
Your friend in Portugal - Marisa

Wendy and team put together an amazing trip f...
Colombia | Oct 12 - Oct 19, 2023

Andrea
Andrea Z.
South Houston, TX | Reviewed on Nov 22, 2023
Wendy and team put together an amazing trip for us! They were incredibly helpful, always available and we had the best experience. All of our guides were very kind, fun and knowledgeable. The accommodations and tours were just what we were looking for! Wendy made sure we always had the info for the day - whether it was info about our guide, or transportation, or hotel, etc - very organized and on top of it. Read more

Wendy and team put together an amazing trip for us! They were incredibly helpful, always available and we had the best experience. All of our guides were very kind, fun and knowledgeable. The accommodations and tours were just what we were looking for! Wendy made sure we always had the info for the day - whether it was info about our guide, or transportation, or hotel, etc - very organized and on top of it.

Hotel Reviews
EK Hotel

Wonderful boutique hotel in Bogota. Great location with many restaurants and safe to walk around. Room was clean and very nice. Room service was great!

Authenticity & Character
Location
Safe
Staff
Cleanliness & Comfort
Villa Maria Tayrona, a Kali Hotels
Los Naranjos

Wow! Such a cute and different stay! We had our own cottage that overlooked the hillside and out to the ocean - just wonderful. Food was great. Lila the parrot was a fun addition!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nacar Hotel Cartagena, Curio Collection by Hilton
Cartagena

WONDERFUL STAFF!!!! So very helpful and friendly. Maria J, Kevin & Nellys truly made our time magical. Room was clean and very comfortable. Food was great.

Authenticity & Character
Location
Staff
Maria J, Kevin & Nellys - the best!
Cleanliness & Comfort
Grand Hyatt BogotĆ”
BogotĆ”

VERY nice. We were only here a short time, but it was a nice room and comfortable. Nice to be close to the airport.

Authenticity & Character
Location
Close to airport
Staff
Cleanliness & Comfort
Activity Reviews
Paloquemao Farmers Market |  Colonial Downtown & Monserrate
Paloquemao Farmers Market | Colonial Downtown & Monserrate
Colombia

Sarah was awesome! Her energy and friendliness set the tone. It was a fun experience and really interesting to get to know the customs and foods of Colombia!

Quality of Experience
Food
The empanadas!!!
Guides, Drivers and Staff
Transport
Hiking in the Tayrona National Park
Hiking in the Tayrona National Park
Colombia

Not to be missed! Wow! Yube was one of the best guides. The trail was definitely pushing our limits, but in a good way - and the views were 100% worth every effort!

Quality of Experience
Food
The restaurant on the beach was my favorite meal of the whole trip!
Guides, Drivers and Staff
Transport
Cartagena’s Street Food: The Soul of a City in Every Bite
Cartagena’s Street Food: The Soul of a City in Every Bite
Cartagena

Camilo was a great guide! It was very interesting to get to know more about the history of Cartagena and to taste some of their most popular foods.

Quality of Experience
Guides, Drivers and Staff
BarĆŗ & the Rosario Islands
BarĆŗ & the Rosario Islands
Colombia

What a perfect way to spend my birthday! The views were amazing and we couldn't have asked for a more perfect day! Valentina was a great guide - pointing out and sharing interesting history and places.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner in Cartagena
Dinner in Cartagena
Cartagena

We had to switch to a lunch due to an illness, but our wonderful team was able to make that happen. Alma had great ambiance and fantastic food! The staff was so friendly and very helpful.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Dean Romero

KimKim Delivers the Magic of Egypt
Egypt | Nov 4 - Nov 15, 2023

Dan
Dan M.
Silver Spring, MD | Reviewed on Nov 22, 2023
Our trip to Egypt far exceeded our already high expectations. Sherif, Dunes and Beyond, was the perfect partner for planning the trip. He was always open to our many ideas, and focused on helping us include these ideas rather than telling us to drop them. Sherif truly was superb…he made our trip the success that it was. Our guides were amazing. Lena, our guide in the Cairo area, was excellent. She accommodated our needs fully, including some mobility issues of one member of our trio. ... Read more

Our trip to Egypt far exceeded our already high expectations. Sherif, Dunes and Beyond, was the perfect partner for planning the trip. He was always open to our many ideas, and focused on helping us include these ideas rather than telling us to drop them. Sherif truly was superb…he made our trip the success that it was.

Our guides were amazing. Lena, our guide in the Cairo area, was excellent. She accommodated our needs fully, including some mobility issues of one member of our trio. She had great passion for the ancient wonders of her homeland. She enabled us to go into the Pyramids and to see historic sights, such as Coptic Cairo and Islamic Cairo. She was most patient for our deliberate pace in Cairo’s wondrous museums.

In Luxor (ancient Thebes) AlluhDin was our guide. An expert Egyptologist, he was without equal in enabling us to experience the wonders of Ancient Egypt; his passion was contagious. He never tired of our endless questions, and his answers reflected his deep knowledge and insight. He stayed with us throughout our visits to Thebes (home of the Temples of Karnak, the greatest manmade monument that I have ever seen in my extensive travels around the world), during our four/day Nile cruise and the historic sights along the way, and during our several- day stay in Aswan. He was the key to the success of our grand tour of Ancient Egypt. We could not have asked for more. Thank you to AlluhDin and KimKim and Sherif for giving him to us as our guide…that is what made all the difference.

Our 11-day visit (3 full days in Cairo, nearly 3 days in Luxor, the stops along the way during our cruise to Aswan, our 3 days in Aswan, and our flight and stop in Abu Simbel) was just right for a fulfilling introduction to and emotional engagement with the magnificence of Ancient Egypt.

I recommend buying the extra experiences along the way such as going into the Pyramids, taking in the panoramic view at Philae Temple, and adding the tombs of Seth 1 and Ramses V and VI in the Valley of the Kings. The experiences are well worth the added cost.

My only suggestion for improving the experience is to upgrade the cruise ship. The SemiRamses II was clean, but the meals were pedestrian at best. Getting into the bathtub/shower was a dangerous and frightful experience for both my wife and me.

Thank you, KimKim, Sherif, Lena and, most especially, AlluhDin for this grand experience, truly a highlight of our lives.

Local specialist: Sherif Khalil
Sherif
Sherif Khalil
Local specialist in Egypt | Replied on Dec 03, 2023

Many thanks for the wonderful feedback and looking forward to accommodating you again in the near future.

Best
Sherif

Kanchenjunga Circuit October-November 2023
Nepal | Oct 22 - Nov 14, 2023

Peter
Peter H.
Australia | Reviewed on Nov 22, 2023
A friend from Denmark and I have just completed a most wonderful 3 week trek around Kanchenjunga. Everything went well, from the moment we were met at Kathmandu airport by Ngima Dorji Sherpa the Director of Nepal Myths and Mountain Trails to the moment we were farewelled at the airport 25 days later. Ngima provided us with an excellent guide Ang Gelu and very strong porter, Kunga. These two gentle men took us on a most amazing adventure. We are experienced walkers. Kunga led the way and Ang... Read more

A friend from Denmark and I have just completed a most wonderful 3 week trek around Kanchenjunga. Everything went well, from the moment we were met at Kathmandu airport by Ngima Dorji Sherpa the Director of Nepal Myths and Mountain Trails to the moment we were farewelled at the airport 25 days later. Ngima provided us with an excellent guide Ang Gelu and very strong porter, Kunga. These two gentle men took us on a most amazing adventure. We are experienced walkers. Kunga led the way and Ang Gelu stayed with us making sure we were in good shape. If we wanted to stop for photographs, short diversions from the track (I am a geologist) or study the landscape, Ang Gelu kindly allowed us the time. His English is excellent and he joined in many of our discussions - both serious and in fun. Ang Gelu and Kunga always made sure we had accommodation at our tea houses and took an active role in organising our meals. We often saw Kunga in the kitchen assisting with the preparation of our meals and those for other trekkers.

The Kanchenjunga trek passes through beautiful country - through villages and farmlands, wonderful forests and then the barren landscapes above the tree line. The mountains and valleys are huge and Kanchenjunga is a true giant. Jannu is another magnificent mountain. I particularly enjoyed the two nights and days we had at Ramche, close to the South Base Camp. It is a wonderful mountain location. Another highlight was the day spent crossing the passes between the Ghunsa Khola and Kabeli Khola. The distant views to Makalu, Everest and the Himalayan foothills are breathtaking.

I can't thank Ngima, Ang Gelu and Kunga enough for organising and supporting such an amazing trip.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 24, 2023

Hi Peter H.,
We, the NMMT family, are really grateful and appreciate you taking the time to share your 5-star rating and sharing your experience with us. I'm glad to hear that you are happy with the services provided by our staff. I would like to thank you for your kind words, and we look forward to welcoming you again to Nepal in the near future for your next trip.

Best regards,
Ngima (NMMT Family)

From the first contact, I was thoroughly impr...
Iceland | Nov 12 - Nov 19, 2023

Molly
Molly W.
Portland, ME | Reviewed on Nov 22, 2023
From the first contact, I was thoroughly impressed with kimkim's service. I worked with Rinolda to plan a trip for my family (my two parents, my sister, and myself) to Iceland to celebrate my mom's birthday, and she presented a thoughtful itinerary that brought together some of the best experiences the country has to offer. She really understood our needs and our expectations, and she suggested several activities and dining opportunities that we would not otherwise have known about. We were... Read more

From the first contact, I was thoroughly impressed with kimkim's service. I worked with Rinolda to plan a trip for my family (my two parents, my sister, and myself) to Iceland to celebrate my mom's birthday, and she presented a thoughtful itinerary that brought together some of the best experiences the country has to offer. She really understood our needs and our expectations, and she suggested several activities and dining opportunities that we would not otherwise have known about. We were most concerned about booking accommodations, and she took care of those arrangements quickly, and selected hotels that were very comfortable and centrally located for our activities. She recommended a geothermal bakery tour and an ice cave tour that were highlights of our trip! She was very responsive to our questions and concerns throughout the planning stages, and then while we were in Iceland her response time to our queries was lightning fast. We felt supported and cared for throughout the entire process, and we could not be more pleased with our experience working with kimkim. We will definitely use them again for future travel! And we give Rinolda our heartfelt thanks and 6 out of 5 stars - working with her was a delight!

Activity Reviews
Hvammsvik Hot Springs (& Nature Reserve)
Hvammsvik Hot Springs (& Nature Reserve)
Iceland

This was our very first stop on our trip, and it was the perfect way to relax and refresh after our flight. The setting is incredibly gorgeous, and the operators have clearly worked very hard to build the tubs into the landscape and to keep a natural feel. We were greeted with a warm welcome and given clear instructions about how to proceed to the hot springs. We had an amazing lunch after our soak in the hot springs, and the staff was very accommodating on a busy day.

Quality of Experience
The atmosphere was relaxed, and the natural setting is incredible.
Guides, Drivers and Staff
Fontana Geothermal Baths
Fontana Geothermal Baths
Iceland

This geothermal bath experience was so relaxing and restorative. The location on Laugarvatn is truly special, and driving through Thingvellir to get there was a beautiful trip. We took advantage of several different tubs and the dry sauna, which has a view to the lake that is really stunning. The food here was good - they had two types of soup, and the smoked trout was delicious! We also took the geothermal bakery tour, which we highly recommend!

Quality of Experience
Guides, Drivers and Staff
Rye Bread tour (Geothermal bakery)
Iceland

The tour was a highlight of our trip! Our guide shared some history about the town as well as the hot springs, which we really appreciated. Learning more about the process of baking underground using geothermal energy was so cool, and it was a fun experiment to take part in. The bread was so delicious on its own, and then we were encouraged to add Icelandic butter and smoked trout caught from Laugarvatn, which really elevated the flavor.

Quality of Experience
Guides, Drivers and Staff
Crystal Blue Ice Cave
Crystal Blue Ice Cave
Iceland

This is a once-in-a-lifetime experience that my family and I will never forget! First of all, the fact that the tour takes you inside a glacier is phenomenal. Our guide, Damian, was a delight. He had a good sense of humor, which he balanced with helpful notes about being cautious and safe inside the cave, and he was committed to making sure that everyone in our group had a good experience. He sensed that our mom might need a little extra help getting into and around inside the cave, and he calmly and politely provided assistance. He was patient with our questions and with taking photos, he shared many insights about the glaciers, the caves, and healthy respect for nature, and we could not have had a better tour.

Quality of Experience
Inside the cave is so beautiful and magical!! Unlike anything I have ever seen.
Guides, Drivers and Staff
Damian was a true gem, and we feel lucky to have had him as our guide!
Transport
We were definitely safe the entire ride to and from the glacier, though the terrain is very bumpy in the superjeep, and it's a fairly long ride.
Local specialist: Rinolda J

"Nothing is impossible for you!"
Bhutan | Nov 13 - Nov 21, 2023

nene
nene n.
Thailand | Reviewed on Nov 22, 2023
My experience with Bhutanese culture and people wouldn't be possible without the help of Mieke! Kimkim and Windhorse. In Bhutan, Namgyal, Phuntshol and I were a good team. I was very happy with how the trip went. As a solo traveller, Namgyal accompanied me everywhere, I think that was a privilege! They also helped me out with this and that when I was a little slow. So, yeah, that is how we got everything done! I have to kudos to them! Read more

My experience with Bhutanese culture and people wouldn't be possible without the help of Mieke! Kimkim and Windhorse. In Bhutan, Namgyal, Phuntshol and I were a good team. I was very happy with how the trip went. As a solo traveller, Namgyal accompanied me everywhere, I think that was a privilege! They also helped me out with this and that when I was a little slow. So, yeah, that is how we got everything done! I have to kudos to them!

Hotel Reviews
The Village Lodge
Paro

We saw 2-3 Ibisbills here =) Beautiful scenery also

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dhumra Farm Resort
Punakha

I believed I got the best-view room here!

Authenticity & Character
Location
Staff
Very caring stuffs.. they also introduced me to Ezay chilli paste! And that was when I became a happy tourist in Bhutan
Cleanliness & Comfort
Yangkhil Resort
Trongsa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dewachen Hotel
Phobjikha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Home Babesa
Thimphu
Authenticity & Character
Loved it!
Location
Staff
2 of their stuffs stayed overnight and taught me how to make Ezay in the morning! They were very friendly also.
Cleanliness & Comfort
The area was under construction so sometime there were no hot water. Or water at all. But they have traditional style stone bath which helped a lot.
Activity Reviews
Paro - Chele La pass (3988 m) & hike to Kila nunnery
Paro - Chele La pass (3988 m) & hike to Kila nunnery
Bhutan

I went there after I just landed. It was beautiful and a fun hike

Quality of Experience
Guides, Drivers and Staff
Transport
Bongde village
Bongde village
Bhutan

I supposed to visit this place but I fell asleep in the car and they didn't wake me up.

Paro Birding afternoon excursion
Paro Birding afternoon excursion
Paro

Not bad but not good either Luckily in the day we left, we saw 3 Ibisbills!!

Quality of Experience
Guides, Drivers and Staff
Transport
Paro - Kyichu Lhakhang
Paro - Kyichu Lhakhang
Paro

First experience with Bhutanese Buddhism.

Quality of Experience
Guides, Drivers and Staff
Transport
Birding on the way from Paro to Punakha
Birding on the way from Paro to Punakha
Punakha

We were lucky that the weather was so perfectly clear throughout the trip. I was happy we got to stop and walk a bit in between

Quality of Experience
Guides, Drivers and Staff
Transport
Birding in Punakha Valley
Birding in Punakha Valley
Punakha
Quality of Experience
Guides, Drivers and Staff
Transport
Phobjikha - Black-Necked Crane Information Centre
Phobjikha - Black-Necked Crane Information Centre
Phobjikha

They've got a good presentation overall

Quality of Experience
Guides, Drivers and Staff
Transport
Birding day excursion in Phobjikha Valley
Birding day excursion in Phobjikha Valley
Phobjikha

Another highlights of the trip. It was amazing views especially in the morning

Quality of Experience
Guides, Drivers and Staff
Transport
Trongsa Dzong & Museum
Trongsa Dzong & Museum
Bhutan

One of the highlights of the trip, it was a beautiful scenic drive and Trongsa Dzong itself was very beautiful on both the inside and out. Trongsa museum was closed at the time we visited

Quality of Experience
Guides, Drivers and Staff
Transport
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro - Hike to Tigernest Monastery aka Taktshang Goemba
Paro

A casual hike with beautiful view of Takshang Goemba as a reward. On the way down, we did some birding along the way. As I didn't went all the way through, we have some time to visit Paro museum. It was a good experience, very educational. I enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
Birding in Trongsa
Birding in Trongsa
Trongsa

No birds in Trongsa. But that was not the problem because everything else had made up for it.

Quality of Experience
Guides, Drivers and Staff
Transport
National Institute for Zorig Chusum - aka Painting School (Thimphu)
National Institute for Zorig Chusum - aka Painting School (Thimphu)
Thimphu
Quality of Experience
Guides, Drivers and Staff
Transport
Lunch @ Gangtey Lodge
Lunch @ Gangtey Lodge
Phobjikha

Very welcoming atmosphere, good food, beautiful view and stuffs.

Quality of Experience
Guides, Drivers and Staff
Transport
Birding from Dochula Pass with Lungchutse hike
Birding from Dochula Pass with Lungchutse hike
Thimphu

A lovely hike near Dochula pass. We did some birding along the way

Quality of Experience
Guides, Drivers and Staff
Transport
Thimphu - Trashichu Dzong
Thimphu - Trashichu Dzong
Thimphu

In Thimphu, we visited Takin sanctuary park, Choten stupa, Trashichu Dzong and the Buddha Point.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mieke Arendsen
Mieke
Mieke Arendsen
Local specialist in Bhutan/Netherlands | Replied on Nov 22, 2023

Dear Nat, Thank you for taking the time to review your trip and all the services. Wonderful to hear that you have enjoyed your visit to Bhutan so much. It has been a pleasure being a small part of making it happen.
Wishing you all the best on behalf of Wind Horse family,
Mieke

Overall, the tours and guides were good. Our...
Mexico | Nov 4 - Nov 15, 2023

C
Caroline D.
Okolona, KY | Reviewed on Nov 22, 2023
Overall, the tours and guides were good. Our guide, Alejandro Valdivia for our snorkeling trip to San Augustin was excellent and Pablo from Rutopia in Mexico City who took us to the Museum of Anthropology and the Castle in Chapultepec Park was outstanding. Andres, who was our guide for the Lucha Libre experience went above and beyond. We also enjoyed Pamela. our guide on the Xochimilco tour and la Casa Azul.
Our hotels were well chosen. All were clean, attractive and well located....
Read more

Overall, the tours and guides were good. Our guide, Alejandro Valdivia for our snorkeling trip to San Augustin was excellent and Pablo from Rutopia in Mexico City who took us to the Museum of Anthropology and the Castle in Chapultepec Park was outstanding. Andres, who was our guide for the Lucha Libre experience went above and beyond. We also enjoyed Pamela. our guide on the Xochimilco tour and la Casa Azul.
Our hotels were well chosen. All were clean, attractive and well located. Liz-Beth, our day-to-day contact from Rutopia, was very responsive and aware of the everyday details of our trip.
Our first airport transfer in Puerto Escondido by OTEPSA was not at the airport by 8am as promised. At 8:30, we took another taxi to Hotel Suites Villasol which was only 1 mile from the airport. OTEPSA made this up to us by giving us a Turtle Release experience which more than made up for our inconvenience.
We arrived at Hotel Villasol before 9 but check in was not until 3pm. I had not noticed this in the depths of our trip information and feel that it should have been on our simplified itinerary. Or, our flight should have been scheduled closer to check in time. But we requested early check in at the front desk and they were able to accommodate us.
A few of the tour descriptions were not entirely accurate and should have been verified. For example, on our trip to Manialtepec for horseback riding, was supposed to last 8 hours and include paddling in kayaks with a guide describing flora and fauna. It was a few hours shorter and did not include the kayaks. The dinner was delicious.
Also, the planner should consider meals. On the day when we went to Xochimilco and then to Casa Azul, there was no time allotted for us to buy lunch. We were gone for 8 hours. A light snack was not enough.
The list of recommendations is the same for every tour. These lists should be tailored for each experience. For example, sunscreen is not needed in a museum but insect repellant, which was not mentioned, is a must for the horseback riding.
Lastly our driver/tour guide, JosƩ, a last-minute change for our trip to Rosario was terrible. He was 2 hours late, due to a closed road. When we arrived at Rosario, he informed us that we would be going with a different guide because he had to obtain his guide certification that day. After we finished our hike, we asked our substitute guide where JosƩ was. He instructed us to go to the restaurant and JosƩ would meet us there. We finished lunch but there was no sign of him. We felt very uncomfortable that he had left us by ourselves. He had promised to pay for our lunch due to his lateness in picking us up. He did eventually come and asked us if we wanted to eat. He had no idea that we had eaten and had been waiting for an hour. We told him that we just wanted to go home. I told Liz-Beth this story. She did call him when he disappeared. She said that she was glad that it all worked out.
I do not really understand the role of Kimkim in the trip planning. It seems as though Rutopia did all the planning. For that reason, I don't know that I would recommend Kimkim.

Local specialist: Rene Rodarte

Ana has been extremely responsive
Chile | Nov 10 - Nov 18, 2023

Marco
Marco R.
Dallas, TX | Reviewed on Nov 21, 2023
Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.
Read more

Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Well located, ample room facilities and quality breakfast. Clean and user friendly

Authenticity & Character
lobby/restaurant sleek and recently renovated
Location
Nearby restaurants and historic sites/square
Staff
anticipating our needs and very friendly
Cleanliness & Comfort
impeccable room and restroom
Hotel Casa de la Patagonia
Puerto Natales

Good location near restaurants, clean bedding facilities. However, bedroom and bathroom were too bare and witouth furniture. Breakfast ok.

Authenticity & Character
Clean but unimpressive
Location
near restaurants key streets.
Staff
very friendly and accommodating to customers
Cleanliness & Comfort
Very clean and comfortable beds
Hotel Iorana Tolache
San Pedro de Atacama

Facilities very basic but clean. Very quiet and decent breakfast. However, location is a negative (3 Km from town, on a very dark and dusty road), especially considering the fact that is EXTREMELY difficult to get taxis in San Pedro de Atacama. Every night it was a nightmare returning from dinner to the hotel. Avoid until they set up a transportation alternative to downtown.

Authenticity & Character
Nice facility and service
Location
Too far from downtown considering there is almost no taxi service
Staff
Need more training. Left an early tour without breakfast box.
Cleanliness & Comfort
Beds were ok but bath small
Activity Reviews
Santiago's City Tour from the aiport
Santiago's City Tour from the aiport
Santiago Int. Airport (SCL)

We had rain all day, so the city visit was made within the car. Guide was imaginative and we ended up in nearby Sta Rita winery

Quality of Experience
Very nice considering bad weather
Guides, Drivers and Staff
Very polite, informed and creative guide (Vitor Hugo)
Transport
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

We could not do it due to cloudy skies for the 3 nights we stayed there. But the tour operator was extremely cnstructive and accommodating d

Navigation to Balmaceda & Serrano Glaciers
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales

Probably the best tour in Patagonia. Boat was clean and service was very good. Barbecue in a nearby restaurant was very decent and the place very clean.

Quality of Experience
We were able to see two beautiful glaciers, one of them via a short but very exciting walk.
Food
Barbecue was great. And he wine too
Guides, Drivers and Staff
Very good explanation while navigating to and from the glaciers. A lot of fauna was seen during the tour.
Transport
Nice and clean boat. Good service on board
Full day Visit to King Penguin Park šŸ§ā„ļø
Full day Visit to King Penguin Park šŸ§ā„ļø
Punta Arenas

Transportation was timely and very friendly (guide Paula). Ferry crossing the Magallanes Strait was in good shape. Lunch at El Porvenir was in a very good restaurant. Visit to the King penguin colony went very well. Exciting watching over 70 penguins. Trip back noneventful.

Quality of Experience
A lot of fauna during the trip, including guanacos, sheep, penguins, foxs, nandu, etc. Cold weather and dry vegetation.
Guides, Drivers and Staff
Great work by Paula, especially in first half of the tour.
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

Majestic nature of the Torres del Payne and other mountains nearby. John Pineda, our guide, was extremely informative and responsive t our requests. He is a good photographer too!!! We had a bad weather but he altered the route and allow us to make the most out of it.

Quality of Experience
Scenery is unbeatable and world class.
Food
Lunch Box needs improvement
Guides, Drivers and Staff
Kudos to John Pineda as explained abve
Transport
God and safe driving
Rainbow Valley - Semi Private
Rainbow Valley - Semi Private
San Pedro de Atacama

Our knowledgeable guide and a beautiful day allowed us to admire the great colors of the Valley and understand teh basic of the geology behind the scenery. We also visited the petroglyphs of Yerbas Buenas site. A great surprise and one of the top tours we made in Atacama.

Quality of Experience
Exceptional colors and content from our guide
Guides, Drivers and Staff
very friendly and knowledgeable person
Transport
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
San Pedro de Atacama

Visit to Laguna Tebinquiche was interesting albeit a bit short. Opportunity to swim on the Cejar lagoon (25 % salt concentration) was fun and the surrounding scenery very beautiful. Visit to Ojo del Salar was a bit lame. We had an open cocktail event with nice wine and treats and, more importantly, the impressive volcanos/mountains backdrop...excellent

Quality of Experience
Very interesting visits and activities (swimming)
Guides, Drivers and Staff
Very friendly and attentive guide
Transport
Half day Moon Valley and Mirador Ckari - Semi Private
Half day Moon Valley and Mirador Ckari - Semi Private
San Pedro de Atacama

We visited several locations of the Salt Cordillera with a grand finale by watching the impressive sunset. Impressive!

Quality of Experience
Lunar-like scenery and great sunset
Guides, Drivers and Staff
Nico was friendly and very knowledgeable. Took several pictures of ours during the tour
Transport
Safe and clean van.
Tatio Geysers - Semi Private
Tatio Geysers - Semi Private
San Pedro de Atacama

Very early morning tour to have the opportunity of seeing the geyser in full activity (27 F). Our guide prepared an unforgettable private and quality breakfast on a private spot with full sight of the geysers.... Some road stops included the possibility in Machuca to taste grilled Lama with chimichurri... Finally, we had the luxury of seeing 3 types of flamingos...

Quality of Experience
Diversity of experiences for a half a day tour: Geysers, mountain breakfast, flamingos, Machuca town, grilled lama tasting
Food
Pablo prepared a warm and delicious breakfast on a private spot overlooking the geysers. Priceless.
Guides, Drivers and Staff
Pablo is an an extremely knowledgeable and friendly local guide
Transport
SUV suitable for the trip.
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 22, 2023

Dear Marco,

Thank you so much for your kind words! I'm thrilled to hear that I could contribute to making your Chilean vacation a positive and memorable experience.

Flexibility is key when it comes to planning a perfect trip, and I'm delighted that I could assist in tailoring your family vacation šŸ’•

Thank you again for choosing us for your Chilean vacation, and I hope you have fantastic memories to cherish!

Best regards,
Ana āœˆļø

5 Stars
Brazil | Nov 12 - Nov 19, 2023

K
Kaitlyn O.
Chicago, IL | Reviewed on Nov 21, 2023

Highly recommend KimKim and Chadya! Our travel experience was seamless and it was incredible having everything perfectly set up for us. Chadya was also very accommodating in helping to adjust our itinerary to make it affordable, and exactly what we wanted. Our guides and tours were incredible, and we felt so safe the entire time. I would definitely use their services again, and would recommend them for anyone interested in a travel agent!

Local specialist: Chadya Ricardo
C
Chadya Ricardo
Local specialist in SĆ£o Paulo | Replied on Dec 25, 2023

Hi Kaitly,

Thank you for your kind words and for taking the time to write a review! It was a pleasure working with you. I'm delighted to know that you had a great time and that we were able to offer you a seamless experience. We'd love to assist you again in the future and appreciate your recommendation. :)

Best,
Chadya

Convenience was phenomenal.
Norway | Oct 6 - Oct 17, 2023

L
Lee W.
Parole, MD | Reviewed on Nov 21, 2023
local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and... Read more

local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and surroundings was beautiful. Learned tons for first kim-kim trial...would use again for sure...thanks!

Activity Reviews
Northern Lights Hunt by Bus
Northern Lights Hunt by Bus
TromsĆø

we got lucky - unbelievable evening - well guided - highlight of the trip for sure!

Quality of Experience
Guides, Drivers and Staff
Transport
Geraingerfjord Safari by RIB
Geraingerfjord Safari by RIB
Geiranger

great guide = fun trip - off-season and still worth it - they provided perfect gear! would do again!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Nov 21, 2023

Hi Lee!
Thank you for this review! I am glad that you had a great time and that you enjoyed it up in Northern Norway! Feel free to reach out if you decide to travel to Norway during the summer months! I am sure me and the team can give you some ideas and recommendations of where to travel to!
All the best from Southern Norway!
Krista

Great Bali trip
Indonesia | Nov 2 - Nov 15, 2023

Emily
Emily S.
Los Angeles, CA | Reviewed on Nov 21, 2023
Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country. Read more

Marc was great to work with! We went back and forth a few times on the details of the trip and a few of the hotels before locking it in. He was very accommodating and provided valuable insights. He kept in touch from planning until we departed and checked in while we were in country.

Hotel Reviews
Tejaprana Resort & Spa
Ubud

Everyone here was very friendly and accommodating. The view from our room and the restaurant were gorgeous. Spa services were relaxing and top notch. The room was clean and comfortable. Breakfast at the hotel was very good. Only downfall was location as there wasn’t much walkable but nothing was to far by car.

Authenticity & Character
Location
Beautiful views but not walkable
Staff
Cleanliness & Comfort
Munduk Moding Plantation - CHSE Certified
Gobleg

Love this hotel. Truly a 5 star experience with amazing service, great food and fun activities on site. The location provides a cooler temperature but the property promises amazing views. The staff goes above and beyond to provide exceptional service. Even though it’s cooler and damp the bugs were well managed and bug spray is provided.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan

If you enjoy camping then you will love these yurts. Cute and comfortable. It is a single room with only a screen dividing the bed from the toilet and while it was air it doesn’t do much during the day due to the screens and not being enclosed. However the access and view and the beach is beautiful and the staff is friendly. Service at the restaurant is great. This is a location you come to relax on the beach or at the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutiara Bali Boutique Resort Villas & Spa

Nice hotel within walking distance to shops and restaurants. Mosquitos were by far the worst at this hotel. Staff was friendly but not very informative or helpful. Room was ok, felt It could be cleaner and the bathroom doesn’t have AC only the sleeping area. At night there were monkey ir some type of animal jumping on our roof and rummaging through the out door kitchen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling around Menjangan Island
Snorkeling around Menjangan Island
Indonesia

Amazing coral reef. We had 2 guides, 1 for snorkel and 1 for diving. Both were great and pointed out many different fish. The boat could use a little TLC and the lunch was was questionable from a temp control stand point. But the overall experience was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit a local market & enjoy a cooking class
Visit a local market & enjoy a cooking class
Ubud, Bali

Amazing experience with welcoming host. This was a great class, very engaging and everyone got to participate and learn.

Quality of Experience
Food
Guides, Drivers and Staff
Sunrise Trek to Mount Batur Summit
Sunrise Trek to Mount Batur Summit
Indonesia

This is a hard hike. We didn’t realize you are able to take a motor bike from the parking area half way and then hike the rest of the way. We hiked from the parking lot, but wish we would have known we could take a bike half way.

Quality of Experience
Guides, Drivers and Staff
Cultural Immersion and traditions at Rumah Desa
Cultural Immersion and traditions at Rumah Desa
Indonesia

What a beautiful property and wonderful experience with the healer. We got to tour the property, make offerings, have a welcome drink and lunch. The Healing ceremony was incredible.

Quality of Experience
Food
Guides, Drivers and Staff
Kecak Dance Performance
Kecak Dance Performance
Indonesia

A fun and unique experience. It was cool to see the dancers and hear the story in Balinese. This does take place outside so can be rather warm and you sit on stone benches.

Quality of Experience
Guides, Drivers and Staff
Transport
Balinese massage
Balinese massage
Indonesia

Spa services at hotels except in Seminyak were great.

Quality of Experience
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Nov 23, 2023

Hi Emily,

Thank you for your review!

Working with you on the trip details was a pleasure, and I'm pleased to have contributed to this beautiful experience. Your feedback means a lot, and I'm always here for any future travel plans to Indonesia!

Best wishes and Safe travels!
Marc

Liz Karen was VERY proactive and helped us pu...
Peru | Nov 10 - Nov 19, 2023

M
Mickie G.
Flagami, FL | Reviewed on Nov 21, 2023
Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS! Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have! We... Read more

Liz Karen was VERY proactive and helped us put together a trip to Peru very quickly. We were orginally supposed to be in Costa Rica on a very different business vacation, and the weather caused us to need to cancel and rethink what we were going to do. We decided on a condensed version of our dreal trip to Peru...and it FAR SURPASSED OUR EXPECTATIONS!

Yes, there were a few hiccups, but overall, we would recommend Liz Karen and KimKim Tours to others...actually we alrady have!

We appreciated the phenomenal tours and guides! WOW! FABULOUS!
We also appreciated Liz Karen's swift service when we were experiencing a delay with our airport driver---she was on it and had us a driver in no time to be sure we got to the airport without missing our flight.

Speaking of drivers, it was a relief to have good drivers transporting us to everything, as traffic can be a nightmare in Peru...so it is best to leave the driving to the professionals, so we could enjoy our trip even moreso!

We also recommed you consider their recommendations. They set us up on a Organic Farm Tour and Lunch, that ended up being once of the highlights of our trip that we cannot see, to stop talking about! Had we stuck to only the "highlights" we would have missed out on this incredible experience!!!!

We are already looking at where we want to go next and have already reached out to KimKim tour s for suggestions on various itineraries,,,,and we love the "Independent style" KimKim Tours provide---it's much like what I normally would coordinate...only with a whole lot less hassle for me!!!! We believe their professional connections helped to may our trip even better than if we had booked/coordinated each component ourselves!

5 stars for service!!!!!

Hotel Reviews
Holiday Inn Lima Airport
Lima

This was an excellent first night---great amenities!

Authenticity & Character
It was just as expected for a Holiday Inn
Location
SUPER close to airport
Staff
Friendly and professional
Cleanliness & Comfort
SUPER CLEAN!!!!!!!!!!!!!!!!!!!!
Casa Biru Hotel Boutique
Cusco

We stayed here 4 night in this "old world" boutique hotel. We loved the character, the courtyard, the breakfasts and the incredible staff!!!! HIGHLY RECOMMEND!!!!

Authenticity & Character
Quirky and cute boutique hotel--very old world
Location
So close to Plaza de Las Armas!
Staff
We cannot rave enough about the amazing staff...they were FABULOUS!!!!
Cleanliness & Comfort
If they had better pillows they would get 5 stars for comfort---but seriously they are awesome!!!!
El Albergue Ollantaytambo Boutique Hotel
Cusco

OUR MOST FAVORITE place that we stayed during the trip====I would go back, just to stay there! It is in the train station gates, you barely hear the trains and the grounds are GORGEOUS with ridiculously amazinv views of the ruins of Ollantaytambo. WE LOVE, LOVE, LOVED this place so much and we have been telling everyone all about it!!!!! The restaurant is fatastic too and the food is courced by the nextdoor organic farm, which we did a food tour and authentic Inka Pachumanha Lunch at----you do NOT want to miss out on this experience---absolutely fantastic!!!!!!!!!!!!!!

Authenticity & Character
GORGEOUS! Inside and out!!!! Our favorite place we stayed at!!!
Location
Step right out of the hotel and jump on the train to Machu Pichu
Staff
Fabulous, friendly and so hospitable!
Cleanliness & Comfort
Squeeky clean!!!! LOVE IT!!!!! Very comfortable...didn't want to leave!!!
Susanna Inn
Aguas Calientes, Machu Picchu

Awful, horrible. terrible. Insects in our beds, no hot water to take a shower or wash properly. LOUD LOUD LOUD! Staff was discourteous...we felt like we couldn't complain because we needed them to store our luggage while we explored Machu Pichu. We couldn't wait to get out of that place. We've stayed in backpacker's hostels WAY better than this place. Good part: Great view of river from window and good banana pancakes. NOTE: We reported to KimKim Tour and they have assured us they will be taking care of the poor service, on our behalf. Highly recommend you do NOT stay there!

Authenticity & Character
Simply awful experience
Location
Staff
Not hospitable
Cleanliness & Comfort
Clean with no insects, be sure the hot water is running, try insolating the rooms and asking alte guests to use quiet voices. Ask the kitchen staff to allow the guests to have coffee in the morning, instead telling them no, that they need to wait (20 min) for a cup. Especially since we are up super early and in a hurry to catch the bus to Machu Pichu. Service was slllllllooooooooooooowwwwwww! Food was lackluster...except banana pancakes! Those were heavenly!
Ibis Budget Lima Miraflores
Lima

Basic, but we loved the location and the staff was very helpful!

Authenticity & Character
Basic, but super clean and very QUIET!!!!
Location
Right in the middle of Miraflores close to everything! We would stay here again.
Staff
Hospitable and kind! Breakfast was surprisingly good here
Cleanliness & Comfort
Next time we need a King-size bed, but, that said, it was comfortable and quiet and super clean!!!! We would come back!!!
Activity Reviews
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
2023/Explore Ollantaytambo, Pachamanca Farm Tour & Vistadome train to Machu Picchu town
Peru

The Panchamanca Farm Tour and Lunch is a MUST DO experience. We also love the Vistadome train, it was beautiful both to and from Machu Pichu!

Quality of Experience
Excellent
Food
You will never forget this experience!!!!
Guides, Drivers and Staff
Super incredible
Transport
Meeting with a local representative
Meeting with a local representative
Peru

When we met with Lisbeth, it was great. We had some issues before because, even after preseting my passport for travel docs. my name was incorrect on the air boarding passes, etc, and so the airpline gave me a lot of grief because my name didn't match. We also were never sent the boarding passes...instead Lisbeth had sent to our son who was our emergency contact. It was an honest mistake ad she worked very hard to get it fixed quickly and what we appreciated was that she owne the mistake of sending to our son. We are all human, and just owning that was huge on her part, ad we appreciated her efforts. For the rest of our time, if we needed to reach out she was resonsive...until the last day when in Cuzco when our airport driver didn't show up. She did communicate, but not much...we eneded up getting the main cordinator involved and a new driver was sent to us immediately....it was kind of a bummer, because overall it had been great, and then she dropped the ball with communication at the very end, when we were most stressed. Such a shame, because she was very helpful all the other times.

Quality of Experience
Loved Cuzco
Guides, Drivers and Staff
Our guides were PHENOMENAL, especially Rony, Jacquline, and Luz Mabel!!!! Some of the drivers were fantastic. Liz Karen did a fantastic job with coordinating!
Transport
Loved having drivers for everything...would NEVER want to drive in Peru ourselves, and we drive everywhere all over the place.
Shared tour to Moray Terraces & Maras Salt Mines Tour
Shared tour to Moray Terraces & Maras Salt Mines Tour
Cusco

Far surpassed our expectations!!! Highly recommend

Quality of Experience
Phenomenal sites
Food
We can't remember....so it wasn't bad nor anything to write home about! LOL!
Guides, Drivers and Staff
Transport
Driver drove a little too fast for our taste
Briefing about your future tour/trek
Briefing about your future tour/trek
Peru

Request Luz Mabel for your Palcoyo Trek---she is fabulous!!!! Thorough and quite the photographer! We love her, she is so knowledgable and funny!

Quality of Experience
Luz is an amazing guide! And we are so glad we went to Palcoyo, as there are c=hardly any tourists (thank goodess) and we got to see WAY more than you will if you go to the popular Rainbow Mountain....this rainbow mountain range is WAY better!
Guides, Drivers and Staff
Luz Mabel and Omar, our drive, were fantastic!
Transport
The drive there is an adventure in itself....but Omar got us back safe and sound!
Shared tour to Pisac & Ollantaytambo tour
Shared tour to Pisac & Ollantaytambo tour
Peru

Fabulous tour, we learned so much and we are glad we did this before Machu Pichu.

Quality of Experience
Excellent tour of the ruins
Food
Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guides, Drivers and Staff
Great drive and Rony is a fantastic guide
Transport
Explore Machu Picchu & Return to Cusco  (Private Guided tour in Machu Picchu) SV
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV
Peru

Mystical, magical and far surpassed our dreams!!!!!

Quality of Experience
Dream come true experience!
Guides, Drivers and Staff
Our guide was BEYOND phenomenal!!!
Transport
Shared  Palcoyo Trek: Small group
Shared Palcoyo Trek: Small group
Cusco

Grateful we did this hike with out outstanding guide Luz Mabel!!!!

Quality of Experience
FANTASTIC!!!!
Food
Food stop wasn't the best, but it wasn't the worst.
Guides, Drivers and Staff
Luz is an amazing guide....absolutely outstanding!!!!
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Nov 22, 2023

Hi Mickie,
Thanks for taking the time to leave such a great review! 😊
It was a pleasure to help you with the planning of your trip. Thank you for the head ups, too. These help us to improve our services and to pay more attention to our suppliers.
I'm sharing the review with the guides and all the office team.
Please take care and let me know if I can help you in a future trip! šŸ˜‰
All the best!
Liz.

Rinolda was an ace...never left us without al...
Iceland | Nov 12 - Nov 19, 2023

C
Craig W.
Billerica, MA | Reviewed on Nov 21, 2023

Rinolda was an ace...never left us without alternatives...always responded promptly and with helpful suggestions. The reservations at geothermal spas were great, as well as at hotels and B&B's. The trip was absolutely wonderful and wouldn't have succeeded without your assistance.

Local specialist: Rinolda J

Incredible Service from Connie
Australia | Oct 30 - Nov 5, 2023

S
Scott R.
Seattle, WA | Reviewed on Nov 21, 2023

Connie was wonderful to work with. Her replies were timely, her attention and responsiveness to what we were looking for was appreciated, and the final trip she put together was fantastic, according to our friends. My wife and I were unable to take the trip due to serious health issues with my mother.

Local specialist: Connie Campos
Connie
Connie Campos
Local specialist in Washington and New Zealand | Replied on Nov 21, 2023

Hi Scott,

Thank you for taking the time to write this review. I really appreciate it. I am aware that your friends had an amazing time on the trip, and I am sorry that you weren't able to join them.

I hope that your mom is doing well, and my thoughts and prayers are with her.

Best Regards
Connie

Incredibly diverse itinerary and a great team to deliver an unforgettable holiday!
Nepal | Nov 13 - Nov 20, 2023

Christine
Christine S.
the United Arab Emirates | Reviewed on Nov 21, 2023
Interaction with the KimKim platform was incredibly easy and Kunchok was extremely helpful and responsive. He compiled a diverse itinerary that kept us moving from location to location, which is exactly what we wanted. We enjoyed staying at Pema Boutique Hotels as the location was excellent -right by the Buddha Stupa. This was the perfect introduction to Kathmandu. Flying to Pokhura is preferred over flying and we had a quick flight on Yeti Air. We loved the Hotel Barahi in... Read more

Interaction with the KimKim platform was incredibly easy and Kunchok was extremely helpful and responsive. He compiled a diverse itinerary that kept us moving from location to location, which is exactly what we wanted.

We enjoyed staying at Pema Boutique Hotels as the location was excellent -right by the Buddha Stupa. This was the perfect introduction to Kathmandu.

Flying to Pokhura is preferred over flying and we had a quick flight on Yeti Air. We loved the Hotel Barahi in Pokhura. Ideal location, charming grounds and great food. Our guide for trekking to ABC was fantastic! Pema was knowledgeable, patient, kind and happy to adapt our itinerary to add in an extra hike. The small chalet at ABC camp was magical! The food was good and the coffee was surprisingly excellent.

The trip to Nagarkot was interesting in the fact that we stayed at an all-inclusive resort. This is not normally our preference, however, the balcony to the room afforded amazing views. This quirky small town was the source of many giggles, so it made the stop worthwhile. If going to Naragkot please make a stop at the long suspension bridge - breathtaking scenery and a long bridge leading to small waterfalls.

The Hotel Ambassador was comfortable and had a great rooftop bar. We would normally want something more traditional but this was an excellent choice, just 10 minutes walk to the hustle and bustle of Thamel.

Overall the trip was wonderfully planned and expertly executed! Thank you to WikiLama, Pema and Kunchok for an unforgettable experience. Thank you!

Hotel Reviews
Pema Boutique Hotel
Kathmandu

The location was incredible, just a short walk to the Buddha Stupe. We loved the location and small hotel feel.

Authenticity & Character
Small and cute
Location
Staff
Cleanliness & Comfort
Locally Run Lodge

We loved our little pink cottage overlooking Fishtale. It was simple but simply WOW! Good food and excellent coffee too!

Authenticity & Character
Location
Incredible scenery
Staff
Cleanliness & Comfort
Hotel Barahi Pokhara
Pokhara

This hotel was the standout hotel of our trip. Excellent location, beautiful grounds, social pool area and great breakfast. The staff were attentive and wonderful.

Authenticity & Character
Nice rooms and loved the grounds
Location
Staff
Cleanliness & Comfort
Club Himalaya
Windy Hills, Nagarkot, Nepal 44812

This type of accommodation is not my first choice. The crowd seemed to be senior citizens and families so the hotel catered to this demographic. If you do not like staying in a hotel, Nagarkot offers very little beyond views and the accommodation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ambassador
Kathmandu

Moden feel, great location and fun rooftop bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kunchok Nima
Kunchok
Kunchok Nima
Local specialist in Kathmandu , USA | Replied on Nov 22, 2023

Thank you for the wonderful Review. It was indeed pleasure hosting you and Victoria to Nepal It was so easy communication with you guys. Everything has been so easy for me.
I am so glad to hear that you enjoy your trip to Nepal and loved all the services and hotels you guys stayed in. I assured that your kind words have been relayed to all our staff. Once again thank you for showing kimkim as your platform for your trip to Nepal. Take care and we hope to meet again in near future

Cheers
Kunchok

Portugal is such a beautiful country full of ...
Portugal | Nov 11 - Nov 19, 2023

Diana
Diana O.
Canada | Reviewed on Nov 21, 2023
Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team. Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) . Marisa and team were... Read more

Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team.

Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) .

Marisa and team were always reachable and did guide us every step of the way. Highly recommend their services for a relax but full of activities vacation.

Thank you!

Hotel Review
Hotel Britania Art Deco
Lisboa

Lovely, comfortable and full of history ! Great location and delicious breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms have everything you need! So thoughtful every single detail
Activity Reviews
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Great experience, made me understand the character of Portugal šŸ‡µšŸ‡¹

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our guide Pedro was amazing and the wine testing with cheeses and chorizo at the end is glorious !

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Nov 21, 2023

Hey Diana!

Thank you so much for your kind words.

I am so happy to know that you had an amazing time in Portugal - it really means a lot :)

Thank you once again for your trust - Obrigado!!
Your friend in Portugal - Marisa

Everything was amazing! All the places all th...
Namibia | Nov 4 - Nov 19, 2023

Eirini
Eirini F.
Greece | Reviewed on Nov 21, 2023

Everything was amazing! All the places all the people, the organisation - everything is perfect!
I recommend it 100%! And I would do it over and over again!

Local specialist: Petru van Zyl
Petru
Petru van Zyl
Local specialist in Western Cape, South Africa | Replied on Nov 22, 2023

Hi Eirini,
Fantastic! So glad to hear your wonderful feedback and that you enjoyed your trip.
Hope to be of assistance again in the near future.
Best wishes, Petru

Our Greek Odyssey!
Greece | Nov 6 - Nov 20, 2023

James
James N.
Sparks, NV | Reviewed on Nov 21, 2023
From Athens to Santorini, to Crete, we saw many beautiful, historical, and cultural sites, making it tough to pick one memorable moment. Honestly, a positive tone was set from the very beginning with the pickup up at the airport in Athens. Our first guide in Athens was Michael, and he was followed by Haris. Both very outgoing, and very knowledgeable. The Monasteries at Meteora were simply breathtaking, although the bus ride, at least the return, was a bit much. I wish I could remember the... Read more

From Athens to Santorini, to Crete, we saw many beautiful, historical, and cultural sites, making it tough to pick one memorable moment. Honestly, a positive tone was set from the very beginning with the pickup up at the airport in Athens. Our first guide in Athens was Michael, and he was followed by Haris. Both very outgoing, and very knowledgeable. The Monasteries at Meteora were simply breathtaking, although the bus ride, at least the return, was a bit much. I wish I could remember the guide’s name (he was Canadian I believe), but he too was knowledgeable and personable. On to the views and Blue Domes of Santorini, where after much discussion, my wife and I decided our most memorable experience was the Catamaran trip, and a day on the Sea. We both love the water, whether it be a Lake, a Sea, or an Ocean. A great time for sure. Our other day-trip on Santorini was also worthy of a thumbs up. On to Crete, and what can you say about Crete? The Catamaran excursion aside, my wife and I were both an awe of Crete. From the blue seas, to the majestic mountains, to the charming villages, to the rich history and culture, Crete had it all. We were blessed to have an extremely knowledgeable and likable guide in Alexander all three days. So while the Catamaran was indeed our #1 memorable experience, Crete simply ā€œrockedā€ from the very beginning. It has to be mentioned how the entire experienced was well choreographed. By that I mean every person involved doing their part by simply being at the right place at the right time. Our departure from Crete started with a 4:45 am pickup, and that kind gentleman was actually early!

Hotel Reviews
11 Enteka Acropolis Suites
Athens – Acropoli

The 11 Enteka Acropolis gets high marks for location, cleanliness. It was also quiet. The room was basic, but modern and clean. Their website advertised breakfast which was not accurate. Although it appears they did update their site, there remained an entry near the bottom that said, ā€œBreakfast 8-11ā€

Authenticity & Character
The authenticity is in the name. We also like to stay in locally owned and operated accommodations.
Location
All the meeting places were within an easy walk. We took the Metro to catch the bus to Meteora, and the Metro Station was literally around the corner.
Staff
Our interaction was ilimited, but both individuals we interacted with were kind and helpful.
Cleanliness & Comfort
It helps this was a new property because it easily displays this. But the staff also appears to work hard to keep both the rooms and the common areas clean.
Blue Dolphins Apartments & Suites
Firostefani, Santorini

This was a tough one to review. The views were absolutely amazing, as was the morning breakfast served right outside your door. Our room (101), was loated next to a room with a common wall that was ā€œpaper-thin.ā€ On the night of a major storm, they appeared to use this room as a secondary office to allow people whose flight was severely delayed to check-in. This went on to 23:00 hours, and we know this could you could literally hear every word. My wife had an unfortunate fall on the wet stairs leading away from the common area in front of our room. Fortunately she only sustained a very nasty bruise. But I have to acknowledge the staff being very courteous and approachable. Very helpful. We did not tell the staff about the fall however.

Authenticity & Character
The character was in the decor.
Location
If you want views, this is the place.
Staff
Very kind, polite and helpful.
Cleanliness & Comfort
Insulate the was between 101 and 102! Cleanliness was not an issue.
City Lion
Heraklion Crete

If you desire a stay in Heraklion, this is a good option. It’s with walking distance of dozens of restaurants and bars, and dozens of dessert and coffee options. Also an easy walk to the waterfront.

Staff
Very helpful. Although the quote, ā€œoffice hoursā€ were limited, the staff was always available either by phone or WhatsApp.
Cleanliness & Comfort
Very clean!
Activity Reviews
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

A beautiful day dawned on us as we walked amongst the birthplace of democracy. To walk among ruins thousands of years old, and with a knowledgeable guide, makes the day worth waking up to.

The Delicious Athens Food Tour
The Delicious Athens Food Tour
Greece

Wow! So many wonderful dishes, locations, and people. It’s always great to meet and interact with locals. Haris seemed to have a magical touch of picking all the right locations.

Quality of Experience
A great way to get to know and understand local dishes.
Guides, Drivers and Staff
Haris was outgoing and knowledgeable
Athens to Meteora day trip by scenic train ride!
Athens to Meteora day trip by scenic train ride!
Athens

The Monasteries were truly amazing, breathtaking and memorable. The drivers and guides was knowledgeable and engaging. The ā€œdownerā€ on this trip involved Mother Nature intervening, causing a change in plans from a train ride to a bus ride. For us, the return bus ride was not something to behold, and probably something we won’t likely forget. We had to ladies in front of us. As we began to pull out and head ā€œhomeā€, one rudely reclined her seat all the way back into my wife’s lap, and when asked politely to consider moving it back up halfway, rudely declined. On top of that, my wife woke up the next morning with some rash on the back of her left leg, that we can only assume was picked up on the ride home.

Transport
LS Catamaran Cruise MDL
LS Catamaran Cruise MDL
Santorini

It always helps when the weather is good for a trip like this, and it was. Add in a beautiful setting, a glass of wine, the wind in your face, friendly, outgoing crew members, and you have the ingredients for a memorable experience. And that it was.

Quality of Experience
Being out on the water in great weather!
Food
Outstanding!
Guides, Drivers and Staff
All very polite, and helpful.
Transport
On-time. Our driver was as polite and helpful as the boat crew.
Winter Panoramic Tour 24-25
Winter Panoramic Tour 24-25
Santorini

Again, it helps that this experiences was not during the high season, Anytime you can walk the street in a small, local village, and see little to no people, is huge. I think we saw my Cats that people! Our guide was very outgoing and knowledgeable.

Luxuries of Mirabello with Spinalonga  and Agios Nikolaos from East
Luxuries of Mirabello with Spinalonga and Agios Nikolaos from East
Greece

My only complaint on this trip was the closure of the Monastery and the inability to actually take a boat ride out to Spinalonga Island. There appeared to be no real reason why. But overall, the trip was a wonderful experience. I’m a history nut, so walking among the ruins of the ancient Minoan civilization, was an experience worth remembering. Our guide, Alexander, knows all the ā€œnooks and cranniesā€ of Crete, so we knew we were in good hands. Oh, and also, it was very cool to see a 4000 year old Olive tree.

Quality of Experience
Anytime you get the opportunity to see ancient history, you’ve reached the pinnacle of any experience.
Guides, Drivers and Staff
Alexander knows his tuff!
Transport
A well stocked mobile refrigerator!
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Cave of Zeus & Knossos Palace with Lassithi Plateau from East
Greece

So not only did we get the experience of a very knowledgeable local guide, but we also got the experience of a local expert regarding Knossos Palace. And how amazing it was to descend into the Cave of Zeus. As with the day before, having someone like Alexander at our disposal makes all the difference. I also can’t complete this review without adding the lunch at Taverna Kourites. A small village, a great restaurant, an extraordinary host, added to the grand experience.

Quality of Experience
Seeing so much history, culture and authenticity.
Guides, Drivers and Staff
Alexander’s knowledge beyond what you normally see.
Transport
Again, a nicely stocked mobile refrigerator!
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Crete Sightseeing: Rethymno - Argiroupolis - Kournas Lake - Chania from West & Her
Greece

With the completion of this experience, we had been from one side of Crete, to the other. We went from the Minoans to the Venetians in the history books. As with other excursions, small towns, very few people, and with a knowledgeable guide, simply makes for a better experience.

Quality of Experience
History! Culture! Scenery! No people! A great guide!
Guides, Drivers and Staff
The fast knowledge, and ā€œinsideā€ information.
Transport
Did I mention a well stocked refrigerator?
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Nov 21, 2023

Yeia sou, James!

Thank you for your time to leave your feedback.

We are truly happy that you had an overall great time here in Greece with us. šŸ™‚
And thank you for sharing pictures! Awesome!

Have fun in Spain!

Safe travels.
Angela

Extraordinary Morocco Adventure
Morocco | Sep 14 - Sep 20, 2023

Christine
Christine W.
San Rafael, CA | Reviewed on Nov 21, 2023
Our trip to Morocco this past September exceeded all our expectations. We knew from the very start that we had a great company because our Morocco Immersions contact, Sharon, not only lives in Morocco and knows the country very well, but she treated us like ā€˜old friends.’ She worked with us in a very collaborative manner, asked questions, and listened carefully to our ideas. She came back with a very unique and reasonably priced 7 day itinerary. When we first arrived in... Read more

Our trip to Morocco this past September exceeded all our expectations. We knew from the very start that we had a great company because our Morocco Immersions contact, Sharon, not only lives in Morocco and knows the country very well, but she treated us like ā€˜old friends.’ She worked with us in a very collaborative manner, asked questions, and listened carefully to our ideas. She came back with a very unique and reasonably priced 7 day itinerary.

When we first arrived in Casablanca, we were picked up at the airport by Hicham who was both an incredible and personable tour guide (as well as a very competent and safe driver). He stayed with us our entire visit, from Casablanca to Marrakech, through the High Atlas Mountains, the Dades Valley, the impressive Todgha Gorge and into the dunes of the Sahara (albeit via Camel), staying at a luxury desert camp where we watched the sunset and enjoyed dinner and lively local music. Following our trek into the Sahara, we continued into the High Atlas Mountains and then into the Middle Atlas, driving through the lush cedar forest and home to the Barbary Apes (who eagerly ate the apples we offered). We then found ourselves in the mountain village of Ifraine ("Little Switzerland) where we stopped for a coffee/tea and sweet. Our tour wasn't finished (and it's only day 3!). Days 4 and 5 found us in Fes where we had a tour of the old Jewish Quarter and the Medina where we wandered around the very colorful Souk, had an amazing lunch and explored the various artisan sections (I bought a beautiful scarf made from the Agave plant!). That evening two of us enjoyed a Turkish bath called a Hammam. Unfortunately our trip was winding down with Hicham taking us through the Rif Mountains and to the UNESCO Heritage City of Volubilis dating back to 3rd Century BCE. From there we found ourselves in the wonderful Blue City of Chefchaouoen where we had another great accommodation and delicious meal while listening to the evening Call to Prayer.

Our itinerary was busy and fulfilling and we were so grateful to Hicham who answered an incredible number of questions regarding the cultures and history of Morocco. He guided us through beautiful scenery, suggested unique and satisfying meal options, and helped us navigate the Moroccan ATM machine. The Riads were perfect, the hosts very accommodating, and our visit to the Sahara and luxury camp an experience we will never forget.

We had such a great time because of the personal care given us by everyone involved. My only regret is that I didn’t give Morocco Immersions more days so that we could have seen more!

Local specialist: Sharon Louthian

Samir was awesome šŸ‘šŸ¼ to say the least. On ...
Morocco | Oct 26 - Nov 12, 2023

Donna
Donna A.
Trinidad & Tobago | Reviewed on Nov 21, 2023
Samir was awesome šŸ‘šŸ¼ to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.
Read more

Samir was awesome šŸ‘šŸ¼ to say the least. On time and quite knowledgeable as he should be.
Safe driver and paid his full attention to safety.

Hotel Reviews
Mƶvenpick Hotel Casablanca
Casablanca

Comfortable and helpful

Authenticity & Character
Location
Close to restaurants and some shopping easy walking
Staff
Didn’t interact so I can’t say
Cleanliness & Comfort
The sheets and the bathroom were clean
Riad Fes Nass Zmane
Fes

Lovely welcome gentle people

Authenticity & Character
Location
Clean alleyways
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

An amazing place to stay. Quite comfortable it even though it’s small. So neatly nestled in the landscape.

Authenticity & Character
Uniqueness
Location
Staff
Very accommodating
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Intimate not too many people. Accommodations were quite acceptable and clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Lovely Riad enjoyed my night there. Food was delicious helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Hassan II Mosque
Guided tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco

We should have stayed longer. The mosque was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco
Quality of Experience
I love Chefchauoen the best so much to see food delicious
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Nov 21, 2023
Hi Donna, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority. Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will... Read more

Hi Donna,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Samir provided you with an exceptional service. Our team takes great pride in delivering knowledgeable and punctual service while ensuring our passengers' safety remains the top priority.

Samir truly embodies the values we uphold, and your kind words about his safe driving and attention to safety mean a lot to us. We'll be sure to pass on your appreciation to him, as it will undoubtedly motivate him to continue delivering outstanding service to our valued customers like yourself.

We appreciate your trust in our service and look forward to serving you again in the future!

Best regards,
Ali

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.