Kimkim Trip Reviews

4.8
Based on 15,920 ratings
Read 15,920 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing 3 Passes Experience
Nepal | Nov 3 - Nov 23, 2023

R
Ryan T.
Canada | Reviewed on Nov 24, 2023
I booked my Everest Three Pass Trip with Ngima Dorji Sherpa through the kimkim site. From the start Ngima was fast with providing answers to my questions and was clearly knowledgeable. I decided to chose his guiding company in large part because I wanted a local company and learned Ngima runs the only Sherpa owned guiding operation in Nepal. Once the trip started Ngima was fabulous with airport pick up and the tour of Kathmandu. He was generous enough to invite me and two other trekkers... Read more

I booked my Everest Three Pass Trip with Ngima Dorji Sherpa through the kimkim site. From the start Ngima was fast with providing answers to my questions and was clearly knowledgeable. I decided to chose his guiding company in large part because I wanted a local company and learned Ngima runs the only Sherpa owned guiding operation in Nepal. Once the trip started Ngima was fabulous with airport pick up and the tour of Kathmandu. He was generous enough to invite me and two other trekkers to a book launch party (Step by Step!) and we enjoyed an amazing night and dance party. Nigma somehow arranged me to fly to Lukla direct from the Kathmandu airport, saving the 4 hr transfer. He has fabulous connections and this came in handy a few times. Once in Lukla I met my guide Pemba and porter Dil. Both were super friendly and we got along right away. On trek I was impressed with Pemba's knowledge of the area and the people. He was quite connected to people in nearly every community and it meant some great access to the local culture including visits to schools, health centers and local Sherpa teahouses. Pemba was also great at adjusting our daily schedule when we were making great progress and also did his best to adjust to avoid the more overcrowded towns. On the harder pass crossings Pemba was great with pacing and ensuring we took enough breaks to keep our energy high. Towards the end of the trip I ended up picking up a parasite and both Pemba and Ngima were incredibly supportive to make some major adjustments in the plans and get me the medical treatment I needed. Getting sick is never fun but they did everything they could to ensure it was as smooth as possible. Overall it was an amazing visit to the Himalayas. I loved that the trek was a physical challenge with views that will stay in my memory forever. I cannot say enough great thinks about Ngima. As a guide company operator he does the perfect job in planning and communication. As a person Ngima is warm, generous and deeply connected to his community. It was a pleasure to meet him, Pemba and Dil and hope to get back to Nepal soon to share another adventure with them.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 26, 2023

Hi, Ryan T.
Thank you so much for your wonderful review. I am glad to hear that you had a memorable trip and that you are happy with the services provided by our staff. I hope to see you again for your next adventure soon.

Best regards,
Ngima ( NMMT family)

My birthday trip to Japan!
Japan | Nov 6 - Nov 20, 2023

Terri
Terri W.
Seattle, WA | Reviewed on Nov 24, 2023
Angel did a fantastic job! Our trip had just the right amount of discovery on our own while having day to day details taken care of. We were able to successfully negotiate trains, buses, subways and even a ferry. We stayed at wonderful guest houses and onsens along the Kumano Kodo Trail. Our hosts were gracious and the food was terrific. The driver and guide were delightful and interesting people. Angel checked in with us daily which was nice to remind us of travel details for that day.... Read more

Angel did a fantastic job! Our trip had just the right amount of discovery on our own while having day to day details taken care of. We were able to successfully negotiate trains, buses, subways and even a ferry. We stayed at wonderful guest houses and onsens along the Kumano Kodo Trail. Our hosts were gracious and the food was terrific. The driver and guide were delightful and interesting people. Angel checked in with us daily which was nice to remind us of travel details for that day. I would definitely choose kimkim again for a self guided travel experience. And if anyone is considering Japan, I would highly recommend Angel.

Hotel Reviews
Ryokan Yunominesou 湯の峯荘
Yunomine Onsen

Really enjoyed this ryokan with it's outdoor baths and delicious food.

Authenticity & Character
classic tatami rooms
Location
Staff
Shibuya Excel Hotel Tokyu
Tokyo

I was worried the hotel was to big and impersonal but it turned out to be nicely located for Shibuya, catching trains and walking to the Palace. The views of Tokyo were also amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanazawa Zoushi
Kanazawa

We loved this hotel!!! The staff were friendly and welcoming. The rooms were aesthetically beautiful. They had free drinks and made us udon noodles at night.

Authenticity & Character
Aesthetically beautiful
Location
Staff
very welcoming
Cleanliness & Comfort
Osaka Excel Hotel Tokyu
Osaka

We spent only one night. The staff seemed a little harried but was able to answer our questiosns.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GUEST HOUSE Kumano Yasai
Takahara

What a find! Definitely worth the extra walk down from the trail to experience this delightful guesthouse.

Authenticity & Character
This is an 180 year old Japanese house that was redone beautifully in the inside with the original beams and glass. We had the whole place to ourselves
Location
Staff
Shino did the cooking for our dinner and breakfast. She runs a coffee shop and restaurant. Everything was delicious and the coffee was excellent.
Cleanliness & Comfort
Hitotoki
Chikatsuyu

What makes this place exceptional is the two 75 year old hosts who coddled us with home cooking and amusing conversation.

Authenticity & Character
Typical Japanese home.
Location
Staff
Cleanliness & Comfort
A little cramped with bathroom space but all doable
Sansaro Cafe & Guesthouse
Koguchi

We were grateful this guesthouse was available. However, the owner wasn't aware that the onsen wasn't open so had to clean her own bathroom before we could get showers.

Authenticity & Character
Location
We would have chosen a place closer to the trail but again we were grateful for someplace to stay.
Staff
Cleanliness & Comfort
Hotel Urashima
Katsuura

What a quirky resort. The absulte BEST onsen with the hot springs in caves overlooking the ocean. It was a great place to relax after five days of treking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Daiwa Roynet Hotel Kyoto ekimae PREMIER
Kyoto

Small rooms. If I were staying longer in Kyoto I would have chosen another place. However very close to the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Kurobe Gorge Railway
The Kurobe Gorge Railway
Toyama

Delightful trip. Lovely hike. Beautiful gorge.

Quality of Experience
Guides, Drivers and Staff
Our driver turned out to be a music conductor. We had lots to talk about.
Transport
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Yoshi planned a beautiful day experiencing Arashiyama.

Quality of Experience
Guides, Drivers and Staff
Yoshi was a great guide who answered all our questions the area and life as a Japanese woman.
Transport
Yoshi had everything planned so it all happened with little waiting.
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Nov 27, 2023
Hi Terri,
Hope you have a great day.
Thank you so much for sharing your enjoyable and memorable experience and thoughtful,detailed and overall feedback. We are so grateful for it, which will bring us to understand more about the travelers’ idea and impression on the culture and nature in Japan. You are so kind and considerate, I have learned a lot from you. Thank you for choosing our services, and we are grateful to have played a part in making your vacation enjoyable. It’s so delightful... Read more

Hi Terri,
Hope you have a great day.

Thank you so much for sharing your enjoyable and memorable experience and thoughtful,detailed and overall feedback. We are so grateful for it, which will bring us to understand more about the travelers’ idea and impression on the culture and nature in Japan.

You are so kind and considerate, I have learned a lot from you. Thank you for choosing our services, and we are grateful to have played a part in making your vacation enjoyable. It’s so delightful to know that you enjoyed the local guest house along the Kumano Kodo Trail even though some of them didn’t meet your expectation. The availability of the local lodging along the Kumano Kodo Trail is limited and thanks a lot for your understanding. There are multiple and colorful Asian culture and natural beauty in Japan. Welcome you and your family back again in the future.

Take care and keep traveling!

Wish you and your family happy life now and future.

Yours sincere,
Angel

Jessie planned Santiago and Patagonia, Chile.
Chile | Nov 14 - Nov 23, 2023

Karen
Karen L.
Waxahachie, TX | Reviewed on Nov 24, 2023
Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical. Read more

Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical.

Hotel Reviews
Hotel Panamericana Providencia
Providencia

Many things to do in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costanera
Puerto Natales

Beautiful views and accommodating staff. Walls are a bit thin, though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

Cute hotel with a sweet history. The owner was actually the one who checked us in, and SO very helpful with our needs. We only had 1.5 hours between check in and our excursion, we got our laundry and lunch dealt with, thanks to her assistance. We loved the feel of this place, and the bed was super comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

This was exactly what we wanted- lunch was amazing, the captain was great- maneuvered the boat so everyone could get a view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

This was interesting because we didn’t know what to expect. First trek was fun and scenic, though the guide seemed to think it was a race. Second trek (waterfall, hike to horns) was beautiful, and we got left behind while taking pictures of the scenery that the guide seemed to take for granted. You can’t really get lost, though, as there’s 1 trail in and out. Third trek was more strenuous, but doable. Take a jacket, as that wind goes right to your bones.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Best part of the trip!!!! Penguins! So many, so cute.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 24, 2023

Hi Karen and Steven,

Thank you for the kind review 😊 I'm glad everything worked out and you were able to enjoy your trip! Especially love that you got to see the adorable penguins 🐧

All the best in your future travels,
Jesse

There are lots of areas that need improvement...
Vietnam | Nov 7 - Nov 19, 2023

P
Payal G.
San Ramon, CA | Reviewed on Nov 24, 2023
There are lots of areas that need improvement like the quality of guide service . There fluency in English and knowledge about the country etc . Also certain actions taken by them like putting me on a motor bike even though I was reluctant as I was dizzy . This would impact safety concerns( Sapa) . Also the quality of the hotel in Hoi An. Also removing the visit to the tunnels in Saigon from the itinerary. Thanks Read more

There are lots of areas that need improvement like the quality of guide service . There fluency in English and knowledge about the country etc . Also certain actions taken by them like putting me on a motor bike even though I was reluctant as I was dizzy . This would impact safety concerns( Sapa) . Also the quality of the hotel in Hoi An. Also removing the visit to the tunnels in Saigon from the itinerary. Thanks

Hotel Reviews
Bespoke Trendy Hotel Hanoi

The service at the breakfast buffet was amazing ! The staff was very kind and accommodating. The staff at the front desk was sloppy and never welcomed us with a welcome drink .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Topas Ecolodge
sapa

The Topas lodge was literally heaven on earth ! Great staff , food service and cleanliness..

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capella Cruise
Halong

We had a comfortable cruise ! Good staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aira Boutique Hoi An Hotel & Villa
Hoi An

This place was a let down . We had a room up in the attic . The front lobby , passages smelts of food and oil . Not impressed!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Majestic Saigon
Ho Chi Minh

Perfect location in district one . Friendly staff , clean rooms .

Authenticity & Character
Location
Staff
Activity Reviews
Hanoi Fullday City Tour  with Train Track Coffee Enjoying
Hanoi Fullday City Tour with Train Track Coffee Enjoying
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Street food walking tour (S)
Hanoi Street food walking tour (S)
Hanoi

Good street food tour .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek to Lech Dzao & Thanh Kim Villages
Trek to Lech Dzao & Thanh Kim Villages
Sapa

The guide decide to put us on motorbikes without helmets . It was a safety concern

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay
Food
Guides, Drivers and Staff
Transport
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Dark & Bright Cave - Lan Ha Bay - Tuan Chau (Capella)
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local Market - Basket Boat - Fishing & Cooking Experience (N)
Local Market - Basket Boat - Fishing & Cooking Experience (N)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City Highlights
Ho Chi Minh City Highlights
Ho Chi Minh City

Major improvement needed ! Guide needs to be fluent in English and also have depth of knowledge of history . Also we were under the impression the tunnels were increased in the tour . However we never got to see them !

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 28, 2023

Dear Payal,
Thank you for taking the time to share your experience with us! We’re over the moon to hear that you’re happy about your holiday! Your feedback is highly appreciated, as it enables us to further develop our services and organize memorable trips for our future clients.
Thank you again for choosing our company and we hope to see you again!
With my best regards,
Hien

Great service great selections
France | Nov 18 - Nov 23, 2023

Barbara
Barbara C.
Atlanta, GA | Reviewed on Nov 24, 2023
My granddaughter, and I just had an awesome experience with KimKim. Our travel agent, Lucie, selected places for us to go and things for us to see in Paris that were specific to our interests and fit within five day timeframe. The Mythic 2CV 3-hour tour that opened our trip was wonderful! It gave us an overall picture of Paris so that we could add onto it throughout the week. Our 9 Hotel Opéra had a great location and was very clean! We would never have missed making macarons,... Read more

My granddaughter, and I just had an awesome experience with KimKim.

Our travel agent, Lucie, selected places for us to go and things for us to see in Paris that were specific to our interests and fit within five day timeframe.

The Mythic 2CV 3-hour tour that opened our trip was wonderful! It gave us an overall picture of Paris so that we could add onto it throughout the week. Our 9 Hotel Opéra had a great location and was very clean!

We would never have missed making macarons, chocolate goodies, and the gourmet food tour. Believe it or not, our food tour guide was gluten-free just like my granddaughter. She even went out of her way to buy gluten-free bread for her to use as we sampled so many goodies.

Of course, we loved the Dali museum, the wonderful tour by Alouise a Montmartre, the Eiffel Tower at night, the boat tour on the Seine river, and the Saint Chapelle Stain-glass windows.

I would recommend Lucie as a travel agent to anyone who wants to go to France!

Hotel Review
Le 9Hotel Opera
Paris

Very clean! Daytime receptionist was very helpful.

Authenticity & Character
Great breakfast
Location
Near many restaurants and a beautiful park
Staff
Cleanliness & Comfort
Activity Reviews
Visit of the chocolate museum with tastings
Visit of the chocolate museum with tastings
Paris

Besides, seeing the museum, we added on chocolate making. That made the experience 10 times more meaningful.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveiling Masterpieces at the Louvre Museum
Unveiling Masterpieces at the Louvre Museum
Paris

Too crowded

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Replied on Nov 27, 2023

Hi Barbara,

Thank you again for such a sweet feedback. It was a great pleasure to organize this Parisian week for you and Rebecca and I am so happy you had a good time.

I am glad that our guides took such a good care of you :) I see that all visits went well, appart from the Louvre museum that was too crowded. Unfortunately this museum is tooooo famous and everyone wants to visit it. So yes, it can become a little overwhelming, but it has so many treasures to admire.

I would be happy to help you friends if they wish to travel to France. Don't hesitate to reach out ;)

Luxury in Vietnam!
Vietnam | Jul 8 - Jul 13, 2023

Matthew
Matthew F.
Irvine, CA | Reviewed on Nov 24, 2023
Trang's itinerary exceeded our expectation! It was our first time in Vietnam and Trang provided us an unforgettable trip, filled with memories that will last a life time. My favorite experience was the overnight cruise tour of Ha Long Bay. The limestone rocks were breathtaking and it was so romantic to the the sunset and the light of the moon on the rocks at night. We also enjoyed taking a Sampa through the caves, swimming in the bay and they even taught us how to make fresh spring rolls! We... Read more

Trang's itinerary exceeded our expectation! It was our first time in Vietnam and Trang provided us an unforgettable trip, filled with memories that will last a life time. My favorite experience was the overnight cruise tour of Ha Long Bay. The limestone rocks were breathtaking and it was so romantic to the the sunset and the light of the moon on the rocks at night. We also enjoyed taking a Sampa through the caves, swimming in the bay and they even taught us how to make fresh spring rolls! We had two city tour guides on the trip (one for Hoi An and Ha Noi) and both were very friendly, talkative, willing to take our picture and explore things that caught our eye. Our favorite hotel was Palm Garden Resort where we had excellent service, food, a private beach and one of the best massages at the spa. Overall, we really enjoyed learning about the culture, history food and we can't wait to come back.

Local specialist: Trang NGUYEN
Trang
Trang NGUYEN
Local specialist in Hanoi, Vietnam | Replied on Nov 27, 2023

Hi Matthew,

Thank you much for your review and I'm very happy when you enjoyed the trip with us. I hope to see you again on your next trip to Vietnam and South-East Asia

Wish you all the best in life!

Best regards
Trang

Namibia Adventure
South Africa | Nov 4 - Nov 18, 2023

Jay
Jay P.
United Kingdom | Reviewed on Nov 24, 2023
We travelled to Namibia as a family of 4 adults. I have an extremely busy life so to plan a trip like this is very difficult. Bianca planted the seeds of the adventure and have several iterations, we settled on a final plan. Bianca was very patient and responded quickly to any questions (we had plenty of them).
The trip was excellent. The accommodation she selected met the brief exactly....basic lodgings for the one nighters and more comfortable (upmarket) lodgings for the remainder. The...
Read more

We travelled to Namibia as a family of 4 adults. I have an extremely busy life so to plan a trip like this is very difficult. Bianca planted the seeds of the adventure and have several iterations, we settled on a final plan. Bianca was very patient and responded quickly to any questions (we had plenty of them).
The trip was excellent. The accommodation she selected met the brief exactly....basic lodgings for the one nighters and more comfortable (upmarket) lodgings for the remainder. The car rental company were also top notch.
All in all, we had a very memorable adventure and would love to visit Namibia again (with the help of Bianca of course).

Activity Review
Windhoek day on leisure
Windhoek day on leisure
Windhoek
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Dec 07, 2023

Hello Jay and family,

Thank you for the wonderful feedback, and I am happy to hear that you all had a wonderful time! I have also just spent 12 days in Namibia again. It takes my breath away every time and there is still so much to explore!

It was a pleasure working with you to plan your family adventure. I hope to hear from you again in the future.

Best wishes,
Bianca

Incredible India....
India | Nov 15 - Nov 23, 2023

ruth
ruth m.
Singapore | Reviewed on Nov 24, 2023
Incredible India and that's exactly what it was! A trip of a lifetime..... we loved every minute. Thank you Ravi and Team Active India. We will be back! Ruth, Michelle and Evie. Read more

Incredible India and that's exactly what it was! A trip of a lifetime..... we loved every minute. Thank you Ravi and Team Active India. We will be back! Ruth, Michelle and Evie.

Hotel Reviews
RAJMAHAL PALACE RAAS JAIPUR

This was the highlight of our trip..behind the Taj Mahal but only just. EVERYONE who comes to Jaipur must stay here if they can. It was the most wonderful experience and surprise. We absolutely loved it here....2 nights was just right....but we could have done longer..... food, service, hotel...just outstanding. LOVED.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Oberoi New Delhi
New Delhi

A must if you are staying in Dehli! Not only is this a wonderful hotel the food is out of this world. We will always stay Oberoi going forward!

Location
Staff
Cleanliness & Comfort
Tajview, Agra - IHCL SeleQtions
Agra

We loved the service in this hotel. Only opportunity was the food choices and your hotel just needs a little upgrade.... it didn't affect our trip or our stay... we loved Agra!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ramathra Fort

WOW WOW WOW WOW WOW..... this was a gem. We stayed one night but if possible stay 2....it was like something from a film! Loved.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Imperial New Delhi
Delhi

We were excited but the visuals online but when we were here we felt it was a little dated. The food and service was outstanding!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Nov 24, 2023
Dear Ruth
Thank you so much for taking out time to share feedback about your recent trip to India! We are delighted to hear that your experience in India was wonderful and that you all enjoyed every moment of your holiday.
It's wonderful to know that you found Indian people so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Indian food and delicacies are unparalleled, and we're pleased... Read more

Dear Ruth
Thank you so much for taking out time to share feedback about your recent trip to India! We are delighted to hear that your experience in India was wonderful and that you all enjoyed every moment of your holiday.

It's wonderful to know that you found Indian people so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Indian food and delicacies are unparalleled, and we're pleased that you enjoyed them.

On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words.

We hope you can visit India again in the future and explore even more of what our country has to offer. If you decide to do so, please don't hesitate to get in touch with us again.

Thank you for trusting us with your vacation!

Warm regards,

Ravi

Trip of a lifetime!
New Zealand | Nov 5 - Nov 13, 2023

Rik
Rik R.
Petaluma, CA | Reviewed on Nov 24, 2023
Lydia was an extraordinary help in planning and implementing my trip every step of the way! I highly recommend her, New Zealand Fine Tours, and kimkim! It was a trip I wanted to do my whole life and didn't get around to it now. Every part of the tour was gorgeous, beginning with the journey into Hobbiton and the LOR sets were incredible. The Maori tours and shows were incredible. Mt Cook was especially beautiful, transcendent in a word. Took my breath away. Then on to Queenstown for stunning... Read more

Lydia was an extraordinary help in planning and implementing my trip every step of the way! I highly recommend her, New Zealand Fine Tours, and kimkim! It was a trip I wanted to do my whole life and didn't get around to it now. Every part of the tour was gorgeous, beginning with the journey into Hobbiton and the LOR sets were incredible. The Maori tours and shows were incredible. Mt Cook was especially beautiful, transcendent in a word. Took my breath away. Then on to Queenstown for stunning boat rides on the Lake and a dinner across the lake on one of the nights. Finally, the trip out to the West Coast of the South Island was yet another gem. All along the way my trip was planned step by step, the transportation was prompt with enjoyable and well informed tour guides, and the accommodations were clean and comfortable. The trip included some meals which were very good and memorable. Thank you Lydia and all the folks at NZFTs and kimkim.

Local specialist: Lydia Ford

Our first trip to Peru with a guide!
Peru | Nov 13 - Nov 19, 2023

Zainab
Zainab O.
Chicago, IL | Reviewed on Nov 24, 2023
Liz helped plan my trip to Peru with a group of 4 family members. She was attentive and customized the trip to our liking. Going to Peru was very memorable! It was def worth it! Lisabeth was available throughout the trip over whatsapp and answered all our questions and concerns regarding transportation and the tours. I am still daydreaming about our trip! I would have hoped the hotels be a bit higher caliber in Cusco but regardless was a fun trip overall :) THANK YOU! Read more

Liz helped plan my trip to Peru with a group of 4 family members. She was attentive and customized the trip to our liking. Going to Peru was very memorable! It was def worth it! Lisabeth was available throughout the trip over whatsapp and answered all our questions and concerns regarding transportation and the tours. I am still daydreaming about our trip! I would have hoped the hotels be a bit higher caliber in Cusco but regardless was a fun trip overall :) THANK YOU!

Activity Reviews
Shared Quad bikes tour in Moray & Maras
Shared Quad bikes tour in Moray & Maras
Sacred Valley

very friendly staff and took the time for us to ride the quads and be comfortable with navigating before heading out! My sister was scared and the guide took her on his bike and she loved it! I wish it was longer and didnt know that there was a lagoon quad bike tour (perhaps worth exploring too!) with did the Moray and Maras and was fun to tour with Quads for sure!! We went in November and was still amazing weather.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Shared Humantay Lake Trek:  Small group
Shared Humantay Lake Trek: Small group
Cusco

amazing and a hike to remember!! Our guide Judith was amazing and was very helpful in having us navigate the hike. We went uphill using horses (since we were very sore from the Inca and Wayna Picchu hike) and loved seeing Lake Humantay!! A MUST SEE!!

Quality of Experience
Food
please change the food (breakfast and lunch) for this trip. Although the location is amazing, the food is terrible and we all ended up with an upset stomach...
Guides, Drivers and Staff
Transport
The driver was bad, very speedy and the road was very zigzaggy over the mountains. I felt nauseous partly from his driving and from the altitude. It wasnt like this on prior hikes
Shared Short Inca Trail Trek 1/2
Shared Short Inca Trail Trek 1/2
Peru

Our guide Claudio was a Godsend! He was so friendly, informative and made the hike memorable. it was 7 hours long but we didnt feel it! He would wait for us and we loved exploring the ruins and the Inca trail. Reaching sun gate at the end was a dream!! The sun came out and illuminated Matchu Picchu! It was THE highlight of my trip...make sure to go!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner at Chicha Restaurant by Gaston Acurio - Creative Menu NC
Dinner at Chicha Restaurant by Gaston Acurio - Creative Menu NC
Cusco

underwhelming food and service. I would not have booked it if I had known it wasnt anything special. KimKim was kind enough to cover it for our reservation..

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Dec 01, 2023

Hi Zainab,
Great pixs!🤩
Thanks for taking the time to leave such a great review! 😊
I was very glad to help you with the planning. I'll share your review with our team, they'll be happy to know that you had a great time here!
Please take care and let me know if we can help you in the future!
Kindly,
Liz.

Mexican Adventure!!
Mexico | Nov 11 - Nov 16, 2023

R
Rachel O.
San Jose, CA | Reviewed on Nov 23, 2023
Rene did a great job helping us plan an amazing trip to Mexico. He really helped us build the adventure we were looking for and organized an amazing hike to see the Monarch butterflies. The cabin we stayed in in Almanaco was breathtaking!! The biking around Teotihuacan was also a highlight as well as the recommendations around Mexico CIty! Very well organized! Read more

Rene did a great job helping us plan an amazing trip to Mexico. He really helped us build the adventure we were looking for and organized an amazing hike to see the Monarch butterflies. The cabin we stayed in in Almanaco was breathtaking!! The biking around Teotihuacan was also a highlight as well as the recommendations around Mexico CIty! Very well organized!

Hotel Reviews
Hampton Inn & Suites Mexico City
Mexico City

Perfect hotel in the heart of the city. Excellent place to stay. Free breakfast. Spacious bedrooms. Even have a workout room!

Amanalco Alpine Cabins

such a cool experience. Amazing hospitality. Beuatiful sunrise and sunset in the mountains, Stars at night were incredible. Provided fire wood to make a fire in our cabin!! One of the coolest places I have ever stayed,

Authenticity & Character
Location
Surrounded by beautiful mountains in the wilderness, does not get much better than that
Staff
Cleanliness & Comfort
Hotel Mesón de Leyendas
Valle de Bravo

Great breakfast! Spacious and clean room in a perfect spot of the town. Only downside was that the walls are very thin and there was a lot of noise coming from the street and school across the road at night and early in the AM.

Activity Review
Embark on two-day trekking adventure to the Amanalco Basin
Embark on two-day trekking adventure to the Amanalco Basin
Amanalco

Such a cool and amazing hike. Monarch butterflies were so beautiful and so cool to see. Felt very safe with guide. Incredibly nice to get out of the city and be in nature and more remote. Amazing place to stay in the middle.

Guides, Drivers and Staff
Luis was an incredible guide who was so kind and informative.
Transport
Great taxi drivers. Felt very safe. Stuff always arrived. And they always showed up.
Local specialist: Rene Rodarte

Our guide in Chiang Mai, Dare was extremely h...
Thailand | Nov 5 - Nov 15, 2023

Paul
Paul B.
United Kingdom | Reviewed on Nov 23, 2023
Our guide in Chiang Mai, Dare was extremely helpful, knowledgeable and with a good sense of humour Read more

Our guide in Chiang Mai, Dare was extremely helpful, knowledgeable and with a good sense of humour

Hotel Reviews
Royal Princess Larn Luang Bangkok

Decent breakfast and large room but bathroom needed refresher

Authenticity & Character
Location
Staff
Concierge good bar staff disinterested
Cleanliness & Comfort
Bodhi Serene Chiang Mai Hotel (SHA Extra Plus)
Chiang Mai

Good location and a real oasis. Breakfast could have been better but room was superb

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Lovely location with a lot of choice

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

Great experience with the elephants. Only gripe was there were a lot of us there

Quality of Experience
Food
Simple but just what you need
Guides, Drivers and Staff
Transport
Bangkok evening Yaowarat Street Food Tour (KT)
Bangkok evening Yaowarat Street Food Tour (KT)
Bangkok

Perfect after the long flight. Short but gets you into your holiday experience straight away

Quality of Experience
Food
Very simple but good
Guides, Drivers and Staff
Transport
Loved the tuk tuk
Bangkok City Tour Full Day (KT)
Bangkok City Tour Full Day (KT)
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Trip on the long tail boat was nice but a little long
Salt Farm – Train Market – Coconut Sugar Farm - Damnoen Saduak Floating Market (Half Day Tour KT)
Salt Farm – Train Market – Coconut Sugar Farm - Damnoen Saduak Floating Market (Half Day Tour KT)
Bangkok

Loved the train and the train market. Salt farm was a little disappointing but the trip to the floating market was a great way to end.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Nov 24, 2023

Dear Paul,

Thanks so much for your review! We’re really glad to know that you enjoyed your holiday in Thailand.
Your feedback is highly appreciated, as it enables us to further develop our services. Trust us, you’ve made our day immensely better by sharing your experience.

Thanks again for the review and for being such a great customer.
With my best regards,
Hien

My holiday in Vietnam was organized perfectl...
Vietnam | Nov 15 - Nov 22, 2023

M
Monika K.
Australia | Reviewed on Nov 23, 2023
My holiday in Vietnam was organized perfectly.
I visited Ho Chi Minh City, Hoi An. Hanoi & Halong Bay ( Erina Cruise).
Every hotel excellent, all trip , privet transport on time .
I am very happy that I chose Kimkim.
Ashley is the best agent, She organize my trip perfect and communication.
She is lovely and very helpful.
I recommend 100%
Read more

My holiday in Vietnam was organized perfectly.
I visited Ho Chi Minh City, Hoi An. Hanoi & Halong Bay ( Erina Cruise).
Every hotel excellent, all trip , privet transport on time .
I am very happy that I chose Kimkim.
Ashley is the best agent, She organize my trip perfect and communication.
She is lovely and very helpful.
I recommend 100%

Hotel Reviews
Adora Art Hotel

Excellent. Room perfect, food very good,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Silkotel Hoi An
Hoi An

Fantastic hotel and excellent stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bespoke Trendy Hotel Hanoi

hotel wonderful ,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Erina Cruise

Amazing trip , food , attractions , room with view on mountains.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Nov 24, 2023

Hi Monika,
Thank you for your kind words and thorough feedback! We are so thrilled to hear that you had such a perfect vacation and that you were so happy with our services.
We hope to have the pleasure of welcoming you back to Southeast Asia in the future.
Best wishes!
Ashley

Fabulous custom trip in Greece!
Greece | Nov 4 - Nov 15, 2023

M
Marion L.
Leawood, KS | Reviewed on Nov 23, 2023
Chris (Greece) was terrific! Listened to our preferences, crafted a terrific plan and patiently worked with us to include amazing places we found in our own. Available and responsive from planning to stages to support while on the trip. When we realized staircases in different villages were a challenge for one of us, Chris preemptively located a different (and perfect) hotel for us in Santorini. Chris organized wonderful tours with extremely knowledgeable guides and drivers for every leg of... Read more

Chris (Greece) was terrific! Listened to our preferences, crafted a terrific plan and patiently worked with us to include amazing places we found in our own. Available and responsive from planning to stages to support while on the trip. When we realized staircases in different villages were a challenge for one of us, Chris preemptively located a different (and perfect) hotel for us in Santorini. Chris organized wonderful tours with extremely knowledgeable guides and drivers for every leg of the trip. All just fabulous, recommend without hesitation! This was my 3rd trip with Kimkim & continue to be very pleased with the service and quality throughout.

Thank you Chris!

Local specialist: Chris Leontopoulos

We understand that you were busy, but we were...
Japan | Nov 2 - Nov 15, 2023

A
ann s.
Morocco | Reviewed on Nov 23, 2023
We understand that you were busy, but we were it appeared to us that it took an overly long time to finalize our plans. We have not experienced these types of delays with other companies with whom we have dealt. We do understand that you were were coming out of the pandemic, but we thought you should know how we felt. Overall, we were extremely happy with our trip. Read more

We understand that you were busy, but we were it appeared to us that it took an overly long time to finalize our plans. We have not experienced these types of delays with other companies with whom we have dealt. We do understand that you were were coming out of the pandemic, but we thought you should know how we felt. Overall, we were extremely happy with our trip.

Activity Reviews
Full Day Private Tour with a Local Guide
Full Day Private Tour with a Local Guide
Kyoto

Excellent! Could not have asked for more!

Quality of Experience
Guides, Drivers and Staff
Transport
See Peter Zingg's review about needing a second ticket for one train.
Private guided day in Tokyo
Private guided day in Tokyo
Tokyo

He spent extra time with us at the end giving us advise.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kanata Ide
Kanata
Kanata Ide
Local specialist in Kyoto, Japan | Replied on Nov 24, 2023

Hello Ann,

Thank you for taking the time to provide some feedback. We are delighted to hear that everyone had an enjoyable time on the tour.

We certainly understand that the request and confirmation process may have taken longer than expected. We are currently seeing delays in response times from the small family-run inns we work with due to the unprecedented amount of demand for travel in Japan at this time. Your patience is greatly appreciated.

If you do ever wish to visit again we would be more than happy to welcome you back and create a new itinerary!

Kind regards,
Kanata

Good Trip Booking Website --Safe and Fun Activities
Mexico | Nov 9 - Nov 16, 2023

N
Nikhita C.
Cupertino, CA | Reviewed on Nov 23, 2023
Our trip advisors Rene, Lizbeth, and Ximena were really helpful with any questions and concerns we had and they had taken into consideration that my friend was vegan when booking and trip planning. Thank You so much for your help! Read more

Our trip advisors Rene, Lizbeth, and Ximena were really helpful with any questions and concerns we had and they had taken into consideration that my friend was vegan when booking and trip planning. Thank You so much for your help!

Hotel Reviews
Hotel Punto Mx
Mexico City

Hotel was really good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Sueño Hotel & Spa
Puebla

The hotel was kind of hidden, but gives you nice fairytale vibes. The only reason I give this a 3 is because the toilet broke the night we got there but the staff was attentive and kind and moved us to another room--albeit a little smaller than the one we had before.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Be amazed by the pre-hispanic beauty of the chinampas in Xochimilco
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Driver was late (he got confused), and operator was not responding to us and didn't give us any contact info on how to contact the driver. Operator was also not picking up our phone calls, so we had to reach out to kimkim staff.
Tour of historic Mexico City with street food tasting
Tour of historic Mexico City with street food tasting
Mexico City
Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Casa Azul Museum
Explore the Casa Azul Museum
Mexico City

We did not get to go to the casa Azul museum this time around

See Teotihuacan by Hot Air Balloon
See Teotihuacan by Hot Air Balloon
Mexico
Quality of Experience
Food
I think they started running out of food by the time we got back from the hot air balloon 😅
Guides, Drivers and Staff
Transport
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Biking in Teotihuacán "The City of the Gods" & Overnight in Puebla
Mexico
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Free Afternoon in Puebla
Free Afternoon in Puebla
Mexico
Discover the Magical town of Cholula
Discover the Magical town of Cholula
Mexico
Quality of Experience
Guides, Drivers and Staff
I loved our guide!
Transport
Mole Poblano tour with cooking class
Mole Poblano tour with cooking class
Puebla
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Rene Rodarte

Kimkim planned and executed a terrific Norway experience for us
Norway | Nov 7 - Nov 14, 2023

L
Linda N.
Landover, MD | Reviewed on Nov 22, 2023
Christina at Kimkim did a great job booking a wonderful trip to Norway for us. She was sensitive to our specific requests (I wanted spas and saunas everywhere) and also very knowledgeable about all things Norway - where to stay and what to see and how to get from one place to another. We were three people traveling together, and Kimkim walked us through all of the various railroad trips and transfers so that we very easily could find our way to wherever we needed to be. Christina chose... Read more

Christina at Kimkim did a great job booking a wonderful trip to Norway for us. She was sensitive to our specific requests (I wanted spas and saunas everywhere) and also very knowledgeable about all things Norway - where to stay and what to see and how to get from one place to another. We were three people traveling together, and Kimkim walked us through all of the various railroad trips and transfers so that we very easily could find our way to wherever we needed to be. Christina chose beautiful and convenient hotels for us and arranged great experiences. All of Norway was wonderful, but the northern lights boat ride in Tromso, the Sauna/Fjord experience in Flam, the incredible Flam railroad, the Hotel Norge in Bergen all stand out. Mathia at Kimkim was the person on the ground during much of our trip and he was extremely helpful in making sure we made all connections and everything ran smoothly. We had a couple of little wrinkles - miscommunications with a hotel and a tour guide that caused some confusion and delay. And in both cases, Kimkim staff worked seamlessly to make sure our concerns were quickly addressed and everything was sorted. We would love to visit Norway again - it's amazing - and would be happy to return to Kimkim for help.

Activity Review
Fjordcruise on UNESCO Nærøyfjord
Fjordcruise on UNESCO Nærøyfjord
Norway

This was amazing from start to finish and 100% worth doing - so beautiful and great.

Quality of Experience
Local specialist: Christina Wang
Christina
Christina Wang
Local specialist in Kristiansand, Norway | Replied on Nov 24, 2023

Thank you for taking the time to write a review and sharing your experience, Linda!:)
It was a pleasure planning with you. I would love to do it again, should you decide to return to Norway.
All the best to the 3 of you,
Christina

We had a great trip. Our three guides were fr...
Japan | Nov 2 - Nov 15, 2023

Peter
Peter Z.
San Rafael, CA | Reviewed on Nov 22, 2023

We had a great trip. Our three guides were friendly, knowledgeable, and overall just excellent. Each gave us insight into today’s Japan as well as the historic sites they led us to.

The Oku Travel written guides and maps were informative and clear, and we had no trouble using the train tickets and IC cards provided to us. We really liked the quality and variety of lodgings, dinners and breakfasts in Koyasan and in the Nakasendo post towns.

Local specialist: Kanata Ide
Kanata
Kanata Ide
Local specialist in Kyoto, Japan | Replied on Nov 29, 2023
Hello Peter,
Thank you for taking the time to submit a review and upload these photos. Our team here in Kyoto is very happy to hear that you had a great experience and we will be sure to share your kind words with your guides as well.
Our tour documents have been refined and developed over years of welcoming travelers and conducting inspection trips so we are glad to hear that you found them to be informative and clear. We are also very proud of the small-family run inns we are partnered...
Read more

Hello Peter,
Thank you for taking the time to submit a review and upload these photos. Our team here in Kyoto is very happy to hear that you had a great experience and we will be sure to share your kind words with your guides as well.
Our tour documents have been refined and developed over years of welcoming travelers and conducting inspection trips so we are glad to hear that you found them to be informative and clear. We are also very proud of the small-family run inns we are partnered with so we are delighted to hear that you enjoyed your stays and the culinary experiences offered.
We hope to have the pleasure of welcoming you back to Japan in the future.
Kind regards,
Kanata

We had a great trip and would definitely recommend Kimkim's service
Thailand | Nov 12 - Nov 19, 2023

Dan
Dan C.
Culver City, CA | Reviewed on Nov 22, 2023
We had a great trip and would definitely recommend Kimkim's service. Our coordinator Tina was very thorough at putting together a custom itinerary based on our specific interests from the available pre-packaged tours. She was very responsive in the planning stage as well as during our trip and kept us up to date with details and changes. All through our trip everything went as planned (with the exception of one tour pick-up time that was listed incorrectly, but it did not negatively impact... Read more

We had a great trip and would definitely recommend Kimkim's service. Our coordinator Tina was very thorough at putting together a custom itinerary based on our specific interests from the available pre-packaged tours. She was very responsive in the planning stage as well as during our trip and kept us up to date with details and changes.

All through our trip everything went as planned (with the exception of one tour pick-up time that was listed incorrectly, but it did not negatively impact anything else). It was great to have drivers and guides arranged each day, and a clear schedule laid out ahead of time. Great experience and we will very likely use Kimkim's service again in the future.

Hotel Reviews
Silom Serene Hotel
Bangkok

Very comfortable and clean. Had the best sleep of our trip here. Location is conveniently near BTS and some small shops to get a good breakfast.

Boutique Raft Resort River Kwai
Kanchanaburi

Amazing location right on the river! The scenery is beautiful and it was great to sit on our porch and put our feet in the water. Staff was very attentive and friendly. They helped us arrange a driver to take us to Erawan National Park and to take us back to the airport after checkout. The beds were not the most comfortable and it was difficult to get the room temperature ideal (the air conditioner could only go down to 23C to avoid overloading it). We didn't get the best sleep, but it was overall worth it for the location and memorable experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Bangkok to Kanchanaburi via Mae Klong market and Damnoen Saduak Floating Market
Transfer from Bangkok to Kanchanaburi via Mae Klong market and Damnoen Saduak Floating Market
Thailand

The Maeklong Railway Market was a really fun experience. It's amazing to see the dense and varied shops and how smoothly they function around the arriving and departing train. Despite being a tourist attraction, it felt like an authentic local market with lots of interesting produce, meats, and crafts. The Damnoen Saduak Floating Market, on the other hand, felt much more like a tourist trap. It was fun to ride around on the canals, but it was crowded and the vendors are all selling the same items with high pressure sales tactics on a (literally) captive audience. We wouldn't recommend this one. Overall the day was very nice. Shoutout to our guide Betty for being super fun and energetic! We got to see a lot of fun things and had a smooth ride from our hotel to our next destination.

Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

This was among the best activities on our trip. The full day experience was really well organized from the transportation to the food and the scenery was beautiful. The staff at John Gray's Sea Canoe really went out of their way to make the experience full and memorable. We got 2 full meals plus a coffee & snack break in between travel segments, and we did multiple outings in the canoe to visit some really breathtaking sights around the sea caves. They even gave us some time to swim in the water and try paddling the canoe ourselves. In the evening each guide helped their 2-3 patrons create a beautiful krathong made from banana tree and leaves to set afloat after dark. It was a fun interactive experience and it was amazing to see the skill and variety in all the different krathong designs. After dinner we brought our krathong out on the water and got to enjoy it in the darkness of the cave. When it was extinguished we got to see the bioluminescent plankton up close! This was a great experience and we highly recommend it to anyone visiting Phuket.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Longtail Boat Bangkok Canaling Tour!
Longtail Boat Bangkok Canaling Tour!
Bangkok

Fun excursion! We learned a bit about Thailand and Bangkok's history and we got to see a part of the city outside of the standard tourist spots. It was cool to see the variety of longtail boats and some of the culture around the canals. The tour is only a couple hours so it was easy to fit into our schedule.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Nov 23, 2023

Hi Dan,
Thank you so much for the details and honest feedback.
This definitely help me improve our services in the future. I really appreciate you enjoyed the trip and had a great time most of the trip.
All the best,
Tina

A Perfect South African Honeymoon
South Africa | Sep 18 - Oct 5, 2023

J
Jessica W.
Manhattan, NY | Reviewed on Nov 22, 2023
We recently entrusted our honeymoon plans to Esther, and we couldn't be happier with how it turned out. Over 18 unforgettable days, we explored Cape Town, Franschhoek, Sabi Sands, and Mauritius. Right from the beginning, Esther took the time to understand our preferences and seamlessly integrated them into a personalized itinerary. Her responsiveness was remarkable, making us feel like a top priority. The accommodations Esther curated in Cape Town and Franschhoek were nothing short of... Read more

We recently entrusted our honeymoon plans to Esther, and we couldn't be happier with how it turned out. Over 18 unforgettable days, we explored Cape Town, Franschhoek, Sabi Sands, and Mauritius. Right from the beginning, Esther took the time to understand our preferences and seamlessly integrated them into a personalized itinerary. Her responsiveness was remarkable, making us feel like a top priority.

The accommodations Esther curated in Cape Town and Franschhoek were nothing short of spectacular, and our Safari at Dulini Moya in Sabi Sands Game Reserve was the absolute highlight of our trip. Each of the hotels was truly a 5 star experience with incredible and attentive staff, luxurious accommodations, and delicious food.

We found ourselves stuck in Franschhoek during a natural disaster. Due to unprecedented flooding, there was no way in or out of the town, and we were unable to depart for our safari. Esther truly went above and beyond, tirelessly working at odd hours to find a solution. Her dedication and support during this unexpected situation not only alleviated our stress but demonstrated her professionalism and genuine care for her clients.

From the outset, every detail was meticulously planned, allowing us to relax and fully immerse ourselves in the joy of our honeymoon. We can't thank Esther enough for this truly unforgettable experience!

Hotel Reviews
Tintswalo Atlantic
Cape Town

A very small, intimate hotel with absolutely breathtaking views, incredible staff, and the most delicious food. Can't recommend enough!

Authenticity & Character
Location
While the hotel is about a 40 min drive from town, the views and service make it worth the stay!
Staff
Cleanliness & Comfort
Mont Rochelle

Beautiful location and incredible staff. We found ourselves here during an unexpected flood and we were taken care of by the absolute BEST staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dulini
Sabi Sands

We spent 3 nights here and it is hands down the best experience we have EVER had. The staff is absolutely incredible and went above and beyond to make sure it was an unforgettable experience. Our guide and tracker were experts and helped us to see all of the Big 5 and so much more. Can't recommend this place enough.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Nov 22, 2023

Hi Jessica
Wow, what a lovely review, you are making me blush ;-). It really was an honour to plan this special trip together with you. The floods were indeed an unexpected adventure! I am glad that we got you to your safari destination eventually and that you enjoyed all the accommodations and experiences during your trip.
Warm regards
Esther

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.