Kimkim Trip Reviews

4.8
Based on 15,961 ratings
Read 15,961 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Enchanting Morocco
Morocco | Oct 19 - Oct 26, 2023

Betsy
Betsy V.
Troy, NY | Reviewed on Oct 28, 2023
Hamid, our driver was excellent! He was very enthusiastic, prompt and full of great information. All of our guides were terrific…with a special shout out to our guide in Volubilis. And, of course, Majid did a great job…especially when we wanted to change plans on the fly. We enjoyed all if Morocco. Especially Chefchaouen, our beautiful hotel in the Atlas Mountains (The Widiane) and our day in Essaouira, We do have a few suggestions:
- We spent an awful lot of time in the car. ...
Read more

Hamid, our driver was excellent! He was very enthusiastic, prompt and full of great information. All of our guides were terrific…with a special shout out to our guide in Volubilis. And, of course, Majid did a great job…especially when we wanted to change plans on the fly.

We enjoyed all if Morocco. Especially Chefchaouen, our beautiful hotel in the Atlas Mountains (The Widiane) and our day in Essaouira,

We do have a few suggestions:
- We spent an awful lot of time in the car. Perhaps we could have been presented with other options for some of the travel - flying or train. Or, at least have had a bigger car.
- We would have liked a little time in the modern parts of Morocco. We saw a lot of the history, but also would have liked to see how the country has developed.
- Lastly, we would have liked some different food options - at least a couple of lunches/dinners more upscale.

All and all - it was a great trip!

Hotel Reviews
Palais Sebban
Marrakech

A great insight into Riads.

Authenticity & Character
Location
It was very accessableu
Staff
Cleanliness & Comfort
Widiane Suite And Spa
Bine El Ouidane

This was a great break from the Riads. Would have liked a full day here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Did not feel it was as accessible as we would have liked.
Staff
The staff was amazing…the most hospitable of our whole trip!
Cleanliness & Comfort
Opera Plaza Hotel Marrakech
Marrakech

The only reason it is not 5 stars is because only one restaurant was open.

Authenticity & Character
Location
We actually enjoyed staying outside the Medina and would have liked this for more than one night.
Staff
Cleanliness & Comfort
Activity Reviews
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Very much enjoyed seeing things outside the Medina

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Walking tour of Marrakech
Half day Walking tour of Marrakech
Marrakesh

The Medina was very interesting, but we didn’t need that much time there…it became a little overwhelming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Needed a larger car for all the driving we did
Marrakech Food Tour
Marrakech Food Tour
Marrakesh

Didn’t do it - we were exhausted and overwhelmed

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A day  Trip to  Essaouira  from Marrakech
A day Trip to Essaouira from Marrakech
Marrakesh

Loved it! A very different side of Morocco!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Ouzoud Waterfalls hike for 2 hours
Explore Ouzoud Waterfalls hike for 2 hours
Marrakesh

Lovely hike - perfect break from dtiving! Too many beggers and shops along the way.

Quality of Experience
Would have liked a choice of where to eat lunch.
Guides, Drivers and Staff
Transport
Explore the Roman Ruins of Volubilis
Explore the Roman Ruins of Volubilis
Fes

Guide was fantastic - ruins are amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with a local Family in Fes
Dinner with a local Family in Fes
Fes

This was a wonderful addition to the trip. The family who hosted us was lovely. It was especially interesting to see the family dynamics.

Quality of Experience
Food
Authentic food made special for us!
Guides, Drivers and Staff
Transport
Day trip from Fes To  Chefchaouen
Day trip from Fes To Chefchaouen
Morocco

This was our favorite city. We liked that we had the afternoon on our own (no guide) so we could get away from the souk and explore some streets off the beaten path.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long trip!
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 29, 2023
Dear Betsy,
Thank you very much for taking the time to share your valuable feedback about your recent trip to Morocco with us. I am glad to hear that your assigned driver/guide, Hamid, went above and beyond so you could cover the significant key site/attraction of the cities given the limited time of the overall trip, which appears to have resulted in long hours in the car, as for Riads stay, the latter are uniquely Moroccan. We highly recommend them to our guests for a better Moroccan...
Read more

Dear Betsy,
Thank you very much for taking the time to share your valuable feedback about your recent trip to Morocco with us. I am glad to hear that your assigned driver/guide, Hamid, went above and beyond so you could cover the significant key site/attraction of the cities given the limited time of the overall trip, which appears to have resulted in long hours in the car, as for Riads stay, the latter are uniquely Moroccan. We highly recommend them to our guests for a better Moroccan experience, rather than staying in big corporate hotels. Thank you again for your review, and I hope you can come back in the future to a different part of the country,
Best wishes,
Majid

Kanchenjuna was fantastic
Nepal | Sep 27 - Oct 23, 2023

John
John F.
Woburn, MA | Reviewed on Oct 28, 2023
Our guide, Bire, was the very best--experienced, supportive, and great company. The itinerary was challenging (as we expected) but worth the effort. Himalayan Trails isn't a discount organization--it's a SERVICE business and their service is exemplary. Top marks. We can't wait to come back. Read more

Our guide, Bire, was the very best--experienced, supportive, and great company. The itinerary was challenging (as we expected) but worth the effort. Himalayan Trails isn't a discount organization--it's a SERVICE business and their service is exemplary. Top marks. We can't wait to come back.

Hotel Review
Hotel Manaslu
Kathmandu

Great service and staff. Excellent services. It's a classic hotel with a wonderful feel that shows it's age in little ways, which totally worked for us.

Authenticity & Character
Location
It's a little bit off the tourist paths.
Staff
Cleanliness & Comfort
Local specialist: Amanda Delecca

We highly recommend this travel agency and th...
Japan | Oct 14 - Oct 24, 2023

Rhonda
Rhonda M.
Makakilo City, HI | Reviewed on Oct 28, 2023
We highly recommend this travel agency and the team of professionals organized by Fei. Before leaving on our 11 day trip to Japan, Fei helped us develop an exciting itinerary for visits to Tokyo, Kyoto, and Osaka. She arranged all our accomadations for the hotels, events, train schedules and drivers - this was very well done and made the trip even more enjoyable. Our 3 tour guides (Yukari, Seiya, and Sachicko) are fantastic! Very informative, personable and caring people. They were... Read more

We highly recommend this travel agency and the team of professionals organized by Fei.

Before leaving on our 11 day trip to Japan, Fei helped us develop an exciting itinerary for visits to Tokyo, Kyoto, and Osaka. She arranged all our accomadations for the hotels, events, train schedules and drivers - this was very well done and made the trip even more enjoyable.

Our 3 tour guides (Yukari, Seiya, and Sachicko) are fantastic! Very informative, personable and caring people. They were flexible and had great restaurant recommendations - delicious local food! Our drivers have also been very good and helpful. Thank you all for a wonderful adventure!
10/10 Would Recommend!🌟

Local specialist: Fei He
Fei
Fei He
Local specialist in Japan | Replied on Oct 30, 2023

Hi Rhonda,
Thanks a lot for your positive feedback! We are so pleased to know that you had a fantastic vacation in Japan, especially delighted to hear that you have wonderful time with our guides, like their recommendation for the local restaurants and enjoy our local food.
Thank you for choosing our services and it’s my great honor and pleasure to play a part in customizing your trip to Japan.
Wish you a happy life and welcome back to Japan again in the future.
Warmest regards,
Fei

An Amazing Country
Croatia | Oct 6 - Oct 21, 2023

Thomas
Thomas B.
Canada | Reviewed on Oct 28, 2023
If Bruno liked Vodka instead of a good red wine he would be in the 10 out of 10 category.
Can’t say enough good stuff about this guy.
Right from the planning stage to when we arrived in Croatia every thing went very smoothly. There was only one glitch on the entire trip of 14 days that wasn’t Bruno’s fault, but he handled it very quickly, and professionally I would say.
WhatsApp is wonderful.
WTG Bruno.
All the guides were great.
Very knowledgeable and easy to talk to in...
Read more

If Bruno liked Vodka instead of a good red wine he would be in the 10 out of 10 category.
Can’t say enough good stuff about this guy.
Right from the planning stage to when we arrived in Croatia every thing went very smoothly. There was only one glitch on the entire trip of 14 days that wasn’t Bruno’s fault, but he handled it very quickly, and professionally I would say.
WhatsApp is wonderful.
WTG Bruno.
All the guides were great.
Very knowledgeable and easy to talk to in English.
No favourite guide, they were all on their game and very willing to share their way of living with us.
Wise choices on your part Bruno/KimKim, don’t miss place their phone numbers.
The only thing that would have enhanced this trip would be for us to a have chance to interact more with the local people and absorb more of the present day culture of this amazing country.
The accommodations were for the most part very nice. Didn’t like the two big hotels much, but they were very nice. Impersonal, but of a high standard.
All in all a holiday to remember.
One of those trips that you will never forget. Many thanks Bruno and KimKim.

Activity Reviews
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

This had to be the highlight of the trip. A boat ride and then….. A ton of walking (14,770 steps on the ole pedometer that day), but every corner was like a postcard picture. The ducks on the waterfall were neat to watch as they fed on something. Never did figure that one out. The second part of the trip in the park was “The Cave”. The stairs were a bit of a challenge but we made it in stages, a 100 steps and then a little break, then 100 more. 517 steps in total. I counted every one and agreed with their count. BTW I’m 79.

Quality of Experience
It was every personally formatted for our desires.
Guides, Drivers and Staff
Other than being very knowledgeable they laughed at my silly jokes.
Transport
Being able to drive unsupervised.
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split

Our guide Ivana gave us a very detailed tour of the palace. I didn’t realize that the Roman Emperor Diocletian had his head quarters at this palace in Split and not in Rome.

Quality of Experience
Guides, Drivers and Staff
The guide was very easy going.
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Was a pleasant walk and was nice to see the city from above.

Quality of Experience
We were on our own, no guide.
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Oct 30, 2023

Hi Thomas,

Thank you very much for your feedback! I am happy to hear that we are able to fulfill your wishes.
It was a pleasure hosting you and your daughter.
Hope you took some lifelong memories from Croatia!
Hope to stay in touch!

Many regards.

Bruno

Australia trip
Australia | Oct 16 - Oct 27, 2023

Kolla
Kolla S.
India | Reviewed on Oct 28, 2023
The total trip was very well organised by Gary and his team Jess and Kerrie.Especially I shoud thank Kerrie a lot,she was with me right from the start of planning ,suggesting the best activities,planning the minute details,answering my every query and concern in real quick time,even when she was on leave with some health issue ,Kerrie did a great job which made our total trip a great hit with smooth flow from one activity to another day after day.She is a definite asset to your team Gary.The... Read more

The total trip was very well organised by Gary and his team Jess and Kerrie.Especially I shoud thank Kerrie a lot,she was with me right from the start of planning ,suggesting the best activities,planning the minute details,answering my every query and concern in real quick time,even when she was on leave with some health issue ,Kerrie did a great job which made our total trip a great hit with smooth flow from one activity to another day after day.She is a definite asset to your team Gary.The Mount Kosi guide Rohan was amazing,the spear fishing guides Loretta were amazing ,the bridge climb ,the transfers and all others were perfectly planned.Very impressed with Kimkim that I started planning my trip to Japan in March with a Kimkim specialist now.Thanks Kimkim team for a great holiday

Hotel Reviews
A by Adina
Sydney

In the heart of cbd,walking distance to all the city s attractions

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rydges Horizons Snowy Mountains
Jindabyne

Great place to stay with lovely views of the lake

Authenticity & Character
Location
Scenic n picturesque locale
Staff
Cleanliness & Comfort
Vibe Canberra Airport
Canberra

Right next to airport 2mins walk

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pick up your rental car at the Airport
Pick up your rental car at the Airport
Australia

Pick up was a breeze and enjoyed driving on Australian roads

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Kosciuszko professional guide to assist in summit climb - via Jindbyne
Mt Kosciuszko professional guide to assist in summit climb - via Jindbyne
Jindabyne

Rohan our guide was very helpful and guided us well.Doug briefed us clearly a day before about the trek.Had a great trek

Quality of Experience
Guides, Drivers and Staff
Great Ocean Road Classic Tour
Great Ocean Road Classic Tour
Melbourne

Very scenic drive,the guide was exceptional

Quality of Experience
Guides, Drivers and Staff
Transport
Bike Tour - Classic Melbourne City
Bike Tour - Classic Melbourne City
Melbourne

The tour guide took us on bikes to all the major attractions in Melbourne and explained about the history of Melbourne clearly.The place he took us for lunch was great- The najed Satan!

Quality of Experience
Guides, Drivers and Staff
Transport
Phillip Island Penguin Parade Ultimate Eco tour
Phillip Island Penguin Parade Ultimate Eco tour
Melbourne

Loved the cute little penguins and their walk back to the island

Quality of Experience
Guides, Drivers and Staff
Transport
Reef Heli tour from Agincourt Reef
Reef Heli tour from Agincourt Reef
Port Douglas

Amazing aerial views of the reef from the chopper

Quality of Experience
Guides, Drivers and Staff
Transport
Outer Great Barrier Reef Cruise
Outer Great Barrier Reef Cruise
Australia

Neatly organised trip,loved snorkelling in the reef

Quality of Experience
Guides, Drivers and Staff
Transport
Daintree Dreaming – Traditional Aboriginal Fishing
Daintree Dreaming – Traditional Aboriginal Fishing
Australia

Was an amazing experience with Loretta and dont remember the name of the guy.He was very good with spear fishing ,fished few crabs ,fishes and even a sting ray which we left back into the waters .He took us to his place and cooked us a tasty meal with our catch,awsome guy

Quality of Experience
Food
Guides, Drivers and Staff
Transport
YOUR Wildlife Habitat
YOUR Wildlife Habitat
Australia

The guide was too good.His love for the birds and animals in the habitat was exceptional and explained about each bird very clearly

Quality of Experience
Guides, Drivers and Staff
Transport
BridgeClimb Summit - Twilight
BridgeClimb Summit - Twilight
Australia

Amazing experience with Shannon our guide who took all the care for an enjoyable experience

Quality of Experience
Guides, Drivers and Staff
Transport
Oz Jetboat
Oz Jetboat
Sydney

Experienced Adrenaline rush with jet boat

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Sydney Sights & Sydney Harbour Lunch Cruise
Panoramic Sydney Sights & Sydney Harbour Lunch Cruise
Sydney

Covered the main sights of sidney,sort of orientation tour of the city

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Opera House Tour
Sydney Opera House Tour
Australia

A special tour as both my wife and opera house were celebrating their 50th.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

zurich to taormina oct3’23 to oct 20’23
Italy | Oct 3 - Oct 20, 2023

celi
celi d.
Costa Mesa, CA | Reviewed on Oct 28, 2023

zurich, lucerne, interlaken, zermatt, saint moritz,, bellagio, milan, palermo, taormina and catania!!!!! 18 days of unforgettable experience thanks to fabio who arranged it all! excellent service and assistance of all the tour guides and drivers as well! i highly recommend kimkim specifically fabio💕
i’m looking forward to my next trip with you😁

Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Oct 28, 2023

Buongiorno Celi,
Thank you so much for your wonderful review! It's been an absolute pleasure arranging your 18-day adventure through beautiful Switzerland and Italy. I'm thrilled to hear that you had an unforgettable experience! Wishing you all the best, and many more exciting adventures in the future! 🙂
Arrivederci,
Fabio

All the guides I had in Japan were awesome. ...
Japan | Oct 14 - Oct 27, 2023

Robert
Robert A.
Bethesda, MD | Reviewed on Oct 28, 2023

All the guides I had in Japan were awesome. My favorite part of the tours we’re going to the shrines and temples. The nature adventures were awesome too.

Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Oct 31, 2023

Hi Robert,
Greetings from Angel.Thanks a lot for your trust to choose kimkim to customize your trip to Japan.It's our great pleasure to do this.So happy to know you have wonderful experience with all your guides.There are various beautiful shrines and temples with local culture and welcome you back again in the near future.Meanwhile, thanks a lot for the photos you shared with me and you are so prepared and friendly.

Best wishes from Japan,
Angel

Spain one bite at a time.
Spain | Sep 27 - Oct 10, 2023

E
Elizabeth R.
Seattle, WA | Reviewed on Oct 28, 2023
This was such a treat for us. Not having to do all the research was great because there were so many stunning surprises to behold, people to 8ntersct with and tons of great photos. San Sebastion and Basque Countryside was a highlight, as out tour guide, Diego, drove us all around showing off his slice of the world. Amaia was super informative in San Sebastian taking the time to answer all our questions, and Sara was super fun to go pintxos hopping with us.
Madrid was magic. Segovia...
Read more

This was such a treat for us. Not having to do all the research was great because there were so many stunning surprises to behold, people to 8ntersct with and tons of great photos. San Sebastion and Basque Countryside was a highlight, as out tour guide, Diego, drove us all around showing off his slice of the world. Amaia was super informative in San Sebastian taking the time to answer all our questions, and Sara was super fun to go pintxos hopping with us.
Madrid was magic. Segovia stunning. Montserrat breath taking. Barcelona is such a lively city. Our tour with Ann-Marie could nit have been better, getting to know the mind of Gaudí. Such a great time. Thank you Spain!

Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Nov 15, 2023

Hi Elizabeth! Thanks so much for taking the time to share the highlights of your trip to Spain. I'm so pleased that you had a wonderful trip! I will pass your words on to our local guides Diego, Amaia, Sara and Ann Marie, who will love to hear that they have contributed to a memorable trip. I wish you and Erik all the best and hopefully, we can plan another adventure together in the future ;) Raquel

What an amazing experience! The places that ...
Morocco | Oct 15 - Oct 23, 2023

Hayley
Hayley B.
Portland, OR | Reviewed on Oct 27, 2023
What an amazing experience! The places that we stayed were all quite different and lovely. Our favorite hotel was in Essaouira. The Sahara desert was incredible. My favorite part of the trip was riding a camel to see the sunset and continue to the camp on a clear night with an infinite amount of stars. There was live music and dancing. It was such a magical journey. The people that we got to know could not have been more lovely. We were two ladies that were a little hesitant to travel... Read more

What an amazing experience! The places that we stayed were all quite different and lovely. Our favorite hotel was in Essaouira. The Sahara desert was incredible. My favorite part of the trip was riding a camel to see the sunset and continue to the camp on a clear night with an infinite amount of stars. There was live music and dancing. It was such a magical journey. The people that we got to know could not have been more lovely. We were two ladies that were a little hesitant to travel alone. We felt extremely safe the entire time. I highly recommend this experience.

Hotel Reviews
Tiziri Luxury Camp
Merzouga

This was my favorite experience for my entire trip. We were only there for one night, but what a magical one it was. The staff was phenomenal! Absolutely loved this place!

Authenticity & Character
This is glamping!
Location
Out of this world!
Staff
Everyone was so lovely! We had a fantastic time singing and dancing!
Cleanliness & Comfort
Riad Bayti
Marrakech

This was such a lovely riad. The people there were very helpful. The breakfast and welcome tea was wonderful. And you're right off of the spice souk, so your senses are in overdrive as soon as you arrive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Suite Azur Hotel
Essaouira

This was such a beautiful, modern twist on the Morocco hotels. We really loved staying here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

I felt like I stayed in a palace! What a cool place to be. The views are jawdropping!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Tama & Spa
Ouarzazate

The riad is really beautiful, but the bed was so hard that I had a terrible night's sleep.

Authenticity & Character
Staff
Cleanliness & Comfort
The beds could be softer.
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Oct 30, 2023
Hi Hayley, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such an amazing time on your trip. It's clear that your journey through Essaouira, the Sahara desert, and all the unique places you visited left a lasting impression. Your description of the camel ride to witness the sunset in the Sahara desert, followed by a night under a sky filled with stars, truly sounds like a magical and unforgettable experience. The live music, dancing, and... Read more

Hi Hayley,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such an amazing time on your trip. It's clear that your journey through Essaouira, the Sahara desert, and all the unique places you visited left a lasting impression.

Your description of the camel ride to witness the sunset in the Sahara desert, followed by a night under a sky filled with stars, truly sounds like a magical and unforgettable experience. The live music, dancing, and the people you met along the way must have added to the charm of your journey.

We appreciate your kind words and look forward to hosting you again to explore more of this beautiful country in the future.

Best Wishes,
Said

We just completed a Spain/Portugal tour plann...
Spain | Oct 12 - Oct 26, 2023

Steven
Steven L.
Kaneohe, HI | Reviewed on Oct 27, 2023
We just completed a Spain/Portugal tour planned by Kimkim. What seemed like a sparse itinerary at first turned out to be one of the best trips we have taken. We had no issues with any of the arrangements, transportation, hotels and tours. Our idea of a tour is not the types where the company picks you up in the morning and takes you to all the tourist spots and returns you to the hotel at the end of the day. This tour felt like we were on our own and yet able to experience the... Read more

We just completed a Spain/Portugal tour planned by Kimkim. What seemed like a sparse itinerary at first turned out to be one of the best trips we have taken. We had no issues with any of the arrangements, transportation, hotels and tours.

Our idea of a tour is not the types where the company picks you up in the morning and takes you to all the tourist spots and returns you to the hotel at the end of the day.

This tour felt like we were on our own and yet able to experience the locales and really learn about each. Place. The guides they use had great knowledge and enthusiasm. It felt like we were in a friend’s hometown who was showing us their favorite spots.

Marina was on point, efficient and responsive and the reason we chose Kimkim. Now that we have completed the tour, wow just wow. We will definitely use Kimkim again in future trips.

Steve and Amelia

Hotel Reviews
Hotel Astoria
Barcelona

Good location, close to many good restaurants.

Authenticity & Character
A we
Location
Staff
Cleanliness & Comfort
One Shot Tabakalera House
San Sebastian

We actually stayed at the hotel Zenit Convento. Marina switched the hotels due to construction in the area for the original hotel. Only issue we had was with the room keys which were very spotty when trying to open the door. Amazing breakfast, best on the trip I. Terms of quality and selection.

Authenticity & Character
Modern clean design.
Location
Good location within walking distance of restaurants and shopping areas.
Staff
Very service oriented and friendly
Cleanliness & Comfort
Hesperia Bilbao
Bilbao
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto

Great staff, very helpful and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lisboa Prata Boutique Hotel
Lisboa

Quirky, charming hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Boris our guide was great, funny and charming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Visit of Barcelona & Sagrada Familia
Guided Visit of Barcelona & Sagrada Familia
Barcelona

Leona was great, her personality was genuine we connected well with her.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona

The tour was great and the one thing that detracted was the fog we experienced in Monserrat. Did not expect too much from the cava tour but that was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to the Basque Countryside: Meet the Traditions
Day Excursion to the Basque Countryside: Meet the Traditions
San Sebastián

Diego was one of the best guides on the tour, we meshed really well, can honestly say that we have a new friend in Spain.

Quality of Experience
Got to see things you just don’t get to see on a regular tour. The sheep farm/cheese tour was amazing!
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Marianne was great, we got to experience many of the foods on our wish list in a serving size that was not overwhelming, perfect.

Quality of Experience
Food
Guides, Drivers and Staff
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Manuel has great local knowledge, this walking tour with the things he pointed out made the experience so much better than us aimlessly walking around.

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise
Porto

Great way to se the Douro valley area with a mix of activities including a boat ride! We visited two wineries, I would have skipped the second large winery. The first smaller one was way better, we felt a little rushed and the owner who was so interesting and engaging had more to offer.

Quality of Experience
Food
Great local Portuguese fare , our type of food while traveling
Guides, Drivers and Staff
Miguel was great! Even gave a “free” tour to those who within earshot on the boat ride portion.
Transport
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide’s Steve knowledge level is off the hook, with a delivery method that was more story telling than history.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Paulo or guide was another we meshed with really well and now we have a friend in Portugal!

Quality of Experience
Got to see some real local spots, restaurant we went to is as local as it gets, just what we wanted.
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Nov 12, 2023

Hi Steve and Amelia,
Thank you so much for such a lovely review! It was a real pleasure for me to help you plan this wonderful trip to Portugal and I am glad you enjoyed your trip :) I am glad to hear that you enjoyed your guide tours, I will make sure to pass your words on to our guides! I hope you created lovely memories for a lifetime discovering Spain and Portugal, its gastronomy, and its people! I look forward to working with you on your next travel adventure :) Best regards from the Espiritu Travel family!

Paris, Château de Versaille & Normandy
France | Oct 20 - Oct 26, 2023

C
Carol R.
Bethesda, MD | Reviewed on Oct 27, 2023
The Astotel hotel in Paris was amazing!! Service was great, staff were friendly and very accommodating, rooms were clean, breakfast was wonderful with many selections and complimentary snacks in the comfortable lobby all day was a real plus.
All of the hotels we stayed at were clean and accommodating and made us comfortable.
The guided tour to Normandy was a fantastic experience and the guide (Guton) was friendly, knowleageable and responsive. The tour to Versaille was worth the trip and the...
Read more

The Astotel hotel in Paris was amazing!! Service was great, staff were friendly and very accommodating, rooms were clean, breakfast was wonderful with many selections and complimentary snacks in the comfortable lobby all day was a real plus.
All of the hotels we stayed at were clean and accommodating and made us comfortable.
The guided tour to Normandy was a fantastic experience and the guide (Guton) was friendly, knowleageable and responsive. The tour to Versaille was worth the trip and the Guide (Edwardo) made the experience enjoyable and informative.
Simon from KimKim was readily avilable during the trip and helpful with any questions or asssitance that we needed.

Hotel Review
Hôtel Lorette - Astotel
Paris

Best hotel we stayed at! Staff were friendy and accommodating, rooms were clean, breaksfast was fantastic with many choices, and complimentary snacks in the comfortable lobby all day was a real plus. This hotel is very family friendly and a great place to feel "at home".

Authenticity & Character
Location
close to metro lines and easy to get around in Paris
Staff
Cleanliness & Comfort
Local specialist: Sebastian Prino

Andrea at KimKim is the best planner we have ever worked with!
Italy | Oct 1 - Oct 10, 2023

Stephen
Stephen S.
Shoreview, MN | Reviewed on Oct 27, 2023
We had an amazing time celebrating our 30th wedding anniversary in Italy (albeit two plus years late, thanks to COVID!). We worked with Andrea at KimKim and we could not have been happier. He was excellent! If we could give more than five stars, we would! We came to him with a rough idea of what we wanted to do and where we wanted to go: Venice, Florence, and Rome. He conducted a thorough survey right at the beginning to get much more detail about what we did and did not want to do. ... Read more

We had an amazing time celebrating our 30th wedding anniversary in Italy (albeit two plus years late, thanks to COVID!). We worked with Andrea at KimKim and we could not have been happier. He was excellent! If we could give more than five stars, we would! We came to him with a rough idea of what we wanted to do and where we wanted to go: Venice, Florence, and Rome. He conducted a thorough survey right at the beginning to get much more detail about what we did and did not want to do. Then, he came back with the perfect plan for us. The individual guides with whom he set us up were fantastic - personable and friendly, and exceptionally knowledgeable. I highly recommend doing the individual tours with the skip the line tickets - we easily saved 10-15 hours of standing in lines over the course of our ten day trip. We have already referred many friends to Andrea and KimKim and will continue to do so. We will also be using them again. Cannot wait for our next trip.

Andrea - thank you SO MUCH for helping us to make this a trip we will never forget!

Hotel Reviews
Hotel Antiche Figure
Venice

The entire staff at Hotel Antiche Figure was incredible. They were extremely friendly, helpful and courteous. Everywhere we went, people know the hotel and the staff, and everyone spoke very highly of them. They are well respected - and for good reason! Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.

Authenticity & Character
Beautiful Old World Charm with modern conveniences!
Location
Right on the Grand Canal - perfectly located!
Staff
Allessandro, Mikail, David, Gionni, Laura, Victoria . . . and everyone else there made our experience incredible.
Cleanliness & Comfort
Corte dei Sogni Boutique Hotel & spa

Great location - close to everything, yet secluded enough to not be too loud!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Navona Essence Hotel
Roma

Great location and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy

Very knowledgeable guide! Lots of fun and very interesting - a lot of great history! The cicchetti was delicious.

Quality of Experience
Guides, Drivers and Staff
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Chianti Full Immersive Wine & Olive Oil Experience from Florence (small group)
Florence

Fantastic! What else can I say? Our guides were great! The three wineries were great! The staff was amazing. The wine was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VENICE MASTERCLASS: DOGE PALACE'S AND ST. MARK'S BASILICA AND EXCLUSIVE TERRACES WITH SKIP THE LINE VISIT
VENICE MASTERCLASS: DOGE PALACE'S AND ST. MARK'S BASILICA AND EXCLUSIVE TERRACES WITH SKIP THE LINE VISIT
Venice

The guide was incredible - very knowledgeable and a great English speaker! Really helpful!

Quality of Experience
Guides, Drivers and Staff
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence

Guide was amazing! Incredibly knowledgeable and very good at telling stories!

Quality of Experience
Guides, Drivers and Staff
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience
Guides, Drivers and Staff
Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome

The ONLY was to do it!

Quality of Experience
Guides, Drivers and Staff
Best guide we had during our trip - and that is saying a LOT! Mariapaola was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience
Guides, Drivers and Staff
Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome

Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!

Quality of Experience
Guides, Drivers and Staff
Best guide we had during our trip - and that is saying a LOT! Coliseum was so knowledgeable, yet she checked with us on the areas we wanted to focus, and then hit those the most. When had her the day before for the Roman Forum and the Coliseum, and when we found out we were going to have her the following day for the Vatican and Sistine Chapel tour as well, we were thrilled. Great personality! She clearly has found the right profession!
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Oct 28, 2023

Wow, thanks so much Stephen for your wonderful review. It was a great pleasure working with you and I am super glad you loved your experience.

Any time you want, we’ll be happy to assist you.

Portugal - Lisbon/Porto/Coimbra
Portugal | Oct 14 - Oct 25, 2023

Marcia
Marcia M.
Newark, NJ | Reviewed on Oct 27, 2023

The entire trip was perfect from
Start to finish. Our travel agent Caterina was so responsive and really put together a fantastic tour for us. Each of our guides were outstanding- so much knowledge shared with us. The drivers also were superb - we felt very safe traveling both the highways and the narrow streets of Portugal. Our guides Barbara Anjus in Coimbra and Mario Miguel in Lisbon were highlights of our trip along with the Douro Valley and the towns of Braga and Nazare.

Local specialist: Catarina Cotrim
Catarina
Catarina Cotrim
Local specialist in Torres Novas | Replied on Nov 02, 2023

Dear Marcia & Rey, thank you so much for your so kind words! It was a true pleasure to work with you both 😊 and i´m really happy to know that you have a blast here in Portugal, and that you felt at home even far from home !
It is with my heart full that I read your feedback and also, the "goodbye" message from Rey. I hope we can meet in person someday and I send you both my best wishes. Please, feel free to reach me whenever you want

With my best regards
Catarina

Eric was AMAZING!! :) Our trip was 10/10!
Iceland | Oct 15 - Oct 25, 2023

Shauna Gaye
Shauna Gaye H.
Flagami, FL | Reviewed on Oct 27, 2023
Eric was, simply put, AMAZING!! :) It is such a plus to travel to a country and have everything pre-planned, pre-booked and pre-paid. His itinerary was thorough, extremely detailed, and truthfully, we did not get to do all his additional, optional, recommendations... no regrets though as we were FULLY booked the whole time :) 10/10 Eric! Thanks for being amazing at what you do :) Read more

Eric was, simply put, AMAZING!! :) It is such a plus to travel to a country and have everything pre-planned, pre-booked and pre-paid. His itinerary was thorough, extremely detailed, and truthfully, we did not get to do all his additional, optional, recommendations... no regrets though as we were FULLY booked the whole time :)

10/10 Eric! Thanks for being amazing at what you do :)

Activity Review
Zipline on the glacier and ice cave adventure
Iceland

Just to BE on a glacier is an experience in itself! The ice cave was BEAUTIFUL! Chris was extremely knowledgeable, attentive and so very patient. Our GPS took us an hour away from our meeting point and luckily, his other bookings had cancelled and he was kind enough to wait on us to get back and start our tour late. The caverns and other little hidden beauties on the glacier were wonderful surprises. The zipline was fun but a tad disappointing as I had thought (based on other, tropical ziplining tours I had done) it would have been a little longer 'zip'. :-) Would definitely recommend this tour!!!

Quality of Experience
Guides, Drivers and Staff
Chris (Krzysztof) was so lovely! He was extremely knowledgable, patient and attentive. He even lent me his gloves when mine got wet (and I lost them along the way - I'm so sorry Chris!!!) I could see how passionate he is and how much he loves doing what he does.
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Nov 14, 2023
Hi Shauna! I'm so happy to hear that you had an amazing time on your trip and that the itinerary worked out well for you. It sounds like you were fully immersed in your adventures – and that's what it's all about! Thank you so much for the 10/10 rating; it means the world to me and my team. We're here to make sure your travels are as memorable as can be, and your kind words truly make it all worthwhile. Whenever you're ready for your next adventure in Iceland, remember that we're just a... Read more

Hi Shauna!

I'm so happy to hear that you had an amazing time on your trip and that the itinerary worked out well for you. It sounds like you were fully immersed in your adventures – and that's what it's all about!

Thank you so much for the 10/10 rating; it means the world to me and my team. We're here to make sure your travels are as memorable as can be, and your kind words truly make it all worthwhile.

Whenever you're ready for your next adventure in Iceland, remember that we're just a message away. Wishing you many more fantastic journeys, and until then, safe travels and all the best!

Èric

If you are planning a Morroco trip, my tip is...
Morocco | Oct 12 - Oct 25, 2023

Nora
Nora Z.
Wilmington, DE | Reviewed on Oct 27, 2023
If you are planning a Morroco trip, my tip is to use kim kim. They work hard to plan an amazing itinerary, are prompt in answering any questions or concerns. Abdullah and Said were wonderful with flexibility of our guided tours. Our driver, Samir was kind and professional. His driving was top notch, we all enjoyed his company and will miss him. We spent two weeks travelling from Casablanca to Rabat, Chefchouan, Fes, Merzouga, Dades Valley, Marrakech, and then Essaouira. The people of Morroco... Read more

If you are planning a Morroco trip, my tip is to use kim kim. They work hard to plan an amazing itinerary, are prompt in answering any questions or concerns. Abdullah and Said were wonderful with flexibility of our guided tours. Our driver, Samir was kind and professional. His driving was top notch, we all enjoyed his company and will miss him. We spent two weeks travelling from Casablanca to Rabat, Chefchouan, Fes, Merzouga, Dades Valley, Marrakech, and then Essaouira. The people of Morroco treat you like family. We enjoyed dinner in Fes with a local family. The camel ride into the Sahara was beautiful at sunset. I am so thrilled to have this amazing experience. Travel is good for the soul..

Hotel Reviews
The View Hotel
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

The hotel staff were wonderful. I asked to be on the first floor, Senna was very accomadating and moved my room.

Authenticity & Character
Location
Short walk to medina.
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga
Authenticity & Character
Location
Staff
All staff were outstanding. Loved the nightly campfire and drums.
Cleanliness & Comfort
Tents had comfy beds.
Auberge Chez Pierre
Boumalne Dades
Authenticity & Character
Location
Beautiful charming hotel. Dinner was amazing.
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Short walk to medina.
Location
Staff
Helpful and kind staff
Cleanliness & Comfort
VANCII HOTEL
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery
Essaouira
Authenticity & Character
Location
Across street from the beach. Easy walk to dock and kasbah.
Staff
Cleanliness & Comfort
Activity Reviews
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco
Guides, Drivers and Staff
Our driver, Samir is excellent. Casablanca similar to New York City.Took us to money exchange, lunch stop.
Transport
Samir the best driver
Casablanca Airport to Rabat via Casablanca City
Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Samir 10/10
Guided Exploration of the "Blue City" Chefchaouen
Guided Exploration of the "Blue City" Chefchaouen
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Local guide Abdul was so fun, knew where to get best photos.
Transport
Samir
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Samir 10/10
Transport
Half-Day Guided Sightseeing in Fes
Half-Day Guided Sightseeing in Fes
Fes
Quality of Experience
Guides, Drivers and Staff
Local guide Sharif was excellent. Loved the tile/pottery store and tannery.
Transport
Samir 10/10
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Unleash Your Inner Artist: Pottery and Mosaic Workshop
Morocco
Quality of Experience
Guides, Drivers and Staff
Do not miss this place. Quality crafters and so fun to shop.
Transport
Samir 10/10
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco
Quality of Experience
Camel ride at sunset was amazing.
Food
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi
Sand-Boarding in Erg Chebbi
Merzouga
Quality of Experience
Guides, Drivers and Staff
4x4 drive was excellent.
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Scenery was stunning on switchbacks.
Transport
Samir10/10
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Private Transfer from Boumalne Dades to Marrakech via the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Samir 10/10
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Local female guide very informative, sorry I forgot her name. Bahia palace beautiful.
Transport
Samir 10/10
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Loved stop at Argon coop.
Food
Guides, Drivers and Staff
Samir 10/10
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira
Quality of Experience
Food
Guides, Drivers and Staff
Local guide Muhammad was great.
Transport
Samir 10/10
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Oct 28, 2023
Hi Nora, Thank you for taking the time to share your wonderful experience with our company for your Morocco trip! We're thrilled to hear that your journey was filled with remarkable memories and that our team played a significant role in making it so special. It's great to know that we you with the flexibility you needed during your guided tours, ensuring that your trip was tailored to your preferences. Samir's kind and professional demeanor, coupled with his top-notch driving, certainly... Read more

Hi Nora,

Thank you for taking the time to share your wonderful experience with our company for your Morocco trip! We're thrilled to hear that your journey was filled with remarkable memories and that our team played a significant role in making it so special.

It's great to know that we you with the flexibility you needed during your guided tours, ensuring that your trip was tailored to your preferences. Samir's kind and professional demeanor, coupled with his top-notch driving, certainly adds to the overall positive experience.

As you aptly mentioned, travel is indeed good for the soul, and it's evident that your journey left you with beautiful memories and a deeper appreciation for the culture and hospitality of Morocco. We hope that you continue to cherish these moments and that they inspire future adventures

Best Wishes,
Abdel

A Thank You Letter of Solo Female Traveler
Morocco | Oct 13 - Oct 23, 2023

Dorothy Paz
Dorothy Paz L.
Singapore | Reviewed on Oct 27, 2023
Dear Hakim, I wanted to take a moment to express my heartfelt gratitude for this exceptional travel experience. During the planning process I left everything to you as I don't know what to expect and you turned that journey into unforgettable adventure, thank you so much for that. Arranging my trip with you has been a blessing. My journey in Morocco was captivating adventure that left me enchanted by country's rich culture, diverse landscape and
the warm welcome from Moroccans that...
Read more

Dear Hakim,

I wanted to take a moment to express my heartfelt gratitude for this exceptional travel experience. During the planning process I left everything to you as I don't know what to expect and you turned that journey into unforgettable adventure, thank you so much for that. Arranging my trip with you has been a blessing.

My journey in Morocco was captivating adventure that left me enchanted by country's rich culture, diverse landscape and
the warm welcome from Moroccans that I've encountered.

As a solo female traveler, I have doubts on my safety but my driver Ayoub reassures me with my safety the moment he picked me up at the airport, I commend him for his exceptional professionalism and dedication to a safe, enjoyable and comfortable journey. He exhibited an impressive knowledge of the local area, displaying a keen sense of direction . His commitment to punctuality was commendable, always arriving promptly on agreed - upon schedule. The long drive from one city to another has never been boring. He makes sure that I've arrived safely in my Riad. He even checked on me if I've arrived safely on my home country.

My tour guides Mr Nourddin in Marrakech, Mr Morad in Casablanca , Mr Hamid in Imlil Village, Mr Hafid in fes and for Chefchaouen, Desert tour and food tour ( I forgot their names) are the linchpin of this journey. Their knowledge of the destination was astonishing and they brought history and culture to life with captivating stories. They effortlessly led me through the streets and historical sites. They made sure that I didn't only see the place but I truly understood it. I'm thankful to all of them for patiently taking my photos too.

The Riads that has been accommodating me are amazing too, I received a warm welcome from them, the rooms are clean and comfortable.

I will never forget this trip forever and this has been the best so far! and this has never been possible without your perfect planning Hakim. Thank you too much.

Hotel Reviews
Riad Dar Dar
Rabat

The Staff are hospitable, the rooms are clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

This Riad has distinctive feature, its homey and lush like garden inside. I was given a room that the toilet window was facing the hallway. I need to shower in the dark. And during checkout, the reception is empty and waited for more than 15 mins but only the ladies attended to me. I end up carrying my 25 kg luggage down the steep stairway in order to meet my driver on time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Settash
Fès

Dar Settash is one of the Riads that has architectural beauty. The intricate tile work is amazing. I received a warm welcome from Fatima, as I arrived late she helps me order for my dinner. You can catch the sunrise and the view of the whole city from the rooftop.

Authenticity & Character
Location
The location is too far and the hallway is too narrow. Not too safe for me as a solo traveller.
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The tents are clean and the bed is comfortable.
GuestHouse Bagdad Café
Ait Ben Haddou
Authenticity & Character
Location
The guest house is next to the main road. Few minutes walk to the Kasbah
Staff
Staff are hospitable. I commend one of the Staff (I forgot his name), I ask for a direction on how to go to Kasbah, he made an extra effort to draw a map for me instead of pointing out the direction. I really appreciate that.
Cleanliness & Comfort
Riad Enchanté
Marrakech

The best Riad I had stayed throughout my stay. The rooms are clean, the bed is comfortable, the environment is quiet. Breakfast is good too.

Authenticity & Character
Location
Can easily find the Riad even though you need to pass through small alleys. I feel safe as a solo traveler.
Staff
Staff is attentive, on arrival he orientated me very well. I love the hospitality of the Staff.
Cleanliness & Comfort
The Riad is clean.
Kenzi Basma Hotel
Casablanca

Standard hotel for overnight stay in Casablanca before your Flight. No water bottle were served in the room.

Authenticity & Character
Basic hotel for a overnight stay in Casablanca before your flight.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Hike in Imlil Village, Return to Marrakech
Full-Day Hike in Imlil Village, Return to Marrakech
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Casablanca
Afternoon Guided Tour in Casablanca
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Chefchaouen
Afternoon Guided Tour in Chefchaouen
Morocco

My guide is knowledgeable and explains very well the history of the place. He shows me every point that is important in the place. The whole place is beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Volubilis & Meknes
Transfer to Fes, Volubilis & Meknes
Morocco

The drive is quiet long but my driver Ayoub make is so comfortable, he explain our route before we start our journey.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

My guide here is knowledgeable about the location and explains the culture and history of the place. It's just that he has a bit of attitude, after he fetch me from my Riad, my driver and I waited for him inside the car as he is still smoking.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride and Overnight in the Desert via Ifrane, Azrou, Midelt & Erfoud
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Aït Benhaddou to Marrakech via Tizi n'Tichka Pass & the High Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

It's nice to experience Hammam and massage but I thought the place should be quiet and relaxing but you can hear Staff from outside giggling and talking to each other during the massage.

Quality of Experience
Guides, Drivers and Staff
Staff are noisy outside during the massage
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 06, 2023
Dear Dorothy, Thank you so much for leaving such a wonderful and motivating review! I am truly touched by your heartfelt message and am thrilled to hear that your journey through Morocco was an unforgettable adventure. It was my pleasure to plan your trip, and I am delighted to know that it turned out to be a blessing for you. I'm particularly pleased to hear that Ayoub, your driver, played a crucial role in ensuring your safety and comfort throughout the journey. His professionalism,... Read more

Dear Dorothy,

Thank you so much for leaving such a wonderful and motivating review!

I am truly touched by your heartfelt message and am thrilled to hear that your journey through Morocco was an unforgettable adventure. It was my pleasure to plan your trip, and I am delighted to know that it turned out to be a blessing for you.

I'm particularly pleased to hear that Ayoub, your driver, played a crucial role in ensuring your safety and comfort throughout the journey. His professionalism, dedication, and impressive knowledge truly made a positive impact. I'll make sure to pass on your commendations to him.

It warms my heart to know that the tour guides in each city enriched your experience with their astonishing knowledge and captivating stories. I'm grateful for your kind words about the Riads, and I'm pleased that you felt welcomed and comfortable in each accommodation.

Your satisfaction and the joy you found on the trip are the greatest rewards for us as a company, and especially for me as a travel planner. I'm grateful for the opportunity to contribute to your best travel experience so far. If you ever decide to explore more destinations, please know that I am here to assist you.

Wishing you many more incredible journeys ahead.

Best regards,
Hakim

This is our third Kimkim trip and second to I...
Italy | Oct 17 - Oct 26, 2023

A
Aron E.
Seattle, WA | Reviewed on Oct 27, 2023
This is our third Kimkim trip and second to Italy. We highly recommend their service. Everything runs smoothly when booking through Kimkim and they provide recommendations for the best tour guides and experiences. Read more

This is our third Kimkim trip and second to Italy. We highly recommend their service. Everything runs smoothly when booking through Kimkim and they provide recommendations for the best tour guides and experiences.

Hotel Review
Four Seasons Hotel Milano
Milan

Great service and the restaurant was fantastic. This was the best hotel on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Market Visit & Cooking Class in Venice
Market Visit & Cooking Class in Venice
Venice

This was absolutely the best experience of the trip. We really enjoyed getting to know Michael and the food we prepared was some of the best we have ever had.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Oct 27, 2023

Dear Aron,

Congratulations again for your wedding!!
With each trip we aspire to create long-lasting memories, especially when there is a unique occasion such as yours and I'm glad you had a wonderful time. Wishing you many more happy travels around the world for you and Madison.

Take Care!
Ina

Morroco - A Place Not To Be Missed
Morocco | Oct 13 - Oct 26, 2023

candice
candice b.
Canada | Reviewed on Oct 27, 2023
Throughout our trip, it was evident how much love people had for their country, the passion exhibited by our guides and riad hosts for what they were sharing with us, the wish they all held to bring people across the world together in harmony, and to have us truly feel the history, culture and friendship. And Amnay, what can I say, he was an incredible guide who touched our hearts, provided us with a wealth of information, was kind ,respectful and oh yes, the patients!! This will be an... Read more

Throughout our trip, it was evident how much love people had for their country, the passion exhibited by our guides and riad hosts for what they were sharing with us, the wish they all held to bring people across the world together in harmony, and to have us truly feel the history, culture and friendship. And Amnay, what can I say, he was an incredible guide who touched our hearts, provided us with a wealth of information, was kind ,respectful and oh yes, the patients!! This will be an experience never forgotten Candice

Hotel Review
Maison d'Hôtes La Vallée des Figues
Boumalne

What a welcoming Made to feel at home immediately Incredible food And oh that smile exudes warmth

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023
Hi Candice! I am so happy to hear that you had a wonderful trip, felt welcomed, and enjoyed your time with Amnay! I know your trip began a little rough for the first few days that you were on your own, so we truly are pleased that once we began with you that you got to experience the reasons why we love our amazing country so much! I'm just sorry that I was not in-country at the time of your visit to welcome you personally. Maybe next time! At any rate.. thank you so much for trusting us... Read more

Hi Candice!

I am so happy to hear that you had a wonderful trip, felt welcomed, and enjoyed your time with Amnay! I know your trip began a little rough for the first few days that you were on your own, so we truly are pleased that once we began with you that you got to experience the reasons why we love our amazing country so much! I'm just sorry that I was not in-country at the time of your visit to welcome you personally. Maybe next time! At any rate.. thank you so much for trusting us with your trip.
Thanks again and keep in touch!
Sharon, Amnay, and the rest of the Morocco Immersion family

Our trip to Japan. Kim ...
Japan | Oct 15 - Oct 25, 2023

narayana
narayana r.
India | Reviewed on Oct 27, 2023

Our trip to Japan. Kim Kim and Myaen We had heard a lot about this unique country, Japan, for various reasons while we visited so many, many countries across the globe, we could travel to Japan only in October 2023. KimKim as travel agent was suggested as ideal by our son Ashwin, he and his wife , Priyanka Roy, frequently use the services of this agency and had always found them to deliver very well. So we went on to the website and filled in our details and... Read more


Our trip to Japan. Kim Kim and Myaen

We had heard a lot about this unique country, Japan, for various reasons while we visited so many, many countries across the globe, we could travel to Japan only in October 2023. KimKim as travel agent was suggested as ideal by our son Ashwin, he and his wife , Priyanka Roy, frequently use the services of this agency and had always found them to deliver very well. So we went on to the website and filled in our details and requirements. We were give Myaen as coordinator for our ten day trip. From then on Myaen was super active. She suggested an itinerary and addressed every concern we had. If the budget was going beyond our expectations, she edited some of the items, every which way Myaen made every effort to tailor our trip to our needs. For Hakone she felt we would do well to have a guide with us for a day. Akira, an English speaking guide was a God send, but for her, we would never have enjoyed and seen Hakone the way we did. Every hotel that Myaen booked for us, each little activity , be it the tea ceremony or the calligraphy session was most enjoyable and gave us great insight into the culture of the country. Also the day to day itinerary Myaen had suggested, we followed it almost to the end and we were never disappointed. She was also on the phone to convey immediate messages and extremely prompt to respond to our very many queries no matter what time of the day. A most memorable trip in all, many thanks to KimKim and Myaen.
Our only disappointments, again not to do with KimKim or Myaen …..the inability to communicate with most people, including the hotel staff , as they barely spoke or understood English, and the absolute lack of vegetarian food. Hotels had been informed, but they could at best only provide a few variants in bread and sometimes, salad.

Jaya and Narayana Ramanathan

Hotel Reviews
karaksa hotel TOKYO STATION

front desk was helpful, could speak english, which is more than front desk staff in the other hotels. despite prior intimation that we were vegetarians, they made little effort to provide any veg food except bread.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hakonenomori Okada
Hakone

front desk least helpful. no drinking water in the room was shown a vending machine and asked to buy. coulnt even arrange for a taxi the previous evening. however, they did make an effort to provide us vegetarian food for dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
SAKURA TERRACE THE GALLERY
Kyoto

communication was imposible with the front desk. refused to make any changes in their dishes to give us veg.food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel GrandBach Tokyo Ginza
Tokyo

as always no communication was possible.

Authenticity & Character
Location
Staff
Activity Review
Explore Hakone
Explore Hakone
Japan
Local specialist: Myaen Verzosa
Myaen
Myaen Verzosa
Local specialist in Tokyo | Replied on Oct 30, 2023
Hi Jaya and Narayana, Thank you for taking the time to share your detailed and heartwarming feedback about your recent trip to Japan. I am truly delighted to hear that your experience with kimkim and our services was a memorable one. It's wonderful that your son Ashwin and his wife, Priyanka Roy, recommended kimkim to you, and I'm grateful for their trust in our agency. We take great pride in delivering tailored and exceptional travel experiences, and I'm glad that I could be a part of... Read more

Hi Jaya and Narayana,

Thank you for taking the time to share your detailed and heartwarming feedback about your recent trip to Japan. I am truly delighted to hear that your experience with kimkim and our services was a memorable one.

It's wonderful that your son Ashwin and his wife, Priyanka Roy, recommended kimkim to you, and I'm grateful for their trust in our agency. We take great pride in delivering tailored and exceptional travel experiences, and I'm glad that I could be a part of planning your adventure in Japan.

I greatly appreciate your kind words about the itinerary, and I'm thrilled that it met your expectations. It was my pleasure to address your concerns and make adjustments as needed to ensure your trip was perfect for you. I also believe that having Akiko-san, added a unique dimension to your journey, allowing you to fully enjoy and appreciate the beauty and culture of the region.

I'm also pleased to hear that the hotels and activities I arranged for you were enjoyable and provided insight into Japan's rich culture. The tea ceremony and calligraphy sessions can indeed be transformative experiences.

Your feedback regarding the language barrier and limited vegetarian food options is noted. Japan, with its unique culture and cuisine, can present challenges for travelers with specific dietary requirements or limited language skills. We'll continue to work on solutions to improve these aspects of the travel experience for future guests.

Once again, I'd like to express my gratitude for choosing kimkim and Japan Travel, and for entrusting me with planning your journey. Your appreciation and kind words are a tremendous reward for the effort we put into creating memorable trips. If you ever decide to return to Japan, please know that I'm here to assist you with your travel plans.

Wishing you many more unforgettable journeys in the future.

Best regards,
Myaen

Treasure for your Heart
Morocco | Oct 13 - Oct 26, 2023

Donna
Donna M.
France | Reviewed on Oct 27, 2023
We have the distinct pleasure of having Amnay for our tour guide. We have just finished a 14-day tour and to be succinct but still clear in what I've just experienced I would say that I have seen all the beautiful areas of Morocco -the big cities, the gorges, the mountains, the desert and the sea, but what this tour did was allow me to connect with the culture and with people in each of these places because absolutely everything else was looked after and taken care of for us. Morocco... Read more

We have the distinct pleasure of having Amnay for our tour guide. We have just finished a 14-day tour and to be succinct but still clear in what I've just experienced I would say that I have seen all the beautiful areas of Morocco -the big cities, the gorges, the mountains, the desert and the sea, but what this tour did was allow me to connect with the culture and with people in each of these places because absolutely everything else was looked after and taken care of for us. Morocco Immersion chooses local tour guides that have a passion for what they do and that have great knowledge and passion for their area. I felt welcomed and accepted everywhere that we went and I learned so much and got to interact and come to know so many people! It was beyond my expectation and I am so very grateful for this experience.

You cannot know the things that you would want to see and experience as they are different from things at home. That is why Morocco immersion was such a gift because we were given experiences we couldn't have known we wanted!!! And couldn't have been able to experience them fully without our tour guide, because often with local people we would meet there would be no common language and yet with a tour guide we joked and dressed up and had fun with so very many people!

This tour was an absolute priceless treasure!!!!!

Hotel Reviews
Riad El Palacio
Chefchaouen

This amazing Town built on a hill is a pleasure for your senses!

Authenticity & Character
Location
Staff
It was extremely difficult with baggage because of all the steps and on people and all the vendors, but these guys cheerfully lifted very heavy bags up many many stairs in order to get us up to the room. Thank you
Cleanliness & Comfort
Maison d'Hôtes La Vallée des Figues
Boumalne

At this place you are greeted and treated like family. The food is beyond believable. It is delicious and plentyful and there are smiles all around

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Nov 07, 2023

Hi Donna!

I am so happy to hear that your experience in Morocco will be a treasured memory! It sounds to me that you came away with a little bit of our love for our amazing country and that is precisely our goal! Of course I knew that you would be in great hands with my brother-in-law, Amnay, but am very happy to read that you felt that way, too! And as honorary member of the Idrissi family, we will be happy to welcome you "home" should you ever decide to return! Thanks for trusting us with your trip!
Thanks again,
Sharon, Amnay, and the rest of the Morocco Immersion family

Why travelers love kimkim

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.