Kimkim Trip Reviews

4.8
Based on 19,748 ratings
Read 19,748 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Seamless from Start to Finish
Switzerland | Mar 21 - Mar 28, 2026

Janelle
Janelle T.
Newark, NJ | Reviewed on Mar 30, 2026
The whole process, from planning to the actual trip, was seamless. Nathalie was thorough and answered all of my questions along the way. Our tour guides were excellent. Really happy with how everything came together. Read more

The whole process, from planning to the actual trip, was seamless. Nathalie was thorough and answered all of my questions along the way. Our tour guides were excellent. Really happy with how everything came together.

Hotel Reviews
Hotel Steffani
St. Moritz

A solid 4-star option in St. Moritz. The hotel is conveniently located near shopping and a grocery store. Breakfast is good and the staff is genuinely friendly. One unexpected perk — a free gym, which is rare for 4-star hotels in Switzerland. The rooms are modern and well renovated. One thing to be aware of: the building is older, and the hallways have quite a few steps up and down, so it may not be the best choice for those with accessibility needs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LUGANODANTE - We like you
Lugano

This hotel checks every box. The location is fantastic — right in the center of town with a tram stop just outside the door that takes you directly to the train station. Everything is within walking distance. The hotel itself feels brand new, and the free breakfast is outstanding. Best spread we've seen. Highly recommend.

Authenticity & Character
Location
It's right at the center of town, within walking distance to shopping and sightseeing.
Staff
Cleanliness & Comfort
Activity Review
Zurich sunset tour and Cheese Fondue
Zurich sunset tour and Cheese Fondue
Zürich

Our tour guide Alan was friendly, knowledgeable, and full of fun facts about Switzerland. The tour included a stop at the Lindt chocolate factory followed by dinner on top of a mountain with a stunning view of Zurich. A great combination. My teenage son, who is generally hard to impress, genuinely enjoyed it — which says a lot. Would recommend this tour to anyone visiting Zurich.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nathalie Durand
Nathalie
Nathalie Durand
Local specialist in Beaujolais | Replied on Mar 31, 2026

Hi Janelle,

Thank you very much for sharing this review with us . Your feedback is very important for us as well as our partners on site !
I am truly happy that you and your son enjoyed this journey !

All the best,
Nathalie

We have never used a travel agent before but ...
Patagonia | Mar 9 - Mar 22, 2026

N
Nena C.
Atlanta, GA | Reviewed on Mar 30, 2026
We have never used a travel agent before but would definitely use KimKim again. Jimena was wonderful to work with as was Jessica at Dittmar Adventures. They were very thorough and responsive whenever we needed them both in the planning phase and during the trip to Patagonia. I can't imagine going without their help. We had been on a waiting list for Hotel Torres in Chile and they were able to secure a reservation for us which was wonderful. Felipe our driver and wine tour guide was... Read more

We have never used a travel agent before but would definitely use KimKim again. Jimena was wonderful to work with as was Jessica at Dittmar Adventures. They were very thorough and responsive whenever we needed them both in the planning phase and during the trip to Patagonia. I can't imagine going without their help.

We had been on a waiting list for Hotel Torres in Chile and they were able to secure a reservation for us which was wonderful. Felipe our driver and wine tour guide was fabulous during our day in the Casablanca wine region outside of Santiago.

It was an overall great experience.

Hotel Review
Hotel Las Torres Patagonia
Torres del Paine

One of the best places we have ever stayed. The staff, attention to detail, food and drinks as well as the location were perfect.

Authenticity & Character
beautiful decor suiting the space
Location
you could walk out the door and be on a trail
Staff
Francisco one of the waiters was especially great
Cleanliness & Comfort
everything
Activity Reviews
Casablanca Valley Wine Tour
Casablanca Valley Wine Tour
Patagonia

Felipe was a wonderful driver and wine expert. He was punctual and so knowledgeable and friendly. He made the drive time go by so fast. The two wineries were perfect.

Grey Glacier Boat Tour (round-trip)
Grey Glacier Boat Tour (round-trip)
Patagonia

the staff engagement was the best thing about the trip. Better time than we expected. Mateus and Constanza were especially great.

Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Mar 30, 2026

Hi Nena,

Thank you so much for your kind words and for sharing your experience! It was an absolute pleasure helping you plan your first trip with a travel agent. I’m so happy we were able to secure that stay at Hotel Las Torres for you.

I’m also glad to hear you enjoyed your time with Felipe in the Casablanca Valley; he is indeed a fantastic guide! Knowing that you felt supported throughout your journey in Patagonia means the world to me and our team at Dittmar.

Thank you for your trust!

Best,
Jimena

Peru 03/2026
Peru | Mar 23 - Mar 29, 2026

David
David M.
Newark, NJ | Reviewed on Mar 30, 2026
Our recent trip to Peru planned through Kimkim, with Kristy Tizon as our travel specialist, was nothing short of exceptional. From start to finish, the experience was seamless, personalized, and thoughtfully curated to match exactly what we were hoping to get out of the trip. Kristy did an outstanding job designing an itinerary that balanced adventure, culture, and relaxation. Every detail—transportation, accommodations, guided tours—was handled with precision, allowing us to focus... Read more

Our recent trip to Peru planned through Kimkim, with Kristy Tizon as our travel specialist, was nothing short of exceptional. From start to finish, the experience was seamless, personalized, and thoughtfully curated to match exactly what we were hoping to get out of the trip.

Kristy did an outstanding job designing an itinerary that balanced adventure, culture, and relaxation. Every detail—transportation, accommodations, guided tours—was handled with precision, allowing us to focus entirely on enjoying the experience rather than worrying about logistics. Her communication throughout the planning process was prompt and insightful, and she was always willing to adjust plans based on our preferences.

Highlights of the trip included exploring the Sacred Valley, experiencing the rich history of Cusco, and, of course, visiting Machu Picchu—each made even more memorable by the knowledgeable local guides Kristy arranged. The accommodations were comfortable and well-located, and every transition between destinations felt effortless.

What truly set this experience apart was the level of personalization and care. It never felt like a generic, pre-packaged tour—every aspect reflected our interests and travel style. Even when minor questions came up during the trip, support was quick and helpful.

I would highly recommend booking through Kimkim and working with Kristy Tizon for anyone considering a trip to Peru. It was a stress-free, unforgettable experience, and we’re already looking forward to planning our next adventure

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Apr 01, 2026

Thank you so much, David! I truly appreciate your kind words, it was an absolute pleasure planning this trip with you. I’m so glad everything felt seamless and personalized, and that you had such a memorable experience in Peru. Looking forward to helping you plan your next adventure!

A fantastic, amazing trip!
Vietnam | Mar 16 - Mar 23, 2026

Brian
Brian G.
Denver, CO | Reviewed on Mar 30, 2026
A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars! Read more

A fantastic trip! We did some reading before we came to Vietnam, but our experience was even better than we could’ve imagined… The people are wonderful… The sites are incredible… The history is amazing… So many beautiful colors and textures and sights… our guide, Ha, is one of the best guides we have ever worked with… So knowledgeable… Incredibly helpful… He customize each part of the trip just for us… He gave so much time and energy to us… Five stars!

Hotel Reviews
Dragon Legend Cruise
Hon Gai

Quaint, but a little dated

Authenticity & Character
Location
Ha long bay is beautiful
Staff
Cleanliness & Comfort
Tam Coc Garden Resort
Ninh Binh

This hotel was one of the highlights of our trip… Located in the beautiful countryside… Surrounded by rice patties, and beautiful mountains… Very peaceful… Like having your own little home out in the Vietnamese country…

Authenticity & Character
Like going back to another time… Having our own bungalow out in the middle of the Vietnamese countryside…
Location
Quiet, peaceful location
Staff
Friendly and helpful
Cleanliness & Comfort
The housekeeping team was perfectionistic… Whenever we came back to our room, everything was laid out and such a beautiful way…
Peridot Grand Luxury Boutique Hotel
Hanoi

We had a beautiful sweet with a view of the old quarter of Henway… Centrally located… Fantastic staff… Great restaurants… We really enjoyed the experience… Would definitely return…

Authenticity & Character
Tastefully decorated, and lovely facilities…
Location
Right in the heart of the old quarter
Staff
Everyone was super helpful and very friend
Cleanliness & Comfort
Our room was very quiet and comfortable… A relaxing retreat…
Activity Reviews
Hanoi Departure - Goodbye Vietnam!
Hanoi Departure - Goodbye Vietnam!
Vietnam

Because we had several hours before we departed, we were able to go to the train street and watch the train go by right next to us as we enjoyed some Vietnamese coffee

Quality of Experience
Free  at your leisure in Hanoi
Free at your leisure in Hanoi
Hanoi

It was nice to have a day off to relax on our last full day in Vietnam…

Quality of Experience
We were able to go to a barber and get a haircut and I also had a manicure and pedicure
Food
Great to eat with locals… It’s nice to travel to another country and only eat with local people… No tourists!
Guides, Drivers and Staff
Ha, our guide was the very best
Transport
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Bai Tu Long Bay - Tuan Chau Harbour (Dragon Legend Cruise) - Return to Hanoi
Vietnam

This was our least favorite part of the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam

Although it was good to see Ha Long bay, this was our least favorite part of the entire trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Hanoi - Ninh Binh: Hoa Lu - Trang An Grottoes
Vietnam

Seeing historical buildings and experiencing the beautiful lakes and grottos and temples was truly an experience of a lifetime

Quality of Experience
Seeing the ancient temples and taking the quiet boat ride through the caves and nearly the temples was amazing
Food
We had quite a feast at one of the local establishments… Our guide helped us choose what to have and it was all great
Guides, Drivers and Staff
Ha, our guide was excellent… Very knowledgeable… Always taking care of us…
Transport
Explore the Rural Villages nearby Hanoi city (Half Day)
Explore the Rural Villages nearby Hanoi city (Half Day)
Hanoi

We did not explore rural villages near Hanoi… Instead, we did an in-depth exploration of the old quarter… Weaving in and out of small alleys and intimate courtyards… We even went to the black market, which was amazing and fun…

Quality of Experience
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time…
Food
Eating in small, local establishments, where the real people of Vietnam eat was really fun…
Guides, Drivers and Staff
Our guide, Ha, was excellent and customize the experience just for us… Super knowledgeable… Fun to be with… Took care of us the whole time
Transport
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2026

Dear Brian,

Thank you so much for your wonderful review!

We are truly delighted to hear that your trip to Vietnam exceeded your expectations. Your kind words about the people, landscapes, and rich culture mean a lot to us. It’s especially rewarding to know that you had such a great experience with Ha, he will be very happy to hear your praise. We are proud to have him on our team.

Thank you again for trusting us with your journey. We hope to welcome you back to Vietnam in the future for more amazing experiences.

Warm regards,
Camellia

A fabulous trip to pilgrimage sites in north India
India | Mar 6 - Mar 16, 2026

Jennifer
Jennifer M.
Denver, CO | Reviewed on Mar 30, 2026
My trip to northern India was fabulous! Rajat was an excellent facilitator of the planning process, preparing me well for the entire trip. He was also excellent at helping me make adjustments in the trip when needed. And the guides and drivers in all of the cities I visited were excellent, each with their own local knowledge and passion for their work. The hotels were all reasonably priced and well suited for visiting westerners, including delicious food. Overall, the trip far exceeded my... Read more

My trip to northern India was fabulous! Rajat was an excellent facilitator of the planning process, preparing me well for the entire trip. He was also excellent at helping me make adjustments in the trip when needed. And the guides and drivers in all of the cities I visited were excellent, each with their own local knowledge and passion for their work. The hotels were all reasonably priced and well suited for visiting westerners, including delicious food. Overall, the trip far exceeded my expectations. I can’t say enough good things about the wonderful people who guided and supported my visit. Thank you, thank you, thank you!

Hotel Reviews
Hotel Anand International
Gaya

Hotel and rooms were nicely appointed and food was excellent. The only problem was the room was always full of mosquitoes. Not good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Kanha Shyam Prayagraj
Alllahabad

Excellent hotel with great food and beautiful rooms with very nice views

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pristine Hotel
Varanasi

Very nice rooms, great food, and helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel The Great Ganga
Rishikesh

Nicely appointed hotel in great location overlooking the city and the river

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NUO By juSTa
New Delhi

Very nice hotel in interesting location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Triveni Sangam Visit and Spiritual Sites in Prayagraj (formerly Allahabad)
Triveni Sangam Visit and Spiritual Sites in Prayagraj (formerly Allahabad)
Allahabad

The boat ride to the confluence of the rivers was an excellent way to start the day. I chose not to do the holy dip myself given the state of the water, but it was meaningful to be part of such a large group of pilgrims. The temples after the boat ride were even more interesting. Ending with a visit to the shivalaya park was very interesting and gave a broader sense for India as a whole.

Quality of Experience
Guides, Drivers and Staff
Transport
Meditation and Reflection at Maharishi Samarak
Allahabad

This was a highlight of the trip for me. The samarak was away from the city and so was quiet and less crowded. It was an excellent place to meditate.

Quality of Experience
Guides, Drivers and Staff
Transport
Visiting Ghats and attend Ganga Aarti
Visiting Ghats and attend Ganga Aarti
Varanasi

This was a great way to end the day, especially with a boat ride to return to the first ghat. The ceremony was crowded so seating was limited so it was good the guide got me there plenty early.

Quality of Experience
Guides, Drivers and Staff
Transport
Spiritual Exploration of Temples and Ghats in Varanasi
Spiritual Exploration of Temples and Ghats in Varanasi
Varanasi

This day included a lot of walking through very narrow and crowded walkways between densely packed buildings. A fantastic experience. And the temple visit was handled very smoothly. All great.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Boat Ride on the River Ganges
Sunrise Boat Ride on the River Ganges
Varanasi

This boat ride was an excellent way to start the day, particularly since it started near the place where the sunrise chanting was happening. Amazing. And the boat ride made it much easier to see the full range of ghats along the Ganges.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Rishikesh Spiritual Walking Tour with Ganga Aarti
Full Day Rishikesh Spiritual Walking Tour with Ganga Aarti
Rishikesh

An excellent day. The guide was especially flexible and also worked very hard to ensure I had the best possible opportunities given his status as an official guide with Incredible India.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rajat Gupta
Rajat
Rajat Gupta
Local specialist in Delhi | Replied on Mar 30, 2026

Dear Jennifer,

Thank you so much for your lovely words. Reading this truly made my day.
And I am really happy to know that you had such a meaningful and enjoyable journey and that everything came together well. It was a pleasure planning this trip with you and being part of this special experience.

Your kind feedback means a lot to us including everyone involved on the ground. Wishing you good health and many more beautiful journeys ahead. I would be happy to welcome you again anytime. Safe travels.

Warm regards,
Rajat

Olivia did a great job helping us plan and wi...
Japan | Mar 22 - Mar 29, 2026

T
Thomas A.
Chicago, IL | Reviewed on Mar 30, 2026

Olivia did a great job helping us plan and with daily reminders.

Our guides Taka, Meiji “May”, and Yuki were all amazing, knowledgeable, and friendly. Will recommend to everyone.

Local specialist: Olivia Luang
Olivia
Olivia Luang
Local specialist in Japan | Replied on Mar 30, 2026

Thank you so much for your kind words! It truly means a lot to me. I’m so happy to hear that you had a great experience and that the daily reminders were helpful throughout your trip.

I’m especially glad to know that Taka, Meiji (“May”), and Yuki made such a positive impression—they are all wonderful guides, and I’ll be sure to pass along your compliments to them.

It was a pleasure assisting you with your journey, and I really appreciate your recommendation. I hope to help you plan another memorable trip in the future! 😊

New Zealand in two weeks
New Zealand | Mar 14 - Mar 27, 2026

D
David L.
Boston, MA | Reviewed on Mar 29, 2026

The itinerary presented to us was exactly what we wanted and Kathrin did a great job of setting up the trip. There was an unexpected glitch in that the overnight cruise on Doubtful sound had to be cancelled because of a mechanical problem with the boat.

Local specialist: Kathrin Gerstel
Kathrin
Kathrin Gerstel
Local specialist in New Zealand | Replied on Mar 31, 2026

Thank you so much for your kind review. I’m delighted to hear the itinerary was just what you were hoping for — it was a pleasure planning your trip.

I truly appreciate your understanding about the unexpected cancellation of the Doubtful Sound cruise. Even with that hiccup, I hope New Zealand still gave you wonderful memories.

Thank you again for traveling with us!

Our trip to South Korea was amazing and KimKi...
South Korea | Mar 17 - Mar 27, 2026

Laura
Laura W.
Miami, FL | Reviewed on Mar 29, 2026
Our trip to South Korea was amazing and KimKim did an excellent job helping us curate our vacation to meet our wish to experience the culture and history of the country. Our guide in Seoul, Jones, made some extra suggestions as he got to know us and our interest in K-pop and K-dramas. Both Jones and Jay gave excellent restaurant recommendations. We loved the cooking class with Sarah. Christine responded to our questions in a timely manner and made sure we had the information we needed. Read more

Our trip to South Korea was amazing and KimKim did an excellent job helping us curate our vacation to meet our wish to experience the culture and history of the country. Our guide in Seoul, Jones, made some extra suggestions as he got to know us and our interest in K-pop and K-dramas. Both Jones and Jay gave excellent restaurant recommendations. We loved the cooking class with Sarah. Christine responded to our questions in a timely manner and made sure we had the information we needed.

Hotel Reviews
HOTEL THE BOTANIK SEWOON MYEONGDONG
Seoul

Good location within walking distance of local market, restaurants and public transportation. Great accommodations in room including washer and dryer and mini kitchen.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
L7 HAEUNDAE by LOTTE
Busan

Great view of the Korea Strait and located next to local market and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
GLAD Gangnam COEX Center
Seoul

Great location to shopping, restaurants, and public transportation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christine Liu
Christine
Christine Liu
Local specialist in Seoul and Japan | Replied on Mar 30, 2026
Hi Laura, Thank you so much for your wonderful feedback — it truly means a lot to us 💛 I’m so happy to hear that you had such an amazing time in South Korea and that the trip reflected your interest in the country’s culture and history. It’s especially great to know that Jones and Jay took such good care of you and tailored their recommendations to your love of K-pop and K-dramas 😊 I’m also glad you enjoyed the cooking class with Sarah — that’s always such a special experience! Thank you... Read more

Hi Laura,

Thank you so much for your wonderful feedback — it truly means a lot to us 💛

I’m so happy to hear that you had such an amazing time in South Korea and that the trip reflected your interest in the country’s culture and history. It’s especially great to know that Jones and Jay took such good care of you and tailored their recommendations to your love of K-pop and K-dramas 😊

I’m also glad you enjoyed the cooking class with Sarah — that’s always such a special experience!

Thank you again for your kind words about Christine as well. It was truly our pleasure to assist you throughout your journey.

We hope to welcome you again on another adventure in the future!

Warm regards,
Christine

5 stars for the team and trip!
Spain | Mar 17 - Mar 23, 2026

Ryhan
Ryhan C.
Miami, FL | Reviewed on Mar 29, 2026
What an amazing trip!! The team at Kimkim is the best out there.
Our tours in Barcelona with Lili were informative and fun. My sons 10 & 12 especially enjoued teh biking tour.
The fishing camp was fantastic, nice, clean and friendly staff. We caught some big carp and we will be back for the catfish!
Madrid was wonderful and the Real Madrid game was next level excitement! We would definitely use kimkim again!!
Read more

What an amazing trip!! The team at Kimkim is the best out there.
Our tours in Barcelona with Lili were informative and fun. My sons 10 & 12 especially enjoued teh biking tour.
The fishing camp was fantastic, nice, clean and friendly staff. We caught some big carp and we will be back for the catfish!
Madrid was wonderful and the Real Madrid game was next level excitement! We would definitely use kimkim again!!

Activity Review
Private Barcelona Bike Tour
Private Barcelona Bike Tour
Barcelona

I have high energy boys so this was fantastic for them and a great way to see the city!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Mar 30, 2026

Thanks, Ryhan.
The team in Spain that organized all your trip details is very proud of it.
See you again sometime!

Fabulous trip all around Tours guides EXCEPT...
Costa Rica | Mar 11 - Mar 16, 2026

Robert
Robert L.
Franklin, TN, USA | Reviewed on Mar 29, 2026
Fabulous trip all around
Tours guides EXCEPTIONAL!!!
Read more

Fabulous trip all around
Tours guides EXCEPTIONAL!!!

Hotel Reviews
Le Cameleon Boutique Hotel
Puerto Viejo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise Hot Springs Thermal Water Resort
La Fortuna

Great hot springs s as nd beautiful setting

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bribri Chocolate  & Waterfall Excursion
Bribri Chocolate & Waterfall Excursion
Costa Rica

Enrico was great

Quality of Experience
Enrico
Guides, Drivers and Staff
Transport
Kayak Adventure & Rainforest Hike in Punta Uva
Kayak Adventure & Rainforest Hike in Punta Uva
Puerto Viejo de Talamanca

Lots of animals- sloth, monkey, turtle etc…

Quality of Experience
Guides, Drivers and Staff
Transport
Night Excursion in Rainforest and Wild Frog Sanctuary
Night Excursion in Rainforest and Wild Frog Sanctuary
Arenal/La Fortuna

Boring

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Mambo Combo Canyoning and Rafting
Arenal Mambo Combo Canyoning and Rafting
Arenal/La Fortuna

Staff was superb!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 30, 2026

Hola Robert,
Thank you for your kind words! We’re thrilled to hear you had a fabulous trip and that the tour guides exceeded your expectations.
Pura Vida!
Bryan | Serendipity Adventures🦜🏞️☀️

We had an incredible vacation in Thailand. We...
Thailand | Mar 13 - Mar 21, 2026

Amy
Amy S.
Chicago, IL | Reviewed on Mar 29, 2026
We had an incredible vacation in Thailand. We went to Bangkok and Krabi. In Bangkok we had a guide, Annie, who did an amazing job of navigating the streets of Bangkok and taking the best pictures, ordering the best food and taking care to show us the temples, markets and culinary treats of the region.
In Krabi, we enjoyed the Following Giants Elephant Sanctuary, the guides were very knowledgeable and respectful about the care and treatment of the elephants.
Kayaking on the Khlong Nam was...
Read more

We had an incredible vacation in Thailand. We went to Bangkok and Krabi. In Bangkok we had a guide, Annie, who did an amazing job of navigating the streets of Bangkok and taking the best pictures, ordering the best food and taking care to show us the temples, markets and culinary treats of the region.
In Krabi, we enjoyed the Following Giants Elephant Sanctuary, the guides were very knowledgeable and respectful about the care and treatment of the elephants.
Kayaking on the Khlong Nam was fantastic and we got an early start and had the place to ourselves before it got busy and we learned about pineapple farming as well as rubber and palm.
Phi Phi islands was also impressive, beautiful beaches and tasy lunch, guides were great.

Hotel Reviews
The ShellSea Krabi I Luxury Beach Resort & Pool Villas
Krabi

The room was comfortable and well stocked, daily breakfast was impressive. We ate at the on-site resturants three times and everything was good and there was always live entertainment that was talented, we had a great time.

Authenticity & Character
Location
on the beach but not close to anything else so we had to take transportation into Krabi.
Staff
Cleanliness & Comfort
rooms were always cleaned and refreshed and stocked with water daily.
Nysa Hotel Bangkok Sukhumvit 11
Bangkok

Comfortable hotel, good location, daily breakfast was really good.

Authenticity & Character
Location
lots of restaurants to walk to, close to transportation
Staff
Cleanliness & Comfort
room was clean but the daily cleaning was always later in the day when we were back in our room.
Activity Reviews
Kayaking at Khlong Nam Sai and Pinapple Farm
Kayaking at Khlong Nam Sai and Pinapple Farm
Krabi

We went early, pick up around 7am and they gave us a delicious breakfast and we got on the water before anyone else was there. The water is so clear you can see the fish swimming. We had a guide and another person who took pictures for us and we were able to swim. Afterwards we saw the pineapple farm and also learned about rubber harvesting and palm oil.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning Jungle Walk with Elephants at Following Giants (Joining Tour)
Morning Jungle Walk with Elephants at Following Giants (Joining Tour)
Krabi

This was a place where you could tell everyone was really dedicated to the well being of the elephants and our guide Pim was especially knowledgable and respectful of how sensitive the elephants are. They are also forthcoming about the healing of intergenerational trauma for both the humans and the elephants.

Quality of Experience
Food
traditional thai dishes and fresh fruit
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

We had a great time, exhilerating tuk tuk ride and great sites plus lots of great food. It started with rooftop beers at sunset and then Annie took us to the best street food stalls and china town, there was lots of great food, including coconut ice cream and she gave us mango sticky rice to go, we were surprised everything was included.

Quality of Experience
Food
everything was delicious-we had skewers, meatballs, pork and duck with noodles, pad thai, coconut ice cream, mango sticky rice and tried the chestnuts.
Guides, Drivers and Staff
Annie picked the freshest tastiest dishes and was happy to take pictures of us at the landmarks
Transport
Local specialist: Hoa Tran

Costa Rica 2026
Costa Rica | Feb 23 - Mar 8, 2026

J
Janice S.
Canada | Reviewed on Mar 29, 2026

All tours and guides were excellent. We would recommend all of the activities on our itinerary.

Special mention to Grievin and Andrea from Uvita Night Tours. We spent two days with them and they were fantastic!

Would recommend adding Alturas Wildlife Sanctuary to your tours.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Mar 30, 2026

Hola Janice!
Thank you for your kind feedback! We’re delighted you enjoyed all the tours and guides.
We’ll be sure to share your special mention with Grievin and Andrea, and we truly appreciate your recommendation of Alturas Wildlife Sanctuary.

Pura Vida!
Bryan | Serendipity Adventures🦜☀️🏞️

Amazing Peru Trip
Peru | Mar 14 - Mar 20, 2026

Kendall
Kendall T.
Raleigh, NC | Reviewed on Mar 29, 2026
We had an amazing trip to Peru! We loved how the trip felt catered to our interests and what we wanted to see during our time in Peru. Some of our favorite sites were Machu Picchu, Ollantaytambo, and Rainbow Mountain. Our tour guides were all very friendly, great, and knowledgeable. Enrique was our tour guide for the Inca Trail; he made this hike an incredible experience. We felt very taken care of on this trip and were frequently checked in on, especially by Yael. We have been on several... Read more

We had an amazing trip to Peru! We loved how the trip felt catered to our interests and what we wanted to see during our time in Peru. Some of our favorite sites were Machu Picchu, Ollantaytambo, and Rainbow Mountain. Our tour guides were all very friendly, great, and knowledgeable. Enrique was our tour guide for the Inca Trail; he made this hike an incredible experience. We felt very taken care of on this trip and were frequently checked in on, especially by Yael. We have been on several trips now with KimKim, and Peru has been top notch as far as satisfaction goes. I would recommend this trip to any friends and family, and would feel very comfortable having them book with Alvaro and interact with the same tour guides. Thank you to everyone who helped make this trip truly memorable!

Hotel Review
Terra Andina Mansion Colonial
Cusco

We loved this hotel! The staff members were extremely friendly, personable, and helpful. The breakfast and restaurant was amazing, and it was conveniently located near the heart of Cusco.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hike the Short Inca Trail to Machu Picchu
Hike the Short Inca Trail to Machu Picchu
Aguas Calientes/ Machu Picchu

Enrique was our tour guide for this portion of our trip, and he was nothing short of amazing! He was friendly, knowledgeable, and professional. I could not have asked for a better experience to such a memorable part of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 30, 2026
My dear friend Kendall! Thank you so much for taking the time to share your review. It really means a lot to us. It was a pleasure to be part of your trip to Peru. From the beginning, it was a pleasure for us to be part of your journey, helping you plan, staying in touch during the trip, and making sure everything was going well for you. We are very happy to know that you felt well taken care of during the whole journey. It is also very nice to hear your kind words about the guides. I will... Read more

My dear friend Kendall!

Thank you so much for taking the time to share your review. It really means a lot to us. It was a pleasure to be part of your trip to Peru.

From the beginning, it was a pleasure for us to be part of your journey, helping you plan, staying in touch during the trip, and making sure everything was going well for you. We are very happy to know that you felt well taken care of during the whole journey.

It is also very nice to hear your kind words about the guides. I will share your feedback with them, as I know it will make them very happy. Thank you as well for your trust and for recommending us to your friends and family. It means a lot to us.

It was a pleasure to be part of your experience, and we hope to help you again with another trip in the future.

Warm regards,
Alvaro & Yael

Kimkim and especially our travel agent Kien, ...
Thailand | Mar 6 - Mar 20, 2026

Kristin
Kristin R.
Chicago, IL | Reviewed on Mar 29, 2026
Kimkim and especially our travel agent Kien, made our trip to Thailand absolutely unforgettable. From start to finish, everything was flawlessly planned—our excursions, transfers, resorts, and especially our wedding were beyond anything we could have imagined. What truly stood out was how closely he listened to every detail of what we wanted. We shared that we were looking for adventure and not a typical tourist experience—we wanted to truly experience the beauty and culture of... Read more

Kimkim and especially our travel agent Kien, made our trip to Thailand absolutely unforgettable. From start to finish, everything was flawlessly planned—our excursions, transfers, resorts, and especially our wedding were beyond anything we could have imagined.

What truly stood out was how closely he listened to every detail of what we wanted. We shared that we were looking for adventure and not a typical tourist experience—we wanted to truly experience the beauty and culture of Thailand—and he absolutely nailed it. Every part of our itinerary felt authentic and intentional, and we loved being able to explore so many different areas, each with its own unique charm.

Every detail was handled with care, which allowed us to completely relax and enjoy every moment. Our wedding was simply magical, and we are so grateful for the thought and effort that went into making it so special. Thank you so much for truly making our wedding and honeymoon perfect.

Hotel Review
Paradise Koh Yao Resort

The resort was the prefect location for our wedding. Bee did an amazing job planning our special day and making sure every detail was perfect. She did an amazing job!! Nis, our fishing guide, went above and beyond to make sure we had an amazing day on the water and we absolutely did. Overall, the resort was the perfect way to end our vacation. Very relaxing, quiet and pretty much perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Mar 31, 2026
Hi Kristin, Thank you so much for your beautiful review, and for sharing all those photos, they are absolutely gorgeous 😊 It was so special to see those moments come to life. I’m truly happy to hear that the trip and your wedding turned out just as you had hoped. From the very beginning, I could feel how important it was for you both to have something meaningful and not just a typical experience, so it means a lot to know it all came together that way. Your wedding at Paradise Koh Yao Noi... Read more

Hi Kristin,

Thank you so much for your beautiful review, and for sharing all those photos, they are absolutely gorgeous 😊 It was so special to see those moments come to life.

I’m truly happy to hear that the trip and your wedding turned out just as you had hoped. From the very beginning, I could feel how important it was for you both to have something meaningful and not just a typical experience, so it means a lot to know it all came together that way.

Your wedding at Paradise Koh Yao Noi looked incredible, and I’ll be sure to pass your kind words along to Bee and Nis. They’ll be so happy to hear this.

Thank you again for trusting me with such an important journey. It was really a pleasure to plan this with you.

Wishing you both a lifetime of happiness together, and hopefully another adventure in the future!

Warmly,
Kien

Best Vacation Ever!!!
Finland | Mar 21 - Mar 25, 2026

B
Beth M.
Ashburn, VA | Reviewed on Mar 29, 2026
Our planner with KimKim, Emerson, just got it right! We had no idea what to expect or what to ask for. Yet, somehow Emerson knew exactly what to plan for us. Our first 3 nights were in Rovaniemi. We stayed at the Artic Lights Hotel. The accommodations were amazing and the staff were so helpful and friendly. The restaurant on site was phenomenal!! I recommend the roasted reindeer as it was outstanding! Risto our guide from Johka made sure we saw the Northern Lights. He drove us almost to... Read more

Our planner with KimKim, Emerson, just got it right! We had no idea what to expect or what to ask for. Yet, somehow Emerson knew exactly what to plan for us. Our first 3 nights were in Rovaniemi. We stayed at the Artic Lights Hotel. The accommodations were amazing and the staff were so helpful and friendly. The restaurant on site was phenomenal!! I recommend the roasted reindeer as it was outstanding! Risto our guide from Johka made sure we saw the Northern Lights. He drove us almost to Sweden where the skies were clear just so we wouldn’t miss out. The photo’s he took belong in a magazine. Again, he was knowledgeable and personable. We had such a good time out on the frozen lake staring at the sky.
We visited Korouoma Canyon where our guide Geowdy from Wild About Lapland took us on a 5km hike to see the frozen waterfalls. She was so perky and upbeat you almost forgot you were hiking!! Our last night we ate at Gustav. This is a must stop!!! Delicious!! The folks at Sieriporo Reindeer Safari took really good care of us. We all learned so much about the reindeer. The sleigh ride was relaxing and beautiful!
From Rovaniemi we went to Levi where we stayed at the Northern Lights Ranch. Such a unique experience to sleep in a glass room !! Food was exceptional and the staff was amazing. For our last day we took a snowmobile safari with Lowry at Lazy Santa safaris. He was super! I don’t even have words for the scenery. Absolutely breathtaking!! The tour was very personal, just the 3 of us. He equipped us with everything we needed to stay warm and dry. Super knowledgeable and friendly!! Every driver we had for the transfers were professional and informative. Best vacation ever!!! Thank you KimKim and Emerson!

Hotel Reviews
Hotel Fabian
Helsinki

In the heart of the city center. Beautiful room and very clean. Staff were helpful and friendly. Complementary breakfast was delicious!

Authenticity & Character
Mix of old and new. Cobblestone street but modern amenities.
Location
Walking distance to everything.
Staff
Knowledgeable, friendly and very helpful.
Cleanliness & Comfort
Room was comfortable and clean.
Northern Lights Ranch
Köngäs

Rustic but modern. Sparse but everything you need. The personal hot tub was a big hit. So cool to enjoy under the stars with it snowing. Staff were friendly and the restaurant was great! Even had a few reindeer on site to feed and interact with.

Authenticity & Character
Just what you would imagine Nordic design to be.
Location
Close to ski resort but far enough away from city that if conditions are right viewing the Northern Lights would be ideal.
Staff
Friendly and helpful
Cleanliness & Comfort
Rooms were well thought out. Everything you needed for a comfortable stay was provided.
Arctic Light Hotel
Rovaniemi

This hotel is beautifully appointed. The staff were very friendly, welcoming and helpful. It was within walking distance to everything. The breakfast was outstanding!! Everything from bacon and eggs to fruits and oatmeal to cold sandwich fixings. The restaurant on site (The Artic) was phenomenal!! The perfect stay! Highly recommend!

Authenticity & Character
Quaint but not small. Complementary sauna. Beautifully decorated
Location
Walking distance to everything
Staff
Everyone was friendly and helpful
Cleanliness & Comfort
The rooms were warm and inviting and it was fun to shower with a polar bear!!
Activity Reviews
 Snowmobile Safari from Riverside Lodge
Snowmobile Safari from Riverside Lodge
Levi

Lowry our host made this experience outstanding!! He provided everything we needed to stay warm and dry. The actual ride was amazing!! Plenty of time on the snowmobile with lots of spectacular views. We all had a blast. I loved that it was just the 3 of us in our group. Made you feel catered to.

Quality of Experience
Lowry at Lazy Santa Safaris was a stupendous guide!! A perfect host! We felt like we were just out riding with a friend!
Guides, Drivers and Staff
I loved the small group. I felt catered to.
Transport
Land Rover was clean and we all felt safe.
Group Reindeer Safari and Farm Visit
Group Reindeer Safari and Farm Visit
Rovaniemi

The staff were extremely friendly and knowledgeable. You could tell they were proud of their heritage. The farm was beautiful and the ride was relaxing and offered views of the forest that were stunning!

Quality of Experience
Our host’s knowledge of the reindeer was exceptional
Guides, Drivers and Staff
Friendly and knowledgeable.
Transport
Aimilee was very personable and friendly. We felt safe and the van itself was comfortable and clean
Flexible Northern Lights Hunting
Flexible Northern Lights Hunting
Finland

Risto our guide was outstanding!! Even though conditions were not optimal for viewing the Northern Lights he drove us to nearly Sweden where the skies were clear enough to see. The photos he took were magazine quality!! Being on a frozen lake added to the experience of the lights! This was an incredible experience and the main reason for our trip.

Quality of Experience
Viewing the lights while standing on a frozen lake was spectacular!
Guides, Drivers and Staff
Friendly and funny. Risto really wanted us to see the Northern Lights.
Transport
Comfortable van. Clean and warm. Conversation was good.
Korouoma Canyon & Frozen Waterfalls Adventure
Korouoma Canyon & Frozen Waterfalls Adventure
Finland

Geowdy our guide was knowledgeable and friendly. Very upbeat. The falls were beautiful and the hike was good. Challenging but doable. They provided everything needed to stay warm and dry.

Quality of Experience
Beautiful view. Challenging hike.
Food
Very fatty sausage.
Guides, Drivers and Staff
Geowdy was upbeat, very personable and knowledgeable
Transport
Safe driver.
Local specialist: Emerson Siimer
Emerson
Emerson Siimer
Local specialist in Estonia | Replied on Mar 30, 2026

Thank you for the kind words – I appreciate you taking the time to share this.

A lot of that comes down to you, as a traveler, as much as the plan itself. You trusted it, stayed flexible, and that makes a difference.

I’m glad it all came together the way it did.

I’ll pass your feedback on to the team — they’ll value it.

Morocco, a trip beyond all expectations
Morocco | Mar 19 - Mar 28, 2026

D. Eric
D. Eric A.
Ashburn, VA | Reviewed on Mar 29, 2026
Five stars do not adequately express how much we enjoyed our trip. This was really one of the best trips we ever took. The itinerary was so well planned, which for us was focused on nature and history. All the accommodations were top notch and every meal was delicious. What really made the trip stand out was our driver, Youssef. He was so caring, professional, and helpful in so many ways. It was like having someone anticipate your every need. The biggest help he gave was assisting us in... Read more

Five stars do not adequately express how much we enjoyed our trip. This was really one of the best trips we ever took. The itinerary was so well planned, which for us was focused on nature and history. All the accommodations were top notch and every meal was delicious. What really made the trip stand out was our driver, Youssef. He was so caring, professional, and helpful in so many ways. It was like having someone anticipate your every need. The biggest help he gave was assisting us in changing our plans midstream knowing just what would work best and our travel coordinator, Majid made it happen. We will definitely be repeat customers!

Hotel Reviews
Riad al Rimal
Marrakech

Very quiet even in Marrakech. The hammam was great and the breakfast a nice change of pace.

Dar Rihana Dades
Douar Aït Ouffi

An amazing room which was quite large. The food was a real change and as foodies a welcome change.

Tiziri Luxury Camp
Merzouga

We ended up with 2 nights here and both liked that a lot. For the best magic it is a good idea to plan the camel ride for the first night if you do two. They are very serious about green practices. The food was surprisingly good and they vary it if you stay multiple meals etc.

Authenticity & Character
Arriving on camel back after sundown was breathtaking.
Location
Not too far on the camel, not crowded by other camps.
Staff
So hard working and accommodating.
Cleanliness & Comfort
This is a hard job but they did a great job.
Riad Farouzi Fes
Fes

Fun location and nice breakfasts.

Authenticity & Character
It seems so hidden but then you go in and you have your peaceful place in Fes.
Location
Easy to get to but still very quiet.
Staff
We’re so helpful when we wanted to go out walking on our own.
Cleanliness & Comfort
Riad Kalaa 2
Rabat

Make sure to explore right when you get there to appreciate all the neat corners and views,

Authenticity & Character
Our first Riad. Great reception and breakfast.
Location
Centrally located but quiet.
Staff
Very patient and relaxed with helpful recommendations.
Cleanliness & Comfort
Bring a hand towel if you are used to having one.
Activity Reviews
Fes: Exploring the Imperial City
Fes: Exploring the Imperial City
Fes

Wonderful guide here as well. Fez is an amazing place and not to be missed.

Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Dades Valley, Ouarzazate, Ait Benhaddou & Marrakech
Morocco

He had a great hike here with a wonderful guide, Mohammad. Beautiful nature and interesting culture.

Camel trek to your  luxury camp
Camel trek to your luxury camp
Merzouga
Guided Tour of Volubilis
Guided Tour of Volubilis
Volubilis

Fantastic Roman ruins . Very knowledgeable guide. A must see!

Half-Day Private Sightseeing Tour in Rabat
Half-Day Private Sightseeing Tour in Rabat
Rabat

Great guide and we learned a lot. a beautiful city!

Private Tour of Marrakech, the "Red City"
Private Tour of Marrakech, the "Red City"
Marrakesh

Very knowledgeable guide! Hammed was great and we learned a lot about history and architecture.

Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Mar 29, 2026
Hello Eric,
Thank you so much for this incredibly generous review! It truly warms our hearts to know that your trip exceeded expectations and left such a lasting impression. I’m thrilled that the itinerary struck the perfect balance of nature and history for you, and that every detail ,from the accommodations to the meals, met the standard we always strive for. Youssef will be absolutely delighted to hear your kind words. He takes tremendous pride in his work, and knowing that his...
Read more

Hello Eric,
Thank you so much for this incredibly generous review! It truly warms our hearts to know that your trip exceeded expectations and left such a lasting impression. I’m thrilled that the itinerary struck the perfect balance of nature and history for you, and that every detail ,from the accommodations to the meals, met the standard we always strive for. Youssef will be absolutely delighted to hear your kind words. He takes tremendous pride in his work, and knowing that his attentiveness and care made such a meaningful difference to your experience means the world to him and to us. Likewise, I am so happy to hear how much my quick thinking and flexibility were appreciated. Being able to adapt seamlessly mid-trip is a true mark of a great travel coordinator. I cannot wait to welcome you back and create another unforgettable journey for you. You are already part of our travel family, and we look forward to many more adventures together!
Best,
Majid

Great Communication!
Italy | Mar 22 - Mar 27, 2026

Krissy
Krissy C.
Chicago, IL | Reviewed on Mar 29, 2026
Our travel agent was Rita. She was fantastic! When we were getting ready to officially book the trip, my father passed away. I told her we needed to pause the planning while we were grieving and mourning him. She expressed her sympathies and said just to let her know when we were ready to move forward. When I reached out to her she was ready for us. I loved the communication. While leading up to the trip I would think of a question and she would answer it quickly. She sent us an itinerary... Read more

Our travel agent was Rita. She was fantastic! When we were getting ready to officially book the trip, my father passed away. I told her we needed to pause the planning while we were grieving and mourning him. She expressed her sympathies and said just to let her know when we were ready to move forward. When I reached out to her she was ready for us. I loved the communication. While leading up to the trip I would think of a question and she would answer it quickly. She sent us an itinerary and we wanted to scale it back a little and she did. The tours she set us up with were fantastic and small group size for the Colosseum and Vatican. That was a huge plus! Part of me was a little nervous to use a Travel Agency that was strictly online but my cousin recommended them and I have no regrets. Rita and the contacts we had while on our trip were close to local time and knew the areas so that was so helpful. I would definitely book a trip with them again!

Hotel Reviews
The Glam
Rome

Great location! Walking distance to Trevi Fountain and Colosseum. Near lots of shops too.

Authenticity & Character
Location
Staff
Friendly and helpful
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

Loved how quaint and quiet it was! All of the staff was friendly and helpful.

Authenticity & Character
Location
Right near a water bus stop.
Staff
Cleanliness & Comfort
Activity Reviews
Discover the Vatican: From the Museums to the Sistine Chapel
Discover the Vatican: From the Museums to the Sistine Chapel
Italy

Lots to see and lots of walking. Very crowded but that’s why having a small group was so nice. We had 6 of us in our group.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover the City by Gondola
Discover the City by Gondola
Venice

So cool! Definite must do when you are in Venice. Got to go down canals you can’t get to by foot.

Quality of Experience
Guides, Drivers and Staff
Transport
Get Inside the Colosseum with Arena Access
Get Inside the Colosseum with Arena Access
Italy

Loved that it was just a group of 6 of us. So much information and got to see so many different spots around the arena.

Quality of Experience
Guides, Drivers and Staff
So friendly and knowledgeable
Transport
We did all the walking. However where to meet was not correct I’m glad I reached out to be sure where to meet.
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Mar 30, 2026

Dear Krissy, thank you so much for your kind words! I’m glad to hear that your trip to Italy was such a memorable experience. I really appreciate you taking the time to share this feedback and will forward it to our local guides. It was a real pleasure to work with you, and I hope we will keep in touch for your future trips to Europe. All my best, Rita 🥰

Great spring trip to Lisbon/Azores
Portugal | Mar 14 - Mar 21, 2026

Soumya
Soumya K.
Scotch Plains, NJ | Reviewed on Mar 29, 2026
We had an amazing time in Lisbon/Ponta Delgada even though the weather was not at its best.
Key people who made this possible are Rui (our guide in Lisbon) and Leandro and Pedro (our guides in Ponta Delgada).
Diana and team did a great job with coordination as we had multiple changes due to delayed/cancelled flights and some trip cancellations. Thank you again!!
Read more

We had an amazing time in Lisbon/Ponta Delgada even though the weather was not at its best.
Key people who made this possible are Rui (our guide in Lisbon) and Leandro and Pedro (our guides in Ponta Delgada).
Diana and team did a great job with coordination as we had multiple changes due to delayed/cancelled flights and some trip cancellations. Thank you again!!

Hotel Reviews
Octant Ponta Delgada
Ponta Delgada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Diana Mota

The Service was over the Top!
Morocco | Mar 22 - Mar 27, 2026

Mary
Mary R.
Atlanta, GA | Reviewed on Mar 29, 2026
Great Day, My experience with KimKim and my specialist agent Mr. Said was more than I had expected! From time I corresponded with him via email and WhatsApp was beyond excellent customer service! He listen to my request and my changes to the itinerary and we came up with an excellent trip plan for my Birthday! He even title my itinerary Mary’s Birthday Culture & Adventure! Which was a Wonderful touch it made me feel very special! With everything going on in the world he even reassured... Read more

Great Day,

My experience with KimKim and my specialist agent Mr. Said was more than I had expected! From time I corresponded with him via email and WhatsApp was beyond excellent customer service! He listen to my request and my changes to the itinerary and we came up with an excellent trip plan for my Birthday! He even title my itinerary Mary’s Birthday Culture & Adventure! Which was a Wonderful touch it made me feel very special! With everything going on in the world he even reassured me that Marrakesh was safe and if I didn’t feel comfortable about traveling right now that I could reschedule (top notch service) ! I decided to take my trip and I’m glad I did! From the schedule pick up at the Airport with Amead whom was very kind, gracious and patient! He took us to a restaurant for a light breakfast and a park near our Riad to visit while we waited for the time of check in! He was Amazing! Our next guide was Mr. Abdul which took us on our Food Tour which was absolutely delicious, he was very informative of the culture and food, he listened to us concerning food consumption and delivered! We also had me Abdul for our Culture and Shopping tour which we experienced a lot and purchased some great items! He got us in a Restaurant for lunch which we truly enjoyed! Mr. Jamal was with us for 3 days in the mountains, the desert and back in Marrakesh! Mr. Jamal has a kind spirit, he is very patient and makes you feel safe and comfortable! I can truly call him my brother, he provided the best service that I could have ever experienced! I can go on and on about how wonderful Mr. Jamal is, you will have to book his services to experience it for yourself! Kim Kim Travel you are blessed to have him in you community! Mr. Jamal is a jewel! If you are looking for a solid team to take care of all your travel needs in this beautiful country in Morocco please choose Kim Kim Travel, trust me you won’t be disappointed ! This is a professional service provider that will take care of all your needs! We have been blown away by the services provided and you will be too! Blessing, Mary Richburg (USA)

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Absolute beautiful Riad, I loved the colors and the decor! The staff were very kind and attentive! We were in awe of this lovely Riad! First class service!

Authenticity & Character
The roof top pool and hot water tub was nice it would have been better if it was heated but the sun was going down so it made everything cooler!
Location
Location was great near shopping and restaurants!
Staff
Beyond Amazing! Our receptionist make us reservations for dinner, called several restaurants to accommodate us until she found one that could take us immediately. She advise that it would be a 11 minute walk but I asked for a taxi and she got us one right away! He even came back to get us and called the hotel front desk to have the doorman to walk us back! Top Service! Love ❤️ It!
Cleanliness & Comfort
Very clean and well kept stay! Our room was huge with a sink on each side one with a shower and the other with a toilet! I was feet pleased!
Inara Desert Camp
Marrakech

Very nice resort! Clean and modern, The staff was very kind and the atmosphere was breathtaking, views of the Atlas Mountains! Dining for dinner and breakfast was 5 Stars! Everything was Amazing!

Authenticity & Character
The Landscape and the Beautiful countryside! I he Tents are very upscale! Loved It!
Location
It was Calm and Quiet! The Scenery was Beautiful from the Atlas Mountains to the Greenery of the desert due to the rain!
Staff
Service was Amazing! The Gentleman took good care of us!
Cleanliness & Comfort
The entire camp was amazing to the rooms, pools, restaurants and decor! The only complaint I have is the beds were not comfortable! If you like a very firm bed then you will be fine!
Kasbah du Toubkal
lmlil

The advertising needs to be updated. The picture is misleading, however it is a nice hotel overall. The nature is beautiful and the people are wonderful! Be prepared to walk, this is the Berber Tribe Culture! It was a great experience to live and see how the community lives! The hike to the waterfalls was amazing! I would recommend this hotel if you want to have a true experience with the community in the mountains!

Authenticity & Character
It was a nice hotel in the Atlas Mountains, we met some community members that welcomed us to there! It was amazing to me how close we felt like we were near the top of the mountain! The view was Amazing!
Location
That is was the most beautiful view I could have ever experienced.
Staff
The men could be more welcome, however we did meet a Lady whom was very friendly and welcomed us to the hotel and her community! We tried to communicate as best we could which was amusing she was great! The Gentleman that brought our luggage was kind to help.
Cleanliness & Comfort
It was a great experience, just be open minded and know that this hotel room is more like a cabin type room which is clean but the bedding is very firm. The View and Breakfast was wonderful! Be prepared to walk up and down the mountain to get to the hotel and your room!
La Maison Arabe Hotel
Marrakech

First time in Marrakesh and staying in a Riad which was very interesting to know that this is actually a home a the staff makes you feel welcome and Comfortable! It was a wonderful experience!

Authenticity & Character
The Decor & Style simply beautiful
Location
Near the Markets and Great Restaurants
Staff
Everyone was very kind and willing to help! It lovely to be greeted with a smile!
Cleanliness & Comfort
Very Comfortable, Clean and Beautiful Riad! The Grounds where Beautiful and the room decor was very comfortable. The bed was so comfortable we slept like a baby!
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 29, 2026
Hi Mary, Thank you for sharing your experience! We are happy to hear that your trip was memorable and that our team could make your birthday journey truly special. It’s wonderful to know that our guides and the accommodations contributed to an authentic and enjoyable Moroccan adventure for you. We appreciate your kind words about our team and the care they provided throughout your journey. Your feedback means a lot to us and motivates everyone to continue offering personalized and attentive... Read more

Hi Mary,

Thank you for sharing your experience! We are happy to hear that your trip was memorable and that our team could make your birthday journey truly special. It’s wonderful to know that our guides and the accommodations contributed to an authentic and enjoyable Moroccan adventure for you.

We appreciate your kind words about our team and the care they provided throughout your journey. Your feedback means a lot to us and motivates everyone to continue offering personalized and attentive service to all our travelers.

We hope Morocco left a lasting impression and that you carry beautiful memories from your trip. We would be delighted to assist you again for any future adventures!

Warm regards,
Mohamed

Iceland Adventure
Iceland | Mar 19 - Mar 26, 2026

A
adrienne t.
Pacifica, CA | Reviewed on Mar 28, 2026
We had an incredible experience working with Gummi. From start to finish, the itinerary was thoughtfully planned, detailed, and perfectly tailored to our travel style. We gave him full rein, and he absolutely delivered. The hotel selections were excellent—each one unique, comfortable, and well-located for our route. The car rental process was seamless, which made our self-drive trip easy and stress-free. What really stood out was the level of detail in the itinerary. He included... Read more

We had an incredible experience working with Gummi. From start to finish, the itinerary was thoughtfully planned, detailed, and perfectly tailored to our travel style. We gave him full rein, and he absolutely delivered.

The hotel selections were excellent—each one unique, comfortable, and well-located for our route. The car rental process was seamless, which made our self-drive trip easy and stress-free.

What really stood out was the level of detail in the itinerary. He included preliminary driving routes for each day, which made planning and navigation so much easier. Beyond the main highlights, he also provided specific tips and directions to hidden waterfalls, scenic viewpoints, and lesser-known stops that we never would have found on our own. Those moments truly made the trip special..

He also provided fantastic restaurant recommendations in every region we visited and booked a few really fun excursions.

Over 8 days, we drove from Reykjavík through the Snæfellsnes Peninsula, the Golden Circle, Vík, and all the way to the southeast near Höfn. The route flowed perfectly and allowed us to experience Iceland at our own pace.

Even more impressive was his attentiveness during unexpected weather—he checked in and made sure we were safe and well-prepared, which we really appreciated.

Highly recommend for anyone looking for a well-organized, personalized, and truly memorable Iceland experience.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Mar 28, 2026

Thank you for the kind review Adrienne
It makes my day knowing that you are happy with everything and that you had such a great trip
Take care and please visit us soon again - maybe in summer to avoid further arctic storms haha
All the best
Gummi

Why travelers love kimkim

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