Kimkim Trip Reviews

4.8
Based on 16,906 ratings
Read 16,906 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A beautiful trip to Benelux!
The Netherlands | Apr 12 - Apr 20, 2025

Thomas
Thomas R.
Huntington, NY | Reviewed on Jun 02, 2025
All of the individual guides were wonderful...warm, personal, knowledgeable, informative, courteous. Read more

All of the individual guides were wonderful...warm, personal, knowledgeable, informative, courteous.

Hotel Reviews
Hotel Mai Amsterdam
Amsterdam

We loved it. Conveniently located near the train station and our room overlooked a quiet, beautiful canal.

Authenticity & Character
Location
Staff
Very friendly and helpful staff
Cleanliness & Comfort
The James Hotel Rotterdam
Rotterdam
Authenticity & Character
Location
Staff
Cleanliness & Comfort
9Hotel Central
Brussels

We had a balcony with a beautiful view of the boulevard.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Public Transport Pass Amsterdam
Public Transport Pass Amsterdam
The Netherlands

Very easy to navigate

Quality of Experience
Transport
Amsterdam - Canal cruise (join in)
Amsterdam - Canal cruise (join in)
The Netherlands

Our captain was terrific...funny, informative. The trip was beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands
Quality of Experience
Amsterdam - Grand Dutch Food Tour in small group
Amsterdam - Grand Dutch Food Tour in small group
The Netherlands
Quality of Experience
Guides, Drivers and Staff
Amsterdam - Day trip to Haarlem
Amsterdam - Day trip to Haarlem
Amsterdam
Quality of Experience
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands
Quality of Experience
Haarlem - self-guided cycling route to Keukenhof & through tulip fields
Haarlem - self-guided cycling route to Keukenhof & through tulip fields
The Netherlands

This was an exceptional experience. We used E-bikes and highly recommend them.

Quality of Experience
Rotterdam
Rotterdam
The Netherlands

We loved it here. We wish we had booked a short, guided tour of the city/architecture/market.

Quality of Experience
Rotterdam - Kinderdijk windmills by public boat (waterbus)
Rotterdam - Kinderdijk windmills by public boat (waterbus)
The Netherlands
Transport
Delft - Delft blue pottery
Delft - Delft blue pottery
The Netherlands
Quality of Experience
Delft - Vermeer Center
Delft - Vermeer Center
The Netherlands

It was interesting. We were expecting an original Vermeer or two but we liked the experience.

Quality of Experience
Brussels - Private guided walking tour:  food
Brussels - Private guided walking tour: food
The Netherlands

We loved our private guide, Florence I believe was her name. She was friendly, fun, interesting.

Quality of Experience
Guides, Drivers and Staff
Brussels - Day trip to Ghent and Bruges
Brussels - Day trip to Ghent and Bruges
Brussels
Quality of Experience
Transport
Ghent - Gravensteen - Castle of the Counts
Ghent - Gravensteen - Castle of the Counts
The Netherlands

We loved this place and especially the audio tour that led us around the castle. Hilarious and informative.

Quality of Experience
Transport
Brussels - Bus tour to Dinant & Luxembourg City
Brussels - Bus tour to Dinant & Luxembourg City
Brussels

This was a lovely day. A large group on the bus but the tour guide was fantastic and kept it all very organized and orderly. We're so glad we included Luxembourg and Dinant in our itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bas Naus
Bas
Bas Naus
Local specialist in Nijmegen, Netherlands | Replied on Jun 03, 2025

Dear Thomas, thanks for your feedback and great to hear you enjoyed the BENELUX so much! :-) Hope to see you again some time in the Lowlands! Warm regards, Bas.

Amazing itinerary to Brazil
Brazil | Apr 17 - Apr 27, 2025

F
F G.
Los Angeles, CA | Reviewed on Jun 02, 2025
Our recent trip to Brazil was truly unforgettable, thanks to the incredible itinerary crafted for us. From the moment we landed in Rio de Janeiro to our breathtaking days at Iguazu Falls, everything was flawlessly organized. The hotels were amazing – comfortable, well-located, and with fantastic service. Our drivers were always punctual, friendly, and professional, making every transfer smooth and stress-free. The activities were phenomenal: from iconic sights like Christ the Redeemer and... Read more

Our recent trip to Brazil was truly unforgettable, thanks to the incredible itinerary crafted for us. From the moment we landed in Rio de Janeiro to our breathtaking days at Iguazu Falls, everything was flawlessly organized.

The hotels were amazing – comfortable, well-located, and with fantastic service. Our drivers were always punctual, friendly, and professional, making every transfer smooth and stress-free. The activities were phenomenal: from iconic sights like Christ the Redeemer and Sugarloaf Mountain to the awe-inspiring power of the Iguazu Falls, every experience exceeded our expectations.

As a family, we felt safe, well cared for, and completely immersed in the beauty and culture of Brazil. We can’t thank you enough for making this dream trip so special. Highly recommended!

Local specialist: Bruno Madeira
Bruno
Bruno Madeira
Local specialist in Brazil(Rio de Janeiro) and Portugal | Replied on Jun 02, 2025

Fátima
Thank you very much for your confidence and I'm very happy that everything went well for you.
All the best to you and your family.
Write to me if you need anything.
Greetings
Bruno

We had a fabulous trip! KimKim is the best!
Morocco | May 14 - May 23, 2025

R
Robin D.
Aspen, CO | Reviewed on Jun 02, 2025
We had a fabulous trip!
The planning was so easy, especially when we wanted to add or change anything. Having used KimKim before I knew that they would be the best choice for our Moroccan adventure!
Our driver Samir was an excellent and took very good care of us. He pointed out interesting things along our route, stopping to see sights and getting lunch and local product along the way.
Our guides in Fez (Sherif) and Marrakesh (Hanan) were awesome! Answering all our questions,...
Read more

We had a fabulous trip!
The planning was so easy, especially when we wanted to add or change anything. Having used KimKim before I knew that they would be the best choice for our Moroccan adventure!
Our driver Samir was an excellent and took very good care of us. He pointed out interesting things along our route, stopping to see sights and getting lunch and local product along the way.
Our guides in Fez (Sherif) and Marrakesh (Hanan) were awesome! Answering all our questions, explaining history and interesting facts and very patient when we wanted to linger a litter longer.
We were 'wow-ed" by all of the hotels/riad that were chosen for us. All were spotlessly clean with warm and friendly staff.

Hotel Reviews
Taj Chefchoaune Luxury Hotel and Spa.
Chefchaoun

Beautiful hotel with amazing views of Chefchoaune. Clean and comfortable with a very friendly and helpful staff.

Authenticity & Character
Location
at the top of the village with pretty views
Staff
Cleanliness & Comfort
Seemed like it was brand new!
Tiziri Luxury Camp
Merzouga

We felt like we were part of a family from the minute they picked us up in the Toyota for the ride across the dunes to the camp. Eight big tents with comfortable beds and Berber rugs covering the floors decorated with local art. There was electricity and running water plus a separate bathroom area - it was everything we needed! Meals were either outside around the fire (too windy when we were there) or in the main house with tables for everyone, followed by music. Sleeping was glorious with a breeze from the cool desert, night air thru the screened tent windows. Camel rides, a tour of the area including a stop at a Berber family and an iron mine. We looked for fossils and stopped to listen to local musicians. Beautiful sunsets over the dunes. Highly recommend staying with everyone at the Tiziri Camp

Authenticity & Character
It was everything we had hoped for when dreaming about staying in the Sahara dessert!
Location
a short ride over the dunes to the camp.
Staff
Ahmed and the guys; Hammed an Hassan took such great care of us. The best staff ever!
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

We had a fabulous stay at Dar Rihan Dades. Recently renovated and beautifully decorated with eclectic furnishings and design throughout, the riad was sparkling clean. The hotel is run by siblings and they were all so inviting, attentive and kind. They helped us with anything we needed. The rooms were very comfortable with white linens and Moroccan accents. Custom doors, ceiling designs and bath fixtures made each room unique. Breakfast and dinner are served in a small intimate dinning room. Tables were set with white tablecloths, candles and flowers. Dinner was amazing! One of the brothers, who is the chef, has trained in Belgium and his talent was evident with the menu and presentation. Delicious! Love this place. We felt like part of the family!

Authenticity & Character
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Sunset views from the rooftop were amazing! Five individual homes make up this beautiful riad, 10 minutes from the souk. The staff couldn't be more helpful and friendly. Loved all the ancient tiles and woodwork throughout! Dinner was ala' carte in the intimate courtyard and they offer a full bar.

Authenticity & Character
Loved wandering around between the different levels finding cozy sitting areas.
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jun 02, 2025

Hi Robin,

Thank you so much for your kind words! We're glad to hear that you had a fabulous trip and that the planning process felt easy and flexible, that’s exactly what we aim for. It’s wonderful to know that Samir took great care of you along the way and that Sherif and Hanan made your time in Fez and Marrakesh memorable with their knowledge and hospitality. We're also so glad the handpicked accommodations left a lasting impression. We truly appreciate you choosing to travel with us again through kimkim, and we hope to welcome you back for another adventure soon!

Best Wishes,
Hamza

Awesome trip to Africa
South Africa | May 7 - May 20, 2025

Kaye
Kaye D.
Portland, OR | Reviewed on Jun 02, 2025
Both safari camps were awesome. Guide Tips at Muchenje was super. All game drives were great. The boat trip at Muchenje duplicated our houseboat trip. Should have opted for something else like the canoe. This camp was so great that we thought it should have been last. Houseboat had ups and downs. Getting through Namibia immigration was a disaster. We were not aware that there was a visa fee. Fortunately they took credit cards. Took us only 1-1/2 hours to get through because we were... Read more

Both safari camps were awesome. Guide Tips at Muchenje was super. All game drives were great. The boat trip at Muchenje duplicated our houseboat trip. Should have opted for something else like the canoe. This camp was so great that we thought it should have been last. Houseboat had ups and downs. Getting through Namibia immigration was a disaster. We were not aware that there was a visa fee. Fortunately they took credit cards. Took us only 1-1/2 hours to get through because we were near the head of the line. Others in our group took over 4 hours. Then there was the plumbing problem in our cabin. Lucy advocated on our behalf and got us a 25% reduction in our cabin rate. The staff and food was great. We especially enjoyed the village visit. Animal viewing from small boats was excellent. But on our last outing the boat broke down. We had to wait for someone to come with tools to repair. We returned to the houseboat after a long ride in the dark. This was sort of scary. On our return to the Kasame airport we were misinformed by one hour about our Mackair flight departure time. Our Elephant Pan safari camp was awesome with elephants and giraffes right at the camp. We had our doubts on our bumpy hour drive from the airstrip. Our guide Sixteen was the best. Could have done without the hour drive to the River. Didn't seen many animals except hyenas and birds. Our least favorite part of the trip was Victoria Falls. The walk along the Falls was great as was our guide Joy (English translation of her name) from Shearwater. The rest of the activities we could have done without. Sunset cruise was not near the Falls and mainly a cocktail party. Drinking is not something we are very into. The lookout café had nice view, but they tried to seat us away from the view when there were empty view tables. Food and service was poor. The elephant sanctuary just wanted our money. We would have liked to visit more sight around the Falls. Like going out on the bridge and crossing over into Zambia and viewing the Falls from that side. We did pay for a combined Zimbabwe/Zambia visa at the border. All in all it was a wonderful trip Thanks to Lucy for doing all the planning, Kaye & Gail

Hotel Reviews
Chobe Princess Small Luxury Houseboat
Kasane, Botswana

Toilet didn't not flush. Cabin smelled like sewer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plumbing in houseboat Maintenance of small boats
Sunrock Guesthouse
Johannesburg

Great staff and food

Authenticity & Character
Great art
Location
Near airport
Staff
Drove us to Cultural villag
Cleanliness & Comfort
Housekeeping goog
Muchenje Safari Lodge
Kasane, Chobe

Great location for animal viewing drives

Authenticity & Character
Great decor
Location
Near chobe national park
Staff
Tips was the best guide
Cleanliness & Comfort
Everything clean and comfortable
Bayete Guest Lodge
Victoria Falls

Great restaurant on site. Comfortable room.

Authenticity & Character
Nice decor
Location
Sort of remote
Staff
Restaurant staff great Delivered dinner.
Cleanliness & Comfort
Bathroom weird. All floor wet after shower. No grab bar by tub.
Hyena Pan
Botswana

Awesome. Elephants and giraffes right there.

Authenticity & Character
Great decor
Location
Animals came to us
Staff
Cleanliness & Comfort
Sixteen best guide Wait staff great. Very attentaive
Activity Reviews
On Safari in Chobe National Park
On Safari in Chobe National Park
Chobe National Park

All good. Guide Tips great. Saw lots of animals. Saw encounter between cheetah and leopard on first day.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls

Boring

Quality of Experience
Just a cocktail party. Have some commentary about what we were seeing.
Guides, Drivers and Staff
Fewer people to pick up.
Transport
Get the elephant off the road.
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

Falls are awesome. Joy was a good guide.

Quality of Experience
Guides, Drivers and Staff
Joy was great
Transport
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls

They just wanted our money

Quality of Experience
Less pressure to donate
Guides, Drivers and Staff
Nice folks
Transport
Long drive, I slept
 Lunch at Look out Cafe
Lunch at Look out Cafe
Victoria Falls

Not worth it. Staff rude. Food not great.

Quality of Experience
Guides, Drivers and Staff
Friendlier staff
Transport
Joy got us there and picked us up promptly
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Jul 10, 2025
Dear Kaye & Gail, Thank you so much for taking the time to share your detailed reflections on your recent journey with SALTY Travel. We’re truly delighted to hear that many aspects of your adventure—especially the safari camps, game drives, exceptional guides like Sixteen, and the immersive village visit—left a strong positive impression. It means a great deal to know that these moments resonated with you. We also appreciate your candid feedback on areas that could have been improved.... Read more

Dear Kaye & Gail,

Thank you so much for taking the time to share your detailed reflections on your recent journey with SALTY Travel. We’re truly delighted to hear that many aspects of your adventure—especially the safari camps, game drives, exceptional guides like Sixteen, and the immersive village visit—left a strong positive impression. It means a great deal to know that these moments resonated with you.

We also appreciate your candid feedback on areas that could have been improved. Insights like yours are invaluable to us as we continue to refine and enhance our offerings. We're very sorry to hear about the visa fee surprise at the Namibian border, the plumbing issue on the houseboat, and the mechanical trouble during your final boat excursion. While some aspects were out of our direct control, we always strive to better prepare and inform our guests—and your feedback helps us do exactly that.

Regarding the Victoria Falls portion of your trip, we regret that some of the activities didn’t align with your interests. We’ll certainly take your comments to heart when customising future itineraries for you. We also appreciate your note on the Lookout Café seating experience; we will share this with the venue accordingly.

I'm so glad that my care and advocacy made a difference during your journey—it's truly important to me, and to our whole team, to provide 24-hour support and a personal touch every step of the way.

Ultimately, it’s wonderful to know that despite a few bumps, your trip was still a "wonderful" one in your own words. Please know that your insights will shape future planning not just for yourselves, but for other travelers as well.

We sincerely thank you for choosing SALTY Travel. Should your future adventures call you back to Africa, we’d be honoured to craft another tailor-made journey for you—this time, even more attuned to your unique preferences.

Warmest regards,
Lucy and The SALTY Travel Team

Can trust them ,
France | Apr 12 - Apr 21, 2025

silvina
silvina s.
Los Angeles, CA | Reviewed on Jun 02, 2025
I had a fantastic experience booking my trip to France with my son through Kimkim. Bastian was incredibly helpful throughout the entire process — he helped us plan a thoughtful itinerary and was always available to answer questions, even when we were already in France. One moment that really stood out was when we were at a train station and couldn’t figure out where to go because no one around us spoke English. I called Bastian, and he answered right away and guided us through it — it made... Read more

I had a fantastic experience booking my trip to France with my son through Kimkim. Bastian was incredibly helpful throughout the entire process — he helped us plan a thoughtful itinerary and was always available to answer questions, even when we were already in France.

One moment that really stood out was when we were at a train station and couldn’t figure out where to go because no one around us spoke English. I called Bastian, and he answered right away and guided us through it — it made all the difference and really eased our stress.

Thanks to his support, the whole trip felt smooth and enjoyable. I’ll definitely book with Kimkim again — you can absolutely trust them!

Local specialist: Aline Durant
Aline
Aline Durant
Local specialist in Lyon | Replied on Jun 03, 2025

Dear Silvina,
It's been an absolute pleasure to help you organizing this trip for you and your son ! :)
You've been a lovely traveler to us and we cannot wait before your next trip !
Thanks for your kind words regarding our services, flexibility and reactivity ! The all team will be always there for our travellers on spot !
Best regards
Aline

Amazing Experience in Lisbon and Algarve
Portugal | May 18 - May 25, 2025

K
Ken O.
Broadview Heights, OH | Reviewed on Jun 02, 2025
We just returned from a fantastic family vacation to Lisbon and the Algarve, and we can’t thank Pedro and Pepe from All Around Portugal enough! From start to finish, everything was seamless—thoughtfully planned, well-paced, and filled with memorable experiences. Their professionalism and warmth made us feel welcome and well taken care of every step of the way. Highly recommended for anyone looking to explore Portugal with ease! Read more

We just returned from a fantastic family vacation to Lisbon and the Algarve, and we can’t thank Pedro and Pepe from All Around Portugal enough! From start to finish, everything was seamless—thoughtfully planned, well-paced, and filled with memorable experiences. Their professionalism and warmth made us feel welcome and well taken care of every step of the way. Highly recommended for anyone looking to explore Portugal with ease!

Hotel Reviews
PortoBay Liberdade
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Residences Algarve
Albufeira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Ivens, Autograph Collection
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 02, 2025

Hi Ken,
Thank you sincerely for your lovely message.
It truly brightened my day to know you had such a fantastic experience in Lisbon and the Algarve.
Hearing that everything went smoothly and left you with great memories means so much to us. Making our travelers feel welcomed and well looked after is what we strive for every time.
Warm regards,
Your Friend in Portugal - Pedro

Eleanore made Japan a very good experience for us
Japan | May 13 - May 26, 2025

Steven
Steven P.
Newark, NJ | Reviewed on Jun 02, 2025
Our group of six had a very good experience in our recent two week trip to Japan, and we enjoyed visiting Tokyo, Kyoto, Osaka, and Hiroshima. Eleanore was our Kimkim trip specialist and we are grateful for her help in planning and making arrangements for tours, bullet train tickets, private drivers, and well informed English speaking guides in all cities. She was attentive and listened to our concerns. She addressed each concern and provided excellent and timely advice before and during our... Read more

Our group of six had a very good experience in our recent two week trip to Japan, and we enjoyed visiting Tokyo, Kyoto, Osaka, and Hiroshima. Eleanore was our Kimkim trip specialist and we are grateful for her help in planning and making arrangements for tours, bullet train tickets, private drivers, and well informed English speaking guides in all cities. She was attentive and listened to our concerns. She addressed each concern and provided excellent and timely advice before and during our trip. We handled our own hotel reservations and dining arrangements. I am confident we were able to have such a wonderful cultural and educational experience was in large part due to the amount of information and behind the scenes work she did on our behalf. Thank you to Eleanore and the Kimkim team for your guidance and support.

Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Jun 05, 2025

Hi Steven,

Thank you so much for taking the time to share your thoughtful and generous feedback. I'm absolutely delighted to hear that you and your group had a wonderful and enriching experience in Japan.It was a real pleasure working with you to bring your trip to life.

Your kind words mean a lot to me and the entire kimkim team. We are so grateful for the opportunity to support your travels and help create memorable cultural experiences. If your future adventures ever bring you back to Japan—I would be thrilled to assist you again.

Warmest regards,
Eleanore

We had a fantastic time in Namibia.
Namibia | May 6 - May 31, 2025

Pat
Pat M.
Canada | Reviewed on Jun 02, 2025
We had a fantastic time in Namibia. The local company, Namibia Safari Journeys were excellent. They met us at the airport, then brought our car to the hotel the next morning where they gave us a full briefing on our trip, and introduced us to our spotless Toyota 4 runner for our duration in Namibia. All the accommodations in Namibia were excellent and we felt safe and well cared for in each and every one. Read more

We had a fantastic time in Namibia. The local company, Namibia Safari Journeys were excellent. They met us at the airport, then brought our car to the hotel the next morning where they gave us a full briefing on our trip, and introduced us to our spotless Toyota 4 runner for our duration in Namibia. All the accommodations in Namibia were excellent and we felt safe and well cared for in each and every one.

Hotel Reviews
The Elegant Guesthouse
Windhoek

Great place to be. Hotel staff were very friendly. Breakfasts were very good. Good advice for traveling in Windhoek.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kuoom Serengeti

A very interesting facility. Elevated geodesic cabins for each guest room. Amazing views of the Savanah and lovely deck to enjoy the vistas. Staff were very attentive

Authenticity & Character
interesting concept for the buildings. Not one for those needing assistance as there was quite the walk from the reception to the rooms, and then again to the restaurant which was located at the opposite end to the reception centre.
Location
a bit of a hike outside the park. Roads going in to the camp were treacherous at times, but our driver managed them very well.
Staff
very attentive. When going anywhere outside our cabin, we needed a chaperone to look out for the animals and they were always there accommodating our need whenever.
Cleanliness & Comfort
great attention to detail in the cabins, although they did seem to be a bit unstable as they would shake whenever someone came up the stair to the deck. Didn’t have to worry about anyone sneaking up on us!
Desert Homestead Lodge

This hotel / lodging was an absolute delight! We loved our stay there. The facility was extensive and offered some hiking options for us which was welcomed after a long trip. The food was lovely and presented so artistically, all local grown! The staff was extremely accommodating. Loved our stay there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Singing Grass Serengeti Bush Camp

This was our favourite bush camp hotel. The staff treated us upon arrival and wouldn’t let us carry anything to our tent/ rooms. The accommodation was extraordinary with a huge lounge area of the bedroom. Meals were fabulous and we enjoyed the bush dinner and breakfast, as well as the campfire and “Bush TV” each evening. Here too, we were accompanied to move back and forth from our accommodation after dark. This time, we would use a radio to communicate with our chaperones.

Authenticity & Character
wonderful atmosphere inside the park.
Location
Right inside the park. Easy access to safari drives to various parts of the park. They even had a local pride of lions that would sing us to sleep each evening! Note: the road access was challenging at times as it was primarily park roads… lots of African Masages getting to and from!
Staff
very accommodating to our every need.
Cleanliness & Comfort
the addition of a sofa and automan in our lounge area gave us a great “indoor” space to relax. There was even an outdoor shower!
Twyfelfontein Adventure Camp

We loved our stay at this hotel / lodging. The addition of the hilltop sunset bar was lovely and we took advantage of it each night we were there. The tent accomodation was extraordinary. Meals were very good. The safari drive to see desert elephants was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Honeyguide Tarangire Camp
Cape Town

Excellent hotel and staff. Very attentive and lovely meals. Here we also enjoyed the evening bush TV beside a fire made by one of the local Maasai that were hired but he camp. Great experience here. We were also accompanied by Maasai on staff when moving back and forth from our accommodation after”tent” during after dark hours.

Authenticity & Character
Location
located inside Tarangire National Park, it was an excellent location to begin our daily tours.
Staff
Cleanliness & Comfort
excellent, although our hot water for showers was no more than tepid at best. Not a show stopper considering solar heating and the location.
Etosha Safari Lodge
Okaukuejo

This was a larger hotel than the previous ones. We didn’t feel as engaged with the staff, although they were very good. Our individual cabin was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Onguma Bush Camp
Etosha National Park

Excellent bush camp. We thoroughly enjoyed the outdoor BBQ ont he second night. A great location from which to explore the eastern park of Etosha. Their safari guides were excellent.

Authenticity & Character
Location
about 9 km from the park gates, very good location
Staff
Cleanliness & Comfort
Ocean View House
Cape Town

This hotel was amazing. Very intimate atmosphere. Incredible gardens, wonderful breakfasts, and very attentive staff. Overall, this was our favourite hotel on our trip.

Authenticity & Character
loved the quirky layout of the hotel. Each room had a beautiful private balcony. And the gardens were wonderful to spend time in. Also had 2 lovely pools.
Location
loved the safe area where we could feel free to walk during the day. Great location to walk into Camps Bay for dinner or to explore the beach and perfect for exploring the Cape of Good Hope.
Staff
these staff could not do enough for us. We loved their professionalism and attention to detail.
Cleanliness & Comfort
the rooms were spotless, although at the end of our first full day, we noticed that the room hadn’t been made up. When I enquired at the front desk, they were very apologetic, and had it cleaned while we were having a brief meeting in the lobby. Ont op of the rapid attention to this matter, they also left a bottle of wine in our room for us as an apology. Very thoughtful, and greatly appreciated.
Kibo Palace Hotel
Arusha

We did not stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Fontaine Boutique Hotel
Franschhoek

Great attention to client details. Lovely restaurant with great breakfasts. The staff were extremely attentive and helped us with dinner reservations each night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pablo House
Johannesburg

This was a lovely place for our one night in the city. While the facility looked a little tired, the staff more than made up for it. The restaurant was lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Namib Guesthouse
Swakopmund

The staff at this guest house were excellent. We very much enjoyed our stay at this hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Swakopmund
Explore Swakopmund
Swakopmund

We had a blast in Swakopmund, particularly in Walvis Bay where we went kayaking and did a four by four dune ride. Both excursions were absolutely amazing, providing incredible experiences we thoroughly enjoyed.

Self Guided Activities: Dune 45, Dead Vlei, Sesriem Canyon
Self Guided Activities: Dune 45, Dead Vlei, Sesriem Canyon
Namibia

The balloon ride in Sossusvlei was breathtaking. My husband and I were initially skeptical about the cost, but it was worth it. Flying over the world's tallest sand dunes as the sunrise cast beautiful shadows across them was an unforgettable experience and one of the highlights of our trip.

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jun 06, 2025

Thank you so much for the lovely review! I’m absolutely thrilled to hear how much you enjoyed your trip — it sounds like a truly unforgettable adventure from start to finish. I especially loved following along through your daily blog posts — it was such a treat to see your journey unfold in real time! Thank you again for taking the time to share your feedback.

Catarina is one of the best travel agents I h...
Portugal | Apr 29 - May 7, 2023

Manjula
Manjula N.
Columbus, OH | Reviewed on Jun 02, 2025
Catarina is one of the best travel agents I have had . She was very knowledgeable and very invested in our trip planning process . She was always open to our suggestions and had clear answers to our questions . She is extremely personable and very willing to help . She welcomed us in person when we started our trip in Lisbon and was always reachable on text and call. Thank you Catarina for helping us create these beautiful memories.
I would highly recommend having her as your agent .
Read more

Catarina is one of the best travel agents I have had . She was very knowledgeable and very invested in our trip planning process . She was always open to our suggestions and had clear answers to our questions . She is extremely personable and very willing to help . She welcomed us in person when we started our trip in Lisbon and was always reachable on text and call. Thank you Catarina for helping us create these beautiful memories.
I would highly recommend having her as your agent .

Hotel Reviews
Vila Galé Lagos
Lagos
Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Exe Essenzia Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eurostars Lisboa Parque
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
FD Tour of Sintra - Cabo da Roca - Cascais & Estoril
FD Tour of Sintra - Cabo da Roca - Cascais & Estoril
Portugal

Our guide was very thorough and knowledgeable and personable. We thoroughly enjoyed her tour and company

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catarina Cotrim

7 Flawless days in Croatia/Slovenia
Croatia | May 18 - May 25, 2025

Jon
Jon W.
Chicago, IL | Reviewed on Jun 02, 2025

With only a month’s notice, Bruno planned and executed a fantastic trip to Croatia/ Slovenia for me and my wife. We were in Dubrovnik, Split, Zagreb, and a day trip to Slovenia. We also had some special requests that he was more than willing to put in place even after he planned our itinerary. He was there every step of the way to keep us informed of changes due to weather , or just to give us a preview of the next day. Bruno was also our guide in Zagreb and we couldn’t have asked for a better guide to the city.

Overall, it was an excellent trip and Bruno was superb!

Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jun 02, 2025

Hi Jon

I'm glad to hear that you had a great time in Croatia.

Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes and that you had a great time in Croatia and Slovenia
It was a pleasure to arrange the trip for you and to meet you and your wife in Zagreb.
Hope you took some lifelong memories from Croatia, and it was a pleasure to work with you on the trip.

Hope to stay in touch!

Many regards.

Bruno

Experiencing Bali as a traveler, not a tourist!
Indonesia | May 18 - May 24, 2025

CRISTINA
CRISTINA S.
Ashburn, VA | Reviewed on Jun 02, 2025
We just got back from trip to Bali, The Island of Gods - Nature and Culture experience.
Marc was our Kimkim local specialist. We wanted to avoid the crowded tourist locations, explore the Balinese culture, and interact with locals. He listened to what we hoped to experience on this trip and made recommendations. The communication was fantastic. Bali is 12 hours ahead of Boston, so the messaging feature in the Kimkim app was easy and efficient.
Marc crafted a very special time on the...
Read more

We just got back from trip to Bali, The Island of Gods - Nature and Culture experience.
Marc was our Kimkim local specialist. We wanted to avoid the crowded tourist locations, explore the Balinese culture, and interact with locals. He listened to what we hoped to experience on this trip and made recommendations. The communication was fantastic. Bali is 12 hours ahead of Boston, so the messaging feature in the Kimkim app was easy and efficient.
Marc crafted a very special time on the island. We stayed at 3 different locations, learning about the beautiful Balinese culture, enjoying delicious food along the way, and staying in amazing hotels. We went SCUBA diving, toured rice fields, spent half a day in a Balinese family compound for a cooking lesson, visited temples, biked the backroads, and hiked through tropical forests to waterfalls. There is so much beauty in Bali.
Our drivers from Edi and Cula were the best. They were friendly, professional, and knowledgeable.
The best thing about Kimkim is the local travel specialists. They are available for you every step of the way.

Hotel Reviews
Munduk Heaven Luxury Villas

Beautiful views and a great restaurant. We slept well and woke up to the sounds of the tropical birds. The fresh juice at the restaurant is a MUST. We enjoyed every meal. Our spa experience was lovely, the massages were so relaxing. It really does feel like heaven, especially as you watch the clouds roll in just beneath you as you have a cocktail on the deck of the restaurant.

Authenticity & Character
The design and architecture is amazing. Lush, tropical plants surround you.
Location
It is located on top of a mountain, away from the crowded tourist beach resorts. Such beautiful views.
Staff
Each person we came across was friendly and professional. They went over and beyond to makes sure everything was wonderful.
Cleanliness & Comfort
Menjangan Dynasty Resort - CHSE Certified
Pejarakan

All the villas are steps from the beach. It is located on the north/west coast of Bali, away from the crowds. I tried "Snake Fruit" for the first tie. Delicious! Huge pool, a gorgeous restaurant. The rooms are spacious and we slept well.

Authenticity & Character
They call it glamping because you stay in your own bungalow. It truly feels like a luxury hotel. Surrounded by lush, troical trees and plants. The design of the lobby is amazing.
Location
Right on the beach. Perfect for relaxing, snorkeling and diving! Away from the crowded beach resorts ner the airport, this place to located on th north/west side of the island.
Staff
Everyone was friendly, professional and knowledgeable.
Cleanliness & Comfort
Tejaprana Resort & Spa
Bali

This place is a hidden paradise.

Authenticity & Character
Gorgeous Balinese design.
Location
It's right next to Ubud, but it seems miles and miles away. Built on the edge of a canyon, the view is amazing. The restaurant feels like an amazing treehouse. The food is delicious. Nice pool. (we also enjoyed our personal splash pool on the balcony).
Staff
From the front desk, to the restaurant. Everyone was friendly, professional, and knowledgeable.
Cleanliness & Comfort
Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Jun 04, 2025
Thank you for your review, Cristina! It was truly a pleasure to prepare this journey with the four of you. I'm really happy to hear that the experience matched your hopes, from the dives and hikes to the peaceful moments with local families and the incredible food. Bali has so much beauty to share, and it means a lot to know that you were able to connect with both nature and the culture in such a meaningful way. I'll also pass along your kind words to Edi and Cula — they’ll be thrilled to... Read more

Thank you for your review, Cristina! It was truly a pleasure to prepare this journey with the four of you.

I'm really happy to hear that the experience matched your hopes, from the dives and hikes to the peaceful moments with local families and the incredible food. Bali has so much beauty to share, and it means a lot to know that you were able to connect with both nature and the culture in such a meaningful way.

I'll also pass along your kind words to Edi and Cula — they’ll be thrilled to know they helped make your trip so memorable.

Thanks again for traveling with us — it was truly a pleasure from start to finish!

Warm regards,
Marc

Tomaz’ staff was amazing and responsive. Appr...
Albania | May 8 - May 24, 2025

Joanne
Joanne M.
Canada | Reviewed on Jun 02, 2025
Tomaz’ staff was amazing and responsive. Appreciated the contact with us during the trip. Read more

Tomaz’ staff was amazing and responsive. Appreciated the contact with us during the trip.

Hotel Reviews
Envy Hotel Durres 4*
Durrës
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Alpeta Agrotourism & Winery - Roshnik , Berat 3*
Roshnik
Authenticity & Character
Staff contact was pretty basic. One staff member very helpful arranging last minute excision.
Location
Just a bit out of the way for Berat and other excursions
Staff
Cleanliness & Comfort
PARADISE BEACH HOTEL
Vlore

Great restaurant and rooms. Liked the beach bar and great reason

Authenticity & Character
Nothing but no real character
Location
Good for that town
Staff
Cleanliness & Comfort
Hotel Colosseo Tirana 4*
Tirana

Ok hotel for what it was location could be a bit more central. Staff weren’t responsive to a maintenance issue in our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sharm Hotel Luxury 4*
Gjirokastër

Everything great but just too far from Old Town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mrizi i Zanave Agroturizëm
Lezhë

Room was fun for one night. Tour of the farm was amazing. Restaurant good food but it’s large size meant no charm.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Logu i Harushave
Theth

Staff very helpful. Biggest complaint was the heat was not on in the restaurant at all and it was cold. Room heat only on late afternoon. Limited menu available. Rooms basic.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Historic Boutique Hotel Cattaro
Kotor

Amazing in every respect

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided tour of Gjirokastra
Gjirokastra

Enthusiastic but way too much information and hard to follow. Did answer questions and insights on Albania which was great. Got us into the bunkers for free. 😊

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable
Guided tour Durres
Guided tour Durres
Durres

Great guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable
Guided tour of Berat
Guided tour of Berat
Berat
Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable
Wine tasting
Albania

This was a trip highlight and amazing

Quality of Experience
Guides, Drivers and Staff
Insights into life in Albania pre and post communism. His English was perfect.
Transport
Not applicable
City & Food Tour of Tirana
City & Food Tour of Tirana
Tirana

Hard to understand guide. Didn’t understand our questions. Not a city food tour and we have done many. Did have tastings of several dishes in one restaurant.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Kotor
Guided tour of Kotor
Albania

Great guide. Lots of history and insights into Montenegro.

Quality of Experience
Guides, Drivers and Staff
Guided tour of Tirana
Guided tour of Tirana
Tirana

Guide wasn’t prepared for city closure due to economic summit and things to do. We wanted to go to House of Leaves and he knew this the day before when it was open. Went to Bunker 2 at our initiative and he knew very little about it. We just read the signs in English. Well meaning person but Mickey Mouse and a bit of waste of our time as a guide for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Speed boat tour - Boka bay, Our lady of the Rocks and Blue cave
Albania

Good company and safe boat in high winds. Adapted tour very well in high winds.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Jun 13, 2025

Hi Joanne, thank you so much for your kind review. We look forward to seeing you on your next adventure with KimKim.
Kind regards, Tomaz

We had a magical trip and are so grateful to ...
Croatia | May 25 - Jun 1, 2025

T
Talia R.
Atlanta, GA | Reviewed on Jun 02, 2025
We had a magical trip and are so grateful to Antonia and Sara. Each tour and excursion was absolutely perfect and we truly fell in love with the country! Thank you! Read more

We had a magical trip and are so grateful to Antonia and Sara. Each tour and excursion was absolutely perfect and we truly fell in love with the country! Thank you!

Hotel Reviews
All suites hotel Posh
Authenticity & Character
Location
Staff
Ok
Cleanliness & Comfort
Villa Galapagos
Hvar

Would love if they had easier access to beach below but a beautiful view and home!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Korcula Hill
Korčula

Great for kids. Beautiful apartments! The beach wasnt quite set up for guests yet but still beautiful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa King Apartments
Dubrovnik

Beautiful home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Antonia Šutić Ljuština

Hanoi - Ha Long Bay - Hoi An
Vietnam | May 14 - May 21, 2025

P
Prasad M.
Pleasanton, CA | Reviewed on Jun 02, 2025
The Hanoi program could have been made better. We booked a day trip for the second day via TripAdvisor, which cost us some money. KimKim should have planned a trip to some of the neighboring villages. Also, the day tour that you organized in Hanoi on the third day was very boring, we went for a lunch with the tour guide that day, which was the best part of the tour. It was just 3 hours of tour max. Ha Long Bay was well done. The hotel at Hoi An was very good, and the overall experience... Read more

The Hanoi program could have been made better. We booked a day trip for the second day via TripAdvisor, which cost us some money. KimKim should have planned a trip to some of the neighboring villages. Also, the day tour that you organized in Hanoi on the third day was very boring, we went for a lunch with the tour guide that day, which was the best part of the tour. It was just 3 hours of tour max.

Ha Long Bay was well done.

The hotel at Hoi An was very good, and the overall experience in Hoi An was good.

Both hotel staff were very nice, polite and served us very well.

Hotel Reviews
Qualia De Hôtel Hoi An
Hoi An
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hong Ngoc Dynastie Hotel & Spa
Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit Hoi An Ancient Town
Visit Hoi An Ancient Town
Hoi An
Quality of Experience
Guides, Drivers and Staff
Transport
Hoi An - Cam Thanh Water Coconut Village - Tra Que Vegetable Village
Hoi An - Cam Thanh Water Coconut Village - Tra Que Vegetable Village
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Halong Bay  - Hanoi - Flight to Danang - Hoi An
Halong Bay - Hanoi - Flight to Danang - Hoi An
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi - Halong Bay, Overnight on Cruise
Hanoi - Halong Bay, Overnight on Cruise
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hanoi Sightseeing & Street Food Tour
Hanoi Sightseeing & Street Food Tour
Hanoi
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Doris Bui
Doris
Doris Bui
Local specialist in Hanoi, Vietnam | Replied on Jun 04, 2025

Dear Prasad,

Thank you so much for your kind review. I'm very glad to hear that you enjoyed your trip to Halong and Hoi An, and that you were satisfied with the hotels we selected for you. I truly appreciate your feedback on the itinerary. It’s valuable and will help us improve our services for future guests.

Once again, thank you for traveling with us. I wish you all the best in life. Vietnam and our team will always be looking forward to welcoming you back one day.

Warmest regards,
Doris

A Wonderful Two Weeks in Greece
Greece | May 16 - May 27, 2025

E
Ellen F.
Dallas, TX | Reviewed on Jun 02, 2025
Be a Greek, the travel agency which I found on the KimKim platform, was absolutely excellent in every way. They sensitively planned an itinerary for our family (my husband, our 12-year-old grandson, and I) which engaged and delighted all of us. We had very knowledgeable and very fun guides in every stop, guides who understood kids and old people! Our favorite was Penny in Delphi, one of the best guides I've ever had anywhere. Her encyclopedic grasp of Greek history in general, Ancient... Read more

Be a Greek, the travel agency which I found on the KimKim platform, was absolutely excellent in every way. They sensitively planned an itinerary for our family (my husband, our 12-year-old grandson, and I) which engaged and delighted all of us. We had very knowledgeable and very fun guides in every stop, guides who understood kids and old people! Our favorite was Penny in Delphi, one of the best guides I've ever had anywhere. Her encyclopedic grasp of Greek history in general, Ancient Delphi, and teenagers of today made our stop in Delphi a highlight for us. We were in Greece for two weeks, and every day brought a different level of understanding, thanks to Be a Greek. Our transfers were always waiting for us at every stop. Thanos, who drove us through the Peloponnese, was kind and helpful. He translated customs and language for us as well as getting us where we needed to be on time and without stress. I cannot say enough good things about Be a Greek and their very responsive team, available to us through a group chat whenever we needed them!

Activity Review
Museum of Ancient Greek Technology Private Guided Tour
Museum of Ancient Greek Technology Private Guided Tour
Athens

This wonderful museum and our great guide was very worth our time in Athens. Our 12-year-old grandson was fascinated.

Quality of Experience
Local specialist: Dimitrios Moutafidis

Highly recommend KimKim and Robi for Croatia
Croatia | May 21 - May 30, 2025

Jackie
Jackie C.
Brookhaven, GA | Reviewed on Jun 01, 2025
KimKim connected me with a local Croatian company and I couldn’t be more pleased. I corresponded by email/chat and Robi created a custom trip for me and my husband that exceeded our expectations and fit into our budget. It was the perfect blend of self-guided which we wanted and some guided days with Robi. Robi was always available and patient with my questions. Updated us daily with details about next day itinerary. We actually enjoyed our three days guided by Robi the best. We had... Read more

KimKim connected me with a local Croatian company and I couldn’t be more pleased. I corresponded by email/chat and Robi created a custom trip for me and my husband that exceeded our expectations and fit into our budget. It was the perfect blend of self-guided which we wanted and some guided days with Robi. Robi was always available and patient with my questions. Updated us daily with details about next day itinerary. We actually enjoyed our three days guided by Robi the best. We had two days of cycling and one day of hiking with him. He treated us like family and let us choose exactly what we wanted, being flexible according to the weather and our needs/desires. He also was a lot of fun to be with and shared our love of the outdoors and beautiful places. Because he is a true local, he knew all the best places to go and how to avoid crowds which we fully appreciated. It was hard to say goodbye! We highly recommend KimKim and Robi!

Hotel Reviews
Apartment Zicara
Dubrovnik

Very comfortable. Loved having outdoor area and great location.

Authenticity & Character
Location
Right outside the city walls
Cleanliness & Comfort
Villa Radić
Ston

Convenient and comfortable

Authenticity & Character
Location
Central to everything
Staff
Attentive and friendly
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 01, 2025

Hi Jackie,

Thank you very much for your kind words, really appreciate it.
I am happy to hear you liked Croatia dn the trip i put together. Thank you for your trust!
Working with you from the beginning was a pleasure, and equally fun guiding you.
THANK YOU.

Many regards from Croatia.

Best
Robi

Spain or Bust 🇪🇸
Spain | Apr 18 - Apr 26, 2025

Annah
Annah T.
Ashburn, VA | Reviewed on Jun 01, 2025
This was the absolute most amazing vacation we have ever taken. Alonso and his team went above and beyond to ensure we had the most memorable time. We were a family of 10 spanning 3 generations. We started our trip in Madrid. We wanted to start our trip with a tapas tour with expectations of a culinary experience. Jose, our guide in Madrid, took us on a journey of history and culture that was woven in with the different dishes. We spent 3 days with him experiencing food, touring the palace... Read more

This was the absolute most amazing vacation we have ever taken. Alonso and his team went above and beyond to ensure we had the most memorable time. We were a family of 10 spanning 3 generations. We started our trip in Madrid. We wanted to start our trip with a tapas tour with expectations of a culinary experience. Jose, our guide in Madrid, took us on a journey of history and culture that was woven in with the different dishes. We spent 3 days with him experiencing food, touring the palace and ending in Toledo with Easter mass and a tour of the streets. In Barcelona our experiences included a bike tour, a tapas tour, the most wonderful guide at Sagrada Familia, a FC Barca game and ended with a winery tour and a trip up the mountain to Montserrat . We are ready to plan our next vacation and Kim Kim has set the standard so high we are afraid of being disappointed. Thank you so much to Alfonso and Uhania for your attentiveness.

Activity Reviews
Private Montserrat & Penedès Wine Region Day Trip
Private Montserrat & Penedès Wine Region Day Trip
Barcelona

This was the highlight of our vacation. Our guide at the winery took is on a journey of the wine and olive oil of the region. After we had our favorite meal of our Spain trip. We may have drank a little too much mine so the ride up the mountain to Monserrat was slightly rough but so worth it. Monserrat is one of the most beautiful places we have been too.

Quality of Experience
The food
Food
Everythjng
Guides, Drivers and Staff
Our driver was professional and personable.
Transport
We were spoiled in a Mercedes van that was only 2 months old
Day Trip to Toledo
Day Trip to Toledo
Madrid

Our guide Jose was the best tour guide we have had in any country. He made us fall in love with the food, history and culture of Spain.

Local specialist: Alfonso Nuñez
Alfonso
Alfonso Nuñez
Local specialist in San Sebastian - Spain | Replied on Jun 02, 2025

Dear Annah.
This is a beautiful review. We are so glad all of you had such a great trip experience!
We hope to see you again

London sights and Cotswold
United Kingdom | May 18 - May 24, 2025

John
John C.
New Orleans, LA | Reviewed on Jun 01, 2025
Aleksandra started with good questions to fully understand our needs and plans for our London trip. From those questions Aleksandra built a good trip plan with our interests and it truly was exactly what we wanted vs selling us ideas we didn’t want. I appreciated her responsiveness and making sure all of the details were covered. All of the transfers went as planned. Aleksandra assisted us with obtaining great Hamilton and Phantom theater tickets. We liked our day in the Cotswold through... Read more

Aleksandra started with good questions to fully understand our needs and plans for our London trip. From those questions Aleksandra built a good trip plan with our interests and it truly was exactly what we wanted vs selling us ideas we didn’t want. I appreciated her responsiveness and making sure all of the details were covered. All of the transfers went as planned. Aleksandra assisted us with obtaining great Hamilton and Phantom theater tickets. We liked our day in the Cotswold through English Bus and the attention to providing an in depth experience. I would highly recommend Aleksandra with Good Vibes through KimKim.

Hotel Review
The Westminster London, Curio Collection by Hilton
London

Great location, great staff. Breakfast offerings were good and slightly above average.

Authenticity & Character
The helpful concierge staff
Location
Walkable to Westminster, Parliament and longer walk to Piccadilly.
Staff
Cleanliness & Comfort
Our room and bed were all kept very clean
Activity Reviews
Shakespeare's Stratford and Cotswolds
Shakespeare's Stratford and Cotswolds
England

Liked the bus driver/tour guide and his ability to offer insights while driving. He was very knowledgeable and easy to listen to.

Quality of Experience
Guides, Drivers and Staff
Transport
Hampton Court Palace & Windsor Castle Private Car Tour from London
Hampton Court Palace & Windsor Castle Private Car Tour from London
London

We liked having a dedicated black cab driver and car to tour the locations. Driver was very friendly and pleasant to have for the day.

Quality of Experience
Guides, Drivers and Staff
Transport
The Royal London Tour: Changing of the Guard and More
The Royal London Tour: Changing of the Guard and More
London

We enjoyed our walking tour guide and her efforts to tailor the morning walk to our needs

Quality of Experience
Guides, Drivers and Staff
Bustronome
Bustronome
London

Great way to see many sights of London and have a relaxed dinner as well.

Quality of Experience
Guides, Drivers and Staff
Transport
London Secret Food Tour
London Secret Food Tour
London

The experience was good just a very busy area.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jun 02, 2025

Dear John,
It’s such a delight to read your message — thank you for taking the time to share your thoughtful review!
I truly loved that we were able to craft a journey tailored with heart, a sprinkle of theatre magic, and a touch of countryside charm — just as you envisioned.
May your memories stay warm, your travel bug stay endlessly curious, and may your next adventure always find its way to you.
With heartfelt thanks and good vibes always,
Aleksandra

21 Days in Greece
Greece | May 8 - May 28, 2025

N
nancy F.
Memphis, TN | Reviewed on Jun 01, 2025
My sister and I are early 70s and travel well together. We usually manage travel plans without much assistance as we have traveled often and far throughout our lives. Grabbing the best of Greece in 21 days became a challenge. KimKim was the answer; 1) lovely, quaint accommodations, 2) guides that were so well trained we returned home thinking we had attended a semester of college, 3) transportation via auto, ferry, small & large airlines was seamlessly arranged & 4) attention to what feeds... Read more

My sister and I are early 70s and travel well together. We usually manage travel plans without much assistance as we have traveled often and far throughout our lives. Grabbing the best of Greece in 21 days became a challenge. KimKim was the answer; 1) lovely, quaint accommodations, 2) guides that were so well trained we returned home thinking we had attended a semester of college, 3) transportation via auto, ferry, small & large airlines was seamlessly arranged & 4) attention to what feeds our soul...art!

Hotel Reviews
Sweet Home Hotel
Athens

Location was great. We were here only one night so I feel it is unfair to evaluate it.

Authenticity & Character
Location
We walked to CIEL for a rooftop dinner and BANGBANG. What a view of the Acropolis!
Staff
Cleanliness & Comfort
San Salvatore Monastery
Chania

It is hard to beat the view, the smell of the jasmine on our private patio, and Guinness in the guest refrigerator! The breakfast was delicious.

Authenticity & Character
The hotel has very few guest suites. It has the 'feel' of a home. The lobby is simple, but includes a history of the building that is worth reading.
Location
We could walk left and feel as though we were with the locals or turn right and mingle with the tourists.
Staff
We only encountered Irene. She checked us in, delivered breakfast, and gave us great ideas for each day's adventure.
Cleanliness & Comfort
There are no rugs in any of the places we stayed for the 21 days, with the exception of the airport hotel. Irene brought up yoga mats for our use. Much appreciated!
Lithies Traditional Homes
Thíra

If only every hotel was this grand?!

Authenticity & Character
The artwork by Andrea Alefragis was exceptional.
Location
Quite a hike to get anywhere.
Staff
Marie, Sonny, and another manage suitcases, food, and linen like family. There were hugs, an accident where my arm was scratched and soiled the linen. Watching Sonny manage the stairs (80!) with 4 bags was humbling.
Cleanliness & Comfort
We felt comfortable using the hot tub everyday.
Olive Green Hotel
Heraklion

Small room, but the best 'small room' hotel I have ever rented!

Authenticity & Character
It is simple, but all needs are met.
Location
We had to collect something from the bus station and had to board a ferry. The hotel was within 1/2 mile of each.
Staff
Cleanliness & Comfort
Ippokampos Beachfront Hotel
Naxos

We moved to another hotel. It is unfair to write a review.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ippoliti Hotel
Nafplio

Lovely corner two story room with 2 patios.

Authenticity & Character
The lobby is very comfortable. Sometimes, when traveling with another, having a place to escape for a 45 minute journaling exercise, glass of wine or coffee, or chat with an employee or other guest can be a lifesaver.
Location
Location was perfect. Bustling little town. We were located, not on the water, but the view was nice and noise was not an issue. We go to bed before 10 p.m.
Staff
The staff seemed much larger than at our other locations. ALL were exceptional.
Cleanliness & Comfort
The room was kept well furnished with bottled water, clean towels, a hot pot for tea.
Sofitel Athens Airport
Athens

It is lovely because of its location and the ease of getting to the airport. At this stage of the travel, it was small, out of town, and felt like (and is) an airport hotel.

Authenticity & Character
We ordered one beer (no Guinness to be had) and a vodka tonic for a cost of 40 euros!
Location
Staff
We phoned in an order for room service at 8:30 p.m. and by 10 p.m it had not arrived so we canceled. The staff made up for it by preparing 2 lovely breakfast boxes for our 4 a.m. departure. We did take advantage of the spa.
Cleanliness & Comfort
I like the toilet and shower in separate rooms. We did not have washclothes.
Activity Reviews
Food Tour in Naxos Town
Food Tour in Naxos Town
Naxos

My sister was somewhat stressed because of the hotel accommodations and it impacted the food tour in a small way. The guide was delightful, full of enthusiasm and selected wonderful stops. We love the cheese in Greece!

Quality of Experience
We were taken off the 'beaten' path.
Guides, Drivers and Staff
I loved our guides enthusiasm. It is such a joy to find people that love their country, their town, and want to share the best.
Transport
Easy to walk. Options were offered in the event stairs seemed challenging. There was no issue.
Private Farm to table Cooking Class in Naxos
Private Farm to table Cooking Class in Naxos
Naxos

This is the event my sister and I will most likely, share the most! It was like visiting your grandma in rural Tennessee.

Quality of Experience
A friend of the hosts had dropped off fish, which was fried and added to our lunch. This neighborly action added a little plus to the simple meal of stuffed vegetables. The orange cake for dessert was delicious.
Food
Just sitting around the table, sharing the olives, the bread, the vegetables, the fish, just too personal and fun!
Guides, Drivers and Staff
Our driver understood our interest in the arts. He made a good call and skipped a historical site, taking us to a pottery shop. This was great as my sister and I are both ceramic artists.
Transport
Our driver was excellent.
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Our captain was a pro! He knew where to go to get the best experience. He was very aware of all 17 people on board.

Quality of Experience
The first stop was my favorite. Rubbing the black mud all over myself was just a little too funny!
Food
We didn't sign up for the food. It was adequate.
Guides, Drivers and Staff
This trip had the perfect blend of intergenerational groupings; a few in their 70s (us), a few in their 50s, a few college grads, a few young teenagers, and a 4 year old. Lots of laughter.
Transport
Very clean, comfortable boat.
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

Our guide was exceptional. I knew nothing about the Minoan civilization.

Quality of Experience
Flushing toilets!? A room for potters, weavers, woodworkers? Simpy amazing
Guides, Drivers and Staff
Thoughtful and extremely knowledgable.
Transport
Cretan Villages Food & Culture Tour
Cretan Villages Food & Culture Tour
Greece

This tour was excellent. Nico has a gift. He knew herbs. He is knowledgable about the ocean. He has a love of Greece that is infectious.

Quality of Experience
Having a guide that has a sense of humor adds a lot to the experience.
Food
Homogenous group. Meal was family style. Delicious.
Guides, Drivers and Staff
Safe driving, frequent stops for drinks. bathroom breaks, etc.
Transport
We were in a van that held maybe 8 or 9 passengers. Nice size
En-route Rethymno Town & Historical Mainland
En-route Rethymno Town & Historical Mainland
Greece

The place I wanted to see in Rethymno was closed.

Quality of Experience
Guides, Drivers and Staff
Our driver was excellent. We were notified that we had left an item in our hotel. It was placed on a bus. Our driver took us to the bus station. So kind!
Transport
Athens Food Tour
Athens Food Tour
Athens

Our guide was excellent. The fish market was the biggest I have ever seen. We had a hard time meeting our guide. The location was somewhat foreign as Publix is a grocery store in the USA.

Quality of Experience
The tour director took us to places that were very authentic. I have researched olives for possible growth in the areas I have lived. The first stop was at an olive business and run by a gal that knew her facts!
Food
Guides, Drivers and Staff
It is an art for a guide to know when and how to direct a group and keep it focused. Our guide was a master.
Transport
Comfortable walking distance
Acropolis Afternoon Tour
Acropolis Afternoon Tour
Athens

This group was quite large. It is hard to ask questions when there are 15+ people.

Quality of Experience
There was a young man playing the piano and the music was with us every step.
Guides, Drivers and Staff
The guide was very educated.
Transport
Elafonisi and Milia Mountain Retreat Tour with Lunch
Elafonisi and Milia Mountain Retreat Tour with Lunch
Chania

Beautiful drive.

Quality of Experience
The view, the water, quite unique.
Food
The mountain retreat was beautiful. Delicious meal.
Guides, Drivers and Staff
Our guide knew the plants in the area. I like to do beach art and there were no shells. Instead, I had to collect small rocks and plants for my creation.
Transport
Comfortable drive. Very comfortable van.
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

Of the food tours we experienced, this was worth the time, but my least favorite. The wine tour was surprising because I have never seen vineyards like this; a true educational experience!

Quality of Experience
It is a challenge to grow vegetables on this island!
Food
It is fun to learn new cooking techniques; even something as simple as caring for your knives! The wine segment was a plus.
Guides, Drivers and Staff
Our guide was very knowledgeable about day to day living on Santorini. I found her lifestyle as a mother of two, a husband that works on a farm, and so well educated, a big plus to our day.
Transport
Safe driver. VERY comfortable car.
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini

Canceled because of dust cloud.

Quality of Experience
The water was so clear it was hard to know the depth.
Food
The food was adequate. The 17 people on board made this trip delightful.
Guides, Drivers and Staff
Our captain was fun, funny, and extremely aware of every person's presence. I saw him counting heads multiple times.
Transport
Local specialist: Chris Leontopoulos

Rainforest & hiking!
Costa Rica | May 17 - May 23, 2025

K
katie u.
Columbus, OH | Reviewed on Jun 01, 2025
Wilman & Alex with serendipity travel were prompt and very informative. The springs hotel was relaxing and beautiful. Kayaking lake arenal was amazing, but could have been a longer tour, same for rain maker (hiking to waterfalls) - each was only an hour plus travel time. The kids favorite was the zipline, but we could have gone on the accompanying hike without the guide. Hiking up the volcano was fantastic- we took the res trail & are so glad we did!! Guide was amazing, so much to see and... Read more

Wilman & Alex with serendipity travel were prompt and very informative. The springs hotel was relaxing and beautiful. Kayaking lake arenal was amazing, but could have been a longer tour, same for rain maker (hiking to waterfalls) - each was only an hour plus travel time. The kids favorite was the zipline, but we could have gone on the accompanying hike without the guide. Hiking up the volcano was fantastic- we took the res trail & are so glad we did!! Guide was amazing, so much to see and the view at the cafe after is well worth it all.

Hotel Reviews
The Springs Resort & Spa at Arenal
La Fortuna

Great food, beautiful room, hot springs & pool & monkey slide!!

Authenticity & Character
Hot springs are amazing
Location
Not in walking distance to anything
Staff
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio
Authenticity & Character
Pool is beautiful Private beach is lacking
Location
Walking distance to several shops & restaurants
Staff
Cleanliness & Comfort
Room is large with amazing views, but feels a bit empty & not cozy
Activity Reviews
Sky Tram, Sky Trek & Sky Walk
Sky Tram, Sky Trek & Sky Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Staff & guides for zipping were amazing!! Guide for the hike was slow and spoke entirely too much - felt like she was trying to delay us.
Transport
Rainmaker Conservation Park Excursion
Rainmaker Conservation Park Excursion
Manuel Antonio

Really pretty and a lot to see, but need more tyan one hour

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Guide was amazing!!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation Tour - Morning or Afternoon
Sloth Observation Tour - Morning or Afternoon
Arenal/La Fortuna

Cool to see sloths, not as awesome driving around to look for them

Quality of Experience
Guides, Drivers and Staff
Transport
Kayaking on Lake Arenal
Kayaking on Lake Arenal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jun 02, 2025

Hello Katie
I'm glad to see that you and your family had a great time in Costa Rica and that our team was prompt and informative 👍
I'll check into the duration of some activities for future tours, thank you for your comments.
Your pictures look absolutely beautiful!

Thank you
Holden Ketchum
Serendipity Adventures

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