Kimkim Trip Reviews

4.8
Based on 20,183 ratings
Read 20,183 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

A really wonderful trip to Nepal. Tailored to perfection!
Nepal | Sep 10 - Sep 17, 2024

Kirsty
Kirsty L.
Australia | Reviewed on Sep 18, 2024
Ngima tailored a really wonderful trip to Nepal for me. Fantastic level of attention to detail & quality. All the guides & drivers for the trip were also of a high calibre. Read more

Ngima tailored a really wonderful trip to Nepal for me. Fantastic level of attention to detail & quality. All the guides & drivers for the trip were also of a high calibre.

Activity Reviews
Drive from Pokhara to Nayapul then Trek to Trek to Ghandruk and return back to Pokhara
Drive from Pokhara to Nayapul then Trek to Trek to Ghandruk and return back to Pokhara
Pokhara

What a magical place Ghandrul is…and the people are lovely. The walk up to the village was so beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Pokhara Sightseeing Tour
Pokhara Sightseeing Tour
Pokhara

What a great place Pokhara is! So beautiful with treks on your door step, great energy and the Himalayas visible on a clear day!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive from Kathmandu to Sankhu, Hike to Nagarkot (7,136 feet / 2,175 m)
Drive from Kathmandu to Sankhu, Hike to Nagarkot (7,136 feet / 2,175 m)
Nagarkot

My first hike in Nepal & coming off a foot injury made me slightly anxious. My guide Angalo quickly made me feel reassured that I was in good hands. The view at Magarkot was breathtaking

Quality of Experience
My guide was very thoughtful and patient with my slow pace. The view at the top was breathtaking
Food
The food at Country Villas was delicious.
Guides, Drivers and Staff
Transport
Kathmandu Sightseeing tour to Swayambhunath ( Monkey Temple ), Patan Durbar Square and Bhaktapur Durbar Square
Kathmandu Sightseeing tour to Swayambhunath ( Monkey Temple ), Patan Durbar Square and Bhaktapur Durbar Square
Kathmandu

My guide Surendra has the most incredible level of knowledge and a wonderful story teller. Bhaktapur was my favourite place to visit on the day. My driver Amit made me feel very safe in the crazy traffic of Kathmandu

Quality of Experience
Guides, Drivers and Staff
Surendra is like a walking encyclopedia. His level of historical knowledge is exceptional. Amit was the best driver I had during my whole trip. Really safe & capable driver
Transport
Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Sep 18, 2024

Hi Kirsty L.,
Thank you so much for taking the time to write a review and sharing your experience with us. Attention to detail and quality are our top priorities, and it’s wonderful to know that our team contributed to your experience.

We look forward to welcoming you back to Nepal for your next adventure soon!

Best regards,
Ngima (NMMT Family)

Rachael and Fiona in Morocco with Kimkim and Original Travel
Morocco | Sep 2 - Sep 17, 2024

Fiona & Rachael
Fiona & Rachael E.
Australia | Reviewed on Sep 18, 2024
Our trip to Morocco was a long time in the making due to Covid related delays. So when we finally landed in Casablanca on the 2 September we were incredibly excited to be starting our trip.
From beginning to end we have had the most amazing experience in this diverse, gorgeous country. From the ancient imperial cities of Fez, Meknes and Marrakech to the relaxed towns of Skoura, Ait Benhaddou and Chefchaouen we encountered incredible artisans, making a range of beautiful things, rugs,...
Read more

Our trip to Morocco was a long time in the making due to Covid related delays. So when we finally landed in Casablanca on the 2 September we were incredibly excited to be starting our trip.
From beginning to end we have had the most amazing experience in this diverse, gorgeous country. From the ancient imperial cities of Fez, Meknes and Marrakech to the relaxed towns of Skoura, Ait Benhaddou and Chefchaouen we encountered incredible artisans, making a range of beautiful things, rugs, pottery, clothes, jewellery. The awe-inspiring landscapes and architecture and most importantly wonderful, warm Moroccan hosts who truly invited us into each Riad as family.
We did encounter some weather related challenges with floods stopping our plans to get to the Sahara but our Kimkim rep Said was amazing at rerouting our trip, to ensure we still got a desert experience and ensured all our accomodation dates were reworked - no small thing to do in the high season. Kimkim also ensured our accomodation was of a very high standard, each Riad and hotel had something special to offer, very comfortable and had lovely interiors.
We were also very fortunate with our driver Faysel, who brought so much fun and energy to our experience and as two women traveling together always ensured we were well looked after and safe. Full of helpful local information, and an excellent skillful driver, Faysel became a friend on our journey as we all travelled together.
Kimkim also supplied us with great local guides - Mohamed in Fes, who knew the Medina inside out and gave us so much insight into local culture. In beautiful Essaouira our guide built on our knowledge of this fascinating city, showcasing the importance of the Islamic, Jewish and Christian influences throughout Morocco's history and its probably the Moroccan city that most signalled a connection with Africa. Finally our last guide Said in Marrakech, who took us on both city and food tours - was so much fun to hang out with. Knowledgeable, thoughtful and with a wonderful dry sense of humour he made both tours so memorable - I even ate snails and sheep's head under his encouragement 😀
Thank you to all of the Kimkim and Original Tours teams - you have made our once in a life time trip, truly the best of journeys in beautiful, magical Morocco!

Hotel Reviews
Riad Chbanate
Essaouira

A sophisticated Riad, with great interiors, large rooms and beautiful music playing and fireplace in the lounge area.

Authenticity & Character
Location
Great location in the Medina - close to the Medina gate so no issues going to and from the rest of the Medina
Staff
Lovely staff who introduced us to some great Moroccan wine, lovely afternoon nibbles and great laundry service
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech

Beautiful interiors - great roof garden and pool

Authenticity & Character
Location
Very central in the Medina but with relatively good access for pick ups with our driver
Staff
Staff were good though I had an issue with Laundry that shouldn't have happened
Cleanliness & Comfort
Ksar El Kabbaba
Skoura

This Riad was my favorite - absolutely beautiful gardens, interiors and ambience was so relaxed yet welcoming. I could have stayed for a month!

Authenticity & Character
So authentic and I loved the garden to diner food experiences we had here
Location
An oasis of calm, peaceful relaxation
Staff
Mohamed our host and waiter was the most kindest of people, setting a beautiful breakfast table for us in the garden. Excellent service, could not speak highly enough of the staff at this Riad - they were amazing
Cleanliness & Comfort
Riad Salam Fes
Fes

Beautiful Riad

Authenticity & Character
Location
Staff
We had a lovely waiter while staying at this Riad but the rest of the staff were not overly friendly and the male reception staff were somewhat dismissive in attitude
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Beautiful hotel with amazing room and views. Staff were exceptional and had a wonderful hammam experience. One of the best Riad's we stayed in - loved it!

Authenticity & Character
Gorgeous interiors and a beautiful secret pool
Location
Great views
Staff
Probably some of the nicest people we meet, warm, welcoming and totally efficient
Cleanliness & Comfort
Sofitel Casablanca Tour Blanche
Casablanca

Good hotel and location - with a great breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Marrakech Evening Food Tour
Marrakech Evening Food Tour
Marrakesh

Awesome guide - great food, highly recommend for anyone who’s a foodie and wants to experience a cross section of Moroccan food

Quality of Experience
Food
So good - tried everything was wonderful
Guides, Drivers and Staff
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Lovely family with wonderful food and beautiful guitar playing by our sons host 😀

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Best guide - so much fun and great knowledge

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Private Transfer from Skoura to Marrakech: Crossing the High Atlas
Morocco

Loved Skoura

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes
Quality of Experience
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Great ruins -

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca to Chefchaouen via Rabat
Casablanca to Chefchaouen via Rabat
Morocco

Beautiful scenery and city

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Sep 19, 2024
Hi Rachael & Fiona, I hope you've made it back home safe! Thank you so much for your wonderful review! We are so glad to hear that you had a great experience in our beautiful Morocco and appreciated every moment of your trip with us. It fills us with immense pride to know that Faysel, your driver-guide, along with our local guides and everyone who served you, provided you with exceptional service throughout your journey. This is truly what matters most to us. We can't wait for the... Read more

Hi Rachael & Fiona,

I hope you've made it back home safe!

Thank you so much for your wonderful review! We are so glad to hear that you had a great experience in our beautiful Morocco and appreciated every moment of your trip with us. It fills us with immense pride to know that Faysel, your driver-guide, along with our local guides and everyone who served you, provided you with exceptional service throughout your journey. This is truly what matters most to us.

We can't wait for the opportunity to welcome you back and craft another extraordinary adventure for you in the near future!

Baslama,
Said.

Great and memorable trip to Bolivia
Bolivia | Sep 2 - Sep 10, 2024

Shirley
Shirley S.
Kazakhstan | Reviewed on Sep 18, 2024
Trip was amazing with the natural beauty of the national parks and salt flats and the amazing city of La Paz. Everything well organised and high quality tour guides like Dani and Juan Carlos who shared their excellent knowledge and information on the culture of Bolivia. This was the highlight of our 4 week trip, especially as more authentic and traditional people and way of life. We also did the death road ride which team of gravity was excellent with strong emphasis on safety and enjoying.... Read more

Trip was amazing with the natural beauty of the national parks and salt flats and the amazing city of La Paz. Everything well organised and high quality tour guides like Dani and Juan Carlos who shared their excellent knowledge and information on the culture of Bolivia. This was the highlight of our 4 week trip, especially as more authentic and traditional people and way of life. We also did the death road ride which team of gravity was excellent with strong emphasis on safety and enjoying. 2 opportunities for improvement re 1 prewar day 1 of altitude as most of us on tour suffered altitude sickness and too late in taking medication and arriving earlier on day 1 could have allowed us to do the valley of the moon tour day 1 and hence allowed day 2 to visit other locations in Chile in San Pedro de Atacama. Thanks Camaros for a wonderful trip and beautiful memories of your country.

Hotel Reviews
Samay Wasi
Uyuni

As prewarned, room was simple with no internet, no hot water etc. with extra layers of clothing and multiple blankets no issues with the cold temperatures.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cordillera Refuge
Uyuni

Hotel is new and still being completed and hence wifi etc. it working. Otherwise given cold temp overnight, bed was warm with lots of blankets, hot water for shower etc.

Authenticity & Character
Rooms made from salt blocks including bed which was appropriate for the location.
Location
Staff
Cleanliness & Comfort
Hotel Don Raul
San Pedro de Atacama

Hotel had great character and good feel which match location. Simple and adequate with wifi, good breakfast and all other facilities in good order

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altus Express Hotel
La Paz

Good and convent location,

Authenticity & Character
Location
Close to Main Street and activities
Staff
Cleanliness & Comfort
Activity Reviews
From San Pedro de Atacama to Villamar (group tour)
From San Pedro de Atacama to Villamar (group tour)
Bolivia

Amazing scenery with lots of flamingos and Lamas in the wild. Again a lot of natural beauty with the lagoons and mountain side that is hard to put into words. It’s well preserved despite tourist thus giving a great natural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit the Valley of the Moon & the Valley of Death
Visit the Valley of the Moon & the Valley of Death
San Pedro de Atacama

Amazing scenery and great to see that access to dunes etc is limited to preserve the beauty. Nice way to start the holiday and experience such beautiful landscape.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Camila Rojas
Camila
Camila Rojas
Local specialist in La Paz | Replied on Oct 04, 2024

Hola Shirley,

Thanks for sharing your review! I will take your suggestions into account to continue improving the experience of travelers coming to high places like Bolivia and Chile. Thanks for visiting my country.

Best wishes!

Unforgettable Arenal/Tortuguero adventure during Green Season
Costa Rica | Sep 11 - Sep 17, 2024

Lori
Lori R.
Chicago, IL | Reviewed on Sep 18, 2024
Our trip to Costa Rica this September, 2024 during Green Season was amazing. We traveled for a work conference in Papagayo, and decided to use a travel service to organize a trip extension to several other parts of the country. We found Kimkim, and were extremely impressed from start to finish. Kimkim contracted with a local tour company, Serendipity Adventures, which was excellent. We went to Arenal and Tortuguero. Both hotels selected by Serendipity — Moana in Arenal and Mawamba in... Read more

Our trip to Costa Rica this September, 2024 during Green Season was amazing. We traveled for a work conference in Papagayo, and decided to use a travel service to organize a trip extension to several other parts of the country. We found Kimkim, and were extremely impressed from start to finish. Kimkim contracted with a local tour company, Serendipity Adventures, which was excellent. We went to Arenal and Tortuguero. Both hotels selected by Serendipity — Moana in Arenal and Mawamba in Tortuguero — were excellent, as was our driver Alex, and our guide in Arenal Mauricio. The communication with Serendipity while in country was outstanding. I would highly recommend our hotels and booking through Kimkim and Serendipity!

Hotel Reviews
Mawamba Lodge
Tortuguero

Mawamba is located in an ideal location in Tortuguero. A short walk to town, and access to river and Caribbean coast. The grounds are beautiful and FULL of amazing animals and birds. Food was excellent and staff was very nice. If you want a room with Wi-Fi and TV you should focus on another resort. Tours offered through the resort were great and guides were very knowledgeable. You can be as active or chill while at Mawamba as you like.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna

Manoa was a great hotel, and the staff was very helpful. The onsite restaurant was delicious — a little pricey, but very good. Our package included breakfast which was an impressive buffet. The views of the volcano were incredible, from our room and our room. We had the benefit of seeing the volcano in all of its glory, which was lovely. The landscaping around the hotel grounds was extremely well done and encouraged a lot of bird action, especially hummingbirds. The thermal baths were really nice - a whole new thermal bath area was particularly impressive. It was like paradise. I would highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Sep 18, 2024

Thank you for the review Lori! 🦋
I'm glad you had a great time in Costa Rica and that we were able to make a memorable trip extension. I'm glad we were able to Tortuguero into your plans!🐢
Thank you
Holden Ketchum
Serendipity Adventures

Well tailored to my needs
Spain | Sep 6 - Sep 16, 2024

Lucien
Lucien M.
Canada | Reviewed on Sep 17, 2024
The hotel selections were extremely well planned out, and positioned giving you access to a lot of the areas that you were visiting the itineraries as far as tours, exhibitions, museums was very well laid out. The entire trip was very interesting and met all my expectations and more. Read more

The hotel selections were extremely well planned out, and positioned giving you access to a lot of the areas that you were visiting the itineraries as far as tours, exhibitions, museums was very well laid out. The entire trip was very interesting and met all my expectations and more.

Hotel Reviews
Áurea Catedral Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Bonay
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Molina Lario Hotel
Málaga
Authenticity & Character
Location
Cleanliness & Comfort
Catalonia Gran Via Madrid
Madrid
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada

But all my expectations. To have a tour guide is a must so much to see so much to learn what a great experience.

Quality of Experience
Guides, Drivers and Staff
Transport
A Night of Flamenco in a Sacromonte Cave
A Night of Flamenco in a Sacromonte Cave
Granada

Great place in the atmosphere was fantastic. Something I’ve always wanted to see and I was more than satisfied. It was a great experience and I would highly recommend it as a must for anybody’s trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas & Tradition: A Madrileño Evening
Tapas & Tradition: A Madrileño Evening
Madrid

Our tour guide was excellent, engaging, entertaining and keep the group energized. Highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Sep 19, 2024

Hi Lucien! Thank you so much for taking the time to share the feedback of your trip to Spain. I am glad to know that you had a great time and that the trip exceeded your expectations😊 . It was a pleasure creating this experience for you and Keith and hopefully, we get in touch again for future adventures. All the best, Raquel

João Was in touch with us at all times which...
Portugal | Aug 31 - Sep 6, 2024

Meeta
Meeta D.
Ashburn, VA | Reviewed on Sep 17, 2024
João Was in touch with us at all times which gave us peace of mind that if we needed to ask anything . That ensure a sense of security in a foreign country that someone was there .
All the drivers were very good . Carlos seemed to be able to explain the important landmarks in detail.
Read more

João Was in touch with us at all times which gave us peace of mind that if we needed to ask anything . That ensure a sense of security in a foreign country that someone was there .
All the drivers were very good . Carlos seemed to be able to explain the important landmarks in detail.

Hotel Reviews
Hotel Cascais Miragem
Cascais

Very nice experience, absolute delight this hotel Perfect ending to our vacation.

Authenticity & Character
We had the Deluxe room, so no complaints. It was absolute perfection..
Location
Our room had a balcony overlooking.the ocean and the pool view .Also very close walking distance to the city and shopping. Very good
Staff
The hotel staff was very helpful and polite, answered all our questions
Cleanliness & Comfort
The breakfast in the morning was very, good. Lots of variety and vegetarian items available. The breakfast Terrace was overlooking the ocean view. It was fantastic experience..
Condes de Azevedo Palace
Porto

Very good hotel. Although the first night the room that was given to us was not Convenient for us 2 couples. One of the rooms was a laughed with no storage and the bathroom was downstairs however, they changed the room the next day, which was nice.

Authenticity & Character
Good
Location
Not quite centrally located downtown.
Staff
Staff was with very helpful spending time explain the surroundings and the nearby places to go around the hotel. Welcome
Cleanliness & Comfort
Morning breakfast was very good and different varieties were served every day . Very good experience,
Montebelo Lisbon Downtown Apartments
Lisboa

The apartments were well situated in the center city everything was in walking distance.The only thing was that we traveled with family and had two bedroom apartment. The wood floor was very squeaky and every time we used the bathroom that was also a bit small, made a squeaky sound that might have disturbed some one sleeping in the other bedroom.

Authenticity & Character
While fully modernized on the inside most of the character of the building was very well preserved.
Location
Very good location.
Staff
They were there when we needed them.
Cleanliness & Comfort
Was very clean.
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Sep 18, 2024

Hello Meeta,
Thank you for your feedback and comments about the service we provide. I am happy to know you felt secure with our team by your side all steps of the way - that is precisely what we aim for.
Muito Obrigado!!
Your friend in Portugal - João

Amazing trip to Greece
Greece | Sep 1 - Sep 9, 2024

H
Hannah O.
Dallas, TX | Reviewed on Sep 17, 2024
Our trip to Greece was amazing thanks to Angela! She carefully organized and booked our hotels and activities based on our interests. She was always available before and during our trip to answer any questions. I was amazed how quickly she communicated! We had an issue with our driver coming to pick us up a day early but she handled it within a few minutes of messaging her about the problem. I would definitely use her again for planning a trip to Greece! Read more

Our trip to Greece was amazing thanks to Angela! She carefully organized and booked our hotels and activities based on our interests. She was always available before and during our trip to answer any questions. I was amazed how quickly she communicated! We had an issue with our driver coming to pick us up a day early but she handled it within a few minutes of messaging her about the problem. I would definitely use her again for planning a trip to Greece!

Hotel Review
Galaxy Hotel Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Aegean Lush Bike tour
Aegean Lush Bike tour
Naxos

This was our favorite activity by far! The tour guide (Manos) was amazing! We loved the diversity of this tour - we got to see an olive oil press, a local farm and tavern, and go to a beautiful beach. Being on bike allowed us to go places a big van was unable to reach. The e bikes were very easy to use. We cannot recommend this activity enough!

Catamaran Sunset Cruise 2025
Catamaran Sunset Cruise 2025
Santorini

The actual catamaran cruise itself was amazing! The staff was very friendly and attentive to us. The food was great and we had plenty of beautiful stops to swim! The transport to and from was disappointing. The transfer was very late picking us up and we had to call to make sure they were still coming. Then when the cruise was over we had to wait at least 45 minutes for the van to pick us up. It seemed like a lot of waiting around and very disorganized.

Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Sep 18, 2024

Yeia sou Hannah!

My team and I are thrilled to know that you had a great vacation here in Greece with us.

We have would love to see you coming back soon and show more of our amazing country!

Thank you for sharing your feedback on the transfer service provided by the Santorini cruise company. We know it is not the best and we are working on having that fixed by sharing your feedback with them. So every though shared is valuable to us.

Thank you for trusting us with your trip to Greece.

Safe travels!
Angela and the GA Trips team

Amazing Norway
Norway | Sep 3 - Sep 14, 2024

S
sarah f.
Atlanta, GA | Reviewed on Sep 17, 2024
Such an incredible and amazing trip! The process of planning was easy from start to finish. I really feel like Kadri and team listened to what I wanted and created the perfect itinerary. I loved how easy it was for them to work with me to change and move things around to ensure I had the trip of my dreams. Once there, it was nice to have them check in to ensure everything was going smoothly and to have someone to reach out to at any point for anything. I could not have asked for a better... Read more

Such an incredible and amazing trip! The process of planning was easy from start to finish. I really feel like Kadri and team listened to what I wanted and created the perfect itinerary. I loved how easy it was for them to work with me to change and move things around to ensure I had the trip of my dreams. Once there, it was nice to have them check in to ensure everything was going smoothly and to have someone to reach out to at any point for anything. I could not have asked for a better experience or more perfect trip! Thanks!!

Hotel Reviews
Thon Hotel Maritim
Stavanger

Great location and great rooms. Delicious breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rosendal Fjordhotel
Rosendal

Spacious room in quaint hotel. A little walk from city center. Breakfast was good. Staff were amazing. Views were gorgous

Authenticity & Character
Location
~15 min walk from city center.
Staff
Cleanliness & Comfort
Trolltunga Hotel
Odda

It was a nice hotel; however it was at the very top of the hill and away from everything so if you wanted to go to the grocery store or a restaurant, you had to walk down hill (~20-30 min) and then back up. The rooms were comfy but small and there was no wifi in the rooms. The breakfast was basic and minimal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Beautiful property. Great location. Delicious breakfast. Amazing views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Torget
Bergen

Awesome location. Nice hotel. Delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Overnight Hike in Trolltunga
Odda

Such a cool and unique experience glamping. The "beds" (aka sleeping bags) are all lined up 5-6 on a raised wooden platform so it was a little 'weird' sleeping that close to strangers. It was very comfortable and warm though and you cannot beat the views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pulpit Rock Hike with Lunch
Pulpit Rock Hike with Lunch
Stavanger

Such a nice hike. Our guide took us on a different trail up which was nice as we a) got to see more things and b) avoided the crowds. He was great about taking photos and knowing the good angles and poses.

Quality of Experience
Food
n/a
Guides, Drivers and Staff
Transport
Kjerag Hike with Lunch
Kjerag Hike with Lunch
Stavanger

This hike is NO JOKE! One of the hardest hikes I think I've done to date (and I'm an avid hiker and pretty active). The landscape was amazing and gorgeous. We had pretty much all elements of weather. It was a little slick which definitely added to the challenge.

Quality of Experience
Guides, Drivers and Staff
Transport
Trolltunga Via Ferrata + Sunset/Sunrise Combo
Trolltunga Via Ferrata + Sunset/Sunrise Combo
Norway

My all time favorite activity that I did here! Could not have asked for a better experience. Sleeping in the yurts on the top was amazing. Delicious dinner and breakfast provided. It was so nice being up there after all the day hikers left and essentially having the mountain to yourself. And seeing the stars and milky way were unforgettable. I loved doing the via ferrata up and hiking down. 10/10 experience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Glacier Kayaking Excursion
Glacier Kayaking Excursion
Norway

It was nice. I thought we were going to be able to get closer to the glacier than we did (though, I understand why). It was nice that wet suits and gloves/booties were provided. The scenery was nice; however if I had known that glacier hike was an option, I probably would have chosen that instead.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

Such an awesome experience! Beautiful view from the sauna and you get a natural cold plunge jumping into the fjord. Love the experience!

Quality of Experience
Guides, Drivers and Staff
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

The experience was good, don't know if it was for me. I preferred the kayaking as a way to see the fjords. The guides were amazing and they provide you with gear to keep you warm and dry.

Quality of Experience
Guides, Drivers and Staff
Transport
3-hour Fjord Paddling
3-hour Fjord Paddling
Flåm

Great experience. Guide was amazing and scenery was beautiful. Great way to see and experience the fjords.

Quality of Experience
Guides, Drivers and Staff
Transport
n/a
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

The food and experience was amazing. The only "negative" is that you're at the pace of other diners while eating and there is only one boat back so you are essentially "stuck" there until the boat comes back. The food was delicious and the staff were amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Sep 18, 2024

Hi, Sarah!

Thank you so much for your wonderful review! Your kind words mean a lot to me.
I’m thrilled to hear that you had a fantastic trip and loved the trip being tailored just for you - this is a big part of our mission here! :)
Thank you again for choosing us. We’d love to welcome you back and help plan your next adventure. It was truly a pleasure working with you! :)

Sincerely,
Kadri

The trip was great, but the communication and planning sucks BIG time!!!
Italy | Sep 6 - Sep 15, 2024

D
David C.
Canada | Reviewed on Sep 17, 2024
Overall
We enjoyed the trip and thought it was a good itinerary to experience Sicily - the food, the history, the culture and the hospitality. Unfortunately the poor communication left a lot to be desired ...
Communication
• Total lack of responses within a reasonable period - from start to end
• Regardless of time differences, I think a simple acknowledgement or response within 24-48 hours is reasonable. In the case of Thanos, 2 weeks or more, with multiple follow ups, is the norm. If...
Read more

Overall
We enjoyed the trip and thought it was a good itinerary to experience Sicily - the food, the history, the culture and the hospitality. Unfortunately the poor communication left a lot to be desired ...

Communication
• Total lack of responses within a reasonable period - from start to end
• Regardless of time differences, I think a simple acknowledgement or response within 24-48 hours is reasonable. In the case of Thanos, 2 weeks or more, with multiple follow ups, is the norm. If you find this hard to believe, just check the conversation.
• While we hesitated at the beginning, we figured it might have been an anomaly because of the agent's 5 star rating. Now we seriously questioned the validity of the rating system all together.

Administration
• Request for early payment - happened after multiple requests
• Request for final payment - happened after multiple requests and when it finally went online, the amounts were different for each of the 4 parties (when they should be the same)
• Final itinerary was not available until a few days before the start of the trip. What started as a couple of simple questions about the itinerary 4 weeks before the start of the trip, the total lack of response caused the entire group to doubt if the trip was going to take place a week before the trip. Such outcome is totally unacceptable!

Accommodation
• Hotels at Palermo and Catania are good - convenient location, clean and good services.
• The hotel in Agrigento is in the middle of nowhere. We could not understand why this hotel was picked. Fortunately the front desk was able to arrange a special meal for us at a local restaurant (instead of just drinks and sandwiches at a beach bar).

Transportation
• Drivers were good and courteous. But we could not understand why we got a minivan that would only fit 8 ... when the original party had 10 people. Sure, 2 people cancelled out at the last minute, but we do not consider the jump seat beside the driver approriate for 70+ seniors! In addition, occasionally the guide had to squeeze in with us, or simply sat in the cargo bay.

Guides
• All the guides are experienced and knowledgeable on the subject. Of the many different guides we had, we thought Lorenzo at the Valley of the Temples, Natalya at the Villa Romana del Casale, and finally Laura at Catania and Taormina provided exemplary services.
• We also enjoyed the cooking class at Cucina Garibaldi a lot. The activity was fun, the staff were friendly and helpful, and I would not hesitate to recommend the activity to fellow travelers.
• Mrs Maria, our local contact, has been very responsive and helpful throughout the trip.
• This might have been a misunderstanding on my part - that we would get the same driver / guide for each city - especially after all the troubles we went through to finalize the itinerary. Despite what was stated in the itinerary and two queries during our stay in Catania, we never met our assigned person Daniela. While we had the same driver for our stay in Catania, he could not tell us if he would be our driver the following day. While everything worked out in the end, I thought, at a minimum, the expectation could be managed better and not lead one into thinking this is a fly by night operation.

Local specialist: Thanos Nikopoulos
Thanos
Thanos Nikopoulos
Local specialist in Athens | Replied on Sep 23, 2024
Dear David, Thank you for taking the time to share your feedback. I’m truly glad to hear that you enjoyed your time in Sicily and appreciated its rich history, culture, and landscapes. I completely understand your frustration regarding the delayed delivery of the final itinerary. As we discussed, it was an unfortunate combination of circumstances, including my partner’s illness, which affected my ability to deliver the details as promised. I sincerely apologize for any inconvenience this... Read more

Dear David,

Thank you for taking the time to share your feedback. I’m truly glad to hear that you enjoyed your time in Sicily and appreciated its rich history, culture, and landscapes.

I completely understand your frustration regarding the delayed delivery of the final itinerary. As we discussed, it was an unfortunate combination of circumstances, including my partner’s illness, which affected my ability to deliver the details as promised. I sincerely apologize for any inconvenience this caused.

From the beginning, my goal was to tailor the trip to your group’s needs, while staying within the budget. The accommodation in Agrigento was selected due to its availability of five rooms and its reasonable rates, as other options either exceeded the budget or had poor reviews. I understand the location was not ideal, but it was the best option available at the time.

Regarding the transportation, I recognize that the 9-seater van wasn’t perfect for your group’s needs, especially with the jump seat. However, it was chosen to allow for easier access in the smaller towns, which we had discussed in the beginning of the trip. I also acknowledge the confusion around having different drivers and guides. Since this wasn’t a trip with a dedicated driver and guide for the entire duration, but rather separate services each day, there were changes based on availability, particularly during the busy season.

As for the payment process, I apologize for the delays in responding to requests. The discrepancy in the second payment installments was due to an issue with the system, which I corrected as soon as it was brought to my attention. I regret any stress this caused, and I appreciate your patience in addressing it.

Despite these challenges, I’m happy to hear that you and your group ultimately had a wonderful time in Sicily, and I’m glad you were able to enjoy the great food, guides, and activities. Your feedback is invaluable and will help us improve in the future.

Once again, thank you for sharing your experience, and I wish you all the best in your future travels.

Best regards,
Thanos

We have used and recommended Kim Kim to other...
Norway | Sep 5 - Sep 12, 2024

M
Michael C.
Dover, NJ | Reviewed on Sep 17, 2024
We have used and recommended Kim Kim to others many times. The attention to detail; the ability of the agents, such as Mar, to plan a trip, met our highest expectations. We gave Mar specifics such as, booking boutique hotels and setting us up with guides in the cities and booking specific activities such as a Zodiac boat ride on the Fjord waterways . Her choice of hotels was perfect. I think the most important advantage of Kim Kim is that you are given a local Norway agent who responded... Read more

We have used and recommended Kim Kim to others many times. The attention to detail; the ability of the agents, such as Mar, to plan a trip, met our highest expectations. We gave Mar specifics such as, booking boutique hotels and setting us up with guides in the cities and booking specific activities such as a Zodiac boat ride on the Fjord waterways . Her choice of hotels was perfect. I think the most important advantage of Kim Kim is that you are given a local Norway agent who responded quickly to any questions we had while on this trip.

Hotel Reviews
The Hanseatic Hotel
Bergen

A bit dated, but gave real sense Bergen’s fishing and boating history. Location was perfect.

Authenticity & Character
Location
In the center of what’s happening in town.
Staff
Cleanliness & Comfort
Hotel Christiania Teater
Oslo
Authenticity & Character
Location
Right in the center of Oslo, close to everything
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Comfortable rooms and delicious breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mar Quiñones
Mar
Mar Quiñones
Local specialist in Kristiansand | Replied on Sep 27, 2024

Dear Michael,
Thank you so much for this wonderful review and for recommending KimKim to others!
We're delighted to hear that our team exceeded your expectations and provided such a memorable trip!
We’d love to welcome you back and help plan your next trip whenever you’re ready —it was truly a pleasure working together with you!
Safe travels and thanks again for choosing us!
My very best,
Mar

Fantastic planned memorable Croatia trip!!
Croatia | Sep 4 - Sep 13, 2024

Vicki
Vicki V.
South Africa | Reviewed on Sep 17, 2024
Our first trip to Croatia was an absolute success!! Thanks to our specialist Roberto, every detail was planned to our needs. Because it was our first Croatian experience we had no idea what to expect. Roberto made the unexpected amazing and easy flowing. From self drive, hiking, island hopping, history tour and driver guide, all well planned.
Easy transports, accessible and central accommodation according to our budget. The hosts of the accommodations Robi booked us with where all...
Read more

Our first trip to Croatia was an absolute success!! Thanks to our specialist Roberto, every detail was planned to our needs. Because it was our first Croatian experience we had no idea what to expect. Roberto made the unexpected amazing and easy flowing. From self drive, hiking, island hopping, history tour and driver guide, all well planned.
Easy transports, accessible and central accommodation according to our budget. The hosts of the accommodations Robi booked us with where all friendly, helpfull and very accomodating. Reliable drivers to and from the airport. Guided tours, excellent and knowledgeable.
Passionate people.
Thank you Robi for putting our puzzle together and for making our trip effortless and amazing. We would recommend Roberto for anyone planning a Croatia trip. Thank you Robi!!

Hotel Reviews
Apartment Zicara
Dubrovnik
Authenticity & Character
Lovely Mediterranean
Location
Not noisy area, close to old town and shops and busstop
Staff
Did not meet anyone, but all was acceptable if needed
Cleanliness & Comfort
Was self catering
Mj Suites
Korčula
Authenticity & Character
Beautiful area!!!
Location
Be aware of stairs, but was quite acceptable
Staff
Very very friendly and helpful Georgia
Cleanliness & Comfort
Apartment Lilly Hvar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed 1 night, nice clean kitchenette
Pellegrini rooms
Split
Authenticity & Character
Part of the castle in Split, beautiful area
Location
Stunning location
Staff
Very helpfull and friendly Marina
Cleanliness & Comfort
Hotel Degenija
Rakovica

Ideal location, very friendly staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dubrovnik
Zagreb
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik
Quality of Experience
Easy departure of accommodation
Guides, Drivers and Staff
Friendly , on time
Transport
Spacious vehicle
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

We loved Dubrovnik!!! Be aware of all the stairs. We explored the streets, city wall. Had a fantastic guide for our private city tour.

Quality of Experience
Lopud island- Hiking and/or  beach
Lopud island- Hiking and/or beach
Croatia

We decided not to do this at the last minute. We were side tracked by Dubrovnik's beauty. But we were well informed were to catch the ferry and what to do on the island

Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula

We really enjoyed this. Seeing the peninsula, which we would not have seen without our guide driver Robi. Stopped for wine tasting and lunch. Enjoyed traditional Croatian dish. Very informative ride, Roberto answered all our history questions

Quality of Experience
Guides, Drivers and Staff
As above
Transport
Very comfortable vehicle
Visit to Korčula island and town
Visit to Korčula island and town
Korčula
Visit to  Hvar and exploring the  Old town
Visit to Hvar and exploring the Old town
Croatia

One of my favourites of this trip.

Quality of Experience
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Visit to Zadar
Visit to Zadar
Croatia

Loved the ancient history. Must see. We were there for 2-3 hours on our way to Split

Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

A must do!!!

Quality of Experience
Leaving Zagreb -Rastoke  visit- Plitvice lakes
Leaving Zagreb -Rastoke visit- Plitvice lakes
Zagreb

Our car was delivered at our hotel, very convenient. Self drive to Plitvice Lakes was stunning!! Countryside. Loved Rastoke

Quality of Experience
Really enjoyed Rastoke and the surgested restaurant
Transport
Comfortable rented car
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb

Was nice for us, could do our own thing and explore.

Quality of Experience
Was a nice city to start, just to find your feet
Guides, Drivers and Staff
Drivers to and from airport where on time,helpfull and friendly. Our guided drive from Korĉula to Dubrovnik with Robi as our guide and driver was an absolute treat, stopping at special places that we would not have known about. City tour guide that was booked, excellent!
Transport
All very well planned, transport and ticket were pre-booked by Robi. Made life much easier!!
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 19, 2024

Hi Vicki,

thank you very much for taking the time to write a few words. I appreciate your feedback.
As I said, everything I recommend, I have been there, and done that, and I am happy to hear it is recognized as good option to do.
We work with a very small number of trusted people, and glad to hear everything went smoothly!
I can only say thank YOU!!!
Many regards from Croatia!
Best
Robi

For the 3rd time, Kim Kim travel came through for us. Adam planned the perfect trip for us ...
Iceland | Sep 9 - Sep 14, 2024

Susan
Susan K.
Saint Paul, MN | Reviewed on Sep 17, 2024
Our trip to Iceland was the third trip we have used Kim Kim to plan. We have never been disappointed. Adam was so helpful in putting together a trip that reflected us. He made sure we were prepared for the weather, the driving, and anything else that might come up. We appreciated how he put together a trip that was geared for us and not just for anyone going to Iceland. He offered several options for us, and we did several of them and enjoyed every one of them. The hotel accomodations... Read more

Our trip to Iceland was the third trip we have used Kim Kim to plan. We have never been disappointed. Adam was so helpful in putting together a trip that reflected us. He made sure we were prepared for the weather, the driving, and anything else that might come up. We appreciated how he put together a trip that was geared for us and not just for anyone going to Iceland. He offered several options for us, and we did several of them and enjoyed every one of them. The hotel accomodations were perfect and the breakfasts were wonderful. I'm glad he included one rather unconventional type of lodging that let us experience a differnt style of overnight that included a very interesting film about a local soccer player. He did run it by us before making the reservation so we would know it was a tad different. Great way to end our evening. Our last night accomodations in Reykevik were in a perfect location - close enough to walk to some fun local spots, and a short drive to the airport. Adam also made sure we had the perfect rental car for driving on the roads in the northwestern area and in the mountains.

Hotel Reviews
Albert Guesthouse (Hotel Hvammstangi)
Hvammstangi

This location was good for going out and walking around the area. The breakfast was fine and the rooms were clean.

Authenticity & Character
Location
We could go right out the front door and walk around the area.
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

This was the perfect place to end our trip. It was easy to find, had underground parking, and was in a perfect location to allow us to explore fun areas in Reykevik the day we arrived and in the morning before we left. The breakfast was very good and offered several choices. The staff could not have been more helpful.

Authenticity & Character
I liked that they offered underground parking that made it easy to unload our car and get to our room.
Location
Staff
The staff at the front desk were very helpful, kind, accomodating, and fun.
Cleanliness & Comfort
The Freezer Studio Apartments
Hellissandur

This place is different, more like a private youth hostel with crazy, beautiful paintings all over, including the room. People were friendly and we enjoyed watching a local film in their little theater at night. They do not serve breakfast, but I'm still glad we stayed there and got to experience it.

Authenticity & Character
Location
Staff
Dimmuborgir Guesthouse
Mývatn

I slept SO well and the breakfast was probably one of the best I've ever had. Wonderful way to wake up after a long day's journey and flight from Minnesota .

Authenticity & Character
Location
I loved how they had sweet dogs to greet us .
Staff
Cleanliness & Comfort
It was so quiet and peaceful, I had one of my best night's sleep ever. Also, the drinking water in Iceland is so pure and special
Hotel Halond
Akureyri
Authenticity & Character
Location
Staff
Cleanliness & Comfort
I love the beds and bedding. Very comfortable.
Activity Review
Northern Lights Hunt
Iceland

We have done a Northern Lights tour before in the Arctic Circle (on a previous Kim Kim tour). While we did not see any northern lights, the person taking us around was thorough, passionate about Iceland and the northern lights, and we had an enjoyable time.

Quality of Experience
Guides, Drivers and Staff
Very interesting, passionate guide, who really loves what he does.
Transport
We met the driver at a location and he was on time and very accomodating.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 17, 2024

Thank you for your fantastic review Sue! It's great to hear that once again Kimkim meets your travel expectations. I think it's good that we (great cooperation, thanks!) decided on this trip plan and that you enjoyed some off-the-beaten-path locations!

We absolutely enjoyed our trip to northern No...
Norway | Sep 2 - Sep 11, 2024

Eric
Eric J.
Ashburn, VA | Reviewed on Sep 17, 2024
We absolutely enjoyed our trip to northern Norway! Mathia was great to work with and we even got to meet for coffee during our trip! He was very professional and proactive in arranging everything and also quick to respond to weather conditions affecting certain activities, making changes, etc. Best of all- we got to see the northern lights! Thanks Mathia! Read more

We absolutely enjoyed our trip to northern Norway! Mathia was great to work with and we even got to meet for coffee during our trip! He was very professional and proactive in arranging everything and also quick to respond to weather conditions affecting certain activities, making changes, etc. Best of all- we got to see the northern lights! Thanks Mathia!

Hotel Review
Glass Igloo Lyngen North
Lyngen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Sep 18, 2024
Dear Eric and Karen,
Thank you very much for your kind review.
It was a great satisfaction to arrange everything for you, and I was pleased to meet you in my small and charming island. I had the opportunity to see what a beautiful couple you are. I won't forget you walking to the cafeteria hand in hand. True Love. :)
You made it and encountered the Northern Lights. I still remember how skeptical we were during the planning phase, but you deserved a spectacle like that. I hope you will visit...
Read more

Dear Eric and Karen,
Thank you very much for your kind review.
It was a great satisfaction to arrange everything for you, and I was pleased to meet you in my small and charming island. I had the opportunity to see what a beautiful couple you are. I won't forget you walking to the cafeteria hand in hand. True Love. :)
You made it and encountered the Northern Lights. I still remember how skeptical we were during the planning phase, but you deserved a spectacle like that. I hope you will visit Norway again, maybe with your family. You have been so kind and patient with me. I appreciated it a lot.
Take care and do not hesitate to contact me if needed.
Best Regards
Mathia

10 Breathtaking Days in Croatia - Organized b...
Croatia | Sep 4 - Sep 13, 2024

Gideon
Gideon V.
South Africa | Reviewed on Sep 17, 2024
10 Breathtaking Days in Croatia - Organized by Roberto Pincevic (Robi)
My wife came across KimKim and Robi to help us put together our planned trip to Croatia.
Croatia is great and the people are awesome and is a story and Life experience for another chapter.
Out trip was organized through Robi. From the word go he established what we had in mind and what the budget was. (Being from South Africa our Exchange rate is not favorable towards the Euro.)
Everything was planned and executed...
Read more

10 Breathtaking Days in Croatia - Organized by Roberto Pincevic (Robi)
My wife came across KimKim and Robi to help us put together our planned trip to Croatia.
Croatia is great and the people are awesome and is a story and Life experience for another chapter.
Out trip was organized through Robi. From the word go he established what we had in mind and what the budget was. (Being from South Africa our Exchange rate is not favorable towards the Euro.)
Everything was planned and executed perfectly by Robi and team to make our visit as comfortable as possible. He checked in with us every day, gave suggestions of things to do and places to go, with prices, pin drops and whatever we needed to find our way in an unknown country and cities.
We had the privilege to have Robi as our guide for one day through the Peninsula and areas on our way from Corčula to Dubrovnik and his knowledge about Croatia is amazing, and in combination with his positive energy makes the time spent with him one off the highlights of the trip.
In Dubrovnik he organized a city tour guide, Antea, who gave us a very interesting tour through the city of Dubrovnik.
The method of payment through the KikKim system was executed smoothly and we had no problems whatsoever at each of our destinations.

Hotel Reviews
Apartment Zicara
Dubrovnik

Right by the Old City, bus stop and cable car. Very nice with patio and trees on patio for shade.

Authenticity & Character
Easy access.
Location
about 200 m walk from old city gates.
Staff
Did not meet staff, access to premises made easy through electronic lock.
Cleanliness & Comfort
Was the perfect stay for the last couple of days of our trip.
Mj Suites
Korčula

In the middle of the Old Town - very nice.

Authenticity & Character
Stay within the Old Town
Location
Easy to reach. Not to many stairs for bags to get there.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Everything clean.
Apartment Lilly Hvar

Location perfect with very nice view.

Authenticity & Character
Location
Location
Right on the old square. Part of the Hussle & Bussle of the town. If you are sensitive for loud music, this might not be the place for you.
Staff
The owner of the flat, who opened up and showed us around.
Cleanliness & Comfort
Everything was clean.
Pellegrini rooms
Split

Great place to stay, close to everything in the city. Very special.

Authenticity & Character
Amazing to feel part of the rich history of the city buy staying right in the middle off where everything happened over centuries,
Location
Right next to (part of) old city. Part of the whole Split experience.
Staff
Marina was very friendly and helpful. She made us feel at home immediately.
Cleanliness & Comfort
All very clean. Comfortable stay.
Hotel Degenija
Rakovica

was a great place to stay.

Authenticity & Character
Location
Location
Close to Plitvace lakes.
Staff
The Person at reception was extremely helpful and friendly.
Cleanliness & Comfort
The whole hotel is clean. Bed was very comfortable.
Hotel Dubrovnik
Zagreb

Nice and practical place to stay after travelling and starting trip through Croatia.

Authenticity & Character
Location
Close to city sightseeing that needs to be seen.
Staff
Friendly and helpful staff
Cleanliness & Comfort
Yes. First introduction to the people of Croatia for us. we were greeted friendly and welcomed.
Activity Reviews
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik

If we ever have the opportunity, we will go again and will encourage anybody to go and experience Dubrovnik and the people of Croatia. Was great to experience a piece of Croatia and the proud people off Croatia.

Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia
Pelješac penisula and Ston- triple atraction - from Korčula
Pelješac penisula and Ston- triple atraction - from Korčula
Korčula

One off the highlights of the trip to spend with Robi and to listen about the history of area and Croatia

Quality of Experience
Little town where we had lunch, and all the history learned and scenic route along the cost.
Guides, Drivers and Staff
We only have compliments for Robi.
Transport
Being able to see places one would not see if doing trip on own or bigger group.
Visit to Korčula island and town
Visit to Korčula island and town
Korčula
Visit to  Hvar and exploring the  Old town
Visit to Hvar and exploring the Old town
Croatia
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Visit to Zadar
Visit to Zadar
Croatia
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia
Zagreb - Arrival Day & Sightseeing
Zagreb - Arrival Day & Sightseeing
Zagreb
Leaving Zagreb -Rastoke  visit- Plitvice lakes
Leaving Zagreb -Rastoke visit- Plitvice lakes
Zagreb
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 19, 2024

Hi Gideon,

thank you very much for your feedback and nice words! I appreciate it very much.
It was a pleasure working with you and meeting you in person.
As I always say, thank you for your trust, and for considering all suggestions and recommendations.
I love being in the field and I am happy to hear you liked guidance as well.
Sending many regards from Croatia!
Best
Robi

Magical trip to Scotland
Scotland | Sep 3 - Sep 16, 2024

Robert
Robert W.
Athens, GA | Reviewed on Sep 17, 2024
Our trip to Scotland was a great experience. With the assistance of Stephen, we were able to see all parts of the Scottish highlands , hiking many beautiful trails hiking over 113 miles, having wonderful meals, and first class accommodations each night. In particular I want to mention the Geographer restaurant in Ft William which was the best meal of the week, and Mahmoud in Liverpool at The Hard Day's Night Hotel for his exceptional service. The airport shuttles were excellent, the car... Read more

Our trip to Scotland was a great experience. With the assistance of Stephen, we were able to see all parts of the Scottish highlands , hiking many beautiful trails hiking over 113 miles, having wonderful meals, and first class accommodations each night. In particular I want to mention the Geographer restaurant in Ft William which was the best meal of the week, and Mahmoud in Liverpool at The Hard Day's Night Hotel for his exceptional service. The airport shuttles were excellent, the car rental was excellent, really everything went as planned and we had a wonderful trip. I will certainly be looking to use KimKim again if/when I plan my next trip to Scotland or other locations they service. Thanks Stephen for all you assistance in making this a trip to remember for a lifetime.

Hotel Reviews
Skeabost House Hotel
Portree

A little off the beaten path, but and excellent property and the hotel staff were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
River Ness Hotel, a member of Radisson Individuals
Inverness

Great hotel, helpful staff, perfect location. Parking was very limited, but we were lucky to get street parking each day. Overall one of the best hotels we stayed at.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cairngorm Hotel
Aviemore

Very attentive staff and very old Scottish feel to the hotel, but again didn't have a lift for luggage. Hotel restaurant was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Malmaison Aberdeen
Aberdeen

Nice hotel, but nothing special and didn't have a lift, so luggage was an issue and finding their parking lot was a little tricky. Television remote didn't work and staff was of no assistance.

Authenticity & Character
Location
Staff
Just not very attentive to our needs
Cleanliness & Comfort
No.32 Hotel
Edinburgh

Wonderful staff, but no lift so luggage could be difficult to carry to your room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hard Days Night Hotel
Liverpool

Very nice property in the heart of the city, with exceptional staff and perfect location to walk to dinner and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colessio
Stirling

Great hotel, great location, authenticity was very good, staff were very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Garrison Hotel
Fort William

Good hotel with great location. Lacked a little of the authenticity of some of the other hotels, but overall a great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Beatles Story
The Beatles Story
Liverpool

Fun and informative and brought back many great memories

Quality of Experience
Guides, Drivers and Staff
No real guides or staff to deal with other than entering the building
Transport
No transportation
1 Hour Cruise on the Loch Ness from Fort Augustus
1 Hour Cruise on the Loch Ness from Fort Augustus
Scotland

Fun short cruise. The crew and narrator was wonderful, but the cruise was so short it really didn't get great views of the Loch. It was fun, but nothing special.

Quality of Experience
Guides, Drivers and Staff
The cruise narrator was wonderful
Transport
Nice boat
Stirling Castle Tickets
Stirling Castle Tickets
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
There was not transportation
Edinburgh Castle Tickets
Edinburgh Castle Tickets
Edinburgh

Great experience, beautiful place, pretty crowded. More beautiful from the outside.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Dorset and Lyon | Replied on Sep 23, 2024

Dear Robert

Thank you for this glowing 5-star review. We are a team who really love detailed feedback (I love when you name drop first names of guides!) so we can hear that we are on the right course. We will be happy to help out again in Scotland, should your next trip come back on the radar!

Thank you for choosing us as your trusted tour operator in the UK and Europe. It's a pleasure to do this job :)

Sincerely,
Stephen Molloy

Andrea was very attentive! Enzo was wonderfu...
Italy | Sep 8 - Sep 15, 2024

R
RICHARD B.
Newark, NJ | Reviewed on Sep 17, 2024

Giulia was very attentive! Enzo was wonderful!

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 18, 2024

Thank you Richard!

A well planned and great trip!
Germany | Aug 23 - Aug 31, 2024

Bethany
Bethany F.
Seattle, WA | Reviewed on Sep 17, 2024
Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip. Read more

Margaux did a great job of listening to what we wanted to do/see and fitting that into our trip. All our accommodations and reservations were what we expected. She provided a detailed itinerary and met with us twice to answer questions. If I travel to Germany or the surrounding area again, I’d definitely work with Margaux to plan my trip.

Hotel Review
Mirabell by Maier Privathotels
Munich

Everyone was friendly and the breakfast was good but there was a lot of street noise until very late.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean but lots of street noise.
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 18, 2024

Thank you very much, Bethany! It was so great to have you and Mara in Germany. I'm glad to hear you loved your trip to Germany!
We'll be happy to welcome you again and help you build your wonderful trip to Germany, France, or Switzerland!

Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

The tour guides, hotel managers, and drivers ...
Italy | Sep 7 - Sep 15, 2024

Mallerie
Mallerie B.
Los Angeles, CA | Reviewed on Sep 17, 2024
The tour guides, hotel managers, and drivers were all so accommodating and welcoming. The trip went so smoothly, and everything we did was awesome. Thank you so much! Read more

The tour guides, hotel managers, and drivers were all so accommodating and welcoming. The trip went so smoothly, and everything we did was awesome. Thank you so much!

Hotel Reviews
Altar Suites Athens
Athens

The hotel manager was so kind and welcoming. It was very clean and beautiful. The location was amazing with gorgeous views of the Acropilis and easy walks to many nearby restaurants and shops.

Authenticity & Character
Location
so close to the Acropilis, bars, restaurants, shops, etc.
Staff
Cleanliness & Comfort
We even had robes and slippers!
Villa Konstantin
Mykonos
Authenticity & Character
The views were absolutely stunning for sunset, and the cats who live there were so friendly and cute.
Location
It's such a short walk down the hill to Mykonos town, and a short walk up the road to a market.
Staff
The staff were so nice, remembering our names, giving us poolside service, and helping us get transportation!
Cleanliness & Comfort
Every day our room was cleaned
Seven Suites
Imerovigli

The infinity pool was so beautiful, the staff were very nice, and the room was very clean.

Authenticity & Character
Location
The location is kind of in the middle between Thira and Ouia which cost about 40-50 Euro each way
Staff
We got an amazing breakfast delivered to our room
Cleanliness & Comfort
Activity Reviews
Sailing Escape to Rhenia island
Sailing Escape to Rhenia island
Mykonos

We had an amazing time, this was a very relaxing and family friendly boat trip. The snorkeling was quite underwhelming, but we swam and used the SUP anyway. The views were gorgeous and the water was crystal clear.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luxury Catamaran Cruise around Santorini
Luxury Catamaran Cruise around Santorini
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Acropolis and Ancient Greek Mythology Tour
Acropolis and Ancient Greek Mythology Tour
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Good morning in Athens Welcome Tour
Good morning in Athens Welcome Tour
Athens

The sites we went to and the lake were great! I just wish I had been more prepared for the day and knew what to have in my carry on bag, especially for the lake. And I wish the driver had been more talkative and had explained where he was taking us.

Quality of Experience
Guides, Drivers and Staff
The driver didn't seem interested in chatting with us and was difficult to coordinate with. He dropped us off somewhere and said call me when you're ready to be picked up. But didn't give us a way to contact him, and didn't explain to us where he was dropping us off or what we should bring with us from our luggage.
Transport
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Sep 18, 2024

Dear Mallerie,

Thank you so much for your wonderful review and kind words. We're thrilled to hear that you enjoyed your trip to Greece overall and created lasting memories. It's great to know that your experience was smooth, as we take pride in making every effort to ensure a seamless journey for our travelers.
If you ever wish to return, we will be more that happy to assist you and create another unforgettable trip!
Warm regards,
Eirini

Daniela and Robi, our Croatia team,
Croatia | Sep 3 - Sep 15, 2024

S
sharon a.
Canada | Reviewed on Sep 16, 2024

Daniela and Robi, our Croatia team, were amazing: knowledgable , flexible, put together a great package for us, geared to our preferences, in touch often with great suggestions and we felt supported and well cared for. All transfers, accommodations were organized and smooth. Helped when we needed modifications ( weather related).
Great combination of traveling on our own and having things organized for us!

Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on Sep 20, 2024

Dear Sharon,

thank you very much for your kind words, much appreciated!
Happy to hear that all went smoothly and thank you for your trust!
We hope you went home with nice memories.
Many regards from Croatia!
Best,
Daniela and Robi

First time success!
Italy | Aug 24 - Sep 9, 2024

E
esequiel r.
Los Angeles, CA | Reviewed on Sep 16, 2024
Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination. Read more

Our first trip booked with KimKim was an absolute success. Francesco was our specialists and accommodated our trip that best fit our needs. I would highly recommend KimKim if you are planning a trip that may be a new or revisited destination.

Activity Review
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

We had the pleasure of having Alex as our tour guide. I would highly recommend this tour and asking for him. He made this experience amazing!

Quality of Experience
Guides, Drivers and Staff
Alex
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Sep 17, 2024

Ciao Esequiel,

Thank you so very much for your kind words and your review, It means a lot to us that you had an amazing time and that all the elements of the trip turned out to be perfect!
It has been a pleasure working with you on planning this amazing trip to Italy! 😊

Wishing you all the best and hope to plan another trip for you in the future!
Kind regards and safe travels,
Francesco

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.