Kimkim Trip Reviews

Words cannot describe the most wonderful amazing 10 day vacation we had visiting Croatia. Beginning with Bruno, who was so helpful in organizing our trip from the very beginning, especially figuring everything around my sister and my long time wish to visit Pag where our 4 Grandparents were born, to every person he had organized to transport us and guide us along the way. His constant communication before, during, and after our trip was so considerate and helpful. He even coordinated us meeting with the parish priest to visit the grave site where our Great Grandparents are buried, and helped us find the restaurant in Lun that a distant cousin owns. We traveled with our husbands and saw so many beautiful sights...Split was amazing and our tour guide Ivana was over the top the best. She guided us through the city of Split and through Diocletian's Palace. Friendly, knowledgable, and a great sense of humor. Mario was with us for 3 days driving and explaining as we drove to and explored Lun, Plitvice Lakes National Park, Krka National Park... ( where we had the most amazing lunch with our feet in the water ), Skradin, and Ston! Along the way we stopped at a roadside fruit and vegetable stand, for amazing local food , stopped for photos of the beautiful country, and had time for wine tasting at lovely Matusko winery on our way to Dubrovnik. We were all teary saying goodbye to Mario in Dubrovnik as after 3 days he felt like family. He was so comfortable to be with and filled us with so much history and beauty of Croatia. Our last stop, Dubrovnik ,and the old city , was as amazing as we had imagined .Our tour guide Amtea was so full of information and a great sense of humor that kept us engaged throughout. She even gave us the hint to be in the center at noon to see the pidgeons being fed. We grabbed a table and ordered wine and pizza and had a front row seat. Such a sight to see them all swoop down as the church bell rang, and then swoop away after. Walking the wall, a must do , was an experience we will all remember.... the views, the homes and people right amongst it all.... amazing! We are so grateful to Bruno and all the kind people that guided us through our trip. Croatia is truly a special place and our hearts are full!

We had our university class get together in Morocco

We had an amazing time. The trip was very well planned and packed in a lot ( probably too much )
We got a very wide and detailed overview of the country

Our guides Nooruddin and Ayub were amazing - informative, articulate, reflective and very, very helpful
Their knowledge of history was amazing
But the most credit goes to Saeed who was always calm and composed and ensured everything went smoothly

Only thing to add -there was too much packed in the trip and we did not get enough relaxing time to chat among ourselves

We got to go all over Scotland for nearly two weeks with Marion's help. We saw some very beautiful areas and toured a lot of castles and whisky distilleries. My husband and I had a great time and all of our scheduled events and hotel bookings went through as planned. We never to reach out to the agency for any booking issues.

I would have appreciated perhaps a bit more communication - our dinner reservation with Three Chimneys had apparently been overbooked and they said they had sent an email about it to us, but it wasn't our email on their contact so we arrived at the restaurant expecting the kitchen tasting menu, but we had the normal four course dinner instead. This wasn't a big inconvenience or anything, but it did result in some confusion. We also did not receive any emails from the hotels regarding restaurant times. Redwood Hotel on Skye was not open every evening for dinner and because it is such a difficult drive to get to the hotel, I had hoped not to go out again that day. When I asked the receptionist about it, he said that that information should have been given to me in an email, which we did not receive.

Those were our biggest issues. And perhaps we might have appreciated another night in Edinburgh instead of the two initial nights as we were too tired to do anything the day we came in and we had to leave immediately after the first full day to go to Stirling Castle, which was a little out of the way since we ended up going back there towards the end of the trip.

My biggest tip for anyone booking in the future is to really look at the hotels and locations on Google Maps and see if you feel comfortable driving on Scotland's roads (they can be narrow or only have one lane with lots of sheep and potholes). We saw so many train stations and buses while we were traveling, and I wish we had used public transportation to avoid the stress of driving.

Overall, it was the trip of a lifetime and I'm so glad that I had Marion's help to plan this trip. She's very responsive and easy to work with and the KIm KIm interface is very intuitive and I really appreciated having all of our trip information in one place.

Kim Kim recommended the best of the best. My mom and I had an incredible experience, with the best service and everything went smooth. Thank you Kim Kim!

Activity Review

The Best of Argentina Culinary Experience

Buenos Aires

This is a must do! They make it so much fun and you get the full Argentine experience from the wine down to the food and all the way to dessert and matte tea. Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Greece was amazing, went smoothly and was unforgettable. I have nothing but good things to say about our experience. This was our first trip to Europe and I was so impressed with the service that was provided. Communication was prompt and I was always able to get a hold of someone instantly if I needed them. Everyday we were notified of our schedule and times of excursions for the next day. The whole team at Be A Greek created a vacation for us that we will never forget. Highly recommend them and hoping to use their services again in the future.

Hotel Reviews

Alcanea Boutique Hotel Chania

Chania Town

A beautiful hotel with friendly staff. The building is over 500 years old which makes it even more amazing and beautiful. This hotel has an amazing location and views. Located in the port and within walking distance of shops, restaurants, and the beach. They also have a restaurant and bar with a complimentary breakfast. We had a balcony where we could sit and relax with a view of the lighthouse. It was amazing!

Authenticity & Character

The building is over 500 years old and beautifully maintained.

Location

Located within the Old Venetian Port of Chania but off to side away from noise. Beautiful views.

Staff

Everyone was very friendly, helpful, and lovely to talk to.

Cleanliness & Comfort

Since it is such an old building there are no elevators. So you will have to walk stairs but it is what gives the building character. Everything was clean and comfortable.

DOM Boutique Hotel

Heraklion

Stayed here one night just to sleep. The hotel was beautiful, modern, and clean. Oddly located on a side street that gets busy but we didn't stay in the hotel except to sleep and it was conveniently located to tons of shops and restaurants. Beautiful area to walk about and sightsee.

Authenticity & Character

Beautiful and modern hotel

Location

Within walking distance to main shops, food and sights. I am not a city person so it was a little loud and busy for me in the area.

Staff

Cleanliness & Comfort

Above Blue Suites

Santorini

This hotel and the location are breathtaking! The views from the hotel were beautiful! The staff were friendly and helpful. The breakfast was delicious with so many options. So many walking trails and things to do in the area.

Authenticity & Character

Beautiful blue and white hotel with breathtaking views.

Location

I'll never forget the beautiful views from this hotel.

Staff

The women who checked us in was lovely, friendly and extremely helpful. She recommended restaurants and made our stay very relaxing.

Cleanliness & Comfort

Rooms were clean and the hotel was well maintained.

Argo Hotel

Mykonos

Beautiful hotel and centrally located to many restaurants and beaches. I was impressed with the size of our room and the amenities. The hotel was beautiful.

Authenticity & Character

Location

Centrally located to many restaurants, a few shops and the beach. You can even walk down the street to catch a water taxi to access more beaches.

Staff

Cleanliness & Comfort

Elia Ermou Athens Hotel

Athens

I am not a city person and this hotel is located within the city. That being said if you stay in Athens then you need to stay at this hotel! They have a restaurant on their rooftop with the perfect view of the Acropolis. Extremely beautiful! Plus the food was delicious. The rooms were cleaned and maintained, and they had a jacuzzi bathtub. Being in the city it was quiet at night within our room.

Authenticity & Character

Location

Rooftop view of the Acropolis.

Staff

Cleanliness & Comfort

Activity Reviews

Chania Old Town Private Walking Tour with Food & Wines Tastings

Greece

It was so nice to tour Chania Old Town with a local who does tours. It was great to hear the history and be taken to historical locations. The food and wine tasting at the end was a nice way to try local food and dishes. The tour guide was very knowledgeable and friendly.

Quality of Experience

Guides, Drivers and Staff

Transport

We met the tour guide at our hotel location. Very convenient and easy.

Knossos Palace Small-group Mythological Tour

Greece

The tour was very informative and insightful. The guide was extremely knowledgeable and you could feel her passion. Learned so much and we we enjoyed the beauty and knowledge we gained.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Santorini Cultural Highlights Guided Tour with Wine Tasting

Santorini

We enjoyed this tour and we were able to choose the locations we wanted to see. The best part was talking with the tour guide and learning about the culture. All the locations were beautiful. We visited a monastery, and winery, and walked through a local town. Very beautiful and informative experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Santorini Caldera Small-group Sunset Cruise with BBQ on board and Open Bar

Santorini

If you visit Santorini this is a must-do! We had so much fun! The staff on the boat were all amazing, kind, and fun! It was a small group of people so we all chatted, got to know each other, and enjoyed the beautiful cruise. We swam in the ocean, saw the beautiful beaches, swam in the hot springs, had a delicious meal, and watched the sunset. They also showed us many historical sights. This cruise was one of my favorite excursions on our vacation.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mykonos Old Town Private Guided Walking Tour

Mykonos

I am so happy we did this walking tour otherwise my husband and I would have been walking in circles around Mykonos. The tour took us to all the spots to get beautiful photos and avoid the crowds. Learned about the history and how Mykonos became known for being a party location. The city is beautiful with all the shops and painted walkways and homes.

Quality of Experience

Guides, Drivers and Staff

Transport

The Acropolis & Acropolis Museum Private Guided Tour

Athens

So glad we did this tour because there is so much you can miss out on with the history of the Acropolis. The tour guide was extremely knowledgeable and passionate and taught us so much. The Acropolis is absolutely beautiful and a must-visit. We are happy we had a tour of the museum as well because there is such an extensive amount of history to learn.

Quality of Experience

Guides, Drivers and Staff

Transport

Free Day in Chania

Chania

We were happy we had a free day in Chania so we could explore the city and recover from a long day of travel. The city is beautiful and lovely to spend time walking around and exploring. There is so much to see. You could sit for hours just watching the water. Beautiful city and our favorite location we visited in Greece.

Quality of Experience

Guides, Drivers and Staff

Transport

Beatriz put together a wonderful trip for us, including the hotels and the activities. It was a nice mix of planned activities and days to ourselves just to explore. She was very responsive to in communication as we were planning the trip, and worked with us on glitches without any problem. I will definitely have Kim Kim put together other trips for us.

Hello Joseph

Thank you for all of your work in planning an amazing trip to Uganda and Tanzania. All of the hotels/bush camps/lodges were excellent. There was never a hold up/question about entrance permits when we arrived at the National Parks. The airport pick ups were very smooth, even after a 2 hour arrival delay.

The meals while basic were plentiful, soup, salad, fresh rolls, rice/potatoes, mixed veggies, meat/pork/fish/chicken, dessert, tea/coffee/cold milk. Alcohol/wine/beer was available for an additional cost. Breakfast of fruit, cereal, eggs, pancakes, bacon, sausage, toast was pre ordered the night before and was ready upon your arrival. The box lunch was a sandwich, dessert, yogurt, fresh fruit, juice/water. It was interesting to see how the chef would vary the meal each day by using various spices or sauces. At the Rhino Lodge, one of the items offered at supper was roasted potatoes in a peanut butter sauce!! Surprisingly it was OK!! Some of the meals were a buffet style, some were served, while others were a served buffet. There was no issue if you wanted seconds.

After seeing 100’s if not 1,000’s of animals in Tanzania, I was slightly disappointed with the lack of animals in Uganda (15 elephants and a similar number of zebra/impala) trekking to the chimps and gorilla was certainly a highlight. My driver in Uganda, Nassar from Able Tours, said that Uganda is a farming country and if a farmer comes across a fresh livestock kill, they spread poison the kill hoping that it will poison whatever did the kill. He also said that zebra do not have any natural predators, so they usually die from old age. Driving thru Uganda I was very surprised to see the height and steepness of the landscape. We had to take a short 10 KM detour, due to road construction, it took us thru a large tea plantation and it was eye opening to see the people harvesting the tea leaves, with the wicker baskets strapped to their backs on the steep hills. Watching the person, who took the full baskets back to the processing location climbing up and down the hills, made my legs and back ache!! I am a motorcyclist; it was very surprising to see all the motorcycles that are used to transport all of the commerce. I saw motorcycles carrying 5 people, ladies riding side saddle on the motorcycle, lengths of metal pipe, lumber, live animals, many yellow water pails, large branches of bananas, large 50 kilo bags of beans and rolls of metal roofing. Whatever needed to be transported was done with the small 100/125 cc motorcycles. I saw people helping to push these motorcycles up over the hills as the motorcycles did not have the power to get over the top of the hill when they were loaded. The boat ride on Lake Mburo was refreshing after the long and rough roads in Uganda. The night I stayed at Ichumbi Gorilla Lodge, there was a commotion outside my tent around 11:30 PM. The noise carried on until about 3 AM until it finally subsided. In the morning, when I went down for breakfast, the staff asked how my night was, did I sleep well? I mentioned the noise and the staff just smiled and said, “Yes, the forest was not happy last night.” Apparently something had upset the local monkey group and they wanted everyone to know about it! Nassar told me that we were going to take a ferry across Lake Victoria, to save a 200 km drive I asked Nassar if he could swim, he said “NO, water is meant only for 2 things, cooking or bathing. There are things in the water that will eat you.” The ferry held 8 vehicles, about 300 of my newest non swimming friends and 50 motorcycles. There was no actual landing ramp, you just landed as close to shore as possible. Some of the ladies who had long dresses on would be carried off the ferry by someone so that their dresses did not get wet. I was the only one who was surprised by this, as it apparently is a common procedure. The ferry landed about 1 ½ KM from the Pineapple Guest house. The extra day that I stayed in Entebbe at the Pineapple Guest house was interesting. The guest house has 4 rooms each with private bath/shower and a balcony. There is a out building for families that sleeps 4. The swimming pool was a nice spot to meet other travelers and exchange stories. If you ever visit the guest house, ask for their Pineapple custard dessert. It is actually pineapple upside down cake with a large slice of pineapple on the bottom and a warm sauce that you pour over the dessert. I have never seen a pink pineapple but they are growing right on the property. I walked back down to the landing area (1 ½ KM) the next day and watched the activity at the local market. The Boma Hotel in Kampala/Entebbe was very nice with a swimming pool attached to the dining area. Unfortunately a late evening arrival and an early morning departure did not allow me time to enjoy the pool

The Chanya Hotel in Moshi was my first experience with a tented bed!! There is a swimming pool which was most enjoyable after my Kilimanjaro trek. All of the hotels in the cities are located along a main road, but there was never any noise from the traffic, and each hotel was gated. The Rhino Lodge is located near the rim of Ngorongoro Crater. The balcony faces a mountain range and it was enjoyable to sit and watch the evening sky, while listening to the animals wandering the property. When I went to go bed, I was surprised to find 2 hot water bottles under the covers, warming the bed!! Arriving at the bush camps you are met by the staff who offered hot towels to wash the dust off of your face and also a glass of cool “refreshment.” The rules about the camps were explained and you are given a walkie talkie to contact the main tent. You were told NOT to walk up to the main tent by yourself in the dark. You called the main tent and a guide would arrive to accompany you to the main tent. Hot water was provided for a shower, you told the staff what time you wanted a shower and they would bring you 2 large pails of hot water that was then mixed with the water that was on the roof.

In Tanzania, my driver was Rama from Nariku Travel Experience. He was excellent in spotting the animals that often were hiding in or under a tree. When we first met, before we entered any National Park he said there was 1 rule that I had to follow, that was NEVER get out of the vehicle until he says it’s OK. After seeing a pride of lions lying on their side in the tall light brown grass, I soon realized what he meant. I commented about the lions and he smiled and said that if I was going to go to the bathroom over by the tree that I would probably not get back!! Rama explained about the 2 safaris and asked me what I wanted to do. He said we may be 20 KM away from the camp watching the animals when it is time to return for lunch. If we returned it could take an hour each way plus the time it took for lunch and then we would have to return and find the animals. He said we could take a box lunch with us and stay with the animals. As I came to photograph the animals, that was the option I chose. Rama’s knowledge and experience was tremendous as he was often able to position the vehicle in such away that allowed for some amazing photos. He was more than willing to wait until I was finished taking all of the photos that I wanted and often he would suggest a slightly better location. We witnessed 2 lion kills, one directly in front of the vehicle, about 20 meters away. Rama saw 1 of the lions stalking a gazelle, while the second lion went into the bush to chase the gazelle out. Rama drove right to the edge of a water crossing, where we parked and waited. Shortly after, the lion managed to capture the gazelle. Later that evening back at the camp, some of the other people who had witnessed the kill said, while eating meat with their supper; that was not very nice to witness the lion kill.

The 2 tours were completely different. In Tanzania, Rama stayed with me the entire day in the vehicle, he would stay at the same camps, ate with me or if I was sitting at the common tables with other guest, he would sit with the other drivers. I felt that I had made a friend, we chatted about his family, life in Tanzania/Canada and anything else that came up.

In Uganda, Nassar, was very pleasant, he drove me from point to point, dropped me off with another guide and he would return to take me back to the hotel. He did not seem to stay at the same camp/lodge nor did he ever have a box lunch for himself. The first day I realized that he did not have a lunch, I offered to share mine with him, but he stopped along the road at a vendor selling BBQ meat, cassava, bananas or corn to purchase his lunch. One morning Nassar mentioned that he was slightly sore as he had stayed at a small hotel in town and was able to play football for about 2 hours that evening with some of the local lads. We both laughed and commented about knowing how he felt!! The trip in Uganda was basically a 5 day drive with 2 days trekking to see the chimps and the gorilla. It seemed to be a long uneventful tour, due to the lack of animals.

The overall trip was amazing, I think that had I arrived in Uganda first and saw the few animals before going to Tanzania, there would not have been any slight disappointment. All of the hotel staff were extremely helpful and friendly, more than willing to chat about their life and to learn about my life in Canada.

Thank you for arraigning this adventure, perhaps there will be another longer safari soon!!

Wilf McQuinn
Canada

Our trip to Italy with KimKim travel was nothing short of fabulous. We started our planning with Arianna, who I would highly recommend. She pays close attention to detail and I could tell she truly cared about us. She told us the truth about her opinions on things while also respecting our ideas.
Once we got to Italy, we ended up checking in fairly late to our first hotel as we were spending time with family that lived there. The hotel even contact KimKim to check on us and Barbara texted us to be sure we were ok. It really showed how much they were going to be there for us and made me feel super safe. All of our transportation to and from places was so clean and the drivers were knowledgeable. I also LOVED every place we stayed in. Our hotel hosts were kind, supportive, answered our questions and went above and beyond for us. We even made so many friends through them!
Jessica was also very helpful in working to help us add a last minute adventure while we were there.
I cannot recommend KimKim enough. Thank you a million!

Portugal Pedro was an awesome host and was very attentive to our group every day we were in Portugal. Communication was excellent as Pedro also checked in with us even weekends which is awesome and unheard of here in the USA!
We would recommend anyone going to Portugal to use Pedro.
His recommendation were spot on.
We loved our boat ride in Porto down the Douro river as well as the private boat trip in Lisbon down the Tagus river.
The bridge climb in Porto was also a super exciting event.
Fado experience was also super nice and gave you a real flavor of Portugal.
If you are traveling Portugal please use kimkim and have Pedro plan your trip as if was super organized and everything went very smoothly....especially the transfers!
Thank you Portugal Pedro!

Fantastic! Cannot say enough about Irene and her team throughout this process. They were amazing! Was our 40th wedding anniversary trip to Greece and couldn’t have asked for more. The places and itinerary Irene put together were great. And not having to worry about the details were so appreciated. From airport transfers to rental car pickup to ferry tickets and excursions, we didn’t have to think about a detail. Irene’s folks took care of everything! We used WhatsApp to communicate and it worked great! How we got our tickets for everything. The places Irene set up were superior and they greeted and treated us so well at each of the 5 hotels. And we like to do our own thing most places but the excursions Irene set up were the best we’ve ever experienced (personal guide to Acropolis, Alex, was amazing.. as was our hiking guide, George, in Naxos.. and our cooking class host, Katerina). Would not HESITATE to use Irene and her team again and could not be more thankful for the trip of our lifetime. Look forward to the next with kimkim! :-)

Hotel Reviews

Sweet Home Hotel

Athens

Perfect location for the Acropolis and downtown Athens. Staff was amazing.. in particular, Aphrodite.

Authenticity & Character

Boutique small hotel with best breakfast!

Location

In Plaka district close to everything

Staff

Aphrodite was great!!

Cleanliness & Comfort

Athina Studios & Suites

Naxos

Right next to the beach.. amenities and views were superior. Staff was amazing!! So attentive and had the pool to ourselves most days and drinks from the bar while we enjoyed it.

Authenticity & Character

Small hotel with very personal feel

Location

Right off the beach.. beautiful clear calm water

Staff

Staff was attentive and available for any and all questions .

Cleanliness & Comfort

La Maison Ottomane Chania

Chania

Of the five hotels we stayed at in Greece this topped them all. The city of Chania is a gem! Wished we’d had a few more days here :-)

Authenticity & Character

Only a handful of rooms with original art and the most comfortable beds we’ve ever been in.

Location

The location was wow! Next to city center and they had parking which was great. Also right next to a 5,000 year old archeological dig.

Staff

Amazing attention to detail. Our last morning we had to leave at 6am so host made us full breakfast night before to enjoy before we left.

Cleanliness & Comfort

Again, spacious room with most comfortable beds!

Petit Palace Suites

Santorini

What can you say! The views were superior. Best place on Santorini to watch the sunset!

Authenticity & Character

Terraced room on edge of caldera were amazing.. everyone has wow views!!

Location

Away from congestion of Fira and Oia.. perfect location.

Staff

Faye and Alexandra on the restaurant staff were amazing… so attentive and personable!

Cleanliness & Comfort

Inotropes Boutique Suites - Adults Only

Archanes-Asterousia

A gem in the middle of an authentic Cretan village. Only a handful of rooms.. each beautiful, clean and very well maintained.

Authenticity & Character

Small number of rooms made it special. Boutique hotel with parking was great.

Location

Not far from Heraklion.. great location in authentic village.

Staff

Breakfast was wow! The spread was amazing!

Cleanliness & Comfort

Activity Reviews

Private Acropolis Guided Tour

Athens

Alex was amazing! Would encourage anyone going to the Acropolis to ask for him. Cannot compare to the large group tours we observed there. He was our personal guide and knew more about U.S. history than us!! Amazing young man and person.

Quality of Experience

Guides, Drivers and Staff

Transport

Hiking Naxos Paths

Naxos

George is a gem! After 5 hours together we were ready to adopt him as an honorary son! He took us on a hiking tour of multiple villages and was so informative and interesting.. so appreciated

Quality of Experience

Guides, Drivers and Staff

Transport

Cooking Class in Naxos Villages

Naxos

Katerina and her mother Maria were fantastic. Special time learning various Greek dishes.. look forward to replicating with family! Her house was so inviting.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

What a fantastic holiday. Croatia is an amazing country to visit and this holiday allowed us to explore the best it has to offer including city tours, quaint coastal villages and spectacular national parks such as Plitvice and Krka.

The people we met and stayed with on the way through were so friendly and helped make our holiday that much more enjoyable.

Bruno and the team were fantastic, the planning and organisation were excellent and everything went as expected.

Thanks so much for a fantastic holiday, we’d recommend Kimkim and especially Bruno to our friends and family if they wanted to visit Croatia, not that they’d need much convincing once they see the photos.

What a great team in Saeed, Norrudine, Ayub, Aziz and Hasan. Truest a platinum team in every respect
Amazing. Safe country with varied landscapes

Hotel Reviews

Hilton Garden Inn Tanger City Centre

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Desert Luxury Camp Erg Chebbi

Merzouga

Great

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mövenpick Hotel Casablanca

Casablanca

Could be improved

Authenticity & Character

Location

Staff

Perhaps smile a bit more, efficiencies could be improved; piano in the lobby needs tuning and a chair to sit and play!

Cleanliness & Comfort

Activity Review

Tanger to Fes via Chefchaoeun and Vollubilis

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Comfortable, great guides

We were fortunate to have Deborah as our trip planner to northern Italy. She was beyond amazing in every way. She was always prompt when answering my (numerous!) questions and had great recommendations on tours, etc. She constantly stayed in contact with me during the trip to be sure that things were going smoothly. Our local tour guide, Enrico, went above and beyond to make sure everything was perfect. He was informative and so helpful at every step, making sure all of our drivers were on time and that we were happy with everything. He was really incredible and I can't say enough good words about him. I knew that if I had a question or concern, I would get an immediate answer from him or Deborah-- they were that on top of things-- even on a weekend night!
I would highly recommend anyone who is thinking of traveling to use Deborah. This is my 2nd time using Kimkim and I will definitely use them again in the future. They are top notch all the way around. I would give them 10 stars if I could!

Activity Reviews

Prosecco wine tour with 2 wine tasting sessions and lunch included

Italy

Both of the cantina's were lovely. The 1st stop was at Fasol Menin and they provided an incredible spread to have along with our Prosecco tasting. The lunch that Deborah set up for us was at Trattoria Alla Cima and was a beautiful and scenic restaurant and the lunch was delicious.

Quality of Experience

Food

We really enjoyed the tasting at Fasol Menin-- the food along with the Prosecco was perfect.

Guides, Drivers and Staff

Giorgio was a wonderful driver!

Transport

Truffle Hunting

Italy

This was a very fun and informative tour. we learned so much about truffles that we did not know. The owner clearly loved what he does. This was an enjoyable afternoon.

Quality of Experience

Guides, Drivers and Staff

Transport

Murano & Burano Excursion

Venice

We toured Murano and Burano for a 1/2 day. It was the perfect amount of time. Very interesting and scenic islands and well worth the visit.

Quality of Experience

Guides, Drivers and Staff

Transport

Langhe Winery Tour

Italy

We visited Tenute Asinari dei Marchesi di Gresy and Azienda Agricola Marrone. Lunch was at Osteria Disguido and was really delicious! The wineries were excellent and the tours informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Boat Tour of Lake Como with guide

Italy

This was a 6 hour private tour of the Lake Como region. Our guide, Nathalie, was informative and they took us to several areas of the lake, pointing out important landmarks and villas along the way.

Quality of Experience

Guides, Drivers and Staff

Transport

The trip was well organised, the coach was always on time at the hotel, the driver was excellent, out guide Nooruddin was excellent. Said who was the back bone was extremely helpful and he went an extra length to make it sure that the trip ran smoothly, Said organised the services at the hotel well in advance, he always had a smile on his face even in difficult situation. The other helper on the coach like Hasan and Mohammed were also great. The other guide Ayub needs more practice and would be polished in the days to come.

I would recommend their services to any one who is planning to take a trip to Morocco. It was value for money.

The only improvement I would suggest is that the locally hired guides had vested interest in the local shops and they took us to various shops on the walking trip which was not ideal. They should be impartial and should show us the places that were of significant and walking around the shops in which they had made contract to bring tourists.
Overall the whole trip was excellent right from the start of booking till the end when we were drop at the airport on our flights to go home.

Our trip to Italy through Kim Kim was terrific. Kim Kim put together a great array of activities for us. We loved them all. Columba drove us along the Amalfi Coast and she was a great driver and fun companion for the day. Adriana was our knowledgeable guide at Pompeii and made the ancient volcanic city come alive for us. We had so much fun with Antonio, who guided us on our boat trip to Capri. We also enjoyed the hotel in Sorrento - it was beautiful and the service was great. And Melissa showed us the amazing delicacies of vibrant Naples on our food tour. Through it all, Alessandro was our incredibly responsive trip coordinator. We’re so grateful that he was there every step of the way. Highly recommend him and his team! Working with Kim Kim made our trip a dream come true!

Activity Reviews

CAMPANIA: NAPOLI 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE

Naples

We ate our way through Napoli with Melissa - so much fun! She was knowledgeable about all the great food and the city.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

SORRENTO-POMPEII: POMPEII 2-HOUR TOUR WITH A PRIVATE GUIDE (MORNING TOUR)

Sorrento

Adriana was a knowledgeable and fun guide. Highly recommend her!

Quality of Experience

Guides, Drivers and Staff

Transport

CAMPANIA: AMALFI COAST SCENIC TOUR WITH PRIVATE DRIVER

Sorrento

Columba was a flexible and lovely guide. She made the day terrific!

Quality of Experience

Guides, Drivers and Staff

Transport

SORRENTO-CAPRI: CAPRI BOAT SMALL GROUP TOUR

Sorrento

We had so much fun on beautiful Capri with Antonio. The days activities were fantastic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Quick background - very experienced travelers, over 80+ countries at all sort of trip type/expense levels. Due to a variety of reasons we decided to rely almost exclusively on Martina /KimKim expertise and experience and take a fairly passive role in the specific trip planning. After relaying a detailed explanation of our desires/needs we let Martina set it up. She was earnest and attentive and overall did a respectable job but relied on some vendors whose performance was lacking which accounts for her rating. She apologized for the poor performance and attempted to take corrective action but damage already was done. Too many to relate but driver who spoke zero English, was late, etc; a hotel, the Dionoso Boutique Hotel in Syracusa that was among the worst I have stayed in in quite a while, from both an accommodations and performance standpoint, dining reservation made far in advance that was "cancelled". The major issue was the number of issues and the fact that they were basic performance issues, things that should go smoothly. Her reply to us "that has never happened before" was of no help.

We just got back from our 2 week Croatia/Slovenia trip planned by local tour guide/planner/extraordinaire Robi. The accommodations were perfect locations for getting around in all towns - Dubrovnik, Korcula, Split, Plitvice, Porec, Ljubljana, Zagreb. For group of eight, we had mix of home/apartments, guesthouse and hotels that allowed us to be together. All the hosts were friendly and helpful too. We totally appreciated the great level of service Robi provided, from arranging city tours, drivers, ferry rides, restaurant recommendations and reservations, suggestions for stops along the way to next location. He truly shared his love of Croatia with us! We enjoyed the small family run restaurants in Kolocep & Ston- top notch fresh seafood, and homemade rakija and breakfast spread in Plitvice. It was an amazing trip with mix of educational, cultural, natural and fun! Highly recommend!!

My trip to Indonesia was absolutely amazing. Incredibly well organized and extremely versatile. Every day drivers and guides were punctual. Everything was smooth, and I was also able to change or revise plans in real time by interacting with my local guide based on the weather or my personal interests. Guides were knowledgeable and very professional. Everyone made this trip a memorable experience. 100% recommended!!

Hotel Reviews

Villa Nini

Bali

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bintang Flores Hotel

Labuan Bajo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Greenhost Boutique Hotel

Kota Yogyakarta

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Banyu Wana Amertha Waterfall

Indonesia

Visit Tanah Lot

Indonesia

Island Hopping in Komodo Island

Indonesia

Snorkeling and Trekking in Komodo Island

Indonesia

Visit Borobudur Temple

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Keraton Yogyakarta (Yogyakarta's Palace)

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Batik Workshop

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Free Time in Yogyakarta

Yogyakarta

Quality of Experience

Guides, Drivers and Staff

Transport

Pottery Village Tour

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Prambanan Temple

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Jatiluwih Rice Terrace

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Ulun Danu Beratan Temple

Indonesia

Quality of Experience

Guides, Drivers and Staff

Transport

Our local specialist was Vesna Luzar and she was incredible! From tracking our luggage which made a 3-day side trip to Vienna and dispatching our driver to the airport to retrieve it in time for our departure to the next destination, to assisting in locating my cell phone left behind on the speedboat excursion, Vesna was a shining star! Our only regret is that we did not get to meet her and personally thank her for her excellent service! She handled each of our challenges with great efficiency and aplomb and we feel pretty certain that she breathed a sigh of relief when it was all over!

Each of our guides was very well-informed and personable and in very short order made us feel like friends. Every excursion exceeded our expectations and left us wishing there were more hours in the day!

Hotel Reviews

Residence Stine

Split

Lovely little boutique hotel tucked at the end of a narrow street. Initially was a bit difficult to find as we had to be dropped off at the bottom of a somewhat steep street with our luggage since cars cannot go past a certain point on the narrow street. Warm and welcoming staff. Although this is a new construction only a few years old, it fits right in with the surrounding area's character. Had requested two beds but only had one in the room so we used the sofa as an extra bed. However, the staff was very accommodating in providing extra linens. Easily accessible to the center of town.

Authenticity & Character

Small 8 room hotel with a charming feel. It and fit right in with surrounding buildings even though it is new construction.

Location

Easily accessible to center once you get your bearings!

Staff

Very warm, welcoming, and helpful. Although we had requested 2 beds and the room only had one, the staff immediately offered to open and set up the sleeper sofa. We opted to just use it as it was without opening it so that the room would not be too crowded. They brought the linens and set it up just as requested.

Cleanliness & Comfort

Everything was very clean and classy and the inconvenience of the bed situation became a minor issue.

Hotel Lero

Dubrovnik

Very nice and centrally located. Caring staff went above and beyond to assist in tracking our missing luggage by making phone calls to professional connections.

Authenticity & Character

Nice, comfortable room. Choice of nice restaurant adjacent to hotel as well as very good dining facility for breakfastA

Location

Walkable to Old Town area and also close to bus stop if preferred to walking or returning late.

Staff

Very professional and concerned about our missing luggage. Contacted professional connections in an attempt to help track location of luggage.

Cleanliness & Comfort

Nicely appointed room. Maneuvering shower function a bit tricky for not-so-tall individuals. Also would suggest better non-slip flooring in tub.

Pharos Hvar Bayhill Hotel

Hvar

Have written this review 3 times and have not been able to send it. Will not attempt to provide many details again. Least favorite of all the hotels.

Authenticity & Character

Decor was reminiscent of a college dorm with bathroom tiles portraying animated characters and words like "WOW" and "ARRRGH!"

Location

Difficult to approach from the marina. A lot of steps uphill while carrying luggage. No one to assist.

Staff

Unwelcoming and not very caring registration staff. Dining room and bar staff was not very friendly or accommodating either. Waited at bar to get a drink and it took so long that we finally left. We could not figure out what the problem was.

Cleanliness & Comfort

Clean but not very comfortable in terms of lighting and mirror placements. Could not find a hair dryer when my own dryer failed. Asked a staff member in the hallway and found it in a drawer in the bedroom under the minibar. Would have never thought to look there! The lady responsible for our room was the only person who seemed to care when I asked about a hairdryer.

Teatro Verdi Boutique Hotel

Zadar

Lovely boutique hotel. Helpful and friendly front desk staff.

Authenticity & Character

Nice decor, small breakfast area but very nicely appointed.

Location

Walking distance to boardwalk and the city center.

Staff

Friendly, helpful, accommodating

Cleanliness & Comfort

Hotel Dubrovnik

Zagreb

Established hotel. Public areas have been updated.

Authenticity & Character

Nice restaurant for breakfast. Also open for later dining but did not try it.

Location

Right in the Center, easy walking distance to everything including trams/cablecars.

Staff

Nice registration staff, but not too responsive to a plumbing problem in bathroom sink which I reported the first morning and had not been addressed when we returned. I spoke with one of the room staff and she was able to send someone to fix it right away.

Cleanliness & Comfort

Activity Review

Private Walking Tour of Dubrovnik

Dubrovnik

Our guide was so knowledgeable and personable! She provided a lot of details and information and made us feel like long-time friends! We spent the entire time in the Old Town and it was really interesting. After she departed we stayed and explored on our own using the maps and information she had provided.

Quality of Experience

Food

Guides, Drivers and Staff

Knowledgeable, friendly, and interesting

Our mom/daughter trip to Morocco turned out better than I could have imagined. The KimKim team was great to work with. They were so friendly and professional, and as we were traveling when the earthquake happened, they were quick to make sure we were safe and fine. Our driver, Ilyace was amazing. He remained very much engaged with us, even after the earthquake happened, which was so appreciated, especially with having family and friends in Marrekech. We made such great memories and learned so much about this beautiful country, it’s history, culture and friendly people.