Kimkim Trip Reviews

Mar created a fabulous trip for us. We were interested in the Fjords and the Lofotons. Mar reserved excellent hotels and excursions. We had a fabulous time. There were several glitches that we created and team member Fenne answered middle of the night calls to fix everything. What could go wrong you ask? Well, I got to the airport with the passport that outdated 6 weeks later, not the new one. We were refused admittance on the international flight from the US. So I frantically worked with the airlines to get tickets for the next day and Fenne managed the hotel and excursions that were missed. What about checking out of a hotel whose computer was down and we couldn't verify whether I had charged dinner to the room or to my credit card. Called Fenne and she managed the problem so I could go on without worry about that detail. What about cancelled flight to Oslo and delayed arrival? Called Fenne while riding in taxi to another airport and she notified the hotel. Life happens while traveling especially at night and on weekends and having a responsive understanding agent was a huge contributor to my wonderful trip. Thank you Mar, thank you Fenne!!!!

Scotland - behind the scenes.

Using kimkim and @Luigi Pasiani is the only way to travel to any country and get to see things that you would NEVER pick out on your own. Our trip was spectacular. Luigi planned all of the hotels which were all awesome in their own right. The trip plan had more than we could do at our pace so we ended up cancelling some of the events he had scheduled for us and had to catch some at the end of our trip rather than the beginning as planned. Some of the most unique people and places were scheduled by Luigi, including a short meeting with a Tartan expert which turned out to be most interesting. Sheep dog trainers in the most remote locations. I will say again, you will not see the real Scotland without the help of people like @Luigi Pasiani and the kimkim team.

Hotel Reviews

The Balmoral Hotel

Edinburgh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fonab Castle

Pitlochry

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Victoria Square

Stirling

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rusacks St Andrews

St Andrews

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kimpton Charlotte Square Hotel, an IHG Hotel

Edinburgh

Authenticity & Character

Location

If you are arriving by car, park on Rose Street and walk to the hotel entrance. They will get your luggage and park your car from there. There is no parking in front of the hotel.

Staff

Cleanliness & Comfort

Activity Reviews

Discover traditional herding

Scotland

Wonderful demonstration on how the sheep, the dogs, and humans interact with each other.

Quality of Experience

Guides, Drivers and Staff

Transport

Drove a rental car to the address, no problem finding the place.

Contemplate the Highland nature

Pitlochry

Quality of Experience

Guides, Drivers and Staff

Transport

Highland chocolate tasting experience.

Scotland

Quality of Experience

Guides, Drivers and Staff

Transport

David seaplane experience

Scotland

If you can make this happen, it is a must for the Scotland experience. The plane uses Lock Lomond to take off and land, but the tour is about 140 miles of the Scotish coastal towns and inlets from the Atlantic ocean. The plane is a Cessna Caravan turbo prop, average altitude 1400'. Trust me, you can see a lot from 1400'.

Quality of Experience

Guides, Drivers and Staff

Transport

Uncover hidden gems of Edinburgh

Edinburgh

Great last day to wind down and get ready for the trip home. Shop all the stores on Rose Street and restaraunts are too many to count.

Quality of Experience

Guides, Drivers and Staff

Transport

Antonis did a great job planning our trip to Greece. He listened to our feedback and catered the trip specifically to our needs. The hotels were clean and well located and the activities were perfect for our adventurous and active lifestyles! A few of the activities that we appreciated most were the “Magnificent Athens” tour (Zakia K. our guide was knowledgeable and full of passion as we toured the Parthenon, acropolis and other sites), the Naxos bike ride (Nikos was a great guide and we loved that the bike shop was family owned and we got tons of exercise), the Fira to Oira hike on Santorini (Agatha was our guide and her passion and energy was inspiring, and the hike kept us challenged), and finally the Samaria Gorge hike. We loved the hike and were so glad to have someone pick us up and ensure we were in the right places at the right time. We probably didn’t need a guide throughout the hike, but Georgios was great nonetheless. Lots of challenge and beautiful views with this last hike and that’s exactly what we wanted. We enjoyed the winery visit in Heraklion so much! The driver wasn’t really sure what to do with us with an early pick up and the winery wasn’t quite sure what package we received, but with some chatting everything was figured out and it was a great day!

Finally, we most appreciated how prompt and easy the transfers were between airports, ferries and hotels. Wonderfully arranged and took the thinking out of it for us.

We can’t thank KimmKimm enough and especially Antonis for their help!

Activity Reviews

Discover Naxos by bike

Naxos

Nikos was an excellent guide! Appreciated the level of exercise and the amazing sites!

Quality of Experience

Guides, Drivers and Staff

Nikos and meeting his dad that owns the shop

Magnificent Athens

Athens

Zakia was an amazing, knowledgeable driver who was open to answering all of our questions. Spent just the right amount of time at each site and guided us to shade when we needed it! The driver was also great.

Quality of Experience

Guides, Drivers and Staff

Zakia and driver were perfect!

Transport

Hiking From Caldera Fira to Oia

Santorini

Agatha! Passion and excitement. Loved this hike and the challenge and Agatha’s love for life made it even better. Good sized group with similar fitness level helped.

Quality of Experience

Guides, Drivers and Staff

Agatha was our favorite!

Transport

Catamaran Sunset Cruise

Santorini

Great service, amazing food and good size group for boat size. Once in a lifetime opportunity to swim on the sea and view the island from the sea.

Quality of Experience

Food

Really impressed with the quality of food!

Guides, Drivers and Staff

Transport

The Countryside of Heraklion & the Roads of Cretan Wine

Heraklion

Beautiful winery with friendly service and great food! Appreciated the “private” table.

Quality of Experience

Guides, Drivers and Staff

Transport

The driver seemed to have too much time between pick up and drop off at the winery and he did not really know how to use the time. Maybe a direct ride to the winery would have been best. All worked out just fine.

Private tour of Eleftherna and Rethymno Villages

Rethymno

Great way to see sites we would not have seen otherwise! The monastery was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

The Unique Private Tour Of Samaria Gorge

Chania

Amazing hike! We love a challenge and this hit the mark. Rocky with a steep, steep decline but the views made it all worthwhile. It was also awesome to end in the village and enjoy lunch and the beach. It was a very long day though and we weren’t aware ahead of time that we would have a long ferry and drive home. Plan for a full day. So glad we did it! We also were prepared with serious hiking shoes which was helpful.

Quality of Experience

Guides, Drivers and Staff

Georgios was a good guide. However, we realized that we really didn’t need a guide. We really appreciated the drivers though!

Transport

Very helpful to have experienced drivers to get you to the top/start and to get you home on the winding roads.

Dhanuka was an amazing tour guide! So friendly, helpful, and informative. He showed up early for every pick up and was able to accommodate and last minute requests and changes we asked of him. He never stopped smiling and was friendly from the moment he picked us up at the airport until he dropped us off 9 days later. Would recommend him to anyone that is looking to have a relaxing, yet busy Sri Lankan experience.

Dhanuka was an excellent tour guide and made our trip memorable. And Dhanushka did a great job of planning the itinerary for us.

Our local specialist, Chadya, put together a great package according to our requests. We got to experience the highlights of the area. Our itinerary was well communicated with relevant details included. The total price was a bit higher than expected, though partly due to our own choosing. But the transparency of the pricing was not very good, the price of each component of the trip was not laid out. We had a great local guide/translator, Miguel, who had lots of helpful and interesting knowledge. We found that the use of translator for airport pickup/drop-off was a bit unnecessary. But all in all we a great trip and we are pleased with the experience.

Robi helped us to plan the most magical trip along the coast of Croatia. He had previously visited each of the locations himself and made fabulous recommendations for what we could do and see and eat! Robi cares deeply about the experience his clients will have in his home country and it shows. He communicated with us the entire time and made sure everything was going well, and it was! This was such a well thought out trip, everything was coordinated so well, we didn’t need to worry about anything!

Not only did he do an amazing job of helping us plan and coordinate our trip but he was also a guide for one of our activities! He is a wonderful tour guide, took us to places that felt authentic and were so special.

I cannot recommend Robi enough, he truly loves Croatia and wants you to see it in the same way he does.

Activity Reviews

Leisure day in Dubrovnik

Dubrovnik

Arrival in Split and transfer to accommodation

Split

Explore Split & Diocletian's palace

Split

We had a great tour of the palace with an amazing tour guide. We learned so much about the city and the palace.

Quality of Experience

Guides, Drivers and Staff

Transport

Krka National Park

Croatia

Beautiful to see, however lots of tourists, you are kind of tripping over each other. The boat ride was great

Quality of Experience

Guides, Drivers and Staff

Transport

Adventure on Zrmanja river and overnight in Skradin

Croatia

An amazing kayaking adventure!

Quality of Experience

Guides, Drivers and Staff

Transport

Dubrovnik Old Town and the City Walls

Croatia

Beautiful!

Dubrovnik and Elaphiti islands - Lopud and Koločep private boat trip

Croatia

This was an amazing boat ride, it was planned out so well. We snorkeled, swam in caves, saw small island towns, ate the best food, and even saw the city walls from the water! Highly recommend

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Ston

Croatia

Ston is a beautiful town with the best oysters you will ever eat!

Quality of Experience

Guides, Drivers and Staff

Transport

Split - Departure

Split

We used Kim-Kim in the past and will continue to do so because they take care of every detail so we don't have to. The professionalism of the company, organizers and local partners shows through in how they communicate, cleanliness of vehicles, promptness of drivers and tour guides and quality of activities based on our input keeps us coming back. We appreciated the historical knowledge of our guide, Ibrahim, in Istanbul. He made sure we were able to see and do what we requested with flexibility and space to explore. Hatice in Cappadocia was also knowledgeable and she synched well to our level of fun. We whole heartedly recommend Ibrahim and Hatice.

Hotel Reviews

Kale Konak Hotel

The hotel staff was so helpful and friendly. The hotel itself is beautiful and a true Cappadocia experience. Breakfast was yummy!

Authenticity & Character

The hillside setting, cave hallways and furnishings.

Location

I thought we would be able to see the balloons better.

Staff

Available when we needed something, always accommodating and took their job seriously.

Cleanliness & Comfort

It is difficult to keep everything clean in a dusty, open air setting and yet they were all over it. Most impressive.

Recital Hotel

Istanbul

We would stay there again but Istanbul is a city that never sleeps so it was a bit noisy at night.

Authenticity & Character

I wouldn't say it had or didn't have character. It was just nicely put together with everything you needed.

Location

Short walk to Hagia Sofia and the Blue Mosque. Fabulous view of the Bosporus from the rooftop terrace.

Staff

Mike at Reception was very informative and immediately took care of our internet and phone challenge.

Cleanliness & Comfort

Everything throughout the hotel was clean. I would have given 5 stars if the rooftop terrace was an active, working part of the hotel instead of an after thought place to sit. There was a bar but drinks were delivered from the lobby instead of using this space.

Park Inn by Radisson Istanbul Airport (Odayeri)

Istanbul

We used this hotel because it is "close" to the airport and we had an early flight the next morning. Everything was clean and the staff was friendly. We really appreciated that there was a full service restaurant on the premise.

Authenticity & Character

Lots of room amenities. This is a great business traveler hotel. You most likely would not stay there to see the sites.

Location

No hotels are really close to the airport however this one is only 15 minutes away.

Staff

Very friendly and helpful. They took care of booking our early morning taxi pickup.

Cleanliness & Comfort

Activity Reviews

Kaymaklı Underground City

Cappadocia

MUST experience this unique site.

Quality of Experience

Guides, Drivers and Staff

Transport

Hot Air Balloon Tour at Sunrise

Cappadocia

We have been up in balloons before yet never experienced the large basket style. It was fun to go up with Americans, Spaniards and a group from Poland.

Quality of Experience

There was never a question of what to expect and where you needed to be.

Guides, Drivers and Staff

The professionalism of Royal Balloon company was without flaw. A well oiled machine at every step. Pilots Kemis and Omar where fun and capable. Loved that they took us low into the valley and landed right on the trailer at the end.

Transport

The coordination from pick up to drop off was representative of a company that has done this a million times.

Discover Byzantine + Ottoman Istanbul

İstanbul

Going with a local guide - especially Ibrahim that has lived in Istanbul all his life - made the site's history come alive. He showed us places a tourist on their own might not know about. And we were able to navigate the crowds with ease.

Quality of Experience

It was interesting to see the European and Asian side differences.

Guides, Drivers and Staff

It was fun to experience a taxi, boat and metro.

Transport

We were walking so it wasn't an issue.

Public Boat Tour on the Bosphorus

İstanbul

Istanbul is soo big that the boat ride helps you see things that would otherwise take too much time to see via land. It is a nice respite from all the walking. Grab a bite to eat from one of the many nice restaurants under the bridge. The food is good and you start to get a feel for how busy the waterway actually is.

Quality of Experience

Guides, Drivers and Staff

It was helpful to have our guide, Ibrahim, tell us what we were seeing as it was difficult to hear information from the loud speaker on the boat.

Transport

I liked that the boat went up one side of the strait then down the other.

Crossing between Continents: Explore Kadıköy and Moda

İstanbul

The crossing gave us the opportunity to get away from the tourist attractions and see how locals live.

Quality of Experience

The lunch stop was different - a buffet of sorts where you could make various selections.

Guides, Drivers and Staff

Speaking absolutely no Turkish, having our guide, Ibrahim, interpret and advise was indispensable.

Transport

We rode the metro under the Bosphorus!

Çamlıca Tower

İstanbul

I wanted to go here to ensure seeing the city in its entirety (not possible). It wasn't spellbinding like I thought it would be. The structure itself is more of the attraction.

Quality of Experience

Guides, Drivers and Staff

I liked that we used public transportation instead of a hired driver. It was much more fun to be with locals.

Transport

If you enjoy aggressive driving, you will love the taxi ride to/from the tower. That experience was actually the most fun as we took many back streets to avoid traffic jams.

Visiting Göreme Open Air Museum (UNESCO World Heritage)

Cappadocia

It has taken abuse over the years from people defacing the structures. Still, the history is worth knowing. I'm glad it is now being preserved.

Quality of Experience

Guides, Drivers and Staff

Hatice was able to maneuver us around the crowds, give the history and knew the best places for us to take photos.

Transport

Our driver, Borak, was with us the entire three days. Prompt, courteous, safe driver and always had water on hand.

Avanos: Discover the Centuries-Old Ceramic Tradition

Cappadocia

Their work is extremely nice and, while the designs/shapes are basically the same whatever place you wish to buy, it is very apparent their work is superior. I only gave it 4 stars because I didn't know there would be such an emphasis on making a purchase. Same for the carpet place we visited. When you are young you want to buy items. When you are old like me, you are trying to get rid of your stuff - not add to it.

Quality of Experience

My husband and I enjoyed the complimentary glass of wine.

Cooking Class in Cappadocia

Cappadocia

What a hoot! Loved Ina. In true Turkish tradition, we made lots of food and then she had prepared even more food to share. Seriously, we were stuffed!!

Quality of Experience

Always fun to have an in-home experience. This was her kitchen.

Guides, Drivers and Staff

Hatice had to interpret everything. It was fun having her join in with the cooking and share some of her childhood eating stories as well.

Transport

We picked up Ina's daughter in town so she could give Borak directions through the neighborhood. Better than a GPS!

I was nervous about using an online travel company, but Chris made it easy. After initially filling out an online profile, Chris worked with me to plan a 10 day trip in Greece for my husband and me and our 2 adult children and their spouses. He had great suggestions, tailored to our interests. We wanted to get off the beaten path and spent several days on a self-drive through some great coastal towns in the Peloponnese area. Chris took care of every detail - airport transfers, flight to Santorini, hotel accommodations, tours of historical sites, a winery tour with lunch, and a catamaran cruise. We enjoyed personalized tours and the guides were all so knowledgeable and fun. The small boutique hotels Chris suggested for us were all unique and just what we wanted. We were happy to get to meet Chris after we arrived in Athens, and he checked in with us every few days to make sure everything was going smoothly. His communication throughout the planning process and trip was terrific.

What an incredible trip!! Samir was beyond amazing and went way out of his way to make sure we were always happy. Advice: Spend as little time in Casablanca as possible.And the hotel there wasn't great. BUT.. The hotel in Chefchouen was wonderful and the Riad hotel in Fes was spectacular! The agency was excellent.. and there was one snafu (As there always are) and they stepped up and fixed it asap way better than we imagined. Great job!!!

Hotel Reviews

Mövenpick Hotel Casablanca

Casablanca

Didn't really care much for cleanliness. Windows were really dirty, and outlets were broken, and although it looks ok, the details were a bit sub-par. Sorry guys.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Small village, so could definitely hear the kids playing outside until 11pm.. but other than that, it was DIVINE!! Definitely reserve the pool, it is so serene, and the Hammam was amazing. Breakfast superb and the staff were really really sweet. Thanks guys!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Casablanca to Chefchaouen via Rabat

Morocco

Love Samir!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Wonderful trip planned with Arianna! she made sure that the kids would also enjoy it as well.
Since it was our first trip to Milan and Como, everything as planned well in order to visit most of important and nice places to visit.
We also had amazing guides such as Larissa in Milan and Christina in Como.
Thank you to Arianna for her patience in planning the trip :)

Hotel Review

Apartment in Duomo Area -- Airbnb

Milan

Nice cozy and quiet place to stay with kids.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Express Milan Duomo Tour with Terrace Access

Milan

Larissa is an amazing guide. She had great patience handling our 3 young boys

Quality of Experience

Guides, Drivers and Staff

Transport

Best of Lake Como by Boat - Central Lake Private

Italy

We spent a great day with our guide Christina, and again great patience handling the young kids.

Quality of Experience

Guides, Drivers and Staff

Transport

My husband and I originally spoke to Chris when we were planning our honeymoon around 3 years ago, and he had arranged the most incredible trip to Greece full of island hopping and wine/food/cultural tours that we were so excited for! Unfortunately the pandemic stopped us from visiting Greece as we originally planned.

When we were finally ready to travel again, our circumstances had changed as we had a toddler and another baby on the way! Not only did Chris adapt our trip to make it child and bump friendly, he also somehow managed to retain the honeymoon glamour we always wanted. We visited Athens, Naxos and Santorini and had a cultural tour guide arranged in each place (all of which were fantastic!).

If anyone is looking to go to Greece anytime soon, please please use Chris - you will not regret it!

Thanks

Vinaya, Tom and Ruby

Our trip was great , made easy through Kim Kim who we didn’t know about prior to the trip and simply booked online with them.

Highlights were Jaresh (a surprise as we didn’t know anything about it), Petra (there is plenty of time to hike to the Monastery (definitely worth doing) and the Dead Sea (the Movenpick resort is an amazing resort too), plus our driver Mohammed who was particularly knowledgeable, kind, accommodating and a safe driver.

The only negative was the accommodation in Wadi Rum- mazayen camp which was very run down and disappointing. Described as luxury but far from it! Everything was falling apart. Personally, I would give Wadi Rum a miss and do an extra night at Movenpick Dead Sea.

Hotel Reviews

The House Boutique Hotel

Amman

Really nice. Plus drinks and nibbles on pool deck were nice, pre dinner. Good location - close to Rainbow street

Authenticity & Character

Nice location and plenty of room

Location

Staff

Cleanliness & Comfort

Old Village Resort

Wadi Musa

Lovely accomodation, spacious. Good massage and great pool area. Only negative - alcohol free.

Authenticity & Character

Location

Staff

But abrupt

Cleanliness & Comfort

Mazayen Rum Camp

Al Dissi

Old, run down and grubby. The jacuzzi didn’t work and the front of it was propped up by a chair. The toilet seat was askew and the bathroom was old, with missing grout and grubby. Light bulbs not working and the bed was very old and battered. Far from luxury as advertised. Maybe school camp level at best. Would definitely delete wadi rum from the itinerary and have an extra night at the Dead Sea’s Movenpick resort

Authenticity & Character

The place needs an entire refurbishment

Location

Staff

Not interested

Cleanliness & Comfort

Everything. What a dump!

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Everything was amazing from our float in the Dead Sea and mud cover to the various pool areas and restaurants. Would have liked an extra night

Authenticity & Character

Location

Right on the Dead Sea. Gorgeous location and views

Staff

Cleanliness & Comfort

King David Hotel - Jerusalem

Jerusalem

Gorgeous hotel. We were there during Shabbat so limited meals etc but that’s part of the experience

Authenticity & Character

Location

Staff

So very accomodating

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

The person who meet us then disappeared to help other customers for some time.

Quality of Experience

Guides, Drivers and Staff

Mohammed our driver was an absolute stand out. Really nice fellow and beautifully spoken with a good sense of humour. Helped find someone to fix my shoe. Safe driver

Transport

Our driver Mohammed and his very clean car!

Amman-Jarash-Ajloun-Amman city tour

Jordan

A surprise bonus. Definitely worth the visit

Quality of Experience

Guides, Drivers and Staff

Transport

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

The day trips on this day really just provide some bathroom stops on the way to Petra. Definitely miss Karak castle!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

Outstanding experience. The trip says you won’t have time to hike to the monastery but you easily can and it is just as amazing as the treasury and less crowded. Awesome day

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Took about 45mins. Was fine but could have missed it and spent more time at the Dead Sea

Quality of Experience

Guides, Drivers and Staff

Transport

Mohammed not driver who was totally disinterested!

Visit JERICHO

Jordan

Not much to see folks. Don’t get conned into the lunch.

Visit to Bethlehem

Jordan

Definitely worth the trip

Quality of Experience

Guides, Drivers and Staff

Transport

Old City Jerusalem

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Jerusalem, Mount of Olives and Mt Zion

Jordan

Guides, Drivers and Staff

Transport

Terry was incredibly helpful in planning a trip that met the different interests of four people . She was very responsive to the many questions we had about the planned itinerary. We requested changes, some at a late date, and she handled it all in a friendly and timely and professional manner that really impressed us! We have high praise for her ability to make people happy with their Kim Kim tour!

I can't remember all their names. Big momma was amazing. Fabio was great as well. Actually, everyone we encountered from our trip was fantastic and very accommodating. Irenes was so kind and helpful. Smoothest trip ever. Thank you for everything. We will definitely be using you again in the future

Hotel Reviews

Ottantotto Hotel Florence

Florence

Owners very accommodating

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Relais Le Clarisse Rome

Rome

Bed was a little uncomfortable however everything else was perfect.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palazzo Tritone

Sorrento

Very nice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sweet Home Hotel

Athens

They were so kind and accommodating. Beautiful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Chianti Wine & Olive Oil Tour from Florence

Florence

wonderful experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Vatican Guided Tour

Rome

Awesome. Big mamma was fantastic.

Quality of Experience

Guides, Drivers and Staff

Transport

Aperitivo & Stroll around Sorrento

Sorrento

beautiful. So nice to have a guide show us around.

Quality of Experience

Guides, Drivers and Staff

Private Amalfi Coast Driving Tour

Italy

Our driver was truly amazing. He went above and beyond to make our trip exciting.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting

Pompeii

I think this was Fabio. He was fantastic. So helpful in explaining everything.

Food

Loved the entire wine experience and food.

Guides, Drivers and Staff

Transport

It was very well organized. We had people from different ages and we were all able to have a great time!
I will recommend.

We had an great trip to Iceland! The trip was well-planned by Gummi (Guðmundur Óli) who created a road trip that explored the Golden Circle and various sights along the Southern coast of Iceland. Each day allowed us to see different sites but wasn't jam-packed with stops (which was good as we were traveling with an older couple that moved somewhat slower than my wife and me). Everything was smooth & seamless and the rental car (Toyota Land Cruiser) was ideal for 4 people & luggage. Some of the highlights for me were a concert at the Harpa concert hall in Reykjavik, lunch at the Friðheimar Tomato Farm, the Skógafoss Waterfall, the black sand beach and basalt columns of the Reynisdrangar Sea Cliffs, and the Jökulsárlón Glacier / Diamond Beach.
I would definitely like to come back to Iceland - especially to spend some time hiking and to get to know the locals better and not just be around tourists. I am also intrigued by some of Iceland's artists - I saw some works by Hrafnkell Sigurðsson and some interesting work in some of the Reykjavik artist's co-ops.

Hotel Reviews

Exeter Hotel by Keahotels

Reykjavík

Great location in Reykjavik - it has an outdoor area on the 4th floor where my wife and I saw the Northern Lights. The staff were friendly - nothing really to complain about.

Authenticity & Character

Location

Close to the harbor and many restaurants

Staff

Cleanliness & Comfort

Hotel Rangá

Hella

Great staff, food and rooms

Authenticity & Character

Location

Off the beaten track, but should be ideal for seeing the Northern Lights

Staff

One of our group left a sweater after we checked out - the staff found it and we were able to pick it up.

Cleanliness & Comfort

Activity Review

Jökulsárlón Glacier Lagoon Boat Tour

Iceland

The weather was lousy, but the boat tour & guide were good - we saw many icebergs with a rich, deep blue color.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful experience using KimKim to book our trip to Greece. Thanos our specialist gave us the best recommendations for hotels and tours. He made sure everything went smoothly for us every step of the way. He was very responsive and helpful in every way. We were very happy with our hotels, tours and transportation to Athens, Naxos and Santorini. We had a delay with our Ferry from Naxos to Santorini due to windy conditions. Thanos made sure we made it to our destination and gave us guidance on how to resolve.

Hotel Reviews

NLH Monastiraki

Athens

This was a very nice hotel with clean and modern accommodations. We really enjoyed the location as it was in a great neighborhood with lots of shops and restaurants. It was also within walking distance of many sights. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Galaxy Hotel Naxos

Naxos

Very nice hotel near the beach. Our room was lovely with a view of the ocean. Staff were very friendly and helpful. The location was within walking distance of quaint shops and restaurants. Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Blue Dolphins Apartments & Suites

Firostefani, Santorini

Our room was very spacious and had a balcony with a stunning view. Loved the decor and style of this hotel. Clean and modern with that Santorini history and ambiance. The staff was helpful and friendly. Great location, walking distance to shops and restaurants in Fira. Highly recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Culture Walk with Food Tastings & Tavern Meal

Naxos

Had a wonderful time with our guide Evy touring the historic sights in Naxos. Enjoyed learning about the history of the temple of Apollo and the Venetian castle. We loved walking the labyrinth of streets and having samples of food and drink. We had a wonderful lunch at an authentic Greek tavern. The food reminded me of my grandmother’s. Amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Acropolis & Flavors Combo Tour

Athens

Amazing tour of the Acropolis and sampling Athens food. Our guide Mherta was so friendly and knowledgeable. We really enjoyed spending the day with her. She gave us many insights into Athens and its history. Highly recommend!

Quality of Experience

Food

Loved everything we sampled! Delicious souvlaki, baklava, cheese, wine and spirits and the central market!

Guides, Drivers and Staff

Transport

All Time Classic Santorini

Santorini

This was a very nice tour! It included the Atlantis experience museum, Akrotiri archaeological sight, red and black beach, a visit to a lovely winery for lunch and tasting and then a sunset at the highest point in Santorini. Highly recommend this tour!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Barcelona was amazing in every way! Our hotel location and accommodation, our transportation and tours were all outstanding. Karenina, our local specialist, was making sure everything went smoothly every step of the way! We did a city tour and Sagrada tour our first day, Pablo, our guide, was very knowledgeable and helpful! Our second day tour was Gaudi’s architecture. Our guide Fernando was terrific. We also did a tour of Monserrat and our guide Adele was wonderful. Will be using KimKim in the future!

Hotel Review

Hotel Regina

Barcelona

Outstanding location, walking distance to many city sights. Love the historic architecture and modern decor. The breakfast included with our room was the best; many delicious choices including hot foods. Friendly and accommodating staff. Highly recommend!

Authenticity & Character

Historic and charming

Location

Walking distance to many sights

Staff

Friendly and helpful

Cleanliness & Comfort

Clean and modern

Activity Reviews

Guided Visit of Barcelona & Gothic Quarter

Barcelona

Pablo our guide was very informative and friendly. I’m so happy we took this tour on our first day to Barcelona. It was a great introduction to the city and we felt comfortable walking on our own afterwards. The tour of Sagrada was so interesting and beautiful. Pablo gave us many details about the architecture and symbolism. Highly recommend this tour!

Quality of Experience

Guides, Drivers and Staff

Pablo was terrific, helpful and very knowledgeable

Transport

Barcelona & Gaudí: An Architecture Walk

Barcelona

Fernando our guide was wonderful. He was very knowledgeable and passionate about the architecture and history of Barcelona. He gave us many details on the history and symbolism that Gaudi used that we wouldn’t have otherwise known. Highly recommend this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Excursion to Montserrat

Barcelona

Adele, our guide, gave us a wonderful tour of Montserrat which included the cathedral and trip up the funicular for the view. She was very knowledgeable about the history and gave us many insights that we were not aware of. Highly recommend this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

The trip to Portugal was wonderful - a good mixture of activities and leisure time. Everything ran smoothly and having a WhatsApp group for sharing information added a level of support and assistance that was very useful.

Highlights were the day trips to Sintra and the Douro Valley and the relocation trips to and from Porto when we explored areas outside of the main urban areas.

Marguerita was our favorite guide - she was informative and fun and we enjoyed our Lisbon walking tour with her very much. Miguel was our driver for 4 of our 6 rides. He was very genial and accommodating and provided great restaurant tips. We also enjoyed John, our guide on the rabelo boat on the Douro River.

In Lisbon, the hotel was nice and we appreciated the extra room provided by the junior suite. However the location was not convenient to many of the activities and required an Uber or taxi most of the time. The hotel in Porto was perfectly positioned although the rooms were smaller. The hotel in Cascais was perfect in terms of location, amenities and room size.

A couple of constructive suggestions
- It would be helpful to provide a few restaurant recommendations for every area.
- Links to local tour guides for instances when Kim Kim didn’t provide would be useful for the unstructured days

To sum up, we will definitely use Kim Kim again and will recommend it to friends. For Portugal in particular, I am very happy to recommend our agent, Pedro, who was extremely helpful in the planning phase and throughout the trip.