Kimkim Trip Reviews

4.8
Based on 16,525 ratings
Read 16,525 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Lisbon, Porto and points in between
Portugal | Sep 6 - Sep 15, 2023

A
Annabel T.
Wilmington, DE | Reviewed on Sep 18, 2023
The trip to Portugal was wonderful - a good mixture of activities and leisure time. Everything ran smoothly and having a WhatsApp group for sharing information added a level of support and assistance that was very useful. Highlights were the day trips to Sintra and the Douro Valley and the relocation trips to and from Porto when we explored areas outside of the main urban areas. Marguerita was our favorite guide - she was informative and fun and we enjoyed our Lisbon walking tour with... Read more

The trip to Portugal was wonderful - a good mixture of activities and leisure time. Everything ran smoothly and having a WhatsApp group for sharing information added a level of support and assistance that was very useful.

Highlights were the day trips to Sintra and the Douro Valley and the relocation trips to and from Porto when we explored areas outside of the main urban areas.

Marguerita was our favorite guide - she was informative and fun and we enjoyed our Lisbon walking tour with her very much. Miguel was our driver for 4 of our 6 rides. He was very genial and accommodating and provided great restaurant tips. We also enjoyed John, our guide on the rabelo boat on the Douro River.

In Lisbon, the hotel was nice and we appreciated the extra room provided by the junior suite. However the location was not convenient to many of the activities and required an Uber or taxi most of the time. The hotel in Porto was perfectly positioned although the rooms were smaller. The hotel in Cascais was perfect in terms of location, amenities and room size.

A couple of constructive suggestions
- It would be helpful to provide a few restaurant recommendations for every area.
- Links to local tour guides for instances when Kim Kim didn’t provide would be useful for the unstructured days

To sum up, we will definitely use Kim Kim again and will recommend it to friends. For Portugal in particular, I am very happy to recommend our agent, Pedro, who was extremely helpful in the planning phase and throughout the trip.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 18, 2023

Dear Ann,
Thank you so much for spending the time to write such a detailed review.
I really appreciate all your comments and suggestions - this is the only way to keep improving our service to future travelers.
I look forward to welcome you (again), as well as, your friends and family in the future.
Thank you once again.
Your Friend in Portugal - Pedro

Jenny from Kimkim was amazing.
Iceland | Aug 29 - Sep 16, 2023

ernie
ernie j.
Highlands Ranch, CO | Reviewed on Sep 18, 2023

Jenny from Kimkim was amazing. From start to finish revert aspect of our trip was flawless. Jenny was patient and attentive and got us everything we wanted in this trip. Emma from Icelandic Mountain Guides was a true hero on our hiking trip along with Antoine and Eythor of Icebikes for our gravel biking adventure.
I can’t recommend these folks enough. Trust in them to provide you with a truly memorable and rewarding experience
Ernie Johnson.

Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Guildford | Replied on Sep 19, 2023

Hi Ernie,
What amazing feedback, thank you.
Your 19 days in Iceland were truly adventurous. From your 6 day hut to hut hiking trip through the highlands, to gravel biking in the south and whale watching in the north, along with all the sights in between. It's fantastic to hear all our plans came together to make such a memorable trip for you all.

No matter what time or day, we were able to g...
Spain | Sep 10 - Sep 17, 2023

Maggie
Maggie F.
Indian Trail, NC | Reviewed on Sep 18, 2023
No matter what time or day, we were able to get in contact pretty quickly for recommendations or transportation questions. Overall, would definitely use Kim Kim again! Read more

No matter what time or day, we were able to get in contact pretty quickly for recommendations or transportation questions. Overall, would definitely use Kim Kim again!

Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
The guide and the food!!
Barcelona Sailboat Experience &  Spanish Guitar Concert
Barcelona Sailboat Experience & Spanish Guitar Concert
Barcelona

Overall, we enjoyed the sailboat experience; however, the boat itself was not very clean nor the bathrooms - there was no toilet paper. The staff and the other people on board were friendly, but the cleanliness and food were fair. Beau offered to pay for the food since it was our last night, and she even mentioned that the food might not be that great/overpriced. We enjoyed how fast her responses were and her honest opinions!! Definitely recommend her!

Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

This was our favorite walking tour - they were all great! The guide was phenomenal

Private Guided Visit of Seville
Private Guided Visit of Seville
Seville
Visit an Andalusian Olive Oil Estate
Visit an Andalusian Olive Oil Estate
Seville
Flamenco Experience
Flamenco Experience
Spain

Super fun experience!

Train Seville to Córdoba,  Guided Visit of Córdoba, Train Córdoba to Seville
Train Seville to Córdoba, Guided Visit of Córdoba, Train Córdoba to Seville
Seville

We LOVED Córdoba! This was such a cute city and easy trip since we took the train and back to Barcelona same day!!

Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona
Private Day Excursion to Local Winery & Tasting
Private Day Excursion to Local Winery & Tasting
Barcelona

This was such a cool experience! I love that it was a smaller winery and the people were so friendly! Such a cute town!

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Sep 18, 2023

Hi Maggie & Michelle, thank you so much for this detailed review! We always try to be as helpful as we can before, during, and after your trip, so I'm so glad this helped you have a great experience discovering our country! :) It's been truly a pleasure to work with you during the entire process of creating this lovely trip. Warm regards, Bea.

The wonder of Scotland, and a trip of a LIFETIME.
Scotland | Aug 13 - Aug 24, 2023

L
Laura C.
Passaic, NJ | Reviewed on Sep 18, 2023
We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a...
Read more

We had an incredible experience and Luigi was a dynamic, passionate and spectacular guide. He had the most remarkable ideas and highlights for us to experience. Some of his unique ideas that we experienced:
1. Meeting Dr. John Sadler (an historian) and walking through ruins learning about them as well as all of Scotland
2. Flyfishing in unspoiled waters with the local Fisherman
3. Oh the STORYTELLER!! Did I mention her? She was just absolutely amazing and we had an incredible visit to a castle with her.
4. High Tea...WE LOVED IT
5. Seeing Edinbugh through and through, with lots of Hidden Gems
6. Visit to an incredible castle and meeting an remarkable heraldry artist
6. We had actually hidden gems all throughout our trip (Including a highland festival!)

Every day Luigi would send us a comprehensive summary of our day that we read each morning to our family which boosted our excitement for what we were going to see and experience. Everyday was unique and special for us.

Luigi was also incredibly accommodating and we worked with us to adjust and modify our schedule when we needed. He was always available, attentive and responsive.
I cannot recommend Luigi enough!

Thank you Luigi of the White Rose Guild for the experience of a lifetime!

Hotel Reviews
Holyrood apartHotel
Edinburgh
Authenticity & Character
Staff
Cleanliness & Comfort
Cuil an Daraich Guest House
Pitlochry
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bed & Breakfast Drum Farm
Denny
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Waterfront
Anstruther
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get passionate to Scottish history with an Historian
Get passionate to Scottish history with an Historian
Scotland

Incredible day with an incredible historian. If I had more time, we would have spent another day with him. We loved it

Quality of Experience
Guides, Drivers and Staff
Transport
River Tweed Fly Fishing
River Tweed Fly Fishing
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Get fascinated by a  Storyteller's stories
Get fascinated by a Storyteller's stories
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Contemplate the Highland nature
Contemplate the Highland nature
Pitlochry
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the intricate nature of a Heraldry Artist
Experience the intricate nature of a Heraldry Artist
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Admire the majestic falcon
Admire the majestic falcon
Scotland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Sep 18, 2023
Dear Laura and Family, I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback. Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy. Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional...
Read more

Dear Laura and Family,

I am thrilled to read your fantastic review of your recent trip, and I wanted to take a moment to express my heartfelt gratitude for your kind words and glowing feedback.

Your satisfaction and enjoyment are my ultimate goals, and knowing that I was able to provide you with a memorable travel experience brings me immense joy.

Your appreciation for the trip itinerary, accommodations, and overall service means the world to me.
I work tirelessly to curate exceptional journeys that cater to my clients' desires, and it's gratifying to hear that I hit the mark for you.

Please know that your feedback inspires me to strive for excellence in crafting unforgettable travel adventures for my guests.

It reinforces our commitment to providing the highest service and attention to detail.

Once again, thank you for choosing me as your travel agency and sharing your wonderful experience with others.

Warmest regards,
Luigi
N.B: I guarantee you that Drum Farm will never host any of my guests, ever.

Wonderful trip to Morocco
Morocco | Sep 4 - Sep 15, 2023

S
Sierra M.
Somerville, MA | Reviewed on Sep 18, 2023
This trip was a mother/daughter trip for the first time since covid and it couldn’t have gone better!! Mohammed, Said and our driver, Ilyace were amazing! We were there during the earthquake and Said reacted very quickly to ensure that we were safe. Our local guides in Fes, Essaouira and Marrakech were great and very knowledgeable about their cities. My only quip was that the Fes and Marrakech tours tried to take us to a rug co-op (we did one in Fes) and we ended up at a Berber apothecary... Read more

This trip was a mother/daughter trip for the first time since covid and it couldn’t have gone better!! Mohammed, Said and our driver, Ilyace were amazing! We were there during the earthquake and Said reacted very quickly to ensure that we were safe. Our local guides in Fes, Essaouira and Marrakech were great and very knowledgeable about their cities. My only quip was that the Fes and Marrakech tours tried to take us to a rug co-op (we did one in Fes) and we ended up at a Berber apothecary co-op twice as well. There didn’t seem to be communication as to the activities we had completed in a previous city. Some of the stores also felt very pushy for sales. But that’s definitely not Said, Ilyace or anyone with KimKim/Original Travels fault!

Hotel Reviews
Riad Bayti
Marrakech

We didn’t get to stay here because of the earthquake. We were moved to hotel les tres palmiers, so this review is based on that. The hotel was fine, everyday after running the AC for a bit a putrid smell would come into the room for a few hours which was not great.

Authenticity & Character
Location
Convenient location in the new town of marrakech
Staff
Front desk guy was unhelpful with complaints about odor in room, lack of toilet paper in lobby bathroom
Cleanliness & Comfort
Our room was cleaned by housekeeping and they didn’t replace the pillowcases on our pillows… so we just had stained pillows
Lina Ryad & Spa
Chefchaouen

We only stayed one night but this hotel was so cute! We wish we could’ve stayed more to enjoy the pool

Authenticity & Character
Location
The stairs in Chefchaouen are no joke, including up to this ryad! Just be warned
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This riad was gorgeous! And we were So impressed with the helpfulness of the staff

Authenticity & Character
Location
A little bit further outside the main areas of Fes, about a 15 min walk to some main restaurants. The alleys could be a be disconcerting walking back late at night
Staff
Cleanliness & Comfort
Riad Maison Du Sud
Essaouira

This riad was definitely a miss… there appeared to be some miscommunication with the riad and said as to the condition of the room that was booked. It had no AC/fans and no airflow what so ever. My mother and I rebooked ourselves at a different location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca

Only stayed for one night but a great hotel! Big room and bathroom, very clean!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mokhtar Tanger
Tangier

This hotel was probably one of our favorites! It was so cute and unique and the breakfast was amazing

Authenticity & Character
Location
Depending on direction, you must walk up a steep hill. This may be a concern for people with limited abilities
Staff
Cleanliness & Comfort
Activity Reviews
Quick Tour of Casablanca with your Driver-guide
Quick Tour of Casablanca with your Driver-guide
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Hercules caves
Explore Hercules caves
Tangier

It was a pretty view but we had to pay an entrance fee

Quality of Experience
It was fine.. a cave for pictures
Guides, Drivers and Staff
Transport
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Chefchaoeun to Fez via Volubilis, Moulay Idriss & Meknes
Morocco

My mom and I probably could’ve skipped this. It was historical, of course, and the ruins were amazing but it didn’t really interest us

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Guided Sightseeing in Fes
Half-Day Guided Sightseeing in Fes
Fes

This was a great tour! Our guide Adit(?) was sooo knowledgeable about this city and really was able to guide us down all the alleys safely

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

Great tour but he wanted to take us to some co-op locations we had been to already in Fes. We ended up at a Berber apothecary again and got another presentation about their traditional medicines.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Transfer from Marrakech to Enchanting Essaouira
Private Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Argan Oil Women's Cooperative
Argan Oil Women's Cooperative
Morocco

We skipped going here. We had a long day of travel after getting redirected after the earthquake and were simply not interested

Guides, Drivers and Staff
Transport
Guided Tour of Essaouira
Guided Tour of Essaouira
Essaouira

Our guide here was amazing!!! So kind and friendly and really took us to some great spots like a wonderful art museum

Quality of Experience
Guides, Drivers and Staff
Transport
Delight in Your Free Day.
Delight in Your Free Day.
Morocco
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Sep 19, 2023
Hi Sierra, Thank you for taking the time to share your feedback about your recent mother/daughter trip with us. We are thrilled to hear that your journey with Mohammed us was such a memorable and positive experience despite the unexpected earthquake. We appreciate your valuable feedback regarding the rug co-op and Berber apothecary co-op visits. We apologize for any inconvenience caused by the overlap in activities, and we'll make sure to improve our communication to avoid such situations... Read more

Hi Sierra,

Thank you for taking the time to share your feedback about your recent mother/daughter trip with us. We are thrilled to hear that your journey with Mohammed us was such a memorable and positive experience despite the unexpected earthquake.

We appreciate your valuable feedback regarding the rug co-op and Berber apothecary co-op visits. We apologize for any inconvenience caused by the overlap in activities, and we'll make sure to improve our communication to avoid such situations in the future. Your comments about some pushy sales tactics have been duly noted, and we will work with our partners to address this issue and ensure a more comfortable shopping experience for our travelers.

Once again, we want to express our gratitude for choosing KimKim/Original Travels for your mother/daughter adventure. We hope that despite the minor hiccups, the overall trip left you with cherished memories. If you ever decide to embark on another journey with us, we would be delighted to make it even more exceptional.

Warm regards,
Mohamed

This was our most amazing trip yet. Beatriz ...
Portugal | Aug 30 - Sep 13, 2023

Tom
Tom K.
Rockville, MD | Reviewed on Sep 17, 2023
This was our most amazing trip yet. Beatriz of Espiritu Travel was with us every step of the way. She sent the most amazing app we've ever seen and updated it as the trip went on. Everything was on there--our guides' phone numbers, when they would pick us up, what restaurants to go to, everything. She also found things for us to do which we would never have found on our own. For instance, we had seen a large quinta in Bon Appetit which we really wanted to visit for lunch. We asked our... Read more

This was our most amazing trip yet. Beatriz of Espiritu Travel was with us every step of the way. She sent the most amazing app we've ever seen and updated it as the trip went on. Everything was on there--our guides' phone numbers, when they would pick us up, what restaurants to go to, everything. She also found things for us to do which we would never have found on our own. For instance, we had seen a large quinta in Bon Appetit which we really wanted to visit for lunch. We asked our local guide, Pepe, if we should go there or to the one Bea had picked out. He pointed out that the one Bea had picked out was a local farmer in the Duoro Valley and told us the entire experience would be better. He was right!
She also found a local olive grower in the Evora region w had us at his home for olive oil tasting and then a lunch (just the four of us)! We would never have found these people by ourselves. Paolo, our favorite guide, took us on an unscheduled stop to a hill town which would put the famous hill towns in Tuscany to shame. These are just some examples of why we are going to make every trip a kimkim trip.

Hotel Reviews
Pousada Convento De Belmonte
Belmonte

They upgraded us to the best room in the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Albergaria do Calvário
Évora
Authenticity & Character
Location
Staff
One guy spoke no Portuguese and the breakfast staff spoke no English, making breakfast a disaster. They were constantly behind, with no bowls, no glasses and no way to ask for them. At the end, the guy wanted to charge us for some things which the staff had told us were free. We even talked to other staff members who agreed it would be free.
Cleanliness & Comfort
Hotel Avenida Palace
Lisboa

This was the best hotel of our entire Portugal trip. It was worth the extra money we paid (not that much money) and more in the service they gave us. The breakfast was stunning.

Authenticity & Character
Location
Right in the middle of downtown district, close to everywhere.
Staff
The staff was the very best of the many times we've been to Europe. They left us some kind of present every night when they turned down the beds.
Cleanliness & Comfort
Activity Reviews
Lisbon Market, Food and Cultural Walk
Lisbon Market, Food and Cultural Walk
Lisbon

This was a wonderful side trip.

Quality of Experience
Food
Everything!
Guides, Drivers and Staff
Jewish Heritage Walking Experience
Jewish Heritage Walking Experience
Lisbon

She knew her stuff and was very, very nice.

Quality of Experience
Guides, Drivers and Staff
Fado Dinner Experience
Fado Dinner Experience
Lisbon

We enjoyed the evening. The dinner was just good. The male singer was excellent; the woman was good. It would have been nice to know what the songs were about..

Quality of Experience
Food
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Our favorite guide. Paolo was amazing. He first took us to his wife's cafe, very well situated. Out came the coffee and pastries, until we could eat no more. He was a font of knowledge.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Alcobaça & Batalha
Private Transfer {{start_location}} to {{end_location}} via Alcobaça & Batalha
Portugal

The highlight of the day was a walled hill town which wasn't even on the schedule!!! By the time we got to Fatima, we could have gone 1/2 an hour to an hour less.

Quality of Experience
Guides, Drivers and Staff
The guide was excellent. He knew everything.
Transport
Guided Visit of Porto:  Jewish Heritage
Guided Visit of Porto: Jewish Heritage
Porto

Very nice guide who really knew her stuff. She took us to a local cafe when we were lagging and even paid for it.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Very real experience in the quinta which was a highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Jeep Safari through a Cork Forest & Visit to an Olive Oil Estate
Jeep Safari through a Cork Forest & Visit to an Olive Oil Estate
Portugal

How did Bea find these people? Amazing day!!!

Quality of Experience
Food
What a great home cooked meal the wife made for us.
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Nov 07, 2023

Hi Tom! Wow!!! Where to start? Thank you so, so much for your kind words, I feel so grateful I could be a little part of your most amazing trip yet! (such a responsibility!). We always work along with our local guides to try to create unforgettable memories for our travelers while discovering the country in the most honest and close way, as in the end, those experiences will be the most special ones, so I'm so, so happy to know you had an amazing time around Portugal. It was truly a pleasure to work with you throughout the entire process. Sending you my best regards! Bea

Trip was amazing. Very well planned by Liz.
Peru | Aug 30 - Sep 10, 2023

Sailesh
Sailesh P.
West Palm Beach, FL | Reviewed on Sep 17, 2023
Trip was amazing. Very well planned by Liz. Read more

Trip was amazing. Very well planned by Liz.

Activity Reviews
Private tour to  Moray, Maras & Shared Pachamanca Lunch farm Tour
Private tour to Moray, Maras & Shared Pachamanca Lunch farm Tour
Sacred Valley
Quality of Experience
Food was so delicious
Food
Guides, Drivers and Staff
Transport
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV HTL (Belmond AC)
Explore Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu) SV HTL (Belmond AC)
Peru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Cusco City Tour & San Pedro Market
Private Cusco City Tour & San Pedro Market
Cusco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Palcoyo Rainbow Mountain Trek
Private Palcoyo Rainbow Mountain Trek
Cusco

Very glad we selected to visit rainbow mountain. Recommend to all must visit Rainbow mountain

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Briefing about your future tour/trek
Briefing about your future tour/trek
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Titicaca Train from {{start_location}} to {{end_location}}
Titicaca Train from {{start_location}} to {{end_location}}
Peru

Excellent trip on Train Very different had very good time during 10 hours trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Taquile & Uros Reed Islands Tour
Private Taquile & Uros Reed Islands Tour
Puno

WOW , who can imagine such island exists had very good tone understanding how they created island and their daily life .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Shared Lima Dining Experience: Culture, Flavor & Style (PM)
Shared Lima Dining Experience: Culture, Flavor & Style (PM)
Lima

Had really good time and enjoyed food at all 4 restaurants

Quality of Experience
All services, Peruvian people and food was amazing
Food
Guides, Drivers and Staff
Transport
Private Lima City Tour & San Francisco Catacombs
Private Lima City Tour & San Francisco Catacombs
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Flight from  {{start_location}}  to Cusco & Private tour to The Sacred Valley
Flight from {{start_location}} to Cusco & Private tour to The Sacred Valley
Peru
Quality of Experience
9
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Sep 20, 2023

Hi Sailesh,
Thanks for taking the time to leave such a great review!
It was a pleasure to help you with the planning. I shared your review with our team ana all are happy to know you had a great time here! We all were happy to be part of your experience in Peru.
Please take care and let me know if we can help you in the future!
BTW, Great pixs! 😊
kind regards.
Liz.

15 Day Scandanavia Adventure!
Norway | Aug 28 - Sep 11, 2023

A
Amber S.
Kent, WA | Reviewed on Sep 17, 2023
We have just completed our 15-day Scandinavia adventure! We found the trip planning and excursions that were suggested by Julia to fit our tastes and also provide enough time for wandering around on our own. In Copenhagen we especially appreciated the personal tours of Kronoberg and Christiansborg castles. In Norway the wonderful stop in Balestrand with the rib boat tour and fjord tours were amazing, along with the accommodations. Having all the trains and boats planned for us was great to... Read more

We have just completed our 15-day Scandinavia adventure! We found the trip planning and excursions that were suggested by Julia to fit our tastes and also provide enough time for wandering around on our own. In Copenhagen we especially appreciated the personal tours of Kronoberg and Christiansborg castles. In Norway the wonderful stop in Balestrand with the rib boat tour and fjord tours were amazing, along with the accommodations. Having all the trains and boats planned for us was great to allow us to focus more on the locations and less on planning that aspect of travel which was welcomed. The information provided to us prior to the trip was accurate and we only had a few times where things were not as clear but this was likely not KimKim but the specific train company itself. We greatly enjoyed our time and felt we were able to see and do the things we wanted with some guidance but also allowing time for us to discover on our own. I would certainly use KimKim in the future to assist in planning!

Hotel Reviews
Zander K Hotel
Bergen

This one was a miss for us. Too small for three people it was a closet sized, if you have a party of three would recommend a larger room. While we were not in the room often it was too cozy for three (example, opening the bathroom door would hit the third bed). This hotel also does not do any housekeeping, you can ask for towels each day. However, given the room is so small it is rather inconvenient to also do the housekeeping for them by bringing out dishes and towels. Too much self service, we are not too needy but this hotel was a bit too minimal. Location was just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More housekeeping options, don't squeeze three people into a closet size :)
Scandic Copenhagen
København

This hotel is bare bones. Did not have a fridge (but did allow me to chill medication by placing with a tag in their fridge at the main desk). It was a little small for 3 people, but clean. I was not a huge fan of the location of this one, it was further to walk to access the main sites. The hotel breakfast , staff and cleanliness were excellent however, it maybe just wasn't the best fit for us.

Authenticity & Character
It's pretty minimal, not unfriendly but not much character either. Corporate.
Location
Staff
The people were wonderful!
Cleanliness & Comfort
Clean and comfortable, you request to have the rooms cleaned via app which is very convenient.
Downtown Camper by Scandic
Stockholm

This hotel was wonderful! Great rooms with extra bed a little cozy for three but the amenities were great. Hotel bar and restaurant were good if you didn't want to venture out. Had so many activities planned we didn't have time to take advantage of and the location was excellent. Very handy they had rental umbrella's for those rainy days. Would highly recommend this place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Royal
Gothenburg

This is a wonderful and historic hotel in Gothenburg. We only stayed one night but would have loved to take this hotel with us along the trip. Very roomy historical rooms, awesome sitting area. Daily coffee, tea and pastries. The breakfast here was excellent as well. Centrally located.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo

Loved this hotel. The suite was amazing for three people. Plenty of space and all the needed amenities, heated floor in the bathroom even. The location was a short walk to main areas, wonderful sitting area, and breakfast and great room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kviknes Hotel
Balestrand

This historic hotel does not disappoint. Amazing views, sitting rooms, buffet and restaurant. Balestrand is small and this hotel fits right in and is the best location being only a few steps from the waterfront and also an access points for other sites. Breathtaking views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Julia Plaschke

We enjoyed our TMB trip, even though for reas...
France | Sep 4 - Sep 10, 2023

R
Ronald H.
Hyattsville, MD | Reviewed on Sep 17, 2023
We enjoyed our TMB trip, even though for reasons outside our control, it didn't go accoding to plan. Our flight from Heathrow was delalyed two hours, but the Mountain Dropoffs driver met us at the Geneva airport and gave us a shuttle ride to Chamonix as planned. That evening we had a terrific Franch meal, looking up at the dying light over Mont Blanc. I really enjoyed Chamonix, a place where one sees as many people running as walking, and where the sky is dotted with hang gliders. The... Read more

We enjoyed our TMB trip, even though for reasons outside our control, it didn't go accoding to plan. Our flight from Heathrow was delalyed two hours, but the Mountain Dropoffs driver met us at the Geneva airport and gave us a shuttle ride to Chamonix as planned. That evening we had a terrific Franch meal, looking up at the dying light over Mont Blanc. I really enjoyed Chamonix, a place where one sees as many people running as walking, and where the sky is dotted with hang gliders. The highlight of our "open" day on Tuesday, Sept. 5 before the trek was taking the tram up to l'Aguille du Midi. My wife Kathy had been concerned about the altitude, but in fact she tolerated it fine, and we were rewarded with unforgettable views of the Swiss Alps from out vantage point at 3850 m. The weather throughout was sunny and very warm for the time of year; the ride up to l'Aguille du Midi was the only time on the whole trip when I had to break out my cold-weather gear.

There were two problems at the start of the trip. First, our Chamonix hotel room at Plan B (can't recall the room noumber) turned out to be infested with bedbugs! This has happened to us before when traveling. I don't seem to be sensitive to them, but my wife is very sensitive and was bitten dozens of times (we actually spotted one of the bugs the next day). Second, there was a mixup with the luggage. We had arranged with Mt. Blanc Taxi for a luggage transfer to our hotel in Les Contamines and also to transport Kathy. There was some mixup, and while the driver took Kathy and my bags, her bag was left behind in Chamonix. It finally showed up at the hotel, but not until late afternoon. Partly this was my fault, since I hadn't informed kimkim that when I packed for the trip, I was unable to fit all the food I thought I needed for the trip (breakfast food and lunches for four days), as well as my clothes for a planned week of travel after the trip, into a single duffel bag. I improved by taking a second, medium-sized backpack (a Kelty Redwing 44). Apparently this was a big problem for the taxi service. We had discussed that there were arrangements for luggage transfer, but not exactly how many bags or how large. On top of that, my own duffel bag showed up damaged (the zipper of the main compartment was broken), when it was fine at the time I packed it. I had to scramble to hike into town and buy a replacement duffel bag right away.

On the trek itself, I was very pleased with the "MonRoadbook" app. Whenever I was uncertain about navigation, I would zoom in on my location and quickly determined whether I was on the intended route or not. The combination of the app and generally good signage meant that navigation was less of a problem on this tour than I expected. I had tried to study the route, but it's just not possible to memorize every major turn in advance.

I enjoyed the hiking most on Day 1, which was only about half the distance of the next two days. When I got to Les Contamines, there seemed to be something in the air there that was irritating me, as I noticed that my nose was running and I had a little heaviness in my chest. I thought I might be coming down with a cold, but the symptoms could also be related to the strenuous hike I had just completed. The second day, to Courmayeur, was long and exhausting. The third day, to Champex-Lac, was the longest of the trip (31.5 miles), but the terrain was a lot easier, especially on the second half. But I started Day 3 already in an exhausted and dehydrated state. My energy level was much lower than usual, and I had to go slower than usual and take frequent rest stops before making it over the Grand Col de Ferret and into Switzerland at about 2:40 pm. I had to do the final leg of the hike into Champex-Lac with a headlamp, and didn't arrive at the Relais d'Arpette until around 9:30 pm, after nearly 14 hours of hiking. The owners were very nice and saved some hot food for me even though their kitchen was officially closed.

I had already decided that I wasn't up to hiking the fourth day, even though it would be easier than days 2 and 3. My cold, or whatever it was, had gotten worse, and I had developed a sore throat. My energy level had crashed. So I arranged for a taxi ride back to Chamonix. When I got to the hotel there, I tested positive for COVID. So that is why I was so weak the third day. I had correctly assessed my fitness as good enough to do the 4-day tour, but something like COVID can mess anything up. At least I got three good days of hiking in.

I found kimkim to be professional and helpful throughout. The arrangements we had made all held up. I would not hesitate to book with kimkim again.

Local specialist: Thomas Bringuy
Thomas
Thomas Bringuy
Local specialist in Chambéry | Replied on Sep 28, 2023

Hello Ronald

It was a great adventure, and it was a real pleasure to organize this trip for you !

Thomas

Phenomenal Experience with kimkim and in Greece
Greece | Sep 6 - Sep 16, 2023

Audrey
Audrey M.
Baltimore, MD | Reviewed on Sep 17, 2023
My wife and I just spent our honeymoon in the Greek Islands and it was as close to perfect as it could have been. Our experience with kimkim was extremely positive and stress free. Our local specialist, Antonis, could not have been more amazing. From the very beginning of the planning process, he was flexible with our requests and changes, never pressured us to agree to anything we didn't want, and was all-around professional and highly competent. In the months leading up to our trip,... Read more

My wife and I just spent our honeymoon in the Greek Islands and it was as close to perfect as it could have been.

Our experience with kimkim was extremely positive and stress free. Our local specialist, Antonis, could not have been more amazing. From the very beginning of the planning process, he was flexible with our requests and changes, never pressured us to agree to anything we didn't want, and was all-around professional and highly competent.

In the months leading up to our trip, he was highly responsive to our questions and provided us everything we needed in a timely manner.

But even better than the pre-trip assistance, was his assistance while we traveled to Greece and while we were there. We encountered several delays between airline and water ferry issues, but Antonis was there to guide us and check on things and give us valuable information usually within minutes. He didn't leave us on our own once the trip was planned, he was there through all the hiccups and snags along the way.

While in country, Antonis REALLY set us up with a great experience. He set up all the transportation to and from the airport, the water ports, and to our excursions. The drivers were always on time, pleasant, and had very nice and reliable vehicles (Mercedes every time!) which made us feel comfortable and made the trip enjoyable. The two catamaran trips we took went flawless and were an incredible experience. The staff were professional, pleasant, and really took first-class care of us. Again, Antonis set us up with the best of the best.

The accommodations were also outstanding. Ada from Modernity Suites in Santorini was beyond amazing. She was super helpful with our check in even though we arrived late due to a flight delay. She was always on site and more than willing to help with anything we needed. She recommended a laundry when all our clothes were soaked from being left in the rain on the airport tarmac. She recommended places to visit while in Santorini and even made travel arrangements for us to the beach and back. Her staff made us an incredible breakfast every morning (made to order) and it was delivered to us on time, warm, and delicious.

Antonis also hooked us up in Naxos with a BEAUTIFUL room at the Santana Luxury Suites. The room was exquisite and the ocean front view was something off a post card.

Finally, the hotel in Athens was also gorgeous. Located in downtown Athens in the middle of everything (dining, historic sites, etc), the Elia Ermou Athens Hotel was a great bookend to an amazing trip.

Thank you Antonis, Ada, Sunset Oia, and Naxos Catamaran for an unforgettable honeymoon in Greece!

Ron and Audrey

Hotel Reviews
Modernity Suites
Santorini

Gorgeous view, incredible staff, and outstanding location. Ada and her team are what would have me stay here again!

Authenticity & Character
Cute, quaint, lovely space. Very European feel.
Location
Right in downtown Fira, close to literally EVERYTHING. But quiet and comfortable. The view looking over the water was something we couldn't wait to see each morning.
Staff
Ugh, so friendly and warm. I felt like we were their only customers. Ada is the best!
Cleanliness & Comfort
Clean, quiet and comfortable. We always came back to a fresh and clean room each evening. And if we needed anything, they gave it to us immediately.
Santana Luxury Suites Naxos
Naxos

Perfectly situated on a quiet portion of the beach with a view to die for. The hotel and restaurant staff were attentive and friendly. The food and drinks at the hotel had us eating there daily.

Authenticity & Character
Modern room with automatic shades, fancy lighting, and a view of the ocean from your bed! Updated bathroom and shower...everything was first class.
Location
Amazing! Quiet, away from the crazy part of the public beach about a 1/4 mile away, and within walking distance of several great restaurants where you could eat literally on the beach and watch the sun set.
Staff
Attentive, helpful, and super friendly.
Cleanliness & Comfort
Bed was made, whole room cleaned, and fresh towels every day. Pefection!
Elia Ermou Athens Hotel
Athens

Modern hotel with professional and friendly staff.

Authenticity & Character
Super modern and high quality beds and bathrooms with marble.
Location
In the middle of Athens in a beautiful, safe area with TONS of shops and restaurants. The 7th floor restaurant overlooking Athens and the Acropolis is unbeatable.
Staff
Friendly and helpful in every way.
Cleanliness & Comfort
The bed was super comfortable and the bathroom was out of a magazine.
Activity Reviews
Catamaran Sunset Cruise
Catamaran Sunset Cruise
Santorini

Best experience we could have ever asked for. The staff on board the Sunset Delos (George, Yannis, and Katerina) were awesome and the dinner they cooked for us was other world.

Quality of Experience
On time crew, professional, safe, and all-around awesome and pleasant. Offered beer, wine, and snacks, plus an amazing lunch!
Food
EVERYTHING! lol
Guides, Drivers and Staff
First-class, friendly, and wonderful,
Transport
On time, reliable, clean, and pain free!
Morning Catamaran Cruise
Morning Catamaran Cruise
Naxos

We left early once everyone was on board which gave us even more time for this amazing experience.

Quality of Experience
The entire thing was amazing. The sites where we stopped to swim, the meal, the hospitality were all first class.
Food
Authentic Greek meal! Phenomenal.
Guides, Drivers and Staff
The staff was so friendly and welcoming and seemed like they wanted us there.
Transport
Flawless, on time and comfortable.
Local specialist: Antonis Alexandrou
Antonis
Antonis Alexandrou
Local specialist in Athens | Replied on Sep 27, 2023

Dear Audrey and Ron,

It was a great pleasure interacting with you during the planning of your honeymoon in Greece!!
You were always so nice and polite and this made my work even more pleasant!!

I am so happy to know that you had a great time and that you enjoyed every moment!!!

From the depth of my heart, I would like to wish you a long and happy marriage full of beautiful moments!!

With my best regards!!

Antonis

Beautiful experience
Iceland | Sep 9 - Sep 16, 2023

Isabel
Isabel H.
United Kingdom | Reviewed on Sep 17, 2023

We had an amazing trip and are very thankful for all of Terry’s help, especially with multiple changes of plans.

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Sep 18, 2023

Welcome home, Isabel. I am so happy that you had such an amazing trip; your pictures are wonderful! And it looks like the weather cooperated for you. It was my pleasure to assist you with your trip - even though your parents were unable to travel as planned. Next time?! Thanks for the 5 star review. Cheers. Terry

Not on Lake Garda
Italy | Sep 7 - Sep 15, 2023

D
Diane F.
Branford, CT | Reviewed on Sep 17, 2023
We stayed at Ocelle Thermae and Spa in Sirmione Italy. We had asked for a room on Lake Garda. What we got was a room that had a lake view but the lake was across a busy street and the view was small as it was between 2 houses. The rest of the trip itinerary was top notch. Read more

We stayed at Ocelle Thermae and Spa in Sirmione Italy. We had asked for a room on Lake Garda. What we got was a room that had a lake view but the lake was across a busy street and the view was small as it was between 2 houses. The rest of the trip itinerary was top notch.

Activity Reviews
Private Boat Tour of Lake Como - Explore Bellagio
Private Boat Tour of Lake Como - Explore Bellagio
Italy

Very good private boat guide

Quality of Experience
Guides, Drivers and Staff
Transport
Bernina train from Como
Bernina train from Como
Italy

Bernina train is the best. Up close and personal to the alps.

Guides, Drivers and Staff
Transport
Bus needed to have a bathroom on board
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 18, 2023

Hi Diane,
thanks for your kind review.
I am glad that you had a wonderful time in Italy.
I am just sorry that the hotel in Sirmione didn't have what you expected.
Please, next time, inform your personal concierge... maybe we could change you/ update you to a new room.
Thanks, Valeria

Thank you so much for KimKim they made our t...
Greece | Sep 2 - Sep 10, 2023

Salwa
Salwa K.
United Kingdom | Reviewed on Sep 17, 2023
Thank you so much for KimKim they made our trip more easier, they provide for us all the facilities to enjoy my honeymoon. They are very professional and organized I recommend this agency 👌👌 Read more

Thank you so much for KimKim they made our trip more easier, they provide for us all the facilities to enjoy my honeymoon.

They are very professional and organized I recommend this agency 👌👌

Activity Review
Morning Cruise to Delos and Rhenia Islands
Morning Cruise to Delos and Rhenia Islands
Mykonos

The tip amazing the caption and the crew very friendly they prepared for us very nice launch 🫶😍

Quality of Experience
Amazing
Food
Guides, Drivers and Staff
Very nice staff
Transport
Local specialist:

Unfortunately Kristina and I never got on the...
Norway | Sep 6 - Sep 15, 2023

R
Ronald K.
Denmark | Reviewed on Sep 17, 2023
Unfortunately Kristina and I never got on the same page. Her idea of a good day was to start early and be busy all day seeing the sights, we are a bit more relaxed in our travel ventures. Read more

Unfortunately Kristina and I never got on the same page. Her idea of a good day was to start early and be busy all day seeing the sights, we are a bit more relaxed in our travel ventures.

Hotel Reviews
Flåmsbrygga Hotel
Flåm
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Blu Royal Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Bondeheimen
Oslo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Britannia
Trondheim

We did not go to Trondheim

Authenticity & Character
Location
Staff
Scandic Göteborg Central
Göteborg
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Oslofjord Dinner Cruise
Oslofjord Dinner Cruise
Oslo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Flåm
Quality of Experience
Guides, Drivers and Staff
Very kind and helpful
Transport
Fjord Cruise to Rosendal
Fjord Cruise to Rosendal
Bergen

To spend all day on this trip was a total waste of our time

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristiina Taukul
Kristiina
Kristiina Taukul
Local specialist in Norway | Replied on Sep 22, 2023

Hi Ronald and Barbara!

I'm sorry that my travel plans didn't suit you. Nevertheless, I hope both of you had a good time in Norway and are already thinking about coming back! :)

Kristiina

Dream vacation in Chile and our local special...
Chile | Sep 8 - Sep 14, 2023

C
Clara L.
Concord, NH | Reviewed on Sep 16, 2023
Dream vacation in Chile and our local specialist, Jesse, made it all possible. She was very responsive, and she planned out a great itinerary that was a perfect mix of touring and down time. All of the tours that she arranged for us were unique and special in their own way. One of our tours was cancelled due to weather conditions and we were promptly refunded. We were extremely happy and would highly recommend Jesse for anyone planning a trip to Chile. Read more

Dream vacation in Chile and our local specialist, Jesse, made it all possible. She was very responsive, and she planned out a great itinerary that was a perfect mix of touring and down time. All of the tours that she arranged for us were unique and special in their own way. One of our tours was cancelled due to weather conditions and we were promptly refunded. We were extremely happy and would highly recommend Jesse for anyone planning a trip to Chile.

Hotel Reviews
Hotel La Cochera
San Pedro de Atacama

Great location, truly wonderful staff, and immaculate. It's a bit bare bones, but very comfortable and I would certainly recommend La Cochera to anyone visiting San Pedro.

Authenticity & Character
Location
1/2 block away from the Main Street
Staff
Cleanliness & Comfort
NH Ciudad de Santiago
Santiago

The room was very large, consisting of a bedroom, walk-in closet, large sitting room, and bathroom. The bed was comfortable. The bathroom could have been a bit cleaner - the grout and bathroom fixtures looked a little worse for wear. The location was okay. We're walkers and it felt like a fairly long one to get to any of the neighborhoods/sites we wanted to see. We did end up taking cars several times which is unusual for us. Breakfast was good and the staff was friendly. I was allowed to check into my room a bit early, which was greatly appreciated as I was exhausted after a long day of travel. The overall vibe was a bit generic - it just didn't have a lot of personality or charm, but we were perfectly comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Santiago City Tour
Santiago City Tour
Chile

We had a wonderful guide who was extremely knowledgeable and gave us an insider's flavor for the city. We surely would not have gotten anywhere near the sense of the city that we got had we just walked about on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Stargazing Experience
Stargazing Experience
San Pedro de Atacama

This was a life changing experience. It is hard to describe how truly incredible the night sky is in Atacama. We were picked up promptly from our hotel. Initially there was some confusion because we were told that the tour would be in English, and when we were picked up the driver only spoke Spanish. However, when we arrived at the destination the actual guides spoke Spanish and English. There were about 20-25 people participating, and we were broken up into three groups - those of us taking the tour in English were one group and the other two groups were Spanish speaking. The groups took turns at the three stations. Our groups' first station was the snack station, where our guide told us about the indigenous peoples' relationship to the stars, and about various constellations. There was a fire. It was lovely. We then went to the photography station. They had a very high-tech camera set up so everyone was able to get a photograph that depicted how the sky looked - something regular cameras surely would not have been able to pick up. Finally, we went to the station that had a couple of high-powered telescopes. We looked at Saturn (you could see the rings using the telescope), and this was the most science-heavy part of the tour. We learned about why different stars are different colors, how they are formed and die, etc. Honestly the sky was so incredible on its own that I would have been happy sitting in a field just looking at it, but the tour added some much-appreciated context that made the experience even more special.

Quality of Experience
Guides, Drivers and Staff
Transport
The roads were dark and bumpy and the driver was FLYING. It was a little scary, although we came to learn typical of Atacama tour drivers . . .
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Sep 17, 2023

Hi Clara,

Thank you for your kind review! I'm happy you and Melanie had such a great time on this trip. It was my pleasure to plan this adventure for you both :)

All the best in your future travels,
Jesse

Unforgettable trip to Morocco
Morocco | Sep 8 - Sep 17, 2023

R
Rosario B.
Canada | Reviewed on Sep 16, 2023
This 10 day trip was very well organized and covered areas of great natural splendour and places of historical importance. The accommodations were mostly in traditional riads that were beautiful and offered great services.
However, the most important factor in making our trip unforgettable was having had Karim as our guide/driver.
Karim is very positive and respectful and was always sure to respond to our needs making us feel welcome and safe.
Karim’s deep and personal knowledge of the...
Read more

This 10 day trip was very well organized and covered areas of great natural splendour and places of historical importance. The accommodations were mostly in traditional riads that were beautiful and offered great services.
However, the most important factor in making our trip unforgettable was having had Karim as our guide/driver.
Karim is very positive and respectful and was always sure to respond to our needs making us feel welcome and safe.
Karim’s deep and personal knowledge of the sites and cultural aspects that make Morocco so unique contributed to our learning and enjoyment. There were innumerable highlights, one of the most memorable was our visit to a nomad family in their dwelling in the Atlas mountains. This interaction gave us a deep understanding of this centuries old way of life.
Our time in Morocco was marred by the occurrence of a strong earthquake that left much death and destruction. Karim kept us informed, answered all our questions and was very supportive and reassuring.
Karim’s driving skills are superb, be it on the highway, the cities, the desert or the mountain roads the rides felt safe and as confortable as possible.
We leave Morocco with great admiration for its varied and spectacular natural beauty, the uniqueness of its ancient and modern cities but mostly for the friendliness and resilience of its people, Karim being one great ambassador. We thank him and the team for making this trip so unforgettable.

Hotel Review
Elegancia Riad Boutique & SPA
Marrakech

Extremely friendly and helpful staff Very comfortable room Varied and tasty breakfast service The roof top garden is very relaxing

Authenticity & Character
Great architecture
Location
Within the historic centre
Staff
So friendly and eager to help
Cleanliness & Comfort
All including the room, the roof garden and the reception area
Activity Review
Private Transfer from Fez to Merzouga Desert
Private Transfer from Fez to Merzouga Desert
Morocco

Arriving to our desert camp on the back of a dromedary, what a unique experience! The camp had all of the comforts that one expects in cities but in this unique natural setting. We became aware that there is a great effort to offer these comforts with very little environmental footprint, which is so important. That day there was a sand storm, however, we were safe and protected. The food was tasty and the service impecable. At the end of dinner the staff put on a fantastic evening concert with traditional music, what a treat! Sunrise in the desert among the sand dunes is an experience to be remembered.

Quality of Experience
Great organization and care for detsil
Food
Varied and tasty
Guides, Drivers and Staff
Our awesome driver Karim and local organizer
Transport
Karim always on time with great driving skills. Vehicle in good condition and always kept clean
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Sep 19, 2023
Hi Rosario, Thank you so much for taking the time to share your thoughts about your recent 10-day trip to Morocco. We're delighted to hear that you had such a memorable experience, and we truly appreciate your feedback. We're thrilled to know that you found the trip to be well-organized and that it covered areas of both natural splendor and historical significance. Our team strives to create itineraries that showcase the diverse beauty and culture of Morocco. We're especially pleased to... Read more

Hi Rosario,

Thank you so much for taking the time to share your thoughts about your recent 10-day trip to Morocco. We're delighted to hear that you had such a memorable experience, and we truly appreciate your feedback.

We're thrilled to know that you found the trip to be well-organized and that it covered areas of both natural splendor and historical significance. Our team strives to create itineraries that showcase the diverse beauty and culture of Morocco.

We're especially pleased to hear about your positive experiences with Karim, your guide and driver. Karim's dedication to ensuring your comfort and safety is one of our top priorities, and it's wonderful to hear that he went above and beyond to make you feel welcome. His deep knowledge of Moroccan sites and cultural aspects adds a valuable layer to the experience, allowing you to truly immerse yourself in the country's rich heritage.

We're sorry to hear about the inconvenience caused by the earthquake that occurred during your stay, but we're glad to hear that Karim was there to provide support, information, and reassurance during this challenging time.

Safety is paramount to us, and it's reassuring to know that you felt secure throughout your journey with Karim behind the wheel. His driving skills are indeed top-notch, ensuring that your rides are as comfortable and safe as possible.

Once again, thank you for choosing us for your Morocco adventure. We hope that you'll carry these unforgettable memories with you for years to come.

Best Regards,
Hamza

A five star experience!
Portugal | Sep 6 - Sep 15, 2023

Julie
Julie C.
Lansdale, PA | Reviewed on Sep 16, 2023
We had a wonderful vacation in Portugal! Pedro was very patient and flexible as we built the itinerary and very responsive to our questions while we were in Portugal. All of our guides were very knowledgeable and informative with good restaurant recommendations following the tours. We loved leaving the driving to others who were always punctual and helpful. A five star experience! Read more

We had a wonderful vacation in Portugal! Pedro was very patient and flexible as we built the itinerary and very responsive to our questions while we were in Portugal. All of our guides were very knowledgeable and informative with good restaurant recommendations following the tours. We loved leaving the driving to others who were always punctual and helpful. A five star experience!

Hotel Reviews
PortoBay Marquês
Lisbon

This hotel was lovely - we appreciated the extra space of a junior suite and the staff were very friendly and helpful. We wish it was located in the historic district instead of the outskirts of that area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Porto - Rua das Flores
Porto

Location and a charming lobby were the highlights. Nice big bathrooms but the bedroom was tight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Cascais Miragem
Cascais

Beautiful setting and luxurious accommodations. Wish we had more than one night there!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon Walking Tour + Delicious Portuguese Flavours
Lisbon

Our guide Marguerita was very knowledgeable and so much fun to talk to!

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We were forewarned that dinner was not the highlight and that was the truth! We enjoyed the music.

Food
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

We loved Belem - stayed longer with tickets for the monastery.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

One of the highlights of our trip! We really liked our driver Miguel and appreciated his recommendations for lunch and activity after Peña Palace.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Lots of good information provided with an emphasis on the Jewish experience in Porto.

Quality of Experience
Guides, Drivers and Staff
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

Another trip highlight. Gorgeous country, wonderful boat ride and delightful winery experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 16, 2023

Hey Julie,
Thank you so much for taking the time to write this review! I am thrilled to hear you had a 5* experience in Portugal!I had so much fun organizing this experience with you and Ann.
It will be an absolute pleasure to work with you (again), your friends or family in the future.
All the best,
Your friend in Portugal - Pedro

GreatTrip to Costa Rica
Costa Rica | Sep 1 - Sep 9, 2023

Cassio
Cassio S.
Phoenix, AZ | Reviewed on Sep 16, 2023
Going during the “rainy” season was a nice idea. We had small groups, the restaurants were empty and we got great service. Trips were all well guided by smart and caring folks. The highlight was watching a sea turtle lay eggs on the beach, bury them and return to the sea. Road trips were a little long, but a small price to pay to get to the great sites Read more

Going during the “rainy” season was a nice idea. We had small groups, the restaurants were empty and we got great service. Trips were all well guided by smart and caring folks. The highlight was watching a sea turtle lay eggs on the beach, bury them and return to the sea. Road trips were a little long, but a small price to pay to get to the great sites

Hotel Reviews
Crowne Plaza San José La Sabana
San José

Nice evening stopover from the airport to our destinations

Authenticity & Character
Location
Not too far from airport
Staff
Friendly
Cleanliness & Comfort
Manatus Hotel
Tortuguero

Wonderful location, staff, food and ambiance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Cameleon Boutique Hotel
Puerto Viejo

Unique hotel with a wonderful “jungle” vibe. Staff was friendly and accommodating. Nice pools. Food was nice. Beach was scenic

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Free day in Puerto Viejo de Talamanca
Free day in Puerto Viejo de Talamanca
Puerto Viejo de Talamanca

Just did a massage, went to the pool, ate and slept

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tortuguero Village Guided Visit
Tortuguero Village Guided Visit
Tortuguero

Got a chance to see the town for some shopping.

Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero National Park - Boating
Tortuguero National Park - Boating
Tortuguero

Best part of the trip- seeing a mama sea turtle lay eggs, bury them and return to the sea

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Hiking in Cahuita National Park
Snorkeling & Hiking in Cahuita National Park
Puerto Viejo de Talamanca

Great visibility in warm water

Quality of Experience
Guides, Drivers and Staff
Transport
Horseback riding on the beach
Horseback riding on the beach
Costa Rica

Great highlight of the trip. Saw sloths and monkeys before hitting the beach. Wonderful cool, cloudy day

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Sep 18, 2023

Hi Cassio,

First of all, thank you for the review.

I am glad to hear that you and Noel had a good time visiting the areas of Tortuguero and Puerto Viejo de Talamanca, the Caribbean coast of the country is very exotic and one of my favorite areas to visit, so it makes me happy that you have enjoyed them too.

Anytime in the future when you are ready to explore some other areas of our small but diverse country, just let us know, we will be happy to welcome you again.

Regards,
Randall

A great trip planning partner
Iceland | Sep 8 - Sep 14, 2023

shelley
shelley w.
Canada | Reviewed on Sep 16, 2023
We could not have planned our trip without the help of Gummi. (Gudmundur Oli). He was full of helpful ideas and worked with me to tailor the timing and locations to suit our style. He had patience for all my questions. Also most importantly was super quick with answers and when I needed him on the trip he answered the phone, solved any issues and checked up after. He is a great and knowledgeable person to partner with. Read more

We could not have planned our trip without the help of Gummi. (Gudmundur Oli). He was full of helpful ideas and worked with me to tailor the timing and locations to suit our style. He had patience for all my questions. Also most importantly was super quick with answers and when I needed him on the trip he answered the phone, solved any issues and checked up after. He is a great and knowledgeable person to partner with.

Hotel Review
Center Hotel Arnarhvoll
Reykjavík

Loved the view of the Harpa. Amazing bar and view from the breakfast room.

Authenticity & Character
Clean Icelandic design
Location
Staff
Georgia was amazing and patient at the front desk gave us an upgrade to a lovely room. Very good customer service.
Cleanliness & Comfort
Lovely view
Activity Review
Sky Lagoon - Experience the seven-step Sky Ritual
Sky Lagoon - Experience the seven-step Sky Ritual
Iceland

An other worldly experience. Calming and relaxing.

Quality of Experience
Unique and well designed
Guides, Drivers and Staff
We lost a jacket and the staff helped find it
Transport
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Sep 17, 2023

Thank you so much for the kind words Shelley. I'm happy to hear the trip was a great success and that you enjoyed it so much.
Maybe I should start planning your return trip soon? haha :D

All the best
Gummi

Perfection!
Croatia | Sep 6 - Sep 13, 2023

Sue
Sue H.
Montclair, NJ | Reviewed on Sep 16, 2023
Wow! My husband and I are seasoned travelers, and this was one of our best vacations ever! Robi was so knowledgable, responsive and SO generous in helping us plan the perfect trip. Though we moved around a lot (We wanted to see everything!) the pacing was perfect, and we had something cool to explore each day. We covered Istria, 2 national parks, and the Dalmatian coast in 14 days!
There were so many highlights, but the most unexpected was our 4 day bike excursion from Kocula to Dubrovnik...
Read more

Wow! My husband and I are seasoned travelers, and this was one of our best vacations ever! Robi was so knowledgable, responsive and SO generous in helping us plan the perfect trip. Though we moved around a lot (We wanted to see everything!) the pacing was perfect, and we had something cool to explore each day. We covered Istria, 2 national parks, and the Dalmatian coast in 14 days!
There were so many highlights, but the most unexpected was our 4 day bike excursion from Kocula to Dubrovnik with our incredible guide, Borna. He led us on the most beautiful roads with stunning views and delightful stops along the way (vineyards for wine tasting, beautiful bays for swims, old monasteries, local meals . . ) He and Robi found roads that were not only gorgeous, but relatively traffic free, which was important given that the narrow winding Croatian roads have little to no shoulder. Borna was a delight, following us in the van, making sure we never made a wrong turn, and that we were always well equipped with water, snacks, and everything else we could possibly need! (Frankly, I expected someone to show up with e-bikes and GPS routes. I did not realize that we would have the same kind of personalized service as the more expensive group bike tours!)
Another highlight was the spectacular Oyster experience where we got to eat fresh oysters straight from the sea and drink homemade wine with one of Ston's premiere Oyster farmers -- while learning about oyster farming onboard his little boat.
So many great experiences (Shout out to Ovi, our awesome tour guide in Split!) I could go on and on, but suffice to say that Robi was SO accommodating and attentive to every last detail. His inside knowledge and suggestions were spot on. (e.g., Ston, the town I was on the fence about, ended up being one of our favorites!)
This was our first time booking with KimKim and we are hooked! Hvala to Robi and Borna!!!

Hotel Reviews
Malo More
Ston

What a find! This brand new, charming, spotless 2 bedroom-2 bathroom home in Mali Ston was an unexpected gift! Surrounded by fig, lemon, lime, pomegranate trees + rosemary and lavender with tons of room to spread out and chill! Nice break from hotels in this charming little town!

Authenticity & Character
Location
Cleanliness & Comfort
Riva Marina Hvar Hotel
Hvar

Beautiful upscale hotel right on the water. Excellent service!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cycling on Korčula island
Cycling on Korčula island
Korčula
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling On Pelješac Penisula  To Ston
Cycling On Pelješac Penisula To Ston
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Cycling Mljet island and National Park
Cycling Mljet island and National Park
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
 Cycling from Ston across hinterlands torwards Dubrovnik
Cycling from Ston across hinterlands torwards Dubrovnik
Croatia
Quality of Experience
Guides, Drivers and Staff
Transport
Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Dubrovnik is a beautiful historic city that must be visited, however, it can ge very crowded!

Visit to Korčula island and town
Visit to Korčula island and town
Korčula
Hvar island and town
Hvar island and town
Hvar
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik

Lovely driver picked us up at the city walls and even suggested a stop to take a final photo over Dubrovnik!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Sep 16, 2023

Hi Sue,
thank you very much for your feedback and nice words much appreciated! But thank you most for your TRUST! I know that everyone wishes to do what everyone does, but there is so much more out there, and we are very happy and proud that we provide local insight knowledge, and local experiences in Croatia with no match, which are hard to copy!

I am glad you left the country with nice memories and that Kimkim will hopefully be your partner for future trips!

THANK YOU.

Best

Robi

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.