Kimkim Trip Reviews

4.8
Based on 20,192 ratings
Read 20,192 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Norway is Beautiful
Norway | Jul 22 - Jul 27, 2024

Craig
Craig B.
Chicago, IL | Reviewed on Jul 28, 2024
Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you! Read more

Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you!

Hotel Reviews
The Hanseatic Hotel
Bergen

It was awesome to experience staying in such a well aged hotel that has lots of stories to tell over the decades. Great location to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balestrand Hotel
Balestrand

Loved having a balcony that overlooked the Fjord. Sauna and Fjord swim was an experience that we were glad we did.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oslo Guldsmeden
Oslo

Very well kept. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Hi Craig, thank you so much for your review! I am really happy to read you had a nice time and enjoyed meeting our local guides! The best way to get to know a place, through the people. :-) I hope to see you and your family in Norway another time. Best wishes, Linda

Incredible trip!
Norway | Jul 7 - Jul 21, 2024

Katie
Katie C.
France | Reviewed on Jul 28, 2024

I usually plan all my travel by myself but was feeling a bit overwhelmed with figuring out where to go and what to do in Norway. Maria did a wonderful job tailoring the trip to our interests. We loved our kayak and hiking tour with Mads in Alesund. Kayaking in Geiranger was also a highlight. The accommodations were great and the distance between towns was perfect and allowed us to see breathtaking vistas but not have to drive all day. The entire trip went smoothly and we wouldn’t hesitate to use Kimkim again.

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 29, 2024

Dear Kelly.!

As I was reading your review I just couldn't stop thinking that this is the reason I do this. ! I just loooove that you enjoyed Norway as it is, that you get the chance to admire the views and greatest scenarios and most of all create everlasting memories with your family.!

Thank you for the trust and for letting me be part of this!
-Maria

Perfect Trip planned for us!!!
Norway | Jul 19 - Jul 26, 2024

Linda
Linda Z.
Chicago, IL | Reviewed on Jul 28, 2024
We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions. Read more

We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions.

Hotel Reviews
Hotel Brosundet
Ålesund

Larger upscale hotel that seems like it was the nicest in Alesund.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hustadvika Havhotell
Fraena

Comfortable lodging on the sea in a remote area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Storfjord Hotel
SKODJE

Luxury hotel that over looks the fjord and mountains in the distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sagafjord Hotel
Sæbø

Most beautiful views of fjord and mountains! Comfortable hotel that could use some updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-Bike and Hike with a Guide
Skodje

Fun morning mountain biking and hiking.

Quality of Experience
Guides, Drivers and Staff
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord

Most beautiful place to kayak!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Thank you so much for your review, Linda. It was such a nice pleasure to work with you and plan the trip together. I really love to see your photos, so nice memories. Hope to see you back in Norway another time! Best wishes, Linda

Norway was Fabulous
Norway | Jul 20 - Jul 27, 2024

Claire
Claire S.
San Jose, CA | Reviewed on Jul 28, 2024
This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax. One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it... Read more

This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax.

One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it to often and it wasn’t part of the list of excluded costs and that was a big expense to swallow after already paying for everything else, and I only found this out after the fact when booking the rental car. Another tip for the company: when we talked to Mathia via zoom, it smoothed a lot of issues we were having (and many iterations of the itinerary). I would recommend setting up at least 2 calls to be sure everyone is on the same page, to start the process and to finalize plans.

Once in Norway, there were a few hiccups with tour operators shifting plans, and both Mathia and Tricia were able to help us navigate those changes pretty effectively, and refunded what I wasn’t able to do. Mathia sent along spectacular hikes for us to do in hours of the day where we didn’t have plans (there are lots of hours in summer in Norway!).

We loved staying at Skagakaia (so quaint and Lone who operates the inn kept us fed with really yummy Norwegian foods) and the hiking around it as well. We did a kayak tour of a fjord with Ian while staying there, and it was so neat to go in the evening as the sun was setting! We saw lots of wildlife and got some great pointers to improve our technique. We also took a trip to Litløya and loved the tour of the lighthouse as well as our walk around the island to see historical settlements and notable geographic features.

We went to Andenes next and did a whale watching tour where we were surrounded by a pod of pilot whales, and some of them even interacted with our boat. From there, we took Mathia’s suggestion to hike Måtind which I would highly recommend to anyone in the area looking for a challenging but breathtaking hike.

Next we drove to Stokmarknes and did the 4 summit hike with Robin. This was a beautiful hike, a little less challenging than some of the others we had done, but the other option he had for us was more technical and we didn’t necessarily want to get into climbing on rocks with steep drop offs. If we make it back, we’d probably give that other hike a try. We enjoyed Norwegian chocolate and explored fields of wild cloudberries and blueberries.

Our last day we were in Stokmarknes again and did a bike tour of the coast of the island with Robin. Both of us are very anxious bikers but the tour sounded so fabulous that we wanted to give it a go. Because we had a flight to catch that evening, the tour was shortened a bit, but we made it out to a gorgeous beach with the Lofoten islands in the distance. We spent some time there and considered swimming were the weather a little warmer. From there we road back a little ways to the most adorable little art gallery/ cafe that also has a beautiful hidden lake (?!). We canoed around the lake, and then returned to the cafe for lunch and coffee/tea. Even as a novice bike rider, this tour was accessible (if challenging) and I really loved it.

We then made it back and caught our flight back. Truly an amazing trip. The only knock I would have on the actual itinerary was we would have appreciated more activities on days when there was just one tour, because we were trying to pack in as much as possible on long days, and had communicated this in the planning process.

Hotel Reviews
Thon Hotel Oslo Airport
Gardermoen

Nothing special, hotel by the airport but it served its purpose. Note that the shuttle from here to the airport is available for a small fare.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Richard With
Stokmarknes

Nice hotel but kind of strange to have such a nice hotel in such a small town with not much to do around it. We had scheduled tours to do but on off times didn’t know where to go. The room itself was well laid out and not too small. The beds were comfortable and my friend loved the pillow so much she looked up the brand to buy it for herself. The bathroom was also really nice and modern. Random to note, but the hair dryer was the best I used in Norway. The included breakfast was quite extensive and satisfied both an American breakfast craving as well as Norwegian tastes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skagakaia

So quaint and really cute! Enjoyed exploring all the common areas and eating in the dining room. The views from the shared patio area were stellar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Narvik
Narvik

They canceled my reservation when I didn’t show up by 6pm, which I was never scheduled to do, then with flight delays ended up there at 9:45. But what the heck?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotell Marena
Andenes

Had a funny smell like body odor in the room, possibly sewage? But was clean and decently comfortable. Just not very impressive and the smell.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour with Skagakaia Guide
Tour with Skagakaia Guide
Norway

We went kayaking with Ian! It was gorgeous, we saw eagles and lots of sea life and he let us tool around the fjord for about 3 hours. Loved this, and felt like my kayaking improved with his tips.

Quality of Experience
Guides, Drivers and Staff
Transport
He picked us up at the inn we were staying at but we drove ourselves.
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 06, 2024

Dear Claire,
Thank you very much for your kind and detailed review.
I will take good care of your advices and possible improvements for my next travelers visiting beautiful Vesterålen. I am happy you enjoyed the places, the activities, and the hiking trails I recommended based on my personal experience.
Best Regards
Mathia

Great time
Indonesia | Jun 29 - Jul 12, 2024

Robert
Robert F.
Allentown, PA | Reviewed on Jul 28, 2024
We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better. Read more

We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better.

Hotel Reviews
Sudamala Resort, Komodo, Labuan Bajo
Labuan Bajo

A bit isolated on the south side of town with very little withing walking distance. Needed to take the hotel shuttle to the downtown area. If you want to stay at a resort (with a respectable restaurant) and only go on day trips to the island, it is fine. I would have preferred a hotel in town to get more variety in restaurant options and have some shopping opportunities.

Authenticity & Character
Solid resort.
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Bali Ngurah Rai Airport
Denpasar

Predictable quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adiwana Bisma
Kabupaten Gianyar, Bali

Centally located. With our program, a driver picked us up and its location was a negative. Traffic in Ubud was terrible, so a hotwl outside of town would be better.

Authenticity & Character
No charm. Confusing room layout.
Location
Staff
Cleanliness & Comfort
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

Hot springs are a nice twist to the resort experience. Went on the Menjangan snorkel tour from their dive shop. A bit disappointed how short it was with no visit to the island. I would pick another resort that is closer to the island with a better tour.

Authenticity & Character
The cleanest (and probably best) way to do hotsprings in Indonesia.
Location
Felt isolated. Everything onsite so that is okay.
Staff
Restaurant is very well managed with great food.
Cleanliness & Comfort
Large room with semi-outdoor bathroom was the best setup that we experienced. Complements to the archetect.
Kunang Kunang Tent Resort
Banyuwangi

For Glampers. Not a real outdoor experience.

Authenticity & Character
Location
A hotel in town would be better. This is hidden down some backroad. Only thing close is a mosque that loudly plays prayers at 4:30 in the morning. Ruins any outdoor vibe.
Staff
Room check when leaving took way too long.
Cleanliness & Comfort
Air conditioning good. Good amount of mosquitos. Restaurant food was surprisingly good, but the humid outdoor air and mosquitos detracted from the experience.
Jiwa Jawa Bromo

It gets cold up there.

Authenticity & Character
Location
Close to Bromo
Staff
Cleanliness & Comfort
Ndalem Kartowikoro 1835 Coffee & Eatery Hotel
Jawa Tengah

Why is this a "Coffee" place? My wife had to specially ask for a cup of coffee.

Authenticity & Character
Nice to get away from the hustle of the big hotels.
Location
Staff
Manager did not speak any English.
Cleanliness & Comfort
One of the few places with good TV and working WIFI.
Meliá Purosani Yogyakarta
Authenticity & Character
Location
Wish that we could have walked around. I think that it is in a good location, but not sure.
Staff
Cleanliness & Comfort
Great restaurants.
Hotel Anara Kualanamu
Sumatera Utara

Marginal airport hotel

Authenticity & Character
Meals boring.
Location
In the airport, fine. I would have preferred a nicer hotel 10-20 away.
Staff
Cleanliness & Comfort
Loud airline announcements through the night.
Tabo Cottages
Sumatera Utara

Wanted to stay another day to unwind.

Authenticity & Character
Well balanced clients
Location
Staff
Cleanliness & Comfort
Sinabung Hills Berastagi
Berastagi
Authenticity & Character
Resort for Indonesian travellers. Good place to relax. We did not use its potential, so probably not the best for an intermediate stop betweem Bukit Luwang and Lake Toba.
Location
Staff
Lack of English made getting meals challenging.
Cleanliness & Comfort
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Seemed like production line for European visitors.
Location
Staff
Cleanliness & Comfort
Small room. With such a modern design, one would expect air conditioning.
Camping Tent Bukit Lawang
Sumatera Utara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Its camping.
Terrario Tangkahan
North Sumatra

Best in the area, at least according to our trusted guide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food was made locally. Very authetic but a little sparse for us.
Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified
Medan

Centrally located. Large functional rooms. Great breakfast with the best coffee in our 22 day Indonesian trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
Ngurah Rai International Airport (DPS)

Very crowded airport. Took us straight to correct areas.

Guides, Drivers and Staff
Visit Komodo Island
Visit Komodo Island
Indonesia

We went two days to the islands at various stops. Nonstop A+ sites. Everybody is going out to the same places so get a big boat that is fast to allow you to spend more time at each site. The group from your boat will be mixed with 100 people from other boats when snorkeling, on the beach. Still it is possible to get a personal experience.

Guides, Drivers and Staff
Our DTour guide was the best. Everyone on our 25 people boat felt special.
Trekking at Rinca Island
Trekking at Rinca Island
Indonesia

Best place for dragons. We went in late afternoon and they were active. Watchout.

Visit Pink Beach
Visit Pink Beach
Indonesia

Really pink. Your photos will appear photoshopped.

Sunset in Kalong Island
Sunset in Kalong Island
Indonesia

Millions of boats waiting for the bats to come out. A party atmosphere.

Visit Rangko Cave
Visit Rangko Cave
Indonesia

More of a beach destination that is great for kids. Local boat ride takes you to the dock and a nice small beach with a stand selling food. Nice to hang out there and have a picnic. Going to the cave was pleasant, but an average experience. Its a short hike with sandals. Cave floor has been changed to "an ampitheater" with steps so that everyone (it was crowded) has space to leave their towels and shoes. Kids love it and splash around constantly in the salty water. The entrance is large enough that the cave pool is adquately lit. Humid and stuffy air. We limited ourselves to a 5 min swim but could not get a cave picture without a kid or a swimmer trying to get a selfie.

Visit Amelia Sea View
Visit Amelia Sea View
Indonesia

Good if you are a goat and love to climb every hill that you see. Very windy and dry. View was nice but nothing compared to the Komodo island views. I would skip unless you want to see a sunset.

Guides, Drivers and Staff
Nice guy. Drove very slow making this seem even more like a waste of time. Driver did take us to the seafood restaurant which was excellent choice.
Visit Mirror Stone Cave
Visit Mirror Stone Cave
Indonesia

Great dry cave. Its a small cave but fun since you need to put on a helmet and crawl a little. The local guide made it extra special.

Guides, Drivers and Staff
Local guide made it a custom experience.
Watch the Sunset at Tanah Lot Temple
Watch the Sunset at Tanah Lot Temple
Indonesia

Did not go since it would be high tide for our visit. Instead went to Goa Gajah Temple which was very interesting.

Guides, Drivers and Staff
Flexibity and knowledge.
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

If you like a manicured garden trails, ziplines and selfies, this place is for you. Not a realistic coffee plantation or a rice terrace farm. Go to a real rice terrace and coffee plantation and avoid this overly crowded place. Doesn't check any of my boxes.

Guides, Drivers and Staff
Guide should have known we would not have liked it.
Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia

If you want to see monkeys, go here. They are well fed, so not really very aggressive. Grounds and temples created a nice scene. Touristy, but worth it and definitely a highlight.

Guides, Drivers and Staff
Guide really made it easy for us. So many people there.
Visit Agung Rai Museum of Art
Visit Agung Rai Museum of Art
Ubud, Bali

Nice restful museum with some local and european transplants artists. Owner was there and was very passionate adding interesting stories. Grounds were nice too.

Visit Ubud Palace
Visit Ubud Palace
Indonesia

Interesting but the Jogya palace was better

Guides, Drivers and Staff
Transport
Experience Coffee Plantation Tour
Experience Coffee Plantation Tour
Indonesia

Cancelled this.

Visit Banyu Wana Amertha Waterfall
Visit Banyu Wana Amertha Waterfall
Indonesia

Did not go here. Went to Labuhan Kebo Waterfall instead which was awesome and was 5 stars. Less crowded, not touristy and you could go swimming. More famous Red Coral waterfall nearby (but didnt see). I recommend getting a hotel in the area and spending an entire day hiking the Munduk waterfalls and the surrounding clove farms.

Guides, Drivers and Staff
He was flexible enough to change to this excellent choice.
Witness the Blue Flame of Ijen Crater
Witness the Blue Flame of Ijen Crater
Indonesia

Ijen was closed. Driving there the day before, it was impressive to see from a distance. Driving through the coffee plantation on mountain was fun. You need a tour of a coffee plantation in the area (or just a stop at a very nice coffee resto). Make sure people have a backup plan for sites to see that day.

See Caldera of Semeru Tengger
See Caldera of Semeru Tengger
Indonesia

Went here in the dark to see the sunrise. Only a few people on the rim, so very nice. Since it was dark, we could see the red glow on the lava.

Guides, Drivers and Staff
I think it was his plan to switch the order. Great move. I would formalize this order as a tour option.
Go to Mountain Pananjakan Point
Go to Mountain Pananjakan Point
Indonesia

Did not do this at sunrise. There was a traffic jam going to the site and the jeeps were not moving. Instead, we went to King Kong hill later in the morning to see the panarama view. With only a few people on the platform it was much more personal. Worked for us and view still awesome.

Guides, Drivers and Staff
Driver/Guide was flexible. Definitely motivated to give us the best experience.
Visit Prambanan Temple
Visit Prambanan Temple
Indonesia

Like this even better than Borobodur.

Kota Gede Walking Tour
Kota Gede Walking Tour
Yogyakarta

Went to burial area, but it was closed. Put on traditional clothes just to see the few (very average) things that were open. Stetched out to 30 minutes with no real walking. Waste of time.

Guides, Drivers and Staff
I think we stopped here so the guide could drop us off and rest.
Visit Madakaripura Waterfall
Visit Madakaripura Waterfall
Indonesia

Motocycle ride to site was fun. The hiking past the splashing water of the falls was unique (at least for our trip). The 360 degree waterfall canyon makes it impossible to capture the awesome experience with a camera.

Guides, Drivers and Staff
Local guides great.
Snorkeling in Menjangan
Snorkeling in Menjangan
Indonesia

Snorkeling was great but it was a short tour (9am-3pm). Only two snorkeling events, which was plenty for the day, lasting 30-45 minutes each. Lunch on boat, boring. A much better tour would have include an island visit to stretch our legs and have lunch. Make it an 8am-4pm tour or start the tour from a closer hotel.

Guides, Drivers and Staff
Nice folks. Prefitting the equipment the day before was a nice, well organized, touch.
Transport
Start tour closer, or get a bigger and faster boat.
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta

Part of the Joyja palace area. Probably the best part. See palace review for more details.

Visit Keraton Yogyakarta (Yogyakarta's Palace)
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Indonesia

A must see. Park guide was awesome.

Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Visit Mendut Buddhist Monastery
Visit Mendut Buddhist Monastery
Indonesia

A great complement to Borobudur temple. Mendut temple is smaller but the environment and statue inside was nicer.

Guides, Drivers and Staff
Guide took us there but was hurried. He always felt like he was checking the box. Friendly and professional, though.
Transport
Visit Pawon Temple
Visit Pawon Temple
Yogyakarta

Did not go. Driver did not take us there. Went to Medut Temple instead. Did not have enough time to do everything on itinerary.

Guides, Drivers and Staff
Transport
Free Time in Menjangan
Free Time in Menjangan
Indonesia

Stuck at the Mimpi resort. Nice place to relax. Not really a place to explore like a local beach would be.

Visit Borobudur Temple
Visit Borobudur Temple
Indonesia

One of the big 3 must-sees in Jogja. Climbing up the temple is a must. The flow of people was well managed and you could get some alone time with the temple.

Guides, Drivers and Staff
Park guide was fine, but then we got lost from the group when climbing up. Maybe that was the point to explore on your own.
Visit Silimalombu Eco Village
Visit Silimalombu Eco Village
Samosir Island

Did not go to this place. Read about it online: it was a farm, mostly selling stuff with a tourist (Western food) buffet. We went to Sigurgur Beach for a nice relaxing lunch instead.

Visit the Ancient Tomb in Tomok
Visit the Ancient Tomb in Tomok
Samosir Island

Nice tomb. Guide also went to another tomb on the island (Museum Huta Bolon Simanindo) which was nice

Guides, Drivers and Staff
Adding a little more makes a big difference.
Watch Sigalegale Puppet Dance
Watch Sigalegale Puppet Dance
Samosir Island

Very touristy, but very entertaining. Seeing Indonesian tourists dancing with the puppets is priceless. Only one puppet was working, the other just shaked with no arm motions, so a minor let down. Everybody posing for selfies at the two puppets before the dance detracted from the overall vibe. They needed more puppets for selfies.

Visit The Execution Site of Ambarita
Visit The Execution Site of Ambarita
Samosir Island

Saw the Batak houses several places. This site was the most touristy and was fairly crowded. Guide showed the execution area was very knowledgeable. Other tourists listened in.

Guides, Drivers and Staff
Having our personal guide made a big difference.
Visit Efrata Waterfall
Visit Efrata Waterfall
Indonesia

Saw this from the distance. Looked okay. We wished that the driver stopped to get a nice view of Lake Toba. Seeing the Patung Yesus statue would have been nice. We saw it only from a distance.

Overnight in A Camping Tent in Bukit Lawang National Park
Overnight in A Camping Tent in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Camping was great experience.

Quality of Experience
Jungle Trekking in Bukit Lawang National Park
Jungle Trekking in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Orantatangs. Park guides are top notch and lead you straight to the wildlife.

Quality of Experience
Guides, Drivers and Staff
Very helpful and knowledgeable.
Experience Tubing and Visit the Buluh Waterfall
Experience Tubing and Visit the Buluh Waterfall
Tangkahan, North Sumatra

Saw a small waterfall near the river before having lunch on the river. Waterfall was okay but loaded with visitors, so not so special. Tubing ride on river was boring because the river was slow.

Visit the Elephant Sanctuary
Visit the Elephant Sanctuary
Tangkahan, North Sumatra

Fun washing the elephants and then going on a short trek through the jungle. The reason to go to Tangkahan.

Quality of Experience
Guides, Drivers and Staff
Great local guide
Visit Chinese Temple
Visit Chinese Temple
Medan, North Sumatra

Interesting, but small.

Visit Al-Mashun Mosque
Visit Al-Mashun Mosque
Medan, North Sumatra

Went early in morning and pretty much only visitors. Only mosque that we saw from the inside in all on Indonesia, so important because of that, but most mosques are usually empty inside. The burial area was a nice plus. Glad that we went.

Visit Maimun Palace
Visit Maimun Palace
Medan, North Sumatra

Building is obviously important. Important site with many Indonesian visitors. Throne room was crowded and main thing to see inside with not much more.

Visit State Museum of North Sumatra
Visit State Museum of North Sumatra
Medan, North Sumatra

Not very crowded but definitely worthwhile. Great overview of the cultures in Sumatra. Our guide was a great compliment.

Quality of Experience
Visit Tjong A Fie Mansion
Visit Tjong A Fie Mansion
Medan, North Sumatra

Great place to visit. Moderate crowds,

Quality of Experience
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Indonesia

Airport arrival was pretty obvious, so help was probably not needed.

Quality of Experience
Guides, Drivers and Staff
Visit Ulun Danu Beratan Temple
Visit Ulun Danu Beratan Temple
Indonesia

Like a Disney Epcot site which is interesting, but is polished ultra-clean. Very kid friendly. Lots of places to take selfies. Temple is seen on all the Bali brochures.

Guides, Drivers and Staff
Guide took us to Mentari Buffet Restaurant. It seems that all the tourists go there for an efficiently run generic lunch. There must be more interesting places to eat.
Transport
Visit Sipisopiso Waterfall
Visit Sipisopiso Waterfall
Indonesia

Great looking waterfall and the most iconic ones in Indonesia. We went only halfway down since it was the afternoon and very hot. We don't know if it would be worth it going to the bottom because there are alot of steps and he view halfway is magnificent. Lots a tourist shops and the touristy selfie stations.

Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Berastagi, North Sumatra

Nice relatively easy hike. Sunrise and view was okay. A bit crowded.

Visit Fruit Market
Visit Fruit Market
Berastagi, North Sumatra

Did not do this. Annual Flower festival in town clogged all the roads. We got stuck in traffic and did not have time.

Visit Gundaling Hill
Visit Gundaling Hill
Berastagi, North Sumatra

Nice view. We had lunch at Acala Adhum Cafe on hill which was a very nice restaurant and good place to take in the view.

Visit Lumbhini Park
Visit Lumbhini Park
Berastagi, North Sumatra

Beautiful. Worth an hour visit

Take A Jungle Taxi in Bohorok River
Take A Jungle Taxi in Bohorok River
Bukit Lawang, North Sumatra

A much better tubing experience. The rapids were perfect: fun but not really dangerous.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jul 29, 2024
Hi Bob, Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated! It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps... Read more

Hi Bob,

Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated!

It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps the lack of English skills that the manager had made it confusing. I had initially offered you another hotel as I was concerned, but it didn't give the Javanese vibe and architecture that you wanted. However, I'm glad that you enjoyed the authenticity and the quietness of the area.

I would like to thank you once again for trusting us and kimkim for your trip to Indonesia, I hope you had a great trip throughout :) We hope to meet you again some time in the future!

Warm regards,

Jessica

Not a care in the world!
Taiwan | Jul 13 - Jul 17, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Jul 28, 2024
Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is... Read more

Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is our guy! Can’t say enough good things about him. He took care of everything so we could thoroughly enjoy our time there and not be stressed,

Hotel Review
Just Sleep Ximending
Taipei

Great hotel! Friendly staff, great breakfast, nice and clean, many amenities and central location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jul 29, 2024

Hi Jennifer,

Thank you so much for your kind words! We are happy to hear that you had an awesome experience in Taiwan with our tour guide, William. Your recommendation means a lot to us, and we look forward to the opportunity to assist you and your daughter with another fantastic adventure in Taiwan in the future. Please don’t hesitate to contact us if you have plans to visit Taiwan again!

Best regards,
Shirley

This trip was amazing....
Italy | Jul 20 - Jul 27, 2024

L
LuAnne V.
Florence-Graham, CA | Reviewed on Jul 28, 2024
This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip. Read more

This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip.

Activity Reviews
Private Tuscany Day Trip to Siena and San Gimignano
Private Tuscany Day Trip to Siena and San Gimignano
Italy

Love the winery and the tour of where the wine was stored. Good was amazing. Georgia was an excellent tour guide.

Quality of Experience
Private Family-Friendly Rome By Golf Cart
Private Family-Friendly Rome By Golf Cart
Rome

A great way to see the city. Guides were knowledgeable and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Amazing trip to CR!
Costa Rica | Jul 16 - Jul 27, 2024

Maryam
Maryam S.
Albany, CA | Reviewed on Jul 28, 2024

We just returned from an incredible trip to Costa Rica! It was superb—we got to check off everything on our bucket list (ziplining, scuba, white water rafting, hikes through the forests, animal and bird spotting). We spent 11 days and everything that Jessica and Gustavo planned for us was perfect, from the private transportation to the impeccable hotels to the activities. Thank you to them and to Kimkim! This is our second time using Kimkim and you better believe it won’t be the last!

Local specialist: Gustavo Camperos

Greece land tour
Greece | Jul 14 - Jul 20, 2024

Elizabeth
Elizabeth K.
Peru | Reviewed on Jul 28, 2024
The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help. Read more

The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help.

Hotel Review
Amfitriti Palazzo
Nafplio

The location of this hotel was extremely challenging. If you have any mobility challenges, it is a non-starter. Cobblestones, stairs, a hill, and no elevator inside. Nothing wrong with the hotel once you get to it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hara Solakaki

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic guide. Great tour
Scotland | Jul 25 - Jul 27, 2024

S
Steven B.
Ashburn, VA | Reviewed on Jul 28, 2024
John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!! Read more

John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!!

Activity Reviews
Explore The Isle of Skye
Explore The Isle of Skye
Scotland

One could spend a whole week or more on Skye. We had 2 days, which seemed like just enough. The Fairy Glen, Fairy Pools and Talisker distillery were particular highlights

Quality of Experience
Guides, Drivers and Staff
Transport
Inverness to Isle of Skye Private Transfer
Scotland

John took us to castles, lochs, towns and overlooks. Really great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Jul 28, 2024

Hi Steven,

Thank you for your superb feedback!

It’s great to know that John Patience was such good company during your three-day tour and provided an exceptional experience on the mainland and around the Isle of Skye. I’m happy to hear that you and your family enjoyed the journey. I'll be sure to pass on your kind words to John.
Wishing you more joyful explorations in the future!
Warmest regards,
Aleksandra

Vicki , local specialist was great. The itinerary and accommodations was just as we had asked.
Australia | Jul 14 - Jul 23, 2024

Janet
Janet L.
Los Angeles, CA | Reviewed on Jul 28, 2024
Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics. Fun accommodations. Manager was... Read more

Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics.

Fun accommodations. Manager was extremely helpful in our whitsunday accomodation. But highlight was last four days at Mai tai resort. Port douglas area. Andre owner was a delight. Lovely healthy breakfast. Great views. Impeccable as to cleanliness!!
Day trips with Nichols’s to Daintree forest and snorkel sail on Sailaway was exceptional

Hotel Review
Mai Tai Resort
Shannonvale

A quiet beautiful getaway. Near port douglas. Andre was very helpful. Extremely clean accommodations. Lovely simple healthy breakfast. Great coffee. Andre was charming and takes great pride in this place. Hard to describe- but the atmosphere hit you as calm Bed and linens perfect. You have to visit to understand!! Perfect ending to a wonderful three weeks in Australia

Authenticity & Character
Totally furnished with Thai and Balinese furnishings. Added to the calm of this mountain home
Location
Out of busy area. But only 15 minutes to port douglas
Staff
Cleanliness & Comfort
Everything!! And the sheets were crisp and ironed. Loved the bed and pilllows too.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 28, 2024
Hi Janet Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly. I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel... Read more

Hi Janet

Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly.

I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel sail on Sailaway are indeed exceptional experiences.

Thank you again for your kind words, and for your booking

Warm regards,
Vicky

Our family trip to Greece through kimkim and ...
Greece | Jul 8 - Jul 21, 2024

K
Kim V.
Canada | Reviewed on Jul 27, 2024
Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our... Read more

Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our experiences were positive, connecting us with experienced local guides and drivers. Highlights of our trip included amazing tours of the Acropolis in Athens as well as the nearby Temple of Poseidon, our stay in an apartment with the most amazing view of the Acropolis, sea kayaking and exploring sea caves along the beautiful coast of the island of Milos, and customized tours on the island of Crete where we visited the beautiful Elafonisi beach, visited Minoan ruins, learned about the incredible history and culture of the island, tasted the most delicious food, and dined in the vibrant cities of Chania and Heraklion. We have already recommended kimkim and Angela to our friends, and we look forward to planning future trip together with kimkim!!!

Hotel Reviews
Porto Del Colombo Traditional Boutique Hotel
Chania

Family-friendly hotel in the heart of Chania, close to port, local restaurants and shops. Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As a family of five, we would have appreciated it if our rooms were closer together. Kids were on main floor, and parents several floors up. Also, no reception available after 9 pm. Also, please note that direct access to hotel by vehicle not possible. Approx. 10 minute walk from driver/ parking access.
Olive Green Hotel
Heraklion

Excellent central location in Heraklion!!

Authenticity & Character
Location
Staff
Reception staff provided excellent recommendations for restaurants, and local laundry services.
Cleanliness & Comfort
Alyvia Suites
Santorini

A family-owned hotel. The owner is very helpful, accommodations are clean. Beautiful ocean view with hot tubs for upper rooms. Only approx. 15 minute walk to Oia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ventus di Milo
Milos

We really appreciated the friendly and helpful staff at this hotel who went out of their way to guide us. The breakfast was the best we experienced in Greece. The hot tubs and lovely infinity pool were a highlight also!

Authenticity & Character
Location
The most beautiful view of the ocean! Suggest arranging either a driver or rental vehicle for transportation.
Staff
Cleanliness & Comfort
Heloni apartments
Athens

Amazing apartments, perfect for our family of 5. The rooftop view of the Acropolis is truly awesome. We really appreciated the breakfast food in the apartment, the cleanliness and ideal location of these apartments, highly recommended!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Your Tailored Elafonisi Escape: Cretan  Dream Where Time Doesn’t Exist from West
Your Tailored Elafonisi Escape: Cretan Dream Where Time Doesn’t Exist from West
Greece

Our guide Nikos was outstanding. He went out of his way to understand our particular family input and goals and we experienced an amazing day with visit to Elafonisi beach, local Roman ruins and view of peninsula. We also enjoyed a delicious local Cretan meal together. Would highly recommend this tour with Nikos!!

Quality of Experience
Guides, Drivers and Staff
Transport
Sea Kayak in Milos
Sea Kayak in Milos
Greece

Experienced guides who ensured safe and enjoyable experience for all. Really enjoyed access to the sea caves and thermal waters!!!

Quality of Experience
Guides, Drivers and Staff
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was very knowledgeable and experienced!!

Quality of Experience
Guides, Drivers and Staff
The guide was outstanding!
Transport
Walking tour
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Jul 28, 2024

Yeia sou, Kim, and family!

Thank you so much for your feedback and the time to leave your review.
I am thrilled to know that your family had a great time here in Greece with us! That is simply amazing!
I look forward to seeing you coming back soon, showing more of my amazing country, and having that wine we were talking about! 😀🍷🥂

Have a great rest of the summer.

Greetings from Greece,
Angela & the GA Trips team

Trip was nice. Only recommendation is providi...
Portugal | Jul 12 - Jul 20, 2024

Jodie
Jodie Y.
Herndon, VA | Reviewed on Jul 27, 2024
Trip was nice. Only recommendation is providing addresses for the train stations and meeting points for the tours. There were some room for error there. Also worth noting connecting train in between Lisbon and Algharve is only 2 mins. We missed this train as we didnt think we would have to rush over, not to mention the initial train was delayed making it even more difficult to connect in time. Overall tour guides were great. We could have benefited also from having better directions on where... Read more

Trip was nice. Only recommendation is providing addresses for the train stations and meeting points for the tours. There were some room for error there. Also worth noting connecting train in between Lisbon and Algharve is only 2 mins. We missed this train as we didnt think we would have to rush over, not to mention the initial train was delayed making it even more difficult to connect in time. Overall tour guides were great. We could have benefited also from having better directions on where to meet our driver on last day at train station in Lisbon. It was a huge station with many directions to go for pickup. More communication there would have been helpful. Thank you

Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid & Apulia | Replied on Aug 02, 2024

Hi Jodie,
Thank you for sharing a detailed review of your trip to Portugal.
I am glad to hear you had a nice trip, I will pass your comments to our guides. 😍
I apologize for the inconvenience with transportation and meeting points and
thank you for pointing out things that didn't meet your expectations, that is a big motivation for us to constantly improve.
Thank you for choosing the Espiritu Travel family. All the best, Giorgia

Great help with planning when we had no idea what to do
Australia | Jul 9 - Jul 13, 2024

N
Naz A.
Los Angeles, CA | Reviewed on Jul 27, 2024
We recently had an amazing experience with Kimkim , specifically with the help of their local specialist, Asko, during our 5-day stay in Cairns, Australia. As a family with two kids, aged 10 and 6, we were looking for a tailored itinerary that would be enjoyable and manageable for all of us. Asko did a fantastic job of understanding our needs and preferences, ensuring that every aspect of our trip was well-suited for both adults and children. From the moment we started planning, Asko was... Read more

We recently had an amazing experience with Kimkim , specifically with the help of their local specialist, Asko, during our 5-day stay in Cairns, Australia. As a family with two kids, aged 10 and 6, we were looking for a tailored itinerary that would be enjoyable and manageable for all of us. Asko did a fantastic job of understanding our needs and preferences, ensuring that every aspect of our trip was well-suited for both adults and children.

From the moment we started planning, Asko was incredibly responsive and attentive. He provided us with a variety of options and took the time to explain each one. He made sure our itinerary included a mix of adventures according to my request like snorkeling in the Great Barrier Reef, visiting the Kuranda Village via the scenic railway, and exploring Daintree.

Asko's recommendations were spot-on, particularly for family-friendly attractions. He also arranged for convenient and comfortable transportation, which made our experience stress-free and enjoyable. His local knowledge was invaluable, and he even provided tips on what to pack and how to make the most of our time in each location.

Overall, our trip to Cairns was a memorable adventure, thanks to the expert planning and support from Asko and the Kimkim team. We would highly recommend their services to anyone looking for a well-organized and personalized travel experience, especially families with young children.

Hotel Review
Pacific Hotel Cairns
Cairns

Great location, close to the airport and close to where everything happens and the Marina wharf. Breakfast did not meet our expectations, same thing every day and not good quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Great Barrier Reef day trip
The Great Barrier Reef day trip
Cairns

Amazing experience would do it again

Local specialist: Asko Merilainen

I am glad Eric advised my wife and I to circu...
Iceland | Jul 9 - Jul 20, 2024

Edward
Edward J.
Iceland | Reviewed on Jul 27, 2024
I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was... Read more

I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was resolved quickly and cost us only maybe an hour total.

Eric’s plan was excellent, not overloading the driving—we did a full ring road circumnavigation—on any day and giving us lots of options plus the certain stops we asked for. That said, the daily driving plans were perhaps too precise about where we had to stop on each destination, so that at times if we didn’t go to the end of a parking lot, for example, the plan would not recognize our arrival and keep sending us back to it instead of moving on to the next stop. But we did figure out how to delete stops and it was not a big problem.

I would add to other folks contemplating a visit that the Golden Circle was the most disappointing part of our tour. Way too touristy and crowded. If you must limit yourself to that, skip Kerid Crater and Geyser and spend your time in Thingvellir National Park and Gladafoss and the Secret Lagoon!

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Edward!

I'm glad to hear my recommendation worked out well for you! 😊 We know Icelandic weather can be unpredictable year-round and how cars may fail unexpectedly, so we ensure rental car assistance is always available, and you can reach us anytime for help with any unexpected situations.

You're right about the Golden Circle—summer crowds can take away from the experience. Many travelers choose to spend just a short time at the most popular spots, and I think that's excellent advice you're sharing.

Thank you for the kind review and I wish you all the best!
Èric

This was our first time using a travel agency...
Spain | Jul 1 - Jul 16, 2024

Luke
Luke P.
Los Angeles, CA | Reviewed on Jul 27, 2024
This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and... Read more

This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and planned enough for us to do, without over-scheduling us. There were a few minor glitches (to be expected on such a long and complex travel), but she built in enough time that none of them became critical and all were easily handled. When a couple of drivers didn't show up, she processed refunds for us without even being asked. She or colleagues were very easy to communicate with. This was a memorable trip and we would recommend KimKim and specifically Beatriz very highly!!

Hotel Reviews
Hotel Spot Family Suites
Porto

Very roomy. Convenient and great staff. The room was comfortable, but there is nothing fancy or historic about the hotel and the breakfast was mediocre. But on location and staff, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao

Convenient location, great staff. Large room. No complaints.

Hotel Arrizul Catedral
San Sebastián

Best hotel we stayed at in terms of location, staff, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Good location, nice breakfast, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
INNSiDE by Melia Zaragoza
Zaragoza

Easy walk to old town sights; nice rooftop pool and restaurant/bar. Rooms clean and roomy and a great breakfast. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Explore Costa Brava: Kayaking, Snorkeling & Scenic Coastal Walks
Spain

The guide was great and the kayaking was fun, but the "hike" beforehand was really just a walk along a very traveled paved pathway. The area we visited was a busy tourist beach - not that appealing in the end, but not really the guide's fault. We just learned that it is not the type of experience we really enjoy that much

Quality of Experience
Guides, Drivers and Staff
Transport
A good driver, but a long drive
Feel the Passion of Flamenco
Feel the Passion of Flamenco
Barcelona

The dancers were really excellent. The tour included a tapas dinner afterwards which was mediocre and tourist-oriented. Everything was fried and heavy.

Quality of Experience
Barcelona Highlights: Guided Walk &  Iconic Sagrada Família
Barcelona Highlights: Guided Walk & Iconic Sagrada Família
Barcelona

We took a long walking tour with Mari. She was really excellent. She used a microphone and earbuds for us so communicating in crowded areas was easy. She paced things well and was a great communicator. We really enjoyed what was a very long walk that included a trip on the metro, so it made it easier for us to travel on our own afterwards.

Quality of Experience
Guides, Drivers and Staff
Transport
Zaragoza Beyond the City: Olive Oil & History
Zaragoza Beyond the City: Olive Oil & History
Zaragoza

Jorge was a great guide. He really knew the history, was a great communicator and created a very unique experience for us traveling outside of the city center, which is what we wanted to do. He was friendly and fun and very open. He was a good listener and tailored things to what we enjoyed. The pace was great and he was a good driver. He arranged for a special visit to an olive oil maker and a historic site during the Spanish Civil War.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 02, 2024

Hi Luke! Thank you so much for your kind words and detailed feedback about your trip to Spain & Portugal! I'm so happy to have been a small part of this trip and really glad you enjoyed your family time around both countries :). It's been truly a pleasure helping you with this adventure. Best regards, Bea.

Japan's Big Four Tour is excellent.
Japan | Jul 16 - Jul 25, 2024

Charlie
Charlie G.
Memphis, TN | Reviewed on Jul 27, 2024
We enjoyed each of the four cities that we visited (Tokyo, Kyoto, Osaka, and Hiroshima). Yumi, Yesgo (phonetic spelling), and Yoko were all excellent guides - knowledgeable, personable, and interesting. Sandy did an excellent job of laying out our itinerary, providing helpful information, and answering questions before and during our trip. Read more

We enjoyed each of the four cities that we visited (Tokyo, Kyoto, Osaka, and Hiroshima). Yumi, Yesgo (phonetic spelling), and Yoko were all excellent guides - knowledgeable, personable, and interesting. Sandy did an excellent job of laying out our itinerary, providing helpful information, and answering questions before and during our trip.

Hotel Reviews
THE KNOT HIROSHIMA
Hiroshima

Very nice room close to the Peace Memorial Museum, the river, and bus and trolley stations. Easy walk to a shopping arcade.

Authenticity & Character
Modern, spacious room, comfortable bed, good restaurant and 14th floor bar.
Location
Close to the Peace Memorial Museum, the river, and bus and trolley stations. Easy walk to a shopping arcade and a small tempura restaurant that was quite good..
Staff
Friendly and professional.
Cleanliness & Comfort
See above.
Hotel Forza Osaka Namba Dotonbori

Great location next to shopping arcade and subway. Small but comfortable room

Authenticity & Character
Modern hotel. Small but comfortable room, good breakfast.
Location
Close to shopping arcade and subway/local train station.
Staff
Friendly and professional.
Cleanliness & Comfort
the room and the breakfast area.
Sakura Terrace -Adult Only

Close to the train station. Excellent restaurant and helpful staff.

Authenticity & Character
A modern hotel with comfortable room and excellent restaurant.
Location
Easy walk to the train station.
Staff
Courteous and professional.
Cleanliness & Comfort
A very nice hotel.
The Royal Park Hotel Iconic Tokyo Shiodome
Tokyo

We did not stay in the Royal Park. We stayed at Via Inn Prime Akasaka and it was conveniently located and quite satisfactory.

Authenticity & Character
It is a modern hotel set up well for business people and tourists visiting Tokyo.
Location
Reasonable walk to many points of interest. Easy access to the subway.
Staff
The staff was courteous and very helpful.
Cleanliness & Comfort
Due to an illness, we need a change of bed linens after the first night and they responded graciously.
Activity Reviews
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima

Touring the Memorial Park was a profound experience. We learned so much from Yoko. Miyajima Island was also enjoyable.

Quality of Experience
Learning about this from a Japanese point of view was educational.
Guides, Drivers and Staff
Yoko is a great guide for this city.
Transport
Moderate walking required. We also enjoyed the boat ride and the trolley.
Feed Deer At Nara Park
Feed Deer At Nara Park
Japan

We had no idea there would be so many deer just walking among the people. This was fun!

Quality of Experience
The deer! And the temple was educational and interesting.
Guides, Drivers and Staff
Great job.
Transport
Easy and convenient.
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

Good food. We enjoyed the guide and the other family on our tour.

Guides, Drivers and Staff
Fu-Chan was an excellent guide. Personable, enthusiastic, and an inspring personal story that she shared when we asked her about her life when she is not working as a guide.
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Most of our time in Japan was spent in cities so this was a nice experience in the countryside.

Guides, Drivers and Staff
Yasuko was an excellent guide in Kyoto and Osaka.
Gion Corner: Traditional Arts Performance
Gion Corner: Traditional Arts Performance
Kyoto

We really enjoyed this glimpse into Japanese entertainment and culture. The comedy was our favorite.

Quality of Experience
Only one hour but very enjoyable.
Guides, Drivers and Staff
Not applicable. We went there on our own.
Transport
Subway and walk. GPS was helpful if not essential.
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Knowlegeable and friendly guide.

Quality of Experience
Educational and interesting.
Guides, Drivers and Staff
Yumi was great.
Transport
Comfortable and convenient.
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 30, 2024

Dear Charlie,

Greetings from Sandy.Thank you for your positive and thoughtful words. We are glad to hear that you enjoyed your visit to Tokyo, Kyoto, Osaka, and Hiroshima. We are also happy to hear that Yumi, Yesgo, and Yoko were excellent guides and especially,that all the hotels make you feel enjoyable with their convenience and helpful staff.It's my great pleasure to be a part of assisting your trip to Japan. We hope to welcome you back on another trip soon.

Best regards,
Sandy

A great trip to Vietnam
Vietnam | Jul 6 - Jul 15, 2024

Charlie
Charlie G.
Memphis, TN | Reviewed on Jul 27, 2024
Our nearly two weeks in Vietnam were great and Ashley did an amazing job setting up the details. The accomodations we had at each destination and the in-country travel were all quite good with no complications. Each of the guides and drivers did a great job. The guides had different personalities which added to the interest. We especially enjoyed our experience trekking with Zozo in Sapa, the overnight Doris cruise at Ha Long Bay, Hoi An, and the Delta trip with Nhu-y. Our time at... Read more

Our nearly two weeks in Vietnam were great and Ashley did an amazing job setting up the details. The accomodations we had at each destination and the in-country travel were all quite good with no complications. Each of the guides and drivers did a great job. The guides had different personalities which added to the interest. We especially enjoyed our experience trekking with Zozo in Sapa, the overnight Doris cruise at Ha Long Bay, Hoi An, and the Delta trip with Nhu-y.

Our time at Krabi in Thailand was not as enjoyable because the choice of Krabi was not a good match for us. We anticipated a relaxing three days at a beach resort between our time in Vietnam and the 10 days in Japan planned by another Kimkim associate, but we did not investigate sufficiently what was offered at Krabi or ask Ashley about alternatives that might have been available in Vietnam or in Thailand closer to Phuket. The drive to Krabi and back to Phuket were tedious. The guide and driver did their jobs well, but we didn't really need a guide to do this. A driver would have been sufficient. Also we learned in Krabi that we could have flown directly to Bangkok from there to continue our trip to Japan. The Panan resort was fine, but it was a 10 minute walk to the beach, and the town of Krabi was not our vibe. It is much better suited for younger couples or singles or young families.

Overall, we commend Ashley for a job well done, and we will certainly recommend that our friends consider Kimkim to help plan a trip to the far East.

Hotel Reviews
Panan Krabi Resort
Krabi

About a 10 minute walk to the beach. The room was quite nice and the staff was excellent. The pool meanders through the resort and was a nice place to relax and is set up very nicely for children to play. The food in the restaurant was good.

Silverland Mây Hotel

Also an excellent location, room, staff, and food. The rooftop pool was very nice.

Laluna Hoi An Riverside Hotel & Spa

Excellent location, room, staff, and food. We enjoyed the convenience of the pool and poolside bar.

Eldora Hue
Hue

Conveniently located, great food, luxurious room

Activity Reviews
Authentic Mekong Delta Tour By Luxury Speedboat (LR)
Authentic Mekong Delta Tour By Luxury Speedboat (LR)
Ho Chi Minh City

Very interesting experience. Nhu-y and the boat crew did a great job and she answered many questions about the people and their life along the delta. We enjoyed visiting the family home.

Hoi An Night Market and Boat Trip With Lantern  Releasing
Hoi An Night Market and Boat Trip With Lantern Releasing
Hoi An

Same guide and again an interesting experience.

Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

A charming smaller town and the guide was knowledgeable about the history and points of interest.

Imperial City Tour of Hue Half-Day Exploration
Imperial City Tour of Hue Half-Day Exploration
Hue

Interesting and the guide was knowledgeable but it was a very hot day and considerable walking was required.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 27, 2024

Dear Charlie,

Thank you so much for your detailed feedback!

It's my honor to be a part of your ideal trip to Vietnam in Thailand.

I will give your compliments to our team so that they can try their best to maintain and improve the service. As an aside, your sharing also helps me improve my knowledge every day so that I can be a great travel consultant for future travelers.

I hope you had an unforgettable time in both countries and wish to see you on the coming trip soon!

Best regards,
Ashley

Croatia Adventure
Croatia | Jul 12 - Jul 20, 2024

Kristy
Kristy T.
Traverse City, MI | Reviewed on Jul 27, 2024
Kim Kim makes planning easy. I traveled with my family, kids are 26, 19, 18, and 15. Our vacation planner, Bruno, was readily available to answer any questions during our stay. Bruno also offered help in organizing activities not on the schedule. He was very helpful. All transportation was well organized and easy to follow. Trip was excellent. Only one hotel was not an ideal lodging option. Plitvice Holiday Resort Treehouses were awesome with a great pool. If you take a private speed boat... Read more

Kim Kim makes planning easy. I traveled with my family, kids are 26, 19, 18, and 15. Our vacation planner, Bruno, was readily available to answer any questions during our stay. Bruno also offered help in organizing activities not on the schedule. He was very helpful. All transportation was well organized and easy to follow. Trip was excellent. Only one hotel was not an ideal lodging option. Plitvice Holiday Resort Treehouses were awesome with a great pool. If you take a private speed boat Blue Cave tour, I suggest you pack a lunch. White water Kayaking was a highlight the kids loved. We did not stop for lunch till 4pm. Gorgeous country. I will definitely visit again in the future.

Hotel Reviews
Devecchi rooms
Hvar

Unique experience. Kind of hard to find, but great location in proximity to the ferry, town square and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plitvice Holiday Resort
Grabovac

Excellent stay in the Treehouses and Lake house. Great Pool and restaurant food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 29, 2024

Dear Kristy,

thank you very much for the review.

I'm glad to hear that you and your family had a great time in Croatia. It was a pleasure to work with you on planning the trip. When you decide to visit Croatia again . I would be happy to show you other parts of the country.

I hope we will stay in touch and I wish you all the best.

Best

Bruno

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